Dominion KX II
User Guide
Release 2.0.5
Copyright © 2007 Raritan, Inc.
DKX2-0E-E
September 2007
255-62-4023-00
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Contents
Chapter 1 Introduction
Dominion KX II Overview ....................................................................................................................... 2
Virtual Media............................................................................................................................................. 3
Product Photos........................................................................................................................................... 3
Product Features........................................................................................................................................ 4
Hardware ........................................................................................................................................ 4
Software........................................................................................................................................... 5
Terminology............................................................................................................................................... 6
Package Contents ...................................................................................................................................... 7
User Guide.................................................................................................................................................. 7
Organization of Information......................................................................................................... 8
Related Documentation................................................................................................................. 9
Chapter 2 Getting Started
Login Information ................................................................................................................................... 10
Default IP Address.................................................................................................................................. 10
Supported Operating Systems (Clients)............................................................................................... 10
Supported Browsers................................................................................................................................ 11
Supported Operating Systems and CIMs (Target Servers)................................................................ 12
D2CIM-USB G2 Note .............................................................................................................................. 13
Chapter 3 Installation and Configuration
Overview .................................................................................................................................................. 14
Step 1: Configure Target Servers........................................................................................................... 15
Supported Video Resolutions..................................................................................................... 15
Desktop Background ................................................................................................................... 16
Mouse Settings.............................................................................................................................. 16
Operating System Mouse and Video Settings.......................................................................... 16
Windows XP / Windows 2003 Settings ..................................................................................... 17
Windows 2000 Settings................................................................................................................ 18
Windows Vista ............................................................................................................................. 18
Linux Settings (Red Hat 9).......................................................................................................... 19
Linux Settings (Red Hat 4).......................................................................................................... 21
SUSE Linux 10.1 Settings............................................................................................................. 22
Make Linux Settings Permanent ................................................................................................ 23
Sun Solaris Settings...................................................................................................................... 23
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IBM AIX 5.3 Settings.................................................................................................................... 26
Make UNIX Settings Permanent ................................................................................................ 27
Apple Macintosh Settings ........................................................................................................... 27
Step 2 (Optional): Configure Keyboard Language ............................................................................. 27
Change the Keyboard Layout Code (Sun Targets).................................................................. 28
Step 3: Configure Network Firewall Settings ...................................................................................... 28
Step 4: Connect the Equipment ............................................................................................................. 29
1. AC Power .................................................................................................................................. 29
2. Network Ports........................................................................................................................... 30
3. Local Access Port (local PC).................................................................................................... 30
4. Target Server Ports................................................................................................................... 31
Step 5: Dominion KX II Initial Configuration...................................................................................... 31
Changing the Default Password ................................................................................................ 32
Valid Special Characters.............................................................................................................. 32
Assigning an IP Address............................................................................................................. 33
Naming Target Servers................................................................................................................ 34
Specifying Power Supply Auto-detection................................................................................. 35
Note to CC-SG Users ................................................................................................................... 36
Remote Authentication........................................................................................................................... 36
Note to CC-SG Users ................................................................................................................... 36
Supported Protocols..................................................................................................................... 36
Note on Microsoft Active Directory .......................................................................................... 36
Authentication vs. Authorization .............................................................................................. 37
Users, Groups, and Access Permissions............................................................................................... 38
Users............................................................................................................................................... 38
Groups ........................................................................................................................................... 38
Relationship between Users and Groups.................................................................................. 39
Chapter 4 Connecting to the Dominion KX II
User Interfaces ......................................................................................................................................... 40
KX II Local Console: KX II Devices....................................................................................................... 41
Dominion KX II Remote Console: Dominion KX II Devices ............................................................. 42
Multi-Platform Client (MPC): KX I and Dominion KX II Devices.................................................... 43
Raritan Remote Client (RRC): KX I Devices Only............................................................................... 44
Language Support................................................................................................................................... 44
Java Runtime Environment (JRE).......................................................................................................... 44
Launching the Dominion KX II ............................................................................................................. 45
Dominion KX II Console Layout................................................................................................ 46
Dominion KX II Console Navigation ........................................................................................ 46
Logging Out.................................................................................................................................. 47
Dominion KX II Console Menu Tree......................................................................................... 47
Managing Favorites................................................................................................................................. 49
Manage Favorites Menu.............................................................................................................. 50
Favorites List................................................................................................................................. 51
Discover Devices - Local Subnet ................................................................................................ 53
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Contents
Discover Devices - KX Subnet .................................................................................................... 55
Add New Favorite ....................................................................................................................... 56
Chapter 5 Accessing Target Servers
Port Access Page...................................................................................................................................... 58
Connecting to a Target Server ............................................................................................................... 59
Port Action Menu .................................................................................................................................... 60
Switching between Target Servers........................................................................................................ 61
Disconnecting Target Servers ................................................................................................................ 61
Power Controlling a Target Server ....................................................................................................... 62
Power Cycle a Target Server....................................................................................................... 62
Power On a Target Server........................................................................................................... 62
Power Off a Target Server........................................................................................................... 63
Chapter 6 Virtual KVM Client
Overview .................................................................................................................................................. 65
Options...................................................................................................................................................... 66
Menu Tree ..................................................................................................................................... 66
Toolbar........................................................................................................................................... 66
Mouse Pointer Synchronization ............................................................................................................ 67
Mouse Synchronization Tips ...................................................................................................... 68
Connection Menu .................................................................................................................................... 69
Properties Dialog.......................................................................................................................... 69
Connection Info............................................................................................................................ 71
Exit.................................................................................................................................................. 72
Keyboard Menu....................................................................................................................................... 73
Send Ctrl+Alt+Delete ................................................................................................................... 73
Keyboard Macros ......................................................................................................................... 73
Creating a Keyboard Macro........................................................................................................ 74
Running a Keyboard Macro........................................................................................................ 76
Modifying a Keyboard Macro .................................................................................................... 76
Removing a Keyboard Macro..................................................................................................... 76
Video Menu.............................................................................................................................................. 77
Refresh Screen............................................................................................................................... 77
Auto-sense Video Settings .......................................................................................................... 77
Calibrate Color.............................................................................................................................. 78
Video Settings............................................................................................................................... 78
Mouse Menu ............................................................................................................................................ 81
Synchronize Mouse...................................................................................................................... 81
Single Mouse Cursor.................................................................................................................... 82
Standard ........................................................................................................................................ 83
Intelligent ...................................................................................................................................... 83
Absolute......................................................................................................................................... 83
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Contents
Virtual Media........................................................................................................................................... 84
Tools Menu............................................................................................................................................... 84
Options .......................................................................................................................................... 84
View Menu............................................................................................................................................... 85
View Toolbar................................................................................................................................. 85
Scaling............................................................................................................................................ 85
Target Screen Resolution............................................................................................................. 85
Help Menu................................................................................................................................................ 86
About Raritan Virtual KVM Client............................................................................................ 86
Chapter 7 Virtual Media
Overview .................................................................................................................................................. 88
Prerequisites for Using Virtual Media.................................................................................................. 90
Using Virtual Media................................................................................................................................ 91
Opening a KVM Session......................................................................................................................... 92
Connecting to Virtual Media ................................................................................................................. 93
Local Drives .................................................................................................................................. 93
Conditions when Read-Write is not Available......................................................................... 94
CD-ROM/DVD-ROM/ISO Images ............................................................................................. 94
Disconnecting Virtual Media................................................................................................................. 95
File Server Setup (File Server ISO Images Only)................................................................................. 96
Chapter 8 User Management
User Management Menu........................................................................................................................ 98
User List.................................................................................................................................................... 99
Add New User....................................................................................................................................... 100
Modify Existing User................................................................................................................. 101
User Group List ..................................................................................................................................... 102
Add New User Group .......................................................................................................................... 103
Setting Permissions.................................................................................................................... 105
Setting Port Permissions............................................................................................................ 106
Group-based IP ACL (Access Control List)............................................................................ 106
Modify Existing User Group .................................................................................................... 109
Set Permissions for Individual Group..................................................................................... 110
Change Password.................................................................................................................................. 111
Authentication Settings ........................................................................................................................ 112
Implementing LDAP Remote Authentication........................................................................ 115
Returning User Group Information from Active Directory Server..................................... 117
Implementing RADIUS Remote Authentication ................................................................... 118
Returning User Group Information via RADIUS.................................................................. 119
RADIUS Communication Exchange Specifications............................................................... 120
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Contents
Chapter 9 Device Management
Device Management Menu .................................................................................................................. 121
Network Settings................................................................................................................................... 122
Network Basic Settings.............................................................................................................. 123
Network Miscellaneous Settings.............................................................................................. 124
LAN Interface Settings .............................................................................................................. 125
Date/Time Settings ................................................................................................................................ 128
Event Management ............................................................................................................................... 129
Event Management - Settings................................................................................................... 130
SNMP Configuration................................................................................................................. 130
Syslog Configuration................................................................................................................. 131
Event Management - Destinations........................................................................................... 132
SNMP Agent Configuration ..................................................................................................... 133
SNMP Trap Configuration........................................................................................................ 133
Power Supply Setup Page .................................................................................................................... 136
Port Configuration Page....................................................................................................................... 138
Power Control........................................................................................................................................ 140
Connect the Power Strip............................................................................................................ 140
Name the Power Strip (Port Page for Power Strips) ............................................................. 141
Associate Target Servers to Outlets (Port Page)..................................................................... 143
Note for D2CIM-VUSB CIM Usage ......................................................................................... 145
Chapter 10 Security Settings
Security Settings Menu......................................................................................................................... 146
Security Settings .................................................................................................................................... 147
Login Limitations....................................................................................................................... 148
Strong Passwords....................................................................................................................... 149
User Blocking.............................................................................................................................. 150
Encryption & Share.................................................................................................................... 151
Checking Your Browser for AES Encryption ......................................................................... 153
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Contents
IP Access Control................................................................................................................................... 153
Chapter 11 Maintenance
Maintenance Menu................................................................................................................................ 156
Maintenance Features (Local/Remote Console) ................................................................................ 156
Audit Log................................................................................................................................................ 157
Device Information................................................................................................................................ 159
Backup and Restore............................................................................................................................... 160
CIM Upgrade ......................................................................................................................................... 162
Firmware Upgrade................................................................................................................................ 163
Upgrade Report ..................................................................................................................................... 165
Reboot ..................................................................................................................................................... 165
Chapter 12 Diagnostics
Diagnostics Menu.................................................................................................................................. 167
Network Interface Page........................................................................................................................ 168
Network Statistics Page........................................................................................................................ 169
Ping Host Page....................................................................................................................................... 171
Trace Route to Host Page ..................................................................................................................... 172
KX Diagnostics....................................................................................................................................... 173
Chapter 13 KX II Local Console
KX II Local Console............................................................................................................................... 176
Physical Connections................................................................................................................. 177
Reset Button ................................................................................................................................ 177
Starting the KX II Local Console ......................................................................................................... 178
Simultaneous Users.................................................................................................................... 178
Security and Authentication..................................................................................................... 179
KX II Local Console Interface ................................................................................................... 179
Available Resolutions................................................................................................................ 179
Accessing Target Servers...................................................................................................................... 180
Server Display............................................................................................................................. 180
Hotkeys........................................................................................................................................ 181
Accessing a Target Server ......................................................................................................... 181
Returning to the KX II Local Console Interface ..................................................................... 181
Local Port Administration.................................................................................................................... 182
Local Port Settings (KX II Local Console Only) ..................................................................... 182
Factory Reset (KX II Local Console Only)............................................................................... 185
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Contents
Chapter 14 CC Unmanage
Overview ................................................................................................................................................ 187
Removing Dominion KX II from CC-SG Management.................................................................... 188
Appendix A Specifications
Environmental Requirements.............................................................................................................. 190
Physical Specifications............................................................................................................... 191
Electrical Specifications ............................................................................................................. 192
Computer Interface Modules (CIMs) ...................................................................................... 192
Remote Connection............................................................................................................................... 193
KVM Properties ..................................................................................................................................... 193
TCP and UDP Ports Used..................................................................................................................... 194
Target Server Connection Distance and Video Resolution.............................................................. 195
Network Speed Settings ....................................................................................................................... 195
Appendix B Updating the LDAP Schema
Returning User Group Information.................................................................................................... 197
From LDAP................................................................................................................................. 197
From Microsoft Active Directory............................................................................................. 197
Setting the Registry to Permit Write Operations to the Schema..................................................... 198
Creating a New Attribute..................................................................................................................... 198
Adding Attributes to the Class............................................................................................................ 199
Updating the Schema Cache................................................................................................................ 201
Editing rciusergroup Attributes for User Members ......................................................................... 201
Appendix C Informational Notes
Overview ................................................................................................................................................ 205
Non-US Keyboards ............................................................................................................................... 205
French Keyboard........................................................................................................................ 205
Caret Symbol (Linux Clients only) .......................................................................................... 205
Accent Symbol (Windows XP Clients only) ........................................................................... 206
Numeric Keypad........................................................................................................................ 206
Tilde Symbol............................................................................................................................... 206
Java Runtime Environment (JRE)............................................................................................. 207
Keyboard Language Preference (Fedora Linux Clients)....................................................... 207
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Macintosh Keyboard............................................................................................................................. 208
Mouse Pointer Synchronization (Fedora) .......................................................................................... 208
Resolving Fedora Core Focus .............................................................................................................. 209
SUSE/VESA Video Modes.................................................................................................................... 209
CIMs........................................................................................................................................................ 210
Windows 3-Button Mouse on Linux Targets.......................................................................... 210
Virtual Media......................................................................................................................................... 210
Dell OpTiplex and Dimension Computers............................................................................. 210
Virtual Media not Refreshed after Files Added..................................................................... 210
Target BIOS Boot Time with Virtual Media ........................................................................... 210
CC-SG...................................................................................................................................................... 211
Virtual KVM Client Version not Known from CC-SG Proxy Mode ................................... 211
Proxy Mode and MPC ............................................................................................................... 211
Appendix D FAQs
General Questions ................................................................................................................................. 213
Remote Access ....................................................................................................................................... 215
Universal Virtual Media....................................................................................................................... 217
Ethernet and IP Networking................................................................................................................ 218
Servers..................................................................................................................................................... 222
Installation.............................................................................................................................................. 224
Local Port................................................................................................................................................ 226
Power Control........................................................................................................................................ 228
Scalability................................................................................................................................................ 229
Computer Interface Modules (CIMs).................................................................................................. 230
Security ................................................................................................................................................... 231
Manageability ........................................................................................................................................ 233
Miscellaneous......................................................................................................................................... 234
Troubleshooting..................................................................................................................................... 235
Index
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Table of Figures
Figure 1: Dominion KX II Configuration ........................................................................................2
Figure 2: Dominion KX2-116..............................................................................................................3
Figure 3: Dominion KX2-432..............................................................................................................4
Figure 5: Terminology and Topology...............................................................................................6
Figure 6: Solaris Mouse Configuration..........................................................................................24
Figure 7: Dominion KX II Connections .........................................................................................29
Figure 8: Network Settings...............................................................................................................33
Figure 9: Port Configuration ............................................................................................................35
Figure 10: Authentication/Authorization Flow Diagram ...........................................................37
Figure 11: Dominion KX II Remote Console Login Page ...........................................................45
Figure 12: Sample Menu Hierarchy (breadcrumbs) ....................................................................46
Figure 13: KX II Console Menu Tree (Local and Remote)..........................................................47
Figure 14: Port Access........................................................................................................................49
Figure 15: Favorites List ....................................................................................................................51
Figure 16: Edit (Favorite Information)............................................................................................52
Figure 17: Discover Devices - Local Subnet..................................................................................53
Figure 18: Discover Devices - KX Subnet......................................................................................55
Figure 19: Add New Favorite ...........................................................................................................56
Figure 20: Port Access........................................................................................................................58
Figure 21: Port Action Menu ............................................................................................................59
Figure 22: Port Action Menu (power options) ..............................................................................62
Figure 23: Virtual KVM Client Window .......................................................................................65
Figure 24: Virtual KVM Client Menu Tree ...................................................................................66
Figure 25: Dual Mouse Cursors.......................................................................................................67
Figure 26: Properties Dialog.............................................................................................................69
Figure 27: Connection Info...............................................................................................................71
Figure 28: Keyboard Macros.............................................................................................................74
Figure 29: Add Keyboard Macro .....................................................................................................74
Figure 30: Keyboard Macro Example..............................................................................................75
Figure 31: New Macro in Keyboard Menu....................................................................................75
Figure 32: Video Settings..................................................................................................................79
Figure 33: Single Mouse Cursor Message .....................................................................................82
Figure 34: (Tools) Options................................................................................................................84
Figure 35: Virtual Media Connection.............................................................................................89
Figure 36: Open KVM Session ........................................................................................................92
Figure 37: Map Virtual Media Drive ..............................................................................................93
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Table of Figures
Figure 38: Map Virtual Media CD/ISO Image..............................................................................94
Figure 39: File Server Setup .............................................................................................................96
Figure 40: User List ............................................................................................................................99
Figure 41: User Page.........................................................................................................................100
Figure 42: User Group List..............................................................................................................102
Figure 43: Group Page .....................................................................................................................104
Figure 44: Group-based IP Access Control List..........................................................................107
Figure 45: IP ACL Example.............................................................................................................108
Figure 46: Modify Group................................................................................................................109
Figure 47: Change Password ..........................................................................................................111
Figure 48: Authentication Settings ...............................................................................................113
Figure 49: Authentication Settings (LDAP).................................................................................115
Figure 50: Authentication Settings (RADIUS) ...........................................................................118
Figure 51: Network Settings...........................................................................................................122
Figure 52: Network Settings (Network Basic Settings).............................................................123
Figure 53: Network Settings (Network Miscellaneous Settings)............................................124
Figure 54: Network Settings (LAN Interface Settings) .............................................................125
Figure 55: Date/Time Settings........................................................................................................128
Figure 56: Event Management - Settings .....................................................................................130
Figure 57: Syslog Configuration....................................................................................................131
Figure 58: Event Management - Destinations.............................................................................132
Figure 59: Power Supply Setup .....................................................................................................136
Figure 60: Port Configuration ........................................................................................................138
Figure 61: Power Strip Connections .............................................................................................140
Figure 62: Port Page (power strips) ...............................................................................................141
Figure 63: Port Page (KVM ports) .................................................................................................143
Figure 64: Port Page (Target Server Settings for D2CIM-VUSB)............................................145
Figure 65: Security Settings............................................................................................................147
Figure 66: Security Settings (Strong Passwords)........................................................................149
Figure 67: Security Settings (User Blocking) ..............................................................................151
Figure 68: Security Settings (Encryption & Share) ....................................................................151
Figure 69: Security Settings (Encryption Mode Warning Message).......................................152
Figure 70: IP Access Control...........................................................................................................154
Figure 71: Audit Log ........................................................................................................................157
Figure 72: Device Information.......................................................................................................159
Figure 73: Backup/Restore ..............................................................................................................160
Figure 74: CIM Upgrade from KX Flash ......................................................................................162
Figure 75: Firmware Upgrade ........................................................................................................163
Figure 76: Firmware Upgrade Review..........................................................................................164
Figure 77: Firmware Upgrade Successful ....................................................................................164
Figure 78: Upgrade Report..............................................................................................................165
Figure 79: Reboot..............................................................................................................................166
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Table of Figures
Figure 80: Reboot Confirmation....................................................................................................166
Figure 81: Network Interface .........................................................................................................168
Figure 82: Network Statistics (statistics)......................................................................................169
Figure 83: Network Statistics (interfaces)....................................................................................170
Figure 84: Network Statistics (route)............................................................................................170
Figure 85: Ping Host.........................................................................................................................171
Figure 86: Trace Route to Host.......................................................................................................172
Figure 87: KX Diagnostics...............................................................................................................174
Figure 88: Diagnostics Scripts........................................................................................................174
Figure 89: File Download................................................................................................................175
Figure 90: Dominion KX II Local Console...................................................................................176
Figure 91: Local User Panel on Dominion KX II ........................................................................177
Figure 92: Reset Button (back of unit)..........................................................................................177
Figure 93: Local Console Port Access ...........................................................................................180
Figure 94: Local Port Settings.........................................................................................................182
Figure 95: Factory Reset (Local Console Only)...........................................................................185
Figure 96: Device Managed by CC-SG Message........................................................................187
Figure 97: Remove from CC-SG Management ...........................................................................188
Figure 98: Confirm CC Unmanage................................................................................................188
Figure 99: Device Removed from CC Management ..................................................................189
Figure 100: Change Schema Master..............................................................................................198
Figure 101: Create New Attribute..................................................................................................199
Figure 102: Adding the Attributes ................................................................................................200
Figure 103: Adding the Attributes to the Class ..........................................................................200
Figure 104: ADSI Edit......................................................................................................................201
Figure 105: ADSI Edit (CN=Users)................................................................................................202
Figure 106: Administrator Properties (attribute editor)............................................................203
Figure 107: User Properties.............................................................................................................204
Figure 108: Edit Attribute (adding user to KX II group)...........................................................204
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Chapter 1 Introduction
In This Chapter
Virtual Media .....................................................................................................3
Product Photos...................................................................................................3
Product Features................................................................................................4
Terminology .......................................................................................................6
Package Contents...............................................................................................7
User Guide..........................................................................................................7
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Dominion KX II Overview
Dominion KX II Overview
Dominion KX II is an enterprise-class, secure, digital KVM (Keyboard,
Video, Mouse) switch that provides BIOS-level (and up) access, and
control of up to 64 servers from anywhere in the world via Web browser.
At the rack, Dominion KX II provides BIOS-level control of up to 64
servers and other IT devices from a single keyboard, monitor, and
mouse. The integrated remote access capabilities of the Dominion KX II
provide the same levels of control of your servers via Web browser.
Dominion KX II is easily installed using standard UTP (Cat 5/5e/6)
cabling. Its advanced features include virtual media, 128-bit encryption,
dual power supplies, remote power control, dual Ethernet, LDAP,
RADIUS, Active Directory, Syslog integration, and Web management.
These features enable you to deliver higher uptime, better productivity,
and bulletproof security - at any time from anywhere.
Dominion KX II products can operate as standalone appliances and do
not rely on a central management device. For larger data centers and
enterprises, numerous Dominion KX II units (along with Dominion SX
units for remote serial console access and Dominion KSX for
remote/branch office management) can be integrated into a single logical
solution using Raritan's CommandCenter Secure Gateway (CC-SG)
management appliance.
Figure 1: Dominion KX II Configuration
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Chapter 1: Introduction
Virtual Media
All Dominion KX II models support virtual media. The benefits of virtual
media - mounting of remote drives/media on the target server to support
software installation, and diagnostics - are now available in all of the
Dominion KX II models.
Each Dominion KX II comes equipped with virtual media to enable
remote management tasks using the widest variety of CD, DVD, USB,
internal and remote drives and images. Unlike other solutions, the
Dominion KX II supports virtual media access of hard drives and
remotely mounted images for added flexibility and productivity.
Virtual media sessions are secured using 128-bit AES or RC4 encryption.
The new D2CIM-VUSB CIM (computer interface module) supports
virtual media sessions to target servers supporting the USB 2.0 interface.
This new CIM also supports Absolute Mouse Synchronization as well as
remote firmware update.
Product Photos
Figure 2: Dominion KX2-116
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Product Features
Figure 3: Dominion KX2-432
Figure 4: Dominion KX II CIMs: D2CIM-
VUSB (left); D2CIM-PWR (right)
Product Features
Hardware
•
•
•
Integrated KVM-over-IP remote access
1U or 2U (KX2-464) rack-mountable; brackets included
Dual power supplies with failover; auto-switching power supply
with power failure warning
•
•
•
•
•
•
16, 32, or 64 (on KX2-464) server ports
Multiple user capacity (1/2/4 remote users; 1 local user)
UTP (Cat5/5e/6) server cabling
Dual Ethernet ports (10/100/1000 LAN) with failover
Field upgradeable
Local user port for in-rack access
ƒ
PS/2 keyboard/mouse ports
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Chapter 1: Introduction
ƒ
One front and three back panel USB 2.0 ports for supported USB
devices
ƒ
ƒ
Fully concurrent with remote user access
Local Graphical User Interface (GUI) for administration
•
•
•
Centralized access security
Integrated power control
LED indicators for dual power status, network activity, and remote
user status
•
Hardware reset button
Software
•
•
•
•
•
•
Virtual media with D2CIM-VUSB CIM
Absolute Mouse Synchronization with D2CIM-VUSB CIM
Plug-and-Play
Web-based access and management
Intuitive Graphical User Interface (GUI)
128-bit encryption of complete KVM signal, including video and
virtual media
•
LDAP, Active Directory, RADIUS, or internal authentication and
authorization
•
•
•
•
DHCP or fixed IP addressing
SNMP and Syslog management
Power control associated directly with servers to prevent mistakes
Integration with Raritan's CommandCenter Secure Gateway (CC-
SG) management appliance
•
CC Unmanage feature to remove device from CC-SG control
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Terminology
Terminology
This manual uses the following terminology for the components of a
typical Dominion KX II configuration:
Figure 5: Terminology and Topology
Remote PC
(client)
Networked computers used to access and control target
servers connected to the Dominion KX II. Refer to
list of the Operating Systems supported by Dominion KX
II remotely.
Local Access
Console
(client)
An optional user console (consisting of a keyboard,
mouse, and multi-sync VGA monitor) attached directly to
Dominion KX II to control target servers locally (directly
at the rack, not through the network).
CIMs
Dongles that connect to each target server and Raritan
(Computer Interface power strip. Available for all of the supported Operating
Modules)
Systems. Refer to Supported CIMs for information about
the CIMs supported by Dominion KX II.
Target Servers
Servers with video cards and user interfaces (e.g.,
Windows, Linux, Solaris, etc.) accessed remotely via
Dominion KX II. Refer to Supported Operating Systems
and CIMs (Target Servers) for a list of the supported
Operating Systems and CIMs.
Power Strips
Raritan power strips accessed remotely via the Dominion
KX II.
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Chapter 1: Introduction
Package Contents
Each Dominion KX II ships as a fully-configured stand-alone product in
a standard 1U (2U for KX2-464) 19" rackmount chassis. Each Dominion
KX II unit ships with the following contents:
(1)
Dominion KX II Unit
(1)
Dominion KX II Quick Installation and Setup
Guide
(1)
(1)
(2)
(1)
(1)
(1)
(1)
(1)
Raritan User Manuals CD-ROM
Rackmount Kit
AC Power Cords
Cat5 Network Cable
Cat5 Network Crossover Cable
Set of 4 Rubber Feet (for desktop use)
Application Note
Warranty Card
User Guide
The Dominion KX II User Guide provides the information to install, set
up and configure, access target servers and power strips, use virtual
media, manage users and security, and maintain and diagnose the
Dominion KX II.
This user guide is specific to Dominion KX II (version 2.0); for
information pertaining to version 1.4, refer to the Dominion KX 1.4 User
Guide.
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User Guide
Organization of Information
The user guide is organized as follows:
•
•
•
Chapter 1, Introduction. Overview, features, terminology, and
package contents
Chapter 2, Getting Started. Login information; default IP Address;
supported operating systems, browsers, and CIMs
Chapter 3, Installation and Configuration. Target server
configuration; firewall settings; physical device connections; initial
KX II unit configuration; remote authentication; and users, groups,
and access permissions
•
•
•
Chapter 4, Connecting to the Dominion KX II. User interfaces;
starting the KX II Remote Console; Dominion KX II Favorites
Chapter 5, Accessing Target Servers. Access, control, and switching
between target servers
Chapter 6, Virtual KVM Client. Target server control, mouse pointer
synchronization, keyboard macros, and video settings
•
•
Chapter 7, Virtual Media. Virtual media configuration and access
Chapter 8, User Management. User and group management,
passwords, group-based IP access control, and authentication
settings
•
Chapter 9, Device Management. Network settings, date/time, event
management, power supply setup, port configuration, and power
control
•
•
Chapter 10, Security Settings. Security settings and IP access control
Chapter 11, Maintenance. Audit log; device information; backup and
restore; firmware and CIM upgrades; and reboot
•
•
Chapter 12, Diagnostics. Network interface, network statistics, ping
host, trace route to host, and KX diagnostics
Chapter 13, KX II Local Console. Starting the KX II Local Console,
accessing target servers, and local port administration
•
•
Chapter 14, CC Unmanage. Removing the KX II from CC-SG control
Appendix A, Specifications. Physical specifications; ports used;
target server connection distance and video resolution; and network
speed settings
•
•
Appendix B, Updating the LDAP Schema. Update LDAP schema
(for experienced users)
Appendix C, Informational Notes. Important notes on Dominion KX
II usage
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Chapter 1: Introduction
•
Appendix D, FAQs. General questions, remote access, universal
virtual media, Ethernet and IP networking, servers, installation, local
port, power control, scalability, Computer Interface Modules (CIMs),
security, manageability, miscellaneous, and troubleshooting
Related Documentation
For more information about the Raritan Multi-Platform Client (MPC),
refer to the Raritan Multi-Platform Client (MPC) and Raritan Remote
Client (RRC) User Guide.
For more information about the entire Raritan product line, refer to the
Raritan User Manuals & Quick Setup Guides CD ROM or Raritan's Web
site http://www.raritan.com/support/productdocumentation
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Chapter 2 Getting Started
In This Chapter
Login Information............................................................................................10
Default IP Address ..........................................................................................10
Supported Browsers........................................................................................11
D2CIM-USB G2 Note ......................................................................................13
Login Information
•
The default Dominion KX II login user name is admin and the
default password is raritan. This user has administrative privileges.
•
•
Passwords are case sensitive and must be entered in the exact case
combination in which they were created. For example, the default
password raritan must be entered entirely in lowercase letters.
The first time you start the Dominion KX II you are required to
change the default password.
Tip: For backup and business continuity purposes, it is strongly recommended
that you create a backup administrator user name and password and keep that
information in a secure location.
Default IP Address
Dominion KX II ships with the default IP address of 192.168.0.192.
Supported Operating Systems (Clients)
The following operating systems are supported on the Dominion KX II
Remote Console, Virtual KVM Client™, and Multi-Platform Client
(MPC):
Client OS
Virtual Media (VM) Support on
Client
Windows XP
Yes
Yes
Yes
Windows 2000 SP4
Windows Vista
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Chapter 2: Getting Started
Red Hat Linux 9.0
Yes; Locally held ISO image, Remote File
Server mounting directly from KX
Red Hat Enterprise
Workstation 3.0 and 4.0
Yes; Locally held ISO image, Remote File
Server mounting directly from KX
SUSE Linux Professional 9.2
and 10
Yes; Locally held ISO image, Remote File
Server mounting directly from KX
Fedora™ Core 5 and above
Yes; Locally held ISO image, Remote File
Server mounting directly from KX
Mac
No
No
Solaris
Supported Browsers
Dominion KX II supports the following browsers:
•
•
•
•
Internet Explorer 6 and 7
Firefox 1.5 and 2.0
Mozilla 1.7
Safari 2.0
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Supported Operating Systems and CIMs (Target Servers)
Supported Operating Systems and CIMs (Target Servers)
In addition to the new Dominion KX II D2CIMs, most Paragon® and
Dominion KX I CIMs are supported. The following table displays the
supported target server operating systems, CIMs, virtual media, and
mouse modes:
Note: D2CIM-VUSB is not supported on Sun (Solaris) targets.
