Radio Shack Cordless Telephone 43 3871 User Guide
2.4 GHz Multi-Handset Expandable  
Cordless Telephone with Digital  
Answering System  
43-3871  
Memo Recording — lets you leave messages for  
yourself or others in your home or office, or record your  
phone conversations. (See “Voice memo” on page 61.)  
Phone Pick-Up Detection — stops recording when you  
pick up any phone on the same line as the answering  
system, and resets to answer the next call.  
Call Screening — lets you listen as a caller leaves a  
message. (See “Screening a Call” on page 57.)  
Speakerphone — lets you conduct a hands-free  
conversation using the handset and base speaker. (See  
“Making and Receiving Calls” on Page 26)  
Handset Remote Operation — lets you listen to your  
incoming messages from the handset. (See “Remote  
Operation” on page 62.)  
Message Alert — beeps when you have new incoming  
message. (See “Setting the Message Alert” on 55.)  
Convenient Extension Placement — lets you place  
accessory handsets (up to four total) anywhere you  
have an AC outlet, regardless of phone jack location.  
Call Waiting/Caller ID — lets you answer a call even  
when you’re on the phone and see who’s calling before  
you answer.  
IMPORTANT  
!
!
If an icon appears at the end of a paragraph, go to the box on that page with the  
corresponding icon for pertinent information.  
— Warning  
— Important ꢀ — Caution Ô — Note  
!
o
OWNER’S MANUAL  
Please read before using this equipment.  
© 2004 RadioShack Corporation.  
All Rights Reserved.  
RadioShack and RadioShack.com are trademarks  
used by RadioShack Corporation.  
ENERGYSTAR and the ENERGYSTAR certification mark  
are registered US marks.  
DirectLink is a registered trademark of Uniden Corporation.  
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INTRODUCTION  
IMPORTANT  
!
!
•
When AC power is lost,  
the phone loses the  
digital security code  
connection between the  
base and the handset.  
When power is restored,  
put the handset on the  
base briefly to restore  
this connection so you  
can use the handset.  
Thank you for purchasing a RadioShack 2.4  
GHz Multi Handset Expandable Cordless  
Telephone. Unlike other conventional  
cordless telephones, your telephone  
supports up to four handsets on a single  
telephone line. You can add a handset to  
any room in your home or office that has an  
AC outlet. No more running to the other end  
of the house to answer the phone! You can  
transfer outside calls to other handsets. If  
you subscribe to Call Waiting with Caller ID,  
the phone shows you the incoming caller  
information, even when you are already  
talking on the phone.  
•
•
Your phone operates on  
standard radio  
frequencies as allocated  
by the FCC.  
It is possible for other  
radio units operating  
nearby on similar  
Cordless phones require AC power to  
operate. When the power is off, you cannot  
make or receive calls by using your phone.  
You should also have a phone that does not  
need AC power to operate (not a cordless  
phone), so you can still make and receive  
frequencies to  
unintentionally intercept  
your conversation or  
cause interference. This  
possible lack of privacy  
can occur with any  
cordless phone.  
calls if there is an AC power failure.  
!
The digital answering system stores up to  
12 minutes of messages on a computer chip  
and records each message’s day and time.  
This gives you advanced capabilities over  
tape-based answering machines:  
• You can delete individual messages  
and save the rest.  
• There are no tapes to bother with  
and no tape mechanisms to wear  
out.  
The remote operation feature lets you  
operate your answering system from a  
touch-tone phone (or from a rotary phone  
with a pocket tone dialer).  
3
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As an ENERGYSTAR Partner,  
RadioShack Corporation has  
determined that this product  
meets the ENERGYSTAR guidelines  
for energy efficiency.  
IMPORTANT  
INFORMATION  
This telephone has been tested and found  
to comply with all applicable UL and FCC  
standards.  
FCC STATEMENT  
Your telephone compiles with Part 68 of the  
FCC Rules.Upon request, you must provide  
the phone’s FCC registration number and  
REN to your phone company. These  
numbers are on the base unit.  
Your phone is not intended to be used with  
party-line systems. Connection to party line  
service is subject to state tariffs. Contact the  
state public utility commission, public  
service commission, or corporation  
commission for information. Ô  
We have designed your phone to conform  
to federal regulations, and you can connect  
it to most telephone lines. However, each  
phone (and each device, such as a  
telephone or answering machine) that you  
connect to the telephone line draws power  
from the telephone line. We refer to this  
power draw as the device’s ringer  
Ô NOTE Ô  
You must not connect your  
phone to:  
•
•
coin-operated systems  
most electronic key  
telephone systems  
equivalence number, or REN on the back of  
your phone.  
CAUTION: TO REDUCE THE RISK OF ELECTRIC  
WARNING: To reduce the risk of  
fire or shock hazard, do not expose  
this product to rain or moisture.  
CAUTION  
.
SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-  
SERVICEABLE PARTS INSIDE. REFER SERVICING TO  
QUALIFIED PERSONNEL.  
RISK OF ELECTRIC  
!
SHOCK DO NOT OPEN  
The lightning symbol is intended to alert you to the presence of  
uninsulated dangerous voltage within this product’s enclosure that  
might be of sufficient magnitude to constitute a risk of electric shock.  
Do not open the product’s case.  
The exclamation symbol is intended to inform you that important operating  
and maintenance instructions are included in the literature accompanying  
this product.  
!
4
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If you use more than one phone or other  
device on the line, add up all of the RENs. If  
the total is more than five (three in rural  
areas), your telephones might not ring. If  
ringer operation is impaired, remove a  
device from the line.  
In the unlikely event that your phone causes  
problems on the phone line, the phone  
company can temporarily discontinue your  
service. If this happens, the phone company  
attempts to notify you in advance. If  
advance notice is not practical, the phone  
company notifies you as soon as possible  
and advises you of your right to file a  
complaint with the FCC.  
Also, the phone company can make  
changes to its lines, equipment, operations,  
or procedures that could affect the operation  
of this phone. The telephone company  
notifies you of these changes in advance, so  
you can take the necessary steps to prevent  
interruption of your telephone service.  
This device complies with part 15 of the  
FCC rules. Operation is subject to the  
following two conditions: (1) This device  
may not cause harmful interference, and (2)  
This device must accept any interference  
received, including interference that may  
cause undesired operation. Privacy of  
communications, may not be ensured when  
using this phone.  
SURGE PROTECTION  
Your telephone has built-in protection  
circuits to reduce the risk of damage from  
surges in telephone line and power line  
current. These protection circuits meet or  
exceed the FCC requirements. However,  
lightning striking the telephone or power  
lines can damage your telephone.  
Lightning damage is not common.  
Nevertheless, if you live in an area that has  
severe electrical storms, we suggest that you  
unplug your phone when storms approach to  
reduce the possibility of damage.  
5
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IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should  
always be followed to reduce the risk of fire, electric shock and injury to  
persons, including the following:  
1. Do not use this product near water, for example, near a bathtub,  
wash bowl, kitchen sink, or laundry tub, in a wet basement or near a  
swimming pool.  
2. Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
3. Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
4. Use only the power cord and batteries indicated in this manual.  
Do not dispose of batteries in a fire. They may explode. Check with  
local codes for possible special disposal instructions.  
SAVE THESE INSTRUCTIONS  
6
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IMPORTANT CALLER  
ID INFORMATION  
To use Caller ID and Call Waiting, you must  
be in an area where those services are  
available and you must subscribe to those  
services through your local phone company.  
Where Caller ID is offered, one or more  
options are generally available:  
• caller’s number only  
• caller’s name only  
• caller’s name and number  
If you subscribe to Call Waiting ID and  
Caller ID, the system can show you the  
incoming caller information, even when you  
are already talking on the phone.  
READ THIS BEFORE  
INSTALLATION  
We have designed your phone to conform  
to federal regulations and you can connect it  
to most phone lines. However, each device  
that you connect to the telephone line draws  
power from the line. We refer to this power  
draw as the phone’s ringer equivalence  
number, or REN. The REN is on the bottom  
of your phone.  
If you use more than one phone or other  
device on the line, add up all the RENs. If  
the total is more than five (three in rural  
areas), your phones might not ring. If ringer  
operation is impaired, remove one of the  
devices from the line.  
7
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INSTALLATION  
Before using your phone, carefully peel the  
protective film off the display. The film  
protects the handset window during  
shipment and is not necessary for use.  
SELECTING A LOCATION  
You can place the phone’s base on a desk  
or table, or mount it on a standard wall plate  
or directly on a wall. Select a location that  
is:Ô  
• near an accessible AC outlet  
• near a telephone line jack  
• out of the way of normal activities  
• away from electrical machinery,  
electrical appliances, metal walls or  
filing cabinets, wireless intercoms,  
alarms, and room monitors  
• away from other cordless phones  
The base’s location affects the handset’s  
range. If you have a choice of several  
locations, try each to see which provides the  
best performance.  
Ô NOTES Ô  
Your telephone connects directly to a  
modular telephone line jack. If your  
telephone wiring does not have a modular  
jack, you can update the wiring yourself  
using jacks and adapters (available at your  
local RadioShack store), or have the  
telephone company update the wiring for  
you. You must use compatible modular  
jacks that are compliant with Part 68 of FCC  
Rules. Ô  
•
If your home has  
specially wired alarm  
equipment connected to  
the telephone line, be  
sure that installing the  
system does not disable  
your alarm equipment.  
If you have questions  
about what will disable  
alarm equipment,  
contact your telephone  
company or a qualified  
installer.  
•
The USOC number of  
the jack to be installed is  
RJ11C (or RJ11W for a  
wall plate jack).  
8
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On a Desk Top  
1. Plug one end of  
the supplied long  
modular cord into  
the TEL LINE jack  
on the back of  
TEL  
DC IN 9V  
ꢀ
CAUTION  
ꢀ
You must use  
a Class 2  
LINE  
!
power source  
that supplies 9V DC and  
delivers at least 400 mA.  
Its center tip must be set  
to positive and its plug  
must fit the phone’s DC  
IN 9V jack. The supplied  
adapter meets these  
specifications. Using an  
adapter that does not  
meet these  
the base.  
2. Plug the modular  
cord’s other end  
into a modular  
phone line jack.  
3. Insert the supplied AC adapter’s barrel  
plug into the DC IN 9V jack on the back  
of the base. ꢀ  
specifications could  
damage the phone or  
the adapter.  
4. Route the adapter’s cord through the  
strain relief slot on the base, then plug  
the adapter into a standard AC outlet.  
5. Lift the base’s antenna to a vertical  
position.  
On a Wall Plate or Wall  
To mount the phone directly on a wall, you  
need two screws (not supplied) with heads  
that fit into the keyhole slots on the base.  
Drill two holes 315/16 inches apart. Thread a  
screw into each hole, letting the heads  
extend about 1/8 inch.  
1. Detach the bracket from the bottom of  
the base.  
2. Insert the two  
tabs at the top of  
the narrow end of  
the supplied  
bracket into the  
base’s upper tab  
slots, then press  
down on the  
bracket’s latches  
and insert them into the lower slots.  
9
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3. Plug one end of the supplied modular  
cord (short for a wall plate, long for  
direct wall mounting) into the TEL LINE  
jack on the base’s back.  
4. Insert the supplied AC adapter's barrel  
plug into the DC IN 9V jack.  
5. Route the  
adapter and  
modular cords  
through the  
base’s grooves.  
