EK 500
Instructions for use
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Contents
The EK 500 G2 receiver ............................................................ 4
The channel bank system .................................................. 4
Safety instructions .................................................................... 5
Areas of application .................................................................. 6
Delivery includes ....................................................................... 6
The operating controls ............................................................. 7
Indications and displays .......................................................... 8
LC display panel ................................................................... 8
Indications and displays of the receiver ......................... 8
Remote displays of an ew 500 G2 transmitter .......... 10
Preparing the receiver for use ............................................. 11
Inserting and replacing the batteries .......................... 11
Inserting and charging the accupack ........................... 11
Connecting units to the audio output .......................... 12
Mounting the receiver to a camera .............................. 12
Attaching the receiver to clothing ................................ 13
Using the receiver .................................................................. 14
Switching the receiver on/off ........................................ 14
Connecting the headphones .......................................... 14
Activating/deactivating the lock mode ....................... 15
The operating menu .............................................................. 16
The buttons ....................................................................... 16
Overview of menus .......................................................... 17
Working with the operating menu ............................... 17
Operating menu of the receiver .................................... 19
Adjustment tips for the operating menu .......................... 21
Switching between channel banks ............................... 21
Switching between the channels in a channel bank . 21
Selecting the frequencies to be stored
in the channel bank “U” .................................................. 21
Scanning the channel banks for free channels .......... 22
Multi-channel operation ................................................. 22
Adjusting the audio output level .................................. 23
Adjusting the squelch threshold ................................... 23
Selecting the standard display ...................................... 24
Entering a name ............................................................... 24
Loading the factory-preset default settings .............. 24
Activating/deactivating the pilot tone evaluation ... 25
Activating/deactivating the lock mode ....................... 25
Exiting the operating menu ........................................... 25
Troubleshooting ..................................................................... 26
Error checklist ......................................................... 26
Recommendations and tips ........................................... 27
Care and maintenance ........................................................... 27
Additional information ......................................................... 28
HDXnoise reduction ........................................................ 28
Wireless transmission systems ..................................... 28
Squelch ............................................................................... 29
Specifications .......................................................................... 30
Connector assignment .................................................... 31
Accessories .............................................................................. 31
Manufacturer declarations ................................................... 32
Warranty regulations ...................................................... 32
CE Declaration of Conformity ......................................... 32
Batteries or rechargeable batteries .............................. 32
WEEE Declaration ............................................................. 32
3
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The EK 500 G2 receiver
The EK 500 G2 bodypack receiver is part of the evolution
wireless series ew 500 G2. With this series, Sennheiser
offers high-quality state-of-the-art RF transmission
systems with a high level of operational reliability and ease
of use. Transmitters and receivers permit wireless
transmission with studio-quality sound. The excellent
transmission reliability of the ew 500 G2 series is based on
the use of
y further optimized PLL synthesizer and microprocessor
technology,
y the HDX noise reduction system,
y the pilot tone squelch control,
y and the scan function for scanning the channel banks for
free channels.
The channel bank system
The receiver is available in five UHF frequency ranges with
1440 receiving frequencies per frequency range. Please
note: Frequency usage is different for each country. Your
Sennheiser agent will have all the necessary details on the
available legal frequencies for your area.
Range A:
Range B:
Range C:
Range D:
Range E:
518 to 554 MHz
626 to 662 MHz
740 to 776 MHz
786 to 822 MHz
830 to 866 MHz
The receiv er has nine channel banks with up to 20
switchable channels each.
channel 1
channel 2
preset frequency
preset frequency
channel bank 1...8
preset frequency
channel 20
channel 1
channel 2
freely selectable frequency
freely selectable frequency
channel bank U
freely selectable frequency
channel 20
Each of the channels in the channel banks “1” to “8” has
been factory-preset to a receiving frequency (see enclosed
frequency table). These receiving frequencies cannot be
changed but have been preset so that e.g. country-specific
regulations on frequency usage are taken into account.
The channel bank “U” (user bank) allows you to store your
selection out of 1440 receiving frequencies that are freely
selectable within the preset frequency range.
4
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Safety instructions
Never open an electronic unit! If units are opened by
customers in breach of this instruction, the warranty
becomes null and void.
Use the unit in dry rooms only.
Use a damp cloth for cleaning the unit. Do not use any
cleansing agents or solvents.
Attention! HighVolume!
This is
a
professional transmission
system. Commercial use is subject to the
rules and regulations of the trade
association responsible. Sennheiser, as
the manufacturer, is therefore obliged to expressly point
out possible health risks arising from use.