Mouse
Modes
Supported CIMs
V
Target Server
Dominion KX
II
D2CIMs
M
Dominion KX I
DCIMs
A
M
S
M
Paragon CIMs
IM
Windows XP
P2CIM-PS2
P2CIM-AUSB
UKVMPD
UUSBPD
Windows 2000
DCIM-PS2
9
9
9
9
9
Windows 2000 Server
Windows 2003 Server
Windows Vista
DCIM-USB
DCIM-USB G2
D2CIM-VUSB
Red Hat Linux 9.0
P2CIM-PS2
P2CIM-AUSB
UKVMPD
UUSBPD
D2CIM-VUSB
(excluding Red
Hat Enterprise
Workstation 3.0)
DCIM-PS2
9
DCIM-USB
DCIM-USB G2
Red Hat Enterprise
Workstation 3.0 and
4.0
P2CIM-PS2
P2CIM-AUSB
UKVMPD
UUSBPD
SUSE Linux
Professional 9.2 and
10
DCIM-PS2
9
9
9
9
DCIM-USB
DCIM-USB G2
D2CIM-VUSB
D2CIM-VUSB
P2CIM-PS2
P2CIM-AUSB
UKVMPD
UUSBPD
DCIM-PS2
Fedora Core 3
and above
DCIM-USB
DCIM-USB G2
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Chapter 2: Getting Started
P2CIM-AUSB
UUSBPD
DCIM-USB
9
9
Mac OS
D2CIM-VUSB
DCIM-USB G2
DCIM-SUN
DCIM-SUSB
DCIM-USB G2
DCIM-USB
All Solaris OSs
supported in
Dominion KX I
P2CIM-SUN
P2CIM-SUSB
9
9
9
P2CIM-PS2
P2CIM-AUSB
UUSBPD
IBM AIX
HP UX
DCIM-USB G2
DCIM-PS2
P2CIM-PS2
P2CIM-AUSB
UUSBPD
DCIM-USB
DCIM-USB G2
DCIM-PS2
Remote Power Strips
Serial Devices
D2CIM-PWR
P2CIM-SER
Legend:
•
•
•
•
•
VM: Virtual Media (D2CIM-VUSB only)
AM: Absolute Mouse Synchronization (D2CIM-VUSB only)
IM: Intelligent Mouse Mode
SM: Standard Mouse Mode
9: Supported
Note: The DCIM-USB G2 provides a small slide switch on the back of the CIM.
Move the switch to P for PC-based USB target servers; move the switch to S for
Sun USB target servers.
A new switch position takes effect only after the CIM is power-cycled. To power-
cycle the CIM, remove the USB connector from the target server and plug it
back in a few seconds later.
D2CIM-USB G2 Note
Note: The DCIM-USB G2 provides a small slide switch on the back of the CIM.
Move the switch to P for PC-based USB target servers; move the switch to S for
Sun USB target servers.
A new switch position takes effect only after the CIM is power-cycled. To power-
cycle the CIM, remove the USB connector from the target server and plug it
back in a few seconds later.
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Chapter 3 Installation and Configuration
In This Chapter
Step 1: Configure Target Servers ...................................................................15
Step 4: Connect the Equipment......................................................................29
Remote Authentication ...................................................................................36
Overview
This section provides a brief overview of the installation process. Each
step is further detailed in the remaining sections of this chapter.
¾ To install and configure Dominion KX II:
1. Configure the target servers.
2. (Optional) Configure the keyboard language.
3. Configure the network firewall settings.
4. Connect the equipment.
5. Configure the Dominion KX II unit.
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Chapter 3: Installation and Configuration
Step 1: Configure Target Servers
Target servers are the computers that will be accessed and controlled via
the Dominion KX II. Before installing Dominion KX II, configure all
target servers to ensure optimum performance. This configuration
applies only to target servers, not to the client workstations (remote PCs)
used to access Dominion KX II remotely. Refer to Chapter 1:
information.
¾ To configure the target servers:
•
•
•
•
Check the video resolution.
Check the desktop background.
Adjust the mouse settings.
Perform OS-specific mouse and video configuration.
Supported Video Resolutions
Ensure that each target server's video resolution and refresh rate are
supported by Dominion KX II and that the signal is non-interlaced.
Video resolution and cable length are important factors in the ability to
obtain mouse synchronization. Refer to Target Server Connection
Dominion KX II supports these resolutions:
640x350 @70 Hz
640x350 @85 Hz
640x400 @56 Hz
640x400 @84 Hz
640x400 @85 Hz
640x480 @60 Hz
640x480 @66.6 Hz
640x480 @72 Hz
640x480 @75 Hz
640x480 @85 Hz
640x480 @90 Hz
640x480 @100 Hz
720x400 @85 Hz
800x600 @56 Hz
800x600 @60 Hz
800x600 @70 Hz
800x600 @72 Hz
800x600 @75 Hz
800x600 @85 Hz
800x600 @90 Hz
800x600 @100 Hz
832x624 @75.1 Hz
1024x768 @60 Hz
1024x768 @70 Hz
1024x768 @90 Hz
1024x768 @100 Hz
1152x864 @60 Hz
1152x864 @70 Hz
1152x864 @75 Hz
1152x864 @85 Hz
1152x870 @75.1 Hz
1152x900 @66 Hz
1152x900 @76 Hz
1280x960 @60 Hz
1280x960 @85 Hz
1280x1024 @60 Hz
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Step 1: Configure Target Servers
640x480 @120 Hz
1024x768 @72 Hz
1024x768 @75 Hz
1024x768 @85 Hz
1280x1024 @75 Hz
1280x1024 @85 Hz
1600x1200 @60 Hz
720x400 @70 Hz
720x400 @84 Hz
Note: Composite Sync and Sync-on-Green video require an additional adapter.
Desktop Background
For optimal bandwidth efficiency and video performance, target servers
running graphical user interfaces such as Windows, Linux, X-Windows,
Solaris, and KDE require configuration. The desktop background need
not be completely solid; but desktop backgrounds featuring photos or
complex gradients might degrade performance.
Mouse Settings
The Dominion KX II operates in several mouse modes:
•
•
•
(D2CIM-VUSB only)
animated mouse)
For both the Standard and Intelligent mouse modes, mouse parameters
must be set to specific values, which are described later in this manual.
Mouse parameters do not have to be altered for Absolute Mouse
Synchronization; D2CIM-VUSB is required for this mode. Mouse
configurations will vary on different target operating systems; consult
your OS documentation for additional detail.
Intelligent mouse mode generally works well on most Windows
platforms. Intelligent mouse mode may produce unpredictable results
when active desktop is set on the target. For additional information on
Intelligent Mouse mode, refer to the Raritan Multi-Platform Client
(MPC) and Raritan Remote Client (RRC) User Guide (Appendix B:
Conditions for Intelligent Mouse Synchronization) available on Raritan's
Website http://www.raritan.com/support/productdocumentation, or on
the Raritan User Manuals & Quick Setup Guides CD ROM included with
your Dominion KX II shipment.
Operating System Mouse and Video Settings
This section provides video mode and mouse information specific to the
Operating System in use on the target server.
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Chapter 3: Installation and Configuration
Windows XP / Windows 2003 Settings
¾ To configure target servers running Microsoft Windows
XP/2003:
1. Configure the mouse settings:
a. Select Start > Control Panel > Mouse.
b. Open the Pointer Options tab. In the Motion group:
ƒ
Set the mouse motion speed setting exactly to the middle
speed.
ƒ
ƒ
Disable the Enhanced pointer precision option.
Click OK.
2. Disable transition effects:
a. Select the Display option from Control Panel.
b. Open the Appearance tab.
c. Click the Effects button.
d. Clear the Use the following transition effect for menus and
tooltips option.
e. Click OK.
f. Close the Control Panel.
Note: For target servers running Windows 2000 or XP, you may wish to create
a user name that will be used only for remote connections through Dominion
KX II. This will enable you to keep the target server's slow mouse pointer
motion/acceleration settings exclusive to the Dominion KX II connection.
Windows XP and 2000 login screens revert to pre-set mouse parameters that
differ from those suggested for optimal Dominion KX II performance. As a
result, mouse synchronization may not be optimal for these screens.
WARNING! Proceed only if you are comfortable adjusting the registry on
Windows target servers. You can obtain better Dominion KX II mouse
synchronization at login screens by using the Windows registry editor to change
the following settings (HKEY_CURRENT_USER\Control Panel\Mouse):
MouseSpeed = 0; MouseThreshold 1= 0; MouseThreshold 2 = 0.
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Step 1: Configure Target Servers
Windows 2000 Settings
¾ To configure target servers running Microsoft Windows
2000:
1. Configure the mouse settings:
a. Select Start > Control Panel > Mouse.
b. Open the Motion tab.
ƒ
ƒ
Set the acceleration to None.
Set the mouse motion speed setting exactly to the middle
speed.
ƒ
Click OK.
2. Disable transition effects:
a. Select the Display option from Control Panel.
b. Open the Effects tab.
c. Clear the Use the following transition effect for menus and
tooltips option.
d. Click OK.
e. Close the Control Panel.
Windows Vista
¾ To configure target servers running Microsoft Windows
Vista:
1. Configure the mouse settings:
a. Select Start > Settings > Control Panel > Mouse.
b. Open the Pointer Options tab. In the Motion group:
ƒ
Set the mouse motion speed setting exactly to the middle
speed.
ƒ
ƒ
Disable the Enhanced pointer precision option.
Click OK.
2. Disable animation and fade effects:
a. Select the System option from Control Panel.
b. Select Advanced system settings. The System Properties dialog
opens.
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Chapter 3: Installation and Configuration
c. Open the Advanced tab.
d. Click the Settings button in the Performance group. The
Performance Options dialog opens.
e. Under Custom options, clear the following checkboxes:
Animation options:
Animate controls and elements inside windows
Animate windows when minimizing and
maximizing
Fade options:
Fade or slide menus into view
Fade or slide ToolTips into view
Fade out menu items after clicking
f. Click OK.
g. Close the Control Panel.
Linux Settings (Red Hat 9)
Note: The following settings are optimized for standard mouse mode only.
¾ To configure target servers running Linux (graphical
user interface):
1. Configure the mouse settings:
a. Select Main Menu > Preferences > Mouse. The Mouse
Preferences dialog opens.
b. Open the Motion tab.
c. Within the Speed group, set the Acceleration slider to the exact
center.
d. Within the Speed group, set the Sensitivity towards low.
e. Within the Drag & Drop group, set the Threshold towards small.
f. Close the Mouse Preferences dialog.
Note: If these steps do not work, issue the xset mouse 1 1 command
as described in the Linux command line instructions.
2. Configure the screen resolution:
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Step 1: Configure Target Servers
a. Select Main Menu > System Settings > Display. The Display
Settings dialog opens.
b. From the Display tab, select a Resolution supported by
Dominion KX II.
c. From the Advanced tab, verify that the Refresh Rate is
supported by Dominion KX II.
Note: Once connected to the target server, in many Linux graphical
environments, the <CTRL> <ALT> <+> command will change the video
resolution, scrolling through all available resolutions that remain enabled in the
XF86Config file.
¾ To configure target servers running Linux (command
line):
1. Set the mouse acceleration to exactly 1 and set the threshold to
exactly 1. Enter this command: xset mouse 1 1. This should be set for
execution upon login.
2. Ensure that each target server running Linux is using a resolution
supported by Dominion KX II at a standard VESA resolution and
refresh rate.
3. Each Linux target server should also be set so the blanking times are
within +/- 40% of VESA standard values:
ƒ
ƒ
Go to the Xfree86 Configuration file XF86Config
Using a text editor, disable all non-Dominion KX II supported
resolutions
ƒ
Disable the virtual desktop feature (not supported by Dominion
KX II)
ƒ
ƒ
Check blanking times (+/- 40% of VESA standard)
Restart computer
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Chapter 3: Installation and Configuration
Note: If you change video resolution, you must logout of the target server and
log back in for the video settings to take effect.
Note for Red Hat 9 Target Servers
If you are running Red Hat 9 on the target server using a USB CIM, and
are experiencing problems with the keyboard and/or mouse, there is an
additional configuration setting you can try.
Tip: You might have to perform these steps even after a fresh OS installation.
¾ To configure Red Hat 9 servers using USB CIMs:
1. Locate the configuration file (usually /etc/modules.conf) in your
system.
2. Using the editor of your choice, make sure that the alias usb-
controller line in the modules.conf file is as follows:
alias usb-controller usb-uhci
Note: If there is another line using usb-uhci in the /etc/modules.conf
file, it needs to be removed or commented out.
3. Save the file.
4. Reboot the system in order for the changes to take effect.
Linux Settings (Red Hat 4)
Note: The following settings are optimized for standard mouse mode only.
¾ To configure target servers running Linux (graphical
user interface):
1. Configure the mouse settings:
a. Select Main Menu > Preferences > Mouse. The Mouse
Preferences dialog opens.
b. Open the Motion tab.
c. Within the Speed group, set the Acceleration slider to the exact
center.
d. Within the Speed group, set the Sensitivity towards low.
e. Within the Drag & Drop group, set the Threshold towards small.
f. Close the Mouse Preferences dialog.
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Step 1: Configure Target Servers
Note: If these steps do not work, issue the xset mouse 1 1 command
as described in the Linux command line instructions.
2. Configure the screen resolution:
a. Select Main Menu > System Settings > Display. The Display
Settings dialog opens.
b. From the Settings tab, select a Resolution supported by
Dominion KX II.
c. Click OK.
Note: If you change video resolution, you must logout of the target server and
log back in for the video settings to take effect.
SUSE Linux 10.1 Settings
Note: Do not attempt to synchronize the mouse at the SUSE login prompt. You
must be connected to the target server to synchronize the mouse cursors.
¾ To configure the mouse settings:
1. Select Desktop > Control Center. The Desktop Preferences dialog
opens.
2. Select Mouse. The Mouse Preferences dialog opens.
3. Open the Motion tab.
4. Within the Speed group, set the Acceleration slider to the exact
center position.
5. Within the Speed group, set the Sensitivity slider to low.
6. Within the Drag & Drop group, set the Threshold slider to small.
7. Click Close.
¾ To configure the video:
1. From Desktop Preferences, select Graphics Card and Monitor. The
Card and Monitor Properties dialog opens.
2. Verify that a Resolution and Refresh Rate is in use that is supported
by Dominion KX II. Please refer to Supported Video Resolutions for
more information.
Note: If you change video resolution, you must logout of the target server and
log back in for the video settings to take effect.
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Chapter 3: Installation and Configuration
Make Linux Settings Permanent
Note: These steps may vary slightly depending on the specific version of Linux
in use.
¾ To make your settings permanent in Linux (prompt):
1. Select Main Menu > Preferences > More Preferences > Sessions. The
Sessions dialog opens.
2. Open the Session Options tab.
3. Check the Prompt on logout checkbox and click OK. This option
prompts you to save your current session when you logout.
4. Upon logging out, check the Save current setup option from the
dialog presented.
5. Click OK.
Tip: If you do not want to be prompted upon logout, follow these procedures
instead.
¾ To make your settings permanent in Linux (no prompt):
1. Select Main Menu > Preferences > More Preferences > Sessions. The
Session dialog opens.
2. Open the Session Options tab.
3. Clear the Prompt on logout checkbox.
4. Check the Automatically save changes to the session checkbox and
click OK. This option automatically saves your current session when
you logout.
Sun Solaris Settings
¾ To configure target servers running Sun Solaris:
1. Set the mouse acceleration value to exactly 1 and the threshold to
exactly 1. This can be performed:
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Step 1: Configure Target Servers
ƒ
From the graphical user interface:
Figure 6: Solaris Mouse Configuration
ƒ
With the command line:
xset mouse a t
(where “a” is the acceleration and “t” is the threshold.)
2. All target servers must be configured to one of the display
resolutions supported by Dominion KX II. The most popular
supported resolutions for Sun machines are:
Display
Resolution
Vertical Refresh Rate
Aspect
Ratio
1600 x 1200
1280 x 1024
1152 x 864
1024 x 768
800 x 600
75 Hz
4:3
5:4
4:3
4:3
4:3
9:5
4:3
60,75,85 Hz
75 Hz
60,70,75,85 Hz
56,60,72,75,85 Hz
85 Hz
720 x 400
640 x 480
60,72,75,85 Hz
3. Target servers running the Solaris operating system must output
VGA video (H-and-V sync, not composite sync).
¾ To change your Sun video card output from composite
sync to the non-default VGA output:
1. Issue the Stop+A command to drop to bootprom mode.
2. Issue the following command to change the output resolution:
setenv output-device screen:r1024x768x70
3. Issue the “boot” command to reboot the server.
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Chapter 3: Installation and Configuration
You can also contact your Raritan representative to purchase a video
output adapter:
If you Have:
Use this Video Output Adapter:
Sun 13W3 with composite sync
output
APSSUN II Guardian converter
Sun HD15 with composite sync
output
1396C converter to convert from HD15 to 13W3 and an
APSSUN II Guardian converter to support composite
sync
Sun HD15 with separate sync output APKMSUN Guardian converter
Note: Some of the standard Sun background screens may not center precisely on
certain Sun servers, with dark borders. Use another background or place a light
colored icon in the upper left hand corner.
Mouse Settings
¾ To configure the mouse settings (Sun Solaris 10.1):
1. Select Launcher. Application Manager - Desktop Controls opens.
2. Select Mouse Style Manager. The Style Manager - Mouse dialog
opens.
3. Set the Acceleration slider to 1.0.
4. Set the Threshold slider to 1.0.
5. Click OK.
Accessing the Command Line
1. Right click.
2. Select Tools > Terminal. A terminal window opens. (It is best to be at
the root to issue commands.)
Video Settings (POST)
Sun systems have two different resolution settings: a POST resolution
and a GUI resolution. Please Note that 1024x768x75 is used as an
example here; substitute the resolution and refresh rate you are using.
Run these commands from the command line.
¾ To check current POST resolution:
Run the following command as root: # eeprom output-device
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Step 1: Configure Target Servers
¾ To change POST resolution:
1. # eeprom output-device=screen:r1024x768x75
2. Logout or restart computer.
Video Settings (GUI)
The GUI resolution can be checked and set using different commands
depending on the video card in use. Please Note that 1024x768x75 is
used as an example here; substitute the resolution and refresh rate you
are using. Run these commands from the command line.
The following table is organized by card:
Card
To Check Resolution:
To Change Resolution:
1. # /usr/sbin/pgxconfig -res 1024x768x75
32-bit
# /usr/sbin/pgxconfig -prconf
2. Logout or restart computer.
1. # /usr/sbin/m64config -res 1024x768x75
2. Logout or restart computer.
64-bit
# /usr/sbin/m64config -prconf
# /usr/sbin/fbconfig -prconf
1. # /usr/sbin/fbconfig -res 1024x768x75
2. Logout or restart computer.
32-bit
and
64-bit
IBM AIX 5.3 Settings
Follow these steps in this section to configure target servers running IBM
AIX 5.3.
¾ To configure the mouse:
1. Go to Launcher.
2. Select Style Manager.
3. Click Mouse. The Style Manager - Mouse dialog opens.
4. Use the sliders to set the Mouse acceleration to 1.0 and Threshold to
1.0.
5. Click OK.
¾ To configure the video:
1. From the Launcher, select Application Manager.
2. Select System_Admin.
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Chapter 3: Installation and Configuration
3. Select Smit > Devices > Graphic Displays > Select the Display
Resolution and Refresh Rate.
4. Select the video card in use.
5. Click List. A list of display modes is presented.
6. Select a resolution and refresh rate supported by the Dominion KX
II. Please refer to Supported Video Resolutions for more information.
Note: If you change video resolution, you must logout of the target server and
log back in for the video settings to take effect.
Make UNIX Settings Permanent
Note: These steps may vary slightly depending on the type of UNIX (e.g.,
Solaris, IBM AIX) and the specific version in use.
1. Select Style Manager > Startup. The Style Manager - Startup dialog
opens.
2. Select the Logout Confirmation Dialog option of On. This option
prompts you to save your current session when you logout.
Apple Macintosh Settings
For target servers running an Apple Macintosh operating system, the
preferred method is to use the D2CIM-VUSB and Absolute Mouse
Synchronization.
Note: Enable the Absolute mouse scaling for MAC server option in the Port (see
Step 2 (Optional): Configure Keyboard Language
Note: This step is not required if you are using the US/International language
keyboard.
If you are using a non-US language, the keyboard has to be configured
for the appropriate language. In addition, the keyboard language for the
client machine and the target servers has to match.
Please consult the documentation for your operating system for
additional information about changing the keyboard layout.
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Step 3: Configure Network Firewall Settings
Change the Keyboard Layout Code (Sun Targets)
Use this procedure if you are using a DCIM-SUSB and would like the
keyboard layout changed to another language.
¾ To change the keyboard layout code (DCIM-SUSB only):
1. Open a Text Editor window on the Sun workstation.
2. Check that the NUM LOCK key is active and press the left CTRL key
and the DEL key on your keyboard. The Caps Lock LED starts to
blink, indicating that the CIM is in Layout Code Change mode.
The text window displays: Raritan Computer, Inc. Current keyboard
layout code = 22h (US5 UNIX).
3. Type the layout code desired (for example, 31 for the Japanese
keyboard).
4. Press Enter.
5. Shut down the unit and power ON once again. The DCIM-SUSB
performs a reset (power cycle).
6. Using MPC, type something to verify that the characters are correct.
Step 3: Configure Network Firewall Settings
To access Dominion KX II through a network firewall, your firewall
must allow communication on TCP Port 5000 or another port that you
information about designating another discovery port.
To take advantage of the Dominion
KX II:
The firewall must allow
inbound communication on:
Web-access capabilities
Port 443 - standard TCP port for
HTTPS communication
Automatic redirection of HTTP requests to
HTTPS
Port 80 - standard TCP port for HTTP
communication
(i.e., so users can type the more common
“http://xxx.xxx.xxx.xxx” instead of
“https://xxx.xxx.xxx.xxx”)
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Chapter 3: Installation and Configuration
Step 4: Connect the Equipment
Connect the Dominion KX II to the power supply, network, local PC, and
target servers. The numbers in the diagram correspond to the sections
describing the connection.
Figure 7: Dominion KX II Connections
1. AC Power
¾ To connect the power supply:
1. Attach the included AC power cord to the Dominion KX II and plug
into an AC power outlet.
2. For dual power failover protection, attach the second included AC
power cord and plug it into a different power source than the first
power cord.
Note: If you only attach one power cord, the power LED on the Dominion KX II
front panel will display red because the system is set to automatically detect both
about turning off automatic detection for the power source not in use.
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Step 4: Connect the Equipment
2. Network Ports
Dominion KX II provides two Ethernet ports for failover purposes (not
for load-balancing). By default, only LAN1 is active and the automatic
failover is disabled. When enabled, if the Dominion KX II internal
network interface or the network switch to which it is connected
becomes unavailable, LAN2 will be enabled using the same IP address.
¾ To connect the network:
1. Connect a standard Ethernet cable (included) from the network port
labeled LAN1 to an Ethernet switch, hub, or router.
2. To make use of the optional Dominion KX II Ethernet failover
capabilities:
ƒ
Connect a standard Ethernet cable from the network port labeled
LAN2 to an Ethernet switch, hub, or router.
ƒ
Enable Automatic Failover on the Network Configuration screen
Use both network ports only if you want to use one as a failover port.
3. Local Access Port (local PC)
For convenient access to target servers while at the rack, use the
Dominion KX II Local Access port. While the local port is required for
installation and setup, it is optional for subsequent use. The local port
provides the KX II Local Console graphical user interface for
administration and target server access.
¾ To connect the local port:
Attach a multi-sync VGA monitor, mouse, and keyboard to the
respective Local User ports (using either a PS/2 or USB keyboard and
mouse).
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Chapter 3: Installation and Configuration
4. Target Server Ports
Dominion KX II uses standard UTP cabling (Cat5/5e/6) to connect to each
¾ To connect a target server to the Dominion KX II:
1. Use the appropriate Computer Interface Module (CIM). Refer to
Supported CIMs for more information about the CIMs to use with
each operating system.
2. Attach the HD15 video connector of your CIM to the video port of
your target server. Ensure that your target server's video has already
been configured to a supported resolution and refresh rate. For Sun
servers, also ensure that your target server's video card has been set
to output standard VGA (H-and-V sync) and not composite sync.
3. Attach the keyboard/mouse connector of your CIM to the
corresponding ports on your target server. Using a standard straight-
through UTP (Cat5/5e/6) cable, connect the CIM to an available
server port on the back of your Dominion KX II unit.
Note: The DCIM-USB G2 provides a small slide switch on the back of the CIM.
Move the switch to P for PC-based USB target servers; move the switch to S for
Sun USB target servers.
A new switch position takes effect only after the CIM is power-cycled. To
power-cycle the CIM, remove the USB connector from the target server
and plug it back in a few seconds later.
Step 5: Dominion KX II Initial Configuration
The first time you power up the Dominion KX II unit, there is some
initial configuration that you need to perform through the KX II Local
Console:
•
•
•
•
Change the default password.
Assign the IP Address.
Name the target servers.
Specify power supply auto-detection.
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Step 5: Dominion KX II Initial Configuration
Changing the Default Password
The Dominion KX II ships with a default password. The first time you
start the Dominion KX II you are required to change that password.
¾ To change the default password:
1. Power ON the Dominion KX II using the power switch(es) at the
back of the unit. Please wait for the Dominion KX II unit to boot. (A
beep signals that the boot is complete.)
2. Once the unit has booted, the KX II Local Console is visible on the
monitor attached to the Dominion KX II local port. Type the default
username (admin) and password (raritan) and click Login. The
Change Password screen is displayed.
3. Type your old password (raritan) in the Old Password field.
4. Type a new password in the New Password field; retype the new
password in the Confirm New Password field. Passwords can be up
to 64 characters in length and can consist of English alphanumeric
characters and the special characters identified in the table following
these steps.
5. Click Apply.
6. You will receive confirmation that the password was successfully
changed. Click OK. The Port Access page is displayed.
Note: The default password can also be changed from the Raritan Multi-
Platform Client (MPC). For more information, refer to the Raritan Multi-
Platform Client (MPC) and Raritan Remote Client (RRC) User Guide.
Valid Special Characters
Character Description
Character Description
!
Exclamation point
Double quote
Pound sign
:
Colon
"
;
Semi-colon
Equal sign
#
$
%
&
'
=
>
?
@
[
Dollar sign
Greater than sign
Question mark
At sign
Percent sign
Ampersand
Single quote
Left parenthesis
Left bracket
Backward slash
(
\
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Chapter 3: Installation and Configuration
)
*
+
,
Right parenthesis
Asterisk
]
Right bracket
Caret
^
_
`
Plus sign
Underscore
Grave accent
Left brace
Pipe sign
Right brace
Tilde
Comma
-
.
Dash
{
Period
|
}
/
Forward slash
Less than sign
<
~
Assigning an IP Address
These procedures describe how to assign an IP Address using the
Network Settings page. For complete information about all of the fields
1. From the KX II Local Console, select Device Settings > Network
Settings. The Network Settings page opens.
Figure 8: Network Settings
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Step 5: Dominion KX II Initial Configuration
2. Specify a meaningful Device Name for your Dominion KX II unit; up
3. Select the IP auto configuration from the drop-down list:
ƒ
None (Static IP). This option requires that you manually specify
the network parameters. This is the recommended option
because the Dominion KX II is an infrastructure device and its IP
Address should not change.
ƒ
DHCP. With this option, network parameters are assigned by the
DHCP server.
4. If you specify an IP configuration of None, type the TCP/IP
parameters for your Dominion KX II unit: IP address, Subnet mask,
Gateway IP address, Primary DNS server IP address, and (optional)
Secondary DNS server IP address.
5. When finished, click OK.
Your Dominion KX II unit is now network accessible.
Note: In some environments, the LAN Interface Speed & Duplex setting default
of Autodetect (auto-negotiation) does not properly set the network parameters,
resulting in network issues. In these instances, setting the Dominion KX II
LAN Interface Speed & Duplex field to 100 Mbps/Full Duplex (or whatever
option is appropriate to your network) addresses the issue. Refer to the
Naming Target Servers
¾ To name the target servers:
1. Connect all of the target servers if you have not already done so (as
described in Step 3: Connect the Equipment, Target Server Ports (see
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Chapter 3: Installation and Configuration
2. Using the KX II Local Console, select Device Settings > Port
Configuration. The Port Configuration page opens:
Figure 9: Port Configuration
3. Click on the Port Name of the target server you want to rename. The
4. Assign a name to identify the server connected to that port. The
name can be up to 32 characters; alphanumeric and special
5. Click OK.
Specifying Power Supply Auto-detection
The Dominion KX II provides dual power supplies, and can
automatically detect and provide notification regarding the status of
these power supplies. Proper configuration ensures that the Dominion
KX II sends the appropriate notifications should a power supply fail. The
Power Supply Setup page is configured to automatically detect both
power supplies; use this page to disable automatic detection of the
power supply not in use.
¾ To disable power supply auto-detection for the power
supply not in use:
1. Using the KX II Local Console, select Device Settings > Power Supply
Setup. The Power Supply Setup page opens.
2. Clear auto-detection for the power supply that you are not using.
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Remote Authentication
Note to CC-SG Users
If you are using Dominion KX II in a CC-SG configuration, perform the
installation steps as outlined above, and when finished, consult the
CommandCenter Secure Gateway User Guide, Administrator Guide, or
Deployment Guide to proceed (all found on Raritan's Website under
Support: http://www.raritan.com/support/productdocumentation).
Note: The remainder of this user guide applies primarily to deploying Dominion
KX II unit(s) without the integration functionality of CC-SG.
Remote Authentication
Note to CC-SG Users
When the Dominion KX II is controlled by CommandCenter Secure
Gateway, CC-SG authenticates users and groups, except for local users
(requiring local port access). When CC-SG is controlling the Dominion
KX II, local port users will be authenticated against the local user
database or the Remote Authentication server (LDAP or RADIUS)
configured on the Dominion KX II; they will not be authenticated against
the CC-SG user database.
For additional information about CC-SG authentication, refer to the
CommandCenter Secure Gateway User Guide, Administrator Guide, or
Deployment Guide at:
http://www.raritan.com/support/productdocumentation.
Supported Protocols
In order to simplify management of usernames and passwords, the
Dominion KX II provides the capability to forward authentication
requests to an external authentication server. Two external
authentication protocols are supported: LDAP and RADIUS.
Note on Microsoft Active Directory
Microsoft Active Directory uses the LDAP protocol natively, and can
function as an LDAP server and authentication source for Dominion KX
II. If it has the IAS (Internet Authorization Server) component, a
Microsoft Active Directory server can also serve as a RADIUS
authentication source.
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Chapter 3: Installation and Configuration
Authentication vs. Authorization
Authentication is the process of verifying that a user is who he says he is.
Once a user is authenticated, the user's group is used to determine his
system and port permissions. The user's assigned privileges determine
what type of access is allowed. This is called authorization.
When Dominion KX II is configured for remote authentication, the
external authentication server is used primarily for the purposes of
authentication, not authorization.
The flow diagram illustrates this process:
Figure 10: Authentication/Authorization Flow Diagram
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Users, Groups, and Access Permissions
Note the importance of the group to which a given user belongs, as well
as the need to configure the group named, “Unknown”. If the external
authentication server returns a group name that is not recognized by the
Dominion KX II, that user's permissions are determined by the
permanent group named “Unknown”.
determine how to configure your authentication server to return user
group information to the Dominion KX II as part of its reply to an
authentication query.
