Welcome
1
RioVolt SP350 User’s Guide
Welcome
Thanks for your purchase of the RioVolt SP350, a portable CD player that plays WMA, MP3, and regular Red
Book audio CDs. The SP350 includes headphones, a multifunction remote control, and rechargeable
batteries to supply over 15 hours of continuous music playtime. The SP350 features a large backlit graphic
LCD display, an FM tuner, and provides up to 320 seconds of Electronic Shock Protection (ESP) for Red Book
audio CDs and 1920 seconds (32 minutes) for MP3/WMA CDs to eliminate skipping during playback.
Use the music management software included on the software CDs to organize digital audio tracks on your
computer, record (encode) your audio CDs, search for tracks on your computer or on the Internet, and
create custom CDs—if you have CD burning hardware and your computer supports it.
Contents
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Welcome
3
Legal Notices
© 2002 SONICblue Incorporated. All Rights Reserved.
SONICblue Incorporated shall not be liable for any errors contained herein or for any damages arising out of or related to this document or the
information contained herein, even if SONICblue has been advised of the possibility of such damages. This document is intended for
informational and instructional purposes only. SONICblue reserves the right to make changes in the specifications and other information
contained in this document without prior notification. SONICblue disclaims any obligation to update the information contained herein.
®
Rio is a registered trademark of SONICblue Incorporated. SONICblue and RioVolt are trademarks of SONICblue Incorporated.
This product is iTunes ready. iTunes is provided by Apple Computer, Inc. Copyright © 2002 Apple Computer, Inc. All rights
reserved. iTunes is a trademark of Apple Computer, Inc. Mac and the Mac logo are trademarks of Apple Computer, Inc.
registered in the United States and other countries.
RealOne is a trademark of RealNetworks, Inc.
Microsoft, Windows Media and the Windows Logo are trademarks or registered trademarks of Microsoft Corporation in
the United States and/or other countries.
All other product names may be trademarks of the companies with which they are associated.
First edition, August 2002
SP350 P/N 90260437-001
Important Safety Information
WARNING
TO REDUCE THE CHANCE OF SHOCK OR INJURY, DO NOT USE OR OPERATE THIS DEVICE IN OR NEAR
WATER OR WET LOCATIONS.
CAUTION
RISK OF EXPLOSION, DAMAGE OR BATTERY LEAKAGE IS POSSIBLE IF BATTERY IS REPLACED
INCORRECTLY OR BY AN INCORRECT TYPE. NEVER ATTEMPT TO CHARGE A NON-RECHARGEABLE ALKALINE
BATTERY. DISPOSE OF USED BATTERIES ACCORDING TO INSTRUCTIONS OR LOCAL LAWS.
Use of headphones while operating a vehicle is not recommended and is unlawful in some states and areas.
Be careful and attentive while driving. Stop operation of the player if you find it disruptive or distracting
while operating any type of equipment.
Listening to music at full power over extended periods of time can be damaging to the hearing of the user.
Class 1 Laser
Invisible laser radiation when open and interlocks defeated, avoid exposure to beam.
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Tour of the RioVolt
4
Tour of the RioVolt
TRACKS/MENU
Press to enter Tracks
Navigation Mode;
Press and hold to
enter Menu Mode
Display (LCD)
PLAY/PAUSE Press to play or pause playback;
Press to turn on player
REVERSE and FORWARD Press to skip to the
previous or next track; Press and hold to scan
forward or back through the current track; If a
track is playing, press REVERSE to skip to the
beginning of the current track
STOP Press to stop playback; Press and hold to
turn off player
Lock/Unlock
Switch
OPEN
Press and
slide to open
the player
Locks buttons
to prevent
accidental
operation
DC IN
Connects to AC Power Adapter
MODE/CD-FM
Shuffle mode; Press and hold to toggle
between CD and FM Tuner modes
Press to set Repeat/
LINE OUT
Connects to powered speakers or
car kit
+10/-10 Press to skip forward or back
10 tracks; Press and hold to skip
forward to the next or back to the
previous directory
MULTIFUNCTION PORT
Connects to headphones or
remote control accessory
VOLUME +/ - Press to adjust volume
level
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LCD
5
LCD
Playback Mode
Lock Indicator
External Power Indicator
Repeat/Shuffle
Indicators
Battery Indicator Shows remaining battery
power. All three segments illuminated = a fully
charged battery. Segments not illuminated = a
run down battery. The battery indicator blinks
when less than 20% battery life remains.
