CrystalView™ DVI Fiber
DIGITAL FIBER KVM EXTENDER
INSTALLATION AND OPERATIONS
MANUAL
Single or Dual video / USB or PS/2 / Singlemode or Multimode models
10707 Stancliff Road
Houston, Texas 77099
Phone: (281) 933-7673
WWW.ROSE.COM
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FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY
FEDERAL COMMUNICATIONS COMMISSION
AND INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
Models:
CRK-2DFMPD1D CRK-2DFMPD2D CRK-2DFMUD1D CRK-2DFMUD2D
CRK-2DFSPD1D CRK-2DFSUD1D CRK-2DFSPD2D CRK-2DFSUD2D
CRK-2DFMPD1D/3.2 (3.2 GBit model)
This equipment generates, uses and can radiate radio frequency energy and
if not installed and used properly, that is in strict accordance with the
manufacturer’s instructions may cause interference to radio communication.
It has been tested and found to comply with the limits for a Class B digital
device in accordance with the specifications of Part 15 of FCC rules, which
are designed to provide reasonable protection against such interference when
the equipment is operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference, in which case
the user at his own expense will be required to take whatever measures may
be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class B limits for radio noise
emission from digital apparatus set out in the Radio Interference Regulation of
Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
prescrites dans le Règlement sur le brouillage radioélectrique publié par
Industrie Canada.
CE DECLARATION OF CONFORMITY
This equipment is in conformity with the
Council Directives 89/336/EEC
The Declaration of Conformity is based upon
compliance of the product with the following
standards:
EN55022
EN55024
1999 Class B
1999
IEC61000-4-2:
2001
IEC61000-4-3:
IEC61000-4.4:
IEC61000-4-5:
EN61000-3-2
2001
2001
2001
2001
EN61000-3-3
2002
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TABLE OF CONTENTS
Contents
Disclaimer.........................................................................................................1
System introduction ..........................................................................................1
Features............................................................................................................2
Compatibility .....................................................................................................2
Package contents .............................................................................................2
Models / Connectors (Single Video).................................................................3
Models (Dual Video) .........................................................................................4
Cables...............................................................................................................5
Installation.........................................................................................................6
Applying power ............................................................................................7
Figures
Figure 1. Typical cabling configurations ...........................................................6
Tables
Table 1.transmitter to receiver cabling .............................................................7
Appendices
Appendix A. General specifications................................................................14
Appendix B. Parts and cables ........................................................................15
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INTRODUCTION
Disclaimer
While every precaution has been taken in the preparation of this manual, the
manufacturer assumes no responsibility for errors or omissions. Neither does
the manufacturer assume any liability for damages resulting from the use of
the information contained herein. The manufacturer reserves the right to
change the specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damages due to misuse of the
product or other circumstances outside the manufacturer’s control. The
manufacturer will not be responsible for any loss, damage, or injury arising
directly or indirectly from the use of this product.
System introduction
Thank you for choosing the Rose Electronics CrystalView DVI Fiber KVM
station extender. The CrystalView DVI Fiber is the KVM extender of choice for
businesses that need to extend and operate a computer, server, or KVM
switch from a great distance. The CrystalView DVI Fiber makes this possible
by the use of singlemode or multimode fiber cable. You can fully operate and
control a computer or server from as far away as 6 miles using 9µm
singlemode fiber. The CrystalView DVI Fiber supports all combinations of
DVI-D monitors and video cards. Models are available with PS/2 or USB
keyboard and mouse connectors, single video, dual video, singlemode, or
multimode fiber.
The system consists of two Units, a transmitter and a receiver. The
transmitter connects to your CPUs keyboard, DVI monitor, and mouse
connectors, or to a Rose KVM switch*. The receiver connects to a keyboard,
DVI video monitor and mouse or KVM station. The transmitter and receiver
are connected together with fiber optic cable. The receiver can be up to
33,000 feet from the transmitter using 9.0µm Singlemode-Fiber.
All models are available with transmitter and receiver KVM access. With
transmitter KVM access, an additional KVM station to be connected to the
transmitter unit.
