Radio Shack Home Security System 49 351 User Guide

49-351.fm Page 1 Wednesday, August 18, 1999 4:37 PM  
Cat. No. 49-351  
OWNER’S MANUAL  
CENTRAL 2000  
Easy Installation Monitored Motion Detector  
Security System  
Please read before using this equipment.  
SERVICE  
ARMED  
POWER  
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Warning: To prevent fire or shock haz-  
ard, do not expose this product to rain  
or moisture.  
READ THIS BEFORE  
INSTALLATION  
We have designed your security system  
to conform to federal regulations, and  
you can connect it to most telephone  
lines. However, each device that you  
connect to the phone line draws power  
from the phone line. We refer to this  
power draw as the device’s Ringer  
Equivalence Number, or REN (shown  
on the back of your system).  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVIC-  
ING TO QUALIFIED PERSONNEL.  
This symbol is intended to alert you to  
the presence of uninsulated danger-  
ous voltage within the product’s en-  
closure that might be of sufficient  
magnitude to constitute a risk of elec-  
tric shock. Do not open the product’s  
case.  
If you are using more than one phone or  
other device on the line, add up all the  
RENs. If the total is more than five, your  
phones might not ring. In rural areas, a  
total REN of three might impair ringer  
operation. If ringer operation is im-  
paired, disconnect one of the devices  
from the line.  
This symbol is intended to inform you  
that important operating and mainte-  
!
nance instructions are included in the  
literature accompanying this product.  
This security system complies with Part  
68 of FCC Rules. You must, upon re-  
quest, provide the FCC registration  
number and the REN to your phone  
company. Both numbers are shown on  
the back of the system.  
Note: The security functions of this sys-  
tem have not been tested by UL.  
Note: You must not connect this system  
to:  
• Coin-operated systems  
• Party-line systems  
• Most electronic key telephone sys-  
tems  
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CONTENTS  
How the System Works ...................................................................................... 5  
Setting Up Monitored Service ......................................................................... 5  
Preparation .......................................................................................................... 7  
Selecting a Location ....................................................................................... 7  
Testing the Location ........................................................................................ 8  
Mounting the System ...................................................................................... 9  
Installing a Backup Battery ............................................................................. 9  
Connecting to Power .................................................................................... 10  
Connecting to the Telephone Line ................................................................ 10  
Using the Warning Stickers ........................................................................... 11  
Operation ........................................................................................................... 12  
Arming the System ....................................................................................... 12  
Disarming the System .................................................................................. 12  
Remote Arm/Disarming ................................................................................ 13  
Alarm Conditions .......................................................................................... 13  
Understanding System Indicators ................................................................... 14  
Clearing the Service Indicator ...................................................................... 14  
Testing the System ........................................................................................... 15  
Testing Coverage .......................................................................................... 15  
Testing the Siren ........................................................................................... 15  
Testing the Monitoring Service ..................................................................... 15  
Care and Maintenance ...................................................................................... 16  
The FCC Wants You to Know ....................................................................... 17  
Lightning ....................................................................................................... 17  
Troubleshooting ................................................................................................ 18  
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HOW THE SYSTEM WORKS  
Your security system detects move-  
SETTING UP MONITORED  
SERVICE  
ment within a 180° arc up to 36 feet  
away. Once your system is armed, any  
movement within this range automati-  
cally triggers the alarm.  
To set up service, you need to:  
• Fill out the enclosed monitoring  
agreement and mail or fax it to  
ORCA Monitoring Services.  
After you set up your account with  
ORCA Monitoring Services, your sys-  
tem calls and reports alarms to their  
trained staff of security professionals.  
Monitored service does not begin  
until ORCA Monitoring Services  
receives and processes your moni-  
toring agreement. Allow 24 hours  
for faxed requests and 5 days for  
mailed requests.  
The ORCA Monitoring Services staff  
first tries to contact you to verify that it is  
not a false alarm. By calling you first,  
ORCA Monitoring Services ensures  
that the police are not contacted if you  
accidentally set off your alarm.  
