Samsung PDAs Smartphones SPH A400SS User Guide

®
Sprint PCS  
The clear alternative to cellular.SM  
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Welcome to Sprint PCS  
Sprint PCS built the largest all-digital, all-PCS nationwide network from the  
ground up for clearer calls, reaching more than 230 million people. We  
built our network to give you what we believe you really want from a  
wireless phone: clear sound, private conversations and time-saving features.  
And Sprint Personal Communications Services® can do something even  
more far-reaching – simplify your life. Our advanced technology is designed  
to grow with your communications needs so that one day you’ll be able to  
rely entirely on your Sprint PCS PhoneTM to stay connected.  
This guide will introduce you to our technology and your new  
Sprint PCS Phone through simple, easy-to-follow instructions. Since you’re  
probably anxious to start using your phone, we encourage you to  
immediately flip to Section One – Getting Started With Sprint PCS Service.  
This section provides all the information you need to quickly activate your  
phone, set up your voicemail and much more. It also contains information  
on how to contact Sprint PCS should you have questions about service, want  
to purchase additional products or services, or just check your account  
balance.  
Thank you for choosing Sprint PCS.  
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Table of Contents  
1. Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .11  
Turning Your Phone ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
2. Getting to Know Your Sprint PCS PhoneTM . . . . . . . . . . . . . . . . . . . . . . .17  
Highlights and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18  
Front View of Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Command Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Viewing the Display Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22  
Using the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22  
3. Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27  
Understanding How Roaming Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Setting an Alert When Roam Charges Apply (Call Guard) . . . . . . . . . . . . . . . . . . . . .30  
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34  
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34  
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Using Sprint PCS Voice Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Dialing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Changing Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Finding a Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Four-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Dialing and Saving Phone Numbers With Pauses. . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
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Using One/Two/Three Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43  
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43  
5. Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . . .45  
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46  
Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46  
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47  
Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51  
Entering Characters by Tapping the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52  
Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53  
6. Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
Changing Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Silencing the Ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Adjusting Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
8. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Viewing Call History (Incoming, Outgoing and Missed) . . . . . . . . . . . . . . . . . . . . . .62  
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62  
Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63  
Prepending a Phone Number From Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . .63  
Saving a Phone Number From Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64  
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64  
9. Managing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Message Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
Sending Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
New Sprint PCS Wireless Web Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
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Sprint PCS Wireless Web Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
Displaying Sprint PCS Web Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
Erasing All Wireless Web Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70  
New Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Displaying Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
10.Using Your Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73  
Finding Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74  
Internal Phone Book Entry Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74  
Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . .75  
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75  
Adding an E-mail Address to an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . .76  
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
My Sprint PCS Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
11.Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79  
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80  
Setting the Language of your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80  
Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80  
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
Sprint PCS Ringers & MoreSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83  
Selecting Ringer Types for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Selecting Ringer Types for Data / Fax In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Data/Fax Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85  
Receiving a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85  
Receiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86  
Returning to Voice Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86  
12.Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87  
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Locking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89  
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Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89  
Using Special Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89  
Erasing Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90  
Erasing the Internal Phone Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90  
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90  
13.Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91  
Accessing the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92  
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92  
Today. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92  
Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92  
Jump To Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93  
To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93  
Countdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93  
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93  
Set Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
Adding New Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  
Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98  
Programming the Phone for Voice Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98  
Setting Up Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99  
Placing a Call Using Voice Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100  
Reviewing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100  
Erasing Voice Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101  
15.Experiencing Sprint PCS Wireless WebSM . . . . . . . . . . . . . . . . . . . . .103  
The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104  
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104  
Launching the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . .105  
Web Guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106  
Using the Sprint PCS Wireless Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109  
My Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111  
Using Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112  
Using AOL Instant Messenger Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113  
Using Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114  
Signing up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . . . . . . . .116  
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Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . . . . . . . .116  
16.Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119  
Push Push. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120  
Fly Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121  
Puzzle World. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121  
Spider Hunter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122  
17.Position Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123  
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124  
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124  
18.Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125  
Accessing the Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126  
Performing a simple Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126  
19.Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127  
Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128  
20.Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . . .131  
Getting the Most Out of Your Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132  
Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . .133  
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135  
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . .136  
Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137  
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137  
21.Terms and Conditions & Warranty Information . . . . . . . . . . . . . . . . .139  
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140  
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151  
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1
Getting Started With  
Sprint PCS Service  
In This Section  
Activating Your Phone  
Setting Up Your Voicemail  
Getting Help  
Understanding This User Guide  
his section walks you through the step-by-step basics of setting up  
service for your Sprint PCS PhoneTM, including unlocking and  
activating your phone, setting up your voicemail and how to contact  
Sprint PCS for assistance.  
T
Once you have completed this section, you’re ready to explore the advanced  
features of your new phone.  
Section 1  
Getting Started With Sprint PCS Service  
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11  
   
Turning Your Phone ON and OFF  
Turning Your Phone ON  
To turn your phone on, press  
for approximately two seconds.  
Once your phone is ON, it displays “Looking for Service” indicating that  
your phone is searching for a signal. When your phone finds a signal, it  
automatically enters Standby mode – the phone’s idle state. At this point,  
you are ready to begin making and receiving calls.  
If your phone is unable to find a signal after 15 minutes of searching, a  
Power Save feature is automatically activated. When a signal is found,  
your phone automatically returns to standby mode.  
In power save mode, your phone searches for a signal periodically  
without your intervention. You can also initiate a search for  
Sprint PCS service by pressing any key (when your phone is turned ON).  
Tip: The Power Save feature helps to conserve your battery power when  
you are in an area where there is no signal.  
Turning Your Phone OFF  
Press  
for two seconds.  
Your screen remains blank while your phone is off.  
Getting Started With Sprint PCS Service  
Determine If Your Phone Is Already Activated  
If you received your phone in the mail or purchased it at a Sprint® Store,  
it probably has been activated. All you need to do is unlock your phone.  
If your phone is not activated, please refer to your Start Here Brochure  
for easy step-by-step instructions.  
Section 1  
12  
Getting Started With Sprint PCS Service  
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Unlocking Your Phone  
Follow these steps to unlock your phone:  
1. Press and hold  
2. Press  
to turn the phone on.  
.
3. Enter your four-digit lock code. For security purposes, the code is not  
visible as you type.  
Tip: If you can’t recall your lock code, try using the last four digits of either  
your Social Security number or Sprint PCS Phone Number, or try 0000. If  
none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS  
(4727).  
Activating Your Phone  
To activate your phone, follow the directions in the Start Here Brochure  
that was included with your phone. Or visit  
http://activate.sprintpcs.com and activate your phone online.  
Setting Up Your Voicemail  
All unanswered calls to your Sprint PCS Phone are automatically  
transferred to voicemail, even if your phone is in use or turned off.  
Therefore, you will want to set up your Sprint PCS voicemail box and  
personal greeting as soon as your Sprint PCS Phone is activated.  
To set up voicemail:  
1. Press and hold  
.
2. Follow the system prompts to create your pass code, record your  
greeting, record your name announcement and choose whether to  
activate One-Touch Message Access (a feature that lets you press one  
key to access messages and bypasses the need for you to enter your  
pass code).  
Note: The voicemail setup process may vary in certain affiliate areas.  
Section 1  
Getting Started With Sprint PCS Service  
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13  
       
Getting Help  
Visit Our Web Site  
Stop by www.sprintpcs.com to get up-to-date information on Sprint PCS.  
You can also:  
Review coverage maps  
Learn how to use voicemail  
Access your account information  
Purchase accessories  
Add additional options to your service plan  
Check out frequently asked questions  
And much more  
Sprint PCS Customer Care  
Sprint PCS Customer Advocates are available to assist you 24 hours a day,  
seven days a week. Simply dial 1-888-211-4PCS (4727) from any phone  
or press  
from your activated Sprint PCS Phone  
while on the Sprint PCS Nationwide Network.  
Tip: If you need to reach Sprint PCS Customer Care while you are off the  
Sprint PCS Network, dial 1-888-211-4PCS (4727).  
Once you dial Sprint PCS Customer Care, you can access a number of  
helpful account services through our automated Customer Care line. By  
following the voice prompts, you’ll be able to learn more about  
Sprint PCS Products and Services, get Sprint PCS coverage by zip code or  
request a copy of your invoice.  
Tip: If you have a question regarding the operation of your Sprint PCS  
Phone, dial 1-888-211-4PCS (4727) from another phone so you can use your  
Sprint PCS Phone while speaking with Customer Care.  
Section 1  
14  
Getting Started With Sprint PCS Service  
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Receiving Automated Billing Information  
For your convenience, your phone gives you free access to billing  
information on your Sprint PCS account. This information includes  
balance due, payment received, billing cycle and the amount of minutes  
used since your last billing cycle. Follow these steps to access this  
information:  
1. Press  
.
2. Follow the voice prompts to receive the information you want.  
Note: This service may not be available in all affiliate markets.  
Sprint PCS Directory Assistance  
Sprint PCS Directory Assistance provides a variety of services, including  
residential, business and government listings; assistance with local or  
long-distance calls; movie listings; hotel, restaurant and shopping  
information and major local event information. There is a per call  
charge and you will be billed for airtime.  
Press  
.
Sprint PCS Operator Services  
Sprint PCS Operator Services can provide assistance in placing collect  
calls or calls billed to a local telephone calling card or a third party.  
Press  
.
Note: Sprint PCS Operator Services may not be available in all affiliate  
markets.  
Section 1  
Getting Started With Sprint PCS Service  
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15  
     
Understanding This User Guide  
This user guide introduces you to our technology and all the advantages  
of your new Sprint PCS Phone – through easy-to-follow instructions.  
Sections break down categories of information to progressively take  
you all the way from learning the basics to using the most advanced  
phone features.  
Tips highlight special shortcuts and timely reminders to help you  
make the most of your new phone.  
The Index helps you find specific information quickly.  
We know that your time is valuable and that’s why we’ve designed this  
guide to be used in a building block format or in stand-alone sections.  
You’ll get the most out of your phone if you read each section. However,  
if you’d like to get right to a specific feature, you’ll be able to locate the  
specific section using the colored tabs. Follow the instructions in that  
section and you’ll be ready to use your phone in no time.  
Section 1  
16  
Getting Started With Sprint PCS Service  
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2
Getting to Know  
Your Sprint PCS PhoneTM  
In This Section  
Front View of Phone  
Viewing the Display Screen  
Your Phone’s Highlights and Features  
Using the Battery  
our Sprint PCS Phone is packed with features that simplify your life and  
expand your ability to stay connected to the people and information  
Y
that are important to you. We know that you’re anxious to start using it, so  
this section will give you a quick introduction to your new phone. The  
easy-to-follow instructions will guide you through the basics of the most  
common features of your phone and you’ll be on your way to using it in  
no time.  
Don’t forget the other chapters in this guide. They’re filled with information  
about the capabilities and benefits of your new Sprint PCS Phone. They  
include detailed step-by-step instructions that familiarize you with all the  
features and explain how to customize your phone to meet your specific needs.  
Section 2  
Getting to Know Your Sprint PCS Phone  
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17  
   
Highlights and Features  
Congratulations on the purchase of your phone(SPH-A400). This phone  
is lightweight, easy-to-use, reliable, and offers many significant features:  
Dual-band capability provides access to other PCS CDMA and analog  
cellular networks where Sprint PCS has implemented roaming  
agreements. For further information see "Understanding How  
Roaming Works" on page 28.  
Sprint PCS Wireless WebSM Browser provides access to the wireless  
Internet in digital mode. For further information see "The Sprint  
PCS Wireless Web Browser" on page 104.  
Sprint PCS Wireless Web MailSM, AOL Instant MessengerSM Service and  
Sprint PCS Wireless Web Short MailSM provide quick and convenient  
text messaging capabilities. For further information see "Using  
Sprint PCS Wireless Web Mail" on page 112.  
Sprint PCS Wireless WebSM Connection offers wireless modem  
capabilities for your personal computer in digital mode. For further  
information see "Signing up for Sprint PCS Wireless Web Updates"  
on page 116.  
Sprint PCS Voice CommandSM lets you dial phone numbers by  
speaking someone’s name or the digits in their phone number. For  
further information see "Using Sprint PCS Voice Command" on page  
36.  
Large 4-level gray scale, 6-line display.  
User friendly, menu driven access to features and options.  
The phone’s “flip” cover can be set to answer an incoming call when  
opened.  
The backlit display screen makes it effortless to read the display in  
low light environments and at night.  
An Internal Phone Book with 250 number capacity.  
Speed Dialing, there are four methods of calling numbers previously  
stored in the Internal Phone Book.  
A Calendar function allows the scheduling of events, the ability to  
create “To Do Lists”, set timers and alarms.  
Voice activated dialing with 10 locations.  
T9 predictive text entry for simplicity in entering names and events  
into both the Internal Phone Book and Calendar.  
Section 2  
18  
Getting to Know Your Sprint PCS Phone  
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Vibrate mode announces incoming calls and messages without  
disturbing people around you.  
A choice of melodies can be used instead of ringer types.  
Section 2  
Getting to Know Your Sprint PCS Phone  
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19  
Front View of Phone  
Section 2  
20  
Getting to Know Your Sprint PCS Phone  
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Command Keys  
Menu: Displays the first level or Main Menu of options.  
Highlight and press  
again to view the next menu page.  
OK: Pressing  
when navigating through a menu accepts the  
highlighted choice in the menu. Pressing  
automatically dials your voicemail.  
for two seconds  
Navigation Key: This key allows you to scroll through the  
phone menu options, and provides a shortcut to phone  
functions from Standby Mode.  
Volume Key: (On the side of your phone). Adjust the ringer  
volume in standby mode (with the flip open). Adjust the voice  
volume during a call. In a menu, scroll up or down to navigate  
through the menu options. Volume Keys also mute the ringer  
during an incoming call.  
TALK: Place or receive a call. In standby mode, press the key  
once to enter the Outgoing call log. If you press and hold the key  
down you will initiate Voice Dial.  
CLR (CLEAR): Deletes characters from the display. When in a  
menu, press to return to the previous menu.  
END: Ends a call. Press and hold this key to turn your phone On  
or Off. While in the main menu, it returns the phone to standby  
mode and cancels your input.  
Numeric Keys: Use these keys to enter numbers, letters, and  
characters.  
Pound: Enters the pound [#] character for calling features. In  
text entry mode, press to enter a space.  
Asterisk: Enters the asterisk [*] character for calling features. In  
text entry mode, press to change the character input type.  
Headset Jack: (on the top of the phone.) Allows you to plug in  
an optional headset for safe, convenient hands-free  
conversations.  
Section 2  
Getting to Know Your Sprint PCS Phone  
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21  
   
Viewing the Display Screen  
This list identifies the symbols you’ll see on your display screen.  
shows your current signal strength.The more lines you have,  
the stronger your signal.  
shows that the GPS receiver is On or Off.  
means your phone cannot find a signal.  
tells you a call is in progress.  
indicates you are “roaming” off the Sprint PCS  
Nationwide Network.  
indicates you are “roaming” off the Sprint PCS  
Nationwide Network on an analog system.  
indicates you have voicemail, text, numeric pages, or  
Sprint PCS Web Alert messages waiting. Press  
of pending messages or press and hold to dial voicemail box.  
indicates your phone is in vibrate mode.  
shows your current battery charge strength. (Icon shown  
fully charged.)  
briefly to see a list  
Tip: Display indicators let you know when you’re off the Sprint PCS  
Nationwide Network and whether you’re operating in digital or analog mode.  
Using the Battery  
Battery Capacity  
Your Sprint PCS Phone is equipped with a Lithium Ion (LiIon) battery. It  
allows you to recharge your battery before it is fully drained. The battery  
provides approximately 3.6 hours of continuous digital talk time  
(1 hour in analog) or approximately 168 hours of continuous digital  
standby time (15 hours in analog).  
Approximately five minutes before the battery charge level gets too low to  
operate the phone, the battery sensor will let you know by blinking an  
empty battery icon (  
), sounding an audible alert and displaying a  
warning message. If you continue to operate the phone without  
charging, the phone will turn off automatically (after a three to five  
minute delay). If this happens, your call will end.  
Section 2  
22  
Getting to Know Your Sprint PCS Phone  
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Note: Long backlight settings, searching for service, vibrate mode and  
Browser use affect the battery’s talk and standby times.  
Tip: Be sure to charge your phone’s battery and watch your indicator to  
ensure your levels are okay.  
Installing the Battery  
Your Sprint PCS Phone comes with a LiIon battery. Follow these steps to  
install it:  
1. Place the battery on to the back of the phone, making sure that the  
three plastic tabs line up with the corresponding holes on the phone.  
2. Gently push the battery down on the phone until it snaps into place.  
Removing the Battery  
To remove your battery for charging or for another reason, follow these  
easy steps:  
1. Make sure the power is off by pressing and holding  
so you  
don’t lose any stored numbers or messages.  
2. Push up on the battery release latch and pull the battery away from  
the latch.  
3. Lift the battery away from the phone.  
Section 2  
Getting to Know Your Sprint PCS Phone  
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23  
   
Charging the Battery  
Your Sprint PCS Phone comes with a rechargeable battery. You should  
charge the battery as soon as possible so you can begin using your phone.  
Keeping track of your battery’s charge is important. For a quick check of  
your phone’s battery level, glance at the battery charge indicator located  
in the upper-right corner of your phone’s display screen. If the battery  
charge gets too low, the battery icon (  
a warning tone.  
) blinks and the phone sounds  
Always use a Sprint PCS-approved Desktop Charger, Travel Charger or  
Vehicle Power Adapter to charge your battery.  
Warning! Using the wrong battery charger could cause damage to your  
phone and void the warranty.  
Using the Single-Slot Desktop Charger  
To use the single-slot desktop charger provided with your phone:  
1. Plug the dual-slot desktop charger’s power cord into a wall outlet.  
2. Insert the phone (with the battery installed) into the slot of the  
charger.  
The LED on the front of the dual-slot desktop charger indicates the  
following:  
A red light indicates the battery is charging.  
A green light indicates the battery is at least 90 percent charged.  
A yellow light indicates that the battery is operating at a temperature  
that is too high or too low, or that there is a poor connection. Make  
sure the phone is resting in the charger slot.  
It generally takes about four hours to fully recharge a completely  
discharged battery. With the Sprint PCS-approved LiIon battery, it is  
practical to recharge the battery before it becomes completely discharged.  
To get the quickest charge for any battery:  
Turn the phone off.  
Put the phone with the battery attached, into the front slot of the  
charger.  
Section 2  
24  
Getting to Know Your Sprint PCS Phone  
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Serial Connector  
The serial connector at the bottom of the phone allows you to connect  
the Travel Adapter or Vehicle Lighter Charger to the phone. It also allows  
you to connect the optional serial cable to the phone. For more  
information, see "Accessory Options" on page 128.  
Section 2  
Getting to Know Your Sprint PCS Phone  
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25  
Section 2  
26  
Getting to Know Your Sprint PCS Phone  
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3
Understanding Roaming  
In This Section  
Understanding How Roaming Works  
Understanding the Difference Between Roaming and  
Sprint PCS Network Calls  
Setting Your Phone’s Roam Mode  
Setting and Using Call Guard  
oaming is the ability to make or receive calls while you’re off the  
R
Sprint PCS Nationwide Network. Your new dual-band Sprint PCS  
PhoneTM works anywhere on the Sprint PCS Nationwide Network and allows  
you to roam on analog and digital networks virtually anywhere in the U.S.  
where compatible wireless service is available.  
This section explains how roaming works as well as special features that let  
you manage your roaming experience.  
Section 3  
Understanding Roaming  
27  
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Understanding How Roaming Works  
Recognizing Icons on the Display Screen  
Your phone’s display screen always lets you know when you’re off the  
Sprint PCS Network and whether your phone is operating in analog or  
digital mode. The following chart indicates what you’ll see depending on  
where you’re using your phone.  