Users, Groups, and Access Permissions
The Dominion KX II stores an internal list of all user and group names to
determine access authorization and permissions. This information is
stored internally in an encrypted format. There are several forms of
authentication and this one is known as “local authentication”. All users
have to be authenticated; if Dominion KX II is configured for LDAP or
RADIUS, that authentication is processed first, followed by local
authentication.
Users
User names and passwords are required to gain access to the Dominion
KX II unit. This information is used to authenticate users attempting to
access your Dominion KX II unit. Refer to User Management for more
information about adding and editing users.
Groups
Every Dominion KX II unit is delivered with three default user groups;
these groups cannot be deleted:
Admin
Users that are a member of this group have full
administrative privileges. The original, factory-default
user is a member of this group and has the complete
set of system privileges.
Unknown
This is the default group for users who are
authenticated externally using LDAP or RADIUS. If the
external LDAP or RADIUS server does not identify a
valid user group, the Unknown group is used.
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Chapter 3: Installation and Configuration
Individual
Group
An individual group is essentially a “group” of one.
That is, the specific user is in its own group, not
affiliated with other real groups. Individual groups can
be identified by the “@” in the Group Name. The
individual group allows a user account to have the
same rights as a group.
In addition to the system-supplied default groups, you can create groups
and specify the appropriate permissions to suit your needs. Refer to User
Management for more information about creating and editing user
groups.
Relationship between Users and Groups
Users belong to a group and groups have privileges. Organizing the
various users of your Dominion KX II into groups saves time by
allowing you to manage permissions for all users in a group at once,
instead of managing permissions on a user-by-user basis.
You may also choose not to associate specific users with groups. In this
case, you can classify the user as “Individual.”
Upon successful authentication, the device uses Group information to
determine the user's permissions - which server ports are accessible,
whether rebooting the unit is allowed, and other features.
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Chapter 4 Connecting to the Dominion KX
II
In This Chapter
User Interfaces..................................................................................................40
KX II Local Console: KX II Devices ...............................................................41
Language Support ...........................................................................................44
Launching the Dominion KX II......................................................................45
Managing Favorites.........................................................................................49
User Interfaces
There are several user interfaces in the Dominion KX II providing you
with easy access any time, anywhere. These include the KX II Local
Console, the KX II Remote Console, and the Multi-Platform Client
(MPC). The following table identifies these interfaces and their use for
target server access and administration locally and remotely:
Local
Remote
Access Admi
n
Access Admi
n
User Interface
9
9
KX II Local Console
9
9
9
9
9
KX II Remote Console
Virtual KVM Client
Multi-Platform Client
(MPC)
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Chapter 4: Connecting to the Dominion KX II
KX II Local Console: KX II Devices
When you are located at the server rack, Dominion KX II provides
standard KVM switching and administration via the KX II Local
Console. The KX II Local Console provides a direct KVM (analog)
connection to your connected servers; the performance is exactly as if
you were directly connected to the server's keyboard, mouse, and video
ports.
There are many similarities among the KX II Local Console and the KX II
Remote Console graphical user interfaces, and where there are
differences, they are noted in the user manual. The KX II Local Console
and the KX II Remote Console user interfaces are almost identical; the
following options are available in the KX II Local Console, but not the
KX II Remote Console:
•
•
page 185)
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Dominion KX II Remote Console: Dominion KX II Devices
Dominion KX II Remote Console: Dominion KX II Devices
The Dominion KX II Remote Console is a browser-based graphical user
interface that allows you to access target servers connected to the
Dominion KX II and to remotely administer the Dominion KX II.
The Dominion KX II Remote Console provides a digital connection to
your connected target servers. Whenever you access a target server using
the Dominion KX II Remote Console, a Virtual KVM Client window is
opened. One Virtual KVM Client is opened for each target server,
permitting simultaneous access when supported by the specific
Dominion KX II unit (for example, KX2-116 supports only one remote
session).
There are many similarities among the Dominion KX II Local Console
and the Dominion KX II Remote Console graphical user interfaces, and
where there are differences, they are noted in the user manual. The
following options are available in the Dominion KX II Remote Console,
but not the Dominion KX II Local Console:
•
•
•
•
•
•
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Chapter 4: Connecting to the Dominion KX II
Multi-Platform Client (MPC): KX I and Dominion KX II Devices
The Raritan Multi-Platform Client (MPC) is a graphical interface that
allows you to remotely access the target devices connected to Dominion
units. MPC can be installed for standalone use or accessed through a
Web browser.
After installing the Dominion KX II, either download a standalone
version of Raritan MPC and establish an initial network connection, or
launch the application directly.
Note: MPC supports both KX I and Dominion KX II devices; use MPC if you
would like to access servers connected to both KX I and Dominion KX II devices
with one user interface.
¾ To launch MPC directly:
1. To launch MPC from a client running any browser, type http://IP-
ADDRESS/mpc into the address line, where IP-ADDRESS is the IP
address of your Raritan device. MPC will launch in a new window
that does not contain a menu bar, tool bar, scroll bar, or address bar.
Work in this window and toggle to other open windows using the
ALT+TAB command.
2. When MPC launches, a device tree of all automatically detected
Raritan devices found on your subnet is displayed on the left side of
the screen. If you do not find your Dominion KX II unit listed by
name, create an icon manually by selecting Connection > New
Profile. The Add Connection window opens.
3. Type a device Description, specify a Connection Type, add the
Dominion unit's IP Address, and click OK. These specifications can
be edited later.
4. In the Navigator panel on the left of the screen, double-click on the
icon that corresponds to your Dominion KX II unit.
Refer to the Raritan Multi-Platform Client (MPC) and Raritan Remote
Client (RRC) User Guide, available on Raritan's Website
http://www.raritan.com/support/productdocumentation, or on the
Raritan User Manuals & Quick Setup Guides CD ROM included with
your Dominion shipment for complete information on installing and
operating MPC.
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Raritan Remote Client (RRC): KX I Devices Only
Raritan Remote Client (RRC): KX I Devices Only
Raritan Remote Client (RRC) is a graphical user interface providing
remote access to the target devices.
Note: RRC cannot be used with the Dominion KX II; use MPC instead.
Language Support
The Dominion KX II provides keyboard support for the following
languages: US English, UK English, Traditional Chinese, Simplified
Chinese, Japanese, Korean, French, and German.
Note: You can use the keyboard for Chinese, Japanese, and Korean for display
only; local language input is not supported at this time for Dominion KX II
Local Console functions.
For more information about non-US keyboards, please refer to Appendix
Java Runtime Environment (JRE)
Important: It is recommended that you disable Java caching and clear
the Java cache. Please refer to your Java documentation or the Raritan
Multi-Platform Client (MPC) and Raritan Remote Client (RRC) User
Guide for more information.
The Dominion KX II Remote Console and MPC require the JRE to
function. The Dominion KX II Remote Console checks the Java version; if
the version is incorrect or outdated, you will be prompted to download a
compatible version.
Raritan recommends using Java Runtime Environment (JRE) version 1.5
for optimum performance, but the Dominion KX II Remote Console and
MPC will function with JRE version 1.4.2_05 or greater (with the
exception of JRE 1.5.0_02). JRE 1.6 is also supported, but has not been
fully tested.
Note: In order for multi-language keyboards to work in the Dominion KX II
Remote Console (Virtual KVM Client) please install the multi-language version
of Java Runtime Environment (JRE).
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Chapter 4: Connecting to the Dominion KX II
Launching the Dominion KX II
Important: Regardless of the browser used, you must allow pop-ups
from the Dominion device's IP address to launch the Dominion KX II
Remote Console.
Figure 11: Dominion KX II Remote Console Login Page
Note: Depending on your browser and security settings, you may see various
security and certificate warnings. It is necessary to accept these warnings to
launch the Dominion KX II Remote Console.
You can reduce the number of warning messages in subsequent logins by
checking the following options in these security and certificate warning
messages:
o In the future, do not show this warning
o Always trust content from this publisher
¾ To launch the Dominion KX II Remote Console:
1. Log on to any workstation with network connectivity to your
Dominion KX II unit and Java Runtime Environment v1.4.2_2 or
higher installed (JRE is available at http://java.sun.com/).
3. Type the following URL: http://IP-ADDRESS, where IP-ADDRESS is
the IP Address that you assigned to your Dominion KX II unit. You
can also use https, the DNS name of the Dominion KX II assigned by
the administrator (provided that a DNS server has been configured),
or just simply type the IP Address in the browser (Dominion KX II
always redirects the IP Address from HTTP to HTTPS.) The Login
page opens:
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Launching the Dominion KX II
4. Type your Username and Password. If this is the first time logging
in, log in with the factory default username and password (admin
and raritan (all lower case)); you will be prompted to change the
default password. Refer to Changing the Default Password (on page
32) for more information.
5. Click Login.
Dominion KX II Console Layout
Both the Dominion KX II Remote Console and the Dominion KX II Local
Console interfaces provide an HTML (Web-like) interface for
configuration and administration, as well as target server list and
selection. The options are organized into various tabs.
After successful login, the Port Access page opens listing all ports along
with their status and availability. You can sort by Port Number, Port
Name, Status (Up and Down), and Availability (Idle, Connected, Busy,
Unavailable, and Connecting) by clicking on the column heading.
Dominion KX II Console Navigation
The Dominion KX II Console interfaces (both local and remote) provide
many methods for navigation and making your selections.
¾ To select an option (use any of the following):
•
•
•
Click on a tab; a page of available options is opened.
Hover over a tab and select the appropriate option from the menu.
Click the option directly from the menu hierarchy displayed
(“breadcrumbs”).
Figure 12: Sample Menu Hierarchy (breadcrumbs)
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Chapter 4: Connecting to the Dominion KX II
¾ To scroll through pages longer than the screen:
•
•
Use Page Up and Page Down keys on your keyboard, or
Use the scroll bar on the right
For more information about navigation and selection in the Raritan
Multi-Platform Client (MPC), refer to the Raritan Multi-Platform Client
(MPC) and Raritan Remote Client (RRC) User Guide.
Logging Out
¾ To quit the Dominion KX II Console:
Click Logout in the upper right-hand corner of the page.
Note: Logging out also closes any open Virtual KVM Client sessions.
Dominion KX II Console Menu Tree
The following diagram represents all of the menu options available in
both the Dominion KX II Remote and Dominion KX II Local Console
interfaces. Variations between the Dominion KX II Local Console and the
Dominion KX II Remote Console are identified.
Figure 13: KX II Console Menu Tree (Local and Remote)
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Launching the Dominion KX II
In addition to being identified in the menu tree above, menu option
variations between the Dominion KX II Local Console and the Dominion
KX II Remote Console are identified in the following table:
Option
Local
Console
Remote
Console
9
9
9
9
9
9
9
9
Virtual Media
File Server Setup
Backup/Restore
Firmware Upgrade
KX Diagnostics
Manage Favorites
Favorites List
Discover Devices - Local
Subnet
9
9
9
Discover Devices - KX Subnet
Add New Device to Favorites
Help - User Guide
9
9
Local Port Settings
Factory Reset
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Chapter 4: Connecting to the Dominion KX II
Managing Favorites
A Favorites feature is provided so you can organize and quickly access
the devices you use frequently. The Favorite Devices section is located in
the lower left side (sidebar) of the Port Access page and provides the
ability to:
•
•
•
•
Create and manage a list of favorite devices
Quickly access frequently used devices
List your Favorites either by name or IP Address
Discover Dominion KX II devices on its subnet (before and after
login)
•
Retrieve discovered Dominion KX II devices from the connected KX
device (after login)
Note: This feature is available only on the Dominion KX II Remote Console (not
the Dominion KX II Local Console).
Figure 14: Port Access
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Managing Favorites
¾ To access a favorite Dominion KX II device:
Click the device name for that device (listed beneath Favorite
Devices). A new browser opens to that device.
¾ To toggle the Favorite Devices list display between
name and IP Address:
To display Favorites by IP Address: To display Favorites by name:
Click the Display by IP button.
Click the Display by Name button.
Favorite Devices currently
displayed by name; Click Display
by IP to toggle.
Favorite Devices currently displayed
by IP Address; Click Display by Name
to toggle.
Manage Favorites Menu
The Manage Favorites menu provides these options: Favorites List,
Discover Devices - Local Subnet, Discover Devices - KX Subnet, and Add
New Device to Favorites.
¾ To open the Manage Favorites menu:
Click the Manage button. The Manage Favorites page opens.
Use:
To:
Favorites List
Manage your list of favorite devices.
Discover Devices - Local
Subnet
Discover the devices on the local subnet.
Discover Devices - KX Subnet Discover the devices on the KX device
subnet.
Add New Device to Favorites Add, edit, and delete devices from your
list of Favorites.
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Chapter 4: Connecting to the Dominion KX II
Favorites List
From the Favorites List page, you can add, edit, and delete devices from
your list of Favorites.
¾ To open the Favorites List page:
Select Manage > Favorites List. The Favorites List page opens:
Figure 15: Favorites List
¾ To add a Favorite:
opens.
¾ To delete a Favorite:
Important: Please exercise caution in the removal of favorites; you are
not prompted to confirm their deletion.
1. Check the checkbox next to the appropriate Dominion KX II device.
2. Click the Delete button. The favorite is removed from your list of
favorites.
¾ To edit a Favorite:
1. From the Favorites List page, check the checkbox next to the
appropriate Dominion KX II device.
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Managing Favorites
2. Click the Edit button. The Edit page opens:
Figure 16: Edit (Favorite Information)
3. Update the fields as necessary:
ƒ
ƒ
ƒ
Description. Type something meaningful.
IP Address. Type the IP Address of the Dominion KX II unit.
Port. Change the discovery Port (if necessary).
4. Click OK.
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Chapter 4: Connecting to the Dominion KX II
Discover Devices - Local Subnet
This option discovers the devices on your local subnet (that is, the subnet
where the Dominion KX II Remote Console is running); access these
devices directly from this page, or add them to your list of favorites.
Figure 17: Discover Devices - Local Subnet
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Managing Favorites
¾ To discover devices on the local subnet:
1. Select Favorites > Discover Devices - Local Subnet. The Discover
Devices - Local Subnet page opens.
2. Select the appropriate discovery port (refer to Network
discovery port):
•
To use the default discovery port, check the Use Default Port 5000
option.
•
To use a different discovery port:
a. Clear the Use Default Port 5000 option.
b. Type the port number into the Discover on Port field.
c. Click Save.
1. Click Refresh. The list of devices on the local subnet is refreshed.
¾ To add devices to your Favorites List:
1. Check the checkbox next to the device name/IP Address.
2. Click Add.
Tip: Use the Select All and Deselect All buttons to quickly select all (or deselect
all) devices in the remote console subnet.
¾ To access a discovered device:
Click the device name or IP Address for that device. A new browser
opens to that device.
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Chapter 4: Connecting to the Dominion KX II
Discover Devices - KX Subnet
This option discovers the devices on the KX device subnet (that is, the
subnet of the Dominion KX II device IP address itself); access these
devices directly from this page, or add them to your list of favorites.
This feature allows multiple Dominion KX II units to interoperate and
scale automatically. The Dominion KX II Remote Console automatically
discovers the Dominion KX II units in the subnet of the Dominion KX II.
Figure 18: Discover Devices - KX Subnet
¾ To discover devices on the KX device subnet:
1. Select Favorites > Discover Devices - KX Subnet. The Discover
Devices - KX Subnet page opens.
2. Click Refresh. The list of devices on the local subnet is refreshed.
¾ To add devices to your Favorites List:
1. Check the checkbox next to the device name/IP Address.
2. Click Add.
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Managing Favorites
Tip: Use the Select All and Deselect All buttons to quickly select all (or deselect
all) devices in the Dominion KX II device subnet.
¾ To access a discovered device:
Click the device name or IP Address for that device. A new browser
opens to that device.
Add New Favorite
¾ To add a device to your favorites list:
1. Select Manage Favorites > Add New Device to Favorites. The Add
New Favorite page opens:
Figure 19: Add New Favorite
2. Type a meaningful Description.
3. Type the IP Address for the device.
4. Change the discovery Port (if necessary).
5. Click OK. This device is added to your list of favorites.
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Chapter 5 Accessing Target Servers
In This Chapter
Port Access Page ..............................................................................................58
Connecting to a Target Server........................................................................59
Port Action Menu ............................................................................................60
Disconnecting Target Servers.........................................................................61
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Port Access Page
Port Access Page
After successfully logging into the Dominion KX II Remote Console, the
Port Access page opens. This page lists all of the Dominion KX II ports,
the connected target servers, and their status and availability. The Port
Access page provides access to the target servers connected to the
Dominion KX II. Target servers are servers that you want to control
through the Dominion KX II unit; they are connected to the Dominion
KX II ports at the back of the unit.
Note: For each connection to a target server, a new Virtual KVM Client window
is opened.
¾ To use the Port Access page:
1. From the Dominion KX II Remote Console, click the Port Access tab
to open it. The Port Access page opens:
Figure 20: Port Access
Port Access
The target servers are initially sorted by Port Number; you can
change the display to sort on any of the columns.
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Chapter 5: Accessing Target Servers
ƒ
ƒ
Port Number. Numbered from 1 to the total number of ports
available for the Dominion KX II unit. Please Note that ports
connected to power strips will not be among those listed,
resulting in gaps in the Port Number sequence.
Port Name. The name of the Dominion KX II port; initially set to
Dominion-KX2-Port#, but you can change the name to
something more descriptive. When you click on a Port Name
link, the Port Action Menu is opened.
ƒ
ƒ
Status. The Status is either up or down.
Availability. The Availability can be Idle, Connected, Busy, or
Unavailable.
2. Click the Port Name of the target server you want to access. The Port
for more information about the menu options available.
3. Select the desired menu option from the Port Action Menu.
¾ To change the display sort order:
Click the column heading you want to sort on. The list of target
servers is sorted by that column.
Connecting to a Target Server
¾ To connect to a target server:
1. From the KX II Remote Console, click the Port Access tab to open it.
The Port Access page opens.
2. Click the Port Name of the target you want to access. The Port
Action Menu is displayed:
Figure 21: Port Action Menu
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Port Action Menu
the target server connected to that port.
Port Action Menu
1. When you click on a Port Name in the Port Access list, the Port
Action menu is displayed. Please note that only options available for
the selected port are listed in the Port Action menu:
ƒ
Connect. Creates a new connection to the target server. For the
window is opened. For the KX II Local Console, the display
switches to the target server and switches away from the local
user interface. On the local port, the KX II Local Console
interface must be visible in order to perform the switch.
Note: This option is not available from the KX II Remote Console for
an available port if all connections are busy.
ƒ
Switch From. Switches from an existing connection to the
selected port (target server). This menu item is available for
every opened connection (up to a maximum of four for units
with 4 remote users; maximum of two for units with 2 remote
users; maximum of 1 for units with 1 remote user); this option is
visible only when one or more Virtual KVM Clients are opened.
Note: This menu item is not available on the KX II Local Console.
ƒ
Disconnect. Disconnects this port and closes the Virtual KVM
Client window for this target server. This menu item is available
only when the port status is up and connected, or up and busy.
Note: This menu item is not available on the KX II Local Console; the
only way to disconnect from the switched target in the Local Console
ƒ
Power On. Powers on the target server through the associated
outlet. This option is visible only when there is one or more
power associations to this target, when the target is off (port
status is down), and when user has permission to operate this
service.
ƒ
Power Off. Powers off the target server through the associated
outlets. This option is visible only when there is one or more
power associations to this target, when the target power is on
(port status is up), and when user has permission to operate this
service.
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Chapter 5: Accessing Target Servers
ƒ
Power Cycle. Power cycles the target server through the
associated outlets. This option is visible only when there is a
power association (one or more) to this target and when the user
has permission to operate this service.
2. Select the desired menu option for that port to execute it.
Switching between Target Servers
With the Dominion KX II, you can access several target servers.
Dominion KX II provides the ability to switch from one target server to
another.
Note: This feature is available in the Dominion KX II Remote Console only.
¾ To switch between target servers:
1. While already using a target server, access the Dominion KX II Port
Access page.
2. Click the Port Name of the target you want to access now. The Port
Action Menu is displayed.
3. Select the Switch From option from the Port Action Menu. The
server you selected.
Disconnecting Target Servers
Note: This item is not available on the KX II Local Console; the only way to
disconnect from the switched target in the Local Console is to use the hotkey
¾ To disconnect a target server:
1. Click the Port Name of the target you want to disconnect. The Port
Action Menu is displayed.
2. Select the Disconnect option from the Port Action Menu. The Virtual
Tip: You can also close the Virtual KVM Client window by selecting
Connection > Exit from the Virtual KVM menu.
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Power Controlling a Target Server
Power Controlling a Target Server
Note: These features are available only when you have made power associations.
Refer to power control for more information.
Power Cycle a Target Server
¾ To power cycle a target server:
1. From the KX II Remote Console, click the Port Access tab to open it.
The Port Access page opens.
2. Click the Port Name of the appropriate target server. The Port Action
Menu is displayed.
Figure 22: Port Action Menu (power options)
3. Select Power Cycle. A message is displayed confirming the action
taken.
Power On a Target Server
¾ To power ON a target server:
1. From the KX II Remote Console, click the Port Access tab to open it.
The Port Access page opens.
2. Click the Port Name of the appropriate target server. The Port Action
Menu is displayed.
3. Select Power On.
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Chapter 5: Accessing Target Servers
Power Off a Target Server
¾ To power OFF a target server:
1. From the KX II Remote Console, click the Port Access tab to open it.
The Port Access page opens.
2. Click the Port Name of the appropriate target server. The Port Action
Menu is displayed.
3. Select Power Off.
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Chapter 6 Virtual KVM Client
In This Chapter
Options..............................................................................................................66
Mouse Pointer Synchronization.....................................................................67
Connection Menu ............................................................................................69
Keyboard Menu ...............................................................................................73
Video Menu ......................................................................................................77
Mouse Menu.....................................................................................................81
Virtual Media ...................................................................................................84
Tools Menu.......................................................................................................84
View Menu .......................................................................................................85
Help Menu........................................................................................................86
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Chapter 6: Virtual KVM Client
Overview
Whenever you access a target server using the KX II Remote Console, a
Virtual KVM Client window is opened. There is one Virtual KVM Client
for each target server connected to; these windows can be accessed via
the Windows Taskbar.
Virtual KVM Client windows can be minimized, maximized, and moved
around your computer desktop.
Note: Refreshing your HTML browser will close the Virtual KVM Client
connection, so please exercise caution.
Figure 23: Virtual KVM Client Window
The features available in the Virtual KVM Client are accessible through
the menu and toolbar.
Feature
Description
Menu Bar
Drop-down menus of commands and settings.
Toolbar
Shortcut buttons to frequently used features and
commands.
Target Server Video
Window
Target device display.
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Options
Status Bar
Real-time information on connection parameters, target
server window size, concurrent connections, Caps Lock
indicator, and Num Lock indicator.
Note to CC-SG Users
If you are using Dominion KX II in a CC-SG configuration, do not use
the CC-SG proxy mode if you are planning to use the Multi-Platform
Client (MPC).
Options
Menu Tree
The following diagram represents all of the menu options available in
the Virtual KVM Client.
Figure 24: Virtual KVM Client Menu Tree
Toolbar
Button Description
Properties
Video settings
Calibrate color
Synchronize client and target server mouse cursors
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Chapter 6: Virtual KVM Client
Refresh screen
Auto-sense video
Send Ctrl+Alt+Delete
Toggles single/double mouse modes
Full screen
Resize video to fit screen
Mouse Pointer Synchronization
When remotely viewing a target server that uses a mouse, you will see
two mouse pointers: one belonging to your remote client workstation
and the other belonging to the target server. When the mouse pointer lies
within the Virtual KVM Client target server window, mouse movements
and clicks are directly transmitted to the connected target server. While
in motion, the client mouse pointer slightly leads the target mouse
pointer due to mouse acceleration settings.
Figure 25: Dual Mouse Cursors
On fast LAN connections, you may want to disable the Virtual KVM
Client mouse pointer and view only the target server's pointer. You can
toggle between these two modes (single mouse and dual mouse). Refer
available mouse modes.
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Mouse Pointer Synchronization
Mouse Synchronization Tips
Be sure to follow these steps when obtaining mouse synchronization:
1. Verify that the selected video resolution and refresh rate is among
those supported by the Dominion KX II. The Virtual KVM Client
Connection Info dialog displays the actual values that the KX II is
seeing. Please refer to Supported Video Resolutions for more
information about the video resolutions that are supported.
2. Verify that the cable length is within the specified limits for the
selected video resolution. Please refer to Target Server Connection
3. Verify that the mouse and video have been properly configured
during the installation process. Please refer to Chapter 3:
4. Force an auto-sense by clicking the Virtual KVM Client auto-sense
button.
5. If that does not improve the mouse synchronization (for Linux,
UNIX, and Solaris target servers):
a. Open a terminal window.
b. Enter the xset mouse 1 1 command.
c. Close the terminal window.
6. Click the Virtual KVM Client mouse synchronization
button.
Additional Notes for Intelligent Mouse Mode
•
Be sure that there are no icons or applications in the upper left
section of the screen since that is where the synchronization routine
takes place.
•
•
Do not use an animated mouse.
Disable active desktop on target servers.
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Chapter 6: Virtual KVM Client
Connection Menu
Properties Dialog
The Dominion KX II dynamic video compression algorithms maintain
KVM console usability under varying bandwidth constraints. Dominion
KX II units optimize KVM output not only for LAN use, but also for
WAN and dialup use. These units can also control color depth and limit
video output, offering an optimal balance between video quality and
system responsiveness for any bandwidth.
Connection
Properties
Manually adjust bandwidth-related options (connection speed, color
depth, etc.).
The parameters in the Properties Dialog can be optimized to suit your
needs for different operating environments.
¾ To set the connection properties:
1. Select Connection > Properties. The Properties Dialog opens.
Figure 26: Properties Dialog
2. Select the Connection Speed from the drop-down list. Dominion KX
II can automatically detect available bandwidth and not limit
bandwidth use; but you can also adjust this usage according to
bandwidth limitations.
Auto
1G Ethernet
100 Mb Ethernet
10 Mb Ethernet
1.5 Mb (MAX DSL/T1)
1 Mb (Fast DSL/T1)
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Connection Menu
512 Kb (Medium DSL/T1)
384 Kb (Slow DSL/T1)
256 Kb (Cable)
128 Kb (Dual ISDN)
56 Kb (ISP Modem)
33 Kb (Fast Modem)
24 Kb (Slow Modem)
Please note that these settings are an optimization for specific
conditions rather than an exact speed. The client and server always
attempt to deliver video as quickly as possible on the network
regardless of the current network speed and encoding setting. But
the system will be most responsive when the settings match the real
world environment.
3. Select the Color Depth from the drop-down list. Dominion KX II can
dynamically adapt the color depth transmitted to remote users in
order to maximize usability in all bandwidths.
15-bit RGB Color
8-bit RGB Color
4-bit Color
4-bit Gray
3-bit Gray
2-bit Gray
Black and White
Important: For most administrative tasks (server monitoring,
reconfiguring, etc.), the full 24-bit or 32-bit color spectrum made
available by most modern video graphics cards is not necessary.
Attempting to transmit such high color depths, wastes network
bandwidth.
4. Use the slider to select the desired level of Smoothing (15-bit color
mode only). The level of smoothing determines how aggressively to
blend screen regions with small color variation into a single smooth
color. Smoothing improves the appearance of target video by
reducing displayed video noise.
5. Click OK to set these properties.
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Chapter 6: Virtual KVM Client
¾ To cancel without saving changes:
Click Cancel.
Connection Info
¾ To obtain information about your Virtual KVM Client
connection:
Select Connection > Connection Info. The Connection Info window
opens:
Figure 27: Connection Info
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Connection Menu
The following information is displayed about the current connection:
•
•
•
Device Name. The name of the Dominion KX II device.
IP Address. The IP Address of the Dominion KX II device.
Port. The KVM Communication TCP/IP Port used to access the
target device.
•
•
•
•
•
•
•
•
Data In/Second. Data rate in.
Data Out/Second. Data rate out.
Connect Time. The duration of the connect time.
FPS. The frames per second transmitted for video.
Horizontal Resolution. The screen resolution horizontally.
Vertical Resolution. The screen resolution vertically.
Refresh Rate. How often the screen is refreshed.
Protocol Version. RFB Protocol version.
¾ To copy this information:
Click Copy to Clipboard. The information is available to be pasted
into the program of your choice.
Exit
¾ To close the Virtual KVM Client (the target you are
currently accessing):
Select Connection > Exit.
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Chapter 6: Virtual KVM Client
Keyboard Menu
Send Ctrl+Alt+Delete
Due to its frequent use, a Ctrl+Alt+Delete macro has been pre-
programmed into the Virtual KVM Client.
This key sequence is sent to the target server to which you are currently
connected. In contrast, if you were to physically press the
Ctrl+Alt+Delete keys while using the Virtual KVM Client, the command
would first be intercepted by your own PC due to the structure of the
operating system, instead of sending the key sequence to the target
server as intended.
Send Ctrl+Alt+Delete
Sends a Ctrl+Alt+Delete key sequence to the target server
¾ To send a Ctrl+Alt+Delete key sequence to the target
server:
•
•
Select Keyboard > Send Ctrl+Alt+Delete, or
Click the Send Ctrl+Alt+Delete button from toolbar
Keyboard Macros
Keyboard macros ensure that keystroke combinations intended for the
target server, are sent to and interpreted only by the target server.
Otherwise, they might be interpreted by the computer on which the
Virtual KVM Client is running (your client PC).
Macros are stored on the client PC and are PC-specific; therefore, if you
use another PC you will not see your macros. In addition, if another
person uses your PC and logs in under a different name, that user will
see your macros since they are computer-wide. Keyboard macros created
in the Virtual KVM Client are available in MPC and vice versa.
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Keyboard Menu
Creating a Keyboard Macro
¾ To create a keyboard macro (add a macro):
1. Select Keyboard > Keyboard Macros. The Keyboard Macros window
opens:
Figure 28: Keyboard Macros
2. Click Add. The Add Keyboard Macro window opens:
Figure 29: Add Keyboard Macro
3. Type a name in the Keyboard Macro Name field. This is the name
that will display on the Virtual KVM Client menu bar after the
macro is created. In this example, type Minimize All Windows.
4. In the Keys to Press drop-down list:
a. Scroll through and select each key for which you would like to
emulate a key press (in the order in which they are to be
pressed).
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Chapter 6: Virtual KVM Client
b. Click the Press Key button after each selection. As each key is
selected, it displays in the Keys to Release field.
In this example, select two keys: the Windows key and the letter D
key.
5. In the Keys to Release field:
a. Select each key for which you would like to emulate a key
release (in the order in which they are to be released).
b. Click Release Key after each selection.
In this example, both keys pressed must also be released.
6. Review the Macro Sequence - which has been automatically
generated using the Keys to Press and Keys to Release selections.
Verify that the Macro Sequence is the exact key sequence you want.
(To remove a step in the sequence, select it and click Remove.)
Figure 30: Keyboard Macro Example
Tip: Use the ^ and v keys to reorder the key sequence.
7. Click OK from the Add Keyboard Macro window to save the macro.
8. Click Close from the Keyboard Macros window. The keyboard
macro created is now listed as an option from Keyboard menu:
Figure 31: New Macro in Keyboard Menu
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Keyboard Menu
¾ To cancel without saving changes:
Click Cancel.
¾ To clear all fields and start over:
Click the Clear button.
Running a Keyboard Macro
Once you have created a keyboard macro, execute it by clicking on its
name in the Keyboard menu.
¾ To execute a macro (using this example):
Select Keyboard > Minimize All Windows.
