QC40198 User Manual
19” LCD Observation System
Rev 3/30/2010
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SAFETY INSTRUCTIONS
QC40198 User Manual
1. Electrical Safety
All installation and operation should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
2. Transportation Security
Avoid heavy stress, violent vibrations or contact with water during transportation, storage and installation of this
system.
3. Installation
Keep upright. Handle with care.
Do not provide power to the combo DVR prior to completing installation.
Do not place objects on the combo DVR.
4. Qualified Service Technicians
Any examination and repair work should be done only be a qualified service engineer.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Environment
This product works in a temperature range of 32°F to 104°F (0°C -40°C).
This combo DVR should be installed in a cool, dry place away from direct sunlight and flammable or explosive
substances, etc.
6. Accessories
Make sure to only use accessories recommended by Q-See.
Before installation, check the package to verify that all the components are included.
Contact your local retailer ASAP if something is broken in your package.
7. About the LCD Screen
During installation, do not push or squeeze the LCD or its rim as this may result in LCD damage.
During operation or storage be careful to avoid contact between hard objects and the LCD screen.
Keep the LCD screen clean by using a soft cloth to remove any dirt or smudges regularly. Never use ether-based
chemicals, alcohol or other chemical agents to clean your screen.
CAUTION!
RISK OF ELECTRICAL SHOCK!
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WARRANTY INFORMATION
QC40198 User Manual
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12 months from the
date of purchase. Additionally, our products also come with a free exchange policy that covers all
manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for
the software.
Liability Exclusions:
Any product malfunction or abnormalities in operation or damage caused by the following reasons are not
within the free service scope of our company:
(1) Equipment damage caused by improper operation.
(2) Improper equipment operation environment and conditions (e.g., improper power, extreme
environmental temperatures, humidity, lightning and sudden surges of electricity).
(3) Damage caused by acts of nature (e.g., earthquake, fire, etc).
(4) Equipment damage caused by the maintenance of personnel not authorized by Q-See.
(5) Product sold over 12 months ago.
In order to fulfill the terms of your warranty, you must complete the registration process after purchasing our
product. To do this, simply fill out the User’s Information Card below and fax or mail it in to us at the
information listed below. You can also register the product by going to the www.q-see.com website and
clicking on the Register link.
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PRODUCT REGISTRATION
QC40198 User Manual
Customer Information Card
User’s Name
Company Name
Postal Address
Postal code
Phone Number
E-mail
Mr./Mrs.
Model Number of Product
Serial Number of Product
Purchase Date
Distributor
The material in this document is the intellectual property of Q-See.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by
any means without our company’s expressed written consent.
1. Our products are under continual improvement and we reserve the right to make changes without
notice. No guarantee is given as to the correctness of its contents.
2. We do not accept any responsibility for any harm caused by using our product.
3. The product picture may differ from the actual product, which is only for your reference. The
accessories may be different according to the region you purchased our product. For more
information on specific accessories, please contact your local distributor.
Copyright Reserved
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TABLE OF CONTENTS
QC40198 User Manual
1. FEATURES AND SPECIFICATIONS ............................................................................................1
1.1
1.2
Features...........................................................................................................................................1
Specifications...................................................................................................................................3
2. CONTROLS...................................................................................................................................7
2.1
2.2
2.3
2.4
Front Panel and Side Panel .............................................................................................................7
Rear Panel .......................................................................................................................................8
Remote Control................................................................................................................................9
Mouse Control................................................................................................................................11
3. INSTALLATION AND CONNECTION..........................................................................................13
3.1
3.2
3.3
3.4
3.5
What’s in the Box ...........................................................................................................................13
Connection Diagram ......................................................................................................................13
Device Installation..........................................................................................................................14
Hard Drive Installation....................................................................................................................15
Connecting Power Supply..............................................................................................................16
3.5.1
3.5.2
Connecting Video Input.................................................................................................................. 16
Connecting Video Output............................................................................................................... 16
3.6
3.7
Connecting Audio Input & Output, Bidirectional Audio...................................................................17
3.6.1
3.6.2
Audio Input..................................................................................................................................... 17
Audio Output .................................................................................................................................. 17
Alarm Input and Output Connection...............................................................................................18
3.7.1
3.7.2
3.7.3
Alarm Input and Output Details...................................................................................................... 19
Alarm Input Port ............................................................................................................................. 20
Alarm Output Port .......................................................................................................................... 20
3.8
RS232 ............................................................................................................................................21
RS485 ............................................................................................................................................21
Other Interfaces .............................................................................................................................22
3.9
3.10
4. NAVIGATION AND CONTROLS .................................................................................................23
4.1
4.2
Login, Logout & Main Menu ...........................................................................................................23
4.1.1
4.1.2
4.1.3
4.1.4
Login .............................................................................................................................................. 23
Main Menu ..................................................................................................................................... 23
Logout ............................................................................................................................................ 24
Auto Resume after Power Failure.................................................................................................. 24
Manual Recording..........................................................................................................................25
4.2.1
4.2.2
Live Viewing................................................................................................................................... 25
Manual Record............................................................................................................................... 25
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TABLE OF CONTENTS
QC40198 User Manual
4.3
Search & Playback.........................................................................................................................27
4.3.1
4.3.2
Search Menu.................................................................................................................................. 27
Playback......................................................................................................................................... 28
4.3.2.1 Playback Mode............................................................................................................................... 28
4.3.2.2 Accurate Playback ......................................................................................................................... 28
4.3.2.3 Synchronized Playback Function when Playing Back ................................................................... 28
4.3.2.4 Digital Zoom................................................................................................................................... 28
4.3.2.5 File Backup .................................................................................................................................... 28
4.3.2.6 Slow Playback and Fast Playback................................................................................................. 28
4.3.3
Calendar......................................................................................................................................... 29
4.4
4.5
Schedule ........................................................................................................................................29
4.4.1
4.4.2
4.4.3
4.4.4
Schedule Menu .............................................................................................................................. 29
Quick Setup.................................................................................................................................... 30
Snapshot........................................................................................................................................ 30
Image FTP ..................................................................................................................................... 32
Motion Detection ............................................................................................................................32
4.5.1 Go to Detect Menu ................................................................................................................................ 32
4.5.2 Motion Detect ........................................................................................................................................ 32
4.5.3 Video Loss............................................................................................................................................. 35
4.5.4 Camera Masking ................................................................................................................................... 35
4.6
4.7
Alarm Setup and Alarm Activation .................................................................................................36
4.6.1
Alarm setup.................................................................................................................................... 36
Backup ...........................................................................................................................................38
4.7.1
4.7.2
Detect Device................................................................................................................................. 38
Backup Device ............................................................................................................................... 39
4.8
PTZ Control and Color Setup......................................................................................................40
4.8.1
4.8.2
Cable Connection........................................................................................................................... 40
PTZ Setup...................................................................................................................................... 40
4.8.2.1 Intelligent Positioning Key.............................................................................................................. 42
4.9
Preset/ Patrol/Pattern/Scan............................................................................................................42
4.9.1
4.9.2
4.9.3
4.9.4
4.9.5
4.9.6
4.9.7
4.9.8
Preset Setup .................................................................................................................................. 43
Activate Preset............................................................................................................................... 43
Patrol setup (Tour Setup)............................................................................................................... 43
Activate Patrol (tour) ...................................................................................................................... 44
Pattern Setup ................................................................................................................................. 44
Activate Pattern Function............................................................................................................... 44
Auto Scan Setup ............................................................................................................................ 44
Activate Auto Scan......................................................................................................................... 45
4.10
Flip .................................................................................................................................................45
5. UNDERSTANDING OF MENU OPERATIONS AND CONTROLS ..............................................46
5.1
Menu Tree .....................................................................................................................................46
5.2
Main Menu .....................................................................................................................................47
5.3
Setting............................................................................................................................................47
5.3.1
5.3.2
General .......................................................................................................................................... 48
Encode........................................................................................................................................... 49
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TABLE OF CONTENTS
QC40198 User Manual
5.3.3
5.3.4
5.3.5
Schedule ........................................................................................................................................ 50
RS232 ............................................................................................................................................ 51
Network.......................................................................................................................................... 51
5.3.5.1 Advanced Network Setup .............................................................................................................. 53
5.3.6
5.3.7
5.3.8
5.3.9
5.3.10
Alarm.............................................................................................................................................. 58
Detect............................................................................................................................................. 58
Pan/Tilt/Zoom................................................................................................................................. 59
Display ........................................................................................................................................... 59
Default............................................................................................................................................ 61
5.4
5.5
Search............................................................................................................................................62
Advanced .......................................................................................................................................62
5.5.1
5.5.2
5.5.3
5.5.4
5.5.5
5.5.6
5.5.7
HDD Management ......................................................................................................................... 63
Abnormity....................................................................................................................................... 64
Alarm Output.................................................................................................................................. 64
Manual Record............................................................................................................................... 65
Account .......................................................................................................................................... 65
Auto Maintain ................................................................................................................................. 66
TV Adjust........................................................................................................................................ 66
5.6
5.7
Information .....................................................................................................................................66
5.6.1
5.6.2
5.6.3
5.6.4
5.6.5
HDD Information ............................................................................................................................ 67
BPS................................................................................................................................................ 67
Log ................................................................................................................................................. 68
Version........................................................................................................................................... 68
Online Users .................................................................................................................................. 69
Shutdown .......................................................................................................................................69
6. AUXILIARY MENU ......................................................................................................................70
6.1
6.2
6.3
Go to Pan/Tilt/Zoom Menu.............................................................................................................70
Intelligent Positioning Key..........................................................................................................71
Preset /Patrol / Pattern /Border Function ......................................................................................71
6.3.1
6.3.2
6.3.3
6.3.4
6.3.5
6.3.6
6.3.7
6.3.8
6.3.9
Preset Setup .................................................................................................................................. 72
Activate Preset............................................................................................................................... 72
Patrol Setup ................................................................................................................................... 72
Activate Patrol................................................................................................................................ 72
Pattern Setup ................................................................................................................................. 72
Activate Pattern Function............................................................................................................... 73
Border Setup.................................................................................................................................. 73
Activate Border Function................................................................................................................ 73
Flip ................................................................................................................................................. 73
7
WEB OPERATION ......................................................................................................................74
7.1
Network Connection.......................................................................................................................74
7.1.1
7.1.2
Port Forwarding.............................................................................................................................. 74
Pop-Ups and ActiveX Controls ...................................................................................................... 75
7.2
Login ..............................................................................................................................................77
7.2.1
7.2.2
Real-time Monitoring...................................................................................................................... 79
PTZ ................................................................................................................................................ 81
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TABLE OF CONTENTS
QC40198 User Manual
7.2.3
7.2.4
Color............................................................................................................................................... 83
Picture Path and Record Path ....................................................................................................... 83
7.3
Configure........................................................................................................................................85
7.3.1
7.3.2
7.3.3
7.3.4
System Information ........................................................................................................................ 85
System Configuration..................................................................................................................... 87
Advanced ..................................................................................................................................... 106
Additional Function....................................................................................................................... 112
7.4
7.5
7.6
7.7
7.8
Search..........................................................................................................................................112
Alarm............................................................................................................................................115
About............................................................................................................................................117
Log out .........................................................................................................................................117
Un-install Web Control .................................................................................................................117
8. SETUP MYQ-SEE DDNS ..........................................................................................................118
SMARTPHONE ACCESS..........................................................................................................121
9
10 TROUBLESHOOTING...............................................................................................................123
APPENDIX A: HDD CAPACITY CALCULATION...........................................................................128
APPENDIX B: COMPATIBLE USB DRIVE LIST..........................................................................129
APPENDIX C: COMPATIBLE CD/DVD BURNER LIST...................................................................130
APPENDIX D: COMPATIBLE SATA HDD LIST............................................................................131
.
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FEATURES & SPECIFICATIONS
QC40198 User Manual
1. FEATURES AND SPECIFICATIONS
This combo DVR integrates a DVR (Digital Video Recorder) and LCD screen together. It is an excellent digital
monitor with a sleek appearance and innovative capabilities which are functional and reliable.
It uses an embedded Linux OS to maintain stable operation and a popular H.264 compression algorithm to produce
high quality low bit stream footage that is easy to manage and efficient to transfer over the internet. It can use
various functions such as record, playback, and monitoring at the same time and produces audio and video
synchronization. This product has advanced technology and strong network data transmission functions.
This combo DVR utilizes a high quality LCD capable of producing rich and vivid images. Its convenient 19-inch
screen enables maximized viewing capabilities. This is an ideal system that can be used in an in-home
environment and a variety of business environments that require enhanced monitoring capabilities such as: super
markets, convenience stores, transportation, etc.
1.1 Features
This product has the following features:
Smartphone Compatible
Access live footage directly from your iPhone, or other Smartphone1. Your DVR can also be set to email
your hand held-device directly whenever specific activity occurs, such as motion detection.
View Your Video Feed Online with No Service Fees
View your DVR’s live or recorded video footage on any Internet accessible computer with Internet
Stay Notified with Customizable Email Alerts
Set your system up to notify you when an event has occurred at the location you are monitoring.
Notification alerts can easily be adjusted to your specifications.
Advanced Motion Detection Activated Recording
Advanced motion detection settings ensure that false alarms are not triggered. The easy to use motion
detect set up screen allows you to mask out certain areas which experience heavy movement in order to
avoid false alarms and avoid unnecessary record triggering.
Multiple Backup Options3
A built-in USB port gives you the option of backing up and transferring your video footage using a flash
drive or external USB hard drive. You can also connect to an external CD/DVD writer to burn your file
footage right onto a compact disc or DVD disc. Files can also be accessed from your DVR system to a
remote computer location by logging on remotely.
Connect to a TV or PC Monitor Easily
This system comes with a VGA out port and PC in port to allow you to connect to a TV or computer
monitor for viewing purposes. The LCD is equipped to support simultaneous BNC & HDMI output.
1 For a complete list of compatible Smartphone’s, please see Section 9 “Smartphone Access”
2 Internet Explorer, Mozilla Firefox and Google Chrome are registered trademarks of their respective owners and are not affiliated with Q-See.
3 For a complete list of compatible Hard Drives, USB Drives and external DVD Burners, see Appendixes B-D
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FEATURES & SPECIFICATIONS
QC40198 User Manual
User-Friendly LCD Control Functions
Front panel button control allows instant booting up and system shut down at the press of a button. LCD
monitor can be set to go into energy efficient stand-by mode.
Included Mouse and Remote Control
In addition to front panel button controls, system can also be booted up and shut down using the
included remote control or mouse. Mouse operation function supports intelligent operation by enabling
copy and paste functions.
Storage Function
Encrypted file format to ensure data security and avoid vicious data modification.
Compression Format
Supports multiple-channel audio and video. Independent hardware decodes the audio and video signal
from each channel to maintain video and audio synchronization.
24/7 Scheduled Recording
Choose which days of the week and hours of the day you want to set your DVR to record or not record.
Multiple Playback Options and Advanced Search Functions
Supports real-time recording on each channel independently. Search through recorded files while you
are playing live footage, monitoring through a remote location using a supported internet browsing
application and backing up system files. A variety of playback modes include: slow play, fast play,
backward play and frame by frame play.
Network Monitoring
Supports network remote real-time monitoring (available bandwidth permitting), remote record search
and remote PTZ control.
Alarm Activation Function
Several relay alarm outputs enable you to pair your system with an on-site alarm system.
Communication Ports
o
o
RS485 port can be used for PTZ camera control.
RS232 port can connect to a keyboard for central control, and can also connect to PC COM to
upgrade system and maintain system settings.
o
Standard Ethernet port allows you to access the DVR from a network or the Internet.
PTZ camera control
o
o
Supports PTZ decoder via RS485.
Supports a variety of protocols to allow the DVR to control the PTZ speed dome.
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FEATURES & SPECIFICATIONS
QC40198 User Manual
1.2 Specifications
Combo Digital Video Recorder
High-performance industrial embedded micro controller
Embedded LINUX
Main Processor
OS
Multiplex operations: Multiple-channel record, multiple-channel
playback and network operation simultaneously
User-friendly graphical interface
System Resources
Interface
Front panel, USB mouse, remote control
Arabic number, English character, and extended Chinese (optional)
Input Devices
Input Method
Copy/paste operation, USB mouse right-key shortcut menu, double
click USB mouse to switch screen
Shortcut Function
Compression Standard
Video Compression
Audio Compression
H.264
G.711A
Video Monitor
1-CH PC input
Video Input
8-CH composite video input: (NTSC/PAL) BNC (1.0VBP- P, B75Ω)
1-ch PAL/NTSC, BNC (1.0VP- P, 75Ω) composite video signal output.
