43-982.fm Page 1 Monday, August 16, 1999 5:01 PM
Cat. No. 43-982
OWNER’S MANUAL
Please read before using this equipment.
System 2100
2-Line Caller ID
with 64-Call Memory
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43-982.fm Page 3 Monday, August 16, 1999 5:01 PM
FEATURES
Your RadioShack System 2100 2-Line Caller ID with 64-Call
Memory is the latest in telephone technology, providing Call-
er ID information for two phone lines. When you subscribe to
Caller ID service, the telephone company sends the caller’s
name and telephone number (if available), the date, and the
time of the call between the first and second rings. The Sys-
tem 2100 stores and displays up to 64 Caller ID records per
phone line, which have either a number or a name, or both.
The system’s callback feature lets you dial a caller’s number
with the press of a single button. Its other features include:
Easy Installation
ID information.
— so you can quickly begin to see Caller
— displays the number of new calls you
New Call Counter
have received.
READ/DELETE Button
— lets you delete Caller ID records
one at a time or all at once.
Large Display
— makes it easy to see the Caller ID infor-
mation for up to two phone lines and the current time and
date as provided to Caller ID service subscribers by your lo-
cal telephone company.
Message Waiting Display
— appears when you have re-
ceived a voice mail message (if you subscribe to a message
waiting service from your local phone company).
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Trilingual Messages — lets you set the system to display
messages in English, French, or Spanish.
REVIEW Buttons — let you easily scroll through all records
in Caller ID memory.
Mounting Options — you can place the system on a desk,
shelf, or table, or mount it on a wall.
This system has been tested and found to comply with all
applicable UL and FCC standards.
Notes:
• To use this system, you must be in an area where Call-
er ID service is available, and you must subscribe to the
service.
• Your System 2100 displays name only, number only, or
both name and number, depending upon the informa-
tion provided by the phone company.
We recommend you record your System 2100’s serial num-
ber here. The number is on the system’s bottom panel.
Serial Number:
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FCC INFORMATION
We have designed your System 2100 to conform to federal
regulations, and you can connect it to most telephone lines.
However, each system (and each device, such as a tele-
phone or answering machine) that you connect to the tele-
phone line draws power from the line. We refer to this power
draw as the device’s ringer equivalence number or REN.
The REN is shown on a label on the bottom of the system.
If you use more than one telephone or other device on the
line, add up all of the RENs. If the total is more than five,
your telephone might not ring. In rural areas, a total REN of
three might impair ringer operation. If ringer operation is im-
paired, remove a device from the line.
Your system complies with Part 68 of FCC Rules. You must,
upon request, provide the FCC registration number and the
REN to your telephone company. Both numbers are shown
on the bottom of the system.
Note:
You must not connect the system to:
• Coin-operated systems
• Party-line systems
• Most electronic key telephone systems
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In the unlikely event that your system causes problems on
the phone line, the phone company can temporarily discon-
tinue your service. If this happens, the phone company at-
tempts to notify you in advance. If advance notice is not
practical, the phone company notifies you as soon as possi-
ble and advises you of your right to file a complaint with the
FCC.
Also, the phone company can make changes to its lines,
equipment, operations, or procedures that could affect the
operation of this system. The telephone company notifies you
of these changes in advance, so you can take the necessary
steps to prevent interruption of your telephone service.
This system complies with the limits for a Class B digital de-
vice as specified in Part 15 of FCC Rules. These limits pro-
vide reasonable protection against radio and TV interference
in a residential area. However, your system might cause TV
or radio interference even when it is operating properly. To
eliminate interference, you can try one or more of the follow-
ing corrective measures.
• Reorient or relocate the receiving antenna
• Increase the distance between the System 2100 and
the radio or TV
Consult your local RadioShack store if the problem contin-
ues.
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CONTENTS
Preparation ....................................................................... 8
Installing Batteries/Setup ............................................ 8
Connecting the System ............................................ 12
Connecting to the Phone Line ........................... 12
Connecting to an Answering Machine ............... 15
Mounting the System ................................................ 16
Operation ........................................................................ 18
Receiving Calls ......................................................... 18
Reviewing Call Records ........................................... 19
Displayed Call Information ................................ 21
Deleting Call Records ............................................... 22
Deleting a Single Call ........................................ 22
Deleting All Calls ............................................... 22
Using Callback .......................................................... 23
Care and Maintenance ................................................... 25
Lightning ................................................................... 26
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PREPARATION
INSTALLING BATTERIES/SETUP
You need eight AAA batteries (not supplied) to power the
system. For the longest operation and best performance, we
recommend alkaline batteries, such as RadioShack Cat. No.
23-558.