An alternative method is to select the macro from the Keyboard Macros
window.
¾ To execute a macro:
1. Select Keyboard > Keyboard Macros. The Keyboard Macros window
opens.
2. Select the macro from among those listed.
3. Click Run Macro.
Modifying a Keyboard Macro
¾ To modify a macro:
1. Select Keyboard > Keyboard Macros. The Keyboard Macros window
opens.
2. Select the macro from among those listed.
3. Click Modify. The Add/Edit Macro window opens.
4. Make your changes.
5. Click OK.
Removing a Keyboard Macro
Please exercise caution in the removal of macros; you are not prompted
to confirm their deletion.
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Chapter 6: Virtual KVM Client
¾ To remove a macro:
1. Select Keyboard > Keyboard Macros. The Keyboard Macros window
opens.
2. Select the macro from among those listed.
3. Click Remove. The macro is deleted.
Video Menu
Video settings can be refreshed automatically in several ways:
•
•
The Refresh Screen option forces a refresh of the video screen
The Auto-sense Video Settings option automatically detects the
target server's video settings
•
The Calibrate Color option calibrates the video to enhance the colors
being displayed
In addition, you can manually adjust the settings using the Video
Settings option.
Refresh Screen
The Refresh Screen option forces a refresh of the video screen. The entire
video screen is redrawn.
Refresh Screen button
¾ To refresh the video settings:
•
•
Select Video > Refresh Screen, or
Click the Refresh Screen button from toolbar
Auto-sense Video Settings
The Auto-sense Video Settings option forces a re-sensing of the video
settings (resolution, refresh rate) and redraws the video screen.
Auto-Sense Video Settings button
¾ To automatically detect the video settings:
•
•
Select Video > Auto-sense Video Settings, or
Click the Auto-Sense Video Settings button from toolbar
A message is displayed that auto adjustment is in progress.
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Video Menu
Calibrate Color
Use the Calibrate Color command to optimize the color levels (hue,
brightness, saturation) of the transmitted video images. The Dominion
KX II color settings are on a target server-basis.
Calibrate Color
Adjusts color settings to optimize the video display.
Note: The Calibrate Color option applies to the current connection only.
¾ To calibrate the color:
1. Open a remote KVM connection to any target server running a
graphical user interface.
2. Select Video > Calibrate Color (or click the Calibrate Color button).
The target device screen updates its color calibration.
Video Settings
Use the Video Settings option to manually adjust the video settings.
Video Settings
Opens Video Settings for manual adjustment of video parameters.
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Chapter 6: Virtual KVM Client
¾ To change the video settings:
1. Select Video > Video Settings. The Video Settings window opens
displaying the current settings:
Figure 32: Video Settings
2. Use the sliders to adjust the settings to achieve the desired results (as
you adjust the settings the effects are immediately visible):
ƒ
Noise Filter. Dominion KX II can filter out the electrical
interference of video output from graphics cards. This feature
optimizes picture quality and reduces bandwidth. Higher
settings transmit variant pixels only if a large color variation
exists in comparison to the neighboring pixels. However, setting
the threshold too high can result in the unintentional filtering of
desired screen changes.
Lower settings transmit most pixel changes. Setting this
threshold too low can result in higher bandwidth use.
ƒ
Brightness: Use this setting to adjust the brightness of the target
server display.
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Video Menu
ƒ
ƒ
ƒ
Red. Controls the brightness of the red signal.
Green. Controls the brightness of the green signal.
Blue. Controls the brightness of the blue signal.
ƒ
ƒ
Color Contrast Settings: Controls the contrast adjustment.
ƒ
ƒ
ƒ
Contrast Red. Controls the red signal.
Contrast Green. Controls the green signal.
Contrast Blue. Controls the blue signal.
If the video image looks extremely blurry or unfocused, the
settings for clock and phase can be adjusted until a better image
appears on the active target server.
Warning: Please exercise caution when changing the Clock and
Phase settings; doing so may result in lost or distorted video and you
may not be able to return to the previous state. Contact Raritan
Technical Support before making any changes.
ƒ
ƒ
Clock. Controls how quickly video pixels are displayed
across the video screen. Changes made to clock settings
cause the video image to stretch or shrink horizontally; odd
number settings are recommended. Under most
circumstances this setting should not be changed because
the auto-detect is usually quite accurate.
Phase. Phase values range from 0 to 31 and will wrap around.
Stop at the phase value that produces the best video image
for the active target server.
ƒ
Offset: Controls the on-screen positioning:
ƒ
Horizontal Offset. Controls the horizontal positioning of the
target server display on your monitor.
ƒ
Vertical Offset. Controls the vertical positioning of the target
server display on your monitor.
ƒ
ƒ
Auto Color Calibration. Check this option if you would like
automatic color calibration.
Video Sensing: Select the video sensing mode:
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Chapter 6: Virtual KVM Client
ƒ
ƒ
Best possible video mode: Dominion KX II will perform the
full Auto Sense process when switching targets or target
resolutions. Selecting this option calibrates the video for the
best image quality.
Quick sense video mode: With this option, the Dominion KX
II will use a quick video Auto Sense in order to show the
target's video sooner. This option is especially useful for
entering a target server's BIOS configuration right after a
reboot.
3. Click Apply. The Video Settings are changed.
Note: Some Sun background screens, such as screens with very dark borders,
may not center precisely on certain Sun servers. Use a different background or
place a lighter colored icon in the upper left corner of the screen.
¾ To cancel with saving your changes:
Click Cancel.
Mouse Menu
When controlling a target server, the KX II Remote Console displays two
mouse cursors: one belonging to your client workstation and the other
belonging to the target server. You can operate in either single mouse
mode or dual mouse mode. When in dual mouse mode and properly
configured, these two mouse cursors will align. If you experience
difficulty with mouse synchronization, refer to Configure Target Servers
When there are two mouse cursors, the Dominion KX II offers several
mouse modes:
•
•
•
Absolute (Mouse Synchronization)
Intelligent (Mouse Mode)
Standard (Mouse Mode)
Synchronize Mouse
In dual mouse mode, the Synchronize Mouse option forces realignment
of the target server mouse pointer with Virtual KVM Client mouse
pointer.
Synchronize Mouse
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Mouse Menu
¾ To synchronize the mouse:
•
•
Select Mouse > Synchronize Mouse, or
Click the Synchronize Mouse button from the toolbar
Single Mouse Cursor
Single Mouse Cursor enters single mouse mode, in which only the target
server mouse cursor is shown; the local PC mouse pointer no longer
appears on-screen. While in single mouse mode, the Synchronize Mouse
option is not available (there is no need to synchronize a single mouse
cursor).
Single Mouse Cursor
¾ To enter single mouse mode:
•
•
Select Mouse > Single Mouse Cursor, or
Click the Single/Double Mouse Cursor button from the toolbar
¾ To exit single mouse mode:
1. When entering single mouse mode, the following message is
displayed. Click OK.
Figure 33: Single Mouse Cursor Message
2. Press Alt+F10 from your keyboard to exit single mouse mode.
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Chapter 6: Virtual KVM Client
Standard
This is the standard mouse synchronization algorithm using relative
mouse positions. Standard mouse mode requires that acceleration is
disabled and other mouse parameters are set correctly in order for the
client and server mouse to stay synchronized. Standard mouse mode is
the default.
¾ To enter standard mouse mode:
Select Mouse > Standard
Intelligent
In Intelligent mouse mode, the Dominion KX II can detect the target
mouse settings and synchronize the mouse pointers accordingly,
allowing mouse acceleration on the target. In this mode, the mouse
cursor does a “dance” in the top left corner of the screen and calculates
the acceleration. For this mode to work properly, certain conditions must
be met.
For additional information on Intelligent Mouse mode, refer to the
Raritan Multi-Platform Client User Guide (Appendix B: Conditions for
Intelligent Mouse Synchronization) available on Raritan's Website
http://www.raritan.com/support/productdocumentation, or on the
Raritan User Manuals & Quick Setup Guides CD ROM included with
your Dominion KX II shipment.
¾ To enter intelligent mouse mode:
Select Mouse > Intelligent
Absolute
Note: Absolute Mouse Synchronization is available for use with the Virtual
Media-enabled USB CIM (D2CIM-VUSB) only.
In this mode, absolute coordinates are used to keep the client and target
pointers in sync, even when the target mouse is set to a different
acceleration or speed. This mode is supported on servers with USB ports;
the mouse moves to the exact location on the target server.
¾ To enter absolute mouse mode:
Select Mouse > Absolute
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Virtual Media
Virtual Media
information about setting up and using virtual media.
Tools Menu
Options
From the Tools menu, you can specify certain options for use with the
Virtual KVM Client: synchronize mouse when in dual mouse mode,
enable logging, keyboard type, and the exit target screen resolution
mode hotkey.
¾ To set the tools options:
1. Select Tools > Options. The Options window opens:
Figure 34: (Tools) Options
2. Check the Enable Logging checkbox only if directed to by Technical
Support. This option creates a log file in your home directory.
3. Select the Keyboard Type from the drop-down list (if necessary). The
options include:
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
US/International
French (France)
German (Germany)
Japanese
United Kingdom
Korean (Korea)
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Chapter 6: Virtual KVM Client
4. Exit Target Screen Resolution Mode - Hotkey. When you enter target
screen resolution mode, the display of the target server becomes full
screen and acquires the same resolution as the target server. This is
the hotkey used for exiting this mode; select from the drop-down
list.
5. Exit Single Cursor Mode - Hotkey. When you enter single cursor
mode, only the target server mouse cursor is visible. This is the
hotkey used to exit single cursor mode and bring back the client
mouse cursor; select from the drop-down list.
6. Click OK.
View Menu
View Toolbar
You can use the Virtual KVM client with or without the toolbar display.
¾ To toggle the display of the toolbar (on and off):
Select View > View Toolbar.
Scaling
Scaling your target window allows you to view the entire contents of the
target server window. This feature increases or reduces the size of the
target video to fit the Virtual KVM Client window size, and maintains
the aspect ratio so that you see the entire target server desktop without
using the scroll bar.
¾ To toggle scaling (on and off):
Select View > Scaling.
Target Screen Resolution
When you enter target screen resolution mode, the display of the target
server becomes full screen and acquires the same resolution as the target
server. The hotkey used for exiting this mode is specified in the Options
dialog (default is Ctrl+Alt+M).
¾ To enter target screen resolution:
Select View > Target Screen Resolution.
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Help Menu
¾ To exit target screen resolution mode:
Press the hotkey configured in the Tools Options dialog. The default
is Ctrl+Alt+M.
Note to CC-SG Users: Target Screen Resolution is disabled; full screen mode is
available only when the Dominion KX II device is not under CC-SG
management.
Help Menu
About Raritan Virtual KVM Client
This menu option provides version information about the Virtual KVM
Client should you require assistance from Raritan technical support.
¾ To obtain version information:
Select Help > About Raritan Virtual KVM Client.
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Chapter 7 Virtual Media
In This Chapter
Using Virtual Media........................................................................................91
Opening a KVM Session .................................................................................92
Connecting to Virtual Media..........................................................................93
Disconnecting Virtual Media .........................................................................95
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Overview
Overview
Virtual media extends KVM capabilities by enabling target servers to
remotely access media from the client PC and network file servers. With
this feature, media mounted on the client PC and network file servers is
essentially mounted virtually by the target server. The target server can
then read from and write to that media as if it were physically connected
to the target server itself. Virtual media can include internal and USB-
mounted CD and DVD drives, USB mass storage devices, PC hard
drives, and ISO images (disk images).
Virtual media provides the ability to perform additional tasks remotely,
such as:
•
•
•
•
transferring files
running diagnostics
installing or patching applications
complete installation of the operating system
This expanded KVM control eliminates most trips to the data center,
saving time and money, thereby making virtual media very powerful.
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Prerequisites for Using Virtual Media
Prerequisites for Using Virtual Media
The following conditions must be met in order to use virtual media:
Dominion KX II
•
For users requiring access to virtual media, KX permissions must be
set to allow access to the relevant ports, as well as virtual media
access (VM Access port permission) for those ports. Port permissions
are set at the group-level; please refer to Setting Port Permissions
•
(Optional) If you want to use PC-Share, VM Share Mode (see
Security Settings page.
Client PC
•
Certain virtual media options require administrative privileges on
the client PC (e.g., drive redirection of complete drives).
Note: If you are using Microsoft Vista, turn User Account Control
off: Control Panel > User Accounts > User Account Control > turn off.
If you would prefer not to change Vista account permissions, run
Internet Explorer as an administrator. To do this, click on the Start
Menu, locate IE, right click it and select Run as Administrator.
•
USB 2.0 ports are both faster and preferred.
Target Server
•
•
Target servers must support USB connected drives.
Target servers running Windows 2000 must have all of the recent
patches installed.
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Chapter 7: Virtual Media
Using Virtual Media
With the Dominion KX II virtual media feature, you can mount up to
two drives (of different types). These drives are accessible for the
duration of the KVM session.
For example, you can mount a specific CD-ROM, use it, and then
disconnect it when you are done. The CD-ROM virtual media “channel”
will remain open, however, so that you can virtually mount another CD-
ROM. These virtual media “channels” remain open until the KVM
session is closed.
¾ To use virtual media:
1. Connect/attach the media to the client or network file server that you
want to access from the target server. This need not be the first step,
but it must be done prior to attempting to access this media.
3. (File server ISO images only) If you plan to access file server ISO
images, identify those file servers and images through the Dominion
with the appropriate target server.
5. Connect to the virtual media.
For:
Select this VM option:
Local drives
Local CD/DVD drives
94)
ISO Images
Connect CD-ROM/ISO Image
Connect CD-ROM/ISO Image
File Server ISO Images
6. Upon completion of your tasks, disconnect the virtual media (see
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Opening a KVM Session
Opening a KVM Session
¾ To open a KVM session:
1. Open the Port Access page from the Dominion KX II Remote
Console.
Figure 36: Open KVM Session
2. Connect to the target server from the Port Access page:
a. Click the Port Name for the appropriate server.
b. Select the Connect option from the Port Action Menu.
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Chapter 7: Virtual Media
Connecting to Virtual Media
Local Drives
This option mounts an entire drive; the entire disk drive is mounted
virtually onto the target server. Use this option for hard drives and
external drives only; it does not include network drives, CD-ROM, or
DVD-ROM drives. This is the only option for which Read-Write is
available.
Note: Target servers running certain version of the Windows operating system
may not accept new mass storage connections after an NTFS-formatted
partition (e.g., the local C drive) has been redirected to them. If this occurs, close
the Dominion KX II Remote Console and reconnect before redirecting another
virtual media device. If other users are connected to the same target server, they
must also close their connections to the target server.
¾ To access a drive on the client computer:
1. From the Virtual KVM Client, select Virtual Media > Connect Drive.
The Map Virtual Media Drive dialog opens:
Figure 37: Map Virtual Media Drive
2. Select the drive from the Local Drive drop-down list.
3. If you want read and write capabilities, check the Read-Write option
checkbox. This option is disabled for non-removable drives. Please
for more information. When checked, you will be able to read or
write the connected USB disk.
WARNING: Enabling Read-Write access can be dangerous!
Simultaneous access to the same drive from more than one entity can
result in data corruption. If you do not require write access, leave
this option unchecked.
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Connecting to Virtual Media
4. Click Connect. The media will be mounted on the target server
virtually. You can access the media just like any other drive
Conditions when Read-Write is not Available
Virtual media read-write is not available in the following situations:
•
•
•
For all hard drives.
When the drive is write-protected.
When the user does not have read-write permission:
ƒ
ƒ
Port Permission Access is set to None or View
Port Permission VM Access is set to Read-Only or Deny
CD-ROM/DVD-ROM/ISO Images
This option mounts CD-ROM, DVD-ROM, and ISO images.
¾ To access a CD-ROM, DVD-ROM, or ISO image:
1. From the Virtual KVM Client, select Virtual Media > Connect CD-
ROM/ISO Image. The Map Virtual Media CD/ISO Image dialog
opens:
Figure 38: Map Virtual Media CD/ISO Image
2. For internal and external CD-ROM or DVD-ROM drives:
a. Select the Local CD/DVD Drive option.
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Chapter 7: Virtual Media
b. Select the drive from the Local CD/DVD Drive drop-down list.
All available internal and external CD and DVD drive names
will be populated in the drop-down list.
c. Click Connect.
3. For ISO images:
a. Select the ISO Image option. Use this option when you want to
access a disk image of a CD, DVD, or hard drive. ISO format is
the only format supported.
b. Click the Browse button.
c. Navigate to the path containing the disk image you want to use
and click Open. The path is populated in the Image Path field.
d. Click Connect.
4. For remote ISO images on a file server:
a. Select the Remote Server ISO Image option.
b. Select Hostname and Image from the drop-down lists. The file
servers and image paths available are those that you configured
using the File Server Setup page. Only items you configured
using the Dominion KX II File Server Setup page will be in the
drop-down list.
c. File Server Username. Username required for access to the file
server.
d. File Server Password. Password required for access to the file
server (field is masked as you type).
e. Click Connect.
The media will be mounted on the target server virtually. You can access
the media just like any other drive.
Disconnecting Virtual Media
¾ To disconnect the Virtual Media drives:
•
•
For local drives, select Virtual Media > Disconnect Drive
For CD-ROM, DVD-ROM, and ISO images, select Virtual Media >
Disconnect CD-ROM/ISO Image
Note: In addition to disconnecting the virtual media using the Disconnect
option, simply closing the KVM connection closes the Virtual Media as well.
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File Server Setup (File Server ISO Images Only)
File Server Setup (File Server ISO Images Only)
Note: This feature is only required when using virtual media to access file server
ISO images.
Use the Dominion KX II Remote Console File Server Setup page to
designate the files server(s) and image paths that you want to access
using Dominion KX II Virtual Media. File server ISO image(s) specified
here will become available for selection in the Remote Server ISO Image
Hostname and Image drop-down lists (in the Map Virtual Media
94)).
¾ To designate file server ISO images for virtual media
access:
1. Select Virtual Media from the Dominion KX II Remote Console. The
File Server Setup page opens:
Figure 39: File Server Setup
2. Input information about the file server ISO images that you want to
access:
ƒ
Host Name/IP Address. Host name or IP Address of the file
server.
ƒ
Image Path. Full path name of the location of the ISO image.
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Chapter 7: Virtual Media
3. Check the Selected checkbox for all media that you want accessible
as virtual media.
4. Click Save. All media specified here will now be available for
selection in the Map Virtual Media CD/ISO Image dialog.
¾ To cancel without saving:
Click Cancel.
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Chapter 8 User Management
In This Chapter
User Management Menu ................................................................................98
User List ............................................................................................................99
Add New User ...............................................................................................100
User Group List..............................................................................................102
Add New User Group...................................................................................103
Change Password ..........................................................................................111
Authentication Settings.................................................................................112
User Management Menu
The User Management menu is organized as follows: User List, Add
New User, User Group List, Add New User Group, Change Password,
and Authentication Settings.
Use:
To:
User List
Display an alphabetical list of all users; add,
modify, or delete users.
Add New User
User Group List
Add new users; modify user information.
Display an alphabetical list of all user groups; add,
modify, or delete user groups.
Add New User Group Add new user groups; modify user group
information.
Change Password
Change password for a specific user.
Authentication
Settings
Configure the type of authentication used for
access to the Dominion KX II.
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Chapter 8: User Management
User List
The User List page displays a list of all users including their Username,
Full Name, and User Group. The list can be sorted on any of the columns
by clicking on the column name. From the User List page, you can also
add, modify, or delete users.
¾ To view the list of users:
Select User Management > User List. The User List page opens:
Figure 40: User List
¾ To add a new user:
Click the Add button. The User page opens. For complete
information about the User page, refer to Add New User (on page
100).
¾ To modify an existing user:
1. Locate the user from among those listed.
2. Click on the Username. The User page opens. For complete
information editing the user, refer to Modify Existing User (on page
101).
¾ To delete a user:
1. Select the user from among those listed by checking the checkbox to
the left of the Username.
2. Click Delete.
3. You are prompted to confirm the deletion. Click OK.
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Add New User
Add New User
It is a good idea to define user groups before creating Dominion KX II
users, because when you add a user, you must assign that user to an
existing user group. From the User page, you can add new users, modify
user information, and reactivate users that have been deactivated.
Note: A username can be deactivated (Active checkbox is cleared) when the
number of failed login attempts has exceeded the maximum login attempts set in
information.
¾ To add a new user:
1. Open the User page using one of these methods:
ƒ
ƒ
Select User Management > Add New User, or
Click the Add button from the User List page
Figure 41: User Page
2. Type a unique name in the Username field (up to 16 characters).
3. Type the person's full name in the Full Name field (up to 64
characters).
4. Type a password in the Password field; retype the password in the
Confirm Password field (up to 64 characters).
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Chapter 8: User Management
5. Select the group from the User Group drop-down list. The list
contains all groups you have created in addition to the system-
supplied default groups (<Unknown> (default setting), Admin,
Individual Group). If you do not want to associate this user with an
existing User Group, select Individual Group from the drop-down
list.
For more information about permissions for an Individual Group,
6. To activate this user, check the Active checkbox. The default is
activated (enabled).
7. Click OK.
Modify Existing User
¾ To modify an existing user:
1. From the User page, change the appropriate fields. (Refer to Add
User page.)
2. Click OK.
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User Group List
User Group List
User groups are used with local and remote authentication (via RADIUS
or LDAP). It is a good idea to define user groups before creating
individual users, because when you add a user, you must assign that
user to an existing user group.
The User Group List page displays a list of all user groups, which can be
sorted in ascending or descending order by clicking on the Group Name
column heading. From the User Group List page, you can also add,
modify, or delete user groups.
¾ To list the user groups:
Select User Management > User Group List. The User Group List
page opens:
Figure 42: User Group List
¾ To add a new user group:
Click the Add button. The Group page opens. For complete
information about the Group page, refer to Add New User Group (on
¾ To modify an existing user group:
1. Locate the user group from among those listed.
2. Click on the Group Name. The Group page opens. For complete
information editing the group, refer to Modify Existing User Group
(on page 109).
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Chapter 8: User Management
¾ To delete a user group:
Important: Before deleting a group, ensure that no users are assigned
to it, or those users will also be deleted.
Tip: To determine the users belonging to a particular group, sort the User List
by User Group.
1. Select a group from among those listed by checking the checkbox to
the left of the Group Name.
2. Click Delete.
3. You are prompted to confirm the deletion. Click OK.
Add New User Group
¾ To add a new user group:
1. Open the Group page using one of these methods:
ƒ
Select User Management > Add New User Group, or
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Chapter 8: User Management
The Group page is organized into the following categories: Group,
Permissions, Port Permissions, and IP ACL.
2. Type a descriptive name for the new user group into the Group
Name field.
3. Set the Permissions for the group. Check the boxes before the
permissions you want to assign to all of the users belonging to this
information.
4. Set the Port Permissions. Specify the server ports that can be
accessed by users belonging to this group (and the type of access).
information.
device by specifying IP addresses; it applies only to users belonging
feature which applies to all access attempts to the device (and takes
priority).
6. Click OK.
Note: Several administrative functions are available within MPC and from the
Dominion KX II Local Console; these functions are available only to members of
the default ADMIN group.
Setting Permissions
Important: Checking the “User Management” checkbox allows the
members of the group to change the permissions of all users, including
their own. Carefully consider granting these permissions.
Permission
Description
Device Settings
Network settings, date/time settings, port configuration
(channel names, power associations), event management
(SNMP, Syslog), virtual media file server setup
Diagnostics
Maintenance
PC-Share
Network interface status, network statistics, ping host,
trace route to host, KX diagnostics
Backup and restore database, firmware upgrade, factory
reset, reboot
Simultaneous access to the same target by multiple users
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Add New User Group
Permission
Description
Security
SSL certificate, security settings (VM Share, PC-Share), IP
ACL
User
Management
User and group management, remote authentication
(LDAP/RADIUS), login settings
Setting Port Permissions
For each server port, you can specify the type of access, the type of access
to the virtual media, and the power control. Please note that the default
setting for all permissions is disabled.
Access
VM Access
Power Control
Option Description
Option
Description
Option Description
None*
Denied access Deny*
completely
Virtual
media
Deny*
Denied
access
permission
is denied
altogether
for the port
completely
View
View the
video (but not Only
interact with)
the connected
target server
Read-
Virtual
media
access is
limited to
read access
only
Access Complete
access
Control Control the
connected
Read-
Write
Complete
access (read,
write) to
virtual
target server
media
* Default setting
Tip: Use the checkboxes to quickly set all the permissions the same for every
port.
Group-based IP ACL (Access Control List)
Important: Please exercise caution when using group-based IP access
control. It is possible to be locked out of your Dominion KX II if your
IP Address is within a range that has been denied access.
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Chapter 8: User Management
This feature limits access to the Dominion KX II device by users in the
selected group to specific IP addresses. This feature applies only to users
belonging to a specific group, unlike the IP Access Control List feature
which applies to all access attempts to the device, is processed first, and
information.
Important: IP Address 127.0.0.1 is used by the Dominion KX II Local
Port. When creating an Access Control List, if 127.0.0.1 is within the
range of IP Addresses that are blocked, then you will not have access
to the Dominion KX II local port.
Use the IP ACL section of the Group page to add, insert, replace, and
delete IP access control rules on a group-level basis.
Figure 44: Group-based IP Access Control List
¾ To add (append) rules:
1. Type the starting IP Address in the Starting IP field.
2. Type the ending IP Address in the Ending IP field.
3. Select the Action from the available options:
ƒ
Accept. IP Addresses specifying accept are allowed access to the
Dominion KX II device.
ƒ
Drop. IP Addresses specifying drop are denied access to the
Dominion KX II device.
4. Click Append. The rule is added to the bottom of the rules list.
5. Repeat steps 1 through 4 for each rule you want to enter.
¾ To insert a rule:
1. Type a Rule #. A Rule # is required when using the Insert command.
2. Populate the Starting IP and Ending IP fields.
3. Select the Action from the drop-down list.
4. Click Insert. If the Rule # you just typed equals an existing Rule #, the
new rule is placed ahead of the exiting rule and all rules are moved
down in the list.
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Add New User Group
¾ To replace a rule:
1. Specify the Rule # you want to replace.
2. Populate the Starting IP and Ending IP fields.
3. Select the Action from the drop-down list.
4. Click Replace. Your new rule replaces the original rule with the same
Rule #.
¾ To delete a rule:
1. Specify the Rule # you want to delete.
2. Click Delete.
3. You are prompted to confirm the deletion. Click OK.
Important: ACL rules are evaluated in the order in which they are
listed. For instance, in the example shown here, if the two ACL rules
were reversed, Dominion would accept no communication at all.
Figure 45: IP ACL Example
Tip: The rule numbers allow you to have more control over the order in which
the rules are created.
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Chapter 8: User Management
Modify Existing User Group
Note: All permissions are enabled (and cannot be changed) for the Admin group.
¾ To modify an existing user group:
1. From the Group page, change the appropriate fields and set the
appropriate permissions.
Figure 46: Modify Group
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Add New User Group
2. Set the Permissions for the group. Check the boxes before the
permissions you want to assign to all of the users belonging to this
information.
3. Set the Port Permissions. Specify the server ports that can be
accessed by users belonging to this group (and the type of access).
information.
4. Set the IP ACL (optional). This feature limits access to the Dominion
KX II device by specifying IP addresses. Refer to Group-based IP
5. Click OK.
Set Permissions for Individual Group
¾ To set permissions for an individual user group:
1. Locate the user from among the groups listed. Individual groups can
be identified by the @ in the Group Name.
2. Click on the Group Name. The Group page opens.
3. Select the appropriate permissions.
4. Click OK.
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Chapter 8: User Management
Change Password
¾ To change your password:
1. Select User Management > Change Password. The Change Password
page opens:
Figure 47: Change Password
2. Type your current password in the Old Password field.
3. Type a new password in the New Password field; retype the new
password in the Confirm New Password field. Passwords can be up
to 64 characters in length and can consist of English alphanumeric
4. Click OK.
5. You will receive confirmation that the password was successfully
changed. Click OK.
Note: If strong passwords are in use, this page displays information about the
format required for the passwords. For more information about passwords and
strong passwords, refer to Security Settings - Strong Passwords (see
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Authentication Settings
Authentication Settings
From the Authentication Settings page you can configure the type of
authentication used for access to your Dominion KX II. Refer to
Authentication vs. Authorization for more information about how
authentication and authorization operate and differ.
Note: Even if you select remote authentication (LDAP or RADIUS), local
authentication is still used.
¾ To configure authentication:
1. Select User Management > Authentication Settings. The
Authentication Settings page opens:
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Chapter 8: User Management
Figure 48: Authentication Settings
2. Select the option for the authentication protocol you want to use
(Local Authentication, LDAP, or RADIUS). Selecting the LDAP
option enables the remaining LDAP fields; selecting the RADIUS
option enables the remaining RADIUS fields.
3. If you selected Local Authentication, proceed to step 6.
4. If you selected LDAP, read the section entitled Implementing LDAP
completing the fields in the LDAP section of the Authentication
Settings page.
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Authentication Settings
5. If you selected RADIUS, read the section entitled Implementing
about completing the fields in the RADIUS section of the
Authentication Settings page.
6. When finished, click OK to save.
¾ To cancel without saving changes:
Click Cancel.
¾ To return to factory defaults:
Click the Reset to Defaults button.
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Chapter 8: User Management
Implementing LDAP Remote Authentication
Lightweight Directory Access Protocol (LDAP) is a networking protocol
for querying and modifying directory services running over TCP/IP. A
client starts an LDAP session by connecting to an LDAP server (the
default TCP port is 389). The client then sends operation requests to the
server, and the server sends responses in turn.
Reminder: Microsoft Active Directory functions natively as an LDAP
authentication server.
¾ To use the LDAP authentication protocol, input the
following information:
Figure 49: Authentication Settings (LDAP)
1. Type the IP Address or DNS name of your LDAP remote
authentication server in the Primary LDAP Server field. When the
Enable Secure LDAP option is checked, the DNS name must be used.
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Authentication Settings
2. (Optional) Type the IP Address or DNS name of your backup LDAP
server in the Secondary LDAP Server field. When the Enable Secure
LDAP option is checked, the DNS name must be used. Please note
that the remaining fields share the same settings with the Primary
LDAP Server field.
3. Type the server secret (password) required to authenticate against
your remote authentication server in the Secret Phrase field and
again in the Confirm Secret Phrase field.
4. Check the Enable Secure LDAP checkbox if you would like to use
SSL; the Secure LDAP Port field is enabled. Secure Sockets Layer
(SSL) is a cryptographic protocol which allows Dominion KX II to
communicate securely with the LDAP server.
5. The default Port is 389. Either use the standard LDAP TCP port or
specify another port.
6. The default Secure LDAP Port is 636. Either use the default port or
specify another port. This field is enabled when the Enable Secure
LDAP box is checked.
7. Certificate File. Consult your authentication server administrator to
get the CA certificate file in Base64 encoded X-509 format for the
LDAP server. Use the Browse button to navigate to the certificate
file. This field is enabled when the Enable Secure LDAP option is
checked.
8. DN of administrative User. Distinguished Name of administrative
user; consult your authentication server administrator for the
appropriate values to type into this field. An example DN of
administrative User value might be:
“cn=Administrator,cn=Users,dc=testradius,dc=com”.
9. User Search DN. This describes the name you want to bind against
the LDAP, and where in the database to begin searching for the
specified Base DN. An example Base Search value might be:
“cn=Users,dc=raritan,dc=com”. Consult your authentication server
administrator for the appropriate values to enter into these fields.
