Samsung Telephone DCS 408 User Guide

SAMSUNG  
DCS-408  
DCS-408i  
System  
Administration  
Guide  
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EU Declaration of Conformity (RTTE)  
Samsung Electronics Co., Ltd.  
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030  
(factory name, address)  
declare under our sole responsibility that the product  
Digital Keyphone System "DCS 408"  
to which this declaration relates is in conformity with  
RTTE Directive 1999/5/EC ( Annex II )  
Low Voltage Directive 73/23/EEC  
EMC Directive 89/336/EEC:92/31/EEC  
By application of the following standards  
EN55022 : 1998 Inc A1: 2000*  
.........................................................................................  
EN61000-3-2:1995 Inc. A1/A2:1998  
.........................................................................................  
.E..N.6.1..0.0.0.-.3.-.3.:.1.9.9.5..,.E..N.6..1.0.0.0..-4.-.2.:.1.9..9.5..I.n.c....A.1.:.1.9.9..8.,..E.N..6.1.0.0.0..-4..-3..:1.9..9.6..I.n.c....A.1.:.1.9..9.8..  
.E..N.6.1..0.0.0.-.4.-.4.:.1.9.9.5..,.E..N.6..1.0.0.0..-4.-.5.:.1.9..9.5.,..E.N..6.1.0.0..0.-.4.-6..:1..9.9.6.,..E.N..6.1.0..0.0.-.4.-.8.:.1.9.9.3..........  
.E..N.6.1..0.0.0.-.4.-.1.1.:.1.9.9..4.,..A.S../N..Z.S..3.5.4.8.:.1.9.9..5.................................................  
.E..N.6.0..9.5.0..;..1.9..9.2.+.A..1.+.A..2.+.A..3.+.A..4.+.A..1.1...................................................  
.........................................................................................  
(Manufacturer)  
Samsung Electronics Co., Ltd  
259, Gongdan-Dong, Gumi-City  
Kyungbuk, Korea, 730-030  
Tae-eok Jang / General Manager  
.................................................................................  
2000-12-08  
TE Jang  
.................................................  
(place and date of issue)  
(name and signature of authorized person)  
(Representative in the EU)  
Samsung Electronics Euro QA Lab.  
Blackbushe Business Park  
Saxony Way, Yateley, Hampshire  
GU46 6GG, UK  
In-Seop Lee / Manager  
...............................................................................  
(name and signature of authorized person)  
2000-12-08  
IS Lee  
.................................................  
(place and date of issue)  
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EU Declaration of Conformity (RTTE)  
Samsung Electronics Co., Ltd.  
259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030  
(factory name, address)  
declare under our sole responsibility that the product  
Digital Keyphone System "DCS 408i"  
to which this declaration relates is in conformity with  
RTTE Directive 1999/5/EC ( Annex II )  
Low Voltage Directive 73/23/EEC  
EMC Directive 89/336/EEC:92/31/EEC  
By application of the following standards  
EN55022 : 1998 Inc A1: 2000*  
.........................................................................................  
EN61000-3-2:1995 Inc. A1/A2:1998  
.........................................................................................  
.E..N.6.1..0.0.0.-.3.-.3.:.1.9.9.5..,.E..N.6..1.0.0.0..-4.-.2.:.1.9..9.5..I.n.c....A.1.:.1.9.9..8.,..E.N..6.1.0.0.0..-4..-3..:1.9..9.6..I.n.c....A.1.:.1.9..9.8..  
.E..N.6.1..0.0.0.-.4.-.4.:.1.9.9.5..,.E..N.6..1.0.0.0..-4.-.5.:.1.9..9.5.,..E.N..6.1.0.0..0.-.4.-6..:1..9.9.6.,..E.N..6.1.0..0.0.-.4.-.8.:.1.9.9.3.,.........  
.E..N.6.1..0.0.0.-.4.-.1.1.:.1.9.9..4.,..A.S../N..Z.S..3.5.4.8.:.1.9.9..5.................................................  
.E..N.6.0..9.5.0..;..1.9..9.2.+.A..1.+.A..2.+.A..3.+.A..4.+.A..1.1...................................................  
.........................................................................................  
(Manufacturer)  
Samsung Electronics co.,ltd  
259,Gongdan-Dong,Gumi-City  
KyungBuk, Korea 730-030  
Tae-eok Jang / General Manager  
.................................................................................  
2001-06-07  
TE Jang  
.................................................  
(place and date of issue)  
(name and signature of authorized person)  
(Representative in the EU)  
Samsung Electronics Euro QA Lab.  
Blackbushe Business Park  
Saxony Way, Yateley, Hampshire  
GU46 6GG, UK  
In-Seop Lee / Manager  
...............................................................................  
(name and signature of authorized person)  
2001-06-11  
IS Lee  
.................................................  
(place and date of issue)  
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Intended Use  
This telephone system is intended to provide the user with voice communication between the  
system extensions and connection to the public switched telephone network by digital or ana-  
logue links.  
The telephone system may be provided with the ability to communicate with local computer net-  
works to provide CTI functions and features. In this case, it is capable of passing information to  
the computer network via a specified link.  
The system is powered by mains voltage and can optionally be powered by batteries. Details of  
all connections and power arrangements are provided in the instructions for use. It should not be  
used in any other way.  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
CONTENTS  
About This Guide.................................................................... 1  
Special Features..................................................................... 2  
Night Service Operation ..........................................................................2  
Automatic Night Service....................................................................................... 2  
Manual Night Service........................................................................................... 2  
Calling The System Operator..................................................................2  
Operator Recalls .....................................................................................2  
Executive Barge-In..................................................................................3  
Walking Class Of Service (WCOS) .........................................................3  
In/Out Of Group.......................................................................................4  
Operator Group.................................................................................................... 4  
Direct Inward System Access (DISA)......................................................4  
DISA Security..........................................................................................5  
Account Codes........................................................................................5  
Authorisation Codes................................................................................6  
Using the Tieline......................................................................................6  
(Calling Line Identification Presentation)  
CLIP  
Special Features..................................................................... 7  
Investigate (ISPY) ...................................................................................7  
Abandoned Calls List (50).......................................................................7  
Number to Name Translation .................................................................8  
i
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
System Administrator Programming .................................... 9  
Open Customer-Level Programming.......................................................9  
Set Automatic Night Service..................................................................10  
Set System Date and Time ...................................................................11  
Reset Station Passcodes to Default......................................................12  
Program Station Names........................................................................13  
Program Trunk Names..........................................................................15  
Program Station Group Names.............................................................16  
Program Speed Dialling Numbers and Names......................................17  
Program System Speed Dial Numbers................................................................. 17  
Program System Speed Dial Names.................................................................... 19  
Program Personal Speed Dial Numbers For Stations.......................................... 20  
Program Personal Speed Dial Names For Stations ............................................. 21  
Assign Speed Dialling Blocks ............................................................................... 22  
Create Programmed Station Messages ................................................23  
Set Alarm / Appointment Reminder With Message...............................24  
Program Station Key Extenders............................................................25  
Program Account Codes .......................................................................27  
Program Authorisation Codes ...............................................................28  
Program Forced Account and Authorisation Codes ..............................29  
Set Individual Forward No Answer Timers ............................................30  
Add Names to the Translation Table.....................................................31  
Table of System Access Codes........................................... 32  
ii  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
About This Guide  
This guide describes the most commonly-used special features available with the  
Samsung DCS 408 and 408i keyphone systems which the system administrator can  
use to ensure the system is working correctly, effectively and to best suit your working  
environment. You have access to all these features through a Samsung digital display  
(LCD) keyset operating under special passcode control for security.  