Track Number
Artist Name/CD
Title/Directory
Name
Track Time/Volume Level/EQ
Track Title
Tracks Navigation Mode
Note: The highlighted cursor
indicates the Directory is the
currently selected option. Pressing
the FORWARD button would allow
you to navigate that Directory.
Playlist
Directory
Track
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Accessories
7
Accessories
Remote Control
4
1
2
5
6
7
3
To use the remote control, plug the remote control
cable into the MULTIFUNCTION PORT on the side of
the RioVolt player, then plug the headphones into
the remote.
4 FORWARD Press to skip to the next track;
Press and hold to scan forward through the
current track.
REVERSE Press to skip to the previous track;
Press and hold to scan back through the current
track.
1 VOLUME +/- Press to increase/decrease
volume.
5 STOP Press to stop playback; Press and hold to
turn off the player.
6 PLAY/PAUSE Press to play or pause playback.
2 EQ/Function button (User Configurable)
Press to toggle through the EQ presets or to use
the feature you set in the RioVolt player’s
Remote Btn. Menu option. To configure this
7 LOCK/UNLOCK Slide into the LOCK position to
stop the buttons on the remote from functioning.
3 MODE/CD-FM Press to set Repeat/Shuffle
modes; Press and hold to toggle between CD and
FM Tuner modes.
Note: To purchase optional accessories for
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Getting Started
8
Getting Started
6 Connect the supplied AC adapter to the DC In
Jack on the side of the player, and into an
electrical outlet. Let the batteries charge for
approximately five hours before using the player.
Unpack
Make sure your player includes the following
accessories:
NOTE: To charge the batteries, the player
must be turned off. The RioVolt will play
CDs when plugged into the AC Adapter, but
it can not charge the batteries while
playing CDs. After the rechargeable
batteries have been charged the first time,
subsequent charges should only take
approximately three to four hours to reach
100% capacity.
• Headphones
• Two 1450mAH NiMH rechargeable batteries
• AC Adapter
• Remote Control
• PC/Mac Software CDs
• Carry Case
• Car Kit (power and cassette adapters)
• Quick Start Poster
Connect Headphones
Connect the supplied headphones to the
Insert Batteries
1 Press the OPEN button to release the latch and
open the RioVolt player.
2 Remove the cardboard insert.
3 Open the battery compartment cover on the
inside of the RioVolt.
4 Insert the two supplied batteries. Ensure that the
batteries are inserted properly by matching the
+ and - symbols on the battery with the symbols
on the RioVolt.
MULTIFUNCTION PORT on the side of the player.
If you are using the remote control, plug the
headphones into the remote control, then plug the
remote control into the MULTIFUNCTION PORT.
Tip: You can also use the LINE OUT jack to
connect the player to an external audio
system (cable not included) or the included
Car Kit.
5 Close the battery compartment cover and close
the RioVolt player.
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Playing Music
9
Playing Music
Insert Disc
Play Disc
1 Slide the OPEN button to release the latch, and
open the player.
2 Remove the cardboard insert.
3 Insert an audio CD or MP3/WMA CD into the
player, label side up.
4 Close the CD cover.
1 Press the PLAY/PAUSE button to turn on the
player and begin playback.
Note: There will be a short delay while the
player loads your music tracks and track
information.
2 Press the STOP button to stop playback.
Press and hold STOP to turn off the player.
Note: The RioVolt can play CDs with the
following logos:
Note: If the RioVolt does not power on
when you press PLAY/PAUSE , check the
LOCK/UNLOCK switch on the RioVolt and
on the remote control to make sure they
are both in the UNLOCK position.
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Listening to the Radio
10
Listening to the Radio
4 Press STOP to return to FM Tuner Mode.
Switch to FM Tuner Mode
Note: Press and hold the PLAY/PAUSE
button while in Preset Program mode to
cause the RioVolt to scan through the entire
FM frequency range and assign all 10
presets to the strongest FM stations.
1 Press and hold the MODE/CD-FM button
approximately 1.5 seconds to enter FM Tuner
Mode.
FM Indicator
/Volume
Level
Using Presets
1 Press the TRACKS/MENU button to enter FM
Preset
Number
Preset Navigation Mode.
FM Frequency
Stereo Indicator
The display switches to FM Tuner Mode,
indicating the currently tuned frequency.
