Quatech Switch Serial Device Server User Guide

CONNECT WITH  
RELIABILITY  
Serial Device Server  
User’s Manual  
QUATECH, INC.  
5675 Hudson Industrial Parkway  
Hudson, Ohio 44236-5012  
Toll free: 1-800-553-1170  
Quatech Device Server  
User’s Manual P/N: 940-0183-153  
Manual Revision 1.53  
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Quatech SDS User’s Manual  
Introduction  
Table of contents  
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Introduction  
Quatech SDS User’s Manual  
Figures  
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Quatech SDS User’s Manual  
Introduction  
Tables  
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Quatech SDS User’s Manual  
Introduction  
Introduction  
Quatech’s line of Serial Device Servers (SDS) is designed to network-  
enable any device currently using RS-232 or RS-422/485 serial  
communications protocols. Our Device Servers provide industry-  
leading hardware and user-friendly software to make connecting your  
serial devices to an Ethernet network a surprisingly simple process.  
There are many reasons to network your serial devices using a  
Quatech Device Server, such as:  
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Remote support – support personnel can diagnose and repair  
many problems by communicating with your serial devices via the  
Internet or Intranet.  
Note: For on-line technical  
support, see Quatech’s Web site.  
Remote management – install new firmware or software upgrades  
on your serial devices without physically removing them from  
service.  
Efficient communications – instead of having one device  
communicating with one computer, your device can communicate  
with any computer on the network.  
A typical scenario:  
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Wireless freedom – Wi-Fi-enabled Device Servers provide serial-  
to-wireless connectivity to your network.  
You have a serial device  
that is operated by a PC.  
The application software on  
the PC “talks” to the serial  
device using COM port 3.  
Unfortunately, anyone who  
wants to communicate with  
that device must come to the  
local PC. This can be very  
time consuming if the serial  
device is located in a remote  
area, and expensive if you  
need a PC for every serial  
device.  
A Device Server eliminates  
the need for a local PC and  
allows anyone with the  
proper application software,  
the Quatech Device Server  
drivers, and authorized  
access to the network, to  
communicate with the serial  
device.  
Lower cost of ownership – no need to upgrade serial devices to  
newer, costlier versions containing built-in Ethernet interfaces –  
if such an upgrade is even available!  
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Extended service life of software – your existing software can be  
used to communicate with the serial device as if connected to a  
local COM port; the network connection is “invisible” to the  
application.  
After following the simple steps included in the Quick Start Guide to  
attach your network and serial devices to the appropriate connectors  
on the Serial Device Server, you’ll need just a few more minutes to  
install the driver. You’ll then be able to communicate with the serial  
device via its own application software and with the SDS using a Web  
browser!  
To network-enable a serial device, plug it into the serial port located  
on the Device Server. Plug in the network Ethernet cable and power  
source, and load the Quatech device drivers onto a host PC anywhere  
on the network, using the instructions provided. The Quatech device  
drivers will install the SDS’ serial ports as if they were additional  
local COM ports in Windows. Simply change the settings in the serial  
device’s application software to look for the serial device on the new  
COM port. It’s that easy!  
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Introduction  
Quatech SDS User’s Manual  
Understanding how virtual communication ports work  
Single port Device Servers allow you to network individual serial  
devices such as printers, simple terminals, or medical monitoring  
equipment that were previously accessible only via a direct link.  
Note: Quatech Device Server  
technology now allows access  
to individual serial devices by  
anyone with access to the  
network on which they are  
installed.  
According to Dataquest, a Device Server is a “specialized network-  
based hardware device designed to perform a single or specialized set  
of functions with client access independent of any operating system or  
proprietary protocol.” In terms of your new SDS, this means that you  
can connect any serial device to your network by connecting the serial  
device to a serial port on your SDS and connecting the Ethernet port  
on your SDS to your network.  
Note: Anyone in your organization  
with a PC can connect to the The SDS, once it has been correctly configured, makes accessing a  
serial device over the network  
just as though the two devices  
were directly connected.  
single serial device such as a time clock from your network a  
transparent operation. This means that a PC can perform all the  
operations in the same way it would if the serial device were plugged  
directly into its serial port.  
A network connection allows operation of serial devices at much  
greater distances than can be accomplished with a direct serial  
connection. Your SDS uses the TCP/IP protocol suite for network  
communications. This means that communication through an SDS  
can actually be more reliable than communication over long serial  
lines, which lacks the advanced error checking built into TCP/IP.  
Note: A protocol is a set of rules  
that notifies  
a
transmitting  
device and a receiving device  
that the other is present and  
ready to exchange information,  
when the exchange is complete,  
and whether it was successful.  
Another benefit of accessing a serial device through an SDS is that  
you can monitor and manage the device remotely, even from across  
the world, if you have authorization and the network connection is to  
the Internet.  
Understanding MAC and IP addresses and port numbers  
Identifying the Ethernet (MAC) address  
Ethernet address, hardware address, and MAC address are all  
Note: You can find the unit’s  
Ethernet (MAC) address on the  
equivalent names for a device’s unique network address. In the case  
of an SDS, the first three bytes identify the unit as a Quatech  
product. The last three bytes are unique to each unit and are  
assigned when the unit is released from production. Colons separate  
the bytes. The following is an example of an SDS Ethernet (MAC)  
address:  
product  
information  
label  
located on the bottom of the  
unit.  
00:0B:28:12:34:56  
Quatech’s  
Unique product  
unique identifier identifier  
Assigning an IP address  
Every device that communicates over the Internet must have a  
unique IP address. You can assign an IP address to your SDS by  
either of two methods:  
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Through the Installation Wizard for initial configuration  
Through the Web interface for reconfiguration and maintenance  
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Quatech SDS User’s Manual  
Introduction  
Using Port numbers  
In order for devices to communicate via a TCP connection or a UDP  
datagram, they must know each other’s IP address and port number.  
The SDS driver automatically sets the unit’s port number for you.  
Note: You can think of the IP  
address as a telephone number  
and the port number as a  
telephone extension.  
A specific port number identifies each SDS serial port. An SDS  
assigns a port number of 5000 to the first port, and then increments  
the port number sequentially for each subsequent serial port. SDS  
drivers must see the first port as IP address: 5000.  
Note: This information is  
useful for firewall configuration.  
Identifying operating modes  
Normal, Tunneling, Raw TCP, Auto TCP, and Raw UDP are all  
different schemes to make a serial connection across a network using  
one or more Serial Device Servers.  
Normal mode  
If you use Quatech’s virtual COM port drivers or the IntelliSock™  
SDK (see TCP socket services – IntelliSock™ on page 6), you should  
use the Normal mode to make your network connections. Normal  
mode is used in the vast majority of applications. Unless you are  
certain that you need to use a different mode, go ahead and configure  
your SDS in Normal mode. This mode allows for complete software  
control of the serial port by an application program.  
Note: Normal is the standard  
connection mode for an SDS.  
Tunneling mode  
Serial Tunneling allows two Device Servers and their Ethernet  
TCP/IP connection to act like a direct cable connection between two  
serial devices. No host computer is required.  
Note: In Tunneling, a master  
sends out the configuration  
information to a slave so that  
the slave can communicate  
with it.  
Tunneling is very simple to use. Using the SDS’ web interface,  
designate one SDS’ serial port as the tunneling master and the other  
SDS’ port as the tunneling slave. Configure the master with the serial  
port settings desired for the connection as well as the IP address of  
the tunneling slave. The master makes the connection and automatically  
configures the slave with the corresponding settings.  
Raw TCP mode  
In Raw TCP mode, serial port data travels over the TCP/IP  
connection without any protocol wrapper. You must configure the  
serial port settings using the SDS’ web interface. Raw TCP mode  
works with most third party universal serial device server drivers.  
Note: You could use Raw TCP  
if you were running a simple,  
custom TCP application.  
Auto TCP mode  
Auto TCP mode is a special case of Raw TCP mode that allows the  
SDS to act as a network client and to initiate a TCP connection to a  
network host. You can configure the SDS so that it makes the  
connection in one of two possible instances:  
Note: Auto TCP is the only  
communication mode that lets  
an SDS initiate the connection.  
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It receives serial data (Data mode).  
It sees that the DSR input is active (DSR mode).  
As with Raw TCP mode, you must configure the serial port settings  
using the SDS’ web interface. You must configure the SDS with the  
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Introduction  
Quatech SDS User’s Manual  
IP address and TCP port number of the network host to which it  
should connect. If the SDS is idle, it will listen for normal Raw TCP  
mode connections from the network host.  
Raw UDP mode  
Raw UDP is used primarily for broadcasting messages over a network.  
It is lightweight and efficient; however, your application program  
must handle all error processing and retransmission. Quatech  
supports the following modes of UDP communication:  
Note: Raw UDP can provide  
one-to-many communications.  
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Multicast (transmits to specified group of recipients)  
Broadcast (transmits to unspecified recipients)  
Point-to-Point (transmits to one recipient)  
Identifying Quatech’s SDS product line  
Quatech provides a family of SDS products. SSE-100, DSE-100, QSE-  
100, and ESE-100 provide one, two, four, and eight RS-232 ports for  
your serial devices, respectively. SSE-400, DSE-400, QSE-400, and  
ESE-400 allow you to software-select between RS-232 and RS-  
422/485 communications. For convenience, this manual refers to all  
these products as SDS unless otherwise noted.  
Table 1 - SDS models  
Note: All models are available  
with surge suppression as an  
–SS option. For example, the 4-  
port RS-232 unit with DB-9  
connectors and surge suppression  
would have a part number of  
QSE-100D-SS.  
RS-232  
Device  
RS-232/422/485  
Device  
Ports  
SSE-100  
DSE-100  
QSE-100  
ESE-100  
1
2
4
8
SSE-400  
DSE-400  
QSE-400  
ESE-400  
Quatech’s SDS products all perform the same function (see notes),  
differing mainly in the number of serial ports available or in the  
serial protocol supported. All “D” models, which add a suffix of D to  
the part number, (e.g. SSE-100D) are supplied with DB-9 connectors.  
Note: SDS products with a “W”  
in their part numbers (such as  
SSEW-100) implement Wi-Fi  
technology. They provide serial-  
to-wireless communications in All “M” models, which add a suffix of M to the part number, (e.g.  
addition to all standard SDS  
functions.  
QSE-100M) are supplied with 10-pin RJ-45 adapters that attach to  
the DB-9 connectors.  
System requirements  
Quatech’s SDS ships with device drivers for Windows 2000, Windows  
NT4, Windows XP, and Linux. Other operating systems can access  
the SDS using Raw TCP mode or the IntelliSock™ TCP socket  
services. Quatech will provide reference materials and utilities to  
assist those who wish to do so.  
Contact our sales department for details on current software  
offerings. Most device drivers are available for download from the  
Quatech World Wide Web site at http://www.quatech.com/.  
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Quatech SDS User’s Manual  
Introduction  
Features  
Quatech Device Servers can connect virtually any serial device to any  
standard Ethernet network (Intranet or Internet) using TCP/IP  
protocols. The following list details some of the serial devices an SDS  
can bring to your fingertips:  
Note: Quatech Device Servers  
capture data from legacy serial  
devices without having to go  
through a PC.  
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Security system alarm/access control devices  
Industrial computers and sensors  
Point-of-Sale (POS) peripherals  
Time clocks  
Banking peripherals and ATM machines  
Medical equipment  
Protocol support  
The SDS communicates over an Ethernet network using the standard  
IP and TCP protocols to ensure data integrity and accurate targeting.  
An SDS supports the following protocols:  
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Network addressing, routing, and data block handling: IP  
Network communications: TCP, UDP, DHCP, HTTP, and ARP  
Network management: SNMP  
SNMP Network management support  
The Simple Network Management Protocol (SNMP) agent running on  
your SDS collects network statistics such as the amount of data  
transmitted and received, the number of frames that contain errors,  
and the speed of the interface.  
Note: Only SDS devices with a  
firmware revision level of 5.0  
and above can support SNMP.  
To determine the revision level  
of an SDS, check the bottom of  
the Home page in the Web-  
based interface (see page 43).  
A network management system consists of these four parts:  
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Network manager – One or more workstations used to monitor  
and manage the elements comprising a network  
Managed system – Composed of managed devices on the network  
running the agent process, such as an SDS  
Management Information Base (MIB) – Standard organization  
scheme for storing data records; an SDS device with a firmware  
revision of 5.0 and above supports MIB-II  
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Network management protocol – SNMP is a set of rules governing  
the exchange of management information between a network  
manager and the elements of a managed system  
Note: SNMP is used to  
communicate status updates  
and parameter values between  
a remote device such as an  
SDS and a network manager.  
The SDS supports MIB II, which is a standard set of statistics. It  
includes information on system interfaces, address translation, IP,  
ICMP, TCP, UDP, transmission, and SNMP group information.  
For example, the agent running on the SDS collects network statistics  
including the amount of data transmitted and received, the number of  
frames that contain errors, the percentage of utilization of the  
network, maximum packet size, speed, MAC address, and whether  
the device is up and working. The agent provides a whole tree of  
Note: The SDS is a read-only  
device. You cannot set any  
parameters via SNMP.  
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Introduction  
Quatech SDS User’s Manual  
information that a management network host can retrieve using the  
Get command.  
Note: Traps are messages or  
alarms generated by an SNMP  
agent to indicate to the SNMP  
In addition to providing information upon request, the SDS supports  
a cold start Trap, which is a spontaneous message the SDS initiates  
whenever it boots up.  
manager that  
a
significant  
event has occurred.  
Wi-Fi implementation  
Wi-Fi, short for wireless fidelity, allows Wi-Fi-enabled devices to  
connect to an Ethernet/Internet network without cables or wires. You  
can use a Wi-Fi network to connect these devices to each other, to the  
Internet, and to wired networks. Wi-Fi is a fast, powerful, reliable,  
and secure alternative to wired communication.  
Note: Wi-Fi is a wireless Ethernet  
communication option.  
Quatech’s Wi-Fi-enabled SDS devices provide serial-to-wireless  
network connectivity. They enable you to connect to and communicate  
with your serial devices over 802.11b wireless networks. These units  
all have a “W” incorporated in their names, such as SSEW-100 or  
DSEW-400.  
There are two access modes you can use with your Wi-Fi SDS,  
depending on whether or not an access point (AP) is involved.  
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Infrastructure uses an access point to link the SDS to other  
network devices.  
Note: To setup the Wireless  
SDS, you must first connect to  
it in wired Ethernet mode to  
obtain the IP address. Then,  
use the Web browser to  
configure the network settings  
for Wi-Fi communications.  
For example, an SDS connected to a POS device by a serial cable  
will send and receive POS data through an AP to a wireless  
network. Any PC connected to that network (either by a wired  
connection or via an AP) can communicate directly with the POS  
device. Optional WEP and WPA security protocols can encrypt  
data to protect it during transmission from the SDS to an AP.  
See Enabling Wi-Fi Device  
Servers on page 14 for details  
on installing and configuring  
your wireless SDS.  
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Ad hoc directly links a SDS with another device without going  
through an access point. For example, if you connect a security  
camera’s serial port to an SDS, a wireless PC can connect directly  
to the security camera through the SDS without ever going  
through an AP.  
Before an SDS can communicate on an 802.11b wireless network, the  
WLAN settings must match those of the wireless network. By default,  
an SDS is set to Infrastructure network mode and its wireless  
Network Name (SSID) is blank, which will allow it to connect to any  
available wireless network.  
TCP socket services – IntelliSock™  
The SDS implements Quatech’s IntelliSock™ TCP socket services.  
Quatech supplies device drivers for Windows 2000, NT4, XP, and  
Linux to make the SDS look like it is a built-in COM port.  
Note: Quatech’s IntelliSock™  
provides the most flexible and  
powerful TCP socket services  
available for custom applications.  
IntelliSock offers you the option of interfacing directly to the SDS  
through a TCP socket programming interface rather than using the  
virtual COM port device drivers. IntelliSock can be used with any  
operating system that supports TCP/IP communication.  
Note: If you do not need the  
power of the IntelliSock interface,  
the Raw TCP mode provides a  
simple way of using a direct  
TCP connection with the SDS.  
Refer to the IntelliSock Software Developer’s Kit (SDK) folder on the  
installation CD-ROM for documentation and sample code.  
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Quatech SDS User’s Manual  
Introduction  
Getting started  
Unpacking your SDS  
Follow these steps to unpack your SDS.  
Step  
Procedure  
Remove the SDS from the box.  
Description  
Step 1  
Step 2  
Remove all packing material from the SDS. Save the packaging in case you ever need  
to store the unit or return it to Quatech  
for service.  
Step 3  
Check the contents of the package to make The complete SDS package ships in a  
sure you have received everything listed  
below:  
single box.  