Station users can be trained to use only the features that they require, to help control  
costs and telephone abuse. Comprehensive information for station users will be found  
in the relevant user guide for their telephone (see Related Manuals, below).  
Several of the features listed in this guide are specific to the system operator (some-  
times called the attendant position). You can have more than one operator or set up  
your system to be used without an operator.  
Using your customer-level passcode, you can access specific programs (MMCs)—  
designated by your system installer—to set, view or modify certain functions to better  
manage your keyphone system. Instructions are detailed and easy to follow. However,  
if assistance is needed, don’t hesitate to contact your Samsung dealer or system in-  
staller for advice.  
How This Guide is Organised  
The guide is organised in three sections.  
Special Features—  
Discusses the most frequently used administration features  
such as setting account and authorisation codes, monitoring conversations taking  
place at other stations, and so on.  
CLIP Special Features (408i systems only)—Describes how to make the best use  
of caller identification options, especially for monitoring calls to and from other sta-  
tions  
System Administrator Programming—  
Shows you how to program selected spe-  
cial features using MMC programming.  
Related Manuals  
You should also refer to the following documentation which provides more detailed in-  
formation on 408/408i system and keyset programming and features.  
Samsung DCS Combined Programming Manual  
This comprehensively covers all programming (MMC) procedures for all DCS  
keyphone systems, including the DCS 408 and 408i. Refer to this for details of  
MMCs not covered in the “System Administrator Programming” section of this  
guide.  
Samsung DCS Keyset User Guide  
This describes the use of Samsung digital display keysets. If your system in-  
cludes other types of telephones (single line telephones, for example), refer to  
the User Guides or Quick Reference Guides supplied specifically for those tele-  
phones.  
1
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Special Features  
Night Service Operation  
(Automatic or Manual)  
Your system is designed to operate in two modes: Day and Night Service. Night Ser-  
vice permits incoming calls to be handled in a different way to that during normal Day  
Service and may be set manually or automatically. While in Night Service, stations will  
be limited to their individual night class of service dialling restrictions. You can put the  
system in or out of Night Service at any time. For automatic Night Service there is an  
‘on’ and ‘off’ time for each day. If no automatic timer is set, Night Service must be  
turned on and off manually.  
Automatic Night Service  
Automatic Night Service is turned on or off according to programmed on and off times.  
These programmed times use the system clock as a reference, so the system clock  
must be set correctly. If you have a NIGHT key programmed on a keyset, pressing  
this key will override the automatic mode until the next programmed time (see Manual  
Night Service, below).  
The programming procedures for setting Automatic Night Service, and system date  
and time, are described in the “System Administrator Programming” section of this  
guide.  
Manual Night Service  
You must have a NIGHT key programmed on one or more keysets. (MMC 722 can be  
used for this, if not already done by the system installer.) Press the NIGHT key to enter  
Night Service. Enter the Night Service passcode and press 1 to enter Night Service or  
0 to leave Night Service (or use the soft keys to select the required option from the  
display). The NIGHT keys on all keysets will light red to indicate that Night Service has  
been set.  
Note: The passcode is set by default to ‘0000’ but may be changed using the Day/Night option  
in MMC 202 (Change Feature Passcodes).  
Calling the System Operator  
Any station that dials 0 will ring its assigned operator. Calls to the system operator are  
easily identified because the CALL key will have a rapidly flashing red light. Station  
users will never receive a busy signal when they dial 0 or the operator group number.  
The calls will continue ringing in a queue until answered.  
Operator Recalls  
Transferred calls that go unanswered will recall to the station that originated the trans-  
fer. Should the station that originated the transfer not answer the recall, the call will be  
sent to the system operator as a transfer recall.  
A call left on hold will recall the station that put it on hold. If the hold recall is unan-  
swered at the station that originated the hold, the call will be sent to the system opera-  
tor.  
2
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Both types of recalls will ring and have a slow flashing amber light on the LINE key or  
CALL key.  
Executive Barge-In  
If you want to break into another station’s conversation, either to monitor the call or join  
the conversation, your keyset must be programmed to allow you to barge in, and the  
other station(s) must not be secured against barge in. These options must be pro-  
grammed for you by the system installer; you do not have customer-level access to the  
relevant program. You can then select one of the following barge-in options for your  
keyset (see MMC 206):  
No barge-in allowed  
Barge-in with tone  
Barge-in without tone  
Barging in on an unsecure station can be done with or without an intrusion tone or dis-  
play. If ‘with tone’ is selected, a warning tone and display will be sent to the station. If  
‘without tone’ is selected, the station that barges-in can monitor the conversation and  
no warning tone or display will be sent to the station being monitored. The handset  
transmitter and keyset microphone of the barging-in station are disabled. You can,  
however, join the conversation by pressing the MUTE key on the keyset to enable the  
handset and microphone.  
To barge in:  
1. Dial the desired extension number and listen for the busy signal.  
2. Press the BARGE key. (If joining the conversation, also press the MUTE key  
and begin speaking after the tone).  
3. Hang up when you are finished.  
Note: If your system supports CLIP information (408i only) you can investigate to see what num-  
ber is calling a station, or is being called, before you barge in. See Investigate (ISPY) in the  
CLIP Special Features” section of this guide.  
Walking Class Of Service (WCOS)  
While away from your desk, you may want to make a call or use features allowed by  
your own station but from a station with a more restricted class of service. You can  
temporarily change a restricted station's class of service to the same class as your own  
station using the following procedure.  
1. Lift the handset or press the SPEAKER key.  
2. Dial 59 and then your normal extension number.  
3. Dial your station passcode1 and receive internal dial tone.  
4. Dial an access code and then the telephone number—OR—use the desired  
feature as usual.  
5. Hang up when finished. The station will be returned to its restricted status  
1 Note: You must change your keyset passcode from the default value (1234) in order to use the  
WCOS feature. See your Samsung DCS Keyset User Guide for how to do this.  
3
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
In/Out of Group  
Any station assigned to a station group can remove itself from that group and then re-  
enter the group at a later time. When out of the group, a station can receive calls sent  
directly to its extension number but not calls sent to the group. There are four groups  
available and the access codes are 50–53.  
If the station has an IN/OUT (or IG) key assigned to it:  
1. Press the IN/OUT key. It will light red when the station is in the group.  
2. Press the IN/OUT key again. The light is off when the station is out of the  
group.  
If the station does not have an IN/OUT (or IG) key:  
1. Lift the handset and dial 53.  
2. Dial the group number.  
3. Dial 0 to leave the group—OR—dial 1 to enter the group.  
4. Receive confirmation tone and hang up.  
Note: A station can be in more than one group. If so, you could program an IG key with an ex-  
tender for each group. See Program Station Key Assignments in the “System Administrator  
Programming” section.  
