Quadra Fire Stove QUADRA FIRE CONTOUR User Guide

CONTOUR PELLET STOVE  
INSTALLATION, OPERATION, AND MAINTENANCE INSTRUCTIONS  
IMPORTANT! Record serial number of your stove on the warranty card and mail immediately.  
The serial number is located on the safety label affixed behind the left side curtain on  
the outside of hopper wall.  
Please read this entire manual before installation and use of this pellet fuel room heater.  
Failure to follow these instructions could result in property damage, bodily injury or even death.  
IMPORTANT SAFETY NOTES  
1. When installing your stove, particular attention should be paid to fire protection. If this unit is not properly installed, a house  
fire may result. For your safety, follow the installation instructions, and contact local building or fire officials about restrictions  
and installation inspection required in your area.  
2. Read power supply section of component information (page 15) before you plug in the stove.  
3. Always unplug the stove before cleaning or servicing.  
4. During operation, if any part of the stove starts to glow, the stove is in an overfired condition. Reduce the feed rate and increase  
the amount of air going into the stove. OVERFIRING VOIDS WARRANTY.  
5. Do not install a flue damper in the exhaust venting system of this unit.  
6. Do not connect the stove to a chimney flue already serving another appliance.  
7. Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or freshen up a fire in  
this heater. Keep all such liquids well away from the heater while it is in use.  
8. The stove operates with a negative pressure firebox and a positive pressure exhaust. It is imperative that the chimney system  
be airtight and installed correctly.  
9. Dispose of all ashes in a metal container.  
10. Comply with all minimum clearances to combustibles as shown on page 5.  
11. The Quadra-Fire Contour is tested and approved for pelleted biomass fuel or shelled field corn only. Burning of any other  
type of fuel voids your warranty!  
12. Aladdin Hearth Products, manufacturer of the Contour pellet stove, reserves the right to alter its products, their specifications  
and/or price without notice.  
13. ALADDIN HEARTH PRODUCTS, GRANTS NO WARRANTY, IMPLIED OR STATED, FOR THE INSTALLATION OR  
MAINTENANCE OF THIS UNIT AND ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).  
PRIOR TO FIRST FIRE: Remove all labels from glass. Clean gold surfaces with a glass cleanser and soft cloth  
to prevent staining from fingerprint oils.  
Beaverton  
Oregon USA  
Tested and  
Listed by  
O-T L  
C
OMNI-Test Laboratories, Inc.  
SAVE THESE INSTRUCTIONS  
1445 N. Highway  
Colville, WA 99114  
250-5583  
October 10, 2001  
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Contour Pellet Stove  
TABLE OF CONTENTS  
Page  
Safety Label......................................................... 4  
Safety Label Location.............................................4  
Clearances to Combustibles................................ 5  
Floor Protection Requirements............................ 5  
Listings and Specifications .................................. 5  
Dimensions.......................................................... 5  
Chimney and Exhaust Connections .................... 6  
Venting Termination Requirements...................... 6  
Venting Graph and Pipe Table ............................. 6  
Venting Systems  
CONTOUR Pellet Stove  
MODEL NAME  
Serial Number  
Date Purchased  
Dealership Where Purchased  
A. Alcove...................................................... 7  
B. Through the Wall...................................... 7  
C. Vertical..................................................... 8  
D. Through the Wall and Vertical.................. 8  
E. Masonry................................................... 8  
F. Alternate masonry.................................... 8  
Top Vent Adapter ................................................. 9  
Feed Adjustment Instructions.............................. 9  
Log Placement Instructions................................. 10  
Mobile Home Installation ..................................... 11  
Thermostat Installation........................................ 11  
Operating Instructions ......................................... 11-12  
Cleaning and Maintenance.................................. 13-14  
Component Information....................................... 15-17  
Troubleshooting ................................................... 18-20  
Wiring Harness.................................................... 20  
Outside Air Kit Installation Instructions................ 21  
Trim Ring Installation Instructions........................ 22-23  
Gold Grille Installation Instructions...................... 23  
Exhaust Blower Replacement Instructions.......... 24  
Feed Motor Replacement Instructions................. 24  
Rear Screen Replacement Instructions............... 25  
Top Baffle Removal Instructions.......................... 25  
Accessories and Service Parts............................ 26  
Warranty.............................................................. 27  
Warranty card......................................................Insert  
Dealer Phone  
Additional Information:  
AFTER COMPLETINGYOURWARRANTY CARD, ATTACH  
YOUR SALES RECEIPT AND WARRANTY STUB HERE  
FOR FUTURE REFERENCE.  
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SAFETY LABEL  
LABEL LOCATION: BEHIND LEFT SIDE CURTAIN ON OUTSIDE OF HOPPER  
Model:  
Serial No.  
OMNI-Test Labs, Inc.  
Beaverton, OR  
Report No. 061-S-20-2  
QUADRA-FIRE CONTOUR  
Room Heater Pellet Fuel BurningType  
Also for use in Mobile Homes. This pellet burning appliance has been tested and listed  
for use in Manufactured Homes in accordance with  
Beaverton  
Oregon USA  
Tested and  
Listed by  
O-T L  
1445 North Highway  
Colville, WA 99114  
C
OMNI-Test Laboratories, Inc.  
OAR 814-23-900 through 814-23-909  
'PREVENT HOUSE FIRES"  
Tested to:  
Install and use only in accordance with manufacturer's  
installation and operating instructions. Contact Local  
Building or Fire Officials About Restrictions and  
Inspection in Your Area.  
ASTM E 1509, and ULC-C1482-M1990 Room Heater  
Pellet Fuel Burning type (UM) 84-HUD  
Input Rating Max 4 lb. fuel/hr.  
WARNING - FOR MANUFACTURED HOMES: Do not install  
appliance in a sleeping room. An outside combustion air  
inlet must be provided. The structural integrity of the  
manufactured home floor, ceiling and walls must be  
maintained.  
Electrical Rating: 115 VAC, 60 Hz,  
Start 4.1 Amps, Run 1.1 AMPS.  
Route power cord away from unit  
DANGER: Risk of electrical shock. Disconnect power  
supply before servicing.  
Refer to manufacturer's instructions and local codes for  
Replace glass only with 5mm ceramic available from  
your dealer  
precautions required for passing chimney through  
a
combustible wall or ceiling. Inspect and clean exhaust  
venting system frequently in accordance with  
manufacturer's instructions.  
To start, set thermostat above room temperature, the  
stove will light automatically.  
To shutdown, set  
thermostat to below room temperature. For further  
instruction refer to owner's manual.  
Use a 3" or 4" diameter type "L" or "PL" venting system.  
Do not connect this unit to a chimney flue servicing  
another appliance.  
Keep viewing and ash removal doors tightly closed  
during operation.  
FOR USE WITH PELLETIZED WOOD FUELOR SHELLED FIELD CORN ONLY.  
Minimum Clearances to Combustible Materials  
A
C
FLOOR PROTECTION  
*H  
B
C
G
G
D
F
I
G = 2"/5cm  
H = 2"/5cm *See Exceptions Below  
E
F
I
=
6"/15cm  
A
B
Back Wall to Appliance  
Side Wall to Appliance  
2"/5cm  
6"/15cm  
Corner Installation:  
Walls to Appliance  
Vertical 3" - 6" Adapter Kit (Part #812-3570) Installation:  
Use a non-combustible floor protector extending under  
unit and to the sides, front and back of unit as shown  
in Floor Protection Diagram. Measure front distance  
(I) from the surface of the glass door.  
C
2"/5cm  
D
E
Back Wall to Appliance Flue  
Side Wall to Appliance 6"/15cm  
3"/8cm  
Corner Installation with Vertical Adapter Kit:  
*Exceptions: Non-combustible floor protection must  
extend beneath the fluepipe when installed with  
horizontal venting or under the top vent adapter with  
vertical installation.  
F
Walls to Appliance  
2"/5cm  
Alcove Installation:  
Min. Alcove Height:  
Min. Alcove Side Wall  
Max. Alcove Depth  
43"/1092cm  
6"/15cm  
36"/91cm  
Note 1: In residential installations, when using parts #811-0860, (3" - 3" Top Vent Adapter) and #812-3570 (3" - 6" Offset Adapter), 24  
gauge 6" single wall flue connector may be used.  
