E21 Gas Insert
MODELS: E21-NG1 Natural Gas E21-LP1 Propane
Iftheinformationintheseinstructionsarenotfollowedexactly, What to do if you smell gas:
a fire or explosion may result causing property damage,
personal injury or loss of life.
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your
building.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your gas
supplier, call the fire department.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
Tested by:
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
918-354a
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
10/25/05
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Page
Page
OPERATING INSTRUCTIONS
SAFETY LABEL
Operating Instructions
Lighting Procedure
Shutdown Procedure
20
20
20
20
21
22
22
Safety Label
4
First Fire
INSTALLATION INSTRUCTIONS
Before You Start
General Safety Information
Policy for Factory Built Fireplaces
Installation Checklist
Minimum Fireplace Clearances
Clearances to Combustibles
Gas Connection
Copy of Lighting Plate Instructions
Automatic Convection Fan Operation
Normal Operating Sounds of Gas Appliances
5
5
6
6
6
7
8
8
8
MAINTENANCE
Maintenance Instructions
Log Replacement
Glass Gasket
22
22
22
22
23
23
23
System Data
High Elevation
Wiring Diagram
Gold-Plated Trim
9
9
Door Glass Replacement
Removing and Replacing Valve Assembly
Removing and Replacing the Fan
Flue Connector Installation
Offset Flue Adaptor
Venting
Combustion & Ventilation Air
Gas Pressure Test
Aeration System
Test for Flue Spillage
Optional Brick Panel
Log Set Installation
Faceplate & Trim
Flush Glass
Flush Louvers
Bay Front
Bay Louvers
Conversion Kit from Natural Gas to Propane
Full Screen Front
Remote Control
Remote Wall Switch
Wall Thermostat
Final Check
10
10
10
10
11
11
11
11
12
13
13
14
14
15
17
19
19
19
20
PARTS
Parts List
24
31
WARRANTY
Warranty
Regency E21 Gas Fireplace Insert
3
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This is a copy of the label that accompanies
each Regency Gas Insert. We have printed
a copy of the contents here for your review.
The safety label is located on the front inside
base of the unit visible when the bottom louver
is open.
Note: Regency units are constantly being
improved. Checkthelabelontheunit
and if there is a difference, the label
on the unit is the correct one.
Please note that with the addition
of thermostat control and outside
combustion air supply, this unit is
approved for bedroom installations.
Model/
Modele:
E21-NG1
E21-LP1
4
Regency E21 Gas Fireplace Insert
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11) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace insert
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISEDWHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.
12) Wearglovesandsafetyglassesforprotection
while doing required maintenance.
The Regency Gas Fireplace must be installed
in accordance with these instructions. Carefully
read all the instructions in this manual first.
Consult the "authority having jurisdiction" to
determine the need for a permit prior to start-
ing the installation. It is the responsibility of the
installer to ensure this fireplace is installed in
compliancewiththemanufacturer'sinstructions
and all applicable codes.
C L O T H I N G O R O T H E R
FLAMMABLEMATERIALSHOULD
NOT BE PLACED ON OR NEAR
THE APPLIANCE.
13) Ensureadequatecombustionandventilation
air.
14) Under no circumstances should this
appliance be modified. Parts that have to
beremovedforservicingshouldbereplaced
prior to operating this appliance.
15) Installation and any repairs to this appliance
shouldbedonebyaqualifiedserviceperson.
A professional service person should be
called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
1) The appliance installation must conform
with local codes or, in the absence of local
codes,withthecurrentCanadianorNational
Gas Codes, CAN1-B149 or ANSI Z223.1
Installation Codes.
Safe installation and operation of this appli-
ance requires common sense, however, we
are required by the Canadian Safety Standards
and ANSI Standards to make you aware of the
following:
16) Do not slam shut or strike the glass door.
2) The appliance when installed, must be
electrically grounded in accordance with
localcodes,orintheabsenceoflocalcodes
with the current National Electrical Code,
ANSI/NFPA 70 or CSA C22.1 Canadian
Electrical Code.
17) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
INSTALLATION AND REPAIR
SHOULD BE DONE BY A
QUALIFIED SERVICE PERSON.
THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE
AND AT LEAST ANNUALLY BY
A PROFESSIONAL SERVICE
PERSON. MORE FREQUENT
CLEANING MAY BE REQUIRED
DUE TO EXCESSIVE LINT FROM
CARPETING,BEDDINGMATERIAL,
ETC. IT IS IMPERATIVE THAT
CONTROL COMPARTMENTS,
BURNERS AND CIRCULATING
AIR PASSAGEWAYS OF THE
APPLIANCE BE KEPT CLEAN.
18) The appliance area must be kept clear and
free of combustible materials, (gases and
other flammable vapours and liquids).
3) See general construction and assembly
instructions.Theapplianceandventshould
be enclosed.
19) Donotusethisapplianceifanyparthasbeen
under water. Immediately call a qualified
service technician to inspect the appliance
and to replace any part of the electrical
control system and any gas control which
has been under water.
4) This appliance must be connected to the
specified vent and termination cap to the
outside of the building envelope. Never
vent to another room or inside a building.
Make sure that the vent is installed as per
Venting instructions.
20) WARNING: Failure to position
the parts in accordance with the
diagrams in this manual or failure to
useonlypartsspecificallyapproved
with this appliance may result
in property damage or personal
injury.
5) This appliance may only be installed in a
vented, solid fuel burning masonry, listed
factory built fireplace, or zero clearance kit
part # 530-936.
6) This appliance is Listed for bedroom
installationswhenusedwithaListedMillivolt
Thermostat. Some areas may have further
requirements, check local codes before
installation.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE
LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
21) WARNING: Operation of this
appliance when not connected to
a properly installed and maintained
venting system or tampering with
the blocked vent shut-off system
can result in carbon monoxide (CO)
poisoning and possible death.
7) This appliance is Listed for Alcove
installations, maintain minimum Alcove
clearances as follows, minimum ceiling
height of 53-1/2", minimum width of 48"
and a maximum depth of 36".
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
WILLVOIDYOURWARRANTYAND
MAY CAUSE A SERIOUS HOUSE
8) This unit is not approved for installation into
a mobile home.
CHILDRENANDADULTSSHOULD
BEALERTEDTOTHEHAZARDSOF
HIGHSURFACETEMPERATURES,
ESPECIALLY THE FIREPLACE
GLASS,ANDSHOULDSTAYAWAY
TO AVOID BURNS OR CLOTHING
IGNITION.
