Procom Stove SSU320RHN GB SSU320RHN B SSU320RHN G SSU320RHN S SSU320RHN GB SSU320RHN B SSU320RHN G SSU320RHN S User Manual

Vent Free L.P.& NATURAL  
GAS VENT-FREE STOVE  
OWNER S OPERATION AND INSTALLATION MANUAL  
WARNING: If the information in this  
manual is not followed exactly, a fire or ex-  
p l o s i o n m a y r e s u l t causing property  
damage, personal injury, or loss of life.  
Do not store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any  
other appliance.  
WHAT TO DO IF YOU SMELL GAS  
lDo not try to light any appliance.  
lDo not touch any electrical switch; do not use any  
phone in your building.  
lImmediately call your gas supplier from a neighbors  
phone. Follow the gas suppliers instructions.  
SSU320RHN-GB  
SSU320RHN-B  
SSU320RHN-G  
SSU320RHN-S  
SSU320RHL-GB  
SSU320RHL-B  
SSU320RHL-G  
SSU320RHL-S  
WARNING: Improper installation, lIf you cannot reach your gas supplier, call the  
adjustment, alteration, service or main-  
tenance can cause injury or property  
damage. Refer to this manual for correct in-  
stallation and operational procedures. For  
assistance or additional information con-  
sult a qualified installer, service agency, or  
local gas supplier.  
fire department.  
Installation and service must be performed by  
a qualified installer, service agency, or local  
gas supplier.  
This appliance may be installed in an aftermarket*,  
permanently located manufactured (mobile) home,  
where not prohibited by local codes.  
This appliance is only for use with the type of gas  
indicated on the rating plate. This appliance is not  
convertible for use with other gases.  
WARNING: This is an unvented gas-  
fired heater. It uses air (oxygen) from the  
room in which it is installed. Provisions  
for adequate combustion and ventilation  
air must be provided. Refer to Air For  
Combustion and Ventilation section on  
page 5 of this manual.  
WATERVAPOR:ABY-PRODUCTOFUNVENTEDROOM  
HEATERS  
Continental Appliance Inc./U.S. Office  
Water vapor is a by-product of gas combustion. An  
unvented room heater produces approximately one  
(1) ounce (30)ml of water for every 1,000BTUS (.  
3KWS) OF gas input per hour, Refer to page 7.  
5 Musick  
4600 Highlands Parkway S.E.  
Irvine  
Suite# D/E  
CA 92618  
Smyrna GA 30080  
Nanjing PRO-COM Electric Appliance Co., Ltd.  
#6 Chuangye Road, High New Tech. Zone,  
Great Bridge Road North, Nanjing, 210061, China.  
Consumer : Please retain these instruction for  
future use.  
Installer: Please leave these instructions with the  
consumer.  
* Aftermarket: Completion of sale, not for purpose of resale,  
from the manufacturer.  
TOLL-FREENUMBER:1-877-886-5989  
PC-SL035A058-0505  
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1. This appliance is only for use with  
the type of gas indicated on the rat-  
ing plate. This appliance is not con-  
vertible for use with other gases.  
2. Do not place Propane/LP supply tank  
(s) inside any structure. Locate Pro-  
pane/LP supply tank(s) outdoors.  
3. If you smell gas  
10. Keep all air openings in front and  
bottom of heater clear and free of  
debris. This will insure enough air  
for proper combustion.  
11. If heater shuts off. Do not relight un-  
til you provide fresh, outside air. If  
heater keeps shutting off, have it  
serviced.  
SAFETY INFORMATION  
Continued  
Do not place clothing or other  
flammable material on or near the  
appliance. Never place any objects  
in the heater.  
lShut off gas supply.  
12. Do not run heater:  
lWhere flammable liquids or  
vapors are used or stored.  
lUnder dusty conditions.  
lDo not try to light any appliance.  
lDo not touch any electrical switch:  
do not use any phone in  
Carefully supervise young children  
when they are in the room with the  
heater.  
13. Before using furniture polish, wax,  
carpet cleaner, or similar products,  
turn heater off. If heated, the vapors  
from these products may create a  
white powder residue within burner  
box or on adjacent walls or furniture.  
14. Do not use this heater to cook food  
or burn paper or other objects.  
15. Do not use heater if any part has  
been under water. lmmediately call  
a qualified service technician to in-  
spect the room heater and to re-  
place any part of the control system  
and any gas control which has  
been under water.  
16. Turn off and unplug heater and let  
cool before servicing. Only a quali-  
fied service person should service  
and repair heater.  
17. Operating heater above elevations  
of 4,500 feet could cause pilot  
outage.  
your building.  
lImmediately call your gas supplier  
from a neighbors phone.  
You must operate this heater with  
the heater door with screen in place.  
Make sure the heater door with  
screen is in place before running  
heater.  
Follow the gas suppliers  
instructions.  
lIf you cannot reach your gas  
supplier, call the fire department.  
4. This heater shall not be installed in  
a bedroom or bathroom.  
5. Do not use this heater as a wood-  
burning heater. Use only the logs  
provided with the heater.  
6. Do not add extra logs or ornaments  
such as pine cones, vermiculite, or  
rock wool. Using these added items  
can cause sooting. Do not add lava  
rock around base. Rock and debris  
could fall into the control area of  
heater. After servicing, always re-  
place screen before operating  
heater.  
7. This heater is designed to be  
smokeless. If logs ever appear to  
smoke, turn heater off and call a  
qualified service person. Note: Dur-  
ing initial operation, slight smoking  
could occur due to log curing and  
heater burning manufacturing  
residues.  
Keep the appliance area clear and  
free from combustible materials,  
gasoline, and other flammable va-  
pors and liquids.  
WATER VAPOR: A BY-PRODUCT OF  
UNVENTEDROOMHEATERS  
Water vapor is a by-product of gas  
combustion. An unvented room heater  
produces approximately one (1)  
ounce (30ml) of water for every 1,000  
BTUs (.3kws) of gas input per hour.  
Unvented room heaters are intended  
as supplemental heat (a room) rather  
that a primary heat source (an entire  
house) in most supplemental heat  
applications, the water vapor does not  
create a problem, in most applications  
the water vapor enhances the low hu-  
midity atmospheres experienced dur-  
ing cold weather.  
18. Do not operate heater if any log is  
broken. Do not operate heater if a  
log is chipped (dime-sized or  
larger).  
19. To prevent performance problems,  
do not use Propane/LP fuel tank of  
less than 100 lbs. capacity.  
8. To prevent the creation of soot, fol-  
low the instructions in Cleaning and  
Maintenance.  
The following steps will help insure  
that water vapor does not become a  
problem.  