1-ch HDMI output.
Video Output
Supports simultaneous TV/HDMI video output.
PAL (625 line, 50f/s), NTSC (525 line, 60f/s)
Real-time Mode: PAL 1f/s to 25f/s per channel and NTSC 1f/s to 30f/s
per channel
Video Standard
Record Speed
Video Partition
Monitor Touring
1/4/9 windows
Supports monitor tour functions such as alarm, motion detection, and
scheduled auto control.
PAL/NTSC
Real-time monitoring：
D1: 704×576/704×480
Playback：
Resolution
(PAL/NTSC)
D1 704×576/704×480 (6f/s, when other channels’ resolution are all
CIF, the first channel can support 30f/s.) , CIF 352×288/ 352×240 ,
QCIF 176×144/176×120
Dual stream function. The extra stream supports QCIF
176×144/176×120.
6-level image quality (Adjustable)
Support one privacy mask of user-defined size in full screen.
Support up to 4 zones.
Image Quality
Privacy mask
Image Information
TV Adjust
Channel information, time information and privacy mask zone.
Adjust TV output zone suitable to anamorphic video.
Cover secret channel with blue screen though system is encoding
normally.
Channel Lock
Screen-lock function to prevent unauthorized user seeing secret video.
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FEATURES & SPECIFICATIONS
QC40198 User Manual
Channel name, recording status, screen lock status, video loss status
and motion detection status are shown on the bottom left of display
screen.
Channel Information
Color Configuration
Hue, brightness, contrast, saturation and gain setup for each channel.
Audio
4-ch 200-2000mv 10KΩ(BNC)
Audio Input
1-ch audio output 200-3000mv 5KΩ(BNC)
Audio Output
1-ch bidirectional talk input 200-3000mv 10KΩ（BNC） 1-ch
bidirectional talk output 200-3000mv 5KΩ(BNC)
Bidirectional Audio
Hard Disk
1 built-in SATA port. Support 1 HDD.
Audio：PCM 28.8MByte/h
Video：56-900MByte/h
Hard Disk
Hard Disk Occupation
Record and Playback
Manual recording, motion detection recording, schedule recording and
alarm recording
Priority: Manual recording> alarm recording>motion detection
recording>schedule recording.
Recording Mode
1 to 120 minutes single record duration (Default setup is 60 minutes)
Recording Length
Playback Repeat Way
When hard disk is full, system can overwrite previous video file.
Various search engines such as time, type and channel.
Record Search
Playback Mode
Various fast play, slow play speeds, manual frame by frame playback
and reverse play mode.
Can switch to previous or next file or any file in current play list.
Can switch to file on other channel of the same time. (If there is a file)
Support file continuous play, when file is end system auto plays the
next file in the current channel
Various File Switch
Ways
There are two playback modes: 4-ch and full-channel. In 4-ch
playback mode, you can select the 1/2/3/4-ch playback according to
your requirement. In full-channel mode, system can playback in full
channels.
Multi-channel
Playback
Switch between self-adaptive screen/full screen when playback
Window Zoom
When in one-window full-screen playback mode, you can select any
zone to activate partial enlargement function.
Partial Enlargement
Backup Function
HDD backup
Support peripheral USB backup device. (Flash disk, portable disk,
etc.)
Backup Mode
Support USB burner (extension function).
Support network download and backup
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FEATURES & SPECIFICATIONS
QC40198 User Manual
Network Function
View monitor channel remotely.
Device configuration through client-end and web browser
Upgrade via client or browser to realize remote maintenance.
View alarm information such as external alarm, motion detection and
video loss via client.
Support network PTZ lens control
File download backup and playback
Network control
Multiple devices share information via corresponding software such as
professional surveillance software (PSS)
Duplex transparent COM
Network alarm input and output
Bidirectional audio.
Motion Detection and Alarm
Motion Detection
Zone setup: supports 396 (PAL 22×18, NTSC 22×15) detection zones.
Various sensitivity levels.
Alarm can activate record or external alarm or screen message
prompt.
Video Loss
Alarm can activate external alarm or screen message prompt.
Support record activation function or activate external alarm or screen
message in specified period.
External Alarm
Enable or disable alarm input channel
Supports analog alarm signal to specific alarm output channel.
3-ch alarm input（You can set normal open or normal close type to
select the alarm type. ）
Manual Alarm Control
Alarm Input
Alarm Output
Alarm Relay
3-channel relay output
30VDC 2A，125VAC 1A（activation alarm ）
Interface
USB Interface
2 USB 2.0 ports.
Network connection
RJ45 10M/100M self-adaptable Ethernet port
PTZ control port
Support various PTZ control protocols.
Ordinary COM (Debug),keyboard connection and transparent serial
port (COM input and output via network )
RS485
RS232
System Information
Hard Disk Information Display HDD current status
Data Stream Statistics Data stream statistics for each channel (in wave mode)
Back up to 1024 log files.
Support various search engines such as time and type.
Log statistics
Display version information: channel amount, alarm input and output
amount, system version and release date.
Version
On-line user
User Management
Display current on-line user
Multi-lever user management; various management modes
Integrated management for local user, serial port user and network
user.
User Management
Configurable user power.
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FEATURES & SPECIFICATIONS
QC40198 User Manual
Support user /group and its corresponding rights modification.
No limit to the user or group amount.
Password modification
Administrator can modify other user’s password.
Account lock strategy
Failing to log in five times within a thirty minute period may result in
account lock-out.
Password
Authentication
Update Tools
Login, Logout and Shut Down
Web browser and client-end update tool.
Password login protection to guarantee safety
User-friendly interface when login. Provide the following options:
Logout /shutdown/ restart.
Right authentication when shut down to make sure only those proper
people can turn off combo DVR
General
Power
100－240V-50-60HZ 1.7A （60W）
Power
Consumption
13W (Excluding HDD)
Working
Temperature
0℃－＋55℃
Working Humidity 10%－90%
Air Pressure
Dimension
(WxDxH)
86kpa－106kpa
12 x 3 x 16.75 in (300 x80 x425 mm) (with chassis)
Weight
11.75 lbs (5.3 Kg) (Excluding HDD)
Desktop/wall-mount installation
Installation Mode
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CONTROLS
QC40198 User Manual
2. CONTROLS
This section provides information about the front panel and rear panel. Please refer to this before you install the
system.
2.1 Front Panel and Side Panel
The front panel is shown in Figure 2-1.
Figure 2-1
Please refer to the following chart for front panel button information.
Number
Function
1 When the device is off, press it for a several seconds to boot up the device. Press it for
a short time to turn off screen.
When the device is on press it for a long time to shut down the device.
2 Power indication light
3 Infra-red remote control signal receiver
4 Mode button. Used to switch between PC input signal and main board signal.
5 Switch the current activated control. Go upward when used to modify setup.
Auxiliary function such as control and switch the PTZ menu.
6 Switch the current activated control. Go downward when used to modify setup.
Auxiliary function such as control and switch the PTZ menu.
7 Switch the current activated control.
Used to adjust playback control bar to go left during playback.
8 Switch the current activated control.
Used to adjust the playback control bar to go right during playback.
9 Go back to the previous menu or cancel current selection.
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CONTROLS
QC40198 User Manual
Go back to real-time monitor status in playback mode.
10 Confirm current operation.
Go to the default button
Go to the menu.
11 Bidirectional talk output
12 Bidirectional talk input
13 USB port
2.2 Rear Panel
The rear panel is shown below. See Figure 2-2.
Figure 2-2
Please refer to the following chart for detailed information.
Number Function
1
2
3
4
5
6
7
8
9
Power button
Power input port
Alarm input/alarm output/RS485 port
Network port
USB port
RS232 port
HDMI port
PC input
Video CVBS input, audio CVBS input, video
CVBS output, audio CVBS output.
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CONTROLS
QC40198 User Manual
2.3 Remote Control
The remote control interface is shown in Figure 2-3
Figure 2-3
Num Name
Function
1
2
3
4
Address
Click to input device serial number
Multiple-window switch
0-9 number key
Record
Switch between multiple-window and one-window view
Input password, channel or switch channel.
Start or stop recording manually
In record interface, working with the direction buttons to
select the channel to record
5
Auxiliary key
In 1-ch monitor mode: pop up assistant function: PTZ
control and Video color
Switch the PTZ control menu in PTZ control interface.
In motion detection interface, functions as a directional
key to complete setup
Backspace: Press for 1.5 seconds to clear all contents
in current text box.
In HDD information interface, used to switch between
HDD record time and other infrmation
Special combined operation in some menus.
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CONTROLS
QC40198 User Manual
6
Confirm /menu key
go to default button
go to the menu
7
Cancel
Go back to previous menu or cancel current operation
(close upper interface or control)
In playback mode, it goes to real-time monitor mode.
Switch current activated control, go to left or right.
In playback mode, it is to control the playback process
bar.
8
Direction keys
Aux function(such as switch the PTZ menu)
Various forward speeds and normal speed playback.
In playback mode, playback the previous video.
Various backward speeds and normal speed playback.
In playback mode, stop current playback.
In playback mode, playback the next video.
9
Forward
Previous
Backward
Stop
10
11
12
13
Next
14
15
Slow play
Play/Pause
Multiple slow play speeds or normal playback.
Reverse playback or paused mode, click this button to
realize normal playback.
In normal playback click this button to pause playback.
In pause mode, click this button to resume playback.
In real-time monitor mode, click this button to enter
video search menu.
16
Fast play
Various fast speeds and normal playback.
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CONTROLS
QC40198 User Manual
2.4 Mouse Control
The mouse control interface is shown in Figure 2-4.
Figure 2-4
Left click
mouse
System pops up password input dialogue box if you have not logged in.
In real-time monitor mode, you can go to the main menu.
When you have selected one menu item, left click mouse to view menu content.
Implement the control operation.
Modify checkbox or motion detection status.
Click combo box to pop up drop down list
In input box, you can select input methods. Left click the corresponding button on the panel you can
input number/English character (small/capitalized).
← stands for backspace button. ＿ stands for space button.
_stands for input a backspace icon and ← stands for deleting the previous character.
In number input mode: _ stands for clear and ← stands for deleting the previous numeral.
When inputting special sign, you can click corresponding numeral in the front panel to input. For
example, click numeral 1 you can input “/” , or you can click the numeral in the on-screen keyboard
directly.
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Double
Left Click
mouse
Implement special control operation such as double click one item in the file list to playback video.
In multiple-window mode, double left click one channel to view in full-window.
Double left click current video again to go back to previous multiple-window mode.
Real-time monitor mode, pop-up shortcut menu: one-window, four-window, nine-window and
sixteen-window, Pan/Tilt/Zoom, color setting, search, record, alarm input, alarm output, main menu.
Adjust Pan/Tilt/Zoom and color setting for current selected channel.
Right
Click
Mouse
If you are in multiple-window mode, system automatically switches to the corresponding channel.
Exit current menu without saving the modification.
In numeral input box: Increase or decrease numeral value.
Switch the items in the check box.
Middle
Button
Page up or page down
Move
Select current control or move control
mouse
Drag
mouse
Select motion detection zone
Select privacy mask zone.
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INSTALLATION & CONNECTION
QC40198 User Manual
3. Installation and Connection
Note: When installing and operating you should follow common safety guidelines.
3.1 What’s in the Box
When you receive the combo DVR, please check for any visible damage. The protective materials used for the
packaging of the combo DVR can protect it from most damage during transportation.
Open the box to check the accessories and verify that you have received the following items:
1-Combo DVR LCD unit
1-Software CD
1-Ethernet Cable
1-Stand
1-User’s Manual
1-Video/Audio Dongle
1-Remote Control
1-Mouse
3.2 Connection Diagram
*Illustrated Connection Suggestion
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3.3 Device Installation
The DVR supports two installation modes: desktop/ wall-mount. The default installation is the desktop type. Refer to
Figure 3-1.
You will need to purchase the wall mount accessories for wall mount type installation.
Figure 3-1
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3.4 Hard Drive Installation
This combo DVR supports one SATA Hard Drive of 7200rpm or higher. Refer to the Appendix A for a list of
recommended Hard Drive brands and models.
Please follow the instructions below to install the HDD:
NOTE: If your DVR came with a pre-installed hard drive you do not need these instructions unless you
replace or upgrade the hard drive.
1. Insert the key in the lock
and press down. Turn clock-
wise 90 degrees to unlock.
2. Loosen the two screws
on the HDD cover.
4. Connect the HDD cable
and power cable.
3. Remove the HDD cover
from the rear panel.
6. Use the screws to attach
the HDD to the cover.
Recheck connection of HDD
cables before closing
7. Place the HDD with the
HDD cover back into the slot.
And then attach the two
screws firmly.
5. Place the HDD cover on
the HDD lining up the four
holes of the cover and drive.
8. Insert the key into the hole
and then press. Turn the key
counter clockwise 90 degrees
to secure the lock.
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3.5 Connecting Power Supply
We recommend you use UPS (uninterrupted power supply) to guarantee steady operation, combo DVR life span,
and other peripheral equipment’s operation such as cameras. We also strongly recommend that you plug the DVR
and cameras into a transient voltage surge protector (UL-1449 rating). Look for a clamping voltage of 330 or lower,
Joule rating of at least 400, and a response time of 10 nanoseconds or less.
3.5.1 Connecting Video Input
The video input interface is BNC. The input video formats include: PAL/NTSC (See Figure 3-2)
The video signal complies with North American NTSC video standards.
We recommend setting your video up in an area with low video input signal distortion and interference in an area
with suitable lighting.
Ensure the stability and reliability of camera signal:
The camera should be positioned so that direct sunlight does not shine into it, and away from flammable, explosive
substances. Cameras and DVR should share the same grounding if possible to ensure normal operation of
cameras.
Ensure stability and reliability of the cables
If you are running cables more than 200 feet or installing cable in walls, we recommend using high quality shielded
RG59 cables. If you plan on running cables over 800 feet, we recommend using a higher quality shielded cable
such as RG6.
For distances above 1,800 feet, we recommend using fiber optic cable to ensure video quality.
Keep the video signal away from any strong electromagnetic interference.
Make sure cables are well connected to DVR
The cable should be fixed firmly to the BNC connectors on the dongle.
Figure 3-2
3.5.2 Connecting Video Output
Video output includes BNC (PAL/NTSC BNC（1.0VP- P， 75Ω）output and HDMI output.
System supports BNC and HDMI output at the same time. (See Figure 3-3)
.
When hooking your system up to a PC monitor through the BNC video out port you will need to use a
composite to VGA converter box. We do not recommend attaching to RCA ports on a TV through the BNC
output because it can damage the TV, DVR, or both.
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Figure 3-3
3.6 Connecting Audio Input & Output, Bidirectional Audio
3.6.1 Audio Input
This product uses BNC ports. Audio transmission is similar to video transmission. Try to avoid interference, keep
contacts snug and dry, and away from high tension current.
Figure 3-4
3.6.2 Audio Output
The audio output signal parameter is usually over 200mv 1KΩ (BNC). It can directly connect to low impedance
earphone, active sound box or amplifier-driven audio output device.(See Figure 3-5)
If the sound box and the pick-up cannot be separated spatially, it is easy to get reverb or squeaking feedback. If
feedback occurs, try these tips:
Use better sound pick-up with better directing properties.
Reduce the volume of the sound box.
Using more sound-absorbing materials can reduce voice echo and improve acoustics environment
Adjust the layout to reduce occurrence of squeaking
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Figure 3-5
3.7 Alarm Input and Output Connection
Refer to the following chart in Figure 3-6 for alarm input and output connection.
Figure 3-6
There are two alarm input types for you to select: normally open (NO) and normally closed (NC).
1. Alarm input
a. Please make sure alarm input is grounded.
b. Grounding signal is needed for alarm input.
c. When you are connecting two combo DVRs or you are connecting one combo DVR and one other device, please
use a relay to separate them
2. Alarm output
The alarm output port should not be connected to high power load directly (It shall be less than 1A) to avoid high
current which may result in relay damage. Please use the co-contactor to establish the connection between the
alarm output port and the load.
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How to connect PTZ camera
a. Ensure the camera has the same grounding with combo DVR otherwise you may not control the PTZ. Shielded
twisted wire is recommended and the shielded layer is used to connect to the ground.
b. For excessively long signal wires, 120Ω should be parallel connected between A, B lines on the far end to
reduce reflection and guarantee the signal quality.
c. 485 A, B” of combo DVR cannot parallel connect with “485 port” of other device.
d. The voltage between of A, B lines of the camera should be less than 5v.
e. Ensure the front end device is soundly grounded. Improper grounding may result in chip damage.