Note 2: In manufactured home installation, when using part #811-0860, (3" - 3" Top Vent Adapter) and #812-3570 (3' - 6" Offset  
Adapter), use listed double wall flue connector. An Outside Air Kit (#811-0871), must be used with manufactured home installation.  
U.S. ENVIRONMENTAL PROTECTION AGENCY  
This model is exempt from EPA certification under 40 CFR 60.531 by definition [Wood Heater (A) "Air-to-Fuel Ratio"].  
Date of Manufacture  
2000 2001 2002 JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC  
DO NOT REMOVE THIS LABEL  
MADE IN U.S.A.  
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CLEARANCES TO COMBUSTIBLES  
A
C
A
B
Back Wall to Appliance 2"/5cm  
Side Wall to Appliance 6"/15cm  
Corner Installation:  
Walls to Appliance  
Vertical 3" - 6" Adapter Kit (Part #812-3570) Installation:  
C
2"/5cm  
B
D
Back Wall to Appliance Flue  
3"/8cm  
C
E
Side Wall to Appliance 6"/15cm  
D
F
Corner Installation with Vertical Adapter Kit:  
F
Walls to Appliance  
2"/5cm  
Alcove Installation:  
Min. Alcove Height:  
Min. Alcove Side Wall  
Max. Alcove Depth  
43"/1092cm  
6"/15cm  
36"/91cm  
E
F
Use a non-combustible floor protector extending under  
unit and to the sides, front and back of unit as shown in  
Floor Protection Diagram.  
FLOOR PROTECTION  
*H  
Measure front distance (I) from the surface of the glass  
door.  
G = 2"/5cm  
H = 2"/5cm  
G
G
*See Exceptions  
*Exceptions: Non-combustible floor protection must  
extend beneath the flue pipe when installed with  
horizontal venting or under the Top Vent Adapter with  
vertical installation.  
I = 6"/15cm  
I
LISTINGS AND SPECIFICATIONS  
The QUADRA-FIRE CONTOUR pellet stove is safety listed  
with OMNI-Test Labs, Inc., Beaverton, OR, to ASTM E  
1509 and ULC-C1482-M1990 Room Heater Pellet Fuel  
Burning type (UM) 84-HUD. Also suitable for use in mobile  
homes. See pages 5 and 9 for mobile home installation  
details.  
HEAT OUTPUT*: 8,000 to 30,000 BTUs per hour  
*BTU output will vary, depending on the brand of  
fuel you use in your stove. Consult your Quadra-Fire  
dealer for best results.  
DIMENSIONS  
25-7/16  
4-1/8  
12-23/32  
10  
30-5/8  
31-1/2  
21-7/16  
17-1/16  
17-15/16  
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CHIMNEY AND EXHAUST CONNECTION  
1. Chimney & Connector: Use 3" (76mm) or 4" (102mm) diameter type "L" or "PL" venting system.  
2. Mobile Home: Approved for all listed pellet vent. If using the 3" (76mm) vertical Top Vent Adapter Kit (part #811-0860), or the 3"  
(76mm) to 6" (152mm) Offset Collar (part #812-3570), use listed double wall flue connector. An Outside Air Kit (part #811-0871),  
must be used with manufactured home installation.  
3. Residential: The 3" (76mm) vertical Top Vent Adapter Kit (#811-0860), and 3" (76mm) to 6" (152mm) Offset Collar (part #812-3570),  
are tested to use 24 gauge single wall flue connector or listed double wall flue connector to Class A listed metal chimneys, or masonry  
chimneys meeting ICBO standards for solid fuel appliances.  
4. The stove is approved for all 3" (76mm) or 4" (102mm) diameter listed pellet vent. It can be either vertically or horizontally vented.  
5. Install vent at clearances specified by the vent manufacturer.  
6. Be sure to secure exhaust venting system to the stove with at least three set screws. Also secure all connector pipe joints  
with at least three screws through each joint.  
NOTE: All pipe must be sealed using welded seam pipe whenever possible. Seal pipe joints with high temperature silicone  
(500°F [260°C] minimum rated only).  
VENT TERMINATION REQUIREMENTS  
1. Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a sun  
deck or porch, narrow walkway or closely fenced area, or any location that can build up a concentration of fumes such as a  
stairwell, covered breezeway, etc.  
2. Vent surfaces can get hot enough to cause burns if touched. Noncombustible shielding or guards may be required.  
3. Termination must exhaust above air inlet elevation. It is recommended that at least 5' (1.5m) of vertical pipe be installed when  
appliance is vented directly through a wall. This will create a natural draft, which will help prevent the possibility of smoke or odor venting  
into the home during appliance shutdown. It will also keep exhaust from causing a nuisance or hazard by exposing people or shrubs to  
high temperatures. The safest and preferred venting method is to extend the vent vertically through the roof.  
4. Venting should terminate not less than 4' (1.2m) below, not less than 4' (1.2m) horizontally from, and not less than 1' (305mm) above  
doors and windows, or gravity or ventilation air inlets into the building.  
5. Distance between bottom of termination and grade should be 1' (305mm) minimum. This is conditional upon plants in the area,  
and nature of grade surface. The grade surface must be a noncombustible material (i.e., rock, dirt). Distance between bottom of  
termination and public walkway should be 7' (2.1m) minimum.  
6. Distance to combustible materials should be 2' (51mm) minimum. This includes adjacent buildings, fences,  
VENTING GRAPH  
When running vertically with pellet venting, the following  
chart can be used to determine whether to use 3" or 4"  
(7.6cm or 10.2cm) diameter pipe  
VENTING PIPE TABLE  
The table below can help you determine the equivalent  
feet of pipe used for venting when installing a pellet  
appliance.  
30  
4" (102mm) Diameter Pipe Only  
Pellet Venting  
Component  
# of Elbows or Multiplied Equivalent  
Component  
Equivalent Feet  
Feet of Pipe  
By:  
Feet  
20  
10  
90° Elbow or Tee  
45° Elbow  
x
x
x
x
5
3
Horizontal Pipe  
Vertical Pipe  
1
.5  
Total Equivalent Feet:  
3" or 4" (76mm or 102mm) Diameter Pipe  
0
1
2
3
4
5
6
7
8
9
10  
ALTITUDE IN THOUSANDS OF FEET  
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VENTING SYSTEMS  
A. ALCOVE  
The Quadra-Fire Contour is approved for  
minimum alcove height of 43(109.2cm), and  
a maximum alcove depth of 36” (91cm).  
43" (109.2cm)  
Minimum  
All minimums listed are to a combustible  
surface.  
6" (15.2cm)  
Minimum  
Maximum Alcove Depth: 36"/91cm  
B. THROUGH THE WALL  
We recommend going a minimum 5' (15.25cm) vertical, but above the eave is preferred.  
Horizontal termination must be 1' (30.5cm) from the wall.  
Straight Out  
45 Degree  
2" (52mm)  
Minimum  
Wall  
Thimble  
Wall Thimble  
Horizontal Cap  
2" (51mm)  
Minimum  
6" (152mm)  
Minimum  
From Glass  
Optional  
Direction  
12" (305mm)  
Minimum  
2" (51mm)  
Minimum  
Insulating Hearth Pad  
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VENTING SYSTEMS, CONT'D.  
C. VERTICAL  
D.THROUGH THE WALL & VERTICAL  
Rain Cap  
Rain Cap  
Flashing  
Flashing  
Firestop  
24" (610mm) minimum  
24" (61cm) minimum  
Support Bracket  
(every 60" [152.4cm])  
Class A Chimney  
Connector Adapter  
3" (7.6cm) Min.  
2" (50mm) minimum  
Ceiling Support  
6" (15.2cm) Min.  
Wall Thimble  
6" (152mm)  
minimum  
6" Flue Connector  
(Single Wall for  
residential installation.  
Double Wall for mobile  
home installation.)  
OR  
Tee  
Top Vent Kit  
Cleanout Cover  
3" or 4" L Vent (For  
residential or mobile  
home installation.)  