9. This heater needs fresh air ventila-  
tion to run properly. This heater has  
an Oxygen Depletion Sensing  
(ODS) safety shutoff system. The  
ODS shuts down the heater if not  
enough fresh air is available. See  
Air for Combustion and Ventilation,  
pages 5 through 6. If heater keeps  
shutting off, see Troubleshooting,  
pages 17 through 19.  
1. Be sure the heater is sized properly  
for the application, including ample  
combustion air and circulation of the  
air.  
2. If high humidity is experienced, a  
dehumidifier may be used to help  
lower the water vapor content of the  
air.  
3. Do not use an unvented room  
heater as the primary heat source.  
3
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MANUAL OVERRIDE CONTROL  
State of Massachusetts: The instal-  
lation must be made by a licensed  
plumber or gas fitter in the Common-  
wealth of Massachusetts.  
SAFETY INFORMATION  
Continued  
SYSTEM  
This heater has two operation  
functions: Remote Control and  
QUALIFIEDINSTALLINGAGENCY  
Sellers of unvented propane or natu-  
ral gas-fired supplemental room heat-  
ers shall provide to each purchaser a  
copy of 527 CMR 30 upon sale of the  
unit.  
In the state of Massachusetts,  
unvented propane or natural gas-fired  
space heaters shall be prohibited in  
bedrooms and bathrooms.  
Installation and replacement of gas ManualOverrideControl.TheRemote  
piping, gas utilization equipment or ac- Control has a transmitter, which re-  
cessories and repair and servicing of quires three AAA batteries and elec-  
equipment shall be performed only by tric power outlet to operate. If no elec-  
a qualified agency. The term qualified tric power is available, then you can  
agencymeans any individual, firm, operate the heater by manual  
corporation, or company that either in override.  
person or through a representative is  
engaged in and is responsible for (a)  
the installation, testing, or replacement  
of gas piping or (b) the connection,  
operation. Some state and local codes  
installation, testing, repair, or servicing  
of equipment; that is experienced in  
such work; that is familiar with all pre-  
cautions required, and that has com-  
low all local codes. In the absence of  
plied with all the requirement of the au-  
LOCAL CODES  
This heater is designed for vent free  
In the State of Massachusetts the  
gas cock must be a Thandle  
type. The State of Massachusetts  
requires that a flexible appliance  
connector cannot exceed three  
feet in length.  
prohibit the use of vent-free gas  
heaters.  
lnstall and use heater with care. Fol-  
local codes, use the latest edition of  
The National Fuel Gas Code, ANSI  
thority having jurisdiction.  
UNPACKING  
1. Remove top inner pack.  
Z223.1, also known as NFPA 54*.  
*Available from:  
American National Standards  
lnstitute, lnc.  
PRODUCT FEATURES  
SAFETY PILOT  
2. Tilt carton so that stove is upright.  
3. Remove protective side packaging.  
4. Slide stove out of carton.  
5. Remove protective plastic wrap.  
6. Rotate door handle and open door.  
7. Remove log set by cutting plastic  
ties.  
This heater has a pilot with an Oxygen  
Depletion Sensing (ODS) safety shutoff  
system. The ODS/pilot is a required fea-  
ture for vent-free room heaters. The  
ODS/pilot shuts off the heater if there is  
not enough fresh air.  
1430 Broadway  
New York, NY 10018  
National Fire Protection  
Association, lnc.  
Batterymarch Park  
Quincy. MA 02269  
8. Carefully unwrap log.  
AUTOMATIC IGNITION SYSTEM  
This heater is equipped with an auto-  
matic control system.  
9. Check for any shipping damage. If  
stove or logs are damaged,  
promptly inform dealer where you  
bought stove.  
This system requires no matches, or  
batteries to light heater.  
THERMOSTATIC HEAT CONTROL  
PRODUCT IDENTIFICATION  
MODULE  
This heater has a control module with  
a thermostat sensing bulb. SET TEMP  
with remote control. This results in the  
greatest heater comfort and may re-  
sult in lower gas bills.  
Figure 1- Vent Free Gas Stove  
4
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AIR FOR COMBUSTION AND VENTILATION  
Confined and Unconfined Space  
Unusually Tight Construction  
WARNING: This heater  
shall not be installed in a confined  
space or unusually tight con-  
struction unless provisions are  
provided for adequate combus-  
tion and ventilation air. Read the  
following instructions to insure  
proper fresh air for this and other  
fuel-burning appliances in your  
home.  
The National Fuel Gas Code, ANSI Z223. The air that leaks around doors and  
1 defines a confined space as a space windows may provide enough fresh air  
whose volume is less than 50 cubic for combustion and ventilation.  
feet per 1,000 Btu per hour (4.8 m3 per However, in buildings of unusually tight  
kw) of the aggregate input rating of all construction, you must provide addi-  
appliances installed in that space and tional fresh air.  
an unconfined space as a space whose Unusually tight construction is defined  
volume is not less than 50 cubic feet as construction where:  
per 1,000 Btu per hour (4.8 m3 per kw) a) Walls and ceilings exposed to the  
of the aggregate input rating of all ap-  
pliances installed in that space. Rooms  
communicating directly with the space  
in which the appliances are installed*,  
through openings not furnished with  
outside atmosphere have a continu-  
ous water vapor retarder with a rat-  
ing of one perm (6×10-11kg per pa-  
sec-m2) or less with openings  
gasketed or sealed and  
PROVIDINGADEQUATE  
VENTILATION  
The following are excerpts from National  
Fuel Gas Code, NFPA 54/ANSI Z223.  
1, Section 5.3, Air for Combustion and  
Ventilation.  
doors, are considered a part of the un- b) Weather stripping has been added  
confined space.  
on openable windows and doors  
and  
This heater shall not be installed in a c) Caulking or sealants are applied to  
All spaces in homes fall into one of  
the three following ventilation  
classifications:  
1. Unusually Tight Construction  
2. Unconfined Space  
confined space or unusually tight con-  
struction unless provisions are pro-  
vided for adequate combustion and  
ventilation air.  
areas such as joints around window  
and door frames, between sole  
plates and floors, between wall ceil-  
ing joints, between wall panels, at  
penetrations for plumbing,  
electrical, and gas lines, and at other  
openings.  
3. Confined Space  
* Adjoining rooms are communicat-  
ing only if there are doorless passage-  
ways or ventilation grills between them. If your home meets all of the three cri-  
teria above, you must provide additional  
fresh air. See Ventilation Air From  
Outdoors.  
The information on pages 5 through 6  
will help you classify your space and  
provide adequate ventilation.  
If your home does not meet all of the  
three criteria above, proceed to Deter-  
mining Fresh-Air Flow For Heater  
Location.  
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION  
Determining if You Have a Confined or Unconfined Space  
Use this worksheet to determine if you have a confined or unconfined space.  
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways  
or ventilation grills between the rooms.  