• Install the system  
• Call ORCA Monitoring Services at  
1-800-FOR-ORCA  
(1-800-367-  
In alarm situations, the monitoring cen-  
ter dispatches the police to your ad-  
dress and tries to contact someone you  
listed on your emergency call list. (You  
might want to list your work phone num-  
ber as the first number.)  
6722) from a telephone on the  
same line as your system to have  
the system initialized.  
During the call, ORCA Monitoring  
Services programs the PIN and  
other settings (listed on Page 6)  
into the system. The preferred set-  
tings work best for most situations.  
However, you can ask ORCA Mon-  
itoring Services to change these  
settings to make the system work  
best for you.  
ORCA Monitoring Services tries each  
number once in the order that you listed  
them on your monitoring agreement. If  
ORCA Monitoring Services contacts  
one of the people listed, they do not dis-  
turb the other people on the list.  
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Place a check mark next to any settings you want to discuss with ORCA Monitoring  
Services, and refer to this page when you call them to set up service.  
Your Personal Identifica-  
tion Number (PIN)  
Touch Tone Dialing  
o
o
Preferred setting: Touch-tone  
dialing.  
Preferred setting: You select the  
4-digit PIN you use to control your  
system.  
Can be set to use rotary dialing if  
you do not subscribe to touch-tone  
service from your local telephone  
company.  
Note: Do not select a PIN that  
starts with 0, 911, or 411.  
Your PIN: ______________  
Silent Alarm  
o
o
Entry and Exit Delays  
o
o
o
Preferred setting: Audible alarm.  
Can be set to only call ORCA Mon-  
itoring Services and not sound the  
siren at all.  
Preferred setting: 60-second exit  
delay; 30-second entry delay.  
Each can be set from 20 to 275  
seconds.  
Security System Answer  
Entry Delay Warning Beeps  
Preferred setting: The system  
answers the phone in 8 rings.  
Preferred setting: Beeping during  
the entry delay.  
Can be set not to answer or to  
answer in 1 to 10 rings.  
Can be set to sound only one beep  
at the beginning of the entry delay.  
Alarm Delay  
Preferred setting: Delay siren  
until ORCA Monitoring Services is  
notified.  
Can also be set to sound immedi-  
atly after the alarm is triggered.  
6
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PREPARATION  
• Overlooks an area that an intruder  
would most likely cross when  
entering or moving through your  
home.  
SELECTING A LOCATION  
For your security system to be most ef-  
fective, you need to install it in a location  
that meets all of the following condi-  
tions:  
You can place the system on a  
shelf or table, or mount it on a wall  
or in the corner of a room. The sys-  
tem detects movement by sensing  
a change in temperature within its  
field of view. When someone walks  
past the system, it detects the tem-  
perature change and triggers the  
alarm.  
• Is near an AC outlet.  
Note: If your best location is not  
near an AC outlet, you can have an  
electrician install an outlet for you.  
• Is near a modular telephone jack.  
Note: If your best location is not  
near a modular telephone jack, you  
can install a modular jack yourself  
or have the telephone company  
install one for you.  
Also, note that the system is more  
sensitive to movement across its  
coverage area than to movement  
directly toward or away from it.  
– Radio Shack stores sell jacks,  
adapters, and telephone wiring.  
– The telephone company charges  
to install the necessary jacks.  
– The USOC number of the jack to  
be installed is RJ-11C (or RJ-  
11W for a wall plate jack).  
Most Sensitive  
Less sensitive  
Least Sensitive  
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• Does not directly face a window,  
heating or air conditioning vent,  
appliance, outside wall, or other  
heat source.  
TESTING THE LOCATION  
Once you select a location and before  
you mount it, follow these steps to test  
the system’s coverage.  
These sources could produce rapid  
temperature changes that the sys-  
tem might incorrectly identify as an  
intruder.  
Note: To test the location, you do not  
need to connect the system to the  
phone line, install a backup battery, or  
set up service.  
• Is high enough not to be triggered  
by pets, yet is low enough to be  
triggered by someone of average  
height walking across the area.  
1. Plug the power adapter’s barrel  
plug into the jack on the back of the  
system as shown on Page 10.  
