Samsung Switch SCM 100R User Guide

Samsung  
InfoRanger™  
Cable Modem  
Users Manual  
Before connecting and using your Samsung InfoRanger™ Cable Modem,  
please read this manual thoroughly, and keep it handy for reference.  
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2. Each end-user sublicense agreement shall also include the  
following statement of their equivalents:  
(a) Software provided hereunder is copyrighted and licensed (not sold).  
Samsung expressly does not transfer title or any ownership rights in the  
Software to end user.”  
(b) Software provided hereunder may contain or be derived from portions of  
materials provided to Samsung under license by a third party supplier.”  
SAMSUNG AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS  
OR IMPLIED, WITH RESPECT TO THE USE OF THE SOFTWARE,  
INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MER-  
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR  
AGAINST INFRINGEMENT. NEITHER LICENSOR OR ITS LICENSORS OR  
SUPPLIES SHALL BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CON-  
SEQUENTIAL DAMAGES OR LOSS OF PROFITS OR LOSS OF DATA OR  
THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, TECHNOLO-  
GY OR SERVICES. ALL LIABILITY UNDER THIS AGREEMENT IS CUMU-  
LATIVE AND NOT PER INCIDENT. THIS LIMITATION WILL APPLY  
NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY  
LIMITED REMEDY PROVIDED HEREIN.  
(c) In no event shall Samsung or its supplier be liable for special, incidental,  
consequential or punitive damages, including without limitation, damages  
for lost profits or data, even if such damages were foreseeable.”;  
(d) The limitations on liability set forth in this agreement are cumulative  
and are intended and acknowledged by end user to benefit Samsung  
third party suppliers.”  
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Intellectual Property  
Intellectual Property. All Intellectual Property, as defined below, owned by or  
which is otherwise the property of Samsung or its suppliers relating to the  
InfoRanger, including but not limited to, accessories, parts or software relat-  
ing thereto (the Cable Modem System), is proprietary to federal laws and  
state laws, and international treaty provisions.  
Intellectual Property includes, but is not limited to, inventions (patentable or  
unpatentable), patents, trade secrets, copyrights, software, computer pro-  
grams, and related documentation and other works of authorship.  
You may not infringe or otherwise violate the rights secured by the  
Intellectual Property.  
Moreover, you agree you will not (and will not attempt to) modify, prepare  
derivative works of, reverse engineer, decompile, disassemble, or otherwise  
attempt to create source code from the software.  
No title to or ownership in the Intellectual Property is transferred to you.  
All applicable rights of the Intellectual Property shall remain with Samsung  
and its suppliers.  
Samsung Telecommunications America, Inc.  
Headquarters  
1130 E. Arapaho Road  
Richardson, Texas 75081  
Phone: (972) 761-7000  
Fax: (972) 761-7001  
Samsung Telecommunications America, Inc  
Customer Care Center  
1601 E. Plano Parkway, Suite 150  
Plano, Texas 75074  
Phone: (972) 761-7500  
Phone: (888) 987-4357  
Fax: (972) 761-7501  
© 1998 Samsung Telecommunications America, Inc. All rights reserved. No reproduction in  
whole or in part allowed prior written approval.  
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Table of Contents  
i
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Table of Contents  
I. Introduction  
1-2  
1. What is the Samsung InfoRanger™ Cable Modem ?  
2
2. Connectivity/ Adaptability:  
2
the DOCSIS-compliant InfoRanger™  
II. Inventory  
3-4  
1. Your InfoRanger™ package should contain  
the following items  
4
2. What is NOT included but required in order to  
connect and use your InfoRanger™ ?  
4
III. Getting Acquainted with Your InfoRanger™ Cable Modem 5-10  
1. InfoRanger™ Front Panel, LED light indicators  
6
8
2. InfoRanger™ Back Panel, Connectors, Switches, LEDs  
IV. How to connect and Use Your InfoRanger™ Cable Modem11-14  
1. Essential Requirements  
12  
13  
13  
14  
14  
2. Connection if you subscribe to Cable TV  
3. Connection if you subscribe to cable Internet service only  
4. Installing your InfoRanger™ to an Ethernet  
5. Cable Modem Service Authorization  
ii  
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Table of Contents  
V. Troubleshooting  
15-16  
17-18  
VI. Product Specifications  
VII. Technical Support — Samsung Customer Care Center 19-20  
VIII. Glossary  
21-23  
24  
IX. FCC Requirements  
iii  
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1
Introduction  
1
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Introduction  
Thank you for purchasing the  
Samsung InfoRanger™ Cable Modem  
1. What is the Samsung InfoRanger™ Cable Modem?  
Simple and smart, the InfoRanger™ is a true cable modem (MOdulator -  
DEModulator) that connects your PC or Ethernet LAN to the Internet and  
other multimedia services and networks through your cable TV network.  