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SDS  
Power cable  
Power source  
Loopback connector(s)  
CD-ROM containing the SDS device  
drivers and configuration software  
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Quick Start Guide  
Step 4  
Check the SDS and accessories for shipping Pay particular attention to the SDS’ case  
damage.  
and port connectors. If anything is  
missing or damaged, contact your  
Quatech sales representative.  
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Introduction  
Quatech SDS User’s Manual  
Identifying parts  
Figure 1 shows the connectors and indicator lights (LEDs) of the SDS.  
See below for a description of each item shown.  
Figure 1 – Connectors and Indicators  
The actual number and  
location of serial ports will  
vary according to the model.  
Power LED  
Data LEDs  
Power jack  
Speed LED  
Ethernet jack  
Power jack  
Link LED  
Serial ports  
Reset button  
Status LED  
Speed LED  
Link LED  
Status LED  
Reset button  
Ethernet jack  
Power LED  
Data LEDs  
Serial ports  
The SDS has several indicator LEDs:  
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Power (blue) – indicates when the SDS has line power  
Data (red/green) – indicates serial port data activity by blinking red for RS-232 or green for RS-422/485  
Status (green) – indicates when the embedded processor is up and running  
Link (green) – indicates when a network link has been established; located in the Ethernet connector  
Speed (amber) – differentiates between 100Base-T (glowing) and 10Base-T (off) Ethernet connection speeds; located in  
the Ethernet connector  
The DB-9 serial port(s) connect to your serial device(s) and can support RS-232, RS-422, or RS-485 connections. They are  
located either to the left, to either side of the Ethernet port, or on the front panel, depending on the model.  
The RJ-45 Ethernet jack connects the SDS to the Internet or to your Intranet. It has two small status LEDs: Link (green) and  
Speed (amber).  
The power jack should be connected to a +5V power source, as provided with the SDS.  
The Reset button puts the SDS through a reset cycle and can also restore the SDS to the factory default settings.  
The information label (not shown) is on the bottom of the SDS. It includes the following:  
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MAC address  
Serial number  
Certifications  
Pinout diagram  
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Quatech SDS User’s Manual  
Introduction  
Understanding LED codes  
The SDS LEDs inform you of the communications status and activity  
of the SDS. The following table lists the possible states of the LEDs  
and their meaning.  
Table 2 - SDS LED codes  
LEDs  
Meaning  
Link (green)  
On steady = connected to network  
On steady for Wi-Fi SDS units:  
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Infrastructure = SDS is  
associated with Access Point  
Ad hoc = SDS has found  
device to communicate with  
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Speed (amber)  
Off = 10 Mbps network connection  
established if Link LED is on  
On steady = 100 Mbps network  
connection established  
Data (red/green)  
Status (green)  
Red = RS-232 connection  
Green = RS-422/485 connection  
Blinking = data activity  
On = SDS is up and running  
The Status LED also works in  
conjunction with the Reset button  
as follows:  
1. To restore the SDS to the  
factory default configuration,  
push in and hold the Reset  
If the Reset button is held during  
the first 10 seconds of bootup, the  
Status LED flashes at a rate of 1  
button. When the Status LED flash every 2 seconds for 10  
starts flashing slowly, and  
before it starts flashing  
rapidly, release the button.  
The SDS then restarts  
automatically.  
seconds. If the button is released  
during this time period, the  
configuration is reset to factory  
defaults.  
Note: If you press and  
immediately release the Reset  
button, the SDS restarts  
automatically with no changes.  
Also, if you continue holding  
the Reset button longer than 20  
seconds, the Status LED stops  
flashing and no changes are  
made.  
2. To restore the SDS to the  
If the Reset button is held past the  
first 10 seconds of bootup, the LED  
factory default firmware  
revision, push in and hold the flashes faster at a rate of 1 flash  
Reset button. When the Status every second for 10 seconds. If the  
LED changes from a slow flash button is released during this time  
to a rapid flash, release the  
button. The SDS then restarts factory default firmware revision.  
period, the SDS is reset back to the  
automatically.  
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Introduction  
Quatech SDS User’s Manual  
Locating serial and network ports  
Serial port(s)  
SDS serial ports connect via cables to your serial device(s). The  
Note: The location of the serial  
port(s) varies, depending on  
the model.  
number of these ports will vary depending on the SDS model. All SDS  
models come with DB-9 serial port connectors. RS-232 “M” models  
include adapter plugs to convert the DB-9 connectors to RJ-45  
connectors. See Making connections on page 13 for directions on  
connecting an SDS serial port to a serial device.  
The following figures and tables show the serial port pinouts for RS-  
232 and RS-232/422/485 applications.  
Figure 2 - DB-9 pinouts  
Figure 3 and Tables 3 and 4  
show the RS-232/422/485  
DB-9 pinouts and signal  
descriptions.  
Table 3 - RS-232 signals on DB-9 connector  
RS-232 signal description  
Data Carrier Detect (DCD)  
Receive Data (RxD)  
DB-9  
1
2
3
4
5
6
7
8
9
Transmit Data (TxD)  
Data Terminal Ready (DTR)  
Signal Ground (GND)  
Data Set Ready (DSR)  
Request To Send (RTS)  
Clear To Send (CTS)  
Ring Indicator (RI)  
Table 4 - RS-422/485 signals on DB-9 connector  
RS-422/485 signal description  
four-wire mode  
DB-9 RS-422/485 signal description  
Note: Pins labeled NC are  
indeterminate in two-wire mode  
and should be left unconnected.  
two-wire mode  
Auxiliary Input (AuxIn–)  
Receive Data (RxD+)  
1
2
3
4
5
6
7
8
9
NC  
NC  
Transmit Data (TxD+)  
Auxiliary Output (AuxOut–)  
Signal Ground (GND)  
Receive Data (RxD–)  
Transmit/Receive Data (Data+)  
NC  
Signal Ground (GND)  
NC  
NC  
NC  
Auxiliary Output (AuxOut+)  
Auxiliary Input (AuxIn+)  
Transmit Data (TxD–)  
Transmit/Receive Data (Data–)  
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Quatech SDS User’s Manual  
Introduction  
Figure 3 - RJ-45 pinouts (DB-9 to RJ-45 adapter)  
Figure 4 and Tables 5 and 6  
show  
the  
RS-232/422/485  
-RJ-45 pinouts and signal  
descriptions.  
Table 5 - RS-232 signals on RJ-45 connector (DB-9 to RJ-45 adapter)  
RS-232 signal description  
Ring Indicator (RI)  
RJ-45  
Note: If your serial port cable  
uses an 8-pin RJ-45 plug, you  
can use the center eight pins of  
the SDS’ RJ-45 connector for  
RS-232 communications. You  
will lose access to the Ring  
Indicator signal.  
1
Request To Send (RTS)  
Data Terminal Ready (DTR)  
Signal Ground (GND)  
Transmit Data (TxD)  
Receive Data (RxD)  
2
3
4
5
6
Data Carrier Detect (DCD)  
Data Set Ready (DSR)  
Clear To Send (CTS)  
No Connection  
7
8
9
10  
Table 6 - RS-422/485 signals on RJ-45 connector (DB-9 to RJ-45 adapter)  
RS-422/485 signal description RJ-45 RS-422/485 signal description  
Note: Pins labeled NC are  
indeterminate in two-wire mode  
and should be left unconnected.  
four-wire mode  
two-wire mode  
Transmit Data (TxD–)  
Auxiliary Output (AuxOut+)  
Auxiliary Output (AuxOut–)  
Signal Ground (GND)  
Transmit Data (TxD+)  
Receive Data (RxD+)  
Auxiliary Input (AuxIn–)  
Receive Data (RxD–)  
Auxiliary Input (AuxIn+)  
No Connection  
1
2
Transmit/Receive Data (Data–)  
NC  
NC  
3
4
Signal Ground (GND)  
5
Transmit/Receive Data (Data+)  
NC  
6
NC  
NC  
NC  
7
8
9
10  
No Connection  
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Introduction  
Quatech SDS User’s Manual  
Network port  
All SDS devices have one eight-pin RJ-45 Ethernet port on the back  
panel.  
Figure 4 - RJ-45 Ethernet port pinout  
1 2 3 4 5 6 7 8  
Figure 5 and Table 7 show the  
Ethernet RJ-45 pinouts and  
signal descriptions.  
Table 7 - RJ-45 Ethernet port signals  
Ethernet signal description RJ-45  
Transmit Data (TxD+)  
Transmit Data (TxD–)  
Receive Data (RxD+)  
No connection  
1
2
3
4, 5  
6
Receive Data (RxD–)  
No connection  
7, 8  
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Quatech SDS User’s Manual  
Making connections  
Making connections  
You can easily connect each serial port on your SDS to any serial device  
that you want to make accessible to an Ethernet network.  
Figure 6 shows a four-port  
SDS connected to a printer.  
Figure 5 - Connecting an SDS to a serial device  
Serial device  
Electrical  
outlet  
SDS  
Power  
cord  
Serial cable  
Power  
source  
10/100  
Ethernet  
connection  
Follow these steps to connect your SDS to one or more serial devices.  
Step  
Procedure  
Description  
Step 1  
Step 2  
Step 3  
Step 4  
Make sure the serial device you are  
connecting to the SDS is turned off.  
The SDS should be unplugged.  
Connect a serial cable between the SDS  
and your serial device.  
See Serial port(s) on page 10 for pinout  
and connector information.  
Connect an Ethernet cable between your  
Ethernet outlet and the SDS’ 10/100 port. panel.  
The Ethernet port is located on the back  
Insert the power source jack into the  
power plug on the back of the SDS.  
An SDS requires a 5-VDC, 2-A (10-W  
max) power source. The power source  
ships with the SDS.  
Note: These are the available power cables:  
920-0111-01A  
920-0112-01A  
920-0113-01A  
920-0114-01A  
Std North America  
Std Continental Europe  
Std United Kingdom  
Std Australia  
Step 5  
Step 6  
Plug the power source into a wall socket.  
Power up the serial device.  
The SDS powers up automatically.  
Now you are ready to install the device  
drivers!  
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Enabling Wi-Fi Device Servers  
Quatech SDS User’s Manual  
Enabling Wi-Fi Device Servers  
Quatech’s Wi-Fi Device Servers need to have a wireless network  
connection established before they can be configured for use. To  
enable the wireless connection, you need to obtain the SDS’ IP  
address as outlined below. Once you have the IP address, you can  
configure the SDS for wireless communications via the Web interface.  
Note: Wi-Fi Device Servers link  
via an AP in Infrastructure  
mode; they connect directly to  
another device in Ad hoc mode.  
In Infrastructure mode, you can use your wireless SDS just as you  
would a wired SDS, but it will communicate via an access point on  
the 801.11b network rather than through an Ethernet cable. The SDS  
will scan all channels until it finds an AP, at which time the Link  
LED on the Ethernet port will glow green.  
Note: In Ad hoc mode, the Link  
LED on the Ethernet port will  
glow green when your wireless  
SDS finds and communicates  
with another device.  
The following briefly describes how to obtain the IP address of the SDS  
and to enable wireless communications. For greater detail, see Installing  
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Quatech SDS User’s Manual  
Enabling Wi-Fi Device Servers  
Step  
Procedure  
Description  
Step 1 Turn on the power to your computer  
system.  
Step 2 Insert the Quatech SDS installation CD- If the CD-ROM does not launch  
ROM into your CD-ROM drive.  
automatically, select Start – Run from the  
Task bar, browse to the CD-ROM drive,  
and select the ThinQ.exe file. Click “OK” in  
the Run window to launch the installation.  
Step 3 From the Main Menu, select Install SDS.  
Click Next.  
Step 4 Connect the Ethernet port on your SDS  
Use a CAT5 or better Ethernet cable to attach  
either to the NIC port on your computer the SDS.  
or to a switch/hub.  
Step 5 Connect power to the SDS. When the SDS When the SDS is ready, the Status, Power,  
is ready, click the Next button to search and Link LEDs should glow.  
for Serial Device Servers.  
Step 6 When the search is finished, find your  
SDS and make note of its IP address.  
You will need this address for the network  
configuration.  
Press Cancel to abort the installation  
procedure.  
Step 7 Open your Web browser and type the IP The Quatech Device Server Home page  
address for the SDS in the Web browser’s displays.  
URL (address) field.  
Step 8 Click on Network in the selection bar.  
Step 9 Select Infrastructure as the Access Mode.  
Step 10 Configure the Device Server’s SSID to  
match the access point’s SSID.  
To communicate wirelessly, the AP and the  
SDS must both use the same SSID. If you  
don’t know the proper SSID, check with your  
system administrator.  
Note: The Channel setting is only used in Ad hoc  
mode. In Infrastructure mode, the AP determines  
the channel.  
Step 11 Press Submit to configure the SDS with The IP Address Update successful screen  
your settings.  
displays.  
Step 12 Reset the SDS.  
Click on the link to perform a remote reset,  
and then press Reset.  
Step 13 Remove the Ethernet cable from the SDS Be sure to remove the Ethernet cable before  
during the reset process. the reset process is finished.  
Step 14 Leaving the Ethernet port unconnected, When you are finished, you are ready to  
perform the procedure shown in Installing install your wireless SDS in its final location.  
the device drivers starting on page 16,  
skipping Step 6.  
For details on connecting your wireless SDS  
to a serial device, see Making connections  
starting on page 13, skipping Step 3.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Installing the device drivers  
Note: You must install the  
drivers on the installation CD-  
ROM on every computer that  
accesses the device(s) attached  
to the SDS.  
This section explains how to install the SDS software under the  
Windows 2000, Windows NT4, and Windows XP operating systems.  
The Quatech Device Server Install Wizard helps you to add new SDS  
hardware. It takes into account a variety of circumstances and directs  
you to jump to different Steps as needed. Click on the blue “Go to  
Step” text in the Description column to automatically jump to that  
step. Continue from that point until you are directed to a different location.  
Hint: Click on Go to Step in  
the rightmost column to jump  
to your next step.  
Step  
Procedure  
Description  
Step 1  
Turn on the power to your computer system. This is the client PC in which the SDS  
drivers are to be installed.  
Step 2  
Step 3  
Insert the Quatech SDS installation CD-  
ROM into your CD-ROM drive.  
This is the CD that shipped with the SDS.  
The CD-ROM should launch automatically. The Quatech Serial Device screen displays,  
followed by the Main Menu screen.  
Continue with Step 4.  
If the CD-ROM does not launch  
The Quatech Serial Device screen displays,  
automatically, select Start – Run from the followed by the Main Menu screen.  
Task bar, browse to the CD-ROM drive,  
and select the ThinQ.exe file. Click “OK” in  
the Run window to launch the installation.  
Continue with Step 4.  
Figure 6 - Main Menu screen  
Figure 7 illustrates the Quatech  
Install Wizard’s Main Menu  
screen. The Wizard helps you  
to install the drivers and  
configure the SDS. This  
installation adds the SDS to  
the devices in the Windows  
Device Manager under Multi-  
port serial adapters and  
installs the serial port(s) as it  
would a standard COM port(s)  
under Ports (COM & LPT).  
Note: Press the Help key for  
additional information as you  
go through the installation  
procedure.  
Step  
Procedure  
Description  
Step 4  
From the Main Menu, select Install SDS.  
The Quatech Install Wizard launches and  
displays the Welcome screen. Continue  
with Step 5.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 7 - Welcome screen  
Figure 8 illustrates the Quatech  
Install  
screen.  
Wizard’s  
Welcome  
Step  
Procedure  
Click the Next button to continue.  
Description  
Step 5  
The Prepare to Install screen displays.  
Continue with Step 6.  
Figure 8 - Prepare to Install screen  
Figure 9 illustrates the Prepare  
to Install prompt. Be sure to  
read this screen carefully  
before proceeding.  
Note: Press the Help key for  
additional information as you  
go through the installation  
procedure.  
Step  
Procedure  
Description  
Step 6  
Connect the Ethernet port on your SDS to If you cannot immediately attach the SDS  
one of the following:  
to the target installation site, temporarily  
attach it to the local hub or your computer’s  
NIC for configuration purposes.  
¾
¾
¾
Desired installation location,  
Hub on your local subnet, or  
Notes: Use a CAT5 or better Ethernet cable  
to attach the SDS to your network.  
Network Interface Connection (NIC)  
on your computer using an Ethernet  
crossover patch cable.  
If your SDS is pre-configured for your  
network, attach it now to the appropriate  
subnet location.  
Continue with Step 7.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Step  
Procedure  
Description  
Step 7  
Connect power to the SDS.  
Connect the cable attached to the power  
source to the SDS. Plug the connector of  
the unattached power cable into the  
power source’s socket. Plug the other end  
of the cable into a power outlet. The SDS  
powers up and the blue Power LED  
lights.  
Step 8  
Step 9  
Confirm that the SDS is ready to proceed. The Status LED to the left of the power  
jack should glow green. The Power LED  
should glow blue and the Link LED  
should glow green.  
