Riccar Vacuum Cleaner RCU H11 User Guide

OWNER’S MANUAL  
Models RCU-H11, RCU-H9, RCU-H7, RCU-H5, RCU-H3  
DOMESTIC USE ONLY  
Please read this document carefully before installing and/or using  
your vacuum cleaning system.  
Model : _______________ Serial Number : ________________________  
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3
Table of Contents  
Preface............................................................................................4  
Schematic .......................................................................................4  
Installation  
Unit Installation ................................................................................5  
Using the Right Air Intake..................................................................6  
Utility Valve Installation.....................................................................7  
Dos & Don’ts...................................................................................8  
Mufꢀer Installation..........................................................................11  
Electric Connections......................................................................11  
Grounding Instructions ..................................................................12  
Low Voltage Connections..............................................................13  
Operating instructions  
Hose Hook-Up & Inlets...................................................................14  
Progressive Start ...........................................................................15  
Automatic Stop .............................................................................15  
LED Indicator.................................................................................15  
Information Center.........................................................................15  
Maintenance  
Motor ............................................................................................16  
Use with Bag.................................................................................17  
Use without Bag............................................................................18  
Converting the Unit........................................................................19  
Carbon Dust Filter..........................................................................20  
Troubleshooting  
General Information .......................................................................21  
Decrease in Suction Strength..........................................................22  
Vacuum will not Start......................................................................24  
Vacuum will not Stop......................................................................25  
Warranty Information  
Limited Lifetime Warranty...............................................................26  
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4
Preface  
Your new Riccar central vacuum system was designed and manufacturered  
in Blainville, Quebec, by the largest central vacuum cleaner manufacturer  
in Canada, providing a high-quality, state-of-the-art product. Our extensive-  
network of qualiꢀed professionals ensures ꢀrst quality service near you.  
Contact us for the location of the Riccar authorized service center in your area.  
Schematic  
1. Circuit Breaker  
2. Information Center (H9 & H11 models only)  
3. Low Voltage Connectors  
min. 30 cm (12")  
4. Serial Number  
min. 30 cm (12")  
If the muffler is turned down  
5a.Left Air Intake  
5b.Right Air Intake  
(except H3)  
Seal the unused air intake  
with the provided cap.  
6
7
1
2
3
4
6. Carbon Dust Filter  
(H9 & H11 (2x) only)  
7. Mufꢁer  
(2 mufꢁers on H11)  
5a  
5b  
1
min. 30 cm (12")  
min. 30 cm (12")  
3
4
SERIAL#  
min. 30 cm (12")  
Recommended 40 cm (16")  
#SÉRIE  
-
FF00000000  
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5
Unit Installation  
Using the mounting plate provided with  
your vacuum cleaner, secure the unit to  
the wall (figure 1 ), at a height allowing  
easy access for maintenance of the dirt  
receptacle and/or bags (see page 4).  
The connections to the piping system  
will require some basic tools: a mitre  
box and small saw or a pipe cutter  
(figure 2). See pages8 and 9 for general  
instructions pertaining to the perparation  
of PVC pipes. To simplify matters,  
installation kits, including necessary  
ꢀttings, pipes, glue and wiring, as well  
as a detailed instructions booklet, are  
available from Riccar service centers.  
Contrary to all other connections in the  
piping system, do not glue the last ꢀtting  
to your unit. Use the provided rubber  
seal and clamp collars to secure the  
last ꢀtting to the air intake and obtain an  
air-tight ꢀt (figure 3).  
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6
Using the Right Air Intake  
(except H3 model)  
To use the air intake located on the right side  
of the vacuum:  
1. Using a ꢀat screwdriver, loosen the clamp  
collars and remove the rubber coupling  
from the left air intake (figure 4)..  
2. Unlatch the two clips and remove the dust  
receptacle (see page 17, figure 15).  
3. Remove the bag if needed for more  
convenience (see page 17).  
4. Pull the bag adaptor out of the left air intake  
(figure 5.)  
5. Remove the cap on the right air intake  
(figure 6) and put it on the left air intake.  
Making sure that the tabs are aligned with  
the notches, push the cap in completely  
.
6. From the inside of the vacuum, insert  
the bag adaptor into the right air intake,  
making sure that the embossed lines on the  
adaptor are aligned with the slots in the air  
intake  
. Outside the vacuum, the  
end of the adaptor should come out of the  
air intake about ¾" (1.9 cm).  
