Sagem Modem F@ST 800 User Guide
SAGEM F@stTM 800  
(PPP)  
User Guide  
288021372-05  
October 2002 Issue  
S
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Contents  
Pages  
Contents  
0-1 and 0-2  
1. Introduction  
1.1 Overview  
1-1  
1-3  
1-5  
1.2 System requirements  
2. Connecting the SAGEM F@stTM 800  
2-1  
2.1 Connecting the modem  
2-2  
2.1.1 Connecting analog terminals  
2-3  
3. Installation in Microsoft Windows  
3-1  
3.1 Installing the SAGEM F@stTM 800  
3-2  
3.2 Connecting / Disconnecting to / from the Internet  
3.2.1 Connecting to the Internet  
3-5  
3-5  
3-6  
3.2.2 Disconnecting from the Internet  
3.3 Status information for the SAGEM F@stTM 800 modem  
3.3.1 Checking installation of the SAGEM F@stTM 800  
3.3.2 "Diagnostics" tools  
3-7  
3-7  
3-8  
3.3.3 "Diagnostics" icon  
3-10  
3.4 Uninstalling the SAGEM F@stTM 800  
4. Installation in Mac OS 8.6 or Mac OS 9.x  
4.1 Installing the SAGEM F@stTM 800  
3-11  
4-1  
4-2  
4.2 Connecting / Disconnecting to / from the Internet  
4.2.1 Connecting to the Internet  
4-4  
4-4  
4-5  
4.2.2 Disconnecting from the Internet  
4.3 Status information for the SAGEM F@stTM 800 modem  
4.3.1 Checking installation of the SAGEM F@stTM 800  
4.3.2 "Diagnostics" tools  
4-6  
4-6  
4-8  
4.3.2.1 "Operation" screen  
4-9  
4.3.2.2 "Statistics" screen  
4.3.2.3 "Configuration" screen  
4.3.3 Icon indicating the modem status  
4-11  
4-12  
4-14  
4.4 Uninstalling the SAGEM F@stTM 800  
4-15  
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Pages  
5-1  
5. Installation in Mac OS X  
5.1 Installing the SAGEM F@stTM 800  
5-2  
5.2 Connecting / Disconnecting to/from the Internet  
5.2.1 Connecting to the Internet  
5-4  
5-4  
5-6  
5.2.2 Disconnecting from the Internet  
5.3 Status of the SAGEM F@stTM 800 modem  
5.3.1 Checking installation of the SAGEM F@stTM 800  
5.3.2 "Diagnostics" tools  
5-7  
5-7  
5-8  
5.4 Uninstalling the SAGEM F@stTM 800  
5-9  
A. Appendix A - SAGEM F@st™ 800 troubleshooting  
A-1  
A.1 Front panel LEDs  
A-2  
A-2  
A-3  
A-3  
A-3  
A.1.1 "ADSL" LED blinking  
A.1.2 "ADSL" and "PWR" LEDs off  
A.1.3 "ADSL" LED off and "PWR" LED on  
A.1.4 "ADSL" LED on steady and "PWR" LED on  
B. Appendix B - Safety instructions  
B-1  
B.1 Safety instructions  
B-2  
C. Appendix C - Technical Specifications  
C.1 Equipment specifications  
C-1  
C-2  
C-4  
C-4  
C.2 Software specifications  
C.3 PC and Mac compatibility  
D. Appendix D - Default configuration  
E. Appendix E - Glossary  
D-1  
E-1  
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1. Introduction  
This chapter: ! gives an overview of the SAGEM F@stTM 800 modem  
§ 1.1  
§ 1.2  
! sets out the system requirements  
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1 - Introduction  
Notice  
!
Warning icon, used in this guide  
Information icon, used in this guide  
Safety  
Before making any connections, refer to the safety instructions in Appendix A  
instructions  
of this User Guide.  
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1 - Introduction  
1.1 Overview  
The SAGEM F@st™ 800 is an ADSL modem used to browse the Internet with ease at speeds  
of up to 8 Mbit/s. The modem's purpose is to transmit data between a terminal (PC or Mac)  
connected by a USB interface and an Internet Access Provider (IAP), via an ADSL link.  
The SAGEM F@st™ 800 supports the following encapsulations:  
•
•
•
•
PPPoA in VCMUX mode,  
PPPoA in LLC mode,  
PPPoE in VCMUX mode,  
PPPoE in LLC mode.  
The modem has the advantage of being powered via the USB interface and therefore does not  
needs a main power unit or a power cable.  
The SAGEM F@st™ 800 has the following two interfaces:  
! USB interface  
! Remote network interface (ADSL)  
Both interface ports are at the rear of the modem casing:  
Type B  
6-way RJ11  
USB Connector  
WAN Connector  
There are two LEDs on the casing, the lefthand one labeled "ADSL" and the righthand one  
"PWR" (see Appendix A - Troubleshooting, for interpreting the LEDs).  
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1 - Introduction  
Contents of  
package  
The package in which the SAGEM F@st™ 800 is supplied contains  
! One SAGEM F@st™ 800 modem  
! One Type A / Type B USB cable  
! One RJ11/RJ11 line cable  
! One CD-ROM  
! Two or three microfilters (optional).  
Note:  
This is not an exhaustive list. The package may also contain safety instructions  
and other documents.  
The CD-ROM contains:  
• the Windowsand Macintosh drivers for the SAGEM F@st™ 800 modem.  
