Regency Indoor Fireplace U32 NG3 User Guide

TM  
Owners &  
Installation Manual  
U32 Gas Insert  
MODELS: U32-NG3 Natural Gas U32-LP3 Propane  
WARNING:  
FOR YOUR SAFETY  
Improperinstallation, adjustment, alteration, serviceormain- What to do if you smell gas:  
tenance can cause injury or property damage. Refer to this  
manual. For assistance or additional information consult an  
authorized installer, service agency or the gas supplier.  
Do not try to light any appliance  
Do not touch any electrical switch:  
do not use any phone in your  
building.  
Immediately call your gas supplier  
from a neighbour's phone. Follow  
the gas supplier's instructions.  
If you cannot reach your gas  
supplier, call the fire department.  
FOR YOUR SAFETY  
Do not store or use gasoline or other flammable vapours and  
liquids in the vicinity of this or any other appliance.  
Installation and service must be performed by an authorized  
installer, service agency or the gas supplier.  
Tested by:  
Installer: Please complete the details on the back cover  
and leave this manual with the homeowner.  
Homeowner: Please keep these instructions for future reference.  
918-351a  
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4  
05/04/05  
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TABLE OF CONTENTS  
FPI GAS INSERT  
KensingtonFront2-PanelDoor ................................... 19  
KensingtonFront3-PanelDoor ................................... 20  
OptionalWallThermostat ............................................ 20  
OptionalRemoteControl ............................................. 20  
Final Check ................................................................ 20  
WiringDiagram ........................................................... 21  
UnitDimensions............................................................2  
SafetyLabel ..................................................................4  
Installation  
For Your Safety .............................................................5  
Specifications ...............................................................5  
Gas Pressure Testing ...................................................5  
Installation into a Solid Fuel Burning Fireplace or  
Factory Built Fireplace............................................5  
GeneralSafetyInformation ............................................5  
Installation Checklist .....................................................5  
ManufacturedMobileHomeAdditionalRequirements ....6  
MaterialsRequired ........................................................6  
MinimumFireplaceClearances .....................................6  
ClearancestoCombustibles .........................................6  
GasConnection ............................................................7  
Operating Instructions  
OperatingInstructions ................................................. 22  
LightingProcedure ...................................................... 22  
ShutdownProcedure ................................................... 22  
First Fire  
................................................................ 22  
AutomaticConvectionFanOperation .......................... 22  
Normal Operating Sounds of Gas Appliances .............. 22  
Copy of Lighting Instruction Plate ................................ 23  
Maintenance  
Venting  
..................................................................7  
- Flue Liner Installation............................................7  
Gas Pressure Test ........................................................8  
Gas Insert Aeration System ..........................................8  
Optional Brick Panel .....................................................8  
LogInstallation ..............................................................9  
Faceplate & Trim......................................................... 10  
StandardFlushDoor ................................................... 11  
OptionalFlushTrim ..................................................... 11  
OptionalDoorFireScreen ........................................... 11  
FlushLouvers .............................................................. 11  
Optional Bay Door ....................................................... 12  
Optional Bay Trim ....................................................... 12  
BayLouvers ................................................................ 12  
Conversion Kit from Natural Gas to Propane................ 13  
Full Screen Front ........................................................ 14  
HamptonCastFaceplateInstallation ........................... 16  
Hampton Cast Faceplate Grill ..................................... 17  
KensingtonFront......................................................... 18  
Maintenance ............................................................... 23  
GeneralVentMaintenance .......................................... 24  
LogReplacement ........................................................ 24  
Glass Gasket.............................................................. 24  
GoldPlatedTrim ......................................................... 24  
Door Glass ................................................................ 24  
- Flush Glass Replacement .................................. 24  
- Bay Glass Removal ............................................ 24  
FanMaintenance ........................................................ 25  
ValveRemoval&Replacement .................................... 26  
Parts List ................................................................ 27  
Warranty  
Warranty  
................................................................ 35  
U32-3 FPI Direct Vent Gas Insert  
3
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SAFETY LABEL  
This is a copy of the labels that accompany  
each U32-3 Gas Insert. We have printed a copy  
of the contents here for your review. The  
safety label is located on a plate inside the base  
of the unit visible when the bottom louver is  
opened.  
NOTE: FPI units are constantly being im-  
proved. Check the label on the unit and if  
there is a difference, the label on the unit  
is the correct one.  
For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in  
the Commonwealth of Massachusetts.  
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.  
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.  
4
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
2) Installation and repair should be done  
by a qualified service person.  
GAS PRESSURE  
TESTING  
IMPORTANT:  
SAVE THESE  
INSTRUCTIONS  
3) The appliance should be inspected before  
use and at least annually by a professional  
service person. More frequent cleaning  
may be required due to excessive lint from  
carpeting, bedding material, animal hair,  
etc. It is imperative that control compart-  
ments, burners and circulating air pas-  
sageways of the appliance be kept clean.  
The appliance must be isolated from the gas  
supply piping system by closing its individual  
manual shut off valve during any pressure  
testing of the gas supply piping system at test  
pressures equal to or less than  
The FPI Gas Insert must be installed in accord-  
ance with these instructions. Carefully read all  
the instructions in this manual first. Consult the  
building authority having jurisdiction to deter-  
mine the need for a permit prior to starting the  
installation.  
1/2 psig. (3.45 kPa).  
4) See general construction and assembly  
instructions. This appliance may only be  
installed in a vented, noncombustible fire-  
place.  
INSTALLATION INTO A  
SOLID FUEL BURNING  
FIREPLACE OR  
NOTE: Failure to follow the instructions could  
cause a malfunction of the heater which could  
result in death, serious bodily injury, and/or  
property damage. Failure to follow these in-  
structions may also void your fire insurance  
and/or warranty.  
5) This appliance is Listed for bedroom instal-  
lations when used with a Listed Millivolt  
Thermostat. Some areas may have further  
requirements, check local codes before  
installation.  
FACTORY BUILT  
FIREPLACE  
FOR YOUR SAFETY  
The U32-3 Gas Inserts have been tested and  
approved to be vented into any masonry fire-  
place or approved solid fuel burning factory  
built fireplace that will allow the insert to phys-  
ically fit into the firebox. Refer to page 6 for  
minimum fireplace clearances.  
6) Always connect this insert to a vent system  
venting to the outside of the building enve-  
lope. Never vent to another room or inside  
a building. Make sure that the vent is  
properly sized and is of adequate height to  
provide the proper draft.  
This appliance requires air for proper combus-  
tion. Always provide adequate combustion  
and ventilation air. Follow instructions and  
information in CAN/CGA B149 (in Canada) or  
theNationalFuelGasCodeANSIZ223.1(inthe  
USA), regarding requirements for combustion  
and ventilation air.  
If the factory built fireplace* height is too low for  
your Insert, you may remove the smoke baffle  
plate, damper, refractory (firebricks), glass  
doors, screen rails, screen mesh and log grates  
from the factory built fireplace as long as these  
items are saved and are reinstalled in the event  
that the Insert is removed.  
7) Inspect the venting system annually for  
blockage and any signs of deterioration.  
8) Any glass removed for servicing must be  
SPECIFICATIONS  
replaced prior to operating the appliance.  
At pressures over 1/2 psig, the pipe to the unit  
must be disconnected.  
9) To prevent injury, do not allow anyone who  
is unfamiliar with the operation to use the  
fireplace.  
Smoke shelves, shields and baffles may be  
removed if attached by mechanical fasteners.  
If any part is removed it must not weaken the  
structural integrity of the factory built fireplace.  
Gas Input Capacity:  
Natural Gas 30,000 Btu/h  
10) Due to high temperatures, the appliance  
should be located out of high traffic areas  
and away from furniture and draperies.  
Children and adults should be alerted to the  
hazards of high surface temperatures,  
especiallythefireplaceglassandgoldtrims,  
and should stay away to avoid burns or  
clothing ignition. Young children should be  
carefully supervised when they are in the  
same room as the appliance. Clothing or  
otherflammablematerialshouldnotbeplaced  
on or near the appliance.  
Propane  
30,000 Btu/h  
NOTE: Any alterations made to the listed solid  
fuel burning factory built fireplace may void the  
listing of the fireplace.  
Min. Input  
Natural Gas 15,300 Btu/h  
Propane 15,000 Btu/h  
*Check with your local inspector before com-  
mencing with this installation.  
Fuels: Approved for use with both natural gas,  
and propane. Approved as is for use at 0' to  
4,500' (0-1370m).  
BEFORE YOU START  
Electrical: 120V A.C. system.  
Emissions from burning wood or gas could  
contain chemicals known to the State of  
California to cause cancer, birth defects or  
other reproductive harm.  
Safe installation and operation of this appliance  
requires common sense, however, we are  
required by the Canadian Safety Standards  
and ANSI Standards to make you aware of the  
following:  
Circulation Fan: Variable speed, 110 CFM.  
Log Set: Ceramic fibre, 7 per set.  
Vent System:  
3"co-linearaluminumflex.  
INSTALLATION  
CHECKLIST  
General Safety Information  
The efficiency rating of the appliance is a  
product thermal efficiency rating determined  
under continuous operating conditions and was  
determined independent of any installed sys-  
tem.  
