Procom Outdoor Fireplace AL500HYLA User Manual

OUTDOOR GAS  
FIREPLACE  
OWNER’S OPERATION AND INSTALLATION MANUAL  
AL500HYLA  
50,000 BTU/Hr  
Manually Controlled  
IMPORTANT:  
Read  
this  
WARNING: If the information in this manual is  
not followed exactly, a fire or explosion may result  
causing property damage, personal injury, or loss  
of life.  
owner's manual carefully and  
completely before trying to  
assemble, operate, or service  
this heater.  
FOR YOUR SAFETY:  
Do not store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any other  
appliance.  
WARNING:  
installation,  
alteration,  
maintenance can cause injury  
or property damage. Read the  
Improper  
adjustment,  
service,  
or  
WHAT TO DO IF YOU SMELL GAS:  
Do not try to light any appliance.  
Do not touch any electrical switches; do not use  
any phones in your building.  
Immediately call your gas supplier from a  
neighbor’s phone, follow the gas supplier’s  
instructions.  
installation,  
operating  
and  
instructions  
maintenance  
thoroughly before installing or  
servicing this equipment  
If you cannot reach your gas supplier, call the fire  
department.  
WARNING: FOR Outdoor Use  
Only.  
Installation and service must be performed by a  
qualified installer, service agency or the gas supplier.  
Save this manual for future reference.  
Installer: Leave this manual with customer.  
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PRODUCT FEATURES  
Caution: Some of the steel edges may  
be sharp. Please use caution when  
assembling the unit.  
SAFETY PILOT  
The heater has a pilot with a safety shutoff system.  
The safety pilot is a required feature for outdoor  
heaters. It shuts off the heater if flame is extinguished  
by rough wind.  
INSTALLATION INSTRUCTIONS:  
1. Remove grate out of base and set flat on floor.  
2. Take log foam package out of base. Please note  
each log fits the number marked on foam package.  
3. Unscrew the 16 screws that attach the top panel  
and the middle base with short columns. Remove  
top panel and short columns. Then set flat on the  
floor. (See FIG.3)  
PIEZO IGNITION SYSTEM  
This heater has a piezo igniter. This system requires  
no matches, batteries, or other sources to light heater.  
INSTALLATION  
TOOLS REQUIRED:  
Philips screwdriver  
Wrench  
Note: Short Columns and Self-tapping Screws are  
used for packing only.  
Check if you have the items listed below before  
installation.  
Logs: 10  
M4×10 screw: 32  
Column: 4  
Fixing hoop: 1  
Handle: 1  
4×14 self-tapping screw: 5  
M5×10 screw: 4  
Log grate: 1  
Hex head screw: 2  
Screen: 4  
Figure 3-Burner fixing plate  
4. Place grate on burn plate. Make sure to line up the  
red mark and five holes of grate with that of burn  
plate. Then secure grate to burn plate with 5 4×  
14 Self-tapping Screws. (See FIG.4)  
Figure 4-Place grate on burn plate  
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INSTALLATION INSTRUCTIONS  
7. Attach the four columns to the burner plate with  
M4×10 screws provided. Do not tighten at this  
time. (See FIG.7)  
Continued  
5. Install logs 1,2,3,4,5 by inserting each log  
screw into holes of corresponding grate  
branch . Make sure each log is placed in  
proper sequence.(See FIG 5.)  
Note: If the log is too loose or the screw can’t be  
pulled down after inserting the log screw, screw the  
nuts to adjust the clearance between nuts and  
logs.  
Figure 7-Column installation  
Figure 5-Installing log 1.2.3.4.5  
6. Install logs 6,7,8,9,10 as step 5.(See FIG.6)  
Figure 6-Installing log 6.7.8.9.10  
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8. Set the top panel in place on the columns and  
secure with M4×10 screws provided. Do not  
tighten at this time. (See FIG.8)  
12. From the outer side, use M5×10 screws to  
fasten the fixing hoop on the right and left support.  