2 Press and hold the FORWARD button to scan
forward or the REVERSE button to scan back
through the FM frequencies.
The preset FM frequencies and preset numbers
are shown. Preset numbers are enclosed in
brackets. When moving up and down through the
preset list, each successive item is preceded by a
cursor .
Setting Presets
1 Press the MODE/CD-FM
Program Mode.
button to enter Preset
2 Press STOP to move down the preset list.
Press PLAY/PAUSE to move up the list.
3 Press FORWARD to select a preset.
The RioVolt tunes to the selected frequency.
4 Press the TRACKS/MENU button exit FM Preset
Navigation Mode.
The preset text blinks in reverse video.
2 Press FORWARD and REVERSE to cycle
through the Preset Numbers [P 01-10].
3 Press PLAY/PAUSE
to assign the current FM
frequency to the displayed Preset Number.
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Advanced Functions
11
Advanced Functions
Available advanced functions include:
Track Navigation
Tracks Navigation Mode
Regular audio CD (Red Book)
Track Navigation
Repeat/Shuffle
Playlist
Directory
Track
Press the MODE/CD-FM button to set the player
to one of the following Repeat/Shuffle modes:
• SFL ALL — Plays all tracks in random order
once, then stops.
• SFL DIR — Plays all tracks in the current
directory/playlist in random order once, then
stops.
In Tracks Navigation mode the display shows the
directories, playlists and tracks on the CD. Directory
names and playlist names are enclosed in brackets
( [ ] ). If the directory, playlist or track information
contains more characters than the display, the text
scrolls from side to side.
•
DIR — Plays all tracks in the current
directory/playlist in the order they are on the CD
or playlist, then repeats.
When moving up and down through a list, each
• SFL
DIR — Plays all tracks in the current
successive item is preceded by a cursor . In the
Display example shown above, the Directory has
the highlighted cursor to indicate that it is the
directory/playlist in random order, then repeats.
•
1 — Plays the selected track, then repeats.
• SFL
ALL — Plays all tracks on the CD in
currently selected option. Pressing the FORWARD
button would allow you to navigate that directory.
random order, then repeats.
•
ALL — Plays all tracks on the CD in the
order they are on the CD, then repeats.
1 Press the TRACKS/MENU button to enter Tracks
Navigation mode. The LCD shows directories,
playlists, and track file names.
• DIR — Plays all tracks in the current directory/
playlist in the order they are on the CD or
playlist, then stops.
2 Press STOP
to move down the list of
directories or playlists.
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Advanced Functions
12
Press PLAY/PAUSE to move up the list of
directories or playlists.
3 Press FORWARD to select a directory or playlist
to navigate. The contents of the directory or
playlist display.
Menu Options
1 To set Menu options, press and hold the TRACKS/
MENU button for approximately 1.5 seconds to
enter Menu Mode.
Menu Mode
4 Press STOP to move down the list of track
titles.
Menu
Press PLAY/PAUSE to move up the list.
Option
5 Press FORWARD
to select a track to play. The
track begins playing.
Selected
Option
Option
Values
6 Press the TRACKS/MENU button to exit Tracks
Navigation mode. If no button is pressed for 10
seconds, the RioVolt exits Tracks Navigation
mode.
Value
2 Press PLAY/PAUSE or STOP to navigate up
and down through the list of available Menu
options.
Track Navigation Mode
MP3/WMA music CD
3 Press FORWARD
to select a Menu option.
4 Press PLAY/PAUSE or STOP to navigate
between settings for the Menu option The
selected Menu option setting is indicated by an
Playlists
asterisk *.
5 Press FORWARD to select a Menu option
When an MP3 or WMA CD is loaded in the RioVolt,
playlist names appear enclosed in brackets, as do
directories. Use the navigation controls
to navigate within directories or playlists and to
select tracks to play.
setting. Press REVERSE to return to the main
Menu options list without changing the setting.
6 From the main Menu options list, press
REVERSE to exit Menu mode.
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Advanced Functions
13
Equalizer (EQ)
Backlight
Choose from the following EQ presets:
Backlight controls how long the backlight stays on
after a button is pressed. Backlight options include:
EQ
Preset
Bass
Treble
• OFF
Settings Settings
• 1 second (default)
• 5 seconds
• 10 seconds
Normal
(Default)
0
0
Classic
Pop
+2
+3
+2
+4
+5
+2
+3
+3
+3
0
Scan Speed
Scan Speed adjusts the speed at which the RioVolt
scans forward or backward through a track as you
hold down the REVERSE or FORWARD buttons.