1. Determine the volume of the space (length×width×height).  
Length×Width×Height=  
cu.ft. (volume of space)  
Example: Space size 20ft. (length)×16ft.(width)×8ft. (ceiling height)=2560cu. ft. (volume of space)  
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total  
volume of the space.  
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.  
(volume of space)÷50 cu. ft.=(Maximum Btu/Hr the space can support)  
Example: 2560 cu. ft. (volume of space)÷50 cu.ft.=51.2 or 51,200(maximum Btu/Hr the space can support)  
5
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3. Add the Btu/Hr of all fuel burning appliances in the space.  
Vent-free heater  
Gas water heater*  
Gas furnace  
Vented gas heater  
Gas heater logs  
Other gas appliances* +  
Btu/Hr  
Btu/Hr  
Btu/Hr  
Btu/Hr  
Btu/Hr  
Btu/Hr  
Btu/Hr  
Example:  
Gas water heater  
Vent-free heater  
Total  
30,000  
26,000  
56,000  
Btu/Hr  
Btu/Hr  
Btu/Hr  
+
=
Total  
=
*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and  
vents to the outdoors.  
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.  
Btu/Hr (maximum the space can support)  
Btu/Hr (actual amount of Btu/Hr used)  
Example : 51,200 Btu/Hr(maximum the space can support)  
56,000 Btu/Hr(actual amount of Btu/Hr used)  
The space in the above example is a confined space because the actual Btu/Hr used is more than the  
maximum Btu/Hr the space can support.  
You must provide additional fresh air. Your options are as follows:  
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space,  
remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From Inside Building.  
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors .  
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.  
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an  
unconfined space. You will need no additional fresh air ventilation.  
NOTE: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the  
building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods  
described in the National Fuel Gas Code, ANSI Z223.1, Section 5.3 or applicable local codes.  
Ventilation Air From lnside Building  
This fresh air would come from an adjoining unconfined  
space. When ventilating to an adjoining unconfined space,  
you must provide two permanent openings: one within  
12" of the ceiling and one within 12" of the floor on the  
wall connecting the two spaces (see options 1 and 2,  
Figure 2). You can also remove door into adjoining room  
(see option 3, Figure 2). Follow the National Fuel Gas  
Code. NFPA 54/ANSI Z223.1, Section 5.3, Air for Com-  
bustion and Ventilation for required size of ventilation grills  
or ducts.  
Ventilation Air From Outdoors  
Provide extra fresh air by using ventilation grills or ducts.  
You must provide two permanent openings: one within  
12" of the ceiling and one within 12" of the floor. Connect  
these items directly to the outdoors or spaces open to  
Figure 2 -Ventilation Air from Inside Building  
the outdoors. These spaces include attics and crawl  
spaces. Follow the National Fuel Gas Code, NFPA 54/  
ANSI Z223.1, Section 5.3, Air for Combustion and Ven-  
tilation for required size of ventilation grills or ducts.  
IMPORTANT: Do not provide openings for inlet or outlet  
air into attic if attic has a thermostat-controlled power  
vent. Heated air entering the attic will activate the power  
vent.  
Rework worksheet, adding the space of the adjoining  
unconfined space. The combined spaces must have  
enough fresh air to supply all appliances in both spaces.  
Figure 3 -Ventilation Air from Outdoors  
6
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INSTALLATION  
NOTICE: This heater is intended  
for use as supplemental heat. Use this  
heater along with your primary heat-  
ing system. Do not install this heater  
as your primary heat source. If you  
have a central heating system, you  
may run systems circulating blower  
while using heater. This will help cir-  
culate the heat throughout the house.  
In the event of a power outage, you  
can use this heater as your primary  
heat source.  
IMPORTANT: Installing heater in  
rooms without enough ventilation air  
may cause mildew to form from too  
much moisture. See Air for Combus-  
tion and Ventilation, pages 5 and 6.  
WARNING: A qualified service  
person must install heater. Follow all  
local codes.  
WARNING  
Electrical Grounding Instructions  
This appliance is equipped with a  
three-prong (grounding) plug for your  
protection against shock hazard and  
should be plugged directly into a  
properly grounded three-prong  
receptacle.  
Figure 4 -Minimum Clearance to Wall and Ceiling  
WARNING: Never install the  
heater  
CLEARANCESTOCOMBUSTIBLES  
CAUTION: This heater creates  
warm air currents. These currents  
move heat to wall surfaces next to  
heater. Installing heater next to vinyl  
or cloth wall coverings or operating  
heater where impurities (such as  
tobacco smoke, aromatic candles,  
cleaning fluids, oil or kerosene  
lamps, etc.) in the air exist, may dis-  
color walls.  
Carefully follow the instructions below.  
This stove is a freestanding unit  
designed to set directly on the floor.  
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in a bedroom or bathroom  
in a recreational vehicle  
where curtains, furniture, clothing,  
or other flammable objects are less  
than 42 inches from the front, top, or  
sides of the heater  
IMPORTANT: You must maintain mini-  
mum wall and ceiling clearances dur-  
ing installation. The minimum clear-  
ances are shown in Figure 4. Measure  
from outermost point of stove top.  
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in high traffic areas  
in windy or drafty areas  
If heater is installed directly on  
carpeting, tile or other combustible  
material, other than wood flooring, the  
heater shall be installed on a metal or  
wood panel extending the full width and  
depth of the heater.  
WARNING: Maintain the mini-  
CHECKGASTYPE  
mum clearances. If you can, provide  
greater clearances from floor,  
ceiling, and adjoining side and back  
walls.  
Be sure your gas supply is right for  
your heater. Otherwise, call dealer  
where you bought the heater for proper  
type heater.  
7
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CAUTION: Use only new, black iron or steel pipe.  
Internally-tinned copper tubing may be used in certain  
areas. Check your local codes. Use pipe of 1/2" diameter  
or greater to allow proper gas volume to heater. If pipe is  
too small, undue loss of pressure will occur.  
INSTALLATION  
Continued  
Minimum Wall and Ceiling Clearances  
(see Figure 4)  
A. Clearances from outermost point of  
stove top to any combustible side  
wall should not be less than 12  
inches.  
CAUTION: Use pipe joint sealant that is resistant to  
gas (PROPANE or NG).  
B. Clearances from outermost point  
of stove top to any combustible  
back wall should not be less than  
CAUTION: Avoid damage to regulator. Hold gas regu-  
lator with wrench when connecting into gas piping and/or  
fittings.  
6
inches (lncludes corner  
installations).  
C. Clearances from the stove top to the  
ceiling should not be less than 48  
inches.  
INSTALLATION ITEMSNEEDED  
Before installing heater, make sure you have the items listed  
below.  