Cautions:
• Use only fresh batteries of the required size and recom-
mended type.
• Do not mix old and new batteries, different types of bat-
teries (standard, alkaline, or rechargeable), or re-
chargeable batteries of different capacities.
Follow these steps to install batteries and select the display
language, area code, year, day, date, and time.
Note:
To change any of the settings (for example, area code
or year), you must start from Step 1.
1. Unplug the system from the phone line.
L1/L2
L2
.
2. Set
on the side of the system to
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3. Use a Phillips screwdriver to remove the battery com-
partment screw on the bottom of the system and lift off
the cover.
4. Put the fresh batteries in the compartment as indicated
by the polarity symbols (+ and –) marked inside.
5. Replace the cover and tighten the screw. Reconnect
the phone line.
6. Turn the system over so you can see the display. After
you install batteries, the system displays TWIN640
REV1.6 (information about the system’s software),
SETLANGUAGE, then ENGLISH (the default display
language).
7. To select another language, repeatedly press
within
2 minutes. The display cycles through FRENCH,
SPANISH, and ENGLISH.
Note: If you do not press any key within 2 minutes, the
system automatically selects English.
8. Press
to store the selected language. 000and SET
AREA CODEappear. The first 0flashes.
9. Within 2 minutes, repeatedly press
until the first digit
to enter the
of your area code appears, then press
digit. The second 0flashes.
Repeat this step to set the second and third digits of
your area code.
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Notes:
•
If you make a mistake while setting the area code,
press READ/DELETE. The cursor moves to the first
digit of the area code. Repeat this step to reset the
area code.
•
If you do not press any key within 2 minutes, the ar-
ea code is automatically set to 000.
10. Press
to store the area code. 1997SETYEARap-
pears. The 1flashes.
11. Repeatedly press until the desired first digit appears,
to store the digit. The second digit of the
then press
year flashes.
Repeat this step to set the second, third, and fourth dig-
its.
Note: The correct date and time are automatically set
when the system receives its first call, but you can man-
ually set the date and time by following Steps 12–20.
12. Press
to store the year. SET DATE 1/01appears.
The month digit flashes.
13. Repeatedly press until the desired digit appears,
then press . The date’s first digit flashes.
14. Repeatedly press
until the desired digit appears,
then press . The date’s second digit flashes.
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43-982.fm Page 11 Monday, August 16, 1999 5:01 PM
15. Repeatedly press
until the desired second date digit
appears, then press . SET DAYappears, then ----
----.
16. Repeatedly press
to select the day of the week, then
press . 12:00AM SET TIMEappears. 12flashes.
17. Repeatedly press until the desired hour appears,
then press . The minute’s first digit flashes.
18. Repeatedly press
until the desired digit appears,
then press . The second minute digit flashes.
19. Repeatedly press
until the desired digit appears,
then press . AMflashes.
20. To change to PM, press
.
21. Press
to store the information.
When the battery low indicator (
dims, replace the batteries.
) appears or the display
Cautions:
• Always remove old or weak batteries; batteries can leak
chemicals that can destroy electronic parts.
• Dispose of old batteries promptly and properly.
11
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43-982.fm Page 12 Monday, August 16, 1999 5:01 PM
CONNECTING THE SYSTEM
Connecting to the Phone Line
The System 2100 connects to your phone and phone line
using four modular telephone line connectors. If your phone
line does not have a modular jacks, you can update the wir-
ing yourself using adapters available at your local Ra-
dioShack store. Or, you can have the telephone company
update your telephone wiring for you.
Notes:
• If you connect the system to only one phone line, the
system displays Caller ID information for only that line.
• The USOC number of the jack to be installed is RJ11C
(for a single-line phone jack) or RJ14C (for a two-line
phone jack).
The following illustrations show the possible connections,
depending on your telephone and phone line setup:
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For a Two-Line Phone and a Two-Line Phone Jack
For a Two-Line Phone and Two Single-Line Phone
Jacks
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For a Single-Line Phone and a Two-Line Phone Jack
For Two Single-Line Phones and a Two-Line Phone
Jack
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For Two Single-Line Phones and Two Single-Line
Phone Jacks
Connecting to an Answering Machine
You can connect an answering machine to your System
2100 to answer calls for either or both phone lines.
Note: After connecting the answering machine, set it to an-
swer after at least two rings.
For both lines or Line 1 only
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43-982.fm Page 16 Monday, August 16, 1999 5:01 PM
For Line 2 only
MOUNTING THE SYSTEM
You can place the System 2100 directly on a desk, shelf, or
table, or mount it on a wall using the supplied mounting
bracket and screws.
Follow these steps to mount the system on a wall.