Scan Speed options include:
Jazz
Rock
• 2x (default)
• 4x
• 8x
Bass/Rap
User
Set by Bass and
Treble menu options
Scroll Speed
Resume
Scroll Speed adjusts the speed at which the ID3 tag
and file information scroll from side to side on the
display. Scroll Speed options include:
If Resume is ON, when the RioVolt is powered on it
resumes playing the track it was playing when the
RioVolt was powered off. If Resume is OFF, when the
RioVolt is powered on it begins playing the first
track on the CD. Resume options include:
• 1x (default)
• 2x
• 4x
• ON — Enables the resume function (default).
• OFF — Disables the resume function.
Beep
Beep controls whether or not an audible beep is
heard when buttons are pressed. Beep options
include:
• ON — Enables the beep capability (default).
• OFF — Disables the beep capability.
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Advanced Functions
14
ID3 (Tag Display)
Bass
ID3 controls whether or not the RioVolt displays ID3
tag information while a track is playing. ID3 options
include:
The Bass setting allows you to control the low
frequency range of the sound spectrum from -7 (no
bass) to +7 (maximum bass). The default value is
• ON — Shows ID3 tag information on the display
while a track is playing (default).
0. Press PLAY/PAUSE or STOP to adjust the bass
setting.
• OFF — Displays only the file name.
Remote Button
This feature allows you to determine the function of
the EQ/Function button located on the remote
control. The options are:
CD ESP
The CD ESP (Electronic Shock Protection) feature
controls how much music is buffered (stored in
memory to prevent skipping) during CD playback.
• EQ — (Default) Operates as an EQ button,
toggling the EQ Presets.
• +10/+Dir — Operates as the +10 button when
pressed, skipping 10 tracks forward; When
pressed and held, skips to the next directory on
the CD.
• -10/-Dir — Operates as the -10 button when
pressed, skipping 10 tracks back; When pressed
and held, skips to the previous directory on the
CD.
CD Audio
MP3/WMA
320 seconds
1920 seconds
Treble
The Treble setting allows you to control the high
frequency range of the sound spectrum from -7 (no
treble) to +7 (maximum treble). The default value
is 0. Press PLAY/PAUSE or STOP to adjust the
treble setting.
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Advanced Functions
15
Defaults
The Defaults feature automatically resets all Menu
options to their default settings. Default options
include:
• Reset — Displays a confirmation screen (see
below).
• Cancel — Leaves settings unchanged.
If Reset is selected, the Menu option displays
“Confirm?” and a second set of confirmation
options:
• Yes — Resets all Menu options to their default
values.
• No — Leaves settings unchanged.
Setting
Default Value
EQ
Normal
Resume
ON
Backlight
Scan Speed
Scroll Speed
Beep
1 second
2x
1x
ON
ID3 Tag Info
CD ESP
ON
640 seconds
Treble
0
0
Bass
Remote Btn.
Defaults
EQ
Cancel
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Using the Music Management Software
16
Using the Music Management Software
This section is an introduction to the music management software included on the CDs.
Installing the Software
PC
1 Place the software CD label side up into your computer’s CD-ROM drive. After a few seconds, the install
screen will display.
2 Click the “Install” link of the music management software that you would like to install, then follow the
on-screen instructions.
You can also choose to view the User’s Guide, get support or register your RioVolt online.
3 Reboot your computer when the software installation is complete or you are prompted to do so.
Note: If the install screen does not display automatically, follow these steps to begin the
installation manually:
1 Click the START button in the bottom-left corner of your computer screen and choose RUN...
2 Type d:\install.exe in the field labeled OPEN. If your computer’s CD-ROM drive uses a letter other than
“d”, substitute that letter for “d”.
3 Click the OK button and follow the on-screen instructions.
Mac
1 Place the software CD label side up into your computer’s CD-ROM drive.
2 The CD contents should display automatically. To manually display the CD contents, double-click the Rio
icon on your computer’s desktop.
3 Double-click the Install icon.
4 After a few seconds, the Rio splash screen will display.
5 Click the “Install iTunes” link, then follow the on-screen instructions to install the software. You can also
choose to view the User’s Guide, get support or register your RioVolt online.