3.7.1 Alarm Input and Output Details
You can refer to the following chart and Figure 3-7 for alarm input and output information.
AB Connection
port
Figure 3-7
Parameter
Alarm Input
Grounding Alarm
Ground line
1, 2, …, 8 becomes valid in low voltage.
Two NO activation outputs.
1-NO C，
2-NO C，
CTRL 12V
A/B
Controls the power output
You need to close the device power to cancel the alarm.
485 communication port. Used to control devices such as PTZ.
Please parallel connect 120Ω between A/B cables if there are too
many PTZ cameras
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3.7.2 Alarm Input Port
Refer to the following sheet for more information.
Normal open or Normal close type
Parallel connect COM end and GND end of the alarm detector (Provide external power to the alarm detector).
Parallel connect the Ground of the combo DVR and the ground of the alarm detector.
Connect the NC port of the alarm sensor to the combo DVR alarm input (ALARM)
Use the same ground with that of combo DVR if you use external power to the alarm device.
Figure 3-8
3.7.3 Alarm Output Port
3 way relay alarm output (NO contact). Provides external power to external alarm device.
To avoid overloading, please read the following relay parameters sheet carefully.
RS485 A/B cable is for the A/B cable of the PTZ camera.
Relay Specification
Model:
JRC-27F
Material of the
contact
Silver
Rated switch capacity
Maximum switch power
Maximum switch voltage
Maximum switch currency
30VDC 2A, 125VAC 1A
125VA 160W
250VAC, 220VDC
1A
Rating（Resistance
Load）
Insulation
Between contacts with same
polarity
1000VAC 1minute
1000VAC 1minute
Between contacts with
different polarity
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Between contacts and
winding
1000VAC 1minute
Between contacts with same
Surge voltage
polarity
1500V (10×160us)
Length of open
time
3ms max
Length of close
time
3ms max
Longevity
Mechanical
50×106 times (3Hz)
Electrical
200×103 times (0.5Hz)
-40°C ~+70°C (-40°F to +158°F)
Temperature
3.8 RS232
You can connect the combo DVR with POS or Keyboard through RS232.
With POS system, the combo DVR can communicate through RS232 and network. For the POS system, the combo
DVR can integrate the text content and even search the record through the info.
The combo DVR also supports NKB operation. You can operate the combo DVR from keyboard controls instead of
using the control pad on the front panel of the unit.
3.9 RS485
When the combo DVR receives a camera control command, it transmits that command up the cable to the PTZ
camera. RS485 is a single-direction protocol; the PTZ device can’t return any data to the unit. To enable the
operation, connect the data cable from the PTZ camera to the RS485 (A, B) input on the combo DVR. See Figure 3-
9.
Since RS485 is disabled by default for each camera, you must enable the PTZ settings first. This combo DVR
supports multiple protocols such as Pelco-D, Pelco-P, as well as most common protocols (26 total).
To connect PTZ cameras to the DVR:
1. Connect RS485 A, B on the DVR rear panel.
2. Connect the other end of the cable to the proper pins in the connector on the camera.
3. Please follow the instructions to configure a camera to enable each PTZ device on the combo DVR.
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485 Port
Figure 3-9
3.10 Other Interfaces
There are other interfaces on the combo DVR, such as USB ports. You can refer to Figure 3-10 for more information.
Figure 3-10
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NAVIGATION AND CONTROLS
QC40198 User Manual
4. NAVIGATION AND CONTROLS
Overview of Navigation and Controls
Before operation, please make sure:
You have properly installed a hard drive and all the cable connections.
The provided input power and the device power are matched.
The external power source is within 100－240V-50-60HZ 1.7A (60W) and the current is stable.
NOTE: We also STRONGLY recommend that you plug the DVR and cameras into a Transient Voltage Surge
Protector (UL-1449 rating). Look for a clamping voltage of 330 or lower, Joule rating of at least 400, and a
response time of 10 nanoseconds or less.
4.1 Login, Logout & Main Menu
4.1.1 Login
After system boots up, the default video display is in multiple-window mode. Click Enter or left click mouse and you
will see the login interface illustrated in Figure 4-1. Use the USB mouse, front panel buttons, remote control or
keyboard to navigate through the system log in screen. Click
(small/capitalized) and symbols.
to switch between numbers, letters
There are four types of account access you can assign to users who log in to your DVR:
Username: admin. Password: admin. (administrator, local and network)
Username: 888888. Password: 888888. (administrator, local only)
Username: 666666. Passwords: 666666 (Lower authority user who can only monitor, playback, backup etc.)
It is highly recommended that you change your system password after you log on for the first time. Write
your changes down or keep them in a safe place because the system will lock you out if you login in
incorrectly three times within a 30 minute period. If this occurs, wait 30 minutes, reboot the DVR, and try to
log in again.
Figure 4-1
4.1.2 Main Menu
After you log in, you will access the system main menu shown in Figure 4-2.
There are six icons: search, information, setting, backup, advanced and shutdown.
You can move the cursor to highlight an icon, and then double click mouse to enter the sub-menu.
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Figure 4-2
4.1.3 Logout
There are two ways to log out.
One is from the main menu:
In the main menu, click the shutdown button. This will generate the interface shown below. See Figure 4-3
.
Figure 4-3
From the drop down menu shown in Figure 4-3, you will be given several log out options. See Figure 4-4.
Figure 4-4
The other way to log out is to press the power button on the front panel for at least 3 seconds. The system will
stop all operations and you can then click the power button in the rear panel to turn off the combo DVR.
4.1.4 Auto Resume after Power Failure
The system can automatically backup video and resume previous working status after power failure.
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4.2 Manual Recording
4.2.1 Live Viewing
After you log in, the system is in live viewing mode. You can see system date, time and channel name. If you
want to change system date and time, you can refer to general settings (Main Menu->Setting->General). If you
want to modify the channel name, please refer to the display settings (Main Menu->Setting->Display)
Recording
status
Motion
detection
Video loss
Camera lock
1
2
3
4
4.2.2 Manual Record
Note: You have to have access rights to access to the Manual Record menu and a hard drive needs to be
properly installed.
4.2.2.1 Manual Record Menu
There are two ways for you to get to the manual record menu.
Right click mouse or in the main menu, Advanced->Manual Record.
In live viewing mode, push record button on the front panel or record button on the remote control.
4.2.2.2 Basic Operation
There are three status modes: schedule/manual/stop. Highlight icon“○” to select corresponding channel.
Manual: The highest priority. After manual setup, all selected channels will begin ordinary recording.
Schedule: Cameras record as you have set in recording setup (Main Menu->Setting->Schedule)
Stop: All channels stop recording.
Figure 4-5
4.2.2.3 Enable/Disable Record
Please check current channel status: “○” means it is not recording, “●” means it is re cording. You can use
mouse or direction keys to highlight channel number as illustrated in Figure 4-6.
Figure 4-6
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4.2.2.4 Enable all channel recording
By clicking “○” below “All” (as illustrated in Figure 4-7), you can enable all channel recording.
All channel schedule record
Click “ALL” next to “Schedule” as illustrated in Figure 4-7.
When system is in schedule recording, all channels will record as you have previously set (Main menu-
>Setting->Schedule).
The corresponding indication light on front panel will turn on.
Figure 4-7
All channel manual record
Click “ALL” next to “Manual” as Illustrated in Figure 4-8.
When system is manual recording, all schedules you have set up will be off (Main menu->Setting-
>Schedule).
You can see indication light on front panel turns on, system begins manual record now.
Figure 4-8
4.2.2.5 Stop All Channel Recording
Click “ALL” next to “Stop” as illustrated in Figure 4-9.
System stops all channel recording no matter what mode you have set in the menu (Main menu->Setting-
>Schedule)
Figure 4-9
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4.3
Search & Playback
4.3.1 Search Menu
Click search button in the main menu, search interface is shown below. See Figure 4-10.
Usually there are three file types:
R: Regular recording file.
A: External alarm recording file.
M: Motion detection recording file
Playback control bar
Select playback mode
here: 4-ch or All-channel
Set search setup here :
(Time/Channel/Type)
Figure 4-10
Please refer to the following chart for more information.
Number
1
Function
Play
2
3
Backward
Stop
4
5
6
7
Slow play
Fast play
Previous frame
Next frame
Volume
8
9
Previous file
Next channel
Next file
Previous channel
Search
10
11
12
13
14
Backup
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4.3.2 Playback
There are various search modes: video type, channel number or time. The system can display a maximum of
128 files on one screen. You can use page up/down button to view if there is more than one page.
Select the file name and double click mouse (or click enter button), you can view file content.
4.3.2.1 Playback Mode
There are two playback modes: 4-ch and all-channel. In 4-ch playback mode, you can select the 1/2/3/4-ch
playback according to your requirements. In all-channel mode, system can playback on all channels.
4.3.2.2 Accurate Playback
Input time (h/m/s) in the time column and then click playback button, system will start playback.
4.3.2.3 Synchronized Playback Function when Playing Back
While playing back, click a number key, the system well switch to that channel’s video for that time.
4.3.2.4 Digital Zoom
When the system is in full-screen playback mode, drag your mouse on the screen to select a section and then
left click mouse to digitally zoom in on that section. You can right click mouse to exit.
4.3.2.5 File Backup
System supports backup operation during search. You can click to put a √ before file name (multiple choices).
Then click backup button (Button 14 in Figure 4-10).
4.3.2.6 Slow Playback and Fast Playback
Refer to the following table for slow play and fast playback function:
Button
Function
Notes
Fast play button
In playback mode, click this button to
switch between various fast play modes
such as fast play 1, fast play 2 etc.
Frame rate may
vary due to
different versions.
Slow play button ►
In playback mode, click this button to
switch between various slow play modes
such as slow play 1 or slow play 2.
Play/Pause►
In slow playback mode, click this button
to switch between play/pause modes.
Previous/next
In playback mode, you can click and
to view previous or next video on current
channel.
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4.3.2.7 Reverse Playback and Frame by Frame Playback
Button
Illustration
Remarks
Reverse play:
in playback
interface.
In normal playback mode, left click reverse play
button, system begins reverse playback.
Double click reverse play button again, system
goes to pause mode.
Click pause button in normal playback mode, you
can use │ and │ to view frame by frame.
When system is in
reverse play or frame
by frame playback
mode, you can click
play button►/ to go
to normal playback.
Manual playback
frame by frame.
4.3.3 Calendar
Click the calendar icon
illustrated in Figure 4-10 to generate a pop-up calendar. Highlighted dates indicate
that there are recorded files on that day. You can click on the dates highlighted in blue (see Figure 4-11) to
view file list. In Figure 4-11 there are video files on June 13th and June 14th. Double click the date to view its
file list.
Figure 4-11
4.4 Schedule
After the system boots up, it is in default 24-hour regular mode. You can set record type and time in the
schedule interface.
4.4.1
Schedule Menu
From the main menu, you can click the schedule option to get to the schedule menu illustrated in Figure 4-12
Channel: Please select the channel number first. You can select “all” if you want to set the same schedule
for all of the channels.
Week day: There are eight options: from Saturday to Sunday and all.
Pre-record: System can pre-record the video before the event occurs into the file. The value ranges from 1
to 30 seconds depending on the bit stream.
Redundancy: Please note redundancy function does not apply to current series since there is only one
hard drive.
Snapshot: You can enable this function to take a snap shoot of image when alarm occurs.
Record types: There are three types: regular, motion detection (MD) and Alarm.
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Click the
icon to select the corresponding function. After completing all the setups, click the save button and
the system will go back to the previous menu.
At the bottom of the menu, there are color bars for your reference. Green represents regular recording, yellow
is for motion detection and red represents alarm recording.
Figure 4-12
4.4.2 Quick Setup
This function allows you to copy one channel setup to another. After setting up channel 1, you can click the copy
button and then paste the set up options of channel 1 to channel 2 or any other channel. Once you are done
adjusting the setups of your channels, click the save button to finalize your chosen set up options.
4.4.3 Snapshot
4.4.3.1 Schedule Snapshot
In Encode interface, click snapshot button to input snapshot mode, size, quality and frequency.
In General interface setup upload interval (Figure 4-14).
In Schedule interface (Figure 4-12), enable snapshot function.
Refer to Figures 4-13 through 4-15 for more detailed information.
Figure 4-13
Figure 4-14
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Figure 4-15
4.4.3.2 Activate Snapshot
Please follow the steps listed below to enable the activate snapshot function. After you have enabled this
function, the system can now take snapshots when corresponding alarm occurs.
In Encode interface, click snapshot button to input snapshot mode, size, quality and frequency (see Figure
4-16).
In General interface please input upload interval (see Figure 4-14).
In Detect interface please enable snapshot function for specified channels. Or in alarm interface please
enable snapshot function for channels you want.
Refer to Figures 4-16 Through 4-18 for a more detailed illustration.
Figure 4-16
Figure 4-17
Figure 4-18
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4.4.3.3 Priority
Note: The activate snapshot setting takes priority over the schedule snapshot setting. If you have enabled both
types of settings at the same time, the system will activate the “activate snapshot” setting when an alarm
occurs automatically.
4.4.4 Image FTP
In Network interface, you can set FTP server information. Enable FTP function and then click save button. See
Figure 4-19.
Boot up corresponding FTP server.
Enable schedule snapshot (Chapter 4.4.3.1) or activate snapshot (Chapter 4.4.3.2) first, now system can
upload the image file to the FTP server.
Please input the
corresponding information
here, if you just uploaded the
image FTP.
Figure 4-19
4.5 Motion Detection
4.5.1 Go to Detect Menu
In the main menu, click Setting, then Detect to obtain the motion detection interface illustrated in Figure 4-20.
The three detection modes available are motion detection, video loss and camera masking.
4.5.2 Motion Detect
Detection menu is illustrated below in Figure 4-20:
Figure 4-20
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Event type: from the dropdown list you can select motion detection type.
Channel: select the channel to activate recording function once alarm occurs. Please make sure you have
set MD record in encode interface (Main Menu->Setting->Schedule) and schedule record in manual record
interface (Main Menu->Advanced->Manual Record)
Latch: when motion detection event ends, system auto delays detecting again for a specified time. The
value ranges from 10-300 seconds.
Region: Click select button in the “Region” portion of the Detect menu illustrated in Figure 4-20. Here you
can set the motion detection zone. As illustrated in Figure 4-21 below, there are 396 (22*18 PAL) /330
(22*15 NTSC) small zones. The green square is current cursor position. The Red zone is the motion
detection zone. Black zone is the disarmed zone. You can click the Fn button on the remote to switch
between the arm mode and disarm mode. In arm mode, you can click the direction buttons to move the
green rectangle to set the motion detection zone. After you completed the setup, please click ENTER
button to exit current setup. Click save button to save current setup. If you click ESC button to exit the
region setup interface the system will not save your zone setup.
NOTICE: as shown in Figure 4-21, you can left click the mouse and then drag it to set a region for motion
detection. Click Fn to switch between arm/withdraw motion detection. After setting, click enter button to
exit.
Figure 4-21
Sensitivity: System supports 6 levels. The sixth level has the highest sensitivity.
Show message: System can pop up a message to alert you in the local host screen if you enable this
function.
Alarm upload: System can upload the alarm signal to the network (including alarm center) if you enable this
function.
Send email: System can send out an email to alert you when alarm occurs.
PTZ activation: Here you can set PTZ movement when alarm occurs. Such as go to preset, tour & pattern
when there is an alarm. Click “select” button, you can see the interface shown in Figure 4-22. Please note:
motion detection can only activate the preset.
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Figure 4-22
Period: Click set button (Figure 4-20), you can see the interface shown in Figure 4-23. Here you can set
for business day and non-business day as illustrated in Figure 4-24. Click set button to generate the
interface shown in Figure 4-24. Here you can set your own setup for business day and non-business day.
Figure 4-23
Figure 4-24
Anti-dither: Here you can set anti-dither time. This is the time you would want the system to delay before
starting recording on a motion alarm.
Alarm output: when an alarm occurs, system can upload alarm to the network (Including the alarm center.)
Tour: Here you can enable tour function when alarm occurs. It is a one-window tour. Please go to chapter
5.3.9 Display for tour interval setup.
Please highlight icon
to select the corresponding function. After all the setups are complete click save
button, system goes back to the previous menu.
Note:
In motion detection mode, you can not use copy/paste to set channel setup since the video in each channel
may not be the same.
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4.5.3 Video Loss
As illustrated in Figure 4-25, select video loss from the Event Type list. This function informs you when video
loss has occurred. You can enable alarm output channel and then enable show message function.
Tips:
You can enable preset/tour/pattern activation operation when video loss occurs. Refer to chapter 4.5.2 motion
detection for detailed information.
