Owners &
Installation
IG35 Gas Inbuilt
Models: IG35-NG
IG35-LPG
IG35-ULPG
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
WARNING:
FOR YOUR SAFETY
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional in-
formation consult an authorised installer,
service agency or the gas supplier.
What to do if you smell gas:
Do not try to light any appli-
ance
Do not touch any electri-
cal switch: do not use any
phone in your building.
Immediately call your gas
supplierfromaneighbour's
phone. Follow the gas sup-
plier's instructions.
If you cannot reach your
gas supplier, call the fire
department.
LISTINGS AND CODE APPROVALS
These gas appliances have been tested in
accordance with AS4553-2000, NZS 5262
and have been certified by the Australian
Gas Association for installation and opera-
tion as described in these Installation and
Operating Instructions.
FOR YOUR SAFETY
Do not store or use gasoline or other flam-
mable vapours and liquids in the vicinity of
this or any other appliance.
Installation and service must be performed
by an authorised installer, service agency or
the gas supplier.
Your unit should be serviced annually by
an authorised service person.
918-448b
06/23/08
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TABLE OF CONTENTS
REGENCY GAS FIREPLACE INSERT
DATA BADGE
OPERATING INSTRUCTIONS
Data Badge....................................................................5 Operating Instructions ................................................23
Lighting Instructions.....................................................23
Shutdown Instructions.................................................23
INSTALLATION
First Fire ......................................................................23
Fan Operation..............................................................23
Important Message........................................................5
Summary Of Controls .................................................23
For Your Safety..............................................................5
Copy of Lighting Instruction Plate................................24
Before You Start ............................................................5
Normal Operating Sounds of Gas Appliances.............24
Installation Checklist......................................................5
Materials Required ........................................................5
Minimum Fireplace Dimensions ....................................6
Minimum Clearances to Combustibles..........................6
MAINTENANCE
Gas ConnectioN ...........................................................6 Door Glass ..................................................................25
Flueing...........................................................................7 Replacement ...............................................................25
Gas Pipe Pressure Testing............................................7 Glass Gasket...............................................................25
Aeration Settings...........................................................8 Fan Maintenance.........................................................26
Test For Flue Spillage....................................................8 Removing ....................................................................27
Optional Brick Panel......................................................8 Valve Tray....................................................................27
Conversion Kit #486-968 for NG to LPG.......................9
Conversion Kit #486-967 for NG to ULPG...................11
PARTS LIST
Log Set Installation......................................................13
Faceplate, Trim & Louver Installation..........................15
Electronic Components Parts List ...............................28
Premium Flush Front Installation.................................16
Main Assembly ............................................................29
Remote Control ..........................................................21
Burner Assembly & Log Set.........................................29
Final Check..................................................................21
Faceplate Assembly ....................................................30
Standard Wiring...........................................................21
Premium Flush Front Assembly...................................30
Wiring with Premium Flush Front Option.....................22
WARRANTY
Warranty......................................................................31
Regency IG35 Gas Inbuilt Fireplace
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DATA BADGE
DATA BADGE NOTE: Regency units are con-
stantly being improved. Check the label on the
unit and if there is a difference, the label on the
unit is the correct one.
This is a copy of the label that accompanies
each Regency IG35 Gas Inbuilt fireplace. We
have printed a copy of the contents here for
your review.
(Australia Only)
4
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INSTALLATION
IMPORTANT
MESSAGE
BEFORE YOU START
INSTALLATION
CHECKLIST
Installation is to be carried out ONLY by an
authorised person.
The Regency Gas Fireplace must be installed
in accordance with these instructions. Carefully
read all the instructions in this manual first.
The Regency Gas Insert is installed as listed
below.
1) The appliance shall be installed in accord-
ance with the manufacturer's installation
instructions, local gas fitting regulations,
municipal building codes, water supply
regulations, electrical wiring regulations,
with AS5601-2004. (AGA gas installation
code) NZS 5261(New Zealand)
1) Unit Location - refer to "Clearances to
Note: Failure to follow these instructions
could cause a malfunction of the
heater which could result in death,
serious bodily injury, and/or prop-
erty damage. Failure to follow these
instructions may also void your fire
insurance and/or warranty.
Combustibles" section.
2) Make the gas connections. Refer to "Gas
Connections" section.
3) Installtheflueorlinertothefluecollar.Refer
2) Installation and repair should be done
ONLY by an authorised person.
to "Flueing" section.
4) Slide the unit into the fireplace.
3) The appliance should be inspected before
use and at least annually by an authorised
serviceperson.Morefrequentcleaningmay
berequiredduetoexcessivelintfromcarpet-
ing, bedding material, etc. It is imperative
that control compartments, burners and
circulatingairpassagewaysoftheappliance
be kept clean and free from excessive lint
from carpeting.
FOR YOUR SAFETY
5) Test gas pressure, refer to "Gas Pipe Pres-
sureTesting"section. Checkaeration, refer
to "Aeration Settings" section.
This appliance requires air for proper combus-
tion. Always provide adequate combustion and
ventilation air. Follow instructions and informa-
tion in the current AS5601-2004, NZS 5261
or local codes. Consult the "authority having
jurisdiction" to determine the need for a permit
prior to starting the installation.
6) Test for flue spillage, refer to "Test for Flue
Spillage" section.
7) Install the optional brick panels. Refer to
"Optional Brick Panels" section.
4) See general construction and assembly
instructions. This appliance may only be in-
stalledinaflued,non-combustiblefireplace.
The appliance and flue should be enclosed
when installed or passing through a living
area, where children may come in contact
with it.
8) Install the log set. Refer to "Log Set instal-
lation" section.
MATERIALS REQUIRED
9) Assemble and install the faceplate and trim
and louvres. Refer to "Faceplate, Trim &
Louvre" section.
A 240 Volt AC power cord is hooked up to the
unit. Plug 3 wire cord into a suitable receptacle.
Do not cut the ground terminal off under any
circumstances.
This appliance can also be installed into the
approved Zero Clearance Kit #486-900 in a
combustible situation.
10) Optional Premium Flush Front installation.