Non-combustible Hearth Pad  
Cleanout  
Cover  
Non-combustible Hearth Pad  
E. MASONRY  
F. ALTERNATE MASONRY  
Fireclay Flue Liner  
with airspace  
Fireclay flue  
liner with airspace  
Concrete Cap  
Concrete Cap  
Flashing  
Flashing  
1" (25mm) clearance  
with firestop  
1" (25mm) clearance  
3" (76mm) minimum  
1" (25mm) clearance  
with firestop  
1" (25mm) clearance  
2" (50mm) minimum  
Sheathing  
6" (152mm)  
minimum  
6" (152mm) minimum  
Cleanout cover  
Sheathing  
Airtight  
Cleanout Door  
Airtight cleanout door  
Non-combustible Hearth Pad  
Non-combustible  
Hearth Pad  
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TOP VENT FLUE ADAPTER INSTALLATION  
Part #811-0860, 3"-3" Top Vent Adapter or Part #812-3570, 3"-6" Offset Collar  
1) Put a layer of silicone on the 3" (76mm) exhaust  
outlet.  
2) Slide the flue adapter onto the rear exhaust outlet.  
3) Adjust the assembly to a vertical position.  
4) Drill four holes with #26 drill bit (provided) into the back  
of the stove using the outer shield as a pattern (make  
sure the assembly is vertical).  
5) Install the four mounting screws.  
Use hole on each  
side as drilling guide  
6) Drill two holes with #26 drill bit through the Rear  
Exhaust Outlet using the two holes already in the short  
horizontal pipe in the Top Vent Adapter as a guide.  
Install the two screws  
Rear Exhaust  
Outlet  
7) Install the stove pipe into the adapter (be sure to  
silicone all joints).  
8) To clean adapter, remove cleanout cover.  
Mount with four  
screws  
FEED ADJUSTMENT  
Cleanout Cover  
NOTES:  
The feed adjustment rod is factory set, and should be  
adequate for most fuels. However, if the flame height is too  
high or too low, follow the instructions below.  
1) Loosen the wing nut.  
2) Adjust the fuel adjustment rod upward towards the "+"  
symbol, to increase the feed rate and flame height,  
or down towards the "-" symbol, to decrease the feed  
rate and flame height.  
Loosen the set screw (Fig. 1) 1/4 to 1/2 turn during set-up  
of stove. This will allow movement of the Fuel Adjustment  
Rod. Do not re-tighten set screw.  
3) Re-tighten the wing nut.  
Adjust fuel adjustment rod after the stove has been burning  
for 10-15 minutes. The flames should be approximately  
4"(102mm) above the firepot at high heat output setting.  
FIGURE 2  
FIGURE 1  
Fuel Adjustment Rod  
Wing Nut  
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LOG SET PLACEMENT INSTRUCTIONS  
Part 811-0851 4 piece Log Set  
Part 811-0900 Optional Firepot Twig  
The logs are very fragile. You must use extreme  
care when handling or cleaning the logs.  
Step 1: To expose the firebox open the door.  
Fig. 1  
4 PIECE LOG SET INSTALLATION  
notch  
Thermocouple  
cover  
Step 2: Position the Logs  
Place the right rear log as shown. There is a notch in the  
bottom of the log for clearance for the Thermocouple and  
Thermocouple Cover (ceramic protection tube). Fig. 1  
drop tube  
Continue placing the last 3 logs around the firepot as  
show in Fig. 2, 3 and 4. Be careful not to block the drop tube  
in the back of the firebox where pellets feed into the firepot.  
Fig. 2  
Fig. 3  
OPTIONAL FIREPOT TWIG INSTALLATION  
Step 3: Place the twig over the firepot. It will be about 2-1/2" above  
the firepot when in place. Notice the position of the twig as  
it rests on the 3 logs in a stable position to prevent it from  
falling into the firepot. There is also a charred area on the  
back of the twig, do not turn it toward the front. Fig. 5  
Fig. 5  
Fig. 4  
WARNING: Due to the abrasive nature of a pellet stove fire, the  
logs are not covered under warranty. Any placement variation other  
than shown here can cause excessive heat and shall void the stove  
warranty.  
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MOBILE HOME INSTALLATION  
OPERATING INSTRUCTIONS  
1. FUEL SIZE AND MATERIAL  
1. Do not install the stove in a sleeping room.  
2. The structural integrity of the mobile home floor, walls  
and ceiling/roof must be maintained (i.e., do not cut  
through floor joists, wall studs, ceiling trusses, etc.).  
3. An outside air inlet must be provided for the combustion  
air and be unrestricted while the stove is in use. Use  
Outside Air Kit (part #811-0871).  
4. The combustion air duct system must be made of  
metal. It must permit zero clearance to combustible  
construction and prevent material from dropping into  
the inlet or into the area beneath the dwelling and  
contain a rodent screen.  
5. The stove must be secured to the mobile home by  
bolting it to the floor (using lag bolts).  
6. The stove must be grounded with #8 copper grounding  
wire or equivalent, terminated at each end with an NEC  
approved grounding device.  
Wood Pellets  
Fuel pellets are made from sawdust or wood by-products.  
If the source material is hardwood, they will have a higher  
mineral content, creating a heavier ash. Minerals and  
other noncombustible materials, such as sand, will turn  
into glass when heated to the extreme temperatures our  
firepot reaches. This is what forms clinkers in the bottom  
of the firepot. Trees from different areas will vary in mineral  
content. That is why some fuels produce more clinkers  
than others. Pellets are manufactured in either 1/4” (6mm)  
or 5/16” (8mm) diameter and many varying lengths. Pellet  
lengths may even vary by lot from the same manufacturer  
which is why the feed rate may need to be adjusted  
occasionally. We recommend that you buy fuel in multi-  
ton lots whenever possible. Buying large quantities of  
fuel at once will greatly reduce the number of times the  
feed adjustments will need to be made. However, we  
do recommend trying various brands before purchasing  
multi-ton lots to ensure customer satisfaction.  
7. Refer to Clearances to Combustibles Section on page  
4 for listings to combustibles and appropriate chimney  
systems.  
8. Seal all wall and floor inlets to prevent air or moisture  
penetration. Check periodically to ensure the inlet is  
free of obstruction (e.g., snow, ice).  
9. Installation should be in accordance with the Manufac-  
tured Home and Safety Standard (HUD), CFR 3280,  
Part 24.  
Shelled Field Corn  
Extensive factory and field testing has demonstrated  
shelled field corn to be an efficient and very economical  
fuel. We recommend the use of a 50-50 blend of corn  
and wood pellets. The only change in operation is that  
the feed rate may require a slight adjustment. The BTU  
output of the appliance varies slightly compared to pellets,  
depending on the quality of the corn used. In cases  
where it is acceptable for the stove to run full time,  
100% corn will work after the fire has been started using  
wood pellets.  
THERMOSTAT INSTALLATION  
1. A 24 volt AC thermostat is required to operate this  
pellet stove and is included. It is equipped with an  
adjustable heat anticipator. The current rating is .05  
amps. The anticipator needs to be adjusted to the  
lowest setting available.  
2. BEFOREYOUR FIRST FIRE  
a. First, make sure your stove has been properly installed  
and that all safety requirements have been met. Pay  
particular attention to the fire protection, venting and  
thermostat installation instructions.  
b. Now open the front door of the stove and remove  
all of the accessories that were placed there for  
shipment. Remove any labels that may be affixed  
to the glass.  
c. Check the position of the Thermocouple and make  
sure that it protrudes approximately 1” (2.5cm) into the  
firepot. It may be necessary to slide the Thermocouple  
and Thermocouple Cover (ceramic protection tube)  
into their proper positions. Now close the front door.  
NOTE: Thermocouple Cover tip must be touching  
the tip of the Thermocouple.  
2. When mounting a thermostat on a wall, be sure to follow  
your thermostat installation instructions carefully.  
NOTE: Be sure the thermostat is mounted level for  
accurate readings. The thermostat should be mounted  
on an inside wall and not in direct line with the stove  
convection air.  
NOTE: If the thermostat is located too close to the  
stove, you may need to set the temperature setting  
slightly higher to maintain the desired temperature in  
your home.  
3. There is a four screw terminal block located on the back  
of the stove beside the power cord inlet. The center  
two screws are for the thermostat wires.  