Figure 4-25
4.5.4 Camera Masking
When someone viciously masks lens, the system can alert you to guarantee video continuity. Camera masking
interface is shown in Figure 4-26.
Note:
In Detect interface, copy/paste function is only valid for the same type, which means you cannot copy a channel
setup in video loss mode to camera masking mode.
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Figure 4-26
4.6 Alarm Setup and Alarm Activation
Before operation, please make sure you have properly connected any external alarm devices such as a buzzer.
Go to alarm setup interface
In the main menu, choose Setting, then Alarm to get to the Alarm setup interface illustrated in Figure 4-27.
4.6.1 Alarm setup
Alarm interface is shown below in Figure 4-27
Figure 4-27
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Alarm in: Here you select channel number.
Event type: There are two types. One is local input and the other is network input.
Type: normally open or normally closed.
PTZ activation: Here you can set PTZ movement when alarm occurs. Such as go to preset, tour & pattern when
there is an alarm. Click “select” button to generate the interface illustrated in Figure 4-28.
Figure 4-28
Period: Click set button to generate the user interface illustrated in Figure 4-29. Here you can set for business
day and non-business day.
Figure 4-29
Click the set button in Figure 4-29 to generate the Set up screen dialog illustrated in Figure 4-30. Here you can
set your own setup for business day and non-business day.
Figure 4-30
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Anti-dither: Here you can set anti-dither time. This is the time you would want the system to delay before
starting recording on a motion alarm.
Show message: System can display a message to alert you in the local host screen if you have enabled this
function.
Alarm upload: System can upload the alarm signal to the network (including alarm center) if you enabled
current function.
Send email: System can send out email to alert you when alarm occurs.
Record channel: you can select proper channel to record alarm video (Multiple choices). At the same time you
need to set alarm record in schedule interface (Main Menu->Setting->Schedule) and select schedule record in
manual record interface (Main Menu->Advance->Manual Record).
Latch: Here you can set a time to continue recording after motion stops. Value ranges from 10 to 300 seconds.
System delays this long before turning off alarm and de-activating output after external alarm is cancelled.
Tour: Here you can enable tour function when alarm occurs. It is a one-window tour: go to chapter 5.3.9
Display for tour interval setup.
For snapshot operation, please refer to chapter 4.4.3.
Please highlight icon
to select the corresponding function. After setting all the setups please click save
button, system goes back to the previous menu.
4.7 Backup
Combo DVR supports USB device backup and network download. Here we cover USB backup. You can refer
to Chapter 7 Web Operation for network download backup operation.
4.7.1
Detect Device
Click the backup button to generate the interface shown in Figure 4-31. Here you can view device information
such as total capacity and status.
You can view backup device name and its total space and free space. The devices include USB burner, flash
drive, SD card and USB hard drive.
Figure 4-31
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4.7.2 Backup Device
Select backup device and then set channel, file start time and end time.
Click add button, system begins search. All matched files are listed below. System automatically calculates the
capacity needed and remaining as illustrated in Figure 4-32. Note that the system will only back up files with a
√ before channel name. You can use Fn on remote or cancel button to delete √ next to the file number. Click
the backup button and you will backup selected files. A progress bar will be displayed showing your progress in
the backup. When the system completes backup, you will see a dialogue box notifying you the files have been
successfully backed up.
Figure 4-32
After you click backup button, and system begins the backup, the backup button will function as a stop button.
You can view the remaining time and process bar at the left bottom as shown in Figure 4-33.
Figure 4-33
The file name convention is as follows: SN_CH+channel number+time Y+M+D+H+M+S. In the file name, the
YDM format is the same as you set in general interface. (Main Menu ->Setting ->General). File extension type
is dav. The files can be played back using the player on the CD that comes with the DVR.
Tips:
During backup process, you can click ESC to exit current interface for other operation. The system will not
terminate backup process.
Note:
When you click stop button during the backup process, the stop function becomes activated immediately. For
example, if there are ten files, when you click stop if system has just backed up five files, system only save the
previous 5 files in the device (But you can view ten file names).
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4.8 PTZ Control and Color Setup
Note: All the operations here are based on PELCOD protocol. For other protocols, there might be differences.
4.8.1 Cable Connection
Please follow the procedures below to connect the cables
Connect the dome RS485 port to combo DVR 485 port.
Connect dome video output cable to combo DVR video input port.
Connect power adapter to the dome.
4.8.2 PTZ Setup
Note: The camera video should be in the current screen. Before setup, please check that the following
connections are right:
PTZ video and data connection is right. PTZ address setup is right.
Camera A (B) line connects with combo DVR A (B) line.
Boot up the combo DVR, input user name and password.
In the main menu, click setting, and then click Pan/Tilt/Zoom Control button. The interface is shown in Figure 4-
34. Here you can set the following items:
Channel: select the current camera channel.
Protocol: select corresponding PTZ protocol (such as PELCOD)
Address: default address is 1.
Baud rate: select corresponding baud rate. Default value is 9600.
Data bits: select corresponding data bits. Default value is 8.
Stop bits: select corresponding stop bits. Default value is 1.
Parity: there are three options: odd/even/none. Default setup is none.
NOTE: These settings must match the settings on the PTZ camera control board
Figure 4-34
After completing all the settings click save button.
In one window display mode, right click mouse (click “Fn” Button in the front panel or click “Fn” key in the
remote control). The interface shown in Figure 4-31 will be displayed.
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Figure 4-35
Click Pan/Tilt/Zoom, the interface below will be displayed. See Figure 4-35.
Here you can set the following items:
Speed: value ranges from 1 to 8.
Zoom
Focus
Iris
Please click icon
and
to adjust zoom, focus and iris.
Figure 4-36
In Figure 4-37, please click direction arrows to adjust PTZ position. There are total 8 direction arrows.
Figure 4-37
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4.8.2.1 Intelligent Positioning Key
In the middle of the eight direction arrows, there is a 3D intelligent positioning key (see figure 4-38). This function
only works if your protocol supports it, and you need to use mouse to control.
Click this key, system goes back to the single screen mode. Drag the mouse in the screen to adjust section size.
The dragged zone supports 4X to 16X speeds. The function will work automatically. The smaller the zone you
dragged, the higher the speed.
Figure 4-38
Here is a chart for your reference:
Name
Function
key
function
Shortcut
key
Function
key
function
Shortcut
Key
Zoom
Focus
Near
Near
Far
Far
│
►│
Iris
close
Open
4.9 Preset/ Patrol/Pattern/Scan
Click the “set” button illustrated in Figure 4-36. This will generate the interface shown in Figure 4-39.
Here you can set the following items:
Preset
Tour
Pattern
Border
Figure 4-39
Click the page switch button illustrated in Figure 4-36. This will activate the following functions:
Preset
Tour
Pattern
Auto scan
Auto pan
Flip
Reset
Page switch
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Figure 4-40
Preset, tour and pattern all need the value to be the control parameter. You can define it as you require.
You need to refer to your speed dome user’s manual for Aux definition. In some cases, it can be used for
special processes.
Note:
The following setups are usually operated in Figure 4-36, Figure 4-37 and Figure 4-39.
4.9.1
Preset Setup
As shown in Figure 4-36, uses eight direction arrows to adjust camera to the proper position. Click the preset button
and input preset number. The interface is shown in Figure 4-41.
Now you can add this preset to one tour.
Figure 4-41
4.9.2
Activate Preset
As shown in Figure 4-39, input preset number in the blank, and click preset button.
4.9.3
Patrol setup (Tour Setup)
As shown in Figure 4-36, click the patrol button. The interface is shown in Figure 4-42. Input preset number and add
this preset to a patrol (tour). For each patrol (tour), you can input up to 80 presets.
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Figure 4-42
4.9.4
Activate Patrol (tour)
As shown in Figure 4-42, input patrol (tour) number in the blank and click patrol button
4.9.5
Pattern Setup
As shown in Figure 4-41, click pattern button and then click “begin” button. This will generate an interface as shown
in Figure 4-43. Then you can go to the screen illustrated in Figure 4-36 to modify zoom, focus, and iris.
Go back to the screen illustrated in Figure 4-43 and click “end” button and save your changes as any pattern
number you wish so that you can easily utilize them in the future.
Figure 4-43
4.9.6
Activate Pattern Function
As shown in Figure 4-43, input reference number in the Pattern field.
4.9.7
Auto Scan Setup
As shown in Figure 4-43, the border button to get to the interface shown in Figure 4-44. Choose from the options of
Left or Right. Set the Left and Right border limits by going back to the screen illustrated in Figure 4-36.
Figure 4-44
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4.9.8
Activate Auto Scan
As shown in Figure 4-36, click “Auto Scan” button to begin system auto scan. During scan the auto scan button
becomes Stop button. Click stop button to terminate scan operation.
4.10 Flip
As shown in Figure 4-36, click the page switch button to get the interface illustrated in Figure 4-45. From here, you
can set the auxiliary function. The aux value is relative to the Aux button of the camera.
Figure 4-45
Please note the direction buttons are to control the speed dome menu. The button definition is defined by the speed
dome protocol. The button becomes grey and invalid if current protocol does not support this function. The up/down
button is to switch between the items and the left/right button is to modify the setup.
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5. Understanding of Menu Operations and Controls
5.1 Menu Tree
HDD Info
BPS
Backup
Information
Version
Online Users
General
Encode
Schedule
RS232
Setting
Network
Alarm
Detect
Pan/Tilt/Zoom
Display
Default
Search
HDD Mgmnt
Alarm Output
Abnormity
Advanced
Shutdown
Manual Rec.
Account
Auto Maintain
TV Adjust
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5.2 Main Menu
After you log in, the system main menu is shown below in Figure 5-1. There are six icons: search, Information,
setting, advanced, backup and shutdown. Move the cursor to highlight the icon, then double click mouse to enter the
sub-menu.
Figure 5-1
5.3 Setting
In main menu, highlight setting icon and double click mouse. System setting interface is shown below. See Figure
Figure 5-2
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5.3.1 General
General setting includes the following items. See Figure 5-3.
Figure 5-3
System time: Here is where you set system time
Date format: There are three types: YYYYY-MM-DD: MM-DD-YYYYY or DD-MM-YYYY.
Date separator: There are three options to separate date: dot, beeline and solidus.
DST: Here you can set DST time and date. Enable DST function and then click set button. You will see an
interface shown in Figure 5-4.
Figure 5-4
Here you can set start time and end time by setting corresponding week setup. In Figure 5-4, enable date button,
you can see the interface shown in Figure 5-5. Here you can set start time and end time by setting corresponding
date setup.
Figure 5-5
Time format: There are two types: 24-hour mode or 12-hour mode.
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Language: System supports various languages: Chinese (simplified), Chinese (Traditional), English, Italian,
Japanese, French, Spanish (All languages listed here are optional. Slight difference may be found in difference
models.)
HDD full: Here you can select what to do when hard drive becomes full. There are two options: stop recording
or overwrite. If you select the overwrite option the system will overwrite the oldest files when it runs out of
space. If you do not select this option it will stop recording.
Pack duration: Here you can specify record length. The value ranges from 60 to 120 minutes. Default value is
60 minutes.
DVR No: When you are using one remote control to control several DVRs, you can give a number to each DVR
to make it easier to manage the units.
Video standard: There are two formats: NTSC and PAL, in North America we use NTSC.
Auto logout: Here you can set the unit to automatically log out when a user account remains inactive for a
specified time. The value ranges from 0 to 60 minutes.
Note:
Since system time is very important, do not modify time unless there is a need to do so!
Before your time modification, stop recording first!
After completing all the setups please click save button, system goes back to the previous menu.
5.3.2 Encode
Encode setting includes the items listed below. See Figure 5-6.
Please highlight icon
to select the corresponding function.
Figure 5-6
Channel: Select the channel you want.
Compression: System supports H.264.
Resolution: System supports various resolutions, you can select from the dropdown list. For this model, main
stream supports D1/CIF/QCIF. Please note the resolution may vary due to different channels. The extra stream
supports QCIF only.
Frame rate: It ranges from 1f/s to 30f/s in NTSC mode and 1f/s to 25f/s in PAL mode.
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Note:
If the 1-channel resolution is D1and the frame rate is more than 6f/s, then the other seven channels (the second
channel to the eighth channel) resolution shall be CIF or QCIF.
If the 1-channel resolution is D1 and the frame rate is or less than 6f/s, then the other seven channels (the second
channel to the eighth channel) resolution shall be D1/CIF/QCIF. Right now in D1 resolution, the max frame rate is
6f/s on more then one channel.
Bit rate type: System supports two types: CBR and VBR. In VBR mode, you can set video quality.
Quality: There are six levels ranging from 1 to 6. The sixth level has the highest image quality.
Video/audio: You can enable or disable the video/audio.
Overlay: Click overlay button, you can see the interface shown in Figure 5-7
Figure 5-7
Cover area (Privacy mask): Here you can set privacy mask sections. You can drag your mouse to set section
size. In one channel video, system supports up to 4 zones.
Preview/monitor: privacy mask has two types. Preview and Monitor. Preview means the privacy mask zone can
not be viewed by user when system is in preview status. Monitor means the privacy mask zone can not be
viewed by the user when system is in monitor status.
Time display: You can select for the system to display time or not when you playback. Click set button and then
drag the title to the corresponding position in the screen.
Channel display: You can select whether system displays channel number or not when you playback. Click set
button and then drag the title to the corresponding position in the screen.
5.3.3 Schedule
Please refer to chapter 4.4 schedule.
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5.3.4 RS232
Figure 5-8
Function: There are various devices for you to select. Console is for serial port or min-end platform to upgrade
program. Keyboard is for you to use special keyboard to control current device.
Baud rate: You can select proper baud rate.
Data bit: You can select proper data bit. The value ranges from 5 to 8.
Stop bit: There are three values: 1/1.5/2.
Parity: there are three choices: none/odd/even.
System default setup is:
Function: Console
Baud rate:115200
Data bit:8
Stop bit:1
Parity: None
After completing all setups click save button, system goes back to the previous menu.
5.3.5 Network
Here is where you input network information. See Figure 5-9.
Figure 5-9
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DHCP: You use this option to have the router the DVR is attached to assign an IP address for you. When you
enable the DHCP function, you can not modify IP/Subnet mask /Gateway. These values are assigned by the
DHCP function in the router. If you have not enabled DHCP function, IP/Subnet mask/Gateway display is zero.
You need to disable DHCP function to view current IP information. When PPPoE is operating, you can not
modify IP/Subnet mask /Gateway.
TCP port: Default value is 37777.
UDP port: Default value is 37778.
HTTP port: Default value is 80.
IP address: Here you can input a static IP address.
You will need to setup the network settings on the DVR to match the settings of the router that you attach the
DVR to. To get the router settings you would go to the run option on a computer attached to the same router as
the DVR and type cmd and hit OK to bring up a command prompt (Figure 5-10), then type ipconfig at the
prompt (RED arrow on Figure 5-10) to access the router settings. Write down the gateway and subnet mask
numbers (GREEN arrows on Figure 5-10) so you can copy them into the network settings on the DVR. Use the
MENU on the DVR to get to the system’s NETWORK screen shown as Figure 5-9.
Figure 5-10
For the DVRs IP address you would enter the same first 3 sets of numbers as the gateway and select a fourth
set of numbers that is different then any other device attached to the same router. If the IP address of your
computer in the ipconfig (BLUE arrow in Figure 5-10) was a single or two digit number you should be ok with
any three digit number, if the computer IP address ends with a number in the 100s then you should go with a
200 number. Enter the same Gateway and Subnet as the green arrows in ipconfig.
Maximum connections: system supports up to 10 users. 0 means there is no connection limit.
Transfer mode: Here you can select the priority between fluency/video qualities.
LAN download: System can process the downloaded data first if you enable this function. The download speed
is 1.5X or 2.0X of the normal speed.
After completing all the setups please click save button, system goes back to the previous menu.
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5.3.5.1
Advanced Network Setup
Advanced setup interface is shown in Figure 5-11. Put a checkmark in the box to enable the corresponding function
and then double click current item to go to setup interface.
Figure 5-11
IP Filter
IP filter interface is shown in Figure 5-12. You can add IP in the following list. The list supports up to 64 IP
addresses.
Please note after you enable this function, only the IPs listed below can access the DVR.
If you disable this function, all IP addresses can access the DVR.
Figure 5-12
PPPoE
PPPoE interface is shown in Figure 5-13.
Input “PPPoE name” and “PPPoE password” you get from your ISP (Internet service provider).
Click save button, you need to restart to activate your configuration.
After rebooting, combo DVR will connect to internet automatically. The IP in the PPPoE is the combo DVR dynamic
value. You can access this IP to access the unit.