7. Put the rubber coupling on the right air  
intake and tighten the clamp collars using a  
ꢀat screwdriver.  
8. Put the bag and dust receptacle back in  
place and latch both clips (see page 17).  
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7
Utility Valve installation  
(H7, H9 & H11 models)  
1. Secure the T-elbow on the air intake (see page 5, figure 3).  
2. Install the utility valve on the T-elbow.  
3. Connect the low voltage wiring (see pages 10 & 13).  
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8
Dos & Don’ts  
Installing Conduits  
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9
Dos & Don’ts  
Installing Conduits  
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10  
Dos & Don’ts  
Installing Inlets  
When installing your vacuum inlets, we recommend that the principle of  
electric polarity be taken into account. Ensure that the wire connected  
onto contact A on inlet 1 is the same as that connected to contact A on  
inlet 2, and so on. Do not cross, reverse or interchange wires.  
A
B
A
Inlet 1  
B
Inlet 2  
A
B
A
Inlet 1  
B
Inlet 2  
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11  
(Optional)  
1. Insert the rubber coupling on the vacuum air exhausts.  
2. Using a Phillips screwdriver, tighten the clamp collar to ensure  
adequate sealing.  
3. Insert the 90° elbow into the rubber coupling and tighten, then clamp  
collar as per instructions in step 2.  
4. Apply ABS glue to the 90° elbow and insert mufꢀer.  
5. For H11, repeat steps 1 to 4 to install second mufꢀer turned down.  
A. Rubber coupling  
C
A
B. 90° elbow  
C. Mufꢀer  
B
D. Air Exhaust  
A
D
Glue not included  
Electric Connections  
There should be an electric outlet within 1 meter (3 feet) of your central  
vacuum unit. Once the appliance is installed in a suitable location,  
connect your central unit to an electric outlet on an dedicated* grounded  
circuit. Do not use extension cords or modify the length of your vacuum  
cleaner’s power cord.  
Dedicated* grounded circuit  
North America  
120V / 240V All models: 15A  
Your central vacuum cleaner has a thermal safety device or a circuit breaker  
to protect against any over voltage or electrical defect. If that protection  
should fail, contact your authorized service center.  
*Please reserve a circuit breaker dedicated only to the connections for your  
central vacuum.  
If you find that installing your vacuum cleaner is too difficult, ask your service  
center to install it for you. When in doubt, it is better to have the work done by a  
professional and ensure that the unit is properly installed. Any installation that  
does not comply with the specified norms could alter or invalidate the warranty.  
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12  
Grounding Instructions  
This appliance must be grounded. If it should malfunction or breakdown,  
grounding provides a path of least resistance for electric current to  
reduce the risk of electric shock. This appliance is equipped with a cord  
having an equipment-grounding conductor and grounding plug. The plug  
must be inserted into an appropriate outlet that is properly installed and  
grounded in accordance with all local codes and ordinances. No adaptor  
should be used with this appliance.  
WARNING  
Improper connection of the equipment-grounding conductor can result in  
a risk of electric shock. Check with a qualiꢀed electrician or service person  
if you are in doubt as to whether the outlet is properly grounded. Do not  
modify the plug provided with the appliance – if it will not ꢀt the outlet; have  
a proper outlet installed by a qualiꢀed electrician.  
120V Models  
This appliance is for use on a nominal 120V circuit,  
and has a grounded plug (figure 9). Make sure that  
the appliance is connected to an outlet having the  
same conꢀguration as the plug. No adaptor should  
be used with this appliance.  
220V/240V Models  
(RCU-H11 only)  
This appliance is for use on a circuit having a nominal  
rating more than 120 V and is factory-equipped with  
a speciꢀc cord and plug to permit connection to a  
proper electric circuit. Make sure that the appliance is  
connected to an outlet having the same conꢀguration as  
the plug. No adaptor should be used with this appliance.  
If the appliance must be reconnected for use on a  
different type of electric circuit, the reconnections should  
be made by a qualiꢀed service personnel.  
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13  
Low Voltage Connections  
Connect the low voltage wires to the low voltage inlet on your unit.  