Click the Next button to search for device  
servers.  
The Search network for Serial Device  
Servers screen displays and the Wizard  
searches the local subnet for active serial  
device servers.  
Continue with Step 10.  
Figure 9 - Search network for Serial Device Server(s) screen  
Figure 10 shows the search  
results for all active device  
servers on the local subnet.  
Step  
Procedure  
Description  
Step 10 When the search is completed, look in the  
list of detected devices.  
¾
If you find your SDS, highlight it and  
click on I have selected the device I  
wish to install. Press Next.  
Continue with Step 11.  
¾
If you do not see your SDS, click on  
the Retry Search button. If it still is  
not found, click on “My device was not  
found.” Press Next.  
The Locate the Serial Device Server  
screen displays. Go to Step 42.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Step  
Procedure  
Description  
Step 11 One of two possible screens displays:  
¾
Where is the Serial Device Server  
attached?  
If your SDS is directly connected to your  
computer or to the local subnet, the  
Where is the Serial Device Server  
attached screen displays.  
Continue with Step 12.  
¾
Reconfigure the Serial Device Server  
If your SDS is remotely connected, the  
Wizard offers you the option to change  
the configuration and move the SDS to  
the subnet where it will be permanently  
installed. The Reconfigure the Serial  
Device Server screen displays.  
Go to Step 30.  
Figure 10 - Where is the Serial Device Server attached screen  
Figure 11 asks you to specify  
whether the SDS is in its final  
installation location of if it is  
temporarily installed while you  
configure it.  
Caution! Do not unplug or  
move the SDS at this time.  
Step  
Procedure  
Description  
Step 12 Select one of two options:  
¾
¾
The SDS is attached to the location  
where it will be installed and used.  
Choose this option if the SDS is  
installed where you intend to use it.  
Continue with Step 13.  
The SDS is plugged into a temporary  
location for configuration purposes.  
Choose this option if you need to move  
the SDS to another location before using  
it. Continue with Step 13.  
Step 13 Press Next to continue.  
One of two possible screens displays:  
¾
Network Connectivity Test  
If your SDS is installed in its final location,  
the Network Connectivity Test screen  
displays. Continue with Step 14.  
¾
Reconfigure the Serial Device Server  
The Wizard helps you to configure and  
move the SDS to its permanent spot.  
Go to Step 30.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 11 - Network Connectivity Test screen  
Figure 12 shows the Network  
Connectivity Test prompt. This  
prompt informs you that the  
Wizard is ready to check the IP  
connectivity of the SDS.  
Step  
Procedure  
Description  
Step 14 Press the Next button to run the IP  
The Retrieving Unit Configuration pop-  
up box displays briefly.  
connectivity test.  
Continue with Step 15.  
Figure 12 - Retrieving Unit Configuration pop-up box  
Figure 13 shows the Retrieving  
Unit Configuration pop-up box.  
This box shows the configuration  
retrieval progress and closes  
when it is complete.  
Step  
Procedure  
Description  
Step 15 Depending on whether the test passes or  
fails, one of two screens displays:  
If the test passes, the TCP/IP Network  
Configuration Parameters screen  
displays. Continue with Step 16.  
¾
TCP/IP Network Configuration  
Parameters  
If the test fails, the Network Connectivity  
Test Failed screen displays.  
Go to Step 55.  
¾
Network Connectivity Test Failed  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 13 - TCP/IP Network Configuration Parameters screen  
Figure 14 shows the following  
TCP/IP network configuration  
parameters:  
¾
¾
¾
¾
Address type  
IP Address  
Subnet mask  
Default gateway  
Caution! If your address  
type is Dynamic, the Wizard  
asks you to confirm that  
you want the DHCP server  
to assign the IP address for  
your SDS. Be aware that if  
your DHCP server is not  
configured to assign the  
same address to the SDS  
every time, communication  
with the SDS may fail should  
the SDS ever be reset.  
Step  
Procedure  
Description  
Step 16 Note the TCP/IP configuration parameters. The SDS initially ships with a DHCP  
address type.  
Note: If the SDS is attached to a network  
utilizing a DHCP server, it will ask for and  
obtain a valid IP address from that server.  
If not, the SDS will default to the IP  
address 192.168.192.168.  
The Internet Protocol (TCP/IP)  
Properties dialog box displays.  
Continue with Step 17.  
¾
¾
If you need to change the parameters,  
press the Change Properties button.  
If you are satisfied with the  
parameters, press the Next button.  
One of two possible screens displays,  
depending on whether your address  
type is:  
If your address type is Static Address,  
the Install the Device Drivers screen  
displays. Go to Step 27.  
Static Address  
or  
If your address type is Assigned by  
DHCP, the DHCP server will assign an  
IP address for your SDS. The DHCP  
confirmation pop-up box displays.  
Go to Step 40.  
Assigned by DHCP.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 14 - Internet Protocol (TCP/IP) Properties dialog box  
Figure 15 shows the current  
configuration parameters for  
the SDS. You can change these  
parameters by keying in the  
desired values.  
Step  
Procedure  
Description  
Step 17 The Internet Protocol Properties (TCP/IP) If you are not sure of the configuration  
dialog box lets you change the SDS  
configuration so that it can operate in its  
permanent location.  
parameters, consult your system  
administrator.  
Select one of the following options:  
Note: For reliable operation, we recommend  
a static IP address.  
¾
¾
Use the following static IP address.  
Continue with Step 18.  
Obtain an IP address automatically  
from the DHCP server.  
Go to Step 19.  
Step 18 Key in any necessary changes to the:  
If you are not sure of the configuration  
parameters, consult your system  
administrator for the specific  
parameters.  
¾
¾
¾
IP address,  
Subnet mask, and  
Default gateway.  
Step 19 Press Send to send your changes to the  
The Restart confirmation pop-up box  
displays.  
SDS.  
Continue with Step 20.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 15 - Restart confirmation pop-up box  
Figure 16 shows the Restart  
confirmation pop-up box.  
Step  
Procedure  
Description  
Step 20 Press OK to restart the SDS and make  
The SDS reboots and takes on the new  
configuration. The Information pop-up  
box displays. Continue with Step 21.  
your changes active.  
Figure 16 - Information pop-up box  
Figure 17 warns you that the  
SDS needs time to reset. Wait  
until the Status LED glows  
green, and then press OK.  
Step  
Procedure  
Description  
Step 21 When the Status light glows green, press  
The glowing Status light indicates that  
the SDS is ready. The TCP/IP Network  
Configuration Parameters screen displays.  
Continue with Step 22.  
OK.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 17 - TCP/IP Network Configuration Parameters screen  
Figure 18 shows the TCP/IP  
network configuration parameters  
including the following:  
¾
¾
¾
¾
Address type  
IP Address  
Subnet mask  
Default gateway  
Step  
Procedure  
Description  
Step 22 Press the Next button to continue.  
The Rerun network connectivity test pop-  
up box displays.  
Continue with Step 23.  
Figure 18 - Rerun network connectivity test pop-up box  
Figure 19 shows the Rerun  
network connectivity test pop-  
up box.  
Step  
Procedure  
Description  
Step 23 Press the OK button to continue.  
The Network Connectivity Test screen  
displays. Continue with Step 24.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 19 - Network Connectivity Test screen  
Figure 20 shows the Network  
Connectivity Test prompt. This  
prompt informs you that the  
Wizard is ready to check the IP  
connectivity of the SDS.  
Step  
Procedure  
Description  
Step 24 Press the Next button to run the IP  
The Retrieving Unit Configuration pop-  
up box displays briefly.  
connectivity test.  
Continue with Step 25.  
Figure 20 - Retrieving Unit Configuration pop-up box  
Figure 21 shows the Retrieving  
Unit Configuration pop-up box.  
This box shows the configuration  
retrieval progress and closes  
when it is complete.  
Step  
Procedure  
Description  
Step 25 Depending on whether the test passes or  
fails, one of two screens displays:  
If the test passes, the TCP/IP Network  
Configuration Parameters screen  
displays. Continue with Step 26.  
¾
TCP/IP Network Configuration  
Parameters  
If the test fails, the Network Connectivity  
Test Failed screen displays.  
Go to Step 55.  
¾
Network Connectivity Test Failed  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 21 - TCP/IP Network Configuration Parameters screen  
Figure 22 shows the TCP/IP  
network configuration parameters  
including the following:  
¾
¾
¾
¾
Address type  
IP Address  
Subnet mask  
Default gateway  
Caution! If your address  
type is Dynamic, the Wizard  
asks you to confirm that  
you want the DHCP server  
to assign the IP address for  
your SDS. Be aware that if  
your DHCP server is not  
configured to assign the  
same address to the SDS  
every time, communication  
with the SDS may fail should  
the SDS ever be reset.  
Step  
Procedure  
Description  
The Install the Device Drivers screen  
displays. Continue with Step 27.  
Step 26 Press the Next button to continue.  
Figure 22 - Install the Device Drivers screen  
Figure 23 informs you that the  
Wizard is ready to install the  
device driver(s) and create the  
serial port(s).  
Step  
Procedure  
Description  
Step 27 Press the Next button to continue.  
The Installation Complete screen  
displays. Continue with Step 28.  
Note: If dialog boxes appear warning you that the SDS drivers are unsigned, please click through these  
warnings and continue with the installation. Usually, the device drivers that Quatech provides on the CDROM  
accompanying the SDS are signed, but occasionally we must ship unsigned drivers. In this case, please be  
assured that we are working to sign the drivers as soon as possible and make them available on our website.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 23 - Installation Complete screen  
Figure 24 illustrates the  
Installation Complete screen.  
Note: This screen provides a  
link  
to  
Windows  
Device  
Manager where you can view  
or change the SDS configuration  
parameters or uninstall the  
SDS.  
Hint: To open Device Manager  
at a later time, select Settings  
– Control Panel from the Start  
menu. Open the System folder  
and select the Device Manager  
tab.  
Step  
Procedure  
(Optional) Click on the Open Windows  
Description  
Step 28  
Expand the Multi-port serial adapters.  
Right-click the Quatech Device Server  
and select Properties. Click on the  
HTTP Connect button to launch the  
SDS Web interface.  
Win 2000/XP Device Manager link to open the Device  
Manager panel.  
Click Finish to close the Installation  
Wizard.  
The Installation Complete screen closes.  
Windows briefly displays a Found New  
Hardware pop-up screen as it installs  
each serial port on the SDS. Your SDS  
installation is complete!  
Step 28  
Win NT  
Win NT, only:  
Click Finish to launch the Quatech  
Device Manager Installation Wizard.  
The wizard installs Quatech’s Device  
Manager. Follow the prompts.  
Step 29  
Win NT  
Win NT, only:  
The SDS installation wizard closes.  
Click Finish on the Installation Complete Your SDS installation is complete!  
screen when the Device Manager  
installation is finished.  
Note: You may see a warning to reboot your  
machine. Do not reboot until the installation  
is completely finished. Note also that there  
is no need to reboot your machine after  
installing the first SDS. Only subsequent  
installations require rebooting.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Win NT Device Manager  
Windows NT does not provide a Device Manager; however, you can  
use Quatech’s Device Manager to manage all the Quatech devices  
installed on your machine. Double click the Device Manager (DM)  
icon on your desktop to launch. Expand the Quatech Device Server  
group at the bottom. Select your Device Server and click Properties.  
Note: Use the Device Manager  
only to make changes to PC-  
related settings, such as port  
numbers. Any settings related  
to the SDS, such as IP address,  
should be made only through  
the Web interface.  
Four tabs display:  
¾
General – information on device type, manufacturer, location, and  
device status  
¾
Driver – information on drivers used including location and  
version  
¾
¾
Resources – COM port enumeration and first port number  
SDS Configuration – network information including MAS  
address, IP address, subnet mask, and default gateway  
The SDS Configuration tab will be the most useful to you. You can  
differentiate between SDS units using the MAC address, which is  
equivalent to the serial number.  
The Diagnostic Tools button runs a Ping test. Use the Web Interface  
button to bring up the Web interface. See Configuring the SDS using  
the Web interface on page 45 for details on using this interface.  
Note: Remember, only use the  
Web interface to make changes  
to the SDS configuration.  
Use the Advanced button to repair a broken connection. For instance,  
if the SDS’ IP address changes and your DM can no longer find it, you  
can search for the SDS and note its changed IP address.  
Win NT – Changing port numbers  
Click on the first port to see its designated port number. You can use  
the DM to change the port numbers if necessary. Changing the first  
port causes the others to change sequentially. See page 45 for details.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Uninstalling your SDS  
Uninstalling from Windows XP/2000  
Follow these steps in the event that you need to uninstall or reinstall  
the SDS software on a Windows XP or 2000 system.  
1. From the Control Panel, select System.  
2. Click on the Hardware tab.  
3. Click on Device Manager.  
4. Expand Multi-port serial adapters and select your Quatech  
Device Server.  
5. Right click and select Uninstall.  
6. At the Confirmation screen, click OK.  
7. Click Finish at the Completing the Add/Remove Hardware  
Wizard screen.  
Uninstalling from Windows NT4  
Follow these steps in the event that you need to uninstall the SDS on  
a Windows NT4 system.  
1. Click on Quatech Device Manager.  
2. Expand the SDS devices and select your Quatech Device Server.  
3. Click Remove at the bottom of the screen.  
4. If desired, use Add/Remove programs to remove the Device  
Manager.  
5. Reboot your machine.  
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Quatech SDS User’s Manual  
Alternative installation steps  
This section supplements the basic installation procedure by taking  
you through alternative installation scenarios. It then directs you to  
the appropriate step in the basic procedure.  
Note: This section has steps  
that are used less frequently  
than those in the preceding  
section.  
Figure 24 - Reconfigure the Serial Device Server screen  
Figure 25 shows the current  
configuration parameters for  
the SDS. You can accept these  
parameters by pressing Next or  
you can change them by  
pressing Reconfigure SDS.  
Step  
Procedure  
Description  
Step 30 The Reconfigure the Serial Device Server  
screen lets you change the SDS’  
If your SDS is temporarily attached to  
your computer’s NIC port, you may need  
to attach it to a different subnet when  
you do a permanent installation.  
configuration so that it can operate in its  
permanent location.  
The Serial Device Server is Configured  
for a Remote Subnet screen displays.  
Continue with Step 31.  
¾
¾
If you do not need to change the  
configuration, press the Next button  
to continue.  
The Internet Protocol (TCP/IP)  
Properties dialog box displays.  
Go to Step 32.  
To change the configuration, click the  
Reconfigure SDS button.  
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Installing the device drivers  
Figure 25 - Serial Device Server is Configured for a Remote Subnet  
Figure 26 allows you either to  
move the SDS to its permanent  
subnet location and continue  
the installation or to exit the  
wizard and install the SDS at  
a later time.  
Step  
Procedure  
Description  
Step 31 Select one of the following options:  
¾
¾
I’ve already moved the SDS to the  
remote subnet. Press Next to continue. displays. Go to Step 14.  
The Network Connectivity Test screen  
I’ll move the SDS later and run the  
The Wizard closes and returns you to the  
wizard again. Press Next to continue. desktop.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 26 - Internet Protocol (TCP/IP) Properties dialog box  
Figure 27 shows the current  
configuration parameters for  
the SDS. You can change these  
parameters by keying in the  
desired values.  
Step  
Procedure  
Description  
Step 32 The Internet Protocol (TCP/IP) Properties If you are not sure of the configuration  
dialog box lets you change the SDS’  
configuration so that it can operate in its  
permanent location.  
parameters, consult your system  
administrator.  
Select one of the following options:  
Note: We recommend that you use a static  
IP address to ensure reliable operation.  
¾
¾
Use the following static IP address.  
Continue with Step 33.  
Obtain an IP address automatically  
from the DHCP server.  
Go to Step 34.  
Step 33 Key in any necessary changes to the:  
Your system administrator can provide  
you with specific parameters.  
¾
¾
¾
IP address,  
Subnet mask, and  
Default gateway.  
Step 34 Press Send to send your changes to the  
The Restart confirmation pop-up box  
displays. Continue with Step 35.  
SDS.  
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Installing the device drivers  
Figure 27 - Restart confirmation pop-up box  
Figure 28 shows the Restart  
confirmation pop-up box.  
Step  
Procedure  
Description  
Step 35 Press OK to restart the SDS and make  
The SDS reboots and takes on the new  
configuration. The Information pop-up  
box displays. Continue with Step 36.  
your changes active.  
Figure 28 - Information pop-up box  
Figure 29 warns you that the  
SDS needs time to reset. Wait  
until the status LED glows  
green before pressing OK.  
Step  
Procedure  
Description  
Step 36 When the Status light glows green, press  
This indicates that the SDS is ready.  
Continue with Step 37.  
OK.  
Step 37 Depending on your path to this step, one  
of three possible screens will display:  
¾
TCP/IP Network Configuration  
Parameters  
Continue with Step 38.  