6 Reboot your computer when the installation is complete.
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Using the Music Management Software
17
Using RealOne (PC)
RealOne music management software is included on the PC software CD. Use RealOne to:
• Save (encode) your audio CDs into compressed digital audio formats like MP3.
• Organize digital audio tracks on your computer.
• Search for tracks on your computer or on the Internet.
• Create a custom CD—if you have CD burning
hardware and your computer supports it.
To Learn More About Using RealOne
Please see the RealOne Help menu for detailed
information on using RealOne.
1 Click the software Help menu.
2 Select Help Contents, Getting Started Guide, or
Tutorial.
Setting Preferences
You can set Preferences to control, for example, the
sample rate for encoded tracks, or if you want RealOne
to automatically save (encode) audio CDs while they
play. Please see the RealOne Help for more information
about Preferences. To open the Preferences window you
can either:
• Click the Tools menu and select Preferences.
• Click Preferences at the bottom of the Real One
window.
RealOne Preferences Window
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Using the Music Management Software
18
Saving an Audio CD
1 Start the RealOne software.
Click the Help Menu to Learn More
2 Put an audio CD in your computer’s CD-ROM drive.
If the Prompt To Save CD preference is enabled
(under Preferences > CD), RealOne displays a dialog
box asking if you wish to save the CD. If you select
Yes, RealOne starts saving (encoding) all tracks on
the CD. If this preference is not enabled, continue
with Step 3.
3 After a few seconds, CD and track information display.
4 Click Save Tracks at the bottom of the window. A
dialog box displays, where you can select individual
tracks, or select all tracks by clicking the Check All
button. Click OK when you are done.
5 RealOne starts saving the selected tracks into
compressed digital audio format.
RealOne CD Window
Click to Set Preferences
Click to Save Tracks
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Using the Music Management Software
19
Burning a Digital CD
RealOne Devices Window
If you have a CD-R or CD-RW drive and your
computer supports CD-ROM writing, you can
use the RealOne software with its Easy CD
Creator plugin software from Roxio to create
your own digital audio CDs.
1 Start the RealOne software.
2 Click on the Devices tab at the bottom of
the screen.
3 Click the box next to Data at the bottom of
the screen.
Note: If Audio is selected instead of
Data, the digital audio files will be
burned on the CD as WAV files, which
are much larger and take more
memory, and more space on the CD.
Selecting Data maintains the MP3 or
WMA compression and allows you to
store up to 999 songs on a single CD.
Devices Tab
4 Click Add Clips at the bottom-left corner of
the screen.
Audio/Data: Click to choose CD format
The Real One Add File screen pops up and
lists all of the digital audio files you have on
your computer.
Add Clips: Click to add music files
Burn CD: Click to start CD writing
5 Highlight the digital audio files you want to
include on your CD.
6 Click Burn CD.
Note: For additional information on
using RealOne to burn CDs, refer to
the RealOne Online Help.
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Using the Music Management Software
20
Using iTunes (Mac)
iTunes music software takes the confusion out of managing your personal music collection. iTunes turns
your Mac into a powerful digital jukebox, complete with easy-to-use tools for recording music from audio
CDs (simply insert a CD to import music to MP3s), searching and browsing your entire collection, managing
playlists, and listening to Internet radio stations.
To Learn More About Using iTunes
• From within the software, click the Help menu and choose iTunes Help or
iTunes Software Screen
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Glossary of Digital Audio Terms
21
Glossary of Digital Audio Terms
Bass
Bass is the particular low-range area of the sound
spectrum where low musical notes and sounds are
located. Increasing the bass value will make the low
vocals and drums more prominent in your music.
Adjusting this level too high can cause distortion at
high volumes in some music files.
Bitrate
Bitrate denotes the number of bits per second used
to represent a digital music file. The size and quality
of a compressed digital audio file is determined by
the bitrate used when encoding the file. The higher
the bitrate used, the higher the sound quality, and
the larger the file size. For example, with MP3, a
bitrate of 128kbps (128,000 bits per second) is
generally thought of as “CD quality”, and takes up
about 1 megabyte (MB) per minute of music. At a
64kbps bitrate, the sound quality is similar to that
of an FM radio signal, but you can get
Codec
Depending on the context and kind of technology
involved, codec can be defined as a compressed
digital audio file format (like MP3, WMA, and so on),
a “coding/decoding” chip used to translate between
digital and analog transmissions (used in modems),
or a compression/decompression algorithm. Codecs
compress audio data into a file, often for efficient
transmission over a network, and then decode it for
playback. While all the codecs perform similar
compression of digital audio, there are differences
in the technology.
approximately two minutes of music in that same
1MB of storage space. CD audio has a bitrate of
1.4Mbits per second (1,400,000 bits/second).
