SIIG Computer Hardware 104 0722A User Manual

4-Port RS232 Serial PCI  
with 16550 UART  
Quick Installation Guide  
Introduction  
The 4-Port RS232 Serial PCI with 16550 UART is  
a high-speed serial card that provides four  
additional serial ports to your system.  
Key Features and Benefits  
Compliant with PCI Local Bus Specification,  
Revision 2.3  
Supports data transfer rate up to 230Kb/ s  
Supports up to 256-byte FIFO buffer  
System Requirements  
Pentium® or equivalent computer with an  
available 32-/ 64-bit PCI or PCI-X slot  
Windows® 7 (32-/ 64-bit) / Vista (32-/ 64-  
bit) / XP (32-/ 64-bit) / Server 2003 & 2008  
(32-/ 64-bit) / Server 2008 R2 / 2000 / ME  
/ 98SE / 98 / DOS  
04-0722A  
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HardwareInstallation  
General instructions for installing the card are  
provided below. Since the design of computer  
cases and motherboards vary, refer to your  
com p u ter’s reference m anu al for fu rther  
information, if needed.  
Static Electricity Discharge may permanently  
d am age your system . Discharge any static  
electricity build up in your body by touching your  
computers case for a few seconds. Avoid any  
contact with internal parts and handle cards  
only by their external edges.  
1.  
2.  
3.  
4.  
Turn OFF the power to your computer and  
any other connected peripheral devices.  
Unplug the power cord and remove the  
cover from the computer.  
Remove the slot bracket from an available  
PCI slot.  
Connect the 2-Port DB9 (9-Pin) serial port  
cable connector now and remove another  
slot bracket cover from from the system  
chassis. See Figure 1 on page 2 for more  
details. Skip this step if you only need two  
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serial ports.  
5.  
To install the card, carefully align the card's  
bus connector with the selected PCI slot on  
the motherboard. Push the board down  
firmly, but gently, until it is well seated.  
Replace the slot bracket's holding screw to  
secure the card.  
Mount the second serial port and secure it  
with the slot bracket holding screw. Skip  
this step if you only need two serial ports.  
Replace the computer cover and reconnect  
the power cord.  
6.  
7.  
8.  
DriverInstallation  
This section provides information on how to  
install the 4-Port RS232 Serial PCI with 16550  
UART drivers.  
Windows 7 (32-/64-bit)  
1.  
Install the board and boot up Windows.  
Note: Windows 7 will automatically search  
preconfigured driver folders for the proper  
driver,this process may take severalminutes  
to complete. Do not interrupt this process.  
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2.  
3.  
Right click Computer, click Manage, click  
Device Manager.  
Insert the driver CD. Starting from top,  
right click PCI Serial Port, click Update  
Driver Software. Close the AutoPlay box if  
displayed.  
4.  
Click Browse my computer for driver  
software.  
For 32-bit: Type in D:\ 32-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
For 64-bit: Type in D:\ 64-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
5.  
At Windows has successfully updated  
your driver software, click Close.  
Repeat steps 3-5.  
Right click PCI Simple Communications  
Controller, click Update Driver Software.  
Repeat steps 4-5 to complete the installation.  
6.  
7.  
8.  
Windows Vista (32-/64-bit)  
1.  
Install the board and boot up Windows.  
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2.  
At the Found New Hardware window,  
click Locate and install driver software  
(recommended), then click Continue.  
Click I don't have the disk. Show me other  
options.  
Insert the driver CD. Click Browse my  
computer for driver software.  
For 32-bit: Type in D:\ 32-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
3.  
4.  
5.  
For 64-bit: Type in D:\ 64-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
6.  
7.  
At The software for this device has been  
successfully installed, click Close.  
Repeat steps 3-6 to complete the installation.  
Windows XP (32-/64-bit) / Server 2003  
(32-/64-bit)  
1.  
2.  
Install the board and boot up Windows.  
At the Found New Hardware Wizard, select  
No, not this time, click Next. (Skip this step  
if not prompted)  
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3.  
4.  
Select In stall from a list or sp ecific  
location, then click Next.  
Insert the driver CD. Select Include this  
location in the search, uncheck the other  
box.  
For 32-bit: Type in D:\ 32-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
For 64-bit: Type in D:\ 64-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
5.  
6.  
Click Finish.  
Repeat steps 2-5 to complete the installation.  
