2-9398
Caller ID Telephone
User’s Guide
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INTRODUCTION
Your GE Caller ID Telephone is designed to give you flexibility in use
and high quality perform ance. To get the m ost from your new Caller ID
Telephone, we suggest that you take a few m inutes right now to read
through this instruction m anual.
TABLE OF CONTENTS
INTRODUCTION ................................... 1
MEMORY DIALING ............................ 15
STORING A NUMBER IN MEMORY .... 15
STORING THE LAST NUMBER DIALED 16
STORING A CALLER ID NUMBER ...... 16
IMPORTANT CALL INDICATOR ............ 16
REVIEWING AND DELETING
STORED NUMBERS ..................... 17
CHANGING A STORED NUMBER ....... 18
DIALING A STORED NUMBER ........... 18
DIALING LONGER NUMBERS
GETTING STARTED .............................. 2
BEFORE YOU BEGIN ........................ 2
POWERING THE CALLER ID
TELEPHONE ................................. 2
INSTALLING THE BATTERY .................. 3
TELEPHONE INSTALLATION ................. 4
SETUP ........................................... 6
TELEPHONE OPERATION ....................... 8
UNDERSTANDING THE LCD............... 8
THE DISPLAY .................................. 9
USING THE MENU BUTTON ............... 9
PLACING A CALL ............................. 9
THE CALL TIMER ............................. 9
RECEIVING A CALL ........................... 9
ADJ USTING VOLUMES .................... 10
REDIAL ........................................ 10
BUSY REDIAL ............................... 11
FROM MEMORY ......................... 18
CALLER ID OPERATION ...................... 19
RECEIVING AND STORING CALLS ...... 19
REVIEWING MESSAGES .................. 20
DELETING RECORDS ....................... 21
DIALING A CALLER ID NUMBER ....... 21
CALLING OUTSIDE YOUR AREA CODE .. 22
MESSAGE INDICATORS ................... 23
HOLD .......................................... 12 TROUBLESHOOTING TIPS .................... 24
MUTE ......................................... 12
DO NOT DISTURB ......................... 12
TEMPORARY TONE......................... 12
FLASH BUTTON ............................. 13
PAUSE BUTTON ............................ 13
USING THE ALARM ........................ 14
GENERAL PRODUCT CARE .................. 26
SERVICE .......................................... 26
INDEX ............................................. 27
WARRANTY ..................................... 28
VERY IMPORTANT: The Caller ID feature of this product requires a
subscription to Caller ID service from your telephone company.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
T H E L I G H T N I N G
FLASH AND ARROW-
HEAD WITHIN THE
CAUTION: TO REDUCE THE THE EXCLAMATION
RISK OF ELECTRIC SHOCK, POINT WITHIN THE
DO NOT REMOVE COVER T R I A N G L E I S
A
TRIANGLE IS
WA R N I N G S I G N
ALERTING YOU OF
A
WARNING
SIGN
( O R B A C K ) . N O U S E R -
SERVICEABLE PARTS IN-
SIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
ALERTING YOU OF
I
M
P
O
R
T
A
N
T
WARNING:TO PREVENT FIRE
OR ELECTRICAL SHOCK HAZARD,
DO NOT EXPOSE THIS PRODUCT
TO RAIN OR MOISTURE.
"
D
A
N
G
E
R
O
U
S
I N S T R U C T I O N S
A C C O M PA N Y I N G
T H E P R O D U C T.
VOLTAGE" INSIDE
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
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GETTING STARTED
This section shows you how to install and setup your Caller ID Telephone.
It’s im portant that you follow the instructions in this section in order to get
your new phone correctly installed and set up.
BEFORE YOU BEGIN
PARTS CHECKLIST
Your package should contain the following item s:
LOWER
S
TORE
CALLER ID
NEW
CALL
DELETE
REVIEW
DIAL
FLAS
H
PAUS
E
ALARM
MENU
BUSY/ REDIAL
ABC
DEF
2
1
3
DN DISTURB
HOLD
GHI
J
KL
MNO
4
5
6
PRS
TUV
WXY
7
8
9
TONE
OPER
S
PEAKER
0
#
MUTE
-
VOL
+
Handset
AC power supply
(# 5-2381)
Base unit
Handset cord
Line cord
MODULAR JACK REQUIREMENTS
You need an RJ 11 type m odular jack, which is
the m ost com m on type of phone jack and m ight
look like the one pictured here. If you don’t have
a m odular jack, call your local phone com pany to
find out how to get one installed.
POWERING THE CALLER ID TELEPHONE
This unit is designed to be powered by the
AC adapter. When using AC power, a 9-volt
battery acts as a backup, enabling
continuous operation of full telephone and
Caller ID features for up to 4 hours and 30
hours of only Caller ID signal reception in
the event of power failure.
If you are planning to use both the AC
adapter and battery, you should install the
9-volt battery before you begin the
telephone installation procedure.
2
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INSTALLING THE BATTERY
THIS END UP FOR DESK USE
If you are replacing the battery, be sure to
disconnect the line cords from the back of
the unit.
U S E A L L
F O R
W
T H I S E N D U P
1. Rem ove the base plate by
pressing down the tabs and
lifting it from the base.