Roaming  
Indicator  
Analog  
Indicator  
Sprint PCS Nationwide Network  
Other Digital Networks  
Analog Networks  
Tip: Remember, when you’re using your phone off the Sprint PCS Network,  
always dial numbers using 11 digits (1 + area code + number.)  
Note: You will pay a higher per-minute rate for roaming calls.  
Roaming on Other Digital Networks  
When you’re roaming on other digital networks, your call quality and  
security will be similar to the quality you receive when making calls  
while on the Sprint PCS Network. You may not be able to access certain  
calling features, such as Sprint PCS Wireless Web.  
Roaming on Analog Networks  
When you roam on analog networks, you will experience a similar  
quality provided by other analog carriers today. Although some calling  
features, such as Sprint PCS Wireless Web, may be unavailable, you can  
still make and receive calls. You will experience a few differences  
including:  
You are more likely to experience static, cross-talk, fade-out and  
dropped calls.  
Section 3  
28  
Understanding Roaming  
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Some calling features which are standard on the SprintPCS Network,  
such as Call Waiting, Sprint PCS Wireless Web and direct  
international dialing, are unavailable.  
There are security and privacy risks (eavesdropping and cloning)  
that exist with conventional analog services today.  
Your battery needs recharging sooner when you use your phone for  
analog roaming.  
Tip: If you’re on a call when you leave the Sprint PCS Network and enter  
an area where roaming is available (whether digital or analog), your call is  
dropped. If your call is dropped in an area where you think Sprint PCS  
Service is available, turn your phone off and on again to reconnect to the  
Sprint PCS Nationwide Network.  
Setting Your Phone’s Roam Mode  
Your Sprint PCS Phone allows you to control your ability to roam. By  
using the Roaming menu option, you determine which signals your  
phone accepts.  
Set Mode  
Choose from three different settings on your dual-band mode phone to  
control your roaming experience:  
1. Press  
2. Press  
3. Press  
for Main Menu  
for Roaming.  
for Set Mode. To select an option, scroll to select  
Automatic, Sprint PCS, or Analog.  
4. Press  
to Save.  
Automatic: This setting seeks Sprint PCS Service. When Sprint PCS  
Service is unavailable, it searches for an alternative system.  
Sprint PCS: This setting allows you to select the Sprint PCS  
Nationwide Network only and prevents roaming on other networks.  
Analog Only: This setting forces the phone to seek an analog  
roaming system. The previous setting is restored the next time the  
phone is turned on.  
Section 3  
Understanding Roaming  
29  
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Setting an Alert When Roam Charges Apply (Call Guard)  
In addition to the roaming icon, Call Guard alerts you when roaming  
charges apply. This feature makes it easy to manage your roaming  
charges by reminding you when you make or receive roaming calls. It  
also requires you to take additional steps before placing or answering a  
roaming call. These additional steps are not required when you make or  
receive calls while on the Sprint PCS Nationwide Network.  
To Turn the Call Guard Feature On or Off:  
1. Press  
2. Press  
3. Press  
for the Main Menu.  
for Roaming.  
for Call Guard. Wait briefly until a message prompt  
displays and then disappears from the display screen.  
4. Select Yes or No, and press  
.
If the Yes option is chosen, an extra step is required to make or take  
roaming calls.  
If the No option is chosen, no extra step is required to make or take  
roaming calls.  
To Place Roaming Calls With Call Guard On:  
1. From the main menu, dial 1 + area code + the seven-digit number.  
(You can also initiate a call from the Internal Phone Book, Call  
History or Sprint PCS Web Messages) and press  
.
2. A message is displayed indicating that roaming rate applies. Press  
to place the call.  
To Answer Incoming Roaming Calls With Call Guard On:  
Remember if the Call Guard feature is set to On, you need to take extra  
steps to make and receive roaming calls even if you have selected the  
Analog Only setting.  
Setting the Time and Date in Analog mode  
The time and date are set automatically by the Sprint PCS network. If you  
are outside your coverage area and are in analog mode, the time and  
date are not automatically updated. To set the time and date in analog  
mode:  
1. Press  
for the Main Menu.  
Section 3  
30  
Understanding Roaming  
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2. Press  
for Calendar.  
3. Press  
for Set Time.  
4. Enter the correct time and date and press  
.
Section 3  
Understanding Roaming  
31  
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32  
Understanding Roaming  
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4
Making and Answering Calls  
In This Section  
Making Calls  
Answering Calls  
Using Sprint PCS Voice Command  
Dialing Options  
In-Call and End-of-Call Options  
Using One-Touch/Two-Touch Speed Dialing  
Calling Emergency Numbers  
our Sprint PCS PhoneTM gives you different options for placing calls, so  
you can use the method that works best for you. Once you learn the  
Y
basics here, the possibilities are endless.  
Section 4  
Making and Answering Calls  
33  
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Making Calls  
Your Sprint PCS PhoneTM offers many different ways to make calls,  
including Sprint PCS Voice CommandSM ("Using Sprint PCS Voice  
Command" on page 36), Speed Dialing ("Using One/Two/Three Speed  
Dialing" on page 43) and using Call History ("Viewing Call History  
(Incoming, Outgoing and Missed)" on page 62).  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number. (If you make a mistake while dialing, press  
to erase one digit at a time. Press and hold  
the entire number.)  
3. Press . (To make calls when you are roaming, and Call  
Guard is enabled, press to acknowledge Roaming rates. For  
to erase  
further information see "To Place Roaming Calls With Call Guard  
On:" on page 30)  
4. When you’re finished, press  
or close the flip to complete the  
call.  
Tip: To redial your last outgoing call, press  
to view the phone  
number. Press  
again to dial.  
Tip: When making calls off the Sprint PCS Network, always dial using  
11 digits (1 + area code + phone number).  
Answering Calls  
1. Make sure your phone is on. If your phone is off, incoming calls go  
to voicemail.  
2. When your phone rings, press  
. (To answer incoming calls  
. For  
when you are roaming and Call Guard is enabled press  
further information see "To Answer Incoming Roaming Calls With  
Call Guard On:" on page 30)  
3. To disconnect the call, press  
briefly.  
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Adjusting Volume During a Conversation  
Whether you need to hear more or less of a conversation, adjust the  
volume keys on the side of your phone during a call.  
To preset the voice volume when the phone is in standby mode:  
1. Press  
2. Press  
3. Press  
.
for Sounds.  
for Voice Volume.  
4. Select the desired level using the volume keys and press  
to save  
and exit.  
Missed Call Notification  
When an incoming call is not answered, the number of missed calls  
together with the last call’s phone number is displayed on your screen.  
To display the Missed Call log and view the last 10 missed calls:  
1. Press  
2. Press  
3. Press  
.
for Calls.  
for Missed.  
Note: To view the details of the missed call, highlight the entry and  
press  
.
To dial a missed call entry’s phone number:  
Highlight the entry. Press and hold  
.
Muting a Call  
There are times when it’s necessary to mute a call so that your caller does  
not hear you or certain background noise.  
To use this function during a call:  
1. Press  
2. Highlight (Un)Mute.  
3. Press  
When the phone is muted, “Mute” appears on the display.  
.
.
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35  
           
To unmute a call:  
1. Press  
2. Highlight (Un)Mute.  
3. Press  
.
.
Using Sprint PCS Voice Command  
With Sprint PCS, the first wireless provider to offer innovative Voice  
Command technology, reaching your friends, family, co-workers and  
teammates has never been easier – especially when you’re on the go.  
With Sprint PCS Voice Command:  
You can store all your contact’s phone numbers, so you can simply say the  
name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize voicemail  
passwords or try to dial while you’re driving.  
You can call anyone in your address book – even if you don’t  
remember their phone number.  
It’s Easy To Start  
Just dial  
service. You can also dial  
from your Sprint PCS PhoneTM to activate the  
to go through a Sprint PCS  
Voice Command tutorial directly from your phone.  
Create Your Own Address Book  
You can program up to 250 names into your address book and with the  
advanced technology of Sprint PCS Voice Command – you can have  
instant access to all of them.  
There are four ways to update your address book:  
On the Web: Go to www.talk.sprintpcs.com and receive a fully  
functional Web-based address book to create and update your  
contacts.  
Use an Existing Address Book: Upload your contacts from  
Microsoft® Outlook,® Microsoft Excel and other personal information  
software into your address book for no additional charge.  
Call Directory Assistance: If you don’t have a computer or  
Internet access handy, you can have Sprint PCS Directory Assistance  
look up phone numbers for you and automatically add them to your  
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address book. Just say, “Call operator,” and we’ll add two names and  
numbers to your address book for our standard directory assistance  
charge.  
Use Voice Recordings: Simply dial  
and say, “Add  
name.” You will then be asked to say the name and number you  
want to add to your personal address book. Your address book can  
store up to 20 Voice Recordings at once.  
How It Works  
1. Once you’ve signed up for Sprint PCS Voice Command and created  
your address book, all you do is press  
followed by the prompt “Ready.”  
. You’ll hear a tone  
2. After the “Ready” prompt, simply say, in a natural voice, the name of  
the person or the number you’d like to call. For example, you can  
say, “Call Jane at work,” “Call John on his wireless phone,” “Call  
555-1234” or “Look up Bob.”  
3. The number will automatically be dialed. Keep in mind that  
Sprint PCS Voice Command recognizes not only your voice, but any  
voice, so others can experience the same convenience if they use your  
phone.  
For more helpful hints on Sprint PCS Voice Command, visit  
www.talk.sprintpcs.com.  
Dialing Options  
Dialing options are displayed when you enter numbers using the keypad.  
To select an option press  
and the number on the keypad that  
corresponds with the desired choice.  
(1) Talk is used to dial the phone number. (If you are roaming and  
have the Call Guard feature activated, you must then press  
.
See "To Place Roaming Calls With Call Guard On:" on page 30.)  
(2) Save to save the phone number in your Internal Phone Book.  
(See "Finding Internal Phone Book Entries" on page 74.)  
(3) Find is used to locate and display Internal Phone Book entries  
that contain the numbers entered. (See "Finding Internal Phone  
Book Entries" on page 74.)  
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(4) Hard Pause is used to insert a hard pause. (See "Dialing and  
Saving Phone Numbers With Pauses" on page 42.)  
(5) 2-Second Pause to insert a 2-second pause. (See "Dialing and  
Saving Phone Numbers With Pauses" on page 42.)  
Tip: To speed dial a phone number from the main menu, press and hold the  
Internal Phone Book entry number. If the entry number is two digits, enter  
the first digit, then press and hold the second digit.  
In-Call Options  
During a call, your phone displays menu options in addition to the main  
menu.  
To select an option, highlight it and press  
.
(1) Mute or (Un) Mute Select (Un)Mute to mute your phone’s  
microphone. Select (Un)mute again to reactivate the microphone.  
(2) Calls checks your call log for outgoing, incoming, and missed  
calls. You can also erase the logs from this menu.  
(3) Phonebook accesses the Phone Book menu options.  
(4) 3-Way Call allows you to talk to two different people at the same  
time. (For more information, see "Three-Way Calling" on page 59.)  
(5) Messages allows you to check for voicemail, page, and text  
messages.  
(6) Calendar accesses the Calendar menu options which allows you  
to schedule different events.  
(7) Version displays the hardware and software version being used.  
Incoming Call Notification  
Depending on your settings, your Sprint PCS Phone notifies you of  
incoming calls in the following ways:  
The phone rings and/or vibrates.  
The LED flashes.  
The backlight illuminates.  
The screen displays an incoming call message.  
If the phone number is available, the phone number of the caller is  
displayed.  
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If the phone number is in your Internal Phone Book, the Phone  
Book entry’s name is displayed.  
The following option is also displayed.  
End: Silent to mute the ringer.  
Note: You can also mute the ringer by pressing the up or down volume key.  
Changing Ringer Volume  
To change the ringer volume, adjust the volume keys on the side of your  
phone when the phone is in Standby mode and the flip is open.  
Note: To change the ringer volume from the main menu, see "Changing  
Ringer Volume" on page 56.  
End-of-Call Options  
After receiving a call from or making a call to a phone number that is  
not in your Internal Phone Book, the phone number, the duration of the  
call and the following menu options are displayed for 10 seconds. During  
this time you can press  
book.  
to add this number to your internal phone  
Note: The End-of-Call options are not displayed for calls identified as  
No ID or Restricted.  
Saving a Phone Number  
Your Sprint PCS Phone can store up to 250 Internal Phone Book  
numbers. Phone Book entries can store up to a total of six phone  
numbers and the entry’s name can contain 12 characters. There are  
seven different labels that are available, they are home, work, mobile,  
pager, fax, or no label. Any of these labels can be selected to be use as the  
Speed Dial number. Speed dial can only be assigned to one number in  
each phone book entry.  
To save a number from the main menu:  
1. Enter a phone number.  
2. Press  
.
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3. Press  
for Save.  
4. Press  
for New Entry?.  
5. Select the desired label by scrolling through the Home, Work,  
Mobile, Pager, Fax, Email, or No Label. Press  
.
6. Enter the name of the entry using the keypad. Press  
to select the  
desired entry mode. For more information on the different entry  
modes, see "Selecting a Character Input Mode" on page 51.  
7. Press  
to exit the Enter Name screen.  
8. Press the Navigation key down and highlight the Location field.  
9. Press the Navigation key to the left or right to display the desired  
location, or leave the value defaulted to the first available.  
10. Press the Navigation key down to highlight the Speed Dial field.  
11. Press the Navigation key left or right to scroll through all labels  
assigned to this entry. Choose the one you wish to be the primary  
number for this phone book entry.  
12. Press the Navigation key down to highlight the Secret field.  
13. Press the Navigation key left or right to scroll between On or Off.  
14. Press the Navigation key down and highlight the Group field.  
15. Press the Navigation key left or right to scroll between the different  
groups.  
16. Press the Navigation key down to highlight the Name Ringer field.  
17. Press the Navigation key left or right to scroll between the different  
ringers.  
18. Press  
to save the entry in the internal phone book.  
Note: A phone number labeled Fax or Data can only be dialed through a  
personal computer.  
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Finding a Phone Number  
You can search for Internal Phone Book entries with phone numbers that  
contain a specific string of numbers.  
To find a phone number:  
1. Enter one or more digits. The more numbers you enter, the more  
specific the search becomes.  
2. Press  
to display the main menu options.  
3. Press  
for Find. The phone prompts you to “Wait” and tells you  
how many numbers match the number of digits you just entered into  
the phone.  
4. Press the navigation key  
up or down to scroll through the list  
of available matches.  
5. When the desired number is displayed, press  
.
Four-Digit Dialing  
Your phone has the ability to find and dial 4-digits of any phone number  
stored in the address book.  
To call someone stored in your phone book by entering four digits of  
their phone number:  
1. From the standby mode, enter four digits of any phone number  
stored in the phone book.  
2. Press  
.
Note: If more than one number is found with the same last four digits, use  
the navigation key to scroll up or down to the desired entry. When the  
desired number is displayed, press  
.
Or:  
To dial four digits without the 4-digit dial feature interfering:  
1. From the standby mode, enter four digits.  
2. Press  
for 4-Digit Dial.  
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Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with automated  
systems, such as voicemail or credit card billing numbers. If you select a  
hard pause, the next set of numbers are sent when you press  
. If  
you select a 2-second pause, your phone automatically sends the next set  
of numbers after two seconds.  
Note: You can have multiple pauses in a phone number and combine  
2-second and hard pauses.  
To dial or save a phone number with pauses:  
1. When in standby mode, enter the first digits of the phone number  
that comes before the required pause.  
2. Press  
3. Press  
to open the Menu options.  
for Hard Pause or  
for a 2sec Pause. (Hard Pauses  
are displayed as a “p”and 2sec Pauses as a “T”.)  
4. Enter the additional numbers.  
Note: Complete step three and four again, if necessary.  
5. Press  
When dialing a number with a hard pause, highlight Send Tones and  
press to send the next set of numbers.  
to dial.  
Calling Emergency Numbers  
You can place calls to 911 (dial  
and press  
),  
even if your phone is locked or your account is restricted.  
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Using One/Two/Three Speed Dialing  
With this feature, you can automatically call Speed Dial entries using  
one key press for locations 1-9, two key presses for locations 10-99, or  
three key presses for locations 100-250.  
To use One-Touch Dialing for Speed Dial locations 1-9:  
Press and hold the appropriate key for two seconds. The display  
confirms that the number has been dialed when it shows  
“Connecting.”  
To use Two-Touch Dialing for Speed Dial locations 10-99:  
1. Press the first digit.  
2. Press and hold the second digit for two seconds. The display confirms  
that the number has been dialed when it shows “Connecting.”  
To use Three-Touch Dialing for Speed Dial locations 100-250:  
1. Press the first digit.  
2. Press the second digit.  
3. Press and hold the third digit for two seconds. The display confirms  
that the number has been dialed when it shows “Connecting”.  
Displaying Your Phone Number  
Just in case you forget your phone number, your Sprint PCS Phone can  
remind you.  
To display your phone number:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Phonebook.  
3. Press  
for My Phone #. Your phone number is displayed on the  
screen.  
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5
Navigating Through Menus and  
Entering Text  
In This Section  
Menu Navigation  
Viewing the Menus  
Entering Characters by Tapping the Keypad  
Entering Characters Using T9 Text Input  
Entering Symbols and Numbers  
his section is a road map to using your phone and also shows how to  
enter characters in your phone. Every function and feature can be  
accessed through a menu. Take a few moments to know your way around  
and how to enter text. You’ll find that it makes your phone easier to use.  
T
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Menu Navigation  
Your Sprint PCS Phone allows you to scroll through menus quickly and  
easily. The scroll bar at the right of the menu keeps track of your position  
in the menu at all times.  
Working Within the Menu Structure  
Selecting Menu Items  
As you navigate through a menu, the options are highlighted. Select an  
option by highlighting it and pressing  
.
For example, if you want to view your last incoming call:  
1. From the main menu, highlight Calls and press  
.
2. Press the navigation key down to highlight Incoming and press  
.
If you have received any calls, they are displayed on the screen.  
Backing Up Within a Menu  
To go to the previous menu:  
Press  
To return to standby mode:  
Press  
.
.
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Viewing the Menus  
Menu Diagram  
Menus let you check or change your phone settings. The following  
outline shows your phone’s menu structure.  