The InfoRanger™ not only frees up your telephone lines, but gives you  
unprecedented transmission speeds for accessing the Internet and the World  
Wide Web, interactive communications, e-mail, file transfers and data down-  
loads and uploads.  
Depending on your cable services performance, the InfoRanger™ will pro-  
vide downstream (receiving) data speeds up to 100 times faster than the  
fastest dial-up (telephone) modem, and upstream (sending) speeds up to 100  
times faster than dial-up modems.  
The Samsung InfoRanger™ Cable Modem puts you at the leading edge of PC-  
connectivity technology.  
With this device, youll be entering a new dimension of PC and PC-network  
capabilities and productivity through a quantum leap in the speed of accessing  
the Internet and other multimedia resources via your local cable TV network.  
2. Connectivity/Adaptability: the DOCSIS-compliant InfoRanger.  
The Samsung InfoRanger™ complies with DOCSIS (Data Over Cable Service  
Interface Specification).  
This assures you that your InfoRanger™ will operate with the connectivity  
technology of all cable TV service providers and will be compatible with other  
brands of cable modems.  
2
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2
Inventory  
3
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Inventory  
1. Your InfoRanger™ package should contain the following items.  
• 6-ft. RJ-45 Ethernet cable  
(also known as CAT 5  
Ethernet Cable)  
• InfoRanger™  
Plastic Base  
Power Adapter  
Quick reference Card  
Users Manual  
Warranty Information  
and Registration Form  
2. What is NOT included but required in order to connect and use  
your InfoRanger?  
Ethernet adapter (also known as Network Interface Card, such as  
Samsung SmartEther SC1200-TX 10/ 100 Network Interface Card  
available through retail stores nation wide)  
4
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3
Getting Acquainted  
5
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Getting Acquainted  
Getting acquainted with Your InfoRanger™ Cable Modem  
1. InfoRanger™ Front Panel, LED light indicators  
This panel has six LED indicator lights that signal the operating status of the  
InfoRanger’s functions. From left to right they are:  
POWER  
RECEIVE  
SEND  
SERVICE  
BUSY  
MESSAGE  
(NOTE: When the InfoRanger is on, the front panel LEDs flash cyclically and  
start a series of initialization process. In a fully operational state, the first four  
LEDs should be green and illuminated continuously, i.e., not flashing.)  
1.1 Power LED  
When you turn on the InfoRanger’s power, the green LED flashes to indi-  
cate that the modem is automatically performing self-diagnostic routines.  
When the diagnostics are completed, a green LED is illuminated and remains  
continuously lighted while the modem is operational.  
6
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Getting Acquainted  
1.2 Receive LED  
The green LED flashes during modem initialization, which means scanning  
for a downstream (receiving) channel.  
When the scanning is completed, this LED is illuminated continuously as long  
as the modem is locked on the channel.  
3
The LED is turned off when the modem is not in an operational state.  
The red LED flashes to indicate the modem is receiving data through the  
cable.  
1.3 Send LED  
The green LED flashes during initialization (ranging) for transmitting data.  
After ranging is completed, the LED is illuminated continuously and is turned  
off if the modem becomes non-operational.  
The red LED flashes when the modem is transmitting data.  
1.4 Service LED  
This green LED flashes during the modem registration and service authoriza-  
tion process.  
It will be continuously illuminated when this process is completed and turned  
off when the modem is non-operational.  
1.5 Busy LED  
This green LED flashes if the modem cannot transmit data.  
1.6 Message LED  
This green LED indicates incoming e-mail messages.  
It flashes 60 times per minute (or once every second).  
Currently, this feature is only available through a limited number of cable ser-  
vice provider, who actually send out signals to cable modem to activate the  
message LED function.  
7
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Getting Acquainted  
2. InfoRanger™ Back Panel, Connectors, Switches, LEDs  
From left to right, the back panel of the InfoRanger™ features the following:  
Default Switch  
Cable Connector  
Default Switch  
Display Switch  
Reset Switch  
Ethernet Activity LED  
Link LED  
Ethernet Jack  
Power Connector (DC 5V)  
2.1 Coaxial Cable Connector  
The modem connects to your CATV providers head-end (see illustration page  
13) via coaxial cable.  
8
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Getting Acquainted  
2.2 Default Switch  
After the cable modem is installed, cable service provider will authorize and  
customize the cable modem settings by downloading software image to the  
cable modems memor y. The original factory default settings are stored in pri-  
mary memor y. Factory default settings will never be changed.  
3
If you experience difficulty using cable modem, please call your cable service  
provider immediately. Your service representative will determine if the cable  
modem needs to be reset to factory default. The cable modem can be reset to  
factory default by pressing this switch.  
Please use the Default Switch ONLY when instructed by an authorized cable  
service representative or by a Samsung technical support engineer.  