• the SAGEM F@st™ 800 modem User Guide in pdf format.  
• the AcrobatReader™ software for reading pdf files.  
Incomplete or  
damaged  
If the package you receive is incomplete or contains damaged  
items, contact the Internet Access Provider (IAP) supplying your  
SAGEM F@st™ 800 modem  
contents  
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1 - Introduction  
1.2 System requirements  
The SAGEM F@st™ 800 modem requires:  
Telephone line  
! Telephone line supporting ADSL transmission.  
! Splitters compliant with ADSL standards (for use with a telephone  
or fax type analog terminal).  
! Subscription to an Internet Access Provider (for connection to the  
Internet).  
Computer with  
USB port  
The minimum configuration of your computer must be:  
! For Windows XP  
! For Windows 2000  
! For Windows ME  
! For Windows 98FE  
! For Windows 98SE  
! For MacOS 8.6 - 9.x  
! For MacOS X  
Pentium II, 400 MHz, 128 Mb RAM  
Pentium II, 266 MHz, 64 Mb RAM  
Pentium II, 233 MHz, 64 Mb RAM  
Pentium II, 166 MHz, 32 Mb RAM  
Pentium II, 166 MHz, 32 Mb RAM  
Power PC G3, 233 MHz, 64 Mb RAM  
Power PC G3, 233 MHz, 128 Mb RAM  
Free space on your  
computer  
30 Mb  
A WEB browser  
Internet Access  
Provider  
To access the Internet, the Internet Access Provider (IAP) must  
supply you:  
! one user name  
! one password  
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1 - Introduction  
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2. Connecting the SAGEM F@stTM 800  
This chapter:  
! describes how to connect the modem  
§ 2.1  
! describes how to connect analog terminals  
§ 2.1.1  
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2 - Connecting the SAGEM F@stTM 800  
2.1 Connecting the modem  
!
CAUTION  
Do not connect your modem to your computer with the USB cable before you have installed the  
drivers from the CD-ROM.  
Only use the "ADSL" line cable supplied with the SAGEM F@st™ 800 for the connection to the  
remote network.  
The 3 m line cable is terminated at both ends with RJ11 connectors.  
The connections must be made in the following order:  
1
2
Connect one end of the line cable to the telephone socket  
Connect the other end of the line cable to the LINE connector on the modem  
If using an input splitter or microfilters, their outputs must also be fitted with RJ11 connectors. If  
not, contact your Operator for an adapter or a specific cable.  
3
Connect the "flat" connector at one end of the USB cable to one of the type  
A USB ports on the computer (or on the HUB if appropriate), marked with  
the following symbol:  
4
Connect the "square" connector at the other end of the USB cable to the USB connector  
on the rear panel of the modem, when prompted by the driver installation software.  
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2 - Connecting the SAGEM F@stTM 800  
2.1.1  
Connecting analog terminals  
Splitters are required when using the SAGEM F@st™ 800 and analog terminals on the same  
telephone line.  
There are two types of configuration that use different splitters.  
In most cases, your Operator will provide you with the information you need to choose between  
the two options.  
Configuration with input splitter  
SAGEM F@stTM 800  
Analog + ADSL  
Signals  
MEDIUM  
SPLITTER  
ADSL Line  
Analog Signals  
TELEPHONE  
FAX  
Your Operator will tell you how many analog terminals can be connected.  
Configuration with distributed splitters (microfilters)  
SAGEM F@stTM 800  
ADSL Line  
Microfilter  
Analog  
Microfilter  
Microfilter  
Analog  
Analog  
Signal  
Signal  
Signal  
TELEPHONE  
TELEPHONE  
FAX  
The configuration with microfilters requires one microfilter for each analog terminal.  
Your Operator will tell you how many analog terminals can be connected.  
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2 - Connecting the SAGEM F@stTM 800  
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3. Installation in Microsoft Windows  
This chapter:  
! describes how to install the SAGEM F@stTM 800  
§ 3.1  
§ 3.2  
! describes how to Connect/Disconnect to/from the Internet  
! describes the status information for the SAGEM F@stTM 800 § 3.3  
! describes how to uninstall the SAGEM F@stTM 800  
§ 3.4  
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3 - Installation in Microsoft Windows  
The procedures for installing, checking installation and uninstalling described  
below have been carried out arbitrarily using WindowsXP. There may be slight  
differences when installing in other Windowsoperating systems (98FE, 98SE, ME  
and 2000).  
3.1 Installing the SAGEM F@stTM 800  
1
Insert the CD-ROM in the appropriate  
drive on your computer; the screen  
opposite appears.  
Click "Install the modem".  
Note: If this screen does not appear, from the Start menu, select Run, and then enter:  
"<CD-ROM drive letter> :\autorun.exe (for example e:\autorun.exe)  
then click OK.  
2
The following screen appears.  
From the proposed list, select your  
preferred language and then click OK  
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3 - Installation in Microsoft Windows  
3
The following screen appears.  
Click Next to continue  
4
After the files have been copied to the  
hard disk in your computer, the  
following screen appears.  
Connect the USB cable to the  
SAGEM F@stTM 800 modem via the  
USB connector on the rear panel.  
5
Windowsthen proceeds to install the various software components. Please wait until an  
end-of-installation message appears or until Windowsprompts you to restart your  
computer.  