9) Inspect the venting system annually for
blockage and any signs of deterioration.
10) Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
Regency E21 Gas Fireplace Insert
5
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FUEL BURNING &
CHECKLIST
1) Locate appliance, check Clearances to
Diagram shows the minimum fireplace opening
required to be able to install the Regency gas
fireplace insert.
Combustibles, page 7.
2) Make gas and electrical connections, page
8. Test the pilot. Must be as per diagram,
page 11.
The Regency E21 may be installed and vented
intoanysolidfuelfireplacethathasbeeninstalled
in accordance with the National, Provincial and
local building codes and is constructed of non-
combustible materials.
3) Install Flue Connector, page 9.
4) Install vent, page 10.
1) Installer must mechanically attach the sup-
plied label to the inside of the firebox of the
fireplace into which the gas fireplace insert
is installed.
5) Test Gas pressure, page 10, and check
aeration, page 11.
6) Test for flue spillage, page 11.
7) Install brick panels (optional), page 11.
8) Install log set, page 11.
WARNING:Thisfireplacehasbeenconverted
for use with a gas fireplace insert only and
cannot be used for burning wood or solid fuels
unless all original parts have been replaced,
and the fireplace re-approved by the authority
having jurisdiction."
9) Install Faceplate and Trim, page 12.
10) Install Flush Door Front (Standard), page
2) Do not cut any sheet-metal parts of the
fireplace, in which the gas fireplace insert
is to be installed.
13.
11) Install Optional Bay Front and optional Bay
Gold Trim, page 14.
3) Ifthefactory-builtfireplacehasnogasaccess
hole(s) provided, an access hole of 1-1/2"
(37.5mm) or less may be drilled though the
lowersidesorbottomofthefireboxinaproper
workmanship like manner. This access hole
must be plugged with a non-combustible
insulation after the gas supply line has been
installed.
12) InstallLouvers(FlushorBay),pages13and
14.
13) InstalloptionalWallSwitch,RemoteControl,
or Wall Thermostat, page 19.
14) Final check, page 20.
4) Thefireplacefluedampercanbefullyblocked
open or removed for installation of the gas
fireplace insert.
Before leaving this unit with the customer,
the installer must ensure that the appliance is
firing correctly and operation fully explained to
customer.
5) The fireplace and fireplace chimney must
be clean and in good working order and
constructed of non-combustible materials.
This includes:
1) Clockingtheappliancetoensurethecorrect
firing rate (rate noted on label) after burning
appliance for 15 minutes.
6) The chimney cleanouts must fit properly.
7) Refractory (firebricks), glass doors, screen
rails, screen mesh and log grates can be
removed from the fireplace before installing
the gas fireplace insert.
Note:Ifyouareinstalling theMoldedFaceplate,
the minimum fireplace dimensions are as
follows:
2) Ifrequired,adjustingtheprimaryairtoensure
that the flame does not carbon. First allow
the unit to burn for 15-20 min. to stabilize.
8) Smoke shelves, shields and baffles may be
removedifattachedbymechanicalfasteners.
If any part is removed it must not weaken
the structural integrity of the factory built.
Width (at front): 29-1/8" (740mm)
3) Ensure that the appliance is venting
Depth:
Height:
15" (381mm)
18-5/8" (473mm)
correctly.
CAUTION: Anyalterationtotheproductthat
causes sooting or carboning that results
in damage is not the responsibility of the
manufacturer.
9) Trim panels or surrounds shall not seal
ventilation openings in the fireplace.
6
Regency E21 Gas Fireplace Insert
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The minimum clearance from the side of the appliance to a combustible Note: Anon-combustible mantel may be installed at a lower height
side wall is 9 inches (229mm). The minimum clearance from the top of
the louver to a combustible mantel is 14 inches (356mm). The minimum
height from the top of the louver to the ceiling is 36 inches (914mm)
See diagram.
if the framing is made of metal studs covered with a non-
combustible board.
Regency E21 Gas Fireplace Insert
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For minimum and maximum supply pressure
see the System Data table.
System Data
Only persons licensed to work with gas piping
may make the necessary gas connections to
this appliance.
For altitude: Natural Gas 0-2000 ft.
1) If the appliance is to be installed into an
existing chimney system, thoroughly clean
themasonryfireplacethathasbeenchosen
for the Regency Gas Fireplace.
Propane:
0-4500 ft.
Burner Inlet Orifice Sizes:
The gas connection is a 3/8" NPTaccessible on
the left side of the unit. The gas line connection
may be made of rigid pipe, copper pipe or an
approved flex connector. (If you are using rigid
pipe, ensure that the valve can be removed
for servicing.) Since some municipalities have
additionallocalcodesitisalwaysbesttoconsult
with your local authorities and the CAN/CGA
B149 installation code.
Natural Gas Propane
#43 #54
2) Theapplianceisprovidedwithanopeningon
thelefthandsideofthecontrolcompartment
for the gas line.
Burner
Max. Input Rating
- Natural Gas
- Propane
23,500 Btu/h
22,500 Btu/h
Min. Input Rating
Natural Gas +/-5% 11,750 Btu/h
-Propane +/-5% 11,250 Btu/h
For USA installations follow local codes and/or
the current National Fuel Gas Code, ANSI
Z223.1.
Supply Pressure
Natural Gas
Propane
min. 5.0" w.c.
min. 12.0" w.c.
When using copper or flex connectors use only
approvedfittings.Alwaysprovideaunionsothat
gas lines can be easily disconnected for burner
or fan servicing. Flare nuts for copper lines and
flex connectors are usually considered to meet
this requirement.
Manifold Pressure (High)
Natural Gas
Propane
3.8" +/- 0.2" w.c.
11" +/- 0.2" w.c.
Circulation Fan: 120 VAC, 60 Hz
Variable Speed: 127 CFM, thermally
activated
Important: Always check for gas leaks
with a soap and water solution or gas
leak detector. Do not use open flame
for leak testing.
NATURAL GAS E21-NG1
For altitude:
2000 ft - 4500 ft.