Refer to "Premium Flush Front Installation"
section.
When connected with 240 volts, the appliance
must be electrically grounded in accordance
with local codes.
5) Alwaysconnectthisspaceheatertoachim-
ney and flue to the outside of the building
envelope.Neverfluetoanotherroom. Make
sure that the flue is properly sized and is
of adequate height to provide the proper
draft.
11) Finalcheck:Beforeleavingthisunitwiththe
customer, the installer must ensure that the
appliance is firing correctly. This includes:
This unit is polarity sensitive and will not oper-
ate if polarity is incorrect.
a) Clocking the appliance to ensure the
correct firing rate.
6) Inspect the flueing system annually for
b) Adjusting the primary air, if required,
to ensure that the flame does not car-
bon.
blockage and any signs of deterioration.
7) Any safety glass removed for servicing
must be replaced prior to operating the ap-
pliance.
c) Ensuring that the appliance is flueing
correctly.Referto"TestforFlueSpillage"
section.
8) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace.
9) Installer must mechanically attach the sup-
plied label to the inside of the firebox of the
fireplace into which the gas fireplace insert
is installed.
"WARNING:Thisfireplacehasbeenconverted
for use with a gas fireplace insert only and
cannot be used for burning wood or solid fuels
unless all original parts have been replaced,
and the fireplace re-approved by the authority
having jurisdiction."
Regency IG35 Gas Inbuilt Fireplace
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INSTALLATION
Mantel Clearances
MINIMUM FIREPLACE
DIMENSIONS
MINIMUM
CLEARANCES TO
COMBUSTIBLES
The minimum fireplace dimensions for the
Regency gas space heater are shown in the
following diagrams:
The minimum fireplace clearances for the
Regency gas space heater are shown in the
following diagrams:
From Unit:
Sides
Ceiling
Mantel
A 250 mm
B 1220 mm
C see Mantel
Clearances
From Surround (660 mm x 1016 mm):
Sides
D 96 mm
Ceiling
E 1066 mm
Max. Mantle Depth
Hearth Height
Hearth Depth
G 305 mm
H 0 mm
I
J
300 mm*
1100 mm
Hearth Width
Note: A non-combustible mantel may be
installedatalowerheightifthefram-
ing is made of metal studs covered
with a non-combustible board.
Min. Alcove Width
Max. Alcove Depth
K 1262 mm
915 mm
L
* NOTE: No hearth required with screen. Floor
finishing material must not be any higher then
the base of the fireplace.
GAS CONNECTION
GAS CONNECTION WARNING:
Only persons licensed to work
with gas piping may make the
necessarygasconnectionstothis
appliance.
Premium Flush Front Framing
1) If the appliance is to be installed into an
existingchimneysystemorZeroClearance
Box,thoroughlycleanthemasonryorfactory
built fireplace.
When installing the Premium Flush Front, the
walls surrounding the zero clearance kit must
be made of non-combustible material. See
Diagram below.
2) The gas connection is 1/2" BSP.
3) Locate the center point where the flue will
pass through the chimney above the appli-
ance. Move the appliance into the exact
location where it is to be installed. Ensure
that the Insert is level.
CAUTION: If the glass is removed for servic-
ing, it must be replaced and closed prior to
operating the appliance.
6
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INSTALLATION
S.I.T. Valve Description
FLUEING
GAS PIPE PRESSURE
TESTING
1) On-Off Solenoid Valve EV1
2) On-Off Solenoid Valve EV2
3) Inlet Pressure Test Point
4) Outlet Pressure Test Point
5) Connection for Pressure Regulator/
Combustion Chamber Compensation
6) Pressure Regulator for Minimum and
Maximum Outlet Pressure
THEAPPLIANCEMUSTNOTBECONNECTED
TOACHIMNEY FLUE SERVINGASEPARATE
SOLID FUEL BURNING APPLIANCE.
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at
test pressures equal to or less than 1/2 psig.
(3.45 kPa). Disconnect piping from valve at
pressures over 3.45 kPa (14" w.c.).
This appliance is designed to attach to a 100
mm diameter twin skin or listed gas fuel type
flue liner running the full length of the chimney. A
minimum flue height of 1.5 m. is recommended.
The Regency Inbuilt Fireplace incorporates
its own internal draft diverter, so no additional
external draft diverter is required.
The manifold pressure is controlled by a
regulator built into the gas control, and should
be checked at the pressure test point.
7) Gas Outlet Pressure Electric Modulator
8) Pilot Outlet
9) Main Gas Outlet
10) Side Outlet
Note: To properly check gas pressure,
both inlet and manifold pressures
shouldbecheckedusingthevalve
pressure ports on the valve.
Periodically check that the flue is unrestricted
and an adequate draft is present when the unit
is in operation.
1) Make sure the valve is in the "OFF"
Before installing flue system ensure that the
damper plate is open and secure to prevent the
damper plate from falling down and crushing
the liner.
position.
2) Loosen the "IN" (# 3) and/or "OUT" (# 4)
pressure tap(s), turning counterclockwise
with a 1/8" wide flat screwdriver.
Install to AS5601-2004,(Australia) NZS 5261
(New Zealand).
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" (8mm) ID
hose.
Combustion and Ventilation Air
4) Seal and or check the pilot outlet (# 8)
WARNING: This appliance needs
freshairforsafeoperationandmust
be installed with provisions for ad-
equate combustion and ventilation
air available to the room in which it
is to be operating.
5) The pressure check should be carried out
withtheunitburningandthesettingshould
be within the limits specified on the safety
label.
6) When finished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
flat screwdriver. Screw should be snug,
but do not over tighten.
Air for combustion is drawn in through the front
of the unit, therefore, the front of the unit must
be kept clear of any obstructions.
Regency IG35 Gas Inbuilt Fireplace
7
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INSTALLATION
OPTIONAL
BRICK PANEL
TEST FOR FLUE
SPILLAGE
System Data
IG35
IG35-NG: For 0 to 610 meters altitude
IG35-LPG: For 0 to 610 meters altitude
IG35-ULPG: For 0 to 610 meters altitude
1) Unwrap the brick panels from the protective
A " spillage" test must be made before the
installedunitisleftwiththecustomer.Follow
the procedure below:
wrapping.
