Samsung Washer H1245A H1290A User Guide

Washing Machine  
Owner’s Instructions  
H1245A  
H1290A  
Register your product at  
Code No.: DC68-01960B-03_EN  
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Features  
1. Silver Wash - Silver Nano Health System TM  
Samsung’s Silver Nano feature uses silver nano particles to sanitize and disinfect  
laundry as well as the washing machine’s drum. Delicate clothing as well as strong  
smelling items will become odor-free at temperatures as low as 30°C. This saves  
energy and protects the color and form of your clothing.  
2. Condensing Dry System  
Samsung’s drum washing machine features a condensing dry system that heats up  
the tub to convert the moisture contained in the laundry into water vapor and  
condenses it using the condenser before draining it via the drain hose, which  
lowers the internal humidity. The machine therefore does not require an external  
duct for this purpose.  
3. Graphic Digital Display  
The Graphic Digital Display control panel is clear and easy to use for minimum  
fuss and hassle. And while easy to operate, the Graphic Digital Display enables  
you to make quick and accurate adjustments to the wash for excellent washing  
results.  
4. Shower Spinning  
Leave residue behind. With our Shower Spinning feature, jets of water are sprayed  
onto the wash during the spin cycle. This ensures that the detergent is properly  
drained.  
5. Stop & Add - Pause Option  
Forgot an item? No problem. Our Stop & Add function allows you to stop the  
wash, open the door and throw in the item. A built-in sensor detects the water  
level and tells you when it’s safe to open the door.  
SAMSUNG Washing Machine Owners Instructions  
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Safety Precautions  
Congratulations on your purchase of this Samsung washing machine. These Owner's  
Instructions contain valuable information on the installation, use, and care of this appliance.  
Please take the time to read these instructions so that you can take full advantage of the  
washing machine's features and enjoy this appliance for many years to come.  
Before using the appliance  
Packing materials can be dangerous to children; keep all packing material (plastic bags,  
polystyrene, etc.) well out of the reach of children.  
The appliance is designed for home use only.  
Make sure that water and electrical connections are made by qualified technicians,  
observing the manufacturer's instructions (see "Installing the Washing Machine") and  
local safety regulations.  
All packaging and shipping bolts must be removed before the appliance is used. Serious  
damage may occur if they are not removed. See "Removing the shipping bolts".  
Before washing clothes for the first time, you must run a complete cycle without clothes.  
See "Washing for the first time".  
Safety instructions  
Before cleaning or carrying out maintenance, unplug the appliance from the electrical outlet or  
set the Power(On/Off) button to Off.  
Make sure that the pockets of all clothing to be washed are empty.  
Hard, sharp objects, such as coins, safety pins, nails, screws, or stones can cause extensive  
damage to the appliance.  
Always unplug the appliance and turn off the water after use.  
Before you open the door of the appliance, check that the water has drained. Do not open the  
door if you can still see water.  
Pets and small children may climb into the appliance. Check the appliance before each use.  
The glass door becomes very hot during the washing cycle. Keep children away from the  
appliance while it is in use.  
Do not attempt to repair the appliance yourself. Repairs made by inexperienced or unqualified  
persons may cause injury and/or make more serious repairs to the appliance necessary.  
If the plug (power supply cord) is damaged, it must be replaced by the manufacturer or its  
service agent or a similarly qualified person in order to avoid a hazard.  
This appliance should only be serviced by an authorized service center, and only genuine spare  
parts should be used.  
This appliance is not intended for use by young children or infirm persons unless they have  
been adequately supervised by a responsible person to ensure that they can use the appliance  
safely. Young children should be supervised to ensure that they do not play with the appliance.  
If this appliance is supplied from a cord extension set or an electrical portable outlet device, the  
cord extension set or electrical portable outlet device must be positioned so that it is not subject  
to splashing or ingress of moisture. Additionally, the cord extension set or electrical portable  
out let device must be of a current rating suitable for the appliance.  
This appliance has to be connected to the plug endurable to proper power consumption.  
This appliance has to be positioned so that the plug is accessible after installation.  
Do not use processed water containing oil, cream or lotion, which is usually found in skin-care  
shops or massage clinics. Otherwise this will cause the packing to be deformed, which causes a  
malfunction or water leak.  
A stainless washing tube does not usually rust. However if some metal such as a hair pin is left  
in the tube for an extended time, the tube could rust. Do not leave water or bleach containing  
chlorine in the tube for an extended period of time. Do not regularly use or leave water  
containing iron in the tube for an extended period of time. If rust starts appearing on the  
surface of the tube, apply a cleansing agent (neutral) to the surface and use a sponge or soft  
cloth to clean it. (Under no circumstances use a metal brush)  
For washing machines with ventilation openings in the base, that a carpet must not obstruct the  
openings.  