44 DMS
Burner Inlet Orifice Size:
Max. Input Rating
Min. Input Rating
22,000 Btu/h
Note: During any pressure testing of the gas
supplypipingsystemthatexceedstestpressures
of 1/2 psig, this appliance and its individual
shut-off valve must be disconnected from the
piping system. If test pressures equal to or less
than 1/2 psig are used then this appliance must
be isolated from the piping system by closing
its individual manual shut-off valve during the
testing.
+/-5% 11,000 Btu/h
HIGH ELEVATION
This unit is approved in Canada for altitude
0 to 4500 ft. (CAN/CGA 2.17-M91) with the
orifice supplied.
CAUTION: If the glass is removed for
servicing, it must be replaced prior to
operating the appliance. The glass must
be fixed in the closed position when
operating.
8
Regency E21 Gas Fireplace Insert
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Thisheaterdoesnotrequirea120VA.C.supply
for operation. In case of a power failure, the
burner switch and the optional remote control/
thermostat will continue to operate. However,
a 120V A.C. power supply is needed for the
fan/blower operation.
codes the current CSA C22.1 (in Canada) or
with the National Electrical Code ANSI/NFPA
70-1987 (in USA).
Caution: Ensure that the wires do
not touch any hot surfaces and are
away from sharp edges.
NOTE: This unit is equipped with a heat
sensor thermodisc which will
prevent the blower from operating
until the unit reaches the correct
temperature.
When connected with 120 volts, the appliance
must be electrically grounded in accordance
with local codes or, in the absence of local
#8 Ground Lug
Grounding
Green
Ground
Nut
Lug Detail
Fan
Lockwasher
Fan ground
Star washer
Neutral
Nut
Power cord
Ground
ground wire
Live
120V AC
Star washer
60 Hz
ON
OFF
Red Black
Black
Pilot
Assembly
Rotary Speed
Control
Fan
Thermodisc
Thermocouple In
Piezo
Ignitor
Gas
In
ON
Black
Red
F
F
O
White
Brown
Burner
OFF
Red
"S.I.T" Valve
OFF ON
Thermostat
(Millivolt)
(Optional)
Remote Transmitter
(Optional)
Vent Spill
Switch
(Auto Reset)
Remote
Receiver
(Optional)
(Millivolt)
CAUTION: Label all wires prior
to disconnection when servicing
controls. Wiring errors can
cause improper and dangerous
operation.
1) Removethescrewholdingtheflueconnector
plate to the appliance.
2) Slide the plate out and attach to
the flue liner inside the fireplace
to the flue collar with three sheet
metal screws.
WARNING: Electrical Grounding
Instructions
This appliance is equipped with a
three pronged (grounding) plug for
yourprotectionagainstshockhazard
and should be plugged directly into
a properly grounded three-prong
receptacle. Do not cut or remove the
grounding prong from this plug.
3) Place the appliance on the hearth.
Push the appliance into the fire-
placeandatthesametimeslidethe
plate back onto the appliance.
4)
before completely pushing the appliance into
the fireplace.
Note: Do not operate unit if flue connector is not
fastened in original position.
Regency E21 Gas Fireplace Insert
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B-Vent chimneys require a 1" clearance to
combustibles.
COMBUSTION AND
A3"diametertypeB-Ventorapprovedaluminium
flex liner may also be used with a 4" to 3" reduc-
ing adapter. Consult venting charts and local
code requirements.
A Offset Flue Adaptor Kit, Part #532-920 is
available as an accessory to move the flue
outlet back for easier liner installations in deep
fireplaces.
WARNING: This appliance needs fresh air
for safe operation and must be installed
with provisions for adequate combustion
and ventilation air available to the room in
which it is to be operating.
TheRegencyInsertincorporatesitsowninternal
draft hood, so no additional external draft hood
is required. Check periodically that the vent is
unrestricted and an adequate draft is present
when the unit is in operation.
Follow CAN/CGA B149 (in Canada) or ANSI
Z223.1 (in the USA) requirements, and any
local codes or regulations of the enforcing
authority.
Beforeinstallingtheventsystemensurethatthe
damper plate is locked into the open position
and secure to prevent the damper plate from
falling down and crushing the liner.
Air for combustion is drawn in through the front
of the unit, therefore, the front of the unit must
be kept clear of any obstructions.
The appliance is equipped with a vent safety
shutoff system and a safety control system
designed to protect against improper venting
of combustion products. The appliance will not
function without being connected to a proper
system.
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
WARNING: Operation of this heater
when not connected to a properly
installed and maintained venting
system or tampering with the vent kPa). Disconnectpipingfromvalveatpressures
shut-offsystemcanresultincarbon
THE APPLIANCE MUST NOT BE
CONNECTED TO A CHIMNEY FLUE
SERVING A SEPARATE SOLID FUEL
BURNING APPLIANCE.
over 1/2 psig.
This appliance is designed to attach to a 4"
diameter type B-Vent or double thickness
approved aluminium flex liner.
monoxide (CO) poisoning and
possible death.
Themanifoldpressureiscontrolledbyaregulator
builtintothegascontrol,andshouldbechecked
at the pressure test point.
This appliance must not be connected to a
chimney flue serving a separate solid fuel burn-
ing appliance.
The flue collar of the appliance will fit inside
a standard vent and may be fastened directly
to the vent by sheet metal screw or a B-Vent,
single wall vent connector.
Note: Toproperlycheckgaspressure,both
inlet and manifold pressures should
be checked using the valve pressure
ports on the valve.
For best venting performance, we recommend
the following venting rules:
1) Make sure the valve is in the "OFF"
1) Use only certified Type B gas vent or
position.
approved flex liner.
2) Loosen the "IN" and/or "OUT" pressure
tap(s), turning counterclockwise with a 1/8"
wide flat screwdriver.
2) Follow the vent manufacturer's instructions
and clearance requirements.
3) Observe any local code restrictions, if any,
3) Attach manometer to "IN" and/or "OUT"
regarding the installation of gas inserts.
pressure tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON"
4) Use as few elbows as possible.
position. Read manometer.
5) Keephorizontallengthsasshortaspossible
and maintain at least an upward slope of
1/4 in. (6.4mm) for every 12 in. (305mm) of
horizontal run.
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specified on the safety
label.
6) Terminate the vent with a suitable certified
6) When finished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
flat screwdriver. Note: Screw should be
snug, but do not over tighten
vent cap.
10
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a scrap piece of sheet metal (or other
noncombustiblematerial)intheupperlouver,
thiswillpreventthenaturalconvectionofthe
unit from interfering with the test.