2. Loosen the screw on the
battery com partm ent door
and open the door.
3. Insert the battery as shown in
the diagram inside the
Y
T T E B R A
battery com partm ent.
4. Close the battery door,
tighten the screw, and then
replace the base plate.
LOW BATTERY INDICATORS
AM
When the battery begins getting to a low
level, the battery sym bol in the display
flashes indicating that you need to replace
the battery.
10/22 07:15
Low Batter y indicator flashes
when battery power is low.
NOTE: When the battery is low, AC power
must be connected in order to edit, delete,
or input Caller ID information.
When battery power reaches a critically low
level, REPLACE BATTERY appears in the
display.
AM
10/22
07:15
REPLACEꢀBATTERY
REPLACE BATTERY appears
when the battery power is
critically low.
NOTE: If the REPLACE BATTERY message
appears in the display, you need to replace
the 9-volt battery. It is important that you
replace the battery as soon as possible in
order to retain the information in the Caller
ID memory.
3
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TELEPHONE INSTALLATION
DESK OR TABLETOP INSTALLATION
NOTE: Be sure to read the
preceding pages for
information about using the
9-volt battery backup before
you begin the telephone
installation.
4
2
3
1
1. Plug the handset cord into the handset and into the telephone jack on
the left side of the unit.
2. Set the PULSE/TONE switch (located on the side of the unit) to TONE if
you have touch-tone service; set it to PULSE if you have rotary service.
3. Plug the telephone line cord into a m odular jack and into the PHONE
LINE jack on the back of the unit.
4. Plug the power supply cord into the POWER 9V AC jack on the back of
the unit, thread it through the strain relief, and then plug the adapter
into an AC power outlet.
CAUTION: Use only the Thomson 5-2381 power supply that came with
this unit. Using other adapters may seriously damage the unit.
4
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WALL MOUNT INSTALLATION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1. Rotate the handset hook.
LOWER
2. Rem ove the base plate from the back by
pressing down on the snap tabs located at
the top, and then lifting the base plate off.
THIS END UP FOR DESK USE
3. Plug the phone line cord into the phone
jack on the back of the unit, wrap the extra
line cord around the cord wrap on the
bottom of the base, and then thread it
through the bottom of the base plate.
U S E A L L
F O R
W
T H I S E N D U P
4. Plug the power supply adapter into the
POWER 9V AC jack on the back of the unit,
and then thread it through the bottom of
the base.
5. Reverse the direction of the base plate and
replace it by putting the tabs into bottom
slots in the m iddle of the unit first, and
then snapping the bottom tabs into place.
6. Set the PULSE/TONE switch (located on the
side of the unit) to TONE if you have touch-
tone service; set it to PULSE if you have
rotary service.
7. Connect the phone cord to the m odular
jack on the wall.
8. Slip the m ounting holes over the wall plate
posts and slide the unit down firm ly into
place. (Wall plate not included.)
9. Plug the handset cord into the handset and
into the unit, and then hang up the
handset.
10. Connect the AC Power supply adapter to an
AC outlet.
5
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SETUP
The telephone will prom pt the initial setup after the 9V battery or AC
power supply is connected. The initial setup procedure needs to be
com pleted with the phone ”on-hook“, which m eans that the phone line is
inactive (the handset in the cradle and the SPEAKER function off). Do not
pick up the handset or press the SPEAKER button during the setup.
After the initial setup, you can use these sam e procedures to adjust any of
the m enu settings by first pressing the MENU button and then using the
REVIEW buttons to select the m enu item you want to adjust. (During the
initial setup you are autom atically taken to the next step.)
STEP 1: SETTING THE TIME
1. Press the MENU button.
SETꢀTIME
After the initial setup, the display will
show the current tim e.
STORE
_ꢀ_ _ꢀ_
:
2. Press the STORE button.
STORE appears in the display.
ENTERꢀHOUR
3. Use the keypad to enter the correct hour
(it m ust be a two-digit entry, i.e. 07).
STORE
_ꢀ_
07:
ENTERꢀMINUTE
4. Use the keypad to enter the correct
m inutes (it m ust be a two-digit entry).
STORE
07:15
5. Press 1 for AM, or 2 for PM.
ENTERꢀꢀAM
=
1ꢀꢀꢀPM
=
2
6. Press STORE within 15 seconds to save
the tim e and go to the next step.
AM
STORE
07:15
SAVEꢀTIME
AM
STEP 2: SETTING THE DATE
1. Press the STORE button.
07:15
07:15
SETꢀDATE
2. Use the keypad to enter the m onth (it
m ust be a two-digit entry).
AM
STORE
_ꢀ_
10/
3. Use the keypad to enter the date (it m ust
be a two-digit entry).
ENTERꢀMONTH
STORE
4. Press STORE within 15 seconds to save
the date and go to the next step.
10/22
AM
AM
07:15
ENTERꢀDATE
STORE
10/22
07:15
SAVEꢀDATE
6
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AM
AM
AM
10/22
07:15
STEP 3: SETTING THE RINGER TONE
1. Press the STORE button.
SETꢀRINGERꢀTONE
2. Press REVIEW (up) or REVIEW (down) to
sam ple each of the available settings.