1. Location  
1: Services  
2: Settings  
1: On  
2: Off  
2. Calls  
1: Outgoing  
2: Incoming  
3: Missed  
4: Erase History  
1: Outgoing  
2: Incoming  
3: Missed  
4: All Calls  
5: Air Time  
1: Last Call  
2: Lifetime  
3. Wireless Web  
1: Downloads  
2: Messages  
3: Web Alerts  
4: Start Browser  
5: Connection  
1: Data/Fax Off Voice Only  
2: Incoming Fax Only  
3: Incoming Data Only  
6: Web Guard  
1: None  
2: To Start  
3: To End  
4: Both  
7: Erase  
1: Page/Text  
2: Web Alerts  
4. Phone Book  
1: Find Name  
2: Add New Entry  
3: My Phone#  
4: Find Entry  
5: Group Search  
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1: In No Group  
2: In VIPs  
3: In Colleague  
4: In Family  
5: In Friends  
6: Add email  
7: Services  
1: Account Info  
2: Customer Care  
3: Dir Assist  
4: Prepaid SVC  
5. Roaming  
1: Set Mode  
2: Call Guard  
1: Today  
1: Automatic  
2: Sprint PCS  
3: Analog  
1: Yes  
2: No  
6. Calendar  
2: Month View  
3: Jump to Date  
4: To Do List  
5: Countdown  
6: Alarm Clock  
1: Alarm # 1  
2: Alarm # 2  
3: Alarm # 3  
7: Set Time  
7. Voice Mail  
8. Voice Dial  
1: Listen  
2: Reset  
1: Record  
2: Review  
3: Erase All  
4: Set Active  
1: Talk Only  
2: Talk/Flip  
9. Sounds  
1: Ringer Volume  
1: Calls  
1: Off  
2: Vibrate  
3: 1-Beep  
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4: Level 1-8  
5: Ring+Vib  
2: Messages  
3: Alarm  
1: Off  
2: Vibrate  
3: 1-Beep  
4: Level 1-8  
1: Off  
2: Level 1-8  
2: Ringer Type  
1: Voice Calls  
1: with Caller ID  
2: No Caller ID  
2: Messages  
1: Voicemail  
2: Page  
3: Text  
4: Web Alerts  
3: Alarm  
4: Data/Fax In  
5: Schedule  
3: Key Beep  
1: Off  
2: Level 1-8  
4: Tone Length  
1: Short  
2: Long  
5: Alerts  
1: Minute Beep  
1: Off  
2: On  
2: Service  
1: Off  
2: On  
6: Voice Volume  
1: Level 1-8  
7: Roam Ringer  
1: Distinctive  
2: Normal  
0. Setup/Tool  
1: Display  
1: Idle Screen  
1: Day  
2: Flower  
3: Fall  
4: Night  
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49  
2: Backlight  
1: Flip Open  
2: 30 Seconds  
3: 8 seconds  
4: Off  
3: Greeting  
4: Contrast  
1: Lowest  
2: Low  
3: MED  
4: High  
5: Highest  
5: Version  
2: Security  
1: Lock Phone  
1: Unlocked  
2: On Power Up  
3: Lock Now  
2: Change Lock  
3: Special #  
1: Empty  
2: Empty  
3: Empty  
4: ErasePBook  
5: Reset Phone  
3: Call Answer  
1: Any Key  
2: Flip Open  
3: Talk Key  
4: Auto Answer (Car Kit Only)  
1: Car Kit Only No  
2: Car Kit Only Yes  
5: Language  
1: English  
2: Spanish  
6: Calculator  
* Games  
1: Push Push  
2: Fly Ribbon  
3: Puzzle World  
4: Spider Hunter  
InUse Menu  
1: (Un)Mute  
2: Calls  
1: Outgoing  
2: Incoming  
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3: Missed  
4: Erase History  
5: Air Time  
3: PhoneBook  
1: Find Name  
2: Add New Entry  
3: My Phone #  
4: Find Entry  
5: Group Search  
6: Add email  
7: Services  
4: 3-Way Call  
5: Messages  
1: Voice Mail  
2: Page/Text  
3: Erase  
6: Calendar  
1: Today  
2: Month View  
3: Jump to Date  
4: To Do List  
5: Countdown  
6: Alarm Clock  
7: Set Time  
7: Version  
Selecting a Character Input Mode  
When prompted to enter text, the current text entry mode will appear  
above the  
key in the lower right hand side of the display. There are  
four text entry modes:  
1. T9 (English)  
2. Alpha  
3. Symbol  
4. Number  
To change the Input Mode, press  
the keypad.  
then the corresponding number on  
When entering text, use the indicated key to perform the following text  
entry functions:  
Press  
Press  
to cycle through T9 word matches.  
to insert a space.  
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Press  
to enter a period (.)and other common symbols  
Entering Characters by Tapping the Keypad  
To enter characters by tapping the keypad, select the abc mode (see  
“Selecting a Character Input Mode” on page 51). Press the  
corresponding key until the desired character appears. By default, the  
first letter of a word is capitalized and following letters are lowercase.  
Characters scroll in the following order:  
1 . @ , : ? - ; ’ / ( ) ! # % & * < > _ + = “ \ { } $ [ ]  
A B C 2  
D E F 3  
G H I 4  
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
0
Shift  
Space  
Note: If you press and hold a numeric key for two seconds, the  
corresponding number automatically is displayed. All alpha characters  
associated with the key are bypassed.  
Entering Characters Using T9 Text Input  
To enter characters using T9 Text Input, select the T9 Word mode (For  
more information, see "Selecting a Character Input Mode" on page 51).  
T9 Text Input analyzes the letters you enter using an intuitive word  
database and creates a suitable word. (The word may change as you  
type.) If the word you want does not display after you have entered all the  
letters, press  
to scroll through additional word selections. To accept  
a word and insert a space, press  
.
If you make a mistake, press  
to erase a single character. Press  
and hold  
to delete an entire entry.  
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Entering Symbols and Numbers  
To enter symbols, select the Symbol mode. (See "Selecting a Character  
Input Mode" on page 51). To enter a symbol, press the appropriate key  
indicated on the display.  
To enter numbers, select the Number mode and press the appropriate key  
(For more information, see "Selecting a Character Input Mode" on page  
51).  
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6
Adjusting Volume  
In This Section  
Changing the Ringer Volume  
Silencing the Ringer  
Adjusting Volume During a Conversation  
Muting a Call  
ith all the things that demand your attention in today’s fast-paced  
W
world, it’s important to tune-in to what really matters. Your phone  
gives you the ability to control your phone’s volume with the touch of a  
button. Not only can you control what you hear, you can also control what  
your caller hears.  
Section 10  
Adjusting Volume  
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Changing Ringer Volume  
To change the ringer volume, use the volume keys on the side of your  
phone when the phone is in standby mode with the flip open.  
To change the ringer volume from the Main Menu:  
1. Press  
2. Press  
3. Press  
4. Press  
for Menu options.  
for Sounds.  
for Ringer Volume.  
for Calls.  
5. Select Off/Vibrate/1-Beep/Level 1-8/Ring+Vib, and press  
.
Silencing the Ringer  
To silence the ringer on incoming calls:  
1. When the phone rings, press a volume key, or  
. Press  
to  
answer the call.  
Adjusting Volume During a Conversation  
When you need to regulate the volume during a conversation, use the  
volume keys on the side of your phone to adjust the sound.  
Muting a Call  
There are times when it’s necessary to mute a call so that your caller does  
not hear you or certain background noise. To mute a call, press and hold  
for two seconds. To (un)mute a call, press and hold  
seconds.  
To Mute a call from the Main Menu:  
for two  
1. Press  
2. Press either  
for Menu options, highlight (Un)Mute.  
or  
.
When the phone is muted, “Mute” displays.  
To (Un)Mute a call:  
1. Press  
for Menu options.  
2. Highlight (Un)Mute, and press  
or  
.
Section 10  
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Adjusting Volume  
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7
Using Sprint PCS Service  
Features  
In This Section  
Using Caller ID  
Responding to Call Waiting  
Three-Way Calling  
Forwarding Your Calls  
ow that you’ve mastered the basics, you can begin to focus on where  
N
you want to go. This section guides you step-by-step through the  
calling features that enhance your Sprint PCS Service. From Caller ID to  
Call Forwarding, using these features will help you make the most of your  
Sprint PCS Service.  
Section 6  
Using Sprint PCS Service Features  
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Using Caller ID  
Caller ID lets you know who’s calling by displaying the number of the  
person calling when your phone rings. If the caller’s name and number  
are already stored in your Internal Phone Book, the corresponding name  
appears with the number. In the same way, if you call someone who has  
this feature your phone number displays on their phone.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press  
2. Enter the number you want to call.  
3. Press (or highlight Roam Call and press  
.
).  
To permanently block your number, call Sprint PCS Customer Care.  
Responding to Call Waiting  
Call Waiting alerts you of incoming calls while you’re on a call by  
sounding a beep. The display screen informs you that a call is coming in  
and shows the caller’s phone number (if it’s available and you are in  
digital coverage).  
To respond to an incoming call while you’re on a call:  
Press  
. (This puts the first caller on hold and answers the  
second call.)  
To switch back to the first caller, press  
again.  
Tip: For those calls where you don’t want to be interrupted, you can  
temporarily disable Call Waiting by pressing  
before placing  
your call. Call Waiting is automatically reactivated once you end the call.  
Note: You don’t have to worry about being interrupted during a Sprint PCS  
Wireless WebSM call because Call Waiting and Three-Way Calling are  
automatically disabled.  
Section 6  
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Using Sprint PCS Service Features  
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Three-Way Calling  
With Three-Way Calling, you can talk to two different people at the same  
time. When using this feature, the normal airtime rates will be charged  
for each of the two calls.  
1. During a conversation, press  
.
2. Enter the number for the third party, and press  
3. When you are connected to the third party, press  
to begin your Three-Way call.  
.
once again  
If one of the people you called hangs up, you and the remaining caller  
stay connected. If you initiated the call and are the first to hang up, all  
three callers are disconnected.  
Tip: You can also begin a Three-Way Call while on an existing call by  
displaying a phone number stored in your Internal Phone Book, Call History  
or Sprint PCS Wireless Web Messages. Highlight the desired number and  
press  
together.  
. Once the party answers, press  
again to connect all parties  
Forwarding Your Calls  
Call Forwarding lets you forward all your incoming calls to another  
phone number – even when your phone is turned off. You can continue  
to make calls from your phone with Call Forwarding activated.  
To Activate Call Forwarding:  
1. Press  
.
2. Enter the area code and phone number to which your calls should be  
forwarded.  
3. Press  
. You will hear a tone confirming the activation of Call  
Forwarding.  
To Deactivate Call Forwarding:  
Press  
Press  
.
. You hear a tone to confirm the deactivation.  
Note: You are charged a higher rate for calls you have forwarded.  
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Using Sprint PCS Service Features  
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Using Sprint PCS Service Features  
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8
Managing Call History  
In This Section  
Viewing Call History (Incoming, Outgoing and Missed)  
Call History Options  
Making a Call From Call History  
Saving a Phone Number From Call History  
Erasing Call History  
he Call History helps you manage your time more effectively. It keeps  
track of incoming calls, calls made from your Sprint PCS PhoneTM and  
missed calls. This section guides you through accessing and making the  
most of your Call History.  
T
Section 8  
Managing Call History  
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Viewing Call History (Incoming, Outgoing and Missed)  
You’ll find your Call History invaluable. It is a list of the last 10 phone  
numbers or Internal Phone Book entries for calls you placed, received or  
missed. Call History makes redialing a number fast and easy. It is  
continually updated as new numbers are added to the beginning of the  
list and the oldest entries are removed from the bottom of the list.  
Each entry contains the phone number (if it is available) and Internal  
Phone Book entry name (if the phone number is in your Internal Phone  
Book). Duplicate calls (same number and type of call) may only appear  
once on the list.  
To view a Call History entry:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Calls.  
for Outgoing,  
for Incoming, and  
Missed.  
Call History Options  
For additional information and options on a particular call, highlight a  
Call History entry and press followed by to view these options.  
This feature gives you the option of selecting:  
Talk to call the phone number.  
Save to save the sender’s phone number (if the number is not  
already stored in your Internal Phone Book). For more information  
see "Saving a Phone Number From Call History" on page 64.  
Prepend to add numbers to the beginning of the phone number.  
(For more information see "Prepending a Phone Number From Call  
History" on page 63.)  
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Managing Call History  
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Making a Call From Call History  
To place a call from Call History:  
1. Scroll to highlight the required number and press  
the call.  
to complete  
Note: You cannot make calls from Call History to entries identified as  
No ID or Restricted. Calls labeled Data or Fax can only be dialed through a  
personal computer.  
Prepending a Phone Number From Call History  
If you need to make a call from Call History and you happen to be  
outside your local area code, you can add the appropriate prefix by  
following these steps:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Calls.  
for Outgoing, press  
for Incoming, or press  
for Missed.  
4. When the call list displays, scroll to highlight the desired call log,  
and press  
5. Press  
6. Press  
for Menu options.  
to Prepend.  
7. Enter the appropriate digits to prepend, and press  
to be  
connected.  
Section 8  
Managing Call History  
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Saving a Phone Number From Call History  
Your Sprint PCS Phone can store up to 250 Internal Phone Book  
numbers. Phone Book entries can store up to a total of 6 phone numbers  
and the entry’s name can contain 12 characters.  
To save a phone number from Call History:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Calls.  
for Outgoing, press  
for Incoming, or press  
for Missed.  
4. Scroll to highlight the phone number and press  
.
5. Press for  
6. Press  
Menu options.  
to save.  
7. Follow the prompts to complete storing the number to your Internal  
Phone Book.  
Note: You cannot save phone numbers already in your Internal Phone  
Book or from calls identified as No ID or Restricted.  
Erasing Call History  
To erase a Call History or all Call Histories:  
1. From standby mode press  
to open the Main Menu.  
2. Press  
3. Press  
for Calls.  
for Erase History. This opens the Erase History menu.  
Scroll to highlight one of the options:  
Outgoing, Incoming, Missed and All Calls.  
4. Press  
prompts, or press  
to erase the calls within the selected option and follow the  
to return to the previous menu.  
Section 8  
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Managing Call History  
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9
Managing Messaging  
In This Section  
Message Types  
New Message Alerts  
Message Options  
our Sprint PCS PhoneTM is always working to help you stay connected –  
even when you’re unavailable. With three types of messaging, you can  
depend on being notified of important information. This section steps you  
through the messaging functions available on your Sprint PCS Phone.  
Y
Section 9  
Managing Messaging  
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Setting Up Voicemail  
The first thing you’ll want to do after activating your phone is set up your  
voicemail.  
Knowing When You Have Messages  
There are several ways your Sprint PCS Phone alerts you of new  
messages:  
By displaying a message on the screen.  
By playing the assigned ringer type.  
By the LED blinking red.  
By displaying  
at the top of your screen for voicemail messages,  
Sprint PCS Web Messages, or Sprint PCS Web Alerts.  
Message Types  
There are three types of messaging features available from your  
Sprint PCS Phone’s menu. You can receive voicemail, Sprint PCS  
Web Messages (also known as page/text or SMS messages) and  
Sprint PCS Web Alerts (also known as Browser messages) as long as your  
phone has enough memory to store them. If the memory is full, you will  
be prompted to delete old messages to make room.  
Voicemail automatically captures calls when you can’t answer your  
phone or it is turned off. The voicemail system sends a notification to  
your phone when you have new voice messages or numeric pages.  
Web Messages include Sprint PCS Wireless Web Messages,*  
Sprint PCS Wireless Web Updates* and alerts that notify you of new  
Sprint PCS Wireless Web MailSM*. (For more information, see  
"Sending Web Messages" on page 68 or "Sprint PCS Wireless Web  
Update Options" on page 70.)  
Web Alerts let you know when you receive Sprint PCS Wireless Web  
Short MailSM * or an AOL Instant Message*. (For more information on  
each feature, see "The Sprint PCS Wireless Web" on page 104 or "Using  
AOL Instant Messenger Service" on page 113.)  
Note: Sprint PCS Wireless Web services may not be available in certain  
affiliate areas.  
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Managing Messaging  
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* You may need to subscribe to the Sprint PCS Wireless Web to use these features, depending on your  
service plan.  
New Voicemail Message Alerts  
When you receive a new voicemail message, your phone alerts you and  
displays  
.
Important: When you are roaming off the Sprint PCS Network, you may not  
receive notification of new voicemail messages. It is recommended that  
you periodically check your voicemail by dialing 1 + area code + your  
Sprint PCS Phone Number. When your voicemail box answers, press  
and enter your pass code.  
Note: Your phone accepts messages even when it is turned off. However,  
you are only notified of new messages when your phone is turned on and  
you are in a Sprint PCS Service area.  
Retrieving Your Voicemail Messages  
You can review your messages directly from your Sprint PCS Phone or  
from any other touch-tone phone. To dial from your Sprint PCS Phone,  
you can either press and hold  
for two seconds or use the menu keys.  
Using One-Touch Message Access:  
Press and hold  
. Follow the system prompts.  
Using the Menu Keys on Your Sprint PCS Phone to Access your  
Messages:  
1. From standby mode press  
for Main Menu.  
2. Press  
for Voice Mail.  
3. Press  
to Listen.  
Note: You are charged for airtime minutes when you are accessing your  
voicemail from your Sprint PCS Phone.  
Using a Phone Other Than Your Sprint PCS Phone to Access Your  
Messages:  
1. Dial your Sprint PCS Phone Number.  
2. When your voicemail box answers, press  
.
3. Enter your pass code.  
Section 9  
Managing Messaging  
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67  
         
Clearing the Voicemail Message Icon  
Your phone may temporarily continue to display the icon after you have  
checked your voicemail messages.  
To clear the icon from the display screen:  
1. From standby mode press  
for Main Menu.  
2. Press  
for Voice Mail.  
3. Press  
to Reset.  
Sending Web Messages  
Numeric Pages  
Callers can send a numeric page to your phone when they reach your  
voicemail box. Numeric paging to a Sprint PCS Phone comes at no  
additional charge on any service plan that includes Sprint PCS  
Voicemail.  
Note: The numeric paging option for your Sprint PCS Phone must be  
turned on for your phone to receive pages. This option can be set by  
entering your voicemail feature options.  
Sprint PCS Wireless Web Messages  
There are three ways to send a Sprint PCS Wireless Web Message to a  
Sprint PCS Phone:  
E-mail ([email protected]).  
Through the Sprint PCS Web site – www.sprintpcs.com. Select the  
wireless web messaging link.  
Using a messaging software (TAP 1.5 compatible).  
Sprint PCS Wireless Web Updates  
To have Sprint PCS Wireless Web Updates automatically sent to your  
phone, see "Signing up for Sprint PCS Wireless Web Updates" on page  
116.  
Section 9  
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Managing Messaging  
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New Sprint PCS Wireless Web Messages  
When you receive a new Web Message, your phone notifies you. Press  
to Read the message.  
Sprint PCS Wireless Web Message Storage  
Your Sprint PCS Phone can store up to 94 Web Messages. Each time you  
receive a new message, the amount of memory is decreased. The full  
memory percentage is updated instantly and displayed on the screen.  
Displaying Sprint PCS Web Messages  
To display a Wireless Web Message from the message notification alert,  
see "New Sprint PCS Wireless Web Messages" on page 69.  
To display a Web Message from the Main Menu:  
1. From standby mode, press  
for Main Menu.  
for Wireless Web.  
for Messages.  
2. Press  
3. Press  
Numeric Page Options  
After you display a numeric page, press  
message options. To select an option, scroll to highlight it and press  
to display the numeric page  
.
Talk - Calls the highlighted phone number.  
Save # - Saves the sender’s phone number if it is not already in your  
Internal Phone Book (if applicable).  
Erase - Erases the current numeric page.  
Next Msg - Moves forward to the next message.  
Prev Msg - Returns to the previous message.  
Extract #s - Extracts the phone numbers (if there are numbers  
contained in the text message.) (For further information see  
"Extracting Phone Numbers from a Web Message" on page 70.)  
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Managing Messaging  
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Extracting Phone Numbers from a Web Message  
After you display a Sprint PCS Web message, press  
message options.  
to display  
To extract a phone number contained in the message:  
1. Highlight Extract #s and press  
. All the phone numbers  
contained in the message are displayed. (If there are no phone  
numbers to extract from the message, the option does not display.)  
2. Highlight the number you want to extract and press  
.
The following options are displayed:  
Call to dial the extracted phone number  
Next to go to the following phone number  
Prev to go to the previous phone number.  
Save Phone to save the extracted phone number to the Internal  
Phone Book.  
3. Scroll to select your option and press  
to continue.  
Erasing All Wireless Web Messages  
To erase all Wireless Web messages:  
1. Press for  
2. Press  
Main Menu.  
for Wireless Web.  
3. Press  
for Erase. You are asked to choose from two options,  
Page/Text or Web Alerts. Choose the desired message type.  
4. Using the Navigation key, highlight Yes and press  
or press  
to exit.  
Note: If the message icon continues to display in standby mode, a new or  
unread message exists in another category.  
Sprint PCS Wireless Web Update Options  
To have Sprint PCS Wireless Web Updates automatically sent to your  
phone, see "Signing up for Sprint PCS Wireless Web Updates" on page  
116.  
After you display a Sprint PCS Wireless Web Update, press  
to display  
Sprint PCS Wireless Web Update options. To select an option, highlight it  
and press  
.
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Managing Messaging  
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New Web Alerts  
When you receive a new Web Alert, your phone notifies you.  
Displaying Web Alerts  
You are notified of new Web Alerts by the  
icon.  