Fasten the other side of the fixing hoop after the  
cylinder is in place. (See FIG.11)  
Figure 11-The fixing hoop installation  
Figure 8-Top panel installation  
CONNECTING TO GAS SUPPLY  
9. Attach the screens to columns with M4 ×10  
screws provided. Do not tighten at this time. (See  
FIG.9)  
Note: The installer must supply an external regulator  
with a hose (with 5/8” nut at one end, and a regulator  
at the other end) and a 20# Vertical Acme with OPD  
LP cylinder.  
1. Turn the door knob clockwise and open heater  
door.  
2. Remove dustproof wrap from regulator.  
3. Set cylinder flat on base compartment (See FIG.12)  
4. Connect regulator with cylinder. Tighten with care.  
Do not over-pressurize the valve.  
5. Before opening gas supply valve, make sure  
control knob is in the OFF position. Open gas  
supply valve. Apply a mixture of liquid soap and  
water to all joints. Do not use an open flame.  
Bubbles forming show  
a
leak. Check all  
connections for leaks immediately.  
Figure 9-Screens installation  
10. Tighten the screws of step 8,9,10 to finish  
installation.  
11. Attach the handle to the middle base with 2 hex  
head screws provided. (See FIG.10)  
Figure 12-Cylinder set and pipe  
installation  
Figure 10-Handle installation  
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CONNECTING TO GAS SUPPLY  
OPERATING HEATER  
Continued  
Continued  
TO TURN OFF HEATER:  
FUEL REQUIREMENTS:  
1. Turn gas control knob to the “OFF” position.  
2. If heater is not to be used, shut off cylinder valve.  
3. Do not attempt to relight heater within 5 minutes  
after the propane cylinder valve has been closed.  
Connect regulator/hose with standard 20-pound  
LP cylinder coupler.  
Call the LP gas supplier to inspect the cylinder.  
Do not use a damaged LP gas cylinder.  
Do not use LP gas without proper  
decompression.  
Do not connect irregular LP gas supply with  
heater.  
Use only LP gas on this heater. Do not convert to  
other gases.  
RESTART HEATER:  
1. Turn gas control knob clockwise to “OFF” position.  
2. Wait 5 minutes before restarting.  
3. Repeat step 5,6,7.  
MAINTENANCE AND STORAGE  
CAUTION: It is dangerous to use a damaged  
or rusted cylinder.  
1. The Lp-gas supply cylinder to be used must be  
constructed and marked in accordance with the  
specifications for LP-gas cylinder of the U.S.  
Department of transportation.  
2. Storage of an appliance indoors is permissible only  
if the cylinder is disconnected and removed from  
the appliance. Cylinders must be stored outdoors  
in a wellventilated area out of the reach of children.  
Disconnected cylinders must have threaded valve  
plugs tightly installed and must not be stored in a  
building, garage or any other enclosed area.  
3. The pressure regulator and hose assembly  
supplied with the appliance must be used and a  
statement that replacement pressure regulators  
and hose assemblies must be those specified by  
the appliance manufacturer.  
OPERATING HEATER  
This heater is designed for use with LP gas. You may  
light the heater directly.  
LP gas is heavier than air. If it leaks from joint, it may  
sink down to the floor and mix with ambient air to form  
a detonable mixture. If you have questions, contact  
your LP dealer for instructions or service.  
Warning: Fire, burn, inhalation and explosion  
hazard. Keep solid combustibles, such as  
building materials, paper or cardboard, at safe  
clearances from the heater. Never use heater in  
the vicinity of gasoline, solvent, paint thinner or  
other combustibles.  
4. If the connection to the LP-gas cylinder is other  
than Type I, II or III (as described in the Standard  
for  
Cylinder  
Connection  
Devices,  
ANSI  
Caution: When heater runs in the presence of  
other people, the user is responsible to properly  
offer those present safety precautions and  
hazard information.  
Z21.81/CGA 6.25), the cylinder with its mating  
fitting shall be provided by the appliance  
manufacturer. Supplying the cylinder may be  
accomplished by a method controlled by the  
manufacturer that will result in both the appliance  
and the cylinder being available at the time of  
purchase.  