Note: After connecting the modem, in Windows98 FE or SE, the operating system  
may ask for the Windowsinstallation CD-ROM. If so, insert this CD-ROM to continue  
installation.  
6
When installation is finished, the following  
screen appears; click OK  
Note: Depending on the configuration of the PC and of the installed operating system,  
Windowsmay also prompt you to restart your computer. This restart operation is  
necessary for your modem to operate correctly.  
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3 - Installation in Microsoft Windows  
7
You can now check the installation of your modem by following the instructions in  
section 3.3.1.  
Uninstallation  
The Uninstallation procedure is described in section 3.4.  
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3 - Installation in Microsoft Windows  
3.2 Connecting / Disconnecting to / from the Internet  
3.2.1  
Connecting to the Internet  
1
The installation software created an  
"Internet ADSL" icon on the  
WindowsXP desktop. Double-click  
this icon.  
2
3
The connection screen appears.  
Enter your "User name" and your  
"Password".  
4
5
Check the "Save this user name and  
password for the following users:" box  
and, if you want, select "Anyone who  
uses this computer".  
Click "Dial" to set up the connection  
and access the Internet.  
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3 - Installation in Microsoft Windows  
3.2.2  
Disconnecting from the Internet  
1
Click the "Internet ADSL" icon on the  
Windowsdesktop:  
or  
Click the connection icon in the  
Windowstask bar:  
Note:  
Depending on how your PC is configured, the connection icon may be hidden in  
the status area. To reveal the icon, you need to click the left-pointing arrow  
indicated below:  
2
The following screen appears.  
Select the General tab, and then click  
"Disconnect".  
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3 - Installation in Microsoft Windows  
3.3 Status information for the SAGEM F@stTM 800 modem  
3.3.1  
Checking installation of the SAGEM F@stTM 800  
1
From the Start menu, select Control  
Panel, and then double-click System;  
the System Properties window  
appears.  
2
3
Select the Hardware tab, and then  
click the Device Manager... button in  
the Device Manager area..  
The Device Manager screen  
appears.  
Click the PLUS (+) symbol beside the  
"Network adapters" folder to reveal  
the list of installed network adapters.  
4
Check that the USB ADSL WAN  
Adapter is present.  
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3.3.2  
"Diagnostics" tools  
This application lets you monitor the status of the ADSL line.  
1
After having installed the modem and  
connected it to the PC using its USB cable, the  
diagnostics icon shown opposite (framed)  
appears toward the right end of the task bar at  
the bottom of your desktop.  
Double-click the Diagnostics icon.  
Note:  
If the Diagnostics icon does not appear in the task bar, from the Start menu  
select: Programs / SAGEM F@stTM 800 / Diagnostics.  
This tool is run automatically when Windowsis started.  
The color of the icon indicates the current status of the modem (see section 3.3.3)  
2
The following SAGEM F@st800  
diagnostics screen appears.  
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The meanings of the various fields are explained in the table below.  
Field  
DSL status  
Description  
Not detected  
The computer has not detected the  
presence of the modem on one of its  
dedicated USB ports  
Non synchronized  
Synchronizing  
ADSL link not synchronized. A  
connection to the Internet cannot be set  
up  
The computer has detected the  
presence of the modem on one of its  
dedicated USB ports and ADSL  
synchronization is in progress  
Operational  
ADSL link synchronized. A connection  
to the Internet can be set up  
Line Rate  
Upstream or outgoing rate (data sent to the Internet) negotiated by the  
ADSL link (in kbit/s)  
Transmit  
Receive  
Data Rate  
Line Rate  
User's instantaneous transmit rate (in kbit/s)  
Downstream or incoming rate (data received from the Internet)  
negotiated by the ADSL link (in kbit/s)  
Data Rate  
User's instantaneous receive rate (in kbit/s)  
Version information  
Using the right mouse button, click the  
diagnostics icon or the title bar of the  
diagnostics screen, and then select  
"About...". The information screen  
opposite appears.  
SAGEM F@st800 vx.y.z  
Product version (v1.0.4 for example)  
Field  
GUI Version  
Hardware  
Driver  
Description  
Displays the diagnostics application version  
Displays the chipset version  
Displays the modem driver version  
Firmware  
Displays the version of the code in the modem  
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3.3.3  
"Diagnostics" icon  
This icon appears automatically when Windowsis started, toward the right in the  
task bar at the bottom of your desktop  
The table below summarizes the modem status information as indicated by the different  
diagnostic icons:  
Icon  
Meaning (Modem status)  
Not detected  
Not synchronized  
Synchronizing  
Operational  
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3 - Installation in Microsoft Windows  
3.4 Uninstalling the SAGEM F@stTM 800  
1
Using the left mouse button, click the  
Start menu in the task bar.  
Select All programs (Programs in  
Windows98FE, 98SE, ME and  
2000), SAGEM F@st800,  
then Uninstall F@st800  
2
The following screen appears. From  
the proposed list, select your  
preferred language and then click OK  
3
4
The following screen appears.  
Click OK  
The following screen appears.  
Disconnect your modem if necessary  
and then click OK.  
Uninstallation is finished.  
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4. Installation in Mac OS 8.6 or Mac OS 9.x  
This chapter:  
! describes how to install the SAGEM F@stTM 800  
§ 4.1  
§ 4.2  
! describes how to Connect/Disconnect to/from the Internet  
! describes the status information for the SAGEM F@stTM 800 § 4.3  
! describes how to uninstall the SAGEM F@stTM 800  
§ 4.4  
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4 - Installation in Mac OS 8.6 or Mac OS 9.x  
Note: The SAGEM F@stTM 800 can be installed in the following operation systems:  
- MacOS 8.6,  
- MacOS 9.x,  
- MacOS X (10.1 and 10.2).  