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piping (check local codes)  
sealant (resistant to propane/LP gas)  
equipment shutoff valve*  
test gauge connection*  
sediment trap  
tee joint  
pipe wrench  
flexible gas hose. (Check local codes)  
CONNECTING TO GAS  
SUPPLY  
WARNING: A qualified service  
person must connect heater to gas  
supply. Follow all local codes.  
WARNING: This appliance re-  
quires a 3/8" NPT (National Pipe  
Thread) inlet connection to the pres-  
sure regulator.  
*A CSA design-certified equipment shutoff valve with 1/8" NPT  
tap is an acceptable alternative to test gauge connection.  
Purchase the optional CSA design-certified equipment  
shutoff valve from your dealer.  
The installer must supply an external regulator. The external  
regulator will reduce incoming gas pressure. If you do not  
reduce incoming gas pressure, heater regulator damage could  
occur. lnstall external regulator with the vent pointing down as  
shown in Figure 6. Pointing the vent down protects it from  
freezing rain or sleet.  
WARNING: Never connect heater  
to private (non-utility) gas wells. This  
gas is commonly known as wellhead  
gas.  
WARNING: Do not over tighten  
gas connections  
CAUTION: Never connect heater  
directly to the gas supply. This heater  
requires an external regulator (not  
supplied). lnstall the external regu-  
lator between the heater and gas  
supply.  
Figure 5 - Gas Regulator Location For Gas inlet Connection  
8
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IMPORTANT: Install equipment  
shutoff valve in an accessible location.  
The equipment shutoff valve is for turn-  
ing on or shutting off the gas to the  
appliance. Apply pipe joint sealant  
lightly to male threads. This will pre-  
vent excess sealant from going into  
pipe. Excess sealant in pipe could re-  
sult in clogged heater valves.  
LP Models:  
11-14W.C. supply pressure  
Gas supplier provides external  
regulator for propane gas.  
Figure 8 - Equipment Shutoff Valve  
Pressure Testing Gas  
Supply Piping System  
Test Pressures In Excess Of 1/2  
PSIG(3.5kPa)  
1. Disconnect heater with its appliance  
main gas valve (control valve) and  
equipment shutoff valve from gas  
supply piping system. Pressures in  
excess of 1/2 PSIG will damage  
heater regulator.  
2. Cap off open end of gas pipe where  
equipment shutoff valve was  
connected.  
3. Pressurize supply piping system by  
either using compressed air or open-  
ing gas supply tank valve.  
We recommend that you install a sedi-  
ment trap in supply line as shown in  
Figure 7. Locate sediment trap where  
it is within reach for cleaning. Install in  
piping system between fuel supply and  
heater. Locate sediment trap where  
trapped matter is not likely to freeze. A  
sediment trap traps moisture and  
contaminants. This keeps them from  
going into heater controls. If sediment  
trap is not installed or is installed  
incorrectly, heater may not run properly.  
Figure 6 - External Regulator With  
Vent Pointing Down  
NG Models:  
5-10.5W.C. supply pressure  
Gassupplierprovidesexternalregu-  
lator for natural gas.  
4. Check all joints of gas supply piping  
system. Apply mixture of liquid soap  
and water to gas joints. Bubbles  
forming show a leak.  
CHECKING GAS  
CONNECTIONS  
*
Purchase the optional CSA design-  
certified equipment shutoff valve from  
your dealer.  
WARNING: Test all gas piping  
and connections for leaks after install-  
ing or servicing. Correct all  
leaks at once.  
5. Correct all leaks at once.  
** Minimum inlet pressure for purpose  
of input adjustment.  
6. Reconnect heater and equipment  
shutoff valve to gas supply. Check re-  
connected fittings for leaks.  
In the State of Massachusetts the  
gas cock must be a T handle type.  
The State of Massachusetts re-  
quires that a flexible appliance con-  
nector cannot exceed three feet in  
length.  
Test Pressures Equal To or Less  
Than 1/2 PSIG(3.5 kPa)  
1. Close equipment shutoff valve (see  
WARNING: Never use an open  
flame to check for a leak. Apply a mix-  
ture of liquid soap and water to all  
joints. Bubbles forming show a leak.  
Correct all leaks at once.  
Figure 8).  
2. Pressurize supply piping system by  
either using compressed air or open-  
ing natural supply tank valve.  
3. Check all joints from gas meter to  
equipment shutoff valve (see Figure  
9). Apply mixture of liquid soap and  
water to gas joints. Bubbles forming  
show a leak.  
Installation must include an equip-  
ment shutoff valve, union, and plugged  
1/8" NPT tap. Locate NPT tap within  
reach for test gauge hook up. NPT tap  
must be upstream from heater (see  
Figure 7).  
CAUTION: Make sure external  
regulator has been installed between  
gas supply and heater. See guidelines  
under Connecting to Gas Supply.  
4. Correct all leaks at once.  
Pressure Testing Heater  
Gas Connections  
1. Open equipment shutoff valve (see  
Figure 8).  
2. Open gas supply tank valve.  
3. Make sure control knob of heater is in  
the OFF position.  
4. Check all joints from equipment  
shutoff valve to control valve (see Fig-  
ure 9). Apply mixture of liquid soap  
and water to gas joints. Bubbles  
forming show a leak.  
Figure 7 - Gas Connection  
9
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Pressure Testing Heater Gas  
Connections  
Continued  
5. Correct all leaks at once.  
6. Light heater (see Operating Heater).  
Check all other internal joints for  
leaks.  
7. Turn off heater (see To Turn Off Gas  
Appliance).  
Figure 10- Installing Log Set  
(Top View)  
FIG(5)  
STEP 4: Place log 4 on log 1 and log 3,  
as shown.  
Note: Log 4 will contact inside of  
heater.  
FIG(1)  
Figure 9 - Checking Gas Joints  
FIG(6)  
STEP 5: Insert the recessed hole on  
the bottom of log 5 onto the pin on log  
1, with the other end of log 5 placed  
on log 4, as shown.  
LOG PLACEMENT  
WARNING: Failure to position  
the parts in accordance with these  
diagrams or failure to use only parts  
specifically approved with this heater  
may result in property damage or  
personal injury.  
FIG(2)  
STEP 1: Install log 1 onto the two slots  
in the rear plate.  
CAUTION: After installation and  
periodically thereafter, check to en-  
sure that no yellow flame comes in  
contact with any log. With the heater  
set to High, check to see if yellow  
flames contact any log. If so, reposi-  
tion logs according to the log instal-  
lation instructions in this manual. Yel-  
low flames contacting logs will cre-  
ate soot.  
FIG(7)  
STEP 6: Place log 6 on log 1 and log  
3.  
FIG(3)  
Note: Log 6 will contact inside of  
heater.  
STEP 2: Install log 2 onto the two slots  
in the middle plate.  
It is very important to install the logs  
exactly as instructed. Do not modify  
logs. Only use logs supplied with  
heater.  