LIGHTING INSTRUCTIONS:  
Follow adaptable lighting instructions. Apply soap  
solution to all joints. Bubbles forming show a leak. Do  
not use a match or an open flame to detect leak. Light  
heater after ensuring that no gas leak exists.  
5. The cylinder supply system must be arranged for  
vapor withdrawal.  
6. The cylinder used must include a collar to protect  
the cylinder valve.  
7. Have the heater inspected by qualified service man  
before each use or at least annually.  
START HEATER:  
1. Turn the control valve knob clockwise to the “OFF”  
position.  
8. Check the POL fitting for any damage before each  
use and replace if any damage is found.  
9. Turn off cylinder valve when the heater is not to be  
used.  
2. Turn the door knob clockwise and open the heater  
door.  
3. Check all connections as described in the  
“Connecting to Gas” section of this manual on  
page 5.  
4. Fully open the valve on the propane cylinder.  
5. Push in gas control knob and turn it to IGN/ON  
position. Then Push and release the ignition button  
repeatedly until there is a flame at the pilot.  
6. Keep control knob pressed in for 30 seconds after  
ignition, then release.  
7. Turn the burner on to maximum rate and then set  
to desired setting or remain on HI.  
8. Replace heater compartment door.  
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PILOT AND BURNER:  
Clean dust with a vacuum cleaner.  
MAINTENANCE AND STORAGE  
Continued  
11.Spiders and insects can nest and live in outdoor  
appliances, especially in the burners and orifices.  
This will interrupt the normal flow of LP gas to the  
heater and can be a very dangerous situation.  
Inspect for insect infiltration of burner/orifice when  
one of the following occurs:  
A. The smell of gas along with predominating yellow  
tipping of the burner flames.  
B. Heater can not reach desired temperature.  
C. Uneven burner flow.  
BURNER AIR INLET HOLE:  
We recommend that you clean the unit every three  
months or after 2500 hours operation. We also  
recommend that you keep the burner tube and pilot  
assembly clean and free of dust. To clean these parts,  
we suggest using compressed air no greater than 30  
PSI. You can also use a vacuum cleaner in the blow  
position. If using compressed air in a can, please  
follow the directions on the can. Otherwise, you might  
damage the pilot assembly.  
D. Burner makes popping noises during normal use or  
shutdown.  
1. Shut off the unit, including the pilot. Allow the unit to  
cool for at least thirty minutes.  
12. When heater to be stored outdoors, detach  
connection between LP cylinder and heater.  
Remove cylinder from heater and store in  
accordance with chapter 5 of the standard for  
Storage and Handling of liquified gas.  
2. Inspect burner, pilot, and primary air inlet holes on  
injector holder for dust and dirt. (See FIG.13)  
3. Blow air through the ports/slots and holes in the  
burner.  
4. Check the injector holder again, remove any large  
particles of dust and dirt with a soft cloth or vacuum  
cleaner nozzle.  
13. Adopt rainproof cover (provided with the heater) to  
avoid rust of heater when not in use.  
5. Blow air into the primary air holes on the injector  
holder.  
6. In case large clumps of dust have been pushed into  
the burner, repeat steps 3 and 4.  
Clean the pilot assembly also. A yellow tip on the pilot  
indicates dust and dirt in the pilot assembly.  
WARNING: Local codes for installation of propane  
systems may vary considerably. Therefore, ask your  
local propane supplier for advice on propane system  
installation. In the absence of local codes, install in  
accordance with Standard for the Storage and  
Handling of Liquified Petroleum Gases ANSI/NFPA  
58-1995 and National Fuel Gas Code ANSI  
Z223.1-1996. Your supplier, fire marshal or library  
should have a copy. The propane used must be  
arranged for vapor withdrawal. Propane cylinders  
must be secured in the upright position to keep them  
from falling or being knocked over.  
GENERAL INFORMATION  
During use, liquid propane in a cylinder vaporizes. As  
it vaporizes, the propane cools itself. If this cooling  
process lasts too long and proceeds too fast, the  
propane temperature and pressure will fall so low that  
the heater operation may be improper or even halt.  
Often frost forming on the outside of the propane  
container warns excessive refrigeration.  