Valve Description
1) Gas cock knob
2) Manual high/low adjustment
3) Pilot Adjustment
The aeration adjustment rod is attached to the
air shutter which is located just above the orifice
bracket. The rod is used to adjust the aeration
on the main burner without having to take the
appliance apart.
Note: The smoke should be drawn into the
louver. If the smoke is still not drawn
in, turn the unit off and check for the
causeofthelackofdraft. Ifnecessary,
seek expert advice.
4) Thermocouple Connection
5) Main Operator
6) Outlet Pressure Tap (Manifold Pressure)
7) Inlet Pressure Tap (Supply Pressure)
8) Pilot Outlet
The burner aeration is factory set but may need
adjusting due to either the local gas supply, air
supply or altitude.
9) Main Gas Outlet
10) Flange Securing Screw Holes
11) Alternative TC Connection Point
12) Thermoelectric Unit
Natural Gas: 1/8" (3.2mm) open
Propane:
3/16" (4.8mm) open
Note: Any damage due to carboning
resulting from improperly setting
the aeration controls is NOT covered
under warranty.
1) Unwrap the brick pattern panels from the
13) Additional Valve Mounting Hole
protective wrapping.
2) With the glass removed, position the
back panel first (see diagram for correct
positioning), then the two side panels. Slide
the side brick panel into place from the front
of the firebox, there is a tab at the top of the
unit to hold the side panels in place.
Note: Aeration Adjustment should only be
performedbyanauthorizedRegency
Installer at the time of installation or
service.
3) The brick panels should be tight against
the firebox sides and back. The side panels
should be flush with the glass.
TEST FOR
A " spillage" test must be made before
the installed unit is left with the customer.
Follow the procedure below:
1) Close all external doors and windows in
the house.
2) Lighttheunitandsetcontrolstomaximum.
Turn fan to OFF on unit.
3) After five minutes, test that there is a “pull”
on the flue by placing a smoking match,
cigarette or similar device which gives
off smoke, in front of the upper part of
the louver. To ensure a valid test, place
Note: Usecautionwhenslidingsidepanels
in as they can easily be scratched by
the brick panel tabs.
Regency E21 Gas Fireplace Insert
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4) Place the Front Left Log B) 02-67 on the 2
front pins.
Read the instructions below carefully and
refer to the diagrams. If logs are broken
do not use the unit until they are replaced.
Broken logs can interfere with the pilot
operation.
The gas log kit (set# 532-930) contains
the following:
a) 02-66 Rear Log
b) 02-67 Front Left Log
c) 02-68 Middle Left Log
d) 02-70 Middle Right Log
e) 02-69 Front Right Log
f) Embers
Cutout
fits over
the right
edge of
the burner
tray.
5) PlacetheMiddleRightLogD)02-70intothe
cutout on Rear LogA) 02-66 and the bottom
front of Log D)02-70 snugly between Logs
C) 02-68 and Log B)02-67.
g) Vermiculite
h) Rockwool
E)02-69
Note: Install Optional Brick Panels prior to
installing logs.
9) Place the Front Right Log E) 02-69 onto the
front right pin and the cutout on the bottom
right side of the log snugly against the right
edge of the burner tray.
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
D)02-70
A)02-66
6) Position the Middle Left Log C) 02-68 onto
the 2 pins as shown below. The left edge
of the log fits into a notch on the Front Left
Log B) 02-67
C)02-68
E)02-69
B)02-67
The "02" refer numbers (i.e. 02-66) are
molded into the rear of each log.
2) Sprinkle the vermiculite around the firebox
base. Take some of the embers (approx. 1/3
ofthebag)andsprinkleoverthevermiculite.
NOTE:Keepthegasketonthefrontedge
of the firebox clear of vermiculite.
FACEPLATE & TRIM
Vermiculite &
Embers
Vermiculite
& Embers
Vermiculite
& Embers
The front bottom of Log D)02-70 sits snugly
between Logs C) 02-68 and Log B)02-67.
1) Lay the faceplate panels flat, face down on
something soft so they don't scratch.
3) Place the
Rear Log
7) Place the embers on the front lip of the
2) Take the top faceplate and align the holes
in it with the holes in the side panels. Using
the screws provided, attach from the top of
the panel (the holes in the top panel are
slightly larger than the holes in the side
panel to facilitate easier installation). See
diagram 1. Hint: Don't tighten the trim to
the bottom of the faceplate side panels with
the screws provided. See diagram 1.
A) 02-66
on the
pins on the
rear log
supportand
carefully
burner as shown below.
2
8) Place pieces of rockwool on the front lip of
the burner as shown below.
p
u
s
h
down.
12
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7) Tuck the wires into the faceplate to keep
them away from the insert using the clip
provided. Attach the clip to the rear of the
faceplate to ensure that the wires do not
touch the side of the unit. See diagram 3.
FLUSH GLASS
1) Install the bottom glass trim onto the glass
support.
2) Slide the glass into the bottom glass trim
and secure with the glass clips using the 2
phillips head screws at the top.
3) Slide the top glass trim by sliding under the
two spring clips.
Note: To re-install the glass, reverse the
procedure.
Diagram 3
Hearth Trim Option: Hearth Trim is an option
thatcanbeusedtofinishoff theinstallationwhen
the bottom of the fireplace is higher than the
hearthortoraisethefireplace.Laythefaceplate
side panels flat, face down on something soft
so they don't scratch. Attach the Hearth Trim to
the bottom of the faceplate side panels with the
screws provided. See Diagram 2. Now attach
the assembled pieces to the insert body.
8) The power cord should be run behind the
faceplate panel.
9) Attach the brass trim to the faceplate by
drillinga1/8"holethroughintothefaceplate
using the hole in the trim as a guide. Fasten
the trim to the faceplate panels using the
gold plated screws. See diagram 4.
3) Using the connectors provided, join the left
side trim (with the ON/OFF switch) to the
top trim. See diagram 2. Connect the right
side trim to the top trim.
4) Place the trim on the assembled faceplate
panels, aligning the wire connections from
the switches with the notch on the left side
panel.
5) Connect the fan switch wires by taking the
black and red wires with the male ends (in
the grey harness) and connect them with
the wire connectors from the fan speed
control.
Diagram 4
10) Attach the faceplate panels to the insert
body using the 4 remaining black screws.
See diagram 5.