Make sure log sits flat on firebox floor.  
FIG(8)  
FIG(4)  
STEP 3: Insert the two pins on the bot- STEP 7: Insert the recessed hole on  
tom of log 3 into the two holes on fire- the bottom of log 7 onto the pin on log  
IMPORTANT: Make sure log does not  
cover any burner ports (see Figure 10).  
box floor.  
2, with the other end placed on log 3.  
10  
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C. Use only your hand to push control.  
Never use tools. If the appliance  
does not operate, don't try to repair  
it, call a qualified service technician  
or gas supplier. Force or attempted  
repair may result in a fire or  
explosion.  
D. Do not use this appliance if any part  
has been under water. Immediately  
call a qualified service technician to  
inspect the appliance and to replace  
any part of the control system and  
any gas control which has been un-  
der water.  
REMOTECONTROL  
OPERATING INSTRUCTION  
OPERATING HEATER  
FOR YOUR SAFETY  
Note: If operating by remote control,  
you must set the Control Knob on  
ELECTRICposition. (SeeFigure11)Do  
not set the control knob between the  
locked position, otherwise there will  
be no power to the heater.  
1. STOP! Read the safety information  
above.  
2. Disconnect or turn off all electric  
power to heater.  
READ BEFORE LIGHTING  
WARNING: If you do not fol-  
low these instructions exactly, a fire  
or explosion may result causing  
property damage, personal injury or  
loss of life.  
CAUTION: Do not try to adjust  
heating levels by using the equip-  
ment shutoff valve.  
3. This appliance is equipped with an  
ignition device which automatically  
lights the pilot. Do not try to light the  
pilot by hand.  
4. Wait five (5) minutes to clear out any  
gas. Then smell for gas around  
heater including near floor. If you  
smell gas, STOP! Follow Bin the  
safety information above. If you dont  
smell gas, go to the next step.  
5. Plug into a properly grounded three-  
prong receptacle, and install three  
AAA batteries in remote. A high pitch  
sound will occur and red power light  
on front of heater will be lit.  
NOTICE: During initial opera-  
tion of new heater, logs will give  
off a paper-burning smell. Orange  
flame will also be present. Open a  
window to vent smell. This will only  
last a few hours.  
Figure 11 - Manual ON/OFF  
Button Location  
(With access panel removed)  
A. This appliance is equipped with an  
ignition device which automatically  
lights the pilot. Do not try to light the  
pilot by hand.  
6. Make sure Control Knob is in Electric  
Position.  
7. Point remote at bottom front of  
heater, press IGN/OFF button, an  
electric spark will ignite the pilot, and  
green light on front of heater will be  
lit.  
B. BEFORE LIGHTING smell all  
around the appliance area for gas.  
Be sure to smell next to the floor  
because some gas is heavier than  
air and will settle on the floor.  
Figure 12 - On/Off Switch  
FunctionofManualON/OFFButtonand  
Note: When operating heater for the  
first time, the ignition period may be  
30 seconds or longer. This will al-  
low air to exit from the gas system.  
Power ON/OFF Switch  
WHAT TO DO IF YOU SMELL GAS  
lDo not try to light any appliance.  
lDo not touch any electrical switch; do  
not use any phone in your building.  
l Immediately call your gas supplier  
from a neighbors phone. Follow the  
gas suppliers instructions.  
If your remote transmitter is lost or does  
not function, you can press the  
Manual ON/OFF Button on front of  
heater in order to manually operate your  
heater. (See Figure 11)  
Note: The pilot is located on back of  
front burner. If pilot does not stay lit,  
contact a qualified service person  
or gas supplier for repairs.  
Note: To operate your heater the ON/  
OFF switch on back of heater must  
be in the ON position. The RED light  
on the front of heater indicates there  
is electrical power to your heater  
when the ON/OFF switch is in the ON  
position. The GREEN light on the  
front of heater indicates the pilot light  
is ON. (See Figure 12)  
l If you cannot reach your gas supplier,  
call the fire department.  
Note: If the appears on the control  
board, press the  
button, then  
press LOCK button to unlock.  
Note: Please wait for one minute  
to light again after shutting off  
heater.  
11  
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LOCKING REMOTE CONTROL  
(child proof)  
OPERATING HEATER  
Continued  
1.Key press locking:  
8. Press BURNER button for desired  
burner operation.  
Press LOCK button, a  
appear on the LCD.  
symbol will  
AUTO: Burner will automatically turn  
on and off.  
2.Key-press unlocking:  
Press , then press LOCK button to  
MAN: Burner operates continuously.  
9. If the appliance will not operate, fol-  
low the instructions To Turn Off Gas  
To Applianceand call your service  
technician or gas supplier.  
unlock.  
Fig 15 - Control board  
OPERATING FAN  
Press FAN button for desired fan  
operation.  
AUTO: Blower will come on several  
minutes after burner comes on and will  
go off several minutes after burner goes  
off.  
MAN: Blower operates continuously.  
OFF: Blower is off.  
SETTING TIMER  
1. AUTO ON:  
With burner off, press TIMER button.  
Then press  
or to change to the  
scheduled time, then press the TIMER  
button again, the TIMER starts timing  
and the TIMER will flash and the green  
operation light flashes. Burner will au-  
tomatically come on at set time.  
MANUAL OPERATING  
INSTRUCTIONS  
2. AUTO OFF:  
With burner operating, press TIMER  
We provide the manual control sys-  
tem just in case of power shortage.  
button. Then press  
or  
to change  
to the scheduled time, then press the  
TIMER button again, the TIMER starts  
timing and the TIMER will flash and the  
green operation flashes. Burner will au-  
tomatically shut off at set time.  
Install battery for Manual Ignitor:  
1. Unscrew the ignitor cap.  
2. Insert a AAA type battery with its an-  
ode (+) pointing out.  
3. Screw the ignitor cap back.  
Note: We recommend that the battery  
Fig 13 - Front of Remote Control  
SETTINGTEMPERATURE  
With burner is on Autoposition, press  
be taken out of the ignitor when the  
power supply gets right.  
or  
to change to the desired  
temperature.  
LIGHTING INSTRUCTIONS  
If power is off, you can operate the  
fireplace manually.  
1. STOP! Read the safety information  
on page 11.  
2. Check that gas supply to heater is  
on.  
3. Open bottom front access panel.  
4. Push in gas Control Knob slightly  
Fig 14 - Back of Remote Control  
(cover removed)  
TO TURN OFF GAS  
TO APPLIANCE  
Shut off heater  
1. Press the IGN/OFF button.  
2. Set Switch on OFF position or un-  
plug the electric power to the heater.  
(See Figure 12)  
and turn clockwise  
to the OFF  
position. If Control Knob is on ELEC-  
TRIC position, press in the Control  
Knob and turn counterclockwise  
to OFF position.  