Operator Group  
To create a backup or relief operator (‘attendant position’), assign the main operator  
and one or more backup individuals to the operator group. All but the main operator  
should be out of the group. When it is necessary to use a backup operator, put the de-  
sired backup station in the group and remove the main operator. When incoming call  
traffic is heavy, you can have another station put itself in the operator group along with  
the main operator to handle the extra call load.  
Note: Refer to MMCs 600 and 601 for assigning station and operator groups.  
Direct Inward System Access (DISA)  
From outside the office, selected individuals can call into the system on special DISA  
line(s). A security code must be entered to gain access. Once these individuals are in  
the system, they can:  
make outside calls using the office lines;  
call stations within the system;  
access paging resources;  
set/reset external forwarding.  
DISA service must be programmed on your system and users must change their sta-  
tion passcodes from the default value (‘1234’). To use DISA:  
1. Call in on a DISA line from any phone with tone dialling.  
2. When you hear the DISA dial tone, dial your security code (the extension num-  
ber plus your station passcode).  
3. If you are allowed access, you will receive system dial tone.  
4. Dial a line access code, receive outside dial tone and then dial a telephone  
number  
4
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
OR  
Dial any extension number to call a station in the system. (To make another in-  
ternal call when the current call is completed, press , receive dial tone and dial  
another extension number.)  
5. Press # and hang up when finished.  
Note:  
Outgoing DISA calls are controlled by the dialling class of the station identified by the secu-  
rity code. The DISA line must have disconnect supervision from the central office. Insist that  
this condition be verified by your system installer.  
See your Samsung DCS Keyset User Guide for how to change keyset passcodes.  
DISA Security  
A common practice among hackers is to repeatedly dial a known DISA access number  
(usually with a computer) and try a different passcode each time. The hacker hopes to  
eventually chance upon the correct passcode and thus gain access to your system.  
The system’s security feature will count the number of sequential incorrect passcode  
attempts, and if a certain number is reached, DISA will be disabled and the system will  
alert designated stations. The number of attempts allowed and the time for which DISA  
calls are disabled are both programmable. In addition, the DCS system will print a Sta-  
tion Message Detail Recording (SMDR) report each time an incorrect passcode is en-  
tered (provided, of course, you have an SMDR printer installed on your system).  
To clear the DISA alarm:  
1. Lift the handset and dial the access code 58.  
2. Enter the DISA alarm passcode (‘5678’ by default—refer to MMC 202).  
3. Replace the handset.  
WARNING  
As it is impossible to prevent unauthorised access to your telephone system by hack-  
ers, we suggest that you do not turn the DISA feature on unless you intend to use it. If  
you do use this feature, it is good practice to frequently change access passcodes and  
periodically review your telephone records for unauthorised use.  
Account Codes  
Account codes are used to charge an outside call from a station to a specific account.  
These account codes can be either forced or optional. If forced, they are always veri-  
fied from a system list of up to 100 entries and a message is displayed at a station that  
the code must be entered before a call can be made. You must have an ACCT key  
programmed on each keyset which requires this option.  
Using Account Codes  
1. Lift the handset and press the ACCT key or dial 47.  
2. Enter the account code.  
3. Press the ACCT key again, then press TRSF. If a correct code is entered, you will  
hear dial tone and you can make an outside call in the usual manner. If an incorrect  
code is entered, the station returns error tone.  
5
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
For information on setting up forced account codes, see the “System Administrator  
Programming” section of this guide.  
Authorisation Codes  
Authorisation codes are used to validate a station user and give permission to make an  
outside call. These 4-digit authorisation codes can be either forced or optional. If used,  
they are always verified from a system list of 10 entries. If forced, a message is dis-  
played at a station that the code must be entered before a call can be made.  
Each authorisation code has an associated class of service. When the code is entered,  
the class of service is changed to the dialling class of the authorisation code.  
Using Authorisation Codes  
After going off-hook, you must dial followed by a 4-digit authorisation code. If you  
enter a correct code, you will hear a confirmation tone and then receive dial tone and  
you can make an outside call in the usual manner. The station then follows the class of  
service for that authorisation code. If you enter an incorrect code, the station returns  
error tone. This code will print on SMDR reports if programmed to do so in MMC 725.  
For information on setting up authorisation codes, see the “System Administrator Pro-  
gramming” section of this guide.  
Using the Tieline  
Outgoing Calls  
Your office can be connected to another system with a tieline. Use this line to make  
calls to stations in the other system. If programming allows, you can access lines in the  
other system to make outside calls. Tieline calls can be put on hold, transferred and  
conferenced in the same manner as other outside calls.  
1. Lift the handset or press the SPEAKER key.  
2. Dial the tieline access code or press the tieline key (if programmed).  
3. When you receive dial tone from the other system, you can dial extension  
numbers or access outside lines. You must, of course, know the extension  
numbers and the line access codes for the other system.  
4. Finish the call by replacing the handset or pressing the ANS/RLS key.  
Note: Outgoing calls are controlled by the station's class of service.  
Incoming Calls  
Station users in the other system can access the tieline and make calls to stations in  
your system.  
Answer tieline calls ringing at your station as you would any other outside call. They  
can be put on hold, transferred and conferenced in the same manner as other outside  
calls.  
In and Out on Tieline  
Users accessing the tieline from the other system can get a line in your system and  
make outgoing calls. These calls can be controlled by assigning a class of service to  
the tieline. Your system installer must do this for you.  
6
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
CLIP Special Features  
Calling Line Identification Presentation (CLIP) features apply to 408i systems  
only. CLIP is a means of identifying incoming calls by displaying the calling  
number (or name) on the keyset LCD before the call is answered. It also allows  
you to identify yourself to a called number in the same way, if the called number  
supports CLIP information.  
Investigate (ISPY)  
CLIP investigate allows selected stations with a special class of service to investigate  
any call in progress at another station. If CLIP information is available for an incoming  
call, you can see to whom this station user is speaking. For outgoing calls, you can see  
the number that was dialled. You can barge-in on the conversation (if allowed to—see  
Executive Barge-In in the “Special Features” section), disconnect the call or hang up  
your phone to end the investigation.  
To use this feature:  
you need an ISPY key programmed on your keyset.  
you must change your station passcode from the default ‘1234’.  
1. At your keyset, press the ISPY key.  
2. Enter your station passcode.  
3. Enter the station number (extension) to be investigated.  
4. You can now press the BARGE key (or BARGE soft key) to barge-in on the  
conversation (if allowed)  
OR  
You can press the NND key (or NND soft key) to view more information about  
the call (for incoming calls only)  
OR  
You can press the DROP key (or DROP soft key) to disconnect the call.  
Note:  
If the call is an outgoing call, ‘NND’ will not appear in the keyset display.  
Refer to your Samsung DCS Keyset User Guide for details of changing your keyset pass-  
code.  
Abandoned Calls List  
The system has a system-wide abandoned calls list that stores CLIP information for  
the last 50 calls, accompanied by valid CLIP information, that rang but were not an-  
swered. The abandoned calls list is accessed using the system administrator’s pass-  
code. When reviewing this list, you are provided with soft key options to CLEAR the  
entry or DIAL the number. You can use the NND key (or NND soft key) to toggle be-  
tween the CLIP name, CLIP number and the date and time the call came in. To view  
the list of abandoned incoming calls for which CLIP information has been received:  
1. Dial 64 and dial the system administrator’s passcode.  
2. Scroll through the entries using the VOLUME UP (+) and DOWN (–) keys.  
7
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Number to Name Translation  
The system provides a number to name translation table for associating names with  
incoming call numbers. You then have the choice of displaying the name associated  
with the number on your keyset display, rather than the CLIP number. When the CLIP  
number is received, the table is searched. If a match is found, the system displays the  
corresponding name from the table.  