STORE
10/22
07:15
3. Press STORE within 15 seconds to save
the desired ringer tone and go to the
next step.
RINGER
=
1
STORE
07:15
10/22
RINGER
=
2
STEP 4: SETTING THE AREA CODE
1. Press the STORE button.
STORE
AM
AM
10/22
07:15
_ꢀ_ꢀ_
SETꢀAREAꢀCODE
2. Enter your area code.
3. Press STORE within 15 seconds to save
the desired area code and go to the
next step.
STORE
10/22
07:15
5ꢀ55-
ENTERꢀDIGITS
AM
AM
STEP 5: SETTING THE LIQUID CRYSTAL
DISPLAY (LCD) CONTRAST
10/22
07:15
LCDꢀCONTRAST
1. Press the STORE button.
STORE
2. Press REVIEW (up) or REVIEW (down) to
scroll through each of the four settings.
Note that 2 is the default setting.
10/22
07:15
CONTRAST
=
2
3. Press STORE within 15 seconds to save
the desired LCD contrast and go to the
next step.
AM
AM
10/22
07:15
STEP 6: SETTING THE LANGUAGE
1. Press the STORE button.
SETꢀLANGUAGE
2. Press REVIEW (up) or REVIEW (down) to
scroll through the available languages
(English, French and Spanish).
STORE
10/22
07:15
ENGLISH
3. Press STORE within 15 seconds to save
the desired language. At this point, the
phone is ready for use. See “Telephone
Operation” on the next page.
7
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TELEPHONE OPERATION
SPEAKERPHONE LOCATION & USE GUIDELINES
For best speakerphone perform ance, avoid the following:
•
Areas with high background noise. (The m icrophone m ight pick up
these sounds and prevent the speakerphone from going into the
receiving m ode when you finish talking.)
•
•
Surfaces affected by vibration.
Recessed areas such as in a corner, under a cupboard, or next to a
cabinet, which can generate an echo effect.
Note the following guidelines when you use the speakerphone:
•
The speakerphone works sim ilar to a two-way radio in that you can
only listen or talk at one tim e.
•
Stay reasonably close to the phone so that you can be clearly heard by
the person to whom you are talking.
UNDERSTANDING THE LCD
(LIQUID CRYSTAL DISPLAY) AND MENU SYSTEM
Your Caller IDTelephone has a m enu-driven display which not only gives
you Caller ID inform ation, but also is used to set up the phone and m ake
adjustm ents to m any of the features.
The following illustration shows you the general com ponents of the
display.
Caller ID
record
information
Active
button
indicators
Low battery
indicator
Time and date
NEW STORE
RPT SHIFT
AM
PM
#
05
10/23 11:30
Caller ID
telephone
number
1-234-555-6789
ABCDEFGHIJKLMNO
The Alpha line is used for:
• Caller ID Name
• Caller ID Messages
• Menu Information
8
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THE DISPLAY
The LCD also gives you visual feedback as you use the phone. The
preceding illustration shows you the various elem ents of the display. In
order to help you to better understand the role of the display, this User’s
Guide also shows you som e of the specific screens you will encounter as
you use your phone.
USING THE MENU BUTTON
You already m ay have used the m enu system to set up the phone. If not,
you should go back to the preceding section and set up the phone.
After the initial setup, you need to use the MENU button to access the
m enu in order to m ake changes to the telephone setup.
After you get into the m enu, you can use the REVIEW arrows to scroll
through the m enus. (See “Setup” for inform ation on how to change the
m enu settings.)
PLACING A CALL
1. Press the SPEAKER button or pick up the handset.
2. Dial the phone num ber you want to call.
3. Press SPEAKER or replace the handset to hang up.
THE CALL TIMER
AM
10/22
07:15
00-00-10
Whenever you m ake a call, the elapsed tim e
appears in the display to show you the
duration of the call.
CALLꢀTIMER
When you hang up the call tim er is reset.
RECEIVING A CALL
1. Check the display to see who is calling.
2. Press the SPEAKER button or pick up the handset to answer.
3. Press SPEAKER or replace the handset to hang up.
SWITCHING BETWEEN SPEAKER AND HANDSET
You can switch between speakerphone and handset after dialing a num ber,
or anytim e during a conversation.
•
•
Speaker to Handset — Pick up the handset.
Handset to Speaker — Press SPEAKER; then hang up the handset.
9
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ADJUSTING VOLUMES
Use the VOLUME
speaker, and the handset. You can fast forward or rewind through volum e
level choices by pressing and holding the VOLUME or button. To
and
buttons to adjust the volum e of the ringer, the
return to the norm al volum e settings, press both volum e arrows at the
sam e tim e.
ADJUSTING THE RINGER VOLUME
1. With the phone on-hook, press VOLUME
or button to adjust volum e.
AM
10/22
07:15
RINGERꢀ-ꢀ06ꢀ-ꢀNORM
06 is the normal volume setting
During the adjusting, the phone will
provide a sam ple of the program m ed
ringer tones and the volum e level.
(The display shows the current setting.)
Note that 00 is the Ringer OFF position.
