HW-H550
HW-H551
Wireless Audio -
Soundbar
(Active Speaker System)
user manual
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safety information
SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
The lighting flash and Arrowhead within
the triangle are warning signs alerting
you to dangerous voltage Inside the
product.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE THE
The exclamation point within the triangle
is a warning sign alerting you to
COVER (OR BACK). NO USER SERVICEABLE important instructions accompanying the
PARTS INSIDE.
product.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
WARNING
• To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
CAUTION
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily
and readily accessible at all times.
This product satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment. To prevent
electromagnetic interference with electric appliances, such as radios and televisions, use shielded cables and connectors for connections.
FCC NOTE (for U.S.A):
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet that is on a different circuit than the radio or TV.
• Consult the dealer or an experienced radio/TV technician for help.
Caution : FCC regulations state that any unauthorized changes or modifications to this equipment may void the user's authority to operate it.
Important Safety Instructions
Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating
instructions handy for future reference.
1) Read these instructions.
2) Keep these Instructions.
3) Heed all warnings.
10) Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
4) Follow all instructions.
11) Only use attachment/accessories specified
by the manufacturer.
5) Do not use this apparatus near water.
6) Clean only with a dry cloth.
12) Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer's instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
13) Unplug this apparatus during lightning storms or when
unused for long periods of time.
14) Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way,
such as when the power-supply cord or plug is damaged,
liquid has been spilled or objects have fallen into the
9) Do not defeat the safety purpose of the polarized or
grounding-type
plug. A polarized plug has two blades with one wider than the
other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into
your outlet, consult an electrician for replacement of the
obsolete outlet.
apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
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PRECAUTIONS
2.7 inch
3.9 inch
3.9 inch
3.9 inch
Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located
on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for
ventilation (3~4 inches, 7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other
equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
During thunderstorms, disconnect the AC plug from the
wall outlet. Voltage peaks due to lightning could damage the unit.
Do not expose the unit to direct sunlight or other heat sources.
This could lead to overheating and cause the unit to malfunction.
Phones
Protect the product from moisture (i.e. vases, spills), and excess
heat (e.g. fire, radiators) or equipment creating strong magnetic or
electric fields. Disconnect the power cable from the AC supply if the
unit malfunctions. Your product is not intended for industrial use.
This product is for personal use only.
The batteries used with this product contain chemicals that are
harmful to the environment.
Do not dispose of batteries in the general household trash.
Do not dispose of batteries in a fire.
Do not short circuit, disassemble, or overheat the batteries.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
Condensation may occur if your product has been stored in cold
temperatures. If transporting the unit during the winter, wait approxi-
mately 2 hours until the unit has reached room temperature before
using.
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contents
2
2
Features
License
FEATURES
2
3
4
Safety warnings
Precautions
SAFETY INFORMATION
3
6
6
Before reading the User’s Manual
What’s included
GETTING STARTED
6
7
8
Front Panel
Rear Panel
DESCRIPTIONS
7
9
Tour of the Remote Control
REMOTE CONTROL
9
10 Installing the Wall Mount
11 Connecting the Wireless Subwoofer
12 Attaching the Toroidal Ferrite Core to the
Power Cord of the Subwoofer
12 Looping the power cable around the
Toroidal Core
CONNECTIONS
10
13 Connecting an external device using
HDMI cable
14 Connecting an external device using Audio
(Analog) cable or Optical (Digital) cable
15 Input Mode
15 Bluetooth
17 SoundConnect
18 USB
19 Using the Remote Control
22 Software Upgrade
FUNCTIONS
15
23 Troubleshooting
TROUBLESHOOTING
23
24 Specifications
APPENDIX
24
5
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getting started
BEFORE READING THE USER’S MANUAL
Note the following terms before reading the user manual.
Icons used in this manual
Icon
Term
Definition
Indicates a situation where a function does not operate or settings may
be canceled.
Caution
Indicates tips or instructions on the page that help you operate a
function.
Note
Safety Instructions and Troubleshooting
1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See
page 3)
2) If a problem occurs, check Troubleshooting. (See page 23)
Copyright
©2014 Samsung Electronics Co.,Ltd.
All rights reserved; no part or whole of this user’s manual may be reproduced or copied without
the prior written permission of Samsung Electronics Co.,Ltd.
WHAT’S INCLUDED
Check for the supplied accessories shown below.
POWER
TV POWER
AUTO
SOURCE POWER SPEAKER TV SOURCE
SoundConnect
REPEAT
TV VOL
TV CH
AUDIO SYNC
TV MUTE TV INFO TV PRE-CH TV EXIT
(Holder-screw:2EA)
(Screw:2EA)
SOUND EFFECT
SMART VOLUME
VOL
S/W
S/W
MUTE
VOL
LEVEL
LEVEL
Surr.Sound
TONE
Remote Control /
Batteries (AAA size)
(AH59-02612B/
4301-000116)
Bracket-Wall Mount
(H550: AH61-03627A
H551: AH61-03627B)
Screws
(AH61-03342A/
6001-001961)
USB converter
(H550: AH59-02572A
H551: AH59-02572B)
User Manual
(AH68-02682R)
(For Subwoofer
power cable 1EA)
Power Cord
(3903-000598)
Adapter
(BN44-00722A)
AUX Cable
(BN39-01286A)
USB Cable
(AH39-01178A)
Toroidal ferrite core
(3301-000144)
▪ The appearance of the accessories may differ slightly from the illustrations above.