Using the CrystalView DVI Fiber to remotely access your computer has
several advantages over conventional extenders. The CrystalView DVI Fiber
transmits data digitally which provides a clear, sharp picture. Computers
used in hazardous industrial environments can be accessed remotely,
keeping the users safe and unexposed to any hazards. Unlike extenders
using CAT5 cable, fiber optic cable protects the data integrity from EMI
interference.
* DVI to VGA converter required
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Features
Perfect image quality at resolutions up to 1920 x 1200 @ 60Hz using
fiber optic cable
Extend a KVM station from a CPU up to 33,000 feet (10,000m)
(6,500 feet, 2,000m for the 3.2 GBit model)
Supports PS/2 or USB keyboard and mouse (Depending on model)
Supports all DVI graphic cards and monitors
Ideal for use with today’s digital flat panel monitors
24 Bit Color
Single and dual video models available
The CrystalView DVI Fiber uses a microprocessor to emulate the
keyboard and mouse. The keyboard and mouse on the receiver do not
have to be connected for the PC to boot; only the transmitter Unit must be
connected to the PC
Compatible with all operating systems
Fully automatic KVM sharing on a first-come first-serve basis using the
dual access model
The computer’s video is displayed on both KVM stations monitors.
Rack mount kits available
Compatibility
Computers
Monitors
Keyboards
Mouse
PCs (all operating systems)
Digital DVI-D
PS/2 or USB type keyboards
PS/2 or USB
NOTE: Devices with PS/2 connectors are not compatible with devices
with USB connectors.
DDC Information
The CrystalView DVI Fiber uses its own internal DC table and in most cases it
is not necessary to make any adjustments to the units. If your system
equipment requires the DDC information to be redefined, please refer to
Attachment C for detailed instructions on how to change the DDC information.
Package contents
The package contents consist of the following:
The transmitter and receiver Units
2-Power adapters for transmitter/receiver units.
“Y” cable, CPU adapter cable, (2) power cords
Installation and operations manual.
CPU adapter cables and fiber cables are usually ordered separately.
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MODELS
Models / Connectors (Single Video)
PS/2 Transmitter
(2-DVI-I / 1-MiniDin6 –
“Y” cable needed)
PS/2 Receiver
(1-DVI-I / 2-MiniDin6)
USB Transmitter
(2-DVI-I / 1-USB type B)
USB Receiver
(1-DVI-I / 2-USB type A)
Transmitter / Receiver
(1-Power / 1-Fiber type LC)
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Models (Dual Video)
REAR
PS/2 Transmitter
(4-DVI-I / 1-MiniDin6)
PS/2 Receiver
(2-DVI-I / 2-MiniDin6)
USB Transmitter
(4-DVI-I / 1-USB Type B)
USB Receiver
(2-DVI-I / 2-USB Type A)
FRONT
Transmitter (Front-All)
(1-Power / 2-Fiber type LC)
Bottom connector carries video
1 and keyboard/mouse data,
top connector carries video 2.
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CABLES
Cables
(See Attachment B for cable part numbers)
Transmitter unit to CPU cable
CPU cables connect from the transmitter to a CPUs keyboard, video monitor
and mouse ports. A “Y” PS/2 cable for the keyboard and mouse are needed.
Receiver to KVM station cable
The keyboard, video monitor, and mouse cables on a KVM station can
connect directly to the receiver or a transmitter with local KVM access.
CrystalView DVI Fiber to Rose switch cable
To connect a transmitter to a Rose switch such as a ServeView, UltraMatrix
or UltraView, use a CPU adapter cable.
Transmitter unit to Receiver unit cable
the transmitter is connected to the receiver with up to 33,000 feet of fiber
cable
CrystalView DVI Fiber to PC cable
(PS/2 or USB connectors)
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INSTALLATION
Installation
Please refer to the safety section first before proceeding with any installation
or configuration of the CrystalView DVI Fiber.