AM
10/22
07:15
SPEAKERꢀ-ꢀ08ꢀ-ꢀNORM
08 is the normal volume setting
ADJUSTING THE SPEAKER VOLUME
1. Press SPEAKER.
AM
10/22
07:15
2. Press the VOLUME
or
button to
HANDSETꢀ-ꢀ04ꢀ-ꢀNORM
04 is the normal volume setting
adjust volum e. (The display shows the
current setting.)
ADJUSTING THE HANDSET VOLUME:
1. Pick up the handset.
2. Press the VOLUME
or
button to adjust volum e. (The display
shows the current setting.) The handset volum e returns to the norm al
setting when you hang up the handset.
REDIAL AND BUSY REDIAL FEATURE
The BUSY/REDIAL button does two things; redials the last num ber you
called or autom atically redials a busy num ber up to 10 tim es until the
line is free.
REDIALING THE LAST NUMBER CALLED
1. Press SPEAKER or pick up the handset.
2. Press the BUSY/REDIAL button.
ENHANCED REDIAL
The phone will rem em ber the last 3 num bers dialed out.
1. Press the BUSY/REDIAL button, with the phone on-hook. The last
num ber dialed will be displayed.
2. Press REVIEW
to scroll to the 2 older calls.
3. Press DIAL to redial the num ber displayed. The phone enters speaker
m ode and dials the num ber.
10
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BUSY REDIAL
When you call and get a busy signal, press the BUSY/REDIAL button and
then replace the handset to hang up. (If you're using the speakerphone, the
unit will autom atically hang up.) The phone autom atically redials the
num ber (up to 10 tim es). When it autodials and does not get a busy signal,
the phone beeps to let you know that your call has gone through. Then,
you can pick up the handset or continue to use the speaker m ode.
CANCELLING BUSY REDIAL
There are three ways to cancel Busy Redial: you can pick up the handset;
press SPEAKER; or press BUSY/REDIAL.
Note that an incom ing call will autom atically cancel the busy redial.
ADJUSTING THE DELAY TIME BETWEEN REDIAL ATTEMPTS
The default setting for the am ount of tim e between redials is 30 seconds,
but you can adjust the redial delay tim e to “im m ediate” up to 90 seconds
(in 10 second increm ents).
1. Press the STORE button.
2. Press a num ber key (0-9) to choose the am ount of tim e between redials.
0=immediate; 1=10 seconds; 2=20 seconds; 3=30 seconds; 4=40 seconds;
5=50 seconds; 6=60 seconds; 7=70 seconds; 8=80 seconds; and 9=90 seconds
3. Press the STORE button again.
4. Press the BUSY/REDIAL button.
ADJUSTING THE LINE SIGNAL DETECTION DELAY TIME
This adjustm ent m ay be needed if the phone com pany presents a network
signal (such a m irrored dialing) before Busy or Ringback signal is
presented to the phone that interferes with the BUSY REDIAL. The default
delay tim e for signal detection is .5 seconds.
1. Press the STORE button.
2. Press a num ber key (0-9) to choose the am ount of tim e for the detection
delay. Adjust the detection delay tim ing at 1 second intervals only until
you find the tim e required for repeatable operation.
0=.5 seconds; 1=1.5 seconds; 2=2.5 seconds; 3=3.5 seconds; 4=4.5 seconds;
5=5.5 seconds; 6=6.5 seconds; 7=7.5 seconds; 8=8.5 seconds; and 9=9.5 seconds
3. Press the STORE button again.
4. Press the SHIFT button.
5. Then press the BUSY/REDIAL button.
11
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HOLD
NOTE: While a call is on
hold, the HOLD
Use the HOLD button to interrupt a phone
conversation without hanging up; then
resum e the conversation on the sam e
phone or an extension.
indicator will flash, and
the phone will beep
about every 15 seconds
to remind you that the
line is on hold.
1. Press HOLD to place a call on hold. If
you're using the handset, you can put it
back in the cradle.
2. Press the SPEAKER button, pick up the handset, or press HOLD (if the
handset is not in the cradle) to resum e the conversation.
MUTE
The MUTE button deactivates the m icrophone for both the speakerphone
and the handset, so that anything you say cannot be heard by the caller
on the other end of the line.
•
•
•
Press MUTE once to turn on the feature.
Press MUTE again to continue the phone conversation.
Picking up the handset while the speakerphone is m uted autom atically
turns off the m ute function.
DO NOT DISTURB
The Do Not Disturb feature lets you m ute the ringer volum e for a
predeterm ined am ount of tim e so that you are not interrupted by incom ing
phone calls.
USING DO NOT DISTURB
•
Press the NO DISTURB button (the indicator starts blinking). The Do
Not Disturb feature is autom atically activated for one hour.
•
To turn off the feature, you can press the NO DISTURB button again,
pick up the handset, or press SPEAKER (the indicator turns off).
PROGRAMMING THE DO NOT DISTURB TIME
You can adjust the am ount of tim e it is
active by following these steps:
AM
10/22
07:15
DNDꢀ-ꢀ2ꢀHOURS
1. Press the STORE button.
2. Press a num ber key (0-9) to choose the num ber of hours you want the
feature to rem ain active from unlim ited duration to nine hours
(0 = unlim ited duration).