1) The appliance installation must conform  
with local codes or in the absence of local  
codes, with CAN/CGA B149 (in Canada) or  
the National Fuel Gas Code ANSI Z223.1 in  
the U.S.A. This appliance should be in-  
stalled by a qualified gas fitter technician  
only.  
Before installing vent system ensure that the  
damper plate is open and secure to prevent the  
damper plate from falling down and crushing  
the liner.  
The FPI Gas Insert is installed as listed below.  
U32-3 FPI Direct Vent Gas Insert  
5
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INSTALLATION  
1) Check all clearances to combustibles, page  
CLEARANCES TO  
COMBUSTIBLES  
MATERIALS REQUIRED  
6.  
No electrical power supply is required for the  
gas control to operate. A 120 Volt AC power  
cord is hooked up to the fan. Plug the 3 wire  
cord into a suitable receptacle. Do not cut the  
ground terminal off under any circum-  
stances. When connected with 120 volts, the  
appliance must be electrically grounded in ac-  
cordance with local codes, current version of  
CSA C22.1 (in Canada) or in the absence of  
local codes, with the National Electrical Code  
ANSI/NFPA70-1987.  
2) Make the gas connection. See page 7.  
Minimum Clearances to Combustibles  
3) Install the 3" flue liner to the sliding connec-  
tor plate. See page 7.  
From Unit  
Sides  
Ceiling  
Mantel  
A
B
C
10" / 255 mm  
47.5"/1205mm  
see Dia. 2 & 3  
4) Slide the unit half way into the fireplace.  
5) Pull the vent connector plate through the  
tapered brackets and fasten to the front  
plate. See page 7.  
From Standard Surround (26" x 40")  
Sides  
Ceiling  
Mantel  
D
E
4" / 100 mm  
41.5"/1055mm  
see Dia. 2 & 3  
6) Slide the unit fully into the fireplace.  
NOTE: This unit is equipped with a heat  
sensor thermodisc which will  
prevent the blower from operat-  
ing until the unit reaches the cor-  
rect temperature.  
7) Test gas pressure, page 8. Check aeration  
Max. Mantle Depth G  
12" / 305 mm  
(see Dia. 2)  
0" / 0 mm  
16" / 405 mm  
40" / 1015 mm  
system, page 8.  
Hearth Height  
Hearth Depth  
Hearth Width  
H
I
J
8) Installtheoptionalbrickpanels. Seepage8.  
9) Install the log set. See page 9.  
MINIMUM FIREPLACE  
DIMENSIONS  
Min. Alcove Width  
Max. Alcove Depth L  
K
48" / 1220 mm  
36" / 915 mm  
10) Assemble and install the faceplate and trim.  
See page 10.  
11) Install the glass front (flush or bay). See  
The minimum fireplace clearances & dimen-  
sions for the FPI gas insert are shown in the  
following diagrams:  
pages 10 and 11.  
12) Install optional glass trim, or door fire  
screens. See pages 11 and 12.  
13) Install both louvers (flush or bay). See  
pages 11 and 12.  
14) Install optional remote control or wall ther-  
mostat, pages 20.  
15) Final check: Before leaving this unit with  
the customer, the installer must ensure that  
the appliance is firing correctly. This in-  
cludes:  
a) Clocking the appliance to ensure the  
correct firing rate.  
Diagram 1  
b) Adjusting the primary air, if required, to  
ensure that the flame does not carbon.  
See page 8.  
Combustible Mantel Clearances  
with Bay & Flush Louvers in  
Masonry and Factory Built  
Fireplace Installation  
c) Ensuring that the appliance is venting  
correctly.  
MANUFACTURED  
MOBILE HOME  
ADDITIONAL  
REQUIREMENTS  
*Note: If you are installing the Molded  
Faceplate, the minimum fireplace dimen-  
sions are as follows:  
1) Ensure that structural members are not cut  
or weakened during installation.  
2) Ensure proper grounding using the #8  
ground lug provided.  
3) Appliance must be anchored to the floor  
with the supplied anchoring methods.  
Width (at front): 29" (737mm)  
Depth:  
15" (381mm)  
Diagram 2  
6
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
pass through the chimney above the appli-  
ance. Move the appliance into the exact  
location where it is to be installed. Ensure  
that the Insert is level.  
The Air Intake pipe must be attached to the inlet  
air collar of the termination cap.  
VENTING  
THEAPPLIANCEMUSTNOTBE  
CONNECTEDTOA  
CHIMNEYFLUESERVINGA  
SEPARATESOLIDFUEL  
BURNINGAPPLIANCE.  
This appliance is designed to be attached to  
two 3" (76mm) co-linear aluminium flex running  
the full length of the chimney. The flue length  
must be a minimum length of 8 ' (2.44m) and a  
maximum of 35' (10.7m). See chart below for  
minimumdistancesfromroof.Periodicallycheck  
that the vent is unrestricted.  
FLUE LINER  
INSTALLATION  
1) Cut the flex liner as required.  
2) Mark the end of one liner to indicate  
Inlet.  
Masonry chimneys may take various contours  
which the flexible liner will accommodate. How-  
ever, keep the flexible liner as straight as  
possible, avoid unnecessary bending.  
3) Connect the other end of the above liner to  
theinletsideoftheterminationadaptor, seal  
connection with high temperature silicone.  
Secure with gear clamp.  
Diagram 3  
Note: A noncombustible mantel may be  
installed at a lower height if the  
framing is made of metal studs  
covered with a noncombustible  
board.  
TheAirIntakepipemust beattachedtotheinlet  
air collar of the termination cap.  
4) Connect the 2nd liner to the exhaust side of  
the adaptor, seal connection with high tem-  
perature silicone. Secure with gear clamp.  
Part #  
Description  
948-305  
946-529  
3" Flex - 35 ft.  
Co-linear DV Vertical  
TerminationCap  
GAS CONNECTION  
GASCONNECTIONWARNING:  
Only persons licensed to work  
with gas piping may make the  
necessarygasconnections  
to this appliance.  
1) If the appliance is to be installed into an  
existing chimney system, thoroughly clean  
the masonry or factory built fireplace.  
2) The appliance is provided with an opening  
on the left hand side of the control compart-  
ment. A 3/8" NPT gas supply pipe must be  
brought near this inlet hole.  
3) Locate the center point where the vent will  
5) Install flashing.  
6) Insert both liners into chimney, passing  
through the damper opening.  
Alternate Approved Caps  
980  
991  
Vertical Termination Cap  
High Wind Cap  
7) Install termination cap.  
923GK  
3" Co-linear Adaptor with flashing  
8) Connect the marked end of the liner to the  
inlet collar of the vent connector plate  
marked with an "I", seal connection with  
hightemperaturesilicone.Securewithgear  
clamp.  
In areas of consistently high winds, we recom-  
mend using the Simpson Dura-Vent System  
(923GK adapter and 991 high-wind cap).  
U32-3 FPI Direct Vent Gas Insert  
7
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INSTALLATION  
2) Loosen the "IN" and/or "OUT" pressure  
tap(s), turning counterclockwise with a 1/  
8" wide flat screwdriver.  
OPTIONAL  
BRICK PANEL  
3) Attach manometer to "IN" and/or "OUT"  
1) Unwrap the brick pattern panels from the  
pressure tap(s) using a 5/16" ID hose.  
protective wrapping.  
4) Light the pilot and turn the valve to "ON"  
2) Remove the glass front if it is already  
position.  
installed, see page 11.  
5) The pressure check should be carried out  
with the unit burning and the setting should  
be within the limits specified on the safety  
label.  
3) Put the rear brick panel flat against the back  
of the unit.  
6) When finished reading manometer, turn off  
the gas valve, disconnect the hose and  
tighten the screw (clockwise) with a 1/8"  
flat screwdriver. Note: Screw should be  
snug, but do not over tighten.  
9) Connect the 2nd liner to the exhaust collar  
marked with an "E", seal connection with  
high temperature silicone. Secure with gear  
clamp.  
GAS INSERT  
4) Before installing the side brick panels,  
loosenthescrewsforthebricktabsenough  
so that you can slide the brick tabs on to the  
screws easily but that the tabs are secure.  
For the location of the side brick tab screws  
see diagram 1.  
AERATION SYSTEM  
The air shutter can be adjusted by moving the  
adjusting wire up or down. The wire is ac-  
cessed through the bottom louver opening.  
Open the air shutter for a blue flame or close  
for a yellower flame. The burner aeration is  
factory set but may need adjusting due to either  
the local gas supply or altitude.  
NOTE: 1) Finalgasconnectionshouldbemade  
after unit is in place to avoid damage to  
line when pushing the unit into position.  
Minimum Air Shutter Opening:  
3/16"  
1/4"  
Natural Gas  
Propane  
2) Mill-pac may be used instead of high  
temperature silicone and screws may  
be used instead of gear clamps at  
connections of liner to inlet and vent  
collars.  
GAS PIPE  
PRESSURE TESTING  
Diagram 1  
The appliance must be isolated from the gas  
supply piping system by closing its individual  
manual shut-off valve during any pressure  
testing of the gas supply piping system at test  
pressures equal to or less than 1/2 psig. (3.45  
kPa). Disconnect piping from valve at pres-  
sures over 1/2 psig.  
5) Remove the brick tabs and slide the side  
brick panels into position. See diagram 1.  
Install the brick tabs. See diagram 2.  