This chapter covers installation in the MacOS 8.6 or MacOS 9.x operation systems  
only.  
The procedures for installing, Connecting / Disconnecting, checking installation  
and uninstalling described below have been carried out arbitrarily in MacOS 9.2.  
4.1 Installing the SAGEM F@stTM 800  
1
Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the  
desktop.  
Double-click this icon to show the content of the CD-ROM.  
2
3
Double-click in the MAC / OS 8.6 - 9.x directory, and then double-click the file install_en  
to run the installing program.  
The following installation screen  
appears.  
Click  
4
The icon opposite appears.  
Click  
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5
6
The installation is finished. The screen proposing that your computer is restarted  
appears.  
Click  
.
After restart, Connect the USB cable to the SAGEM F@stTM 800 modem via the USB  
connector on the rear panel.  
7
8
A triangular icon indicating the modem status is created in the control strip.  
At the end of the installation process,  
the diagnostics tool icon is created on  
the desktop  
9
You can now check the installation of your modem by following the instructions in  
section 4.3.1.  
Uninstallation  
The Uninstallation procedure is described in section 4.4.  
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4.2 Connecting / Disconnecting to / from the Internet  
4.2.1  
Connecting to the Internet  
1
Click the Remote access icon on the  
control strip at the bottom of the  
desktop to display the list of  
commands associated with this icon.  
Note: Before connection, the remote  
access status is Inactive.  
Select Open Remote Access.  
2
3
The Remote Access screen appears.  
Enter your "User name" and your  
"Password". These data are delivered  
to you by your Internet Access  
Provider (IAP).  
4
5
Check the "Save password" box for  
the following users if you want.  
Note: The Number field must contain  
"123456"  
Click  
to set up the  
connection and access the Internet.  
6
Open your navigator and surf the Internet.  
Note:  
For the first connection, you must follow the procedure described above.  
However, for subsequent connections, simply opening a browser will connect you  
directly to the remote network.  
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4.2.2  
Disconnecting from the Internet  
1
Click the Remote access icon on the  
control strip to display the list of  
commands associated with this icon.  
Note: After connection, the remote  
access status is Connected.  
Select Open Remote Access.  
2
The Remote Access screen appears.  
Click the Disconnect button to  
disconnect the modem.  
Note:  
To check that the procedure has been successful, select Open Remote Access;  
the Remote Access screen appears. This screen should display the "Inactive"  
status and the  
button.  
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4.3 Status information for the SAGEM F@stTM 800 modem  
4.3.1  
Checking installation of the SAGEM F@stTM 800  
1
Click the Remote Access icon on the  
control strip at the bottom of the  
desktop to display the list of  
commands associated with this icon.  
Click Open Remote Access.  
2
Click the Remote Access menu on  
the menu bar at the top of the desktop  
to display the list of commands  
associated with this menu.  
Click the Modem command.  
The "Connect via:" field should  
display: ADSL USB Modem.  
In the Settings area, the "Modem"  
field should display the name of your  
modem: ADSL USB Modem  
In the opposite case, to modify these greyed fields (disabled), proceed as follows:  
- Select Remote Access / Modem in the menu bar ; a window appears and the menu bar  
is modified.  
- Select File / Configuration in the new menu bar ; a window appears.  
- Select "By default " in the scroll list, then click "Select".  
You can now select ADSL USB Modem in the drop-down lists of the Connection via and  
Modem fields.  
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4 - Installation in Mac OS 8.6 or Mac OS 9.x  
3
Click the Remote Access menu on  
the menu bar at the top of the desktop  
to display the list of commands  
associated with this menu.  
Click the TCP/IP command.  
The "Connection" field should display:  
PPP.  
In the Settings area, the  
"Configuration" field should display:  
Via a PPP server  
In the opposite case, to modify these greyed fields (disabled), proceed as follows:  
- Select Remote Access / TCP/IP in the menu bar ; a window appears and the menu bar  
is modified.  
- Select File / Configuration in the new menu bar ; a window appears.  
- Select "By default " in the scroll list, then click "Select".  
You can now select PPP in the drop-down list of the Connect via field and Using PPP  
Server from the list of the Configure field.  
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4.3.2  
"Diagnostics" tools  
This application lets you monitor the status of the ADSL line and configure the  
SAGEM F@stTM 800 modem. This application is present on all Operation Systems  
listed at § 1.2 - System requirements.  
1
After having installed the modem and  
connected it to the Macintosh using its USB  
cable, the diagnostics icon appears on your  
desktop.  
Double-click the diagnostics tool icon,  
or  
Click the triangular icon in the control strip.  
2
The diagnostics screen appears.  
This screen has three tabs:  
Operation  
Statistics  
Configuration.  
In each of the tabbed screens, the bottom right corner has a square icon, the  
background color of which indicates the status of the modem (see section 4.3.3).  
In each of the tabbed screens, toward the bottom center, there is  
a
button. When you make the change, this button becomes  
"active". Click this button to register the changes; a window prompting you to restart  
appears. Click OK, then restart your computer.  