See Adding Names to the Translation Table in the “System Administrator Program-  
ming” section of this guide.  
Note: MMC 119 is used to select the CLIP display for a keyset.  
8
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
System Administrator Programming  
Open Customer-Level Programming  
[MMC 200]  
Before any customer programs can be accessed, you must first open programming  
using the Customer-level passcode you have been assigned. This, and all subsequent  
programming, must be done using a display keyset.  
Note: Should it become necessary to change this passcode, see MMC 201.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SPEAKER - Used to store data and advance to next program.  
ACTION  
DISPLAY  
1. Press TRSF and dial 200.  
ENABLE CUS. PROG.  
_
PASSCODE:  
2. Dial the 4-digit passcode.  
ENABLE CUS. PROG.  
DISABLE  
(The passcode is not displayed)  
3. Dial 1 to select ‘ENABLE’  
ENABLE CUS. PROG.  
ENABLE  
OR  
Press VOLUME UP or DOWN key to select  
4. Press the SPEAKER key.  
201: CUS. PASSCODE  
SELECT PROG ID  
5. Dial the 3-digit program (MMC) code you want to access  
(e.g. 201)  
OR  
Scroll through MMC codes using the VOLUME UP or  
DOWN key and press the SPEAKER key to select.  
Follow the instructions for your chosen program. Selected programs are described in  
this section. For other programs, refer to the Samsung DCS Combined Programming  
Manual.  
Note: You must begin programming within 30 seconds of opening a program. Once you are in  
programming mode, any delay of more than 30 seconds between keystrokes will cause the sys-  
tem to automatically close programming. (The system timer can, however, be changed to allow  
more or less time before programming mode is closed. Ask your dealer or the system installer  
for advice.)  
9
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DCS-408 & 408i  
System Administration Guide  
November 2001  
Set Automatic Night Service  
[MMC 507]  
Enters the system into Night Service mode automatically by utilising time and day ta-  
bles. A NIGHT key is not needed as the system will switch automatically. (However, it  
is useful to have a dedicated NIGHT key so the status can be manually changed if  
necessary.) The start time is the time the system switches from Day to Night Service;  
the end time is when it switches back from Night to Day Service (e.g., start 1730  
Wednesday, end 0800 Thursday). The numbers to dial to select days are:  
0
1
2
3
SUN  
MON  
TUE  
WED  
4
5
6
THU  
FRI  
SAT  
All times are entered in 24-hour clock format (e.g. 1730 is 5.30pm).  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
ACTION  
DISPLAY  
1. Open customer programming and select 507  
NIGHT TIME (SUN)  
ST: END:  
2. Dial day number (0–6, e.g. 3=Wed)  
NIGHT TIME (WED)  
ST: END:  
OR  
Press UP or DOWN key to select day and press right soft  
key to advance cursor  
3. Enter the Start time for night (e.g. 1730)  
NIGHT TIME (WED)  
ST:1730 END:_  
If time entered is valid, cursor moves to End time  
4. Enter the End time (e.g. 0800)  
NIGHT TIME (WED)  
ST:1730 END:0800  
If time entered is valid, system returns to step 2  
5. Press TRSF to store and exit  
programming  
OR  
Press SPEAKER to store and advance to next MMC  
10  
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DCS-408 & 408i  
System Administration Guide  
November 2001  
Set System Date and Time  
[MMC 505]  
Should it ever become necessary to correct the system date and time displayed on  
keysets, do so as soon as you notice that they are incorrect. Automatic Night Service  
will not work correctly and Station Message Detail Recording (SMDR) reports will be of  
no value if the date and time are not correct.  
The display format is as follows:  
W (Day of the week, 0-6): e.g., enter 0 for Sunday, 1 for Monday, …, 6 for Saturday.  
MM (Month, 01-12): e.g., enter 01 for January and 12 for December.  
DD (Day of the month): enter a number in the range 01–31.  
YY (Year): enter the last two digits of the year (e.g. 01 for 2001).  
HH (Hours): use the 24-hour clock and enter a number in the range 00–24.  
MM (Minutes): enter a number in the range 00–59.  
Failure to enter the time using the 24-hour clock will cause the date to change at 12:00  
pm.  
Program Keys  
KEYPAD - Used to enter selections.  
SPEAKER - Used to store data and advance to next program.  
ACTION  
DISPLAY  
1. Open customer programming and select 505  
OLD : 6 0 1 0 1 8 4 : 0 0 4 7  
NEW : WMMDDYY : HHMM  
Display shows currently set (“old”) time and date  
2. Enter the new time and date using the above format  
(e.g. 3110701, 2.45pm)  
OLD : 6 0 1 0 1 8 4 : 0047  
NEW : 3 1 1 0 7 0 1 : 1 4 4 5  
3. Verify the time and date and reenter them if necessary  
OLD : 3 1 1 0 7 0 1 : 1 4 4 5  
NEW : WMMDDYY : HHMM  
4. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
If you have entered invalid data, you will receive an [INVALID ENTRY] message for three sec-  
onds. Reenter the correct date and time. If the information you entered is incorrect, repeat the  
procedure.  
11  
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DCS-408 & 408i  
System Administration Guide  
November 2001  
Reset Station Passcodes to Default  
[MMC 101]  
Individual keyset users can set or change their individual passcodes. These passcodes  
are used to lock and unlock keysets, override toll restriction (call barring) and access  
the DISA feature. At times, it may be necessary for the system administrator to reset a  
station’s passcode to the default value “1234.” This program cannot be used to display  
passcodes, only to reset them.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to reset passcode.  
ACTION  
DISPLAY  
[21] PASSCODE  
1. Open customer programming and select 101  
PASSCODE: ✱✱✱✱  
2. Dial the station number (e.g., 22)  
OR  
[21] PASSCODE  
PASSCODE: ✱✱✱✱  
Press the UP and DOWN keys to scroll through the  
keyset numbers and press the right soft key to move  
the cursor right  
3. Press HOLD to reset passcode  
[22] PASSCODE  
PASSCODE: 1234  
4. Press the right soft key to return to step 2  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
12  
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DCS-408 & 408i  
System Administration Guide  
November 2001  
Program Station Names  
[MMC 104]  
You can assign a name or identification to each internal extension, up to 11 characters  
long. The procedure for entering names is described below.  
You can toggle characters between upper and lower case using the ‘A’ key. The ‘A’  
key is programmable key #19 on a 24B keyset, or key #7 on a 12B keyset, or key #1  
on a 6B keyset. (Refer to your Samsung DCS Keyset User Guide for more informa-  
tion.) By default, characters are displayed in upper case. If you press the ‘A’ key, the  
next character you select will display in lower case. Press ‘A’ again to return to upper  
case, and so on. It is, therefore, possible to have a combination of upper and lower  
case characters within a name.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
‘A’ - Used to toggle upper and lower case.  