▪ Use the dedicated USB cable to connect external USB devices to the unit.
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descriptions
FRONT PANEL
1
2
3
4
5
POWER BUTTON
Turns the Wireless Audio - Soundbar on and off.
Selects the D.IN, AUX, HDMI, BT, TV, USB input.
1
2
- While the Soundbar is on, pressing the
(
)
button for more
FUNCTION
BUTTON
than 3 seconds sets the button to act as a MUTE button.
To cancel the MUTE button setup, press the
(
)
button for
more than 3 seconds again.
Controls the volume level.
VOLUME +/-
The numeric value of the volume level appears in the front panel
display.
3
4
REMOTE CONTROL
SENSOR
The remote control can operate Soundbars made by
SAMSUNG only.
Displays the current mode.
- If there is no input from the product or remote control for 15
seconds, the display will turn off automatically.
DISPLAY
5
- The display will not turn off automatically in the BT READY,
SEARCH, TV REQUEST, or USB PLAYING modes.
▪ When you turn on this unit, there will be a 4 to 5 second delay before it produces
sound.
▪ If you want to enjoy the sound only from the Wireless Audio - Soundbar, you must
turn off the TV's speakers in the Audio Setup menu of your TV. Refer to the owner's
manual supplied with your TV.
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descriptions
REAR PANEL
1
2
A
U
X
I
3
4
5
6
T
H D M I
N
H
D
M
I
O
U
1. Connect the AC adaptor's power cord to the AC power supply.
2. Connect the AC power adaptor's mini-plug to Power Supply In on the unit.
3. Connect the AC adapter's power cord to a wall outlet.
POWER SUPPLY
IN
1
2
Connect USB devices such as MP3 players here to the play files on the
devices.
- Use the supplied USB converter if you have installed the product on
a wall.
USB PORT
Connect to the Analog output of an external device.
AUX IN
3
4
5
Inputs digital video and audio signals simultaneously from an external
source using an HDMI cable.
HDMI IN JACK
Connect to the digital (optical) output of an external device.
OPTICAL IN
Outputs digital video and audio signals simultaneously using an HDMI
cable.
HDMI OUT JACK
6
▪ When disconnecting the power cable of the AC power adaptor from a wall outlet,
pull the plug. Do not pull the cable.
▪ Do not connect this unit or other components to an AC outlet until all connections
between components are complete.
8
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remote control
TOUR OF THE REMOTE CONTROL
POWER BUTTON
Turns the Wireless Audio -
Soundbar on and off.
TV POWER BUTTON
Turns your Samsung TV on and off.
POWER
TV POWER
SPEAKER
SOURCE
This button allows you to choose to
listen to audio from the Soundbar or
your TV.
Press to select a connected
Soundbar source.
AUTO POWER
AUTO
SPEAKER TV SOURCE
SoundConnect
SOURCE POWER
TV SOURCE
Synchronizes the Soundbar to a
connected Optical source via the
Optical jack so it turns on automatically
when you turn on your TV.
Press to select a connected TV's video
source.
Anynet+, SoundConnect
REPEAT
Anynet+ enables you to control
other Samsung Devices with your
Samsung TV's remote control.
Also, produces TV sound on your
Soundbar via a Bluetooth
REPEAT
TV VOL
TV CH
AUDIO SYNC
Select Repeat File, All, Random.
TV VOLUME
TV MUTE TV INFO TV PRE-CH TV EXIT
Adjusts the TV volume level.
connection and controls the sound.
TV MUTE
TV CHANNEL , AUDIO SYNC
Mutes the sound from the TV.
Press again to restore the sound
to the previous volume level.
Switches between the available
TV channels.
SOUND EFFECT
SMART VOLUME
VOL
Used to help sync video to audio
when connected to a digital TV.
TV INFO, TV PRE-CH
Display current TV status.
Moves to the previous TV channel.
TV EXIT
S/W
S/W
MUTE
VOL
LEVEL
LEVEL
Exits TV functions same as the
EXIT button of the TV remote.
SMART VOLUME
CONTROL BUTTON
Play, pause, or stop playing
a music file, or search forwards
or backwards for a music file.
Regulates and stabilizes the volume
level against a drastic volume change.
Surr.Sound
TONE
SOUND EFFECT
VOLUME, S/W LEVEL
Selects the Sound Effect:
(MUSIC, VOICE, SPORTS, CINEMA, and
STANDARD)
Adjusts the volume level of the unit.