Use the new hose-sets and old hose-sets should not be reused.  
G
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Table of Contents  
Safety Precautions------------------------------------------- inside cover  
lnstalling the Washing Machine ------------------------------------------2  
Unpacking the washing machine ----------------------------------------------------2  
Overview of the washing machine --------------------------------------------------2  
Selecting a location -------------------------------------------------------------------- 3  
Adjusting the leveling feet ------------------------------------------------------------3  
Removing the shipping bolts --------------------------------------------------------3  
Connecting the water supply hose ------------------------------------------------ 4  
Connecting the water supply hose ------------------------------------------------- 5  
Drain hose connection procedures ------------------------------------------------ 5  
Positioning the drain hose ----------------------------------------------------------- 5  
Plugging in the machine --------------------------------------------------------------6  
Wiring instructions ----------------------------------------------------------------------6  
Washing a Load of Laundry ------------------------------------------------ 7  
Washing for the first time ------------------------------------------------------------- 7  
Putting detergent in the washing machine --------------------------------------- 7  
Overview of the control panel ------------------------------------------------------ 8  
For the silver wash washing -------------------------------------------------------- 9  
Childlock (button lock function) ---------------------------------------------------- 9  
Memory selection button -------------------------------------------------------------10  
Washing clothes using Fuzzy Logic --------------------------------------------- 10  
Washing clothes manually --------------------------------------------------------- 11  
Using delay start --------------------------------------------------------------------- 11  
Using clean tub ----------------------------------------------------------------------- 12  
Washing tips and hints ------------------------------------------------------------- 12  
Maintaining the Washing Machine --------------------------------- 13  
Draining the washing machine in an emergency ----------------------------- 13  
Repairing a frozen washing machine -------------------------------------------- 13  
Cleaning the exterior ---------------------------------------------------------------- 13  
Cleaning the detergent drawer and recess ----------------------------------- 14  
Cleaning the debris filter ------------------------------------------------------------ 14  
Cleaning the water hose mesh filter --------------------------------------------- 15  
Troubleshooting ----------------------------------------------------------------- 16  
Problems and solutions ------------------------------------------------------------ 16  
Understanding error messages --------------------------------------------------- 16  
Programme chart ------------------------------------------------------------- 17  
Appendix ------------------------------------------------------------------------------ 18  
Fabric care chart --------------------------------------------------------------------- 18  
Electrical warnings ------------------------------------------------------------------ 18  
Protecting the environment -------------------------------------------------------- 19  
Declaration of conformity ---------------------------------------------------------- 19  
Specification --------------------------------------------------------------------------- 19  
SAMSUNG Washing Machine Owners Instructions 1  
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Installing the Washing Machine  
Unpacking the Washing Machine  
Unpack your washing machine and inspect it for shipping damage. Also make sure that  
you have received all of the items shown below. If the washing machine was damaged  
during shipping or you do not have all of the items, contact your Samsung dealer  
immediately.  
Overview of the washing machine  
Cold Water  
supply hose  
Detergent  
Drawer  
Control panel  
Door  
Drain Hose  
Debris filter  
Door release  
Emergency drain  
tube  
Base cover  
Adjustable feet  
Bolt Hole  
Covers  
Hose guide  
Water Supply  
Hose  
Wrench  
Drain Hose  
2
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Installing the Washing Machine  
Selecting a location  
Before you install the washing machine, select a location with the following characteristics:  
A hard, level surface (if the surface is uneven, see "Adjusting the leveling feet," below)  
Away from direct sunlight.  
Adequate ventilation  
Room temperature that will not fall below 0 ˚C  
Away from sources of heat such as coal or gas  
Make sure that the washing machine does not stand on its power cord.  
Ventilation openings must not be obstructed by carpeting when the washing machine is  
installed on a carpeted floor.  
Adjusting the leveling feet  
If the floor is uneven, adjust the feet  
(do not insert pieces of wood or any other  
objects under the feet):  
1. Loosen the leg bolt by turning it with your  
hand until it is at the desired height.  
2. Tighten the locking nut by turning it  
with a (-) screwdriver.  
If the washer is placed on an uneven or weak  
surface, noise or vibration occurs.  
(Only l degree angle is allowed.)  
Removing the shipping bolts  
Before using the washing machine, you  
must remove the four shipping bolts from the  
back of the unit. To remove the bolts:  
1. Loosen all bolts with the supplied  
wrench before removing them.  