1. Select a location near the phone line jack(s) and mark
mounting screw locations 43/16 inches (106 mm) apart
on the wall, side-by-side.
1
2. Drill two /8-inch holes in the wall at the marked loca-
tions.
Note: For extra support, use the supplied wall anchors.
3. Thread a screw into each hole until the head extends 1/8
inch from the wall.
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43-982.fm Page 17 Monday, August 16, 1999 5:01 PM
4. Use a Phillips screwdriver to remove the battery com-
partment screw on the bottom of the system and lift off
the cover. Take care not to remove the batteries.
5. Rotate the cover 180° and reattach it.
6. Align the two screws with the keyholes on the bottom of
the system. Slide the system down onto the screws to
secure it to the wall.
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43-982.fm Page 18 Monday, August 16, 1999 5:01 PM
OPERATION
RECEIVING CALLS
Caller ID is a service provided by your telephone company.
When you subscribe to this service, the telephone company
sends the caller’s telephone number (and name, if available)
and the call’s date and time between the first and second
rings. The system receives and displays this information for
each call and updates the display with the current date and
time. The display also shows if caller information is not avail-
able or if the number is blocked by the sender (see “Dis-
played Call Information” on Page 21).
CALLflashes during a new incoming call, the LINE indicator
flashes, and the call record shows for 20 seconds, then the
number of new calls and NEW CALLappear. The LINE indi-
cator shows which line the call came in on and flashes until
you review a call (see “Reviewing Call Records” on
Page 19).
Note:
If you have a phone that has a hold feature, we do not
recommend using hold for very long. The Caller ID informa-
tion sent by the phone company might disconnect a caller
on hold if a new call comes in.
If you have voice-mail message waiting (if you subscribe to
the telephone company’s message waiting service), NEW
CALL and MESSAGE WAITING appear on the display.
MESSAGE WAITING remains on the display until you re-
trieve the message.
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In some areas, callers have the option of blocking the send-
ing of their Caller ID information. When a caller has blocked
Caller ID, the system displays PRIVATECALL instead of
the call information.
REVIEWING CALL RECORDS
Each time you receive a call, your system saves a call
record in memory that you can review later, even while you
are on the phone. Your system saves up to 64 call records
for each connected phone line, then (for subsequent calls) it
replaces the oldest call record with each new one.
A stored call record includes:
• Call number (order the call is received)
• Time and date of the call
• Caller’s telephone number (if available)
• Caller’s name (if available)
Note:
The display shows up to 10 digits of the phone num-
ber. If the incoming phone number is longer than 10 digits,
the display shows only the last 10 digits.
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To review the call information, set L1/L2 to the line you want
to review. Repeatedly press REVIEW
to see the most re-
cent call records or
REVIEW to see older call records.
Notes:
• --END--appears after the last call record.
• When reviewing call records or using any other func-
tion, the system returns to the current date and time
about 20 seconds after you last press a key.
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Displayed Call Information
The system can display the following information:
Display
(English,
Description
French,
Spanish)
Appears before you review a new call
record. is the number of new calls.
NEW CALLXX
(all languages)
XX
The caller has blocked the Caller ID
-PRIVATE CALL-
APPEL PERSONNE information from being sent.
L
LLAMADA PRIVAD
A
Appears when you reach the end of your
--END--
--FIN--
--FIN--
call records. Press the other
to see them again.
key
REVIEW
Appears if the Caller ID information was
garbled, or if there was an error during
the transmission of Caller ID information.
----ERROR-----
----ERREUR-----
----ERROR-----
-
appears in the call record where the
data is lost.
NO CALLS
AUCUN APPELS
NO LLAMADAS
Appears when you press a REVIEW key
if there are no call records in the sys-
tem’s memory.
Appears when a message is waiting (if
you subscribe to your phone company’s
message waiting service).
MESSAGE WAITING
MES. EN ATTENTE
MENSAJE ESPERA
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Display
(English,
French,
Description
Spanish)
Appears if the caller is not within a Caller
ID service area. No caller information
appears.
-OUT OF AREA-
-HORS ZONE-
-FUERA DE AREA-
PICKUP PHONE
DECROCHEZ
Appears after the system dials a number
when you press CALLBACK.
LEVANTAR TEL
DELETING CALL RECORDS
Deleting a Single Call
1. Repeatedly press either REVIEW key until the call
record you want to delete appears.
2. Hold down READ/DELETE until --END--appears.
Deleting All Calls
Set L1/L2 to the desired line. At the time/date display, hold
down READ/DELETE until the system beeps and NO CALLS
appears showing that all old call records have been deleted,
then the time/date display reappears. The system saves any
call records that have not been reviewed.