SETTING CLOCK  
NOTE: Knob cannot be turned from  
PILOT/IGN to OFFunless knob is  
pushed in slightly. Do not force.  
Press CLOCK button for hours or  
minutes. Press  
or  
for correct time.  
Press CLOCK button again to set time.  
12  
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TO TURN OFF GAS  
TO APPLIANCE  
MANUAL OPERATING  
INSTRUCTIONS  
Continued  
Push in gas Control Knob slightly and  
turn clockwise  
not force.  
the OFF position. Do  
5. Wait five (5) minutes to clear out  
any gas. Then smell for gas, in-  
cluding near the floor. If you smell  
gas, STOP! Follow Bin the safety  
information on page 11. If you do  
not smell gas, go to the next step.  
6. Push in gas control slightly and  
When electric power is available and  
electric operation is desired, turn clock-  
wise  
Then press down knob and rotate clock-  
wise to ELECTRIC position.  
to OFF position for one minute.  
turn counterclockwise  
to PI-  
LOT/IGN and depress for five (5)  
seconds.  
Do not operate between locked  
position.  
NOTE: The first time that the  
heater is operated after connect-  
ing the gas supply, the control  
knob should be depressed for  
about thirty (30) seconds. This will  
allow air to bleed from the gas  
system.  
MANUAL LIGHTING  
PROCEDURE  
(match light)  
1. Open front door.  
2. Follow steps 1 through 5 under  
MANUAL OPERATING Lighting  
Instructions.  
3. With Control Knob in PILOT/IGN  
position, strike match, and hold  
near pilot. Press in Control Knob,  
pilot should light.  
4. Keep Control Knob pressed in for 30  
seconds after lighting pilot. After 30  
seconds, release Control Knob. Fol-  
low step 9 under MANUAL OPER-  
ATING Lighting Instructions.  
7. With Control Knob pressed in, push  
and release the ignitor button.  
This will light the pilot. If needed,  
keep pressing ignitor button until  
pilot lights.  
8. Keep Control Knob depressed for  
ten (10) seconds after lighting  
pilot. If pilot goes out, repeat steps  
6, 7 and 8.  
9. Turn counterclockwise  
to ON”  
position. Do not operate between  
locked positions.  
Figure 16 - Manual Control  
13  
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DISCONNECT WIRING OR CONTROL  
MODULE  
INSPECTING FLAMEPATTERN  
Check pilot flame pattern and burner  
flame patterns often.  
1. Remove screws from the rear con-  
trol panel, take out thermostat sens-  
ing bulb from the clip, then discon-  
nect the wires from control module.  
2. Remove two screws and hex nuts,  
securing control module. When  
installing, reverse the steps above.  
(See Figure 21 and Figure 25)  
PILOT FLAME PATTERN  
Figure 17 shows a correct pilot flame  
pattern. Figure 18 shows an incorrect  
pilot flame pattern. The incorrect pilot  
flame is not touching the thermocouple.  
This will cause the thermocouple to  
cool. When the thermocouple cools, the  
heater will shut down. If pilot flame pat-  
tern is incorrect, as shown in Figure  
18.  
Figure 19 - Correct Flame Pattern  
with heater set to High Flame  
l
Turn heater off (see TO TURN  
OFF GAS TO APPLIANCE)  
See troubleshooting  
l
Figure 21 - Control Module Access  
Figure 20 - Incorrect Flame Pattern  
with heater set to High Flame  
DISCONNECT FAN  
1. Remove screws from the fan bracket  
panel, pull the fan bracket panel out  
to remove. Disconnect two wires  
from fan T-stat Switch.  
2. Mark or tag each wire removed for  
its exact reconnection. Remove the  
four screws from the fan. When  
installing, reverse the steps above.  
(See Figure 22 and Figure 25)  
CLEANING AND MAIN-  
TENANCE  
Figure 17 - Correct Pilot Flame  
Pattern  
WARNING: Disconnect power be-  
fore attempting any maintenance or  
cleaning to reduce the risk of fire , elec-  
tric shook or personal injury. Turn off  
heater and let cool before cleaning.  
WARNING: Failure to keep pri-  
mary/air openings of burners clean  
may result in sooting and property  
damage.  
Figure 22 - Fan Access  
CAUTION: Label all wires prior to  
disconnection when servicing  
controls. Wiring errors can cause im-  
proper and dangerous operation.  
Verify proper operation after servicing.  
CLEANING BURNER INJECTOR  
HOLDERAND PILOTAIR INLETHOLE  
We recommend that you clean the unit  
every 2,500 hours of operation or every  
three months.  
Figure 18 - Incorrect Pilot Flame  
Pattern  
BURNERFLAMEPATTERN  
Figure 19 shows a correct burner flame  
pattern. Figure 20 shows an incorrect  
burner flame pattern. If burner flame is  
The primary air inlet holes allow the  
proper amount of air to mix with the  
gas. This provides a clean burning  
flame. Keep these holes clear of dust,  
dirt, lint, and pet hair. Clean these air  
inlet holes prior to each heating  
season. Blocked air holes will create  
soot. We recommend that you clean the  
unit every three months during opera-  
tion and have heater inspected yearly  
by a qualified service person.  
CAUTION: You must keep control  
areas, burner, and circulating air pas-  
sageways of heater clean. Inspect  
these areas of heater before each  
use. Have heater inspected yearly by  
a qualified service person. Heater  
may need more frequent cleaning due  
to excessive lint from carpeting, bed-  
ding material, pet hair, etc.  
incorrect:  
l Turn heater off (see TO TURN OFF  
GAS TOAPPLIANCE)  
l See troubleshooting  
14  
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We recommend you keep the burner  
and pilot assembly clean and free of  
dust and dirt.  
To clean these parts we recommend  
using compressed air no greater than  
30 PSI. Your local computer store,  
hardware store, or home  
center may carry compressed air in a  
can. You can use a vacuum cleaner in  
the blow position. If using com-  
pressed air in a can, please follow the  
directions on the can. If you don't fol-  
low directions on the can, you could  
damage the pilot assembly.  
1. Shut off the unit, including the  
pilot. Allow the unit to cool for  
at least thirty minutes.  
2 . Inspect burner, pilot and  
primary air inlet holes on  
injector holder for dust and dirt  
(See Figure 23).  
3 . B l o w a i r t h r o u g h t h e  
ports/slots and holes in the  
burner.  
4. Check the injector holder  
located at the end of the  
burner tube again. Remove  
any large particles of dust, dirt,  
lint, or pet hair with a soft cloth  
or vacuum cleaner nozzle.  
CABINET  
Air Passageways  
l Use a vacuum cleaner or pressur-  
ized air to clean.  
Exterior  
l Use a soft cloth dampened with a  
mild soap and water mixture. Wipe  
the cabinet to remove dust.  