2. Take each bolt head and pull it through  
the wide part of the hole.  
Repeat for each bolt.  
3. Fill the holes with the supplied plastic  
covers.  
4. Keep the shipping bolts for future use.  
SAMSUNG Washing Machine Owners Instructions 3  
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Installing the Washing Machine  
Connecting the water supply hose  
The water supply hose must be connected to the washing machine at one end and to the water  
faucet at the other. Do not stretch the water supply hose. If the hose is too short replace the  
hose with a longer, high pressure hose.  
To connect the water supply hose:  
1. Take the L-shaped arm fitting for the cold water supply hose and connect to the cold water  
supply intake on the back of the machine. Tighten by hand.  
2. Connect the other end of the cold water supply hose to your sink's cold water faucet and  
tighten it by hand. If necessary, you can reposition the water supply hose at the washing  
machine end by loosening the fitting,rotating the hose, and retightening the fitting.  
L-Shaped arm  
Cold water  
supply valve  
Supply valve  
Option:  
1. Take the red L-shaped arm fitting for the hot water supply hose and connect to the red  
hot water supply intake on the back of the machine. Tighten by hand.  
2. Connect the other end of the hot water supply hose to your sink's hot water faucet and  
tighten it by hand.  
4
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Installing the Washing Machine  
Connecting the water supply hose  
4. Connect the water supply hose to the  
adaptor. Pull down part (c) of the  
water supply hose. When you release  
part (c) the hose automatically connects  
to the adaptor making a ’click’ sound.  
1. Remove the adaptor from the  
water supply hose.  
c
2. First, using a “+” type screw driver,  
loosen the four screws on the adaptor.  
Next, take the adaptor and turn part(b)  
following the arrow until there is a 5mm  
gap.  
5. Connect the other end of the water  
supply hose to the inlet water valve at  
the top of the washer. Screw the hose  
clockwise all the way in.  
3. Connect adaptor to the water tap by  
tightening the screws firmly.  
Then, turn part (b) following the arrow  
and put(a) and (b) together.  
If the water tap has a screw type faucet,  
connect the water supply hose to the  
tap as shown.  
a
b
NOTICE After completing connection, if water leaks from the hose, then repeat the same steps. Use  
the most conventional type of faucet for water supply. In case the faucet is square or too big,  
remove the spacing ring before inserting the faucet into the adaptor.  
Note: The appliance is to be connected to the water mains using new hose-sets and that old  
hose-sets should not be used.  
Drain hose connection procedures  
1. Holding down the handle of the  
drain hose connector, put in the  
drain hose in desired direction.  
: Fix the hose into the drainage hole, and give  
the hose connector a push to the body to fix  
the hose.  
Positioning the drain hose  
The end of the drain hose may be positioned in three ways:  
Over the edge of a wash basin.  
The drain hose must be placed at a height of between 60  
and 90 cm. To keep the drain hose spout bent, use the  
supplied plastic hose guide. Secure the guide to the wall  
with a hook or to the faucet with a piece of string to  
prevent the drain hose from moving.  
ln a sink drain pipe branch  
The drain pipe branch must be above the sink siphon so that the end of the hose is at least  
60 cm above the ground.  
ln a drain pipe  
Samsung recommends that you use a 65 cm high vertical pipe; it must be no shorter than  
60 cm and no longer than 90 cm.  
SAMSUNG Washing Machine Owners Instructions 5  
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Installing the Washing Machine  
Plugging in the machine  
For European Users. You will NOTneed to ground the plug of the washing machine.  
For U.S. Users. You MUSTground the plug of the washing machine.  
Check with a licensed electrician before using the machine to make sure it is properly  
grounded.  
For U.K. Users.  
Wiring lnstructions  
WARNING THIS APPLIANCE MUST BE EARTHED.  
This appliance must be earthed. In the event of an  
electrical short circuit, earthing reduces the risk of electric  
shock providing an escape wire for the electric current.  
The appliance is equipped with a mains lead which  
includes an earth wire for connecting to the earth  
terminal of your mains plug.  
GREEN AND  
YELLOW  
13 AMP  
FUSE  
The plug must be plugged into a socket that is properly  
installed and earthed.  
*The wires in this mains lead are coloured in accordance  
with the following code:  
Green and yellow  
Blue  
Brown  
: Earth  
: Neutral  
: Live  
AS the colours of the wires in the mains lead of this  
appliance may not correspond with the coloured  
markings indentifying the terminals in your plug,  
proceed as follows.  
Connect the green and yellow wire to the terminal  
in the plug marked with the letter E or the earth  
BROWN  
BLUE  
symbol (  
yellow.  