Recommendations on how to reduce refrigeration:  
A. Provide considerably more propane than you plan  
to consume, it’s better to provide twice as much.  
B. Fill containers frequently, especially in cold  
weather. Never allow propane to fall below  
one-third of container capacity.  
Figure 13-Injector Holder  
On Outlet Burner Tube  
EXTERIOR:  
Use a soft cloth dampened with a mild soap and water  
mixture. Wipe the cabinet to remove dust.  
LOGS:  
If you remove logs for cleaning, refer to installing logs,  
Pages 3 and 4 to properly replace logs. Replace logs  
if broken or chipped.  
MAIN BURNER:  
CLEANING AND MAINTENANCE  
Periodically check all burner flame holes with the  
heater running. All slotted burner flame holes should  
be open with a yellow flame present. Some burner  
flame holes may become blocked by debris or rust,  
with no flame present. If so, turn off heater and let  
cool. Either remove blockage or replace burner.  
Blocked burner flame holes will create soot.  
CAUTION: You must keep control areas and  
top panel of heater clean. Inspect these areas of  
heater before each use. Have heater inspected  
yearly by a qualified service person.  
WARNING: Shut off heater and let cool before  
servicing.  
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PARTS NOT UNDER WARRANTY:  
SERVICE INDICATIONS:  
A hazardous condition may result if a heater has  
been modified or is not functioning properly. When  
the heater is working properly:  
Contact authorized dealers of this product or Parts Central if  
they can't supply original replacement part(s) Call PRO-COM's  
Parts Department at 1-877-886-5989 for referral information.  
1. The flame is contained within the heater.  
2. The flame is essentially yellow.  
3. There is no strong disagreeable odor, eye  
burning or other physical discomfort.  
4. No smoke or soot exists internal or external to  
the heater.  
When calling PRO-COM, have ready  
Model number of your heater  
The replacement part number  
ACCESSORIES  
Purchase these heater accessories from your local  
dealer or Parts Central. If they cannot supply these  
accessories call PRO-COM’s Sales Department at  
1-877-886-5989 for referral information. You can also  
write to the address listed on the back page of this  
manual.  
5. No unplanned or unexplained shut down of the  
heater occur.  
REPLACEMENT  
REPLACEMENT PARTS:  
Note: Use only original replacement parts. This will  
protect your warranty coverage for parts replaced  
under warranty.  
SPECIFICATIONS  
Btu  
50000  
PARTS UNDER WARRANTY:  
Gas Type  
Ignition  
LP Gas Only  
Piezo  
Contact authorized dealers of this product. If they  
can't supply original replacement part(s) call  
Inlet Gas Pressure* (In. of water)  
PRO-COM's Technical Service  
Department at  
Maximum  
Minimum  
13”  
11”  
1-877-886-5989 for referral information.  
When calling PRO-COM or your dealer, have  
ready  
Dimensions, Inches (HxWxD)  
Stove  
42 9/16”x26”x26”  
Carton  
Weight, Lbs  
Stove  
Shipping Weight  
* For purpose of shipment adjustment.  
30 5/16”x27 3/4”x27 3/4”  
Your name  
Your address  
141  
163  
Model and serial numbers of your heater  
How heater was malfunctioning  
Type of gas used (propane/LP or natural gas)  
Usually, we will ask you to return the defective  
part to the factory.  
TROUBLESHOOTING  
POSSIBLE CAUSE  
REMEDY  
OBSERVED PROBLEM  
Burner does not light.  
1.  
Air in gas lines.  
1.  
Continue holding down control knob.  
Repeat igniting operation until air is  
removed.  
2.  
3.  
4.  
5.  
6.  
7.  
Check gas pressure.  
Fully open gas supply.  
Check air passageway.  
Clean burner.  
2.  
3.  
4.  
5.  
6.  
7.  
Inlet gas pressure is too low.  
Gas supply turned off.  
Air passageway on heater blocked.  
Burner orifice clogged.  
Turn control knob to ING/ON position.  
Press down control knob.  
Control knob not in ING/ON position.  
Control knob not fully pressed in while  
in ING/ON position.  