11) Push the logo plate into the two holes in
the bottom left corner of the faceplate. See
diagram 4.
Diagram 2
6) ConnecttheON/OFFswitchwiresbytaking
the black and red wires with the female
ends and connecting them to the ON/OFF
switch.
Diagram 5
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1) Install top louver by sliding the two bracket
clips into the brackets located on top of the
baydoor.Seebelow.Thefittedlouverleaves
a small gap between faceplate bottom and
louver top.
IMPORTANT
1) The Top Louver is held in place by Spring
Flush glass must stay in place
when bay option is used. The bay
front is a decorative overlay only.
Clips. Push into place as shown.
1) Place the bay door onto the 2 pins on the
top of the unit.
2) InstalltheSpringHingesontheleftandright
side of the bottom of the Firebox using 2
screws per hinge.
2) Position 2 magnets on the back of each trim
piece close to the ends. Place the top and
bottom trim pieces on the bay front.
Diagram 1
3) Install top and bottom louvers.
Note: Topandbottomlouversandbrackets
are different. See diagram below.
3) PlacetheBottomLouvernearthehinge.Flip
hinge over the Bottom Louver and secure
using 3 screws.
Hinge
Location
Bottom Louver
2) Install bottom louver by sliding the two
bracket clips into the brackets located
underneath the bay door and secure with
2 screws into the bracket on the bottom of
the Bay Front as per diagram 1.
NOTE: The top and bottom trim pieces
are different.
14
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Conversion Kit from Natural Gas to Propane Model #533-969
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
IF IN DOUBT DO NOT DO THIS CONVERSION !!
1) Turn the unit off and allow it to cool to room temperature.
8) Pull off the pilot cap to expose the pilot orifice.
2) Shut off gass supply
9) Unscrew the pilot orifice with the allen key (provided) and replace
3) Unplug or disconnect power source to stove.
4) Remove glass front (see manual).
with the LP pilot orifice in the kit.
5) Remove logs and brick panels (if installed).
6) Remove the Grate by removing the screws on each side of the
grate.
Remove the 2 screws holding the grate in position.
7) Remove the Burner Tray by removing 1 screw on each side of the
tray, then slide the tray to the left and lift out.
10) Remove burner orifice with 1/2" wrench. Use another wrench to hold
onto the elbow behind the officeReplace with the #54 orifice in the
Kit.
Remove the 2 screws,
push Burner Tray to the left, and lift off.
Burner
Orifice
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16) Attach clear label "This unit has been converted to Propane" near or
ontheserial#decal.Attachwhitelabel"Thisvalvehasbeenconverted
from NG to LPG using SIT conversion Kit Code 0.907.202" onto the
valve.
11) Remove and discard the 3 pressure regulator mounting screws (A),
pressure regulator tower (B) and diaphragm (C).
12) Insure that the rubber gasket (D) is properly positioned and install
the new HI/LO pressure regulator assembly to the valve using the
new screws (E) supplied with the kit. Tighten screws securely.
13) Replace Burner Tray and reverse steps 6) to 1).
14) Adjust the burner aeration setting from 1/8" to 3/16" as required for
the best flame picture.
15) Remove the switch cover from the left side of the body base and pull
the thermodisc out of the bracket under the left side of the firebox
bottom and replace with the Thermodisc supplied with this kit.
Remove the 2 nuts
holding the switch
box in place,
then pull the
thermosdisc out of
the bracket.
17) Replace yellow "Natural Gas" label with red "Propane" label
18) Check for gas leaks.
19) Check inlet and outlet pressures.
20) Check operation of flame control.
21) Check for proper flame appearance and glow on logs.
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1) Hold the full screen door up against the unit in order to make the 3) Completely secure full screen door to the unit by securing 4 screws
following wire connections.
to the Left and Right Side Trim.
Pull the ON/OFF connector wires thru the box and connect them to
the switch.
Connect the fan switch wires with the wire connectors from the fan
speed control. Place clips over wires and tuck into side trim.
4) Secure the Top Frame by sliding it on the screws at the top of the full
screen door. It is held in place by magnets.
2) Lift the unit up slightly and push down on the corners of the Bottom
Trim Bracket and slide under unit.
Screw
Push in Corners
Top Frame
Bottom Trim
Bracket
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7) Install the Left and Right Side Screen Doors by placing over top of
5) Install Spring Hinges to the Left and Right Side of the bottom of the
the hinges on the faceplate.
firebox using 2 screws per hinge.
Hold the door at a 45 degree angle to avoid scratching the
faceplate.
Hinge
6) Place Bottom Frame near hinge. Flip hinge over Bottom Frame and
secure with 3 screws each.
Screen Door
Hinge Location
Bottom Frame
8) Close screen doors.
18
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Option 2:
Use the Regency Remote Control Kit approved 1) Run the wire through the right or left side
A wall thermostat may be installed if desired,
connect the wires as per the wiring diagram.
Use table below to determine the maximum
wire length.
for this unit. Use of other systems may void
your warranty.
inlet opening. Be careful not to damage the
wire.
The remote control kit comes with a hand held Note: We recommend a maximum of 15'
transmitter, a receiver and a wall mounting
plate.
of wire but if you wish to go with a
longer run, use the Thermostat Wire
Table.
Note: Preferable if the thermostat is
installed on an interior wall.
1) Choose a convenient location on the wall
to install the receiver and the receptacle 2) Connect the wire to the supplied wall switch
Regency offers an optional programmable
thermostat but any 250-750 millivolt rated non-
anticipator type thermostat that is CSA, ULC or
UL approved may be used.
box (protection from extreme heat is very
important). Run wires from the fireplace to
that location. Use Thermostat Wire Table.
and install into the receptacle box.
2) Connect the two wires to the gas valve. See
diagram below.
CAUTION
Do not wire millivolt
wall thermostat wires
to 120V wire.
Do not wire millivolt
remote control wires
to 120V wire.
O
F
3) Install3AAAalkalinebatteriesintransmitter
and 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"
mode. The remote control is now ready for
operation.
To wall switch,
remote control
or thermostat
To thermopile
Thermostat Wire Table
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size
Max. Length
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.
Regency E21 Gas Fireplace Insert
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7) Turn gas control knob counter clockwise to
6) Verify log placement. If the pilot cannot be
FINAL CHECK
"ON".
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly. This includes:
8) Use the rocker switch to operate main
burner.