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4.3.2.1  
"Operation" screen  
"ADSL status" area  
Field  
Description  
Modem status  
Modem is unplugged from USB  
The computer has not detected  
the presence of the modem on  
one of its dedicated USB ports  
The modem is waiting for the driver to ADSL link not synchronized. A  
respond  
connection to the Internet  
cannot be set up  
ADSL synchronization in progress  
The computer has detected the  
presence of the modem on one  
of its dedicated USB ports and  
ADSL synchronization is in  
progress  
The modem is operational  
ADSL link synchronized. A  
connection to the Internet can  
be set up  
Line type  
G.DMT  
G.LITE  
ANSI T1.413  
Click this button to reset the modem.  
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"ADSL performance" area  
Field  
Description  
Line Rate  
Upstream or outgoing rate (data sent to the Internet) negotiated by  
the ADSL link (in kbit/s)  
Transmit  
Receive  
Data Rate  
Line Rate  
User's instantaneous transmit rate (in kbit/s)  
Downstream or incoming rate (data coming from the Internet)  
negotiated by the ADSL link (in kbit/s)  
Data Rate  
User's instantaneous receive rate (in kbit/s)  
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4.3.2.2  
"Statistics" screen  
"ADSL" area  
Field  
Description  
Tx Rate  
FEC  
Indicates the upstream or outgoing rate (data sent to the Internet)  
negotiated by the ADSL link (in kbit/s)  
Indicates the number of FEC errors since the connection was set up  
VID - CPE  
Indicates the VID (identifier) of the ADSL equipment at the network  
operator end (ATU-C)  
Rx Rate  
Indicates the downstream or incoming rate (data coming from the  
Internet) negotiated by the ADSL link (in kbit/s)  
Margin  
Indicates the current margin (in dB)  
VID - CO  
Indicates the VID of the ADSL equipment at the subscriber end  
(ATU-R)  
CRC  
Indicates the number of CRC errors since the start of transmission  
Indicates the current attenuation (in dB)  
Attenuation  
This button updates all these counter statistics  
"ATM" area  
Field  
Cells Rx  
VPI  
Description  
Indicates the number of cells received since the connection was set up  
Indicates the VPI used in the ATM cell header  
Cells Tx  
Indicates the number of cells transmitted since the connection was set  
up  
VCI  
Indicates the VCI used in the ATM cell header  
HEC  
Indicates the number of HEC errors since the connection was set up  
Indicates the ATM Delineation status (good or bad)  
Delineation  
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"Packets" area  
Field  
Description  
Packets Rx  
Packets Tx  
Lost  
Indicates the number of AAL5 packets received since the connection  
was set up  
Indicates the number of AAL5 packets transmitted since the  
connection was set up  
Indicates the number of AAL5 lost since the connection was set up  
4.3.2.3  
"Configuration" screen  
"Configuration" area  
Field  
Description  
ATM Channel VTI  
Displays the value 8 by default. This field can be used to enter a  
VPI value between 0 and 255  
ATM Channel VCI  
Displays the value 35 by default. This field can be used to enter a  
VCI value between 0 and 65535  
Encapsulation Type  
PPPoA LLC  
PPPoA VCMUX  
PPPoE LLC  
PPPoE VCMUX  
ANSI TI.413  
G.DMT  
(Default value)  
ADSL Standard  
G.LITE  
Multi Standard  
(Default value)  
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"Version information" area  
Version Information (Vx.y.z)  
Product version (V1.0.4, for example)  
Field  
Description  
Driver  
Displays the modem driver version  
Displays the diagnostics application version  
SAGEM Monitor  
Firmware  
Hardware  
Displays the version of the code in the modem  
Displays the chipset version  
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4.3.3  
Icon indicating the modem status  
This icon is present on all Operation Systems listed at § 1.2 - System requirements.  
The table below summarizes the modem status information as indicated by the background  
color of the icon.  
Icon on  
"SAGEM Monitor"  
screen  
Icon  
Meaning (Modem status)  
in the control strip  
Modem is unplugged from USB  
The modem is waiting for the driver to  
respond  
ADSL synchronization in progress  
The modem is operational  
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4.4 Uninstalling the SAGEM F@stTM 800  
1
Insert the CD-ROM in the appropriate drive on your computer ; an icon appears in the  
desktop.  
Double-click this icon to show the content of the CD-ROM.  
2
3
Double-click in the MAC / OS 8.6 - 9.x directory, and then double-click the file install_en  
to run the Install / Uninstall program.  
The following screen appears.  
At top left, select Uninstall from the  
list  
,
and then at bottom right click  
.
4
The following screen appears.  
Click  
.
5
6
When the software has been  
uninstalled, you are prompted to  
restart your computer.  
Click  
.
Uninstallation was successful.  
Click  
.
You can now restart your computer.  
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5. Installation in Mac OS X  
This chapter:  
! describes how to install the SAGEM F@stTM 800  
§ 5.1  
§ 5.2  
! describes how to Connect/Disconnect to/from the Internet  
! describes the status information for the SAGEM F@stTM 800 § 5.3  
! describes how to uninstall the SAGEM F@stTM 800  
§ 5.4  
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5 - Installation in Mac OS X  
Note: The SAGEM F@stTM 800 can be installed in the following operating systems:  
- MacOS 8.6,  
- MacOS 9.x,  
- MacOS X (10.1 and 10.2).  
This chapter covers installation in the MacOS X (10.1 or 10.2) operating system only.  