2) Removetheglassfrontandlogsetif already
Burner Inlet Orifice Sizes:
installed.
1) Start all exhaust fans in the home and then
close all external doors and windows in the
house.
NG
#33
LPG
#51
ULPG
#53
Burner
3) Place the rear brick panel flat against the
back of the unit, by carefully slipping it be-
tween the back wall of the firebox and the
rear log tray.
Max. Input
NG
2) Light the unit and set controls to maximum.
33.5 mj
34 mj
28 mj
Turn fan off.
LPG
ULPG
4) Remove the screw on the inside top left and
3) Afterfiveminutes,testthatthereisa“pull”on
thefluebyplacingasmokematch,cigarette
or similar device which gives off smoke, in
both sides of the unit. See diagram 1.
right side of the firebox.
Min. Input
NG
19.6 mj
18.5 mj
14 mj
LeftSide
ofFirebox
LPG
ULPG
Supply Pressure
Remove
screw
NG
LPG
ULPG
1.13 kPa
2.75 kPa
2.75 kPa
Manifold Pressure
5) Slide the left and right side brick panels in
place and secure using the brick retaining
clips provided and the screws removed in
step 4 as shown in the diagram below.
NG
LPG
ULPG
0.87 kPa
2.61 kPa
2.61 kPa
Electrical: 240 V. 50Hz.
Circulation: High/Off/LO speed fan,
150/89 CFM.
Log Set: Ceramic fiber, 7 per set.
Aeration Setting
NG
LPG
15mm fully open
15mm fully open
Diagram 1
ULPG 15mm fully open
The smoke should be drawn into the unit. If the
smoke is still not drawn into the spill tube, turn
the unit off and check for the cause of the lack
of draft. If necessary, rectify.
Screw
AERATION SETTINGS
Brick
Retaining
Clip
For wind turbulent sites, a wind cap may rem-
edy the problem. These caps are not included
with the standard flue kit and will need to be
purchased separately.
The burner aeration is factory set but may need
adjusting due to either the local gas supply, air
supply or altitude. This adjustment is performed
by the installer. (Close the aeration for a more
yellow flame, or open it to make the flame
bluer).
Back
brick
panel
Side
brick
panel
NG:
LPG:
ULPG:
15mm fully open
15mm fully open
15mm fully open
Note: Anydamageduetocarboningresult-
ing from improperly setting the aera-
tion controls is NOT covered under
warranty.
8
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INSTALLATION
Conversion Kit #486-968 for NG to LPG Model
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit 486-968 Contains:
7) Remove burner orifice with a 1/2" wrench 13) Removethecontrol boxcover by undoingthe
and discard. Use a wrench to hold on to the
3 screws. Maneuver through antenna.
Qty. Part # Description
elbow behind the orifice.
1 904-645 Burner Orifice #51
1 908-528 Red "LPG" label
1 918-590 Label "Converted to LPG"
1 918-541 Instruction Sheet
8) Reinstall new burner orifice LPG stamped
#51 and tighten.
Antenna
9) Stick the conversion label "This unit has
beenconvertedtoLPG"overtopoftheserial
number decal.
1) Shutoffthegassupplyandunplugthepower
cord.
Control Box
Cover
2) Remove the front door.
10) Replace the yellow "NG" label with the red
"LPG" label.
3) Remove logs.
14) Remove the jumper using a plier.
11) Carefully pull out the control box.
4) Remove the rear log tray by removing the 2
screws. (Log tray must be rotated to clear
the burner.)
NOTE: The control box is held in place with
velcro.
12) Remove the heat shield from the control
box by removing the 2 screws.
Jumper Location
5) Remove the grate.
Jumper
6) Remove the burner and adjust the aeration
setting to 15 mm fully open.
Heat Shield
15) Reverse steps 13, 12, 11, 6, 5, 4, 3 & 2.
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INSTALLATION
16) Turn on gas supply and plug in power
After carrying out all adjustments, block
the setting screws with paint, taking care
not to obstruct the breather orifice of the
pressure.
cord.
17) Adjusting the Outlet Pressure
All the adjustments must be carried out
in the following order:
Put back the modulator plastic cap.
Removethemodulatorplasticcap(A) using
needle nose pliers.
WARNING: To ensure the correct opera-
tion of the modulator it is necessary that
the plastic cap (A) is returned to its original
location.
Maximum pressure: Turn the unit ON to
its highest input rating. Screw in the nut (B)
to increase the outlet pressure and screw it
out to decrease it. Use a 10 mm wrench.
A
NOTE: The outlet pressure must be set to
maximum 2.61 kPa.
C
B
Minimum pressure: Remove one of the
cablesconnectedtotheelectricmodulator.
While holding the nut (B) with a wrench,
screw in the screw (C) to increase the
pressure and screw it out to decrease it.
Use a screwdriver 6 x 1 blade.
NOTE: The outlet pressure must be set to
minimum 0.75 kPa.
Cable
18) At the end of all setting and adjustment
operations, check electrical installation and
gas leaks.
Electric
Modulator
19) Check operation of flame control.
20) Check for proper flame appearance and
glow on logs.
Installer Notice:
These instructions must be left
with the appliance.
10
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INSTALLATION
Conversion Kit #486-967 for NG to ULPG
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit 486-967 Contains:
7) Remove burner orifice with a 1/2" wrench 13) Removethecontrol boxcover by undoingthe
and discard. Use a wrench to hold on to the
3 screws. Maneuver through antenna.
Qty. Part # Description
elbow behind the orifice.
1 904-345 Burner Orifice #53
1 918-273 Red "ULPG" label
1 918-272 Label "Converted to ULPG"
1 918-542 Instruction Sheet
8) Reinstall new burner orifice ULPG stamped
#53 and tighten.
Antenna
9) Stick the conversion label "This unit has
been converted to ULPG" over top of the
serial number decal.
1) Shutoffthegassupplyandunplugthepower
cord.
Control Box
Cover
2) Remove the front door.
