RocketFish Computer Accessories RF AHD35 User Guide

3.5" SATA Hard Drive Enclosure  
Kit  
RF-AHD35  
User Guide  
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Safety information  
• Always read these safety instructions and this User Guide  
carefully. Keep this User Guide for future reference.  
• Take precautions to avoid static electricity discharge or  
short circuits when connecting this enclosure to your  
computer.  
• Do not use this enclosure close to water, rain, or high  
humidity.  
• Do not use or store this enclosure in damp locations.  
Liquid entering this enclosure may cause damage or lead  
to fire or electric shock.  
• Do not leave any metal objects inside the enclosure  
when installing the hard drive.  
• Do not place anything heavy on top of this enclosure.  
• Do not drop or subject this enclosure to shock.  
• Do not place this enclosure close to a source of strong  
magnetic fields (such as a computer monitor, television,  
radio, or speaker). Strong magnetic fields can affect the  
reliability of data transfer to and from the enclosure’s  
hard drive.  
Features  
• Multi-function storage solution for your computer.  
• Supports SATA interface hard drive.  
• Connects to a computer using either an eSATA or USB 2.0  
host port.  
• Supports Serial ATA II transfer rate of 3.0 Gb/s.  
• Two-slot card reader that supports SD, MMC, MS, MS  
PRO, xD, Compact Flash (Type I / II), and IBM Microdrive.  
• Two external USB 2.0 downstream ports.  
• One-button backup to easily backup, restore, and  
synchronize data between your Windows PC and the  
enclosure in USB mode.  
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• Rapid heat dissipation.  
• Can stand or lie down while operating.  
• Supports Plug-and-Play and is hot swappable.  
• Has one power on with backup active indicator and one  
card reader active indicator.  
Package contents  
• 3.5" SATA hard drive enclosure  
• A-B type USB cable  
• eSATA cable  
• Two utility CDs  
• Quick Setup Guide  
• Desktop dual-voltage power adapter with power cord  
• An extra swappable cover plate  
• Stand  
• Accessories:  
• Screwdriver  
• 4 screws  
• 8 rubber feet  
• 4 rubber pads  
• 2 metal braces  
System requirements  
• PC or Macintosh with an available USB 2.0 port or eSATA  
port  
• Microsoft Windows 2000, Windows XP, Windows Vista, or  
Windows 7 operating system or Mac OS X version 10.3.x  
or higher operating system  
• 3.5" SATA hard drive  
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Identifying components  
Front  
BACKUP button  
Card reader LED  
CF/MD slot  
SD/MMC/MS  
/MS PRO/xD  
slot  
USB ports  
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Back  
POWER ON/OFF  
button  
eSATA port  
USB port  
DC power jack  
Status indicators  
LED indicators LED  
Description  
Backup button  
Solid  
The hard drive is turned on.  
Flashing Data is being transmitted between your  
computer and the hard drive.  
Off  
The hard drive is turned off.  
Card reader  
Solid  
A memory card is in the reader.  
Flashing Data is being transmitted between your  
computer and the card reader.  
Off  
The memory card reader slot is empty.  
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Using the hard drive enclosure  
Installing your hard drive in the enclosure  
Read these safety precautions before you install your hard  
drive in the enclosure:  
• Use only the accessories provided in the accessory  
package.  
• Always unplug the AC power adapter before installing  
the hard drive.  
• Do not use a power supply with a different voltage  
rating.  
• Make sure that you first touch an unpainted, grounded  
metal object to discharge any static electricity stored on  
your clothing or body before touching any electronic  
components.  
• Handle the printed circuit board (PCB) edges only. Avoid  
touching the onboard electronic components.  
To install your 3.5" SATA hard drive in the enclosure:  
1
Remove the four screws from the back of enclosure, then  
open the front cover plate.  
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2
Secure one metal brace to each side of the drive using  
two screws.  
3
4
Place four rubber pads onto each of the two metal braces  
on the hard drive as shown.  
Slide the drive into the enclosure, firmly connect the  
SATA connector, then secure the drive to the enclosure  
by tightening the four screws through the rubber pads.  
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5
Put the front cover plate back on the enclosure, then  
secure it with the four screws you previously removed.  
6
Place four rubber feet on the back of the case, then put  
four rubber feet on the stand.  
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Connecting the enclosure to your computer  
Before connecting your external storage enclosure:  
• Confirm that your system supports SATA. If your system  
does not support SATA, please install an eSATA host card.  
• Confirm that the eSATA port on your system is working  
properly. If not, please refer to your computer  
manufacturer for assistance in getting the eSATA port to  
work properly.  