6. For a wall plate,  
plug the modular  
cord’s other end into the wall plate jack,  
then align the base’s keyhole slots with  
the wall plate studs and slide the base  
downward to secure it.  
For direct wall  
mounting, align  
the base’s  
keyhole slots  
with the  
mounting  
screws and  
slide the base downward to secure it.  
7. Plug the adapter into a standard AC  
outlet.  
8. Lift the base’s antenna to a vertical  
position.  
CONNECTING/CHARGING THE  
BATTERY PACK  
The phone comes with a rechargeable  
nickel-metal hydride (Ni-MH) battery pack in  
the handset, but not connected. Before  
using your phone, you must connect the  
battery pack, then charge it for about 15–20  
hours.  
10  
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1. Press down and slide off the battery  
compartment cover.  
2. Lift the battery pack out of the  
compartment.  
3. Plug the battery pack’s connector into  
the socket in the compartment (the  
connector fits only one way), then place  
the battery pack in the compartment.  
4. Replace the cover.  
To charge the battery pack, place the  
handset on the base. The CHARGE indicator  
on the base lights.  
Recharge the battery pack when  
Low Batteryflashes on the display.  
If you have trouble replacing the battery  
pack, take the phone to your local  
RadioShack for assistance.  
Recharging the Battery Pack  
• If the battery pack becomes weak  
during a call, Low Batteryflashes.  
When this happens, you cannot make a  
call until you recharge the battery  
IMPORTANT  
!
!
Be sure the battery pack is  
properly connected before  
you try to charge it. The  
CHARGE indicator lights  
when the handset is on the  
base, even if the battery  
pack is not connected.  
pack.  
!
• If the display is blank and the phone  
does not work, recharge the battery  
pack. (The battery power might be too  
low to light the display.)  
• About once a month, fully discharge the  
battery by keeping the handset off the  
base until Low Batteryflashes on  
the display. Otherwise, the battery pack  
loses its ability to fully recharge.  
• Using a damp cloth, clean the charging  
contacts on the handset about once a  
month.  
11  
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• If you are not going to use your phone  
for an extended period, disconnect the  
battery pack. This increases the battery  
pack’s usable life.  
• The supplied battery pack should last  
for about a year. If the battery pack  
does not hold a charge for more than 2  
hours after an overnight charge,  
replace it with a new 3.6-volt, 800 mAh  
battery pack with a connector that fits  
the socket in the battery compartment.  
You can order a replacement battery  
pack through RadioShack. Install the  
new battery pack and charge it for  
WARNING  
o
o
Dispose of the old battery  
pack promptly and properly.  
Do not burn or bury it.  
There is a risk of explosion  
if battery is replaced by an  
incorrect type. Dispose of  
used batteries according to  
the instructions.  
about 15–20 hours.o  
12  
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SETTING MENU  
OPTIONS  
ABOUT THE MENU OPTIONS  
There are 6 main menu setup options,  
(DirectLink® Mode, Room Monitor, Handset  
Setup, Answ. Setup, Global Setup and  
System Reset) and 20 submenu options. Ô  
Ô NOTE Ô  
During Global Setup and  
System Reset, make sure  
your cordless phone is in  
standby mode (not in use),  
and all handsets are within  
range of the main base unit.  
SUMMARY OF MAIN MENU  
OPTIONS AND SUBMENU  
OPTION  
DirectLink Mode  
DirectLink Mode allows a pair of handsets to  
work without the base unit for direct  
handset-to-handset communication, like a  
pair of walkie-talkie. Use them at sporting  
events or while shopping to stay in contact  
with family members or friends. You must  
set the two handsets to DirectLink Mode to  
utilize this feature.  
Room Monitor  
This feature allows you to monitor sounds in  
another room (see page 18 for setup). One  
handset or the base is placed in the desired  
room to monitor (acts as remote mic), and  
the other handset is placed near listener  
(remote speaker). This is useful for  
monitoring child activities.  
13  
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Handset Setup  
The following submenu options must be set separately for each handset.  
Submenu option  
Description  
Ringer Tones  
Adjusting the ringer tone (see page 18).  
(Default is Flicker)  
Set the distinctive ring (tone your phone makes when  
ringing) (see page 19). “Distinctive Ringer” allows you to  
preset memory locations with a designated ring tone.  
When an incoming call is received and the Caller ID  
information matches the information in one of the memory  
locations, the distinctive ring that has been stored for that  
particular Caller will sound. If you have set multiple  
memory locations with distinctive rings, switching the  
setting to “Distinctive Off” will result in no distinctive  
ringing. All incoming calls will have a normal ring tone.  
Switching to “Distinctive On” will activate all programmed  
distinctive ring memory locations.  
Distinct. Ring  
(Default is on)  
Allows you to answer the phone without pressing  
TALK/FLASH or SPEAKER. When the AutoTalk is set to  
On, simply remove the handset from the cradle and the  
phone automatically answers the call (see page 19).  
AutoTalk  
(Default is off)  
Allows you to answer the phone without pressing  
TALK/FLASH or SPEAKER. When the Anykey Answer is  
On, you can answer a call by pressing any number key,  
/tone/< or #/> on the handset (see page 20).  
Anykey Answer  
(Default is off)  
Customize your handset(s) by giving it a banner name.  
The name will be displayed on the LCD screen during  
standby mode, Intercom, Transfer, Room Monitor and  
Copy Phonebook operation. The banner name will be  
displayed on the receiving handset as well (see page 20).  
Banner  
(True Banner)  
Language  
The menu display options can be set to English, French  
or Spanish for easy setup use (see page 20).  
(Default is English)  
Allows you to set your phone’s key touch-tone to On or  
Off (tone your keypad makes when keys are pressed)  
(see page 20).  
Key Touch Tone  
(Default is on)  
14  
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Answering Setup  
This main menu option allows you to set up TAD settings from your  
handset. You can also set these submenu options from the base (see  
page 52).  
Submenu option  
Description  
Select a two-digit Personal Identification Number (PIN)  
code. A PIN code is required to play your messages from  
a remote location, you will need to enter a two-digit PIN  
code (see page 21).  
Security Code  
Allows you to set the number of rings the caller hears  
before your answering system plays the outgoing  
message. You can set the ring time to answer after two,  
four, or six rings. Setting “TS” (Toll Saver), the answering  
system picks up after two rings if you have new  
messages, and after four rings if there are none (see  
page 21).  
Ring Time  
Set the duration for recording the incoming messages.  
You have three record time options. The options “1  
minute” or “4 minutes” set the duration for recording the  
incoming messages. “Announce only” answers the call  
with the preset greeting or your personal greeting but  
prevents the caller from leaving a message (see page  
21).  
Record Time  
Lets you know when you have a new incoming message  
by sounding a short alert tone (see page 22).  
Message Alert  
Language  
Select the Language of your answering system  
announcements from English, French, or Spanish (see  
page 22).  
Allows you to screen an incoming call before answer the  
call. Set the call-screening feature to On or Off (see page  
22).  
Call Screen  
15  
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Global Setup  
If you change one of the Global settings, you change the setting for all  
additional handsets. Only one handset can change Global settings at a  
time.  
Submenu option  
Day & time  
Description  
Set the day and time of your display (see page 23).  
Set the Caller ID on Call Waiting (CIDCW) setting.  
CIDCW performs the same as regular Caller ID on a call  
waiting number (see page 23). Call Waiting Deluxe allows  
you to handle call waiting calls in seven different ways  
(see page 43).  
CIDCW  
(Default is CW on/  
CWDX off)  
Store or edit the area code. If you enter a 3-digit area  
code number in the “Area Code” option, your local area  
code does not appear in the Caller ID message. For calls  
received from outside your local area code, you will see a  
full 10-digit number (see page 23). Note: If your calling  
area requires 10-digit dialing, do not program this option.  
Area Code  
Set the dial mode to tone or pulse (see page 24). Most  
phone systems use tone dialing, which sends DTMF tone  
through phone line, the default setting is tone dialing.  
Depends on your dialing system, set the dial mode.  
Dial Mode  
(Default is tone)  
Allow you to transfer the phonebook data stored in one  
handset to another handset (see page 24).  
Copy Phonebook  
System Reset  
System Reset is used to clear the handset's ID from the main base unit,  
or the base ID from the handset.  
Submenu option  
Description  
Clear the handset ID from the base. Use this option, for  
example, when you change the digital security code (see  
page 25).  
De-register HS  
Clear the base ID. Use this option, for example, if you  
wish to deregister the base to use the handset with 43-  
3570 (see page 25).  
Replacing Base  
16  
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SETTING UP THE MENU  
Entering the Menu  
1. Press MENU/DEL in standby mode.  
2. Use VOL/RING/ or VOL/RING/ to  
move the pointer to a desired main  
menu (DirectLink Mode, Room Monitor,  
Handset Setup, Answ. Setup, Global  
Setup, and System Reset).  
3. Press SELECT/  
to select the desired  
main menu.  
4. Use VOL/RING/ or VOL/RING/ to  
select a desired submenu and then  
press SELECT/  
to enter.  
In the submenu, use VOL/RING/ or  
VOL/RING/ to select an item. Press  
SELECT/  
to confirm your selection.  
For detailed instructions, see the  
following sections for the desired  
submenu.  
5. To exit the menu, press END or place  
the handset to the cradle.  
DirectLink Mode  
Using the DirectLink Mode  
1. Enter the DirectLink Mode menu (see  
“Entering the Menu” on page 17).  
To enter DirectLink mode  
press [SELECT]appears.  
2. Press SELECT/  
to enter the  
DirectLink mode. You will hear a  
confirmation tone, and DirectLink  
Mode Completeappears.  
3. To return back to the normal mode, exit  
the DirectLink mode. To exit the  
DirectLink mode, press MENU/DEL, and  
then SELECT/ , or return the handset  
to the cradle.  
17  
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Room Monitor  
Using Room Monitor  
1. Enter the Room Monitor menu (see  
“Entering the Menu” on page 17).  
To Room Monitorappears.  
2. Select the handset or base you want to  
monitor by using VOL/RING/ or  
VOL/RING/  
.
When monitoring the other handset, be  
sure the other handset is facing up so  
the microphone can pick up the sound  
clearly.  
3. Press SELECT/  
.
RoomMonitorappears and you hear  
sounds in the room where the handset  
is installed.  
Handset speaker is on the rear side.  
Place the handset so the speaker is not  
covered.  
4. To finish the Room Monitor, press END  
or return the handset to the cradle.  
Handset Setup  
Selecting a Ringer Tone  
1. Enter the Handset Setup menu, and  
then the Ringer Tones submenu (see  
“Entering the Menu” on page 17).  
There are 10 ringer tones or 10  
melodies to choose from.  
• Ringers [Flicker, Clatter, Soft Alert,  
Wake Up, Light Bug, Beep Boop,  
Tone Board, Chip Chop, Party Clap,  
Reminder]  
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• Melodies [Beethoven’s Symphony #9  
(Beethoven9), For Elise (Elise), We  
Wish You A Merry Christmas  
(Merry- Xmas), Home Sweet Home  
(Hm Swt Hm), Lorri Song #6 (Lorri  
Song), When the Irish Eyes Are  
Smiling (Irish Eyes), Aura Lee, Let Me  
Call You Sweet Heart (Sweetheart),  
Star Spangled Banner (Star Spngl),  
Old MacDonald (Old MacDld)]  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer. You will hear the  
ringer or melody as you scroll through  
the options.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Distinctive Ringer Setup  
1. Enter the Handset Setup menu, and  
then the Distinct. Ring submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the AutoTalk  
1. Enter the Handset Setup menu, and  
then the Auto Talk submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
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Setting the Anykey Answer  
1. Enter the Handset Setup menu, and  
then the Anykey Answer submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the True Banner  
1. Enter the Handset Setup menu, and  
then the Banner submenu (see  
“Entering the Menu” on page 17).  