To do so:  
1. Strip wires over 1 cm (1/2 inch) (figure 10).  
2. Gently press on the toggle to open the connector (figure 11).  
3. Insert stripped wire (figure 12).  
4. Release toggle to secure wir e in connector (figure 13).  
5. Repeat for second wire.  
To disconnect:  
1. Gently press on the toggle to open the connector.  
2. Remove low voltage wire fr om connector.  
LED  
Except H9 &  
H11 models  
details on  
page 15  
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14  
Hose Hook-Up & Inlets  
Before operating your central vacuum…  
Please verify that it is properly connected to the piping system, and to a  
grounded electrical outlet, and that the low voltage wires are connected to  
the unit (see pages 5 to 13). Then read the complete owner’s manual and  
proceed with a quick veriꢀcation of your unit’s installation:  
Check ꢀlter and bag to be sure they are properly installed.  
Check rubber seals in each vacuum inlet.  
Plug the hose alternatively into each vacuum inlet, to ensure that each  
one works properly.  
While the hose is still plugged into one inlet and the system is opera-  
tional, check other inlets for leaks.  
To start your central vacuum, simply insert the hose in the vacuum inlet of  
your choice. Please ensure that the tab on the hose end is properly lined  
up with the slot in the inlet opening (figure 14). If your hose handle has an  
integrated on/off switch, simply slide the switch to the “on” position.  
Do not try to open another inlet while your system is in  
operation, as it may damage the inlets rubber seal.  
Operating Instructions  
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15  
Progressive Start  
(H9 & H11)  
Each model is equipped with a special module allowing for a smooth and  
gradual start-up of the vacuum system to prolong motor durability.  
Automatic Stop  
(H9 & H11)  
In case you’ve forgotten to turn off your vacuum, or it’s been turned on by  
mistake, your vacuum system will automatically shut off after 45 minutes  
to one hour of uninterrupted use. Simply restart the vacuum system with  
the switch on the hose handle.  
LED Indicator  
LED – On low voltage connector  
Steady green – indicates unit is connected to a power source  
Information Center  
(H9 & H11 models)  
Your central vacuum unit is equipped with an electronic timing device  
which will recommend proper maintenance of your vacuum system.  
These signals are only suggestions and do not indicate a problem  
with your vacuum system. They will not stop or hinder the use of the  
vacuum.  
Œ Flashing LED - Empty dirt receptacle or change bag  
 Press 1 second to stop the ꢀashing LED  
Ž Flashing LED - Have unit checked by service center  
Œ
Ž

Operating Instructions  
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16  
Motor  
Please note that Riccar motors do not require lubrication. Each motor  
contains two carbon brushes which will wear normally, and may eventu-  
ally require replacement. For warranty purposes, this should be done by  
an authorized service center. Brush life is affected by the number of hours  
used, frequency of start-ups and shut-downs, humidity, altitude, and tem-  
perature. In order to avoid damage to the motor itself, brushes should be  
replaced before they are completely worn out. We therefore recommend  
that you have your unit and motors inspected by a service center every  
5-6 years.  
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17  
Maintenance  
For use with bag  
Change the bag when the one in place is full. Frequency will depend on  
the use of the unit. For the H9 & H11 models, the information center  
will indicate when to change the bag. These indications are provided by  
an electronic timing board, only as a reference guide.  
1. To access the bag, unlatch the two clips and  
remove the dust receptacle (figure 15) .  
2. Remove the used bag and seal bag opening  
(adhesive seal provided on each bag). Discard  
used bag.  
3. Install the new bag, ensuring the tabs on the  
bag adaptor are aligned with the slots in the  
bag collar (figure 16).  
4. Ensure adequate sealing by inserting bag as  
far as the retention ring (figure 17-A).  
Rotate bag 20° (figure 17-B) to ensure tabs  
on bag adaptor are no longer aligned with the  
slots in the bag collar.  
5. Replace dust receptacle and seal by latching  
both clips.  
retention ring  
Use only genuine Riccar replacement bags.  
Failure to do so could void the warranty on  
tabs on bag adaptor  
your vacuum unit.  
A
B
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18  
Maintenance  
For use without bag  
We recommend you empty the dust receptacle and clean the permanent  
ꢀlter at least each season, depending on use of your central vacuum.  
1. To empty the dust receptacle:  
Disconnect the unit from the electric outlet.  
Unlatch the two clips, remove the receptacle  
(figure 18), and empty into an appropriate  
container.  
2. To clean the permanent ꢀlter (figure 19):  
• Do not remove the ꢀlter  
• Wrap the filter and the lower portion of the unit  
body within a large plastic bag. Hold it tightly  
around the unit with one hand.  