To help prevent false alarms  
caused by pets, the system senses  
motion at or above its mounted  
location. It does not sense motion  
below where you mount it. In most  
installations, a location about 31/2  
feet off the floor provides the best  
security.  
2. Plug the power adapter into an AC  
outlet as shown on Page 10.  
Notes:  
• If you have not installed a  
backup battery, the POWER  
indicator flashes.  
Mounting  
Height (ft)  
• If you have not connected the  
system to the phone line, the  
system chirps once per second.  
10  
5
3. Place the system at the selected  
location. If you selected a location  
on a wall, place the system on a  
stepladder or something similar to  
position it as close as possible to  
its final mounting location.  
0
5
10  
15  
20  
25  
30  
35  
40  
Range (f  
4. Walk around the area you want to  
protect. When the system detects  
your movement, its ARMED indica-  
tor flashes.  
5. Adjust the system’s position until  
you are satisfied with its coverage.  
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MOUNTING THE SYSTEM  
INSTALLING A BACKUP  
BATTERY  
You can mount the system on a wall or  
simply place it on a desk, table, or shelf.  
If AC power is disconnected or fails,  
your system operates for up to 24 hours  
from a 9-volt alkaline battery (Radio  
Shack Cat. No. 23-553, not supplied).  
To mount the system on a wall, use the  
supplied screws, or screws suitable to  
the mounting surface, to secure the  
mounting bracket at the selected loca-  
tion.  
Warning: To prevent a possible electric  
shock, always disconnect the system  
from the phone line before you install or  
replace the battery.  
Mounting on a Wall  
Mounting in the Corner  
After you connect the system to power,  
install a battery, and connect it to the  
telephone line, you will simply hang the  
system on the bracket.  
Follow these steps to install the battery.  
1. Lift off the battery compartment  
cover.  
SERVICE  
ARMED  
POWER  
2. Clip a 9-volt alkaline battery onto  
the battery contacts, then place the  
battery into the compartment.  
3. Replace the cover.  
When the battery becomes low, the  
POWER indicator blinks. Replace the  
battery immediately.  
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Follow these steps to use the supplied  
duplex adapter to connect the alarm  
system and a telephone to the same  
jack.  
CONNECTING TO POWER  
From  
Telephone  
1. Plug the power adapter’s barrel  
plug into the jack on the back of the  
system.  
1. Unplug the telephone’s cord from  
the jack.  
2. Plug the power adapter into an AC  
outlet.  
2. Plug the duplex adapter into the  
jack.  
3. Plug the telephone’s cord into one  
of the adapter’s jacks.  
CONNECTING TO THE  
TELEPHONE LINE  
4. Plug one end of the supplied mod-  
ular telephone cord into the jack on  
the back of the system.  
5. Plug the other end of the cord into  
the other jack on the adapter.  
If the phone line is disconnected while  
the system has power, the system  
chirps once per second.  
1. Plug one end of the supplied mod-  
ular telephone cord into the jack on  
the back of the system.  
2. Plug the other end of the cord into  
a modular telephone jack.  
10  
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USING THE WARNING  
STICKERS  
The four enclosed warning stickers are  
an important part of your security sys-  
tem. Statistics show that homes with a  
security system are 15 times less likely  
to be burglarized than homes that do  
not have a security system. The stickers  
are a first line of defense, warning a po-  
tential burglar that you have a system  
installed.  
Place a sticker at areas where intruders  
would most likely enter your home, such  
as:  
• The front door (most burglars enter  
this way)  
• The back door  
• Front and rear windows  
• Fire escape windows (in apartment  
buildings)  
• Side windows  
Radio Shack stores sell additional stick-  
ers if you need more than the four sup-  
plied.  
11  
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OPERATION  
Note: If the system beeps three  
descending tones when you arm it,  
it has detected a fault with the  
system—either the AC power is  
disconnected, the backup battery is  
dead, or the SERVICE indicator is  
flashing. Disarm the system. Then  
correct the problem and try again.  
ARMING THE SYSTEM  
You can arm your system for either de-  
layed or instant alert.  
When you arm the system for de-  
layed alert, the system waits for the en-  
try delay before sounding the alarm.  