¾
¾
Reconfigure the Serial Device Server  
SDS Wizard Information  
Go to Step 30.  
Go to Step 41.  
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Quatech SDS User’s Manual  
Figure 29 - TCP/IP Network Configuration Parameters screen  
Figure 30 shows the TCP/IP  
network configuration parameters  
including the following:  
¾
¾
¾
¾
Address type  
IP Address  
Subnet mask  
Default gateway  
Step  
Procedure  
Description  
Step 38 If you are satisfied with the parameters,  
The Rerun network connectivity test pop-  
up box displays.  
press Next to continue.  
Continue with Step 39.  
If you are not satisfied, press Change  
Properties to change the TCP/IP  
properties.  
The Internet Protocol (TCP/IP)  
Properties dialog box displays.  
Go to Step 32.  
Figure 30 - Rerun network connectivity test pop-up box  
Figure 31 shows the Rerun  
network connectivity test pop-  
up box.  
Step  
Procedure  
Description  
Step 39 Press OK.  
The Network Connectivity Test screen  
displays. Go to Step 14.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 31 - DHCP confirmation pop-up box  
Figure 32 shows DHCP server  
confirmation pop-up box. Only  
answer Yes if you are sure that  
the DHCP server will always  
assign the same IP address to  
the SDS.  
Step  
Procedure  
Description  
Step 40 Press Yes to have the DHCP server assign If you answer Yes, the DHCP server will  
the IP address only if you are sure it will  
assign the same IP address each time.  
assign the IP address for your SDS. If  
this address changes, communication  
with the SDS may fail. The SDS  
Wizard Information DHCP screen  
displays. Continue with Step 41.  
If you answer No, you return to the  
TCP/IP Network Configuration  
Parameters screen. Go to Step 16.  
Otherwise, press No.  
Figure 32 - SDS Wizard Information DHCP screen  
Figure 33 informs you that the  
Wizard going to search for the  
SDS using the last known IP  
parameters.  
Step  
Procedure  
Description  
Step 41 Press the Next button.  
The Search network for Serial Device  
Servers screen displays.  
Go to Step 10.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 33 - Locate the Serial Device Server screen  
Figure 34 offers you three  
options to locate your new  
SDS:  
¾
Find an SDS that is  
plugged directly into your  
computer’s NIC.  
¾
Find an SDS that is  
attached to a remote subnet.  
Select your SDS model  
¾
from a list of all supported serial  
device servers.  
Step  
Procedure  
Description  
Step 42 Select one of the following options:  
¾
¾
¾
Search for an SDS attached directly to The Locate the Serial Device Server  
my computer (Recommended).  
using direct discovery screen displays.  
Press Next to continue.  
Continue with Step 43.  
Search for an SDS attached to a  
remote subnet.  
Press Next to continue.  
The Locate the Serial Device Server on a  
remote subnet screen displays.  
Go to Step 45.  
Manually select and install from a list The Select Desired Serial Device Server  
of all supported serial device server  
models.  
from list screen displays.  
Go to Step 53.  
Press Next to continue.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 34 - Locate the Serial Device Server using direct discovery screen  
Figure 35 explains how to  
connect the SDS to your  
computer for location and  
configuration purposes.  
Step  
Procedure  
Description  
Step 43 Connect the Ethernet port on your SDS to Continue with Step 44.  
the Network Interface Connection (NIC)  
on your computer. Either a crossover  
patch cable or a “straight through” cable  
will work.  
Step 44 Connect power to the SDS and confirm  
The Status LED should glow green.  
that it is ready to proceed.  
Press Next to continue.  
The Search network for Serial Device  
Drivers screen displays.  
Go to Step 10.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 35 - Locate the Serial Device Server on a remote subnet screen  
Figure 36 explains the options  
you have to search for an SDS  
on a remote subnet.  
Step  
Procedure  
Description  
Step 45  
Select one of the three following options:  
¾
The SDS is preconfigured for the  
remote subnet.  
The Describe the Remote Subnet screen  
displays. Continue with Step 46.  
Press Next to continue.  
¾
The SDS is set to use DHCP.  
The Describe the Remote Subnet screen  
Press Next to continue.  
displays. Continue with Step 46.  
Note: If DHCP is disabled on the SDS, press  
the Reset button on the back to enable it.  
¾
Neither of the above.  
The Locate the Serial Device Server  
Press Next to continue.  
screen displays. Go to Step 48.  
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Installing the device drivers  
Figure 36 - Describe the Remote Subnet screen  
Figure 37 explains how to  
gather the information you  
need to search for your SDS on  
a remote subnet.  
Step  
Procedure  
Description  
Step 46 Locate the target subnet’s default  
You can get this address from a device  
already on the target subnet. Your  
system administrator should also be  
able to provide this information.  
gateway address.  
Step 47 Enter the target subnet’s default gateway The Wizard initiates a search of the  
address in the space provided.  
Press Next to continue.  
specified target subnet.  
The Search network for Serial Device  
Servers screen displays.  
Go to Step 10.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 37 - Locate the Serial Device Server options screen  
Figure 38 illustrates the  
Locate the Serial Device Server  
screen. You can either connect  
the SDS to a local hub or  
switch or you can connect it  
directly to your computer.  
Step  
Procedure  
Description  
Step 48 Select one of two options:  
¾
¾
I’ll plug the SDS unit into a local  
subnet hub or switch. Press Next to  
continue.  
The Locate the Serial Device Server local  
discovery screen displays. Continue  
with Step 49.  
I’ll connect the SDS directly to my  
The Locate the Serial Device Server  
computer. Press Next to continue.  
screen displays. Go to Step 43.  
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Quatech SDS User’s Manual  
Installing the device drivers  
Figure 38 - Locate the Serial Device Server local discovery screen  
Figure 39 illustrates the Locate  
the Serial Device Server local  
discovery prompt.  
Step  
Procedure  
Description  
Step 49 Connect the SDS to a local hub or switch.  
Use a standard Ethernet cable to connect  
the Ethernet port on the SDS to the hub  
or switch. Continue with Step 50.  
Step 50 Connect power to the SDS.  
Connect the cable attached to the power  
source to the SDS. Plug the connector of  
the unattached power cable into the  
power source’s socket. Plug the other end  
of the cable into a power outlet. The SDS  
powers up.  
Step 51 Confirm that the SDS is ready to proceed. The Status LED to the left of the power  
jack should glow green and the Power  
LED should glow blue.  
Step 52 Click the Next button to continue.  
The Search network for Serial Device  
Servers screen displays and the Wizard  
searches the local subnet for active serial  
device servers. Go to Step 10.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 39 - Select Desired Serial Device Server from list screen  
Figure 40 shows a complete  
list of all the Quatech serial  
device servers. This list will  
change as the SDS family  
grows.  
Step  
Procedure  
Description  
Step 53 Locate and highlight your SDS device.  
This screen shows a complete list of all  
currently available Quatech device  
servers.  
Press the Next button to continue.  
The Specify IP Address screen displays.  
Continue with Step 54.  
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Installing the device drivers  
Figure 40 - Specify IP Address screen  
Figure 41 prompts you for the  
IP address of your SDS.  
Step  
Procedure  
Description  
Step 54 Enter the IP address for your SDS in the  
If you are not sure of the IP address, see  
your system administrator.  
box provided.  
Press the Next button to continue.  
The Install the Device Drivers screen  
displays. Go to Step 27.  
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Installing the device drivers  
Quatech SDS User’s Manual  
Figure 41 - Network Connectivity Test Failed screen  
Figure 42 displays when the  
IP connection test fails. It  
presents you with these three  
options:  
¾
Change the SDS’ IP  
configuration and retest  
Move the SDS to a  
different location and retest  
Ignore the problem and  
¾
¾
continue installing  
Step  
Procedure  
Description  
Step 55 Select one of the following options:  
Click Back to retest current configuration.  
If you are not sure of the configuration  
¾
Correct the SDS network  
configuration and retest. Press Next to parameters, consult your system  
continue.  
administrator. The Internet Protocol  
(TCP/IP) Properties dialog box displays.  
Go to Step 32.  
¾
¾
Move the SDS to a different subnet  
and retest. Press Next to continue.  
Check with your system administrator  
for the subnet address. The Locate the  
Serial Device Server on remote subnet  
screen displays. Go to Step 45.  
Ignore the problem and continue  
installation. Press Next to continue.  
The TCP/IP Network Configuration  
Parameters screen displays.  
Go to Step 16.  
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Quatech SDS User’s Manual  
Configuring the SDS using a Web interface  
Configuring the SDS using the Web interface  
This section explains how to configure an SDS using a standard Web  
browser so that it can communicate over a network with a serial  
device.  
After the installation program included on the SDS CD-ROM is  
finished, the Device Server will be ready for use as configured. If you  
wish to make changes to the configuration at a future time, it is a  
simple matter of entering the IP address of the Device Server into the  
address bar of your computer’s Web browser.  
Note: Wi-Fi units must have  
their parameters configured  
before they can communicate  
wirelessly. See page 6 for Wi-Fi  
information and page 14 for  
configuration information.  
Quatech recommends the use of Microsoft’s Internet Explorer for  
accessing the Web browser-based configuration utilities built into our  
Device Servers. Other browsers can be used but be aware that we  
have not tested the many alternative browsers available, so some  
graphics and page formatting could be misaligned.  
Note: We have eliminated the  
need to use console ports, DOS  
shell commands, Telnet and  
other complicated methods of  
configuration. Just enter the IP  
address after the HTTP://  
prefix in your Web browser’s  
Address bar, click Go, and you  
are ready to reconfigure the  
Device Server remotely!  
The SDS stores its configuration in nonvolatile memory (Flash),  
which is retained even when the unit is turned off.  
Once you have installed the drivers on your computer and established  
an Ethernet connection with the SDS, you can maintain and configure  
the SDS using a Web interface.  
Using a Web interface, you can:  
¾
Configure the network settings (static vs. DHCP; if static, you can  
set the IP address, Gateway address, and Address mask)  
¾
¾
Configure Wi-Fi encryption settings  
View and set the serial port parameters (set per serial device  
application; setup lets you set data rate multiplier, performance  
mode, heartbeat timer, operating mode and operating mode settings)  
¾
¾
Perform diagnostic tests (Ping test, view port status list)  
Perform administrative functions (view, add, or remove users,  
give the SDS a descriptive name, upgrade software, and perform  
a remote reset)  
¾
Contact Quatech corporate headquarters, sales, and technical  
support  
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Configuring the SDS using a Web interface  
Quatech SDS User’s Manual  
Follow these steps to manage your SDS using a Web interface.  
Step  
Procedure  
Description  
Step 1  
Open your Web browser.  
We recommend Internet Explorer 5.0 or  
higher.  
Step 2  
Type the IP address for the SDS in the  
Web browser’s URL (address) field.  
The format for an IP address is http://  
followed by a series of numbers  
separated by periods, such as  
The Quatech Serial Device Server Home  
page displays.  
Figure 42 - Home page screen  
Figure 43 shows Quatech’s  
Serial Device Server Home  
page. From this screen, you  
can:  
¾ Access network settings  
¾ Change serial port settings  
¾ Run diagnostics  
¾ Perform admin functions  
¾ Contact Quatech  
This screen shows you the  
hardware revision level, the  
SDS product description, and  
the software revision level.  
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Quatech SDS User’s Manual  
Configuring the SDS using a Web interface  
Setting network parameters  
Once you have made the initial network connection, you can maintain  
and configure this connection using Quatech’s Web interface. Of  
course, you can always go back and use the Installation Wizard to  
program the settings for the SDS. Contact your network  
Note: If you inadvertently lose  
contact with the SDS, use the  
Installation Wizard to re-establish  
contact.  
administrator if you are unsure of any of these settings.  
Note: To setup for a Wireless  
(Wi-Fi) SDS, you must first  
connect to it using the wired  
Ethernet mode. See Enabling  
Wi-Fi Device Servers on page  
14 for details.  
Setting TCP/IP (LAN) and Wi-Fi (Wireless) parameters  
Step  
Procedure  
Description  
Preliminary Click on Network in the selection bar.  
Step  
The Network Setup screen shown on  
the following page displays.  
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Configuring the SDS using a Web interface  
Quatech SDS User’s Manual  
Figure 43 - Network Setup screen  
Step  
Procedure  
Description  
Step 1  
Select between a Static IP address and  
one set by the DHCP server.  
This must be a unique address in your  
network. Only let the DHCP server set  
the IP address if it is configured to  
always assign the same address to the  
SDS; otherwise, the connection will fail.  
For Static only, set the IP address.  
Note that the SDS’ MAC address is  
displayed. The MAC address is an  
Ethernet serial number.  
Step 2  
For Static only, set the Gateway IP  
address.  
The Gateway address must be within  
your local network. It should be the  
same as the IP address for the router  
that is connected to the same LAN  
segment as the SDS.  
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Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
Step 3  
For Static only, set the Address mask.  
The Address mask is a string of 0's and  
1's that screens out the network part of  
an IP address so that only the host  
computer part remains. Most people  
select the Class C Address mask.  
¾
¾
¾
Class A: 24 bits  
Class B: 16 bits  
Class C: 8 bits  
Table 8 - Class A, B, and C address masks  
Class  
A
Host bits visible Address mask  
24  
16  
8
255.0.0.0  
B
255.255.0.0  
255.255.255.0  
C
Table 9 - Complete list of address masks  
Address mask  
255.255.255.252  
255.255.255.248  
255.255.255.240  
255.255.255.224  
255.255.255.192  
255.255.255.128  
255.255.255.0  
255.255.254.0  
255.255.252.0  
255.255.248.0  
255.255.240.0  
Host bits  
2
3
4
5
6
7
8
9
10  
11  
12  
16  
17  
23  
24  
255.255.0.0  
255.254.0.0  
255.128.0.0  
255.0.0.0  
Step 4  
For Wired Setup, go to Step 11.  
Before the SDS can communicate on an  
802.11b wireless network, the WLAN  
settings must match the wireless  
For Wireless Setup, continue with  
Step 5.  
network. By default, the SDS is set to  
Infrastructure network mode and its  
SSID, which is its wireless Network  
Name, is blank. This allows it to connect  
to any available wireless network.  
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Quatech SDS User’s Manual  
Step  
Procedure  
Description  
Step 5  
Configure the SSID (network name).  
The Service Set Identifier (SSID) is the  
name assigned to your wireless network.  
All devices on a wireless network must  
be configured with the same SSID.  
Step 6  
Select the Access Mode.  
¾
Infrastructure (using the access point) In Infrastructure mode, an AP bridges  
If using Infrastructure mode,  
go to Step 8.  
or joins a wireless network (WLAN) to a  
wired Ethernet network (LAN).  
¾
Ad hoc (no access point)  
If using Ad hoc mode,  
continue with Step 7.  
Ad hoc is a wireless communication  
mode that allows all wireless devices  
within range of each other to discover  
and communicate with one another  
without involving central access points.  
Devices communicating in ad hoc mode  
do so in peer-to-peer fashion. All wireless  
adapters on the ad-hoc network must  
use the same SSID and the same  
channel number.  
Step 7  
Step 8  
For Ad hoc only, configure the Channel.  
As with the SSID, devices sharing a  
wireless link must be tuned to the same  
channel.  
Note: The Channel setting is only used in  
Ad hoc mode. In Infrastructure mode, the  
access point (AP) determines which channel  
all devices associated with it must use.  
Select the wireless security (encryption)  
mode.  
Note: In Infrastructure mode, the access  
point (AP) determines which setting must be  
used. In Ad hoc mode, all of the wireless  
devices on the ad hoc network must use the  
same setting.  
Open mode disables encryption.  
¾
¾
Open. Continue with Step 12.  
WEP provides basic encryption  
supported by nearly all 802.11 access  
points.  
WEP. Continue with Step 10.  
WPA-PSK is more robust than WEP. It  
is supported by many recently designed  
access points.  
¾
WPA-PSK. Continue with Step 9.  
Step 9  
Enter the WPA-PSK Passphrase.  
The passphrase can be as long as 63  
characters. The same passphrase must  
be used on the access point and on the  
SDS.  
Go to Step 12.  
Step 10 Select the WEP Key Length.  
Sets the WEP key length to be used.  
¾
64 bit  
Selecting 64 bit activates the top row of  
hex number boxes.  
¾
128 bit  
Selecting 128 bit activates both rows.  
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Configuring the SDS using a Web interface  
Step 11 Enter the WEP Keys in hex.  
These are two digit hex values that will  
be used for the WEP keys. Valid  
characters are 0-9, a, b, c, d, e, and f.  
Step 12 Press Submit to configure the SDS with  
your settings.  
The IP Address Update successful screen  
displays. You must reset the SDS for  
your changes to take effect.  
Note: Press the browser’s Back button to make  
no changes to the original settings.  