When installing the CrystalView DVI Fiber, locate the transmitter as close as
possible to the CPU or switch. Keep the cables as short as possible but still
give some freedom of movement. You can mount the CrystalView DVI Fiber
in a CPU rack with the optional rack mount kit. When mounting the units in a
rack, follow the instructions in Appendix D and Appendix E. Provide adequate
air circulation to assure that the maximum operating temperature is not
exceeded.
For dual video models, connect a second DVI monitor and additional fiber
cable from the transmitter to the receiver. The bottom Fiber connector on the
Dual video models carries Video 1 and data, top fiber connector carries only
Video 2.
Wherever the transmitter and receiver units are located, they should be on a
secure surface and free from obstructions and objects that may cause
damage to the units.
Fiber cable
TRANSMITTER
RECEIVER
“Y” PS/2
Cable
LOCAL KVM
ACCESS
REMOTE KVM
ACCESS
Figure 1. Typical cabling configurations
(See Figure 1 for the connector locations for your model)
NOTE: Using the local access model, a second KVM station can be
connected to the transmitter.
Refer to Figure 1 for the set-up for your system application.
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Connect the local USB model transmitter as shown below (single or dual
video). A USB hub is used for local keyboard and mouse connections to the
computer.
To 2nd DVI
To 2nd DVI
Graphic card
local monitor
To 1st DVI
Graphic card
To 1st DVI
local monitor
To CPU USB or USB hub
for keyboard and mouse
Transmitter to Receiver cabling
Cable type
Maximum distance
650 ft / 200 m
1300ft / 400m
33,000ft / 10,000m
6,500 ft / 2,000m (3.2 GBit model)
62,5µm Multimode-Fiber
50.0µm Multimode-Fiber
9.0µm Singlemode-Fiber
9.0µm Singlemode-Fiber
Table 1.transmitter to receiver cabling
Applying power
With all cable connections made, plug in the provided power adapters to a
110/220-volt source and to the power connector on the transmitter and
receiver Unit. Only use the power adapter provided. The red LED next to
the power connector indicates power is applied to the unit.
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INSTALLATION
Diagnostic LED Indicators
POWER
DATA ERROR STATUS
VIDEO OK
Power (Red)
Off – No power applied, device not ready
On- Power applied, device ready
Data Error (Green)
•
Off - No errors, device ready
•
Blinking / On – Transmitter / Receiver communication not established
Link Status (Green)
•
Blinking – No Fiber cable connection detected
•
On – Transmitter / Receiver communication established, device ready
Video OK (Green)
•
Off – No video signal detected
•
On – Video signal detected, device ready
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OPERATION INSTRUCTIONS
Operating instructions
Operation of your computer is no different than having your keyboard,
monitor, and mouse connected directly to the computer. All functions,
applications, upgrades and other items can be done normally. The only
difference is the computer can be up to 33,000 feet away (6,500 feet using
the 3.2 GBit model)
Local access on the CrystalView DVI Fiber allows an additional KVM station
to be connected to the transmitter. The CPU can easily be operated from the
remote KVM station or the local KVM station but not simultaneously.
The transmitter or local unit is active during boot-up and the connected CPUs
video is displayed on both the local and remote KVM stations monitor. To
activate the remote KVM station, simply press any key on the remote KVM
stations keyboard. Control is passed to the remote KVM station. To activate
the local KVM station, press any key on the KVM station’s keyboard.
The dual video models have the capability of connecting the transmitter to two
video sources. The two video sources are sent to the receiver and displayed
on its two video monitors. Video source one should be connected to the
computer’s primary DVI video port that is associated with the keyboard and
mouse.
The USB models only support USB keyboards and mice. Other USB devices
such as Touch Screen, graphic tablets, Barcode readers or similar devices
are supported but not guaranteed. Scanners, web cams, USB drives, etc are
not supported. The CrystalView DVI Fiber (USB models) will only support two
USB devices at the same time.
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TROUBLESHOOTING
Troubleshooting
The troubleshooting section is used as a guide to understanding the
capabilities of the CrystalView DVI Fiber and for general troubleshooting. If
you have any problems or questions concerning the installation, operation or
usage of the CrystalView DVI Fiber that is not covered in this manual, please
contact Rose Electronics for technical support.