10) Replace the yellow "NG" label with the red
"ULPG" label.
3) Remove logs.
14) Remove the jumper using a plier.
11) Carefully pull out the control box.
4) Remove the rear log tray by removing the 2
screws. (Log tray must be rotated to clear
the burner.)
NOTE: The control box is held in place with
velcro.
12) Remove the heat shield from the control
box by removing the 2 screws.
Jumper Location
5) Remove the grate.
6) Remove the burner and adjust the aeration
Jumper
setting to 15 mm fully open.
Heat Shield
15) Reverse steps 13, 12, 11, 6, 5, 4, 3 & 2.
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INSTALLATION
16) Turn on gas supply and plug in power
After carrying out all adjustments, block
the setting screws with paint, taking care
not to obstruct the breather orifice of the
pressure.
cord.
17) Adjusting the Outlet Pressure
All the adjustments must be carried out
in the following order:
Put back the modulator plastic cap.
Removethemodulatorplasticcap(A) using
needle nose pliers.
WARNING: To ensure the correct opera-
tion of the modulator it is necessary that
the plastic cap (A) is returned to its original
location.
Maximum pressure: Turn the unit ON to
its highest input rating. Screw in the nut (B)
to increase the outlet pressure and screw it
out to decrease it. Use a 10 mm wrench.
A
NOTE: The outlet pressure must be set to
maximum 2.61 kPa.
C
B
Minimum pressure: Remove one of the
cablesconnectedtotheelectricmodulator.
While holding the nut (B) with a wrench,
screw in the screw (C) to increase the
pressure and screw it out to decrease it.
Use a screwdriver 6 x 1 blade.
NOTE: The outlet pressure must be set to
minimum 0.75 kPa.
Cable
18) At the end of all setting and adjustment
operations, check electrical installation and
gas leaks.
Electric
Modulator
19) Check operation of flame control.
20) Check for proper flame appearance and
glow on logs.
Installer Notice:
These instructions must be left
with the appliance.
12
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INSTALLATION
3) Place Rear Log A)02-65 on the two pins on
7) Place the Left Top Log D)02-46 on the pin
on Log B)02-56 and on top of the cutout
on Log A)02-65.
LOG SET
INSTALLATION
the rear log support.
Read the instructions below carefully and
refer to the diagrams. If logs are broken
do not use the unit until they are replaced.
A)02-65
Log kit #730-935 contains the following:
A)02-65
a) 02-65 Rear Log
b) 02-56 Middle Left Log
c) 02-44 Front Left Log
d) 02-46 Left Top Log
e) 02-45 Front Right Log
f) 02-47 Center Log
D)02-46
B)02-56
C)02-44
g) 02-48 Middle Right Log
4) Place the Middle Left Log B)02-56 on the
h)
i)
Embers
Lava
902-151
902-154
two pins from the rear left side.
8) Place Front Right Log E)02-45 on the two
Log kit #486-930 contains the following:
pins as shown.
a) 02-50 Side Log
b) 02-52 Side Log
B)02-56
c)
d)
Embers
Lava
902-151
902-154
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
E)02-45
5) Place lava rock in front of middle left log as
shown in the picture.
9) Place the lava rock in the area between
the left and right logs, leaving a space in
the middle for log (F) 02-47.
Ensure that the lava rocks are not placed
directly over the burner ports.
Installation of Kit 730-935:
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
6) Place Front Left Log C)02-44 onto the 2
front pins as shown.
2) Sprinkle the embers on the front, left and
right sides of the firebox base.
Lava Rock
C)02-44
Embers
Embers
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INSTALLATION
4) Place Side Log 02-52 on the left side of the
10) Place the notch in Center Log F)02-47 over Installation of Kit 486-930:
grate on the firebox base.
Log E)02-45 and across the cutout on Log
1) Carefully remove the logs from the box and
A)02-65.
unwrap them. The logs are fragile, handle
Position log as desired ensuring the log
DOES NOT interfere with flame. Possible
positioning shown in diagrams below.
with care - do not force into position.
2) Sprinkle the embers on the front, left and
A)02-65
F)02-47
right sides of the firebox base.
3) Place Side Log 02-50 on the right side of
the grate on the firebox base.
E)02-45
Position log as desired ensuring the log
DOESNOTinterferewiththeflame.Possible
positioning shown in diagrams below.
02-52
Notch
Cutout
11) Position notch in Front Right Log G)02-48
on Log F)02-47 and push the bottom right
edge against the bracket on the burner
tray.
Example 1
02-50
G)02-48
A)02-65
Example 1
E)02-45
02-52
F)02-47
Notch
Example 2
G)02-48
E)02-45
02-50
Example 2
02-52
Side View
Bracket
The bottom right edge of Log G)02-48 must
sit snugly against the bracket
Example 3
02-50
12) Test fire to ensure proper light off. Ensure
flame flows smoothly from one end of the
burner to the other. If there is any flame
hesitation, check the area for any blockage
of the burner port.
5) Test fire to ensure proper light off. Ensure
flame flows smoothly from one end of the
burner to the other. If there is any flame
hesitation, check the area for any blockage
of the burner port.
Example 3
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INSTALLATION
10) Push the Regency logo plate into the two
holes in the bottom left corner of the face-
plate.
4) Connect the fan harness to the fan switch.
FACEPLATE,
TRIM & LOUVER
INSTALLATION
5) Connectthevalveharnesstothevalveon/off
switch.
11) Place the 2 hinges for the bottom louver
in position and secure using 4 screws per
hinge.
6) Tuck the wires into the faceplate to keep
them away from the inbuilt fireplace using
the clip provided. Attach the clip to the rear
of the faceplate to ensure that the wires do
not touch the side of the unit.
1) Lay the faceplate panels flat, face down on
something soft so they don't scratch.
2) Take the top faceplate and align the holes
in it with the holes in the side panels. Us-
ing the screws provided, attach from the
top of the panel (the holes in the top panel
are slightly larger than the holes in the side
panel to facilitate easier installation).
12) Place the bottom louver in position and
secure it with 6 screws.
7) The power cord should be run behind the
faceplate panel.