3. Press the STORE button again.
4. Press the NO DISTURB button.
12
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TEMPORARY TONE
If you have Pulse (rotary) service, and want to access custom er calling
services that require Tone dialing (such as getting inform ation from a local
bank), you can use this feature.
1. Press the TONE button ( * ) after you have connected to the custom er
calling service to enable Tone dialing.
2. When you hang up, the phone autom atically resum es Pulse dialing.
FLASH BUTTON
Press the FLASH button to activate custom er calling services such as call
waiting or call transfer, which are provided by your local phone com pany.
Do not use the hook switch or the speaker button because you m ight hang
up the phone.
AM
ADJUSTING THE FLASH BUTTON TIMING
10/22
07:15
If you have trouble getting the FLASH
button to work properly, you m ight need to
adjust the am ount of tim e that the FLASH
button is active. The FLASH default tim e is
.6 seconds. To adjust the tim e:
FLASHꢀ=ꢀ.6
1. Press the STORE button.
2. Press a num ber key (1-9) to adjust the length
of tim e that the FLASH button is active (from .1 to .9 seconds).
3. Press the STORE button.
4. Press the FLASH button.
AM
PAUSE BUTTON
10/22
07:15
When you store phone num bers in m em ory,
PAUSEꢀ=ꢀ2
you m ight need to insert a delay in the dialing,
for exam ple when you m ust dial 9 to get an outside line. Press the PAUSE
button at the point in the dialing sequence that requires the delay.
ADJUSTING THE PAUSE BUTTON TIMING
If you have trouble getting the PAUSE button to work properly, you m ight
need to adjust the am ount of tim e that the PAUSE button is active.The
pause default tim e is AUTO TONE DETECT. To adjust the tim e:
1. Press the STORE button.
2. Press a num ber key (0-9) to adjust the length of the delay caused by the
PAUSE button (AUTO TONE DETECT to 9 seconds.)
3. Press the STORE button.
4. Press the PAUSE button.
13
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USING THE ALARM
This phone has a built-in alarm feature that
you can use as an alarm clock.
_ꢀ_:_ꢀ_
SETTING THE ALARM
1. Press the ALARM button.
ENTꢀALARMꢀHOUR
2. Press the STORE button.
STORE
ꢀ11:_ꢀ_
ENTꢀALARMꢀMIN
3. Use the num ber keys to enter the alarm
set hour (it m ust be a 2-digit entry).
4. Use the num ber keys to enter the alarm
set m inutes (it m ust be a 2-digit entry).
STORE
ꢀ11:30
ENTERꢀAM=1ꢀꢀPM=2
5. Press 1 for AM or 2 for PM.
6. Press the STORE button to set the alarm .
STORE
PM
ꢀ11:30
CHANGING THE ALARM SETTING
SAVEꢀALARM
Use the sam e steps outlined above to
change the current alarm setting.
PM
ꢀ11:30
ALARMꢀON
CANCELLING THE ALARM
To cancel the alarm setting before it sounds:
1. Press the ALARM button.
2. Press the DELETE button.
SHUTTING OFF THE ALARM
When the alarm sounds, you can turn it off
by pressing the ALARM button, picking up
the handset, or pressing the SPEAKER
button.
After you turn off the alarm , it autom atically
goes into “Alarm Off” m ode.
14
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MEMORY DIALING
Each of the 10 m em ory buttons is capable of storing two separate phone
num bers that are up to 31 digits. Each MEMORY button accesses an upper
and a lower m em ory position. You can dial the phone num bers stored in
the upper position with one touch (press the MEMORY location button).
You can dial the phone num bers in the lower m em ory position by pressing
two buttons (SHIFT and the MEMORY location button).
Note that if no keys are pressed for 15 seconds, the Mem ory feature
autom atically turns off.
STORING A NUMBER IN
STORE
AM
10/22
07:15
MEMORY
ENTERꢀNUMBER
1. Press the STORE button.
STORE
AM
10/22
07:15
2. Dial the num ber to be stored (up to
31 digits).
555-1234
ENTERꢀDIGITS
The num ber digits scroll from right
to left across the display.
3. Press the STORE button again.
MEMORY locations
4. Press a MEMORY location button
or
LOWER
STORE
Press SHIFT and then a MEMORY
location button to store the num ber.
STORE
button
5. Rem ove the m em ory directory from
underneath its plastic cover and
record the nam e of the person
whose num ber you stored.
CALLER ID
SHIFT
button
NEW
CALL
DELETE
REVIEW
DIAL
FLASH
PAUSE
ALARM
MENU
BUSY/ REDIAL
ABC
DEF
2
1
3
6
9
DN DISTURB
HOLD
GHI
J
KL
MNO
INSERTING A PAUSE IN THE DIALING
SEQUENCE
4
5
PRS
TUV
WXY
7
8
TONE
OPER
SPEAKER
0
#
MUTE
-
VOL
+
Press the PAUSE button to insert a
delay in the dialing sequence of a
stored telephone num ber when a pause
is needed to wait for a dial tone (for
exam ple after you dial 9 for an outside
line, or to wait for a com puter access
tone). Each pause counts as 1 digit in
the dialing sequence.