ACTION  
DISPLAY  
[21] STN NAME  
1. Open customer programming and select 104  
2. Dial station number (e.g., 22)  
OR  
[22] STN NAME  
_
Press UP or DOWN to select the station and press the right  
soft key to move the cursor  
3. Enter the station name using the procedure described below  
(e.g. Sam Smith) and press the right soft key to return to step 2  
[22] STN NAME  
Sam Smith  
If you make a mistake, either press HOLD to clear the entire  
entry or use the DOWN key to move the cursor back  
4. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
13  
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DCS-408 & 408i  
System Administration Guide  
November 2001  
Procedure for Entering Names  
Names are written using the number keys. Each press of a key selects a character, as  
shown on the selected key. Pressing a different key moves the cursor to the right. For  
example, you want to enter the name “SAM SMITH." The first letter “S” is selected by  
pressing the dial key number 7 four times (i.e. the first key press selects “P”, the sec-  
ond selects “Q”, and so on). Now press the number 2. This moves the cursor and se-  
lects the letter “A.” Continue selecting characters from the keypad to complete your  
message.  
Tip: When the character you want next appears on the same key as the character you have just  
entered (e.g. you typed “P” and now want to type “R”), press the UP key to move the cursor to  
the right, then select the next character.  
The # key is used to select the following special characters (in sequence of key presses):  
#
)
space  
_
&
+
!
:
?
|
.
,
%
$
`
-
<
>
/
=
[
]
@
^
(
{
}
;
"
14  
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DCS-408 & 408i  
System Administration Guide  
November 2001  
Program Trunk Names  
[MMC 404]  
You can assign a name or identification to each C.O. line, up to 11 characters long.  
The procedure for entering names is the same as described in Program Station  
Names.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
‘A’ - Used to toggle upper and lower case.  
ACTION  
DISPLAY  
1. Open customer programming and select 404  
[71] TRUNK NAME  
2. Dial trunk (e.g., 72)  
OR  
[72] TRUNK NAME  
_
Press UP or DOWN to select trunk and press the right  
soft key to move the cursor  
3. Enter the trunk name (e.g. SAMSUNG) and press the right  
soft key to return to step 2  
[72] TRUNK NAME  
SAMSUNG  
If you make a mistake, either press HOLD to clear the entire  
entry or use the DOWN key to move the cursor back  
4. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
15  
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System Administration Guide  
November 2001  
Program Station Group Names  
[MMC 602]  
You can assign a name or identification to each station group (50-53), up to 11 charac-  
ters long. The procedure for entering names is the same as described in Program Sta-  
tion Names, above.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
‘A’ - Used to toggle upper and lower case.  
ACTION  
DISPLAY  
[50] SGR NAME  
1. Open customer programming and select 602  
2. Dial the group number (e.g., 53)  
OR  
[53] SGR NAME  
_
Press UP or DOWN to make a selection and press  
the left or right soft key to move the cursor  
3. Enter the group name (e.g. SAMSUNG)  
[53] SGR NAME  
SAMSUNG  
If you make a mistake, either press HOLD to clear the  
entire entry or use the DOWN key to move the cursor back  
4. Press the left or right soft key to return to  
step 2  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
16  
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System Administration Guide  
November 2001  
Program Speed Dialling Numbers and Names  
Speed dialling provides a quick way of dialling phone numbers by assigning 3-digit  
speed dial codes to frequently-dialled numbers. To dial a phone number, a station user  
simply dials the 3-digit code. If a name is associated with the number, the user can do  
a directory search to quickly find the speed dial number.  
You can set up both system and personal system dialling numbers. System numbers  
are available to all station users; personal numbers are assigned to individual stations.  
Speed dial numbers are assigned to the system or each station in “blocks”, each block  
allowing up to 10 phone numbers to be entered. For example, if five blocks are as-  
signed to a station, up to 50 phone numbers can be stored as speed dials for that sta-  
tion, with associated names if desired.  
Individual station users can program their own personal speed dial numbers and  
names which only they have access to (refer to your Samsung DCS Keyset User  
Guide for details). However, when necessary, the system administrator can set, view  
or change any station’s personal speed dials.  
408 and 408i systems are allowed a maximum of 300 speed dial numbers in a system:  
a maximum of 200 for system speed dials while the remaining 100 can be allocated as  
personal numbers with a maximum of 50 (five blocks) per station.  
Note: For even faster dialling, speed dial numbers can be assigned to programmed speed dial  
keys for “one-touch” speed dialling. See Program Station Key Extenders in this section.  
Program System Speed Dial Numbers  
[MMC 705]  
A maximum of 200 system speed dial numbers, in the range 500–699, can be as-  
signed (see Assign Speed Dialling Blocks, below). By default, your system is allocated  
with 100. Each speed dial number represents a line access code (e.g. 9) and the tele-  
phone number to be dialled. The access code can be any line group, individual line,  
station group or individual extension. The speed dial number can be up to 24 digits  
long, and can include the characters #, FLASH and PAUSE.  
Note: If Least Cost Routing (LCR) is being used, the LCR access code must be entered.  
When programming speed dial numbers, some programmable keys perform special  
functions.  
On 12B and 24B keysets, the last six of the keyset’s programmable keys represent  
keys ‘A’–‘F’. These are keys #19–24 on a 24B keyset, and keys #7–12 on a 12B  
keyset.  
On 6B keysets, programmable keys #1–3 (on the left) represent keys ‘A’–‘C’, and  
keys #4–6 (on the right) represent keys ‘D’–‘F’.  
Keys ‘B’–‘F’ are used to insert special digits—the ‘A’ key is not used. (See below.)  
17  
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DCS-408 & 408i  
System Administration Guide  
November 2001  
PROGRAM KEYS  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
B inserts a flash (“F”).  
C inserts a pause (“P”).  
D is used for pulse-to-tone conversion (“C”). If your system uses rotary (or pulse) dial-  
ling C.O. lines, pressing D while entering a speed dial number causes all subsequent  
digits to be sent as DTMF tones.  
E is used to hide digits. You may want to hide some phone numbers so that they will  
not show in the display when you dial the speed dial number during normal use. When  
you are programming the phone number, press E before entering the digits you want  
to hide. The symbol “[” is displayed. All subsequent digits will be displayed as “*” when  
the speed dial number is dialled. If you want some digits to display, press E again (“]”  
is displayed) before entering these digits.  
For example: if you program a speed dial number with the phone number 9-  
[0121]728765, when you later dial this speed dial number the display will show  
✼✼✼✼728765”.  
Note: When programming an outside number, enter the access code (e.g. 9 or 0) before you  
press E to hide any digits.  
F is used to enter the program which allows you to assign a name to the speed dial  
number you are programming. (Alternatively, you can program speed dial numbers  
first—as described here—then close the program and open the program to assign  
names for the numbers you have set up.)  
Use the HOLD key to clear a speed dial number and/or name.  