Adjusts the Subwoofer level.
SURROUND SOUND
TONE
This feature adds depth and
spaciousness to the sound.
(Surround Sound Expansion)
Individual BASS, TREBLE adjustment.
Use VOL adjustment keys.
MUTE
Mutes the sound from the unit.
Press again to restore the sound
to the previous volume level.
▪ The remote control can operate TVs made by SAMSUNG only.
▪ Depending on the TV you are using, you may not be able to operate your TV with this remote control. If
you can't, operate the TV using the TV's remote control.
▪ Surround Sound Expansion Technology is Powered by Sonic Emotion.
Installing batteries in the Remote Control
1. Lift the cover at the back of
the remote control upward as
shown.
Install two AAA size batteries.
Make sure to match the “+” and “–” ends of
the batteries with the diagram inside the
compartment.
Replace the cover.
3.
2.
Assuming typical TV usage,
the batteries last for about
one year.
Operational Range of the Remote Control
You can use the remote control up to 23 feet (7 meters) in a straight line from the unit. You can also
operate the remote at a horizontal angle of up to 30° from the remote control sensor.
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connections
INSTALLING THE WALL MOUNT
You can use the wall mount bracket to mount this unit on a wall.
Installation Precautions
•Install on a vertical wall only.
•For the installation, avoid a location with high temperature or humidity, or a wall that cannot
sustain the weight of the set.
•Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the
wall or install the unit on a different wall that can support the unit's weight.
•Purchase and use the fixing screws or mollys appropriate for the kind of wall you have (plaster
board, iron board, wood, etc.). If possible, fix the support screws into wall studs.
•Connect cables from the unit to external devices before you install it on the wall.
•Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an
electric shock.
1. Place the wall mount bracket on a wall surface and
then secure it with two screws (not supplied).
If you are hanging the unit below a TV, be sure to install
the wall mount bracket so that the arrow ( ) is placed
in the Centre of the TV.
Also make sure the unit is at least two inches (5 cm)
below the TV.
2. Align the two HOLDER-SCREWs with the screw holes
on the left and right sides of the MAIN UNIT, and then
fix them to the main unit with the supplied screws.
3. Insert the USB converter into the unit before installing
it on the wall.
4. Fit the unit into the corresponding slots of the wall
mount bracket. For secure installation, make sure the
mounting studs slide firmly down into the bottom of
1
2
the slots.
5. The installation is complete.
2 inches (5 cm) or more
▪ Do not hang onto the installed unit and avoid any impact to the unit.
▪ Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may
cause an injury or damage the product.
▪ When the unit is installed on a wall, please make sure that children do not pull any of the
connecting cables, as it may cause it to fall.
▪ For the optimal performance of a wall mount installation, install the speaker system at
least 2 inches (5 cm) below the TV.
▪ For a better sound experience, place the subwoofer away from the wall at least 12 inches
(30 cm) when installing.
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CONNECTING THE WIRELESS SUBWOOFER
The Subwoofer's linking ID is preset at the factory and the main unit and subwoofer should link
(connect wirelessly) automatically when the main unit is turned on. If the LINK indicator does not light
when the main unit and subwoofer are turned on, please set the ID by following the procedure below.
1. Plug the power cords of the main unit and subwoofer into an AC wall outlet.
2. Press the ID SET button on the back of the subwoofer with a small, pointed object for 5 seconds.
•The STANDBY indicator is turned off and the LINK indicator (Blue LED) blinks quickly.
ID SET
3. While the main unit is powered off (STANDBY mode),
press MUTE on the remote control for 5 seconds.
SOUND EFFECT
POWER
TV POWER
4. The ID SET message appears on the main unit’s OLED display.
S/W
S/W
5. To finalize the link, turn the main unit’s power on while the
VOL
LEVEL
LEVEL
subwoofer’s LINK LED blinks.
•The main unit and the subwoofer are now linked (connected).
•The LINK indicator (blue LED) on the subwoofer is turned on.
Surr.Sound
•You can enjoy better sound from the wireless subwoofer by selecting a sound effect. (See page 20)
▪
▪
Before moving or installing the product, be sure to turn off the power and disconnect
the power cord.
If the main unit is powered off, the wireless subwoofer will be in the standby mode and
the STANDBY LED on the upper side will come on after the LINK indicator (Blue LED)
blinks for 30 seconds.
▪
▪
If you use a device that uses the same frequency (2.4GHz) near the system, interference
may cause some sound interruption.
The maximum wireless signal transmission distance between the main unit and
subwoofer is about 33 ft., but may vary depending on your operating environment. If a
steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the
system may not operate at all, because the wireless signal cannot penetrate metal.
▪
If the main unit doesn't make a wireless connection, follow steps 1-5 above to retry the
connection between the main unit and wireless subwoofer.
▪
▪
The wireless receiving antenna is built into the wireless subwoofer. Keep the unit away
from water and moisture.