This system is capable of producing sound pressure
exceeding 85 dB(A). 85 dB(A) is the sound pressure
corresponding to the maximum permissible volume which
is by law (in some countries) allowed to affect your hearing
for the duration of a working day. It is used as a basis
according to the specifications of industrial medicine.
Higher volumes or longer durations can damage your
hearing. At higher volumes, the duration must be
shortened in order to prevent damage. The following are
sure signs that you have been subjected to excessive noise
for to o long a time:
y You can hear ringing or whistling sounds in your ears.
y You have the impression (even for a short time only) that
you can no longer hear high notes.
5
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Areas of application
The receiver can be combined with transmitters of the
ew 500 G2 series (SK 500 G2 bodypack transmitter,
SKM 500 G2 radiomicrophone or SKP 500 G2 plug-on
transmitter). The transmitters are available in the same
five UHF frequency ranges and are equipped with the same
channel bank system with factory-preset frequencies. An
advantage of the factory-preset frequencies is that
y a transmission system is ready for immediate use after
switch-on,
y several transmission systems can be operated
simultaneously on the preset frequencies without
causing intermodulation interference.
Together with a matching transmitter and a microphone,
the receiver is suitable for the following areas of
application:
Receiver
Transmitter (to be
ordered separately)
Area of application
SK 500 G2
y Theater
y Presentation
y Sports (aerobic)
y Vo cals
y Using instruments
wirelessly
EK 500 G2
y Camera-mounted
applications
SKM 500 G2
SKP 500 G2
y Speech
y Vo cals
y Presentation
y Camera-mounted
applications
y Speech
y Vo cals
y Presentation
y Camera-mounted
applications
Delivery includes
The packaging contains the following items:
y 1 EK 500 G2 bodypack receiver
y 2 batteries
y 1 camera kit
y 1 bodypack pouch
y 1 line cable with 3.5 mm jack plug
y 1 line output cable with XLR-3 plug
y Instructions for use
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The operating controls
·
»
Ƹ
³
¹
¸
¿
´
²
¶
º
¾
µ
³ Headphone output (PHONES), 3.5 mm jack socket
· Antenna
» Red LED for operation and
battery status indication (ON/LOW BAT)
¿ Green LED for RF signal indication (RF)
´ Charging contacts
² SET button
¶ ̄/̆ rocker button (DOWN/UP)
and adjust the headphone volume
º Battery compartment
¾ Battery compartment cover
µ Unlocking button
¸ ON/OFF button
(serves as the ESC (cancel) key in the
operating menu)
¹ LC display
Ƹ Audio output (AF OUT), 3.5 mm jack socket
(balanced)
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Indications and displays
LC display panel
ቢ
ባ
ቤ
ቩ ቪ
ብ
ቦ
ቧ
ቨ
ቢ Alphanumeric display
ባ “B.CH“ – appears when the channel bank and
the channel number are displayed
ቤ “MHz“ – appears when the frequency is displayed
ብ 4-step battery status display
ቦ Lock mode icon
(lock mode is activated)
ቧ “PILOT”display
(pilot tone evaluation is activated)
ቨ “MUTE” display
(audio output is muted)
ቩ 7-step level display for received audio signal “AF”
ቪ 7-step level display for received RF signal “RF”
Indications and displays of the receiver
When used together with an ew 500 G2 transmitter, the
receiver provides information on its operating states and
those of the received transmitter (remote displays).
Operation and battery status indication
The red LED (LOW BAT/ON) ꢀ provides information on the
current operating state of the receiver:
»
ብ
Red LED lit up:
Red LED flashing:
8
The receiver is switched on and the
capacity of the batteries/BA 2015
accupack is sufficient.
The batteries are/the BA 2015
accupack is going flat (LOW BAT)!
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In addition, the 4-step battery status display ብ on the
display panel provides information on the remaining
battery/BA 2015 accupack capacity:
3 segments:
2 segments:
1 segment:
capacity approx. 100 %
capacity approx. 70 %
capacity approx. 30 %
Battery icon flashing: LOW BAT
RF signal indication
The green LED (RF) ꢁ at the front of the receiver lights up
when an RF signal is being received.
¿
“PILOT” display
The “PILOT” display ቧ appears on the display panel when
ቧ
Display backlighting
After pressing a button, the display remains backlit for
approx. 15 seconds.
9
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Remote displays of an ew 500 G2
transmitter
“MUTE” display
The “MUTE” display ቨ appears on the display panel when
y the RF signal of the received transmitter is too weak,
y the received transmitter has been muted (with the pilot
tone transmission or evaluation activated).