2. Use the number keypad (0-9), /tone/<  
#/>, or MENU/DEL to enter or edit the  
name.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Selecting a Language  
1. Enter the Handset Setup menu, and  
then the Language submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
choose English, Français  
(French), or Español(Spanish).  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the Key Touch Tone  
1. Enter the Handset Setup menu, and  
then the Key Touch Tone submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
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3. Press SELECT/ . You will hear a  
confirmation tone.  
Answering System Setup  
You can also make these setting from the  
base (see page 52).  
Setting a PIN Code  
1. Enter the Answ. Setup menu, and then  
the Security Code submenu (see  
“Entering the Menu” on page 17).  
2. Enter a two-digit PIN code (01-99)  
using the number keypad (0-9).  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the Ring Time  
1. Enter the Answ. Setup menu, and then  
the Ring Time submenu (see “Entering  
the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select a Ring Time (Toll Saver,  
2 Times, 4 Times, or 6 Times).  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the Record Time  
1. Enter the Answ. Setup menu, and then  
the Record Time submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Record Time (1 Minute,  
4 Minutes, or Announce Only).  
3. Press SELECT/ . You will hear a  
confirmation tone.  
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Setting the Message Alert On or Off  
1. Enter the Answ. Setup menu, and then  
the Message Alert submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the Language of your Answering  
System  
1. Enter the Answ. Setup menu, and then  
the Language submenu (see “Entering  
the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
choose English, Français  
(French), or Español(Spanish).  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the Call Screen  
1. Enter the Answ. Setup menu, and then  
the Call Screen submenu (see  
“Entering the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Onor Off.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
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Global Setup  
Ô NOTES Ô  
When a Global setting is changed from one  
handset, this affects all registered handsets.  
•
•
You can set the clock  
either by the handset or  
base (see “Setting the  
Time” on page 52).  
Setting Day and Time  
1. Enter the Global Setup menu, and then  
the Day & Time submenu (see  
For setting the day and  
time, the idle time-out is  
extended to 2 minutes.  
“Entering the Menu” on page 17). Ô  
2. Press VOL/RING/ or VOL/RING/ to  
select the day of the week, and then  
press SELECT/  
.
3. Press VOL/RING/ or VOL/RING/ to  
set hour, and then press SELECT/  
.
4. Press VOL/RING/ or VOL/RING/ to  
set minute and then press SELECT/  
.
5. Press VOL/RING/ or VOL/RING/ to  
choose AMor PMand then press SELECT/  
. You will hear a confirmation tone.  
Setting CIDCW (Caller ID on Call Waiting)  
1. Enter the Global Setup menu, and then  
the CIDCW submenu (see “Entering  
the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select CWOn/CWDXOn,  
CWOn/CWDX Off, or CWOff/CWDXOff  
and then press SELECT/ . You will  
hear a confirmation tone.  
Setting the Area Code  
When the area code has already been  
stored in memory, the stored area code will  
be displayed. To change it, use MENU/DEL  
and number keys to enter the new area  
code.  
1. Enter the Global Setup menu, and then  
the Area Code submenu (see “Entering  
the Menu” on page 17).  
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2. Press the number keypad (0-9) to enter  
a 3-digit area code.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Setting the Dial Mode  
1. Enter the Global Setup menu, and then  
the Dial Mode submenu (see “Entering  
the Menu” on page 17).  
2. Press VOL/RING/ or VOL/RING/ to  
select Toneor Pulse(the initial  
setting is Tone).  
3. Press SELECT/ . You will hear a  
confirmation tone.  
Copy Phonebook  
Ô NOTES Ô  
If you receive a call , the  
transfer will be canceled.  
1. Enter the Global Setup menu, and then  
the Copy Phonebook submenu (see  
“Entering the Menu” on page 17). Ô  
•
•
If an error occurs, the  
phonebook locations  
transferred before the  
error were stored in the  
receiving handset.  
2. Press VOL/RING/ or VOL/RING/ to  
choose One memoryor All Memory,  
and then press SELECT/  
.
Unavailableappears  
on the display.  
If you choose All Memory, go to step 4.  
3. Press VOL/RING/ or VOL/RING/ , or  
the number keypad (0-9) to select the  
phonebook location you want to export  
•
When the memory of the  
receiving handset is full,  
Not enough memory  
in Receiving  
Handsetappears. You  
cannot transfer the  
and then press SELECT/  
.
4. Press VOL/RING/ or VOL/RING/ to  
select the handset to which you want  
transfer the phonebook locations, and  
phone book location.  
then press SELECT/  
.
If you choose All Memoryin the step  
2, Are you sure?appears.  
Press VOL/RING/ or VOL/RING/ to  
select Yes, and then press SELECT/  
.
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The phonebook locations will be  
transferred to the handset. On the  
receiving handset, Receivingand the  
handset name appear. When the  
transfer complete, Done!appears on  
the handset.  
System Reset  
De-register the Handset  
1. Enter the System Reset menu, and  
then the Deregister HS submenu (see  
“Entering the Menu” on page 17).  
Which Handset?appears.  
2. Press VOL/RING/ or VOL/RING/ to  
select the handset ID to be de-registered  
from the list, and then press SELECT/  
.
Deregister HS?appears.  
3. Press VOL/RING/ or VOL/RING/ to  
select Yes, and then press SELECT/  
You will hear a confirmation tone.  
.
When de-registration is complete,  
Deregistration Complete  
appears.  
Ô NOTE Ô  
Make sure to perform the  
Replacing Base after  
4. After de-registering the handset, move to  
“Replacing the Base Setting” below. Ô  
Replacing the Base Setting  
de-register the handset.  
1. Enter the System Reset menu, and  
then the Replacing Base submenu (see  
“Entering the Menu” on page 17).  
Replace base?appears.  
2. Press VOL/RING/ or VOL/RING/ to  
select Yes, and then press SELECT/  
.
You will hear a confirmation tone.  
The base information will be deleted.  
When replacing the base is complete,  
Place handset on main base  
to registerappears, register the  
handset to the new base (see page 44).  
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MAKING AND  
RECEIVING CALLS  
Ô NOTES Ô  
To set Autotalk, see  
page 19 or to set Anykey  
Answer see page 20.  
•
•
From the Handset  
This handset has a built-in speakerphone  
that allows you to have a hands-free  
conversation. This feature allows you to  
communicate easily while performing other  
The handset microphone  
is located at the bottom  
of the handset. Position  
yourself as near to the  
handset as possible and  
speak clearly.  
tasks, such as cooking.  
appears during  
hands-free conversations. Ô  
You can easily switch a call from normal  
conversation to hands-free conversation.  
•
If the line is in use by  
another handset(s),  
Line In Useappears  
in the display of all  
registered handset’s  
display, that are not in  
use.  
To switch a call, press SPEAKER during the  
call.  
From the Handset  
Normal  
conversation  
Hands-free  
conversation  
Handset On the  
Cradle  
Pick up the  
handset  
(AutoTalk) or pick  
up the handset  
and press TALK/  
To  
answera FLASH.  
Handset Off the Handset Off the  
Cradle Cradle  
call Ô  
Press any number Press SPEAKER.  
key, /tone/<,or  
#/> (Any Key  
Answer), or press  
TALK/FLASH.  
Handset Off the Handset Off the  
Cradle  
Cradle  
1)Press  
1)Press  
TALK/FLASH.  
SPEAKER.  
2)Listen for the  
dial tone.  
3)Dial the number. 3)Dial the number.  
OR OR  
Dial the number, Dial the number,  
2)Listen for the  
dial tone.  
To make  
a call Ô  
and then press  
TALK/FLASH.  
and then press  
SPEAKER.  
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From the Handset  
Normal  
conversation  
Hands-free  
conversation  
To hang Press END or return the handset to  
up the cradle (Auto Standby).  
Toentera When you dial the number in standby  
pause mode, press REDIAL/PAUSE. P  
within the appears in the display, which  
dialing  
sequence  
represents a pause.  
Ô NOTES Ô  
Making and Receiving  
Calls  
From the Base (Receiving calls  
only)  
•
The base microphone is  
located under the base.  
Position yourself as near  
to the base as possible.  
1. Press SPEAKER and begin speaking. Ô  
2. To hang up, press SPEAKER.  
Placing a Call on Hold  
PLACING A CALL ON HOLD  
1. During a call, press HOLD/TRSF/INTCM  
or HOLD on the base. The call will be  
put on hold. Ô  
•
You can hold a call for 5  
minutes, when 5 minutes  
has passed, the call is  
disconnected and the  
phone returns to standby  
mode.  
2. To talk to the caller, press TALK/FLASH  
or SPEAKER on a handset (or SPEAKER  
on the base). The phone will return  
back to the call.  
•
•
While a call is on hold,  
CIDCW can not be  
received.  
For the handset, after 10  
seconds of pressing  
HOLD/TRSF/INTCM or  
by pressing the END  
key, the handset display  
screen will read,  
REDIALING A CALL  
The last three phone numbers dialed can be  
quickly redialed. Ô  
Redialing from Standby Mode  
1. Press REDIAL/PAUSE in standby mode.  
.
Line On Hold  
Redialing a Call  
•
If the number exceeds  
32 digits, only the first 32  
digits are retained in  
redial memory.  
2. Press REDIAL/PAUSE again. Each  
press of REDIAL/PAUSE will display one  
of the last three number redialed. Ô  
3. Press TALK/FLASH or SPEAKER. The  
•
If the redial memory is  
empty, you will hear a  
beep.  
selected number is dialed.  
4. To hang up, press END.  
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Redialing from Talk Mode  
1. Press TALK/FLASH or SPEAKER.  
2. Press REDIAL/PAUSE. The last number  
dialed will be displayed and redialed. To  
hang up, press END.  
Deleting a Redial Record  
1. Press REDIAL/PAUSE in standby mode.  
2. Press REDIAL/PAUSE repeatedly to  
display the number to be deleted.  
3. Press MENU/DEL.  
4. Press VOL/RING/ or VOL/RING/ to  
choose Yes.  
5. Press SELECT/ . The redialed  
number is deleted.  
Storing a Redial Record  
1. Press REDIAL/PAUSE in standby mode.  
2. Press REDIAL/PAUSE repeatedly to  
display the number to be stored.  
3. Press SELECT/  
.
Store/Edit Nameappears.  
4. To complete the setting, follow the  
steps 3-8 in “Storing Phone Numbers,  
Names, Distinctive Rings, and Speed  
dial” on page 33.  
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ADJUSTING THE HANDSET  
RINGER, EARPIECE AND  
SPEAKER VOLUME  
Ô NOTES Ô  
Adjusting the Handset  
Ringer, Earpiece and  
Speaker Volume  
You can adjust the handset ringer and  
earpiece/speaker volume separately.  
Press the volume up key or volume down  
key (labeled as VOL/RING/ or VOL/RING/  
in standby mode to select one of three ringer  
volume (off, low, or high).  