If you press the browser’s Back button,  
your original settings remain unchanged.  
Figure 44 - IP Address Successful screen  
Step  
Procedure  
Description  
Step 13 Click on the link to reset the SDS.  
The Remote Reset screen displays.  
Figure 45 - Remote Reset screen  
Step  
Procedure  
Description  
Step 14 Press Reset to activate your settings.  
The SDS is now resetting screen  
displays.  
Figure 46 - SDS is now resetting screen  
Step  
Procedure  
Description  
Step 15 Close and reopen the browser.  
This confirms that the SDS is accessible.  
¾
Enter the new IP address in the URL  
address block.  
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Configuring the SDS using a Web interface  
Quatech SDS User’s Manual  
Setting SNMP parameters  
SDS devices with firmware revision 5.0 and higher have been  
enhanced with additional Flash RAM to support SNMP. Older  
hardware does not have sufficient memory to store the SNMP agent.  
Note: Only SDS devices with a  
firmware revision level of 5.0  
and above can support SNMP.  
To determine the firmware revision level of an SDS, navigate to the  
Home page in the Web-based interface (see page 45). The F/W  
revision level is shown at the bottom of the Home page.  
Step  
Procedure  
Description  
Preliminary Click on Network in the selection bar  
The SNMP Setup screen shown on the  
following page displays.  
Step  
and then select SNMP Setup from the  
left panel.  
Figure 47 - SNMP Setup screen  
Step  
Procedure  
Enable or disable SNMP in the SDS.  
Description  
Step 1  
By default, SNMP is disabled and the  
checkbox is cleared.  
¾
Select the Enable SNMP checkbox to  
enable SNMP. Continue with Step 2.  
¾
Clear the checkbox to disable SNMP.  
Go to Step 5.  
Step 2  
Enter the System Group information.  
¾
Contact:  
The Contact should be the person  
responsible for the operation of the SDS.  
¾
Location:  
The Location could be as general as Italy  
or as specific as the 3rd floor storage closet.  
Note: The System Group Description is the  
same as the SDS Descriptive Name, which  
you can set on the Administration screen.  
Step 3  
Enter the Management Host/Trap  
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Quatech SDS User’s Manual  
Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
Destination information.  
The host IP address you set here is  
where the SDS will send its traps.  
¾
IP Address:  
A community name, which is similar to  
a password, must always be provided.  
To receive traps from an SDS, the host  
must have the same community name.  
¾
Community Name:  
Note: If you set a host address of 0.0.0.0,  
then you must disable Security. The SDS  
will not send any traps.  
Step 4  
Enable or disable Security.  
¾
Check to allow the SDS to accept  
SNMP packets from any host in the  
same community group.  
By default, the SDS can accept SNMP  
packets from any host with the same  
community name.  
¾
Clear the check box to allow the SDS  
to accept packets only from the host  
you specify in the Management Host/  
Trap Destination configuration.  
Step 5  
Press Submit to configure the SDS with  
your settings.  
The SNMP Update Successful screen  
displays. You must reset the SDS for  
your changes to take effect.  
If you press the browser’s Back button,  
your original settings remain unchanged.  
Note: Press the browser’s Back button to  
make no changes to the original settings.  
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Configuring the SDS using a Web interface  
Quatech SDS User’s Manual  
Figure 48 - SNMP Address Update Successful screen  
Step  
Procedure  
Description  
Step 6  
Click on the link to reset the SDS.  
The Remote Reset screen displays.  
Figure 49 - Remote Reset screen  
Step  
Procedure  
Description  
Step 7  
Press Reset to activate your settings.  
The SDS is now resetting screen displays.  
Figure 50 - SDS is now resetting screen  
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Configuring the SDS using a Web interface  
Viewing the serial port parameters  
Step  
Procedure  
Description  
Preliminary Select Serial Ports from the selection  
The Serial Port Status screen shown  
on the following page displays.  
Step  
bar and then select Serial Port Status  
from the left panel.  
Note: You cannot make any changes to  
port parameters from this screen. To  
adjust these settings, select the Setup link.  
¾ In Use indicates whether the port  
has been opened by a serial port  
application and so cannot be  
opened by another user application.  
If the port is open, In Use further  
indicates whether the port is open  
in Normal, Tunneling, Raw TCP,  
Auto TCP, or Raw UDP mode.  
Figure 51 - Serial Port Status screen  
Setting serial port parameters  
In configuring your Serial Device Server’s serial port parameters,  
there are two main considerations:  
¾
¾
Which operating mode should you use?  
Is your serial port connection RS-232, RS-422 or RS-485?  
Setting Normal operating mode parameters  
This section explains how to set your RS-232 and RS-422/485 parameters  
and also provides details on setting up your SDS in the Normal operating  
mode. In the following sections, you’ll find information on configuring your  
SDS for Tunneling, Raw TCP, Auto TCP, and Raw UDP operating modes.  
In most cases, you will use the Normal operating mode for your SDS.  
This allows you to use either Quatech’s virtual COM port drivers or the  
IntelliSock SDK to communicate over a network.  
Note: Normal is the standard  
connection mode for an SDS.  
Step  
Procedure  
Preliminary Click on Serial Ports in the selection  
Step bar.  
Description  
The Serial Port Setup screen shown on  
the following page displays.  
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Quatech SDS User’s Manual  
Step  
Procedure  
Description  
Note: Setup screens vary slightly between  
RS-232 and RS-232/422/485 (MEI) units.  
Note: Click on a link to see a pop-up help  
screen for that item. For example, if you  
click on the Normal Mode link, the  
following help screen pops up.  
If you have an RS-232/422/485 (MEI) SDS,  
the Configure Serial Port Interface step will  
display so that you can select between RS-  
232 and RS-422/485 operation.  
If you have an RS-232 SDS, the Configure  
Serial Port Interface step will not display  
and you will not be presented with any RS-  
422/485 configuration options.  
Figure 52 - Serial Port Setup screen for Normal mode  
Note: Click on a link  
to see a pop-up help  
screen for that item.  
Step  
Procedure  
Click on the serial port you want to  
configure.  
Description  
Step 1  
Clicking on a port number highlights  
and selects that port. The selections on  
the screen are automatically populated  
with the parameters for the selected port.  
Step 2  
Click on the Normal Operating Mode  
selector.  
Select Normal mode if you are using the  
Quatech virtual COM port drivers or  
IntelliSock SDK.  
You will find directions for configuring  
ports in Tunneling, Raw TCP, Auto  
TCP, and Raw UDP modes in the  
following sections.  
Step 3a Configure the Operating mode.  
Click on the desired data Rate Multiplier.  
Your choices are:  
The auto setting has no effect on the  
baud rate you set. However, if you select  
X2, X4, or X8, the baud rate of the serial  
port will be the baud rate that you set  
multiplied by 2, 4, or 8, respectively.  
¾
¾
Auto (Recommended)  
Force X2 mode  
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Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
¾
¾
Force X4 mode  
Force X8 mode  
Note: Forcing a change in the data rate may  
cause communication problems with some  
serial devices. If this is the case, change the  
setting back to Auto (Recommended).  
Step 3b Click on the desired Performance  
Selector.  
Choose balanced mode except in those  
cases where the serial device cannot  
tolerate the slight delays inherent in  
normal TCP/IP operation.  
Balanced mode offers excellent performance  
for most applications.  
Low Latency mode heavily favors  
responsiveness over throughput.  
Step 3c Set the Heart Beat Time to a value from 1 Heartbeat messages help detect when a  
to 65534 seconds. Default is 45 seconds.  
connection has been lost between the PC  
driver and the SDS.  
Note: Use a value of 0 to disable the heartbeat  
timer.  
If you need quick notification that the  
connection has been lost, set this timer to  
a shorter value.  
If you are more concerned about network  
traffic, set this timer to a longer value.  
Steps 4a through 4d apply only to RS-232/422/485 (MEI) units  
Step 4a Configure the serial port interface.  
This series of steps only applies to MEI  
units, such as the SSE-400.  
(MEI only)  
Click on the desired interface selector.  
If you select RS232, the RS422/485  
selections will be grayed out. Continue  
with Step 5.  
Step 4b Click on the desired duplex mode selector. Select Full Duplex to always enable  
transmit and receive drivers.  
(MEI only)  
Select Half Rx to only enable the  
transmit drivers when the SDS is  
transmitting; receivers will always be  
enabled.  
Select Half Rx Tog to disable receivers  
and enable the transmit drivers only  
when the SDS is transmitting.  
Step 4c Click on the desired connector setup.  
Select Loopback All to internally loopback  
RTS and CTS in the SDS. AuxIn and  
AuxOut are looped at the connector.  
Select Modem Control to send RTS on  
the AuxOut signal and to receive CTS on  
the AuxIn signal.  
(MEI only)  
Step 4d Select 2- or 4-wire communication.  
Select 2-wire to use the transmit pair for  
both transmit and receive in RS-422/485.  
Select 4-wire to use a separate pair of wires  
for transmit and receive in RS-422/485.  
(MEI only)  
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Step  
Procedure  
Description  
Step 4 (non-MEI) / Step 5 (MEI) applies to all units  
Step 4  
Repeat the steps above for each port you  
need to configure and then press Save to  
implement all of your changes.  
Close and re-open the port to activate  
your changes.  
(non-MEI)  
or  
That’s it! You’re done. Normal is the  
most common operating mode and the  
easiest to set up.  
Step 5  
(MEI only)  
Setting Tunneling operating mode parameters  
Serial Tunneling allows two SDS units to create a virtual cable  
connection between each other’s serial ports with one end configured  
as a master and the other end as a slave. You set up the master with  
the slave’s IP address and serial port number that you want use for  
the virtual connection. The master finds the slave and makes the  
connection. The master configures the slave’s parameters (baud rate,  
parity, and so forth) as necessary. A master can connect either to an  
SDS in Normal mode or to a slave in Tunneling mode.  
Note: In Tunneling, a master  
configures a slave so that the  
slave can communicate with it.  
Note: A Tunnel master needs to  
know the slave’s IP address  
and serial port number.  
On the slave end, all you have to do is click Slave and leave the rest of  
the Operating Mode settings blank. The slave waits for a master to  
connect to it and to provide the configuration parameters.  
A master connects to one of a slave’s serial ports. A second master can  
connect to another port on the slave at the same time. However, you  
can only have one Tunnel master/slave combination working at the  
same time between any single set of ports.  
Step  
Procedure  
Description  
Preliminary Select Serial Ports from the selection  
The Serial Port Setup screen shown on  
the following page displays.  
Step  
bar.  
Note: Click on a link to see a pop-up help  
screen for that item. For example, if you  
click on the Tunnel Slave link, the  
following help screen pops up.  
Note: Setup screens vary slightly between  
RS-232 and RS-232/422/485 (MEI) units.  
If you have an RS-232/422/485 (MEI) SDS,  
the Configure Serial Port Interface step will  
display so that you can select between RS-  
232 and RS-422/485 operation.  
If you have an RS-232 SDS, the Configure  
Serial Port Interface step will not display  
and you will not be presented with any RS-  
422/485 configuration options.  
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Configuring the SDS using a Web interface  
Figure 53 - Serial Port Setup screen for Tunneling mode  
Note: Click on a link  
to see a pop-up help  
screen for that item.  
Step  
Procedure  
Description  
Step 1  
Select the serial port you want to  
configure.  
Click on a port number to select that  
port. The selections on the screen are  
automatically populated with any  
existing parameters for the selected port.  
Step 2  
Click on the Tunneling Operating Mode  
selector.  
Tunneling allows two SDS devices to  
create a virtual connection between their  
serial ports.  
You will find directions for configuring  
ports in Normal mode in the previous  
section. Directions for Raw TCP, Auto  
TCP and Raw UDP modes are in the  
following sections.  
Step 3a Configure the Operating mode.  
Click on the desired data Rate Multiplier.  
Your choices are:  
The auto setting has no effect on the  
baud rate you set. However, if you select  
X2, X4, or X8, the baud rate of the serial  
port will be the baud rate that you set  
multiplied by 2, 4, or 8, respectively.  
¾
¾
¾
¾
Auto (Recommended)  
Force X2 mode  
Note: Forcing a change in the data rate may  
cause communication problems with some  
serial devices. If this is the case, change the  
setting back to Auto (Recommended).  
Force X4 mode  
Force X8 mode  
Step 3b Click on the desired Performance  
Selector.  
Choose balanced mode except in those  
cases where the serial device cannot  
tolerate the slight delays inherent in  
normal TCP/IP operation.  
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Quatech SDS User’s Manual  
Step  
Procedure  
Description  
Balanced mode offers excellent performance  
for most applications.  
Low Latency mode heavily favors  
responsiveness over throughput.  
Step 3c Set the Heart Beat Time to a value from 1 Heartbeat messages help detect when a  
to 65534 seconds. Default is 45 seconds.  
connection has been lost between the PC  
driver and the SDS.  
Note: Use a value of 0 to disable the heartbeat  
timer.  
If you need quick notification that the  
connection has been lost, set this timer to  
a shorter value.  
If you are more concerned about network  
traffic, set this timer to a longer value.  
Step 3d Click on the desired Tunnel End Type  
selector. If Slave, skip to Step 4. If  
This selection determines which end of  
the serial tunnel connection is the  
Master and which is the Slave. At this  
point, your Slave ports are completely  
configured. Master ports must have the  
following parameters set.  
Master, continue with Steps 3e–3k.  
Note: Steps 3e–3k are only available if the  
Tunnel End Type is set to Master. If it is set to  
Slave, they are grayed out.  
Step 3e Set the Baud Rate.  
The SDS and the serial device(s) to  
which it is attached must use the same  
serial connection speed.  
Step 3f Set the Parity.  
Parity can be odd, even, or none.  
Data Bits can be 7 or 8.  
Step 3g Set the Data Bits.  
Step 3h Set the Stop Bits.  
Step 3i Set the Flow Control.  
Stop Bits can be 1 or 2.  
Flow control determines the handshake  
method used between the SDS and the  
serial device(s) to stop the serial  
input/output process  
Step 3j Set the IP Address of the Slave SDS.  
This selection sets the IP address to be  
used in Serial Tunneling mode.  
Step 3k Set the Serial/TCP Port number on the  
Slave SDS.  
This selection sets the serial port for  
Serial Tunneling mode. For a single-  
port Slave SDS, enter “1”; for a multi-  
port Slave SDS, enter the port number  
according to the label next to the  
connector you plan to use.  
Steps 4a through 4d apply only to RS-232/422/485 (MEI) units  
Step 4a Configure the serial port interface.  
This series of steps only applies to MEI  
units, such as the SSE-400.  
(MEI only)  
Click on the desired interface selector.  
If you select RS232, the RS422/485  
selections will be grayed out. Continue  
with Step 5.  
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Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
Step 4b Click on the desired duplex mode selector. Select Full Duplex to always enable  
transmit and receive drivers.  
(MEI only)  
Select Half Rx to enable the transmit  
drivers only when the SDS is transmitting;  
receivers are always enabled.  
Select Half Rx Tog to enable the transmit  
drivers and to disable receivers when the  
SDS is transmitting.  
Step 4c Click on the desired connector setup.  
Select Loopback All to internally loopback  
RTS and CTS in the SDS. AuxIn and  
AuxOut are looped at the connector.  
Select Modem Control to send RTS on  
the AuxOut signal and to receive CTS on  
the AuxIn signal.  
(MEI only)  
Step 4d Select 2- or 4-wire communication.  
Select 2-wire to use the transmit pair for  
both transmit and receive in RS-422/485.  
Select 4-wire to use a separate pair of wires  
for transmit and receive in RS-422/485.  
(MEI only)  
Step 4 (non-MEI) / Step 5 (MEI) applies to all units  
Step 4  
Repeat the steps above for each port you  
need to configure and then press Save to  
implement all of your changes.  
Close and re-open the port to activate  
your changes.  
(non-MEI)  
or  
That’s it! You’re done. Your SDS is  
configured for the Tunneling operating  
mode.  
Step 5  
(MEI only)  
Setting Raw TCP operating mode parameters  
Raw TCP mode allows an application to communicate with an SDS  
without any custom protocol overhead. In this mode, the only data  
sent over the TCP connection is that which will be sent or received  
over the serial port.  
Note: You could use Raw TCP  
if you were running a simple,  
custom TCP application.  
An SDS port in Raw TCP mode cannot connect to an SDS port in  
Normal mode because our Normal virtual COM port wraps the data  
in headers before it transmits. In Raw TCP mode, you can’t send  
down a packet that says change the baud rate; you have to set up the  
serial port configuration yourself.  
Note: Raw TCP settings must  
include the baud rate, parity,  
data bits, stop bits, and flow  
control.  
Raw TCP lets you write your own simple program to communicate  
without having to put headers on the packet (no custom protocol  
overhead).  
Step  
Procedure  
Description  
Preliminary Select Serial Ports from the selection  
The Serial Port Setup screen shown on  
the following page displays.  