For optimal listening performance, make sure that the area around the wireless
subwoofer location is clear of any obstructions.
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connections
ATTACHING THE TOROIDAL FERRITE CORE TO THE POWER CORD OF
THE SUBWOOFER
Attaching the Toroidal ferrite core to the power cord of the
subwoofer helps prevent RF interference from radio signals.
1. Pull the fixing tab of the Toroidal ferrite core to open it.
2. Make two loops around the core with the power cable of the
subwoofer.
3. Attach the Toroidal ferrite core to the Subwoofer power cord as the
ID SET
figure shows, and then press it until it clicks.
LOOPING THE POWER CABLE AROUND THE TOROIDAL CORE
Lift up to release the lock and open the core.
Close the lock.
Make two loops around the core with the power
cable.
(Start winding 2 to 4 inches [5-10 cm]
away from the core).
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CONNECTING AN EXTERNAL DEVICE USING HDMI CABLE
HDMI is the standard digital interface for connecting to such devices as a TVs, projectors, DVD players,
Blu-ray players, set top boxes, and more.
HDMI removes any loss of signal from analog conversion, enabling you to enjoy video and audio
sound quality as it was originally created in the digital source.
H
D
M
I
I
T
H
D
M
I
O
U
HDMI IN
HDMI OUT
HDMI Cable
HDMI Cable
Digital Devices
HDMI IN
Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI
OUT jack on your digital device.
and,
HDMI OUT (HDMI)
•Connect an HDMI cable from the HDMI OUT jack on the back of the product to the HDMI IN jack on your TV.
▪ HDMI is an interface that transmits digital video and audio data with just a single
connector.
HDMI OUT (ARC)
•The ARC function allows digital audio to output via the HDMI OUT (ARC) port.
It can be enabled only when the Soundbar is connected to a TV that supports the ARC function.
•Anynet+ must be turned on.
▪ This function is not available if the HDMI cable does not support ARC.
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connections
CONNECTING AN EXTERNAL DEVICE USING AUDIO (ANALOG)
CABLE OR OPTICAL (DIGITAL) CABLE
This unit comes equipped with one optical in digital jack and one audio analog in jack, giving you two
ways to connect it to a TV.
A
U
X
I
AUX IN
OPTICALIN
Audio Cable
Optical Cable
(not supplied)
or
AUDIO
OUT
OPTICAL
OUT
BD/DVD player/
Set-top box/
Game console
AUX IN
Connect AUX IN (Audio) on the main unit to the AUDIO OUT of the TV or Source Device.
Be sure to match connector colors.
or,
OPTICAL IN
Connect the Digital Input on the main unit to the OPTICAL OUT of the TV or Source Device
.
▪ Do not connect the power cord of this product or your TV to the wall outlet until all
connections between components are complete.
▪ Before moving or installing this product, be sure to turn off the power and
disconnect the power cord.
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functions
INPUT MODE
You can select D.IN, AUX, HDMI, BT, TV input, or USB.
Press an appropriate button on the remote control to select a desired mode, or press ( ) to select :
D.IN, AUX, HDMI, BT, TV, or USB mode.
Input mode
Display
Optical Digital input
AUX input
D.IN
AUX
HDMI
BT
HDMI input
BLUETOOTH mode
TV mode
POWER
TV POWER
TV
POWER
TV POWER
USB mode
USB
AUTO
SPEAKER TV SOURCE
SoundConnect
SOURCE POWER
The unit turns off automatically in the following situations:
•BT/TV MODE
REPEAT
- If the connection has been off for about 25 minutes.
•USB/HDMI/ARC/D.IN MODE
- If there is no audio signal for about 25 minutes.
•AUX Mode
- When the AUX cable is connected, if no key is pressed on the remote or unit panel for about 8 hours.
- If the AUX cable is disconnected for about 25 minutes.
▪ The ARC function is activated in D.IN mode if the unit is connected to an ARC supporting TV.
▪ To turn off the ARC function, turn Anynet off.
▪ Use the provided cable if a USB flash memory device cannot be connected directly to the unit.
BLUETOOTH
You can use a Bluetooth device to enjoy music with high quality stereo sound, all without wires!
What is Bluetooth?
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a
short, wireless connection.
• A Bluetooth device may cause noise or malfunction, depending on usage, when:
-
-
-
A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Soundbar.
It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
It is exposed to electrical interference from same frequency-band devices including medical equipment,
microwave ovens, and wireless LANs.
• Pair the Soundbar with the Bluetooth device while they are close together.
• The further the distance is between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
• In poor reception-sensitivity areas, the Bluetooth connection may not work properly.
• The Bluetooth connection only works when it is close to the set. The connection will be automatically cut off if the
Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls
or doors.
• This wireless device may cause electric interference during its operation.
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functions
To connect the Soundbar to a Bluetooth device
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.
Connect
Bluetooth device
1.Press the SOURCE button on the remote control of the Soundbar to display the BT message.