Aeration Adjustment Wire  
PULL= Open  
PUSH = Close  
CAUTION: Carbon will be produced if air  
shutter is closed too much.  
The manifold pressure is controlled by a regu-  
lator built into the gas control, and should be  
checked at the pressure test point.  
Note: any damage due to carboning re-  
sulting from improperly setting the aer-  
ation controls is NOT covered under  
warranty.  
Note: To properly check gas pressure,  
both inlet and manifold pressures  
should be checked using the valve  
pressure ports on the valve.  
Note: Aeration Adjustment should only  
be performed by an authorized FPI  
Installer at the time of installation  
or service.  
1) Makesurethevalveisinthe"OFF"position.  
Diagram 2  
8
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
6) Place the Left Top Log D)02-46 on the pin  
on Log C)02-56 and on top of the cutout  
on Log A)02-43.  
3) Place Rear Log A)02-43 on the two pins on  
LOG SET  
INSTALLATION  
the rear log support.  
Read the instructions below carefully  
and refer to the diagrams. If logs are  
broken do not use the unit until they are  
replaced. Broken logs can interfere with  
the pilot operation.  
A)02-43  
D)02-46  
A)02-43  
The gas log kit contains the following:  
C)02-56  
a) 02-43 Rear Log  
b) 02-45 Front Right Log  
c) 02-56 Middle Left Log  
d) 02-46 Left Top Log  
e) 02-47 Center Log  
f) 02-48 Middle Right Log  
g) 02-44 Front Left Log  
Pins on Rear Log Support  
Pin  
Cutout  
4) Place Front Right Log B)02-45 on the two  
7) Place the notch in Center Log E)02-47 over  
Log B)02-45 and across the cutout on Log  
A)02-43.  
pins as shown.  
h)  
i)  
j)  
Embers  
Rockwool  
Vermiculite  
Note: Install Optional Brick Panels prior  
to installing logs.  
E)02-47  
A)02-43  
B)02-45  
B)02-45  
5) Place the Middle Left Log C)02-56 on the  
two pins as shown.  
Notch  
Cutout  
C)02-56  
The "02" refer numbers (i.e. 02-43) are  
molded into the rear of each log.  
Logs D)02-46 and E)02-47 in position.  
1) Carefully remove the logs from the box and  
unwrap them. The logs are fragile, handle  
with care - do not force into position.  
8) PositionnotchinFrontRightLogF)02-48on  
LogE)02-47andpushthebottomrightedge  
against the bracket on the burner tray and  
the front edge of the rear burner.  
2) Sprinkle the vermiculite around the firebox  
base. Take some of the embers (approx.  
1/3 of the bag) and sprinkle over the ver-  
miculite.  
F)02-48  
Logs A)02-43, C)02-56,  
and B)02-45 in position  
E)02-47  
B)02-45  
Notch  
Bracket  
Vermiculite and  
Vermiculite and  
embers.  
Vermiculite and  
embers.  
embers.  
U32-3 FPI Direct Vent Gas Insert  
9
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INSTALLATION  
A)02-43  
FACEPLATE & TRIM  
INSTALLATION  
F)02-48  
1) Lay the faceplate panels flat, face down  
on something soft so they don't scratch.  
Side View  
Bracket  
2) Take the top faceplate and align the holes  
in it with the holes in the side panels. Using  
the screws provided, attach from the top  
of the panel (the holes in the top panel are  
slightly larger than the holes in the side  
panel to facilitate easier installation). Dia-  
gram 1.  
Front edge of  
rear burner  
The bottom right edge of Log F)02-48 must  
sit snugly against the bracket and the front  
edge of the rear burner.  
Rear View: Trim Assembly  
Diagram 2  
9) Place Front Left Log G)02-44 onto the 2  
front pins as shown.  
5) Connect the fan switch wires by taking the  
black and red wires with the male ends (in  
the grey harness) and connect them with  
the wire connectors from the fan speed  
control.  
G)02-44  
6) Connect the ON/OFF switch wires by tak-  
ing the black and red wires with the female  
ends and connect them to the ON/OFF  
switch.  
7) Tuck the wires into the faceplate to keep  
them away from the insert using the clip  
provided. Attach the clip to the rear of the  
faceplate to ensure that the wires do not  
touch the side of the unit. Diagram 3.  
10) Place the embers and Rockwool on the  
exposed front burner tray.  
Rear View: Faceplate Assembly  
Diagram 1  
Hint: Don't tighten the screws down com-  
pletely at this point, continue on with  
steps 3 and 4 and do a trial fit to the unit.  
Makeanynecessaryadjustmentsandwhen  
it fits properly then tighten down the screws.  
11) Test fire to ensure proper light off (make  
sure flame flows smoothly from one end of  
burner to the other. If there is any flame  
hesitation, check that area for any block-  
age of the burner port.  
Hearth Trim Option: Hearth Trim is an  
option that can be used to finish off the  
installation when the bottom of the fireplace  
is higher than the hearth or to raise the  
fireplace. Attach the Hearth Trim to the  
bottom of the faceplate side panels with the  
screws provided. See Diagram 1.  
Diagram 3  
12) Install flush glass and optional bay glass as  
8) The power cord should be run behind the  
per instructions in this manual.  
faceplate panel.  
A)02-43  
9) Attach the brass trim to the faceplate by  
drilling a 1/8" hole through into the faceplate  
using the hole in the trim as a guide. Fasten  
the trim to the faceplate panels using the  
plated screws. Diagram 4.  
3) Using the connectors provided, join the left  
sidetrim(withtheON/OFFswitch)tothetop  
trim. Diagram 2. Connect the right side trim  
to the top trim.  
D)02-46  
C)02-56  
B)02-45  
G)02-44  
10) Attach the faceplate panels to the insert  
body using the 4 remaining black screws.  
Diagram 5.  
4) Place the trim on the assembled faceplate  
panels, aligning the wire connections from  
the switches with the notch on the left side  
panel.  
10  
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
OPTIONAL DOUBLE  
DOOR FIRE SCREEN  
1) Pulloutthetop  
louver.  
2) Center the  
screen door  
andhookover  
Diagram 2  
the  
door.  
flush  
Use the hook to pull the spring out until you can  
put the hook into the slot on the bottom door  
bracket. Repeat for  
2nd spring.  
See diagram 3.  
Diagram 4  
Diagram 3  
3) Open the screen door(s) and secure the  
screen door to the flush door front with 2  
clips on the bottom left and right side.  
To remove the flush door, reverse the above  
steps.  
NOTE: The chain must rest on TOP of the gas  
inlet pipe never under it.  
Diagram 5  
11) Push the Regency logo plate into the two  
holes in the bottom left corner of the face-  
plate.  
STANDARD  
FLUSH DOOR  
Clip locations  
The standard flush door comes with a black  
frame. To install the frame, simply hook the top  
door flange onto the top of the unit and swing  
the door towards the unit, diagram 1. Be careful  
that the glass gasket does not roll up; there must  
be a gap between the gasket and the door lip to  
ensure that the door sits securely on the unit.  
Diagram 2.  
Clip installed  
on right side.  
OPTIONAL  
FLUSH TRIM  
FLUSH LOUVERS  
Attach 2 round magnets to the back of the top  
trim piece and the other 2 to the bottom trim  
piece, then attach trim to the top and bottom of  
Flush door.  
1) The top louver is held in place by friction fit,  
if the louver needs to be adjusted; bend the  
bracket out as shown in the diagram.  
Diagram 1a  
Diagram 1b  
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
2) InstalltheSpringHingesontheleftandright  
side of the bottom of the Firebox using 2  
screws per hinge.  
BAY LOUVERS  
1) Install top louver by sliding the two bracket  
clipsinto the brackets located on top of the  
bay door. See below. The fitted louver  
leaves a small gap between faceplate bot-  
tom and louver top.  
3) PlacetheBottomLouvernearthehinge.Flip  
hinge over the Bottom Louver and secure  
using 3 screws.  
Hinge  
Location  
SIT Extension knobs for Bay Front only.  
Removing Bay Door  
BottomLouver  
2) Install bottom louver by sliding the two  
bracket clips into the brackets located un-  
derneath the bay door. Secure with 1 screw  
into each Bottom Louver Mounting Bracket  
as per diagram below. Use the bottom hole  
in the bracket.  
To remove only the Bay Door - use a screw-  
driver to unclip the Bay Bottom bracket from the  
flush door and then swing up and unhook from  
the top flush door flange.  
OPTIONAL BAY DOOR  
To remove the Bay Door & the Flush Front  
together, pull the hook from the slot in the  
bottom door bracket under the unit (see Stand-  
ard Flush Door instructions above). Then pull  
the Bay Door and Flush door out and lift off of  
the flange at the top of the unit.  
The Bay louvers MUST be used  
with the Bay glass option.  
The optional Bay door is an overlay on the  
flush front. The standard flush door and glass  
must remain on the unit. Hook the top of the bay  
door over the flush door flange and swing the  
bottom against the bottom flange of the flush  
door. Press down on the Bay Bottom bracket  
and push in until it clips behind the bottom of the  
flush front.  
Note: If any maintenance etc. must be  
done in the firebox, first remove  
the Bay louvers and door.  
OPTIONAL BAY TRIM  
Slide the valve extension knobs onto the valve  
Attach 4 supplied magnets each to the back of  
the top and bottom trim pieces, and attach trim  
to the top and bottom of Bay door.  