Windows Server 2008 (32-/64-bit)  
1.  
2.  
Install the board and boot up Windows.  
At the Found New Hardware window,  
click Locate and install driver software  
(recommended).  
3.  
4.  
5.  
Insert the driver CD.  
Click Don't search online.  
Click I don't have the disc. Show me other  
options.  
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6.  
7.  
Click Browse my computer for driver  
software (advanced).  
For 32-bit: Type in D:\ 32-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
For 64-bit: Type in D:\ 64-bit, then click  
Next. (Change D: to match your CD/ DVD-  
ROM drive letter)  
8.  
9.  
Click Close.  
Repeat steps 4-8 to complete the installation.  
Windows Server 2008 R2  
1.  
Install the board and boot up Windows.  
2.  
Right click Computer, click Manage, double  
click D iagn ostics, then click D evice  
Manager.  
3.  
Insert the driver CD. Starting from top,  
right click PCI Serial Port, click Update  
Driver Software. Close the AutoPlay box if  
displayed.  
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4.  
5.  
Click Browse my computer for driver  
software.Type in D:\ 64-bit,then click Next.  
(Change D: to match your CD/ DVD-ROM  
drive letter)  
At Windows has successfully updated  
your driver software, click Close.  
Repeat steps 3-5.  
Right click PCI Simple Communications  
Controller, click Update Driver Software.  
Repeat steps 4-5 to complete the installation.  
6.  
7.  
8.  
Windows 2000  
1.  
2.  
3.  
4.  
At the Found New Hardware Wizard, click  
Next.  
Select Search for a suitable driver for my  
device (recommended), then click Next.  
Check Specify a location, uncheck the other  
options and click Next.  
Insert the driver CD, type in D:\ 2000, then  
click OK. (Change D: to match your CD/  
DVD-ROM drive letter)  
5.  
6.  
Click Next, then click Finish.  
Repeat steps 1-5 to complete the installation.  
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To Verify Windows Installation  
1.  
Check in Device Manager to verify  
installation.  
For Windows 7: Right click Computer, click  
Manage, then click Device Manager.  
For Windows Vista: Right click Computer,  
click Manage, click Continue, then click  
Device Manager.  
For Windows XP / Server 2003 / 2000: Right  
click My Computer, click Manage, click  
Device Manager.  
For Windows Server 2008 / Server 2008 R2:  
Right click Computer,click Manage,double  
click D iagn ostics, then click D evice  
Manager.  
2.  
3.  
Click on the + (plus sign) in front of Ports  
(COM & LPT), High-Speed PCI Serial  
Port listed tw o tim es and PCI-ISA  
Communication listed two times...should  
be displayed.  
Double click Multifunction adapters, PCI  
Multifuntion-IO Controller should be  
displayed.  
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Changing Serial Port Number  
Som e serial p ort d evices need a sp ecific  
communication port in order to function properly.  
If your communication port device works, do not  
make any changes.  
1.  
Right click My Computer, click Manage,  
then click Device Manager.  
2.  
Click on the + (plus sign) in front of Ports  
(COM & LPT), double click the High-Speed  
PCI Serial serial port you want to change.  
Click the Port Settings tab.  
Click Change Port Number or Advanced.  
Click the down arrow next to the COM Port  
Number box. Select a communication port  
that is not in use, then click OK.  
3.  
4.  
5.  
6.  
Click OK to save the changes.  
Windows ME  
1.  
At the Add New Hardware Wizard, select  
Sp ecify th e location of th e d river  
(Advanced), click Next.  
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2.  
Check Specify a location, uncheck the other  
box, insert the driver CD, type in D:\ ME,  
then click Next. (Change D: to match your  
CD/ DVD-ROM drive letter)  
3.  
4.  
Click Next, then Finish.  
Type in D:\ ME, then click OK to complete  
the installation. (Change D: to match your  
CD/ DVD-ROM drive letter)  
Windows 98 / 98SE  
1.  
2.  
3.  
At the Add New Hardware Wizard, click  
Next.  
Select Search for the best driver for your  
device. (Recommended), then click Next.  
Select Specify a location, uncheck the other  
boxes, insert the driver CD, type in D:\ 9x,  
then click Next. (Change D: to match your  
CD/ DVD-ROM drive letter)  
4.  