1. Press for  
2. Press  
3. Press  
Main Menu.  
for Wireless Web.  
for Web Alerts.  
4. Highlight an alert from the list and press  
to read.  
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Managing Messaging  
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71  
       
Section 9  
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Managing Messaging  
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10  
Using Your Internal Phone Book  
In This Section  
Finding Internal Phone Book Entries  
Internal Phone Book Entry Options  
Adding a Call Alarm From the Internal Phone Book  
Selecting a Ringer Type  
Dialing Sprint PCS Services  
ow you know the basics that help make it easier to stay in touch with  
N
people and information. This section helps you make the most of your  
contacts and use your time more effectively when you’re trying to connect  
with the important people in your life.  
Section 10  
Using Your Internal Phone Book  
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Finding Internal Phone Book Entries  
There are several ways to display your Internal Phone Book entries.  
Follow the steps outlined in the sections below to display entries from the  
Internal Phone Book menu.  
Finding Names  
You can review all the entries stored in your Internal Phone Book or find  
an entry quickly by following these simple steps:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
for Phone Book.  
for Find Name. The list of names is displayed in  
alphabetical order.(The Speed Dial number displays next to the  
entry.)  
4. Enter the first letter of the person’s name you want to find. Use the  
Navigation key to scroll through the list of possible matches.  
Additional letters may be entered to narrow the name matches.  
Finding Entries  
To find an Internal Phone Book entry by its entry number:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
for Phone Book.  
for Find Entry. The list of names is displayed in numeric  
order of the Speed Dial number  
Internal Phone Book Entry Options  
When you display an Internal Phone Book entry, the following options  
are displayed. To select an option, highlight it and press  
.
Talk to call the current phone number.  
Add Phone# to add a phone number.  
Edit to edit the current entry.  
Prepend to add numbers at the beginning of an existing phone  
number.  
Erase to erase the current entry.  
Section 10  
74  
Using Your Internal Phone Book  
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Adding a Phone Number to an Internal Phone Book Entry  
To add a phone number to an entry:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
for Phone Book.  
for Find Name. The list of names is displayed in  
alphabetical order.(The Speed Dial number displays next to the  
entry.)  
4. When the desired name is found, highlight it and press  
5. Press and press for Add Phone #.  
6. Enter the new number using the keypad and press  
7. Select the desired Label and press  
8. Press to save the entry and return to standby mode.  
.
.
.
Note: Phone numbers labeled Fax or Data can only be dialed through a  
personal computer.  
Editing an Internal Phone Book Entry  
To make changes to an entry:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Select either  
for Phone Book.  
for Find Name, or  
for Find Entry.  
4. When the desired name is found, highlight it and press  
.
5. Press  
for Menu options.  
6. Press  
for Edit.  
To select an option, highlight it and press  
.
Location is the memory location of the phone number. There are 250  
available locations.  
Speed Dial allows you to choose which number saved in a  
particular entry will be the Speed Dial number. Only one number  
per entry can be set to Speed Dial.  
Secret hides the phone number and user information from  
displaying on the screen. Instead, Secret is displayed.  
Note: These numbers can still be dialed, but the name & number will be  
hidden.  
Section 10  
Using Your Internal Phone Book  
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Home is used as a label when you save a home number.  
Work is used as a label when you save a work number.  
Mobile is used as a label when you save a mobile number.  
Pager is used as a label when you save a pager number.  
Fax is used as a label when you save a fax number.  
No Label is used when you save a number that does not conform to  
one of the other labels.  
E-mail is used as a label when saving an email address.  
Group is used to save the phone book entry into a group. The default  
groups are: No Group, Friend, Family, Colleague, or VIP.  
Name Ringer is used to designate a specific ringer sound when you  
receive a call from the number saved in the phone book.  
Note: “Default” means the global ringer selected for all incoming calls will  
be played.  
Adding an E-mail Address to an Internal Phone Book Entry  
To add an email address to an entry:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Phone Book.  
3. Press  
for Add email.  
4. Enter the new email address using the keypad and press  
.
5. Save as a New Entry or highlight an existing entry and press  
.
6. Press  
to save the entry and return to standby mode.  
Dialing Sprint PCS Services  
You must be in digital mode to access Sprint PCS Services.  
To dial a service:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Phone Book.  
3. Press  
for Services.  
4. Highlight Account Info, Customer Care, Dir Assist, or Prepaid  
SVC and press  
5. Press  
.
.
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Using Your Internal Phone Book  
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My Sprint PCS Phone Number  
To display your phone number:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Phone Book.  
3. Press  
for My Phone#.  
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Using Your Internal Phone Book  
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Using Your Internal Phone Book  
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11  
Changing Your Phone’s Settings  
In This Section  
Changing the Greeting  
Adjusting the Volume  
Ringer Types  
Sprint PCS Ringers & More  
Selecting Ringer Types  
Changing the Contrast and Backlight Setting  
Data/Fax Mode  
his section describes how you can change your phone’s settings to best  
suit your requirements. Take a few moments to review these options  
and add or adjust the settings that are right for you.  
T
Section 11  
Changing Your Phone’s Settings  
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Changing the Greeting  
The greeting can be up to 12 characters and is displayed on the first line  
of your phone’s display screen in standby mode.  
To change your greeting:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
5. Press  
6. Press  
for Setup/Tool.  
for Display.  
for Greeting.  
for at least two seconds to erase the existing greeting.  
to display the text entry modes. Highlight the desired mode  
to select.  
and press  
7. Type in the new greeting and press  
.
Setting the Language of your Phone  
Your phone can display all menus and messages in either Spanish or  
English; all verbal prompts will also be spoken by the phone in the  
selected language. It’s quick, easy and very convenient for bilingual  
families or friends. To change the language of your phone:  
1. From the Main Menu press  
2. Press for Language.  
for Setup/Tool.  
3. Scroll to highlight English or Spanish.  
4. When the desired option displays, press  
.
Adjusting the Ringer Volume  
To adjust the ringer volume:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
for Sounds.  
for Ringer Volume. The following options display:  
Calls, Messages and/or Alarms  
4. Select the desired option and press  
.
5. Scroll to the desired Ringer Volume, and press  
.
Tip: You can use the volume control keys located on the side of the phone  
to adjust the ringer volume in standby mode with the flip open or the voice  
volume during a call.  
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Changing Your Phone’s Settings  
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Ringer Types  
Ringer types help you identify incoming calls and messages. You can  
assign Ringer Types to individual Internal Phone Book entries, calls and  
messages.  
Preprogrammed Ringers include a variety of standard ringer types  
and familiar music.  
Vibrating Ringer alerts you to calls or messages without disturbing  
others.  
Downloaded Ringers allows you to download custom ringers from  
the wireless web.  
Selecting Ringer Types for Voice Calls  
To select a ringer type for voice calls:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Sounds.  
for Ringer Type.  
for Voice Calls.  
5. Select either with with Caller ID or no Caller ID, and press  
6. Listen to the available Ringer Types and press to select. For  
.
information on downloadable ringers, see "Selecting Ringer Types  
for Voice Calls" on page 81).  
Tip: If your ringer is set to vibrate or Off, you can review the ringer types  
but will not hear them.  
Sprint PCS Ringers & MoreSM  
With Sprint PCS Ringers & More, you can express your personality with  
an array of downloadable ringers and graphics. Sprint PCS Ringers &  
More is an optional service you can add to your monthly service plan  
rate.  
Downloading Ringers and Graphics  
To download an available ringer or graphic to your phone:  
1. From the main menu, highlight Wireless Web and press  
2. Highlight Downloads and press  
.
.
Section 11  
Changing Your Phone’s Settings  
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3. Highlight Get New and press . The Sprint PCS Wireless Web  
Browser will launch.  
Note: You are charged for airtime minutes when using the Sprint PCS  
Wireless Web Browser.  
4. Using your navigation key to scroll up or down, select Graphics or  
SimpleRingers, highlight the OK softkey and press . (For more  
information on navigating the Sprint PCS Wireless Web, see "Using  
the Sprint PCS Wireless Web Browser" on page 107.)  
5. Select an item to download, highlight the OK softkey and press  
The selected ringer or graphic will automatically be downloaded to  
your phone.  
.
6. Press  
to return to the Downloads menu or  
to return to  
the main menu.  
Note: You may store up to five downloaded ringers and five downloaded  
graphics in addition to those originally programmed into your phone. If you  
download more than five ringers or graphics, a message is displayed that  
says “No Additional Memory Available”.  
Assigning Downloaded Ringers and Graphics  
Downloaded ringers and graphics may be assigned directly from the  
Downloads menu and are also available through the Settings menu.  
To assign a downloaded ringer or graphic through the Settings menu, see  
"Selecting Ringer Types for Voice Calls" on page 81, ""Selecting Ringer  
Types for Messages" on page 83, " or "Changing the Greeting" on page  
80.  
To assign a downloaded ringer or graphic from the Downloads menu:  
1. Press  
2. Press  
3. Press  
4. Press  
.
for Wireless Web.  
for Downloads.  
for Ringers or  
for Idle Screens.  
5. Follow the screen prompts to continue.  
For Ringers:  
Calls With ID to assign a ringer for incoming calls with Caller ID.  
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Calls With No ID for incoming calls without Caller ID.  
Roam Calls for incoming Roaming calls.  
Voicemail Msgs for incoming Voicemail Message alerts.  
(Exit) to return to the previous menu.  
For Graphics:  
Idle Screen to assign a graphic to display while the phone is in Idle  
mode.  
(Exit) to return to the previous menu.  
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Sounds.  
for Ringer Type.  
for Messages.  
5. Select Voice Mail, Page, Text, or Web Alerts and press  
.
6. Listen to the available Ringer Types, and press to select. For  
information on downloadable ringers, see "Selecting Ringer Types  
for Voice Calls" on page 81).  
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Selecting Ringer Types for Alarms  
To select a ringer type for alarms:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Sounds.  
for Ringer Type.  
for Alarm.  
5. Listen to the available Ringer Types, and press  
to select.  
Selecting Ringer Types for Data / Fax In  
To select a ringer type for data/fax in:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Sounds.  
for Ringer Type.  
for Data/Fax In.  
5. Listen to the available Ringer Types, and press  
to select.  
Changing the Backlight Time Length  
The backlight setting lets you select how long the display screen and  
keypad are backlit after any key press is made.  
To change the backlight setting:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Setup/Tool.  
for Display.  
for Backlight.  
5. Select from the following options:  
Flip Open  
30 Seconds  
8 Seconds  
Off  
6. Press  
to save and exit.  
Note: Long backlight settings affect the battery’s talk and standby times.  
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Changing the Contrast  
To adjust the contrast on the phone’s display:  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Setup/Tool.  
for Display.  
for Contrast.  
5. Select a setting from Lowest, Low, MED, High, or Highest and  
press to select.  
Data/Fax Mode  
The Sprint PCS Wireless Web™ Connection Kit (purchased separately)  
lets you link your laptop PC to your phone so you can send and receive  
data and faxes.  
Tip: The phone must be on a digital network to send or receive data and  
faxes.  
Receiving a Fax  
To receive a fax with your phone:  
1. Make sure that your phone is connected to your computing device  
and is powered “On.”  
2. From standby mode, press  
for Main Menu.  
for Wireless Web.  
for Connection.  
3. Press  
4. Press  
5. Using the Navigation key, select Data/Fax In Incoming Fax only  
and press to select. (Notice that the phone displays “No  
incoming voice calls can be received”. Your phone returns to  
standby mode and displays *FAX ONLY*.)  
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Receiving Data  
To receive data with your phone:  
1. Make sure that your phone is connected to your computing device  
and is powered “On.”  
2. From standby mode, press  
for Main Menu.  
for Wireless Web.  
for Connection.  
3. Press  
4. Press  
5. Select Data/Fax In Incoming Data only and press  
. (Notice that  
the phone displays “No incoming voice calls can be received”.  
Your phone returns to standby mode and displays *DATA ONLY*.)  
Returning to Voice Mode  
To return to standby mode from Data/Fax mode:  
1. Make sure that your phone is connected to your computing device  
and is powered “On.”  
2. From standby mode, press  
for Main Menu.  
for Wireless Web.  
for Connection.  
3. Press  
4. Press  
5. Select Data/Fax Off: Voice Only and press  
. (Notice that the  
phone displays “No incoming data/fax calls can be received”.  
Your phone returns to standby mode.)  
Note: The phone always powers up in standby mode, even if it was  
powered down in Data/Fax mode. The phone also returns to standby mode  
if the data cable is disconnected.  
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12  
Setting Your Phone’s Security  
In This Section  
Accessing the Security Menu  
Locking Your Phone  
Unlocking Your Phone  
Restricting Calls  
Using Special Numbers  
y using the security setting on your Sprint PCS Phone, you receive  
peace of mind without sacrificing flexibility. With several options  
B
available, you can customize your phone to meet your personal needs.  
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Accessing the Security Menu  
You must enter your lock code to view the Security menu. If you forget  
your lock code, try using the last four digits of your Social Security  
number, the last four digits of your phone Number, or “0000”.  
To access the Security menu:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Setup/Tools.  
3. Press  
for Security.  
4. Enter your lock code, and the Security menu displays.  
Locking Your Phone  
When your phone is locked, you can only receive incoming calls or make  
calls to 911, Sprint PCS Customer Care or special numbers.  
To lock your phone:  
1. Access the Security menu.  
2. Press  
for Lock Phone. The available options are:  
Unlocked  
On Power Up  
Lock Now  
3. Select Lock Now and press  
.
Unlocking Your Phone  
To unlock your phone:  
1. Highlight Unlock and press  
2. Enter your lock code.  
.
Tip: If you can’t recall your lock code, try using the last four digits of either  
your Social Security number or Sprint PCS Phone Number or try 0000. If  
none of these work, call Sprint PCS Customer Care at 1-888-211-4PCS (4727).  
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Changing the Lock Code  
To change your lock code:  
1. Access the Security menu.  
2. Press  
for Change Lock. Your Lock Code number displays.  
3. Enter a new Lock Code number (this will override your original  
lock code number), and press  
.
Calling in Lock Mode  
You can place calls to 911 and to your special numbers when in lock  
mode.  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or  
Sprint PCS Customer Service, enter the phone number and press  
.
To place normal outgoing calls. Press  
to display the lock code  
screen, enter the lock code. Enter the phone number, and press  
to complete the call.  
Using Special Numbers  
You can hide up to three phone numbers that require your lock code to  
make them “special.”  
All three special numbers can be manually dialed at any time, even when  
your phone is locked.  
To make a number special:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Setup/Tool.  
3. Press  
for Security.  
4. Enter the phone’s lock code, the Security menu displays.  
5. Press for Special #.  
6. Select an available space and press  
number. Enter the phone number, and press  
, or just enter the space’s  
.
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Erasing Special Numbers  
To erase a special number:  
1. Access the Security menu.  
2. Press  
3. Select the number that you wish to erase, and press  
4. Press to erase the number, and press  
for Special #.  
.
.
Erasing the Internal Phone Book  
You can erase all the numbers stored in your Internal Phone Book. This  
is useful if you want to loan, or give your phone to a friend or family  
member.  
To erase your Internal Phone Book:  
1. Access the Security menu.  
2. Press  
for Erase PBook.  
3. Using the Navigation key, select Yes.  
If you do not wish to erase your Internal Phone Book, select No and press  
to return to the previous menu.  
Resetting Your Phone  
Resetting your phone returns all setup options to the factory’s default  
settings. All of your important personal data (Internal Phone Book, Voice  
Recordings), are unaffected by resetting your phone.  
To reset your phone:  
1. Access the Security menu.  
2. Press  
for Reset Phone.  
3. Select Yes and press  
.
4. Select Yes again and press  
to confirm and reset the phone to  
the factory defaults.  
The phone reboots (turns itself off and back On), restores the default  
settings, such as ringers, erases your messages and then returns to  
standby mode.  
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13  
Personal Information  
Management  
In This Section  
Adding an Event to the Scheduler  
Event Alerts  
Adding a Call Alarm to the Scheduler  
Adding To Do Items  
Viewing the Scheduler Calendar  
our Sprint PCS PhoneTM has been equipped with several personal  
information management features to help you manage your busy  
lifestyle. These features turn your phone into a time management planner  
that helps you keep up with your contacts, schedules and commitments. It  
takes productivity to a whole new level.  
Y
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Accessing the Scheduler  
Your scheduler helps organize your time and reminds you of important  
events.  
How To Access Your Scheduler  
1. From standby mode, press  
2. Press for Calendar.  
3. Scroll to highlight an option. The available options are:  
for Main Menu.  
Today  
Month View  
Jump To Date  
To Do List  
Countdown  
Alarm Clock  
Set Time  
4. Press  
to open the selected option.  
Calendar  
Calendar functions allow you to schedule personal events and view them  
in an easily read calendar format. These functions are also available to  
you when you are talking on your phone.  
Today  
Allows you to schedule events for today, that will automatically appear on  
your “Today” events schedule for that day. You can schedule up to nine  
events for the current day with each event’s start and end time. You can  
even have your phone alert you before an event starts.  
Month View  
Month View allows you to view a calendar of the current month, a past  
month, or a future month. In Month View, the current date is highlighted  
on the calendar. Days with scheduled events are underlined. When in  
Month View, the navigation keys work like this:  
Moving the scroll left or right allows the calendar to be moved  
backward or forward a day.  
Moving the scroll up or down moves the calendar by one week.  
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Pressing the volume keys up or down allows the calendar to move  
month to month.  
Jump To Date  
Jump To Date allows you to specify the calendar date you want to view.  
Arriving at the desired date, you can enter, edit, and/or erase events in  
your calendar.  
To Do List  
Allows you to compile a list of items to be completed. Your phone can  
store and manage 20 “To Do List” items.  
Countdown  
Countdown allows you to find out how much time will elapse between  
the time entered and an event scheduled.  
Press the correct volume key to scroll between A.M. or P.M. or press  
for A.M., or for P.M.  
Countdowns can be entered for dates between the years 1980 and  
2099.  
Alarm Clock  
Your phone has an alarm clock with three separate alarms. Each alarm  
can be set once, or daily at a programmed time.  
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Set Time  
Your phone keeps the time and date directly from the  
Sprint PCS system while inside the Sprint PCS Service Area. If you roam  
outside of the Sprint PCS Service Area, or turn on your phone in an  
analog roaming area, you’ll need to set the time manually.  
When you turn on your phone in Analog Mode you will be prompted to  
enter the current date and time. Press the appropriate keys to enter the  
correct date and time in a numeric mode. Time is represented as hh:mm  
A/P and the date is represented as 00/00/0000.  
To Set Time using the menu options  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Calendar.  
3. Press  
for Set Current.  
Tip: Use the numeric keys to enter the current time and date.  
Adding New Events  
1. From standby mode, press  
for Main Menu.  
2. Press  
3. Press  
4. Press  
for Calendar.  
for Today.  
for input mode options T9 (English), Alpha, Symbol, and  
to activate.  
Number. Select an option and press  
5. Enter the event’s title or name information. You can enter up to 32  
characters. For more information on Text and Symbol Entry refer to  
"Selecting a Character Input Mode" on page 51. The default entry  
mode is T9 (English).  
6. Press  
7. Enter the start time and move the scroll key down once to move to  
the date field. Enter the date, and press  
to continue to the Next Step.  
.
8. Enter the end time and move the scroll key down once to move to the  
date field. Enter the date if different from what is shown, and press  
.
9. Scroll to select the alarm option of choice, and press  
. The  
options are: 10 minutes Before, On time, No Alarm, 1 hour  
Before, or 30 minutes Before.  
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Tip: Use the volume control keys to scroll by month through the Calendar,  
or scroll up or down to view by week.  
10. Press  
.
Notice the heading “Event” at the top of the display screen. This  
informs you of how many events you have scheduled for the day and  
the number of the event you are displaying.  
11. Press and hold  
to return to the Calendar.  