Step  
bar.  
Note: Setup screens vary slightly between  
RS-232 and RS-232/422/485 (MEI) units.  
If you have an RS-232/422/485 (MEI) SDS,  
the Configure Serial Port Interface step will  
display so that you can select between RS-  
232 and RS-422/485 operation.  
Note: Click on a link to see a pop-up help  
screen for that item. For example, if you  
click on the Raw TCP mode link, the  
following help screen pops up.  
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Configuring the SDS using a Web interface  
Quatech SDS User’s Manual  
If you have an RS-232 SDS, the Configure  
Serial Port Interface step will not display  
and you will not be presented with any RS-  
422/485 configuration options.  
Figure 54 - Serial Port Setup screen for Raw TCP mode  
Note: Click on a link  
to see a pop-up help  
screen for that item.  
Step  
Procedure  
Description  
Step 1  
Select the serial port you want to  
configure.  
Click on a port number to select that  
port. The selections on the screen are  
automatically populated with any  
existing parameters for the selected port.  
Step 2  
Click on the Raw TCP operating mode  
selector.  
Raw TCP allows an SDS device to  
communicate without any protocol  
overhead.  
You will find directions for configuring  
ports in Normal and Tunneling modes  
in the preceding sections. Directions for  
Auto TCP and Raw UDP modes are in  
the following section.  
Step 3a Configure the Operating mode.  
Click on the desired data Rate Multiplier.  
Your choices are:  
The auto setting has no effect on the  
baud rate you set. However, if you select  
X2, X4, or X8, the baud rate of the serial  
port will be the baud rate that you set  
multiplied by 2, 4, or 8, respectively.  
¾
Auto (Recommended)  
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Quatech SDS User’s Manual  
Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
¾
¾
¾
Force X2 mode  
Note: Forcing a change in the data rate may  
cause communication problems with some  
serial devices. If this is the case, change the  
setting back to Auto (Recommended).  
Force X4 mode  
Force X8 mode  
Step 3b Click on the desired Performance  
Selector.  
Choose balanced mode except in those  
cases where the serial device cannot  
tolerate the slight delays inherent in  
normal TCP/IP operation.  
Balanced mode offers excellent performance  
for most applications.  
Low Latency mode heavily favors  
responsiveness over throughput.  
Step 3c Set the Heart Beat Time to a value from 1 Heartbeat messages help detect when a  
to 65534 seconds. Default is 45 seconds.  
connection has been lost between the PC  
driver and the SDS.  
Note: Use a value of 0 to disable the heartbeat  
timer.  
If you need quick notification that the  
connection has been lost, set this timer to  
a shorter value.  
If you are more concerned about network  
traffic, set this timer to a longer value.  
Step 3d Set the Baud Rate.  
The SDS and the serial device(s) to  
which it is attached must use the same  
serial connection speed.  
Step 3e Set the Parity.  
Parity can be odd, even, or none.  
Data Bits can be 7 or 8.  
Step 3f Set the Data Bits.  
Step 3g Set the Stop Bits.  
Step 3h Set the Flow Control.  
Stop Bits can be 1 or 2.  
Flow control determines the handshake  
method used between the SDS and the  
serial device(s) to stop the serial  
input/output process.  
Steps 4a through 4d apply only to RS-232/422/485 (MEI) units  
Step 4a Configure the serial port interface.  
This series of steps only applies to MEI  
units, such as the SSE-400.  
(MEI only)  
Click on the desired interface selector.  
If you select RS232, the RS422/485  
selections will be grayed out. Continue  
with Step 5.  
Step 4b Click on the desired duplex mode selector. Select Full Duplex to always enable  
transmit and receive drivers.  
(MEI only)  
Select Half Rx to only enable the  
transmit drivers when the SDS is  
transmitting; receivers always enabled.  
Select Half Rx Tog to disable receivers  
and enable the transmit drivers only  
when the SDS is transmitting.  
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Quatech SDS User’s Manual  
Step  
Procedure  
Description  
Step 4c Click on the desired connector setup.  
Select Loopback All to internally loopback  
RTS and CTS in the SDS. AuxIn and  
AuxOut are looped at the connector.  
Select Modem Control to send RTS on  
the AuxOut signal and to receive CTS on  
the AuxIn signal.  
(MEI only)  
Step 4d Select 2- or 4-wire communication.  
Select 2-wire to use the transmit pair for  
both transmit and receive in RS-422/485.  
Select 4-wire to use a separate pair of wires  
for transmit and receive in RS-422/485.  
(MEI only)  
Step 4 (non-MEI) / Step 5 (MEI) applies to all units  
Step 4  
Repeat the steps above for each port you  
need to configure and then press Save to  
implement all of your changes.  
Close and re-open the port to activate  
your changes.  
(non-MEI)  
or  
That’s it! You’re done. Your SDS is  
configured for the Raw TCP operating  
mode.  
Step 5  
(MEI only)  
Setting Auto TCP operating mode parameters  
In Auto TCP, the SDS acts both as a client and as a server. As a  
client, it connects to the server at the specified TCP address and port.  
As a server, it will accept a Raw TCP mode connection.  
Note: Auto TCP is the only  
communication mode that lets  
an SDS initiate the connection.  
You can configure an SDS port to use either DSR or Data to initiate a  
connection. As with Raw TCP, you must configure all the connection  
information (baud rate, data bits, and so forth) on the Serial Port  
Setup page. There is no way for the application to tell the SDS what  
to use for that serial port connection.  
Note: Auto TCP settings must  
include the baud rate, parity,  
data bits, stop bits, and flow  
control.  
Auto TCP is also somewhat similar to Raw TCP in that only data  
passes through an SDS serial port – there are no headers and no  
packet. For this reason, you cannot use Auto TCP with our virtual  
COM port drivers.  
Note: In Normal and Raw TCP,  
an outside device such as a  
computer performs the act of  
connecting to the SDS. That’s  
also one of the modes under  
Auto TCP. A PC can connect to  
the SDS and start transferring  
data back and forth using its  
serial port.  
You can connect to the SDS via another host and use a port just as  
you would in Raw TCP. The main differences between Raw and Auto  
TCP are that Auto TCP operates in two modes (DSR and Data) and  
that it can enable the SDS to initiate a connection.  
¾
Auto TCP–DSR mode: When the SDS port sees DSR become  
active (raised), it connects, on its own, to the end point specified  
by the IP address and TCP port on the Serial Port Setup Web  
page. When DSR is de-activated, the SDS drops the network  
connection.  
¾
Auto TCP– Data mode: When an SDS starts receiving data on its  
serial port, it connects to the end point specified by the IP address  
and TCP port on the Serial Port Setup Web page.  
Auto TCP timeout: When a given amount of time passes  
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Configuring the SDS using a Web interface  
without any new data, the SDS closes the connection. The Auto  
TCP Timeout is used only in Data mode, not in the DSR mode.  
Step  
Procedure  
Description  
Preliminary Click on Serial Ports in the selection  
The Serial Port Setup screen shown on  
the following page displays.  
Step  
bar.  
Note: Click on a link to see a pop-up help  
screen for that item. For example, if you  
click on the Auto TCP mode link, the  
following help screen pops up.  
Note: Setup screens vary slightly between  
RS-232 and RS-232/422/485 (MEI) units.  
If you have an RS-232/422/485 (MEI) SDS,  
the Configure Serial Port Interface step will  
display so that you can select between RS-  
232 and RS-422/485 operation.  
If you have an RS-232 SDS, the Configure  
Serial Port Interface step will not display  
and you will not be presented with any RS-  
422/485 configuration options.  
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Figure 55 - Serial Port Setup screen for Auto TCP mode  
Note: Click on a link  
to see a pop-up help  
screen for that item.  
Step  
Procedure  
Description  
Step 1  
Select the serial port you want to  
configure.  
Click on a port number to select that  
port. The selections on the screen are  
automatically populated with any  
existing parameters for the selected port.  
Step 2  
Click on the Auto TCP Operating Mode  
selector.  
Auto TCP allows an SDS device to act as  
a client and to connect to the server when  
DSR is active or when data is received.  
You will find directions for configuring  
ports in Normal, Tunneling, and Raw  
TCP modes in the preceding sections.  
Directions for Raw UDP mode are in the  
following section.  
Step 3a Configure the Operating mode.  
Click on the desired data Rate Multiplier.  
Your choices are:  
The auto setting has no effect on the  
baud rate you set. However, if you select  
X2, X4, or X8, the baud rate of the serial  
port will be the baud rate that you set  
multiplied by 2, 4, or 8, respectively.  
¾
¾
¾
¾
Auto (Recommended)  
Force X2 mode  
Note: Forcing a change in the data rate may  
cause communication problems with some  
serial devices. If this is the case, change the  
setting back to Auto (Recommended).  
Force X4 mode  
Force X8 mode  
Step 3b Click on the desired Performance  
Selector.  
Choose balanced mode except in those  
cases where the serial device cannot  
tolerate the slight delays inherent in  
normal TCP/IP operation.  
Balanced mode offers excellent  
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Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
performance for most applications.  
Low Latency mode heavily favors  
responsiveness over throughput.  
Step 3c Set the Heart Beat Time to a value from 1 Heartbeat messages help detect when a  
to 65534 seconds. Default is 45 seconds.  
connection has been lost between the PC  
driver and the SDS.  
Note: Use a value of 0 to disable the heartbeat  
timer.  
If you need quick notification that the  
connection has been lost, set this timer to  
a shorter value.  
If you are more concerned about network  
traffic, set this timer to a longer value.  
Step 3d Set the Baud Rate.  
The SDS and the serial device(s) to  
which it is attached must use the same  
serial connection speed.  
Step 3e Set the Parity.  
Step 3f Set the Data Bits.  
Step 3g Set the Stop Bits.  
Parity can be odd, even, or none.  
Data Bits can be 7 or 8.  
Stop Bits can be 1 or 2.  
Step  
Procedure  
Description  
Step 3h Set the Flow Control.  
Flow control determines the handshake  
method used between the SDS and the  
serial device(s) to stop the serial  
input/output process  
Step 3i Click on the desired Auto TCP Mode  
This selection determines whether the  
SDS port will initiate a communications  
link when DSR becomes active or when  
data is received at the serial port.  
selector.  
Your choices are:  
¾
¾
DSR – Initiate the TCP connection  
when the SDS serial port’s DSR  
becomes active  
Typically, the DTR output of the device  
to which you are connecting drives the  
DSR input on the SDS serial port.  
Data – Initiate the TCP connection  
when the SDS serial port receives data  
Step 3j Set the Auto TCP timeout interval if you  
selected Data as the Auto TCP Mode.  
Sets the amount of time before the TCP  
connection is dropped after data stops.  
Note: This selection is only available if the  
Auto TCP Mode selector is set to Data.  
Otherwise, it is grayed out.  
Step 3k Set the IP Address of the TCP host to  
which the SDS will connect.  
This selection sets the IP address to be  
used in Auto TCP mode.  
Step 3l Set the TCP Port number of the TCP host This selection sets the TCP port for Auto  
to which the SDS will connect. TCP modes.  
Steps 4a through 4d apply only to RS-232/422/485 (MEI) units  
Step 4a Configure the serial port interface. This series of steps only applies to MEI  
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Step  
Procedure  
Description  
(MEI only)  
units, such as the SSE-400.  
Click on the desired interface selector.  
If you select RS232, the RS422/485  
selections will be grayed out. Continue  
with Step 5.  
Step 4b Click on the desired duplex mode selector. Select Full Duplex to always enable  
transmit and receive drivers.  
(MEI only)  
Select Half Rx to enable the transmit  
drivers only when the SDS is  
transmitting; receivers will always be  
enabled.  
Select Half Rx Tog to enable the transmit  
drivers and to disable receivers only  
when the SDS is transmitting.  
Step 4c Click on the desired connector setup.  
Select Loopback All to internally loopback  
RTS and CTS in the SDS. AuxIn and  
AuxOut are looped at the connector.  
Select Modem Control to send RTS on  
the AuxOut signal and to receive CTS on  
the AuxIn signal.  
(MEI only)  
Step 4d Select 2- or 4-wire communication.  
Select 2-wire to use the transmit pair for  
both transmit and receive in RS-422/485.  
Select 4-wire to use a separate pair of wires  
for transmit and receive in RS-422/485.  
(MEI only)  
Step 4 (non-MEI) / Step 5 (MEI) applies to all units  
Step 4  
Repeat the steps above for each port you  
need to configure and then press Save to  
implement all of your changes.  
Close and re-open the port to activate  
your changes.  
(non-MEI)  
or  
That’s it! You’re done. Your SDS is  
configured for the Raw TCP operating  
mode.  
Step 5  
(MEI only)  
Setting Raw UDP operating mode parameters  
Raw UDP is mainly used to broadcast messages over a network. It is  
a connectionless protocol that offers a direct way to send and receive  
datagrams over an IP network but provides very few error recovery  
services. UDP applications must generally be willing to accept some  
loss, errors, or duplication. Most UDP applications do not require  
reliability mechanisms and may even be hindered by them. If your  
application requires a high degree of reliability, you should use a  
protocol such as TCP.  
Note: In Raw UDP, your SDS  
can send messages to multiple  
receivers simultaneously.  
UDP provides no guarantees for message delivery and a UDP sender  
has no way of telling the status of its messages once it sends them  
onto the network. For multicast packages, unlimited propagation of  
UDP packets through routers is prevented by the Time To Live (TTL)  
scheme. Each router decrements a packet’s TTL value and only  
forwards those packets whose TTL value is greater than the  
threshold configured on the router.  
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UDP has three possible modes of communication that you select  
according to the IP/UDP address you enter:  
¾
¾
¾
Point to point – key in a specific device’s address to communicate  
only with that device  
Broadcast – key in the broadcast address of 255.255.255.255 to  
send to all devices listening for the transmission  
Multicast – key in an address in the assigned UDP range of  
224.0.0.0 – 239.255.255.255 to send to several devices with the  
selected address  
Step  
Procedure  
Description  
Preliminary Select Serial Ports from the selection  
The Serial Port Setup screen shown on  
the following page displays.  
Step  
bar.  
Note: Click on a link to see a pop-up help  
screen for that item. For example, if you  
click on the Raw UDP link, the following  
help screen pops up.  
Note: Setup screens vary slightly between  
RS-232 and RS-232/422/485 (MEI) units.  
If you have an RS-232/422/485 (MEI) SDS,  
the Configure Serial Port Interface step will  
display so that you can select between RS-  
232 and RS-422/485 operation.  
If you have an RS-232 SDS, the Configure  
Serial Port Interface step will not display  
and you will not be presented with any RS-  
422/485 configuration options.  
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Quatech SDS User’s Manual  
Figure 56 - Serial Port Setup screen for Raw UDP mode  
Note: Click on a link  
to see a pop-up help  
screen for that item.  
Step  
Procedure  
Description  
Step 1  
Select the serial port you want to  
configure.  
Click on a port number to select that  
port. The selections on the screen are  
automatically populated with any  
existing parameters for the selected port.  
Step 2  
Click on the Raw UDP Operating Mode  
selector.  
Raw UDP allows an SDS device to  
perform one to many transmissions.  
You will find directions for configuring  
ports in Normal, Tunneling, Raw TCP  
and Auto TCP modes mode in the  
previous sections.  
Step 3a Configure the Operating mode.  
Click on the desired data Rate Multiplier.  
Your choices are:  
The auto setting has no effect on the  
baud rate you set. However, if you select  
X2, X4, or X8, the baud rate of the serial  
port will be the baud rate that you set  
multiplied by 2, 4, or 8, respectively.  
¾
¾
¾
¾
Auto (Recommended)  
Force X2 mode  
Note: Forcing a change in the data rate may  
cause communication problems with some  
serial devices. If this is the case, change the  
setting back to Auto (Recommended).  
Force X4 mode  
Force X8 mode  
Step 3b Click on the desired Performance  
Selector.  
Choose balanced mode except in those  
cases where the serial device cannot  
tolerate the slight delays inherent in  
normal TCP/IP operation.  
Balanced mode offers excellent  
performance for most applications.  
Low Latency mode heavily favors  
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Configuring the SDS using a Web interface  
Step  
Procedure  
Description  
responsiveness over throughput.  
Step 3c Set the Heart Beat Time to a value from 1 Heartbeat messages help detect when a  
to 65534 seconds. Default is 45 seconds.  
connection has been lost between the PC  
driver and the SDS.  
Note: Use a value of 0 to disable the heartbeat  
timer.  
If you need quick notification that the  
connection has been lost, set this timer to  
a shorter value.  
If you are more concerned about network  
traffic, set this timer to a longer value.  
Step 3d Set the Baud Rate.  
The SDS and the serial device(s) to  
which it is attached must use the same  
serial connection speed.  
Step 3e Set the Parity.  