3) SlidetheSITvalveextensionknobsontothe  
valve knobs. Match the correct ext. knob  
with the valve knob.  
knobs. Match each extension knob with the  
corresponding valve knob. Extension knobs  
are for Bay Front installations only.  
12  
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INSTALLATION  
Conversion Kit from Natural Gas to Propane Model #512-969  
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER  
IF IN DOUBT DO NOT DO THIS CONVERSION !!  
8) Remove regulator from valve and replace with Propane regulator.  
1) Turn the unit off and allow it to cool to room temperature.  
2) Unplug or disconnect power source to stove.  
3) Remove glass front (see manual).  
See diagram 1.  
4) Remove logs and brick panels (if installed).  
5) Remove the Grate by removing the screws on each side of the grate.  
Remove the 2 screws holding the grate in position.  
6) Remove the Burner Tray by removing the screws on each side of  
the tray. Push the tray to the left and lift up.  
Diagram 1  
9) Pull off the pilot cap to expose  
the pilot orifice.  
10) Unscrew the pilot orifice with  
the allen key (provided) and  
replace with the LP pilot orifice  
in the kit.  
Remove the 2 screws,  
push Burner Tray to the left, and lift off.  
7) Remove burner orifice with 1/2"  
wrench and replace with the  
#52 orifice in the Kit.  
Burner  
Orifice  
11) Replace Burner Tray and reverse steps 5) to 1).  
12) Placethered"ConvertedtoPropane"stickerontopoftheNaturalGas  
information on the Serial Number decal.  
13) Adjust the burner aeration setting from 3/16" to 1/4" as required for  
the best flame picture.  
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
FULL SCREEN FRONT  
1) Hold the full screen door up against the unit in order to make the  
3) Completely secure the full screen door to the unit by securing 4  
following wire connections.  
screws to the Left and Right Side Trims.  
Pull the ON/OFF connector wires from the firebox and connect them  
to the switch.  
Connect the fan switch wires with the wire connectors from the  
fan speed control. Place clips over wires and tuck into side trim.  
.
NOTE:Whenmountingthefullscreendoortotheunit,theinsideflange  
of the side trims are to fit over the inner side of the unit flange and  
NOT next to the outer side of the unit flange.  
2) Lift unit up slightly and push down on the corners of the Bottom Trim  
Bracket and slide under unit. Unit should touch tabs on Bottom Trim  
Bracket.  
Inside flange of Side Trim goes over  
the inner side of the unit flange.  
Push in Corners  
Bottom Trim Bracket  
14  
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INSTALLATION  
7) Install the Left and Right Side Screen Doors in the fully open position  
4) Install Spring Hinges on the Left and Right Side of the bottom of the  
by placing over top of the hinges on the full screen door.  
firebox using 2 screws per hinge.  
Hinge  
5) Place Bottom Frame near hinge. Flip hinge over Bottom Frame and  
secure with 3 screws.  
Screen Door  
Hinge Location  
Bottom Frame  
8) Close screen doors.  
NOTE:Ifyoufindthatthedoorsdonotalignproperly,adjustthehinges  
on the door(s) by loosening them and adjust accordingly.  
6) The Top Frame is held in place by friction fit, if the frame needs to be  
adjusted; bend the bracket accordingly.  
Top Frame  
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
5) Connect the ON/OFF switch  
wires by taking the black and  
red wires with the blue female  
ends thru the hole provided  
and connecting them to the  
ON/OFF switch.  
HAMPTON CAST  
FACEPLATE INSTALLATION  
1) Lay the faceplate panels flat, face down on something soft so they  
don't scratch.  
6) Connect the fan switch wires  
by taking the black and red  
wires with the male ends (in  
the grey harness) thru the  
hole provided and connect  
them with the wire connec-  
tors from the fan speed con-  
trol.  
2) Attach the side filler brackets to the left and right sides using 3  
screws and washer per side.  
NOTE: There are filler brackets specifically for each side. The  
way to differentiate this is that on the side of the brackets there  
are 2 mounting holes. The side where there is a 7/16" gap from  
the top of the bracket to the mounting hole, must face the top.  
7) Insert wires into the strain re-  
lief and install into switch box  
assembly.  
3) Attach the right and left cast sides to the top using 2 screws per side.  
8) Place the switch box assembly over the boss on the rear left side  
piece and secure with one screw.  
Switch Box Assembly  
Ensure that the top  
and sides are  
aligned.  
Boss on rear left side  
piece.  
4) Use a measuring tape to ensure that the distance between the left  
9) Tuck the wires into the faceplate to keep  
them away from the insert using the clip  
provided. Attach the clip to the rear of the  
faceplate to ensure that the wires do not  
touch the side of the unit.  
and right side pieces is 28" (711mm).  
10) The power cord should be run behind the  
faceplate panel.  
28"  
16  
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INSTALLATION  
11) Mount the cast faceplate panels onto the insert body, sliding the side  
filler brackets into the space between the glass and the firebox.  
Secure using the 4 remaining black screws, 2 per side.  
HAMPTON CAST FACEPLATE  
GRILL INSTALLATION  
Slide side filler  
bracket into gap  
between glass and  
fire box.  
Before the grills are installed, a grill stop bracket needs to be put in place.  
1) TheU32grillstop bracketisinstalledinthebottomleftcornerjustunder  
the firebox as shown below.  
U32 Grill  
Stop  
Bracket  
2) Place top grill into brackets located inside top of firebox as shown.  
Bracket inside  
top of firebox.  
U31ONLY:  
Install the glass trim by inserting the side hooks on the glass trim  
into the 4 slots between the faceplate and the glass. Push the glass  
trim down firmly with both hands to lock into place.  
Bracket  
Top Grill  
Side Hook  
Slots  
Note: The top louver should be placed with the  
curved cut-out facing up.  
3) The bottom louver, shown in the diagram below, has 2 hinges that  
areattachedtotheliponthebottomoftheunit. Secureusing2screws  
per hinge.  
12) To put on the Hampton logo, peel the sticker from the back of the logo  
and place it centered on the bottom left hand corner of the faceplate.  
Left Side  
Hampton Logo  
Faceplate  
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
THE KENSINGTON  
FRONT INSTALLATION  
IMPORTANT: Please use the gloves provided when handling the Kensington Front to avoid fingerprints.  
2) Mount the Kensington Front onto the firebox by securing in place  
1) Place the Kensington Front up against the unit , but do not secure.  
using 4 screws, 2 per side.  
Make the following wire connections:  
Connect the fan switch wires by taking the black and red wires with  
the male ends (in the grey harness) and connect them with the wire  
connectors from the fan speed control.  
Kensington  
Front  
Connect the ON/OFF switch wires by taking the black and red wires  
with the female ends and connect them to the ON/OFF switch.  
Tuck the wires into the faceplate to keep them away from the insert  
using the clip provided. Attach the clip to the rear of the faceplate  
to ensure that the wires do not touch the side of the unit.  
The power cord should be run behind the faceplate panel.  
Left Side  
Shown  
Screws  
3) SlidetheTabsontheBlankingPlateintotheslotslocatedonFrontand  
secure using 2 screws.  
Blanking Plate Tabs  
Kensington  
Front  
Blanking  
Plate  
Screw  
Screw  
18  
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INSTALLATION  
THE KENSINGTON  
2-PANEL DOOR INSTALLATION  
3) HooktheLeftSideScreenDoortotheDoorFramebyplacingthedoor  
hinges (top & bottom) over the pins on the Door Frame. Repeat for  
Right Side Screen Door.  
1) Install the Sub-Frame by hooking the top flange onto the top of the  
Glass Door and swing the Sub-Frame towards the unit. Pull out the  
hooks which already secure the Glass Door and place them thru the  
holes in the bottom of the Sub-Frame to secure both the Glass Door  
and Sub-Frame in place together.  
Note: It will be easier to put the Screen Door in place by starting with  
the bottom hinge.  
Glass Door  
Sub-Frame  
Sub-Frame  
Hook  
Pin on Door Frame  
Left Side Door  
Note: If you find that the Left or Right Side Screen Door is lower then  
the other, use the spacer provided to help align the Doors.  
The spacer is to be placed over the bottom pin before installing the  
Screen Door.  
2) Mount the 2-panel Door Frame to the flange on Sub-Frame, ensuring  
to line up holes. Secure using the 6 screws provided.  
Spacer  
U32-3 FPI Direct Vent Gas Insert  
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INSTALLATION  
OPTIONAL WALL  
THERMOSTAT  
THE KENSINGTON  
3-PANEL DOOR  
INSTALLATION  
FINAL CHECK  
Before leaving this unit with the customer, the  
installer must ensure that the appliance is firing  
correctly. This includes:  
A wall thermostat may be installed if desired,  
follow the wiring diagram below. FPI offers an  
optionalprogrammablethermostatbutany250-  
750 millivolt rated non-anticipator type thermo-  
stat that is CSA, ULC or UL approved may be  
used.  
1) Install the Sub-Frame by hooking the top  
flange onto the top of the Glass Door and  
swing the Sub-Frame towards the unit. Pull  
out the hooks which already secure the  
Glass Door and place them thru the holes  
in the bottom of the Sub-Frame to secure  
both the Glass Door and Sub-Frame in  
place together.  