The RioVolt supports the following digital audio
codecs:
• MP3
• WMA
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Glossary of Digital Audio Terms
22
Schaltungen and Thomson Multimedia. MP3
Encoding, or “ripping” and encoding
Encoding, sometimes referred to as “ripping” and
encoding, refers to extracting audio from a music
CD (ripping), and converting it (encoding) into a
compressed digital audio format like MP3 or WMA.
compression removes the redundant and irrelevant
parts of a sound signal that the human ear doesn't
hear. The MP3 encoding process is well suited for
the transfer of high quality audio files with small file
size over the Internet.
Firmware
Red Book
Firmware is software—programs or data—that has
been written onto read-only memory (ROM).
Firmware is a combination of software and
hardware that is comparable to an operating system
on a computer. The RioVolt firmware controls
everything from the liquid crystal display and codec
support to the RioVolt’s other functions.
The specification for audio (CD-DA) compact discs.
Treble
Treble is the high notes of the sound spectrum.
Increasing the treble value will raise the levels of
the high sounds in your music files.
VBR
Variable Bitrate (VBR) encoding converts tracks at a
variable rate, using higher bitrate encoding for
complex portions and lower bitrate encoding for
pauses in songs.
ID3 Tag
The ID3 tag is the part of the encoded MP3 file that
contains information about the digital music file
such as song title, artist, album title, encoding
bitrate, track time duration, and so on.
WMA
Windows Media Audio (WMA) is the compressed
audio format created by Microsoft as an alternative
to MP3. WMA offers greater file compression than
MP3, enabling you to store more music on your PC
or writable CDs.
MP3
MP3 is short for Moving Pictures Experts Group
Audio Layer 3. MP3 is the most well known
compressed digital audio file format. This format
allows for near “CD quality” sound, but at a fraction
of the size of normal audio files. MP3 conversion of
an audio track from CD-ROM reduces the file size by
approximately a 12:1 ratio with virtually no
perceptible loss in quality. This digital sound
encoding and compression process was developed
by the Fraunhofer Institut fur Integrierte
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Frequently Asked Questions (FAQ)
23
Frequently Asked Questions (FAQ)
What type of CDs can I play with the RioVolt?
You can play CDs that have MP3 and/or WMA music files or you can play regular CD audio music discs.
Can I mix CD Audio with MP3 and/or WMA files?
No. You can play either CD Audio discs or CDs with MP3/WMA music content. They cannot be mixed
together.
Can I put both MP3 and WMA files on the same CD?
Yes. You can play a CD with both MP3 and WMA files and can choose tracks however you like.
What are the differences between MP3 and WMA?
If you use the WMA format instead of the MP3 format, your files are at about one half the size. Since WMA
offers a smaller file size than MP3, it enables you to store more music on your PC or on your writable CDs.
WMA files are exclusive to the PC.
What is the maximum number of songs I can put on a single CD?
You can store up to 999 music tracks per CD depending on the size of the music tracks and the available
space on your CD-R/RW.
Will the RioVolt play Variable Bitrate (VBR) files?
There is no standard for VBR files, so we cannot guarantee that every encoding software package will
properly function with the RioVolt. However, most VBR MP3 music files will play properly on your RioVolt.
Where is the battery indicator on my RioVolt?
The battery indicator on the RioVolt is located in the top-right corner of the display. The segments in the
battery icon show the remaining battery power. All four segments illuminated = a fully charged battery.
Segments not illuminated = a run down battery. The battery indicator blinks when less than 20% battery
life remains.
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Frequently Asked Questions (FAQ)
24
What kind of skip protection is there on the RioVolt?
The RioVolt uses Electronic Shock Protection (ESP) to help prevent skipping during playback. When playing
MP3/WMA files, you get up to 1920 seconds (32 minutes) of skip protection. When playing Red Book Audio
CDs, you have the option of up to 320 seconds of skip protection.
How does skip protection work?