Figure 5-13
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NTP Setup
You need to install SNTP server (Such as Absolute Time Server) in your PC first. In Windows XP you can use
command “net start w32time” to boot up NTP service.
NTP setup interface is shown in Figure 5-14.
Figure 5-14
Host IP: Input your PC address.
Port: This combo DVR supports TCP transmission only. Port default value is 123.
Update interval: minimum value is 1. Max value is 65535. (Unit: minutes)
Time zone: select your corresponding time zone here.
City /Region Name
London
Berlin
Cairo
Moscow
New Deli
Bangkok
Beijing (Hong Kong)
Tokyo
Sydney
Time Zone
GMT+0
GMT+1
GMT+2
GMT+3
GMT+5
GMT+7
GMT+8
GMT+9
GMT+10
GMT-10
GMT-9
GMT-8
GMT-7
GMT-6
GMT-5
GMT-4
GMT-3
GMT-2
Hawaii
Alaska
Pacific Time(P.T)
American Mountain Time(M.T)
American Central Time(C.T)
American Eastern Time(E.T)
Atlantic Time
Brazil
Middle Atlantic Time
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DDNS Setup
DDNS setup interface is shown in Figure 5-15.
In network DDNS, please select DDNS type and highlight enable item. Then please input the Host name and
Password you setup on the DDNS site where you created your account. Click save button and then reboot system.
Click save button, system prompts for rebooting to get all setup activated.
After rebooting, open IE and input as below:
http：//(DDNS server IP)/(virtual directory name)/webtest.htm
e.g.: http：//10.6.2.85/ combo DVR _DDNS/webtest.htm.)
Now you can open DDNS Server web search page.
Figure 5-15
Please note DDNS type includes: MYQ-SEE DDNS, DYNDNS DDNS, and NO-IP DDNS. All DDNS can be valid at
the same time, you can select as you need.
Please refer to chapter 9 for MYQ-SEE setup information.
DNS
There are two modes: Manual setup and auto setup
Manual Setup
You can double click DNS to set DNS address manually. See Figure 5-16.
Please input preferred DNS server IP and alternative DNS server IP.
Figure 5-16
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Auto gets DNS address
Please enable DHCP function first and then double click DNS item.
If the DHCP function is enabled successfully, system can get the DNS server IP address. See Figure 5-17.
First, enable DHCP
function here.
Then select
DNS item
here.
Figure 5-17
FTP
You need to download or buy a FTP service tool (such as Ser-U FTP SERVER) to establish FTP service.
Install Ser-U FTP SERVER first. From “start” -> “program” -> Serv-U FTP Server -> Serv-U Administator. Now you
can set user password and FTP folder. Please note you need to grant write rights to FTP upload user. See Figure
Figure 5-18
You can use a PC or FTP login tool to test to see if setup is right or not.
For example, you can login user ZHY to FTP://10.10.7.7 and then test if user can modify or delete folder or not.
See Figure 5-19.
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Figure 5-19
System also supports uploading multiple DVRs to one FTP server. You can create multiple folders under this FTP.
In Figure 5-9, select FTP and then double click mouse. You will see the following interface. See Figure 5-20.
Figure 5-20
Please highlight the icon
in front of Enable to activate FTP function.
Here you can input FTP server address, port and remote directory. When remote directory is empty, system will
automatically create folders according to the IP, time and channel.
User name and password is the account information for you to login to the FTP.
File length is upload file length. When setup is larger than the actual file length, system will upload the whole file.
When setup here is smaller than the actual file length, system only uploads the set length and automatically ignores
the left section. When interval value is 0, system uploads all corresponding files.
After completing channel and weekday setup, you can set two periods for one each channel.
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Email
The email interface is shown below. See Figure 5-21.
SMTP server: Input your email SMTP server IP here.
Port: Input corresponding port value here.
User name: Input the user name to login the sender email box.
Password: Input the corresponding password here.
Sender: Input sender email box here.
Title: Input email subject here. System supports letters and numbers. Max 32-digit.
Receiver: Input receiver email address here. System supports up to 3 email boxes.
SSL enable: System supports SSL encryption box.
Interval: The send interval ranges from 0 to 3600 seconds. 0 means there is no interval.
Please note system will not send out the email immediately when the alarm occurs. When the alarm, motion
detection or the abnormity event activates the email, system sends out the email according to the interval you
specify here. This function is very useful when there are too many emails activated by the abnormity events, which
may result in heavy load for the email server.
Figure 5-21
5.3.6 Alarm
Please refer to Chapter 4.6 Alarm Setup and Activation.
5.3.7 Detect
Please refer to Chapter 4.5 Detect.
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5.3.8 Pan/Tilt/Zoom
The pan/tilt/zoom setup includes the following items. Please select channel first. See Figure 5-22.
Protocol: Select corresponding PTZ protocol such as PELCOD.
Address: input corresponding PTZ address.
Baud rate: Select baud rate.
Data bit: Select data bit.
Stop bit: Select stop bit.
Parity: There are three choices: none/odd/even.
After completing the setup click save button, system goes back to the previous menu.
For detailed setup, please refer to Chapter 4.9 preset/patrol/pattern/scan.
Figure 5-22
5.3.9 Display
Display setup interface is shown below. See Figure 5-23.
Transparency: Here you can adjust transparency. The value ranges from 128 to 255.
Channel name: Here you can modify channel name. System supports up to 25-digits. Please note all your
modifications here only apply to combo DVR local end. You need to open web or client end to refresh channel
name.
Time display: You can select to display time or not when system is playing back.
Channel display: You can select to display channel name or not when system is playing back.
Overlay information: System displays some information on the screen for your reference.
Resolution: There are five options: 1400×900(default), 1280×1024, 1280×720, 1024×768, 800×600. Please
note the device needs to reboot to activate setup changes.
Display mode: You can select from the dropdown list.
Enable tour: Activate tour function.
Interval: Input proper interval value here. The value ranges from 5-120 seconds. In tour process, you can use
mouse or click Shift to turn on window switch function.
closing switch function.
Stands for opening switch function,
stands for
Motion tour type: System supports 1/8 window tour.
Alarm tour type: System supports 1/4/9/16 window tour.
Please highlight icon
to select the corresponding function.
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After completing the setup click save button, system goes back to the previous menu.
Figure 5-23
In Figure 5-23, click modify button after channel. You will see the interface shown in Figure 5-24. Please note all
your modifications here apply to local end only. You need to refresh web or client-end to get the latest channel
name. System supports up to 25-digital characters.
Figure 5-24
In tour mode, you will see the following interface. On the right corner, right click mouse or click shift button, you can
control the tour. There are two icons:
stands for enabling window switch mode and
stands for stopping
window switch function. See Figure 5-25.
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Figure 5-25
5.3.10
Default
Click default icon, system pops up a dialogue box. You can highlight
5-26.
to restore default factory setup. See Figure
Select all
General
Encode
Schedule
RS232
Network
Alarm
Detect
Pan/tilt/zoom
Display
Channel name
Please highlight icon
to select the corresponding function.
After all the setups please click save button, system goes back to the previous menu.
Warning!
System menu color, language, time display mode, video format, IP address, user account will not retain previous
setup after default operation!
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Figure 5-26
5.4 Search
Please refer to Chapter 4.3 Search.
5.5 Advanced
Double click advanced icon in the main window, the interface is shown below. See Figure 5-27. There are seven
function keys: HDD management, alarm output, abnormity, manual record, account, auto maintenance, and TV
adjust.
Figure 5-27
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5.5.1 HDD Management
Here you can view and implement hard disk management. See Figure 5-28.
You can see current hard drive type, status, capacity and record time. When hard drive is working properly, system
is shown as O. When hard drive error occurs, system is shown as X.
You can select hard drive mode from the dropdown list such as read-only or you can erase all data in the hard
drive.
Note: system needs to reboot to get all the modifications activated.
Figure 5-28
Click alarm set button, the interface is shown below. See Figure 5-29 (This interface is just like the abnormity setup).
Please refer to Chapter 5.5.2 for detailed information.
Highlight icon
to select the corresponding function.
Figure 5-29
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5.5.2 Abnormity
Abnormity interface is shown in Figure 5-30.
Event type: There are several options such as disk error, no disk, disconnection, IP conflict etc.
Alarm output: Select alarm activation output port (multiple choices).
Latch: Here you set corresponding delaying time. The value ranges from 10s-300s. System automatically
delays the number of seconds you specify before turning off alarm and de-activating output after external alarm
ends.
Show message: system can display the message in the local screen to alert you when alarm occurs.
Alarm upload: System can upload the alarm signal to the network (including alarm center) if you enable this
function.
Send email: System can send out email to alert you when alarm occurs.
Figure 5-30
5.5.3 Alarm Output
Here is where you set proper alarm output.
Please highlight icon
to select the corresponding alarm output.
After completing the setups please click OK button, system goes back to the previous menu. See Figure 5-31.
Figure 5-31
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5.5.4 Manual Record
Please refer to Chapter 4.2.2 manual record.
5.5.5 Account
Here you setup account management. See Figure 5-32.
Figure 5-32
Here you can:
Add new users
Modify users
Add groups
Modify groups
Modify passwords.
For account management please note:
System account adopts two-level management: group and user. No limit to group or user amounts.
For group or user management, there are two levels: admin and user.
The user name and group name can consist of eight bytes. A name can only be used once. There are three
default users: admin/888888/666666. Except user 666666, other users have administrator right.
One user should belong to one group. User rights can not exceed group rights.
About reusable function: this function allows multiple users use the same account to login.
After the setup is complete click save button, system goes back to the previous menu.
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5.5.6 Auto Maintain
Here you can set auto-reboot time and auto-delete old files setup. See Figure 5-33.
You can select proper setup from dropdown list.
After the setup is complete click save button, system goes back to the previous menu.
Figure 5-33
5.5.7 TV Adjust
Here you can adjust TV output setup. See Figure 5-34.
Please drag slide bar to adjust each item.
After the setup is complete click OK button, system goes back to the previous menu.
Figure 5-34
5.6 Information
Here you can view system information. There are five items: HDD (hard disk information), BPS (data stream
statistics), Log, version, and online user. See Figure 5-35.
Figure 5-35
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5.6.1 HDD Information
Here is listed hard drive type, total space, free space, video start time and status. See Figure 5-36.
Figure 5-36
“○” means current HDD is normal. “X” means there is an error. “-“ means there is no HDD.
If disk is damaged, system shows a “?”. Please remove the damaged hard drive before you add a new one.
If there is a hard drive problem, check if hard drive time and system time correspond. Please go to setting then
general to modify system time, then reboot the system to solve this problem.
After system boots up, if there is any problem, system goes to HDD information interface directly. Please note,
system does not ask you to force a solution.
When HDD problem occurs, you can check to see if system time and HDD time are identical or not. If they are not
identical, please go to General (Chapter 5.3.1) to adjust system time or go to HDD Management (Chapter 5.5.1) to
format HDD and then reboot the combo DVR.
Tips:
Please click Fn button or left click mouse to view HDD record time and HDD type and time.
5.6.2 BPS
Here is where you view current video data stream (KB/s) and occupied hard drive storage (MB/h). See Figure 5-37.
Figure 5-37
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5.6.3 Log
Here you can view the system log file. See Figure 5-38.
Log types include system operation, configuration operation, data management, alarm event, record operation, log
clear etc.
Select start time and end time, then click search button. You can view the log files. Use page up/down button to
view if there are more than ten files.
Figure 5-38
5.6.4 Version
Here you can view version information. See Figure 5-39.
Channel
Alarm in
Alarm out
System version:
Build Date
Figure 5-39
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5.6.5 Online Users
Here you can manage online users. See Figure 5-40.
You can disconnect a user or block a user if you have proper system rights. Maximum disconnection setup is 65535
seconds.
Figure 5-40
5.7 Shutdown
Double click shutdown icon, system displays a dialogue box for you to select. See Figure 5-41.
Logout menu user: You need to input password when you login the next time.
Restart application: Reboot combo DVR.
Shutdown: System shuts down and turns off power.
Restart system: System reboots.
Switch user: you can use another account to log in.
Figure 5-41
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6. Auxiliary Menu
6.1 Go to Pan/Tilt/Zoom Menu
In the one-window surveillance mode, right click mouse (click “fn” Button on the front panel or click AUX key in the
remote control). The interface shown below will be displayed: See Figure 6-1.
Figure 6-1.
Click Pan/Tilt/Zoom, the interface below will display. See Figure 6-2.
Here you can set the following items:
Zoom
Focus
Iris
Please click icon
and
to adjust zoom, focus and Iris.
Figure 6-2.
In Figure 6-2, click direction arrows (See Figure 6-3 ) to adjust PTZ position. There are eight direction arrows.
(Please note there are only four direction arrows in combo DVR front panel.)
Figure 6-3
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6.2 Intelligent Positioning Key
In the middle of the eight direction arrows, there is a 3D intelligent positioning key. See Figure 6-4 . Please make
sure your protocol supports this function and you need to use mouse to control.
Click this button, system goes back to the single screen mode. Drag the mouse in the screen to adjust section size.
Figure 6-4
Here is a chart for your reference:
Name
Function
key
function
Shortcut
key
Function
key
function
Shortcut
key
Zoom
Focus
Near
Near
Far
Far
│
►│
Iris
close
Open
6.3 Preset /Patrol / Pattern /Border Function
In Figure 6-2 click the set button. The interface is shown below:
Here you can set the following items:
Preset
Patrol
Pattern
Border
Figure 6-5
In Figure 6-2, click page switch button, you will see the interface in Figure 6-6.
Here you can activate the following functions:
Preset
Tour (Patrol)
Pattern
Auto scan
Auto pan
Flip
Page Switch
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Figure 6-6
6.3.1 Preset Setup
Note: The following setups are usually operated in Figure 6-2, Figure 6-5 and Figure 6-6.
In Figure 6-2, use eight direction arrows to adjust camera to the proper position.
In Figure 6-5, click preset button and input preset number. The interface is shown in Figure 6-7.
Add this preset to one patrol number
Figure 6-7
6.3.2 Activate Preset
In Figure 6-6 please input preset number in the blank, and click preset button.
6.3.3 Patrol Setup
In Figure 6-5, click patrol button. The interface is shown in Figure 6-8.
Input preset number and then add this preset to one patrol.
Figure 6-8
6.3.4 Activate Patrol
In Figure 6-6, input patrol number in the blank and click patrol button
6.3.5 Pattern Setup
In Figure 6-5, click pattern button and then click begin button. The interface shows like Figure 6-9.
Please go to Figure 6-2 to modify zoom, focus, and iris. Go back to Figure 6-9 and click end button.
You can store all these setups as pattern 1.
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6.3.6 Activate Pattern Function
In Figure 6-6 input mode value in the No. blank, and click pattern button.
6.3.7 Border Setup
In Figure 6-5, click border button. The interface is shown in Figure 6-10.
Please go to Figure 6-2, use direction arrows to select camera left limit, and then please go to Figure 6-10 and click
left limit button
Repeat the above procedureto set right limit.
6.3.8 Activate Border Function
In Figure 6-6, click auto scan button, the system begins auto scan. Correspondingly, the auto scan button changes
to stop button.
Click stop button to terminate scan operation.
6.3.9 Flip
In Figure 6-6, click page switch button, you will see the interface shown below. See Figure 6-11. Here you can set
auxiliary function.
Click page switch button again, system goes back to Figure 6-2.
Figure 6-11
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7 WEB OPERATION
7.1 Network Connection
BEFORE YOU CAN ACCESS THE DVR REMOTELY YOU NEED TO SETUP THE NETWORK CONFIGURATION ON
THE DVR TO WORK WITH YOUR ROUTER.
PLEASE REFER TO CHAPTER 5 - 5.5.3 Network
Before web operation, please check the following items:
Network connection is right
Combo DVR and PC network setup is right. Please refer to network setup (main menu->setting->network)
Use order ping ***.***.***.***(* combo DVR IP address) to check connection is OK or not. Usually the return TTL
value should be less than 255.
Open the IE and then input combo DVR IP address.
System can automatically download latest web control and the new version can overwrite the previous one.
If you want to un-install the web control, please run uninstall webrec2.0.bat. Or you can go to C:\Program
Files\webrec to remove single folder. Please note, before you un-install, please close all web pages, otherwise
the un-installation might result in error.