ቨ
Mo dulation display
The level display for audio signal “AF” shows the
modulation of the received transmitter.
When the transmitter’s audio input level is excessively
high, the receiver’s level display for audio signal “AF” ቧ
shows full deflection.
ቧ
10
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Preparing the receiver for use
Inserting and replacing the batteries
For powering the receiver, two 1.5 V AA size batteries are
required.
̈ Press the two unlocking buttons µ and open the
battery compartment cover ᕩ.
µ
¾
¾
´
̈ Insert the two batteries as shown above. Please observe
correct polarity when inserting the batteries.
̈ Close the battery compartment. The battery
compartment cover ᕩ locks into place with an audible
click.
Inserting and charging the accupack
The receiver can also be powered via the rechargeable
Sennheiser BA 2015 accupack. Insert the accupack into the
battery compartment as described above.
The receiver has two charging contacts ᕥ and a sensing
contact on its short sides. The accupack can be recharged
while remaining in the receiver. Insert the receiver into the
L 2015 charger (see operating manual of the L 2015
charger).
Note:
For accupack operation of the receiver, only use the
BA 2015 accupack in order to ensure optimum
operational reliability. For charging the accupack, only
use the L 2015 charger. Both the accupack and the
charger are available as accessories.
The accupack is fitted with an integrated sensor which is
– via a third contact – monitored by the electronics of
the receiver and the charger. The sensor is necessary for
the following control purposes:
y The taking into account of the different voltage cha-
racteristics of primary cells (batteries) and accupacks.
The battery status indications on the displays and the
switch-off thresholds at the end of the operating time
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are corrected correspondingly. Due to themissing sen-
sor, individual rechargeable battery cells will not be
identified as accupacks.
y The monitoring of the accupack temperature during
charging in the L 2015 charger.
y The prevention of improper charging of inserted pri-
mary cells (batteries). Due to the missing sensor, indi-
vidual rechargeable battery cells will also not be
charged in the L 2015 charger.
Connecting units to the audio output
You can connect a PA system or a recording unit (e.g. video
camera) to the receiver.
̈ Connect one of the supplied line output cables to the
recording unit.
̈ Connect the 3.5 mm jack plug to the audio output (AF
OUT) ¹.
¹
̈ Lock the 3.5 mm jack plug by screwing down the
coupling ring.
̈ Via the operating menu, adapt the level of the audio
output (AF OUT) to the input sensitivity of the
connected unit (see “Adjusting the audio output level”
Mounting the receiver to a camera
Use the supplied camera kit to mount the receiver to the
camera’s flash mount.
The camera kit consits of:
y 1 perforated plate ¹
y 1 flash mount adapter Ƹ
y 2 square nuts ƹ
̈ Determine where on the perforated plate the flash
mount adapter Ƹ will need to be fastened so that the
receiver can best be attached to the camera.
̈ At this position, place a square nut ƹ under the
perforated plate ¹.
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̈ Fasten the flash mount adapter to the perforated plate
using the square nut.
Ƹ
¹
ƹ
̈ Remove the belt clip.
̈ Place the perforated plate ¹ onto the rear of the
receiver.
̈ Reinsert the belt clip.
Attaching the receiver to clothing
The receiver is attached to clothing (e.g. belt, waistband)
with the supplied belt clip.
The clip is detachable so that you can also attach the
receiver with the antenna pointing downwards. To do so,
withdraw the clip from its fixing points and attach it the
other way round.
The supplied bodypack pouch helps to protect the receiver
against moisture.
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Using the receiver
Switching the receiver on/off
The receiver can only be switched off when the standard
display is shown on the display panel. When in the
operating menu, briefly pressing the ON/OFF button will
cancel your entry (ESC function) and return you to the
standard display with the last stored settings.
Note:
Remove the batteries or the accupack when the receiver
will not be used for extended periods of time.
̈ Press the two unlocking buttons µ and open the
battery compartment cover ¾.
»
¸
¾
µ
̈ Press the ON/OFF button ¸ to switch the receiver on.
The red LED » lights up.
̈ To switch the receiver off, press the ON/OFF button ¸
until “OFF” appears on the display. The red LED » goes
off.
̈ Close the battery compartment. The battery
compartment cover ¾ locks into place with an audible
click.
Connecting the headphones
̈
To monitor the audiosignal, connect headphones with a
3. 5 mm jack plug to the headphone output (PHONES)
ᕡ.
³
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Attention! High volume!
Even short exposure to high volume levels will damage
your hearing!
Set the volume for the connected headphones to the
minimum before putting the headphones on.
̈ First, use the ̄/̆ rocker button to set the volume for
the connected headphones to the minimum. Then
gradually increase the volume.