) or coloured green or green-and-  
WARNING  
Ensure that the plug and power  
cord are not damaged before use. If  
you have any reason to remove the  
moulded plug from this appliance,  
immediately remove the fuse and  
dispose of the plug.  
Connect the blue wire to the terminal marked  
with the letter N or coloured black.  
Connect the brown wire to the terminal marked  
with the letter L or coloured red.  
* Consult a qualified electrician or service  
technician if in doubt about any of these  
instructions.  
Do not connect the plug to a mains  
socket under any circumstances as  
there is a danger of electric shock.  
The manufacturer of this washing machine will  
not accept any liability for damage to persons or  
material for non observance of these  
requirements. There are no user serviceable  
parts inside the washing machine and if the  
mains lead of this appliance is damaged, it must  
only be replaced by qualified service personnel  
approved by the  
CIRCUITS  
Your washing machine should be  
operated on a separate circuit  
from other appliances. Failure to  
do this may cause the circuit  
breaker to trip or the fuse to blow.  
manufacturer because special tools are required.  
6
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Washing a Load of Laundry  
Washing for the first time  
Before washing clothes for the first time, you must run a complete cycle without clothes. To do  
this:  
1. Press the Power button.  
2. Pour a little detergent into compartment  
in the  
detergent drawer.  
3. Turn on the water supply to the washing machine.  
4. Press the Start/Pause button.  
This will remove any water from the manufacturer’s  
test run remaining in the machine.  
Dispenser  
Dispenser  
: Detergent for prewash or starch.  
: Detergent for main wash, water softener,  
pre-soaking agent, bleach and stain removal product.  
: Additives,e.g.fabric softener or former (fill no higher than lower edge of insert “ A”)  
Dispenser  
Putting detergent in the washing machine  
1. Pull out the detergent drawer.  
2. Add laundry detergent into compartment  
.
3. Add softener into compartment (if you desire).  
4. Add prewash detergent into compartment (if you desire).  
Caution :  
Concentrated or thick fabric softener and  
conditioner must be diluted with a little water  
before being poured into the dispenser (prevents  
the overflow from becoming blocked.)  
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Washing a Load of Laundry  
Overview of the control panel  
1. Digital graphic display  
Displays the remaining wash cycle time,all of washing information and error messages.  
2. Temperature selection button  
Press the button repeatedly to cycle through the available water temperature options  
(cold water( ), 30 ˚C, 40 ˚C , 60 ˚C , 75 ˚C and 95 ˚C).  
3. Silver Wash button  
Ag+ water is added during the time of washing and the last time of rinse, so that the  
sterilizing washing and antibiotic coating are available.  
4. Wash selection button  
Press the button to select prewash. Prewash is available only with Cotton, Baby cotton,  
Towel, Coloureds, Bedding.  
5. Rinse selection button  
Press the Rinse button to add rinse cycles. Maximum number of rinse cycles six.  
6. Spin selection button  
Press the button repeatedly to cycle through the available spin speed options.  
(600, 800, 1000, 1200 rpm)  
7. Delay Start selection button  
Press the button repeatedly to cycle through the available delayed start options (up to 24  
hours mximum in one hour increments).  
Displayed hours means the time of finished washing-cycle.  
8. Childlock selection button  
Is a function for children not to handle the washing machine.  
9. Memory selection button  
Press Memory button, select frequently used functions, press Start/Pause button to save  
the settings automatically.  
8
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Washing a Load of Laundry  
10. Fuzzy Control dial  
Turn the dial to select one of the 9 available wash programs.  
11. Start/Pause selection button  
Press to pause and restart programs.  
12. Power selection button  
Press once to turn the washing machine on, press again to turn the washing machine off.  
If the washing machine power is left on for longer than 10 minutes without any buttons  
being touched, the power automatically turns off.  
For the Silver Wash washing  
The Ag+ water is added during the washing, and then a sanitary, sterilizing washing will be  
performed. During the rinse, the Ag+ water is added at the last time of rinse. It treats clothes  
with silver antibiotic coating and functions to protect the propagation of bacteria.  
1. Open the door, put in the clothes and close the door again.  
2. Press POWER button.  
3. Select a course by turning the course selection dial.  
4. Press Silver Wash button.  
5. Put suitable amount of detergent and fiber softener in the detergent tray, and close it again.  
:Put a suitable amount of detergent in the detergent tray for main washing, and put in  
fiber softener to the lower level than the marked line.  
For Prewash, put a supplementary detergent in the detergent tray.  