15
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STORING THE LAST NUMBER DIALED
1. Press the STORE button.
2. Press BUSY/REDIAL.
3. Press the STORE button again.
4. Press a MEMORY location button, or press SHIFT and then a MEMORY
location button to store the num ber.
AM
STORE
STORING A CALLER ID
10/22 07:15
555-6789
NUMBER
JANEꢀDOE
1. Press the STORE button.
2. Use the REVIEW
or
button to
Note: If name informa-
tion is in the caller ID
record, the name will
not be stored in the
memory location.
select a Caller ID record.
3. Press the STORE button again.
4. Press a MEMORY location button, or
press SHIFT and then a MEMORY
location button to store the num ber.
AM
# 3ꢀNEW
IMPORTANT CALL INDICATOR
10/22 07:15
555-6789
The IMPORTANT CALL indicator appears in
the display when som eone calls from a phone
num ber that you have designated as an
“im portant call” num ber.
IMPORTANTꢀCALL
You can designate a num ber as an “im portant
call” num ber, when you store it in m em ory
using the telephone’s Mem ory feature.
DESIGNATING IMPORTANT CALL STATUS
AM
10/22 07:15
555-6789
1. Press the MEMORY location button, or
SHIFT and the MEMORY location button to
bring up the entry.
AM
10/22
555-6789
IMPORTANTꢀCALL
07:15
2. Press the # button to m ark the MEMORY
location num ber as an im portant call
num ber.
IMPORTANT CALL appears at the bottom
of the display.
3. Press the MEMORY location button, or
SHIFT and the MEMORY location button to
confirm the change.
16
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AM
REMOVING IMPORTANT CALL STATUS
10/22
555-6789
IMPORTANTꢀCALL
07:15
1. Press the MEMORY location button, or
SHIFT and the m em ory location button
to bring up the entry.
AM
10/22 07:15
555-6789
2. Press the # button to rem ove the
im portant call status from the m em ory
location.
IMPORTANT CALL is rem oved from the
display.
3. Press the MEMORY location button, or
SHIFT and the MEMORY location button
to confirm the change.
REVIEWING AND DELETING STORED NUMBERS
In order to view or delete a stored num ber, the phone m ust be “on-hook,”
(handset in the cradle and SPEAKER off).
AM
10/22
07:15
1. Press the MEMORY location button or
SHIFT and then the MEMORY location
button to view the entry. If location
doesn't contain a num ber, EMPTY
appears in the display.
EMPTY
2. While the entry is displayed, press the
DELETE key to delete the entry.
AM
10/22 07:15
555-6789
DELETE
?
The display asks you to confirm that you
want to delete the entry.
3. Press DELETE a second tim e to delete
the entry.
To exit the MEMORY review m ode:
•
•
•
Press the m em ory location button again.
- or -
Wait about 15 seconds.
- or -
Pick up the handset or press SPEAKER.
17
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CHANGING A STORED NUMBER
To change a stored num ber, you just replace it with a different num ber
using the procedure for storing a num ber.
DIALING A STORED NUMBER
CAUTION: If you make
test calls to emergency
numbers, remain on the
line and explain the
reason for the call to the
dispatcher. Also, make
these calls in off-peak
hours, such as early
METHOD 1
1. Pick up the handset or press SPEAKER.
2. Press the MEMORY location button
or
Press SHIFT and then the MEMORY
location button.
morning or late evening.
METHOD 2
Press the DIAL button while viewing a
m em ory location num ber. (See “Reviewing
and Deleting Stored Num ber” for
inform ation on viewing a stored num ber.)
DIALING LONGER NUMBERS FROM MEMORY
With 20 m em ory locations available, you m ight want to store frequently
used calling card num bers or access codes for frequently used voice m enu
services such as a local bank’s inform ation line. Then, you can use the
Chain or Link dialing feature to quickly dial those num bers.
The following exam ples assum e that you have already stored the access
code num ber in one m em ory location and the security/personal code in
another.
CHAIN DIALING
Follow these steps to chain dial the num bers you stored:
1. Press SPEAKER or pick up the handset.
2. Press the access code m em ory location.
3. Dial the phone num ber (or press the num ber’s MEMORY location
button).
4. Press the security/personal code m em ory location.
18
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LINK DIALING
Having stored the necessary num bers in separate m em ory locations,
follow these steps to store a link dial num ber:
1. Press STORE.
2. Press the access code’s MEMORY location button.
3. Press PAUSE (if needed).
4. Dial the phone num ber (or press the num ber’s MEMORY location
button).
5. Press PAUSE (if needed).
6. Press the security/personal code’s MEMORY location button.
7. Press STORE, followed by the MEMORY location in which you want to
store the linked num ber.
To dial the linked num ber, press the MEMORY location button in which
you stored the linked phone num bers.
CALLER ID OPERATION
Your Caller ID Telephone receives and
displays inform ation transm itted by your
local phone com pany. This inform ation can
include the phone num ber, date, and tim e;
or the nam e, phone num ber, date, and tim e.
VERY IMPORTANT:
The Caller ID feature of
this product requires a
subscription to Caller ID
service from your
telephone company.