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OPERATING INSTRUCTIONS  
OPERATING INSTRUCTIONS  
d. Check that all accessories have been removed before  
filling the hopper with pellets and loosen set screw  
located at the bottom of the hopper so that the feed rate  
adjustment rod will slide up and down by only loosening  
the wing nut at the top. See Figure 1, page 9.  
e. A thermostat is required for proper operation of this  
stove. At this time, set the thermostat to its lowest  
setting.  
b. Once all of the start-up procedures have been  
completed, simply set the thermostat to a comfortable  
setting and enjoy the stove. But remember, you will  
have to add pellets. The thermostat’s location will  
have some effect on the stove’s operation. When  
the thermostat is located close to the stove, it may  
require a slightly higher temperature setting to keep  
the rest of the house comfortable. If the thermostat  
location is upstairs while the stove is downstairs, you  
will notice higher temperatures near the stove.  
3. STARTYOUR FIRST FIRE  
c. During each ignition cycle, it is normal to see some  
smoke. The smoke will stop once the fire starts.  
d. After your stove has been burning for approximately  
10 minutes, the convection blower will automatically  
turn on. This blower transfers heat from your stove  
into the room, and will continue to run after the  
thermostat has stopped calling for heat until all of the  
heat has been extracted from the stove.  
e. Occasionally, the stove may run out of fuel and shut  
itself down. If this happens, the red light will be on.  
To restart the stove, fill the hopper and press the  
reset button next to the heat output switch. (Refer to  
item #5, and Fig. A for location.) When you press the  
reset button the red light will go out, and when the  
button is released the light will come back on. You  
should see a fire in about four minutes. If not, press  
the reset button again.  
a. Now plug the stove in. The combustion blower will come  
on. Even though the thermostat is not calling for heat,  
the combustion blower will stay on for approximately 10  
minutes. This is normal.  
b. Next, find the heat output control switch; it is mounted on  
the back of the stove in the upper right hand corner. See  
Fig. A. Switch it to the high setting by pushing the top  
of the switch in, then adjust the thermostat to its highest  
setting. With the right side panel opened, the red light  
located to the left of the control box is now visible  
and will be on. This will indicate that the thermostat  
is calling for heat.  
c. The fuel feed system and the igniter are now turned on.  
d. For your first fire, it will be necessary to press the reset  
button (located just beneath the heat output switch on  
the back of the stove) once approximately two minutes  
after start up, and again at five minutes. This will fill the  
feed system and allow the stove to light.  
e. The stove will now continue to run as long as the  
thermostat is calling for heat. Once the stove has ignited,  
let the stove burn for approximately 15 minutes, then set  
the thermostat to the desired room temperature. Adjust  
the heat output control to the desired setting  
5. HEAT OUTPUT CONTROLS  
Located on the right rear of stove is the Heat Output  
Control Switch (rocker switch). See Fig. A below.  
4. GENERAL OPERATION INFORMATION  
a. Understand that the stove is like most modern furnaces  
in that when the thermostat calls for heat, your stove  
will automatically light and deliver heat in the most  
efficient and economical way. When the room is up to  
temperature and the thermostat is satisfied, the stove will  
turn off. This stove is equipped with a heat output control  
that has three settings or burn rates: low, medium and  
high. Essentially the stove operates the same on all  
three burn rates. The stove will turn on and off as the  
thermostat demands. However, with the stove set on the  
lower settings, the burn times will be longer.  
Fig. A  
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CLEANING AND MAINTENANCE  
NOTE: Unplug the stove before performing any  
cleaning or maintenance  
b. HOW OFTEN SHOULD YOU CLEAN THE  
HEAT EXCHANGER?  
The amount of ash buildup in the firepot will be a  
good guide to determine how often you should  
clean the heat exchangers. Typically, you should  
clean the heat exchangers at least once a week.  
This will keep your stove running at peak efficiency.  
Also, after burning approximately one ton of fuel,  
the ash will need to be removed from beneath  
the heat exchangers.  
1. FIREPOT  
a. It takes very little time to clean the firepot. We  
recommend that you clean the firepot daily.  
However, if the fuel you are burning has a high dirt  
content, it will be necessary to clean the firepot  
more often. Dirty fuel will cause clinkers to form  
in the firepot. A clinker is formed when dirt or  
a nonburnable substance is heated to 2000°F  
(1093°C) and becomes glass-like.  
c. Remove Top Baffle. There is a latch to keep the  
Top Baffle from coming out when cleaning the  
Heat Exchangers. Push the latch up with your  
finger while sliding the Top Baffle toward you, it  
will then drop out. (Refer to Top Baffle Removal  
Instructions, page 25, Figure 1 and 2). Remove  
both cast firebrick panels. At the top of each  
panel is a tab. First lift, then pull outward. With  
baffle and panels removed from stove a thorough  
cleaning can now be performed. Pull the Heat  
Exchanger cleaning rods out and in to clean the  
uppermost portion of the Heat Exchanger Tubes.  
This area is only accessible when the baffle is  
removed from the stove. Reinstall panels and  
baffle and latch when finished cleaning.  
b. To clean the firepot:  
1. Wait for stove to be in complete shutdown  
(exhaust blower off).  
2. Pull firepot cleaning rod out, then push back  
into the closed position. This can be done a  
couple times to help shake debris loose.  
3. Periodically the pedestal ash drawer will  
need to be emptied. Lift the drawer handle  
slightly and pull outward. Empty into a non-  
combustible container and reinstall ash drawer.  
NOTE: NEVER pull rod when stove is operating.  
2. FIREBOX ASH REMOVAL  
a. Clean as needed due to ash buildup.  
b. Allow stove to cool completely.  
c. Ensure there are no hot ashes in the firebox prior  
to cleaning.  
d. Remove ash with an ash vacuum or small dust  
pan and place ash in a metal or non-combustible  
container.  
4. VENTING SYSTEM  
The venting system should be inspected and cleaned  
at least once a year, or more often depending upon the  
quality of your fuel. If you are experiencing nuisance  
shutdowns, check for a clogged exhaust system. If the  
exhaust is restricted, the vacuum safety switch will shut  
the feed motor off (the red light will remain on).  
NOTE: Embers remain hot for many days.  
Store container in a safe place away from  
combustibles.  
5. DOOR LATCH ADJUSTMENT  
To adjust, open the latch and pivot the holding rod out.  
Now loosen the jam nut on the rod. With a Phillips  
head screwdriver, turn the rod clockwise to tighten.  
The latch handle should snap securely in place  
when adjusted properly. After adjusting the latch,  
be sure to tighten the jam nut on the rod to hold  
the adjustment.  
3. HEAT EXCHANGER MAINTENANCE AND  
CLEANING  
a. This stove has two heat exchange chambers. Each  
chamber is equipped with its own cleaning rod. To  
access the cleaning rods, open the front door. Both  
pull rods are located next to the face of the stove.  
To clean, pull the rod straight out approximately  
10” (254mm). Move the rod in and out a couple  
of times.  
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CLEANING AND MAINTENANCE CONT'D  
6. BLOWERS  
a.There are two blowers in this stove: an exhaust blower  
that vacates the exhaust out of the firebox, and a  
convection blower that delivers heat into the room.  
THESE BLOWERS REQUIRE NO LUBRICATION.  
b. The exhaust blower is located on the right side  
of the stove. To inspect it, open the right side  
access panel.  
NOTE: The impeller on the motor can be cleaned  
and inspected when performing heat exchanger  
maintenance and cleaning.  
c. The convection blower on the floor at the back of  
the stove has two impellers, one on each side of  
the motor. They should be cleaned at least once  
each year. Brush and vacuum the impellers from  
both sides.  
7. READING THE FIRE AND ADJUSTMENT  
PROCEDURES  
A properly adjusted fire with the heat output control set  
on high has a short active flame pattern that extends out  
of the firepot approximately 4 inches (102mm). If the  
fire has tall flames with black tails and seems somewhat  
lazy, the feed rate will need to be reduced. This is done  
by sliding the feed adjustment plate down, which will  
reduce the feed. If the fire is not 4 inches (102mm), slide  
feed plate up to increase the feed. Allow five minutes  
for feed adjustment to take effect.  