7) The unit should never be turned off and on
again without a minimum of a 60 second
wait.
9) Rotate the variable flame control to adjust
1) Clocking the appliance to ensure the
correct firing rate (rate noted on label) at
15 minutes.
the flame height higher or lower.
8) When lighting the appliance, the inside of
the glass may fog up, this will burn off after
a few minutes of operation.
10) Close the bottom louver assembly.
2) Ifrequired,adjustingtheprimaryairtoensure
that the flame does not carbon. First allow
the unit to burn for 15 min. to stabilize.
Gas In
3) Check for proper draft.
1) Use the rocker switch to turn off the main
burner.
2) Open the bottom louver assembly.
3) Push in the gas control knob slightly and
Shut Off
Gas Out
turn clockwise to "OFF". Do not force.
Hi-Low
4) Disconnect all electric power and gas
to the appliance if service is to be
performed.
Pilot Adjust
IMPORTANT: Gas cock knob cannot be
turned from "PILOT" to "OFF" unless it is
partially depressed.
INSTRUCTIONS
FIRST FIRE
The first fire in your stove is part of the paint
curing process. To ensure that the paint is
properly cured, it is recommended that you
burn your fireplace for at least four (4) hours the
first time you use it with the fan on. When first
operated, the unit will release an odour caused
by the curing of the paint, the burning off of
any oils remaining from manufacturing. Smoke
detectors in the house may go off at this time.
Open a few windows to ventilate the room for
a couple of hours.
1) Open the bottom louver assembly
Beforeoperatingthisappliance,proceedthrough
the following check list.
2) If the control knob is in the "OFF" position
proceed to Step 5.
1) Read and understand these Instructions
before operating this appliance.
3) Push in gas control knob slightly and turn
clockwise to "OFF". Knob cannot be turned
from "PILOT" to "OFF" unless knob is
pushed in slightly. Do not force.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas
leaks.
4) Wait five minutes to allow gas, that may
have accumulated in the main burner
compartment, to escape. If you do smell
gas, follow the instructions on the front of
this manual. If you don't smell gas continue
on to the next step.
The glass panel may require cleaning after the
unit has cooled down.
4) Make sure the glass door is in place. Never
operatetheappliancewiththedoorglass
removed.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS HOT.
5) Verify that all venting and the cap is
5) Turn the gas control counter clockwise to
unobstructed.
Do not use abrasive cleaners on
the glass.
"PILOT".
6) Push in control knob all the way and hold
in. Continually push and release the black
button on spark igniter until pilot lights.
Continue to hold the control knob in for
approximately one minute, then release
the gas control knob. The pilot flame should
continuetoburn. Ifthepilotdoesnotremain
lit,repeatoperationallowingalongerperiod
before releasing gas control knob.
Note: When the glass is cold and the
appliance is lit, it may cause
condensation and fog the glass.
This condensation is normal and will
disappear in a few minutes as the
glass heats up.
DO NOT BURN THE APPLIANCE
WITHOUT THE GLASS FRONT IN
PLACE.
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FOR YOUR SAFETY READ
BEFORE LIGHTING
This appliance must be installed in accordance with
local codes, if any; if none, follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, or Natural Gas and
Propane Installations Codes, CSA B149.1.
Australia: AG601, New Zealand: NZS 5261
WARNING: If you do not follow these instruc-
tions exactly, a fire or explosion may result
causing property damage, personal injury or
loss of life. Improper installation, adjust-
ment, alteration, service or maintenance can
cause injury or property damage. Refer to
the owner’s information manual provided
with this appliance. For assistance or addi-
tional information consult a qualified installer,
service agency or gas supplier.
A) This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B) BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance
Donottouchanyelectricswitch,do notuseanyphone
in your building.
Immediately call your gas supplier from a neighbours
phone. Follow the gas supplier’s instructions.
If you cannot reach your gas supplier, call the fire
department.
C) Use only your hand to push in or turn the gas control
knob.Neverusetools.Iftheknobwillnotpushinorturn
by hand, don’t try to repair it, call a qualified Service
Technician.Forceorattemptedrepairmayresultinafire
or explosion.
D) Do not use this appliance if any part has been under
water. Immediatelycall a qualifiedservice technicianto
inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
This appliance needs fresh air for safe operation and
must be installed so there are provisions for adequate
combustion and ventilation air.
CAUTION: Hot while in operation. Do not touch.
Severe Burns may result. Due to high surface
temperatures keep children, clothing and
furniture, gasoline and other liquids having
flammable vapors away. Keep burner and
control compartment clean. See installation
and operating instructions accompanying
appliance.
LIGHTINGINSTRUCTIONS
STOP! Read the safety information above on
this label.
1) Push in gas control knob slightly and turn
clockwise to “OFF”. Knob cannot be
turned from “PILOT” to “OFF” unless knob is
pushed in slightly. Do not force.
2) Wait five (5) minutes to clear out any gas
If you then smell gas STOP! follow “B” in the
safety information above on this label. If you
don’t smell gas, go to the next step.
3) Turn knob on gas control counterclockwise
to“PILOT”
4) Push in control knob all the way and hold in.
Continually push and release the black button
on spark igniter until pilot lights. Continue to
hold the control knob in for about 1/2 minute
after the pilot is lit. Release knob and it will pop
back up. Pilot should remain lit. If it goes out,
repeat steps 1) to 4). If knob does not pop up
when released, stop and immediately call your
service technician or gas supplier. If the pilot
will not stay lit after several tries, turn the gas
control knob to OFF” and call your service
technician or gas supplier.
5) Turn gas control knob counterclock-wise to
“ON”
6) Use rocker switch to operate main burner.
TOTURNOFFGASAPPLIANCE
1) Push in the gas control knob slightly and
turn clockwise to “OFF”. Do not force.
2) Turn off all electric power to the appliance
if service is to be performed.
918-048a
DONOTREMOVETHISINSTRUCTIONPLATE
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WARNING: CHILDREN AND ADULTS
SHOULD BE ALERTED TO THE
HAZARDS OF HIGH SURFACE
TEMPERATURE AND SHOULD
STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION. YOUNG
CHILDREN SHOULD BE CAREFULLY
SUPERVISEDWHENTHEYAREINTHE
SAME ROOM AS THE APPLIANCE.
1) Always turn the gas valve to off before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and
vacuuming at least once a year.