The default entry delay is 30 seconds,  
but you can have ORCA Monitoring  
Services set it to be from 20 to 275 sec-  
onds. The system beeps once per sec-  
ond during the entry delay, unless you  
have selected to have it beep only once.  
3. Hang up the handset within 60 sec-  
onds of entering the command.  
The system beeps once and the  
ARMED indicator turns on. After  
the exit delay (60 seconds default),  
the system responds to motion.  
When you arm the system for instant  
alert, the alarm sounds instantly when it  
detects motion. If you select instant  
alert, be sure you can get to a telephone  
to disarm the system without moving  
through the protected area.  
DISARMING THE SYSTEM  
To disarm the system, lift your phone’s  
handset and dial 1-800-YOUR PIN and  
D (3). The system beeps twice through  
the phone. Hang up the phone within 60  
seconds. The system beeps twice to  
confirm, then disarms.  
The system provides an exit delay for  
both delayed and instant alert arming.  
The default exit delay is 60 seconds, but  
you can have ORCA Monitoring Servic-  
es set this to be from 20 to 275 seconds.  
Notes:  
• If the system beeps three steady  
tones, the alarm sounded while you  
were away. Call ORCA Monitoring  
Services to get details about the  
alarm.  
Follow these steps to arm the system.  
1. Lift your phone’s handset and dial  
1-800-YOUR PIN. For example, if  
your PIN is 6864, dial 1-800-6864.  
• If the system beeps three descend-  
ing tones, it has detected a fault  
with the systemeither the AC  
power is disconnected, the backup  
battery is dead, or the SERVICE  
indicator is flashing. Correct the  
problem as soon as possible.  
2. Press A (2) on your phone’s key-  
pad to arm the system for delayed  
alert or I (4) to arm the system for  
instant alert.  
You hear one beep through the  
phone.  
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49-351.fm Page 13 Wednesday, August 18, 1999 4:37 PM  
• If you armed the system for instant  
alert, you must disarm the system  
from a phone you can reach with-  
out setting off the alarm.  
ALARM CONDITIONS  
When the system detects a violation, it  
calls ORCA Monitoring Services then  
starts a 5-minute alert siren. ORCA  
Monitoring Services first calls your  
home to try to confirm the alarm. If no  
one answers, or if the person who an-  
swers does not know your password,  
ORCA Monitoring Services notifies the  
police and also tries to contact at least  
one person you listed on your monitor-  
ing service agreement.  
• If the entry delay has elapsed, you  
must wait for the system to contact  
ORCA Monitoring Services and  
begin sounding the siren before  
you can disarm the system.  
REMOTE ARM/DISARM  
You can arm and disarm your system  
by calling your home. If you have an an-  
swering machine, wait for the answer-  
ing machine to answer, then enter the  
arm or disarm code (1-800-YOUR PIN  
+ A (2) to arm with an entry delay, I (4)  
to arm for instant alert, or D (3) to dis-  
arm). The system sounds one tone to  
verify arming, two tones to verify dis-  
arming, or three tones if there is a prob-  
lem.  
After 5 minutes, the system stops  
sounding the siren and rearms. The  
next time you disarm the system, it  
sounds three tones to let you know that  
the system was violated.  
Note: If your system has repeated false  
alarms, ORCA Monitoring Services  
might temporarily disarm your system  
until the problem is resolved.  
If you do not have an answering ma-  
chine, ORCA Monitoring Services can  
have your system answer the phone af-  
ter a specified number (the preferred  
setting is 8 rings). Enter the arm or dis-  
arm sequence when ringing stops.  
CLEARING THE SERVICE  
INDICATOR  
After you start service with ORCA Mon-  
itoring Services, the yellow indicator  
flashes when ORCA Monitoring Servic-  
es needs to contact you. If the SER-  
VICE indicator flashes, call 1-800-FOR-  
ORCA to find out how to clear the indi-  
cator. The system still functions as a  
stand alone alarm when the indicator is  
flashing, but it does not call ORCA Mon-  
itoring Services during an alert.  