1) Clocking the appliance to ensure the cor-  
rect firing rate (rate noted on label) at 15  
minutes.  
2) If required, adjusting the primary air to  
ensure that the flame does not carbon. First  
allow the unit to burn for 15 min. to stabilize.  
Thermostat Wire Table  
Recommended Maximum Lead Length  
(Two-Wire) When Using Wall  
3) Check for proper draft.  
Thermostat (CP-2 System)  
Wire Size  
Max. Length  
CAUTION  
Glass Door  
Sub-Frame  
14 GA.  
16 GA.  
18 GA.  
20 GA.  
22 GA.  
50 Ft.  
32 Ft.  
20 Ft.  
12 Ft.  
9 Ft.  
Any alteration to the product that  
causes sooting or carboning that  
results in damage to the exterior  
facia is not the responsibility of  
the manufacturer.  
Sub-Frame  
Hook  
CAUTION  
Do not connect the millivolt wall  
thermostatwires  
to the 120V wires.  
2) Mount the 3-panel Screen Door / Frame  
Assembly to the flange on Sub-Frame,  
ensuring to line-up holes. Secure using the  
4 screws provided.  
OPTIONAL REMOTE  
CONTROL  
Use the FPI Remote Control Kit approved for  
this unit. Use of other systems may void your  
warranty.  
The remote control kit comes with a hand held  
transmitter, a receiver and a wall mounting  
plate.  
1) Choose a convenient location on the wall  
to install the receiver and the receptacle  
box (protection from extreme heat is very  
important). Run wires from the fireplace to  
that location. Use Thermostat Wire Table.  
2) Connect the wires as per the wiring dia-  
grams below.  
CAUTION  
Do not connect the millivolt  
remote control wires for  
to the 120V wires.  
3) Install 3 AAA alkaline batteries in transmit-  
ter and 4 AA alkaline batteries in the  
receiver. Install the receiver and its cover  
in the wall. Switch the remote receiver to  
"remote" mode. The remote control is now  
ready for operation.  
20  
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INSTALLATION  
WIRING DIAGRAM  
This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/thermostat  
will continue to operate. However, a 120V A.C. power supply is needed for the fan/blower operation.  
Green  
Fan  
Ground  
Neutral  
Ground  
Live  
120V AC  
ON  
OFF  
Black  
Red Black  
Pilot  
Assembly  
Rotary Speed  
Control  
Minimum Convection  
Air Temp. Switch  
To  
Thermocouple IN  
Thermocouple  
In  
Piezo  
Ignitor  
Black  
Red  
ON  
Gas  
In  
Burner  
F
F
O
White  
Brown  
OFF  
"S.I.T" Valve  
OFF ON  
CAUTION: Label all wires prior to  
disconnectionwhenservicingcon-  
trols. Wiring errors can cause im-  
proper and dangerous operation.  
Thermostat  
(Optional)  
(Millivolt)  
Remote  
Receiver  
(Optional)  
(Millivolt)  
Remote Transmitter  
(Optional)  
Caution:Ensurethatthewiresdonot  
touchanyhotsurfacesandareaway  
from sharp edges.  
WARNING:  
ElectricalGroundingInstructions  
This appliance is equipped with a three pronged (grounding) plug for your protection  
against shock hazard and should be plugged directly into a properly grounded three-  
prong receptacle. Do not cut or remove the grounding prong from this plug.  
U32-3 FPI Direct Vent Gas Insert  
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OPERATING INSTRUCTIONS  
the first time you use it with the fan on. When  
first operated, the unit will release an odour  
caused by the curing of the paint, the burning  
off of any oils remaining from manufacturing.  
Smoke detectors in the house may go off at this  
time. Open a few windows to ventilate the  
room for a couple of hours.  
IMPORTANT: Gas cock knob cannot be  
turned from "PILOT" to "OFF" unless it is  
partially depressed.  
OPERATING  
INSTRUCTIONS  
1) Open the bottom louver assembly  
Before operating this appliance, proceed  
through the following check list.  
2) If the control knob is in the "OFF" position  
proceed to Step 5.  
1) Read and understand these Instructions  
The glass panel may require cleaning  
after the unit has cooled down. DO  
NOT ATTEMPT TO CLEAN THE  
GLASS WHILE IT IS HOT.  
before operating this appliance.  
3) Push in gas control knob slightly and turn  
clockwise to "OFF". Knob cannot be turned  
from"PILOT"to"OFF"unlessknobispushed  
in slightly. Do not force.  
2) Check to see that all wiring is correct and  
enclosed to prevent possible shock.  
3) Check to ensure there are no gas leaks.  
4) Wait five minutes to allow gas, that may  
have accumulated in the main burner com-  
partment, to escape. If you do smell gas,  
follow the instructions on the front of this  
manual. If you don't smell gas continue on  
to the next step.  
Note: When the glass is cold and the  
appliance is lit, it may cause con-  
densation and fog the glass. This  
condensation is normal and will  
disappear in a few minutes as the  
glass heats up.  
4) Make sure the glass door is in place. Never  
operate the appliance with the door glass  
removed.  
5) Verify that all venting and the cap is unob-  
structed.  
5) Turn the gas control counter clockwise to  
DO NOT BURN THE APPLIANCE  
WITHOUT THE GLASS FRONT IN  
PLACE.  
"PILOT".  
6) Verify log placement. If the pilot cannot be  
seen when lighting the unit - the logs or the  
embers have been incorrectly positioned.  
6) Push in control knob all the way and hold in.  
Continually push and release the black  
button on spark igniter until pilot lights.  
Continue to hold the control knob in for  
approximately one minute, then release the  
gas control knob. The pilot flame should  
continue to burn. If the pilot does not remain  
lit, repeatoperationallowingalongerperiod  
before releasing gas control knob.  
During the first few fires, a white film  
may develop on the glass front as part  
of the curing process. The glass should  
be cleaned or the film will bake on and  
become very difficult to remove. Use  
a non-abrasive cleaner and NEVER clean  
the glass while it is hot.  
7) The unit should never be turned off and on  
again without a minimum of a 60 second  
wait.  
8) When lighting the appliance, the inside of  
the glass may fog up. This will burn off after  
a few minutes of operation.  
7) Turn gas control knob counter clockwise to  
DO NOT BURN THE APPLIANCE  
WITH THE GLASS ASSEMBLY RE-  
MOVED.  
AUTOMATIC  
CONVECTION FAN  
OPERATION  
"ON".  
8) Use the rocker switch to operate main  
burner.  
9) Rotate the variable flame control to adjust  
The fan operates automatically, turn the knob  
on the side of the faceplate to adjust to the  
desired speed. The fan will turn on as the  
stove comes up to operating temperature.  
After the unit has been turned off and the unit  
cooled to below a useful heat output range the  
fan will shut off automatically.  
the flame height higher or lower.  
10) Close the bottom louver assembly.  
SHUTDOWN  
PROCEDURE  
NORMAL OPERATING  
SOUNDS OF  
1) Use the rocker switch to turn off the main  
burner.  
LIGHTING  
PROCEDURE  
GAS APPLIANCES  
2) Open the bottom louver assembly.  
3) Pushinthegascontrolknobslightlyandturn  
It is possible that you will hear some sounds  
from your gas appliance. This is perfectly  
normal due to the fact that there are various  
gauges and types of steel used within your  
appliance. Listed below are some examples.  
All are normal operating sounds and  
should not be considered as defects in your  
appliance.  
clockwise to "OFF". Do not force.  
IMPORTANT  
4) Disconnect all electric power and gas to the  
To ignite or reignite the pilot,  
you must first release the  
tension springs below the door.  
appliance if service is to be performed.  
FIRST FIRE  
Only when the pilot holds, without pressure  
being applied to the control knob, reapply the  
tension springs to the door. The unit must  
not be operated with the tension springs  
unattached.  
Blower:  
The first fire in your stove is part of the paint  
curing process. To ensure that the paint is  
properly cured, it is recommended that you  
burn your fireplace for at least four (4) hours  
FPI gas appliances use high tech blowers to  
push heated air farther into the room. It is not  
unusual for the fan to make a "whirring" sound  
when ON. This sound will increase or de-  
22  
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OPERATING INSTRUCTIONS  
crease in volume depending on the speed  
setting of your fan speed control.  
COPY OF LIGHTING INSTRUCTION PLATE  
Burner Tray:  
FORYOURSAFETYREADBEFORELIGHTING  
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI  
The burner tray is positioned directly under the  
burner tube(s) and logs and is made of a  
different gauge material from the rest of the  
firebox and body. Therefore, the varying thick-  
nesses of steel will expand and contract at  
slightly different rates which can cause "tick-  
ing" and "cracking" sounds. You should also be  
aware that as there are temperature changes  
within the unit these sounds will likely re-occur.  
Again, this is normal for steel fireboxes.  
Z223.1/NFPA 54, or Natural Gas and Propane Installation Codes, CSA B149.1. (Australia: AG601, New Zealand: NZS 5261)  
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing  
propertydamage,personalinjuryorlossoflife.Improperinstallation,adjustment,alteration,service  
or maintenance can cause injury or property damage. Refer to the owner’s information manual  
provided with this appliance. For assistance or additional information consult a qualified installer,  
service agency or gas supplier.  