• To enable auto mount for SATA, your system must  
support Plug and Play.  
To connect the enclosure to your computer:  
1
2
3
Plug one end of the dual-voltage power adapter into the  
enclosure, then plug the other end to an AC power  
outlet.  
Plug one end of a USB 2.0 cable or eSATA cable to the  
enclosure, then plug the other end of the cable to your  
computer.  
Press the power button to turn on the enclosure. The  
operating system automatically detects and sets up the  
new drive.  
Notes:  
The enclosure provides USB and eSATA dual interface for  
host connectivity. The high-speed eSATA port has priority  
over the USB port when both are connected at the same  
time.  
The USB hub and memory card reader only operate through  
the USB connection.  
Important: For new hard drives, you need to initialize and  
partition your hard drive before it will appear in Windows  
Explorer or on your Mac desktop. Please refer to your hard  
drive manufacturer’s documentation or read “ Creating A  
New Partition” section of this manual on page 25.  
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Note: Some motherboards do not support eSATA hot-plug  
and play function. If your motherboard does not, follow  
these steps to set up your RF-AHD35:  
1. Shut down your computer.  
2. Turn on your RF-AHD35, then connect it to your computer.  
3. Power on your computer.  
Notes:  
Windows XP/2000/Vista/7  
No drivers are necessary when using Windows  
XP/2000/Vista/7. If the hard drive does not appear in My  
Computer, be sure to partition your hard drive.  
Mac OS X 10.3.x or later  
No drivers are necessary when using Mac OS X 10.3.x or  
higher. If the hard drive does not appear on the desktop, be  
sure to partition your hard drive.  
Using your USB ports  
The enclosure provides two USB ports. You can plug any of  
the following low-powered USB devices into these ports:  
• Keyboard  
• Mouse  
• Keypad  
• Diskette drive  
• Network adapter  
• Webcam  
• Speakers  
• Microphone  
• Card reader  
• Pen drive  
• DVD or CD drive  
• Digital camera  
• Low-capacity 2.5" external hard drive enclosure.  
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Note: Most USB devices require that USB device software  
drivers be installed before connecting them to a computer.  
When installing a USB device, always follow the USB  
peripheral’s installation instructions provided by the  
manufacturer.  
Using your memory card reader  
The enclosure provides two memory card slots.  
Memory card slots Memory cards accepted  
SD/MMC/MS/MS-PRO/xD  
• Secure Digital card (SD)  
• Multi Media card (MMC)  
• Sony® Memory stick (MS)  
• MS PRO  
• xD picture cards  
Note: A memory card adapter is required for MiniSD,  
RS MMC, MS DUO, MS PRO DUO, and MicroSD.  
CF/MD  
• CompactFlash™ memory cards Type I/II  
• IBM™ Microdrive.  
To use a memory card in Windows:  
1
Insert a memory card into the appropriate slot.  
Caution: Make sure that the card is inserted into the correct  
slot and in the correct direction. Failure to do so may result  
in damage to the card or the slot.  
2
3
Open My Computer or Windows Explorer, then  
double-click the drive icon for the slot you are using.  
To access files and folders on the inserted card, use the  
normal Windows procedures for opening, copying,  
pasting, or deleting files and folders.  
4
When you have finished working with the files on a  
memory card, right-click the memory card icon, then  
click Eject.  
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5
Remove the memory card.  
Caution: Do not remove memory cards while the card  
reader LED is flashing or blinking.  
Formatting a memory card  
To format a memory card:  
1
2
Click Start, and then click My Computer.  
Under Removable Storage, right-click the memory card  
icon representing the card type inserted, then click  
Format.  
3
Type a label name into the label field, if you want to see  
the name of your memory card appear under its memory  
card icon.  
4
5
6
Click Start.  
Click OK in the Format Complete window.  
Click Close to finish.  
Disconnecting the enclosure from your  
computer  
To disconnect the enclosure from your Windows computer without  
shutting it down:  
Note: If a drive window is open or the hard drive enclosure is  
active, close any associated windows before attempting to  
remove the enclosure.  
1
Left-click the Hot plug icon (located in the notification area  
of taskbar where your usually see the time displayed).  
2
3
Select the drive you want to unplug, then click STOP.  
When Windows notifies you that it is safe to do so,  
unplug the enclosure from your computer.  
To disconnect the enclosure from your Macintosh computer without  
shutting it down:  
1
2
Drag the USB icon into the TRASH.  
Unplug the enclosure.  
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Installing the software  
The installation CD includes backup software to enable you  
to back up your files.  
Note: This Roxio BackOnTrack software runs only on  
Windows 7, Windows Vista, and Windows XP computers  
using USB.  