RECEIVING AND STORING CALLS
When you receive a call, the inform ation is
transm itted by the phone com pany to your
Caller ID Telephone.
•
You can m onitor the inform ation as it is
displayed and decide whether or not to
answer the call.
•
If you are not at hom e, the telephone
stores the inform ation so that you can see
who called while you were out.
19
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REVIEWING MESSAGES
Total number of
calls in memory
As calls are received and stored, the display
is updated to let you know how m any calls
have been received and how m any have
been reviewed.
# 5
10/22
07:15AM
ꢀ3ꢀNEWꢀCALLS
Use the REVIEW buttons to scroll through
the list of received calls.
Number of new calls
•
Press REVIEW
recent calls (higher num bers).
to scroll toward m ore
NOTE: Check with your
local phone company
regarding name service
availability.
•
Press REVIEW
calls (lower num bers).
to scroll toward older
As you review calls, the display shows you
the following inform ation:
Indicates that this is the 3rd call in
memory and is a “new” call. RPT
stands for "repeat call" and
indicates that a new call from the
same number was received more
than once.
•
The num ber of the call (with regard to
the order received), whether it is a new
call, and if a call has been received m ore
than once from the sam e num ber.
AM
# 3RꢀNPETW
10/22
1-234-555-6789
07:15
•
•
The telephone num ber of the caller
(including area code if different than the
one you entered during phone setup).
JANEꢀDOE
Caller’s name and number is
displayed
The nam e of the caller (if this service is
available in your area).
MESSAGE ERRORS
AM
# 3ꢀNEW
10/22
07:15
If there is an error in the transm ission of
inform ation to your caller ID phone; DATA
ERROR appears in the display while the
phone is ringing. The call won't be recorded
as a new call and the erroneous data won't
be stored in m em ory.
DATAꢀERROR
20
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DELETING RECORDS
Use the DELETE button to delete the record
currently shown in the display, or all
records.
DELETING THE CURRENT RECORD
1. Press DELETE. The selected record is
im m ediately deleted.
DELETING ALL RECORDS
1. Press and hold DELETE (for
AM
10/22
555-6789
ALLꢀDELETEꢀꢀ?
07:15
# 3
approxim ately 3 seconds).
Display asks you to confirm that
you want to delete all messages.
The display asks you to confirm that you
want to delete all records.
2. Press DELETE again to delete all records.
DIALING A CALLER ID NUMBER
AM
CALLING WITHIN YOUR AREA CODE
Press the DIAL button while the num ber is
displayed to dial that num ber.
# 3ꢀNEW
10/22
555-6789
JANEꢀDOE
07:15
Press the DIAL button to call the
number shown in the display.
If the num ber is a “local long distance“
num ber (m eaning that it is within the area
code, but still needs 1+Area Code to
connect), press SHIFT and then press DIAL.
21
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CALLING OUTSIDE YOUR AREA CODE
The unit autom atically displays “1” plus the
area code of the caller when it is different
than the area code you entered during
setup.
# 3ꢀNEW
AM
10/22
1-234-555-6789
07:15
JANEꢀDOE
1+Area Code+Number is displayed
when a call is received from an
area code that is different from
the one entered during setup.
To call som eone from a different area code,
press the DIAL button.
If you have trouble dialing a num ber from
outside your area code, try one of the
following m ethods:
NOTE: In order for the
Caller ID dialing feature
to work, it is important
that you entered the
correct area code during
the setup procedure. If
you have not completed
the Setup procedure, do
so now (see page 6).
•
Hang up the phone.
Press SHIFT.
Press 1.
Press DIAL.
This rem oves the “1” from the
dialing sequence.
•
Hang up the phone.
Press SHIFT.
Press DIAL.
This rem oves the “1+Area Code” from
the dialing sequence.
See your telephone directory for long
distance dialing inform ation.
22
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MESSAGE INDICATORS
The following indicators show the status of a m essage or the unit:
BLOCKED CALL
Caller ID inform ation is withheld.
BLOCKED NAME
BLOCKED NUMBER
END OF LIST
DATA ERROR
In REVIEW m ode indicates that there is no
additional inform ation in caller ID m em ory.
Caller inform ation has been interrupted during
transm ission or the telephone is excessively
noisy.
MESSAGE WAITING
There is a voice-m ail m essage waiting in your
m ailbox. Note that voice m ail is a subscription
service; check with your local telephone
com pany for availability.
NEW
RPT
Num ber of unread calls.
Repeat call m essage. Indicates that a new call
from the sam e num ber was received m ore than
once.
REPLACE BATTERY
START OF LIST
Indicates low battery voltage.
In REVIEW m ode indicates that you are at the top
of the call log.
UNKNOWN CALLER
UNKNOWN NAME
UNKNOWN NUMBER
The incom ing call is from an area not serviced by
caller ID, or the inform ation was not sent.
23
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TROUBLESHOOTING TIPS
CALLER ID
Problem
Solution
No Display
• If you are using battery power, try replacing
the battery.
• If you are using AC power, m ake sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and
plug it in again. Either the m essage WAITING
or the m ost recent record is displayed.