Volume up? – NO!
When people use headphones, they tend to choose a
higher volumethan with loudspeakers. Listening at high
volume levels for long periods can lead to permanent
hearing defects. Please protectyour hearing, Sennheiser
headphones have an excellent sound quality even at low
volumes.
Activating/deactivating the lock mode
The receiver has a lock mode that can be activated or
prevents that the receiver is accidentally programmed or
switched off during operation.
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The operating menu
A special feature of the Sennheiser ew 500 G2 series is the
similar, intuitive operation of transmitters and receivers. As
a result, adjustments to the settings can be made quickly
and “without looking” – even in stressful situations, for
example on stage or during a live show or presentation.
The buttons
Buttons Mode
To...
ON/OFF Standard display switch the receiver on and
off
Operating menu cancel the entry and return
to the standard display
Setting mode
cancel the entry and return
to the standard display
SET
Standard display get into the operating menu
Operating menu get into the setting mode of
the selected menu
Setting mode
store the settings and
return to the top menu level
̆/̄
Standard display adjust the headphone
volume
Operating menu change to the previous
menu (̆) or change to the
next menu (̄)
Setting mode
adjust the setting of the
selected menu:
option (̆/̄)
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Overview of menus
Display Function of the menu
BANK
CHAN
Switching between channel banks
Switching between the channels in a channel
bank
TUNE
SCAN
Setting a receiving frequency for the channel
bank “U” (user bank)
Scanning the channel banks for free channels
AF OUT Adjusting the audio output level
SQELCH Adjusting the squelch threshold
DISPLY Selecting the standard display
NAME
RESET
PILOT
Enteri ng a name
Loading the factory-preset default settings
Activating/deactivating the pilot tone
evaluation
LOCK
EXIT
Activating/deactivating the lock mode
Exiting the operating menu and returning to the
standard display
Working with the operating menu
By way of example of the “TUNE” menu, this section
describes how to use the operating menu.
After switching the receiver on, the standard display is
shown on the display panel.
Getting into the operating menu
̈ Press the SET button to get from the standard display
into the operating menu. The lastselected menu flashes
on the display.
Selecting a menu
̈ Press the ̆/̄ rocker button to select a menu.
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̈ Press the SET button to get into the setting mode of the
selected menu. The current setting thatcan be adjusted
flashes on the display.
Adjusting a setting
̈ Press the ̆/̄ rock er button to adjust the setting. The
new setting becomes effective immediately.
By briefly pressing the ̆/̄ rocker button, the display
jumps either forwards or backwards to the next setting.
In the “ CHAN”, “TUNE” and “NAME” menu, the ̆/̄
rocker button features a “fast search” function. If you
hold down a button, the display cycles continuously,
allowing you to get fast and easily to your desired
setting. The new setting flashes on the display until it is
stored.
Storing a setting
̈ Press the SET button to store the setting. “STORED”
appears on the display, indicating that the setting has
been stored. The display then returns to the top menu
level.
Exiting the operating menu
̈ Select the “EXIT” menu to exit the operating menu and
to return to the standard display.
When in the operating menu, briefly pressing the
ON/OFF button will cancel your entry (ESC function) and
return you to the standard display with the last stored
settings.