2.3 Display Switch  
This display (or virtual power) switch serves two functions: (1) to turn off  
the LEDs and (2) to disconnect the Ethernet interface, which isolates the  
modem from the PC.  
When this display switch is off, the modem is still powered, interfaced to the  
cable, and is on standby.  
The modem in this state can send to, and receive data from, the head-end, but  
cannot communicate with the PC through the Ethernet port.  
In this state, the LEDs are off. There is no indication of modem operation.  
2.4 Reset Switch  
The modem can be reset by pressing this switch.  
After reset, the modem will automatically reconnect with the cable provider.  
2.5 Ethernet Activity LED  
This green LED flashes when transmitting or receiving data through the  
Ethernet port.  
9
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Getting Acquainted  
2.6 Link LED  
This green LED is continuously illuminated when there is a secure electrical  
connection between the modem and the PC or Ethernet hub.  
2.7 RJ-45 Ethernet Connector  
The InfoRanger™ is connected to the PC with a twisted-pair category 3,4,5  
UTP/ STP straight cable.  
The modem connects to an Ethernet hub with a crossover cable.  
2.8 5-Volt DC Power Connector  
When the power is applied initially, the modem is reset.  
(Caution : Be sure NOT to connect other power adapter than the accompanying  
one. Applying other power adapter, especially of higher voltage, to this  
port may cause serious damage to the modem.)  
10  
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4
How to Connect  
11  
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How to Connect  
How to Connect and Use Your InfoRanger™ Cable Modem  
1. Essential requirements  
1.1 You must have cable TV network service (CATV).  
If you do not have cable TV network service in your home or office, you will  
need to contact your local CATV provider and arrange for cable TV installa-  
tion.  
1.2 Your cable TV service must be able to provide modem connectivity.  
Not every CATV network is presently equipped to offer its subscribers cable  
modem applications.  
If yours cannot offer the service at this time, ask when it will be available.  
1.3 Your PC must have an Ethernet interface ready to function.  
If you do not have an Ethernet interface, you will need to call your CATV  
provider.  
If you do have an interface, then call your CATV provider for TCP/ IP configu-  
ration settings, such as DHCP settings, domain name, host name, DNS ser-  
vice search order, primary WINS server IP address and secondary WINS  
server IP address.  
12  
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How to Connect  
2. Connection if you subscribe to Cable TV.  
DC 5V  
Ethernet  
Cable Provider  
InfoRangerTM  
4
Internet  
Cable  
Television  
PC  
Cable Splitter  
3. Connection if you subscribe to cable Internet service only.  
Power Adapter  
Cable Provider  
DC 5V  
Cable  
Ethernet  
Internet  
InfoRangerTM  
PC  
13  
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How to Connect  
4. Installing your InfoRanger™ to an Ethernet  
Plug one end of the Ethernet cable into a cable modem Ethernet jack and the  
other end into a PC Ethernet card.  
5. Cable Modem Service Authorization  
5.1 MAC Address  
You do not need to configure the MAC address of your InfoRanger.  
The unit has a built-in MAC address.  
5.2 IP Address  
You also do not need to configure the IP address of your unit.  
The InfoRanger™ gets an IP address from a DHCP server in a CATV network  
during the power-on cycle.  
14  
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5
Troubleshooting  
15  
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Troubleshooting  
1. Missing Parts  
Contact Samsung (Customer Care information located on page 20).  
2. No LED (front panel)  
See back panel diagram.  
2.1 Check power connector.  
2.2 Check display switch.  
2.3 Check power outlet.  
3. No Power LED  
3.1 Check power outlet.  
For the following conditions, contact your CATV operator or retail.er  
3.2 Defective power adapter.  
3.3 Defective cable modem.  
3.4 Defective power LED.  
4. No Link LED  
4.1 No power on PC. Check power outlet.  
4.2 Cable to Ethernet jack is not connected.  
4.3 Ethernet adapter not properly configured. (Contact Ethernet adapter  
manufacturer. If your CATV provider supplied this adapter, contact  
them.)  
5. Internet Connectivity  
See Connecting and Using Your InfoRanger™ on page 12.  
6. After several attempts, the cable modem will not operate properly  
Unplug the power adapter plug from the back of the cable modem for 10 sec-  
onds. Plug the power adapter back into the modem. Cable modem will restart.  
If these actions do not remedy the problem, call Samsung Telecommunications  
Helpline. The Helpline staff can often resolve problems or recommend ser vice  
when needed.  