13) Install the safety screen by inserting the 4
8) Place the trim on the assembled faceplate
screen brackets into the 4 slots.
panels and secure it with the side screws.
Screen
Bracket
Diagram 1
Hint: Don't tighten the trim to the bottom
of the faceplate side panels with the screws
provided. See diagram 1.
Slots
3) Using the connectors provided, join the left
side trim to the top trim. Connect the right
side trim to the top trim.
14) Install the top louver by sliding the 2 bracket
clips into the brackets located on top of the
unit.
9) Attach the faceplate panels* to the inbuilt
fireplace body using 4 black screws.
Diagram 2
Rear View: Trim Assembly
Side
Screws
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INSTALLATION
PREMIUM FLUSH FRONT INSTALLATION
1) Unplug the power source.
2) Remove the glass door.
Washer
Phenolic Spacer
ECS Manual Control Switch Installation:
Split Lock Washer
Nut
3) Remove the heat shield from the left side of the faceplate by undoing
the 2 screws. See diagram 1.
Diagram 3
Left Side
Heat Shield
ECS Manual Switch
Diagram 4
Diagram 1
7) Run the thermodisc wires thru the hole in the heat shield.
Then place the grommet over the sleeve and tuck into the hole in the
heat shield as shown in diagram 5.
4) Unplug the CAT5 cable from the ECS manual switch included with
the unit. See diagram 2.
5) Remove the 2 bolts, washers, phenolic spacers, split lock washers
and nuts securing the manual control switch to separate the manual
control switch keypad. See diagram 2.
Manual Control
Switch Keypad
Control Switch
Grommet
Bolts
CAT5 Cable
Receptacle
Diagram 2
6) Place the ECS manual control switch key pad on the outside of the
opening in the faceplate and the control switch to the inside of the
faceplate.
Align the holes and secure in place using the 2 bolts, washers,
phenolic spacers, split lock washers and nuts. See diagram 3 for
sequence. Diagram 4 shows ECS manual control switch mounted
on faceplate.
Diagram 5
16
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INSTALLATION
8) Secure with 2 Phillips Head Screws as shown.
12) Partially mount the heat shield to the left side of the faceplace and
connect the CAT5 cable to the ECS manual control switch. See
diagram 9.
See Diagram 6 inset
Diagram 6
Faceplate
Diagram 9
Diagram 7
13) Secure the heat shield to the faceplate using 2 screws. See diagram
9) Bring faceplate close to unit.
10. NOTE: Screws are secured from the front.
10) Run thermodisc wires from top of heat deflector through
left side of faceplate. See Diagram 7.
11) Placethecabletiesthruthecabletieholdersintheheatshieldloosely
to secure loose wires.
Run the CAT5 cable from the unit thru the cable ties on the heat
shield and tighten cable ties. Ensure not to overtighten. Cut excess
cable tie. See diagram 8.
CAT5 Cable
Diagram 10
Diagram 8
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INSTALLATION
Thermodisc Installation:
16) Secure the faceplate in place
using2screwsontheleftand
right side. Diagram 14 shows
mounting on right side.
14) Install the heat deflector to the unit by fitting the tabs into the tab
brackets located on the underside of the firebox. See diagram 11.
Diagram 12 shows deflector completely installed.
Tab into Tab Bracket
Diagram 14
Diagram 11
Heat Deflector
Wiring:
17) Remove the wire harness from the valve. See diagram 15.
Diagram 12
Valve
Wire Harness
Diagram 15
Faceplate Installation:
15) Completely mount the faceplate to the unit. .See diagram 13.
18) Undo the wire clip to the right side of the valve. See diagram 16.
Diagram 16
Diagram 13
18
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INSTALLATION
19) Carefully lift off the ignition module from the velcro and slightly bring 22) Connect the other end of the new wire harness to the valve, in place
forward. Remove the wire harness connected to the ignition module
as shown in diagram 17.
of the one removed in step 16. See diagram 20.
Wire Harness
Removed
Ignition
Module
Diagram 17
Diagram 20
20) Discard the complete wire harness that was connected to the valve
and ignition module.
23) Disconnect the red split wires from the wire harness as shown in
diagram 21.
21) Take the wire harness included with the kit and connect one end of
the wire harness to the ignition module (in place of the one removed),
see diagram 18 .
Placetheignitionmodulebackonthevelcroatthebaseofthefirebox.
Ensure to run the loose wires from the wire harness in behind the
bracket on the left side of the ignition module. See diagram 19.
Diagram 21
24) Feed the remaining thermodisc wires thru the opening on the bottom
of the left side of the firebox and run them in behind the bracket to
the left of the valve. See diagram 22.
Connect the 2 wires from the thermodisc to the appropriate wire on
the harness; female to male, male to female.
Diagram 18
Bracket
Diagram 22
Bracket
Diagram 19
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INSTALLATION
25) Secure all loose wires in the wire clip to the right side of the valve.
Screen Door Installation:
See diagram 23.
28) Re-install the glass door.
29) Install the screen by placing the hooks (2 on each side) into the slots
ontheinsideofthefaceplate. Onceinplace, pushdownonthescreen
to secure. See diagram 26.
Diagram 23
Louver Installation:
26) Securethehingebracketandhingetotheoutsideofthefireboxflange
on the left and right side as shown using 2 screws on each side. See
diagram 24.
Diagram 26
30) Close the bottom louver.
Hinge Bracket
Hinge
31) Plug in the power source.
Diagram 24
27) Align the bottom louver hinge tab screw holes with hinge screw holes
NOTE:
and secure using 3 screws on each side. See diagram 25.
The fan should run at least on low speed to prevent the unit
from overheating which will cause automatic shutdown via the
thermodisc safety switch.
Bottom Louver
Diagram 25
20
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INSTALLATION
REMOTE CONTROL
FINAL CHECK
Use the Regency Remote Control Kit approved
for this unit. Use of other systems may void
your warranty.
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly. This includes:
The remote control kit comes with a hand held
transmitter and a wall mounting plate.
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) at 15
minutes.
1) Choose a convenient location to mount
the hand held transmitter, protection from
extreme heat is very important.