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Operating menu of the receiver
SET
EXIT
SET
BANK 1
BANK U
BANK
Changing the channel
bank
̆ /
̄
:
1...8, U (User
Bank)
Current channel bank
SET: Stores the setting
STORED
SET
1.01
1.18
CHAN
B . CH 790.025
B . CH 790.100
Changing the channel
Current channel
(display depends on
"DISPLY" setting)
̆ /
̄
:
Channel 01...20
SET: Stores the setting
STORED
SET
790.025
791.125
TUNE
Current frequency on
the selected channel
̆ /
̄:
Receiving
Setting the frequency
for channel bank "U"
frequency in steps of
25 kHz
SET: Stores the setting
STORED
SET
START
CLEAR
SCAN
̆ /
̄
:
CLEAR, START
Scanning the selected
channel bank for free
channels
Start scan = START
SET: Scans the selected
channel bank for free
channels
12 CH FREE
SET
Delete result = CLEAR
SET: Releases locked
channels
STORED
SET
LEV +18
LEV -24
AF OUT
Setting the audio output
level
Current audio output
level
̆ / ̄: +18...0...-24 dB
(in steps of 6 dB)
SET: Stores the setting
STORED
SQ LO
SET
SQ HI
SQELCH
̆ /
̄
:
LO, MID, HI
Setting the squelch
threshold
Current squelch
threshold
SET: Stores the setting
STORED
DISPLY
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SQELCH
SET
FREQ
NAME
DISPLY
Switching between the
standard displays
Current standard display
̆ /
̄
: FREQ, NAME,
CHAN
SET: Stores the setting
STORED
SET
NAME
VOCAL
GUCAL
Assigning the receiver
a name
Current receiver name
̆ /
̄:
Enter a name
(6 characters)
Letters w/o pronounciation
marks, numbers from 0...9,
special characters, spaces
STORED
SET: 5 x next character,
then store
SET
RST. NO
RST. OK
RESET
̆ /
̄:
OK, NO
Security check
Loading the factory-
preset default settings
"reset" = OK:
SET: Receiver loads
factory-preset default
settings (only pilot tone
setting is kept), receiver is
restarted, standard display
appears
"reset" = NO
SET: Reset is cancelled
SET
PLT. ON
PLT. OFF
PILOT
Pilot tone evaluation
Activating/deactivating
the pilot tone evaluation
̆ /
̄:
ON, OFF
activated or deactivated
SET: Stores the setting
STORED
LOC.OFF
SET
LOC.ON
LOCK
Lock mode activated or
deactivated
Activating the lock mode
̆ /
̄:
ON, OFF
Lock mode = ON:
SET: Stores the setting
("STORED"), returns to
standard display
Lock mode = OFF:
SET: Stores the setting
STORED
SET
EXIT
Exiting the operating
menu
BANK
VOL. 00
VOL. 15
Current volume
̆ /
̄:
VOL. 00...50
Adjusting the volume
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Adjustment tips for the
operating menu
Switching between channel banks – BANK
Via the “BANK” menu, you can switch between the
receiver’s nine channel banks. Each of the channel banks
“1” to “8” has up to 20 switchable channels that are
factory-preset to a receiving frequency (see “The channel
bank) has up to 20 switchable channels to store your
selection out of 1440 receiving frequencies that are freely
selectable within the preset frequency range.
When switching from one channel bank to another, the
channel with the lowest channel number is automatically
displayed. If, during the last scan of this channel bank, an
interfering frequency was detected on the channel with the
automatically displays the next free channel.
Switching between the channels in a channel
bank – CHAN
Via the “CHAN”menu, you can switch between the different
channels in a channel bank. When switching between the
channels, please observe the following:
y Always set the transmitter and the receiver of a
transmission link to the same channel.
channel banks for free channels” on page 22), only the
free channels can be chosen on the receiver. Set the
transmitter and the receiver to one of the free channels.
Selecting the frequencies to be stored
in the channel bank “U” – TUNE
Via the “TUNE” menu, you can select the frequencies to be
stored in the channel bank “U” (user bank).
When you have selected one of the channel banks “1” to
“8” and then select the “TUNE” menu, the receiver
automatically switches to channel 01 of the channel bank
“U”. In this case, “U.01” briefly appears on the display.
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̈ Use the ̆/̄ rocker button to select the desired
receiving frequency. Your selection becomes effective
immediately. Receiving frequencies are tunable in
25-kHz steps within a switching bandwidth of 36 MHz
max. For intermodulation-free frequencies, please refer
to the enclosed frequency table.
Scanning the channel banks for free
channels – SCAN
Before putting one or several ew 500 G2transmission links
into operation, you should scan the channel banks for free
channels.
Starting the scan and storing the scan result
̈ Before starting the scan, switch all transmitters of your
system off, since channels used by switched-on
transmitters will not be displayed as “free channels”.
̈ Select the channel bank that you want to scan for free
̈ Select the “SCAN” menu.
̈ Select “START” and confirm your selection by pressing
the SET button. After the scan is completed, the number
of free channels is displayed. Pressing the SET button
once morewill store the scan result and lock all channels
that are used or subject to interference.
Releasing locked channels
̈ First, select the channel bank whose locked channels you
want to release (see “Switching between channel
̈ Select the “SCAN” menu.
̈ Select “CLEAR” and confirm your selection by pressing
the SET button. All channels in this channel bank can
now be selected again.
Multi-channel operation
Combined with ew 500 G2 transmitters, the receiver can
form transmission links that can be used in multi-channel
systems. For multi-channel operation, only use the free
channels in a channel bank.
Before putting the transmission links into operation, we
recommend performing an auto scan.
̈ Select a channel bank on a receiver.
̈ Scan this channel bank for free channels. If not enough
free channels are available in the selected channel bank,
repeat the scan with another channel bank.
̈ Apply the scan result to all other receivers and
transmitters.