Notes: Remote arming and disarming  
does not work if you have voice mail,  
call forwarding, another telephone ser-  
vice that routes unanswered calls to an-  
other number, or an answering machine  
that holds the line for more than 60 sec-  
onds after you hang up, and might not  
work with all remote-controlled answer-  
ing machines.  
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UNDERSTANDING SYSTEM INDICATORS  
Your system has three indicators and five alert tone patterns. The following tables  
describe each.  
Indicator  
On  
Off  
Flashing  
Call ORCA Monitor-  
ing Services.  
Service (Yellow)  
Power (Green)  
Armed (Red)  
N/A  
All Ok.  
No power.  
Power OK.  
System armed.  
Battery problem.  
System disarmed,  
motion detected.  
System disarmed.  
Beep Pattern  
Meaning  
You armed the system.  
One beep  
The entry delay warning beeps are disabled, and the system  
started the entry delay.  
You disarmed the system and there were no alerts since it was last  
armed.  
Two beeps  
Three steady  
beeps  
You disarmed the system and there has been an alert since it was  
last armed.  
You armed or disarmed the system, and there is an AC power or  
backup battery problem.  
Three descending  
beeps  
You armed or disarmed the system, and the SERVICE indicator is  
flashing.  
The system is sounding entry delay warning beeps or the phone  
line is disconnected.  
Continuous beeps  
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49-351.fm Page 15 Wednesday, August 18, 1999 4:37 PM  
TESTING THE SYSTEM  
There are three ways to test your sys-  
tem:  
TESTING THE  
MONITORING SERVICE  
Testing Coverage  
Periodically have the system call the  
monitoring service to confirm they are  
properly receiving its signals during an  
alert. Before you do this, have your  
password handy. First call ORCA Mon-  
itoring Services at 1-800-FOR-ORCA to  
let them know you are going to test the  
system. Then arm the system, wait for  
the exit delay to expire, and walk  
through the covered area.  
Testing the Siren  
Testing the Monitoring Service  
TESTING COVERAGE  
Periodically test the coverage to be sure  
your system will detect intruders. To do  
this, disarm the system. Then walk  
around the covered area. When the  
system detects your movement, the red  
ARMED indicator flashes. If the system  
does not sense your movement, reread  
“Installation” to be sure it is properly in-  
stalled.  
ORCA Monitoring Services should call  
you within a few minutes of the alert.  
Give them the password and advise  
them again that you were testing the  
system.  
TESTING THE SIREN  
Periodically test the siren to be sure it  
will sound when triggered. To do this, lift  
the handset of any phone connected to  
the same line as the system. Then dial  
1-800-YOUR PIN and T (8) then hang  
up within 60 seconds. The system waits  
for the exit delay. Then, when it detects  
motion, it sounds the siren for 3 sec-  
onds.  
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49-351.fm Page 16 Wednesday, August 18, 1999 4:37 PM  
CARE AND MAINTENANCE  
Your Radio Shack Central 2000 Easy Installation Monitored Motion Detector Secu-  
rity System is an example of superior design and craftsmanship. Follow these guide-  
lines to keep it working properly for years.  
Keep the system dry. If it gets wet, wipe it dry immediately. Liquids  
can contain minerals that corrode electronic circuits.  
Use and store the system only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices and  
distort or melt plastic parts.  
Handle the system gently and carefully. Dropping it can damage cir-  
cuit boards and cases and can cause the system to work improperly.  
Keep the system away from dust and dirt, which can cause prema-  
ture wear of parts.  
Use only a fresh 9V alkaline battery in the system. An old or weak  
battery can leak chemicals that could damage electronic circuits.  
Wipe the system with a damp cloth occasionally to keep it looking  
CLEANER  
new. Do not use harsh chemicals, cleaning solvents, or strong deter-  
gents to clean your system.  
Modifying or tampering with the sytem’s internal components can cause a malfunc-  
tion and invalidate your sytem’s warranty and void your FCC authorization to oper-  
ate it. If your system is not performing as it should, take it to your local Radio Shack  
store or contact ORCA Monitoring Services at 1-800-FOR-ORCA for assistance. If  
the trouble is harming the phone lines, the telephone company might ask you to dis-  
connect the system until you resolve the problem.  