Viewing an Event  
The Event screen displays the number of events listed for the current day.  
Scroll through the other events. If no events are scheduled, you will be  
prompted to add a new event.  
Editing an Event  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Calendar.  
3. Press  
for Today.  
4. Select an existing event, and press  
5. Press to edit that event, and continue to press  
information you want to edit displays. Enter the new information  
.
until the  
over the old, then press  
the “New” option.)  
. (If you are editing an alarm, scroll to  
6. Press  
7. Press  
until storing displays.  
to return to the Calendar.  
Erasing an Event  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Calendar.  
3. Press  
for Today.  
4. Scroll to highlight an existing event, press  
and press  
, to  
erase. You are given the option to enter a new event. If you do not  
wish to enter a new event, press and hold  
to return to the  
Calendar.  
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Alarm Clock  
Note: Default alarm times are 10 minutes for Meetings, Events and Dining  
Appointments, 24 hours for Special Occasions and zero minutes for Call  
Alarms.  
Your phone has an Alarm Clock feature with three separate alarms. Each  
alarm can be set once, or daily at a programmed time of your choosing.  
To set the Alarm Clock:  
1. From standby mode, press  
for Main Menu.  
2. Press  
for Calendar.  
3. Press  
for Alarm Clock.  
4. Scroll to highlight Alarm #1, #2, or #3, and press  
number next to desired alarm.  
, or select the  
5. Select Daily or Once for the alarm, and press  
.
6. Enter the date and time for the alarm. Use the volume keys on the  
side of the phone to select AM. or P.M., or press for A.M., or  
for P.M. Note that no date setting is available for a Daily  
alarm.  
7. Press  
.
Editing or Erasing a Programmed Alarm  
1. Repeat steps 1 through 3 above.  
2. Scroll to highlight the Alarm# you wish to set and press  
following options display: Edit, Erase or Exit.  
. The  
3. Press  
new date and time. Use the volume keys on the side of the phone to  
select A.M. or P.M. or press for A.M., or for P.M. Press  
to select Edit. Choose either Daily or Once and enter a  
. Your phone returns to the Alarm menu displaying the date and  
time of each alarm that is set.  
4. Press  
to Erase. This erases the alarm and returns you to the  
Alarm menu.  
5. Press  
to Exit, and return to the Calendar menu.  
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14  
Using the Voice Services of  
Your Sprint PCS Phone  
In This Section  
Using Voice-Activated Dialing  
his section explains the features associated with your phone’s  
T
Voice Services. The easy-to-follow instructions explain how to make  
calls or go to a menu by simply speaking a command. You’ll also learn how  
to record memos and personal ringers.  
Section 14  
Using the Voice Services of Your Sprint PCS Phone  
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97  
   
Using Voice-Activated Dialing  
Your phone features voice-activated dialing. You can call up to 10 stored  
entries by speaking the individual’s or company’s name into the  
microphone. Using the voice-activated dialing option requires that you  
first program the phone to recognize the name of the individual or  
company you are calling.  
Tips on recording names  
Avoid recording similar names phonetically. If you record a name  
similar to one that is already stored in a voice-dial memory, the  
phone requests another name.  
Avoid recording in a noisy place.  
Speak clearly and naturally.  
Avoid very long or very short names. Names with two to five syllables  
are recommended.  
If a voice dial entry does not properly connect, you may need to  
record the name and number again.  
Note: Record Voice Dial tags in a quiet environment and without the aid of  
an accessory (for example, a headset or hands-free car kit).  
Programming the Phone for Voice Dialing  
Programming your phone for voice activated dialing is easy. The phone  
provides voice prompts and screen displays to guide you through the  
recording process. To program the phone for voice activated dialing:  
1. From the Main Menu press  
2. Press for Record. The phone will prompt you to say the name  
you want to program.  
for Voice Dial.  
3. Wait for the beep and then say the name. For best results, use names  
with at least two syllables, or use both a first and last name. The  
phone stores the name as a “first” sample, and then prompts you to  
say the name again.  
4. Respond to the prompt by repeating the name after the beep exactly  
as you did the first time. The phone stores the name as a second  
sample and then requests the phone number.  
5. Enter the phone number on the keypad.  
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6. To store the phone number, press  
. The number you entered  
displays, along with the notification ‘Recorded’. If the number you  
entered matches a name/number already stored in your Internal  
Phone Book, then the name also displays.  
7. The screen then returns to the Voice Dial menu.  
Setting Up Voice Dial  
Voice Dial is always active once you have programmed the phone with  
Voice Dial entries. To place voice activated calls, press and hold  
.
Then say the name into the phone after you hear the voice prompt and  
the beep.  
You can also initiate a voice activated call by opening the flip, when this  
feature is activated.  
To change the Voice Dial setup options:  
1. From the Main Menu press  
2. Press for Set Active.  
for Voice Dial.  
3. Press the Navigation key up or down to scroll between the following  
options:  
Talk Only Enables voice dialing by pressing and holding  
Talk / Flip Enables voice dialing by pressing and holding  
.
(when the phone is open), or by simply opening the phone’s flip  
cover.  
4. Select the desired option and press  
.
Section 14  
Using the Voice Services of Your Sprint PCS Phone  
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Placing a Call Using Voice Dial  
To place a call if Voice Dial is inactive:  
1. Open the phone.  
2. Press and hold down the  
key.  
3. At the voice prompt, say the name into the phone.  
The phone automatically places the call if it recognizes the name.  
If the phone does not recognize the name, it says Who would you  
like to call? again and prompts Locating Name.  
If the phone is unable to recognize the name after two attempts, it  
says The name cannot be recognized and prompts Cannot  
recognize name. Please check name. The phone returns  
automatically to standby mode, and you can try the call again later.  
Reviewing Voice Dial Entries  
To review Voice Dial entries:  
1. From the Main Menu press  
for Voice Dial.  
2. Press  
for Review. A list of your stored voice dial numbers  
display, (the names also display if stored in the Internal Phone  
Book).  
3. Press the associated key to select the desired entry, or scroll to the  
desired entry and press  
. The recorded name plays audibly. You  
can scroll through entries without having to listen to each one, or  
you can listen to them all as they play in order.  
4. Press  
to return to the previous screen.  
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Erasing Voice Dial Entries  
To erase an individual Voice Dial entry:  
1. From the Main Menu press  
for Voice Dial.  
2. Press  
for Review. A list of entries are displayed.  
3. Press the associated key to select the desired entry, or scroll to  
highlight the desired entry, and press  
. The recorded name plays  
audibly and you are prompted with “OK: Erase”.  
4. Press  
to Erase that entry.  
To erase all Voice Dial entries:  
1. From the Main Menu press  
for Voice Dial.  
2. Press  
confirmation voice prompt.  
3. Press to Erase all Voice Dial entries or  
previous screen.  
for Erase All. You are given a confirmation screen and a  
to return to the  
Section 14  
Using the Voice Services of Your Sprint PCS Phone  
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Section 14  
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15  
Experiencing Sprint PCS  
SM  
Wireless Web  
In This Section  
Launching and Using the Sprint PCS Wireless Web Browser  
Creating and Finding Bookmarks  
Using Sprint PCS Wireless Web MailSM  
Using AOL Instant MessengerSM Service  
Using Sprint PCS Wireless Web Short MailSM  
Signing Up for Sprint PCS Wireless Web Updates  
Setting Up a Sprint PCS Wireless Web Connection  
y now you’ve discovered the great features that come with your  
Sprint PCS PhoneTM. Now it’s time to experience the Sprint PCS  
Wireless Web. Let the adventure begin.  
B
Section 15  
Experiencing Sprint PCS Wireless Web  
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103  
 
The Sprint PCS Wireless Web  
With the Sprint PCS Wireless Web and your wireless Internet-ready  
phone, you have access to many features via the wireless Internet:  
The Sprint PCS Wireless Web Browser allows you to view  
specially-designed versions of popular web sites.  
Sprint PCS Wireless Web Mail lets you send and receive email  
quickly and easily.  
The AOL Instant Messenger Service lets you keep in touch with  
family and friends via two-way instant messaging.  
With Sprint PCS Wireless Web Short Mail, you can use a person’s  
Sprint PCS Phone Number to send instant text messages to their  
Internet-ready Sprint PCS Phone – and they can send messages to you.  
Sprint PCS Wireless Web Updates let you receive daily  
information updates, including weather, stock quotes and sports  
scores.  
The Sprint PCS Wireless Web Connection lets you connect to the  
Internet or your company's network with a laptop PC or handheld  
computing device and a Sprint PCS Wireless WebConnection Kit.  
Note: Sprint PCS Wireless Web service will not work when roaming off the  
Sprint PCS Nationwide Network and may not be available in select affiliate  
areas.  
The Sprint PCS Wireless Web Browser  
Your phone comes equipped with a Browser, which allows you to access  
up-to-the minute information through the Sprint PCS Wireless Web.  
You can view specially-designed versions of popular Internet sites,  
including Yahoo!®, Amazon.com®, The Weather Channel® and more.  
Browsing the Sprint PCS Wireless Web using your phone is different than  
using a home computer because sites display specialized text and reduce  
their graphics.  
The Browser connects to the Internet by placing a call. Note that  
appears on the display whenever a call is in progress, just as with a  
regular voice call. Service charges vary depending on your service option.  
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Launching the Sprint PCS Wireless Web Browser  
To launch the Sprint PCS Wireless Web Browser:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Wireless Web.  
for Start Browser. Phone prompt states: “Charges will  
apply to Browser calls. Start Wireless Web?”  
4. Press  
to launch the MiniBrowser or from standby mode, press  
the navigation button  
to the right.  
The first time you use the Browser, you'll be prompted to enable the  
security feature. This automatic process will take 3–6 minutes to  
complete and it occurs just once. When the process is complete, you're  
ready to start using the Sprint PCS Wireless Web.  
Following the security setup, you'll see the Sprint PCS Wireless Web  
Home Page. This is the main page for the Browser and it gives you access  
to all the sites in the Sprint PCS Wireless Web. The next time you use the  
Browser, you may not see the home page at first because the Browser will  
display the page you were viewing when you last exited the Browser.  
MY WIRELESS WEB  
1 My Wireless Web  
2 Messaging  
3 Games  
PAGE 2  
1 What’s New?  
2 Shopping  
3 Travel  
4 Web Portals  
5 Entertainment  
6 Finance  
4 Tools & Reference  
5 People  
6 Business Tools  
7 Search...  
7 Sports  
8 News & Weather  
9 @ SprintPCS  
More...  
8 Go To...  
OK  
MENU  
OK  
MENU  
The Sprint PCS Wireless Web Home Page  
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Note: The Sprint PCS Wireless Web Home Page is subject to change.  
You may notice that sometimes the Browser will launch without placing  
a call. This is because the phone stores recently viewed pages in its  
memory cache. The Browser will connect automatically when you access  
a page that's not stored in the cache. This reduces the wireless web usage  
times.  
If the phone has been inactive for a while and a new wireless Internet site  
has not been requested, the Browser will automatically disconnect. The  
Browser will remain active – only the connection will end. The Browser  
will automatically reconnect when you go to a wireless Internet site that's  
not stored in the phone's memory cache. For this reason, you may find  
that you are billed for several network connections within a single  
session. This is normal and is designed to minimize airtime charges.  
When launching the Browser, you may need to take an extra step or see a  
reminder that Browser calls will be charged. (See “Web Guard” below for  
more information.)  
Web Guard  
The Web Guard requires you to take an extra step each time you launch  
or exit the Browser. To change the Web Guard setting:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Wireless Web.  
Web Guard.  
4. The following options are displayed:  
None to disable the Web Guard  
To Start to require an extra step when launching the Browser.  
Both to require an extra step when launching and when exiting  
the Browser.  
To End to require an extra step when exiting the Browser.  
5. Select the desired choice and press  
.
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Using the Sprint PCS Wireless Web Browser  
Using the Browser is easy once you've learned a few basics. Here are some  
tips for navigating the Sprint PCS Wireless Web:  
Scrolling  
As with other parts of your phone's menu, you'll have to scroll up and  
down to see everything on some wireless Internet sites.  
Scroll up or down to view line by line. You can also use the volume  
keys on the side of your phone to quickly scroll one page at a time  
rather than one line at a time.  
Tip: The tenth item in a numbered list may be selected by pressing the  
key on your phone’s keypad, even though the number 0 doesn’t  
appear on the screen.  
Going to a Wireless Internet Site  
From the Sprint PCS Wireless Web Home Page, you can go to a wireless  
Internet site simply by highlighting the desired site name and activating  
the OK softkey. Note that the list of wireless Internet sites extends beyond  
one page.  
Select More… to see additional site listings.  
To access a site that does not appear on the Home Page, use the  
Go To… function (on page 2 of the Home Page). You'll be required  
to enter the URL (site address) for the site you want to visit. It is not  
necessary to enter “http://” before the site name. Only HDML and  
WML sites are accessible.  
Going Back  
To go back one page, press  
.
Entering Text  
Some wireless Internet sites require that you enter text using your  
phone's keypad. See "Entering Characters Using T9 Text Input" on page  
52 or "Entering Characters by Tapping the Keypad" on page 52.  
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Creating a Bookmark  
Bookmarks allow you to store the address of favorite wireless Internet  
pages for easy access at a later time.  
To create a bookmark:  
1. Navigate to the desired mobile web site using the Wireless Web  
browser.  
2. Press and hold  
to display the Browser Menu.  
3. Press  
4. Press  
5. Press  
for Mark Site.  
to save the bookmark to the Bookmark List.  
to exit the browser menu and return to the web page.  
Note: Bookmarking a page does not store the page contents, just its  
address.  
Note: Some pages cannot be bookmarked. Bookmark availability is  
determined by web site developers.  
Accessing a Bookmark  
To access a bookmark from the Sprint PCS Home Page:  
1. Press and hold  
to display the Browser Menu.  
2. Press for Bookmarks.  
3. Select the desired bookmark from the list and press  
.
4. The bookmarked web page is displayed.  
Deleting a Bookmark  
1. Press and hold  
to display the Browser Menu.  
2. Press for Bookmarks.  
3. Using the navigation button, select the bookmark that you want to  
delete.  
4. Press  
5. Press  
6. Press  
.
for Erase.  
to confirm deletion or  
to cancel.  
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The Browser Menu  
The Browser Menu contains several special functions. To access the  
Browser Menu, press and hold  
.
Reload to refresh the display.  
Home to access the Sprint PCS Wireless Web Home Page.  
Bookmarks to mark the site.  
Mark Site to create a bookmark for the current wireless Internet site.  
About Openwave… to display information about the Openwave  
browser.  
Advanced to display advanced options for your Sprint PCS Wireless  
Web Browser. (You should only use when instructed by Sprint PCS  
Customer Care.)  
Ending a Browser Session  
To end a browser session and disconnect from the Sprint PCS Wireless  
Web, press  
.
Troubleshooting  
If you're having trouble using the Sprint PCS Wireless Web Browser, use  
the following troubleshooting guide:  
Problem: You can't escape from a particular site.  
Recommendation: Go to the Sprint PCS Wireless Web Home Page by  
pressing and holding  
.
Problem: You continue to receive errors when using a certain site.  
Recommendation: Try again later. Sites are sometimes temporarily  
inaccessible due to high traffic. If the problem persists, there may be a  
problem with the site.  
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Problem: The Browser appears to be malfunctioning or stops  
responding.  
Recommendation: Reset the Browser by going to the Browser Menu and  
selecting the “Restart” option. If that doesn't work, turn your phone off  
then on again. If that also fails, try removing the battery and then  
replacing it.  
If none of these solutions work, please contact Sprint PCS Customer Care.  
Problem: An error message says the phone is not yet registered for  
Sprint PCS Wireless Web services.  
Recommendation: Sprint PCS Wireless Web services can take longer to  
activate than voice services. Please try again later. If the problem persists  
for more than one day, please contact Sprint PCS Customer Care.  
Problem: The message “Service Not Available” appears.  
Recommendation: Your phone can't acquire a signal or you are in an  
area that does not yet support Sprint PCS Wireless Web services. If  
possible, try to find an area that supports Sprint PCS Wireless Web  
services. If you continue to receive this message, please contact  
Sprint PCS Customer Care.  
Problem: The message “Data Server Unavailable” appears.  
Recommendation: Sprint PCS Wireless Web services are temporarily  
unavailable for some reason. Please try again later. If this problem  
persists, please contact Sprint PCS Customer Care.  
Problem: The message “IP Address Missing” appears.  
Recommendation: Your phone's factory settings have been altered.  
Please contact Sprint PCS Customer Care for assistance.  
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My Sprint PCS Wireless Web  
My Sprint PCS Wireless Web lets you manage your Wireless Web  
bookmarks and create a personalized menu of wireless Internet sites to  
give you control over your Internet experience. Simply log on to  
www.sprintpcs.com from your PC, click on the Manage section and locate  
your account profile. From there, you can build and modify your menu  
by selecting and arranging your favorite web sites into as many as 27  
customized folders. When you launch the Sprint PCS Wireless Web on  
your Sprint PCS Phone, you will instantly see your personalized menu.  
To customize and access My Sprint PCS Wireless Web:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Wireless Web.  
for Start Browser.  
4. If the Sprint PCS Wireless Web Home Page is not displayed, press  
.
5. Select @SprintPCS (or AOL), and press  
.
6. Select Sprint PCS Mail, and press  
. (If you are a first-time user,  
follow the prompts to set up your Sprint PCS Wireless Web account. A  
user name and password must also be established.)  
7. To view your messages scroll to highlight Inbox, and press  
scroll to highlight Mail from the America Online home page and  
press ).  
8. Select the message you wish to read, and press  
, (or  
.
9. After you have read the message, you can select an action at the end  
of the message, such as Erase, Reply, Reply All or Next Message  
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Using Sprint PCS Wireless Web Mail  
With Sprint PCS Wireless Web Mail, you can set up a Sprint PCS e-mail  
account at no additional charge and perform many of the typical e-mail  
functions from your Sprint PCS Phone that you can from your personal  
computer.  
You can manage your Sprint PCS Wireless Web Mail account from your  
Sprint PCS Phone or personal computer at www.sprintpcs.com. You can  
also access other select e-mail providers, including America Online®,  
Yahoo!®, Juno®, MSN/Hotmail® and more.  
To access Sprint PCS Wireless Web Mail:  
1. Launch the Sprint PCS Wireless Web on your Sprint PCS Phone.  
2. From the Sprint PCS Wireless Web Home Page, select the Messaging  
folder and press  
.
3. From the Messaging folder, select Sprint PCS Mail and press  
. If  
you’re a first-time user, prompts will help you set up your  
Sprint PCS Wireless Web account by establishing a user name and  
password.  
4. To view your messages, select Inbox with Sprint PCS Wireless Web  
Mail and press  
.
5. Scroll to select the message you wish to read and press  
.
6. Once you’ve read a message, use the quick actions and the end of  
each message (Erase, Reply, Reply All or Next Message) or select  
Menu for a full list of options.  
To compose a Sprint PCS Wireless Web Message:  
1. Launch the Sprint PCS Wireless Web on your Sprint PCS Phone.  
2. From the Sprint PCS Wireless Web Home Page, select the Messaging  
and press  
3. From the Messaging folder, select Sprint PCS Mail and press  
4. Select Compose and press  
5. Select Add Name to enter the address of the person to whom you’re  
sending a message and press  
.
.
.
.
6. Select Next to enter the subject of your e-mail and your specific  
message.  
7. Select Send when your message is ready to be delivered.  
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Using AOL Instant Messenger Service  
The AOL Instant Messenger Service lets you keep in touch with family  
and friends via two-way instant messaging. Simply type a message using  
your Sprint PCS Phone or personal computer, send it off to friends and  
family on your Buddy List®group, and they’ll receive your message in an  
instant. Messages can be sent from Sprint PCS Phone to Sprint PCS  
Phone, personal computer to Sprint PCS Phone and Sprint PCS Phone to  
personal computer. When you receive a new message, you will be  
informed by a Sprint PCS Wireless Web Alert – even when you are not  
logged on to the Sprint PCS Wireless Web.  