The procedures for installing, Connecting/Disconnecting, checking installation  
and uninstalling described below have been carried out arbitrarily in MacOS 10.2.  
The minor differences between this and MacOS 10.1 will be pointed out in comments.  
5.1 Installing the SAGEM F@stTM 800  
1
Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the  
desktop.  
Double-click this icon to show the content of the CD-ROM.  
2
3
Double-click in the MAC / OS X directory, and then double-click the install file to run the  
installation program.  
The installation screen opposite  
appears.  
Enter your name and "User" password  
or a phrase and click  
.
Note: You must have "Administrator" rights to install the modem.  
4
The screen opposite appears.  
Click  
to continue  
installation  
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5
The installation software then displays  
a message indicating that a restart of  
your computer is necessary to install  
the modem.  
Click  
to start  
installation.  
6
When the files have been copied to  
the hard disk, the screen opposite  
appears.  
Connect the USB cable to the  
SAGEM F@stTM 800 modem using  
the rear connector marked USB, and  
then click  
.
7
The installation is finished. The  
screen prompting you to restart your  
computer appears.  
Click  
.
8
9
At the end of the installation process,  
the diagnostics tool icon is created on  
the desktop  
You can now check the installation of your modem by following the instructions in  
section 5.3.1.  
Uninstallation  
The Uninstallation procedure is described in section 5.4.  
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5.2 Connecting / Disconnecting to/from the Internet  
5.2.1  
Connecting to the Internet  
This procedure is in two phases:  
- Configuring access to the Internet (PPPoA or PPPoE) (steps 1 to 6),  
- Connecting to the Internet proper (steps 7 and 8).  
1
Click the  
(Apple) menu in the  
menu bar, select "System  
Preferences", and click the  
"Network" icon.  
The screen opposite appears.  
2
3
4
Select the PPPoE tab; the appropriate  
panel appears.  
In the Name field, enter your "User  
name"  
Enter your "Password"  
Note: Your "Account name" and  
"Password" are delivered to you by  
your Internet Service Provider (ISP).  
5
6
If you wish,  
Check the "Save password" box for  
subsequent users,  
Check the "show PPPoE status in  
menu bar" box (advisable).  
Click  
for your entries to  
take effect.  
When connecting for the first time, you must follow the procedure above. For  
subsequent connections, simply set up the Internet connection by following steps 7  
and 8 below.  
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7
On the desktop, double-click the icon  
representing your Mac OS X hard  
disk. Open the Applications folder,  
and double-click the Internet Connect  
icon:  
The screen opposite appears.  
Check that the information in the  
"Configuration", "Name" and  
"Password" fields is correct.  
Click  
to set up the  
connection.  
Note: If the connection is not set up,  
an incorrect name or password may  
be the cause. In this case, click  
to correct the error.  
8
Open your browser and access the Internet.  
If you have checked the "Show PPPoE status in menu bar" box (see step 5), you can  
also do the following:  
Click the connection icon  
in the menu bar.  
Select Connect.  
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5.2.2  
Disconnecting from the Internet  
1
On the desktop, double-click the icon  
representing your Mac OS X hard  
disk. Open the Applications folder  
and then double-click the Internet  
Connect icon:  
The screen opposite appears.  
Click the  
button to  
disconnect the modem  
Note: To show that the procedure has been successful, this screen should show the "Idle"  
status and the Connect button.  
If you have checked the "Show PPPoE status in menu bar" box (see step 5), you can  
also do the following:  
Click the connect icon  
in the menu bar.  
Select Disconnect  
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5.3 Status of the SAGEM F@stTM 800 modem  
5.3.1  
Checking installation of the SAGEM F@stTM 800  
1
Click the  
(Apple) menu in the  
menu bar, select "System  
Preferences" and then click the  
"Network" icon.  
The screen opposite appears.  
The Configuration : field should  
show ADSL USB PPPoE / PPPoA  
The Show : field should display  
"Ethernet adapter (en x)", where "x"  
is a number assigned by the operating  
system.  
Select the TCP/IP tab.  
In the panel, the Configurer : field  
should show Via PPP  
2
Select the PPPoE tab and the panel  
opposite appears.  
Make sure that the "Connect using  
PPPoE" box is checked and that the  
"Name" and "Password" fields are  
completed.  
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5.3.2  
"Diagnostics" tools  
This application lets you monitor the status of the ADSL line and configure the  
SAGEM F@stTM 800. This application is present on all the operating systems listed in  
section 1.2 - System requirements.  
The "ADSL Monitor" diagnostic tool was added to the "Application" directory on your hard disk  
when the modem drivers were installed. You can access it directly by double-clicking the "ADSL  
Monitor" shortcut created on your desktop.  
The functionalities of this tool are the same as described in section 4.3.2 for MacOS 8.6 and  
MacOS 9.x.  
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5.4 Uninstalling the SAGEM F@stTM 800  
1
2
3
Insert the CD-ROM in the appropriate drive on your computer; an icon appears in the  
desktop.  
Double-click this icon to show the content of the CD-ROM.  
Double-click in the MAC / OS X directory, and then double-click the install file to run the  
Install / Uninstall program.  
The Authenticate screen opposite  
appears.  
Enter your name and "User" password  
or a phrase and then click  
.
Note: You must have "Administrator" rights to uninstall the modem.  
4
The screen opposite appears.  
At top left, select Uninstall from the  
list  
.
Then at bottom right, click  
.