ACTION  
DISPLAY  
1. Open customer programming and select 705  
SYS SPEED DIAL  
500:  
2. Enter the speed dial number (e.g., 505)  
SYS SPEED DIAL  
505:_  
OR  
Press UP or DOWN to select and press the right soft key  
to move the cursor  
3. Enter the access code ( e.g., 9 - the system automatically  
inserts a dash) followed by the phone number to be dialled  
(up to 24 digits)  
SYS SPEED DIAL  
505:9-121223456789  
If you enter a wrong number, either press HOLD to clear the  
entire entry or use the DOWN key to move the cursor back  
4. Press the F key to to enter a name for this speed dial (see  
SYS SPEED NAME  
505:  
step 3 of Program System Speed Dial Names)  
OR  
Press right soft key to return to step 2  
OR  
Press TRSF to store and exit programming  
18  
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November 2001  
OR  
Press SPEAKER to store and advance to next MMC  
Program System Speed Dial Names  
[MMC 706]  
This procedure allows a name, up to 11 characters, to be assigned to each system  
speed dial number you set up. This name enables you to locate the speed dial number  
when you are using the directory dial feature. Naming can be done at the same time as  
you program speed dial numbers or can be done separately, after you have finished  
programming speed dial numbers. The procedure for entering names is the same as  
described in Program Station Names, above.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
‘F’ - Used to return to system speed dial number programming.  
ACTION  
DISPLAY  
1. Open customer programming and select 706  
SYS SPEED NAME  
500:  
2. Dial the system speed number (e.g., 505)  
SYS SPEED NAME  
505:_  
OR  
Press UP or DOWN to select and press the right soft key  
to move the cursor  
3. Enter the speed dial name (e.g. SAMSUNG)  
SYS SPEED NAME  
505: SAMSUNG  
If you make a mistake, either press HOLD to clear the entire  
entry or use the DOWN key to move the cursor back  
4. Press the right soft key to return to step 2  
OR  
If you used the F key to enter this MMC from Program System  
Speed Dial Numbers, press the F key again to return to that  
program  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
19  
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System Administration Guide  
November 2001  
Program Personal Speed Dial Numbers for Stations  
[MMC 105]  
Station speed dial codes are 00–49, allowing a maximum of 50 numbers per keyset to  
be assigned (see Assign Speed Dialling Blocks, below). Each station has one block  
assigned by default, allowing up to 10 numbers to be entered.  
Each speed dial number consists of a line access code and the telephone number to  
be dialled. The access code can be any line group (e.g. 9), individual line, station  
group or individual extension. The speed dial number can be up to 24 digits long in-  
cluding the characters #, FLASH and PAUSE.  
Note: If Least Cost Routing (LCR) is being used, the LCR access code must be entered.  
Refer to Program System Speed Dial Numbers for information on the special keys ‘A’  
to ‘F’ you can use while programming personal speed dial numbers.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
‘A’ to ‘F’ - See Program System Speed Dial Numbers.  
ACTION  
DISPLAY  
1. Open customer programming and select 105  
[21] SPEED DIAL  
00 :  
2. Dial the station number (e.g., 25)  
OR  
[25] SPEED DIAL  
00 :  
Press UP or DOWN to select the station and press the  
right soft key to move the cursor  
If the selected station has no speed dial blocks, this display  
will be shown and a new station may be selected  
[25] SPEED DIAL  
NO SPEED BLOCK  
3. Enter the speed dial number (e.g., 05)  
[25] SPEED DIAL  
05 : _  
OR  
Press UP or DOWN to select and press the right soft key  
to move the cursor  
4. Enter the trunk access code (e.g., 9 - the system automatically  
inserts a dash) followed by the number to be dialled up to 24  
digits (e.g. 08104264100)  
[25] SPEED DIAL  
05 : 9-08104264100  
If you enter a wrong number, either press HOLD to clear the  
entire entry or use the DOWN key to move the cursor back  
5. Press the F key to enter a name for this speed dial (see Program  
Personal Speed Dial Names)  
OR  
Press the left soft key to return to step 3 to select another speed dial  
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OR  
Press the right soft key to return to step 2 to select a new station  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
Program Personal Speed Dial Names For Stations  
[MMC 106]  
Associating names with speed dial numbers can be done at the same time as you pro-  
gram personal speed dial numbers (using the ‘F’ key) or can be done separately, as  
described here. The procedure for entering names is the same as described in Pro-  
gram Station Names, earlier in this section.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
‘F’ - Used to return to personal speed dial number programming.  
ACTION  
DISPLAY  
[21] SPEED NAME  
1. Open customer programming and select 106  
00 :  
2. Dial the station number (e.g., 25)  
OR  
[25] SPEED NAME  
00 :  
Press UP or DOWN to select the station and press the right  
soft key to move the cursor  
If the selected station has no speed dial bins, this display will  
be shown and a new station may be selected  
[25] SPEED NAME  
NO SPEED BLOCK  
3. Enter the speed dial number (e.g., 05)  
[25] SPEED NAME  
05 : _  
OR  
Press UP or DOWN to scroll through the location numbers  
and use the right soft key to move the cursor  
OR  
Press the left soft key to return to step 2  
4. Enter the name (e.g. Sam Smith)  
[25] SPEED NAME  
05 : SAM SMITH  
If you make a mistake, either press HOLD to clear the entire  
entry or use the DOWN key to move the cursor back  
5. If you used the F key to enter this MMC from Program  
Personal Speed Dial Numbers For Stations, press the F key  
again to return to that program  
OR  
Press the left soft key to return to step 3  
OR  
Press the right soft key to return to step 2  
OR  
21  
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Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
Assign Speed Dialling Blocks  
[MMC 606]  
Your system can have up to 300 speed dial entries assigned (30 blocks of 10 numbers  
each). Up to 200 of these can be allocated as system speed dials, and the remainder  
allocated to stations as personal speed dials, with a maximum of 50 numbers per sta-  
tion. Consequently, the more system speed dials that are allocated, the fewer speed  
dials are available for personal use. When assigning speed dials, this MMC displays  
the number of system or personal blocks that are currently assigned and also shows  
the number remaining to be assigned, called the ‘Free List’. This program also allows  
you to delete blocks of speed dial if required.  
ACTION  
1.  
DISPLAY  
Open customer programming and select 606  
FREE LIST:60  
SYSTEM:20  
2. Press right soft key to advance cursor  
FREE LIST:60  
SYSTEM:20  
3.  
Press UP or DOWN key to select SYSTEM to program system  
speed dials, or EXT (extension) to program personal speed  
dials  
FREE LIST:60  
SYSTEM:20  
If you select EXT, go to step 5  
If you select SYSTEM, press right soft key and go to step 4  
4. Enter valid number of blocks to assign  
OR  
Press UP or DOWN key to select and press right soft key  
OR  
Press HOLD to delete block(s)  
System returns to step 3 to make another selection  
(If finished go to step 7)  
5.  
Enter desired EXT (extension) number via keypad (e.g., 205)  
OR  
FREE LIST:60  
EXT205:1  
Press UP or DOWN key to make selection and press right soft  
key to advance cursor  
6. Enter valid number of blocks (0–5)  
FREE LIST:60  
EXT205:5  
OR  
Press UP or DOWN key to make selection  
OR  
Press HOLD key to delete block(s)  
7.  
Press TRSF to store and exit  
OR  
Press SPEAKER to store and advance to next MMC  
22  
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Create Programmed Station Messages  
[MMC 715]  
Your system can have up to 20 programmed station messages. These are messages  
a station user can select to inform other users of their current status (e.g. “In a Meet-  
ing”). Messages 1–10 are preset (although these can be changed if desired). Mes-  
sages 11–20 are blank to allow you to create 10 additional custom messages, up to  
16-characters each. After programming these messages, inform station users what  
they are.  