Silver Wash: If it is used together with fiber softener, its effect may be decreased.  
6. Press Start/Pause button.  
:It automatically performs an optimal washing with sensing the weight of clothes.  
Childlock(button lock function)  
Is a function for children not to handle the washing machine.  
SETTING/RELEASE  
If you want to set up or release that function, press the button for 2~3 seconds to prevent  
mis-operation of child.  
How to Set up:  
1. It can be set up during the power-on or operation of the washing machine.  
2. If you set up the CHILDLOCK function during the laundry operation, no button except  
for Power button can be controlled until you release that function.  
3. The CHILDLOCK lamp will be lighted. [  
Notice:  
]
1. In case the power is on again, the CHILDLOCK function remains unchanged.  
2. In case of releasing that function, follow the way of release mentioned above.  
NOTICE: When the other buttons, except for the Power button, are not controlled after  
you turn on the Power , check "CHILDLOCK LAMP", please.  
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Washing a Load of Laundry  
Memory selection button  
Press Memory button, select frequently used functions, press Start/Pause button to save the  
settings automatically.  
1. Press Power button.  
2. Press Memory button.  
:When you use this function for the first time - Press Memory button, select frequently  
used functions (Wash+Rince+Spin) and then press Start/Pause button to save the  
settings.  
3.Put appropriate amount of detergent and softer depending on the amount of laundry, and  
close the detergent drawer.  
4. Press Start/Pause button.  
Washing, Rinse, and Spin can’t be separately selected.  
How to set up Memory Course  
Select frequently used functions after pressing Memory button:  
Select items of interest such as Temperature, Wash, Rinse, Spin, and so on.  
Your selection can be saved only if you set up all steps as like Wash+Rinse+Spin.  
Turn the Select Course dial to select other courses.  
Turn power off and turn on again to cancel Memory Course.  
Washing clothes using Fuzzy Logic  
Your new washing machine makes washing clothes easy, using Samsung's "Fuzzy Logic"  
automatic control system. When you select a wash program, the machine will set the correct  
temperature, washing time, and washing speed.  
To wash clothes using the Fuzzy Logic programs:  
1. Turn on your sink's water faucet.  
2. Press the Power button.  
3. Open the door.  
4. Load the articles one at a time loosely into the drum, without overfilling.  
5. Close the door.  
6. Add the detergent, softener, and prewash detergent (if necessary) into the appropriate  
compartment.  
Note: Prewash is only available when washing Cotton, Baby cotton, Towel, Coloureds,  
Bedding.  
It is only necessary if your clothing is heavily soiled.  
7. Turn the Fuzzy Control dial to select the appropriate  
program for the type of clothes Cotton, Baby cotton,  
Towel, Coloureds, Quick, Wool, Delicates, Bedding,  
Clean Tub.  
You will see the indicators light up on  
the control panel.  
8. At this time, you can control the wash temperature,  
rinsing times, spin speed, delay time by pressing  
the appropriate option button.  
9. Press the Start/Pause button on the Fuzzy Control  
dial and the wash cycle will begin.  
The process indicator will light up and the  
remaining time for the cycle will appear in the display.  
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Washing a Load of Laundry  
Pause Option  
Until water supply is completed after starting operation,  
it is possible to put in the laundry or take out.  
If push Start/Pause button, the door is unlocked immediately.  
In case of too hot or too much water in washer, the door can not be opened.  
After closed the door, one more push Start/Pause button to make washing process going on  
continuously.  
When the cycle is finished:  
After the total cycle has finished,the power will turn off automatically.  
1. Open the door.  
Note : The door will not open untill the machine stops or the power turns off.  
2. Remove laundry.  
Washing clothes manually  
You can wash clothes manually without using the Fuzzy Logic feature. To do so:  
1. Turn the water supply on.  
2. Press the Power button on the washing machine.  
3. Open the door.  
4. Load the articles one at a time loosely into the drum, without overfilling.  
5. Close the door.  
6. Put the detergent and, if necessary, softener or prewash detergent, in the appropriate  
compartments.  
7. Press the Temperature button to select the temperature  
(cold water, 30˚C, 40˚C, 60˚C, 75˚C, 95˚C)  
8. Press to rinse button to select the required number of rinse cycles.  
Maximum number of rinse cycles is six.  
The washing duration will be prolonged accordingly.  
9. Press the Spin button to select the spin speed.  
10. Press the Delay Start button repeatedly to cycle through the available delayed start  
options (up to 24 hours mximum in one hour increments.). Displayed hours means  
the time of ifinished washing-cycle.  