To sign up for AOL Instant Messenger service, visit the AOL Instant  
Messenger page from your personal computer at www.sprintpcs.com. Or  
visit www.aol.com and register for an AOL Instant Messenger screen  
name and password by downloading the software as instructed. You do  
not have to be an AOL member to utilize this service.  
To access AOL Instant Messenger from your Sprint PCS Phone:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Wireless Web.  
for Start Browser.  
4. If the Wireless Web home page is not displayed, press  
5. Select Messaging or AOL, and press  
6. Select AOL IM, and press  
.
.
.
7. When the AOL Instant Messenger screen is displayed, press  
.
8. Enter your AOL Instant Messenger screen name and press  
. (Use  
the screen name you created when you signed up for the AOL Instant  
Messenger Service.)  
Note: Remember, all the letters in your password must be lowercase.  
9. Enter your password and press  
. The AOL Instant Messenger  
menu is displayed.  
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To send AOL Instant Messages:  
1. Access the AOL Instant Messenger screen as outlined above and enter  
your screen name and password.  
2. Select Conversations, Online Buddies or Offline Buddies and  
press  
3. Select the screen name of the person to whom you wish to send a  
message and press  
.
.
4. Enter your text message or Quick Reply and press  
.
To read AOL Instant Messages:  
1. When you receive an AOL Instant Message, you will see  
or  
“Message from AIM” on your display screen.  
2. If “Message from AIM” displays, press  
to go to the message  
location. If  
displays, press  
once to go to the AOL Instant  
Messenger area.  
3. In the Conversations area, the screen name of the Buddy List  
member who sent you the instant message will be marked with an  
asterisk (*). Select the marked name and press  
will display.  
. Your message  
Using Sprint PCS Wireless Web Short Mail  
With Sprint PCS Wireless Web Short Mail, you can use a person’s  
Sprint PCS Phone Number to send instant text messages from your  
Internet-ready Sprint PCS Phone to their Internet-ready Sprint PCS  
Phone – and they can send messages to you. When you receive a new  
message, you’ll automatically be notified with a Sprint PCS Web Alert.  
To send a Short Mail message:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Wireless Web.  
for Start Browser.  
4. If the WIRELESS WEB home page is not displayed, press  
.
5. Select Messaging and press  
6. Select Short Mail and press  
7. Select Compose and press  
.
.
.
8. Enter a Sprint PCS Phone Number and press  
.
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9. Select Type Msg (to enter a message up to 100 characters), Pre-Set  
Msgs (to select a preset message) or Icons and press  
10. Enter your text, or select a preset message, or icon and press  
.
.
11. To send the message, and press  
.
To read a Short Mail message:  
1. When you receive a Short Mail message, you will see  
Short Mail Message” on your display screen.  
2. If “1 New Short Mail Message” displays, press  
message location.  
or “1 New  
to go to the  
Note: If your phone does not receive Web Alerts, you cannot receive  
Short Mail Messages.  
To reply to a Short Mail message:  
1. While the message is open, scroll to Reply and press  
.
2. Select Type Msg (to enter a message up to 100 characters),  
Pre-Set Msgs (to select a preset message) or Icons and press  
3. Enter your text or select a preset message or icon and press  
.
.
4. To send the message, select the SEND softkey and press  
.
To add and/or edit pretyped messages:  
1. Launch the Sprint PCS Wireless Web from your Sprint PCS Phone.  
2. From the Sprint PCS Wireless Web Home Page, select the Messaging  
folder and press  
3. Select Short Mail and press  
4. Select Menu and press  
5. From the Options Menu highlight Pre-Set Msgs and press  
6. From the Edit Pre-Set MS menu, select (Add New) or the message  
you wish to edit and press  
7. Enter your new message or changes and press  
.
.
.
.
.
.
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Signing up for Sprint PCS Wireless Web Updates  
With Sprint PCS Wireless Web Updates, you can have the Internet-based  
information sent directly to your Sprint PCS Phone at the times you  
choose. When you select the Sprint PCS Wireless Web option, up to 50  
updates can be sent to your phone each month at no additional charge.  
To select the Internet-based information you want sent to your  
Sprint PCS Phone:  
1. From your computer, log on to the Internet.  
2. Go to the site from which you want to receive information. A few of  
the sites you can visit are America Online®, amazon.com®,  
eCompare!®, ebay®, FoxSports.com® and FTD.com®. (The location  
where you request updates within each site will vary.)  
3. Where indicated on the site, input your Sprint PCS 10-digit phone  
number followed by “@messaging.sprintpcs.com.” For example:  
Upon completing the registration process, you should begin receiving  
your updates on your Sprint PCS Phone as requested.  
Setting Up a Sprint PCS Wireless Web Connection  
Getting Started  
Your wireless Internet-ready Sprint PCS Phone allows you to connect to a  
laptop PC, hand-held or palm-sized computing device to send and  
receive e-mail, access the Internet or your company’s network and more,  
without searching for a wall-mounted telephone jack. In just three steps,  
you can use your connectivity:  
1. First, you’ll need a Sprint PCS Wireless Web Connection Kit (sold  
separately).  
2. Connect your laptop PC to your Sprint PCS Phone by using the serial  
data cable. The cable adapter will connect to a handheld or palm-  
sized computing device.  
3. Finally, take a few minutes to install the Sprint PCS DialerSM software  
onto your computer using your CD.  
For complete details on how to install and use the software, refer to  
the user guide in the Sprint PCS Wireless Web Connection Kit you  
purchased.  
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Note: You will not have to install the Sprint PCS Dialer for Palm® or  
HPC/Windows CE.  
Placing a Data Call  
To place a data call while you’re connected to the Sprint PCS  
Wireless Web:  
1. First, make sure the cable is connected properly.  
2. Open the Sprint PCS Dialer application on your computer and place  
the call.  
The phone displays the number your computer is calling and a  
“connecting” message is displayed.  
Once the call successfully connects, your phone’s display shows you  
information on the status of the data call.  
Receiving Sprint PCS Wireless Web Calls  
Most users use the Sprint PCS Wireless Web Connection to place outgoing  
data/fax calls. But you can also set up your Sprint PCS Phone to receive  
(host) data and fax calls. Because each phone model is different, the  
Sprint PCS Wireless Web Connection Kit doesn't include instructions for  
how to set up your phone to receive data and fax calls. Here's the  
procedure to set up your Sprint PCS Phone to receive a (mobile-  
terminated) data or fax call:  
1. Select the menu option to enable incoming data/fax calls. Note that  
incoming voice calls are not possible when your Sprint PCS Phone is  
set to receive data/fax calls.  
2. Once you've received the incoming data/fax call, you may want to  
return the phone to its normal state by disabling incoming data/fax  
calls.  
Using Special Features During a Sprint PCS Wireless Web Call  
Your phone gives you the ability to use special features while you’re on a  
Sprint PCS Wireless Web call. They are outlined below:  
Caller ID: Just like your phone stores regular Caller ID numbers, it  
also stores the numbers of incoming Sprint PCS Wireless Web  
Connection calls. To distinguish between the two types of calls,  
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“Data” or “Fax” displays along with the number of the caller when  
you view your Caller ID records.  
Note: Caller ID is not available on Sprint PCS Wireless Web Browser calls.  
Call Waiting: If someone tries to reach you while you’re connected  
to the Sprint PCS Wireless Web, your phone behaves like it is turned  
OFF. Depending on your service, callers may get your voicemail. Call  
Waiting is automatically deactivated whenever you place or receive a  
Sprint PCS Wireless Web Connection call.  
Accessing features: You can still access most of your phone’s  
features while you’re connected on a Sprint PCS Wireless Web  
Connection Call. You can navigate the phone’s menu system to  
change or view your phone’s features or phone book entries. You can  
also read messages or view the Caller ID records that you received  
before placing the call.  
Ending a Sprint PCS Wireless Web Call  
It’s important to note that some of the normal ways to end a call won’t  
work with the Sprint PCS Wireless Web Connection calls. You should  
always close the connection through the application on your computer.  
Your phone will then return to Standby mode.  
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16  
Games  
In This Section  
Push Push  
Fly Ribbon  
Puzzle World  
Spider Hunter  
y now you’ve discovered the great features that come with your phone.  
Now it’s time to experience the fun of playing games on your phone.  
B
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Push Push  
To open Push Push:  
1. Press  
2. Press  
3. Press  
.
for Games.  
for Push Push.  
4. When the game’s ‘start screen’ is displayed, press  
to start.  
5. A list of playing instructions is displayed.  
6. Press  
again to start the game.  
Object  
The object of the game is to push the balls into the little house. The ball  
can be pushed left, right, up, or down. It cannot however, be pushed  
backwards. There must always be a space to push the ball forward or else  
the ball is stuck and the level cannot be completed. Two balls cannot be  
pushed together, only one ball at a time may be pushed. Once the ball  
has been pushed into the house, another ball can push the house if  
another house is located behind it. You can go back one move by pressing  
.
Key Commands  
The following options are displayed when available:  
KEY HELPER: Displays each key’s function.  
- Move Up  
- Move Down  
- Move Left  
- Move Right  
- previous stage  
- next stage  
- restart stage  
- Undo  
- Exit  
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Fly Ribbon  
To open Fly Ribbon:  
1. Press  
2. Press  
3. Press  
4. Press  
.
for Games.  
for Fly Ribbon.  
to start.  
5. The playing instructions is displayed.  
6. Press  
again to start the game.  
Object  
The object of the game is to fly the ribbon through a maze of obstacles.  
The control the path of the ribbon, use the Navigation button. Move the  
flight path of the ribbon up or down to avoid the wall. The longer the  
distance, the faster the ribbon goes.  
Puzzle World  
To open Puzzle World:  
1. Press  
2. Press  
3. Press  
4. Press  
.
for Games.  
for Puzzle World.  
.
5. A list of playing instructions is displayed.  
6. Press again to start the game.  
Note: Use the Navigation key to select the type of puzzle. The choices are  
3x3 or 4x4.  
Object  
The object of the game is to rearrange the tiles of the puzzle to make the  
picture display correctly. To rearrange the tiles, you can move a tile to the  
next available slot using the Navigation key. If you cannot figure out the  
puzzle, press  
to solve.  
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Spider Hunter  
To open Spider Hunter:  
1. Press  
2. Press  
3. Press  
4. Press  
.
for Games.  
for Spider Hunter.  
.
5. The playing instructions are displayed.  
6. Select the level by pressing  
for easy or  
for hard.  
Object  
The object of the game is to drop the potted plants on the spiders from the  
top of the wall. Move back and forth using the Navigation key and drop  
the plants by pressing the  
key. The spiders will attempt to reach the  
top of the wall. You start out with three hearts. If a spider reaches the top,  
you loose one heart. When you loose all three, the game is over. A high  
score is recorded each time you play.  
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17  
Position Location  
In This Section  
Services  
Settings  
ith Position Location, the Sprint PCS Network can locate your  
position, provided you are in a Sprint PCS service area and location  
services are avaible. This feature can also be turned off (except during an  
emergency call) to ensure your privacy. For a stronger location signal,  
make sure the antenna is fully extended.  
W
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Services  
This phone is designed to support location based services of the future.  
Features include:  
Driving directions  
Traffic service  
Entertainment/services location  
911 emergency location services  
Location of family/friends  
Location services for 911 calls are not currently available. While these  
services are not available today (or) (are still under development), this  
leading-edge phone has the technology required to support such network  
based services upon their launch.  
Settings  
The settings allow you to turn the Position Location ON or OFF. If the  
option is turned OFF, the Sprint PCS Network cannot locate your position  
using the Position Location feature. This option is automatically turned  
ON when an emergency call is placed, then turned back OFF when the  
call is completed.  
To turn Position Location ON or OFF:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Location.  
for Settings.  
4. Read the Position Location disclaimer by using the up and down  
arrows.  
5. Press  
to display the Setting screen.  
6. Press the up or down arrows to cycle between the available choices.  
7. Press  
to Save and exit.  
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18  
Calculator  
In This Section  
Accessing the Calculator  
Performing Simple Calculations  
aving a calculator handy is not only convenient, but practical. This  
H
easy to use calculator makes figuring out simple math equations a  
breeze.  
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Calculator  
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Accessing the Calculator  
The calculator allows you to perform basic mathematical calculations  
using your phone. Addition, subtraction, multiplication, and division  
can be performed.  
To access the calculator:  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Setup/Tool.  
for Calculator.  
Performing a simple Calculations  
1. Press  
2. Press  
3. Press  
for Main Menu.  
for Setup/Tool.  
for Calculator.  
4. Using the keypad, enter the first number of the calculation.  
5. Press the Navigation key up or down to scroll through the different  
mathematical signs.  
6. When the desired sign is displayed, enter the second number of the  
calculation.  
7. Press  
to view the results.  
Note: Perform steps 5 and 6 again to perform additional calculations.  
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19  
Selecting Your Accessories  
In This Section  
Overview of Available Accessories for your Phone  
How to Order  
e offer a variety of accessories for your new phone. Choose from  
W
chargers, batteries and hands-free devices – all designed to give you  
more flexibility and convenience.  
Section 19  
Selecting Your Accessories  
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Accessory Options  
Standard Battery  
The standard battery provides approximately up to 3.6 hours of  
continuous talk time in digital mode and up to 1 hour of continuous talk  
time in analog mode or up to 168 hours of continuous standby time in  
digital mode and up to 15 hours continuous standby time in analog  
mode. The battery charges in about 4 hours using any of the charging  
accessories available with this phone.  
Vehicle Lighter Charger  
You can charge your phone (even during a call) in your vehicle.  
Hands-Free Car Kit  
Allows you to operate your phone hands-free so you can drive safely. It  
also charges the phone’s battery.  
Desktop Charger  
The Desktop Charger uses an AC adapter and is provided with your phone  
for convenient charging.  
Travel Adapter  
Compact and lightweight, this is a convenient way to charge your phone  
while on the road.  
Sprint PCS Wireless Web™ Connection Kit  
This convenient connectivity kit connects to the serial port and contains  
Sprint PCS DialerSM software, a serial data cable and a cable adapter to  
connect your phone to your mobile computing device. The Sprint PCS  
Wireless Web Connection Kit is designed for Apple® Macintosh®  
portables, PC laptop’s and Windows® CE devices.  
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Sprint PCS Wireless Web Connection Car Kit  
This multi-device kit enables socket and/or PC card connection to the  
PCMCIA – simplifying the connection and expanding the number of  
available peripherals by freeing up the serial port for fax or printer use.  
This kit contains Sprint PCS Dialer software, a serial data cable and a  
cable adapter to connect your phone to your mobile computing device.  
The kit contains all the components necessary to connect laptop’s,  
Windows CE devices and Macintosh portables.  
Holster  
The high-impact plastic Holster is designed specifically for your phone  
with a tailored fit. A spring loaded belt clip ensures protection and easy  
accessibility while carrying your handset.  
Leather Case  
Made from high quality leather, this case provides durability and  
convenience while using your phone.  
How To Order  
Most Sprint PCS Accessories found at local Sprint PCS Centers can also be  
purchased through the Sprint PCS Accessory HotlineSM by calling 1-800-  
974-ACC1 (2221) or  
from your phone.  
Next day delivery is offered in select areas. You can also visit our web site  
at www.sprintpcs.com.  
Section 19  
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20  
Knowing Performance  
and Safety Guidelines  
In This Section  
Getting the Most Out of Your Reception  
Maintaining Safe Use and Access to Your Phone  
Caring for the Battery  
Acknowledging Special Precautions and the FCC Notice  
art of getting the most out of your Sprint PCS PhoneTM is knowing  
where and how it works at optimum efficiency. This section outlines  
performance and safety guidelines that ensure you experience the full  
quality your Sprint PCS Phone was designed to give you.  
P
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Knowing Performance and Safety Guidelines  
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Getting the Most Out of Your Reception  
Keeping Tabs on Signal Strength  
The quality of each call you make or receive depends on the signal strength in your  
area. Your phone informs you of the current strength by displaying a number of bars  
next to the signal strength icon. The more bars displayed, the stronger the signal. If  
you’re inside a building, being near a window may give you better reception.  
Understanding Power Save Feature  
If your phone is unable to find a signal after 15 minutes of searching, a Power Save  
feature is automatically activated. If your phone is on, it periodically rechecks service  
availability or you can check yourself by pressing any key. Anytime the Power Save  
feature is activated, a message displays on the screen. When a signal is found, your  
phone returns to Standby mode.  
Understanding How Your Phone Operates  
Your phone is basically a radio transmitter and receiver. When it’s turned on, it  
receives and transmits radio frequency (RF) signals. When you use your phone, the  
system handling your call controls the power level. This power can range from 0.006  
watts to 0.2 watts in digital mode.  
Knowing Radio Frequency Safety  
The design of your Sprint PCS Phone complies with updated NCRP standards  
described below.  
In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the  
American National Standards Institute (ANSI) joined in updating ANSI’s 1982  
standard for safety levels with respect to human exposure to RF signals. More than  
120 scientists, engineers and physicians from universities, government health  
agencies and industries developed this updated standard after reviewing the available  
body of research. In 1993, the Federal Communications Commission (FCC) adopted  
this updated standard in a regulation. In August 1996, the FCC adopted hybrid  
standard consisting of the existing ANSI/IEEE standard and the guidelines published  
by the National Council of Radiation Protection and Measurements (NCRP).  
Maintaining Your Phone’s Peak Performance  
There are several simple guidelines to operating your phone properly and  
maintaining safe, satisfactory service.  
Hold the phone with the antenna up, fully-extended and over your shoulder.  
Try not to ever hold, bend or twist the phone antenna.  
Don’t use the phone if the antenna is damaged.  
Speak directly into the mouthpiece.  
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Avoid exposing your phone and accessories to rain or liquid spills. If your phone  
does get wet, immediately turn the power off and remove the battery. If it’s  
inoperable, return it to a Sprint PCS Center or call Sprint PCS Customer Care for  
service.  
Note: For the best care of your phone, only Sprint PCS authorized personnel should  
service your phone and accessories. Faulty service may void the warranty.  
Maintaining Safe Use of and Access to Your Phone  
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS  
PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE  
Using Your Phone While Driving  
Talking on the phone while driving (or operating the phone without a hands-free  
device) is prohibited in some jurisdictions. Laws vary as to specific restrictions.  
Remember that safety always comes first.  
When using your phone in the car:  
Get to know your phone and its features, such as speed dial and redial.  
When available, use a hands-free device.  
Position your phone within easy reach.  
Let the person you are speaking to know you are driving; if necessary, suspend  
the call in heavy traffic or hazardous weather conditions.  
Do not take notes or look up phone numbers while driving.  
Dial sensibly and assess the traffic; if possible, place calls when you are not  
moving or before pulling into traffic.  
Do not engage in stressful or emotional conversations that may divert your  
attention from the road.  
Dial  
to report serious emergencies. It’s free from  
your wireless phone.  
Use your phone to help others in emergencies.  
Call roadside assistance or a special non-emergency wireless number when  
necessary.  
Tip: Purchase an optional Hands-Free Car Kit.  
Following Safety Guidelines  
To operate your phone safely and efficiently, always follow any special regulations in  
a given area. Turn your phone off in areas where use is forbidden or when it may  
cause interference or danger.  
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Using Your Phone Near Other Electronic Devices  
Most modern electronic equipment is shielded from radio frequency (RF) signals.  
However, RF signals from wireless phones may affect inadequately shielded electronic  
equipment.  
RF signals may affect improperly installed or inadequately shielded electronic  
operating and entertainment systems in motor vehicles. Check with the  
manufacturer or its representative to determine if these systems are adequately  
shielded from external RF signals. Also check with the manufacturer regarding any  
equipment that has been added to your vehicle.  