Click Next, then Finish. If prompted, at the  
Insert Disk box click OK. Type in D:\ 9x,  
click O K to complete the installation.  
(Change D: to match your CD/ DVD-ROM  
drive letter)  
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To Verify Windows ME / 98SE / 98 /  
Installation  
1.  
Right click My Computer, click Properties,  
click Device Manager.  
2.  
Click on the + (plus sign) in front of Ports  
(COM & LPT), and a M65-PCI Serial Port  
... should be displayed four times.  
3.  
Double click M65Multifunction, M65-PCI  
Multi-I/O Controller should be displayed.  
DOS  
1.  
Insert the driver CD. From the C:\ > prompt,  
type copy D:\ dos\ *.*, and press Enter.  
(Change D: to match your CD-ROM drive  
letter)  
2.  
3.  
Type edit autoexec.bat, and press Enter.  
Add C:\ Gemdosin.exe -a -r at the bottom  
of the Autoexec.bat file.  
4.  
5.  
Go to File, save the changes and exit.  
Restart your system for the new setup to  
take effect.  
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TechnicalSupportandWarranty  
QUESTIONS? SIIGs Online Support has answers! Simply visit our web site at  
www.siig.com and click Support. Our online support database is updated daily with  
new drivers and solutions. Answers to your questions could be just a few clicks away.  
You can also submit questions online and a technical support analyst will promptly  
respond.  
SIIG offers a 2-year manufacturer warranty with this product. This warranty covers the  
original purchaser and guarantees the product to be free of any defects in materials or  
workmanship for two (2) years from the date of purchase of the product.  
SIIG will, at our discretion, repair or replace (with an identical product or product  
having similar features and functionality) the product if defective in materials or  
workmanship. This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state. Please see our web site for more warranty details.  
If you encounter any problems with this product, please follow the procedures below.  
A) If it is within the store's return policy period, please return the product to the store  
where you purchased from.  
B) If your purchase has passed the store's return policy period, please follow the steps  
below to have the product repaired or replaced.  
Step 1: Submit your RMA request.  
Go to www.siig.com , click Support, then RMA to submit a request to SIIG RMA or  
fax a request to 510-657-5962. Your RMA request will be processed, if the product  
is determined to be defective, an RMA number will be issued.  
Step 2: After obtaining an RMA number, ship the product.  
Properly pack the product for shipping. All accessories that came with the  
original package must be included.  
Clearly write your RMA number on the top of the returned package. SIIG will  
refuse to accept any shipping package, and will not be responsible for a product  
returned without an RMA number posted on the outside of the shipping  
carton.  
You are responsible for the cost of shipping to SIIG. Ship the product to the  
following address:  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
RMA #: ___________________  
SIIG will ship the repaired or replaced product via Ground in the U.S. and  
International Economy outside of the U.S. at no cost to the customer.  
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About SIIG, Inc.  
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity  
solutions (including Serial ATA and Ultra ATA Controllers, FireWire, USB,  
and legacy I/ O adapters) that bridge the connection between Desktop/  
Notebook systems and externalperipherals. SIIG continues to grow by adding  
A/ V and Digital Signage connectivity solutions to our extensive portfolio.  
SIIG products offer comprehensive user manuals,many user-friendly features,  
and are backed by an extensive manufacturer warranty. High quality control  
standards are evident by the overall ease of installation and compatibility of  
our products,as wellas one ofthe lowest defective return rates in the industry.  
SIIG products can be found in computer retail stores, mail order catalogs,  
through major distributors,system integrators,and VARs in the Americas and  
the UK, and through e-commerce sites.  
PRODUCT NAME  
4-Port RS232 Serial PCI with 16550 UART  
FCC RULES: TESTED TO COMPLY WITH FCC PART 15, CLASS B  
OPERATING ENVIRONMENT: FOR HOME OR OFFICE USE  
FCCCOMPLIANCESTATEMENT:  
This device complies with part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) This device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE  
SIIG, Inc.  
6078 Stewart Avenue  
Fremont, CA 94538-3152, USA  
Phone: 510-657-8688  
4-Port RS232 Serial PCI with 16550 UART is a trademark of SIIG, Inc. SIIG and the SIIG logo  
are registered trademarks of SIIG, Inc. All other names used in this publication are for  
identification only and may be trademarks of their respective owners.  
July, 2011  
Copyright © 2011 by SIIG, Inc. All rights reserved  
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