11. Press the Start/Pause button and the machine will begin the cycle.  
Using Delay Start  
You can set the washing machine to finish your wash automatically at a later time, choosing  
up to 24 hours mximum (in one hour increments). Displayed hours means the time of  
finished washing-cycle.  
To do this:  
1. Manually or automatically set your washing machine for the type of clothes you are  
washing.  
2. Press the Delay Start button repeatedly until the delay time is set.  
3. Press the Start/Pause button. The Delay Start indicator will light, and the clock will  
begin counting down until it reaches your finish time.  
4. To cancel Delay Start, press the  
button, then turn the washing machine on again.  
Power  
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Washing a Load of Laundry  
Using Clean Tub  
Is a course for washing the tub.  
1. Press Power button.  
2. Select the Clean Tub Course by turning the dial of Course Select.  
3. Put an adequate amount of bleaching agent in the detergent tray (II) for Main  
Laundry. (see page 7)  
:You’ better use a powder-type detergent for more efficient washing.  
If you want to wash it lightly : You may wash it just by selecting the 40˚C-Water  
without bleaching agent.  
4. Press Start/Pause button.  
Remark: About one time a month is enough for the tub-washing.  
Washing tips and hints  
Sorting your laundry : Sort your laundry according to the following characteristics:  
Type of fabric care label symbol : Sort laundry into cottons, mixed fibers, synthetics,  
silks, wools and rayon.  
Colour : Divide whites and colours. Wash new, coloured items separately.  
Size: Placing items of different sizes in the same load will improve the washing action.  
Sensitivity: Wash delicate items separately, using the Delicate wash program for pure  
new wool, curtains and silk articles. Check the labels on the items you are washing or  
refer to the fabric care chart in the appendix.  
Emptying pockets : Coins, safety pins and similar items can damage linen, the  
washing machine drum, and the water tank.  
Securing fasteners : Close zippers and fasten buttons or hooks; loose belts or ribbons  
should be tied together.  
Prewashing cotton : Your new washing machine, combined with modern detergents,  
will give perfect washing results, thus saving energy, time, water and detergent. However,  
if your cotton is particularly dirty, use a prewash with a protein-based detergent.  
Determining load capacity: Do not overload the washing machine or your laundry  
may not wash properly. Use the chart below to determine the load capacity for the type of  
laundry you are washing.  
Fabric Type  
Load Capacity  
Cotton /Coloured  
Baby cotton /Towel /Bedding  
Quick  
10.0 kg  
7.0 kg  
5.0 kg  
4.0 kg  
Wools /Delicates  
Detergent tips: The type of detergent you should use is based on the type of fabric  
(cotton, synthetic, delicate items, wool), colour, wash temperature, degree and type of  
soiling. Always use "low suds" laundry soap, which is designed for automatic washing  
machines.  
Follow the detergent manufacturer's recommendations based upon the weight of the  
laundry, the degree of soiling, and the hardness of the water in your area. If you do not  
know how hard your water is, ask your water authority.  
Note:  
Keep detergents and additives in a safe, dry place out of the reach of children.  
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Maintaining the Washing Machine  
Draining the washing machine in an emergency  
1. Unplug the washing machine  
from the power supply.  
2. Open the filter-cover by using  
a screwdriver.  
3. Unscrew the emergency drain cap  
by turning left. Grip the cap on the  
end of the emergency drain tube  
and slowly pull it out about 15 cm.  
4. Allow all the water to flow into a bowl.  
5. Reinsert the drain tube and screw the cap back on.  
6. Replace the filter-cover.  
Repairing a frozen washing machine  
If the temperature drops below freezing and your washing machine is frozen:  
1. Unplug the washing machine.  
2. Pour warm water on the source faucet to loosen the water supply hose.  
3. Remove the water supply hose and soak it in warm water.  
4. Pour warm water into the washing machine drum and let it sit for 10 minutes.  
5. Reconnect the water supply hose to the water faucet and check if the water supply  
and drain operations are normal.  
Cleaning the exterior  
1. Wipe the washing machine surfaces, including the control panel, with a soft cloth  
and non-abrasive household detergents.  
2. Use a soft cloth to dry the surfaces.  
3. Do not pour water on the washing machine.  
SAMSUNG Washing Machine Owners Instructions 13  
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Maintaining the Washing Machine  
Cleaning the detergent drawer and recess  
1. Press the release lever on the inside  
of the detergent drawer and pull it out.  
2. Remove the cap from compartment  
.
3. Wash all of the parts under running water.  
4. Clean the drawer recess with an old toothbrush.  
5. Reinsert the cap (Pushing it firmly into place)  
and replace the liquid detergent divider into the drawer.  