1.  
Ignitor electrode positioned wrong.  
1.  
2.  
3.  
4.  
Reposition ignitor.  
Replace ignitor.  
Replace ignitor cable.  
Connect electrode to ignitor cable.  
When ignitor buttons pressed in, there  
is no spark at safety Pilot.  
2.  
3.  
4.  
Ignitor electrode broken.  
Broken ignitor cable.  
Ignitor electrode not connected to  
ignitor cable.  
1.  
2.  
Replace thermocouple.  
Clean thermocouple electrode.  
Burner fire does not last.  
1.  
2.  
Damaged thermocouple.  
Thermocouple  
corrosion.  
electrode  
3.  
4.  
Damaged control valve.  
Control knob not pressed long  
enough.  
3.  
4.  
Replace control valve.  
After ODS/pilot lights, keep control  
knob pressed in for 30 seconds.  
Hand tighten connection or replace  
thermocouple.  
5.  
6.  
Thermocouple  
connection  
5.  
6.  
loose at control valve.  
Pilot flame not touching  
thermocouple.  
Contact qualified service man.  
8
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PARTS LIST  
This list contains replaceable parts used in your heater. When ordering parts, follow the  
instructions listed under Replacement Parts on page 7 of this manual.  
HP500MA  
KEY  
NO.  
PART  
DESCRIPTION  
QTY.  
1
NUMBER  
AB01001  
Top Panel  
1
Mesh Screen  
Mesh Screen  
Column  
2
2
6
6
6
1
1
2
1
1
4
2
AB29001  
AB29002  
AL002-01  
AL009-01  
AL01002  
AL033-01  
AL013-01  
AL011-01  
AB01004  
AB01005  
AL071-01  
3
4
Burner Fixing Plate  
MID Base  
5
6
7
Support Part  
Support  
8
Door  
9
Base  
10  
11  
12  
Universal Wheel Fixing Plate  
Universal Wheel  
9
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ILLUSTRATED  
PARTS BREAKDOWN  
AL500HYLA  
10  
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PARTS LIST  
This list contains replaceable parts used in your heater. When ordering parts, follow the  
instructions listed under Replacement Parts on page 7 of this manual.  
HP500MA  
KEY  
NO.  
PART  
DESCRIPTION  
QTY.  
NUMBER  
1
1
1
1
1
1
1
1
1
1
1
1
Burner  
NBY50-200A1  
NDW-L600×4  
AB31002  
1
Safety Pilot  
2
Safety Pilot Inlet Tube ASM  
Control Valve  
3
NV2020-1217  
AL031-01  
4
Washer  
5
Gas Outlet Tube ASM  
Control Valve Main Inlet Nut  
Control Cabinet  
Control Knob  
AB31001  
6
7
AL030-01  
8
AL016-01  
9
ML031-03  
ML083-03  
ML029-01  
AL037-01  
Ignitor  
10  
11  
12  
Control Valve Fixing Nut  
Injector  
11  
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ILLUSTRATED  
PARTS BREAKDOWN  
AL500HYLA  
12  
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This list contains replaceable parts used in your heater. When ordering parts, follow the  
instructions listed under Replacement Parts on page 7 of this manual.  
LOGS LIST  
AL500HYLA  
KEY  
NO.  
PART  
DESCRIPTION  
QTY.  
NUMBER  
AL057-01  
AL057-02  
AL057-03  
AL057-04  
AL057-05  
AL057-06  
AL057-07  
AL057-08  
AL057-09  
AL057-10  
1
1
1
1
1
1
1
1
1
1
Log 1  
Log 2  
Log 3  
Log 4  
Log 5  
Log 6  
Log 7  
Log 8  
Log 9  
Log 10  
1
2
3
4
5
6
7
8
9
10  
13  
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LOGS LIST  
AL500HYLA  
NANJING PRO-COM ELECTRIC APPLIANCE CO.,LTD.  
#6 CHUANGYE ROAD, HIGH NEW TECH. ZONE,  
NANJING, 210061, CHINA  
PRO-COM Toll-Free number: 1-877-886-5989  
14  
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