8. SOOT AND FLY ASH - FORMATION AND  
NEED FOR REMOVAL  
The products of combustion will contain small particles  
of fly ash. The fly ash will collect in the exhaust venting  
system and restrict the flow of the flue gases. Incomplete  
combustion, such as occurs during start-up, shutdown,  
or incorrect operation of the room heater will lead to  
some soot formation, which will collect in the exhaust  
venting system. The exhaust venting system should  
be inspected at least once every year to determine if  
cleaning is necessary.  
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COMPONENT INFORMATION  
1. POWER SUPPLY  
b. If the exhaust or the heat exchanger system is dirty  
or plugged, the vacuum switch will keep the feed  
system from starting.  
c. If the firebox door is open, the vacuum switch will  
keep the feed system from starting.  
a. Check the wall receptacle for 120 volt, 60 Hz  
(standard current). Make sure the outlet is  
grounded and has the correct polarity.  
2. FUSE  
a. The fuse is on the front of the junction box, located  
on the right side of the stove. To access fuse,  
open the right side panel. To inspect the fuse,  
push the fuse holder in and turn the holder cap  
counterclockwise, then pull out. Replace with a  
standard 7 amp 120 volt fuse, if necessary. If  
the fuse continues to blow, contact your local  
dealer.  
6. JUNCTION BOX AND WIRING HARNESS  
a. The junction box is located on the right side of the  
stove. It contains the heat output controls, reset  
button, call light and fuse holder.  
b. The junction box and the wiring harness are  
replaced as one component.  
7. THERMOSTAT  
3. RED CALL LIGHT  
a. The stove is designed to run on a 24 volt AC  
a. The red call light is located on the right side next  
to the fuse. The function of the red call light is to  
indicate that the thermostat is calling for heat.  
b. If the thermostat is calling for heat, the stove is  
burning, and the light is not on, check the bulb.  
Replace with a 28 volt AC (#85 lamp) bulb.  
thermostat.  
NOTE: The heat anticipator should be set on  
the lowest setting available. Also, check the  
wire leads at the terminal block located at the  
back of the stove for loose connections.  
8. CONTROL BOX  
4. RESET BUTTON  
a. The control box plugs into the side of the junction  
box. It is secured by a retainer bracket for shipping  
purposes only. To access the control box, simply  
bend the retainer bracket out of the way.  
a. The reset button is located on the back of the  
stove in the upper right hand corner just below  
the heat output switch (see Fig. A on page 12).  
The function of the button is to momentarily open  
the thermostat circuit, which restarts the system.  
However, this will only work when the thermostat is  
calling for heat and the red light is on.  
b. If the light is on, there is no fire, and there is  
fuel in the firepot, push the reset button and wait  
for ignition. You should have a fire within five  
minutes.  
Note: After 2 or 3 bends, the bracket will break  
off. Discard the broken piece.  
If the stove has just been plugged in and the  
combustion blower does not start, check snap disc  
#3, then check to make sure the stove is plugged  
in. Next, check the control box to see that it is  
securely plugged in. Also check the fuse to see that  
it is not blown. If this does not solve the problem,  
consult your local dealer.  
c. If the light does not go out when the reset button  
is pushed, the reset button switch may be faulty.  
Contact your local dealer.  
NOTE: To see the temperature indicator lights,  
the right side panel must be open.  
b. The green light located on the top of the control  
box notifies you that the stove has reached a  
temperature of 200°F (93°C) in the firepot. After  
the stove is lit, if this light does not light in the first  
four minutes of operation, the stove will shut down.  
Check the thermocouple.  
5. VACUUM SWITCH  
a. The vacuum switch is located on the right side of  
the stove. This switch turns the feed system on  
when vacuum is present in the firebox. Check the  
rubber hose for leaks or cracks if the feed system  
fails to start. Also, be sure there is no restriction  
in the exhaust system and the exhaust blower is  
running. The vacuum switch is a safety device  
to shut off the feed motor under the conditions  
below.  
c. The red light located in front of the green light is  
to indicate that the stove has reached operating  
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COMPONENT INFORMATION, CONT'D.  
temperature. If this light does not come on in the  
for ten minutes, then turn off. After the stove  
cools, the snap disc will automatically reset itself  
and the stove will relight.  
first nine minutes of start-up, the stove will shut  
down. The stove will not try to relight again by  
itself. You must manually push the reset button  
to reset the cycle.  
12. SNAP DISC #3 (BACKBURN PROTECTOR) 250°F  
a. Snap disc #3 is mounted on the back of the auger  
tube in the center of the stove. To access it, open  
the right side panel. If, for any reason, the fire  
tries to burn back into the feed system or push  
exhaust up the feed tube, this snap disc will shut  
the entire system off. However, sometimes in  
shipment the disc will trip and shut power off to  
the entire stove. Power failures and surges can  
also trip this disc. To reset, unplug the stove from  
outlet and push in the red reset button in the  
center of the snap disc, then plug the stove back  
in and try to relight it.  
d. If you suspect a problem with the control box,  
disconnect the power supply from the stove, then  
remove the control box and take it to your nearest  
Quadra-Fire dealer for testing.  
NOTE: Do not open the control box. This  
will void the warranty. Do not plug in or  
remove control box without first unplugging  
the stove.  
9. THERMOCOUPLE  
a. The thermocouple is located on top of the firepot  
inside the ceramic protection tube. Remove the  
ceramic tube and inspect the thermocouple for  
deterioration or breakage.  
13. BLOWER #1 (EXHAUST BLOWER)  
b. Check the transition from thermocouple to wire to  
see if they are tight and making a good electrical  
connection (located on the right side of the fire box  
behind the right side panel).  
c. Upon reinstalling the ceramic cover, be sure the  
thermocouple is touching the inside end of the  
ceramic tube and that the cover is extending 1”  
(25mm) into the firepot.  
a. The 70 cfm exhaust blower is located on the right  
side of the stove. The exhaust blower is designed  
to pull the exhaust from the stove and push it out  
through the venting system. To inspect it, open  
the right side panel (facing the stove from the  
front). The motor may now be visually inspected.  
To inspect the impeller refer to the heat exchanger  
maintenance cleaning section.  
d. The thermocouple sends a millivolt signal to the  
control box to obtain the green and red lights for  
the preset temperatures.  
14. BLOWER #2 (CONVECTION BLOWER)  
a. The 160 cfm convection blower is mounted at the  
rear of the stove. There are two impellers, one  
on each side of the motor. The convection blower  
blows heated air through the heat exchange  
system into the room.  
10. SNAP DISC #1 (CONVECTION BLOWER) 125°F  
a. Snap disc #1 is located on the right side of the  
stove, on the bottom of the heat exchanger box.  
Two purple wires are connected to it. This snap  
disc turns the convection blower (heated air) on  
and off as needed. Power is always present at  
snap disc #1.  
b. To replace this blower, remove the lower rear  
screen then unplug the molex connector, lift on  
the rear of the motor slightly, just enough so the  
grommets on the rear will clear the two studs.  
Pull straight out.  
11. SNAP DISC #2 (THERMOSTAT OVERRIDE)  
200°F  
15. FEED SYSTEM  
a. The feed system is located on the right side of the  
stove and can be removed as an entire assembly  
which includes the feed motor, its mounting  
bracket bearing, and feed spring (auger). To do  
this, remove two Phillips head screws located next  
to the nylon bearing and the whole feed system  
will pull straight out. This system uses a hollow  
a. Snap disc #2 is also located on the right side of  
the stove, below snap disc #1. Two yellow wires  
are connected to it. This snap disc will bypass the  
thermostat and turn off the stove if an overheat  
condition occurs, or if the convection blower  
should fail to operate. The stove will go into a  
normal shutdown: the combustion blower will run  
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COMPONENT INFORMATION (CONT'D.)  
6. Reconnect the wire to the two leads in any order.  
7. Reinstall the ceramic wire nuts by turning  
clockwise.  
8. Open right side panel and pull the wire leads back  
toward the rear of the stove to take-up the four to  
five inches pulled out previously. This will keep  
the wires out of the way of the ash drawer.  