5
This screen tells you that any  
applications you are running will be  
automatically closed on uninstalling.  
Click  
.
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6
When the software has been  
uninstalled, you are prompted to  
restart your computer.  
Click  
.
7
Uninstallation is complete.  
Click  
You can now restart your computer.  
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A. Appendix A - SAGEM F@st™ 800 troubleshooting  
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Appendix A - SAGEM F@st™ 800 troubleshooting  
This appendix is intended to help the user resolve the various fault conditions that may be  
encountered when installing or using the SAGEM F@st 800. The LEDs on the front of the  
modem are provided for this purpose.  
A.1 Front panel LEDs  
The front panel of the SAGEM F@st 800 modem has two supervision LEDs:  
Marking  
Assignment  
Color  
ADSL  
PWR  
Presence of power + USB  
Green  
Presence of WAN access  
Green  
Continuously  
on  
ADSL connection set up  
SAGEM F@st 800 powered  
up  
Off  
ADSL connection not set up  
SAGEM F@st 800 not  
powered up or not detected  
on the USB bus of your  
computer (see section A.1.2)  
Flashing  
ADSL connection being set up  
(see section A.1.1)  
_
A.1.1 "ADSL" LED blinking  
This indicates that the SAGEM F@st™ 800 is attempting to connect to the remote connection  
DSLAM. The indicator remains in this state while the modem is not connected to an active  
ADSL line.  
ADSL connection takes less than a minute after connection to the ADSL line.  
! If, after the connection time, the LED is still flashing:  
• Check that the SAGEM F@st™ 800 is connected correctly to the ADSL line (either directly  
or via a splitter or microfilter).  
• Check that the miniature RJ11 connector pins are not dirty or damaged.  
• Check with your Internet Access Provider (IAP) that ADSL mode is definitely activated on  
the telephone line that you want to use.  
• Disconnect and then reconnect the USB cable.  
• Restart your computer (PC or Mac).  
• Check with your Internet Access Provider (IAP) that the ADSL link provided on this line is  
compliant with one of the three transmission standards supported by the  
SAGEM F@st™ 800:  
- ANSI T1.413 Issue 2,  
- G.992.1 (G.dmt),  
- G.992.2 (G.lite).  
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A - SAGEM F@st™ 800 troubleshooting  
A.1.2 "ADSL" and "PWR" LEDs off  
! Check that the USB cable is connected correctly to your computer (or to a HUB).  
! Check that the drivers are correctly installed (refer to the modem status in Windows(see  
section 3.3) or in Mac (see section 4.3)).  
Note:  
If your computer is connected to a HUB, disconnect all connected devices to  
isolate your modem.  
If no further clue emerges enabling you to solve the problem:  
! Reinstall the modem in Windows(see section 3.1) or in Mac (see section 4.1).  
A.1.3 "ADSL" LED off and "PWR" LED on  
!
!
Check that the line cable is connected correctly to your modem and to the telephone line.  
Check with your Internet Access Provider (IAP) that the ADSL service is definitely enabled  
on your telephone line.  
A.1.4 "ADSL" LED on steady and "PWR" LED on  
The modem is synchronized but the PPP link with your Internet Access Provider (IAP) is not set  
up. Check:  
- that the PPP "user name" and "password" are those given to you by your Internet Access  
Provider (IAP).  
- that the VPI/VCI parameters and encapsulation mode are similar to those of your Internet  
Access Provider (IAP) (see Appendix D - default configuration). If not, contact your Internet  
Access Provider (IAP).  
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Appendix A - SAGEM F@st™ 800 troubleshooting  
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B. Appendix B  
Safety instructions  
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Appendix B - Safety instructions  
B.1 Safety instructions  
!
READ THE FOLLOWING  
INSTRUCTIONS CAREFULLY  
! The SAGEM F@st™ 800 must be installed and used inside a  
Environment  
building (for desktop use).  
! The ambient temperature must not exceed 45°C.  
! The SAGEM F@st™ 800 must not be exposed to strong sunlight or  
to a strong heat source.  
! The SAGEM F@st™ 800 must not be placed in an environment  
subject to significant steam condensation.  
! The SAGEM F@st™ 800 must not be exposed to water splashes.  
! The SAGEM F@st™ 800 must not be covered.  
! Do not open the casing. This action is reserved only for qualified  
Maintenance  
personnel and only when approved by your operator.  
! Cleaning: Do not use liquid or aerosol-based cleaning agents.  
The modem is powered via the USB port on your PC. Check that the  
USB cable supplied with the hardware is not damaged (cable and  
plugs).  
Power source  
Safety levels  
USB port  
LINE port  
SELV1  
TNV-32  
Products bearing this symbol are compliant with EMC regulations and  
with the Low Voltage Directive published by the Commission of the  
European Communities (CEC).  
E declares that the SAGEM F@stTM 800 product is compliant  
with the requirements of European directives 1995/5/CE and with the  
main requirements of directives 89/336/CEE dated 03/05/1989 and  
73/23/CEE dated 19/02/1973.  
CE declaration of  
conformity  
The CE declaration of conformity for the SAGEM F@stTM 800 is made  
in the context of the R&TTE directive.  