A) This appliance has a pilot which must be lighted  
by hand, following the instructions below  
exactly.  
B) BEFORE LIGHTING smell all around the appliance  
area for gas. Be sure to smell next to the floor  
because some gas is heavier than air and will  
settle on the floor.  
a qualified service technician. Force or attempted  
repair may result in a fire or explosion.  
D) Do not use this appliance if any part has been under  
water. Immediately call a qualified service techni-  
cian to inspect the appliance and to replace any part  
of the control system and any gas control which has  
been under water.  
Blower Thermodisc:  
When this thermally activated switch turns ON  
it will create a small "clicking" sound. This is the  
switch contacts closing and is normal.  
WHAT TO DO IF YOU SMELL GAS  
- Do not try to light any appliance  
- Do not touch any electric switch, do not use any  
phone in your building  
- Immediately call your gas supplier from  
neighbors phone. Follow the gas supplier’s in-  
structions.  
- If you cannot reach your gas supplier, call the  
fire department.  
C) Use only your hand to push in or turn the gas  
control knob. Never use tools. If the knob will not  
push in or turn by hand, don’t try to repair it, call  
This appliance needs fresh air for safe operation and  
must be installed so there are provisions for adequate  
combustion and ventilation air.  
CAUTION:Hotwhileinoperation. Donottouch.  
Severe Burns may result. Due to high surface  
temperatures keep children, clothing and  
furniture, gasoline and other liquids having  
fammablevaporsaway.Keepburnerandcontrol  
compartment clean. See installation and  
operatinginstructionsaccompanyingappliance.  
a
Pilot Flame:  
While the pilot flame is on it can make a very  
slight "whisper" sound.  
Gas Control Valve:  
As the gas control valve turns ON and OFF, a  
dullclickingsoundmaybeaudible,thisisnormal  
operation of a gas regulator or valve.  
LIGHTINGINSTRUCTIONS  
STOP! Read the safety information above on this  
label.  
1) Push in gas control knob slightly and turn  
to “OFF”. Knob cannot be turned  
from “PILOT” to “OFF” unless knob is pushed in  
slightly. Do not force.  
Release knob and it will pop back up. Pilot should  
remain lit. If it goes out, repeat steps 3) and 4).  
If knob does not pop up when released, stop and  
immediately call your service technician or gas  
supplier.  
If the pilot will not stay lit after several tries, turn the  
gas control knob to “OFF” and call your service  
technician or gas supplier.  
Unit Body/Firebox:  
clockwise  
Different types and thicknesses of steel will  
expand and contract at different rates resulting  
in some "cracking" and "ticking" sounds will be  
heard throughout the cycling process.  
2) Wait five (5) minutes to clear out any gas. If you  
then smell gas STOP! follow “B” in the safety  
information above on this label. If you don’t smell 5) Turn gas control knob counterclockwise  
to “ON”.  
gas, go to the next step.  
6) Use rocker switch to operate main burner.  
3) Turn knob on gas control counterclockwise  
to “PILOT”.  
4) Push in control knob all the way and hold in.  
Immediately push black button on spark igniter  
until pilot lights. Continue to hold the control  
knob in for about 1/2 minute after the pilot is lit.  
PILOT BURNER  
VEILLEUSE  
OFF  
MAINTENANCE  
INSTRUCTIONS  
THERMOPILE  
ELEMENT  
THERMO-  
ELECTRIQUE  
1) Always turn the gas valve to off before  
cleaning. For relighting, refer to lighting  
instructions. Keep the burner and control  
compartment clean by brushing and vacu-  
uming at least once a year. When cleaning  
the logs, use a clean soft paint brush as the  
logs are fragile and easily damaged.  
TO TURN OFF GAS APPLIANCE  
1) Push in the gas control knob slightly and turn 2) Turn off all electric power to the appliance if  
clockwise to “OFF”. Do not force. service is to be performed.  
You may shut off the pilot during prolonged non use periods to conserve fuel.  
DO NOT REMOVE THIS INSTRUCTION PLATE  
908-649b  
ventilation air is not obstructed.  
During the annual service call, the burners  
should be removed from the burner tray and  
cleaned. Replace the embers but do not  
block the pilot.  
2) Clean (never when unit is hot) appliance,  
door and louvers with a damp cloth. Never  
use an abrasive cleaner. The gold louvers  
(and optional gold door) may be scratched  
if abrasives are used to clean them.  
CAUTION: ANY SAFETY SCREEN  
ORGUARDREMOVEDFORSERVIC-  
ING AN APPLIANCE MUST BE RE-  
PLACEDPRIORTOOPERATINGTHE  
APPLIANCE.  
The heater is finished in a heat resistant  
paint and should only be refinished with  
heatresistantpaint(notwithwallpaint). FPI  
usesStoveBritePaint-MetallicBlack#6309.  
5) Keep the area near the appliance clear and  
free from combustible materials, gasoline  
and other flammable vapours and liquids.  
CLOTHINGOROTHERFLAMMABLE  
MATERIAL SHOULD NOT BE  
PLACED ON OR NEAR THE APPLI-  
ANCE.  
3) Make a periodic check of burner for proper  
position and condition. Visually check the  
flame of the burner periodically, making  
sure the flames are steady; not lifting or  
floating. Ifthereisaproblem, callaqualified  
service person.  
WARNING: CHILDRENANDADULTS  
SHOULDBEALERTEDTOTHEHAZ-  
ARDSOFHIGHSURFACETEMPER-  
ATURE AND SHOULD STAY AWAY  
TO AVOID BURNS OR CLOTHING  
IGNITION. YOUNG CHILDREN  
SHOULD BE CAREFULLY SUPER-  
VISEDWHENTHEYAREINTHESAME  
ROOMASTHEAPPLIANCE.  
4) The appliance and venting system must be  
inspected before use, and at least annual-  
ly, by a qualified field service person, to  
ensure that the flow of combustion and  
U32-3 FPI Direct Vent Gas Insert  
23  
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MAINTENANCE  
Clean any fingerprints off before turning  
the unit on. If the top louvers start to  
discolour, check the door gasket seal  
and replace if necessary.  
6) Each time the appliance is lit, it may cause  
condensation and fog the glass. This con-  
densation and fog is normal and will disap-  
pear in a few minutes as the glass heats up.  
GENERAL VENT  
MAINTENANCE  
Conduct an inspection of the venting system  
semi-annually. Recommended areas to inspect  
as follows:  
Never operate the appliance without  
the glass properly secured in place or  
with the door open.  
DOOR GLASS  
Your FPI insert is supplied with high tempera-  
ture, 5 mm Neoceram ceramic glass that will  
withstand the highest heat that your unit will  
produce. If your glass requires cleaning, we  
recommend using an approved glass cleaner  
available at all authorized dealers. Do not use  
abrasive materials. Do not clean the glass  
when hot.  
1) Check the Venting System for corrosion in  
areas that are exposed to the elements.  
These will appear as rust spots or streaks,  
andinextremecases, holes. Thesecompo-  
nents should be replaced immediately.  
7) Do not use this appliance if any part has  
been under water. Immediately call a qual-  
ified service technician to inspect the appli-  
ance and to replace nay part of the control  
system and any gas control which has  
been under water.  
2) Remove the Termination Cap, and shine a  
flashlight down the Vent. Remove any bird  
nests, or other foreign material.  
8) Periodically check the pilot flames. Correct  
flame pattern has three strong blue flames:  
1 flowing around the thermopile and 1  
around the thermocouple, and 1 flowing  
across the rear of the burner (it does not  
have to be touching the burner).  
In the event that you break your glass by  
impact, purchase your replacement from an  
authorizedFPI dealeronly, andfollowourstep-  
by-step instructions for replacement.  
3) Check for evidences of excessive conden-  
sation, such as water droplets forming in  
the inner liner, and subsequently dripping  
out the joints, Continuous condensation  
can cause corrosion of caps, pipe, and  
fittings. It may be caused by having exces-  
sive lateral runs, too many elbows, and  
exterior portions of the system being ex-  
posed to cold weather.  
Warning: Do not operate appliance  
withglasspanelsremoved,cracked  
orbroken.Replacementoftheglass  
should be done by a licensed or  
qualified service person.  
4) Inspect joints, to verify that no pipe sections  
or fittings have been disturbed, and conse-  
quently loosened. Also check mechanical  
supports such as Wall Straps, or plumbers'  
tape for rigidity.  
Caution: Wear gloves when removing  
damaged or broken glass.  
Flush Glass Replacement  
Remove the flush door front (as per instruc-  
tions on page 11). Remove the 4 glass clips  
from each corner. Slide in the new replacement  
glass. Push the 4 glass clips back onto the  
frame.  
Top View of pilot flame  
LOG REPLACEMENT  
Incorrect flame pattern will have small, proba-  
bly yellow flames, not coming into proper con-  
tact with the rear of the burner or thermopile.  
The unit should never be used with broken logs.  
Turn off the gas valve and allow the unit to cool  
before opening door to carefully remove the  
logs. The pilot light generates enough heat to  
burn someone. If for any reason a log should  
need replacement, you must use the proper  
replacement log. The position of these logs  
must be as shown in the diagram under Log  
Installation.  
NOTE: Improper positioning of logs may create  
carbon build-up and will alter the unit’s perform-  
ance which is not covered under warranty.  