9. Reinstall firepot guard and ash drawer and  
reconnect the power.  
auger spring to pull pellets up the feed tube from  
the hopper area and drop them down the feed  
chute into the firepot. If you are having fuel  
problems, check the following:  
1. Check the ramp in the firebox to see that it is  
free of fuel or other materials.  
2. Check the set screw on the end of the motor  
shaft to see that it is tight and not slipping.  
3. Check the electrical power to motor.  
4. Check the vacuum switch hose connections.  
16. IGNITER  
NOTE: For your convenience, a spare ignitor has  
been provided in the component package. It  
is suggested that you keep a spare on hand.  
Reorder from your dealer.  
a. The igniter is mounted on the firepot. To inspect the  
igniter, remove the ash drawer from the pedestal.  
With this drawer removed, remove the firepot heat  
shield. This is a flat plate mounted with two Phillips  
head screws. You can now inspect both the igniter  
and firepot, and have gained access for removal or  
replacement of either part.  
17. FIREPOT  
b. Check the wire leads to the igniter for loose or bad  
connections (ceramic wire nuts).  
a. Clean the firepot (see section on Cleaning and  
Maintenance on page 13).  
b. When inspecting the firepot, make sure that the  
firepot floor is closing completely. Then see that  
the bottom floor is closing with no visible gaps, and  
is free of any ash or debris.  
NOTE: Unplug stove before checking wire nuts.  
INSTRUCTIONS FOR CHANGING THE IGNITER  
1. UNPLUG THE STOVE.  
2. Remove the bottom ash drawer. Use a Phillips  
head screwdriver and remove the two screws that  
secure the firepot guard. The guard is located just  
beneath the ash catcher in front of the firepot.  
With the guard removed, the ignition chamber  
on the firepot and the wiring is now exposed.  
The wires are connected together with two  
ceramic wire nuts. These wires will pull forward  
approximately four to five inches.  
18. DOOR GASKET  
a. To inspect the door gasket, open the door and see  
that the door rope extends approximately 1/8" to  
3/16" from the door rope channel. It should show  
signs of compaction all the way around the door  
where the rope contacts the face of the stove.  
19. HEAT EXCHANGERS  
a. The heat exchangers (one on each side) can be  
accessed by removing the top stainless steel baffle.  
Each heat exchanger has a cleanout rod located  
in the center of the heat exchanger. To clean  
heat exchanger see page 13, Heat Exchanger  
Maintenance and Cleaning.  
3. Holding the wires, turn the wire nut counter-  
clockwise to remove the wire nuts.  
4. With nuts removed and wires separated, remove  
the igniter from the chamber: use a Phillips  
screwdriver to remove the single screw and slide  
the igniter out.  
5. Install new igniter into the chamber.  
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TROUBLESHOOTING  
CAUTION: UNPLUG STOVE BEFORE SERVICING  
NOTE: If the lights fail to come on after  
the fire starts, the thermocouple may  
be faulty.  
1. PLUG IN STOVE, NO RESPONSE  
a. Check the power supply for 120 volts AC.  
b. Check the fuse in the junction box (7 amp, 120  
volt fuse AGC-7).  
d. If the thermocouple appears good, the control  
box may be the problem (consult your dealer).  
c. Check snap disc #3 (unplug stove before  
checking). Push reset on snap disc #3.  
d. Control box (consult your dealer).  
4. CALL LIGHT ON, NO FIRE, UNBURNED PELLETS  
IN FIREPOT  
a. Clean the firepot.  
b. Push the reset button.  
2. CALL LIGHT ON, NO FIRE, NO FUEL IN  
FIREPOT  
c. Check the igniter to see that it comes on (see  
a glow in the firepot). If it does not turn on,  
check the following:  
a. Check the hopper for fuel, sawdust or bridging  
of pellets in the bottom of the hopper. If the hopper  
is low on fuel, vacuum can be lost through the  
hopper.  
NOTE: Sometimes there might still be fuel in  
the hopper. If so, continue to check the areas  
below.  
b. Make sure that the exhaust blower is operating.  
c. Check the venting system for obstructions that  
might cause restrictions, which would cause the  
vacuum safety switch to shut off the auger.  
d. Check the heat exchanger system for high  
ash content. If buildup is present, clean the heat  
exchanger system.  
1. Check the connections under the firepot.  
(Ceramic wire nuts must be used to  
withstand the heat produced by the firepot.)  
2. Make sure that the igniter is property installed  
in the igniter bracket.  
5. SLOW OR SMOKY START-UP  
a. Clean the firepot.  
b. Check the combustion blower (make sure  
that it is starting when the thermostat calls  
for heat).  
c. Visually check the cleanliness of the firebox, the  
heat exchangers and the venting system.  
d. The feed rate may be too high. If necessary,  
adjust with the fuel adjustment rod located  
in the hopper.  
e. Push the reset button and try, to light the stove  
again.  
3. CALL LIGHT ON, NO FIRE, PARTIALLY-  
BURNED FUEL IN THE FIREPOT  
a. Clean the firepot.  
6. STOVE RUNS FOR 10 MINUTES, THEN STOPS  
FEEDING FUEL  
b. Check the hopper for fuel or bridging problems,  
as the firepot may not have received enough  
fuel to start.  
c. Inspect the thermocouple and cover for the  
following:  
a. Inspect the thermocouple and the cover.  
1. The cover needs to make contact with the  
end of the thermocouple.  
2. The thermocouple and the cover should  
extend approximately 1” (25mm) into the  
firepot.  
3. Push the reset button. The thermocouple  
test lights located on the control box  
will automatically turn on; when the  
thermocouple reaches 200°F (93°C) the  
GREEN LIGHT comes on, and at 600°F  
1. The cover needs to be making contact  
with the end of the thermocouple.  
2. The thermocouple and the cover should  
extend approximately 1” (25mm) into the  
firepot (for accurate temperature reading).  
3. Push the reset button. When the  
thermocouple reaches 200°F (93°C) the  
GREEN LIGHT will come on, and at 600°F  
(316°C) the RED LIGHT will come on.  
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TROUBLESHOOTING (CONT'D.)  
(316°C) the RED LIGHT comes on. If  
they fail to turn on after the fire starts, the  
thermocouple may need replacement.  
c. Snap disc #2 would bypass the thermostat if  
an overheat situation occurs. The snap disc  
should reset itself once it cools down.  
d. Snap disc #3 may need to be manually reset if  
the unit has overheated.  
4. Check the control box (consult dealer).  
7. FEED SYSTEM FAILS TO START  
a. Make sure that the front door to the firebox  
is closed tightly.  
e. Check the control box (consult dealer).  
9. UNIT FAILS TO SHUT OFF  
b. Check to make sure that the exhaust blower is  
coming on and working.  
a. Check the thermostat and the thermostat  
wires.  
c. Adjust heat output control to high.  
d. Check the heat exchangers and the venting  
system for obstructions or heavy ash buildup.  
1. Remove one of the thermostat wires from  
the terminal block; the stove should go  
into a normal shutdown cycle. If it does,  
the problem is in the thermostat or the  
thermostat wiring.  
e. The vacuum switch hose may be plugged.  
NOTE: Unplug stove from power outlet first.  
Pull the hose off and blow through it to make  
sure it is clear.  
b. Check the control box (consult dealer).  
c. Check the junction box (consult dealer).  
10.  
SMOKE FROM THE CONVECTION AIR  
OUTLET  
a. Check the exhaust blower housing and ALL  
venting connections.  
b. Most problems with smoke in the house are  
the result of a poor venting system or unsealed  
joints.  
f. Downdrafts or poor venting systems that do not  
follow manufacturers recommendations can  
also cause this problem.  
g. Check the hopper and the feed system for  
blockage.  
8. THERMOSTAT WILL NOT START UNIT  
a. Check the power to the stove.  
11. CONVECTION BLOWER KEEPS RUNNING OR  
FAILS TO START  
1. Unplug for 10 seconds and then plug in.  
The exhaust blower should come on. If it  
does, go to 8b. If not, see Troubleshooting  
item #1.  
a. Snap disc #1 may need to be replaced.  
b. Check the wire connections on snap disc #1 and  
the convection fan to be sure a good contact  
is being made.  
b. The thermostat or the thermostat wiring may  
be faulty.  
c. Check the convection blower.  