Logs  
l If you remove logs for cleaning, re-  
fer to Installing Logs to properly re-  
place logs.  
Figure 24 - Pilot Air Inlet Hole  
l Replace logs if broken or chipped  
(dime size or larger).  
MAINBURNER  
Periodically inspect all burner flame holes  
with the heater running. All slotted burner  
flame holes should be open with yellow  
flame present. All round burner flame  
holes should be open with a small blue  
flame present. Some burner flame holes  
may become blocked by debris or rust,  
with no flame present. If so, turn off heater  
and let cool. Either remove blockage or  
replace burner. Blocked burner flame  
holes will create soot.  
5. Blow air into the primary air  
holes on the injector holder.  
6. In case any large clumps of  
dust have now been pushed  
into the burner repeat steps 3  
and 4.  
Clean the pilot assembly also. A yel-  
low tip on the pilot flame indicates dust  
and dirt in the pilot assembly. There  
is a small air inlet hole about two  
inches from where the pilot flame  
comes out of the pilot assembly (see  
Figure 24). With the unit off, lightly blow  
air through the air inlet hole. You may  
blow through a drinking straw if com-  
pressed air is not available.  
Figure 25 - Override Control System Diagram  
Figure 23 - Burner Primary Air  
Inlet  
15  
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PARTS NOT UNDER WARRANTY  
Contact authorized dealers of this  
product. If they cant supply original re-  
placement part(s) call PRO-COMs toll-  
free number (877)886-5989.  
ACCESSORIES  
REPLACEMENT PARTS  
Purchase these heater accessories  
from your local dealer. If they can not  
supply these accessories, contact  
PRO-COM for information. You can also  
write to the address listed on the front  
of this manual.  
Use only original replacement parts.  
This will protect your warranty cover-  
age for parts replaced under warranty.  
PARTSUNDERWARRANTY  
TECHNICALSERVICE  
Contact authorized dealers of this  
product. If they can't supply original  
replacement part(s) call the number  
on the back of manual. When  
contacting your dealer or PRO-COM,  
have ready:  
For questions about installation,  
operation, or troubleshooting, contact  
PRO-COM toll -free at (877)886-5989.  
l
l
l
Your name  
Your address  
Model and serial numbers  
of your heater  
SIDE SHELF  
l
l
How heater was malfunctioning  
Type of gas used (Propane/LP or  
Natural gas/NG)  
l
l
Purchase date  
Warranty card.  
Usually, we will ask you to return the  
defective part to the factory.  
SPECIFICATIONS  
SSU320RHL-GB  
SSU320RHL-B  
SSU320RHL-G  
SSU320RHL-S  
SSU320RHN-GB  
SSU320RHN-B  
SSU320RHN-G  
SSU320RHN-S  
Btu (Variable)  
Gas Type  
32,000  
LP Gas  
32,000  
Natural Gas  
Ignition  
Automatic or Electronic  
9" W.C.  
Automatic or Electronic  
4" W.C.  
Manifold Pressure  
Inlet Gas Pressure (In. of water)*  
Maximum  
14"  
11"  
10.5"  
5"  
Minimum  
Dimensions, Inches (H W D)  
×
×
Heater  
Carton  
26 1/8" 42 5/1616 7/8"  
26 1/8" 42 5/1616 7/8"  
×
×
×
×
18 7/8" 35 7/1630”  
18 7/8" 35 7/1630”  
×
×
×
×
Weight, lbs  
Stove  
Shipping  
Volts  
108  
117  
120  
108  
117  
120  
Watts  
32  
32  
*For purposes of input adjustment  
16  
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TROUBLESHOOTING  
NOTE: BEFORE YOU SWITCH TO ELECTRICCONTROL LEVEL FROM MANUAL CONTROL,  
YOU NEED TO TURN THE KNOB TO OFFLEVEL FIRST AND WAIT FOR ONE MINUTE,  
THEN TURN THE KNOB TO ELECTRIC.  
IN CASE OF ELECTRONICCONTROL LEVEL DOES NOT WORK, PLEASE TURN THE  
CONTROL KNOB COUNTERCLOCKWISE TO OFFLEVEL AND WAIT FOR ONE MINUTE.  
WARNING: If you smell gas  
l
Shut off gas supply.  
l Do not try to light any appliance.  
l
l
Do not touch any electrical switch; do not use any phone in your building.  
Immediately call your gas supplier from a neighbors phone. Follow the gas suppliers  
instructions.  
l
If you cannot reach your gas supplier, call the fire department.  
CAUTION: Never use a wire,  
needle, or similar object to clean  
ODS/pilot. This can damage ODS/  
pilot unit.  
WARNING: Make sure that  
power is turn off before proceeding.  
WARNING: Turn off and let cool  
before servicing. Only a qualified  
service person should service and  
repair heater.  
OBSERVED PROBLEM  
POSSIBLECAUSE  
REMEDY  
No spark when IGN/OFF is pressed  
1. No power to heater  
1. Check the electric power  
2. Place or replace the battery  
2. No battery in remote control or bat-  
tery isnt correct orientation  
3. ON/OFF switch not ON  
3. Turn ON/OFF switch ON  
4. Check the wire for damage and  
make sure connection is tight  
5. Replace Pilot  
4. Wire is damaged or loose  
5. Pilot electrode position is not cor-  
rect  
6. System halt  
6. Place the control knob of manual  
override on OFF position for at  
least 1 minute, then turn to ELEC-  
TRIC position  
Spark at ODS/pilot but no ignition  
1. Gas supply turned off or equipment  
shutoff valve closed  
1. Turn on gas supply or open equip-  
ment shutoff valve  
2. Air in gas lines when installed  
2. Press ON/OFF button again until air  
is removed  
3. Depleted gas supply  
4. ODS/pilot is clogged  
3. Contact local gas company  
4. Clean ODS/pilot (see Cleaning and  
Maintenance, page 14 )  
5. Gas inlet supply pressure not cor-  
rect  
5. Have qualified service technician  
check inlet pressure  
6. Wire is damaged or loose  
6. Check the wire and make wire cor-  
rect  
7. Pilot electrode position is not cor-  
rect  
7. Replace Pilot  
8. Gas valve or regulator is damaged  
8. Contact dealer or PROCOM  
ODS/pilot has flame but continues to 1. Thermocouple connection loose  
spark  
1. Check that connectors are secure  
on module  
2. Low gas pressure  
3. Dirty or partially clogged ODS pilot  
2. Contact local gas company  
3. Clean ODS/pilot (see Cleaning and  
Maintenance, page 14)  
4. Thermocouple damaged  
5. Gas valve or regulator damaged  
17  
4. Replace thermocouple  
5. Contact dealer or PROCOM  
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TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLECAUSE  
REMEDY  
ODS/pilot has flame but burner does  
not light  
1. Burner injector clogged  
1. Clean burner (see Cleaning and  
Maintenance, page 14) or replace  
burner injector  
2. Inlet gas pressure is too low  
2. Contact local gas company  
3. Thermocouple leads disconnected 3. Reconnect leads (see wiring  
or improperly connected  
4. Batteries weak  
diagram)  
4. Replace batteries  
Delayed ignition at burner  
1. Manifold pressure is too low  
2. Burner parts or injector clogged  
1. Contact local gas company  
2. Clean burner (see Cleaning and  
Maintenance, page 14)  
Burner backfiring during combustion  
1. Damaged burner injector  
1. Clean burner injector (see Clean-  
ing and Maintenance, page 14)  
2. Excessive supply pressure dam- 2. Replace gas regulator  
aged regulator  
Slight smoke or odor during initial op- 1. Residues from manufacturing pro- 1. Problem will stop after a few hours  
eration  
cesses  
of operation.  