Parity can be odd, even, or none.  
Data Bits can be 7 or 8.  
Step 3f Set the Data Bits.  
Step 3g Set the Stop Bits.  
Step 3h Set the Flow Control.  
Stop Bits can be 1 or 2.  
Flow control determines the handshake  
method used between the SDS and the  
serial device(s) to stop the serial  
input/output process  
Step 3i Set the UDP/IP Address.  
These are your options:  
This selection determines the destination  
IP address where data will be sent.  
¾
¾
¾
Multicast  
For multicast, enter a valid multicast IP  
address (244.0.0.0 – 239.255.255.255) to  
broadcast data to a specific multicast group.  
Broadcast  
Point to point  
For broadcast, enter 255.255.255.255 to  
broadcast the serial data to all devices  
ready to accept data.  
For point to point, enter a specific  
address to which the SDS can send UDP  
packets containing serial data.  
Step 3j Set the UDP port designation.  
Step 3k Set the TTL value.  
Enter a valid UDP port number to which  
the SDS can send. The SDS will receive  
on both port 5000 and on the designated  
serial port number.  
This selection sets the TTL (Time To  
Live) value for multicast packets. Each  
router decrements the TTL value of the  
packet and will only forward a packet if  
its value is greater than the threshold  
configured on the router. The following  
are standard settings:  
¾
¾
¾
¾
0
1
Restricted to host  
Restricted to subnet  
15 Restricted to site  
63 Restricted to region  
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Step  
Procedure  
Description  
¾
¾
127Worldwide  
255Unrestricted  
Steps 4a through 4d apply only to RS-232/422/485 (MEI) units  
Step 4a Configure the serial port interface.  
This series of steps only applies to MEI  
units, such as the SSE-400.  
(MEI only)  
Click on the desired interface selector.  
If you select RS232, the RS422/485  
selections will be grayed out. Continue  
with Step 5.  
Step 4b Click on the desired duplex mode selector. Select Full Duplex to always enable  
transmit and receive drivers.  
(MEI only)  
Select Half Rx to only enable the  
transmit drivers when the SDS is  
transmitting; receivers always enabled.  
Select Half Rx Tog to disable receivers  
and enable the transmit drivers only  
when the SDS is transmitting.  
Step 4c Click on the desired connector setup.  
Select Loopback All to internally loopback  
RTS and CTS in the SDS. AuxIn and  
AuxOut are looped at the connector.  
Select Modem Control to send RTS on  
the AuxOut signal and to receive CTS on  
the AuxIn signal.  
(MEI only)  
Step 4d Select 2- or 4-wire communication.  
Select 2-wire to use the transmit pair for  
both transmit and receive in RS-422/485.  
Select 4-wire to use a separate pair of wires  
for transmit and receive in RS-422/485.  
(MEI only)  
Step 4 (non-MEI) / Step 5 (MEI) applies to all units  
Step 4  
Repeat the steps above for each port you  
need to configure and then press Save to  
implement all of your changes.  
Close and re-open the port to activate  
your changes. That’s it! You’re done.  
Normal is the most common operating  
mode and the easiest to set up.  
(non-MEI)  
or  
Step 5  
(MEI only)  
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Configuring the SDS using a Web interface  
Running diagnostic tests  
Using the Port Status screen  
Step  
Procedure  
Description  
The Port Status screen displays.  
Preliminary Click on Diagnostics from the selection  
Step  
bar.  
Figure 57 - Port Status screen  
Step  
Procedure  
Description  
Step 1  
Step 2  
Select the desired port.  
Click on the port number.  
Press the Clear key to reset the selected  
port.  
Pressing Clear lets you halt an  
unresponsive communications link.  
Use this procedure to free a com port  
that locks up. Note that the data trying  
to get through that port is lost and will  
need to be resent.  
Running the Ping test  
Step  
Procedure  
Description  
Preliminary Click on Diagnostics from the selection  
The Ping Test screen displays.  
Step  
bar and then click on either of the Ping  
Test selections from the left panel.  
Figure 58 - Ping Test screen  
Step  
Procedure  
Description  
Step 1  
Enter the IP address of a device that is  
connected to the network.  
This can be a PC or other device.  
Use the Ping test to verify connectivity  
between the SDS and another device on  
the network as specified by the IP  
address field.  
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Step  
Procedure  
Description  
Note: This utility is not intended to ping the  
SDS from a PC, but for the SDS to ping a  
PC or other device. To ping the SDS from a  
PC on the network, use the ping command  
from a DOS command line.  
Press Ping to run the test.  
The Ping results screen displays.  
Figure 59 - Ping results screen  
Step  
Procedure  
Description  
Step 2  
Press the Ping Test link to return to the  
Ping Test screen.  
You can also press the Backspace key to  
return to the Ping Test screen.  
Checking wireless status  
Step  
Procedure  
Description  
Preliminary Click on Diagnostics from the selection  
The Wireless Status screen displays.  
Step  
bar and then click on Wireless Status  
from the left panel.  
Figure 60 – Wireless Status screen  
Step  
Procedure  
Description  
Step 1  
The wireless status displays the current  
channel number and a set of metrics that  
give an indication of the quality of the  
wireless connection  
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Configuring the SDS using a Web interface  
Performing administrative functions  
The Admin functions let you update the software, assign a descriptive  
name to the SDS, and manage users (control who can access the SDS  
from the Web interface). You can access these functions by selecting  
Admin from the selection bar.  
Managing users  
Initially, the SDS is configured to have no exclusive users. This  
Note: You can create  
a
maximum of ten users for each means that anyone with the device drivers installed and who knows  
SDS.  
the SDS’ IP address can use the Web interface to configure and  
manage the SDS.  
You can create users to restrict this type of access to approved  
personnel only. Once you create a user, only someone using that user  
ID and password has Web access to the SDS.  
Showing users  
Step  
Procedure  
Description  
Preliminary Click on Admin in the selection bar and  
The Show Users screen displays.  
Passwords appear as asterisks.  
Step  
then select Show Users from the left  
panel.  
Figure 61 - Show Users screen  
Step  
Procedure  
Description  
Step 1  
Make note of any users you want to add  
or delete. Select Add/Del Users to add or  
remove users.  
Write down the user’s name exactly as it  
appears including any spaces.  
Adding users  
Step  
Procedure  
Description  
Preliminary Click on Admin in the selection bar and  
The Add/Del Users screen displays.  
Step  
then select Add/Del User from the left  
panel.  
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Quatech SDS User’s Manual  
Figure 62 - Add/Del Users screen  
Step  
Procedure  
Description  
Step 1  
Enter the user name and password in the Passwords appear as asterisks.  
boxes provided.  
Step 2  
Step 3  
Select the Add option.  
Press the Submit key.  
A network confirmation prompt displays.  
Figure 63 - Network confirmation prompt  
Step  
Procedure  
Description  
Step 4  
Enter the user name and password in the Be sure to key in the name and password  
boxes provided.  
If desired, check the Remember my  
password box.  
in exactly as you did in the Add/Del  
Users screen. Both are case-sensitive.  
Step 5  
Click OK.  
You can now view the new user name  
and password by selecting Show Users  
from the Admin screen. Be sure to record  
the user name and password in a safe  
place.  
Deleting users  
Step  
Procedure  
Description  
Preliminary Click on Admin in the selection bar and  
The Add/Del Users screen displays.  
Step  
then select Add/Del User from the left  
panel.  
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Configuring the SDS using a Web interface  
Figure 64 - Add/Del Users screen  
Step  
Procedure  
Description  
Step 1  
Enter the user name and password in the Be sure to enter them exactly as they  
boxes provided.  
were originally keyed in when the user  
was added. Both the user ID and the  
password are case-sensitive.  
Passwords appear as asterisks.  
Step 2  
Step 3  
Select the Delete option.  
Press the Submit key.  
You can confirm the deletion of this user  
by selecting Show Users from the Admin  
screen. See below.  
Figure 65 - Show Users screen  
Giving the SDS a descriptive name  
Step  
Procedure  
Description  
Preliminary Click on Admin in the selection bar.  
Step  
The Set Descriptive Name screen  
displays.  
Figure 66 - Set Descriptive Name screen  
Step  
Procedure  
Description  
Step 1  
Enter a unique name for this SDS that is  
descriptive of its function or location.  
Use a maximum of 60 valid characters  
(a-z, 0-9, and space).  
Step 2  
Press Submit.  
Your SDS’ name now appears at the  
bottom of the Home page screen.  
Note: You can change or delete the name of  
your SDS by returning to the Set Descriptive  
Name screen and either changing or deleting  
the name and then pressing Submit.  
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Quatech SDS User’s Manual  
Upgrading firmware  
Step  
Procedure  
Description  
Preliminary Click on Admin in the selection bar and  
The Upgrade Firmware screen  
displays.  
Step  
then select Upgrade Firmware from the  
left panel.  
Figure 67 - Firmware Upgrade screen  
Note: Only SDS devices with a  
firmware revision level of 5.0  
and above can support SNMP.  
Determine the revision level of  
an SDS (check the bottom of  
the Home page in the Web-based  
interface) before upgrading the  
firmware.  
Step  
Procedure  
Description  
Step 1  
Browse to the location with the revised  
firmware file.  
Most of Quatech’s device drivers are  
available from our Web site.  
Step 2  
Press Send File.  
The Remote Reset screen displays.  
Figure 68 - Remote Reset  
Step  
Procedure  
Description  
Step 3  
Press Reset to reset your SDS.  
The SDS must be reset to implement the  
new firmware.  
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Configuring the SDS using a Web interface  
Contacting Quatech  
Step  
Procedure  
Description  
Step 1  
From the Home screen, select Contact Us. The Contact Us screen displays.  
Figure 69 - Contact Us screen  
Step  
Procedure  
Description  
Step 2  
Click on either the sales or support Email This screen provides Quatech’s:  
links to contact the Sales or Technical  
Support departments, respectively.  
¾
¾
¾
¾
Address  
Phone and fax numbers  
E-mail address for Sales  
E-mail address for Technical  
Support  
¾
Web site address  
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Troubleshooting and Maintaining an SDS  
Quatech SDS User’s Manual  
Troubleshooting and Maintaining an SDS  
Troubleshooting an SDS  
This section lists some common problems and their causes. If the  
information below does not provide a solution, contact Quatech  
technical support.  
Note: Any unauthorized repairs  
or modifications will void the  
SDS' warranty.  
Problem  
Cause  
Solution  
The SDS does not  
turn on and no  
LEDs light up.  
¾ The SDS or the  
power source is  
1. Make sure that the power source is properly  
connected to the SDS’ power jack.  
damaged, or the SDS  
does not have power.  
Caution! Only use the Quatech +5 V power source.  
2. Make sure the power adapter is connected to a  
functioning electrical outlet.  
3. Contact Quatech tech support.  
The serial device  
will not respond  
even though the  
SDS is functioning.  
¾ The serial device is  
not powered up; the  
serial cable is  
1. Make sure the serial device is powered up.  
2. Make sure the serial cable is properly  
connected to the serial device and to the SDS.  
3. Verify the cable pinouts.  
4. Try a different serial cable.  
5. Try a different port on the SDS.  
wrong/damaged, or  
the serial port  
settings are wrong.  
6. Review your serial device literature. Make sure  
the settings it specifies match those the SDS is  
using (check the SDS serial port settings using  
the Web interface).  
7. Try plugging the serial device directly into a  
PC.  
The search utility  
does not find the  
SDS.  
Could be due to a  
variety of causes:  
¾ Check power  
Verify that the blue Power LED is lit.  
If the Power LED is not lit,  
1. Check the power connection.  
2. If power is connected properly, contact Quatech  
tech support.  
¾ Check status  
Verify that the green Status LED is lit.  
If the Status LED is not lit,  
1. Check the firmware version.  
a. If the SDS firmware has been upgraded  
from the factory default, reset the SDS to  
the factory default. See page 9.  
b. If the procedure to return to factory default  
fails, contact Quatech tech support.  
2. Cycle power on the box and wait approximately  
30 seconds. If the Status LED still does not  
light, contact Quatech tech support.  
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Quatech SDS User’s Manual  
Troubleshooting and Maintaining an SDS  
Problem  
Cause  
Solution  
The search utility  
does not find the  
SDS, cont.  
¾ Check LAN  
Verify that the link status light under the LAN  
connection is lit. If it is not lit,  
1. Check to see if the LAN patch cable is fully  
seated at both ends.  
2. Make sure the hub is powered up and  
functioning.  
3. Try another port on the hub.  
4. Try another patch cable.  
5. Contact Quatech tech support.  
Verify that the SDS and the PC from which the  
search is being performed are on same subnet.  
¾ Check subnet  
Note: There should be nothing other than a hub or a  
switch between the PC and SDS.  
1. Check with the network administrator to verify  
that the SDS and the PC are on same subnet.  
2. If you are unsure of the subnet, check the IP  
address of the PC (by running ipconfig in a  
command box) against the IP address of  
another PC plugged into the same hub as SDS.  
3. If the PC and SDS are on same subnet but a  
search still fails, connect the SDS directly to  
the PC using a crossover cable (if supplied;  
otherwise, use any Ethernet cable) and the  
instructions provided.  
4. Contact Quatech tech support.  
Web Browser does  
not display the SDS  
home page.  
¾ Check Web  
Use Ping to verify the connection.  
1. If Ping fails:  
connection  
a. Find the SDS using the search utility.  
Display the network settings.  
1. Is subnet mask OK?  
2. Is Gateway address OK?  
3. Is IP address OK?  
b. Can the PC ping another device on the  
same subnet as the SDS?  
1. No: Correct the PC setup and then  
retry.  
2. Yes: Contact Quatech tech support.  
2. If Ping passes:  
a. Is Internet Explorer setup to use proxy  
server? If yes, disable the proxy server and  
retry.  
b. Is a supported browser being used?  
1. No: Install and use supported browser.  
2. Yes: Contact Quatech tech support.  
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Troubleshooting and Maintaining an SDS  
Quatech SDS User’s Manual  
Problem  
Cause  
Solution  
Your application  
cannot open the  
COM port  
¾ Wrong COM port  
number or other  
COM port-related  
problem; problem  
with application  
1. Is the application set up to use the correct  
COM port number?  
a. No – Select correct COM port number.  
b. Yes – Continue with step 2.  
2. Does COM port(s) show up in Device Manager?  
a. No – Go through the installation process,  
then verify that the COM port(s) shows up in  
Device Manager.  
b. Yes – In Device Manager, open the  
properties page under Multi-port Serial  
Adapters for the SDS and go to the SDS  
Configuration tab.  
3. Does the auto query that runs when you select  
the SDS Configuration tab find the device?  
a. Yes – Continue with step 3: Try to open the  
COM port in HyperTerminal.  
b. No - Verify that the MAC address, IP  
address, Subnet mask, and gateway  
address are correct for the SDS being used.  
If not, click on the Advance button and use  
the search utility to select the correct SDS  
and set these parameters.  
Retry to see if the application will open the  
port.  
4. Try to open the COM port in HyperTerminal.  
a. Port opens: There is a problem with your  
application that is beyond scope of this  
troubleshooting guide.  
b. Port does not open: You require help that is  
beyond the scope of this troubleshooting  
guide. Contact Quatech tech support.  
Application can  
open COM port but  
data will not  
¾ Check COM port in  
Using HyperTerminal, open the selected COM  
port.  
1. Place a loopback connector on the selected  
COM port.  
HyperTerminal  
transfer.  
2. Set the communication parameters.  
3. Type random characters. Does the screen show  
these characters echoed back?  
a. Yes - The port is functioning.  
b. No - Try another port. If the characters  
still are not echoed back, contact Quatech  
tech support.  
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Quatech SDS User’s Manual  
Troubleshooting and Maintaining an SDS  
Maintaining an SDS  
Operating conditions  
The SDS series is designed to work in environments that are free  
from dust, dirt, and moisture. You can operate an SDS at  
temperatures between 0° to 70°C. Do not leave an SDS where  
moisture can condense on it.  
Handling the SDS  
The following information can help you to use the SDS in a reliable,  
trouble-free manner.  
¾
Make sure the SDS is off before you connect or remove the  
Ethernet cable.  
¾
¾
¾
Make sure that all serial devices are connected correctly.  
Protect the SDS from excessively dirty or damp conditions.  
Do not drop, strike, or handle the SDS roughly. Handle it like any  
other piece of sensitive electronic equipment.  
Moving the SDS  
Follow these steps if you need to move your SDS or prepare it for  
shipment.  
¾
¾
¾
Disconnect the power cable.  
Disconnect all other cables.  
If you are shipping the SDS, use the original packing material  
and container. If you no longer have the original packaging, use a  
sturdy carton and sufficient packing material to protect the SDS  
during shipment.  
Cleaning the SDS  
Servicing the SDS  
Clean the outside of the SDS as needed with a slightly moist soft  
cloth. Do not use solvents or abrasive cleaners.  