10. Type of external LDAP server. Select from among the options
available:
ƒ
ƒ
Generic LDAP Server.
Microsoft Active Directory. Active Directory is an
implementation of LDAP directory services by Microsoft for use
in Windows environments.
11. Active Directory Domain. Type the name of the Active Directory
Domain.
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Chapter 8: User Management
Returning User Group Information from Active Directory
Server
The Dominion KX II supports user authentication to Active Directory
(AD) without requiring that users be defined locally on the Dominion
KX II. This allows Active Directory user accounts and passwords to be
maintained exclusively on the AD server. Authorization and AD user
privileges are controlled and administered through the standard
Dominion KX II policies and user group privileges (that are applied
locally to AD user groups).
Note: If you are an existing Raritan, Inc. customer, and have already configured
the Active Directory server by changing the AD schema, Dominion KX II still
supports this configuration, and you do not need to perform the following
operations. Please refer to Appendix B: Updating the LDAP Schema (see
AD LDAP schema.
¾ To enable your AD server on the Dominion KX II:
1. Using Dominion KX II, create special groups and assign proper
permissions and privileges to these groups. For example, create
groups such as: KVM_Admin, KVM_Operator.
2. On your Active Directory server, create new groups with the same
group names as in the previous step.
3. On your AD server, assign the Dominion KX II users to the groups
created in step 2.
4. From the Dominion KX II, enable and configure your AD server
properly. Please refer to Implementing LDAP Remote
Important Notes:
•
•
Group Name is case sensitive.
The Dominion KX II provides the following default groups which
can not been changed or deleted: Admin and <Unknown>. Please
verify that your Active Directory server does not use the same group
names.
•
If the group information returned from the Active Directory server
does not match a Dominion KX II group configuration, the
Dominion KX II automatically assigns the group of <Unknown> to
users who authenticate successfully.
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Authentication Settings
Implementing RADIUS Remote Authentication
Remote Authentication Dial-in User Service (RADIUS) is an AAA
(authentication, authorization, and accounting) protocol for network
access applications.
¾ To use the RADIUS authentication protocol:
Figure 50: Authentication Settings (RADIUS)
1. Type the IP Address of your primary and (optional) secondary
remote authentication servers in the Primary Radius Server and
Secondary Radius Server fields, respectively.
2. Type the server secret used for authentication (in the Shared Secret
fields). The shared secret is a character string that must be known by
both the Dominion KX II and the RADIUS server to allow them to
communicate securely. It is essentially a password.
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Chapter 8: User Management
3. Authentication Port. The default authentication port is 1812; change
as required.
4. Accounting Port. The default accounting port is 1813; change as
required.
5. Timeout (in seconds). The default timeout is 1 second; change as
required. The timeout is the length of time the Dominion KX II waits
for a response from the RADIUS server before sending another
authentication request.
6. Retries. The default number of retries is 3; change as required. This is
the number of times the Dominion KX II will send an authentication
request to the RADIUS server.
7. Global Authentication Type. Select from among the options in the
drop-down list:
ƒ
PAP. With PAP, passwords are sent as plain text. PAP is not
interactive; the username and password are sent as one data
package once a connection is established, rather than the server
sending a login prompt and waiting for a response.
ƒ
CHAP. With CHAP authentication can be requested by the
server at any time. CHAP provides more security than PAP.
Returning User Group Information via RADIUS
When a RADIUS authentication attempt succeeds, the Dominion KX II
device determines the permissions for a given user based on the
permissions of the user's group.
Your remote RADIUS server can provide these user group names by
returning an attribute, implemented as a RADIUS FILTER-ID. The
FILTER-ID should be formatted as follows:
Raritan:G{GROUP_NAME}
where GROUP_NAME is a string, denoting the name of the group to
which the user belongs.
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Authentication Settings
RADIUS Communication Exchange Specifications
The Dominion KX II unit sends the following RADIUS attributes to your
RADIUS server:
Attribute
Data
Login
Access-Request (1)
NAS-Port-Type (61)
NAS-IP-Address (4)
User-Name (1)
VIRTUAL (5) for network connections.
The IP Address for the Dominion KX II unit.
The user name entered at the login screen.
Session ID for accounting.
Acct-Session-ID (44)
User-Password(2):
The encrypted password.
Accounting-Request(4)
Acct-Status (40)
Start(1) - Starts the accounting.
VIRTUAL (5) for network connections.
Always 0.
NAS-Port-Type (61)
NAS-Port (5)
NAS-IP-Address (4)
User-Name (1)
The IP Address for the Dominion KX II unit.
The user name entered at the login screen.
Session ID for accounting.
Acct-Session-ID (44)
Logout
Accounting-Request(4)
Acct-Status (40)
Stop(2) - Stops the accounting
VIRTUAL (5) for network connections.
Always 0.
NAS-Port-Type (61)
NAS-Port (5)
NAS-IP-Address (4)
User-Name (1)
The IP Address for the Dominion KX II unit.
The user name entered at the login screen.
Session ID for accounting.
Acct-Session-ID (44)
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Chapter 9 Device Management
In This Chapter
Device Management Menu ..........................................................................121
Network Settings ...........................................................................................122
Date/Time Settings.........................................................................................128
Event Management........................................................................................129
Power Supply Setup Page.............................................................................136
Port Configuration Page ...............................................................................138
Power Control ................................................................................................140
Device Management Menu
The Device Settings menu is organized as follows: Network, Date/Time,
Event Management (Settings and Destinations), Power Supply Setup,
Port Configuration, and Local Port Settings (Dominion KX II Local
Console only).
Use:
To:
Network
Customize the network configuration for the
Dominion KX II.
Date/Time
Set date, time, time zone, and Network Time
Protocol (NTP).
Event Management -
Settings
Configure SNMP and Syslog.
Event Management -
Destinations
Select which system events to track and where to
send this information.
Power Supply Setup
Configure auto-detection of the Dominion KX II
power supplies.
Port Configuration
Local Port Settings
Configure KVM ports, power CIMs, and outlets.
Configure local port; Dominion KX II Local Console
only.
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Network Settings
Network Settings
Use the Network Settings page to customize the network configuration
(e.g., IP Address, discovery port, and LAN interface parameters) for your
Dominion KX II unit.
Important: Dominion KX II must be rebooted for new network settings
to take effect. Before changing the network configuration, ensure that
there are no other active user connections to the device; all connections
will be dropped when the Dominion KX II unit reboots.
Basically, there are two ways to setup your IP Configuration:
•
None. This option is the recommended option (Static IP). Since the
Dominion KX II is part of your network infrastructure, you most
likely do not want its IP Address to change frequently. This option
allows you to set the network parameters.
•
DHCP. The IP Address is automatically assigned by a DHCP server.
¾ To change the network configuration:
1. Select Device Settings > Network. The Network Settings page opens.
Figure 51: Network Settings
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Chapter 9: Device Management
2. Update the Network Basic Settings. Refer to Network Basic Settings
3. Update the Network Miscellaneous Settings. Refer to Network
each of the fields.
4. Update the LAN Interface Settings. Refer to LAN Interface Settings
5. Click OK to set these configurations. If your changes require
rebooting the device, a reboot message appears.
¾ To cancel without saving changes:
Click Cancel.
¾ To reset to factory defaults:
Click Reset to Defaults.
Network Basic Settings
Figure 52: Network Settings (Network Basic Settings)
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Network Settings
•
•
Device Name. Type a unique name for the device (up to 16
characters; spaces are not allowed). Name your device so you can
easily identify it. The default name for a Dominion KX II unit is:
“DominionKX”. Remote users will also see this name. However, if an
MPC user has created a Connection Profile for this device, that user
will see the Description field from the Profile instead.
IP auto configuration. Select from among the options available in the
drop-down list:
ƒ
None. Use this option if you do not want an auto IP
configuration and prefer to set the IP Address yourself (static
IP). This is the default and recommended option.
If this option is selected for the IP auto configuration, the following
Network Basic Settings fields are enabled, allowing you to manually
set the IP configuration.
ƒ
ƒ
ƒ
IP Address. The default IP Address is 192.168.0.192.
Subnet Mask. The default subnet mask is 255.255.255.0.
Gateway IP Address. The IP Address for the gateway (if one
is used).
ƒ
ƒ
Primary DNS Server IP Address. The primary Domain Name
Server used to translate names into IP Addresses.
Secondary DNS Server IP Address. The secondary Domain
Name Server used to translate names into IP Addresses (if
one is used).
ƒ
DHCP. Dynamic Host Configuration Protocol is used by
networked computers (clients) to obtain unique IP addresses and
other parameters from a DHCP server.
ƒ
If DHCP is used, enter the Preferred host name (DHCP only).
Up to 63 characters.
Network Miscellaneous Settings
Figure 53: Network Settings (Network Miscellaneous Settings)
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Chapter 9: Device Management
•
•
Discovery Port. Dominion KX II discovery occurs over a single,
configurable TCP Port. The default is Port 5000, but you can
configure it to use any TCP port except 80 and 443. To access the
Dominion KX II unit from beyond a firewall, your firewall settings
must enable two-way communication through the default port 5000
or a non-default port configured here. For more information, refer to
Bandwidth Limit. The default is no limit. Select from among the
options in the drop-down list to set a maximum amount of
bandwidth that can be consumed by this Dominion KX II unit (for all
sessions). The options include: No Limit, 100 Megabit, 10 Megabit, 5
Megabit, 2 Megabit, 512 Kilobit, 256 Kilobit, and 128 Kilobit.
Note: Lower bandwidth may result in slower performance.
LAN Interface Settings
Figure 54: Network Settings (LAN Interface Settings)
•
The current parameter settings are identified in the Current LAN
interface parameters field.
•
LAN Interface Speed & Duplex. Select from among the speed and
duplex combinations available.
Autodetect
Default option
10 Mbps/Half
10 Mbps/Full
100 Mbps/Half
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Network Settings
100 Mbps/Full
1000 Mbps/Full
Gigabit
ƒ
Half-duplex provides for communication in both directions, but
only one direction at a time (not simultaneously).
ƒ
Full-duplex allows communication in both directions
simultaneously.
Note: Occasionally there are problems running at 10 Mbps in either
half or full duplex. If you are experiencing problems, please try
another speed and duplex.
information.
•
Enable Automatic Failover. Check this checkbox to allow Dominion
KX II to automatically recover its network connection using a second
network port if the active network port fails. When this option is
enabled, the following two fields are used:
ƒ
Ping Interval (seconds). Ping interval determines how often
Dominion KX II checks the status of the network connection
(setting this too low may cause excess network traffic). The
default Ping Interval is 30 seconds.
ƒ
Timeout (seconds). Timeout determines how long a network port
must be “dead” before the switch is made. Both network ports
must be connected to the network and this option must be
checked for Automatic Failover to function. The default Timeout
is 60 seconds.
Note: The default Ping Interval and Timeout generate a condition
that when the KX device tries to switch over, remote sessions will be
dropped and must be re-established. Reducing these intervals to
much lower values will allow remote sessions to stay connected, but
will result in increased network traffic.
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Chapter 9: Device Management
•
Set System ACL. Click this button to set a global-level Access
Control List for your Dominion KX II by ensuring that your device
does not respond to packets being sent from disallowed IP
Note: These ACL values are global, affecting the Dominion KX II unit as a
whole. You can also create ACLs on a group-level basis. For example, you can
create an “Outsourced Vendors” user group that is permitted to access
Dominion KX II only from a given IP address range (refer to Group-based IP
information on how to create group-specific Access Control Lists).
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Date/Time Settings
Date/Time Settings
Use the Date/Time Settings page to specify the date and time for the
Dominion KX II. There are two ways to do this:
•
•
Manually set the date and time, or
Synchronize with a Network Time Protocol (NTP) Server.
¾ To set the date and time:
1. Select Device Settings > Date/Time. The Date/Time Settings page
opens:
Figure 55: Date/Time Settings
2. Select your time zone from the Time Zone drop-down list.
3. Select the method you would like to use to set the date and time:
ƒ
User Specified Time. Select this option to input the date and time
manually.
ƒ
Synchronize with NTP Server. Select this option to synchronize
the date and time with the Network Time Protocol (NTP) Server.
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Chapter 9: Device Management
4. For the User Specified Time option, enter the date and time as
follows:
a. Select the Month from the drop-down list.
b. Type the Day of the Month.
c. Type the Year in yyyy format.
d. Enter the Time in hh:mm format (using a 24-hour clock).
5. For the Synchronize with NTP Server option:
a. Enter the IP address of the Primary Time server.
b. (Optional) Enter the IP address of the Secondary Time server.
6. Click OK.
Event Management
The Dominion KX II Event Management feature provides a set of screens
for enabling and disabling the distribution of system events to SNMP
Managers, Syslog, and the audit log. These events are categorized, and
for each event you can determine whether you want the event sent to
one or several destinations.
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Event Management
Event Management - Settings
SNMP Configuration
Simple Network Management Protocol (SNMP) is a protocol governing
network management and the monitoring of network devices and their
functions. Dominion KX II offers SNMP Agent support through Event
SNMP Agents and Traps.
¾ To configure SNMP (enable SNMP logging):
1. Select Device Settings > Event Management - Settings. The Event
Management - Settings page opens:
Figure 56: Event Management - Settings
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Chapter 9: Device Management
2. Check the Enable SNMP Logging option; this enables the remaining
SNMP fields.
3. In the Name, Contact, and Location fields, type the SNMP Agent's
(this Dominion unit's) name as it appears in the Dominion KX II
Console interface, a contact name related to this unit, and where the
Dominion unit is physically located, respectively.
4. Type the Agent Community String (the Dominion unit's string). An
SNMP community is the group that devices and management
stations running SNMP belong to; it helps define where information
is sent. The community name is used to identify the group; an SNMP
device or agent may belong to more than one SNMP community.
5. Specify whether the community is Read-Only or Read-Write using
the Type drop-down list.
6. Configure up to five SNMP managers by specifying their Destination
IP, Port #, and Community.
7. Click on the Click here to view the Dominion-KX2 SNMP MIB link to
access the SNMP Management Information Base.
8. Click OK.
Syslog Configuration
Figure 57: Syslog Configuration
¾ To configure the Syslog (enable Syslog forwarding):
1. Check the Enable Syslog Forwarding option to log the device's
messages to a remote Syslog server.
2. Type the IP Address of your Syslog server in the IP Address field.
3. Click OK.
¾ To cancel without saving changes:
Click Cancel.
¾ To reset to factory defaults:
Click the Reset To Defaults button.
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Event Management
Event Management - Destinations
System events, if enabled, can generate SNMP notification events (traps),
or can be logged to Syslog or Audit Log. Use the Event Management -
Destinations page to select which system events to track and where to
send this information.
Note: SNMP traps will only be generated if the SNMP Logging Enabled option
is checked; Syslog events will only be generated if the Enable Syslog Forwarding
option is checked. Both of these options are in the Event Management - Settings
page.
¾ To select events and their destinations:
1. Select Device Settings > Event Management - Destinations. The Event
Management - Destinations page opens:
Figure 58: Event Management - Destinations
System events are categorized by Device Operation, Device
Management, Security, User Activity, and User Group
Administration.
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Chapter 9: Device Management
2. Check the checkboxes for those Event line items you want to enable
or disable, and where you want to send the information.
Tip: Enable or disable entire Categories by checking or clearing the
Category line checkboxes, respectively.
3. Click OK.
¾ To cancel without saving changes:
Click Cancel.
¾ To reset to factory defaults:
Click the Reset To Defaults button.
SNMP Agent Configuration
SNMP-compliant devices, called agents, store data about themselves in
Management Information Bases (MIBs) and return this data to the SNMP
managers. Use the Event Logging page to configure the SNMP
connection between the Dominion KX II (SNMP Agent) and an SNMP
manager.
SNMP Trap Configuration
SNMP provides the ability to send traps, or notifications, to advise an
administrator when one or more conditions have been met. The
following table lists the Dominion KX II SNMP traps:
Trap Name
Description
cimConnected
A CIM is plugged into to the Dominion KX II
port.
cimDisconnected
A CIM is either unplugged from the Dominion
KX II port or powered-off.
cimUpdateCompleted
cimUpdateStarted
configBackup
CIM firmware update process completed.
CIM firmware update process started.
The device configuration has been backed up.
The device configuration has been restored.
Device update has failed.
configRestore
deviceUpdateFailed
deviceUpgradeCompleted
The Dominion KX II has completed update via an
RFP file.
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Event Management
Trap Name
Description
deviceUpgradeStarted
The Dominion KX II has begun update via an RFP
file.
ethernetFailover
An Ethernet failover was detected and restored on
a new Ethernet interface.
factoryReset
The device has been reset to factory defaults.
Firmware file was discarded.
Firmware update failed.
firmwareFileDiscarded
firmwareUpdateFailed
firmwareValidationFailed
groupAdded
Firmware validation failed.
A group has been added to the Dominion KX II
system.
groupDeleted
A group has been deleted from the system.
A group has been modified.
groupModified
ipConflictDetected
ipConflictResolved
networkFailure
An IP Address conflict was detected.
An IP Address conflict was resolved.
An Ethernet interface of the product can no longer
communicate over the network.
networkParameterChanged A change has been made to the network
parameters.
passwordSettingsChanged
portConnect
Strong password settings have changed.
A previously authenticated user has begun a
KVM session.
portConnectionDenied
portDisconnect
A connection to the target port was denied.
A user engaging in a KVM session closes the
session properly.
portStatusChange
powerNotification
The port has become unavailable.
The power outlet status notification: 1=Active,
0=Inactive.
powerOutletNotification
rebootCompleted
rebootStarted
Power strip device outlet status notification.
The KX has completed its reboot.
The KX has begun to reboot, either through
cycling power to the system or by a warm reboot
from the OS.
securityViolation
Security violation.
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Chapter 9: Device Management
Trap Name
Description
startCCManagement
The device has been put under CommandCenter
Management.
stopCCManagement
The device has been removed from
CommandCenter Management.
userAdded
A user has been added to the system.
userAuthenticationFailure
A user attempted to log in without a correct
username and/or password.
userConnectionLost
A user with an active session has experienced an
abnormal session termination.
userDeleted
userLogin
A user account has been deleted.
A user has successfully logged into the Dominion
KX II and has been authenticated.
userLogout
A user has successfully logged out of the
Dominion KX II properly.
userModified
A user account has been modified.
userPasswordChanged
This event is triggered if the password of any user
of the device is modified.
userSessionTimeout
vmImageConnected
A user with an active session has experienced a
session termination due to timeout.
User attempted to mount either a device or image
on the target using Virtual Media. For every
attempt on device/image mapping (mounting)
this event is generated.
vmImageDisconnected
User attempted to unmount a device or image on
the target using Virtual Media.
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Power Supply Setup Page
Power Supply Setup Page
The Dominion KX II provides dual power supplies, and can
automatically detect and provide notification regarding the status of
these power supplies. Use the Power Supply Setup page to specify
whether you are using one or both of the power supplies. Proper
configuration ensures that the Dominion KX II sends the appropriate
notifications should a power supply fail. For example, if power supply
number one fails, the power LED at the front of the unit will turn red.
¾ To enable automatic detection for the power supplies
in use:
1. Select Device Settings > Power Supply Setup. The Power Supply
Setup page opens:
Figure 59: Power Supply Setup
2. If you are plugging power input into power supply number one
(left-most power supply at the back of the unit), then check the
Powerln1 Auto Detect option.
3. If you are plugging power input into power supply number two
(right-most power supply at the back of the unit), then check the
Powerln2 Auto Detect option.
4. Click OK.
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Chapter 9: Device Management
Note: If either of these checkboxes is checked and power input is not actually
connected, the power LED at the front of the unit displays red.
¾ To turn off the automatic detection:
Clear the checkbox for the appropriate power supply.
¾ To reset to factory defaults:
Click the Reset To Defaults button.
¾ To cancel without saving changes:
Click the Cancel button.
Note: Dominion KX II does NOT report power supply status to
CommandCenter. Dominion I (generation 1), however, does report power
supply status to CommandCenter.
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Port Configuration Page
Port Configuration Page
The Port Configuration page displays a list of the Dominion KX II ports.
Ports connected to target servers or power strips are displayed in blue
and can be edited. For ports with no CIM connected or with a blank CIM
name, a default port name of Dominion-KX2_Port# is assigned, where
Port# is the number of the Dominion KX II physical port.
¾ To change a port configuration:
1. Select Device Settings > Port Configuration. The Port Configuration
Page opens:
Figure 60: Port Configuration
This page is initially displayed in port number order, but can be
sorted on any of the fields by clicking on the column heading.
ƒ
Port Number. Numbered from 1 to the total number of ports
available for the Dominion KX II unit.
ƒ
Port Name. The name assigned to the port. A port name
displayed in black indicates that you cannot change the name
and that the port cannot be edited; port names displayed in blue
can be edited.
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Chapter 9: Device Management
Note: Do not use apostrophes for the Port (CIM) Name.
Port Type. The type of CIM connected to the port:
ƒ
Port Type
Description
DCIM
Dominion CIM
Not Available No CIM connected
PCIM
Paragon CIM
PowerStrip
VM
Power CIM
Virtual Media CIM (D2CIM-VUSB)
2. Click the Port Name for the port you want to edit.
ƒ
can name the ports and create power associations.
ƒ
opened. From this page, you can name the power strips and
their outlets. name the power strips and their outlets.
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Power Control
Power Control
Connect the Power Strip
The numbers in this diagram correspond to the steps listed below.
Figure 61: Power Strip Connections
¾ To connect the power strip:
1. Connect the male RJ-45 of the D2CIM-PWR to the female RJ-45
connector on the power strip.
2. Connect the female RJ-45 connector of the D2CIM-PWR to any of the
available female system port connectors on the Dominion KX II
using a straight through Cat 5 cable.
3. Attach an AC power cord to the target server and an available power
strip outlet.
4. Connect the power strip to an AC power source.
5. Power ON the Dominion KX II unit.
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Chapter 9: Device Management
Name the Power Strip (Port Page for Power Strips)
This Port page opens when you select a port from the Port Configuration
Raritan remote power strip. The Type and the Name fields are pre-
populated; please note that the (CIM) Type cannot be changed. The
following information is displayed for each outlet in the power strip:
outlet Number, Name, and Port Association.
Use this page to name the power strip and its outlets; all names can be
up to 32 alphanumeric characters and can include special characters (see
Figure 62: Port Page (power strips)
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Power Control
Note: When a power strip is associated to a target server (port), the outlet name
is replaced by the target server name (even if you assigned another name to the
outlet).
¾ To name the power strip (and outlets):
Note: CommandCenter Service Gateway does not recognize power strip names
containing spaces.
1. Change the Name of the power strip to something you will
remember.
2. Change the (Outlet) Name if desired. (Outlet names default to Outlet
#.)
3. Click OK.
¾ To cancel without saving changes:
Click the Cancel button.
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Chapter 9: Device Management
Associate Target Servers to Outlets (Port Page)
This Port page opens when you select a port from the Port Configuration
target server. From this page, you can make power associations, change
the Port Name to something more descriptive, and update target server
fields are pre-populated; please note that the CIM type cannot be
changed.
A server can have up to four power plugs and you can associate a
different power strip with each. From this page, you can define those
associations so that you can power on, power off, and power cycle the
server from the Port Access page.
To use this feature, you will need:
•
•
Raritan remote power strip(s)
Power CIMs (D2CIM-PWR)
Figure 63: Port Page (KVM ports)
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Power Control
¾ To make power associations (associate power strip
outlets to target servers):
Note: When a power strip is associated to a target server (port), the outlet name
is replaced by the target server name (even if you assigned another name to the
outlet).
1. Select the power strip from the Power Strip Name drop-down list.
2. For that power strip, select the outlet from the Outlet Name drop-
down list.
3. Repeat steps 1 and 2 for all desired power associations.
4. Click OK. A confirmation message is displayed.
¾ To change the port name:
1. Type something descriptive in the Name field. For example, the
name of the target server would be a likely candidate. The name can
be up to 32 alphanumeric characters and can include special
2. Click OK.
¾ To cancel without saving changes:
Click the Cancel button.
¾ To remove a power strip association:
1. Select the appropriate power strip from the Power Strip Name drop-
down list.
2. For that power strip, select the appropriate outlet from the Outlet
Name drop-down list.
3. From the Outlet Name drop-down list, select None.
4. Click OK. That power strip/outlet association is removed. A
confirmation message is displayed.
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Chapter 9: Device Management
Note for D2CIM-VUSB CIM Usage
If you are using the D2CIM-VUSB, there are additional settings on the
Port page to improve performance.
Figure 64: Port Page (Target Server Settings for D2CIM-VUSB)
If you are experiencing synchronization issues and are using the D2CIM-
VUSB CIM for a Mac target server, check the Absolute mouse scaling for
MAC server option.
Certain BIOS do not support USB high-speed capabilities and the
attempt to auto-negotiate does not work. If you are experiencing BIOS
problems with the target server, check the Use Full Speed for Virtual
Media CIM option.
Note: For SUSE 9.2 target servers, please enable (check) the Use Full Speed for
Virtual Media CIM option for those target server ports. SUSE 9.2 does not work
with the Virtual Media CIM when high speed is negotiated.
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Chapter 10 Security Settings
In This Chapter
Security Settings Menu .................................................................................146
Security Settings.............................................................................................147
IP Access Control...........................................................................................153
Security Settings Menu
The Security menu is organized as follows: Security Settings and IP
Access Control.
Use:
To:
Security Settings
Configure security settings for login limitations, strong
passwords, user blocking, and encryption & share.
IP Access Control Control access to your Dominion KX II unit. By setting a
global access control list, you are by ensuring that your
device does not respond to packets being sent from
disallowed IP addresses.
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Chapter 10: Security Settings
Security Settings
From the Security Settings page, you can specify login limitations, user
blocking, password rules, and encryption and share.
Raritan SSL certificates are used for public and private key exchanges,
and provide an additional level of security. Raritan web server
certificates are self-signed; Java applet certificates are signed by a
VeriSign certificate. Encryption guarantees that your information is safe
from eavesdropping and these certificates ensure that you can trust that
the entity is Raritan, Inc.
¾ To configure the security settings:
1. Select Security > Security Settings. The Security Settings page opens.
Figure 65: Security Settings
The fields are organized into the following groups: Login
Limitations, Strong Passwords, User Blocking, and Encryption &
Share.
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Security Settings
appropriate.
6. Click OK when you are done.
¾ To close the page without saving any changes:
Click Cancel.
¾ To reset back to defaults:
Click Reset to Defaults.
Login Limitations
Using Login Limitations you can specify restrictions for single login,
password aging, and the logging out of idle users.
•
Enable Single Login Limitation. When checked, only one login per
username is allowed at any time. When cleared, a given
username/password combination can be connected into the device
from several client workstations simultaneously.
•
Enable Password Aging. When checked, all users are required to
change their passwords periodically, based on the number of days
specified in Password Aging Interval field.
ƒ
Password Aging Interval (days). This field is enabled and
required when the Enable Password Aging checkbox is checked.
Enter the number of days after which a password change is
required. The default is 60 days.
•
Log Out Idle Users. Check the checkbox to automatically disconnect
a user session after a certain amount of inactive time has passed.
Type the amount of time in the After field. If there is no activity from
the keyboard or mouse, all KVM sessions and all KVM resources are
logged out. If a Virtual Media session is in progress, however, the
session does not timeout.
ƒ
After (minutes). The amount of time (in minutes) after which an
idle user will be logged out. This field is enabled when the Log
Out Idle Users option is checked.
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Chapter 10: Security Settings
Strong Passwords
Strong passwords provide more secure local authentication for the
system. Using Strong Passwords, you can specify criteria defining the
format of valid Dominion KX II local passwords such as minimum and
maximum length, required characters, and password history retention.
Figure 66: Security Settings (Strong Passwords)
•
Enable strong passwords. Strong passwords require user-created
passwords to have a minimum of 8 characters with at least one
alphabetical character and one non-alphabetical character
(punctuation character or number). In addition, the first four
characters of the password and the username cannot match.
When checked, strong password rules are enforced. Users with
passwords not meeting strong password criteria will automatically
be required to change their password on their next login. When
cleared, only the standard format validation is enforced. When
checked, the following fields are enabled and required:
ƒ
ƒ
ƒ
ƒ
ƒ
Minimum length of strong password. Passwords must be at least
8 characters long. The default is 8, but it can be up to 63.
Maximum length of strong password. The default is 16, but can
be up to 64 characters long.
Enforce at least one lower case character. When checked, at least
one lower case character is required in the password.
Enforce at least one upper case character. When checked, at least
one upper case character is required in the password.
Enforce at least one numeric character. When checked, at least
one numeric character is required in the password.
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Security Settings
ƒ
ƒ
Enforce at least one printable special character. When checked, at
least one special character (printable) is required in the
password.
Number of restricted passwords based on history. This field
represents the password history depth; that is, the number of
prior passwords that cannot be repeated. The range is 1-12; the
default is 5.
User Blocking
The User Blocking options specify the criteria in which users are blocked
from accessing the system after the specified number of unsuccessful
login attempts. The three options are mutually exclusive:
•
Disabled. The default option; users are not blocked regardless of the
number of times they fail authentication.
•
Timer Lockout. Users are denied access to the system for the
specified amount of time after exceeding the specified number of
unsuccessful login attempts. When selected, the following fields are
enabled:
ƒ
Attempts. The number of unsuccessful login attempts after which
the user will be locked out. The valid range is 1 - 10; the default
is 3 attempts.
ƒ
Lockout Time. The amount of time for which the user will be
locked out. The valid range is 1 - 1440 minutes; the default is 5
minutes.
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Chapter 10: Security Settings
•
Deactivate User-ID. When selected, this option specifies that the user
will be locked out of the system after the number of failed login
attempts specified in the Failed Attempts field:
ƒ
Failed Attempts. The number of unsuccessful login attempts after
which the user's User-ID will be deactivated. This field is
enabled when the Deactivate User-ID option is selected. The
valid range is 1 - 10.
Figure 67: Security Settings (User Blocking)
When a user-ID is deactivated after the specified number of failed
attempts, the administrator must change the user password and activate
Encryption & Share
Using the Encryption & Share settings you can specify the type of
encryption used, PC and VM share modes, and the type of reset
performed when the Dominion KX II reset button is pressed.
Figure 68: Security Settings (Encryption & Share)
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Security Settings
•
Encryption Mode. Select one of the options from the drop-down list.
When an encryption mode is selected, a warning is displayed that if
your browser does not support the selected mode, you will not be
able to connected to the Dominion KX II:
Figure 69: Security Settings (Encryption Mode Warning Message)
ƒ
Auto. This is the recommended option; the Dominion KX II auto-
negotiates to the highest level of encryption possible.
ƒ
RC4. Secures user names, passwords and KVM data, including
video transmissions using the RSA RC4 encryption method. This
is a 128-bit Secure Sockets Layer (SSL) protocol which provides a
private communications channel between the Dominion KX II
unit and the Remote PC during initial connection authentication.
ƒ
AES-128. The Advanced Encryption Standard (AES) is a National
Institute of Standards and Technology specification for the
encryption of electronic data; 128 is the key length. When AES-
128 is specified, please be certain that your browser supports it,
otherwise you will not be able to connect. Please refer to
more information.
•
•
Apply Encryption Mode to KVM and Virtual Media. When checked,
this option applies the selected encryption mode to both KVM and
virtual media. After authentication, KVM and virtual media data is
also transferred with 128-bit encryption.