• Did you order Caller ID service from your local
telephone com pany? This unit requires that
you subscribe to Caller ID service in
order to work.
Data Error Message
• The unit displays this m essage if it detects
anything other than valid Caller ID inform ation
during the silent period after the first ring.
This m essage indicates either the presence of
noises on the line, or that an invalid m essage
has been sent from the telephone com pany.
24
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TROUBLESHOOTING TIPS
TELEPHONE
Problem
Solution
No dial tone.
Won't dial out
• Check hook switch to m ake
sure it pops up.
• Make sure TONE/PULSE is set to correct
position.
• Unplug the phone, wait 30 seconds and
plug the phone back in.
Phone doesn’t ring
Low handset volum e
• Check RINGER VOLUME.
• Could have too m any phones on one line.
• Check the volum e settings.
Light and tone
feedback flutter when
dialing in PULSE m ode.
• This is norm al as power is fluctuating
with phone outpulsing.
Can’t be heard by
other party
• Make sure phone cord is securely
plugged in
.
• Make sure other phones are not OFF hook at
the sam e tim e. If so, this is norm al condition
as volum e drops when additional phones are
used at once.
Mem ory dialing
• Make sure you entered num bers correctly.
(See “Mem ory Dialing.”)
25
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GENERAL PRODUCT CARE
To keep your Caller ID phone working and looking good, follow these
guidelines:
•
Avoid putting it near heating appliances and devices that generate
electrical noise (for exam ple, m otors or fluorescent lam ps).
•
•
•
•
DO NOT expose to direct sunlight or m oisture.
Avoid dropping the unit and/or other rough treatm ent.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive powder because this will
dam age the finish.
•
Retain the original packaging in case you need to ship it at a later date.
SERVICE
The FCC requires this product be serviced only by the m anufacturer or its
authorized service agents. In accordance with FCC requirem ents, changes
or m odifications not expressly approved by Thom son Consum er
Electronics could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in this
guide or call custom er service, telephone num ber: 800-448-0329.
Attach your sales receipt to the booklet for future reference or jot down the
date this product was purchased or received as a gift. This inform ation will
be valuable if service should be required during the warranty period.
Purchase date _________________________________________________
Nam e of store _________________________________________________
26
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INDEX
B
MUTE button 12
used with Do Not Disturb feature 12
Base plate, rem oving
3
Battery installation
3
Mute feature 12
BUSY REDIAL button 11
Busy Redial feature 11
P
PAUSE Button 15
C
Product Care 26
Caller ID operation 19
Chain Dialing feature 18
Cleaning the phone 26
R
REDIAL button 10
Redial feature 10
D
REPLACE BATTERY m essage
3
Do Not Disturb feature 12
Replacing the battery
3
F
S
FLASH button 13
SPEAKER button
9
Speakerphone
8
H
Stored num bers, changing 18
Stored num bers, clearing 18
Stored num bers, dialing 18
HOLD button 12
Hold feature 12
Switching between speaker and handset
9
I
Installation
desk or tabletop
wall m ount
4
T
5
Tem porary Tone feature 12
TONE button 12
L
LCD (liquid crystal display). 7-9
V
Link Dialing feature 19
Volum e controls
adjusting
10
M
Message Indicators 23
Blocked Call 23
Blocked Nam e 23
Blocked Num ber 23
Data Error 23
End of list 23
Message Waiting 23
New 23
Repeat Call (RPT) 23
Replace Battery 23
Unknown caller 23
Unknown nam e 23
Unknown num ber 23
27
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LIMITED WARRANTY
What your w arranty covers:
•
Any defect in m aterials or workm anship.
For how long after your purchase:
•
One year.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipm ent to the rental firm , whichever com es first.)
What w e w ill do:
•
Provide you with a new, or at our option, a refurbished unit.
•
The exchange unit is under warranty for the rem ainder of the original product’s
warranty period.
How to m ake a w arranty claim :
•
Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recom m end using the original carton and packing m aterials.
•
Include in the package evidence of purchase date such as the bill of sale. Also print your
nam e and address and a description of the defect. Send standard UPS or its equivalent to:
Thom son Consum er Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
•
•
Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
A new or refurbished unit will be shipped to you prepaid freight.
What your w arranty does not cover:
•
Custom er instruction. (Your Owner’s Manual provides inform ation regarding operating
instructions and user controls. For additional inform ation, ask your dealer.)
•
•
•
•
•
•
Installation and set-up service adjustm ents.
Batteries.
Dam age from m isuse or neglect.
Products which have been m odified or incorporated into other products.
Products purchased or serviced outside the USA.
Acts of God, such as but not lim ited to lightning dam age.
Product Registration:
•
Please com plete and m ail the Product Registration Card packed with your unit. It will
m ake it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
How state law relates to this w arranty:
•
This warranty gives you specific legal rights, and you m ay have other rights which vary
from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for warranty inform ation.
•
Model 2-9398
347A8081-0001 (Rev. 1 E/S)
96-10
Printed in China
P.O. Box 1976, Indianapolis, IN 46206
© 1996 Thom son Consum er Electronics, Inc.
Tradem ark(s) ® Registered
Marca(s) Registradas
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