1. Disconnect the thermostat wires from the  
terminal block located on the back of the  
stove. Make a jumper wire in order to create  
a manual bypass to determine if the stove  
or the thermostat is faulty.  
12. STOVE CYCLES ON AND OFF, THERMOSTAT  
ALWAYS ON  
a. Check that snap disc #1 is coming on and  
turning the convection blower on. If not, snap  
disc #2 could be bypassing the thermostat until  
the snap disc cools and resets itself.  
NOTE: Unplug the stove while hooking  
up the jumper wire. Plug the stove back  
in and the unit should come back on  
and light. If the unit lights, check the  
thermostat and the wires connecting  
them.  
October 10, 2001  
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Contour Pellet Stove  
TROUBLESHOOTING (CONT'D)  
13. LARGE FIRE, ASH BUILDUP AND DIRTY  
GLASS  
a. Clean the firepot.  
b. Visually check the cleanliness of the firebox, the  
heat exchangers and venting system.  
c. Reduce the feed rate, if necessary.  
14. UNIT BURNING, NO CALL LIGHT  
a. Replace light bulb (#85 lamp).  
WIRING HARNESS  
4
1
5
2
6
3
YELLOW w/WH  
T-STAT CONN  
T-STAT CONN  
BURN RATE  
BLUE  
SNAP DISC #2  
(YEL)  
SNAP DISC #2  
SNAP DISC #3  
YELLOW  
w/WH  
(GRAY)  
ORANGE  
GRAY  
P.B.  
LIGHT  
GRAY  
(PUR)  
SNAP DISC #1  
(PUR)  
(BLK)  
RED  
(PUR)  
AUG.  
CAP.  
CONV. BLOWER  
BLK  
M
M
AUGER MOTOR  
AUGER MOTOR  
(RED/WHT)  
D
Green w/pink spade  
RE  
BL  
(RED)  
VAC.  
K
(BLU)  
SWITCH  
COMB. BLOWER  
BLK  
M
(WHT)  
(WHT)  
(WHT)  
(WHT)  
NEUTRAL IN  
NEUTRAL AUGER  
NEUTRAL CONV.  
NEUTRAL COMB.  
14  
15  
13  
12 11 10  
9
8
7
6
5 4  
3
2
1
(HT)  
(HT)  
NEUTRAL IGN.  
IGNITER  
To .250 Q.D.'s for Thermocouple  
October 10, 2001  
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Contour Pellet Stove  
Outside Air Kit Instructions  
Part #811-0871  
Parts Included in Kit: 1 piece of 2"x3' flex hose, 2 hose clamps, 1 collar assembly, 1 termination cap assembly,  
1 trim ring, 12 screws (Discard air channel).  
Tools Needed: Phillips Screwdriver; Wire Cutters; Hole Saw or Jig Saw.  
The Contour Pellet Stove has 2 different mounting configurations on the back of the stove for installing the  
Outside Air Kit. Identify which type you have and follow the appropriate instructions.  
PRE-CUT HOLE in back of stove (Fig. 2), attach the Collar Assembly to outside of stove as shown in (Fig 3).  
SQUARE COVER PLATE, (Fig 4) attach Collar Assembly inside stove as shown in (Fig 5).  
Instructions:  
1. Open left side panel to access the inside rear area of stove (Square Cover Plate only). Attach Collar Assembly.  
See Fig. 5  
2. Measure distance from floor to air vent opening in stove and mark location on wall.  
Use saw to cut opening in wall. Cut a 2-1/2" to 3" opening on inside wall and a 3" to 3-1/2"  
opening on outside of house.  
3. Use hose clamp to secure flex pipe to Collar Assembly.  
4. Slide trim ring over flex pipe and run pipe through wall.  
5. Attach hose to outside termination cap with second hose clamp.  
6. Secure termination cap to outside surface.  
7. Secure trim ring to interior wall.  
Termination Cap with  
Rodent Screen  
Hose Clamp  
Trim Ring  
Fig. 2  
Fig. 3  
Fig. 1  
Flex Hose  
Fig. 4  
Fig. 5  
Hose Clamp  
Collar Assembly  
Attach Collar  
Assembly over  
hole.  
Snip corners and remove plate.  
October 10, 2001  
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Contour Pellet Stove  
TRIM RING INSTALLATION INSTRUCTIONS  
Part #811-0820  
Kit Contents: Trim Ring (1); 8-32 Nuts (6)  
Grille  
Tools Required: Phillips head screwdriver; 11/32" wrench  
or nut driver; small screwdriver or punch.  
FIG. 1  
Rib  
NOTE: Front Face and Door can be removed from stove  
while attached together, or you may leave the Door on  
the hinges while you remove the Front Face from the  
Door.  
Face  
Rib  
1
If leaving the Door on the hinges, hold the Front Face  
in place while removing the screws from Grille so that it  
does not fall forward and potentially become damaged.  
Remove Grille and set aside. See Fig. 1  
Locating Screws  
(on rib, the two  
Locating Screws  
(on rib, the two  
Door  
FIG. 2  
2. Tilt the top of the Front Face forward until the top rib  
clears the door, then slide the face down until the locat-  
ing screws on the bottom rib are completely out of the  
door.  
See Fig. 2  
3.  
Lay Front Face on protective surface, face side down  
Use a small screwdriver or punch to push filler buttons  
out. See Fig. 3  
NOTE: The holding tabs on the back side of the but-  
tons have been bent over to secure for shipping.  
You must bend the tabs back up to remove the but-  
tons.  
FIG. 3  
4
Touch-up area around holes with paint supplied with  
stove.  
October 10, 2001  
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Contour Pellet Stove  
TRIM RING INSTRUCTIONS, CONT'D  
FIG. 4  
6. Turn the Front Face over so it is face side up. Beginning  
with one straight side of trim ring first, place the studs  
on the trim ring into the holes on the Front Face. After  
the first two studs have dropped into their holes, care-  
fully lay the trim ring down until all of the studs are in  
place. See Fig. 4.  
7. While holding the trim ring in place, turn the Front Face  
over and lay on protective surface to prevent the trim  
ring from getting scratched. See Fig. 5  
8. Place nuts on all six studs, and gently snug them  
down.  
FIG. 5  
9. To re-assemble, simply reverse steps 1-3.  
Gold Grille Installation Instructions  
Part #811-0830  
Grille  
KIT CONTENTS: (1) Gold Grille  
TOOLS NEEDED: Phillips head screwdriver.  
Rib  
1. The screws secure the Front Face and Grille to the  
Door. When removing the two screws, hold the Door  
and Front Face together so that neither will fall causing  
potential damage. Save the screws.  
Face  
2. Install new gold Grille using screws removed in Step  
One. Ensure that screws are inserted through the  
Grille, Front Face Rib and Door.  
Door  
October 10, 2001  
23  
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Contour Pellet Stove  
Exhaust Blower Replacement Instructions  
Part #812-4400  
Included in Kit: (1) Blower; (1) Gasket  
Tools Required: Phillips Screwdriver; Flathead  
Screwdriver or 1/4" Nutdriver.  
FIG.1  
FIG. 2  
CONTOUR SHOWN  
WITH TOP REAR  
SCREEN AND  
VACUUM SWITCH  
REMOVED.  
Exhaust  
Blower  
Remove  
wires from  
Blower  
Lower Rear Screen  
1. Unplug stove.  
2. Remove both side curtains by opening halfway, then  
6. Remove both wires from exhaust blower (blue and  
double white).  
7. Remove 6 screws using a flathead screwdriver or a  
1/4" nutdriver. Retain screws for use on replacement  
blower. See Fig 2.  
lifting up and pulling back.  
3. Disconnect vacuum hose and both wires (orange and  
red) from the vacuum switch so you can remove the top  
rear screen.  
4. Unscrew and remove top rear screen.  
5. Unscrew lower rear screen, and lay it on it's back as  
shown in Fig. 1.  
8. Remove exhaust blower and gasket.  
9. Install new gasket and blower by reversing steps 1-8.  
FEED MOTOR Replacement Instructions  
Part #812-4420  
Feed motor  
mounting  
FIG. 2  
FIG. 1  
Molex Connectors  
Auger shaft  
set screw  
Feed Motor Mount Screws  
Rectangular  
nylon bearing  
1. UNPLUG THE STOVE.  
5. Loosen set screw that secures Auger Shaft to Feed Motor  
Shaft. (See Figure 2), Remove 4 screws attaching Feed  
Motor to mount. Lift off old motor and replace with new.  