7.1.1 Port Forwarding
To access the DVR from a remote computer over the internet you will need to forward port 80 and port 37777
of the Router the DVR is attached to, to the IP address of the DVR. You can get instructions on how to do this
for most popular routers by going to www.portforward.com. Once there, click on the orange “Routers” link in
the second paragraph as shown in Figure 7-1. Find the link of the brand and model of your router from the list
of manufacturers and click the “next button”. From there, click on the orange “Default Guide” link (BLUE box
in Figure 7-2). This will take you to the port forwarding instructions for your router.
When you access the DVR from a remote computer you also need to use a different address in the Internet
Explorer browser window. Instead of entering the IP address of the DVR you need to enter the public IP
address of the router the DVR is attached to. You can get this address by going to www.myipaddress.com from
a computer that is attached to the same router as the DVR. This website will display your address as illustrated
in Figure 7-3. The example below shows an IP Address of 76.254.183.54. Please make sure to take note of the
address that you obtain for your own Router and use it accordingly.
Figure 7-1
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Figure 7-3
NOTE: If you cannot use HTTP port 80 or 37777 because it is being used by another program, or it is being blocked by your service provider, you
can use another port in the same range. If you do so then you need to forward the IP address of the router to the other port, change the port in the
DVR NETWORK settings and you need to add the port number after the IP address. For example, if you set the HTTP port as 82, you need to enter
the IP address as xxx.xxx.xxx.xxx:82. Where the Xs are the numbers of the IP address you received from www.myipaddress.com
User name and password here are the same as what you use on the DVR.
7.1.2 Pop-Ups and ActiveX Controls
To access the DVR through Internet Explorer after you have configured your network settings on your DVR to
match the settings of your Router and forwarded your ports as discussed above, you will need to modify your
browser controls to allow Pop-ups. To do this, go to the Internet Explorer tool bar and select the "tools"
option (RED box in Figure 7-4), then select the "Pop up Blocker" option and select "Turn Off Pop-up Blocker”
(BLUE arrows in Figure 7-4). You will also need to enable Active X controls. To do this, go to the Internet
Explorer tool bar and select the "tools" option, then "Internet Options"(GREEN arrow in Figure 7-4). This will
open an Internet Options dialog box as shown in Figure 7-5. Through here, choose the "Security" tab (RED box
in Figure 7-5), then click the "Custom Level" button (GREEN box in Figure 7-5), then click on OK (BLUE arrow in
Figure 7-5). This will open a dialog box as shown in Figure 7-6. Once here, scroll down to the ActiveX Controls
and Plug Ins and make sure they are all set to either prompt (BLUE arrows Figure 7-6) or enabled (RED arrows
Figure 7-6).
Figure 7-4
To connect to the DVR from the remote computer you would then open an Internet Explorer browser window
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Figure 7-5
Figure 7-6
If you get a error message that says the program cannot load because the publisher is unknown or the
program is unsigned, go to internet explorer→Tools→Internet Options (see Figure 7-4), then go to the
“Advanced” tab (RED box in Figure 7-7). This will open the window in Figure 7-8. Scroll down to “Security”,
and select the options to “Allow software to run or install even if the signature is invalid”, and “Allow Active
Content to Run Files on My Computer” (RED box in Figure 7-8).
Figure 7-7
Figure 7-8
Other plug-ins or anti-virus programs may be blocking ActiveX. Please uninstall or close them
NOTE: On many systems you many have another option. You can go into internet options in Internet Explorer, enter
the IP address you use to access the DVR as a trusted site, then go to the default level button and set move the bar
down to the low setting, click apply and ok. Do not select the option to enable protected mode or require server
verification. On Vista you may get an “unknown publisher or publisher can’t be verified” error message. If you get
one of these messages you need to go to the advanced tab, down to the security settings, put checkmarks in the
options to allow active content to run on my computer, and allow software to run or install even if the signature is
invalid, and remove the check for the option to check for signatures on downloaded programs.
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7.2 Login
Open IE and input combo DVR address in the address column. For example, if your combo DVR IP is 10.10.3.16,
then please input http:// 10.10.3.16 in IE address column. If you are accessing the DVR from a computer that is
attached to the same router as the DVR you would enter the IP address of the DVR. If you are accessing the DVR
from a remote computer you would enter the public IP address of the router. You can get this address go going to a
website such as www.myipaddress.com from a computer that is attached to the router as the DVR. See Figure 7-9
Input your IP
address here.
Figure 7-9
System pops up warning information to ask you whether install webrec.cab control or not. Please click yes button.
After installation, the interface is shown below. See Figure 7-10.
Please input your user name and password.
Default factory name is admin and password is admin.
Note: For security reasons, please modify your password after you first login.
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Figure 7-10
After you log in, you can see the main window. See Figure 7-12.
This main window is divided into the following sections:
Section 1: there are five function buttons: configuration (chapter 7.3), search (chapter 7.4), alarm
(chapter 7.5), about (chapter 7.6), log out (chapter 7.7).
Section 2: there are channel number and three function buttons: start dialog, local play, and refresh.
Section 3: there are PTZ (chapter 7.2.2), color (chapter 7.2.3) button and you can also select picture
path and record path.
Section 4: real-time monitor window. Please note current preview window is circled by a green
rectangle zone.
Section 5: Here you can view window switch button. You can also select video priority between
fluency or real-time.
System monitor window switch supports full screen/1-window/4-window/6-window/8-window/9-
window/13-window/16-window/20-window/25-window/36-window. See Figure 7-11.
Figure 7-11
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Section 3
Section1
Section 4
Section 2
Section 5
Figure 7-12
7.2.1 Real-time Monitoring
In section 2, left click the channel you want to view, you can see the corresponding video in current window.
On the top left corner, you can view device IP, channel number, network monitor bit stream.
1
2
3
Figure 7-13
On the top right corner, there are six function buttons. See Figure 7-14.
1 2 3 4 5
6
Figure 7-14
1: Digital zoom: Click this button and then left click and drag the mouse in the zone to zoom in. right clicking
mouse restores original status.
2: Change show mode: resize or switch to full screen mode.
3: Local record. When you click local record button, the system begins recording and this button becomes
highlighted. You can go to system folder RecordDownload to view the recorded file.
4: Capture picture. You can take snap shots of important video. All images are stored in system client folder
\download\picture (default).
5: Audio: Turn audio on or off. (It has no relationship with system audio setup )
6: Close video.
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Refer to Figure 7-15 for main stream and extra stream switch information.
Figure 7-15
Open All
You can click it to open all channels.
Refresh
You can use button to refresh camera list.
Start Dialogue
You can click this button to enable audio talk. Click 【▼ 】 to select bidirectional talk mode. There are two options:
DEFAULT/G711a.
Please note, the audio input port from the device to the client-end is using the first channel audio input port. During
the bidirectional talk process, system will not encode the audio data from the 1-channel.
Local Play
The Web can playback the saved (Extension name is dav) files on the PC-end.
Click local play button, system displays the following interface for you to select local play file. See Figure 7-16.
Figure 7-16
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7.2.2 PTZ
Before PTZ operation, please make sure you have properly set PTZ protocol. (Please refer to chapter 7.3.2 Setting-
> Pan/Tilt/Zoom).
Click PTZ button, the interface is shown in Figure 7-17.
3D Intelligent Positioning
Key
You can click this icon to
display or hide the PTZ
control platform.
Figure 7-17
Direction key and 3D positioning key
In Figure 7-17, there are eight direction keys.
In the middle of the eight direction keys, there is a 3D intelligent positioning key.
Click 3D intelligent positioning key, system goes back to the single screen mode. Drag the mouse in the screen to
adjust section size. It can access PTZ automatically.
Speed
System supports eight-level speed. You can select from the dropdown list. Speed 2 is faster than speed 1.
Zoom/Focus/Iris
Here is a chart for you reference.
Name
Function
key
Function
Function
key
Function
Zoom
Focus
Iris
Near
Near
close
Far
Far
Open
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In Figure 7-17, click PTZ setup button you can see the following interface. See Figure 7-18.
Figure 7-18
Auto Scan
In Figure 7-18, move the camera to your desired location and then click left limit button.
Then move the camera again and then click right limit button to set a right limit.
Pattern
In Figure 7-18, you can input pattern value and then click start record button to begin PTZ movement. Go back to
Figure 7-11 to implement camera operation. Then you can click stop record button. Now you have set one pattern.
Preset
In Figure 7-18, move the camera to your desired location and then input preset value. Click add button, you have
set one preset.
Auto tour
In Figure 7-18, input auto tour value and preset value. Click add button, you have added one preset in the tour.
Repeating the above procedures you can add more presets in one tour.
Assistant
You can select the assistant item from the dropdown list. See Figure 7-19.
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Figure 7-19
7.2.3 Color
Click color button in section 3, the interface is shown in Figure 7-20.
Here you can select one channel and then adjust its brightness, contrast, hue and saturation. (Current channel
border becomes green).
Or you can click default button to use system default setup.
Figure 7-20
7.2.4 Picture Path and Record Path
Click more button in Figure 7-20, you will see the interface shown in Figure 7-21.
Figure 7-21
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Click picture path button, you can will see the interface shown in Figure 7-22.
Please click choose button to modify path.
Figure 7-22
Click record path button, you will see athe interface shown in Figure 7-23.
Please click choose button to modify path.
Figure 7-23
Click reboot button, system displays the following dialogue box. See Figure 7-24,
Please click OK to reboot.
Figure 7-24
If there is a local user logged into the system menu, or the Web logged in user has no right to reboot the device,
system pops up a dialogue box to alert you.
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7.3 Configure
7.3.1 System Information
Version Information
Here you can view device hardware feature and software version information. See Figure 7-25.
Figure 7-25
HDD information
Here you can view local storage status and network status including free capacity and total capacity. See Figure 7-
26.
Figure 7-26
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Log
Here you can view system log. See Figure 7-27.
Figure 8-27
Click backup button, the interface is shown in Figure 7-28.
Figure 7-28
Please refer to the following chart for log parameter information.
Parameter
Type
Function
Log types include: system operation, configuration operation, data
management, alarm event, record operation, user management, log
clear and file operation.
You can select log type from the drop down list and then click search
button to view the list.
Search
Clear
You can click this button to delete all displayed log files. Please note
system does not support clear by type.
You can click this button to backup log files to current PC.
Backup
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7.3.2 System Configuration
Please click save button to save your current setup.
General Setup
Here you can set system time, record length, video format etc. See Figure 7-29
Figure 7-29
Figure 7-30
Figure 7-31
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Please refer to the following chart for detailed information.
Parameter
Function
Here you can change system time. Please click Save button after
your completed changing
System
Time
Sync PC
You can click this button to save your PC current time as the system
time
Here you can select data format from the dropdown list.
Data
Format
Please select separator such as – or /.
Data
Separator
There are two options: 24-H and 12-H.
Time
Format
DST
Here you can set daylight saving time, begin time and end time. See
Figure 7-24 and Figure 7-25.
Language
HDD Full
You can select the language from the dropdown list. Device needs to
reboot to activate the change.
There are two options: stop recording or overwrite the previous files
when HDD is full.
When current working HDD is full, system stops recording.
When current working HDD is full, system starts to overwrite the
oldest files.
Here you can select file size. The value ranges from 1 to 120.Default
setup is 60 minutes.
Pack
Duration
When you are using one remote control to manage multiple devices,
you can give serial numbers to the devices.
Device No
Click the address button in the remote control and then input the
corresponding number to control the combo DVR.
Video
There are two options: PAL/NTSC.
Standard
Please note, for the Web user, this information is for reference only.
You can not change.
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Encode
Encode interface is shown in Figure 7-32.
Figure 7-32
Figure 7-33
Please refer to the following chart for detailed information.
Parameter
Function
Here you can select a monitor channel.
Channel
Displays current channel name. You can modify it.
H.264
Channel Name
Compression
Main Stream
Extra Stream
Includes main stream, motion stream and alarm stream. You can
select different encode frame rates for different recorded events.
For example, you can use high frame rate to record important events,
record scheduled events in lower frame rate and it allows you to set
different frame rates for motion detection record and alarm record.
Select extra stream if you enabled the extension stream to monitor.
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Parameter
Function
For the main stream, recorded file only contains video by default. You
Audio/Video
need to put a checkmark here to enable audio function.
For extra stream, you need to put a checkmark to select the video first
and then select the audio if necessary.
Resolution
Main stream resolution supports D1/CIF/QCIF.
Extra stream of channel 1 to channel 8 supports QCIF only.
Frame Rate
PAL：1～25f/s；NTSC：1～30f/s
For the 8-ch series combo DVR, you can refer to the following
information:
If the 1-channel resolution is D1 and the frame rate is more than 6f/s,
then the other seven channels (the second channel to the eighth
channel) resolution shall be CIF or QCIF.
If the 1-channel resolution is D1 and the frame rate is or less than 6f/
then the rest seven channels (the second channel to the eighth
channel) resolution shall be D1/CIF/QCIF. Right now in D1 resolution
the maximum frame rate is 6f/s for all channels.
There are two options: VBR and CBR.
Please note, you can set video quality in VBR mode only.
Bit Rate Type
The value ranges from 1 to 6. The level 6 is the best video quality.
Quality
Bit Rate
In CBR, the bit rate here is the max value. In dynamic video, system
needs to low frame rate or video quality to guarantee the value.
The value is null in VBR mode.
Please refer to recommend bit rate for the detailed information.
Recommended Recommended bit rate value according to the resolution and frame
Bit
rate you have set.
Color Setting
Here you can set video brightness, contrast, hue, saturation and gain.
The value ranges from 0 to 100.Default value is 50. See Figure 7-27.
Cover area
Here you can privacy mask the specified video on the monitor.
(privacy mask)
One channel supports up to 4 privacy mask zones.
The privacy mask includes two options: Never/monitor. Never: It
means do not enable privacy mask function. Monitor: the privacy
mask zone can not be viewed in monitor mode.
Time Title
You can enable this function so that system overlays time
information in the video window.
OSD transparent value ranges from 0 to 255. 0 means completely
transparent.
You can use the mouse to drag the time tile position.
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Parameter
Function
Channel Title
You can enable this function so that system overlays channel
information in video window.
OSD transparent value ranges from 0 to 255. 0 means completely
transparent.
You can use the mouse to drag the channel tile position.
Copy
This is a shortcut menu button. You can copy current channel setup to
Save
You can click save button after you complete setup for one channel, or
you can complete the whole setup and then click save button.
Refresh
Click this button to get device’s latest configuration information.
Click copy interface, the interface is shown in Figure 7-34.
If you have completed the setup for channel 1, you can click 3 to copy current setup to channel 3. Or you can click
2, 3, and 4 to copy current setup to channel 2, channel 3 and channel 4.
Figure 7-34
Schedule
Here you can set different periods for various days. There is a maximum of six periods in one day. See Figure 7-35
Figure 7-35
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Figure 7-36
Please refer to the following chart for detailed information.
Parameter
Channel
Function
Select a channel first.
Pre-record
Input pre-record value here.
System can record three to five seconds of video before activating
the record operation into the file. (Depends on data size).
Setup
setup interface.
Please set schedule period and then select corresponding record
or snapshot type: schedule/snapshot, motion detection/snapshot,
and alarm/snapshot.
Please select date (Current setup applies to current day by default.
You can put a checkmark before the week to apply the setup to the
whole week.)
save to save current time period setup.
Copy
This is a shortcut menu button. You can copy current channel setup
Save
You can click save button after you complete setup for one channel,
or you can complete the whole setup and then click save button.
Refresh
Click this button to get device’s latest configuration information.
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RS232
The RS232 interface is shown in Figure 7-37
Figure 7-37
Please refer to the following chart for detailed information.
Parameter
RS232
Function
There are two options: COM 01 and keyboard.
Console is to upgrade the program or debug via COM or
mini terminal software.
Function
Keyboard: COM control protocol. You can use keyboard to
control combo DVR via COM.
The value ranges from 5 to 8.
Data Bit
There are two options: 1/2.
Stop Bit
Baud Bit
You can select corresponding baud bit here.
There are three options: none/odd/even.
Parity
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System default setup is:
Function: Console.
Data bit: 8
Stop bit: 1
Baud bit: 115200
Parity: None.
Network
Network interface is shown in Figure 7-38.
Figure 7-38
Please refer to the following chart for detailed information.
Function
Select the network card first.
Dynamically get IP address. You can get the device IP from
the router if you enable this function.
Default value is 37777.
Default value is 80.
Default value is 37778.
Maximum Network users. The value ranges from 0 to 10.
O means no users can access current device.
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Function
PPPOE
Input the PPPoE user name and password you get from the
IPS (internet service provider) and enable PPPoE function.
Please save current setup and then reboot the device to
get the setup activated.
Device connects to the internet via PPPoE after reboot.
You can get the IP address in the WAN from the IP address
column.
Please note if you want to reboot the device please make
sure you have proper reboot right and there is no user
logged in.