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Adjusting the audio output level– AF OUT
Via the “AF OUT” menu, you can adjust the audio output
level of the receiver. The level can be adjusted in eight
steps. Adapt the level of the audio output (AF OUT) to the
input of the connected unit. The following figures are a
guide to the best settings:
y Line level input:
0 to +18 dB
y Microphone level input: −24 to −6 dB
Adjusting the squelch threshold– SQELCH
Thereceiver is equipped with a squelch that can be adjusted
via the “SQELCH” menu. The squelch eliminates annoying
noise when the transmitter is switched off. It also
suppresses sudden noise when there is no longer sufficient
transmitter power received by the receiver.
Note:
Before adjusting the squelch threshold to a different
setting, set the volume on a connected amplifier to the
minimum.
There are three possible squelch settings:
y LO
y MID = m iddle
y HI = high
= low
Selecting the setting “LO” reduces the squelch threshold,
selecting the setting “HI” increases the squelch threshold.
Adjust the squelch threshold – with the transmitter
switched off – to the lowest possible setting that
suppresses hissing noise.
Important notes:
If the squelch threshold is adjusted too high, the
transmission range will be reduced. Therefore, always
adjust the squelch threshold to the lowest possible
setting.
When in the setting mode of the “SQELCH” menu,
pressing the ̄ button (DOWN) for more than three
seconds will switch the squelch off. “SQ.OFF” appears on
the display. If no RF signal is being received, hissing
noise will occur. This setting is for test purposes only.
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Selecting the standard display – DISLPY
Via the “DISPLY” menu, you can select the standard display:
Selectable standard display Contents of standard display
“FREQ”
“NAME”
“CHAN”
Entering a name – NAME
Via the “NAME” menu, you can enter a freely selectable
name for the receiver. You can, for example, enter the name
of the performer for whom the adjustments have been
made.
The name can be displayed on the standard display and can
consist of up to six characters such as:
y letters (without pronounciation marks),
y numbers from 0 to 9,
y special characters e.g. () - . _ and spaces.
To enter a name, proceed as follows:
̈ Press the SET button to get into the setting mode of the
“NAME” menu. The first segment starts flashing on the
display.
̈ With the ̆/̄ rocker button you can now select a
character. By briefly pressing a button, the display
jumps either forwards or backwards to the next
character. If you hold down a button, the display starts
cycling continuously.
̈ Press the SET button to change to the next segment and
select the next character.
̈ Have you entered the name completely? Press the SET
button to store your setting and to return to the top
menu level.
Loading the factory-preset default
settings – RESET
Vi a the “RESET” menu, you can load the factory-preset
default settings. Onlythe selectedsetting for the pilot tone
remainsunchanged. Afterthereset, the receiver isrestarted
and the standard display is shown on the display panel.
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Activating/deactivating the pilot tone
evaluation– PILOT
Via the “PILOT” menu, you can activate or deactivate the
pilo t to ne evaluation.
The pilot tone supports the receiver’s squelch function
(Squelch) and protects against interference due to RF
signals from other units. The transmitter adds an inaudible
signal, known as the pilot tone, to the transmitted signal.
The receiver detects and evaluates the pilot tone, and is
thus able to identify the signal of the matching transmitter
and mute all others.
Transmitters of the ew 500 series (first generation) do not
transmit a pilot tone and the receivers of the ew 500 series
(first generation) cannot evaluate the pilot tone.
Nevertheless, you can combine the EK 500 G2 receiver with
a transmitter of the first generation. However, when
combining units, please observe the following:
y With an ew 500 G2 transmitter and the ew 500 G2
receiver:
Activate the pilot tone function with both transmitter
and receiver.
y With an ew 500transmitter and the ew 500 G2receiver or
vice versa:
Deactivate the pilot tone function with the ew 500 G2
transmitter or receiver.
Activating/deactivating the lock mode – LOCK
Via the “LOCK” menu, you can activate or deactivate the
lock mode.
The lock mode prevents that the receiver is accidentally
programmed or switched off during operation. The lock
mode icon ቦ on the display indicates that the lock mode is
activated.
ቦ
To deactivate the lock mode, first press the SET button and
then press the ̆/̄ rocker button to select “LOC.OFF”. If
you confirm your selection by pressing theSET button, the
buttons can be operated as usual.
Exiting the operating menu – EXIT
Via the “EXIT” menu, you can exit the operating menu and
return to the standard display.