16  
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49-351.fm Page 17 Wednesday, August 18, 1999 4:37 PM  
THE FCC WANTS YOU TO LIGHTNING  
KNOW  
Your system has built-in protection cir-  
cuits to reduce the risk of damage from  
surges in phone and power line current.  
These protection circuits meet or ex-  
ceed FCC requirements. However,  
lightning striking the phone or power  
lines can damage your system.  
In the unlikely event that your system  
causes problems on the phone line, the  
phone company can disconnect your  
service. The phone company attempts  
to notify you in advance. If advance no-  
tice is not practical, the phone company  
notifies you of your right to file a com-  
plaint with the FCC.  
Lightning damage is not common. How-  
ever, if you live in an area that has fre-  
quent electrical storms, we suggest that  
you unplug your system during storms  
to reduce the possibility of damage.  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect  
the operation of your system. The  
phone company notifies you in ad-  
vance, so you can take steps to prevent  
interruption of your phone service.  
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49-351.fm Page 18 Wednesday, August 18, 1999 4:37 PM  
TROUBLESHOOTING  
We do not expect you to have any problems with your system. However, if you do,  
try the suggestions in this section first. If you still cannot solve the problem, call 1-  
800-FOR-ORCA or contact any Radio Shack store for assistance.  
Frequent False Alarms  
• Always disarm the system as soon as you get home.  
• Do not let children arm and disarm the system.  
• If you are not sure whether the system is armed or disarmed, disarm it.  
• Be sure everyone authorized to be in your home knows both the PIN and your  
password.  
• Periodically test your system. See “Testing the System” on Page 15.  
Three Tones When You Arm or Disarm the System  
• Be sure the system is properly connected to AC power and a backup battery is  
installed.  
• If the yellow SERVICE indicator is flashing, call 1-800-FOR-ORCA for instruc-  
tions. The system does not call ORCA Monitoring Services during an alert if the  
SERVICE indicator is flashing.  
Cannot Arm or Disarm the System  
• Be sure you are using the correct PIN.  
• Be sure the system is properly connected to the phone line and that either AC  
power or the backup battery is connected (or both).  
• Slow down. Even if the system is sounding the alarm, you have plenty of time  
to enter the PIN.  
Indicators are Flashing  
• See “Understanding System Indicators” on Page 14 for a complete description  
of all indicators.  
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49-351.fm Page 19 Wednesday, August 18, 1999 4:37 PM  
NOTES  
19  
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49-351.fm Page 20 Wednesday, August 18, 1999 4:37 PM  
RADIO SHACK LIMITED WARRANTY  
This security product is warranted against manufacturing defects in material and work-  
manship for ninety (90) days from the date of purchase from Radio Shack company  
owned stores and authorized Radio Shack franchisees and dealers. Within this period  
Radio Shack will repair the security product without charge for parts and labor. Simply  
bring your Radio Shack sales slip as proof-of-purchase date to any Radio Shack  
store.  
This warranty does not cover damage or failure caused by or attributable to Acts of  
God, abuse, misuse, improper or abnormal usage, faulty installation, improper mainte-  
nance, lightning or other incidence of excess voltage, or any repairs other than those  
provided by a Radio Shack Authorized Service Facility, or transportation costs. Radio  
Shack is not responsible or liable for indirect, special, or consequential damages  
arising out of or in connection with the use or performance of the product or  
other damages with respect to loss of property, loss of revenues or profit, or  
costs of removal, installation or reinstallation.  
EXCEPT AS PROVIDED HEREIN, RADIO SHACK MAKES NO EXPRESS WARRAN-  
TIES AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURA-  
TION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states  
do not allow the limitation or exclusion of incidental or consequential damages and  
some states do not allow limitation or exclusion of implied warranties; therefore, the  
aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. There will be  
charges rendered for repairs to the product made after the expiration of the aforesaid  
ninety (90) day warranty period.  
This warranty gives you specific legal rights and you may have other rights which vary from state to  
state.  
We Service What We Sell  
9/94  
RADIO SHACK  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
10A5  
Printed in Hong Kong  
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