The procedure for entering messages is the same as that for entering names de-  
scribed in Program Station Names, earlier in this section.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
ACTION  
DISPLAY  
PGM.MESSAGE (01)  
715  
1. Open customer programming and select  
IN A MEETING  
2. Dial the message number (e.g., 11)  
PGM.MESSAGE (11)  
EMPTY MESSAGE  
OR  
Press UP or DOWN to make the selection and press the  
right soft key to move the cursor  
3. Enter the message (e.g. In the Showroom)  
and press the right soft key to return to step 2  
PGM.MESSAGE (11)  
IN THE SHOWROOM  
(If ‘EMPTY MESSAGE’ is displayed, any text you enter will  
overwrite this display, or you can press HOLD to delete the  
displayed text first if you prefer)  
4. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
23  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Set Alarm/Appointment Reminder With Message  
[MMC 116]  
Station users can set their own alarm/appointment reminders. However, the system  
administrator can also set alarms with messages for any or all display keyset stations  
in the system. Up to two alarms can be set for each station and each alarm can be set  
as follows:  
NOTSET  
TODAY  
DAILY  
(Dial 0 to select—alarm is not set)  
(Dial 1 to select—alarm is set to ring today only)  
(Dial 2 to select—alarm is set to ring at the set time each day)  
The procedure for entering messages is the same as that for entering names de-  
scribed in Program Station Names, earlier in this section.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
ANS/RLS - Used to select ALL stations.  
ACTION  
DISPLAY  
[21] ALM REM (1)  
1. Open customer programming and select 116  
HHMM :  
NOTSET  
2. Dial the station number (e.g., 25)  
[25] ALM REM (1)  
OR  
HHMM :  
OR  
NOTSET  
Press UP or DOWN to select the station and press the  
right soft key to move the cursor  
OR  
[ALL] ALM REM (1)  
Press ANS/RLS to select all stations  
HHMM :  
NOTSET  
3. Dial 1 or 2 to select the alarm (e.g., 2)  
[25] ALM REM (2)  
OR  
HHMM : _  
NOTSET  
Press UP or DOWN to select the alarm and press the right soft  
key to move the cursor  
OR  
Press the left soft key to return to step 2  
4. Enter the alarm time in 24-hour clock format (e.g., 1300 for  
1 pm) and the display will automatically advance to step 5  
[25] ALM REM (2)  
HHMM : 1300NOTSET  
5. Enter the alarm type from the list above (e.g. Daily)  
OR  
[25] ALM REM (2)  
HHMM : 1300DAILY  
Press UP or DOWN to select the alarm type and press the right  
soft key to move the cursor  
6. Enter the alarm message (e.g. Meeting) and press the right soft  
key to return to step 2  
[25] ALM REM (2)  
MEETING  
7. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
24  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Program Station Key Extenders  
[MMC 107]  
You can view stations’ programmable key assignments and add extenders to some of  
these keys for easy one-touch operation of frequently-used features.  
An extender is a number that makes the otherwise general function of a programmable  
key more specific. For example, adding the digit ‘2’ to a PAGE key (“PAGE2”) defines  
this key for paging zone 2 only; and adding ‘25’ to a directed pickup key (“DP25”) de-  
fines this key as pickup for extension 25 only. An extender can be assigned at the time  
the key function is assigned (using MMC 722 or 723) or can be added later, as de-  
scribed here. You can assign extenders to the following programmed keys:  
Key  
Function  
Extender  
BOSS  
DIR  
Boss and Secretary  
Directory dial by name type  
Directed Pickup  
12  
1 (PERS), 2 (SYS) or 3 (STN)1  
Station or station group no  
Station or station group no.  
DP  
DS  
Direct Station Select  
Call Forward  
FWRD  
05  
GPIK  
IG  
Group Pickup  
0104  
In/Out of Group  
Meet Me Page  
Page  
50–53  
MMPG  
PAGE  
PSMG  
SG  
0–2, 5, ∗  
0–2, 5, ∗  
Programmed Station Message  
Station Group  
0120  
50–53  
SP  
UCD Supervise  
Speed Dial  
UCD group no.  
SPD  
VT  
00–49 (personal), 500–699 (system)  
Group number  
Voice mail transfer  
1
PERS = personal speed dial names  
tensions (stations)  
SYS = system speed dial names  
STN = internal ex-  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear previous entry.  
25  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
ACTION  
DISPLAY  
1. Open customer programming and select 107  
[21] EXT EXTEND  
01 : DT71 ➔  
2. Dial the station number (e.g., 25)  
OR  
[25] EXT EXTEND  
01 : DT71 ➔  
Press UP or DOWN to scroll through the station numbers  
and press the right soft key to move the cursor  
3. Enter the key number (e.g., 18)  
[25] EXT EXTEND  
OR  
18 : DS DS_  
Press UP and DOWN to scroll through the keys and use the  
right soft key to move the cursor  
OR  
Press the key to be programmed  
4. Enter the extender (see table above) and the system displays  
your selection.  
[25] EXT EXTEND  
18 : DS27 ➔  
5. Select another key  
OR  
If there are no more entries for this station, press the left soft  
key to return to step 2  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
26  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Program Account Codes  
[MMC 708]  
These are codes which can be used to allocate calls to specific accounts. You can add  
new or change existing account codes. Up to 100 entries (001–100) are allowed.  
Note: To set up forced account codes, see Program Forced Account and Authorisation Codes  
Program Keys  
VOLUME UP & DOWN - Used to select entry number.  
KEYPAD - Used to enter the account code (allowable digits 0–9).  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear data.  
ACTION  
DISPLAY  
ACCOUNT CODE  
708  
1. Open customer programming and select  
001:  
2. Dial the account code entry (e.g., 005)  
ACCOUNT CODE  
005:_  
OR  
Press UP or DOWN to select the entry number and press  
the right soft key to move the cursor  
3. Enter the account code via the keypad (maximum of 12  
digits, 0–9)  
ACCOUNT CODE  
005: 123456789012  
4. Press the right soft key to move the cursor back to step 2 to  
enter another account code  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
27  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Program Authorisation Codes  
[MMC 707]  
You can add or change authorisation code entries. These codes are used to authorise  
calls made by stations. Each code is associated with a class of service which is acti-  
vated when the code is entered.  
Note: To set up forced authorisation codes, see Program Forced Account and Authorisation  
Codes.  
Program Keys  
VOLUME UP & DOWN - Used to select entry number.  
KEYPAD - Used to enter the authorisation code (allowable digits 0–9).  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
HOLD - Used to clear data.  
ACTION  
DISPLAY  
AUTHOR CODE (001)  
CODE: COS:01  
1. Open customer programming and select 707  
2. Dial the code index entry (e.g., 005)  
OR  
AUTHOR CODE (005)  
CODE:_ COS:01  
Press UP or DOWN to select the entry number and press  
the right soft key to move the cursor  
3. Enter the authorisation code (max 4 digits) via the keypad  
and press the right soft key to move the cursor  
AUTHOR CODE (005)  
CODE:1234 COS:01  
4. Enter class of service no. 01–30 (e.g. 05)  
OR  
AUTHOR CODE (005)  
CODE:1234 COS:05  
Press UP or DOWN to select COS number  
5. Press the right soft key to return to step 2  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to the next MMC  
28  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Program Forced Account and Authorisation  
Codes  
[MMC 305]  
The use of account and authorisation codes can be optional or forced. By program-  
ming a station to use forced codes, the station user must enter the required code be-  
fore a call can be made.  