Consult the manufacturer of any personal medical devices, such as pacemakers and  
hearing aids, to determine if they are adequately shielded from external RF signals.  
Note: Always turn off the phone in health care facilities and request permission before  
using the phone near medical equipment.  
Turning Off Your Phone Before Flying  
Turn off your phone before boarding any aircraft. To prevent possible interference  
with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations  
require you to have permission from a crew member to use your phone while the  
plane is on the ground. To prevent any risk of interference, FCC regulations prohibit  
using your phone while the plane is in the air.  
Turning Off Your Phone in Dangerous Areas  
To avoid interfering with blasting operations, turn off your phone when in a blasting  
area or in other areas with signs indicating that two-way radios should be turned off.  
Construction crews often use remote-control RF devices to set off explosives.  
Turn off your phone when you’re in any area that has a potentially explosive  
atmosphere. Although it’s rare, your phone or its accessories could generate sparks.  
Sparks could cause an explosion or a fire resulting in bodily injury or even death.  
These areas are often, but not always, clearly marked. They include:  
Fueling areas such as gas stations  
Below deck on boats  
Fuel or chemical transfer or storage facilities  
Areas where the air contains chemicals or particles such as grain, dust or metal  
powders  
Any other area where you would normally be advised to turn off your vehicle  
engine  
Note: Never transport or store flammable gas, liquid or explosives in the compartment of  
your vehicle that contains your phone or accessories.  
Restricting Children’s Access to Your Phone  
Your Sprint PCS Phone is not a toy. Children should not be allowed to play with it  
because they could hurt themselves and others, damage the phone or make calls that  
increase your phone bill.  
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Caring for the Battery  
Protecting Your Battery  
The guidelines listed below help you get the most out of your battery’s performance.  
Use only Sprint PCS-approved batteries and desktop chargers. These chargers are  
designed to maximize battery life. Using other batteries or chargers voids your  
warranty and may cause damage.  
In order to avoid damage, charge the battery only in temperatures that range  
from 32º F to 113º F (0º C to 45º C).  
Don’t use the battery charger in direct sunlight or in high humidity areas, such  
as the bathroom.  
Never dispose of the battery by incineration.  
Keep the metal contacts on top of the battery clean.  
Don’t attempt to disassemble or short-circuit the battery.  
The battery may need recharging if it has not been used for a long period of  
time.  
It’s best to replace the battery when it no longer provides acceptable  
performance. It can be recharged hundreds of times before it needs replacing.  
Don’t store the battery in high temperature areas for long periods of time. It’s  
best to follow these storage rules:  
Less than one month: 4º F to 140º F (-20º C to 60º C)  
More than one month: 4º F to 113º F (-20º C to 45º C)  
Disposal of Lithium Ion (LiIon) Batteries  
For safe disposal options of your LiIon batteries, contact your nearest Sprint PCS-  
authorized service center.  
Special note: Be sure to dispose of your battery properly. In some areas, the  
disposal of batteries in household or business trash may be prohibited.  
Note: For safety, do not handle a damaged or leaking LiIon battery.  
Section 20  
Knowing Performance and Safety Guidelines  
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135  
 
Acknowledging Special Precautions and the FCC Notice  
FCC Notice  
The phone may cause TV or radio interference if used in close proximity to receiving  
equipment. The FCC can require you to stop using the phone if such interference  
cannot be eliminated.  
Vehicles using liquefied petroleum gas (such as propane or butane) must comply  
with the National Fire Protection Standard (NFPA-58). For a copy of this standard,  
contact the National Fire Protection Association, One Batterymarch Park, Quincy, MA  
02269, Attn: Publication Sales Division.  
Cautions  
Any changes or modifications to your phone not expressly approved in this document  
could void your warranty for this equipment and void your authority to operate this  
equipment. Only use approved batteries, antennas and chargers. The use of any  
unauthorized accessories may be dangerous and voids the phone warranty if said  
accessories cause damage or a defect to the phone.  
Although your phone is quite sturdy, it is a complex piece of equipment and can be  
broken. Avoid dropping, hitting, bending or sitting on it.  
Body-Worn Operation  
To maintain compliance with FCC RF exposure guidelines, if you wear a handset on  
your body, use the Sprint PCS supplied or approved carrying case, holster or other  
body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is  
at least one inch (2.5 centimeters) from your body when transmitting. Use of non-  
Sprint PCS approved accessories may violate FCC RF exposure guidelines.  
For more information about RF exposure, please visit the FCC website at www.fcc.gov.  
Specific Absorption Rate (SAR) for Wireless Phones  
The SAR is a value that corresponds to the relative amount of RF energy absorbed in  
the head of a user of a wireless handset.  
The SAR value of a phone is the result of an extensive testing, measuring and  
calculation process. It does not represent how much RF the phone emits. All phone  
models are tested at their highest value in strict laboratory settings. But when in  
operation, the SAR of a phone can be substantially less that the level reported to the  
FCC. This is because of a variety of factors including its proximity to a base station  
antenna, phone design and other factors. What is important to remember is that each  
phone meets strict federal guidelines. Variations in SARs do not represent a variation  
in safety.  
All phones must meet the federal standard, which incorporates a substantial margin  
of safety. As stated above, variations in SAR values between different model phones do  
not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg  
are considered safe for use by the public.  
FCC Radio Frequency Emission  
This phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number:  
A3LSPHA400. More information on the phone’s SAR can be found from the  
following FCC website: http://www.fcc.gov/oet/fccid  
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Owner's Record  
The model number, regulatory number and serial number are located on a  
nameplate inside the battery compartment. Record the serial number in the space  
provided below. This will be helpful if you need to contact us about your phone in the  
future.  
Model:  
Serial No.:  
User Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under one or more of the  
following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
T9 Text Input is licensed by Tegic Communications and is covered by U.S. Pat.  
5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending.  
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21  
Terms and Conditions  
& Warranty Information  
In This Section  
Terms and Conditions of Services  
Manufacturer’s Warranty  
his section contains the Terms and Conditions of Services and the  
manufacturer’s warranty for your Sprint PCS PhoneTM.  
T
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139  
 
Terms and Conditions of Services  
Thanks for choosing to connect with Sprint PCS. These terms and conditions are part  
of your agreement with Sprint PCS for Sprint Personal Communication Services.  
For the most current version of the terms and conditions, please visit our website at  
www.sprintpcs.com or call Sprint PCS Customer Care at 1-888-211-4PCS, because the  
terms and conditions included with your Sprint PCS PhoneTM may not be the most  
current version. If you activated Sprint PCS Services before the effective date of these  
terms and conditions, these terms and conditions replace and supersede any previous  
terms and conditions.  
If you have questions about your Sprint PCS Services, call Sprint PCS Customer Care  
at 1-888-211-4PCS (4727) or visit our Web site at www.sprintpcs.com.  
Agreement  
Your agreement (“Agreement”) with Sprint Spectrum L.P. and any of its affiliates  
doing business as Sprint PCS providing Sprint Personal Communications Services  
(“Services”) to you is made up of these Terms and Conditions of Service (“Terms”)  
and the Service Plan that we agree to provide you. Your “Service Plan” is described in  
our marketing materials, and includes the rates and features we set for that Service  
Plan. We use the words “we,” “us,” “our” or “Sprint PCS” to refer to Sprint Spectrum  
L.P. and its affiliates doing business as Sprint PCS in these Terms. When you activate  
Services or attempt to use our Services (including, without limitation, attempting to  
place a call on the Sprint PCS Network or off the Sprint PCS Network when roaming,  
including “911” or similar calls), you accept the Agreement.  
Provision of Service  
Your purchase of Sprint PCS phones or other equipment does not mean that we must  
provide Services to you. We may decide not to provide Services to you for any lawful  
reason. We may request that you provide us with any information we reasonably  
require to determine whether you qualify for Services. Services in some areas are  
managed and provided under contract with Sprint PCS by independent affiliates with  
access to the Sprint PCS Network. Some Services may not be available or may operate  
differently in certain affiliate markets.  
Credit Verification  
You must have and keep satisfactory credit to receive and continue to receive Services.  
We will verify your credit before agreeing to provide Services to you and we may verify  
your credit at any time while we provide Services to you. Credit verification may  
include a review of credit reports that we receive from commercially available credit  
bureaus. We may require a guarantee of payment by an individual or entity approved  
by us. If at any time we determine, in our sole discretion, that payment for Services  
may not be made when due, we may suspend Services to your phone and require that  
you provide payment on account or a guarantee of payment before we resume  
Services to your phone.  
Changes to Agreement  
We may change this Agreement at any time (but see Service Plan). Any changes to the  
Terms are effective when we publish the revised terms. If you use our Services or make  
any payment to us on or after the effective date of the changes, you accept the  
changes. If you do not accept the changes, you may terminate Services (but see  
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Termination and Changing Service Plans). For purposes of the Agreement, “use”  
includes keeping the right to access the Sprint PCS Network by not terminating  
Services. You may not modify the Agreement except for your Service Plan (see  
Termination and Changing Service Plans).  
Service Plan  
You may be eligible for a fixed length Service Plan (“Term Service Plan”) or for a  
month-to-month Service Plan (“Non-Term Service Plan”). We determine the Service  
Plan for which you qualify. We may offer non-identical Service Plans to different  
individuals or entities. Services and coverage under some Service Plans may be more  
limited than available under other Service Plans. Your Service Plan sets out the  
charges for Services and is your Service Plan until that Service Plan is changed, you  
switch to a different Service Plan, or your Services terminate. Your Service Plan may  
require that you make a deposit, prepayment, or a series of deposits or prepayments,  
or be subject to an account spending limit, before Services are activated or  
maintained.  
Changing Service Plans  
If you are on a Non-Term Service Plan, you may change to a different Service Plan  
for which you qualify. Any change is effective at the start of your next full invoicing  
cycle unless otherwise specified by us at the time that you place your change order. If  
you change or add a different Service Plan or service feature and the change is  
effective prior to the start of your next full invoicing cycle, you will be invoiced a  
prorated amount. We may require a service charge for implementing any change  
directed by you as well as the Service Plan or optional service features you select. If  
you are on a Term Service Plan, your ability to change to another Service Plan may  
be limited and we may require you to pay a termination fee as set out in your Service  
Plan.  
Use of Services and Equipment; Availability  
You must be at least 18 years old to subscribe to our Services. We may require you to  
provide proof of your age and identity. If you are under 18 years old you may be  
eligible for certain Services that have Account Spending Limits if a person 18 years or  
older is also named as a subscriber on the Account. Services and equipment may not  
be used for any unlawful, fraudulent or abusive purpose. By requesting Services, you  
agree that you will not use Services and equipment in any unlawful, fraudulent or  
abusive manner. You may not resell or lease Services or equipment to anyone.  
Services are available within the operating range of the Sprint PCS Network. Coverage  
and quality of Services may be affected by conditions within or beyond our control,  
including atmospheric, geographic, or topographic conditions. We do not guarantee  
that there will be no interruptions or delays in Services. Your Sprint PCS Phone™  
will not accept the services of any wireless provider other than Sprint PCS (but see  
Roaming).  
Number  
We assign a phone number (“Number”) to the phone or other equipment used by  
you on the Sprint PCS Network. We may change the Number without compensation  
by giving you prior notice. You do not own the Number. You may not modify the  
Number we program into any phone or other equipment.  
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Phone Activation Fee  
You may be required to pay a non-refundable phone activation fee when you activate  
a new Number, have us switch a Number to a different phone, we activate a different  
phone on your existing account or your Service Plan says so. Details on any  
applicable phone activation fee are set out in your Service Plan or can be obtained by  
calling Sprint PCS Customer Care.  
Charges  
For most forms of wireless Service, your usage will be charged from the time you first  
initiate contact between your phone or other wireless device and the network until the  
network connection is broken, whether or not you are successful in connecting with  
the service with which you seek to connect, even if the connection is later broken or  
dropped. An exception is that you are not charged for voice calls that are not  
completed. You are charged for completed calls to your Number from the time shortly  
before the phone starts ringing until the call is terminated by either party. You will be  
charged peak rates for the entire duration of calls initiated during the peak time  
periods applicable to your Service. You will be charged off-peak rates for the entire  
duration of calls initiated during the off-peak time periods applicable to your Service.  
In addition to these usage charges, you may be charged for recurring monthly service  
charges, applicable local and long-distance toll charges, other usage charges,  
connection fees, roaming charges, directory assistance, call completion charges,  
optional features you select at an extra cost, and taxes and other regulatory related  
charges. Charges for most Services are incurred in one-minute increments, with  
partial minutes of use rounded up to the next highest minute. You must pay, by each  
invoice due date, all charges for Services provided to the Number for each phone or  
other equipment that our records show you activated, no matter who actually uses or  
has possession of the phone or other equipment at the time Services are provided.  
Voice Command  
Sprint PCS Voice CommandSM is an optional service that allows you to place calls by  
using speech recognition technology. Calls to 911 or similar emergency numbers  
cannot be placed through the Voice Command feature. Airtime and applicable long  
distance charges for a call completed from your Number using the Voice Command  
feature begin when you press or activate the TALK or similar keys and end when your  
call is terminated by hitting the END key or by returning to the Voice Command  
platform. If you initiate and complete another call without leaving the Voice  
Command platform, a separate charge for that call will begin from the time the  
previous call was terminated. Airtime and applicable long distance charges will be  
applied to the entire length of a completed call initiated from Voice Command. Using  
Directory Assistance to input names into your Voice Command address book will  
incur additional charges. Details on charges for the Voice Command feature can be  
found in the marketing materials for this feature, by visiting www.sprintpcs.com or by  
calling Sprint PCS Customer Care.  
Invoicing  
Invoicing cycles are approximately 30 days in length. Invoicing cycles and dates may  
change from time to time. Except as otherwise provided in your Service Plan,  
monthly recurring charges (MRCs) are invoiced one invoicing cycle in advance.  
Charges for Services are usually invoiced as soon as possible after the charges accrue.  
We may, however, invoice you for usage and charges occurring before the invoicing  
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cycle being invoiced, if they were not previously invoiced. If you are invoiced for  
usage incurred during a prior invoicing cycle, those minutes will be applied to your  
Service Plan minutes for the current invoicing cycle. However, if you change your  
Service Plan between the time the usage was incurred and the beginning of the  
current invoicing cycle, those minutes from the prior invoicing cycle will be charged  
at the rate per minute for usage over included minutes provided in the Service Plan in  
effect at the time the usage was incurred.  
Payment  
If you have authorized payment for Services or equipment by credit card or by  
debiting a bank account, no additional notice or consent is required before we invoice  
the credit card or debit the bank account for all amounts due to us or billed by us on  
behalf of a third party. You must promptly notify us of any change in your invoicing  
address or of the credit card or bank account used for payment. We reserve the right to  
require payment by money order, cashier’s check or other secured form of payment.  
If we take action to receive payment beyond invoicing you for charges for Services or  
equipment, you must pay our costs and expenses of collection, including attorneys’  
fees and expenses, the fees of any collection agency and court costs. If we act as an  
invoicing agent for a third-party service provider, payments received are first applied  
to amounts due and owing to us and any remaining amounts are applied to sums  
due and owing to the third-party service provider. We may charge an additional fee  
for any check or other negotiable instrument endorsed by you and returned unpaid  
by a financial institution for any reason. You may be charged fees for certain methods  
of payment.  
Late Payment Charges  
Payment is past due if we do not receive it by the due date shown on your invoice. Any  
payment for Services and equipment not made when due accrues late charges until  
paid at the rate of 1.5% per month or at the highest rate allowed by law. Late charges  
are prorated daily for each day that payment is past due, but are not compounded  
monthly. Acceptance of late or partial payments (even if marked “paid in full”) does  
not waive our right to collect all amounts that you owe us.  
Disputed Charges  
You must raise any dispute that you have about any charges invoiced to you within  
15 days of the date of the invoice or you have accepted the invoice. You may notify us  
of any dispute by notifying Sprint PCS Customer Care. Calls to our sales or general  
business offices are not notice of a dispute. If disputed invoice procedures are  
described on the invoice, you must follow them.  
Termination. Non-Term Service Plan.  
If you are on a Non-Term Service Plan you may terminate Services at any time by  
giving us notice. Subject to the terms of this Agreement, we may terminate Services at  
any time, with or without notice. We may deactivate any Number before you receive  
notice of termination without liability to you. Termination by either of us may be  
with or without cause.  
Termination. Term Service Plan.  
If you are on a Term Service Plan (1) your ability to terminate Services before the end  
of the term is limited, (2) your ability to change to another Service Plan before the  
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end of the term may be limited, and may result in a termination or activation fee, (3)  
you may be required to pay a termination fee, (4) we may not terminate Services  
without cause before the end of the term and (5) if we terminate Services for cause  
before the end of the term, you may be required to pay a termination fee. No  
termination fee is charged if you terminate a Term Service Plan within 14 days of  
activation of your Sprint PCS Phone. During the term we must give each other notice  
to terminate Services. At and after the expiration of the term, you may terminate  
Services at any time by giving us notice and we may, subject to this Agreement,  
terminate Services at any time, with or without notice.  
Termination. General.  
Regardless of whether you have a Non-Term or a Term Service Plan, we may  
terminate or suspend Services to you without liability (1) if you breach any provision  
of this Agreement (including if you fail to pay any charges for Services), or (2) if you  
fail to pay any charges due us for equipment or otherwise. If you promptly cure the  
breach, we may, but are not obligated to, reactivate Services to you. You must pay all  
charges for (a) Services provided before termination of a Number and (b) equipment,  
regardless of who terminates Services. If Services are terminated before the end of  
your current invoicing cycle, (i) the monthly recurring charge is not prorated to the  
date of termination, and (ii) you will not receive a credit or refund for any unused  
minutes in your Service Plan.  
Account Spending Limit  
If we agree to provide Services to you on an Account Spending Limit basis, we will tell  
you your Account Spending Limit before we start Services to your Number, or as  
reasonably practicable after the limit is imposed. If we require a deposit for you to  
establish or keep Services on an Account Spending Limit basis, we will hold the  
deposit as partial guarantee of payment for Services (see Deposits). Charges for  
Services accrue against your Account Spending Limit as they are incurred. We may  
charge an initial ASL start up fee. We may charge a monthly ASL service fee, in  
addition to your recurring monthly service charge. We may suspend Services to your  
Number without prior notice to you when your account balance reaches your Account  
Spending Limit. Services are restored when you have paid any past due balance and  
pay a specified minimum amount to reduce your account balance below your  
Account Spending Limit. We may change this minimum amount at any time upon  
notice to you. You may pay any past due balance and the minimum amount by any  
method authorized by Sprint PCS. Call Sprint PCS Customer Care for information  
about authorized methods of making these payments. We may charge you a fee for  
calls that involve our live customer care services. If we provide Services to you on an  
Account Spending Limit basis, Services and coverage may be limited in certain ways.  
You must pay all charges for Services even if they exceed the amount of your Account  
Spending Limit.  
Deposits  
If we require a deposit for you to establish or keep Services, we will hold the deposit as  
partial guarantee of payment for Services. We may change the deposit amount at any  
time to reflect revised estimated monthly charges based upon your usage. A deposit  
may not be used to pay any invoice (unless it is used to pay a final invoice) or delay  
payment. The deposit amount, the length of time we hold the deposit and changes to  
the deposit amount are determined based on your credit and payment history. The  
rate of interest on the deposit is subject to change. We may mix deposits with our  
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other funds. If Services are terminated for any reason, we may, without notice to you,  
apply your deposit toward payment of outstanding charges and return any excess to  
you at your last known address within 75 days after termination of Services. If the U.S.  
Postal Service cannot deliver the money to you and returns it to us, we will hold it for  
you for one year from the date of return and, during that period, we may charge a  
monthly servicing fee against the deposit balance. Any money held during this one-  
year period will not accrue interest for your benefit. You forfeit any portion of the  
money left after the one-year period.  