25
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Troubleshooting
Error checklist
Problem
Possible cause
Possible solution
No
operation
indication
Batteries are flat or
accupack is flat
Replace the
batteries or recharge
the accupack
No RF signal Receiver and
transmitter are not
Set receiver and
transmitter to the
on the same channel same channel
Transmitter is out of Check the squelch
range
threshold setting
or reduce the
distance between
transmitter and
receiving antenna
RF signal
available,
no audio
signal,
“MUTE”
display
appears on
the display
panel
Transmitter is muted Deactivate the
(“MUTE”)
muting function
(see operating
manual of the
transmitter)
Receiver’s squelch
See “Adjusting the
Transmitter doesn’t S witch the pilot to ne
transmit a
pilot tone
transmission on the
transmitter on or
s witch the pilo t to ne
evaluation on the
receiver off
Audio signal Transmitter
Adjust the
has a high
level of
sensitivity is
adjusted too low
transmitter
sensitivity correctly
background
noise
Receiver’s AF output See “Adjusting the
low
Audio signal Transmitter
is distorted sensitivity is
Adjust the
transmitter
adjusted too high
sensitivity correctly
Receiver’s AF output See “Adjusting the
high
No access to During scanning, an See “Scanning the
a certain
channel
RF signal has been
detected on this
channel and the
channel has been
locked
free channels” on
If problems occur that are not listed in the above table or if
the problems cannot be solved with the proposed solutions,
please contact your local Sennheiser agent for assistance.
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Recommendations and tips
... for optimum reception
y Transmission range depends to a large extent on location
and can vary from about 10 m to about 150 m. There
should be a “free line of sight” between transmitting and
receiving antennas.
y To avoid overmodulating the receiver, observe a
minimum distance of 5 m between transmitting and
receiving antennas.
... for multi-channel operation
y For multi-channel operation, you can only use the
channels in a channel bank. Each of the channel banks “1”
to “8” accommodates up to 20 factory-preset
frequencies which are intermodulation-free. For
alternative frequency combinations, please refer to the
enclosed frequency table. The freely selectable
frequencies can be selected via the “TUNE” menu and can
be stored in the channel bank “U”.
y When using several transmitters simultaneously,
interference can be avoided by maintaining a minimum
distance of 20 cm between two transmitters.
Care and maintenance
Use a slightly damp cloth to clean the receiver from time to
time.
Note:
Do not use any cleansing agents or solvents.
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Additional information
HDX noise reduction
RF link
Inherent noise
of the RF link
Receiver
Transmitter
Progress you can hear:
The evolution wireless G2 series is equipped with HDX, the
Sennheiser noise reduction system that reduces RF
interference. It increases the signal-to-noise ratio in
wireless audio transmission to more than 110 dB.
HDX is a wideband compander system which compresses
the audio signal in the transmitter in a 2:1 ratio (related to
dB) to lift it above the inherent noise floor of the RF link. A
110 dB dynamic range signal is thus transmitted with an
effective dynamic range of only 55 dB, which is above the
60 dB noise floor of the RF link. In the receiver the signal is
expanded in an identical and opposite way in a 1:2 ratio to
restore the original signal, at the sametime reducing the RF
noise to below the noise floor of the receiver.
HDX has been specially developed for high quality
radiomicrophone systems.
Note:
Only transmitters and receivers that are equipped with
HDX can work correctly with each other. If non HDX
equipment was mixed with HDX, the dynamic range
would be drastically reduced and the transmission
would sound blunt and flat. HDX is permanently active
and cannot be switched off.
Wireless transmission systems
With the ew 500G2 series, Sennheiser puts an end to cable
tangles and enables complete freedom of movement. The
systems operate exclusively in the UHF band. UHF
transmission is extremely reliable and is far less prone to
interference than the overcrowded VHF band – harmonics
from mains units, fluorescent tubes, refrigerators,
computers, etc. are virtually eliminated. Also indoor
propagation of UHF radio waves is better than VHF so that
the RF power can be kept low – this is also an advantage
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when using multi-channel systems. Finally, UHF frequency
ranges are being approved all over the world for
radiomicrophone usage – in some countries licence-free.
Squelch
Pilot tone squelch
The ew 500 G2 transmitters add a pilot tone to the audio
signal. The receiver checks incoming audio signals to see if
the pilot tone is present. In the absence of the pilot tone,
the receiver’s audio output will remain muted, even if a
strong RF signal is present.
This prevents strong interfering signals from causing
hissing noise in the receiver when the transmitters are
switched off.
In order to benefit from this feature, the pilot tone function
must be activated on both the transmitter and the receiver.
The receiver’s pilot tone function is factory-preset to “ON”
(= activated).