1 Safety Extra Low Voltage circuit  
2 Telecommunication Network Voltage level 3 circuit  
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C. Appendix C  
Technical Specifications  
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Appendix C - Technical Specifications  
C.1 Equipment specifications  
Mechanical  
Dimensions  
Width  
85 mm  
105 mm  
32 mm  
Depth  
Thickness  
90 g  
Weight  
USB interface  
Bit rate  
< 12 Mbit/s  
USB 1.1  
Standard  
Data  
Asynchronous  
Bidirectional  
< 2.5 W  
Transmission mode  
Power consumption  
Connector  
USB - Type B socket  
ADSL interface  
Transmission code  
Standards supported  
DMT  
T1.413 Issue 2  
G.992.1 (G.DMT)  
G.992.2 (G.Lite)  
G.Handshake (Multimode)  
896 kbit/s  
Maximum upstream rate  
Maximum downstream rate  
Latency  
8160 kbit/s  
Simple latency (fast or Interleaved)  
SAGEM F@st™ 800 (PPP) User Guide - 288021372-05  
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Appendix C - Technical Specifications  
Environmental specifications  
Storage  
Standard  
ETS 300 019-1-1, class T1.2  
-25°C to +55°C  
Temperature  
Relative humidity  
10 to 100%  
Transport  
Standard  
ETS 300 019-1-2, class T2.3  
-40°C to +70°C  
Temperature  
Relative humidity  
10 to 100%  
Operation  
Standard  
ETS 300 019-1-3, class T3.2  
-5°C to +45°C  
Temperature  
Relative humidity  
Pressure  
5 to 85%  
84 hPa to 106 hPa (880 to 1060 mbar)  
700 W/m²  
Solar radiation  
Mechanical environment  
Standard  
Storage  
ETS 300 019-1  
Class T1.2  
Transport  
Operation  
Class T2.3  
Class T3.2  
Physical/chemical environment  
Standard  
Storage  
ETS 300 019-1  
Class T1.2  
Class T2.3  
Class T3.2  
Transport  
Operation  
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Appendix C - Technical Specifications  
C.2 Software specifications  
ATM  
Signaling  
PVC  
Adaptation layer  
Number of VCs  
OAM management  
Quality of service  
AAL5  
1
OAM F4 and F5  
UBR  
Encapsulation protocols  
RFC 2364 (PPPoA)  
VCMUX or LLC  
VCMUX or LLC  
RFC 2516 (PPPoE)  
C.3 PC and Mac compatibility  
PC  
Windows98 FE  
Windows98 SE  
Windows2000  
WindowsMillénium  
WindowsXP  
Mac  
OS 8.6  
OS 9.04, OS 9.1, OS 9.2  
OS X (10.1 & 10.2)  
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D. Appendix D  
Default configuration  
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Appendix D - Default configuration  
This appendix sets out the default settings of your SAGEM F@st™ 800.  
VPI  
8
ATM  
VCI  
35  
PPPoA VCMUX  
Encapsulation  
ADSL  
Multimode  
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E. Appendix E  
Glossary  
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Appendix E - Glossary  
Glossary  
AAL5  
ADSL  
ATM Adaptation Layer type 5  
Asymmetric Digital Subscriber Line. Telephone line with asymmetric  
rates (upstream rate: 32 to 896 kbit/s; downstream rate: 32 to  
8160 kbit/s)  
ARP  
Address Resolution Protocol. Protocol used to determine an IP  
address from a Ethernet address  
ATM  
Asynchronous Transfer Mode  
ATU-C  
ADSL Termination Unit Central office end. This refers to ADSL  
equipment at the switching center end (of the network operator)  
ATU-R  
ADSL Termination Unit Remote terminal end. This refers to ADSL  
equipment (modem + splitter) installed at the subscriber's premises  
CO  
Central Office  
CPE  
Customer Premises Equipment (Terminal)  
Cyclic Redundancy Check: Error detection method  
Discrete Multi Tone: Transmission method using 256 carriers  
Digital Subscriber Line Access Multiplexer  
Forward Error Correction  
CRC  
DMT  
DSLAM  
FEC  
HEC  
ID  
ATM cell Header Error Control  
IDentifier  
LAN  
Local Area Network  
LLC  
Logical Link Control (Encapsulation without header)  
Medium Address Control  
MAC  
OAM  
PPP  
Operation, Administration and Maintenance  
Point to Point Protocol  
PPPoA  
PPPoE  
RARP  
PPP over ATM  
PPP over Ethernet  
Reverse Address Resolution Protocol. Protocol used to determine the  
physical address of a machine from its IP address  
RFC  
RJ11  
RJ45  
UBR  
USB  
Request For Comments  
Standard 6-way miniature connector  
Standard 8-way miniature connector  
Unspecified Bit Rate. Widely used service class  
Universal Serial Bus. This Bus supports a nominal bit rate of up to  
12 Mbit/s  
VC  
Virtual Channel  
SAGEM F@st™ 800 (PPP) User Guide - 288021372-05  
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Appendix E - Glossary  
VCI  
Virtual Channel Identifier  
Encapsulation (without header)  
Vendor ID  
VCMUX  
VID  
VP  
Virtual Path  
VPI  
Virtual Path Identifier  
Wide Area Network  
WAN  
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Appendix E - Glossary  
SAGEM F@st™ 800 (PPP) User Guide - 288021372-05  
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E Networks and Telecommunications Division  
s
Le Ponant de Paris - 27, rue Leblanc - 75512 PARIS CEDEX 15 - FRANCE  
Tel. : +33 1 40 70 63 63 - Fax : +33 1 40 70 66 44  
http : /www.sagem.com  
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