Options are:  
0
1
2
NONE  
AUTHORISE CODE  
ACCOUNT CODE  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options  
KEYPAD - Used to select options.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
ANS/RLS - Used to select ALL stations  
ACTION  
DISPLAY  
[21] FORCD CODE  
NONE  
1. Open customer programming and select 305  
2. Dial the station number (e.g., 25)  
[25] FORCD CODE  
NONE  
OR  
Press UP or DOWN to select the entry number and press  
the right soft key to move the cursor  
OR  
OR  
Press ANS/RLS to select all stations  
[ALL] FORCD CODE  
?
3. Dial the feature option, 0–2 (e.g. 2)  
[25] FORCD CODE  
ACCOUNT CODE  
OR  
Press UP or DOWN to select and press the right soft key  
4. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
29  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Set Individual Forward No Answer Timers  
[MMC 502]  
Each station can have its call Forward No Answer timer set to suit the user’s require-  
ments. The range is 001–255 seconds. When setting this timer, take care that the  
value is not greater than the system Transfer Recall timer value set in MMC 501, oth-  
erwise any calls transferred to the station will not be forwarded.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next program.  
ANS/RLS - Used to select ALL stations.  
ACTION  
DISPLAY  
[21] NO ANS FWD  
1. Open customer programming and select 502  
010 SEC ➔  
2. Dial the station number (e.g., 25)  
[25] NO ANS FWD  
OR  
010 SEC  
_
Press UP or DOWN key to select the station and press the  
right soft key  
OR  
OR  
Press ANS/RLS to select all stations and press the right  
soft key  
[ALL] NO ANS FWD  
010 SEC  
_
3. Enter the new value via the keypad, e.g., 020 (must be three  
[25] NO ANS FWD  
010 SEC 020  
digits) and the system will return to step 2  
4. Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
30  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Add Names to the Translation Table  
[MMC 728]  
This CLIP feature applies to 408i systems only.  
A CLIP number received from the Central Office can be associated with a name pro-  
grammed in the translation table. If there is no match between a received number and  
a name in this table, “no CLIP name” will be displayed.  
The translation table consists of 100 entries, each comprising a 14-digit telephone  
number and a 16-digit name.  
The procedure for entering names is as described in Program Station Names, earlier in  
this section.  
Program Keys  
VOLUME UP & DOWN - Used to scroll through options.  
KEYPAD - Used to enter selections.  
SOFT KEYS - Move cursor left and right.  
SPEAKER - Used to store data and advance to next MMC.  
HOLD - Used to clear previous entry.  
ACTION  
DISPLAY  
CLIP XLAT (001)  
1. Open customer programming and select 728  
DGT :  
2. Dial an entry number (e.g., 005)  
OR  
CLIP XLAT (005)  
DGT : _  
Press UP or DOWN to scroll through entries and press  
the right soft key to select entry  
3. Enter the phone number and press right soft key to advance  
to step 4 to enter name  
OR  
Enter phone number and press left soft key to return to step 2  
CLIP XLAT (005)  
DGT : 3054264100  
4. Enter associated name (e.g. Samsung) and press right  
CLIP XLAT (005)  
SAMSUNG  
or left soft key to return to step 2  
OR  
Press TRSF to store and exit programming  
OR  
Press SPEAKER to store and advance to next MMC  
31  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
System Access Codes  
The DCS 408/408i telephone system has the following preset (default) feature access  
codes. These codes can be used if a key is not available for the feature you want to  
use. Standard (single line) telephone users must always dial these codes.  
0
Call attendant or system operator  
Retrieve parked calls  
Put calls on and take calls off hold  
Retrieve calls on hold at another  
station  
53+grp+0  
53+grp+1  
54+zone  
55 + 0  
Out of group  
In group  
Meet Me Page  
Page all internal zones  
10 + ext. no.  
11  
12 + ext. no.  
13  
Door lock release  
55 + 1  
55 + 2  
55 + 5  
55 + ∗  
56  
Page internal zone 1  
Page internal zone 2  
Page external zone 5  
All Page  
16 + spd. no.  
17  
18  
19  
Make speed dial calls  
Save number and redial it  
Recall dial tone for new call  
Last number redial  
Meet Me Answer  
400  
401  
41  
Cancel Do not Disturb  
Set Do Not Disturb  
Set Message No Ring  
Cancel message  
58  
59  
600  
601 + ext.  
no.  
DISA alarm clear  
Walking class of service  
Cancel all call forwarding  
Set Forward All Calls  
42 + ext. no.  
43  
44  
45  
46  
Set/return messages  
Busy station/line callback  
Busy station camp-on  
Set up a conference  
602 + ext.  
no.  
603 + ext.  
no.  
604 + ext.  
no.  
605 + ext.  
no.  
Set Forward Busy  
Set Forward No Ans  
Set Fwd Busy/No Ans  
Set Fwd Follow Me  
47  
48  
49  
50  
to  
Enter account code  
65  
66  
67  
7x  
Direct (station) call pickup  
Group call pickup  
Universal Answer  
Individual line numbers  
Trunk group  
Set programmed station message  
Send flash to outside line  
Station hunt group  
8
53  
Station hunt group  
9
Local trunk group  
If your system installer has programmed different feature access codes to those shown  
above, you can enter these codes in the following ‘Changed System Access Codes’  
table for your convenience.  
32  
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Samsung  
DCS-408 & 408i  
System Administration Guide  
November 2001  
Changed System Access Codes  
Enter any codes here that are different to the default values given in the System Ac-  
cess Codes table.  
CODE  
FEATURE  
CODE  
FEATURE  
Call attendant or system operator  
Retrieve parked calls  
Out of group  
In group  
Put calls on and take calls off hold  
Meet Me Page  
Page all internal zones  
Retrieve calls on hold at another sta-  
tion  
Door lock release  
Page internal zone 1  
Page internal zone 2  
Page external zone 5  
All Page  
Make speed dial calls  
Save number and redial it  
Recall dial tone for new call  
Last number redial  
Meet Me Answer  
Cancel Do not Disturb  
Set Do Not Disturb  
DISA alarm clear  
Walking class of service  
Cancel all call forwarding  
Set Forward All Calls  
Set Forward Busy  
Set Forward No Ans  
Set Fwd Busy/No Ans  
Set Fwd Follow Me  
Direct (station) call pickup  
Group call pickup  
Set Message No Ring  
Cancel message  
Set/return messages  
Busy station/line callback  
Busy station camp-on  
Set up a conference  
Enter account code  
Set programmed station message  
Send flash to outside line  
Station hunt group  
Universal Answer  
Individual line numbers  
Trunk groups  
to  
Station hunt group  
Local trunk group  
33  
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Samsung Telecoms (U.K.) Limited  
Brookside Business Park, Greengate, Middleton, Manchester M24 1GS  
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