• You will see BT READY on the front display of the Soundbar.
2. On the Bluetooth device you want to connect, open the Bluetooth menu. (Refer to the Bluetooth device's
user manual.)
3. Select the Stereo headset menu on the Bluetooth device.
• You will see a list of scanned devices.
4. Select "[Samsung] Soundbar" from the list.
• When the Soundbar is connected to the Bluetooth device, it will display Device name
➡
BT on the front display.
• If the Bluetooth device has failed to pair with the Soundbar, delete the previous “[Samsung] Soundbar” found by
the Bluetooth device and have it search for the Soundbar again.
• If the Soundbar is in another mode (except TV mode), you can shift it to Bluetooth mode using your smart
device.
5. Play music on the connected device.
• You can listen to the music playing on the connected Bluetooth device over the Wireless Audio - Soundbar
system.
• In BT mode, Repeat functions are not available. For some Bluetooth device, Play/Stop/Next/Prev function are not
available.
▪ You may be required to enter a PIN code (password) when connecting the Bluetooth device to the
Soundbar. If the PIN code input window appears, enter <0000>.
▪ The Soundbar supports SBC data (44.1kHz, 48kHz).
▪ The AVRCP feature is supported.
▪ Connect only to a Bluetooth device that supports the A2DP (AV) function.
▪ You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.
▪ Only one Bluetooth device can be paired at a time.
▪ Once you have turned off the Soundbar and the pairing is disconnected, the pairing will not be
restored automatically. To reconnect, you must pair the device again.
▪ The Soundbar may not run the Bluetooth Search or Connection functions properly in the following
cases:
- If there is a strong electrical field around the Soundbar.
- If several Bluetooth devices are simultaneously paired with the Soundbar.
- If the Bluetooth device is turned off, not in place, or malfunctions.
- Note that such devices as microwave ovens, wireless LAN adaptors, fluorescent lights, and gas
stoves use the same frequency range as the Bluetooth device, which can cause electric interference.
▪ Once paired the device,on ARC/DIN/USB/HDMI/AUX mode,select "[Samsung] Soundbar" from the list
will automatically change to BT mode.
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To disconnect the Bluetooth device from the Soundbar
You can disconnect the Bluetooth device from the Soundbar.
For instructions, see the Bluetooth device's user manual.
• The Soundbar will be disconnected.
• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display BT DISCONNECTED on the front display.
To disconnect the Soundbar from the Bluetooth device
Press the ( ) button on the front panel of the Soundbar to switch from BT to another mode, or turn off the Soundbar.
• The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar before terminating the
connection. (Disconnection time may differ, depending on the Bluetooth device)
• The currently connected device will be disconnected.
▪ In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the
Bluetooth device exceeds 16.25 ft. (5m).
▪ If the Bluetooth device comes back into the effective range after disconnecting, you can restart the Soundbar to restore
the pairing with the Bluetooth device.
Using the Bluetooth Power on
When the Soundbar is turned off, connect your smart device to the Soundbar via a Bluetooth connection to turn it on.
1. Pair your smart device with the Soundbar via Bluetooth. (For information on Bluetooth connections, refer to your smart
device’s manual.)
2.Turn the Soundbar off, and then press and hold the ( ) button on the Soundbar's front panel until the Soundbar displays
Bluetooth Power On.
3.Now, whenever the Soundbar is off, and you initiate a Bluetooth connection with your smart device, the Soundbar will turn
itself on automatically in Bluetooth mode.
• Select the desired music to play from your smart device.
SOUNDCONNECT
SoundConnect lets you play TV audio from a Bluetooth compliant SAMSUNG TV on your Wireless Audio - Soundbar via a Bluetooth connection.
• To produce TV sound on your Soundbar via a Bluetooth connection, you need to pair your Soundbar to a Bluetooth compliant TV. Once
the pairing is established, the pairing information is recorded and kept. No further Bluetooth connection messages will appear.
• Bring the Soundbar and the TV close together before pairing.
• The unit will play the TV's audio when it is set to SoundConnect mode and paired with the TV.
• If you change to another mode, other than TV mode, or turn off the Soundbar, you will hear audio from the TV's speakers again.
Connecting the Soundbar to a Bluetooth Compatible Samsung TV
Connect
1. Turn on the Samsung TV and Soundbar.
2. Set Add New Device in the TV’s SoundConnect Setting menu to On.
• Depending on your TV, the TV’s Setting menu may have a SoundShare menu item instead of a SoundConnect menu item.
3. Press the (F.) button to change the mode of the Soundbar to TV. A message asking whether to proceed with Bluetooth
pairing and “[Samsung] Soundbar” appears on the TV screen.
4. Select <Yes> on the TV screen. The TV pairs with the Soundbar.
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functions
• Once the pairing is established, when you change the Soundbar to the TV mode from other input modes, it
will automatically connect to the TV.