PC Share Mode. Determines global concurrent remote KVM access,
enabling up to eight remote users to simultaneously log on to one
Dominion KX II and concurrently view and control the same target
server through the device. Click on the drop-down list to select one
of the following options:
ƒ
Private: No PC share; this is the default mode. Each target server
can be accessed exclusively by only one user at a time.
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Chapter 10: Security Settings
ƒ
PC-Share: Target servers can be accessed by up to eight users
(administrator or non-administrator) at one time. Each remote
user has equal keyboard and mouse control, however, please
note that uneven control will occur if one user does not stop
typing or moving the mouse.
•
•
VM Share Mode. This option is enabled only when PC-Share Mode
is enabled. When checked, this option permits the sharing of virtual
media among multiple users, that is, several users can access the
same virtual media session. The default is disabled.
Local Device Reset Mode. This option specifies which actions are
taken when the hardware reset button (at the back of the unit) is
depressed. For more information, refer to Reset Button (on page
177). Select one of the following options:
ƒ
ƒ
ƒ
Enable Local Factory Reset (Default). Returns the Dominion KX II
unit to the factory defaults.
Enable Local Admin Password Reset. Resets the local
administrator password only. The password is reset to raritan.
Disable All Local Resets. No reset action is taken.
Checking Your Browser for AES Encryption
If you do not know if your browser uses AES, check with the browser
manufacturer, or navigate to the following web site using the browser
with the encryption method you want to check:
https://www.fortify.net/sslcheck.html. This web site detects your
browser's encryption method and displays a report.
IP Access Control
Using IP Access Control, you can control access to your Dominion KX II
unit. By setting a global Access Control List (ACL) you are by ensuring
that your device does not respond to packets being sent from disallowed
IP addresses. The IP Access Control is global, affecting the KX unit as a
whole, but you can also control access to your unit at the group level.
level control.
Important: IP Address 127.0.0.1 is used by the Dominion KX II local
port. When creating an IP Access Control list, if 127.0.0.1 is within the
range of IP Addresses that are blocked, you will not have access to the
Dominion KX II local port.
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IP Access Control
¾ To use IP Access Control:
1. Open the IP Access Control page using one of these methods:
ƒ
ƒ
Select Security > IP Access Control, or
Click the Set System ACL button from the Network Settings (on
The IP Access Control page opens:
Figure 70: IP Access Control
2. Check the Enable IP Access Control checkbox to enable IP access
control and the remaining fields on the page.
3. Select the Default Policy. This is the action taken for IP addresses
that are not within the ranges you specify.
ƒ
Accept. IP Addresses are allowed access to the Dominion KX II
device.
ƒ
Drop. IP Addresses are denied access to the Dominion KX II
device.
¾ To add (append) rules:
1. Type the IP Address and subnet mask in the IP/Mask field.
2. Select the Policy from the drop-down list.
3. Click Append. The rule is added to the bottom of the rules list.
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Chapter 10: Security Settings
4. Repeat steps 1 through 3 for each rule you want to enter.
¾ To insert a rule:
1. Type a Rule #. A Rule # is required when using the Insert command.
2. Type the IP Address and subnet mask in the IP/Mask field.
3. Select the Policy from the drop-down list.
4. Click Insert. If the Rule # you just typed equals an existing Rule #, the
new rule is placed ahead of the exiting rule and all rules are moved
down in the list.
¾ To replace a rule:
1. Specify the Rule # you want to replace.
2. Type the IP Address and subnet mask in the IP/Mask field.
3. Select the Policy from the drop-down list.
4. Click Replace. Your new rule replaces the original rule with the same
Rule #.
¾ To delete a rule:
1. Specify the Rule # you want to delete.
2. Click Delete.
3. You are prompted to confirm the deletion. Click OK.
Tip: The rule numbers allow you to have more control over the order in which
the rules are created.
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Chapter 11 Maintenance
In This Chapter
Maintenance Menu........................................................................................156
Audit Log........................................................................................................157
Device Information........................................................................................159
Backup and Restore.......................................................................................160
Firmware Upgrade ........................................................................................163
Upgrade Report .............................................................................................165
Reboot..............................................................................................................165
Maintenance Menu
The Maintenance menu includes these options: Audit Log, Device
Information, Backup/Restore, CIM Firmware Upgrade, Firmware
Upgrade, Factory Reset (Dominion KX II Local Console only), Upgrade
Report, and Reboot.
Maintenance Features (Local/Remote Console)
Use:
To:
Local Remote
9
9
Audit Log
View Dominion Dominion KX II
events sorted by date and time.
9
9
Device Information
Backup/Restore
View information about the
Dominion Dominion KX II and its
CIMs.
9
9
Backup and restore the Dominion
KX II configuration.
9
9
CIM Firmware
Upgrade
Upgrade your CIMs using the
firmware versions stored in the
Dominion Dominion KX II
memory.
9
Firmware Upgrade
Factory Reset
Upgrade your Dominion
Dominion KX II firmware.
Perform a factory reset.
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Chapter 11: Maintenance
Use:
To:
Local Remote
9
9
Upgrade Report
View information about the latest
upgrade performed.
9
9
Reboot
Reboot the Dominion Dominion
KX II unit.
Audit Log
A log is created of Dominion KX II system events.
¾ To view the audit log for your Dominion KX II unit:
Select Maintenance > Audit Log. The Audit Log page opens:
Figure 71: Audit Log
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Audit Log
The Audit Log page displays events by date and time (most recent
events listed first). The Audit Log provides the following information:
•
•
•
Date. The date and time that the event occurred; 24-hour clock.
Event. The event name as listed in the Event Management page.
Description. Detailed description of the event.
¾ To save the Audit Log:
Note: Saving the Audit Log is available only on the Dominion KX II Remote
Console, not on the Local Console.
1. Click the Save to File button. A Save File dialog opens.
2. Select the desired file name and location and click Save. The audit
log is saved locally on your client machine with the name and
location specified.
¾ To page through the Audit Log:
Use the [Older] and [Newer] links.
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Chapter 11: Maintenance
Device Information
The Device Information page provides detailed information about your
Dominion KX II device and the CIMs in use. This information is helpful
should you need to contact Raritan Technical Support.
¾ To view information about your Dominion KX II and
CIMs:
Select Maintenance > Device Information. The Device Information
page opens:
Figure 72: Device Information
The following information is provided about the Dominion KX II: Model,
Hardware Revision, Firmware Version, Serial Number, and MAC
Address.
The following information is provided about the CIMs in use: Port
(number), Name, Type (of CIM: DCIM, PCIM, Power Strip, or VM),
Firmware Version, and Serial Number.
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Backup and Restore
Backup and Restore
From the Backup/Restore page, you can backup and restore the settings
and configuration for your Dominion KX II. In addition to using backup
and restore for business continuity purposes, you can use this feature as
a time-saving mechanism. For instance, you can quickly provide access
to your team from another Dominion KX II, by backing up the user
configuration settings from the Dominion KX II in use and restoring
those configurations to the new Dominion KX II. You can also setup one
Dominion KX II and copy its configuration to multiple Dominion KX II
devices.
¾ To access the Backup/Restore page:
Select Maintenance > Backup/Restore. The Backup/Restore page
opens:
Figure 73: Backup/Restore
Note: Backups are always complete system backups. Restores can be complete or
partial depending on your selection.
¾ To backup your Dominion KX II:
1. Click Backup. A File Download dialog opens.
2. Click Save. A Save As dialog opens.
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Chapter 11: Maintenance
3. Select the location, specify a file name, and click Save. A Download
Complete dialog opens.
4. Click Close. The backup file is saved locally on your client machine
with the name and location specified.
¾ To restore your Dominion KX II:
WARNING: Please exercise caution when restoring your Dominion
KX II to an earlier version. Usernames and password in place at the
time of the backup will be restored. If you do not remember the old
administrative usernames and passwords, you will be locked out of
the Dominion KX II.
In addition, if you used a different IP Address at the time of the
backup, that IP Address will be restored as well. If the configuration
uses DHCP, you may want to perform this operation only when you
have access to the local port to check the IP address after the update.
1. Select the type of restore you want to run:
ƒ
Full Restore. A complete restore of the entire system; generally
used for traditional backup and restore purposes.
ƒ
Protected Restore. Everything is restored except device-specific
information such as serial number, MAC Address, IP Address,
name, port names, etc. With this option, you can setup one
Dominion KX II and copy the configuration to multiple
Dominion KX II devices.
ƒ
Custom Restore. With this option, you can select User and Group
Restore, Device Settings Restore, or both. Check the appropriate
checkboxes:
ƒ
User and Group Restore. This option includes only user and
group information. Use this option to quickly setup users on
a different Dominion KX II.
ƒ
Device Settings Restore. This option includes only device
settings. Use this option to quickly copy the device
information.
2. Click the Browse button. A Choose file dialog opens.
3. Navigate to and select the appropriate backup file and click Open.
The file selected is listed in the Restore File field.
4. Click Restore. The configuration (based on the type of restore
selected) is restored.
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CIM Upgrade
CIM Upgrade
Use this procedure to upgrade CIMs using the firmware versions stored
in the memory of your Dominion KX II unit. In general, all CIMs are
upgraded when you upgrade the device firmware using the Firmware
CIMs.
Note: Only D2CIM-VUSB and D2CIM-PWR can be upgraded from this page.
¾ To upgrade CIMs using the Dominion KX II memory:
1. Select Maintenance > CIM Firmware Upgrade. The CIM Upgrade
from KX Flash page opens:
Figure 74: CIM Upgrade from KX Flash
2. The Port (number), Name, Type, Current CIM Version, and Upgrade
CIM Version are displayed for easy identification of the CIMs.
3. Check the Selected checkbox for each CIM you want to upgrade.
Tip: Use the Select All and Deselect All buttons to quickly select all
(or deselect all) of the CIMs.
4. Click the Upgrade button. You are prompted to confirm the
upgrade.
5. Click OK to continue the upgrade. Progress bars are displayed
during the upgrade. Upgrading takes approximately 2 minutes (or
less) per CIM.
¾ To exit without upgrading:
Click the Cancel button.
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Chapter 11: Maintenance
Firmware Upgrade
Use the Firmware Upgrade page to upgrade the firmware for your
Dominion KX II unit and all attached CIMs. This page is available in the
Dominion KX II Remote Console only.
Important: Do not turn off your Dominion KX II unit or disconnect
CIMs while the upgrade is in progress - doing so will likely result in
damage to the unit or CIMs.
¾ To upgrade your Dominion KX II unit:
1. Locate the appropriate Raritan firmware distribution file (*.RFP),
found on the Raritan Firmware Upgrades Web page:
http://www.raritan.com/support/firmwareupgrades and download
the file.
2. Unzip the file. Please read all instructions included in the firmware
ZIP files carefully before upgrading.
Note: Copy the firmware update file to a local PC before uploading.
Do not load the file from a network drive.
3. Select Maintenance > Firmware Upgrade. The Firmware Upgrade
page opens:
Figure 75: Firmware Upgrade
4. Click the Browse button to navigate to the directory where you
unzipped the upgrade file.
5. Check the Review CIM Version Information? checkbox if you would
like information displayed about the versions of the CIMs in use.
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Firmware Upgrade
6. Click Upload from the Firmware Upgrade page. Information about
the upgrade and version numbers is displayed for your confirmation
(if you opted to review CIM information, that information is
displayed as well):
Figure 76: Firmware Upgrade Review
Note: At this point, connected users are logged out, and new login
attempts are blocked.
7. Click Upgrade. Please wait for the upgrade to complete. Status
information and progress bars are displayed during the upgrade.
Upon completion of the upgrade, the unit reboots (1 beep sounds to
signal the reboot).
Figure 77: Firmware Upgrade Successful
8. As prompted, close the browser and wait approximately 5 minutes
before logging in to the Dominion KX II again.
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Chapter 11: Maintenance
For information about upgrading the device firmware using the Multi-
Platform Client, refer to the Raritan Multi-Platform Client (MPC) and
Raritan Remote Client (RRC) User Guide.
Upgrade Report
Dominion KX II provides information about upgrades performed on the
Dominion KX II unit and attached CIMS.
¾ To view the upgrade report:
Select Maintenance > Upgrade Report. The Upgrade Report page
opens:
Figure 78: Upgrade Report
Information is provided about the last Dominion KX II upgrade that was
run, the final status of that upgrade, and the firmware version.
Information is also provided about the CIMs:
•
•
•
•
Port. The port where the CIM is connected.
Type. The type of CIM.
Result. The result of the upgrade (success or fail).
Current Version. The CIM firmware version.
Reboot
The Reboot page provides a safe and controlled way to reboot your
Dominion KX II unit; this is the recommended method for rebooting.
Important: All KVM connections will be closed and all users will be
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Reboot
logged off.
¾ To reboot your Dominion KX II:
1. Select Maintenance > Reboot. The Reboot page opens:
Figure 79: Reboot
2. Click the Reboot button. You are prompted to confirm the action:
Figure 80: Reboot Confirmation
3. Click Yes to proceed with the reboot.
¾ To exit without rebooting:
Click No.
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Chapter 12 Diagnostics
In This Chapter
Diagnostics Menu ..........................................................................................167
Network Interface Page ................................................................................168
Network Statistics Page ................................................................................169
Ping Host Page...............................................................................................171
Trace Route to Host Page..............................................................................172
KX Diagnostics...............................................................................................173
Diagnostics Menu
The Diagnostics pages are used for troubleshooting and are intended
primarily for the administrator of the Dominion KX II device. All of the
Diagnostics pages (except KX Diagnostics) run standard networking
commands; the information displayed is the output of those commands.
The following Diagnostics menu options help you debug and configure
the network settings:
•
•
•
•
Network Interface
Network Statistics
Ping Host
Trace Route to Host
The KX Diagnostics option is intended for use in conjunction with
Raritan Technical Support.
Use:
To:
Network Interface
Obtain the status of network interface.
Network Statistics
Ping Host
Obtain statistics about the network.
Determine whether a particular host is reachable across
an IP network.
Trace Route to Host
KX Diagnostics
Determine the route taken all the way to the selected
host.
Use when directed by Raritan Technical Support
(Remote Console only).
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Network Interface Page
Network Interface Page
The Dominion KX II provides information about the status of your
network interface.
¾ To view information about your network interface:
Select Diagnostics > Network Interface. The Network Interface page
opens:
Figure 81: Network Interface
The following information is displayed:
•
•
•
Whether the Ethernet interface is up or down.
Whether the gateway is ping-able or not.
The LAN port that is currently active.
¾ To refresh this information:
Click the Refresh button.
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Chapter 12: Diagnostics
Network Statistics Page
The Dominion KX II provides statistics about your network interface.
¾ To view statistics about your network interface:
1. Select Diagnostics > Network Statistics. The Network Statistics page
opens.
2. Select the appropriate option from the Options drop-down list:
ƒ
Statistics. Produces a page similar to the one displayed here:
Figure 82: Network Statistics (statistics)
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Network Statistics Page
ƒ
Interfaces. Produces a page similar to the one displayed here:
Figure 83: Network Statistics (interfaces)
Route. Produces a page similar to the one displayed here:
ƒ
Figure 84: Network Statistics (route)
3. Click the Refresh button.
The relevant information is displayed in the Result field.
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Chapter 12: Diagnostics
Ping Host Page
Ping is a network tool used to test whether a particular host or IP
Address is reachable across an IP network. Using the Ping Host page,
you can determine if a target server or another Dominion KX II unit is
accessible.
¾ To ping the host:
1. Select Diagnostics > Ping Host. The Ping Host page opens:
Figure 85: Ping Host
2. Type either the hostname or IP Address into the Hostname or IP
Address field.
3. Click Ping. The results of the ping are displayed in the Result field.
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Trace Route to Host Page
Trace Route to Host Page
Trace route is a network tool used to determine the route taken all the
way to the provided hostname or IP Address.
¾ To trace the route to the host:
1. Select Diagnostics > Trace Route to Host. The Trace Route to Host
page opens:
Figure 86: Trace Route to Host
2. Type either the Hostname or IP Address into the Hostname or IP
Address field.
3. Select the Maximum Hops from the drop-down list (5 or 10).
4. Click the Trace Route button. The trace route command is executed
for the given hostname or IP Address and the maximum hops. The
output of trace route is displayed in the Result field.
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Chapter 12: Diagnostics
KX Diagnostics
Note: This page is for use by Raritan Field Engineers or when you are directed
by Raritan Technical Support.
KX Diagnostics downloads the diagnostics information from Dominion
KX II to the client machine. Three operations can be performed on this
page:
•
Command Line Interface. Enable or disable the Command Line
Interface functionality. With this feature, a Raritan Technical Support
engineer can open a standard SSH client, connect to the unit, and
remotely execute diagnostic functions.
•
Diagnostics Scripts. Execute a special script provided by Raritan
Technical Support during a critical error debugging session. The
script is uploaded to the unit and executed. Once this script has been
executed, you can download the diagnostics messages through the
Save to File button.
•
KX Diagnostic Log. Download the snapshot of diagnostics messages
from the Dominion KX II unit to the client. This encrypted file is then
sent to Raritan Technical Support; only Raritan can interpret this file.
Note: This page is accessible only by users with administrative privileges.
¾ To run the Dominion KX II System diagnostics:
1. Select Diagnostics > KX Diagnostics. The KX Diagnostics page opens.
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KX Diagnostics
Figure 87: KX Diagnostics
2. To enable the Command Line Interface for use by Raritan Technical
Support:
Note: UDP Port 21 is required for this feature.
a. Check the Enable Command Line Interface for KX Diagnostics
checkbox.
b. Click OK.
c. UDP port 21 must be opened and made available to Raritan
Technical Support.
d. Raritan Technical Support will also need to know the
administrative password for the Dominion KX II.
e. Once Raritan Technical Support has completed their testing,
return UDP port 21 to its original state.
3. To execute a diagnostics script file emailed to you from Raritan
Technical Support:
a. Retrieve the diagnostics file supplied by Raritan and unzip as
necessary.
b. Use the Browse button. A Choose file dialog opens.
c. Navigate to and select this diagnostics file.
d. Click Open. The file is displayed in the Script File field:
Figure 88: Diagnostics Scripts
e. Click Run Script.
f. Sent this file to Raritan Technical Support using step 4.
4. To create a diagnostics file to send to Raritan Technical Support:
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Chapter 12: Diagnostics
a. Click the Save to File button. The File Download dialog opens:
Figure 89: File Download
b. Click Save. The Save As dialog opens.
c. Navigate to the desired directory and click Save.
d. Email this file as directed by Raritan Technical Support.
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Chapter 13 KX II Local Console
In This Chapter
KX II Local Console.......................................................................................176
Starting the KX II Local Console..................................................................178
Accessing Target Servers ..............................................................................180
Local Port Administration............................................................................182
KX II Local Console
Dominion KX II provides at-the-rack access and administration via its
local port, which features a browser-based graphical user interface for
quick, convenient switching between servers. The Dominion KX II Local
Console provides a direct analog connection to your connected servers;
the performance is as if you were directly connected to the server's
keyboard, mouse, and video ports. The KX II Local Console provides the
same administrative functionality as the Dominion KX II Remote
Console.
The Dominion KX II Local Console supports the following language
keyboards: US English, UK English, German, French, Japanese, Korean,
Simplified Chinese, and Traditional Chinese.
Note: Keyboard use for Chinese, Japanese, and Korean is for display only; local
language input is not supported at this time for KX II Local Console functions.
Figure 90: Dominion KX II Local Console
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Chapter 13: KX II Local Console
Physical Connections
The physical connections for the local ports can be found on the back
panel of the Dominion KX II:
Figure 91: Local User Panel on Dominion KX II
Monitor: Attach a standard multi-sync VGA monitor to the HD15
(female) video port.
Keyboard: Attach either a standard PS/2 keyboard to the Mini-DIN6
(female) keyboard port, or a standard USB keyboard to one of the USB
Type A (female) ports.
Mouse: Attach either a standard PS/2 mouse to the Mini-DIN6 (female)
mouse port or a standard USB mouse to one of the USB Type A (female)
ports.
Reset Button
At the back of the Dominion KX II unit, there is a Reset button. It is
recessed to prevent accidental presses (you will need a pointed object to
use this button).
Figure 92: Reset Button (back of unit)
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Starting the KX II Local Console
The actions that are performed when the reset button is pressed are
defined in the graphical user interface. Refer to Security Settings,
information.
Note: It is recommended that you save the audit log prior to performing a
factory reset. The audit log is deleted when a factory reset is performed and the
reset event is not logged in the audit log. For more information about saving the
¾ To reset the unit:
1. Power off the Dominion KX II unit.
2. Use a pointed object to press and hold the reset button.
3. While continuing to hold the reset button, power the Dominion KX II
unit back on.
4. Continue holding the reset button for 5-10 seconds. Once the unit
has been reset; two short beeps signal completion.
Starting the KX II Local Console
Simultaneous Users
The Dominion KX II Local Console provides an independent access path
to the connected target servers. Using the Local Console does not
prevent other users from simultaneously connecting over the network.
And even when remote users are connected to Dominion KX II, you can
still simultaneously access your servers from the rack via the Local
Console.
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Chapter 13: KX II Local Console
Security and Authentication
In order to use the Dominion KX II Local Console, you must first
authenticate with a valid username and password. Dominion KX II
provides a fully-integrated authentication and security scheme, whether
your access is via the network or the local port. In either case, Dominion
KX II allows access only to those servers to which a user has access
information on specifying server access and security settings).
If your Dominion KX II has been configured for external authentication
services (LDAP, RADIUS, or Active Directory), authentication attempts
at the Local Console also are authenticated against the external
authentication service.
Note: You can also specify no authentication for local console access; this option
is recommended only for secure environments.
¾ To use the KX II Local Console:
1. You need a keyboard, mouse, and video display connected to the
local ports at the back of the Dominion KX II unit. Refer to Physical
connections.
2. Start the Dominion KX II unit; the KX II Local Console interface
displays.
KX II Local Console Interface
The KX II Local Console interface is almost identical to the KX II Remote
Console interface. Where there are differences, they are noted in the user
information.
Available Resolutions
The KX II Local Console provides the following resolutions to support
various monitors:
•
•
•
800x600
1024x768
1280x1024
Each of these resolutions supports a refresh rate of 60Hz and 75Hz.
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Accessing Target Servers
Accessing Target Servers
Server Display
After you login to the KX II Local Console, the Port Access page opens.
This page lists all of the Dominion KX II ports, the connected target
servers, and their status and availability.
Figure 93: Local Console Port Access
The target servers are initially sorted by Port Number; you can change
the display to sort on any of the columns.
•
•
Port Number. Numbered from 1 to the total number of ports
available for the Dominion KX II unit. Please note that ports
connected to power strips will not be among those listed, resulting in
gaps in the Port Number sequence.
Port Name. The name of the Dominion KX II port; initially set to
Dominion-KX2-Port#, but you can change the name to something
more descriptive. When you click on the Port Name link, an Action
more information about the menu options available.
Note: Do not use apostrophes for the Port (CIM) Name.
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Chapter 13: KX II Local Console
•
•
Status. The Status is either up or down.
Availability. Valid Values per include Idle, Connected, Busy, or
Unavailable.
¾ To change the sort order:
Click the column heading you want to sort on. The list of target
servers is sorted by that column.
Hotkeys
Because the Dominion KX II Local Console interface is completely
replaced by the interface for the target server you are accessing, a hotkey
is utilized so you can switch between these interfaces.
The Local Port hotkey allows you to rapidly access the KX II Local
Console user interface when a target server is currently being viewed.
The default is to press the Scroll Lock key twice in rapid succession, but
you can designate any key combination (available in the Local Port
Accessing a Target Server
¾ To access a target server:
1. Click the Port Name of the target you want to access. The Port
Action Menu is displayed.
display switches to the target server interface.
Returning to the KX II Local Console Interface
Important: The KX II Local Console default hotkey is to press the
Scroll Lock key twice rapidly. This key combination can be changed in
¾ To return to the KX II Local Console from the target
server:
Press the hotkey (default is Scroll Lock) twice rapidly. The video
display switches from the target server interface to the Dominion KX
II Local Console interface.
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Local Port Administration
Local Port Administration
The Dominion KX II can be managed by either the KX II Local Console
or the KX II Remote Console. Please note that the KX II Local Console
also provides access to these administrative functions:
•
•
Local Port Settings
Factory Reset
Note: Only users with administrative privileges can access these functions.
Local Port Settings (KX II Local Console Only)
From the Local Port Settings page, you can customize many settings for
the KX II Local Console including keyboard, local port hotkey, video
switching delay, power save mode, local user interface resolution
settings, and local user authentication.
Note: This feature is available only on the Dominion KX II Local Console.
¾ To configure the local port settings:
1. Select Device Settings > Local Port Settings. The Local Port Settings
page opens:
Figure 94: Local Port Settings
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Chapter 13: KX II Local Console
2. Select the appropriate Keyboard Type from among the options in the
drop-down list:
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
US
US/International
UK
French
German
JIS (Japanese Industry Standard)
Simplified Chinese
Traditional Chinese
Dubeolsik Hangul (Korean)
3. Select the Local Port Hotkey. The Local Port Hotkey is used to return
to the KX II Local Console interface when a target server interface is
being viewed. The default is Double Click Scroll Lock, but you can
select any key combination from the drop-down list:
Hotkey:
Take this Action:
Double Click Scroll Lock
Press Scroll Lock key twice quickly
Double Click Num Lock
Double Click Caps Lock
Double Click Left Alt key
Double Click Left Shift key
Double Click Left Ctrl key
Press Num Lock key twice quickly
Press Caps Lock key twice quickly
Press the left Alt key twice quickly
Press the left Shift key twice quickly
Press the left Ctrl key twice quickly
4. Set the Video Switching Delay from 0 - 5 seconds, if necessary.
Generally 0 is used unless more time is needed (certain monitors
require more time to switch the video).
5. If you would like to use the power save feature:
a. Check the Power Save Mode checkbox.
b. Set the amount of time (in minutes) in which Power Save Mode
will be initiated.
6. Select the Resolution for the KX II Local Console from the drop-
down list:
ƒ
ƒ
800x600
1024x768
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Local Port Administration
ƒ
1280x1024
7. Select the Refresh Rate from the drop-down list:
ƒ
ƒ
60 Hz
75 Hz
8. Select the type of Local User Authentication:
ƒ
Local/LDAP/RADIUS. This is the recommended option; for more
information about authentication, refer to Remote
ƒ
None. There is no authentication for local console access. This
option is recommended for secure environments only.
9. Check the Ignore CC managed mode on local port checkbox if you
would like local user access to the Dominion KX II even when the
device is under CC-SG management.
Note: If you clear this checkbox but then want local port access, you
will have to remove the device from under CC-SG management
(from within CC-SG) and then you will be able to check this
checkbox.
10. Click OK.
¾ To close the page without saving any changes:
Click Cancel.
¾ To reset back to defaults:
Click Reset to Defaults.
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Chapter 13: KX II Local Console
Factory Reset (KX II Local Console Only)
Note: This feature is available only on the Dominion KX II Local Console.
The Dominion KX II offers several types of reset modes from the Local
Console user interface.
Note: It is recommended that you save the audit log prior to performing a
factory reset. The audit log is deleted when a factory reset is performed and the
reset event is not logged in the audit log. For more information about saving the
¾ To perform a factory reset:
1. Select Maintenance > Factory Reset. The Factory Reset page opens:
Figure 95: Factory Reset (Local Console Only)
2. Select the appropriate reset option.
•
Full Factory Reset: Removes the entire configuration and resets the
unit completely to the factory defaults. Please note that any
management associations with CommandCenter will be broken.
Because of the complete nature of this reset, you will be prompted to
confirm the factory reset.
•
Network Parameter Reset: Resets the network parameters (from
Device Settings > Network Settings) of the unit back to the default
values:
IP auto configuration
IP Address
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Local Port Administration
Subnet Mask
Gateway IP address
Primary DNS server IP address
Secondary DNS server IP
address
Discovery Port
Bandwidth Limit
LAN Interface Speed & Duplex
Enable Automatic Failover
Ping Interval (seconds)
Timeout (Seconds)
You will be prompted to confirm this action because all network
settings will be permanently lost.
1. Click Reset to continue. You will be prompted to confirm the factory
reset.
2. Click the Really Reset button to proceed. Upon completion, the
Dominion KX II unit is automatically restarted.
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Chapter 14 CC Unmanage
In This Chapter
Overview
When a Dominion KX II device is under CommandCenter Secure
Gateway control and you attempt to access the device directly using the
Dominion KX II Remote Console, the following message is displayed
(after entry of a valid username and password):
Figure 96: Device Managed by CC-SG Message
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Removing Dominion KX II from CC-SG Management
Removing Dominion KX II from CC-SG Management
Unless the Dominion KX II is released from CC-SG control, you cannot
access the device directly. If, however, the Dominion KX II does not
receive heartbeat messages from CommandCenter (e.g.,
CommandCenter is not on the network), you can release the Dominion
KX II from CC-SG control in order to access the device. This is
accomplished by using the CC Unmanage feature.
Note: Maintenance permission is required to use this feature.
When no heartbeat messages are received, the following message is
displayed when attempting to access the device directly:
Figure 97: Remove from CC-SG Management
¾ To remove the device from CC-SG management (to use
CC Unmanage):
1. Click the Yes button. You are prompted to confirm the action:
Figure 98: Confirm CC Unmanage
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Chapter 14: CC Unmanage
2. Click the Really Unmanage button. A message is displayed
confirming that the device is no longer under CC management:
Figure 99: Device Removed from CC Management
3. Click OK. The Dominion KX II login page opens.
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Appendix A Specifications
In This Chapter
Environmental Requirements ......................................................................190
Remote Connection .......................................................................................193
KVM Properties .............................................................................................193
TCP and UDP Ports Used.............................................................................194
Network Speed Settings................................................................................195
Environmental Requirements
Operating
Temperature
0℃- 40℃ (32℉- 104℉)
Humidity
Altitude
20% - 85% RH
N/A
Vibration
5-55-5 HZ, 0.38mm, 1 minutes per cycle;
30 minutes for each axis (X, Y, Z)
N/A
Shock
Non-Operating
Temperature
0℃- 50℃ (32℉-122℉)
Humidity
Altitude
10% - 90% RH
N/A
Vibration
5-55-5 HZ, 0.38mm, 1 minutes per cycle;
30 minutes for each axis (X, Y, Z)
N/A
Shock
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Appendix A: Specifications
Physical Specifications
Part
Number
Line Item
DKX2-116
16-Port
DKX2-132
DKX2-216
DKX2-232
DKX2-416
DKX2-432
32-Port
16-Port
32-Port
16-Port
32-Port
Description Dominion
Dominion
Dominion
Dominion
Dominion
Dominion
KX II with 1- KX II with 1- KX II with 2- KX II with 2- KX II with 4- KX II with 4-
user
user
user
user
user
user
Network
Access and
Local Port;
Virtual
Network
Access and
Local Port;
Virtual
Network
Access and
Local Port;
Virtual
Network
Access and
Local Port;
Virtual
Network
Access and
Local Port;
Virtual
Network
Access and
Local Port;
Virtual
Media, Dual
Power
Media, Dual
Power
Media, Dual
Power
Media, Dual
Power
Media, Dual
Power
Media, Dual
Power
Weight
Product
8.65 lbs;
3.9kg
9.0 lbs;
4.1kg
8.65 lbs;
3.9 kg
9.0 lbs;
4.1 kg
9.04 lbs;
4.1 kg
9.48 lbs;
4.3 kg
1.75" x 17.3"
1.75" x 17.3"
x 11.4"
1.75" x 17.3"
x 11.4"
1.75" x 17.3"
x 11.4"
1.75" x 17.3"
x 11.4"
1.75" x 17.3"
x 11.4"
Dimensions x 11.4"
(WxDxH)
44mm x
439mm x
290mm
44mm x
439mm x
290mm
44mm x
439mm x
290mm
44mm x
439mm x
290mm
44mm x
439mm x
290mm
44mm x
439mm x
290mm
Shipping
Weight
14.85 lbs;
6.7 kg
14.9 lbs;
6.8 kg
14.49 lbs;
6.6 kg
14.9 lbs;
6.8 kg
14.94 lbs;
6.8 kg
15.38 lbs;
7.0 kg
Shipping
Dimensions 6.5"
22" x 16.6" x
22" x 16.6" x
6.5"
22" x 16.6" x
6.5"
22" x 16.6" x
6.5"
22" x 16.6" x
6.5"
22" x 16.6" x
6.5"
(WxDxH)
559mm x
422mm x
165mm
559mm x
422mm x
165mm
559mm x
422mm x
165mm
559mm x
422mm x
165mm
559mm x
422mm x
165mm
559mm x
422mm x
165mm
UPC Code
Power
785813624055 785813624079 785813624086 785813625021 785813625359 785813625380
Dual Power
100/240 V
50/60 Hz
0.6A
Dual Power
100/240 V
50/60 Hz
0.6A
Dual Power
100/240 V
50/60 Hz
0.6A
Dual Power
100/240 V
50/60 Hz
0.6A
Dual Power
100/240 V
50/60 Hz
1A
Dual Power
100/240 V
50/60 Hz
1A
25.4 Watts
26 Watts
26.3 Watts
27 Watts
62 Watts
64 Watts
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Environmental Requirements
Electrical Specifications
Parameter
Value
Input
Nominal Frequencies
50/60 Hz
Nominal Voltage Range
Maximum Current AC RMS
AC Operating Range
100/240 VAC
0.6A max.