Email
The email interface is shown in Figure 7-39.
Figure 7-39
Please refer to the following chart for detailed information.
Parameter
SMTP Server
Port
Function
Input server address and then enable this function.
Please input port value here.
The sender email account user name.
User Name
Password
The sender email account password.
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Parameter
Sender
Function
Sender email address.
Input email subject here. Maximum 32-digits.
Subject
Input receiver email address here. Max input three addresses.
Address
DDNS
The DDNS interface is shown in Figure 7-40.
Figure 7-40
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Please refer to the following chart for detailed information.
Parameter
Function
Server Type
You can select DDNS protocol from the dropdown list and then
enable DDNS function. The private DDNS protocol means you
use your self-defined private protocol to activate DDNS function.
Server IP
Server Port
Domain Name
User
DDNS server IP address
DDNS server port.
Your self-defined domain name.
The user name you input to log in the DDNS server.
The password you input to log in the DDNS server.
Password
Interval
Device sends out a live signal to the server regularly.
You can set interval value between the device and DDNS
server here.
NAS
NAS interface is shown in Figure 7-41.
Figure 7-41
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Please refer to the following chart for detailed information.
Parameter
Function
Select network storage protocol and then enable NAS
function.
NAS enable
Server IP
Port
Input remote storage server IP address.
Input remote storage server port number.
Log in user account.
User Name
File length
The file length you upload to the FTP.
When setup is larger than the actual file length, system
will upload the whole file. When setup here is smaller
than the actual file length, system only uploads the set
length and auto ignore the left section. When interval
value is 0, system uploads all corresponding files.
Password
Remote Path
Save
The password you need to log in the server.
Remote storage file path.
You can click save button after you complete setup for
one channel, or you can complete the whole setups and
then click save button.
Refresh
Click this button to get device’s latest configuration
information.
NTP
The NTP interface is shown in Figure 7-42.
Here you can activate network time synchronization. Please enable current function and then input server IP, port
number, time zone and update interval. Please note the SNTP supports TCP transmission only and its port shall be
123.The update interval ranges from 1 to 65535. Default value is 10 minutes.
Figure 7-42
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You can refer to the following chart for time zone information.
City /Region Name
London
Berlin
Cairo
Moscow
New Deli
Bangkok
Beijing (Hong Kong)
Tokyo
Sydney
Time Zone
GMT+0
GMT+1
GMT+2
GMT+3
GMT+5
GMT+7
GMT+8
GMT+9
GMT+10
GMT-10
GMT-9
GMT-8
GMT-7
GMT-6
GMT-5
GMT-4
GMT-3
GMT-2
Hawaii
Alaska
Pacific Time(P.T)
American Mountain Time(M.T)
American Central Time(C.T)
American Eastern Time(E.T)
Atlantic Time
Brazil
Middle Atlantic Time
Alarm
Alarm setup interface is shown in Figure 7-44.
Make sure you have connected the corresponding alarm output device such as the light, buzzer etc.
Figure 7-44
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Figure 7-45
Please refer to the following chart for detailed information.
Parameter Function
Event
Type
Includes local alarm/network alarm.
Local alarm: Device detects alarm from input port.
Network: Device detects alarm from network.
Select corresponding alarm channel.
You need to put a checkmark here so that system can detect the
alarm signal.
Alarm in
Enable
Type
There are two options: normal open and normal close. NO becomes
activated in low voltage, NC becomes activated in high voltage.
Period
Alarm record function becomes activated in the specified periods.
There are six periods in one day. Put a checkmark to enable
corresponding period.
Select date. If you do not select, current setup applies to today only.
You can select all week column to apply to the whole week.
Click OK button, system goes back to alarm setup interface, please
click save button to exit.
Anti-dither System only memorizes one event during the anti-dither period. The
value ranges from 0 to 15s.
Normal
Out
Enable alarm activation function. You need to select alarm output port
so that system can activate corresponding alarm device when alarm
occurs.
Alarm
Latch
System can delay the alarm output for specified time after alarm ends.
The value ranges from 10 seconds to 300 seconds.
Alarm
upload
System can upload the alarm signal to the centre (Including alarm
centre.
Record
Channel
System auto activates current channel to record once alarm occurs
(working with alarm activation function). Please note current device
shall be in alarm record period (Chapter 7.3.2.3 Schedule) and you
have enabled the schedule record function in chapter 7.3.3.3 Record.
System can delay the record for specified time after alarm ends. The
value ranges from 10s to 300s.
Record
Latch
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Parameter Function
Email
Put a checkmark to enable email function. System can send out email
to alert you when alarm occurs and ends.
Tour
Display the selected video in local monitor window.
Tour interval and tour mode are set in combo DVR local menu
(chapter 5.3.9 Display )
PTZ
Here you can set PTZ movement when alarm occurs. Such as go to
activation preset x when there is an alarm.
The PTZ configuration events include preset, tour, and pattern.
Capture
You need to input capture channel number so that system can backup
snapshot file when alarm occurs.
Copy
This is a shortcut menu button. You can copy current channel setup to
one or more (all) channels.
Save
You can click save button after you complete setup for one channel,
or you can complete the whole setup and then click save button.
Click this button to get device’s latest configuration information.
Refresh
Motion Detection
The detection interface is shown in Figure 7-46.
Figure 7-46
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Figure 7-47
Please refer to the following chart for detailed information:
Parameter Function
Event
Type
There are three types: Motion detection/video loss/Camera Masking.
Channel
Enable
Select channel name from the dropdown list.
You need to put a checkmark to enable motion detection function.
There are six levels. The sixth level has the highest sensitivity.
Sensitivity
Region
Region: If you select motion detection type, you can click this button
There are PAL 22X18/NTSC 22X15 zones. Right click mouse you can
go to full-screen display mode. Click OK button to save your motion
detection zone setup.
Period
Motion detection function becomes activated in the specified periods.
There are six periods in one day. Put a checkmark to enable
corresponding period.
Select date. If you do not select, current setup applies to today only.
You can select all week column to apply to the whole week.
Click OK button, system goes back to motion detection interface;
please click save button to exit.
System only memorizes one event during the anti-dither period. The
value ranges from 0s to 15s.
Anti-dither
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Parameter Function
Normal
out
There is 2-channel alarm output.
Corresponding to motion detection alarm output port (multiple
choices)
Enable alarm activation function. You need to select alarm output port
so that system can activate corresponding alarm device when alarm
occurs.
System can delay the alarm output for specified time after alarm ends.
The value ranges from 10s to 300s.
Alarm
latch
Alarm
upload
System can upload the alarm signal to the centre (Including alarm
centre.
Record
channel
System auto activates motion detection channel (multiple choices) to
record once alarm occurs (working with motion detection function).
Please note current device shall be in alarm record period (Chapter
7.3.2.3 Schedule) and you have enabled the schedule record function
in chapter 7.3.3.3 Record.
Record
latch
System can delay the record for specified time after alarm ends. The
value ranges from 10s to 300s.
Email
If you enabled this function, System can send out an email to alert you
when alarm occurs and ends.
Tour
Display the selected video in local monitor window.
Tour interval and tour mode are set in combo DVR local menu
(chapter 5.3.9 Display )
PTZ
Here you can set PTZ movement when alarm occurs. Such as go to
Activation
preset x when there is an alarm.
Capture
You need to input capture channel number so that system can backup
motion detection snapshot file.
Copy
This is a shortcut menu button. You can copy current channel setup to
one or more (all) channels.
Save
You can click save button after you complete setup for one channel, or
you can complete the whole setup and then click save button.
Refresh
Click this button to get device’s latest configuration information.
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PTZ
PTZ interface is shown in Figure 7-48
Please note, before operation make sure you have set speed dome address, and combo DVR and speed dome
connections are OK.
Figure 7-48
Please refer to the following chart for detailed information.
Parameter Function
You can select monitor channel from the dropdown list. .
Channel
Select the corresponding dome protocol.(such as PELCOD)
Protocol
Set corresponding dome address. Default value is 1. Your setup here
Address
must comply with your dome address; otherwise you can not control
the speed dome.
Select the dome baud rate. Default setup is 9600.
Baud
Rate
Data Bit
Stop bit
Parity
Default setup is 8. Set according to the speed dome dial switch setup.
Default setup is 1. Set according to the speed dome dial switch setup.
Default setup is none. Set according to the speed dome dial switch
setup.
Save
You can click save button after you complete setup for one channel,
or you can complete the whole setup and then click save button.
Refresh
Click this button to get device’s latest configuration information.
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Default & Backup
Default: Restore factory default setup. You can select corresponding items.
Backup: Export current configuration to local PC or import configuration from current PC.
Please refer to Figure 7-49.
Please note system can not restore some information such as network IP address.
Figure 7-49
Please refer to the following chart for detailed information.
Parameter
Select All
Function
Restore factory default setup.
Export system configuration to local PC.
Export
Configuration
Import
Import configuration from PC to the system.
Configuration
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7.3.3 Advanced
HDD Management
HDD management includes net storage management and local storage management.
Please select the storage device first and then you can see the items on your right become valid. You can check the
corresponding item here. See Figure 7-50.
Figure 7-50
Please refer to the following chart for detailed information.
Parameter
Format
Function
Clear data on the drive.
Read/write
Read only
Recover
Set current SD card as read/write
Set current card as read only.
Recover data after error occurs.
Please note system needs to reboot to activate current setup.
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Alarm I/O
Here you can search alarm output status. See Figure 7-51.
Figure 7-51
Important
The alarm output port should not be connected to high power load directly (It should be less than 1 Amp) to avoid
high current which may result in relay damage. Please use the co-contactor to establish the connection between the
alarm output port and the load.
Please refer to the following chart for detailed information.
Parameter
Function
Alarm output
There are three output channels (Multiple choices).
Activate
Refresh
Enable/disable alarm output device. After the Web activated the
alarm, you need to cancel the channel and then click the trigger
button to cancel the alarm, or you need to cancel the alarm in the
pop-up dialogue box in local-end.
Search alarm output status.
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Record
Record control interface is shown in Figure 7-52.
Figure 7-52
Please refer to the following chart for detailed information.
Parameter
Schedule
Function
System enables auto record function you setup in record schedule.
Enable corresponding channel to record no matter what period
applied in the record setup.
Stop current channel record no matter what period applied in the
record setup.
Manual
Stop
Operation here is the same to chapter 4.2 Manual Record. Please refer to chapter 4.2 for detailed
information
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Account
Here you can add, remove user or modify password. See Figure 7-53.
Figure 7-53
Auto Maintenance
Here you can select auto reboot and auto delete old files from the dropdown list. See Figure 7-54.
Figure 7-54
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Snapshot
Snapshot interface is shown in Figure 7-55.
Figure 7-55
Please refer to the following chart for detailed information.
Parameter
Channel
Function
It is the monitor channel.
There are two modes: Timing and activation.
Snapshot mode
Frame rate
You can select from the dropdown list. The value ranges from
1f/s to 7f/s.
Supports D1 resolution.
Resolution
Quality
You can select from the dropdown list. Here you set video
quality.
There are six options: 10%, 30%, 50%, 60%, 80%, 100%.
100% is the best quality.
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Abnormity
The abnormity interface is shown below. See Figure 7-56.
Figure 7-56
Please refer to the following chart for detailed information.
Parameter Function
Event
Type
The abnormal events include: no disk, no space, disk error, net error.
You need to put a checkmark to enable this function.(Multiple choices)
Normal
Out
The corresponding alarm activates output channel when alarm occurs,
There are three channels.
Latch
The alarm output can delay for the specified time after alarm stops.
Then system disables alarm and corresponding activation output.
The value ranges from 10s to 300s.
Send
email
If you enable this function, system can send out email to alert the
specified user.
Alarm
upload
System can upload the alarm signal to the network (including the alarm
centre.)
Show
System can display alarm information in local combo DVR screen.
message
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7.3.4 Additional Function
DNS
Here you can set server or local operator DNS address. See Figure 7-57.
Figure 7-57
7.4 Search
Click search button, you can see an interface is shown in Figure 7-58.
Select record playback mode, and then select start time, end time and channel. Then click search button, you can
see the corresponding files in the list.
Figure 7-58
Select the file(s) you want to download and then click download button, system displays a dialogue box shown in
Figure 7-59, then you can specify file name and path to download the file(s) to your local pc.
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Figure 7-59
Now the system begins download and the download button becomes stop button. You can click it to terminate
current operation.
At the bottom of the interface, there is a process bar for your reference. See Figure 7-60.
Figure 7-60
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When download completes, you can see a dialogue box shown in Figure 7-61. Please click OK to exit.
Figure 7-61
Please refer to the following chart for detailed information.
Parameter
Record
Alarm
Function
Type
Search general record, alarm record and motion detection record.
Search alarm record.
Motion
Search motion detection record.
Detection
Local
Search local record.
Snapshot
Begin time
End time
Search snapshot file.
Set the file start time. You can select from the dropdown list.
Set the file end time. You can select from the dropdown list
Item
Channel
Select the channel from the dropdown list.
Operation Search
Click this button you can view the recorded file matching your
requirements. There are 100 files on one screen. You can use pg
up/down button to view more files.
Playback
Download
type
Select the file first and then click playback button to view the video.
Download by file: Select the file(s) and then click download button.
Download by time: Download the recorded file(s) within your
specified period.
Download
Select the file you need (multiple choices) and then click download
button, system displays a dialogue box. See Figure 7-53.
Input the downloaded file name, specify the path and then click OK
button. You can see system begins download and the download
becomes stop button. There is a progress bar for your reference.
Open local
record
Select local record to play.
Multiple-
channel
playback
System supports playing back one file on 8 channels.
During the playback process, you can see there are control buttons such as play, pause, stop, slow play and fast
play in the play process bar. You can view current playback file channel name, time and data statistics.
In the search result interface, you can select one or more files to download to your local PC.
The playback control bar is shown below. See Figure 7-62.
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1: Play
2: Pause
3: Stop
4: Slow play
5: Fast play
Playback device IP address
and channel number.
Playback control bar
Figure 7-62
7.5 Alarm
Click alarm function, you will see the interface shown in Figure 7-63.
Here you can set device alarm type and alarm sound setup.
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Figure 7-63
Please refer to the following chart for detailed information.
Please make sure current device can upload the alarm.
Type
Alarm
Type
Parameter
Video loss
Function
System sends alarm when video loss occurs.
Motion detection System sends alarm when motion detection alarm
occurs,
Disk full
Disk error
Camera
masking
System sends alarm when disk is full.
System sends alarm when disk error occurs.
System sends alarm when camera is viciously
masked.
Encode alarm
System sends alarm when peripheral device
alarms.
External alarm
Operation Listen alarm
Alarm input device sends out alarm.
System notifies web when alarm occurs (you select
from the above event type), and then web can
notify user.
Video
When alarm occurs, system auto enables video
monitor. This function only applies to video
detection alarm (motion detection, video loss and
camera masking).
Prompt
Sound pop up
Automatically displays alarm dialogue box.
System sends out alarm sound when alarm occurs.
You can specify as you wish.
Path
Here you can specify alarm sound file.
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WEB OPERATION
QC40198 User Manual
7.6 About
Click about button, you can view current web client information. See Figure 7-64.
Figure 7-64
7.7 Log out
Click log out button, system goes back to log in interface. See Figure 7-65.
You need to input user name and password to login again.
Figure 7-65
7.8 Un-install Web Control
You can use web un-install tool “uninstall web.bat” to un-install web control.
Please note, before you un-install, please close all web pages, otherwise the un-installing might result in
error.
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MY Q-SEE DDNS
QC40198 User Manual
8. SETUP MYQ-SEE DDNS
Dynamic Domain Name Service (DDNS) provides the capability for a networked device using the Internet
Protocol Suite to notify a DDNS host to change the active DNS configuration of its hostnames or addresses.
This is a useful feature that your Q-See DVR system is equipped with and can be helpful in avoiding any issues
that might occur due to frequent or unplanned changes to your Public/WAN IP address. Enabling DDNS on
your Q-See DVR system will allow you to connect to your device through a DDNS host such as myq-see.com.
In order to facilitate this ability on your Q-See DVR system, you must first set up Port Forwarding as directed in
the User Manual for this device. Once you have enabled Port Forwarding, you can configure your DDNS
information by following these steps:
a. Using a computer that is connected to the same network as your Q-See DVR, use your IE Browser to go
c. Complete the registration process by following the on-screen directions and click the [Submit] button
at the bottom of your screen (Figure 8-1).