• The Soundbar will play the TV's audio when it is connected to the TV.
• Changing the Soundbar from TV mode to any other mode will cancel the SoundConnect connection.
• If you want to cancel the existing pairing of the Soundbar to a TV and pair your Soundbar to a different TV:
-
Press the PLAY/PAUSE button on the Soundbar for 5 seconds in the TV input mode to cancel the existing
pairing. You can now pair it to a different TV.
• In the SoundConnect mode, you can control the volume and mute using either the TV remote or the Soundbar
remote.
▪ TV SoundConnect operation range
-
-
recommended pairing range: within 20 inches (within 50cm)
recommended operation range: within 16.25 ft. (5m)
▪ If the distance between the Soundbar and Samsung TV is over 16.25 ft. (5m), the connection or the
sound can be cut off. If this occurs, connect to the Samsung TV again within the operational range.
▪ Make sure the Samsung TV's SoundConnect mode is on before you use this function.
▪ The PLAY, NEXT, PREV, STOP buttons will not work in the SoundConnect mode.
▪ Bluetooth Power On function
-
The Soundbar will be powered on automatically when you turn the TV on if you connected the TV and
Soundbar with the SoundConnect function.
-
You can toggle this function On/Off by pressing and holding the SOURCE button on the Soundbar
remote for more than 5 seconds when the Soundbar is powered off. If set to Off, the product turns off
automatically when the TV turns off, but it does not turn on automatically.
This feature is supported by TVs released beginning in 2013.
-
▪ The SoundConnect feature is supported by select models released from 2012 on. Check whether your TV
supports SoundConnect (SoundShare) before you begin. (For more information, refer to the user's guide of your
TV.)
USB
1. Connect a USB device to the USB port on the side of the unit.
2. Press the ( ) button on the front panel of the Soundbar repeatedly until USB appears.
3. USB appears on the display screen and then disappears.
• The Wireless Audio - Soundbar connection is complete.
Before you connect a USB device
Be aware of the following:
•If the file name of a folder on a USB device exceeds 10 characters,
it is not shown on the Soundbar's display.
•This product may not be compatible with certain types of USB
storage media.
•The Soundbar supports the FAT16 and FAT32 file systems.
-
The NTFS file system is not supported.
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•Connect USB devices directly to the USB port of the product. Otherwise, you may encounter a
USB compatibility problem.
•Do not connect multiple storage devices to the product via a multi-card reader. It may not
operate properly.
•Digital camera PTP protocols are not supported.
•Do not remove the USB device while it is being read.
•DRM-protected music files (MP3, WMA) from a commercial web site will not be played.
•External HDDs are not supported.
•Mobile phone devices are not supported.
•File Format Type Compatibility list:
Format
*.mp3
Codec
MPEG 1 Layer2
MPEG 1 Layer3
MPEG 2 Layer3
Wave_Format_MSAudio1
Wave_Format_MSAudio2
AAC
*.wma
*.aac
AAC-LC
HE-AAC
*.wav
*.Ogg
*.Flac
-
OGG 1.1.0
FLAC 1.1.0, FLAC 1.2.1
※Supporting Sampling Rate above 16KHz
USING THE REMOTE CONTROL
POWER
TV POWER
Play/Pause/Stop
During playback, press the
+#,@ button.
•Press the +
#
button to pause the file.
button again to play the file.
Press the +
#
TV PRE-C
•To stop playback, press the Stop (@) button during playback.
Skip Forward/Back
SOUND EFFECT
During playback, press the [,] button.
TV MUTE TV INFO TV PRE-CH TV EXIT
•When there is more than one file on a USB device and you press the
] button, the next file is selected.
•When there is more than one file on a USB device and you press the
[ button, the previous file is selected.
SOUND EFFECT
SoundConnect
Using the REPEAT function
Repeat playback allows you to repeatedly play a file, repeat all files,
randomly play files, or turn Repeat off.
Press the REPEAT button.
•REPEAT OFF : Cancels Repeat Playback.
•REPEAT FILE : Plays the same file repeatedly.
•REPEAT ALL : Plays all tracks in order repeatedly.
•REPEAT RANDOM : Plays tracks in random order. (A track that has
already been played may be played again.)
▪
You can set the REPEAT function while playing back music
from a USB drive.
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functions
POWER
TV POWER
Muting the sound
This is useful when answering a doorbell or telephone call.
1. To mute the sound of this unit, press the MUTE button on the remote control.
2. To mute the TV, press the TV MUTE (
)
button on the remote control.
3. Press MUTE / TV MUTE (
) on the remote control again (or press VOLUME
TV MUTE TV INFO TV PRE-CH TV EXIT
+/–) to restore the sound.
SOUND EFFECT
SMART VOLUME
Using the SURROUND SOUND function
The Surround Sound feature adds depth and spaciousness to the sound.
S/W
S/W
Press Surr. Sound on the remote control.