•
Standby Mode - The  
handset is not in use and  
TALK/FLASH has not  
been pressed.  
Pressing the volume up key or volume down  
key (labeled as VOL/RING/ or VOL/RING/  
key) during a call will change the earpiece  
and speaker volume of the handset. This  
setting will remain in effect after the  
telephone call has ended.  
•
When you press volume  
up key (VOL/RING/  
)
in the maximum volume  
level or volume down  
key (VOL/RING/ ) in  
the lowest volume level,  
an error tone sounds.  
DO NOT DISTURB (DND)  
DND allows you to mute the ringer of the  
handset and the base at once. Additionally,  
if you have more than one handset, ringer  
for all handsets will be muted. To do this, In  
the standby mode, press and hold  
Do not Disturb (DND)  
•
Setting the DND to on  
while the answering  
system off, turns the  
Answering system on  
automatically. The  
DO NOT DISTURB on the base. You will hear  
a confirmation tone and the  
Answering system  
setting will return to the  
original setting when you  
cancel the DND.  
DO NOT DISTURB LED right. To cancel  
ringer mute, press DO NOT DISTURB again.  
You can also mute the ringer tone while the  
phone is ringing by pressing  
•
If you press ANSWER  
when the DND and the  
answering system is on,  
both of the DND and the  
answering system will  
turn off.  
DO NOT DISTURB on the base. Ô  
To mute the ringer tone for each handset or  
the base temporarily, when the phone is  
ringing:  
• Press END on a handset, or  
• Press XPLAY/ꢁSTOP on the base.  
The ringer tone will return to the previous  
setting starting with the next incoming call.  
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MUTE MICROPHONE  
With the handset  
You can temporarily turn Off the  
microphone so that the person you are  
talking with cannot hear you.  
1. Press MENU/DEL during talk mode  
(while phone is in use).  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer to Muteand then  
SELECT/  
.
Mute Onand appear in the display. To  
cancel muting, repeat above step again  
when Mute is set to on, Mute Offappears.  
With the base  
While using the base speakerphone, press  
MUTE on the base to turn Off the  
microphone. Press MUTE again or press  
SPEAKER to cancel muting.  
TONE DIALING SWITCH-OVER  
Some telephone companies use equipment  
that requires pulse dialing (sometimes  
referred to as rotary dialing). If you need to  
enter tone dialing digits, you can switch-  
over to tone dialing during the call. This  
feature is useful when you need tone dialing  
to use automated systems, for example,  
entering your bank account number after  
you have called your bank. Ô  
Ô NOTES Ô  
•
•
The tone feature only  
applies when the dial  
mode is set to pulse.  
This special number can  
be stored in a memory  
location.  
This is referred to as  
Chain Dialing (see page  
39).  
Initially make your call with the pulse dialing  
mode. Once your call connects, press  
/tone/<. Enter the desired number. These  
digits will be sent as tone dialing. Once the  
call ends, the tone mode is canceled and  
pulse dialing mode resumes.  
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TRAVELING OUT-OF-RANGE  
During a call, as you begin to move your  
handset too far from your base unit, noise  
may increase. If you pass the range limits of  
the base unit, you will hear a beep and see  
Out of Rangeon the display, and then  
the handset returns to standby mode. You  
may return back to the call if you move your  
handset within the range limits of the base  
and press TALK/FLASH or SPEAKER within  
30 seconds.  
CLARITY BOOSTER  
If you encounter interference while using  
your phone, you can manually improve the  
sound by setting the Clarity Booster to on.  
This works only when the phone is in use.  
1. Press MENU/DEL during talk mode  
(while phone is in use).  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer to Clarity Boost  
and then SELECT/  
.
Boost Onand  
$
appear in the display.  
To turn Off the Clarity Booster, repeat  
above step again when the Clarity  
Booster is on, Boost Offappears.  
PRIVACY MODE  
Privacy Mode allows you privacy, and  
guarantee of no interruption from the base  
and other registered handsets. This works  
only when the phone is in use.  
1. Press MENU/DEL during talk mode  
(while phone is in use).  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer to Privacy Mode,  
and then SELECT/  
.
Privacy Mode Onand Pappear in  
the display.  
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To exit the Privacy Mode, repeat above  
step again when the Privacy Mode is  
on. Privacy Mode Offappears.  
3-WAY CONFERENCING  
The phone permits 3-way conversations  
between the handset, base, and an outside  
line. Ô  
Ô NOTE Ô  
3-Way Conferencing  
•
If you have more than  
one handset, the phone  
permits 4-way  
conversations, see “4-  
way Conferencing” on  
page 46 for details.  
When speaking on the handset  
1. Press SPEAKER on the base to initiate  
the 3-way conversation.  
Flash and Call Waiting  
2. To hang up, press SPEAKER on the  
base. The handset will still be  
connected to the call.  
•
You must subscribe  
through your local  
telephone company to  
receive Call Waiting or  
Caller ID on call waiting  
service.  
When speaking on the base  
1. Press TALK/FLASH or SPEAKER on the  
handset to initiate the 3-way conversation.  
2. To hang up, return the handset to the  
cradle, or press END key on the  
handset. The base will still be  
connected to the call.  
FLASH AND CALL WAITING  
If you have Call Waiting service and a call  
waiting tone sounds while you are on a call,  
press TALK/FLASH to accept the waiting  
call. There is a short pause, and then you  
will hear the new caller. To return to the  
original caller, press TALK/FLASH again. Ô  
NEW MESSAGE LED  
The new message LED on the handset is  
designed to work with your answering  
system. The LED flashes when you have  
new messages in your answering system.  
The LED stops flashing when all new  
messages are played back (see “Using your  
Answering System” on page 58).  
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PHONEBOOK  
The Phonebook allows you to dial a number  
using just a few key presses. Your phone  
stores names/numbers in the phonebook  
memory location, and you can search  
names in alphabetical order. You have a  
total of 100 locations that can be used for  
the phonebook (including the speed dials)  
and Caller ID messages.  
STORING PHONE NUMBERS,  
NAMES, DISTINCTIVE RINGS,  
AND SPEED DIAL  
1. When the phone is in standby mode,  
press  
.
The handset displays the following  
items:  
(1st line) The number of the phonebook  
locations used  
(2nd line) How to search (press the  
number keypad, VOL/RING/ or  
VOL/RING/  
)
Ô NOTES Ô  
(3rd line) How to enter the storing  
operation (press the SELECT/  
•
•
Your phone has 100  
memory locations for  
Caller ID messages or  
stored Phonebook  
numbers.  
key)  
2. Press SELECT/ , Store/Edit Name  
appears.Ô  
3. Enter the name (up to 16 characters) by  
using the number keypad (see the  
“Steps for Entering Names and Special  
Characters” on page 34).  
When the memory is full,  
you will hear a beep and  
Memory Full  
appears. You cannot  
store names and  
If a name is not required, go to step 4.  
<No Name> will be used as the name.  
numbers.  
•
The pause key counts as  
one digit. Pressing  
4. Press SELECT/  
to store the name,  
REDIAL/PAUSE more  
than once increases the  
length of the pause  
between numbers. Each  
pause represents a 2  
second delay.  
Store/Edit No.appears.  
5. Press the number keypad to enter the  
phone number (up to 20 digits), press  
SELECT/  
to store the number. Ô  
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6. Distinctive Ringappears. Press  
VOL/RING/ or VOL/RING/ to move  
the pointer to one of the Distinctive  
Ring options, and then press SELECT/  
. Ô  
Ô NOTES Ô  
•
•
If you choose not to  
store a “Distinctive  
Ring”, simply select the  
“No Selectn” option.  
7. Speed Dialappears. Press  
VOL/RING/ or VOL/RING/ to move  
the pointer to select the Speed dial  
location (10 locations: SPD1-SPD0). Ô  
Selecting a speed dial  
location where a number  
is already stored,  
releases the old  
number’s speed dial  
setting. The new number  
will be stored in the  
speed dial location.  
8. Press SELECT/ . You will hear a  
confirmation tone, and Done!appears  
in the display.  
•
If you choose not to  
store the name/number  
as a Speed Dial, simply  
select the “No Selectn”  
option.  
STEPS FOR ENTERING NAMES  
AND SPECIAL CHARACTERS  
Refer to the letters on the number keys to  
select the desired characters. With each  
press of a number key (0-9), the displayed  
character appears in the following order:  
upper case letters first, lower case letters  
next and finally the number corresponding  
to the key.  
Number of times key is pressed  
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If you make a mistake while entering a  
name Ô  
Ô NOTE Ô  
If the next character uses  
the same number key, you  
must press #/> to move the  
cursor over. Otherwise the  
next time you press the  
number key, it changes the  
character that was  
Use /tone/< or #/> to move the cursor to the  
incorrect character.  
Press MENU/DEL to erase the wrong  
character, and then enter the correct  
character.  
To delete all characters, press and hold  
MENU/DEL.  
previously set.  
For example, to enter Movies:  
1. When the phone is in standby mode,  
press  
.
2. Press SELECT/  
,
Store/Edit Nameappears.  
3. Press 6 once, and then press #/> to  
move the cursor to the right.  
4. Press 6 six times.  
5. Press 8 six times.  
6. Press 4 six times.  
7. Press 3 five times.  
8. Press 7 eight times.  
9. When finished, press SELECT/  
.
To continue to store the telephone number,  
proceed to step 5 on page 33.  
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VIEWING THE PHONEBOOK  
Your phone stores names/numbers in the  
phonebook memory locations, and you can  
search names in alphabetical order. You  
can view the phonebook even while the  
phone is in use.  
1. Press  
.
2. Press VOL/RING/ or VOL/RING/ , or  
the number keypad to scroll through the  
phonebook locations. Phonebook  
locations appear in alphabetical order  
(from first to last when you press  
VOL/RING/ , from last to first when you  
press VOL/RING/ ).  
You can also use letters on the number  
keys to select the first letter of the  
desired name. Press a number key (2-9  
and 0) once for the first letter, press  
twice for the second letter, and so on.  
The first location that begins with the  
letter you entered appears.  
For example, to search for “Movies”,  
press 6 once. Press VOL/RING/ or  
VOL/RING/ , until the phonebook  
location is displayed.  
3. To finish the viewing operation, press  
Ô NOTE Ô  
END (or  
during a call). Ô  
During a call, don’t press  
END or the call will be  
disconnected.  
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MAKING CALLS USING THE  
PHONEBOOK  
From Standby Mode  
1. When the phone is in standby mode,  
view the phonebook location to dial  
(see “Viewing the Phonebook” on page  
36).  
2. Press TALK/FLASH or SPEAKER. The  
displayed number is dialed.  
3. To hang up press END.  
From Talk Mode  
1. Press TALK/FLASH or SPEAKER.  
2. View the phonebook location to dial  
(see “Viewing the Phonebook” on page  
36).  
3. Press SELECT/ . The number in the  
displayed phonebook location is dialed.  
4. To hang up press END.  
SPEED DIALING  
If you store a phone number in a speed dial  
memory location (10 locations: SPD1 -  
SPD0), you can use the speed dialing  
feature. When the phone is in standby  
mode, press and hold a number key (0-9)  
associated with the speed dial until the  
phone number appears and then press  
TALK/FLASH or SPEAKER. The number  
stored in the speed dial (SPD1 - SPD0) is  
dialed.  