GLASS GASKET  
Top View of pilot flame  
If the glass gasket requires replacement use  
glass gasket (Part # 936-265) for the Bay Front  
and a tadpole gasket for the Flush Front (Part  
# 936-155).  
If you have an incorrect flame pattern, contact  
your FPI dealer for further instructions.  
GOLD-PLATED TRIM  
The 24 carat gold plated finish on the trim  
requires little maintenance, and need only be  
cleaned with a damp cloth. DO NOT use abra-  
sive materials or chemical cleaners, as they  
may harm the finish and void the warranty.  
24  
U32-3 FPI Direct Vent Gas Insert  
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MAINTENANCE  
TOREMOVEFAN:  
Bay Glass Removal  
1) Turn the unit off and allow it to cool to room  
1) Remove the door from the unit and place on  
temperature.  
a soft surface to prevent scratching.  
2) Unplug or disconnect power source to  
2) Remove the nuts holding the glass retainers  
stove.  
in place.  
3) Remove glass front (see page 11).  
3) Remove the glass retainers (sides, top and  
bottom).  
4) Remove logs and brick panels, if used.  
4) Replace the glass. The glass must have  
5) Remove the grate by loosening the two  
gasketing around it.  
screws and sliding the grate out.  
5) Reverse the previous steps, replace the  
retainers and fasten with the nuts but do not  
over tighten, as this can break the glass.  
6) Remove the burner/front log support as-  
sembly by removing the 2 screws and  
lifting it out.  
6) Replace door on the stove and check the  
seal.  
Grate screws  
7) Removethe2screwsholdingtheAirIntake  
Hood to the rear firebox wall and lift out.  
Replacing fan:  
Reverse above steps. Hint for pushing fan  
down onto pins - rub a bit of dish soap on the  
grommet so it will slide more easily onto the pin.  
Check to make sure the fan is seated properly  
on the pins, this is very important- try to move  
thefanbackandforth, thereshouldbenonoise,  
ifthereischeckthatthegrommetshaven'tcome  
loose.  
FAN MAINTENANCE  
8) Remove the 10 screws holding the Access  
If your fan requires maintenance or replace-  
ment, access to the fan is through the plate on  
the rear wall of the firebox. NOTE: the unit  
MUST NOT be operated without the fan  
access panel securely in place.  
Panel in place.  
Seal fan access panel using high temperature  
silicone (sparingly).  
Caution: Label all wires prior to  
disconnectingwhenservicingcon-  
trols. Wiring errors can cause im-  
proper and dangerous operation.  
Verify proper operation after serv-  
icing.  
9) Remove the Fan Air Duct by loosening the  
3 screws, squeeze the sides together to  
remove.  
10)Unplug the wires from the  
fan motor (from inside the  
stove).  
11)Lift Fan Assembly off of  
the 2 pins, tip forward  
and pull through firebox  
opening.  
12)Disconnect green wire  
from power cord.  
U32-3 FPI Direct Vent Gas Insert  
25  
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MAINTENANCE  
11) Push the valve assembly to the left and lift  
5) Reconnect the pilot tube nut with a 7/16"  
VALVE REPLACEMENT  
the entrire assembly out.  
wrench.  
1) Shut off the gas supply.  
6) Re-attachthevalvemountingbrackettothe  
valve tray.  
2) Removethelouvers(and baydoorifitison).  
3) Open the flush door and remove the door.  
4) Remove the logs and brick panels.  
5) Remove the grate by loosening the two  
screws and sliding the grate out.  
12) Remove the valve by removing the 4  
screws in the base of the valve tray.  
7) Scrape off the old gasket from the floor of  
the firebox and from the valve tray.  
8) Install a new gasket and reinstall the  
valve assembly.  
Grate screws  
6) Remove the burner assembly by removing  
Note: Failure to install a new gasket may  
severely affect the appliance perform-  
ance.  
the 2 screws and lifting it out.  
9) Reinstall the 11 hold down screws.  
13) Undo the pilot tube from the valve with a  
7/16" wrench.  
10) HookuptheTP, TH,andTP/THwirestothe  
appropriate connections on the valve.  
14) Undo the quick drop out thermocouple nut  
on the valve with a 9mm (metric) wrench.  
11) Reinstall the burner assembly.  
15) Undo the "gas out" flare nut with a 13/16"  
wrench.  
16) Undo the "gas out" flare fitting with an 11/  
7) Remove the 2 screws holding the Air Intake  
16" wrench.  
Hood to the rear firebox wall and lift out.  
17) Remove the valve mounting brackets.  
8) Disconnect the inlet gas line.  
Note: when installing the burner assembly  
be sure to slide the aeration adjustment  
wire through the hole in the base of the  
burner tray.  
9) DisconnecttheTPwire,theTHwire,andthe  
TH/TP wire from the valve.  
10) Remove the 11 Phillips head screws secur-  
ing the valve tray in place. and then lift the  
entire assembly out.  
Hint: If you are using black pipe, ensure that  
there is a union by the valve, otherwise removal  
will be almost impossible.  
12) Install the grate.  
13) Hookupthegaslineandcheckforgasleaks  
with a soap and water solution or a gas leak  
detector. (Do not use open flame for leak  
testing.)  
INSTALLINGVALVE  
1) Re-attach the valve mounting brackets to  
13) Fire up the unit temporarily and check the  
the valve.  
manifold pressure.  
2) Reconnect the "gas out" flare fitting with an  
14) Reinstallthevermiculite,embers,rockwool,  
11/16" wrench.  
logs and brick panels as needed.  
3) Reconnect the "gas out" flare nut with a .  
15) Close the door and replace the louvers.  
13/16" wrench.  
16) Fire up the unit again and check for proper  
4) Reconnectthequickdropoutthermocouple  
flame appearance and glow on logs.  
nut with a 9mm wrench.  
26  
U32-3 FPI Direct Vent Gas Insert  
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PARTS LIST  
MAIN ASSEMBLY  
Part #  
Description  
Part #  
Description  
1) 420-122  
2) 420-142  
422-518/P Fan Assembly:  
3) 910-215/P Fan Motor (120 V)  
Fan Access Panel  
Gasket - Fan Access Panel  
41) 420-157  
42) 420-054  
Gasket - Transition Box Bottom  
Gasket - Transition Box Top  
Stove Top  
43)  
*
44) 420-048  
ThermalInsulation  
5) 910-750  
910-752  
7) 910-142  
Power Cord (120 V)  
Wire Harness (intermediate)  
Thermodisc-Fan Auto ON/OFF  
Fan Switch Cover  
Thermodisc Bracket  
Flue Restrictor  
45)  
46)  
47)  
*
*
*
Adaptor Stop  
Adaptor Holding Brkt-Left  
Adaptor Holding Brkt-Right  
Flue Adaptor Assy  
8)  
9)  
*
*
48) 320-518  
50)  
*
Insulation Hold Down Brkt  
10) 420-140  
12)  
13)  
*
*
Air Hood  
Levelling Bolt 5/16 x 3" Hex Hd  
Jack Chain  
Spring Lever Handle  
Door Extension Spring  
Wire Holder Clip  
51) 420-170  
52) 420-171  
53) 420-172  
Top Fan Air Channel  
Upper Fan Air Channel  
Lower Fan Air Channel  
14) 948-045  
15) 948-247  
16) 948-025  
17)  
18)  
19)  
*Not available as a replacement part.  
*
*
*
Strain Relief  
Grommet for Power Cord  
Conversion Kit to Propane  
Logo Plate - Hampton  
Manual  
512-969  
948-220  
918-351  
21) 420-920  
420-922  
Flush Louvers (Set) - Black/Gold  
Flush Louvers (Set) - Black  
420-923  
Flush Louvers (Set) - Black/Steel  
25) 420-940  
420-938  
Bay Louvers (Set) - Black/Gold  
Bay Louvers (Set) - Black  
420-942  
Bay Louver (Set) - Black/Steel  
422-928  
422-901  
422-902  
422-903  
422-904  
*
*
*
Brick Panel Set - Standard  
Brick Panel Set - Standard Brown  
Brick Panel Set - Standard Red  
Brick Panel Set - Herringbone Brown  
Brick Panel Set - Herringbone Red  
Brick Panel - Right Side  
Brick Panel - Left Side  
Brick Panel - Back  
33)  
34)  
35)  
36) 400-090  
Brick Clip  
U32-3 FPI Direct Vent Gas Insert  
27  
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PARTS LIST  
BURNER ASSEMBLY & LOG SET  
Part #  
Description  
Valve Assembly - NG  
Valve Assembly - LP  
Valve - SIT NG  
423-574/P  
423-576/P  
52) 910-378  
910-380  
Valve - SIT LP  
53) 910-190  
55) *  
58) 904-240  
904-390  
Ignitor Piezo and Nut  
Valve Tray  
Burner Orifice Nat. Gas #37  
Burner Orifice LP # 52  
Orifice Gasket  
69  
936-170  
66) 910-038  
910-039  
67) *  
Pilot Assembly - 3 Flame (NG)  
Pilot Assembly - 3 Flame (LP)  
PilotHolder  
68) W840470  
Pilot Assembly Gasket  
66  
69) 402-935  
402-572  
Log Set  
EmberPackage  
70) 420-143  
71) 402-526  
72) 402-519  
73) *  
Valve Tray Gasket  
Grate/Diffuser Assy  
Burner Assembly (NG/LP)  
Log Tray Mount Bracket  
Log Tray Rear  
74) *  
68  
67  
90) 910-421  
91) 910-422  
PilotON/OFF3"(SIT)  
Extension Knob  
HI/LOW 3" (SIT)  
Extension Knob  
74  
*Not available as a replacement part.  