Secure with screws. Ensure Auger Shaft set screw aligns  
with flat side of Feed Motor Shaft.  
2. Open the right Side Curtain to expose the Feed Motor.  
3. Disconnect the Molex connectors. Remove the two  
screws from the Feed Motor Mount. (Figure 1)  
4. Pull the Feed Motor/Auger assembly straight out towards  
you, being careful not to hit the Control Box.  
6. Re-assemble in reverse order.  
October 10, 2001  
24  
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Contour Pellet Stove  
Rear Screen Replacement Kit Instructions  
Part #812-4510  
Included in Kit: 1 Rear Replacement Screen  
Tools Required: Phillips screwdriver  
1. Lift off both side curtains.  
2. Unscrew lower screw ONLY on each side curtain  
mounting bracket.  
3. Detach vacuum switch from rear screen (2 screws).  
4. Remove and retain the 10 screws from the existing  
rear screen and remove screen from stove. Discard old  
screen.  
Mounting  
Bracket  
Vacuum  
Switch  
5. Attach new screen to rear of stove using 10 screws  
removed in step 4.  
6. Re-attach vacuum switch to rear screen.  
7. Re-attach lower screw to side mounting brackets.  
8. Attach side curtains and align if necessary by adjusting  
lower screw on side mounting brackets.  
Lower mounting  
bracket screw  
TOP BAFFLE REMOVAL INSTRUCTIONS  
Your new Contour stove has a latch to keep the top baffle from coming out during shipment or when  
the heat exchanger scraper rods are pulled.  
Second  
Latch  
Notch  
Latch  
Face of Stove  
FIGURE 2.  
FIGURE 1.  
Top Baffle  
Second Notch  
1) To remove the top baffle for periodic thorough cleaning of the heat exchanger, first locate the latch. It is located  
between the front edge of the top baffle and the inside of the firebox centered from side to side. The latch pivots  
up and down.  
2) Push the latch up with your finger while sliding the top baffle forward and down. See FIGURE 1  
3) To reinstall the top baffle, align the hooks on the baffle with the slots in the baffle hangers, push up and slide back.  
See FIGURE 2.  
4) Make sure the latch drops back into position, bypassing the first notch and catching the front edge of the top baffle  
with the second small notch.  
October 10, 2001  
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Contour Pellet Stove  
ACCESSORIES  
811-0820  
811-0830  
811-0851  
811-0900  
811-0871  
811-0840  
811-0860  
812-3570  
812-3760  
811-0520  
Gold Face Trim 24K  
Gold Grille, 24K  
Log Set, 4 piece  
Log, Twig (to cover firepot)  
Outside Air Kit  
Pedestal Base, Cast Iron  
Top Flue Adapter, 3” to 3”  
Top Flue Offset Collar, 3” to 6”  
Thermostat, Mechanical  
Thermostat, Programmable  
SERVICE PARTS  
812-4460  
80791  
80793  
Baffle, Stainless Steel  
Brick, Cast, Left Side  
Brick, Cast, Right Side  
Brick, Cast, Center  
80792  
812-4540  
812-4400  
812-0760  
812-0750  
812-0730  
812-4410  
832-1680  
812-4420  
812-3530  
812-4430  
812-0380  
812-3780  
812-4440  
200-2720  
812-3500  
812-4460  
80796  
812-3811  
812-4450  
812-1560  
812-3420  
812-0340  
812-1322  
812-4470  
812-3430  
842-2240  
Blower, Convection  
Blower, Exhaust  
Call Light, Bulb  
Call Light, Lens  
Ceramic Wire Nut  
Control Box  
Door Rope  
Feed Motor  
Firebox Draw Latch  
Firepot, EZ Clean  
Fuse, .7 amp  
Fuse, .8 amp  
Glass, Door  
Glass, Warming Shelf  
Heat Output Control Switch (Rocker Switch)  
Heat Exchanger Cover  
Hopper Lid Hinge, Cast  
Igniter, Loop  
Junction Box/Wiring Harness  
Snap Disc #1 (125 Degree, Convection Fan)  
Snap Disc #2 (200 Degree, High Limit)  
Snap Disc #3 (250 Degree, High Limit)  
Thermocouple Cover (ceramic protection tube)  
Thermocouple  
Vacuum Switch  
Warming Shelf Door Latch  
October 10, 2001  
26  
250-5583  
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Contour Pellet Stove  
Lifetime Warranty  
LIMITED LIFETIME WARRANTY  
The Aladdin Hearth Products limited Lifetime Warranty guarantees that the following components will work as designed for the  
lifetime of the stove or Aladdin Hearth Products will repair or replace them. These items include but are not limited to steel and  
cast iron components, all gas burners, gas logs, combustion chambers, heat exchanger systems, stainless steel firebox  
components, gold plating, doors, glass damaged by thermal breakage, steel baffle supports, steel and ceramic baffles and  
manifold tubes. Labor is for the first five years.  
THREE YEAR WARRANTY  
Our EZ Clean firepots are covered under Aladdin Hearth Products three-year warranty program. Labor is for 3 years.  
TWO YEAR WARRANTY  
All electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes, thermodisc  
switches, pilot assembly, gas valves, thermostats and remotes are covered under Aladdin Hearth Products two-year warranty  
program. The igniter is not covered by any warranty, expressed or implied.  
ONE YEAR WARRANTY  
Porcelain finishes are warranted against manufacturer defects for one year. Labor to repair or replace these parts is covered for  
one year, reimbursed per our warranty service fee schedule.  
CONDITIONS  
This warranty is non-transferable and is made to the original retail purchaser only provided that the purchase was made through  
an authorized dealer of Aladdin Hearth Products. It must be installed and operated at all times in accordance with the Installation  
and Operating Instructions furnished with this product, as well as any applicable local and national codes. Any alteration, willful  
abuse, accident, or misuse of the product shall nullify this warranty.  
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our  
warranty service fee reimbursement schedule. Parts covered under the limited Lifetime Warranty will be covered for the lifetime  
of the appliance up to a maximum of ten (10) years after Aladdin Hearth Products discontinues the model. Adjustments, regular  
maintenance, cleaning and temporary repairs do not qualify for a service call fee and will not be covered. The replacement of  
consumer replaceable items and installation of upgraded component parts do not quality for a service call fee, and will not be  
covered.  
This limited Lifetime Warranty does not extend to or include surface finish on the appliance, logs for oil or pellet stoves, door  
gasketing, glass gasketing, thermocouple covers, firebrick, kaowool or other ceramic insulating materials. It does not cover  
installation or operational-related problems such as overfiring, use of corrosive driftwood, downdrafts or spillage caused by  
environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, or  
negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers, etc.  
Any installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,  
replacement, etc., will not be covered by this warranty, nor will Aladdin Hearth Products assume responsibility for them. Further,  
Aladdin Hearth Products will not be responsible for any incidental, indirect, or consequential damages, except as results in  
damage to the interior or exterior of the building in which this appliance is installed. This limited Lifetime Warranty does not  
apply to the venting components, hearth components or other accessories used in conjunction with the installation of this  
product not manufactured by Aladdin Hearth Products.  
This warranty is void if the stove has been overfired or operated in atmospheres contaminated by chlorine, fluorine, or other  
damaging chemicals, the stove is subjected to prolonged periods of dampness or condensation, or there is any damage to the  
stove or other components due to water or weather damage which is the result of, but not limited to, improper chimney or  
venting installation. Aladdin Hearth Products may, at its discretion, fully discharge all obligations with respect to this war ranty by  
either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).  
This limited Lifetime Warranty is effective on all Quadra-Fire appliances sold after May 1, 2002 and supersedes any and all  
warranties currently in existence.  
REV C  
October 10, 2001  
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250-5583  
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ATTENTION INSTALLER:  
PLEASE RETURN THESE  
OPERATING AND INSTALLATION  
INSTRUCTIONS TO CONSUMER  
A Division of Hearth Technologies Inc.  
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