16  
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6
Product Specifications  
17  
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Product Specifications  
Downstream  
Upstream  
(Input to Cable Modem)  
(Output from Cable Modem)  
Frequency Range  
Modulation  
91 to 857MHz  
5 to 42MHz  
64QAM, 256QAM  
QPSK, 16QAM  
Data Rate  
30 Mbps/ 64QAM  
40 Mbps/ 256QAM  
Up to 5Mbps/ QPSK  
Up to 10Mbps/ 16QAM  
Channel Spacing/  
Bandwidth  
6MHz  
200K, 400K, 800K, 1600K, 3200KHz  
RS(Programmable)  
FEC  
RS(128, 122)/ Trellis  
Symbol Rate  
5.056941Msps/ 64QAM  
5.360537Msps/ 256QAM  
160K, 320K, 640K, 1280K  
2560Ksps  
Bit Per Symbol  
Level Range  
6bits/ 64QAM  
8bits/ 256QAM  
2bits/ QPSK  
4bits/ 16QAM  
-15 to +15dBmV  
+8 to +58dBmV/ QPSK  
+8 to +55dBmV/ 16QAM  
Carrier to Noise Ratio  
> 23.5dB @ BER < 10-8 / 64QAM  
> 30dB @ BER < 10-8 / 256QAM  
Security  
Power  
DES Decryption  
DES Encryption  
AC Power 88~132VAC, 60Hz  
DC Power 5VDC, 2A  
Power Consumption 10 Watt  
Dimensions  
Weight  
7²(W) X 9.5²(L) X 1.5²(H)  
3 Pounds  
Warranty  
2-Year Limited  
18  
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7
Technical Support  
19  
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Tech Support  
Technical and Other Support — Samsung Customer Care Center  
Samsung offers the highest level of customer service in the industr y.  
Theres always a friendly and knowledgeable customer service representative  
available to provide you with the following:  
General Information  
Order Entr y  
Order and Shipment Status  
Technical Support  
Warranty Suppor t  
System Configuration and Optimization Assistance  
Our support hours are 6 a.m. to 9 p.m. CST 7 days a week.  
TOLL-FREE PHONE : 1-888-987-HELP (4357)  
WEB SITE :  
FAX : 972-761-7501  
E-MAIL : webmaster@telecom.sna.samsung.com  
For on-line warranty registration through Samsungs web page, please call  
technical support at 1-888-987-4357 for detailed instructions.  
20  
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8
Glossary  
21  
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Glossary  
10 Base T  
10 Mbps baseband twisted-pair.  
It is an Ethernet using Category 5 cable inter-  
face.  
Cable Modem  
Cable Modem is a device that allows high-  
speed data access (such as to the Internet) via  
a cable TV (CATV) network.  
A cable modem will typically have two connec-  
tions, one to the cable wall outlet and the  
other to a computer (PC).  
Cable Provider  
Cable Splitter  
This is your Cable TV service provider.  
Metal interface that accepts single input and  
divides it into multiple outputs.  
Coaxial Cable  
A cable with high resistance to electrical inter-  
ference. This medium is typically used by  
cable television companies for video distribu-  
tion.  
CAT 5 Ethernet Cable  
Category 5 cable that connects Ethernet  
based network using RJ45 connectors (already  
installed on both ends of the Category 5  
cable). This cable is needed to connect the  
Network Interface Card to cable modem.  
RJ45 Ethernet Connector See “CAT 5 Ethernet Cable.”  
DHCP  
Dynamic Host Configuration Protocol, used to  
autoconfigure nodes with IP addresses and  
other information.  
22  
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Glossary  
DOCSIS  
Ethernet  
Data Over Cable Service Interface  
Specifications.  
A 10 Mbps Local Area Network technology.  
A LAN protocol standard that allows nodes in  
a network to communicate over a coaxial,  
twisted-pair or fiber-optic cable.  
Internet  
IP  
The worldwide network of networks which  
use the TCP/ IP protocol suite.  
8
Internet Protocol, the protocol used to for-  
ward datagrams between nodes on an  
Internet.  
MAC  
Media Access Control.  
TCP/IP  
Transmission Control Protocol/ Internet  
Protocol.  
TCP is used to provide reliable transport of  
data between networked computers.  
23  
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FCC Requirements  
Model Name : Samsung InfoRanger™ Cable Modem  
Model Number : SCM-100R  
FCC Class B ID : A3LSCM100R  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and , if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or  
more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/ TV technician for help.  
Shielded interface cables must be used in order to comply with emission limits.  
You are cautioned that changes or modifications not expressly approved by the  
party responsible for compliance could void your authority to operate the equip-  
ment. This device complies with Part 15 of the FCC rules. Operation is subject  
to the following two conditions : (1) This device may not cause harmful inter-  
ference, and (2) This device must accept any interference received, including  
interference that may cause undesired operation.  
Responsible Party :  
Samsung Telecommunications America, Inc.  
Customer Care Center  
1601E. Plano Parkway, Suite 150  
Plano, Texas 75074  
Phone : (972) 761-7500  
Phone : (888)987-4357  
Fax : (972)761-7501  
24  
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