Thefanoperatesautomatically,turntheknobon
the side of the faceplate to adjust to the desired
speed. The fan will turn on as the stove comes
up to operating temperature. After the unit has
been turned off and the unit cooled to below a
useful heat output range the fan will shut off
automatically.
When cleaning the logs, use a clean soft
paint brush as the logs are fragile and easily
damaged.
CAUTION: ANY SAFETY SCREEN OR
GUARDREMOVEDFORSERVICINGAN
APPLIANCEMUSTBEREPLACEDPRIOR
TO OPERATING THEAPPLIANCE.
2) Clean (never when unit is hot) appliance,
door and louvers with a damp cloth. Never
use an abrasive cleaner. The gold louvers
(and optional gold door) may be scratched
if abrasives are used to clean them.
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency uses StoveBrite Paint - Metallic
Black #6309.
CLOTHING OR OTHER FLAMMABLE
MATERIALSHOULDNOTBEPLACED
ON OR NEAR THE APPLIANCE.
It is possible that you will hear some sounds
fromyourgasappliance.Thisisperfectlynormal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listedbelowaresomeexamples.Allarenormal
operatingsoundsandshouldnotbeconsidered
as defects in your appliance.
3) Make a periodic check of burner for proper
position and condition. Visually check the
flameoftheburnerperiodically,makingsure
the flames are steady; not lifting or floating.
If there is a problem, call a qualified service
person.
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
Blower:
Regency gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
4) The appliance and venting system must be
inspected before use, and at least annually,
byaqualifiedfieldserviceperson, toensure
that the flow of combustion and ventilation
air is not obstructed.
NOTE: Improper positioning of logs may
create carbon build-up and will alter
the unit’s performance which is not
covered under warranty.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers but do
not block the pilot.
Burner Tray:
The burner tray is positioned directly under the
burnertube(s)andlogsandismadeofadifferent
gauge material from the rest of the firebox and
body.Therefore,thevaryingthicknessesofsteel
will expand and contract at slightly different
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel fireboxes.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other flammable vapours and liquids.
If the glass gasket requires replacement use
7/8" flat glass gasket (Part # 936-243) for the
Bay Front and for the Flush Front.
6) Each time the appliance is lit, it may cause
condensation and fog the glass. This
condensation and fog is normal and will
disappear in a few minutes as the glass
heats up.
Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
ACCESSORIES
Neveroperatetheappliancewithout
the glass properly secured in place
or with the door open.
Pilot Flame:
While the pilot flame is on it can make a very
slight "whisper" sound.
The24caratgoldplatedfinishontheaccessories
requires little maintenance, and need only be
cleanedwithadampcloth.DONOTuseabrasive
materials or chemical cleaners, as they may
harm the finish and void the warranty.
7) Verify proper operation after servicing.
Gas Control Valve:
8) Periodically check the pilot flames, see
the diagrams on page 11. If you have
an incorrect flame pattern, contact your
Regency dealer for further instructions.
As the gas control valve turns ON and OFF, a
dullclickingsoundmaybeaudible,thisisnormal
operation of a gas regulator or valve.
Clean any fingerprints off before turning the
unit on. If the top louvers start to discolour,
check the door gasket seal and replace if
necessary.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
22
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12) Remove the 2 screws on each side of the
firebox bottom and 4 screws on the rear
wall., and lift out.
1) Disconnect the power.
Your Regency stove is supplied with high
temperature,5mmNeoceramceramicglassthat
will withstand the highest heat that your unit will
produce. In the event that you break your glass
by impact, purchase your replacement from an
authorized Regency dealer only, and follow our
step-by-step instructions for replacement.
2) Shut off the gas.
3) Remove top and bottom louvers.
4) Remove top and bottom trim.
5) Remove glass.
Bay Glass Removal
6) Remove log set & embers, and brick
panels.
1) Remove the door from the unit and place
on a soft surface to prevent scratching.
7) Disconnect the gas line.
2) Removethenutsholdingtheglassretainers
8) Remove wires from valve (top and bottom
in place.
13) Remove valve assembly from stove body
terminals).
by removing 3 phillips screws.
3) Remove the glass retainers (sides, top and
9) Remove the burner tray by removing the 1
screw on each side, then slide the tray to
the left and lift out.
bottom).
4) Replace the glass. The glass must have
gasketing around it.
5) Reverse the previous steps, replace the
retainers and fasten with the nuts but do not
over tighten, as this can break the glass.
14) Remove the valve from the bracket and
replace. Reverse steps to install valve.
6) Replace door on the stove and check the
seal.
REMOVING THE FAN
IMPORTANT
Disconnect power supply
before servicing
Remove 2 screws, then push burner tray to
left and lift out.
10) Remove the 2 screws to the right of the
cutout on the firebox bottom.
1) Disconnect the power.
2) Shut off the gas.
3) Remove top and bottom louvers.
4) Remove top and bottom trim.
5) Remove glass.
11) Remove the switch cover from the left side
of the body base and pull the thermodisc
out of the bracket under the left side of the
firebox bottom.
6) Remove logs, embers, and brick panels.
7) Remove Burner Tray and Firebox bottom
- see steps 9) to 12) in "Removing Valve
Assembly.
8) Remove wires from fan.
9) Lift fan off of the two pins.
10) Reverse steps to install fan.
Flush Glass Replacement
Replace with new flush front as on page 13.
Remove the 2 nuts
holding the switch
box in place,
then pull the
thermosdisc out of
the bracket.
Regency E21 Gas Fireplace Insert
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Part #
Description
Part #
Description
530-954
530-955
*
*
Bay Louver (set)-Gold/Black
Bay Louver (set)-Steel/Black
Top Bay Louver
530-518/P Fan Assembly
25)
26)
1)
2)
910-331/P Fan Motor (120V)
Bottom Bay Louver
910-750
910-752
*
Power Cord (120V)
Wire Harness (Intermediate)
Firebox Bottom
530-945
532-901
532-902
532-903
532-904
*
Brick Panel Set - Standard
Brick Panel Set - Standard Brown
Brick Panel Set - Standard Red
Brick Panel Set - Herringbone Brown
Brick Panel Set - Herringbone Red
Brick Panel - Rear
Brick Panel - Left Side
Brick Panel - Right Side
Brick Clips
3)
4)
5)
7)
936-238
936-233
W241050
910-233
*
532-516
910-343
*
Soft Fiber Gasket 8mm
3/4" Rope Gasket
Fan AUTO ON/OFF Thermodisc - NG
Fan AUTO ON/OFF Thermodisc - LP
Thermodisc Bracket
Draft Hood Slide Plate
Spill Switch
33)
34)
35)
36)
8)
*
*
10)
12)
13)
17)
400-090
Spill Switch Bracket
Baffle
532-012
38)
39)
402-046
Glass Support Trim - Black
530-547/P Flush Front Glass Assembly
532-910
532-912
532-914
*
*
Flush Louver (set)-Black
Flush Louver (set)-Gold/Black
Flush Louver (set)-Steel/Black
Top Flush Louver
49)
532-920
Offset Flue Adaptor Kit
21)
23)
530-936
918-354
Zero Clearance Kit
E21 Manual
Bottom Flush Louver
530-952
Bay Louver (set)-Black
*Not available as a replacement part.