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EDITING OR ERASING A  
STORED NAME, PHONE  
NUMBER, DISTINCTIVE RING,  
AND SPEED DIAL  
1. When the phone is in standby mode,  
press  
.
2. Press VOL/RING/ or VOL/RING/ , or  
the number keypad to view the  
phonebook locations (see “Viewing the  
Phonebook” on page 36).  
a. Editing the Stored Data  
1. When the phonebook location to be  
edited appears, press SELECT/  
.
Store/Edit Nameappears.  
2. Follow the steps 3 to 7 under “Storing  
Phone Numbers, Names, Distinctive  
Rings, and Speed Dial” on page 33-34  
to complete the editing operation.  
3. Press SELECT/ . You will hear a  
confirmation tone.  
b. Deleting the Stored Data  
1. When the phonebook location to be  
deleted appears, press MENU/DEL.  
Delete Memory?appears.  
2. Press VOL/RING/ or VOL/RING/ to  
move the pointer to Yes.  
3. Press SELECT/ . You hear a  
confirmation tone.  
Deleted!appears in the display.  
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CHAIN DIALING  
The memory locations in the handset are  
not limited to phone numbers. You can also  
store a group of numbers (up to 20 digits),  
that you need to enter once your call  
connects. This is referred to as Chain  
Dialing.  
An example of this is a bank account  
number. Store the account or special  
number in one of the phonebook locations.  
(Refer to “Storing Phone Numbers, Names,  
Distinctive Rings and Speed Dial” on page  
33). When you call your bank, and you are  
prompted to enter the account number,  
scroll through your phonebook locations  
until you find your account or special  
number, and then press SELECT/  
.
CALLER ID  
Ô NOTES Ô  
•
•
If you answer a call  
before the Caller ID  
message is received (for  
example, before the  
second ring), the Caller  
ID message will not  
appear.  
CALLER ID AND CIDCW  
(CALLER ID ON CALL  
WAITING)  
You must subscribe to Caller ID services  
through your local telephone provider to use  
these features.  
When the telephone rings, the Caller ID  
feature allows you to view the caller’s name,  
and phone number along with the date and  
time of call. With CIDCW (Caller ID on Call  
Waiting), you will hear a call waiting tone  
while you are on a call, and the Caller ID  
data is displayed. To accept the waiting call,  
press TALK/FLASH (see page 32). Ô  
When the call is received  
via a telephone company  
that does not offer Caller  
ID service, the caller’s  
phone number and  
name does not appear.  
(This includes some  
international calls.)  
•
•
When the call is via a  
private branch exchange  
(PBX), the caller's phone  
number and name may  
not appear.  
Data errors appear as  
“❚”.  
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Additionally, you can dial a number stored in  
the Caller ID list or save data to your  
Phonebook locations.  
1. When the Caller ID message is  
received, the display shows the caller's  
phone number along with the date and  
time. The incoming call information is  
stored in the Caller ID record. If the  
Caller ID service includes the caller's  
name, the name will appear in the  
display (up to 15 characters).  
You may receive any one of the  
following messages:  
When invalid data is received  
Incomplete Data  
When a private name is received  
Private Name  
When a private number is received  
Private Number  
When a unknown name is received  
Unknown Name  
When a unknown number is received  
Unknown Number  
2. When you pick up the phone, the  
display changes to Talk.  
(AutoTalk feature is set to on).  
IMPORTANT  
!
!
Memory locations for Caller  
ID messages and  
Phonebook locations  
VIEWING THE CALLER ID LIST  
The Caller ID list stores information for  
incoming calls - even unanswered calls.  
(including Speed Dials) are  
common, you can store up  
to 100 in total. A Caller ID  
message is not stored when  
you have stored 100 of the  
phonebook locations. The  
earliest Caller ID message  
is overwritten when you  
have stored 100 of the  
You can store 100 of the Caller ID  
messages and Phonebook locations  
(including SpeedDials) in total. You can  
view the Caller ID list during a call or when  
the phone is in standby mode.  
!
1. Press CID.  
The summary screen appears. The  
screen shows the number of new  
messages and total messages.  
phonebook locations and  
Caller ID messages in total.  
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2. To view the Caller ID messages in historical  
order (from new to old or from old to new),  
repeatedly press VOL/RING/ . to scroll  
through the messages from the latest to  
the earliest, or VOL/RING/ to scroll back  
through the messages.  
Ô NOTES Ô  
Viewing the Caller ID List  
•
Once you view the Caller  
ID list with alphabetical  
search, you cannot  
switch back to historical  
order (from new to old or  
from old to new) unless  
you exit and re-enter the  
operation.  
To view the Caller ID messages with  
alphabetical search, press the number key  
pad (2-9 and 0) with the letter associated  
with the first letter of the desired message.  
Deleting a Caller ID  
Message  
3. To finish the viewing operation, press  
END (or CID during a call). Ô  
•
•
•
Once the Caller ID data  
has been deleted, the  
information cannot be  
retrieved.  
DELETING A CALLER ID  
MESSAGE  
Standby Mode -  
The handset is not in  
use and TALK/FLASH  
has not been pressed.  
Deleting Information from the  
Caller ID ListÔ  
1. When the phone is in standby mode,  
view the Caller ID information to be  
deleted (see “Viewing the Caller ID List”  
on page 40).  
Talk Mode -  
The handset is not in the  
cradle and TALK/FLASH  
or SPEAKER has been  
pressed enabling a dial  
tone. Talkappears on  
the display.  
2. Press MENU/DEL.  
Delete Caller IDappears.  
3. Press VOL/RING/ or VOL/RING/ to  
choose Yes.  
4. Press SELECT/ . You will hear a  
confirmation tone.  
Deleting all Caller ID names/  
numbers  
1. When the phone is in standby mode,  
press CID.  
2. Press MENU/DEL. Delete All?  
appears.  
3. Press VOL/RING/ or VOL/RING/ to  
choose Yes.  
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4. Press SELECT/ . You will hear a  
confirmation tone.  
USING THE CALLER ID  
MESSAGE LIST  
Calling a party from the Caller ID  
list Ô  
From Standby mode  
Ô NOTES Ô  
•
You cannot make a call  
from the Caller ID list if  
your phone is connected  
to a private branch  
1. When the phone is in standby mode,  
view the Caller ID message (see  
“Viewing the Caller ID List” on page 40).  
exchange (PBX).  
•
•
When a long distance  
call has been set, 1  
appears in the display.  
2. Press TALK/FLASH or SPEAKER. The  
displayed phone number dials  
automatically.  
If a call comes in via a  
telephone system that  
does not offer Caller ID  
service, no information is  
stored.  
From Talk mode  
1. Press TALK/FLASH or SPEAKER.  
2. View the Caller ID message you want  
to dial (see “Viewing the Caller ID List”  
on page 40).  
•
If the Caller ID message  
was received as a  
private/unknown  
number, or the message  
does not have the  
3. Press SELECT/ . The displayed  
phone number will be dialed.  
number, you cannot  
store the message in the  
Phonebook. If it was  
received as private/  
unknown name, the  
message will be stored  
as <No Name>.  
Long Distance calls and Area Code  
Setting/Cancellation Ô  
While the present Caller ID information is  
displayed, pressing /tone/< will place or  
remove the prefix “1” in the display to set the  
call for a long distance call, or pressing #/> will  
set or cancel an area code (see page 23).  
•
Even if the 100 memory  
locations are full, the  
message will be stored  
in the Phonebook.  
Storing Caller ID messages in the  
Phonebook Ô  
However, the message  
will be erased from the  
Caller ID list.  
Messages shown in the Caller ID list can be  
stored in the phonebook. The phone  
number and name of the party on the Caller  
ID list can be stored in memory.  
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1. When the phone is in standby mode,  
view the Caller ID message to be stored.  
Then press SELECT/ . Store/Edit  
Nameappears.  
2. To complete the setting, follow the  
steps 3-8 in “Storing Phone Numbers,  
Names, Distinctive Rings, and Speed  
Dial” on page 33-34.  
CALL WAITING DELUXE  
FEATURES  
Ô NOTES Ô  
•
•
To activate features,  
select CW On/CWDX  
Onin the CIDCW option.  
See page 23.  
Your phone gives you new options for call  
waiting. At the touch of a button, you can  
place the caller on hold, send them to your  
voice mail service, or conference them into  
your current call. You may be required to  
subscribe to Call Waiting and Call Waiting  
Deluxe to use these features. Not all features  
are available in all areas. Check with your  
local telephone company for details. Ô  
You can also answer a  
waiting call immediately by  
pressing TALK/FLASH,  
the first caller will be  
placed on hold. To return  
to the original caller, press  
TALK/FLASH again.  
1. When you receive a Call Waiting call,  
press MENU/DEL for a list of options.  
•
If you don’t press a key  
within 30 seconds while  
in the operation, the  
phone goes back to the  
original call.  
2. Press VOL/RING/ or VOL/RING/ to  
select CW Deluxeand then press  
SELECT/  
.
3. Press VOL/RING/ or VOL/RING/ or  
the number keypad (1-7) to select an  
option.  
4. Press SELECT/ . A confirmation  
screen will appear, and returns back to  
the call.  
Your phone is pre-programmed with seven  
call waiting options. You may select to ask  
the calling party to hold, send them a busy  
message, forward them to your voice mail,  
or answer and drop the first caller. You may  
also select to conference them into the  
current call or, at any time, choose to drop  
the first or drop the last caller. Check with  
your local telephone company for a full list  
of options.  
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EXPANDING YOUR  
PHONE  
4 Multi-Handset Expandability  
Your phone supports up to 4 handsets. You  
can now place a fully- featured cordless  
handset anywhere AC power is available to  
IMPORTANT  
!
!
•
•
If you purchase a 43-3571  
extra handset, please  
register the handset to the  
original/main base before  
use. The 43-3571 will not  
operate until it is  
connect the handset charger.  
!
Up to 2 handsets can be used for outside  
and/or intercom call.  
registered.  
Effective combination, for example:  
If you change a Global  
setting in one handset,  
you change that  
particular setting for all  
registered handsets. All  
other settings (not  
included under Global  
Setup), must be set  
separately through each  
handset.  
- 4-way conferencing (the base, 2 handsets,  
and one outside line) while on an intercom  
call using the other 2 handsets.  
REGISTER THE HANDSET TO  
THE BASE  
If you purchase an extra handset, you  
need to register the handset to the base  
before use. Only one handset can be  
registered at a time.  
Ô
!
The handset ID for the supplied handset(s)  
was assigned by the factory, which has #1  
in the display. When you register additional  
handset to the base, the handset ID will be  
assigned.  
Ô NOTES Ô  
All of the handsets ring  
when a call is received.  
•
•
An extra handset can be  
registered when the  
main base is in standby  
mode.  
1. Before registering the extra handset,  
the battery pack MUST be charged for  
15-20 hours.  
•
Standby Mode -  
2. Place the extra handset in the main  
base unit to begin registration.  
The handset is not in  
use and TALK/FLASH  
has not been pressed.  
3. While the handset is registering,  
Handset Registeringwill appear  
in the LCD.  
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When Registration Completeis  
displayed, the handset has been  
registered to the base. If  
Registration Failedappears,  
please try these steps again.  
USING THE DIRECTLINK  
Ô NOTE Ô  
MODE  
Two handsets can be in  
Direct Link mode while  
other handsets are in  
use.To use the 43-3571,  
register it to the original  
base.  