Wireless Web and Voice Portal Services  
Wireless Web Services are part of the Services that can be obtained through  
Sprint PCS. Wireless Web Services may not be immediately available in some  
Sprint PCS affiliate markets. Use of Wireless Web Services requires a wireless data  
compatible phone or certain other equipment (or both) and is subject to any  
memory, storage or other limitation in the phone or other equipment. The Caller ID  
blocking feature is not available when using Wireless Web Services. For data calls  
(including Wireless Web and Voice Portal calls) that are attempted, but not  
completed, you are charged for the time during which the network attempts to  
connect the call. You are charged for time spent connected to the Wireless Web or  
Voice Portal, including time spent browsing on the Internet or Voice Portal and  
reviewing or scrolling through Internet information on-line while still connected to  
the Sprint PCS Network. Not all Internet sites can be accessed and you may receive an  
error message if you attempt to access a site that cannot be accessed through Wireless  
Web Services. You are also charged for Wireless Web connections to review your  
Sprint PCS account information. Wireless Web Services and Voice Portal data calls  
may not be available when you are roaming off the Sprint PCS Network. Wireless Web  
Services are not available to you if you are on a Sprint PCS Prepaid Service Plan. If  
you receive Services on an Account Spending Limit basis, you may be limited in the  
Wireless Web and Voice Portal Services available to you. Call Sprint PCS Customer  
Care or visit our website at www.sprintpcs.com for availability and equipment  
compatibility information. Specific additional information about Wireless Web  
Services and Voice Portal Services, including pricing, included minutes and  
combining with other Service Plans, is available in our standard sales collateral for  
Sprint PCS Wireless Web Services and Voice Portal Services or at www.sprintpcs.com.  
Sprint PCS is not a publisher of third party content that can be accessed through  
Wireless Web Services or Voice Portal Services. Sprint PCS is not responsible for any  
opinions, advice, statements, services or other information is provided by third parties  
and accessible through Wireless Web Services or Voice Portal Services. Neither  
Sprint PCS nor its vendors or licensors guarantees the accuracy, completeness or  
usefulness of information that is obtained through the Wireless Web Services or Voice  
Portal Services. You are responsible for evaluating such content.  
Taxes and Other Regulatory Related Charges  
We invoice you for taxes, fees and other charges levied by federal, state or local  
authorities, or foreign government on Services. We also assess charges associated with  
regulatory mandates and obligations, such as Universal Service and Enhanced 911  
service. If you claim any tax exemption, you must provide us with a valid tax-exempt  
document. Any tax exemption applies only from the date we receive a valid tax-  
exempt document.  
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Roaming  
Calls made outside of your Home Service Area and outside of the Sprint PCS Network  
are “roaming” calls. Your Sprint PCS phone is specifically designed and engineered  
to work only on the Sprint PCS Network. It works on another CDMA PCS provider’s  
system only when a roaming agreement is in place between Sprint PCS and the other  
provider. If your Sprint PCS Phone is a dual-mode phone, it works on both a CDMA  
PCS provider’s system (in addition to the Sprint PCS Network) and a wireless analog  
telecommunications provider’s system only when roaming agreements are in place  
between Sprint PCS and the other providers. If we do not have a roaming agreement  
in place, you may be able to place roaming calls “manually” by using a valid credit  
card. If there is a gap or other interruption of coverage within a Sprint PCS coverage  
area that prevents connection with the Sprint PCS network and your dual-mode  
phone is set to roam automatically when outside Sprint PCS coverage, you may incur  
roaming fees within a Sprint PCS coverage area. Certain features are not available  
when roaming. Roaming rates may be different from and higher than the rates you  
pay for calls within your Sprint PCS Home Service Area and on the Sprint PCS  
Network. Roaming charges are invoiced according to the practices of the roaming  
service provider. When roaming, you are subject to the limitation of liability  
provisions and other applicable rules imposed by the roaming service provider.  
Interruption of Service  
We may give credit for a continuous interruption of Services for more than 24 hours  
on a case-by-case basis. Interruptions caused by your negligent or willful actions, or  
by failure of equipment or service not provided by us, or by causes beyond our  
reasonable control, do not qualify for credit. We may provide you with an airtime  
credit of one minute for a call that is disconnected because of transmission  
limitations caused by atmospheric, geographic or topographic conditions and that  
you redial within one minute of disconnection. You must notify us within 24 hours of  
the disconnection to request credit.  
Phones and Other Equipment  
Phones and other equipment may be purchased and returned as provided in the  
purchase documents. We are not the manufacturer of the phones or other equipment.  
The only warranties on the phones or other equipment are any limited warranties  
extended by the manufacturers. We have no liability in connection with the phones  
and other equipment or for the manufacturers’ acts or omissions.  
Lost or Stolen Equipment  
If your phone or other equipment is lost or stolen, you must notify us by calling  
Sprint PCS Customer Care. You are responsible for all charges for Services provided to  
the Number for the lost or stolen equipment before you notify us of the loss or theft.  
We will deactivate Services to the Number upon notification to us of any loss or theft.  
You may be required to provide evidence of the loss or theft (for example, a police  
report or sworn statement). If the equipment is later found, we may require that you  
exchange it for another phone or other equipment before we reactivate Services (if we  
do reactivate Services), as well as require you to pay a reactivation fee. We will  
deactivate Services to any Number without prior notice to you if we suspect any  
unlawful or fraudulent use of the Number. You agree to cooperate reasonably with us  
in investigating suspected unlawful or fraudulent use.  
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Caller ID  
If you do not want people you call to get the Number assigned to your phone, you  
must call Sprint PCS Customer Care for information about automatic Caller ID  
blocking. The Number assigned to your phone can be blocked on a per-call basis by  
dialing *67 + Destination Number + OK, but Caller ID delivery resumes on the next  
call you make. Caller ID display on incoming calls to your Number depends on  
receiving the information from the calling party.  
TTY Access  
A TTY (also known as TDD or Text Telephone) is a telecommunications device that  
allows people who are deaf or hard of hearing, or who have speech or language  
disabilities, to communicate by telephone. It is not possible to use your phone with a  
TTY.  
Pay-Per-Call Service  
We will not complete calls from your Number to 900, 976 and similar numbers for  
pay-per-call services.  
International Calling  
You may be limited in the international destinations that you can call with Services.  
You should contact Sprint PCS Customer Care for information about international  
destinations that you cannot call.  
Limitation of Liability  
Except as otherwise provided in this section, our sole liability to you for any loss or  
damage arising out of providing or failing to provide Services (including mistakes,  
omissions, interruptions, delays, errors, or defects) does not exceed (1) in cases  
related to a specific piece of equipment, the prorated MRC for Services to the piece of  
equipment during the affected period, or (2) in cases not related to a specific piece of  
equipment, the prorated MRCs for Services to you during the affected period. Neither  
we nor our vendors, suppliers or licensors are liable for any damage arising out of or  
in connection with:  
a) any act or omission of any telecommunications service or other service provider  
other than us;  
b) any directory listing;  
c) any dropped calls or inability to place or receive calls;  
d) any interruption of Services, including interruptions caused by equipment or  
facilities failure or shortages, transmission limitations or system capacity limitations;  
e) traffic or other accidents, or any health-related claims allegedly arising from the  
use of Services, phones, equipment or accessories used in connection with the  
Services;  
f) the use of Sprint PCS Wireless Web Services, including the accuracy or reliability of  
any information obtained from the Internet using Sprint PCS Wireless Web Services  
or from Voice Portal Services, or Internet services, content or applications not  
supported by Sprint PCS;  
g) any late or failed message delivery;  
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h) any interruption or failure of 911 or E911 emergency services or identification of  
the Number, address or name associated with any person accessing or attempting to  
access emergency services from your phone;  
i) the installation or repair of any products or equipment by parties who are not our  
authorized employees or agents;  
j) events due to factors beyond our control, including acts of God (including, without  
limitation, weather-related phenomena, fire or earthquake), war, riot, strike, or  
orders of governmental authority;  
k) any act or omission of any third party or independent contractor that offers  
products or services in conjunction with or through the Services, or  
l) your negligent or intentional act or omission.  
NO CONSEQUENTIAL OR OTHER DAMAGES  
UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,  
CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE  
WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH PROVIDING OR  
FAILING TO PROVIDE SERVICES, PHONES OR OTHER EQUIPMENT USED IN  
CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, LOST  
PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND  
SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT.  
Indemnification  
You indemnify and defend us, our partners, directors, officers, employees and agents  
from and against any claim, action, damage, liability and expense arising out of or  
in connection with: (1) your acts or omissions that occur in connection with your use  
of the Services or equipment used in connection with the Services, and (2) any  
communications you make or receive using the Services. This indemnification  
extends to and includes any attorney’s fees and costs incurred by us arising from any  
actions or claims to which this indemnification applies, or from the contesting of the  
applicability of this provision. This section survives termination of this Agreement.  
ARBITRATION OF DISPUTES  
ANY CLAIM, CONTROVERSY OR DISPUTE, WHETHER SOUNDING IN CONTRACT,  
STATUTE, OR TORT, INCLUDING FRAUD, MISREPRESENTATION, OR ANY OTHER  
LEGAL THEORY, RELATED DIRECTLY OR INDIRECTLY TO THE SERVICES,  
WHETHER BETWEEN THE COMPANY AND THE CUSTOMER OR BETWEEN THE  
COMPANY OR THE CUSTOMER, ON THE ONE HAND, AND EMPLOYEES, AGENTS OR  
AFFILIATED BUSINESSES OF THE OTHER PARTY, ON THE OTHER HAND, SHALL BE  
RESOLVED BY ARBITRATION AS PRESCRIBED IN THIS SECTION. THE FEDERAL  
ARBITRATION ACT, NOT STATE LAW, GOVERNS THE QUESTION OF WHETHER A  
CLAIM IS SUBJECT TO ARBITRATION.  
A single arbitrator engaged in the practice of law will conduct the arbitration under  
the rules of the American Arbitration Association. The arbitrator will be selected in  
accordance with AAA procedures from a list of qualified people maintained by the  
AAA. All expedited procedures prescribed by the AAA rules will apply, and each party  
will bear their own costs and attorney’s fees.  
No discovery will be permitted, except that the parties will exchange, thirty days prior  
to the hearing on their dispute, all documents to be submitted to the arbitrator,  
including any reports or summaries, and a list of the names and addresses of those  
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persons to be called to testify. Following exchange of this information, the parties  
may agree to waive a hearing.  
The arbitrator will have authority only to award compensatory damages and will not  
have authority to award punitive damages, lost profits, or other non-compensatory  
damages. The arbitrator’s decision and award will be final and binding, and  
judgment on the award rendered by the arbitrator may be entered in any court with  
jurisdiction. The arbitrator’s decision must not contain findings of fact or  
conclusions of law.  
If any party files a judicial or administrative action asserting a claim that is subject to  
arbitration and another party successfully stays such action or compels arbitration,  
the party filing that action must pay the other party’s costs and expenses incurred in  
seeking such stay or compelling arbitration, including attorney’s fees.  
Notices  
You may get our current address for written notice by calling Sprint PCS Customer  
Care. Written notice to you is sent to your last known address in our invoicing records.  
Written notice is deemed delivered 3 days after deposit in the U.S. mail, postage  
prepaid, and properly addressed. Unless required by this Agreement or Applicable  
Laws, (1) you may notify us by calling Sprint PCS Customer Care, and (2) we may  
notify you by leaving a message for you on your Sprint PCS Phone, answering  
machine or with your answering service. Notice addresses may be changed by giving  
notice as provided in this section.  
Choice of Law; Jurisdiction  
This Agreement is governed by and must be construed under federal law and the laws  
of the State of Kansas, without regard to choice of law principles. You agree to submit  
yourself to the personal jurisdiction of the courts in the State of Kansas.  
General  
If either of us does not enforce any right or remedy available under this Agreement,  
that failure is not a waiver of the right or remedy for any other breach or failure by  
the other party. Our waiver of any requirement in any one instance is not a general  
waiver of that requirement and does not amend this Agreement. If any part of this  
Agreement is held invalid or unenforceable, that part is interpreted consistent with  
Applicable Laws as nearly as possible to reflect the original intentions of the parties  
and the rest of this Agreement remains in full force and effect. Section headings are  
for descriptive purposes only and are not used to interpret this Agreement. You may  
not assign this Agreement to any other person or entity without our prior written  
approval. This Agreement (including any referenced documents and attachments)  
makes up the entire agreement between you and us and replaces all prior written or  
spoken agreements, representations, promises or understandings between you and us.  
The provisions of this Agreement that are contemplated to be enforceable after the  
termination of the Agreement survive termination of this Agreement. This Agreement  
is subject to any applicable federal and state law (collectively, “Applicable Laws”). If  
there is a conflict, the Service Plan (including any Term Service Plan) controls over  
the Terms.  
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The following provisions are not generally applicable and apply  
only to customers whose Service Plans include these terms:  
Traveling  
If you are making or receiving calls outside you Home Service Area but on the  
Sprint PCS Network, you may be charged for Services at a “travel” rate for both  
outgoing and incoming traveling calls. Long distance charges may not be included  
in the travel rate. Traveling charges do not apply if you subscribe to a Home Rate USA  
plan or to both Toll-Free USA and Home Rate USA. (See Home Rate USA and Toll-  
Free USA for more information.) You do not have to register your Number when  
traveling outside your Home Service Area.  
Home Rate USA  
This service lets you make or receive calls from anywhere on the Sprint PCS Network  
at your Home Service Area airtime rates.  
Toll-Free USA  
This service lets you call from anywhere on the Sprint PCS Network to anywhere in  
the United States, Puerto Rico and the U.S. Virgin Islands and be charged at your  
Home Service Area airtime rates, with no additional long distance charges. If you  
have Home Rate USA but do not have Toll-Free USA, and if you make a long distance  
call outside of your defined local calling area, you are invoiced for the long distance  
charges.  
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Manufacturer’s Warranty  
DISCLAIMER OF WARRANTIES; EXCLUSION OF LIABILITY. EXCEPT  
AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THIS  
WARRANTY PAGE, THE PURCHASER TAKES THE PRODUCT "AS IS,"  
AND SAMSUNG MAKES NO WARRANTY OF ANY KIND  
WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT  
NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS  
FITNESS FOR ANY PARTICULAR PURPOSE OR USE; THE DESIGN,  
CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE  
OF THE PRODUCT; THE WORKMANSHIP OF THE PRODUCT OR THE  
COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE  
PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE,  
SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING  
CONTAINED IN THE INSTRUCTION MANUAL SHALL BE  
CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND  
WHATSOEVER WITH RESPECT TO THE PRODUCT. ALL IMPLIED  
WARRANTIES THAT MAY ARISE BY OPERATION OF LAW,  
INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THE  
EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME STATES  
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED  
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY  
TO YOU. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY  
DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE,  
OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING  
FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING  
INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES,  
OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR ANY  
CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY.  
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION  
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE  
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS  
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY  
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.  
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE  
OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND  
STATES PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF  
THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE  
BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR  
UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY  
FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH  
PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE  
CONSTRUED TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE  
LAW PERMITS.  
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A
access the Security menu 88  
Accessing the Calculator 126  
Accessing the Security Men 88  
Accessories 127  
Accessory Options 128  
Adding a Phone Number to an Internal Phone Book Entry 75  
Adding an E-mail Address to an Internal Phone Book Entry 76  
Alarm Clock 93  
Answering Calls 34  
Assigning Downloaded Ringers and Graphics 82  
B
Backlight  
Changing time length 84  
Battery  
Capacity 22  
Charging 24  
Installation 23  
Removing 23  
C
Calculator 125  
Calendar  
Jump To Date 93  
To Do List 93  
Today 92  
Call - Muting a call 56  
Call Forwarding 59  
Call Guard 30  
Call History  
Erasing 64  
Managing 61  
Options 62  
Viewing 62  
Call Waiting 58  
Caller ID 58  
Changing Ringer Volume 56  
Changing the Contrast 85  
Changing the Lock Code 89  
Command Keys 21  
Countdown 93  
Customer Care 14  
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D
Data  
Receiving 86  
Data/Fax Mode 85  
Dialing Options 37  
Dialing Phone Numbers With Pauses 42  
Directory Assistance 15  
Display Screen 22  
Downloading Ringers and Graphics 81  
E
Editing an Internal Phone Book Entry 75  
Entering Characters  
Character Input Mode 51  
F
Fax  
Receiving 85  
Features of Your SPH-A400 22  
Finding Internal Phone Book Entries 74  
Forwarding Calls 59  
Front View of Phone 20  
G
Games 119  
Fly Ribbon 121  
Push Push 120  
Puzzle World 121  
Spider Hunter 122  
Getting Help 14  
Getting Started With Sprint PCS Service 11, 12  
Getting to Know Your Sprint PCS Phone 17  
Greeting  
Changing 80  
I
Internal Phone Book 73  
Adding a New Entry 74  
Entry Options 74  
Secret Entries 76  
L
Language  
Changing 80  
Lock Mode  
Calling in 89  
Locking Your Phone 88  
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M
Making Calls 34  
Menu Diagram 47  
Menu Navigation 46  
Menu Structure 46  
Menus  
Viewing 47  
Message  
Types 66  
Messages  
Knowing when you have them 66  
Messaging  
Managing 65  
Missed Call Notification 35  
Muting 35  
N
Navigating Menus 46  
Navigating Through Menus and Entering Text 45  
New Events 94  
Numeric Page Options 69  
P
Performance and Safety Guidelines 131  
Personal Information Management 91  
Position Location 123  
Services 124  
Settings 124  
R
Ringer - Silencing 56  
Ringer Types 81  
Data/Fax 84  
Ringer Types for Alarms 84  
Ringer Types for Messages 83  
Ringer Types for Voice Calls 81  
Ringer Volume 80  
Roaming  
Analog Networks 28  
Other Digital Networks 28  
Roam Mode 29  
S
Security 87  
Security - Erasing the Internal Phone Book 90  
Security - Resetting Your Phone 90  
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Security Menu  
Accessing 88  
Selecting a Ringer Type for an Entry 76  
Sending Numeric Pages 69  
Service Features 57  
Set Time 94  
Setting Up Your Voicemail 13  
Special Numbers 89  
Speed Dialing 43  
Sprint PCS Ringers & More 81  
Sprint PCS Services  
Billing Information 15  
Customer Care 14  
Directory Assistance 15  
Operator Services 15  
Sprint PCS Voice Command 36  
Symbols and Numbers  
Entering 53  
T
T9 Text Input 52  
Termination  
General 144  
Non-Term Service Plan 143  
Term Service Plan 143  
Three-Way  
Calling 59  
Three-Way Calling 59  
To Do List 96  
To edit a Today event 95  
To Edit or Erase a Programmed Alarm 96  
To erase an event 95  
To Set Time using the menu options 94  
To View, Add, Edit or Erase an event on your Calendar 92  
Troubleshooting 109  
Turning Your Phone On and Off 12  
U
Understanding This User Guide 16  
Unlocking Your Phone 13, 88  
Using the Battery 22  
V
Voice Mode  
Returning from data or fax mode 86  
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Voice Services 97  
Voice-Activated Dialing 98  
Voicemail  
Clearing the Icon 68  
New message alerts 67  
Retrieving 67  
Retrieving messages 67  
Setting Up 13  
Setting up 66  
Volume  
Adjusting 55  
Adjusting during a conversation 56  
Conversation 35  
Ringer 39, 56, 122, 124, 126, 129  
W
Warranty 151  
Web Alerts  
Displaying 71  
New 71  
Web Guard 106  
Web Messages  
Displaying 69  
Sending 68  
What are the Schedule Options 92  
Wireless Web  
Bookmarks 108  
Browser 104  
Connection 116  
Home Page 105  
Short Mail 114  
Updates 116  
Wireless Web Browser  
Launching 105  
Wireless Web Message  
Storage 69  
Y
Your Phone Number 43, 77  
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