When the player first starts, a buffer is filled with the track data. The CD stops spinning, and the tracks
continue to play out of memory, which helps conserve battery life. When about 30 seconds of time remains
in the buffer, the CD will again spin up and refill the buffer. Note that during this time, if the RioVolt is jarred
so that the buffer cannot be filled — for example, when jogging or riding a bicycle — then the player may
begin to skip. You will need to let the buffer fill in order to have skip-free performance.
What kind of batteries can I use with my RioVolt?
The RioVolt SP350 only uses rectangular 1400mAH NiMH batteries. Do not use alkaline batteries.
How much playtime can I get from 2 NiMH batteries?
Playtime varies with battery type and music content. However, as a guideline the following applies: MP3/
WMA CDs have up to 15 hours of music playtime. Audio CDs will have up to 6 hours of playtime.
The CD seems to stop spinning during playback. Is this normal?
Yes, it is normal for the CD to stop spinning during playback. This is part of the skip protection and battery
life protection. When the CD is stopped, the Riovolt plays songs from memory. This serves as absolute
shock protection during this time, as the disc is not even spinning.
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Frequently Asked Questions (FAQ)
25
How do I upgrade the RioVolt firmware?
Downloading the firmware upgrade from the Web site
2 Click the Support link.
3 Navigate to the Rio Technical Support Updates page.
4 Select and download the latest RioVolt xxx.exe (PC), RioVolt Update xxx.hqx (Mac) or RioVolt
xxx.zip (for other operating systems) firmware upgrade file to your computer.
Note: Please see the text file included with the firmware update for instructions and
additional assistance.
Upgrading the RioVolt firmware
1 Burn the unzipped file onto a Data CD with your CD-ROM Writer.
NOTE: The RioVolt will not play music contained on a CD that also has the firmware upgrade.
2 Place the CD in the RioVolt, and press the PLAY/PAUSE button to start the RioVolt. The RioVolt player
will find the firmware, upgrade itself, and then turn off. During the upgrade, the RioVolt display shows
the startup screen and replaces the flashing text “READING TRACKS” with the flashing text
“UPGRADING” and the text “VERSON 1.0" with the text “SP350 WILL POWER OFF WHEN COMPLETE”.
3 Remove the CD from the RioVolt. The upgrade is complete. You may now resume using your RioVolt
player.
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Troubleshooting
26
Troubleshooting
Problem
Solution
I am only able to fit If you are only able to fit 10-15 songs on a CD-R or CD-RW for use in your
10-15 songs on a RioVolt, then it is likely you are creating the CD in audio or .wav format instead of
CD-R or CD-RW for data format. You should be able to fit hundreds of tracks onto one CD. Consult
my RioVolt.
the documentation that came with your burning software for further assistance
with this.
I am unable to
power up the
RioVolt. This
happens when
using new batteries
or the AC power
adapter.
Be sure that the LOCK/UNLOCK switch on the RioVolt is set to UNLOCK. If the
LOCK/UNLOCK switch is in the LOCK position, you will be unable to power up the
unit. Place the LOCK/UNLOCK Switch to the UNLOCK position and press the PLAY/
PAUSE button to power up the RioVolt.
The RioVolt is
working with
Be sure that the AC Adapter is plugged into the proper connection. You may be
plugging the AC Adapter into the Line-out connector on the RioVolt. If you are still
batteries, but when experiencing problems, be sure the LOCK/UNLOCK switch on RioVolt is set to
I plug in the AC
adapter it does not
work.
UNLOCK.
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Troubleshooting
27
Problem
Solution
My RioVolt gives a
“No Disk” error
message when
spinning up.
• To resolve the “No Disk” error message, try the following:
• Make sure the CD is seated properly in the tray.
• See if a standard audio CD functions properly.
• Try a CD created with standard MP3/WMA files encoded at 128kbps, NOT
variable bitrate (VBR) files.
• Try burning to a different media or brand of media.
• Try burning a CD from another CD burner.
• See if burning at a slower rate (say 2x or slower) makes the files load properly.
• Try closing the CD volume when you create the disc.
• Try cleaning the lens with a cotton swab.
• If you are using a Macintosh to burn your CDs, make sure the .mp3 extension
is at the end of each file. Some versions of Mac software do not include this
extension, and these files cannot be read by the RioVolt.
• If you are getting this message when attempting to update the firmware,
make sure the firmware file on the root of the CD is named correctly. The
firmware update readme.txt file contains specific file name and firmware
upgrade instructions.