To use this feature, you must enter the two  
handsets into the DirectLink mode first. Ô  
To enter the DirectLink mode, see page  
17.  
DirectLink call  
1. When the phone is in the DirectLink  
standby mode, press TALK/FLASH.  
2. Select the handset to which you wish to  
DirectLink with by pressing the number  
keys (1-4). Your handset will then page  
the other handset.  
3. On the receiving handset, press  
TALK/FLASH, or if Any Key Answer is  
on, press any number key,  
/tone/< or #/>.  
4. When you finish your conversation,  
press END on either handset. Return  
the handset to the cradle, or press  
MENU/DEL and then SELECT/  
(canceling DirectLink mode).  
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4-WAY CONFERENCING  
Fourth person, at either the handset or the  
base, may be added to the conference call.  
For example, to add a fourth party to an  
ongoing conference call at the base or  
another handset, press TALK/FLASH on the  
fourth party’s handset (or SPEAKER on the  
base). To remove either caller from your  
conversation, press END on the party’s  
handset (or SPEAKER on the base). The  
other parties will still be connected to the  
call.  
INTERCOM/CALL TRANSFER  
FEATURE  
Intercom and Call Transfer features are  
available for your phone. Ô  
Ô NOTES Ô  
If the party is busy or out  
of range, the handset  
•
•
returns to standby mode.  
If any of the following  
occurs while selecting  
the other handset (or the  
base), the operation will  
be canceled.  
Intercom  
From handset to handset or to the base  
1. Press HOLD/TRSF/INTCM in standby  
mode.  
- Press TALK/FLASH  
or SPEAKER.  
2. Select the base or the handset you  
want to talk with from the selection list  
within 30 seconds. To select the  
handset (or the base), press  
- Receive an outside/  
intercom call or page.  
•
•
When the party does not  
answer within one  
minute, the operation is  
canceled.  
VOL/RING/ or VOL/RING/ , and then  
press SELECT/ . If you select All, all  
handsets and the base will be paged.  
An intercom tone sounds.  
Standby Mode -  
The handset is not in  
use and TALK/FLASH  
has not been pressed.  
3. On the receiving handset (or the base),  
to answer the call, press TALK/FLASH  
or HOLD/TRSF/INTCM (or INTCM/PAGE  
or SPEAKER on the base). Or press any  
number key, /tone/< or #/> (when Any  
Key Answer is on), or pick up the  
handset from the cradle (when AutoTalk  
is on).  
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4. To hang up the intercom call, press  
END on either handset (or intercom on  
the base).  
From the base to a handset  
1. Press INTCM/PAGE on the base in  
standby mode.  
2. All the handsets will be paged.  
3. On the receiving handset, to answer the  
call, press TALK/FLASH or  
HOLD/TRSF/INTCM. Or press any  
number key, /tone/< or #/> (when Any  
Key Answer is on), or pick up the handset  
from the cradle (when Auto Talk is on).  
4. To hang up the intercom call, press  
END or INTCM/PAGE on the base.  
Call Transfer Feature  
From handset to handset or to the base  
1. During a call, press HOLD/TRSF/INTCM  
on the handset.  
2. Select a handset or the base to transfer  
the call within 10 seconds. (Refer to step  
2 in the intercom section on page 46).  
The call will automatically be placed on  
hold, and an intercom tone sounds.  
To cancel the transfer, press  
TALK/FLASH or SPEAKER on the  
initiating handset.  
3. On the receiving handset, to answer the  
page, press TALK/FLASH or  
HOLD/TRSF/INTCM (or SPEAKER or  
INTCM/PAGE on the base). Or press any  
number key, /tone/< or #/> (when Any  
Key Answer is on), or pick up the  
handset from the cradle (When Auto  
Talk is on).  
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4. To speak to the caller, press  
TALK/FLASH (or SPEAKER on the base)  
on the receiving handset.  
From the base to a handset  
1. During a call, press INTCM/PAGE on the  
base. The call will automatically be  
placed on hold, and an intercom tone  
sounds. All the handset(s) will be  
paged.  
2. On the receiving handset, to answer the  
call, press TALK/FLASH or  
HOLD/TRSF/INTCM. The intercom mode  
is activated, but the caller is still on hold.  
Or press any number key,  
/tone/< or #/> (when Any Key Answer is  
On), or pick up the handset from the  
cradle (when Auto Talk is on).  
3. To speak to the caller, press  
TALK/FLASH on the receiving handset.  
REPLACING THE BASE  
If the base unit is replaced with a different  
base from this same series of cordless  
models, you must clear the handset(s) and  
base identification numbers. To do this,  
select “System Reset” from handsets  
display menu option list (see page 25 for  
guidance).  
THE INTEGRATED  
ANSWERING DEVICE  
The phone has a built-in answering system  
that answers and records incoming calls.  
You can also use your answering system to  
record a conversation, leave a voice memo  
message or to announce a special outgoing  
message to callers when you’re away from  
your phone.  
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FEATURES  
• Digital Tapeless Recording  
• Up to 12 Minutes of Recording Time  
• Call Screening On/Off  
• Personal or Pre-recorded Outgoing  
Messages  
• Voice Prompts for Menu Setup  
Guidance (English, Spanish, or French)  
• Time and Day Announcement  
• Remote Message Retrieval  
• Toll Saver  
• Conversation Recording  
• Voice Memo  
• Message Alert  
• Hands Free Speaker Phone at Base  
Digital Tapeless Recording allows you to  
quickly review, save, or delete the  
messages you choose. You will never have  
to worry about a tape wearing out, jamming,  
or resetting improperly.  
The Integrated Answering System is easy  
and convenient to use, but please read  
through all of the instructions carefully.  
TURNING THE ANSWERING  
SYSTEM ON/OFF  
1. To turn the answering system On, press  
ANSWER in standby mode.  
After the announcement “Answering  
System is on”, the current greeting  
message will be played and you will  
hear a confirmation tone. The message  
counter displays the number of  
messages stored in memory. If the  
display flashes, then there are new  
messages waiting for you.  
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2. To turn the answering system Off, press  
ANSWER After the announcement  
“Answering System is off”, the  
message counter display will no longer  
be illuminated.  
SETTING UP YOUR  
ANSWERING SYSTEM  
Setting your outgoing message  
(Greeting)  
When you receive a call, the answering  
system automatically plays either the pre-  
recorded message or your own personal  
message (greeting).  
Pre-recorded message  
The following message is pre-recorded:  
“Hello, no one is available to take your call.  
Please leave a message after the tone.”  
Ô NOTES Ô  
Recording a personal outgoing  
message (Greeting)  
•
•
If you make an outside  
call, or a call is received  
on the base during the  
operation, the operation  
is canceled.  
You can record a greeting up to 30 seconds  
long (must be more than 2 seconds long).  
1. When the phone is in the standby  
mode, press and hold OGM.  
Position yourself as near  
to the base as possible  
and speak clearly when  
recording your outgoing  
message.  
2. Start your recording after the  
announcement “Record greeting”. Ô  
The message counter displays “- -”,  
then begins to count down.  
3. When you have finished recording your  
greeting, press OGM, SET, or  
XPLAY/ꢁSTOP.  
You will hear a confirmation tone and  
your recorded greeting plays back for  
you.  
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Choosing between the two  
outgoing messages  
When the phone is in standby mode, press  
OGM. Press OGM again when the outgoing  
message is played. Each time OGM is  
pressed, the outgoing message is switched  
between the pre-recorded and the personal  
outgoing message.  
Deleting an outgoing message  
To delete the personal outgoing message,  
press DELETE while the message is  
playing. The system announces “Greeting  
has been deleted”.  
Setting the base ringer volume  
Your base unit has four ringer options, 3 will  
display for high, 2 for medium, 1 for low and  
0 for off.  
1. When the phone is in standby mode,  
press VOL/RING/ or VOL/RING/  
repeatedly to scroll through ringer  
volumes. The ringer level is displayed  
and you will hear each volume level.  
The last ringer heard will be the volume  
setting, then the phone returns to  
standby mode.  
2. You can also set the base ringer volume  
while the phone is ringing by pressing  
the VOL/RING/ or VOL/RING/  
.
Adjusting the speaker volume  
level  
When the base speaker is in use, press  
VOL/RING/ or VOL/RING/ on the base to  
adjust the volume. Press VOL/RING/ for  
louder or VOL/RING/ for softer.  
The number 1 -1 0 appears on the base  
indicating the volume levels. 1 being the  
softest and 10 being the loudest.  
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Answering System Settings  
To set the following seven functions you  
must enter the menu mode. Ô  
Ô NOTES Ô  
Answering System  
Settings  
CLOCK/MENU  
•
For your convenience,  
voice prompts will guide  
you through the menu  
setup mode.  
"Time"  
CLOCK/MENU  
"Security Code"  
CLOCK/MENU  
"Ring Time"  
CLOCK/MENU  
"Record Time"  
CLOCK/MENU  
"Message Alert"  
CLOCK/MENU  
•
To scroll through the  
menu options,  
repeatedly press  
CLOCK/MENU on the  
base in standby mode.  
The system returns to  
standby after the last  
menu option.  
•
•
A confirmation tone  
sounds to indicate  
standby mode.  
"Language"  
CLOCK/MENU  
"Call Screening"  
CLOCK/MENU  
When you have  
completed the setting,  
press XPLAY/ꢁSTOP  
to exit the menu mode,  
or CLOCK/MENU to  
move to the next menu  
option.  
Return to Standby  
Setting the Time  
Follow these steps to set the clock on the  
answering system to the correct time. Ô  
•
You can also set these  
menus from the handset.  
See “Answering System  
Setup” on page 21 for  
instructions.  
1. Press CLOCK/MENU.  
2. Press  
SKIP/SELECT or  
REPEAT/SELECT until the correct  
day is announced and the  
Setting the Time  
Time stamp will not be  
heard until you have set the  
time.  
corresponding number (from 1 Sunday  
to 7 Saturday) appears.  
3. Press SET to select the day.  
4. Press  
SKIP/SELECT or  
REPEAT/SELECT until you hear the  
correct hour setting.  
The numbers 1 through 12 appear on  
the base as each hour is announced.  
5. Press SET to select the hour.  
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6. Press  
SKIP/SELECT or  
REPEAT/SELECT until you hear the  
correct minute setting.  
The numbers 0 0 hrough 5 9 appears on  
the base as each minute is announced.  
7. Press SET to select the minute.  
8. Press  
SKIP/SELECT or  
REPEAT/SELECT until you hear the  
correct AM or PM setting.  
The message counter displays or  
.
9. Press SET to select the AM/PM setting.  
A confirmation tone sounds, the day  
and time you set are announced for  
your review.  
Setting a PIN code  
To play your messages from a remote  
location, you will need to enter a two-digit  
Personal Identification Number (PIN) code.  
To select a PIN code, perform the following  
steps:  
1. Press CLOCK/MENU twice. The current  
PIN code appears on the base and it is  
announced.  
2. Press  
SKIP/SELECT or  
REPEAT/SELECT until the desired  
number appears. Press and hold  
SKIP/SELECT or  
REPEAT/SELECT  
to quickly scroll through the numbers  
on the display.  
3. Press SET to select the PIN code.  
A confirmation tone sounds, the system  
announces the new PIN code.  