There are no user-serviceable parts in the SDS. Contact Quatech for  
repair. Be sure to obtain an RMA number from Quatech technical  
support before returning your SDS for service.  
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Appendix A  
Quatech SDS User’s Manual  
Appendix A  
Specifications  
Size  
Product  
Size (L x W x H)  
SSE/DSE-100/400 4.6” x 3.8” x 1.2” (11.8 x 9.5 x 2.9 cm)  
Mounting flanges add 1.0” (2.5 cm) to width.  
QSE-100/400  
ESE-100/400  
10.0x 5.3x 1.3(25.3 x 13.5 x 3.1 cm)  
10.0x 5.3x 1.9(25.3 x 13.5 x 4.8 cm)  
LAN interface  
10/100 Base T (IEEE 802.3), auto-negotiation and auto MDI/MDIX.  
RJ-45 Network connector  
Optional 802.11b wireless networking  
Serial interface  
¾
¾
¾
Fully independent ports on multiport models  
DB-9 male, DTE configuration  
“M” models (e.g. QSE-100M) are supplied with 10-pin RJ-45  
adapters that attach to the DB-9 connectors  
¾
“W” models (e.g. DSEW-100) are equipped with 802.11b wireless  
networking capability  
¾
¾
Hardware flow control  
Full modem control  
RS-232 (EIA-232)  
RS-232/422/RS-485  
RS-232  
# Serial ports RS-232/422/485  
SSE-100  
DSE-100  
QSE-100  
ESE-100  
1
2
4
8
SSE-400  
DSE-400  
QSE-400  
ESE-400  
Parity, Stop bits:  
Speed:  
Parity configurable as:  
Data bits configurable as:  
Stop bits configurable as:  
None, Even, Odd  
5, 6, 7, 8  
1, 1.5, 2  
Each serial port supports data transfer speeds of up to 921.6 kbps,  
depending on flow control protocols used, cable length and condition,  
and other factors. The aggregate throughput of all ports on any given  
Device Server is limited to approximately 5 Mbps.  
Note: The surge suppression (–SS) option reduces effective baud  
rates to 115.2 Kbps maximum on each port. Please contact Technical  
Support at support@quatech.com for additional information.  
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Quatech SDS User’s Manual  
Appendix A  
Signals:  
RJ-45:  
View looking into  
the connector  
RS-232 Pin # RS-422/485 signal, RS-422/485 signal,  
signal  
4-wire mode  
2-wire mode  
TxD–  
Transmit/Receive Data (Data–)  
RI  
1
2
N/C  
AuxOut+  
AuxOut–  
GND  
RTS  
DTR  
GND  
TxD  
RxD  
DCD  
DSR  
CTS  
N/C  
N/C  
3
Signal Ground (GND)  
4
TxD+  
Transmit/Receive Data (Data+)  
5
N/C  
RxD+  
6
N/C  
N/C  
N/C  
AuxIn–  
RxD–  
7
8
AuxIn+  
N/C  
9
N/C  
10  
DB-9:  
View looking into  
the connector  
RS-232 Pin # RS-422/485 signal,  
RS-422/485 signal,  
2-wire mode  
signal  
DCD  
RxD  
TxD  
DTR  
GND  
DSR  
RTS  
CTS  
RI  
4-wire mode  
AuxIn–  
RxD+  
N/C  
N/C  
1
2
3
4
5
6
7
8
9
Transmit/Receive Data (Data+)  
N/C  
TxD+  
AuxOut–  
GND  
Signal Ground (GND)  
N/C  
RxD–  
N/C  
N/C  
AuxOut+  
AuxIn+  
TxD–  
Transmit/Receive Data (Data–)  
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Appendix A  
Quatech SDS User’s Manual  
Transmitter outputs  
RS-232:  
High Level Output:  
Low Level Output:  
Transmitter Skew:  
+5 V (min), +5.4 V (typical)  
–5 V (min), –5.4 V (typical)  
50 ns (typical), 200 ns (max)  
RS-422/485:  
Transmitter Outputs: 2 V (min) for 100 Ohm load  
Transmitter Skew:  
Distance:  
5 ns (typical), 10 ns (max)  
4000 feet  
Receiver inputs:  
RS-232:  
Input Voltage Rating: –15 V to +15 V  
Receiver Skew:  
120 ns (typical), 250 ns (max)  
RS-422/485:  
Input Voltage Rating: –15 V to +15 V Common Mode Input Voltage  
Receiver Skew:  
13 ns (typical)  
Surge suppression option  
Surge suppressor is applied to each line; capable of sustaining up to  
40-A peak, 8 x 20-µs transient surges, a clamping voltage of 30 V (RS-  
232) or 15.5 V (RS-422/485), and a peak energy dissipation of 0.1  
Joules.  
Note: Units with the "SS" option are limited to 115.2 kbps due to  
capacitive loading.  
Protocols and software  
Quatech provides several ways to manage and configure SDS after  
installation:  
a. Windows Device Manager (Quatech Device Manager on  
Windows NT4)  
b. On-board utility accessible from a standard HTTP web  
browser.  
c. Simple Network Management Protocol (SNMP)  
d. IntelliSock TCP socket services  
Management  
UDP, TCP/IP, HTTP, DHCP, ARP, SNMP  
IP configuration  
DHCP, Static IP (set through SDS Installation Wizard) or custom  
UDP datagram utility  
Communication modes  
Client OS support  
Normal, Tunneling, Raw TCP, Auto TCP, Raw UDP  
Device drivers provided for Windows 2000, Windows XP, Windows  
NT4, and Linux  
Other operating systems supported by IntelliSock TCP socket  
services  
Check Website for latest OS support information  
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Quatech SDS User’s Manual  
Appendix A  
Hardware  
Processor:  
SDRAM:  
Freescale / Motorola Power PC  
8 MB  
FLASH Memory: 2 MB  
FLASH is field upgradeable over Ethernet connection  
Switches  
All models:  
On back panel:  
¾ Reset: Resets the unit and does a hard reboot.  
User data in volatile memory cleared.  
System configuration unchanged.  
If held until Status LED flashes slowly and then released:  
User data in memory is cleared and configuration is reset to  
factory default settings  
If held until Status LED flashes quickly and then released:  
User data in memory is cleared and system firmware reverts to the  
factory default  
Indicators  
4- and 8-port models:  
On front panel  
¾ Power: On when unit has power  
On rear panel  
¾ Link (left side of Ethernet connector): Network connection  
ON = connected to network; OFF = not connected  
¾ Speed (right side of Ethernet connector): Speed of network  
connection, ON = 100 Mbps; OFF = 10 Mbps.  
¾ Data: Color RED if port is configured for RS-232 operation. Color  
GREEN if port is configured for RS-422/485 operation. Flashes  
when data is being sent or received on the serial port.  
¾ Status: Off until box is running then turned on.  
If the Reset button is pushed in and held, the following occurs:  
1. Status LED flashes at a rate of 1 flash every 2 seconds for 10  
seconds (slow flash).  
If Reset button is released during this time period, the  
configuration is reset to factory defaults; then the SDS  
automatically restarts.  
2. If Reset button is held past the first 10 seconds, the LED  
starts to flash at a rate of 1 flash per second for 10 seconds  
(fast flash).  
If Reset button is released during this time period, the SDS is  
reset back to factory default firmware revision; then the SDS  
automatically restarts.  
3. If Reset button is held past the first 20 seconds, the LED  
stops flashing.  
If Reset button is released during this time period, the SDS  
resets but the configuration is unchanged.  
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Appendix A  
Quatech SDS User’s Manual  
1- and 2-port models:  
All LEDs have the same definitions as above and are located as  
indicated below:  
¾ Power – top cover  
¾ Link – left side of Ethernet connector  
¾ Speed – right side of Ethernet connector  
¾ Data – next to DB-9 serial port(s)  
¾ Status – next to power jack  
Power supply  
Environment  
Certifications  
DC input, with AC Adapters provided for 100VAC–240VAC, 50Hz–  
60Hz, Autosensing.  
+5V, 2A (10W) max  
Operating:  
0° C to 70° C  
Storage:  
Relative Humidity:  
–40° C to 70° C  
10% to 90% non-condensing  
FCC, CE, IC  
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Quatech SDS User’s Manual  
Appendix B  
Appendix B  
Declaration of Conformity  
Manufacturer's Name  
Quatech Inc.  
Manufacturer's Address:  
5675 Hudson Industrial Parkway  
Hudson, Ohio 44236-5012 (USA)  
Application of Council  
Directive:  
Electromagnetic Compatibility (EMC) 89/336/EEC  
Standards to which  
Conformity is Declared:  
EN55022, 1988  
EN55024, 1998  
Type of Equipment:  
Equipment Class:  
Product Names:  
Information Technology Equipment  
Commercial, Residential, & Light Industrial Equipment  
SSE-/DSE-/QSE-/ESE-100D: One-/two-/four-/eight-port RS-232 Serial  
Device Server with DB-9 connector(s)  
SSE-/DSE-/QSE-/ESE-400D: One-/two-/four-/eight-port RS-232/422/485  
Serial Device Server with DB-9 connector(s)  
SSEW-/DSEW-/QSEW-/ESEW-100D: One-/two-/four-/eight-port RS-232  
Serial Device Server with DB-9 connector(s) and Wi-Fi capabilities  
SSEW-/DSEW-/QSEW-/ESEW-400D: One-/two-/four-/eight-port RS-  
232/422/485 Serial Device Server with DB-9 connector(s) ) and Wi-Fi  
capabilities  
SSE-/DSE-/QSE-/ESE-100M: One-/two-/four-/eight-port RS-232 Serial  
Device Server with RJ-45 adapters for DB-9 connector(s)  
SSE-/DSE-/QSE-/ESE-400M: One-/two-/four-/eight-port RS-232/422/485  
Serial Device Server with RJ-45 adapters for DB-9 connector(s)  
Model Numbers:  
DB-9: SSE-100D,  
SSE-400D,  
DSE-100D,  
DSE-400D,  
QSE-100D,  
QSE-400D,  
ESE-100D,  
ESE-400D,  
SSEW-100D, DSEW-100D, QSEW-100D, ESEW-100D,  
SSEW-400D, DSEW-400D, QSEW-400D, ESEW-400D,  
RJ-45: SSE-100M,  
SSE-400M,  
DSE-100M,  
DSE-400M  
QSE-100M  
QSE-400M  
ESE-100M  
ESE-400M  
Year of Manufacture:  
2005  
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Appendix B  
Quatech SDS User’s Manual  
FCC Notice:  
This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is  
likely to cause harmful interference in which case the user will be  
required to correct the interference at his own expense.  
The user is cautioned that changes and modifications made to the  
equipment without approval of the manufacturer could void the user’s  
authority to operate this equipment.  
It is suggested that the user use only shielded and grounded cables to  
ensure compliance with FCC Rules.  
Caution: To comply with FCC RF exposure compliance requirements, a  
separation distance of at least 20 cm must be maintained between the  
antenna of this device and all persons.  
Canadian Notice:  
This device complies with Industry Canada ICES-003 regulations.  
Cet appareil est conformé à la norme ICES-003 du Canada.  
Operation is subject to the following two conditions:  
1. This device may not cause interference, and  
2. This device must accept any interference, including interference that  
may cause undesired operation of the device.  
To prevent radio interference to the licensed service, this device must be  
operated indoors only and should be kept away from windows to provide  
maximum shielding.  
This device has been designed to operate with an antenna having a  
maximum gain of 2.2 dBi. Antennae having a higher gain are strictly  
prohibited per regulations of Industry Canada. The required antenna  
impedance is 50 ohms.  
To reduce potential radio interference to other users, the antenna type  
and its gain should be so chosen that the equivalent isotropically radiated  
power (EIRP) is not more than that required for successful  
communication.  
The installer of this radio equipment must ensure that the antenna is  
located or pointed such that it does not emit RF field in excess of Health  
Canada limits for the general population.  
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Quatech SDS User’s Manual  
Appendix C  
Appendix C  
Warranty information  
Quatech, Inc. warrants the Serial Device Server to be free of defects in materials and workmanship  
for a period of five (5) years from the date of purchase. Quatech, Inc. will repair or replace any board  
that fails to perform under normal operating conditions and in accordance with the procedures  
outlined in this document during the warranty period.  
Any damage caused by external causes, including problems with electrical power, servicing not  
authorized by Quatech, negligent installation or operation, failure to follow documented procedures,  
abuse, or general misuse of the product is not covered by the warranty. Custom configured products  
are non-refundable. Quatech makes no express warranties except those stated in this paragraph and  
in the applicable warranty statements for specific products in effect on the date of invoice. No  
representation is made regarding the suitability of this product for any particular purpose.  
To request warranty service, you must call Quatech at (800) 553-1170, or submit the on-line form at:  
http://www.quatech.com/support/support.php within the warranty period with a description of the  
problem. If warranty service is required, Quatech will issue a Return Material Authorization (RMA)  
Number. You must ship the defective product back to Quatech during the warranty period in its  
original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the  
risk of loss or damage during shipment. Quatech will ship the repaired or replacement products to  
you.  
Quatech reserves the right to modify its warranty at any time, in its sole discretion. All software is  
provided subject to the license agreement that is part of the package. Customer agrees that it will be  
bound by the license agreement once the package is opened or its seal is broken. Quatech does not  
warrant any software under this Agreement. Warranties, if any, for software are contained in the  
license agreement that governs its purchase and use.  
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER  
RIGHTS WHICH VARY FROM STATE TO STATE. QUATECH'S SOLE OBLIGATION (AND  
CUSTOMER'S SOLE REMEDY) WITH RESPECT TO THE FOREGOING LIMITED WARRANTY  
SHALL BE TO, AT ITS OPTION, REFUND THE PURCHASE PRICE OR REPAIR/REPLACE ANY  
DEFECTIVE PRODUCTS, PROVIDED THAT QUATECH RECEIVES WRITTEN NOTICE OF  
SUCH DEFECTS DURING THE APPLICABLE WARRANTY PERIOD. CUSTOMER MAY NOT  
BRING AN ACTION TO ENFORCE ITS REMEDIES UNDER THE FOREGOING LIMITED  
WARRANTY MORE THAN ONE (1) YEAR AFTER THE ACCRUAL OF SUCH CAUSE OF  
ACTION. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCTS, INCLUDING  
WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD  
SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY  
AFTER SUCH PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN  
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.  
QUATECH, ITS LICENSORS, DISTRIBUTORS, AND SUPPLIERS (INCLUDING ITS AND THEIR  
DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS) SHALL NOT BE LIABLE FOR ANY  
SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES,  
INCLUDING WITHOUT LIMITATION LOST PROFITS, BUSINESS INTERRUPTION, LOST OR  
CORRUPTED DATA OR SOFTWARE, OR ANY OTHER DAMAGES ARISING OUT OF THE USE  
OR INABILITY TO USE THE PRODUCTS, EVEN IF QUATECH OR ITS LICENSORS,  
DISTRIBUTORS, AND SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES. CUSTOMER AGREES THAT FOR ANY LIABILITY RELATED TO THE PURCHASE  
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Appendix C  
Quatech SDS User’s Manual  
OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, QUATECH IS NOT LIABLE  
OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR  
AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS UNDER THIS  
AGREEMENT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO YOU.  
Please complete the following information and retain for your records:  
DATE OF PURCHASE:  
MODEL NUMBER:  
____________________________  
(see identification label on bottom of SDS for model number or  
Identifying Quatech’s SDS product line for model descriptions)  
SSE-100D/M DSE-100D/M  
SSE-400D/M DSE-400D/M  
SSEW-100D DSEW-100D  
QSE-100D/M  
QSE-400D/M  
QSEW-100D  
ESE-100D/M  
ESE-400D/M  
ESEW-100D  
PRODUCT DESCRIPTION:  
SERIAL NUMBER:  
Serial Device Server  
____________________________  
All products returned to Quatech for either warranty or non-warranty repair MUST be assigned a  
Returned Material Authorization (RMA) number prior to shipment. This RMA number must be  
clearly marked on the exterior of the product’s return packaging and in any correspondence to  
ensure proper routing and prompt attention. To obtain an RMA number, contact Quatech Technical  
Support Department at 1-800-553-1170 or submit the on-line form at:  
http://www.quatech.com/support/support.php. In order to prevent damage to returned merchandise  
during shipment, please package electronic components in anti-static/shock proof materials.  
For warranty repair/returns, please have the following information available when contacting the  
Technical Support department:  
1. Model number and serial number of the product under warranty  
2. Repair instructions and/or specific description of the problem  
For non-warranty repairs or upgrades, contact the Technical Support department for current  
repair charges and please have the following information available:  
1. Purchase order number to cover the cost of the service  
2. Model number and serial number of the product  
3. Repair or upgrade instructions relative to the product  
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