LEVEL
• Each time the button is pressed, the selection changes as follows :
SURROUND SOUND AUTO ➡ SURROUND SOUND ON ➡ SURROUND
SOUND OFF
LEVEL
LEVEL
VOL
▪ When you turn on Surround Sound, the Smart Volume and Sound
Surr.Sound
TONE
Effect functions automatically change to OFF.
Using the SMART VOLUME function
SOUND EFFECT
SMART VOLUME
VOL
This will regulate and stabilize the volume level against a drastic volume
change caused by a channel change or scene transition.
Press SMART VOLUME on the remote control.
•Each time the button is pressed, the selection changes as follows :
SMART VOLUME ON ➡ SMART VOLUME OFF
▪ When you turn on Smart Volume, the Surround Sound and Sound
Effect function automatically change to OFF.
Using the SOUND EFFECT function
You can select from 5 different sound modes - MUSIC, VOICE, SPORTS,
SOUND EFFECT
SMART VOLUME
VOL
CINEMA, and STANDARD - depending on the type of sources you want to enjoy.
Press SOUND EFFECT on the remote control.
• Select the STANDARD mode if you want to enjoy the original sound.
▪ We recommend that you select a Sound Effect based on the source
material and your personal taste.
▪ When you choose a Sound Effect mode (except STANDARD), the
Surround Sound and Smart Volume functions are automatically set to
OFF.
Using the S/W LEVEL function
You can control the base (subwoofer) volume with the S/W Level button on the
remote control.
S/W
S/W
LEVEL
LEVEL
1. Press the S/W LEVEL button on the remote control.
2. “SW 0” appears on the display.
3. Press or button on the LEVEL key if you want to increase or decrease the
subwoofer volume. You can set it from SW -6 to SW +6.
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POWER
TV POWER
Using the AUTO POWER LINK function
If you connect the main unit to a TV with a digital optical cable, set the
Auto Power function ON to have the Soundbar turn on automatically when
you turn the TV on.
Press the AUTO POWER button on the Soundbar remote to turn the
AUTO POWER function on and off.
AUTO
SPEAKER
POWER
•The Auto power function turns on and off each time you press AUTO
POWER.
AUTO POWER LINK
Display
POWER LINK ON
POWER LINK OFF
ON
OFF
▪
This function is available only when Anynet+ (HDMI-CEC) is
turned off.
Using the AUDIO SYNC function
TV CH
AUDIO SYNC
Video may appear out of synch with the audio if the Soundbar is
connected to a digital TV. If this occurs, adjust the audio delay time to
match the video.
Press AUDIO SYNC +/–. on the remote control of this unit.
•You can use the + , - buttons to set the audio delay time between 0
ms and 300 ms.
▪
In USB mode, TV mode, or BT mode, the Audio Sync function
may not work.
S/W
S/W
LEVEL
MUTE
LEVEL
Using the TONE function
Press TONE on the Soundbar remote.
Surr.Sound
TONE
•Each time the button is pressed, the selection changes as follows :
TREBLE ➡ BASS. Press the VOL + or VOL - button to increase or
decrease the Treble or Bass volume. You can set the Tone setting
for each from -3 to +3.
AUTO
SPEAKER button
SPEAKER
SoundConnect
SOURCE POWER
If the TV and Soundbar are connected via HDMI, this button lets you
select between listening to audio through your TV or through the
Soundbar.
REPEAT
Press SPEAKER on the remote control of this unit.
AUDIO
MODE
SPEAKER
Scroll Display
Display
TV
TV SPEAKER
AVR SPEAKER
TV SPEAKER
AVR SPEAKER
TV SPK
HDMI
HDMI IN
Soundbar
TV
S MUTE
TV ARC
ARC
Soundbar
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functions
POWER
TV POWER
Using the Anynet+(HDMI-CEC) function
Anynet+ lets you control other Samsung Devices with your Samsung TV's
remote control.
AUTO
The Anynet+ function turns on and off each time you press Anynet+.
SPEAKER
SOURCE POWER
1. Connect the product to a Samsung TV with an HDMI cable.
(See page 13)
REPEAT
2. Set the Anynet+ function on your TV and the Soundbar to ON. (See
the TV instruction manual for more information.)
▪ Depending on your TV, certain HDMI output resolutions may not
work.
▪ Please refer to the user’s manual of your TV and check for the
logo (If your TV has an
function.)
logo, then it supports the Anynet+
Using the TV functions (with Samsung TVs only)
TV SOURCE
SoundConnect
SOURCE POWER
• Press TV SOURCE on the remote control to change the TV's input source.
• Press TV INFO on the remote control to display the TV channel information.
• Press TV CH on the remote control to select the TV channel.
REPEAT
• Press TV VOL on the remote control to increase or decrease the volume level.
• Use TV PRE-CH button to move to the previous TV channel in TV mode.
• To exit the TV menu, use the TV EXIT button. (It functions the same as the
EXIT button of the TV remote control.)