Important: Before installing the backup software, make  
sure that your Windows operating system has been  
updated to the latest service pack. To make sure you have  
the latest service pack, run Windows Update. No additional  
driver is required.  
To install Roxio BackOnTrack:  
1
2
Save all files and close all programs.  
Insert the included CD into your optical drive. The  
introductory screen opens.  
Or, if the screen does not open, double-click the  
autorun.exe file on the CD.  
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3
Click Install Roxio® BackOnTrack™ 3 LE. The Welcome  
screen opens.  
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4
Click NEXT. The Roxio End-User License Agreement screen  
opens.  
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5
Read the license agreement, then click NEXT to agree.  
The Customer Information screen opens.  
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6
Enter your information, then click NEXT. The Choose  
Setup Type screen opens.  
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7
Choose the setup type, then click Install to start  
installation. It may take several minutes to install the  
software.  
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When installation is complete, the Setup Wizard  
Completed screen opens.  
9
Click FINISH to complete the installation.  
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Using your enclosure  
Starting Roxio BackOnTrack  
To start Roxio BackOnTrack:  
1
Press the backup button (the button with the Rocketfish  
logo on it) on the front of the enclosure.  
Or, click Start, BackOnTrack, then click BackOnTrack  
Home.  
The first time you run the software, the Product  
Registration screen opens.  
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2
Complete the Product Registration information as  
prompted (first time only). The main screen opens.  
3
To back up or restore files, follow the on-screen guide.  
For help, press F1 or click Help.  
Customizing your card reader  
To make the memory card slots easier to recognize, you can  
customize the drive icons.  
Installing the multimedia card reader software  
Before installation, make sure that your Windows operating  
system has been updated to the latest service pack. To make  
sure you have the lasted service pack, run Windows Update.  
No additional driver is required.  
Note: This multimedia card reader software only runs on  
Windows PCs using the USB mode.  
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To install the multimedia card reader software:  
1
Insert the included Multimedia Card Reader CD into your  
disc drive. The software starts automatically. If it doesn’t,  
browse your disc drive, then double-click Run.exe.  
2
Click Install Multimedia Card Reader. The following  
screen opens.  
3
Click Next, then follow the on-screen instructions to  
install the software.  
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4
Click Finish to complete the multimedia card reader  
software installation. Your computer restarts.  
After the multimedia card reader software is installed,  
Windows displays new drive icons for each of the slots  
instead of the standard Windows drive icon.  
When Windows detects a card in a slot, the corresponding  
drive icon turns from gray to a color that indicates the card  
type.  
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Uninstalling the multimedia card reader  
software  
To uninstall the multimedia card reader software:  
1
Open the Control Panel.  
2
3
Follow the on-screen instructions to remove the software  
completely from your computer.  
After the program is completely uninstalled, restart your  
computer.  
Appendix  
Creating A New Partition  
Note: The best way to partition a new hard drive is by using  
the manufacturers program. Most hard drives should come  
with a CD that includes its installation program. If not, visit  
the manufacturer’s website to see if a download is available.  
If the manufacturers program is not available, try the  
following instead:  
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Caution: Doing the following will erase any existing data on  
the drive. If the drive is damaged and you wish to recover  
the data, continuing may overwrite the existing  
information!  
Creating a new partition in Windows  
XP/2000/Vista/7  
To create a new partition in Windows XP/2000/Vista/7:  
1
2
3
Right click on "My Computer" and choose Manage.  
Under “Storage” on the LEFT pane, select Disk Management.  
Windows should now give you the option to initialize the  
disk. If not, locate the new drive, right click on the new  
disk (where it reads "Disk #") and choose Initialize. (This  
step may not be required for some hard drives.)  
4
5
Go through the wizard.  
Once complete, locate your hard drive in the bottom  
right pane. Right-click on the area with a status bar (to  
the right of the “Disk #” area) and choose New Partition.  
6
Follow the directions of the wizard. The recommended  
partition type is “primary” and the recommended file  
system is “NTFS.” Please note that Windows XP/2000  
limits FAT32 partitions to only 32GB.  
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Once complete, you should now be able to see the drive  
in Windows Explorer.  
Creating a new partition in Mac OS X 10.3 or  
higher:  
To initialize a Hard Drive:  
If you are using a new hard drive, you may need to initialize it  
first. Initialize your internal hard drive using Drive Setup from  
the Mac OS CD that came with your computer.  
1
Start up your computer from the Mac OS CD.  
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2
Locate the Utilities folder on the Mac OS CD and  
double-click it to open the folder.  
3
4
5
Double-click the Drive Setup icon to open the program.  
In the list of drives, select the drive you want to initialize.  