2. Not enough air  
2. Check burner for dirt and debris. If  
found, clean burner. (See Cleaning  
and Maintenance, page 14)  
3. Excessive supply pressure damaged 3. Replace gas regulator  
regulator  
Dark residue on logs or inside of fire- 1. Improper log placement  
place  
1. Properly locate logs (see Log  
Placement, page 10)  
2. Air holes at burner inlet blocked  
2. Clean out air holes at burner inlet  
Periodically repeat as needed  
3. Burner flame holes blocked  
3. Remove blockage or replace burner  
Heater produces a clicking/ticking  
noise just after burner is lit or shut off  
1. Metal expanding while heating or 1. This is common with most heaters.  
contracting while cooling  
If noise is excessive, contact quali-  
fied service person  
White powder residue forming within 1. Heated vapors from furniture polish, 1. Turn heater off when using furniture  
burner box or on adjacent walls or fur-  
niture  
wax, carpet cleaners, etc. turn into  
white powder residue  
polish, wax, carpet cleaner, or simi-  
lar products  
18  
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TROUBLESHOOTING  
Continued  
OBSERVED PROBLEM  
POSSIBLECAUSE  
REMEDY  
Heater produces unwanted odors  
1. Heater is burning vapors from paint, 1. Ventilate room. Stop using odor  
hair spray, glues, etc. (See IMPOR-  
TANT statement at beginning of  
troubleshooting)  
causing products while heater is  
running  
2. Gas leak. See WARNING Statement 2. Locate and correct all leaks (see  
at beginning of troubleshooting  
Checking Gas Connections, Page  
9)  
Heater shuts off in use (ODS 1. Not enough fresh air is available  
1. Open window and/or door for, venti-  
operates)  
lation  
2. Low line pressure  
2. Contact local propane/LP gas com-  
pany  
3. ODS/pilot is partially clogged  
3. Clean ODS/pilot (see Cleaning Page  
14)  
Gas odor exists even when heater is 1. Gas leak. See WARNING Statement 1. Locate and correct all leaks (see  
shut off  
at beginning of troubleshooting  
Checking Gas Connections, Page  
9)  
Gas odor during combustion  
1. Foreign matter between control valve 1. Remove foreign matter  
and burner  
2. Gas leak. See WARNING Statement 2. Locate and correct all leaks (see  
at beginning of troubleshooting  
Checking Gas Connections, Page  
9)  
Moisture/condensation on windows 1. Not enough combustion/ventilation 1. Refer to Air for Combustion and Ven-  
air tilation requirements, Page 5  
19  
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ILLUSTRATED  
PARTS BREAKDOWN  
SSU320RHL-GB  
SSU320RHN-GB  
SSU320RHN-B  
SSU320RHN-G  
SSU320RHN-S  
SSU320RHL-B  
SSU320RHL-G  
SSU320RHL-S  
QTY  
Key No.  
Part Number  
Description  
NG LP  
1
2
SLU35A410(NG) BURNER ASSEMBLY  
SLU35A410(LP) BURNER ASSEMBLY  
1
1
3
SLU35A420  
ML091-05  
ML091-10  
ML056-04  
SLU35A031  
NAY03-05-01  
AL092-01  
BURNER ASSEMBLY  
INJECTOR  
1
1
1
4
5
INJECTOR  
1
1
1
1
1
6
CONNECTOR  
OUTLET TUBE  
IGNITOR CABLE  
IGNITOR  
1
1
1
1
1
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
QL027-02  
QL028-02  
INJECTOR  
INJECTOR  
1
ND4703X400-RH ODS  
ND4908X400-RH ODS  
1
1
1
1
1
1
MCL08-01  
KNOB  
1
1
1
1
1
SL035A032  
NV2020-22  
SLU35A020  
NRV82FB-4  
NRV82FB-9  
NAYB02-00  
NAYB01-00  
ODS INLET TUBE  
GAS VALVE  
INLET TUBE ASSEMBLY  
REGULATOR  
REGULATOR  
1
1
1
ELECTRONIC MODULE  
REMOTE CONTROL  
1
1
20  
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ILLUSTRATED  
PARTS BREAKDOWN  
SSU320RHN-GB  
SSU320RHN-B  
SSU320RHN-G  
SSU320RHN-S  
SSU320RHL-GB  
SSU320RHL-B  
SSU320RHL-G  
SSU320RHL-S  
QTY  
SSU320RHN-B  
Key  
Part Number  
No.  
Description  
SSU320RHN-GB  
SSU320RHL-GB  
SSU320RHN-G SSU320RHN-S  
SSU320RHL-B  
SSU320RHL-G  
SSU320RHL-S  
1
2
3
SLU35A102-GB TOP  
SLU35A102-B TOP  
SLU35A102-G TOP  
SLU35A102-S TOP  
SLU35A130-GB DOOR WITH SCREEN  
SLU35A130-B DOOR WITH SCREEN  
SLU35A130-G DOOR WITH SCREEN  
SLU35A130-S DOOR WITH SCREEN  
SLU35A106-GB ACCESS PANEL  
SLU35A106-B ACCESS PANEL  
SLU35A106-G ACCESS PANEL  
1
1
1
1
1
1
1
1
1
1
1
SLU35A106-S  
SLU35A101C  
SLU35A103  
SLU35A201  
SLU35A108  
SLU35A116  
SLU35A401  
ACCESS PANEL  
BACK  
1
1
1
1
1
1
1
1
1
2
4
5
6
7
8
9
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
2
LOUVER ASSEMBLY  
FIREBOX ASSEMBLY  
CABINET BOTTOM  
LOWER FRONT PANEL  
FIREBOX FLOOR  
DOOR HINGE  
10 SLU35A132  
11 SLU35A131  
12 SLU35A105  
DOOR HINGE  
SIDE  
21  
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