73  
72  
68  
71  
58  
55  
70  
TP  
N
I I N  
T
R I  
A I R  
TP  
TH  
A
E
O
P
I
L
T O  
52  
90  
91  
53  
28  
U32-3 FPI Direct Vent Gas Insert  
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PARTS LIST  
BAY & FLUSH FRONT ASSEMBLY  
Part #  
Bay Door  
Description  
420-931  
102) *  
103) *  
Complete Bay Door with Black Trim  
Glass Retainer Side (Top & Btm)  
Glass Retainer Front (Top & Btm)  
106) 940-315/P Side Glass  
107) 936-243 Gasket  
108) 940-314/P Center Glass  
110) 902-183  
402-905  
402-906  
111) *  
Bay Brick Panel - Standard  
Bay Brick Panel - Standard Brown  
Bay Brick Panel - Standard Red  
DoorTrim  
112) 904-196  
1" Round Magnet  
910-421  
910-422  
402-956  
Pilot On/Off 3" Extension Knob (SIT)  
Flame Hi/Low 3" Extension Knob (SIT)  
Gold Trim Bay Front  
402-958  
Steel Trim Bay Front  
113) 422-960  
Bay Front Screen  
*Not available as a replacement part.  
Flush Door  
422-530  
112) 904-196  
Complete Flush Door Assy  
1" Round Magnet  
135) 940-307/P Flush Glass  
137) 904-691  
139) 936-155  
UClip  
Tadpole Glass Gasket  
149) 420-932  
Flush Trim Top/Btm (Set) -Gold  
422-943  
171) 512-546  
173) 430-133  
904-712  
Screen Door (Optional)  
Door Latch Assembly  
Handle  
U-clip for frame  
U32-3 FPI Direct Vent Gas Insert  
29  
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PARTS LIST  
FACEPLATE ASSEMBLY  
Part #  
Description  
Part # Description  
402-919 Complete Faceplate (Set) Contour with Black  
Trim-Oversize  
400-950 Hearth Trim 1" - Regular  
320-940 Hearth Trim 1" - Oversize  
400-926 Hearth Trim 2" - Regular  
320-942 Hearth Trim 2" - Oversize  
180) 400-928 Hearth Trim 4" - Regular  
181) 320-944 Hearth Trim 4" - Oversize  
400-959 Hearth Trim 6" - Regular  
320-946 Hearth Trim 6" - Oversize  
51)  
59)  
60)  
*
*
*
Faceplate Side Right - Oversize  
Faceplate Top - Oversize  
Faceplate Side Left Assy-Oversize  
402-534 Trims Pkg. Black - Oversize, Zero Clearance  
65)  
68)  
70)  
*
*
*
Faceplate Trim Right - Oversize  
Faceplate Trim Top - Oversize  
Faceplate Trim Left Assy - Oversize  
190) *  
191) *  
Screw #8 x 1/2" Black self-tapping  
Screw #8 x 1/2" Brass self-tapping  
97) 910-246 2-way Gold Contact Switch  
98) 910-330 Fan Speed Control (120 V)  
99) 904-569 Fan Speed Control Knob (120 V)  
199) 948-216 Regency Logo Plate  
*Not available as a replacement part.  
400-917 Complete Custom Faceplate (Set)  
71)  
72)  
73)  
*
*
*
Faceplate Side Right - Custom  
Faceplate Top - Custom  
Faceplate Side Left - Custom  
SEE DETAIL 'A'  
SEE DETAIL 'A'  
74) 904-586 Speed Control Knob  
c/w Spring Clip  
68  
95  
99  
99  
70  
94  
60  
92  
93  
59  
96  
STANDARD SIZE  
FRONT VIEW  
OVERSIZE  
FRONT VIEW  
LOGOPLA  
O
G
O
PL  
A
TEHERE  
E
H
E
R
E
199  
65  
199  
181  
51  
91  
180  
SEE DETAIL 'A'  
191  
147  
191  
147  
145  
147  
99  
97  
98  
144  
147  
402-918 Complete Faceplate (Set)  
190  
142  
143  
146  
Standard Contour with Black Trim  
DETAIL 'A'  
147  
147  
91)  
92)  
93)  
*
*
*
Faceplate Side Right - Standard  
Faceplate Top - Standard  
Faceplate Side Left Assy - Standard  
REAR VIEW  
MOLDED FACEPLATE  
FRONT VIEW  
190  
141  
402-532 Trims Pkg. - Standard Black  
402-950 TrimSetPkg.-StandardContourBrass  
94)  
95)  
96)  
*
*
*
Faceplate Trim Right - Standard  
Faceplate Trim Top - Standard  
Faceplate Trim Left Assy -  
Standard  
73  
98  
72  
97) 910-246 2-way Gold Contact Switch  
98) 910-330 Fan Speed Control (120 V)  
99) 904-569 Fan Speed Control Knob (120 V)  
190  
74  
199  
190  
190  
LOGOPLA  
O
G
O
97  
PL  
A
TEHERE  
E
H
E
R
E
71  
402-933 Complete Faceplate (Set) Molded  
CUSTOM FACEPLATES  
FRONT VIEW  
141) *  
142) *  
143) *  
144) *  
145) *  
146) *  
147) *  
Faceplate Side Right - Molded  
Faceplate Top - Molded  
Faceplate Side Left -Molded  
Mounting Bracket - Right  
Filler Bracket  
CUSTOM FACEPLATES  
REAR VIEW  
Mounting Bracket - Left  
Screw #8 x 3/4" Pan Head  
30  
U32-3 FPI Direct Vent Gas Insert  
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PARTS LIST  
HAMPTON CAST - FACEPLATE ASSEMBLY  
Part #  
Description  
402-971** Cast Faceplates (Set)  
187) 910-246  
Burner On/Off Switch  
188) 910-330  
189) 904-733  
Fan Speed Control (120 V)  
Knob - Black Cast Surround  
201) *  
202) *  
203) *  
205) *  
194) *  
195)  
Cast Faceplate - Right  
Cast Faceplate - Top  
Cast Faceplate - Left  
Flush Glass Frame  
MountingFlange  
Hampton Logo Plate  
207) 402-981** Cast Grill (Set) - Top & Bottom  
*Not available as a replacement part.  
** Last digit of part number represents colour:  
1=Black Metallic, 5=Enamel Brown, 6=Enamel Black  
202  
187  
189  
188  
194  
203  
194  
201  
207  
195  
205  
U32-3 FPI Direct Vent Gas Insert  
31  
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NOTES  
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32  
U32-3 FPI Direct Vent Gas Insert  
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NOTES  
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U32-3 FPI Direct Vent Gas Insert  
33  
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NOTES  
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U32-3 FPI Direct Vent Gas Insert  
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WARRANTY  
FPI Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit  
thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser  
of a FPI Product. This warranty is not transferable.  
The Warranty: Limited Lifetime  
The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited  
Lifetime Warranty for five (5) years for parts and subsidized labour* and parts only thereafter.  
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.  
External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from  
the date of purchase and parts only thereafter.  
Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant  
heating and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing  
colors and marks, ie. finger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.  
Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly  
components, and gas valves are covered for one year parts and subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered  
repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date  
of replacement.  
FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.  
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.  
Conditions:  
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent  
provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.  
Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three  
days of installation. Reported damage after this time will be subject to rejection.  
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated  
for manufacturer defect.  
The authorized selling dealer is responsible for all in-field service work carried out on your FPI product. FPI will not be liable for results or costs of workmanship from  
unauthorized service persons or dealers.  
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.  
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer  
name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.  
Exclusions:  
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.  
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured.  
ie. as products evolve, field modifications or upgrades will not be performed.  
FPI will not be liable for travel costs for service work.  
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.  
Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.  
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.  
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence  
or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by  
mechanical systems such as furnaces, fans, clothes dryer, etc.  
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.  
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.  
Performance problems due to operator error will not be covered by this warranty policy.  
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your  
warranty on this product.  
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.  
* Subsidy according to job scale as predetermined by FPI.  
U32-3 FPI Direct Vent Gas Insert  
35  
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FPI fireplaces are designed with reliability and simplicity in  
mind. In addition, our internal Quality Assurance Team  
carefully inspects each unit thoroughly before it leaves  
our door.  
FPI Fireplace Products International Ltd. is pleased to  
extend this Limited Lifetime Warranty to the original  
purchaser of a FPI Product.  
See the inside back cover for details.  
Register your Regency online at  
Register your Hampton online at  
Installer:Pleasecompletethefollowinginformation  
Dealer Name & Address:______________________________________________  
__________________________________________________________________  
Installer: ___________________________________________________________  
Phone #: ___________________________________________________________  
Date Installed: ______________________________________________________  
Serial No.: _________________________________________________________  
FPI, Hampton and energy are trademarks of FPI Fireplace Products International Ltd.  
Printed in Canada  
© Copyright 2005, FPI Fireplace Products International Ltd. All rights reserved.  
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