Click Initialize.  
To format your hard drive with Mac OS Extended format:  
This method of formatting hard drives that allows for more  
efficient use of hard drive storage space.  
1
2
3
Click Custom Setup.  
Select the desired partitioning scheme.  
Open the Type pop-up menu in the Volume Info area and  
choose Mac OS Extended Format.  
4
5
6
Resize the volumes if desired.  
When ready, click OK.  
Click Initialize.  
If initialization fails, do the following:  
1
2
Choose Initialization Options from the Functions menu.  
Click the checkbox next to "Low level format", then click  
OK. Choosing this option adds significant time to the  
initialization process.  
To format the Hard Drive:  
1
2
3
4
Start the Disk Utility tool (under Applications).  
Select the new hard drive you are trying to install.  
Click the Erase tab.  
Choose a volume format and assign a name to the new  
drive.  
5
6
Click Erase.  
Once complete, your new hard drive should be mounted  
on your desktop.  
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Note: If the hard drive will not mount on your system, format  
the drive with a FAT32 or NTFS partition first through a PC  
system. Once formatted, connect the [name of enclosure] to  
your Mac and run the Disk Utility tool again. You should  
now be able to format the drive into a Mac partition and  
mount the drive  
Troubleshooting  
• If connecting with eSATA, confirm that the eSATA port on  
your system is working properly. If not, please refer to  
your computer manufacturer for assistance in getting  
the eSATA port to work properly.  
• For new hard drives, you need to initialize and partition  
your hard drive before it will appear in Windows Explorer  
or on your Mac desktop. Refer to your hard drive  
manufacturer’s documentation or “Creating A New  
Partition” on page 25.  
• Your computer may not be able to recognize the  
partition on the hard drive because it is damaged or not  
a valid format. Refer to “Creating A New Partition” on  
page 25. for information on how to create a useable  
partition on your drive.  
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My computer does not detect the enclosure  
• Check the power adapter and make sure the adapter is  
working.  
• Make sure all of the cables and plugs are securely  
fastened.  
• Make sure that the SATA cable or the USB cable is  
connected firmly to your enclosure and computer.  
• Make sure that the USB cable or eSATA cable is not  
broken.  
• Open the enclosure and make sure that all connections  
• Try using the rear USB ports on the back of the PC  
instead of the front USB ports.  
• Check for motherboard compatibility issues.  
• Check for hard drive compatibility issues.  
There is a USB icon in the system tray, but I  
can’t find the hard disk in “MY COMPUTER.  
• Make sure the HDD has been initialized and partitioned  
before hardware installation. Refer to “Creating A New  
Partition” on page 25.  
My memory card does not appear in My  
Computer or Windows Explorer  
• Try a different memory card of the same type in the same  
slot. If a different memory card works, replace the  
original memory card.  
• Shine a flashlight into the empty card slots. Check if any  
pin inside is bent. Straighten bent pins with the end of a  
mechanical pencil or paper clip.  
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My memory card appears in My Computer but  
I get errors when writing or reading  
• Make sure that the memory card is fully inserted into the  
slot.  
• Try a different memory card of the same type in the same  
slot. If a different memory card works, replace the  
original memory card.  
• Some cards have a read/write security switch. Make sure  
that the security switch is set to Write Enabled.  
• Make sure that the amount of data you tried to store  
does not exceed the capacity of your memory card.  
• Inspect the ends of the memory cards for dirt or material  
closing a hole. Clean the contacts with a lint-free cloth  
and small amounts of isopropyl alcohol.  
• If errors persist, replace the memory card.  
Specifications  
Specifications are subject to revision or update without  
notice.  
Hard drive type  
Dimensions  
3.5“SATA HDD  
1.67 × 8.74 × 5.19 in (42.5 × 222 × 132 mm)  
D×W×L  
Interface to drive  
SATA  
Interface to the computer USB 2.0 / eSATA  
Connectors/buttons front • Backup button  
• Memory card reader (two slots)  
• Two USB ports  
Connectors/buttons back  
• Power button  
• DC power jack  
• B type USB port  
• eSATA port  
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Memory cards supported  
• SD  
• MMC  
• MS  
• MS PRO  
• xD  
• CF (Type I & II)  
• MicroDrive  
Power supply  
Indicators  
Desktop dual-voltage AC adapter 5V/12V/2A  
• One card reader active indicator  
• One power on with backup active indicator  
OS compatibility  
• Windows 2000  
• Windows XP  
• Windows Vista  
• Windows 7  
• Mac OS X version 10.3.x or higher  
Operating temperature  
Operating humidity  
Certification  
32°F~104°F (0°C~40°C)  
20% ~ 80% RH  
FCC Class B, ICES-003  
Legal notices  
FCC Part 15  
This device complies with Part 15 of the FCC Rules. Operation  
of this product is subject to the following two conditions: (1)  
this device may not cause harmful interference, and (2) this  
device must accept any interference received, including  
interference that may cause undesired operation.  