2) If required, adjusting the primary air to
ensure that the flame does not carbon.
First allow the unit to burn for 15 min. to
stabilize.
By usiing the wall mounting plate to house the
transmitter, the remote can also be used as a
wall thermostat.
3) Check for proper draft.
CAUTION
Any alteration to the product that
causes sooting or carboning that
results in damage to the exterior
facia is not the responsibility of the
WIRING
Caution: Ensure that the wires do not
touch any hot surfaces and are away
from sharp edges.
This unit is polarity sensitive and will
not operate if polarity is incorrect.
STANDARD WIRING
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INSTALLATION
WIRING WITH PREMIUM FLUSH FRONT OPTION
CAUTION:
WARNING:
Label all wires prior to disconnection
when servicing controls.
Electrical Grounding Instructions
Wiring errors can cause improper
and dangerous operation.
Thisapplianceisequippedwithathree
pronged (grounding) plug for your
protection against shock hazard and
shouldbepluggeddirectlyintoaprop-
erlygroundedthree-prongreceptacle.
Do not cut or remove the grounding
prong from this plug.
22
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OPERATING INSTRUCTIONS
FIRST FIRE
ADJUSTING FLAME
HEIGHT
OPERATING
INSTRUCTIONS
The FIRST FIRE in your heater is part of the
paint curing process. To ensure that the paint
is properly cured, it is recommended that you
burn your fireplace for at least four (4) hours the
first time you use it with the fan on.
Therearesixflamesettingsthatcanbeadjusted
bypressingandreleasingtheplus(+)and minus
(-) FLAME button.
Beforeoperatingthisappliance,proceedthrough
the following check list.
1) Read and understand these Instructions
The FLAME setting button is located on the
control panel at the top rear of the unit.
before operating this appliance.
When first operated, the unit will release an
odour caused by the curing of the paint and the
burning off of any oils remaining from manufac-
turing. Smoke detectors in the house may go off
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
SUMMARY OF
CONTROLS
4) Make sure the glass door is in place. Never
operate the appliance with the door glass
removed.
NOTE: The main burner will always start on
"HIGH" and resume it's last setting after
20 seconds of operation.
On/Off Button
Iftheunit isswitchedoff,pressingandreleasing
this button once will switch the unit on. The unit
will resume its last settings.
5) Verify that all flueing and the cap is unob-
structed.
NOTE: Whentheglassiscoldandtheappliance
is lit, it may cause condensation and fog
the glass. This condensation is normal
and will disappear in a few minutes as
the glass heats up.
6) Verify log placement.
Iftheunitisswitchedon, pressingandreleasing
this button once will switch the unit off.
7) The unit should never be turned off and on
again without a minimum of a 60 second
wait.
Flame:
DO NOT ATTEMPT TO CLEAN THE
8) When lighting the appliance, the inside of GLASS WHILE IT IS STILL HOT!
Increase - If the unit is switched on, pressing
and releasing the flame plus (+) button once will
increase the flame height to the next available
high setting.
the glass may fog up. This will burn off after
a few minutes of operation.
DO NOT BURN THE APPLIANCE WITH-
OUT THE GLASS FRONT IN PLACE.
Decrease - If the unit is switched on, pressing
and releasing the flame minus (-) button once
will decrease the flame height to the next avail-
able low setting.
LIGHTING
FAN OPERATION
INSTRUCTIONS
Fan:
Increase - If the unit is switched on, pressing
and releasing the fan plus (+) button once will
increase the fan speed to the next available
high setting.
Set the fan speed on the control panel at the top
1) Plug the power cord into a power outlet.
rear of the unit to adjust to the desired speed.
2) Press and release the ON/OFF switch once
Pressing and releasing the plus (+) FAN button
will change the fan speed as follows:
to start the unit. The LED will be lit.
Decrease - If the unit is switched on, pressing
and releasing the fan minus (-) button once will
decrease the fan speed to the next available
low setting.
3) After approximately 8 seconds the spark
ignition system will spark for 8 seconds to
light the main burner.
OFF -> LOW -> MEDIUM -> HIGH -> OFF,
etc.
Pressingandreleasingtheminus(-)FANbutton
will be the reverse of the above.
4) Ifthemainburnerdoesnotlight, repeatstep
2 to restart the unit.
SHUTDOWN
INSTRUCTIONS
1) Press the ON/OFF switch once.
2) The LED will flash.
3) Turn off all electric power to the appliance
if service is to be performed.
Regency IG35 Gas Inbuilt Fireplace
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OPERATING INSTRUCTIONS
NORMAL OPERATING
SOUNDS OF
COPY OF LIGHTING INSTRUCTION PLATE
GAS APPLIANCES
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance must be installed in accordance with local codes, if any; if not,
follow the current CAN1-B149/ANSI Z 223.1 (Australia: AS5601-2004, New Zealand: NZS 5261)
It is possible that you will hear some sounds
fromyourgasappliance.Thisisperfectlynormal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listedbelowaresomeexamples.Allarenormal
operatingsoundsandshouldnotbeconsidered
as defects in your appliance.
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causing property damage, personal injury or loss of life. Improper installation, adjustment,
alteration, service or maintenance can cause injury or property damage. Refer to the
owner’s information manual provided with this appliance. For assistance or additional
information consult a qualified installer, service agency or gas supplier.
A) BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some
gas is heavier than air and will settle on the floor.
B) Donotusethisapplianceifanyparthasbeenunderwater.
Immediately call a qualified service technician to inspect
theapplianceandtoreplaceanypartofthecontrolsystem
and any gas control which has been under water.
Blower:
Regency gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
This appliance needs fresh air for safe operation and
must be installed so there are provisions for adequate
combustion and ventilation air.
- Do not touch any electric switch, do not use any
phone in your building
- Immediately call your gas supplier from a neighbors
phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the
fire department.
Burner Tray:
CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high
surface temperatures keep children, clothing and furniture, gasoline and other liquids
having fammable vapors away. Keep burner and control compartment clean. See installation
and operating instructions accompanying appliance.