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USING CALLBACK
To dial the phone number in the last (or currently) displayed
call record, press CALLBACK. As the system dials the num-
ber, DIALING and the phone number appear, then
PICKUPPHONEappears.
To complete the call, pick up the phone within 4 seconds af-
ter you see PICKUP PHONE. If you do not pick up the
phone within 4 seconds, PICKUP PHONE disappears and
the system does not complete the call. Press CALLBACK
again to redial the number.
Notes:
• The system cannot dial a number if the Caller ID record
contains only the name.
• If the call’s area code matches the area code you stored
in the system, the system does not dial the area code.
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43-982.fm Page 24 Monday, August 16, 1999 5:01 PM
• If the phone number’s area code does not match the ar-
ea code you stored, the system automatically dials a 1
before dialing the phone number.
If the phone number’s area code does not match the
area code you stored, but a 1 is not required, press
CALLBACK twice.
• If you did not store an area code while installing the bat-
teries, the system displays PLEASE SETUP,
SET LANGUAGE, then ENGLISH. Follow Steps 7–10
under “Installing Batteries/Setup” on Page 8 to store the
area code, then press CALLBACK.
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CARE AND MAINTENANCE
Your RadioShack System 2100 2-Line Caller ID with 64-Call
Memory is an example of superior design and craftsman-
ship. The following suggestions will help you care for the
System 2100 so you can enjoy it for years.
Keep the System 2100 dry. If it gets wet,
wipe it dry immediately. Liquids can contain
minerals that corrode electronic circuits.
Use and store the System 2100 only in nor-
mal temperature environments. Tempera-
ture extremes can shorten the life of
electronic devices, damage batteries, and
distort or melt plastic parts.
Handle the System 2100 gently and careful-
ly. Dropping it can damage the circuit boards
and can cause the System 2100 to work im-
properly.
Wipe the System 2100 with a damp cloth oc-
casionally to keep it looking new. Do not use
harsh chemicals, cleaning solvents, or
strong detergents to clean the System 2100.
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43-982.fm Page 26 Monday, August 16, 1999 5:01 PM
Modifying or tampering with the System 2100’s internal
components can cause a malfunction and might invalidate
its warranty and void your FCC authorization to operate it. If
your System 2100 is not performing as it should, take it to
your local RadioShack store for assistance. If the trouble is
harming the telephone lines, the telephone company might
ask you to disconnect the System 2100 until you have re-
solved the problem.
LIGHTNING
This system has built-in protection circuits to reduce the risk
of damage from surges in telephone line and power line cur-
rent. These protection circuits meet or exceed the FCC re-
quirements. However, lightning striking the telephone or
power lines can damage your telephone.
Lightning damage is not common. Nevertheless, if you live
in an area that has severe electrical storms, we suggest that
you unplug the System 2100 during storms to reduce the
possibility of damage.
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43-982.fm Page 27 Monday, August 16, 1999 5:01 PM
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in
material and workmanship under normal use for one (1) year from the date of
purchase from RadioShack company-owned stores and authorized Ra-
dioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, Ra-
dioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED
WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FIT-
NESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED
HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PER-
SON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE
CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF
THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WAR-
RANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE,
OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSE-
QUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
Some states do not allow the limitations on how long an implied warranty
lasts or the exclusion of incidental or consequential damages, so the above
limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product
and the RadioShack sales receipt as proof of purchase date to any Ra-
dioShack store. RadioShack will, at its option, unless otherwise provided by
law: (a) correct the defect by product repair without charge for parts and la-
bor; (b) replace the product with one of the same or similar design; or (c) re-
fund the purchase price. All replaced parts and products, and products on
which a refund is made, become the property of RadioShack. New or recondi-
tioned parts and products may be used in the performance of warranty ser-
vice. Repaired or replaced parts and products are warranted for the
remainder of the original warranty period. You will be charged for repair or re-
placement of the product made after the expiration of the warranty period.
(Continued)
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43-982.fm Page 28 Monday, August 16, 1999 5:01 PM
(Continued)
This warranty does not cover: (a) damage or failure caused by or attributable to
acts of God, abuse, accident, misuse, improper or abnormal usage, failure to fol-
low instructions, improper installation or maintenance, alteration, lightning or
other incidence of excess voltage or current; (b) any repairs other than those
provided by a RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insur-
ance costs; or (f) costs of product removal, installation, set-up service adjust-
ment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
RadioShack Customer Relations, Dept. W, 100 Throckmorton St., Suite 600,
Fort Worth, TX 76102
We Service What We Sell
3/97
RadioShack
A Division of Tandy Corporation
Fort Worth, Texas 76102
9A7
Printed in Malaysia
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