TV VOL
TV CH
TV INFO TV PRE-CH TV EXIT
▪ When you press the SoundConnect button, the TV's sound is
transmitted through the Soundbar system via a Bluetooth
connection. The Soundbar also controls the sound volume, sound
quality, etc.
▪ The remote control can operate TVs made by SAMSUNG only.
SOFTWARE UPGRADE
Samsung may offer upgrades for the Wireless Audio - Soundbar's system
firmware in the future.
If an upgrade is offered, you can upgrade the firmware by connecting a USB
drive with the firmware upgrade stored on it to the USB port on your
Soundbar.
Note that if there are multiple upgrade files, you must load them onto the
USB drive singly and use them to upgrade the firmware one at a time.
Please visit Samsung.com or contact the Samsung call center to receive
more information about downloading upgrade files.
▪ Insert a USB drive containing the firmware upgrade into the USB port on the main unit.
▪ Do not disconnect the power or remove the USB drive while upgrades are being applied. The main unit will turn off
automatically after completing the firmware upgrade.
When software is upgraded, settings you have made will return to their default (factory) settings.
We recommend you write down your settings so that you can easily reset them after the upgrade.
▪ Once upgrading the product software is completed, turn off the product and then press and hold (@) button for a
while to reset the product.
▪ If the firmware fails to upgrade, we recommend formatting the USB device in FAT16 and trying again.
▪ For upgrading purposes, do not format the USB drive in NTFS format because it is not a supported file system.
▪ Depending on the manufacturer, some USB devices may not be supported.
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troubleshooting
Before requesting service, please review the following.
Symptom
Check
Remedy
The unit will not turn on.
• Is the power cord plugged
into the outlet?
• Connect the power plug to
the outlet.
A function does not work when the
button is pressed.
• Is there static electricity in
the air?
• Disconnect the power plug
and connect it again.
Sound is not produced.
• Is the unit properly
connected to your TV?
• Connect it correctly.
• Press the Mute button to
cancel the Mute function.
• Is the Mute function on?
• Is the volume set to
minimum?
• Adjust the volume.
The Picture does not appear on a TV
when a function is selected.
• Is the TV connected
properly?
• Connect it correctly.
The remote control does not work.
• Are the batteries drained?
• Replace with new batteries.
• Move closer to the unit.
• Is the distance between
remote control and main
unit too far?
The sound from the left/right
channels are reversed.
• Are the left/right audio
output cables from the TV
connected properly?
• Check the left/right channel
and connect it/them
correctly.
The SoundConnect (TV pairing)
failed.
• Does your TV support
SoundConnect?
• SoundConnect is supported
by some Samsung TVs
released from 2012 on.
Check your TV to see if it
supports SoundConnect.
• Is your TV firmware the
latest version?
• Does an error occur when
connecting?
• Update your TV with the
latest firmware.
• Reset the TV MODE and
connect again.
• Contact the Samsung call
center.
• Press the
button for 5
seconds to reset the
product.
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appendix
SPECIFICATIONS
Model name HW-H550/ HW-H551
Main unit
Power supply
DC 24V
Subwoofer
AC 120V~60Hz
Standby power consumption
0.45W
Main unit
Power
30W
consumption
Subwoofer
20W
USB
5V/0.5A
GENERAL
Main unit
Weight
4.85 Ibs
Subwoofer
16.52 Ibs
Main unit
37.13 x 2.17 x 2.36 inches
11.42 x 14.57 x 11.42 inches
+41°F to +95°F
Dimensions
(W x H x D)
Subwoofer
Operating temperature range
Operating humidity range
10 % to 75 %
Main unit
80W/CH, 3OHM, THD = 10%, 1kHz
160W, 4OHM, THD = 10%, 100Hz
65 dB
Rated output
power
Subwoofer
AMPLIFIER
input)
S/N ratio (analog
Separation(1kHz)
65 dB
* S/N ratio, distortion, separation and usable sensitivity are based on measurement using AES (Audio
Engineering Society) guidelines.
*: Nominal specification
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
- Weight and dimensions are approximate.
As an ENERGY STAR Partner, Samsung
has determined that this product or
product models meets the ENERGY STAR
guidelines for energy efficiency.
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WARRANTY
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered
new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor*
(*90 Days Parts and Labor for Commercial Use)
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United
States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be
presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the
product to and from
the service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned
parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products
become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the
remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set forth in the
applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an “AS IS” basis.
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to
the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the
following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for
which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse,
neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or
which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer
adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are
covered and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related
to noise, echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or
error-free operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND
NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS
PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE
TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM
IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY
OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY
SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK
AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED
DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
To obtain warranty hardware service, please contact SAMSUNG customer care center.
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QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
WRITE
Samsung Electronics America, Inc.
85 Challenger Road Ridgefield Park,
NJ 07660
1-800-SAMSUNG
(726-7864)
IN THE US
AH68-02682R-01
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