I can’t play my
WMA files.
The RioVolt does not read Secure WMA files. Secure WMA files are created to
prevent theft and illegal copying of the files.
• In Windows Media Player, go to Tools > Options.
• On the CD Audio tab, un-check the “Enable Personal Rights Management” box.
• Re-create the WMA files and burn them to CD. They should play fine on the
RioVolt.
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Troubleshooting
28
Problem
Solution
The following factors may interfere with the CD encoding process:
• Over-utilization of the CPU during the encoding process. Close all other
software before encoding.
I get an error
message when I
start encoding a
CD.
• Insufficient RAM to cache the track properly. Generally, 64 MB is fine if no
other memory-intensive application is running. Close all other software before
encoding.
• CD-ROM firmware. Even if a CD-ROM drive is new, it may require a firmware
update from the manufacturer to correct audio extraction errors.
• Overclocking. Overclocking the system—running it faster than it is rated to
run—can have adverse effects on peripheral components. If your system is
overclocked, bring it back to its normal operating speed.
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Limited Warranty
29
Limited Warranty
Our warranty to you
SONICblue Incorporated warrants that your product will be free from defects in materials and workmanship for a period of one
year from the date of original retail purchase. This warranty is extended to the original end user purchaser only and is not
assignable or transferable to any other party.
Product failures not covered by this warranty
This warranty does not cover damage caused by abuse, misuse, unauthorized attempts to open, modify, or repair the product,
moisture, extreme heat or cold, corrosive environments, shipping, or high voltage surges from external sources such as power
line, telephone line, or connected equipment. This warranty does not cover wear and tear on covers, housing or wiring. This
warranty also does not apply to any product with an altered or defaced serial number.
Remedies
If you discover a defect covered by this warranty, SONICblue Incorporated will repair or replace the product at our sole discretion
using new or remanufactured product or components. SONICblue Incorporated's liability is limited solely to the repair or
replacement of the defective product. SONICblue Incorporated warrants any replaced or repaired product for a period of ninety
(90) days from shipment, or through the end of the original warranty period, whichever is longer.
How to obtain warranty service
To obtain service under this warranty, you must contact a SONICblue Incorporated Customer Care Center within the applicable
warranty period to receive a warranty service authorization. You will be required to provide a dated original proof of purchase.
Products shipped to SONICblue Incorporated must be shipped postage-paid and packaged appropriately for safe shipment.
SONICblue Incorporated is not responsible for products received without a warranty service authorization and may be rejected.
Repaired or replacement products will be shipped to you at SONICblue Incorporated's expense. All products or parts that are
replaced become the property of SONICblue Incorporated.
Limits of liability
SONICblue Incorporated's liability is limited to the repair or replacement of this product. In no event will SONICblue Incorporated
be liable for any amount greater than the currently suggested retail price of this product. We will not be liable to you or anyone
else for any damages that result from the failure of this product or from the breach of any express or implied warranties. These
include damage to other equipment, lost data, lost profits, or any consequential, incidental, or punitive damages. This written
warranty represents the entire warranty agreement between SONICblue Incorporated and you. This warranty is given in lieu of
all other warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a
particular purpose. This warranty is limited to the term specified above. No warranties, either express or implied, will apply after
this period. This warranty may not be altered in any way other than in writing by an officer of SONICblue Incorporated. This
warranty gives you specific legal rights and you may also have other rights, which vary, from state to state. Some states limit
what warranties may be excluded as well as how long an implied warranty lasts, so the above limitation may not apply to you.
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Regulatory Information
30
Regulatory Information
Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause undesired
operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This equipment has been tested and found to comply with the council EMC directive 89/336/EEC.
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Customer Care
31
Customer Care
Web Site
E-mail
Customer Support Telephone
Call for general information and answers to technical questions about your product.
Telephone: +44 (0)870 870 5727
Fax Support: +31 53 484 9536
Hours
Monday to Friday 08:00 until 19:00hrs
Saturday 08:00 until 15:00hrs
Please check the support Web site for the current hours of operation.
Rio Product Support
With every Rio product you receive the following support services:
• Unlimited access to the Rio web-based technical information resources, available 24 hours a day every
useful information.
• Unlimited e-mail support for the duration of your Rio product hardware warranty period.
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Index
34
T
treble
U
V
W
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