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a differ-
ent gauge material from the rest of the firebox
and body. Therefore, the varying thicknesses of
steelwillexpandandcontractatslightlydifferent
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel fireboxes.
LIGHTING INSTRUCTIONS
STOP! Read the safety information above on this label.
1) Plug the power cord into a power outlet.
3) After approximately 8 seconds the spark ignition
system will spark for 8 seconds to light the main
burner.
2) Press and release the ON/OFF switch once to start
the unit. The LED will be lit.
4) If the main burner does not light, repeat step 2 to
restart.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dullclickingsoundmaybeaudible,thisisnormal
operation of a gas regulator or valve.
TO TURN OFF GAS APPLIANCE
1) Press the ON/OFF switch once.
2) The LED will flash.
3) Turn off all electric power to the unit if service is
to be performed.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
You may shut off the pilot during prolonged non use periods to conserve fuel.
918-247b
DO NOT REMOVE THIS INSTRUCTION PLATE
WARNING:
DO NOT SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IN OPERATION.
24
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MAINTENANCE
DOOR GLASS
REPLACEMENT
MAINTENANCE
INSTRUCTIONS
CAUTION: ANYSAFETYSCREEN
ORGUARDREMOVEDFORSERV-
ICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERAT-
ING THE APPLIANCE.
Your Regency stove is supplied with high tem-
perature, 5 mm Neoceram ceramic glass that
willwithstandthehighestheatthatyourunitwill
produce. Intheeventthatyoubreakyourglass
by impact, purchase your replacement from an
authorisedRegencydealeronly, andfollowour
step-by-step instructions for replacement.
Any maintenance required accessing the
glass door of the unit must be performed
by an authorized service person.
CLOTHING OR OTHER FLAM-
MABLE MATERIALSHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
1) Always unplug the power cord before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and vacu-
uming at least once a year. When cleaning
the logs, use a soft clean brush as the logs
are fragile and easily damaged.
WARNING: do not operate appli-
ance with the glass front removed,
cracked or broken. Replacement
of the glass should be done by
a licensed or authorised service
person.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL AN
AUTHORIZED SERVICE TECHNI
CIAN TO INSPECT THE APPLI-
ANCE AND TO REPLACE ANY
PARTOFCONTROLSYSTEMAND
ANY GAS CONTROL WHICH HAS
BEEN UNDER WATER.
2) Clean glass (never when unit is hot), appli-
ance, louvres, and door with a damp cloth.
Never use an abrasive cleaner. The gold
louvres (and optional gold door) may be
scratched if abrasives are used to clean
them.
Flush Glass Replacement
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
Slide old glass out of the side frames and
replace with new glass.
6) Verify proper operation after servicing.
GLASS GASKET
3) Make a periodic check of burner for proper
position and condition. Visually check the
flameoftheburnerperiodically,makingsure
the flames are steady; not lifting or floating.
If there is a problem, call an authorized
service person.
If the glass gasket requires replacement use
7/8" flat glass gasket (Part # 936-243).
LOG REPLACEMENT
Theunitshouldneverbeusedwithbrokenlogs.
Unplugthepowercordandallowtheunittocool
beforeopeningdoortocarefullyremovethelogs.
Ifforanyreasonalogshouldneedreplacement,
you must use the proper replacement log. The
position of these logs must be as shown in the
diagram under Log Installation.
4) The appliance and flueing system must be
inspected before use, and at least annu-
ally, by an authorized field service person,
to ensure that the flow of combustion and
ventilation air is not obstructed.
Note: Improper positioning of logs may
createcarbonbuild-upandwillalter
the unit’s performance which is not
covered under warranty.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do not
block the burner ports.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other flammable vapours and liquids.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED
TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND
SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLYSUPERVISEDWHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.
Regency IG35 Gas Inbuilt Fireplace
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MAINTENANCE
6) Pull out the ECS box.
FAN MAINTENANCE
NOTE: The ECS box is held in place with velcro.
7) Carefully slide the fan to the front, rotate it 45 degrees and slide it out
To Remove Fan:
simultaneously with the ECS box.
1) Turn the unit off and allow it to cool to room temperature,
2) Unplug or disconnect power source to stove.
3) Open the bottom louvre.
4) Remove the ECS harness from the back clip.
Resistor Con-
nectors
Fan
Connectors
Fan Ground
Cable
Back Clip
5) Remove the 2 screws that secure the fan in place.
8) Disconnect all the connectors from the fan and resistor.
9) Remove the fan ground cable.
10) Pull out the fan tray.
11) Remove the 3 screws from the back of the fan tray to remove the
fan.
12) Reverse the above steps to install the new fan.
26
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MAINTENANCE
13) Remove the valve cover plate by removing
16) Remove the valve tray assembly.
REMOVING
the 3 screws.
VALVE TRAY
1) Unplug or disconnect the power source to
the stove.
2) Shut off the gas supply and remove the gas
connection from the valve.
3) Remove the top louvre.
4) Remove the safety screen.
5) Remove the screen door.
6) Remove the logs.
Valve Cover
17) To replace the valve tray assembly, simply
reverse the above steps.
14) Remove all the wire connectors from the
7) Remove the brick panels.
8) Remove the rear log tray.
9) Remove the grate.
valve and spark ignitor.
10) Remove the burner.
11) Removetheglassdoorholderbyremoving4
screws on the front and 2 on the bottom.
Glass Door
Holder
15) Remove the 2 screws which secure the
valve tray. Use a long Philips screwdriver
for easy access.
12) Removethefireboxbaseplatebyremoving
11 screws which hold it in place.