• With your other hand, gently shake the filter.  
• Wait a few seconds for the dust to settle  
before removing the plastic bag.  
3. Replace the dust receptacle and seal with the  
help of the two clips.  
4. Reconnect the unit to the electric outlet.  
Note:  
Should the filter become stained, or emit an  
unpleasant odor, it may be washed in cold  
water (without bleach). Rinse and dry well  
before replacing. Do not tumble dry.  
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19  
Converting the Unit  
Your Riccar central vacuum unit was designed for use with or without  
disposable bag. Though it is sold with a bag installed, it can easily be  
removed, and the unit modiꢀed for use without disposable bags.  
1. Using a ꢁat screwdriver, loosen the clamp collars  
and remove the rubber coupling from the air  
intake (see page 6, figure 4).  
2. Unlatch the two clips and remove the dust  
receptacle (see page 17, figure 15).  
3. Remove the bag (see page 17).  
4. Pull the bag adaptor out of the air intake  
(see page 6, figure 5).  
5. Put the other adaptor provided in the air intake  
and, making sure that the tabs are aligned  
with the notches, push it in completely  
(figure 20).  
6. Put the rubber coupling back on the air intake  
and tighten the clamp collars using a ꢁat  
screwdriver.  
7. The vacuum unit is now ready for use  
without bag.  
Note: this procedure is reversible at any time. For instructions on  
installing the dust bag, please refer to page 17.  
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20  
Carbon Dust Filter  
(H9 & H11 models)  
replacements. The integrated monitor will indicate  
provided by an electronic timing board, only as a  
reference guide.  
To do so:  
1. Unlatch the opening on the carbon ꢀlter  
case and gently ꢁip it upward (figure 21) .  
2. Remove the used ꢀlter, and discard  
(figure 22).  
3. Insert the new ꢀlter. When doing so, please  
ensure that the arrow printed on the ꢀlter  
itself points outwards (figure 23).  
4. Close casing and latch.  
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21  
General Information  
If the vacuum unit does not work, check the fuse or breaker on the unit and/  
or in the electrical panel in your home, and replace any defective part(s) as  
deemed necessary. Please verify that the unit has been installed properly,  
according to the instructions in this manual.  
Your vacuum cleaning system is designed to collect everyday dry matter  
(dust). It is approved by authorized testing agencies for dry use only. Do  
not use on wet surfaces.  
Should you accidentally vacuum liquids, immediately unplug the unit  
from the electric outlet, then empty and wipe the dust receptical with a  
dry cloth. Then operate the system from the vacuum inlet through which  
you vacuumed the liquid, in order to eliminate all moisture in the piping  
system.  
We strongly recommend against vacuuming abrasive materials such as  
cement, plaster and gyproc dust. This ꢀne dust could work its way into  
the motor, causing considerable damage. Should you do so inadvertently,  
immediately clean the ꢀlters and, as a precautionary measure, contact  
your authorized service center to determine the extent of the damage to  
the unit.  
Remember that in order for your warranty to remain valid, maintenance of the  
motor and repairs to the unit itself must be carried out by an authorized service  
center using original Riccar parts.  
Troubleshooting  
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22  
Troubleshooting  
Problem  
Possible cause  
Corrective action  
Decrease in  
suction strength  
Dirt receptical / Bag  
is full  
Empty dirt receptical / change  
bag (see page 17 to 19).  
Dirt receptical is not  
properly attached  
Check clamps holding dirt  
receptical, to make sure they  
are tight and dirt receptical is  
aligned.  
Open vacuum inlet  
Close all vacuum inlets not in  
use.  
Exhaust line is  
clogged  
Verify that no object is blocking  
the exhaust.  
Blocked hose  
Plug the handle end of the  
hose into the suction inlet, thus  
reversing the suction in the  
hose. Cover the gap around  
the handle, to ensure suitable  
suction strength, and ensure  
contact with inlet contacts to  
start the unit. This should clear  
the hose.  
Troubleshooting  
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23  
Troubleshooting  
Problem  
Possible cause  
Corrective action  
Decrease in  
suction strength  
Obstruction in the  
piping system  
Loosen the clamp collars  
around the air intake connec -  
tor, to free the central vacuum  
unit from the piping system  
(see ꢀgure 3 on page 5). Start  
the unit by plugging the hose  
into a vacuum inlet. By placing  
your extended hand over the  
air intake opening on the unit,  
check the suction strength on  
the unit itself. If suction strength  
is normal, the obstruction is  
in the piping system. If suc -  
tion strength is diminished or  
completely absent, have the  
unit checked by an authorized  
service center.  