100 to 240 VAC (+-10%), 47 to 63 Hz
Output
+5 VDC, +12VDC
-5 VDC, -12VDC
N/A
N/A
N/A
N/A
Maximum DC Power Output
Maximum AC Power
Consumption
Maximum Heat Dissipation
Volt-Ampere Rating
N/A
N/A
Computer Interface Modules (CIMs)
Part Number
D2CIM-VUSB
DCIM-PS2
DCIM-USB
DCIM-SUSB
Line Item Description Dominion KX II
Computer
Dominion KX I &
II Computer
Interface Module
Dominion KX I &
II Computer
Interface Module
Dominion KX I &
II Computer
Interface Module
Interface Module
[USB Port with
[PS/2 Port]
[USB Port]
[USB Port for Sun]
Virtual Media]
Product Weight
0.2 lbs
0.2 lbs
0.2 lbs
0.2 lbs
Product Dimensions
(WxDxH)
1.3" x 3.0" x 0.6"
1.3" x 3.0" x 0.6"
1.3" x 3.0" x 0.6"
1.3" x 3.0" x 0.6"
Shipping Weight
0.2 lbs
0.2 lbs
0.2 lbs
0.2 lbs
Shipping Dimensions 7.2" x 9" x 0.6"
(WxDxH)
7.2" x 9" x 0.6"
7.2" x 9" x 0.6"
7.2" x 9" x 0.6"
UPC Code
785813332004
785813338532
785813338518
785813338556
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Appendix A: Specifications
Part Number
DCIM-SUN
D2CIM-PWR
D2CIM-VUSB-
32PAC
D2CIM-VUSB -
64PAC
Line Item Description Dominion KX I &
II Computer
Dominion KX II
Computer
Interface Module
for Remote Power
strips
Bulk pack of 32
D2CIM-VUSB
Bulk pack of 64
D2CIM-VUSB
Interface Module
[Sun Port, HD15
Video]
Product Weight
0.2 lbs
0.2 lbs
6.4 lb
12.8 lb
Product Dimensions
(WxDxH)
1.3" x 3.0" x 0.6"
1.3" x 3.0" x 0.6"
(1.3" x 3.0" x
0.6")*32
(1.3" x 3.0" x
0.6")*64
Shipping Weight
0.2 lbs
0.2 lbs
8.01 lb
18.13 lb
Shipping Dimensions 7.2" x 9" x 0.6"
(WxDxH)
7.2" x 9" x 0.6"
21.65"x12.20"x4.33 22.64"x9.45"x12.99
"
"
UPC Code
785813338549
785813332011
785813332028
785813332035
Remote Connection
Network:
Protocols:
10BASE-T, 100BASE-T, and 1000BASE-T (Gigabit) Ethernet
TCP/IP, UDP, SNTP, HTTP, HTTPS, RADIUS, LDAP
KVM Properties
Keyboard: PS/2 or USB
Mouse: PS/2 or USB
Video: VGA
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TCP and UDP Ports Used
TCP and UDP Ports Used
•
•
HTTP, Port 80 - All requests received by Dominion KX II via HTTP
(port 80) are automatically forwarded to HTTPS for complete
security. Dominion KX II responds to Port 80 for user convenience,
relieving users from having to explicitly type “https://” in the URL
field to access Dominion KX II, but while still preserving complete
security.
HTTPS, Port 443 - This port is used for a single purpose only: to send
the Dominion KX II Web-accessible clients (KX II Console, MPC) to
the user. No other communication occurs on this port. If you do not
wish to use the Dominion KX II Web-access capabilities and instead
prefer to use the installed client software provided on the CD-ROM,
you can prevent access to Port 443 via your firewall and Dominion
KX II can still function.
•
•
Dominion KX II (Raritan KVM-over-IP) Protocol, Configurable Port
5000 - With the exception of the ports above, all communication to
Dominion KX II occurs over a single, configurable TCP Port. By
default, this is set to Port 5000, but you may configure it to use any
TCP port of your choice (except 80 and 443). For details on how to
SNTP (Time Server) on Configurable UDP Port 123 (optional) -
Dominion KX II offers the optional capability to synchronize its
internal clock to a central time server. This function requires the use
of UDP Port 123 (the standard for SNTP), but can also be configured
to use any port of your designation.
•
•
•
LDAP on Configurable Ports 389 and 636 (optional) - If Dominion
KX II is configured to remotely authenticate user logins via the
LDAP protocol, ports 389 and 636 will be used, but the system can
also be configured to use any port of your designation.
RADIUS on Configurable Port 1812 (optional) - If Dominion KX II is
configured to remotely authenticate user logins via the RADIUS
protocol, either port 1812 or 1813 will be used, but the system can
also be configured to use any port of your designation.
RADIUS Accounting on Configurable Port 1813 - If Dominion KX II
is configured to remotely authenticate user logins via the RADIUS
protocol, and also employs RADIUS accounting for event logging,
port 1813 or an additional port of your designation will be used to
transfer log notifications.
•
SYSLOG on Configurable UDP Port 514 - If Dominion KX II is
configured to send messages to a Syslog server, then the indicated
port(s) will be used for communication - uses UDP Port 514.
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Appendix A: Specifications
•
•
SNMP Default UDP Ports (optional) - Port 161 is used for
inbound/outbound read/write SNMP access and port 162 is used for
outbound traffic for SNMP traps.
UDP Port 21 - Port 21 is used for the Dominion KX II command line
interface (when you are working with Raritan Technical Support).
Target Server Connection Distance and Video Resolution
The maximum supported distance is a function of many factors
including the type/quality of Cat 5 cable, server type and manufacturer,
video driver and monitor, environmental conditions, and user
expectations. The following table summarizes the maximum target
server distance for various video resolutions and refresh rates:
Maximum
Distance
Video Resolution
Refresh Rate
1600x1200
1280x1024
1024x768
60
60
60
50 ft (15 m)
100 ft (30 m)
150 ft (45 m)
The use of Paragon CIMs will not increase the distance between the
Dominion KX II and the target server.
Due to the multiplicity of server manufacturers and types, OS versions, video
drivers, etc. and the subjective nature of video quality, Raritan cannot guarantee
performance across all distances in all environments.
Refer to the Supported Video Resolutions for the video resolutions
supported by Dominion KX II.
Network Speed Settings
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Network Speed Settings
Legend:
Does not function, as expected
Supported
Functions; not recommended
NOT supported by Ethernet specification; product will communicate, but
collisions will occur
Per Ethernet specification, these should be “no communication”, however, note
that the Dominion KX II behavior deviates from expected behavior
Note: For reliable network communication, configure the Dominion KX II and
the LAN switch to the same LAN Interface Speed and Duplex. For example,
configure both the KX II and LAN Switch to Autodetect (recommended) or set
both to a fixed speed/duplex such as 100Mbps/Full.
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Appendix B Updating the LDAP Schema
Note: The procedures in this chapter should be attempted only by experienced
users.
In This Chapter
Creating a New Attribute.............................................................................198
Adding Attributes to the Class ....................................................................199
Updating the Schema Cache ........................................................................201
Returning User Group Information
Use the information in this chapter to return User Group information
(and assist with authorization) once authentication is successful.
From LDAP
When an LDAP authentication is successful, Dominion KX II determines
the permissions for a given user based on the permissions of the user's
group. Your remote LDAP server can provide these user group names
by returning an attribute named as follows:
rciusergroup
attribute type: string
This may require a schema extension on your LDAP server. Consult your
authentication server administrator to enable this attribute.
In addition, the standard LDAP memberOf is used.
From Microsoft Active Directory
Note: This should be attempted only by an experienced Active Directory
administrator.
Returning user group information from Microsoft's Active Directory for
Windows 2000 Server requires updating the LDAP schema. Refer to your
Microsoft documentation for more detail.
1. Install the schema plug-in for Active Directory - refer to Microsoft
Active Directory documentation for instructions.
2. Run Active Directory Console and select Active Directory Schema.
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Setting the Registry to Permit Write Operations to the Schema
Setting the Registry to Permit Write Operations to the Schema
To allow a domain controller to write to the schema, you must set a
registry entry that permits schema updates.
1. Right-click the Active Directory Schema root node in the left pane of
the window, and then click Operations Master. The Change Schema
Master dialog opens:
Figure 100: Change Schema Master
2. (Optional) Check the checkbox before The Schema may be modified
on this Domain Controller.
3. Click OK.
Creating a New Attribute
To create new attributes for the rciusergroup class:
1. Click the + symbol before Active Directory Schema in the left pane of
the window.
2. Right-click Attributes in the left pane.
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Appendix B: Updating the LDAP Schema
3. Click New, and then select Attribute. When the warning message
appears, click Continue and the Create New Attribute window
opens.
Figure 101: Create New Attribute
4. Type rciusergroup in the Common Name field.
5. Type rciusergroup in the LDAP Display Name field.
6. Type 1.3.6.1.4.1.13742.50 in the Unique x5000 Object ID field.
7. Type a meaningful description in the Description field.
8. Click on the Syntax drop-down arrow and select Case Insensitive
String from the list.
9. Type 1 in the Minimum field.
10. Type 24 in the Maximum field.
11. Click OK to create the new attribute.
Adding Attributes to the Class
1. Click Classes in the left pane of the window.
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Adding Attributes to the Class
2. Scroll to the user class in the right pane, and right-click on it.
Figure 102: Adding the Attributes
3. Select Properties from the menu. The user Properties window
appears.
4. Click on the Attributes tab to open it.
Figure 103: Adding the Attributes to the Class
5. Click Add.
6. Select rciusergroup from the Select Schema Object list.
7. Click OK from the Select Schema Object dialog.
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Appendix B: Updating the LDAP Schema
8. Click OK from the user Properties dialog.
Updating the Schema Cache
1. Right-click Active Directory Schema in the left pane of the window
and select Reload the Schema from the shortcut menu.
2. Minimize the Active Directory Schema MMC (Microsoft
Management Console) console.
Editing rciusergroup Attributes for User Members
To run Active Directory script on Windows 2003 server, please use the
script provided by Microsoft (available on the Windows 2003 server
installation CD). These scripts are loaded onto your system with a
Microsoft Windows 2003 installation. ADSI (Active Directory Service
Interface) acts as a low-level editor for Active Directory, allowing you to
perform common administrative tasks such as adding, deleting, and
moving objects with a directory service.
To edit the individual user attributes within the group rciusergroup:
1. From the installation CD, select Support > Tools.
2. Double-click SUPTOOLS.MSI to install the support tools.
3. Go to the directory where the support tools were installed.
4. Run adsiedit.msc. The ADSI Edit window opens.
Figure 104: ADSI Edit
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Editing rciusergroup Attributes for User Members
5. Open the Domain.
6. In the left pane of the window, select the CN=Users folder.
Figure 105: ADSI Edit (CN=Users)
7. Locate the user name whose properties you want to adjust in the
right pane. Right-click on the user name and select Properties.
8. Click on the Attribute Editor tab if it is not already open.
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Editing rciusergroup Attributes for User Members
10. Click Edit. The String Attribute Editor dialog opens:
Figure 107: User Properties
11. Type the user group (created in Dominion Dominion KX II) in the
Edit Attribute field.
Figure 108: Edit Attribute (adding user to KX II group)
12. Click OK.
13. Click OK.
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Appendix C Informational Notes
In This Chapter
Non-US Keyboards........................................................................................205
Macintosh Keyboard .....................................................................................208
Resolving Fedora Core Focus.......................................................................209
SUSE/VESA Video Modes ............................................................................209
CIMs ................................................................................................................210
Virtual Media .................................................................................................210
CC-SG..............................................................................................................211
Overview
This chapter includes important notes on Dominion KX II usage. Future
updates will be documented and available online through the Help -
User Guide link in the KX II Remote Console interface.
Non-US Keyboards
French Keyboard
Caret Symbol (Linux Clients only)
The Virtual KVM Client and the Multi-Platform Client (MPC) do not
process the key combination of Alt Gr + 9 as the caret symbol (^) when
using French keyboards with Linux clients.
¾ To obtain the caret symbol:
From a French keyboard, press the ^ key (to the right of the P key), then
immediately press the spacebar.
Alternatively, create a macro consisting of the following commands:
1. Press Right Alt
2. Press 9
3. Release 9
4. Release Right Alt
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Non-US Keyboards
Note: These procedures do not apply to the circumflex accent (above vowels). In
all cases, the ^ key (to the right of the P key) works on French keyboards to create
the circumflex accent when used in combination with another character.
Accent Symbol (Windows XP Clients only)
From the Virtual KVM Client and the Multi-Platform Client, the key
combination of Alt Gr + 7 results in the accented character displaying
twice when using French keyboards with Windows XP clients.
Note: This does not occur with Linux clients.
Numeric Keypad
From the Virtual KVM Client and the Multi-Platform Client, the numeric
keypad symbols display as follows when using a French keyboard:
Numeric Keypad Symbol
Displays As
/
;
.
;
Tilde Symbol
From the Virtual KVM Client and the Multi-Platform Client, the key
combination of Alt Gr + 2 does not produce the tilde (~) symbol when
using a French keyboard.
¾ To obtain the tilde symbol:
Create a macro consisting of the following commands:
1. Press Right Alt
2. Press 2
3. Release 2
4. Release Right Alt
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Appendix C: Informational Notes
Java Runtime Environment (JRE)
Because of a limitation in the Java Runtime Environment (JRE), Fedora,
Linux, and Solaris clients receive an invalid response from Alt Gr on UK
English and US International language keyboards. Fedora, Linux, and
Solaris do not pick up events for the Alt Gr key combination for Java
1.4.2 or 1.5. Java 1.6 appears to improve on this, although the keyPressed
and keyReleased events for Alt Gr still identify it as an “unknown key
code”.
Also, a key pressed in combination with Alt Gr (such as on the UK
keyboard Alt Gr-4), which is the Euro symbol), will only generate a
keyTyped followed by a keyReleased event for that value, without a
keyPressed event. Java 1.6 improves upon this by filling in the
keyPressed event as well.
Keyboard Language Preference (Fedora Linux Clients)
There are several methods that can be used to set the keyboard language
preference on Fedora Linux clients. The following method must be used
in order for the keys to be mapped correctly from the Virtual KVM
Client and the Multi-Platform Client (MPC).
¾ To set the keyboard language:
1. From the toolbar, select System > Preferences > Keyboard.
2. Open the Layouts tab.
3. Add or select the appropriate language.
4. Click Close.
Note: Other methods will not necessarily yield correct results.
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Macintosh Keyboard
Macintosh Keyboard
When a Macintosh is used as the client, the following keys on the Mac
keyboard are not captured by the Java Runtime Environment (JRE):
•
•
•
•
•
•
•
•
•
F9
F10
F11
F14
F15
Volume Up
Volume Down
Mute
Eject
As a result, the Virtual KVM Client and the Multi-Platform Client (MPC)
are unable to process these keys from a Mac client's keyboard.
Mouse Pointer Synchronization (Fedora)
When connected in dual mouse mode to a target server running Fedora,
the target and local mouse pointers may lose synchronization after some
time.
¾ To re-synchronize the mouse cursors:
Use the Synchronize Mouse option from the Virtual KVM Client.
The following table summarizes the Dominion KX II mouse modes, and
whether or not these modes remain synchronized when accessing target
servers running Fedora:
Mouse Mode
Fedora Core 5
Fedora Core 6
Absolute Mouse Synchronization
Intelligent Mouse Mode
No
No
Yes
No
No
Standard Mouse Mode
Yes
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Appendix C: Informational Notes
Resolving Fedora Core Focus
Using the Multi-Platform Client (MPC), occasionally there is an inability
to log into a Dominion KX II device or to access target servers (Windows,
SUSE, etc.). In addition, the Ctrl+Alt+M key combination may not bring
up the Keyboard Shortcut menu. This situation occurs with the following
client configuration: Fedora Core 6 and Firefox 1.5 or 2.0.
Through testing, it has been determined that installation of libXp
resolves window focusing issues with Fedora Core 6. Raritan has tested
with libXp-1.0.0.8.i386.rpm; this resolved all of the keyboard focus and
popup-menu problems.
Note: libXp is also required for the SeaMonkey (formerly Mozilla) browser to
work with the Java plugin.
SUSE/VESA Video Modes
The SuSE X.org configuration tool SaX2 generates video modes using
modeline entries in the X.org configuration file. These video modes do
not correspond exactly with VESA video mode timing (even when a
VESA monitor is selected). Dominion KX II, on the other hand, relies on
exact VESA mode timing for proper synchronization. This disparity can
result in black borders, missing sections of the picture, and noise.
¾ To configure the SUSE video display:
1. The generated configuration file /etc/X11/xorg.conf includes a
“Monitor” section with an option named UseModes. For example:
UseModes "Modes[0]"
2. Either comment out this line (using #) or delete it completely.
3. Restart the X server.
With this change, the internal video mode timing from the X server will
be used and will correspond exactly with the VESA video mode timing,
resulting in the proper video display on the Dominion KX II.
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CIMs
CIMs
Windows 3-Button Mouse on Linux Targets
When using a 3-button mouse on a Windows client connecting to a
Linux target, the left mouse button may get mapped to the center button
of the Windows client 3-button mouse.
Virtual Media
Dell OpTiplex and Dimension Computers
From certain Dell Optiplex and Dimension computers, it may not be
possible to boot a target server from a redirected drive/ISO image, or to
access the target server BIOS when a virtual media session is active
(unless the Use Full Speed for Virtual Media CIM option is enabled from
the Port page).
Virtual Media not Refreshed after Files Added
After a virtual media drive has been mounted, if you add a file(s) to that
drive, those files may not be immediately visible on the target server.
Disconnect and then reconnect the virtual media connection.
Target BIOS Boot Time with Virtual Media
The BIOS for certain targets may take longer to boot if media is mounted
virtually at the target.
¾ To shorten the boot time:
1. Close the Virtual KVM Client to completely release the virtual media
drives.
2. Restart the target.
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Appendix C: Informational Notes
CC-SG
Virtual KVM Client Version not Known from CC-SG Proxy
Mode
When the Virtual KVM Client is launched from CommandCenter Secure
Gateway (CC-SG) in proxy mode, the Virtual KVM Client version is
unknown. In the About Raritan Virtual KVM Client dialog, the version is
displayed as “Version Unknown”.
Proxy Mode and MPC
If you are using Dominion KX II in a CC-SG configuration, do not use
the CC-SG proxy mode if you are planning to use the Multi-Platform
Client (MPC).
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Appendix D FAQs
In This Chapter
General Questions .........................................................................................213
Remote Access................................................................................................215
Universal Virtual Media ...............................................................................217
Ethernet and IP Networking ........................................................................218
Servers.............................................................................................................222
Installation ......................................................................................................224
Local Port........................................................................................................226
Power Control ................................................................................................228
Scalability........................................................................................................229
Security............................................................................................................231
Manageability.................................................................................................233
Miscellaneous.................................................................................................234
Troubleshooting.............................................................................................235
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Appendix D: FAQs
General Questions
Question
Answer
What is Dominion KX
II?
Dominion KX II is a second generation digital KVM (Keyboard, Video
Mouse) switch that enables IT administrators to access and control 16,
32, or 64* servers over the network with BIOS-level functionality.
Dominion KX II is completely hardware and OS-independent; users
can troubleshoot and reconfigure servers even when servers are down.
At the rack, Dominion KX II provides the same functionality,
convenience, space savings, and cost savings as traditional analog KVM
switches. However, Dominion KX II also integrates the industry's
highest-performing KVM-over-IP technology, allowing multiple
administrators to access server KVM consoles from any networked
workstation.
How does Dominion KX When using Dominion KX II remotely, at first glance, the interface may
II differ from remote
control software?
seem similar to remote control software such as pcAnywhere,
Windows Terminal Services / Remote Desktop, VNC, etc. However,
because Dominion KX II is not a software but a hardware solution, it's
much more powerful:
OS- and hardware-independent - Dominion KX II can be used to
manage servers running many popular operating systems, including
Intel, Sun, PowerPC running Windows, Linux, Solaris, etc.
State-independent / Agentless - Dominion KX II does not require the
managed server OS to be up and running, nor does it require any
special software to be installed on the managed server.
Out-of-Band - Even if the managed server's own network connection is
unavailable, it can still be managed through Dominion KX II.
BIOS-level access - Even if the server is hung at boot up, requires
booting to safe mode, or requires system BIOS parameters to be altered,
Dominion KX II still works flawlessly to enable these configurations to
be made.
How do the new
Dominion KX II has many new and exciting features, including virtual
features of the Dominion media, dual power, dual gigabit Ethernet, common Web-based user
KX II compare to the KX interfaces, next generation local port, etc.
I?
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General Questions
Question
Answer
How do I migrate from
the Dominion KX I to
Dominion KX II?
In general, KX I customers can continue to use their existing switches
for many years. As their data centers expand, customers can purchase
and use the new KX II models. Raritan's centralized management
appliance, CommandCenter Secure Gateway, and the Multi-Platform
Client (MPC) both support KX I and KX II switches seamlessly.
Will my existing KX I
CIMs work with the
Yes, existing KX I CIMs will work with the Dominion KX II switch. In
addition, select Paragon CIMs will work with the KX II. This provides
Dominion KX II switch? an easy migration to KX II from Paragon I customers who wish to
switch to KVM-over-IP.
Can the Dominion KX II Yes. The Dominion KX II ships standard with 19" rack mount brackets.
be rack mounted?
It can also be reverse rack mounted so the server ports face forward.
How large is the
Dominion KX II?
Dominion KX II is only 1U high (except KX2-464, which is 2U), fits in a
standard 19" rack mount, and is only 11.4" (29 cm) deep.
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Appendix D: FAQs
Remote Access
Question
Answer
How many users can
remotely access servers
on each Dominion KX
II?
Dominion KX II models offer remote connections for up to eight users
per channel for simultaneous access and control of a unique target
server. For one-channel devices like the DKX2-116, up to eight remote
users can access and control a single target server. For two-channel
devices, like the DKX2-216, up to eight users can access and control the
server on channel one and up to another eight users on channel two.
For four-channel devices, up to eight users per channel, for a total of 32
(8 x 4) users, can access and control four servers in a similar fashion.
Can two people look at
the same server at the
same time?
Yes, actually up to eight people can access and control any single server
at the same time.
Can two people access
the same server, one
remotely and one from
the local port?
Yes, the local port is completely independent of the remote “ports.” The
local port can access the same server using the PC-Share feature.
In order to access
Dominion KX II from a
client, what hardware,
software or network
configuration is
Because Dominion KX II is completely Web-accessible, it doesn't
require installation of proprietary software on clients used for access.
(An optional installed client is available on Raritan.com for the
purposes of accessing Dominion KX II via modem).
Dominion KX II can be accessed through major Web browsers
including: Internet Explorer, Mozilla and Firefox. Dominion KX II can
now be accessed on Windows, Linux, Sun Solaris and Macintosh
desktops, via Raritan's Java-based Multi-Platform Client (MPC) and the
new Virtual KVM Client.
required?
Dominion KX II administrators can also perform remote management
(set passwords and security, rename servers, change IP address, etc.)
using a convenient browser-based interface.
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Remote Access
Question
Answer
What is the file size of
The Virtual KVM Client applet used to access Dominion KX II is
the applet that is used to approximately 500KB in size. The following chart describes the time
access Dominion KX II? required to retrieve Dominion KX II's applet at different network
How long does it take to speeds:
retrieve?
100Mbps
Theoretical 100Mbit
network speed
0.05
second
s
60Mbps
10Mbps
6Mbps
Likely practical
100Mbit network
speed
0.08
second
s
Theoretical 10Mbit
network speed
.4
second
s
Likely practical
10Mbit network
speed
.8
second
s
512Kbps
Cable modem
download speed
(typical)
8
second
s
How do I access servers
connected to Dominion
Dominion KX II offers a dedicated modem port for attaching an
external modem. With an externally-connected modem, servers can still
KX II if the network ever be remotely accessed in the event of a network emergency.
becomes unavailable?
Furthermore, Dominion KX II's local ports always allow access to
servers from the rack, regardless of the network condition.
Do you have a non-
Windows client?
Yes. Both the Virtual KVM Client and the Multi-Platform Client (MPC),
allow non-Windows users to connect to target servers through the
Dominion KX I and KX II switches. MPC can be run via Web browsers
and the MPC/RRC User Guide for more information.
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Appendix D: FAQs
Question
Answer
My modem connection
dropped and I got the
error message “There
was an unexpected
This might have happened based on the frequency with which the user
tried to connect via modem. Reboot the KX unit and modem, and for
future connections, wait at least two (2) minutes between attempts.
communications error -
connection terminated.”
What should I do?
Sometimes during a
Virtual KVM Client
session, the Alt key
appears to get stuck.
What should I do?
This usually occurs in situations when the Alt key is held and not
released. For instance, continuing to press the Alt key while pressing
the space bar might cause the focus to change from the target server to
the client PC.
The local operating system then interprets this key combination and
consequently triggers the action for this key combination in the active
window (the client PC).
Universal Virtual Media
Question
Answer
What Dominion KX II
models support virtual
media?
All Dominion KX II models support virtual media. It is available
standalone and through CommandCenter Secure Gateway, a
centralized management appliance.
What types of virtual
media does the
Dominion KX II
support?
Dominion KX II supports the following types of media: internal and
USB-connected CD/DVD drives, USB mass storage devices, PC hard
drives, and remote drives.
What is required for
virtual media?
The new D2CIM-VUSB CIM is required for virtual media. It supports
virtual media sessions to target servers supporting the USB 2.0
interface. Available in economical 32 and 64 quantity CIM packages,
this new CIM supports Absolute Mouse Synchronization as well as
remote firmware update.
Is virtual media secure?
Yes. Virtual media sessions are secured using 128-bit AES or RC4
encryption.
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Ethernet and IP Networking
Ethernet and IP Networking
Question
Answer
Does the Dominion KX
II offer dual gigabit
Ethernet ports to
provide redundant fail-
over, or load balancing?
Yes. Dominion KX II features dual gigabit Ethernet ports to provide
redundant failover capabilities. Should the primary Ethernet port (or
the switch/router to which it is connected) fail, Dominion KX II will
failover to the secondary network port with the same IP address -
ensuring that server operations are not disrupted. Note that automatic
failover must be enabled by the administrator.
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Appendix D: FAQs
Question
Answer
How much bandwidth
does Dominion KX II
require?
Dominion KX II offers next generation KVM-over-IP technology - the
very best video compression available. Raritan has received numerous
technical awards confirming its high video quality transmissions and
the low bandwidth utilization.
Raritan pioneered the KVM-over-IP functionality that allows users to
tailor their video parameters to conserve network bandwidth. For
instance, when connecting to Dominion KX II through a dial-up
modem connection, video transmissions can be scaled to grayscale -
allowing users to be fully productive while ensuring high performance.
With that in mind, the following data refers to Dominion KX II at its
default video settings - again, these settings can be tailored to a specific
environment. They can be increased to provide even higher quality
video (color depth), or decreased to optimize for low-speed
connections.
As a general rule, a conservative estimate for bandwidth utilization (at
Dominion KX II's default settings) is approximately 0.5Mbit/second per
active KVM user (connected to and using a server), with very
occasional spikes up to 2MBit/second. This is a very conservative
estimate because bandwidth utilization will typically be even lower.
Bandwidth required by each video transmission depends on what task
is being performed on the managed server. The more the screen
changes, the more bandwidth is utilized. The table below summarizes
some use cases and the required bandwidth utilization at Dominion KX
II's default settings on a 10Mbit/s network:
Idle Windows Desktop
0 Mbps
Move Cursor Around Desktop
0.18Mbps
0.35Mbps
Move Static 400x600 Window/Dialog
Box
Navigate Start Menu
0.49Mbps
1.23Mbps
1.55Mbps
Scroll an Entire Page of Text
Run 3D Maze Screensaver
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Ethernet and IP Networking
Question
Answer
What is the slowest
connection (lowest
bandwidth) over which
Dominion KX II can
operate?
33Kbps or above is recommended for acceptable KX performance over
a modem connection.
What is the speed of
Dominion KX II's
Ethernet interfaces?
Dominion KX II supports Gigabit as well as 10/100 Ethernet. KX II
supports two 10/100/1000 speed Ethernet interfaces, with configurable
speed and duplex settings (either auto-detected or manually set).
Can I access Dominion
KX II over a wireless
connection?
Yes. Dominion KX II not only uses standard Ethernet, but also very
conservative bandwidth with very high quality video. Thus, if a
wireless client has network connectivity to a Dominion KX II, servers
can be configured and managed at BIOS-level wirelessly.
Can Dominion KX II be
used over the WAN
(Internet), or just over
the corporate LAN?
Whether via a fast corporate LAN, the less predictable WAN (Internet),
cable modem or dial-up modem, Dominion KX II's KVM-over-IP
technology can accommodate the connection.
Can I use Dominion KX
II with a VPN?
Yes. Dominion KX II uses standard Internet Protocol (IP) technologies
from Layer 1 through Layer 4. Traffic can be easily tunneled through
standard VPNs.
How many TCP ports
must be open on my
firewall in order to
enable network access to
Dominion KX II? Are
these ports
Only one. Dominion KX II protects network security by only requiring
access to a single TCP port to operate. This port is completely
configurable for additional security.
Note that, of course, to use Dominion KX II's optional Web browser
capability, the standard HTTPS port 443 must also be open.
configurable?
Does Dominion KX II
require an external
authentication server to
operate?
No. Dominion KX II is a completely self-sufficient appliance. After
assigning an IP address to a Dominion KX II, it is ready to use - with
Web browser and authentication capabilities completely built-in.