Field strength-dependent squelch
Depending on the strength of the received RF signal, the
receiver’s audio output is opened or muted. Via the
“SQELCH” menu of the receiver, the squelch threshold can
be adjusted in three steps (LO, MID, HI).
29
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Specifications
RF characteristics
Modulation
wideband FM
Frequency ranges
518–554, 626–662,
740–776, 786–822,
830–866 MHz
Receiving frequencies
8 channel banks with up
to 20 factory-preset
channels each
1 channel bank with up to
20 freely selectable
channels (1440
frequencies, tunable in
steps of 25 kHz)
Switching bandwidth
Nominal/peak deviation
Frequency stability
Receiver principle
36 MHz
24 kHz / 48 kHz
≤ 15 ppm
non diversity
Sensitivity
(with HDX, peak deviation)
<2.5 μV at 52 dBA
rms S/N
Adjacent channel rejection
≥ 70 dB
Intermodulation attenuation ≥ 70 dB
Blocking
≥ 80 dB
Squelch
4 steps: OFF
LO: 5 dBμV
MID: 15 dBμV
HI: 25 dBμV
AF characteristics
Noise reduction system
AF frequency response
Sennheiser HDX
40–18,000 Hz
S/N ratio (at 1 mV and peak
deviation)
≥ 115 dB(A)
THD (at nominal deviation and ≤ 0.9 %
1 kHz)
AF output voltage
3.5 mm jack socket,
(at peak deviation 1 kHzAF
)
balanced: +17 dBu
Overall unit
Temperature range
Power supply
– 10 °C to + 55 °C
2 AA size batteries, 1.5 V
approx. 150 mA
≤250 μA
Power consumption
Power consumption with
switched-off receiver
Operating time
(with batteries)
8–12 hours (depending
on volume)
Operating time (with
BA 2015 accupack)
8–12 hours (depending
on volume)
Dimensions [mm]
82 x 64 x 24
Weight (incl. batteries)
approx. 158 g
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Connector assignment
3.5 mm jack plug,
unbalanced
3.5 mm jack plug,
balanced
Accessories
BA 2015
L 2015
DC 2
Accupack
Charger for BA 2015 accupack
DC power adapter for external 12V DC
powering of EK 500 G2 (instead of two
AA size batteries)
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Manufacturer declarations
Warranty regulations
The guarantee period for this Sennheiser product is 24 months from the date
of purchase. Excluded are accessory items, rechargeable or disposable batte-
ries that are delivered with the product; due to their characteristics these pro-
ducts have a shorter service life that is principally dependent on the individual
frequency of use.
The guarantee period starts from the date of original purchase. For this reason,
we recommend that the sales receipt be retained as proof of purchase. Wit-
hout this proof (which is checked by the responsible Sennheiser service part-
ner) you will not be reimbursed for any repairs that are carried out.
Depending on our choice, guarantee service comprises, free of charge, the
removal of material and manufacturing defects through repair or replacement
of either individual parts or the entire device. Inappropriate usage (e.g. opera-
ting faults, mechanical damages, incorrect operating voltage), wear and tear,
force majeure and defects which were known at the time of purchase are exclu-
ded from guarantee claims. The guarantee is void if the product is manipulated
by non-authorised persons or repair stations.
In the case of a claim under the terms of this guarantee, send the device, inclu-
ding acces-sories and sales receipt, to the responsible service partner. To mini-
mise the risk of transport damage, we recommend that the original packaging
is used. Your legal rights against the seller, resulting from the contract of sale,
are not affected by this guarantee.
The guarantee can be claimed in all countries outside the U.S. provided that no
national law limits our terms of guarantee.
CE Declaration
of Conformity
This equipment is in compliance with the essential requirements and other
relevant provisions of Directives 1999/5/EC or 89/336/EC. The declaration is
Before putting the device into operation, please observe the respective coun-
try-specific regulations!
Batteries or rechargeable batteries
The supplied batteries or rechargeable batteries can be recycled.
Please dispose of them as special waste or return them to your spe-
cialist dealer. In order to protect the environment, only dispose of
exhausted batteries.
WEEE Declaration
Your Sennheiser product was developed and manufactured with
highquality materials and components which can be recycled and/
or reused. This symbol indicates that electrical and electronic equip-
ment must be disposed of separately from normal waste at the end
of its operational lifetime.
Please dispose of this product by bringing it to your local collection point or
recycling centre for such equipment. This will help to protect the environment
in which we all live.
32
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Sennheiser electronic GmbH & Co. KG
30900 Wedemark, Germany
Phone +49 (5130) 600 0
Fax +49 (5130) 600 300
www.sennheiser.com
Printed in Germany
Publ. 02/06
090662/A2
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