6. Push the drawer back into place.  
7. Run a rinse program without any laundry in the drum.  
Cleaning the debris filter  
Clean the debris filter 5 or 6 times a year, or when you see the following error message on  
the display:  
1. Open the filter-cover,  
See “Draining the washing machine in an emergency" on page 13.  
2. Unscrew emergency drain cap by turning left and drain off all the water.  
See "Draining the washing machine in an emergency" on page 13.  
3. Unscrew the filter cap and take it out.  
4. Wash any dirt or other material from the filter. Make sure the drain pump propeller  
behind the filter is not blocked. Replace the filter cap.  
5. Replace the filter-cover.  
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Maintaining the Washing Machine  
Cleaning the water hose mesh filter  
You should clean the water hose mesh filter at least one time per year, or when you see the  
following error message on the display:  
To do this:  
1. Turn off the water source to the washing machine.  
2. Unscrew the hose from the back of the washing machine.  
3. With a pair of pliers, gently pull out the mesh filter from the end of the hose and rinse  
it under water until clean. Also clean the inside and outside of the threaded  
connector.  
4. Push the filter back into place.  
5. Screw the hose back onto the washing machine.  
6. Turn on the faucet and make sure the connections are watertight.  
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Troubleshooting  
Problems and solutions  
The washing machine will not start  
Make sure the door is firmly closed.  
Make sure the washing machine is plugged in.  
Make sure the water source faucet is turned on.  
Make sure to press the Start/Pause button.  
No water or insufficient water supply  
Make sure the water source faucet is turned on.  
Make sure the water source hose is not frozen.  
Make sure the water intake hose is not bent.  
Make sure the filter on the water intake hose is not clogged.  
Detergent remains in the detergent drawer after the wash  
program is complete  
Make sure the washing machine is running with sufficient water pressure.  
Put the detergents in the inner parts of the detergent drawer(away from the  
outside edges).  
Washing machine vibrates or is too noisy  
Make sure the washing machine is set on a level surface. If the surface is not level,  
adjust the washing machine feet to level the appliance (see page 3).  
Make sure that the shipping bolts are removed (see page 3).  
Make sure the washing machine is not touching any other object.  
Make sure the laundry load is balanced.  
The washing machine does not drain and/or spin  
Make sure the drain hose is not squashed or bent.  
Make sure the water hose mesh filter is not clogged  
(see page 14).  
The Door does not open  
1. Disconnect the power plug from the power supply.  
2. Remove the water from the washing machine.  
3. Open the filter cover using a coin.(see page 13)  
4. Locate the orange plastic tab and pull forward to open the door.  
Understanding error messages  
Error displayed  
Solution  
Close the door.  
Make sure the source water faucet is turned on.  
Check the water pressure.  
Clean the debris filter.  
Make sure the drainage hose is installed correctly.  
Laundry load is unbalanced; loosen any tangled laundry.  
If only one item of clothing needs washing, such as a bathrobe  
or jeans, the final spin result might be unsatisfactory and an  
"UE" error message will be shown in the display window.  
This is when the internal temperature does not go down  
below a certain degree in washing or hydrating.  
Press the Start/Pause button to try again.  
Call after-sales service.  
Before contacting After-Sales service:  
1. Try to remedy the problem (See "Troubleshooting" on this page).  
2. Restart the programme to see if the fault is repeated.  
3. If the malfunction persists, call after-sales service and describe the problem.  
16 SAMSUNG Washing Machine Owners Instructions  
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Programme Chart  
(✽  
user option)  
DETERGENT  
AND ADDITIVES  
Temper-  
ature  
(MAX)  
˚C  
Electri-  
Water  
Max  
load  
(kg)  
Spin Speed Delay  
(MAX)rpm start  
PRO-  
GRAM  
city  
( l )  
Pre-  
wash  
Sof-  
tener  
(kWh)  
wash  
Cotton  
10  
7
-
yes  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
60  
95  
75  
60  
40  
40  
40  
40  
40  
1200  
1200  
1200  
1200  
1200  
600  
600  
800  
-
-
125  
99  
87  
117  
60  
78  
62  
-
1.61  
2.49  
2.15  
1.58  
0.57  
0.54  
0.54  
-
Baby Cotton  
Towel  
7
Coloureds  
Quick  
10  
5
Wool  
4
-
4
-
Delicates  
Bedding  
Clean Tub  
7
-
-
-
-
-
PROGRAM  
Type of WASH  
Cotton  
Average or lightly soiled cottons, bed linen, table linen, underwear, towels,  
shirts, etc.  