Regency IG35 Gas Inbuilt Fireplace
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PARTS LIST
ELECTRONIC COMPONENTS PARTS LIST
910-936
910-082
910-089
910-088
910-912
910-084
910-527
910-935
910-080
910-906
910-083
910-916
910-514
910-521, 910-522, 910-523, 910-525
FG37
FG38 FG39 PG33 PG36 HG35 PG121/PG131
PG36D
IG35
910-909 Fan Resistor
910-936 Intermittent Pilot
910-082 Direct Spark Ignitor
910-089 Flame Cable
910-088 Spark Cable
910-084 Control Box
910-527 Manual Control
910-080 Valve
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
910-521 Control Box Cable (1)
910-522 Control Box Cable (2)
910-523 Control Box Cable (3)
910-525 Control Box Cable (4)
(1)
(2)
N/A*
(2)
(2)
N/A*
(3)
(2)
(4)
910-912 Ignition Module to Valve Cable
N/A
N/A
N/A
N/A
(1)
N/A
910-906 Reset Switch
(1)
910-083 Ignition Module (1)
910-922 Ignition Module (2)
(2)
(2)
(2)
(2)
(2)
910-514 Jumper
N/A
N/A
N/A
N/A
N/A
910-935 Manual Control Switch
N/A
*Note: The Control Box Cable wires for the FG38 come separately: 910-502, 910-505, 910-506, 910-507, 910-509
The Control Box Cable wires for the IG35 come separately: 910-530, 910-504, 910-528
28
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PARTS LIST
MAIN ASSEMBLY
Part #
Description
Part #
Description
1) 910-169/P Fan Motor (240 V)
7) 486-910
486-904
Flush Louvre set - Black (Top & Bottom)
2) 910-714
Power Cord 240 Volts
Brick Panel (Set)
Brick Panel - Back
Brick Panel - Left Side
Brick Panel - Right Side
Brick Clips
8)
9)
*
*
3) 820-389
5) 910-006
Thermodisc Bracket
Terminal Block
10) *
11) 511-031
6)
*
Levelling Bolts 5/16 x 3 Hex Head
12) 936-233
3/4" Rope Gasket
948-216
918-448
Logo Plate
Manual
13) 486-968
486-967
LPG Conversion Kit
ULPG Conversion Kit
*Not available as a replacement part.
BURNER ASSEMBLY & LOG SET
Part #
Description
Part #
Description
486-574/P Valve Assembly - NG
486-576/P Valve Assembly - LPG
69) 730-935
486-930
86) 910-386
87) 910-341
Log Set
Log/Ember Package
Thermocouple
Thermopile
52) 910-080
SIGMA Valve 845
53) 910-190
Piezo Ignitor and nut
Valve Heat Shield
Pilot Bracket
54)
56)
*
*
92)
93)
94)
95)
96)
97)
98)
*
*
*
*
*
*
*
Rear Log
Left Top Log
Center Log
Middle Right Log
Middle Left Log
Front Right Log
Front Left Log
60) 486-048
62) 486-535
63) 910-034
910-035
Grate Assembly
Burner Assembly - NG/LPG
Pilot Assy (NG) - 3 flame convertible top
Pilot Assy (LPG) - 3 flame convertible top
*Not available as a replacement part.
Regency IG35 Gas Inbuilt Fireplace
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PARTS LIST
FACEPLATE ASSEMBLY
Part #
Description
Part #
Description
87) 910-140 Fan HI/OFF/LOW Switch
88) 910-246 Burner ON/OFF Switch
176) 486-926 Hearth Trim 2" - Regular
180) 486-928 Hearth Trim 4" - Regular
486-918 Faceplate & Trim Complete - Regular
181) 486-929 Flush Screen Door
*Not available as a replacement part.
91)
92)
93)
*
*
*
Faceplate Side Right - Regular
Faceplate Top - Regular
Faceplate Side Left - Regular
Trims Packaged - Regular
94)
95)
96)
*
*
*
Faceplate Trim Right - Regular
Faceplate Trim Top - Regular
Faceplate Trim Left Assy - Regular
PREMIUM FLUSH FRONT ASSEMBLY
Part #
Description
486-916 Premium Flush Front - Black
486-949 Wiring
486-932 Flue Free Kit
910-987 Thermodisc
200)
201)
202)
*
*
*
Screen
Heat Deflector
Heat Shield
*Not available as a replacement part.
30
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WARRANTY
Regency® fireplaceproductsaredesignedwithreliabilityandsimplicityin
mind. In addition, our internal QualityAssurance Team carefully inspects
each unit thoroughly before it leaves our door. Regency® Industries Ltd.
ispleasedtoextendthislimitedlifetimewarrantytotheoriginalpurchaser
of a Regency® Product.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door
or glass gasketing or trim. It does not cover installation and operational
related problems such as over-firing, downdrafts or spillage caused by
environmental conditions, nearby trees, buildings, hilltops, mountains,
inadequate flueing or ventilation, excessive offsets, negative air pres-
sures caused by insufficient make up air, mechanical systems such as
furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which show evidence
of misuse or abuse, neglect, accident or lack of maintenance.
Products made by other manufacturers and used in conjunction with the
operation of this appliance without authorization from Regency®, may
nullify your warranty on this product.
The Warranty: Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs, embers,
glass (thermal breakage) and all gold plating (against defective manu-
facture).
The above will be covered for parts and labour for the first five years
and parts only thereafter.
Electrical components such as blowers, switches, wiring, thermodiscs,
remote control, thermopiles, thermocouples and gas valves are covered
for one year from the date of purchase.
Regency® Industries Ltd., shall in no event be liable for any special,
indirect consequential damages of any nature whatsoever which are in
excess of the original purchase price of the product. Any alteration to
the unit which causes sooting or carboning that results in damage to the
exterior facia is not the responsibility of Regency® Industries Ltd.
Conditions:
Allinstallationsmustbeperformedbyanauthorisedgasfitterandinstalled
according to all applicable local and national codes. Also, all service
work must be carried out by an authorised gas service person. It is the
responsibility of the installer to ensure that the appliance is firing as per
rating plate. Any part or parts of this unit which in our judgement show
evidenceofsuchdefectwillberepairedorreplacedatRegency®'soption,
through an accredited distributor or agent provided that the defective
part be returned to the distributor or agent Transportation Prepaid, if
requested. In areas where there is not an approved service agent or the
closest approved service agent is situated more than twenty-five (25)
kilometres from the installation, Australian Heating Distributors are not
obliged to arrange warranty repairs and travel and/or additional labour
charges will apply.
General:
It is essential that all submitted claims provide all of the necessary
information including purchase date, serial #, type of unit and part or
parts requested.
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