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Setting the ring time  
The ring time setting allows you to set the  
number of rings the caller hears before your  
answering system plays the outgoing  
message. You can set the ring time to  
answer after two, four, or six rings. Setting  
“TS” (Toll Saver), the answering system  
picks up after two rings if you have new  
messages, and after four rings if there are  
none. This way, if you make a long distance  
call to check your messages, you can hang  
up after the second ring to avoid billing  
charges.  
1. Press CLOCK/MENU three times.  
The current ring time setting (2, 4, 6,  
(Toll saver)) appears on the base and it  
is announced.  
2. Press  
SKIP/SELECT or  
REPEAT/SELECT until the desired  
ring time appears.  
3. Press SET to select the new ring time.  
A confirmation tone sounds, the system  
announces the new ring time.  
Selecting the message record  
time  
You have three record time options. The  
options “1 minute” or “4 minutes” set the  
duration for recording the incoming  
messages. “Announce only” answers the  
call with the preset greeting or your  
personal greeting but prevents the caller  
from leaving a message.  
1. Press CLOCK/MENU four times.  
The current recording time (1 minute, 4  
minutes, a(Announce only)) appears  
on the base and it is announced.  
2. Press  
SKIP/SELECT or  
REPEAT/SELECT until the desired  
message record time appears.  
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3. Press SET to select the new recording  
time.  
A confirmation tone sounds, the system  
announces the new record time.  
Announce only feature  
The Announce only feature plays a pre-  
recorded outgoing message or your own  
personal outgoing message, but it will not  
allow the caller to leave a message. To set  
“Announce only”, follow the steps on page  
54. To choose between the pre-recorded  
message or your own personal greeting,  
press OGM, when the outgoing message is  
played. Press OGM to select the greeting of  
your choice.  
If you want to use your own greeting, you  
may want to change your greeting to omit  
the prompt to leave a message. Refer to  
“Recording a Personal Outgoing Message  
(Greeting)” on page 50.  
The following message is pre-recorded:  
“Hello, no one is available to take your call.  
Please call again.”  
Setting the message alert  
Message Alert feature lets you know when  
you have a new incoming message by  
sounding a short alert tone.  
If you set the Message Alert On, and when  
a new message is received, the alert tone  
will sound every 15 seconds. Set the  
Message Alert to On or Off by using  
CLOCK/MENU.  
1. Press CLOCK/MENU five times. The  
current setting (On or Off) appears on  
the base and it is announced.  
2. Press  
SKIP/SELECT or  
REPEAT/SELECT to choose  
or  
.
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3. Press SET.  
A confirmation tone sounds, the system  
announces the current setting you have  
selected. When the first new message  
is received, the alert tone will begin to  
sound.  
Turning the message alert tone Off by  
pressing any key  
To quickly turn Message Alert tone to Off,  
press any key on the base unit and the tone  
will automatically deactivate.  
Turning the message alert tone Off when  
you are away from your phone  
When all new messages are played back  
using the remote playback feature (see  
pages 62) the Message Alert tone will  
automatically deactivate. The tone will not  
deactivate until all new messages are  
played back.  
Selecting the language  
You can select the Language of your  
answering system announcements to  
English, French, or Spanish.  
1. Press CLOCK/MENU six times.  
The current setting (“ ” English, “ ”  
French, or “ 5 ” Spanish) appears on  
the base, and it is announced (“English”  
English, “Français” French, or  
“Español” Spanish).  
2. Press  
REPEAT/SELECT to select the  
language.  
SKIP/SELECT or  
3. Press SET.  
A confirmation tone sounds, the system  
announces the new setting in the  
selected language.  
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Setting the call screen  
You can screen calls when the Call Screen  
function is set to On. Ô  
Ô NOTES Ô  
If you mute the ringer,  
you can not screen the  
call.  
•
•
1. Press CLOCK/MENU seven times.  
The current Call Screen setting (On or  
Off) appears on the base and it is  
announced.  
If you press TALK/  
FLASH, call screen will  
be canceled and the  
handset is put in talk  
mode.  
2. Press  
SKIP/SELECT or  
REPEAT/SELECT to choose or  
.
3. Press SET. A confirmation tone sounds,  
and the system announces the new  
setting.  
Screening a call  
From the base  
To screen an incoming call, do the steps as  
follows:  
1. After the answering system answers,  
the base speaker will let you hear the  
calls as the machine records the  
message. To adjust the volume, press  
VOL/RING/ or VOL/RING/ . If you set  
the answering system to Off, you  
cannot screen a call.  
To mute the call screen temporarily,  
press XPLAY/ꢁSTOP when the system  
is answering.  
2. To answer the call, press SPEAKER or  
pick up the handset from the base  
(when AutoTalk is set to On). If the  
handset is away from the base, press  
TALK/FLASH, SPEAKER or any number  
key, /tone/< or #/> (when Any Key  
Answer is set to On). The answering  
system will disconnect automatically.  
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From the handset  
Ô NOTES Ô  
Screening a call  
1. Press SELECT/  
when the system is  
answering.  
•
If you press SELECT/  
while another handset is  
screening a call, you will  
hear a beep and you can  
not screen a call.  
2. To answer the call, press TALK/FLASH,  
otherwise press END to cancel the call  
screen and the system return to  
standby mode.  
Playing your messages  
•
Time stamp will not be  
heard until you have set  
the time.  
To mute the call screen temporarily,  
press END when the system is  
answering.  
USING YOUR ANSWERING  
SYSTEM  
The message counter displays the number of  
messages stored in memory. If the display  
flashes, then there are new messages  
waiting for you. The answering system is  
designed to play your new messages first.  
After you play all your new messages, you  
can then play your old messages.  
Playing your messages  
1. When the phone is in standby mode,  
press XPLAY/ꢁSTOP.  
The system announces the number of  
new and old messages while the  
message counter displays only the  
number of new messages. The time  
and day that each message was  
received is announced after the  
message is played. The message  
counter will then display the number of  
current stored messages. Ô  
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2. When all new messages have been  
played, you hear a confirmation tone  
and the system announces “End of  
messages.”The system returns to  
standby. After you have reviewed your  
new messages, you can play your old  
messages by pressing XPLAY/ꢁSTOP  
again. Once you have listened to a new  
message, it then becomes an old  
message. The old messages will be  
played in the order in which they were  
received.  
Repeating a message  
1. Press XPLAY/ꢁSTOP to review your  
messages. The number of stored  
messages is announced.  
2. To repeat the current message, press  
REPEAT/SELECT after a few seconds  
of beginning the message. To quickly  
scroll backwards through a message,  
press and hold  
REPEAT/SELECT.  
To repeat the previous message, press  
REPEAT/SELECT within a few  
seconds (about 4 seconds during remote  
operation) after a message begins  
playing. If you have several messages,  
press  
REPEAT/SELECT repeatedly  
until you return to the message you want  
to replay. If the current message is the  
first new message, the system plays back  
from the beginning of the current  
message (it does not go back into the old  
message group).  
3. Press XPLAY/ꢁSTOP at any time to  
stop reviewing messages and return to  
standby.  
The message counter shows the  
number of messages stored in memory.  
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Skipping a message  
1. Press XPLAY/ꢁSTOP to review your  
messages. The number of stored  
messages is announced.  
2. Press  
skip to the next message.  
Each time SKIP/SELECT is pressed,  
SKIP/SELECT at anytime to  
the system scans forward one  
message. If you have several  
messages, press  
SKIP/SELECT  
repeatedly to find the message you  
want to play.  
To quickly scroll through a message,  
press and hold  
SKIP/SELECT. The  
system advances through the playback  
at double speed.  
3. Press XPLAY/ꢁSTOP at anytime to  
stop reviewing your messages and  
return to standby.  
The message counter shows the  
number of messages stored in memory.  
Deleting a message  
To maintain maximum record time, delete  
the old messages. Ô  
Ô NOTE Ô  
When the answering  
system is full,  
appears  
1. Press XPLAY/ꢁSTOP to review your  
on the base. You should  
delete some messages so  
that the system can record  
new messages.  
messages.  
2. Press DELETE at anytime during the  
message to delete the message. You  
hear a confirmation tone and the  
message is deleted.  
3. To delete all messages, press  
DELETE in standby mode. Press  
DELETE again after the  
IMPORTANT  
!
!
When you press DELETE,  
you are permanently  
deleting the message. Once  
deleted, the message  
cannot be replayed or  
retrieved.  
announcement “To delete all  
messages, press delete again.”  
!
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When you try to delete all messages without  
first listening to your new messages, you  
hear several short beeps followed by an  
announcement “Please playback all  
messages”.  
Ô NOTES Ô  
Voice memo  
•
The voice memo  
messages are recorded  
as an incoming  
messages.  
This protects you from accidentally erasing  
messages you have not yet reviewed.  
•
When the answering  
system is full,  
Voice memo  
The voice memo function allows the user to  
record messages (more than 2 seconds and  
within 4 minutes). Ô  
appears on the display  
and recording is  
terminated.  
1. Press and hold MEMO/REC. You hear a  
•
If an outside call is  
received during the  
operation, the operation  
is canceled.  
beep.  
2. Start your recording after the  
announcement “Record Memo  
Message” and a confirmation tone. The  
message counter displays “- -”.  
Recording a conversation  
•
Every state has different  
regulations governing  
the recording of  
3. When you have finished, press  
MEMO/REC, XPLAY/ꢁSTOP, or SET to  
stop recording.  
conversations over the  
telephone. Make sure to  
check your local, state  
and federal laws before  
using this product to  
record any telephone  
conversation in order to  
determine that your use  
is in compliance with  
such laws or guidelines.  
The system returns to standby.  
Recording a conversation  
You can record a conversation from the  
handset or the base (more than 2 seconds  
and within 10 minutes). Ô  
From the handset  
•
•
You cannot record 3-way  
or intercom  
conversations.  
1. During a conversation, press  
MENU/DEL on the handset.  
When the answering  
system becomes full,  
appears on the display  
and recording is  
2. Press VOL/RING/ or VOL/RING/ to  
select Call Record, and then press  
SELECT/  
.
terminated.  
Recording a Callappears on the  
handset, and “- -” flashes on the base.  
A confirmation tone, that can be heard  
by both parties, sounds during  
recording.  
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3. To stop recording, press MENU/DEL and  
VOL/RING/ or VOL/RING/ to select  
Call Record, and then press  
SELECT/ . You will hear a  
confirmation tone.  
From the base  
1. During a conversation using the base  
speaker phone, press and hold  
MEMO/REC on the base until you hear a  
confirmation tone. The unit begins  
recording and “- -” flashes on the display.  
A confirmation tone, that can be heard by  
both parties, sounds during recording.  
Ô NOTES Ô  
•
•
Time stamp will not be  
heard until you have set  
the time. See “Setting  
the Time” on page 52.  
2. To stop recording, press XPLAY/ꢁSTOP  
or MEMO/REC. You hear a confirmation  
tone.  
The system will only  
playback messages for  
four minutes and then it  
returns to the command  
waiting mode. To  
continue playing your  
messages, press 0 then  
2 again within 15  
REMOTE OPERATION  
You can check, play, or delete messages,  
even record a new greeting message from a  
remote location (when you are away from  
home, or from another room using a  
handset). Additionally, you can turn On or  
Off your answering system remotely. Ô  
seconds.  
•
If you enter an incorrect  
PIN code three times,  
you will hear a beep and  
the system will return to  
standby.  
Remote access away from home  
You can operate your answering system  
from a remote location using any  
touch-tone telephone.  