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This equipment has been tested and found to comply within  
the limits for a class B digital device, pursuant to Part 15 of  
the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and  
can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful  
interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more  
of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment into an outlet on a circuit  
different from that to which the receiver is connected.  
• Consult the dealer or an experienced technician for help.  
FCC warning  
Changes or modifications not expressly approved by the  
party responsible for compliance with the FCC Rules could  
void the user’s authority to operate this equipment.  
Canada ICES-003 statement  
This Class B digital apparatus complies with Canadian  
ICES-003.  
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One-year limited warranty  
Rocketfish Products (“Rocketfish”) warrants to you, the original  
purchaser of this new RF-AHD35 (“Product”), that the Product shall  
be free of defects in the original manufacture of the material or  
workmanship for one (1) year from the purchase of the Product  
(“Warranty Period”). This Product must be purchased from an  
authorized dealer of Rocketfish brand products and packaged with  
this warranty statement. This warranty does not cover refurbished  
Product. If you notify Rocketfish during the Warranty Period of a  
defect covered by this warranty that requires service, terms of this  
warranty apply.  
How long does the coverage last?  
The Warranty Period lasts for one year (365 days), beginning on the  
date you purchased the Product. The purchase date is printed on the  
receipt you received with the product.  
What does this warranty cover?  
During the Warranty Period, if the original manufacture of the  
material or workmanship of the Product is determined to be  
defective by an authorized Rocketfish repair center or store  
personnel, Rocketfish will (at its sole option): (1) repair the Product  
with new or rebuilt parts; or (2) replace the Product at no charge  
with new or rebuilt comparable products or parts. Products and  
parts replaced under this warranty become the property of  
Rocketfish and are not returned to you. If service of Products and  
parts are required after the Warranty Period expires, you must pay all  
labor and parts charges. This warranty lasts as long as you own your  
Rocketfish Product during the Warranty Period. Warranty coverage  
terminates if you sell or otherwise transfer the Product.  
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How to obtain warranty service?  
If you purchased the Product at a retail store location, take your  
original receipt and the Product to the store you purchased it from.  
Make sure that you place the Product in its original packaging or  
packaging that provides the same amount of protection as the  
original packaging. If you purchased the Product from an online web  
site, mail your original receipt and the Product to the address listed  
on the web site. Make sure that you put the Product in its original  
packaging or packaging that provides the same amount of  
protection as the original packaging.  
Where is the warranty valid?  
This warranty is valid only to the original purchaser of the Product in  
the United States, Canada, and Mexico.  
What does the warranty not cover?  
This warranty does not cover:  
Customer instruction  
Installation  
Set up adjustments  
Cosmetic damage  
Damage due to acts of God, such as lightning strikes  
Accident  
Misuse  
Abuse  
Negligence  
Commercial use  
Modification of any part of the Product, including the antenna  
This warranty also does not cover:  
Damage due to incorrect operation or maintenance  
Connection to an incorrect voltage supply  
Attempted repair by anyone other than a facility authorized by  
Rocketfish to service the Product  
Products sold as is or with all faults  
Consumables, such as fuses or batteries  
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Products where the factory applied serial number has been  
altered or removed  
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS  
YOUR EXCLUSIVE REMEDY. ROCKETFISH SHALL NOT BE LIABLE FOR  
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH  
OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,  
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF  
YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. ROCKETFISH  
PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT  
TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE  
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED  
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO  
THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES,  
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY  
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT  
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,  
SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS  
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY  
ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR  
PROVINCE TO PROVINCE.  
Contact Rocketfish:  
For customer service please call 1-800-620-2790  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645  
© 2009 Best Buy Enterprise Services, Inc.  
All rights reserved. ROCKETFISH is a trademark of Best Buy Enterprise  
Services, Inc. Registered in some countries. All other products and  
brand names are trademarks of their respective owners.  
35  
RF-AHD35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
(800) 620-2790  
Distributed by Best Buy Purchasing, LLC  
7601 Penn Avenue South, Richfield, MN 55423-3645 USA  
© 2009 Best Buy Enterprise Services, Inc.  
All rights reserved. ROCKETFISH is a trademark of Best Buy Enterprise Services, Inc.  
All other products and brand names are trademarks of their respective owners.  
09-0774  
ENGLISH  
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