Troubleshooting  
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24  
Troubleshooting  
Problem  
Possible cause  
Corrective action  
Vacuum will  
not start  
The electrical power  
is not connected  
properly  
Ensure that the power cord is  
plugged into a dedicated  
grounded electrical outlet,  
according to speciꢀcations on  
pages 11 and 12.  
Low voltage wire not  
connected properly  
Verify the low voltage wires, make  
sure they are properly inserted  
into the low voltage inlet, as per  
instructions on page 13.  
Faulty vacuum inlet  
Faulty switch  
Start the vacuum unit from other  
inlets in your home, to identify the  
defective inlet.  
Push the switch on the power unit  
to the on position. If the system  
starts, the problem lies within the  
low voltage wiring.  
Unit circuit breaker  
is off  
Press the reset button to reset the  
unit circuit breaker. If unit restarts  
and automatically shuts off shortly  
after, contact an authorized service  
center.  
In-house circuit  
breaker is off  
Reset the circuit breaker in your  
electrical panel. Verify that your  
central vacuum unit is connected  
on a dedicated grounded circuit  
(see pages 11 and 12).  
Defective on/off hose  
Turn the hose 1/4 turn in the  
vacuum inlet. If unit starts, have  
the vacuum hose checked by a  
certiꢀed service center.  
Troubleshooting  
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25  
Troubleshooting  
Problem  
Possible cause  
Corrective action  
Vacuum will not stop  
Hose improperly  
inserted into vacuum  
inlet  
Ensure that the hose end is  
properly inserted into the  
vacuum inlet. The tab on the  
hose end should line up with  
the slot in the inlet opening.  
(See page 14).  
Defective on/off hose  
If the hose is properly placed  
in the vacuum inlet, and  
the unit continues running  
despite the fact that the hose  
switch is in the “off” position,  
have the hose checked by a  
service center.  
Low voltage wire not  
connected properly  
While vacuum is on, unplug  
low voltage wires from unit.  
If vacuum stops, there’s a  
faulty low voltage wire.  
Contact your installer or  
authorized service center.  
If none of these suggestions restore suction strength,  
contact your authorized service center.  
To locate your nearest Riccar Retailer,  
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26  
Limited Lifetime Warranty  
WHAT IS COVERED / HOW LONG COVERAGE LASTS:  
All permanently installed components of a Riccar central system are  
warranted to be free of defects in material and workmanship under normal  
use to the original purchaser at the original installation address. Motor and  
electrical components are warranted for ten (10) years.  
All Riccar central system accessories are warranted to be free from  
defects in material and workmanship under normal use for three (3) years  
from the date of original consumer purchase.  
In the event of a defect in permanently installed components of a Riccar  
central system, an authorized Riccar retailer should be contacted. The  
retailer will repair or replace (at our option) any defective part or parts at  
your location at no labor cost for a period of three (3) years. Thereafter,  
repaired or replacement (at our option) part or parts will be provided to  
you for items under warranty.  
WHAT IS NOT COVERED:  
Damage to the central vacuum which occurs from neglect, abuse,  
alterations, accident, misuse or improper maintenance.  
This warranty does not exend to any power nozzle accessory kit or  
accessories used in conjunction with this power unit. Riccar power  
nozzle accessory kits are covered under a separate warranty.  
WHAT RICCAR WILL DO:  
This warranty provides, at no cost to you, all labor and parts to keep this  
central vacuum power unit in correct operating condition during the  
warranted period.  
Warranty Information  
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27  
HOW TO GET SERVICE:  
Warranty service can only be obtained by contacting an Authorized  
Riccar Retailer. A proof-of-purchase and product serial number will be  
required before service is rendered. To locate your nearest Riccar Retailer,  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER  
WARRANTIES WHETHER WRITTEN, ORAL, EXPRESSED OR IMPLIED,  
(INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR PURPOSE). THIS WARRANTY DISCLAIMS LIABILITY FOR  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES.  
HOW STATE LAW APPLIES:  
This warranty gives you speciꢀc legal rights, and you many also have  
other rights which vary from state to state.  
Register your warranty online at  
Warranty Information  
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1-888-6-RICCAR  
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