Baby Cotton  
This course is appropriate to wash underwear we change everyday, strong dirt  
removal and sterilization is performed simultaneously.  
Towel  
Pile weave cotton towels, bath towel, bath gown.  
Coloureds  
Average or lightly soiled cottons, bed linen, table linen, underwear, towels,  
shirts, etc.  
Quick  
Lightly soiled cottons or linen blouses, shirts, dark coloured terry cloth,  
coloured linen articles, jeans, etc.  
Wool  
Only machine washable woolens with pure new wool label.  
Delicate curtains, dresses, skirts, shirts and blouses.  
Delicates  
Bedding  
Clean Tub  
Cotton bedding, bed linen, bed sheet, duvet cover, pillow cover etc.  
Use this function to maintain wash tub clean and sanitary.  
1. Programme with prewash lasts approx. 15 minutes longer.  
2. The programme duration data has been measured under the conditions specified in  
Standard IEC 69456.  
3. Consumption in individual homes may differ from the values given in the table  
due to variations in the pressure and temperature of the water supply, the load and  
the type of laundry.  
SAMSUNG Washing Machine Owners Instructions 17  
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Appendix  
Fabric care chart  
Resistant material  
Can be ironed at 100 ˚C max  
Do not iron  
Delicate fabric  
Item may be washed at 95 ˚C  
Item may be washed at 60 ˚C  
Can be dry cleaned using any solvent  
Dry clean with perchloride, lighter fuel,  
pure alcohol or R113 only  
Item may be washed at 40 ˚C  
Dry clean with aviation fuel,  
pure alcohol or R113 only  
Item may be washed at 30 ˚C  
Do not dry clean  
Dry flat  
Item may be hand washed  
Dry clean only  
Can be hung to dry  
Can be bleached in cold water  
Do not bleach  
Dry on clothes hanger  
Tumble dry, normal heat  
Can be ironed at 200 ˚C max  
Tumble dry, reduced heat  
Do not tumble dry  
Can be ironed at 150 ˚C max  
Electrical warnings  
To reduce the risk of fire, electrical shock, and other injuries, keep these safety precautions in  
mind:  
Operate the appliance only from the type of power source indicated on the marking  
label. If you are not sure of the type of power supplied to your home, consult your  
appliance dealer or local power company.  
Use only a grounded or polarized outlet. For your safety, this appliance is equipped  
with a polarized alternating current line plug having one blade wider than the other.  
This plug will fit into the power outlet only one way. If you are unable to insert the  
plug fully into the outlet, try reversing the plug. If the plug still doesn't fit, contact  
your electrician to replace your outlet.  
Protect the power cord. Power supply cords should be routed so that they are  
unlikely to be walked on or pinched by items placed on or against them. Pay  
particular attention to cords at plugs, convenience receptacles, and the point where  
they exit from the unit.  
Do not overload the wall outlet or extension cords. Overloading can result in fire or  
electric shock.  
18 SAMSUNG Washing Machine Owners Instructions  
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Appendix  
Protecting the environment  
This appliance is manufactured from recyclable materials. If you decide to dispose of  
this appliance, please observe local waste disposal regulations. Cut off the power  
cord so that the appliance cannot be connected to a power source. Remove the door  
so that animals and small children cannot get trapped inside the appliance.  
Do not exceed the detergent quantities recommended in the detergent manu-  
facturers' instructions.  
Use stain removal products and bleaches before the wash cycle only when strictly  
necessary.  
Save water and electricity by only washing full loads (the exact amount depends  
upon the program used).  
Declaration of conformity  
This appliance complies with European safety standards, EC directive 93/68 and EN  
Standard 60335.  
Specification  
TYPE  
FRONT LOADING WASHER  
DIMENSION  
W650mm X D774mm X H939mm  
WATER PRESSURE  
WEIGHT  
50 ~ 780 kPa  
85.5kg  
WASH and SPIN CAPACITY  
10.0kg (DRY LAUNDRY)  
WASHING  
220V  
230V  
170W  
170W  
POWER  
CONSUMPTION  
WASHING AND HEATING  
220V  
1900W  
2050W  
2200W  
230V  
240V  
WATER VOLUME  
125 l  
SPIN REVOLUTION  
MODEL  
rpm  
H1245A/H1290A  
1200rpm  
SAMSUNG Washing Machine Owners Instructions 19  
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Contact SAMSUNG WORLD WIDE  
If you have any questions or comments relating to Samsung  
products, please contact the SAMSUNG customer care center.  
SINGAPORE  
Samsung Asia Pte.Ltd.  
1800-SAMSUNG(7267864)  
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