There isn’t a picture.
• Check the power supply connection at the Local unit. Is the Power (Red
LED) at the Local unit illuminated? If not, the internal power-supply may
be damaged or there may be an internal error.
• Check the power supply connection at the remote unit. Is the Power
(Red LED) at the Remote unit illuminated? If not, the internal power-
supply may be damaged or there may be an internal error.
• Check that the Interconnection cable is connected at the Local Unit and
the Remote Unit. Is the Link Status LED illuminated? If not, there may
be a problem with the Interconnection cable:
• Are there Errors through data transmission over fiber Cable? Is the Data
Error LED illuminated or blinking? If yes, check cable length and
environment.
• Video Okay LED is dark: CPU does not provide a video signal – Check
settings of the graphic card. Try connecting a monitor to the local output,
to see, whether there is a signal or not.
Keyboard
The PC boots fine with no error messages but the keyboard does not work
• Wrong cable plugged in, keyboard and mouse cables reversed.
• Try a different model of keyboard. If the new keyboard works then
original one may be incompatible
• Check that the Interconnection cable is connected at the Local Unit and
the Remote Unit. Is the Link Status LED illuminated (see page 23)?
PS2-Mouse
A mouse cursor appears on the screen, but the mouse does not work
• Wrong cable plugged in, keyboard and mouse cables reversed.
• Try a different model of mouse
• The system does not detect a PS/2 mouse, or the application cannot
find the mouse.
• Ensure that the Local Unit is connected to the PC keyboard port to
provide power
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SERVICE AND SUPPORT
Service Information
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the event a
Unit needs repair or maintenance, you must first obtain a Return Authorization
(RA) number from Rose Electronics or an authorized repair center. This
Return Authorization number must appear on the outside of the shipping
container. See Limited Warranty for more information.
When returning a Unit, it should be double-packed in the original container or
equivalent, insured and shipped to:
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
Technical Support
If you are experiencing problems, or need assistance in setting up,
configuring or operating your unit, consult the appropriate sections of this
manual. If, however, you require additional information or assistance, please
contact the Rose Electronics Technical Support Department at:
Phone: (281) 933-7673
E-Mail: [email protected]
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), Monday
through Friday.
Please report any malfunctions in the operation of this Unit or any
discrepancies in this manual to the Rose Electronics Technical Support
Department.
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SAFETY
Safety
The CrystalView DVI Fiber KVM extender has been tested for conformance to
safety regulations and requirements, and has been certified for international
use. Like all electronic equipment, the CrystalView DVI Fiber should be used
with care. To protect yourself from possible injury and to minimize the risk of
damage to the Unit, read and follow these safety instructions.
Follow all instructions and warnings marked on this Unit.
Except where explained in this manual, do not attempt to service this Unit
yourself.
Do not use this Unit near water.
Assure that the placement of this Unit is on a stable surface or rack
mounted.
Provide proper ventilation and air circulation.
Keep power cord and connection cables clear of obstructions that might
cause damage to them.
Use only power cords, power adapter and connection cables designed for
this Unit.
Use only a grounded (three-wire) electrical outlet.
Use only the power adapter provided with the units.
Keep objects that might damage this Unit and liquids that may spill, clear
from this Unit. Liquids and foreign objects might come in contact with
voltage points that could create a risk of fire or electrical shock.
Operate this Unit only when the cover is in place.
Do not use liquid or aerosol cleaners to clean this Unit. Always unplug
this Unit from its electrical outlet before cleaning.
Unplug this Unit from the electrical outlet and refer servicing to a qualified
service center if any of the following conditions occur:
The power cord or connection cables is damaged or frayed.
The Unit has been exposed to any liquids.
The Unit does not operate normally when all operating instructions
have been followed.
The Unit has been dropped or the case has been damaged.
The Unit exhibits a distinct change in performance, indicating a need
for service.