If an external authentication server (such as LDAP, Active Directory,
RADIUS, etc.) is used, Dominion KX II allows this as well, and will
even failover to its own internal authentication should the external
authentication server become unavailable. In this way, Dominion KX
II's design philosophy is optimized to provide ease of installation,
complete independence from any external server, and maximum
flexibility.
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Appendix D: FAQs
Question
Answer
Can Dominion KX II be
used with CITRIX?
Dominion KX II may work with remote access products like CITRIX if
configured appropriately, but Raritan cannot guarantee it will work
with acceptable performance. Products like CITRIX utilize video
redirection technologies similar in concept to digital KVM switches so
that two KVM-over-IP technologies are being used simultaneously.
Can the Dominion KX II DHCP addressing can be used, however, Raritan recommends fixed
use DHCP?
addressing since the Dominion KX II is an infrastructure device and
can be accessed and administered more effectively with a fixed IP
address.
I'm having problems
connecting to the
The Dominion KX II relies on your LAN/WAN network. Some possible
problems include:
Dominion KX II over my
IP network. What could
be the problem?
Ethernet auto negotiation. On some networks, 10/100 auto negotiation
does not work properly and the KX II unit must be set to 100MB/full
duplex or the appropriate choice for its network.
Duplicate IP Address. If the IP Address of the KX II is the same as
another device, network connectivity may be inconsistent.
Port 5000 conflicts. If another device is using port 5000, the KX II
default port must be changed (or the other device must be changed).
When changing the IP Address of a KX II, or swapping in a new KX II,
sufficient time must be allowed for its IP and MAC addresses to be
known throughout the Layer 2 and Layer 3 networks.
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Servers
Servers
Question
Answer
Does Dominion KX II
depend on a Windows
server to operate?
Absolutely not. Because users depend on the KVM infrastructure to
always be available in any scenario whatsoever (as they will likely need
to use the KVM infrastructure to fix problems), Dominion KX II is
designed to be completely independent from any external server.
For example, should the data center come under attack from a
malicious Windows worm or virus, administrators will need to use the
KVM solution to resolve the situation. Therefore, it is imperative that
the KVM solution, in turn, must not rely on these same Windows
servers (or any server, for that matter) to be operational in order for the
KVM solution to function.
To this end, Dominion KX II is completely independent. Even if a user
chooses to configure the Dominion KX II to authenticate against an
Active Directory server - if that Active Directory server becomes
unavailable, Dominion KX II's own authentication will be activated and
fully functional.
Do I need to install a
Web server such as
Microsoft Internet
No. Dominion KX II is a completely self-sufficient appliance. After
assigning an IP address to Dominion KX II, it's ready to use - with Web
browser and authentication capabilities completely built-in.
Information Services
(IIS) in order to use
Dominion KX II's Web
browser capability?
What software do I have None. Dominion KX II can be accessed completely via a Web browser
to install in order to
access Dominion KX II
from a particular
workstation?
(although an optional installed client is provided on Raritan's Web site
Raritan.com for the purpose of accessing Dominion KX II via modem).
A Java-based client is now available for non-Windows users.
What should I do to
prepare a server for
Simply set the mouse parameters in order to provide users with the
best mouse synchronization during remote connections, as well as
connection to Dominion turning off the power management features that effect screen display.
KX II?
However, if the new D2CIM-VUSB adapter is used (supporting
Absolute Mouse Synchronization™), then manually setting the mouse
parameters isn't necessary.
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Appendix D: FAQs
Question
Answer
What comes in the
Dominion KX II box?
The following is included: (a) Dominion KX II unit; (b) Quick Setup
Guide; (c) standard 19" rack mount brackets; (d) User manual CD-
ROM; (e) Network cable; (f) Crossover cable; (g) Localized AC Line
Cord; (h) Warranty certificate and other documentation.
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Installation
Installation
Question
Answer
Besides the unit itself,
what do I need to order
from Raritan to install
Dominion KX II?
Each server that connects to Dominion KX II requires a Dominion or
Paragon Computer Interface Module (CIM), an adapter that connects
directly to the keyboard, video, and mouse ports of the server.
What kind of Cat5
cabling should be used
in my installation?
Dominion KX II can use any standard UTP (unshielded twisted pair)
cabling, whether Cat5, Cat5e, or Cat6. Often in our manuals and
marketing literature, Raritan will simply say “Cat5” cabling for short.
In actuality, any brand UTP cable will suffice for Dominion KX II.
What types of servers
can be connected to
Dominion KX II?
Dominion KX II is completely vendor independent. Any server with
standard-compliant keyboard, video, and mouse ports can be
connected.
How do I connect
Servers that connect to the Dominion KX II require a Dominion or
servers to Dominion KX Paragon CIM, which connects directly to the keyboard, video, and
II?
mouse ports of the server. Then, connect each CIM to Dominion KX II
using standard UTP (twisted pair) cable such as Cat5, Cat5e, or Cat6.
How far can my servers
be from Dominion KX
II?
In general servers can be up to 150 feet (45 m) away from Dominion KX
II depending on the type of server. (Please refer to the Raritan Web site
For the new D2CIM-VUSB CIM that supports virtual media and
Absolute Mouse Synchronization, a 100 (30 m) foot range is
recommended.
Some operating systems Each Dominion computer interface module (DCIM) dongle acts as a
lock up when I
virtual keyboard and mouse to the server to which it is connected. This
technology is called KME (keyboard/mouse emulation). Raritan's KME
technology is data center grade, battle-tested, and far more reliable than
that found in lower-end KVM switches: it incorporates more than 15
years of experience and has been deployed to millions of servers
worldwide.
disconnect a keyboard
or mouse during
operation. What
prevents servers
connected to Dominion
KX II from locking up
when I switch away
from them?
Are there any agents
Servers connected to Dominion KX II do not require any software
that must be installed on agents to be installed, because Dominion KX II connects directly via
servers connected to
Dominion KX II?
hardware to servers' keyboard, video, and mouse ports.
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Appendix D: FAQs
Question
Answer
How many servers can
be connected to each
Dominion KX II unit?
Dominion KX II models range from 16 or 32 server ports in a 1U chassis
to 64 server ports in a 2U chassis. This is the industry's highest digital
KVM switch port density.
What happens if I
Dominion KX II will automatically update the server port names when
disconnect a server from servers are moved from port to port. Furthermore, this automatic
Dominion KX II and
reconnect it to another
Dominion KX II unit, or
connect it to a different
port on the same
update does not just affect the local access port, but propagates to all
remote clients and the optional CommandCenter Secure Gateway
management appliance.
Dominion KX II unit?
How do I connect a
serially controlled (RS-
If there are only a few serially-controlled devices, they may be
connected to a Dominion KX II using Raritan's new P2CIM-SER serial
232) device to Dominion converter.
KX II, such as a Cisco
However, if there are four or more serially-controlled devices, we
router/switch or a
headless Sun server?
recommend the use of Raritan's Dominion SX line of secure console
servers. For multiple serial devices, Dominion SX offers more serial
functionality at a better price point than Dominion KX II. This SX is
easy to use, configure and manage, and can be completely integrated
with a Dominion Series deployment. In particular, many UNIX and
networking administrators appreciate the ability to directly SSH to a
Dominion SX unit.
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Local Port
Local Port
Question
Answer
Can I access my servers
directly from the rack?
Yes. At the rack, Dominion KX II functions just like a traditional KVM
switch - allowing control of up to 64 servers using a single keyboard,
monitor, and mouse.
When I am using the
local port, do I prevent
other users from
accessing servers
remotely?
No. The Dominion KX II local port has a completely independent
access path to the servers. This means a user can access servers locally
at the rack - without compromising the number of users that access the
rack remotely at the same time.
Can I use a USB
keyboard or mouse at
the local port?
Yes. Dominion KX II offers both PS/2 and USB keyboard and mouse
ports on the local port. Note that the USB ports are USB v1.1, and
support keyboards and mice only - not USB devices such as scanners or
printers.
Is there an On-Screen
Display (OSD) for local,
at-the-rack access?
Yes, but Dominion KX II's at-the-rack access goes way beyond
conventional OSDs. Featuring the industry's first browser-based
interface for at-the-rack access, KX II's local port uses the same interface
for local and remote access. Moreover, most administrative functions
are available at-the-rack.
How do I select between The local port displays the connected servers using the same user
servers while using the
local port?
interface as the remote client. Connect to a server with a simple click of
the mouse.
How do I ensure that
only authorized users
can access servers from
the local port?
Users attempting to use the local port must pass the same level of
authentication as those accessing remotely. This means that:
If the Dominion KX II is configured to interact with an external
RADIUS, LDAP or Active Directory server, users attempting to access
the local port will authenticate against the same server.
If the external authentication servers are unavailable, Dominion KX II
fails-over to its own internal authentication database.
Dominion KX II has its own standalone authentication, enabling
instant, out-of-the-box installation.
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Appendix D: FAQs
Question
Answer
If I use the local port to
change the name of a
connected server, does
Yes. The local port presentation is identical and completely in sync with
remote access clients, as well as Raritan's optional CommandCenter
Secure Gateway management appliance. To be clear, if the name of a
this change propagate to server via the Dominion KX II on-screen display is changed, this
remote access clients as
well? Does it propagate
to the optional
updates all remote clients and external management servers in real-
time.
CommandCenter
appliance?
If I use Dominion KX II's Yes. If the name of a server is changed remotely, or via Raritan's
remote administration optional CommandCenter Secure Gateway management appliance, this
tools to change the name update immediately affects Dominion KX II's on-screen display.
of a connected server,
does that change
propagate to the local
port OSD as well?
Sometimes I see
“shadows” on the local
This shadow/ghosting effect may occur with LCD monitors that have
been on for long periods. The LCD properties and the electrical/static
port user interface. Why charge can produce these effects when the screen is on for a long time.
does that occur?
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Power Control
Power Control
Question
Answer
Does Dominion KX II
have a dual power
option?
All Dominion KX II models come equipped with dual AC inputs and
power supplies with automatic fail-over. Should one of the power
inputs or power supplies fail, then the KX II will automatically switch
to the other.
Does the power supply
Yes. Dominion KX II's power supply can be used in AC voltage ranges
used by Dominion KX II from 100-240 volts, at 50-60 Hz.
automatically detect
voltage settings?
If a power supply or
input fails, will I be
notified?
The KX II front panel LED will notify the user of a power failure. An
entry will also be sent to the Audit Log and displayed on the KX II
Remote Client User Interface. If configured by the administrator, then
SNMP or Syslog events will be generated.
What type of power
Raritan's Remote Power Control power strips can be connected to the
control capabilities does Dominion KX II to provide power control of the target servers. After a
Dominion KX II offer?
simple one-time configuration step, just right click on the server name
to power on, off, or recycle a hung server. Note that a hard reboot
provides the physical equivalent of unplugging the server from the AC
power line, and reinserting the plug.
Does Dominion KX II
support servers with
multiple power
supplies? What if each
power supply is
Yes. Dominion KX II can be easily configured to support multiple
power supplies connected to multiple power strips. Up to eight (8)
power strips can be connected to a KX II device. Four power supplies
can be connected per target server to multiple power strips.
connected to a different
power strip?
Does remote power
control require any
special server
Some servers ship with default BIOS settings such that the server does
not automatically restart after losing and regaining power. See the
server user manual for more information.
configuration?
What type of power
strips does Dominion
KX II support?
To take advantage of Dominion KX II's integrated power control user
interface, and more importantly, integrated security, use Raritan's
Remote Power Control (RPC) power strips. RPCs come in many outlet,
connector, and amp variations. The D2CIM-PWR must be purchased to
connect the RPC to the KX II.
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Appendix D: FAQs
Scalability
Question
Answer
How do I connect
multiple Dominion KX
II devices together into
one solution?
Multiple Dominion KX II units do not need to be physically connected
together. Instead, each Dominion KX II unit connects to the network,
and they automatically work together as a single solution if deployed
with Raritan's optional CommandCenter Secure Gateway (CC-SG)
management appliance. CC-SG acts as a single access point for remote
access and management. CC-SG offers a significant set of convenient
tools, such as consolidated configuration, consolidated firmware
update, and a single authentication and authorization database.
In addition, CC-SG enables sophisticated server sorting, permissions,
and access. If deployment of Raritan's CC-SG management appliance
isn't an option, multiple Dominion KX II units still interoperate and
scale automatically: The KX II's remote user interface and the Multi-
Platform Client will automatically discover Dominion KX II units. Non-
discovered Dominion KX II units can be accessed via a user-created
profile.
Can I connect an
existing analog KVM
switch to Dominion KX
II?
Yes. Analog KVM switches can be connected to one of Dominion KX
II's server ports. Simply use a PS/2 Computer Interface Module (CIM),
and attach it to the user ports of the existing analog KVM switch. Please
Note that analog KVM switches vary in their specifications and Raritan
cannot guarantee the interoperability of any particular third-party
analog KVM switch. Contact Raritan technical support for further
information. Raritan's Paragon and Paragon II analog switches are IP-
enabled by the IP-Reach family of remote access products.
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Computer Interface Modules (CIMs)
Computer Interface Modules (CIMs)
Question
Answer
Can I use Computer
Interface Modules
(CIMs) from Raritan's
analog matrix KVM
switch, Paragon, with
Dominion KX II?
Yes. Certain Paragon computer interface modules (CIMs) may work
with Dominion KX II (please check the Raritan Dominion KX II release
notes on the web site for the latest list of certified CIMs).
However, because Paragon CIMs cost more than Dominion KX II CIMs
(as they incorporate technology for video transmission of up to 1000
feet [300 meters]), it is not generally advisable to purchase Paragon
CIMs for use with Dominion KX II. Also note that when connected to
Dominion KX II, Paragon CIMs transmit video at a distance of up to
150 feet, the same as Dominion KX II CIMs - not at 1000 feet [300
meters], as they do when connected to Paragon.
Can I use Dominion KX
II Computer Interface
Modules (CIMs) with
Raritan's analog matrix
KVM switch, Paragon?
No. Dominion KX II computer interface modules (CIMs) transmit video
at ranges of 50 to 150 feet (15 - 45 m) and thus do not work with
Paragon, which requires CIMs that transmit video at a range of 1000
feet (300 meters). To ensure that all Raritan's customers experience the
very best quality video available in the industry - a consistent Raritan
characteristic - Dominion Series CIMs do not interoperate with
Paragon.
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Appendix D: FAQs
Security
Question
Answer
What kind of encryption Dominion KX II uses industry-standard (and extremely secure) 128-bit
does Dominion KX II
use?
RC4 or AES encryption, both in its SSL communications as well as its
own data stream. Literally no data is transmitted between remote
clients and Dominion KX II that is not completely secured by
encryption.
Does Dominion KX II
The Dominion KX II utilizes the Advanced Encryption Standard (AES)
support AES encryption encryption for added security.
as recommended by the
AES is a US government approved cryptographic algorithm that is
recommended by the National Institute of Standards and Technology
(NIST) in the FIPS Standard 197.
US Government's NIST
and FIPs standards?
Does Dominion KX II
allow encryption of
video data? Or does it
only encrypt keyboard
and mouse data?
Unlike competing solutions, which only encrypt keyboard and mouse
data, Dominion KX II does not compromise security - it allows
encryption of keyboard, mouse and video data.
How does Dominion KX Through a very simple configuration, Dominion KX II can be set to
II integrate with external forward all authentication requests to an external server such as LDAP,
authentication servers Active Directory, or RADIUS. For each authenticated user, Dominion
such as Active Directory, KX II receives from the authentication server the user group to which
RADIUS, or LDAP?
that user belongs. Dominion KX II then determines the user's access
permissions depending on the user group to which he or she belongs.
How are usernames and Should Dominion KX II's internal authentication capabilities be used,
passwords stored?
all sensitive information such as usernames and passwords are stored
in an encrypted format. Literally no one, including Raritan technical
support or Product Engineering departments, can retrieve those
usernames and passwords.
Does Dominion KX II
support strong
password?
Yes. The Dominion KX II has administrator-configurable, strong
password checking to ensure that user-created passwords meet
corporate and/or government standards and are resistant to brute force
hacking.
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Security
Question
Answer
If the Dominion KX II
Encryption Mode is set
to Auto, what level of
encryption is achieved?
The encryption level that is auto-negotiated is dependent on the
browser in use:
Browser
Encryption Level
Internet Explorer 6 RC4
Internet Explorer 7 AES-128
Firefox 1.5
Firefox 2.0
Mozilla 1.7
Safari 2.0.4
RC4
RC4
RC4
AES-128
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Appendix D: FAQs
Manageability
Question
Answer
Can Dominion KX II be
remotely managed and
configured via Web
browser?
Yes. Dominion KX II can be completely configured remotely via Web
browser. Note that this does require that the workstation have an
appropriate Java Runtime Environment (JRE) version installed.
Besides the initial setting of Dominion KX II's IP address, everything
about the solution can be completely set up over the network. (In fact,
using a crossover Ethernet cable and Dominion KX II's default IP
address, you can even configure the initial settings via Web browser.)
Can I backup and
Yes. Dominion KX II's device and user configurations can be
restore Dominion KX II's completely backed up for later restoration in the event of a catastrophe.
configuration?
Dominion KX II's backup and restore functionality can be used
remotely over the network, or through a Web browser.
What auditing or
logging does Dominion
KX II offer?
For complete accountability, Dominion KX II logs all major user events
with a date and time stamp. For instance, reported events include (but
are not limited to): user login, user logout, user access of a particular
server, unsuccessful login, configuration changes, etc.
Can Dominion KX II
integrate with Syslog?
Yes. In addition to Dominion KX II's own internal logging capabilities,
Dominion KX II can send all logged events to a centralized Syslog
server.
Can Dominion KX II
integrate with SNMP?
Yes. In addition to Dominion KX II's own internal logging capabilities,
Dominion KX II can send SNMP tracks to SNMP management systems
like HP Openview and Raritan's CC-NOC.
Can Dominion KX II's
internal clock be
synchronized with a
timeserver?
Yes. Dominion KX II supports the industry-standard NTP protocol for
synchronization with either a corporate timeserver, or with any public
timeserver (assuming that outbound NTP requests are allowed through
the corporate firewall).
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Miscellaneous
Miscellaneous
Question
Answer
What is Dominion KX
II's default IP address?
192.168.0.192
What is Dominion KX
II's default username
and password?
The KX II's default username and password are admin/raritan [all
lower case]. However, for the highest level of security, the KX II forces
the administrator to change the Dominion KX II default administrative
username and password when the unit is first booted up.
I changed and
KX II contains a hardware reset button that can be used to factory reset
the device, which will reset the administrative password on the device.
subsequently forgot
Dominion KX II's
administrative
password; can you
retrieve it for me?
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Appendix D: FAQs
Troubleshooting
Question
Answer
I am logged into the
Dominion KX II using
Firefox, and I opened
another Firefox browser.
I am automatically
Yes, this is correct behavior and is the direct result of how browsers
and cookies function.
logged into the same
Dominion KX II with the
second Firefox browser.
Is this right?
I am logged into the
Dominion KX II using
Firefox and I attempt to
log into another
Yes, to access two different Dominion KX II devices, either close the
first session, or use another client PC.
Dominion KX II using
another Firefox browser
session from the same
client. I am logged out of
both KX IIs; is this
correct behavior?
When I'm running a
KVM session using
Firefox as my browser,
and certain dialogs are
opened in the Virtual
KVM Client (e.g.,
This is normal behavior; with Firefox, all sessions are associated. Once
you close the Virtual KVM Client dialog, Firefox will no longer be
blocked.
Connection Properties,
Video Settings), it seems
to block the Firefox
browser (even other
Firefox sessions). What
can I do?
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Index
CD-ROM/DVD-ROM/ISO Images • 95, 98, 100
Change Password • 116
1
Change the Keyboard Layout Code (Sun
Targets) • 28, 130
Changing the Default Password • 32, 48
Checking Your Browser for AES Encryption •
158, 159
CIM Upgrade • 168
CIMs • 220
1. AC Power • 29
2
2. Network Ports • 30
3
3. Local Access Port (local PC) • 30
Computer Interface Modules (CIMs) • 201,
240
4
Conditions when Read-Write is not Available
• 97, 98
4. Target Server Ports • 31, 35
Connect the Power Strip • 146
Connecting to a Target Server • 62
Connecting to the Dominion KX II • 42
Connecting to Virtual Media • 97
Connection Info • 75
Connection Menu • 73
Creating a Keyboard Macro • 78
Creating a New Attribute • 207
A
About Raritan Virtual KVM Client • 90
Absolute • 16, 87
Accent Symbol (Windows XP Clients only) •
216
Accessing a Target Server • 189
Accessing Target Servers • 60, 188
Add New Favorite • 54, 59
Add New User • 103, 104, 105, 157
Add New User Group • 106, 107
Adding Attributes to the Class • 208
Apple Macintosh Settings • 27
Assigning an IP Address • 34
Associate Target Servers to Outlets (Port Page)
• 36, 145, 149
D
D2CIM-USB G2 Note • 13
Date/Time Settings • 133
Default IP Address • 10
Dell OpTiplex and Dimension Computers •
220
Desktop Background • 16
Device Information • 165
Device Management • 126
Device Management Menu • 126
Diagnostics • 174
Audit Log • 163, 186, 194
Authentication Settings • 117
Authentication vs. Authorization • 39, 193
Auto-sense Video Settings • 81
Available Resolutions • 187
Diagnostics Menu • 174
Disconnecting Target Servers • 65
Disconnecting Virtual Media • 95, 99
Discover Devices - KX Subnet • 58
Discover Devices - Local Subnet • 56
Dominion KX II Console Layout • 48
Dominion KX II Console Menu Tree • 50, 187
Dominion KX II Console Navigation • 49
Dominion KX II Overview • 2
Dominion KX II Remote Console
B
Backup and Restore • 44, 166
C
Calibrate Color • 82
Caret Symbol (Linux Clients only) • 215
CC Unmanage • 196
CC-SG • 221
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Index
Dominion KX II Devices • 44
Installation • 234
Installation and Configuration • 14, 72
Intelligent • 16, 87
E
Introduction • 1
IP Access Control • 109, 111, 132, 159
Editing rciusergroup Attributes for User
Members • 211
Electrical Specifications • 201
Encryption & Share • 94, 154, 157, 186
Environmental Requirements • 199
Ethernet and IP Networking • 228
Event Management • 134
J
Java Runtime Environment (JRE) • 46, 217
K
Event Management - Destinations • 137
Event Management - Settings • 135
Exit • 76
Keyboard Language Preference (Fedora Linux
Clients) • 217
Keyboard Macros • 77
Keyboard Menu • 77
KVM Properties • 202
F
Factory Reset (KX II Local Console Only) • 43,
194
FAQs • 222
KX Diagnostics • 44, 180
KX II Local Console • 183, 184
KX II Devices • 43, 187
Favorites List • 54
KX II Local Console Interface • 187
File Server Setup (File Server ISO Images
Only) • 95, 100
L
Firmware Upgrade • 44, 168, 169
French Keyboard • 215
From LDAP • 206
LAN Interface Settings • 30, 128, 131
Language Support • 46
Launching the Dominion KX II • 47
Linux Settings (Red Hat 4) • 21
Linux Settings (Red Hat 9) • 19
Local Drives • 95, 97
From Microsoft Active Directory • 206
G
General Questions • 223
Getting Started • 10
Group-based IP ACL (Access Control List) •
Local Port • 236
Local Port Administration • 190
Local Port Settings (KX II Local Console Only)
• 43, 189, 191
109, 110, 115, 132, 159
Groups • 40
Logging Out • 50
Login Information • 10
Login Limitations • 154
H
Hardware • 4
Help Menu • 90
Hotkeys • 64, 65, 189
M
Macintosh Keyboard • 218
Maintenance • 162
Maintenance Features (Local/Remote Console)
I
• 162
IBM AIX 5.3 Settings • 26
Maintenance Menu • 162
Make Linux Settings Permanent • 23
Make UNIX Settings Permanent • 27
Manage Favorites Menu • 53
Manageability • 243
Implementing LDAP Remote Authentication
• 40, 118, 120, 122
Implementing RADIUS Remote
Authentication • 40, 119, 123
Informational Notes • 46, 215
238
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Index
Managing Favorites • 44, 52
Menu Tree • 70
Miscellaneous • 244
Port Action Menu • 62, 63, 188, 189
Port Configuration Page • 144, 147, 149
Power Control • 146, 238
Modify Existing User • 103, 105
Modify Existing User Group • 106, 113
Modifying a Keyboard Macro • 80
Mouse Menu • 71, 85
Mouse Pointer Synchronization • 71
Mouse Pointer Synchronization (Fedora) • 218
Mouse Settings • 16
Power Controlling a Target Server • 65
Power Cycle a Target Server • 65
Power Off a Target Server • 66
Power On a Target Server • 66
Power Supply Setup Page • 29, 37, 142
Prerequisites for Using Virtual Media • 94, 95
Product Features • 4
Mouse Synchronization Tips • 72
Multi-Platform Client (MPC)
KX I and Dominion KX II Devices • 45
Product Photos • 3
Properties Dialog • 73
Proxy Mode and MPC • 221
N
R
Name the Power Strip (Port Page for Power
Strips) • 145, 147
Naming Target Servers • 35
RADIUS Communication Exchange
Specifications • 125
Raritan Remote Client (RRC)
Network Basic Settings • 128, 129
Network Interface Page • 175
Network Miscellaneous Settings • 57, 128, 130
Network Settings • 28, 34, 35, 127, 160, 203
Network Speed Settings • 131, 205
Network Statistics Page • 176
Non-US Keyboards • 215
Note for D2CIM-VUSB CIM Usage • 27, 149,
151
Note on Microsoft Active Directory • 38
Note to CC-SG Users • 37, 38
Numeric Keypad • 216
KX I Devices Only • 46
Reboot • 172
Refresh Screen • 81
Related Documentation • 9
Relationship between Users and Groups • 41
Remote Access • 225
Remote Authentication • 38, 193
Remote Connection • 202
Removing a Keyboard Macro • 80
Removing Dominion KX II from CC-SG
Management • 197
Reset Button • 159, 185
Resolving Fedora Core Focus • 219
Returning to the KX II Local Console Interface
• 189
Returning User Group Information • 206
Returning User Group Information from
Active Directory Server • 122
Returning User Group Information via
RADIUS • 124
O
Opening a KVM Session • 95, 96
Operating System Mouse and Video Settings •
16
Options • 70, 88
Organization of Information • 8
Overview • 14, 68, 92, 196, 215
Running a Keyboard Macro • 80
P
S
Package Contents • 7
Scalability • 239
Scaling • 89
Security • 241
Security and Authentication • 187
Physical Connections • 185, 187
Physical Specifications • 200
Ping Host Page • 178
Port Access Page • 61
239
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Index
Security Settings • 104, 152, 153
Security Settings Menu • 152
Send Ctrl+Alt+Delete • 77
Server Display • 188
Servers • 232
Set Permissions for Individual Group • 105,
115
Setting Permissions • 109, 114
Setting Port Permissions • 94, 109, 110, 115
Setting the Registry to Permit Write
Operations to the Schema • 207
Simultaneous Users • 186
Single Mouse Cursor • 86
SNMP Agent Configuration • 135, 139
SNMP Configuration • 135
SNMP Trap Configuration • 135, 139
Software • 5
Specifications • 31, 199
Specifying Power Supply Auto-detection • 37
Standard • 16, 87
Starting the KX II Local Console • 186
Step 1
Configure Target Servers • 15, 85
Step 2 (Optional)
Configure Keyboard Language • 27
Step 3
Configure Network Firewall Settings • 28
Step 4
Connect the Equipment • 29
Step 5
Dominion KX II Initial Configuration • 31
Strong Passwords • 116, 154, 155
Sun Solaris Settings • 23
Supported Browsers • 11, 47
Supported Operating Systems (Clients) • 6, 10
Supported Operating Systems and CIMs
(Target Servers) • 12
T
Target BIOS Boot Time with Virtual Media •
220
Target Screen Resolution • 89
Target Server Connection Distance and Video
Resolution • 15, 72, 204, 234
TCP and UDP Ports Used • 203
Terminology • 6, 15
Tilde Symbol • 216
Toolbar • 70
Tools Menu • 88
Trace Route to Host Page • 179
Troubleshooting • 245
U
Universal Virtual Media • 227
Updating the LDAP Schema • 122, 206
Updating the Schema Cache • 210
Upgrade Report • 44, 172
User Blocking • 154, 156
User Group List • 106
User Guide • 7
User Interfaces • 42
User List • 103
User Management • 102, 187
User Management Menu • 102
Users • 40
Users, Groups, and Access Permissions • 40
Using Virtual Media • 95
V
Valid Special Characters • 32, 34, 36, 116, 147,
150
Video Menu • 81
Video Settings • 82
View Menu • 89
Supported Protocols • 38
View Toolbar • 89
Supported Video Resolutions • 15
SUSE Linux 10.1 Settings • 22
SUSE/VESA Video Modes • 219
Switching between Target Servers • 64
Synchronize Mouse • 85
Virtual KVM Client • 63, 64, 65, 67, 96, 226
Virtual KVM Client Version not Known from
CC-SG Proxy Mode • 221
Virtual Media • 3, 44, 88, 91, 220
Virtual Media not Refreshed after Files Added
• 220
Syslog Configuration • 136
240
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Index
W
Windows 2000 Settings • 18
Windows 3-Button Mouse on Linux Targets •
220
Windows Vista • 18
Windows XP / Windows 2003 Settings • 17
241
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¾ U.S./Canada/Latin America
¾ Germany
Monday - Friday
Monday - Friday
8 a.m. - 8 p.m. ET
8:30 a.m. - 5 p.m. GMT+1 CET
Phone: +49-20 17 47 98 0
Phone: 800 724-8090 or 732-764-8886
For CommandCenter NOC: Press 6, then Press 1
For CommandCenter Secure Gateway: Press 6, then Press 2
Fax: 732 764-8887
Email for CommandCenter NOC: tech-ccnoc@raritan.com
Email for all other products: tech@raritan.com
¾ France
Monday - Friday
8:30 a.m. - 5 p.m. GMT+1 CET
Phone: +33 1 47 56 20 39
¾ Europe
¾ GuangZhou
Monday - Friday
Monday - Friday
8:30 a.m. - 5 p.m. GMT+1 CET
Phone: +31-10-2844040
9 a.m. - 6 p.m. local time
Phone: +86-20-8755-5561
Email: tech.europe@raritan.com
¾ Japan
¾ Shanghai
Monday - Friday
Monday - Friday
9:30 a.m. - 5:30 p.m. local time
Phone: +81-3-3523-5994
9 a.m. - 6 p.m. local time
Phone: +86-21-5425-2499
Email: support.japan@raritan.com
¾ United Kingdom
¾ Beijing
Monday - Friday
Monday - Friday
8:30 a.m. to 5 p.m. GMT+1 CET
Phone +44 20 7614 77 00
9 a.m. - 6 p.m. local time
Phone: +86-10-88091890
¾ Taiwan
¾ India
Monday - Friday
Monday - Friday
9 a.m. - 6 p.m. GMT -5 Standard -4 Daylight
Phone: +886-2-8919-1333
9 a.m. - 6 p.m. local time
Phone: +91-124-410-7881
Email: tech.rap@raritan.com
¾ Sydney, Australia
¾ Korea
Monday - Friday
Monday - Friday
9 a.m. - 6 p.m. local time
Phone: +61-2-9029-2558
9 a.m. - 6 p.m. local time
Phone: +82-2-5578730
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