24
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Part #
Description
533-574/P Valve Assembly- Nat. Gas
533-576/P Valve Assembly - Propane
52)
910-098
910-099
Valve SIT - Nat. Gas
Valve SIT - Propane
53)
56)
910-190
910-076
910-077
904-162
904-163
402-526
532-530
Piezo Ignitor & Nut
Pilot Assembly - SIT - 3 flame -NG
Pilot Assembly - SIT - 3 flame - Propane
#43 Orifice (NG)
#54 Orifice (LP)
Grate/Diffuse Assembly
Burner Assembly - NG/LP
59)
62)
69)
532-930
533-969
Complete Log Set
Conversion to Propane Kit
*Not available as a replacement part.
Regency E21 Gas Fireplace Insert
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Part #
Bay Door
530-950
106) 940-312/P Side Glass
Description
Part #
Description
Flush Door
530-547/P Flush Door Assembly Complete
Complete Bay Front c/w Black Trim
107) 936-243
Gasket - Adhesive Backed 7/8"
Glass Side Trim
Flush Glass
Screw #10-24 x 1/2" Truss Head
Flush Glass Bracket
Bay Front Screen
107) 936-243
Gasket - Adhesive Backed 7/8"
153)
154)
157)
*
*
*
108) 940-313/P Center Glass
110) 902-183
402-905
Bay Brick Panel - Standard
Bay Brick Panel - Standard Brown
Bay BricK Panel - Standard Red
158) 402-033
159) 532-960
402-906
111) 400-153
112) 904-196
113) 400-152
Bay Glass Trim Top-Black
1" Round Ceramic Magnet
Bay Glass Trim Bottom - Black
*Not available as a replacement part.
402-956
402-958
Gold Trim Bay Front
Steel Trim Bay Front
114)
115)
*
*
Glass Retainer - Side - Top & Bottom
Glass Retainer - Center - Top & Bottom
26
Regency E21 Gas Fireplace Insert
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Part #
Description
91) 910-330
92) 904-569
93) 910-246
Fan Speed Control (120 V)
Fan Speed Control Knob
Burner Switch ON/OFF (2 way)
400-950
320-940
400-926
Hearth Trim 1" Standard
Hearth Trim 1" Oversize
Hearth Trim 2" Standard
Hearth Trim 2" Oversize
Hearth Trim 4" Standard
Hearth Trim 4" Oversize
Hearth Trim 6" Standard
Hearth Trim 6" Oversize
320-942
94) 400-928
95) 320-944
400-959
320-946
532-918
*
*
Faceplate & Trim (Set) - Standard-Contour - Black
Faceplate Standard-Contour- Side Right
Faceplate Standard-Contour-Top
121)
122)
123)
124)
125)
126)
*
*
*
*
Faceplate Standard-Contour- Side Left
Faceplate Standard-Contour- Trim Right
Faceplate Standard-Contour- Trim Top
Faceplate Standard-Contour- Trim Left
Trim (Set) - Standard - Contour (Brass)
532-950
532-919
Faceplate & Trim (Set) - Oversize-Contour - Black
Faceplate Contour- Oversize-Side Right
Faceplate Contour- Oversize-Top
Faceplate Contour- Oversize-Side Left
Trim Contour-Oversize-Side Right
Trim Contour-Oversize-Top
141)
142)
143)
144)
145)
146)
*
*
*
*
*
*
Trim Assy-Contour-Oversize-Side Left
531-933
Molded Faceplate & Trim (Set)
Faceplate Molded - Side Right
Faceplate Molded - Top
Faceplate Molded - Side Left
Mounting Bracket - Right
Filler Bracket
181)
182)
183)
184)
185)
186)
187)
*
*
*
*
*
*
*
Mounting Bracket - Left
Screw - #8 x 3/4" Pan Head
402-918
Faceplate & Trim (Set) - Zero Clearance Kit-Contour
190)
199) 948-216
*
Screw - #8 x 1/2" Black Self Tapping
Regency Logo
*Not available as a replacement part.
Regency E21 Gas Fireplace Insert
27
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28
Regency E21 Gas Fireplace Insert
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Regency E21 Gas Fireplace Insert
29
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30
Regency E21 Gas Fireplace Insert
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Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a
Regency Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime
Warranty for five (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.
External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the date
of purchase and parts only thereafter.
Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating
and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks,
ie. finger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electricalandmechanicalcomponentssuchasblowers,switches,wiring,thermodiscs,FPIremotecontrols,spillswitches,thermopiles,thermocouples,pilotassemblycomponents,
and gas valves are covered for one year parts and subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs and continue
as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided
that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days of
installation. Reported damage after this time will be subject to rejection.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated
for manufacturer defect.
The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from
unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name,
purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured.
ie. as products evolve, field modifications or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence
or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanical
systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from Regency, may nullify your
warranty on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.
Regency E21 Gas Fireplace Insert
31
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Regency fireplace products are designed
with reliability and simplicity in mind. In
addition, our internal Quality Assurance
Team carefully inspects each unit
thoroughly before it leaves our door.
Fireplace Products International
Ltd. is pleased to extend this
Limited Lifetime Warranty to the
original purchaser of a Regency
Register your Regency online at
Installer: Please complete the following information
Dealer Name & Address:
Installer:
Phone #:
Date Installed:
Serial No.:
Regency and energy are trademarks of FPI Fireplace Products International Ltd.
© Copyright 2005, FPI Fireplace Products International Ltd. All rights reserved.
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