•
•
During the remote  
operation,  
“Line Remote”  
appears on the handset.  
1. Call your telephone number and wait  
for the system to answer. If the  
answering system is off, it will answer  
after about 10 rings and sounds a  
series of beeps.  
If the answering system  
is recording an incoming  
message, the recording  
operation is canceled  
when you start remote  
operation.  
2. During the greeting message (or a  
series of beeps when the answering  
system is off), press 0 and enter your  
PIN code within 2 seconds (see “Setting  
a PIN Code” on page 21 or 53).  
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3. The answering system announces the  
current time and the number of  
messages stored in memory. You hear  
“To play incoming messages, press  
zero-two. For help, press one-zero”.  
You will hear a beep.  
Ô NOTES Ô  
For Repeat a Message  
function, press 0 then 1  
within about four  
seconds to repeat the  
previous message, or  
press 0 then 1 after  
about four seconds to  
repeat the current  
message.  
•
4. Enter a command within 15 seconds,  
each command there after must be  
entered within 2 seconds. You may  
select a command from the following  
chart:  
Command  
Function  
•
For Memo Record and  
Greeting Message  
Record function, the first  
time you enter the  
0 then 1 Repeat a Message Ô  
0 then 2 Playing incoming Messages  
0 then 3 Skipping a Message  
0 then 4 Deleting a Message  
0 then 5 Stop Operation Ô  
corresponding  
command, it starts the  
Recording function. If  
you want to stop the  
recording, press 0 then 7  
or 8, or 0 then 5.  
0 then 6 Answering System On  
0 then 7 Memo Record/Stop Ô  
0 then 8 Greeting Message Record/Stop  
Ô
0 then 9 Answer System Off  
1 then 0 Help Guidance  
5. After the command has finished, you  
hear intermittent beeps indicating that  
the system is in the command waiting  
mode. You may enter another  
command at this time from the chart  
above.  
6. When you are finished, hang up to exit  
the system. The answering system  
automatically returns to standby.  
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Remote access with the handset  
You can operate your answering system  
from another room using a handset. Ô  
Ô NOTES Ô  
•
•
If you press END before  
the answering system  
answers, the phone will  
return to standby.  
1. When the phone is in the standby  
mode, press SELECT/  
on the  
handset. Remote Answering  
Machine operationappears on the  
handset display. The answering system  
announces the current time and the  
number of messages stored in the  
memory.  
When the answering  
system does not answer  
within 6 seconds, you  
hear a beep and the  
phone will return to  
standby.  
Messages will be played in the order in  
which they were received. The time and  
day that each message was received is  
announced after the message is  
played.  
•
•
•
•
•
The base’s keypad is  
disabled during remote  
operation.  
When you receive a call,  
the remote operation is  
canceled.  
2. You hear “To play incoming messages,  
press two. For help, press zero”.  
You will hear a beep.  
You can change the  
handset volume during a  
remote operation.  
3. Enter a command within 30 seconds.  
You may select a command from the  
following chart:  
During the remote  
operation --appears on  
the base.  
If you have new  
messages and old  
messages, only the new  
messages will be played.  
After you have reviewed  
your new messages, you  
can play your old  
messages by again  
pressing X/2.  
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Remote Key Function  
Ô NOTES Ô  
For Repeat a Message  
/1  
/2  
/3  
Repeat a Message Ô  
•
Playing incoming Messages  
Skipping a Message  
Deleting a Message  
Stop Operation Ô  
function, press  
/1  
within about four  
seconds to repeat the  
previous message, or  
/4  
/5  
press  
/1 after about  
6
Answering System On  
Memo Record/Stop Ô  
four seconds to repeat  
the current message.  
7
8
•
For Memo Record and  
Greeting Message  
Record function, the first  
time you enter the  
corresponding  
Greeting Message Record/Stop  
Ô
9
0
Answer System Off  
Help Guidance  
command, it starts the  
Recording function. If  
you want to stop the  
recording, press 7  
or 8, or 0 then 5.  
4. After the command has finished, you  
hear intermittent beeps indicating that  
the system is in the command waiting  
mode. You may enter another  
command at this time from the chart  
above.  
5. When you are finished, hang up or  
press END to exit the system. The  
answering system automatically returns  
to standby.  
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INSTALLING THE  
BELTCLIP  
To attach the beltclip  
Insert the beltclip into the holes on each  
side of the handset. Press down until it  
clicks.  
To remove the beltclip  
Pull either side of the beltclip to release the  
tabs from the holes.  
USING A HEADSET  
You can make or answer calls with hands-  
free convenience using an optional headset  
that has a 3/32-inch (2.5-mm) plug.  
RadioShack has a variety of headsets  
available.  
To connect the headset, gently flip open the  
rubber headset jack cover on the side of the  
handset, then insert the headset’s plug into  
the jack. Ô  
Ô NOTES Ô  
•
•
If you place the handset  
on the base to recharge  
it while the headset is  
connected, be sure the  
handset seats properly.  
Connecting a headset disconnects the  
handset’s earpiece and microphone.  
VOL/RING/ or VOL/RING/ on the handset  
also controls the headset’s volume.  
You can use a handset  
holder (available from  
your local RadioShack  
store) to hang the  
handset on your belt for  
greater convenience  
when using a headset.  
With a headset connected, you can make or  
answer calls as usual using the keys on the  
handset.  
When you finish using the headset,  
disconnect it from the handset and close the  
rubber cover to protect the jack.  
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TROUBLESHOOTING  
If your phone is not performing to your expectations, please try these  
simple steps first  
Symptom  
Suggestion  
• Make sure the AC adapter is plugged into the  
base and wall outlet.  
• Make sure the handset is properly seated in the  
cradle.  
• Make sure the charging contacts on the handset  
and the base are clean.  
The CHARGE LED won’t  
illuminate when the handset  
is placed in the cradle.  
• Move the handset and/or base to a different  
location away from and/or scratchy metal  
objects or appliances and try again.  
• Make sure that you are not too far from the  
base.  
The audio sounds weak.  
• Check both ends of the base telephone line  
cord.  
• Make sure the AC adapter is plugged into the  
base and wall outlet.  
• Disconnect the AC adapter for a few minutes,  
and then reconnect it.  
• Remove the base ID (see “Replacing the Base  
Setting” on page 25) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
Can’t make or receive calls.  
• Make sure that you are not too far from the  
base.  
• If an outside call is already established, you  
cannot make another outside call.  
• Charge the batteries in the handset for 15-20  
hours by placing the handset on the base or  
charging cradle.  
• The handset may be too far away from the base  
unit.  
• Place the base unit away from appliances or  
metal objects.  
The handset doesn’t ring or  
receive a page.  
• Remove the base ID (see “Replacing the Base  
Setting” on page 25) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
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Symptom  
Suggestion  
• Make sure that another handset(s) or the base  
Unavailableappears in is not in use, and try the phone again.  
the display.  
• Make sure that you are not too far from the  
base.  
• Keep the handset away from microwave ovens,  
computers, remote control toys, wireless  
microphones, alarm systems, intercoms, room  
monitors, fluorescent lights, and electrical  
appliances.  
Severe noise interference.  
• Move to another location or turn off the source  
of interference.  
• The handset was picked up before the second  
ring.  
• The call was placed through a switchboard.  
• Call your local telephone company to verify your  
Caller ID service is current.  
The Caller ID does not  
display.  
• Charge the battery pack for 15-20 hours.  
• Remove the base ID (see “Replacing the Base  
Setting” on page 25) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
You cannot register the  
handset at the base.  
• Remove the base ID (see “Replacing the Base  
Setting” on page 25) and register the handset  
(see “Register the Handset to the Base” on  
page 44).  
The handset doesn’t  
communicate with  
another handsets.  
• Make sure that you have registered all handsets.  
• Make sure there are not 2 handsets already  
using the 3-way conference feature.  
• When recording a conversation, the 2nd  
handset (or the base) cannot join the  
conversation.  
The handset or the base  
can’t join the conversation  
• Make sure the base unit is plugged in.  
• Make sure that the answering system is turned  
on.  
• Make sure that the message record time is not  
set to Announce only (see page 55).  
The answering system does  
not work.  
• The incoming messages may be too long.  
Remind callers to leave a brief message.  
• The memory may be full. Delete some or all of  
the saved messages.  
Messages are incomplete.  
68  
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Symptom  
Suggestion  
After a power failure, the  
outgoing message is  
deleted.  
• Record your greeting again. The default  
message should remain.  
No sound on the base unit  
speaker during call  
monitoring or message  
playback.  
• Adjust the speaker volume on the base unit.  
• Make sure the call screen feature is set to On.  
• Make sure you are using the correct PIN number.  
Cannot access remote call- • Make sure that the touch-tone phone you're  
in features from another  
using can transmit the tone for at least two  
seconds. If it cannot, you may have to use  
another phone to access your phone.  
touch-tone phone.  
• Make sure you have set the time (see “Setting  
Day and Time” on page 23 or “Setting the Time”  
on page 52).  
Time stamp cannot be  
heard.  
If you still have problems, disconnect the phone. If other phones on the  
same line work properly, the fault is in this phone or its installation. If you  
cannot find the problem, take the phone to your local RadioShack store  
for assistance.  
CARE  
Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store  
the phone only in normal temperature environments. Handle the phone  
carefully; do not drop it. Keep the phone away from dust and dirt, and  
wipe it with a damp cloth occasionally to keep it looking new.  
SERVICE AND REPAIR  
If your phone is not performing as it should, take it to your local RadioShack  
store for assistance. To locate your nearest RadioShack, use the store locator  
feature on RadioShack’s website (www.radioshack.com), or call 1-800-The  
Shack (843-7422) and follow the menu options. Modifying or tampering with  
the phone’s internal components can cause a malfunction and might invalidate  
its warranty and void your FCC authorization to operate it.  
69  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing defects in material and  
workmanship under normal use for one (1) year from the date of purchase from RadioShack  
company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS  
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IM-  
PLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A  
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE  
WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED  
HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER  
OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR  
DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE  
PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT  
NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF  
TIME, DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCI-  
DENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED  
OF THE POSSIBILITY OF SUCH DAMAGES.  
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or  
limitation of incidental or consequential damages, so the above limitations or exclusions may  
not apply to you.  
In the event of a product defect during the warranty period, take the product and the Ra-  
dioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will,  
at its option, unless otherwise provided by law: (a) correct the defect by product repair with-  
out charge for parts and labor; (b) replace the product with one of the same or similar design;  
or (c) refund the purchase price. All replaced parts and products, and products on which a re-  
fund is made, become the property of RadioShack. New or reconditioned parts and products  
may be used in the performance of warranty service. Repaired or replaced parts and prod-  
ucts are warranted for the remainder of the original warranty period. You will be charged for  
repair or replacement of the product made after the expiration of the warranty period.  
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God,  
abuse, accident, misuse, improper or abnormal usage, failure to follow instructions, improper  
installation or maintenance, alteration, lightning or other incidence of excess voltage or cur-  
rent; (b) any repairs other than those provided by a RadioShack Authorized Service Facility;  
(c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, ship-  
ping or insurance costs; or (f) costs of product removal, installation, set-up service adjust-  
ment or reinstallation.  
This warranty gives you specific legal rights, and you may also have other rights which vary  
from state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102  
12/99  
43-3871  
UPZZ01326BZ  
12A03  
Printed in China  
RadioShack Corporation  
Fort Worth, Texas 76102  
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