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Safety and EMC Regulatory Statements
Safety information
Documentation reference symbol. If the product is marked with
this symbol, refer to the product
documentation to get more information about the product.
WARNING
CAUTION
A WARNING in the manual denotes a hazard that can cause
injury or death.
A CAUTION in the manual denotes a hazard that can
damage equipment.
Do not proceed beyond a WARNING or CAUTION notice until you have
understood the hazardous conditions and have taken appropriate steps.
Grounding
These are Safety Class I products and have protective earthing terminals.
There must be an un-interruptible safety earth ground from the main power
source to the product’s input wiring terminals, power cord, or supplied power
cord set. Whenever it is likely that the protection has been impaired,
disconnect the power cord until the ground has been restored.
Servicing
There are no user-serviceable parts inside these products. Only service-
trained personnel must perform any servicing, maintenance, or repair.
The user may adjust only items mentioned in this manual.
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APPENDICES
Appendix A. General specifications
Maximum resolution 1920 x 1200 @ 60Hz
Video compatibility
Keyboard
DVI-D
PS/2 or USB
Mouse
PS/2 or USB
90-240 VAC adapter to 5VDC / app. 10W
Power adapter
Transmitter power
Receiver power
Connectors
750 mA
750 mA
Video to PC – DVI-D
Video to KVM – DVI-D
Keyboard: PS/2 or USB
Mouse: PS/2 or USB
Interconnect: Fiber type LC
Fiber cable length
62,5µm Multimode-Fiber 650 ft / 200m
50.0µm Multimode-Fiber 1300ft / 400m
9.0µm Singlemode-Fiber 33,000ft / 10,000m
9.0µm Singlemode-Fiber 6,500 ft / 2,000m
for the 3.2GBit model
Temp/Humidity
5˚C – 45˚C / 41˚F – 113˚F – 80% non-
condensing max
Indicators (LEDs)
Front panel – power
Video check - LED
Data error / status - LEDs
Weight
App. 1.3lbs each (0.6kg each)
Dimensions
H: 1.375 in / 3.0 mm
W: 4.125 in / 10.0 mm
D: 5.625in / 14.4 mm
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APPENDICES
Appendix B. Parts and cables
Part Number (Multimode) Description
DVI-D / PS/2 Single video (Transmitter)
CRV-DLDFMPD1D
CRV-SRDFMPD1D
CRV-DLDFMPD2D
CRV-SRDFMPD2D
CRV-DLDFMUD1D
CRV-SRDFMUD1D
CRV-DLDFMUD2D
CRV-SRDFMUD2D
DVI-D / PS/2 Single video (Receiver)
DVI-D / PS/2 Dual video (Transmitter)
DVI-D / PS/2 Dual video (Receiver)
DVI-D / USB Single video (Transmitter)
DVI-D / USB Single video (Receiver)
DVI-D / USB Dual video (Transmitter)
DVI-D / USB Dual video (Receiver)
Description
Part Number (Singlemode)
CRV-DLDFSPD1D
CRV-SRDFSPD1D
CRV-DLDFSPD2D
CRV-SRDFSPD2D
CRV-DLDFSUD1D
CRV-SRDFSUD1D
CRV-DLDFSUD2D
CRV-SRDFSUD2D
DVI-D / PS/2 Single video (Transmitter)
DVI-D / PS/2 Single video (Receiver)
DVI-D / PS/2 Dual video (Transmitter)
DVI-D / PS/2 Dual video (Receiver)
DVI-D / USB Single video (Transmitter)
DVI-D / USB Single video (Receiver)
DVI-D / USB Dual video (Transmitter)
DVI-D / USB Dual video (Receiver)
/AUD part number suffix = serial and audio option
/3.2 part number suffix = 3.2 GBit model option
Description
Part Number (ACC / Cables)
TFR-05D240FSUB
Power Adapter
“Y” adapter cable
CAB-MD6M2MD6Mnnn
nnn = length in feet
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10707 Stancliff Road
Houston, Texas 77099
Phone: (281) 933-7673
WWW.ROSE.COM
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