Figure 8-1
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MY Q-SEE DDNS
QC40198 User Manual
Figure 8-2
d. The next screen will ask you to create a domain name. Domain names must start with an (a-z) or
(0-9) and cannot contain a hyphen. Once you choose your domain name, click on the [Request
Domain] button. This will generate a confirmation screen which tells you if your Domain name is
available and list an IP address (Figure 8-2). Verify that this is your current IP Address by going to
www.myipaddress.com and checking that it is the same address listed in your confirmation screen
(Figure 2).
e. Once you have completed steps a-d, go to the DVR and go to Menu→ Settings, Network (Figure 8-
3).
Figure 8-3
f. Clicking on Network (RED box in Figure 8-3) will generate a Network settings dialog box as
illustrated in Figure 8-4. Checking the [DDNS] box (RED box in Figure 7-4) will display a DDNS setting
dialog box as illustrated in Figure 8-5.
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MY Q-SEE DDNS
QC40198 User Manual
Figure 8-4
should return you to the Network Setup menu.
h. Click the [APPLY] button and then the [EXIT] button at the bottom of the Network Setup Screen and
your DDNS setup is complete.
Figure 8-5
DDNS Type: You can select Q-SEE DDNS from the dropdown list.
Server IP: You can use ping command to get server’s IP
Port: input server port here.
Domain Name: Get the domain name you get from your DDNS service provider.
User: Get the user name you get from your DDNS service provider.
Password: Enter corresponding password.
Highlight the icon
in front of Enable to enable the DDNS server configuration.
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SMARTPHONE ACCESS
QC40198 User Manual
9
SMARTPHONE ACCESS
This DVR supports access from Smart phones running Windows Mobile, Symbian, and Android operating
systems as well as iPhones.
Make sure the network configuration has been setup on the DVR (refer to Chapter 5 section 5.3.5) and
ports 80 and 37777 have been forwarded from the router the DVR is attached to, to the IP address of the
DVR (refer to Chapter 7 section 7.1.1 on Port forwarding), and can be seen from internet using your PC.
Windows Mobile
This software supports Windows Mobile OS (5.0 or higher); Please refer to the following brand list:
Dopod: C730，HTC Touch，HKC Pearl，HTC6800, HTC6900,
HTC6850，P3450，P4550，S1，S420，S730，Touch；，LG
KC1，KS20，830，838，900，Athena，C800(C858)，CHT 9000，CHT
9100，D600，D802，D810，E806c，M700，MUSE，P800W，U1000；
Mio: A501；OKWAP K868 Plus，K869，A700；
ASUS: P526，P535，P735；
Holley: H8800；；
Gigabyte: GSmart t600，i350，g-Smart，g-Smart i，i300；
Samsung: SGH-i718；
Lenovo: ET980，ET600，ET980T；
Amoi: E850，E860，E870；
Gionee: S600；
Sharp: EM ONE；
CoolPAD: 728，728B，768，838G2；
HP: 6925，hw6828，iPAQ rw6818，rw6965；
UTStarcom: P903，XV6700；
Toshiba:G500；O2 Flame，Argon，Atom，Atom Life，Exec，mini S，XDA Neo，Orbi，Stealth；i-
mate JAMA，JAO3，JAQ，JAQ3，JAQ4，JASJAR，PDAL and etc.
To access the DVR running Windows Mobile you would install the General_DMSS-Mobile-
Direct_Eng_N5_IS_V1.21.6.R.100203.cab file that is in the Windows folder on the CD included with the
DVR. The folder also includes a User’s Guide with instructions on how to install and use the program.
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SMARTPHONE ACCESS
QC40198 User Manual
Symbian
Technically speaking, based on the Symbian development manual, this software can support all Symbian
S60_3rd OS mobile phones.
Recommended S60_3rd FP2&FP1 mobile phone includes: NokiaN85, NokiaN82 and etc.
Important
For Nokia Symbian S60_3rd base version and Nokia Symbian S60_3rd FP1 version, please download
the s60plugins.rar file and install all three Nokia official plug-ins (glib.SIS /pips_nokia_1_3_SS.sis
/stdcpp.SIS)
If you can not use the monitoring software after installation, please connect your mobile phone to the
Nokia PC Suite 7.1.26 (or higher), click the help menu. Then you need to select to install the PC Suite
again. Please follow the instructions to install MMSSync suite program, and Contacts Group DS Plugin.
To access the DVR running Symbian you would copy General_DMSS-Symbian-
Direct_Eng_IS_V1.21.6.R.100201.sis file that is in the Symbian folder on the CD included with the DVR to
the phone. The folder also includes a User’s Guide with instructions on how to install and use the program.
Android
Supported phones include: Gphone HTC ，HTC G1，HTC Magic，HTC Hero，HTC G5.
To access the DVR from a phone running Android you would copy the DMMSV1.0.apk file that is in the
Symbian folder on the CD included with the DVR to the phone. The folder also includes a User’s Guide with
instructions on how to install and use the program.
iPhone
From the IPHONE:
Open APP STORE
Search for DMSS, click FREE and click Install (you need to have itunes account)
After downloading follow the instructions in the iPhone folder on the CD included with the DVR.
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TROUBLESHOOTING
QC40198 User Manual
10 TROUBLESHOOTING
1. Combo DVR does not boot up properly.
Possible causes:
Input power is not correct, check power supply.
Power switch button is damaged.
Updated firmware using wrong file.
Hard drive malfunction or something wrong with hard drive cable.
Front panel error.
Main board is damaged.
2. The LCD does not work after device boots up.
Possible causes:
The screen is damaged during the transportation resulting from heavy vibration.
You have pressed the M button, but there is no PC signal input. Please press M again to resume.
The LCD connection is loose. Please contact Q-see for help.
Updated firmware using wrong file.
3. Combo DVR often automatically shuts down or stops running.
Possible causes:
Input voltage is not stable or it is too low.
Hard drive malfunction or something is wrong with the cable.
Device is not getting enough power.
Front video signal is not stable.
Working environment is too hot, or too much dust.
System board malfunction.
4. System cannot detect hard drive.
Possible causes:
No hard drive is installed
Hard drive is damaged.
Hard drive cable connection is loose.
Main board SATA port is damaged.
5. There is no video output to one or more channels.
Possible causes:
Updated firmware using wrong file.
Brightness is 0. Please restore factory default setup.
There is no video input signal or it is too weak.
Check privacy mask setup or your screen saver.
Combo DVR hardware malfunctions.
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TROUBLESHOOTING
QC40198 User Manual
6. Real-time video color is distorted.
Possible causes:
When using BNC output, NTSC and PAL setup is not correct. The real-time video becomes black
and white.
Combo DVR and monitor resistance is not compatible.
Video transmission is too long signal is becoming degraded.
Combo DVR color or brightness setup is not correct.
7. Cannot search local records.
Possible causes:
HDD ribbon is damaged.
HDD is broken.
Upgraded program is not compatible.
The recorded file has been overwritten.
Record function has been disabled.
8. Video is distorted when searching local records.
Possible causes:
Video quality setting is too low.
Program read error, bit data is too small. There is mosaic in the full screen. Please restart the
combo DVR to solve this problem.
Hard drive data cable error.
Hard drive malfunction.
Combo DVR hardware malfunction.
9. There is no audio when monitoring.
Possible causes:
Channel with audio is not full screen, make the channel you want to hear audio on full screen.
Audio cable is damaged.
Combo DVR hardware malfunction.
10. There is audio when monitoring but there is no audio when system plays back.
Possible causes:
Setup is not correct. Please enable audio function
Corresponding channel has no video input. Playback is not continuous when the screen is blue.
11. Time display is not correct.
Possible causes:
Setup is not correct
Battery contact is not correct or voltage is too low.
Crystal is broken.
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TROUBLESHOOTING
QC40198 User Manual
12. Combo DVR cannot control PTZ.
Possible causes:
Front panel PTZ error
PTZ decoder setup, connection or installation is not correct.
Cable connection is not correct.
PTZ setup is not correct.
PTZ decoder and combo DVR protocol and/or address do not match.
When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables
furthest end to deter reverberation or impedance matching. Otherwise the PTZ control is not stable.
The PTZ camera is too far from the DVR.
13. Motion detection function does not work.
Possible causes:
Period setup is not correct.
Motion detection zone setup is not correct.
Sensitivity is too low.
14. Cannot log in client-end or web.
Possible causes:
For Windows 98 or Windows ME user, please update your system to Windows 2000 sp4 or later. Or
you can install client-end software of lower version.
ActiveX control has not been enabled.
Video card driver on computer may need to be upgraded.
Network connection error.
Network setup error.
Password or user name is invalid.
15. There is only mosaic no video when previewing or playing back video file remotely.
Possible causes:
Network bandwidth is not sufficient.
Computer does not have enough resources to handle video flow.
There is multiple-cast group setup in combo DVR. This mode can result in mosaic. Usually we do
not recommend this mode.
There is privacy mask or channel protection setup.
Current user does not have monitoring rights.
Combo DVR local video output quality is not good.
16. Network connection is not stable.
Possible causes:
Network is not stable.
IP address conflict.
MAC address conflict.
PC or combo DVR network card is not good.
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TROUBLESHOOTING
QC40198 User Manual
17. Burn error /USB backup error.
Possible causes:
Burner and combo DVR are in the same data cable.
System uses too much CPU resources. Try stopping recording first and then begin backup.
Data amount exceeds backup device capacity. It may result in burner error.
Backup device is not compatible.
Backup device is damaged.
18. Keyboard cannot control combo DVR.
Possible causes:
Combo DVR serial port setup is not correct
Address is not correct
When there are several switchers, power supply is not enough.
Transmission distance is too long.
19. Alarm signal cannot be disarmed.
Possible causes:
Alarm setup is not correct.
Alarm output has been opened manually.
Input device error or connection is not correct.
20. Alarm function is not working.
Possible causes:
Alarm setup is not correct.
Alarm cable connection is not correct.
Alarm input signal is not correct.
There are two loops connected to one alarm device.
21. Remote control does not work.
Possible causes:
Need to enter the correct Device ID on the remote control.
Distance is too far or control angle is too small.
Remote control battery power is low.
Remote control is damaged or combo DVR front panel is damaged.
22. Can not playback the downloaded file.
Possible causes:
There is no media player.
Need Divx Codec in file player
23. Forgot local menu operation password or network password
Contact Q-See tech support and we can generate a new password for the unit.
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TROUBLESHOOTING
QC40198 User Manual
Daily Maintenance
The device needs to be soundly grounded to avoid audio/video disturbance. Keep the device away from
static electricity or induced voltage.
Unplug the power cable before you remove the audio/video signal cable, RS232 or RS485 cable.
Always shut down the device properly. Please use the shutdown function in the menu, or you can press the
power button on the front panel for at least three seconds to shut down the device. Otherwise it may result
in hard drive malfunction.
Make sure the device is away from direct sunlight or other heating sources. Please keep the ventilation fans
clear.
Please check and maintain the device regularly.
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APPENDIX A
QC40198 User Manual
Appendix A: HDD Capacity Calculation
Calculate total capacity needed by each DVR according to video recording (video recording type and video file
storage time).
Step 1: According to Formula (1) to calculate storage capacity qi that is the capacity of each channel needed for
each hour, unit Mbyte.
qi = di ÷8×3600 ÷1024
(1)
In the formula: di means the bit rate, unit Kbit/s
Step 2: After video time requirement is confirmed, according to Formula (2) to calculate the storage capacity mi ,
which is storage of each channel needed unit Mbyte.
mi = qi × hi × Di
(2)
In the formula:
hi means the recording time for each day (hour)
Di means number of days for which the video shall be kept
Step 3: According to Formula (3) to calculate total capacity (accumulation) qT that is needed for all channels in
the DVR during scheduled video recording.
c
q =
m
(3)
∑
T
i
i=1
In the formula:
c
means total number of channels in one DVR
Step 4: According to Formula (4) to calculate total capacity (accumulation)
q
T that is needed for all channels in
DVR during alarm video recording (including motion detection).
c
q =
m
×a%
(4)
∑
T
i
i=1
In the formula: % means alarm occurrence rate
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APPENDIX B
QC40198 User Manual
Appendix B: Compatible USB Drive List
NOTE: USB Drives that we have tested successfully with the combo DVR.
Manufacturer
Sandisk
Sandisk
Sandisk
Sandisk
Sandisk
Sandisk
Sandisk
Model
Capacity
Cruzer Micro
Cruzer Micro
Cruzer Micro
Cruzer Freedom
Cruzer Freedom
Cruzer Freedom
Cruzer Freedom
512M
1G
2G
256M
512M
1G
2G
Kingston
Kingston
1G
2G
DataTraveler Ⅱ
DataTraveler Ⅱ
Kingston
Kingston
Maxell
Maxell
Maxell
Maxell
Maxell
Kingax
Kingax
Kingax
Kingax
Kingax
Netac
DataTraveler
DataTraveler
USB Flash Stick
USB Flash Stick
USB Flash Stick
USB Flash Stick
USB Flash Stick
Super Stick
Super Stick
Super Stick
Super Stick
Super Stick
U210
1G
2G
128M
256M
512M
1G
2G
128M
256M
512M
1G
2G
128M
256M
512M
1G
Netac
Netac
Netac
U210
U210
U210
Netac
U210
2G
Teclast
Teclast
Teclast
Teclast
Teclast
Ti Cool
Ti Cool
Ti Cool
Ti Cool
128M
256M
512M
1G
Ti Cool
2G
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APPENDIX C
QC40198 User Manual
Appendix C: Compatible CD/DVD Burner List
NOTE: Drives tested successfully with the combo DVR. Please confirm the drive is formatted as FAT32.
Manufacturer
Sony
Model
DRX-S50U
Port Type
USB
Type
DVD-RW
DVD-RW
DVD-RW
DVD-RW
DVD-RW
DVD-RW
DVD-RW
Sony
DRX-S70U
AW-G170S
TS-H653A
SW-9588-C
DRX-S50U
5232WI
USB
Sony
SATA
SATA
SATA
USB
Samsung
Panasonic
Sony
BenQ
USB
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APPENDIX D
QC40198 User Manual
Appendix D: Compatible SATA HDD List
NOTE: SATA drives that we have tested successfully with the combo DVR
Manufacturer
Seagate
Series
Model
Capacity Port Mode
Barracuda.10
Barracuda.10
Barracuda.10
Barracuda.10
Barracuda.10
Barracuda.10
Barracuda.10
Barracuda.10
Barracuda.9
Barracuda.9
Barracuda.9
Barracuda.9
Barracuda.11
Barracuda.11
ST3750640AS
ST3500630AS
ST3400620AS
ST3320620AS
ST3250620AS
ST3250820AS
ST3160815AS
ST380815AS
750G
500G
400G
320G
250G
250G
160G
80G
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
Seagate
ST3160811AS2 160G
ST3120811AS2 120G
ST380811AS2
ST380211AS2
ST3750330AS
ST3500320AS
80
80G
750G
500G
Barracuda 7200.11 ST31500341AS 1.5T
Pipeline HD.2
SV35.2
SV35.2
ST3320311CS
ST3160815SV
ST3250310SV
ST3320620SV
ST3500320SV
ST3750640SV
350G
160G
250G
320G
500G
750G
SV35.2
SV35.2
SV35.2
SV35.3
ST31000340SV 1T
STM3320820AS 320G
STM3250820AS 250G
STM3160211AS 160G
STM380211AS 80G
STM340211AS 40G
Maxtor
Maxtor
Maxtor
Maxtor
Maxtor
DiamondMax 20
DiamondMax 20
DiamondMax 21
DiamondMax 21
DiamondMax 21
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
Western Digital Caviar SE
WD3200JD
WD3000JD
WD2500JS
WD2000JD
WD1600JD
WD1600JS
WD1200JS
WD800JD
320G
300G
250G
200G
160G
160G
120G
80G
Caviar SE
Caviar SE
Caviar SE
Caviar SE
Caviar SE
Caviar SE
Caviar SE
Western Digital
Western Digital
Western Digital
Western Digital
Western Digital
Western Digital
Western Digital
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APPENDIX D
QC40198 User Manual
Manufacturer
Series
Model
Capacity Port Mode
Caviar
Caviar
Western Digital
Western Digital
WD1600AABS2 160G
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
SATA
WD800BD
80G
Western Digital Caviar SE16
WD7500KS2
WD5000KS2
WD4000KD2
WD3200KS2
WD2500KS2
WD5000ABYS
750G
500G
400G
320G
250G
500G
2T
Caviar SE16
Caviar SE16
Caviar SE16
Caviar SE16
Western Digital
Western Digital
Western Digital
Western Digital
Western Digital RE series
Western Digital Caviar Green seriesWD20EADS
Samsung HA101UJ/CE
/
1T
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