COMPACT VENT-FREE
FIREPLACE SYSTEM
’
OWNER S OPERATION AND INSTALLATION MANUAL
EN250RYLB-O
WARNING: If the information in
this manual is not followed exactly, a
fire or explosion may result caus-
ing property damage, personal injury,
EL250RYLB-O
Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
ꢀ Do not try to light any appliance.
ꢀ Do not touch any electrical switch;
do not use any phone in your building.
ꢀ Immediately call your gas supplier
from a neighbor’s phone. Follow the gas
supplier’s
instructions.
ꢀ If you cannot reach your gas supplier,
call the fire department.
WARNING: Improper installation,
adjustment, alteration, service or main-
tenance can cause injury or property
damage. Refer to this manual for correct
installation and operational procedures. For
assistance or additional information con-
sult a qualified installer, service agency or
gas supplier.
Installation and service must be performed
by a qualified installer, service agency,
or gas supplier.
WARNING: This is an unvented gas-
fired heater. It uses air (oxygen) from the
room in which it is installed. Provi-
sions for adequate combustion and venti-
lation air must be provided. Refer to
Air For Combustion and Ventilation sec-
tion on page 5 of this manual.
This appliance may be installed in an
aftermarket*, permanently located, manufac-
tured (mobile) home, where not prohibited
by local codes.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
Continental Appliance Inc./U.S. Office
5 Musick
4600 Highlands Parkway S.E.
Irvine
Suite# D/E
CA 92618
Smyrna GA 30080
WATER VAPOR:
ABY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion.An
unvented room heater productes approximately one
(1) ounce (30ml) of water for every 1,000 BTU’s (.3KW’s)
of gas input per hour. Refer to page 4.
Nanjing PRO-COM Electric Appliance Co.,Ltd.
#6 Chuangye Road,High New Tech.Zone,
Great Bridge Road North,Nanjing,210061,China.
Installer: Please leave these instructions with the
consumer.
Consumer: Please retain these instructions for
future use.
TOLL-FREE PHONE NUMBER: (877)886-5989
*Aftermarket: Completion of sale, not for purpose of
resale, from the manufacturer.
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SAFETY INFORMATION
WARNINGS
5. Do not use this heater as
a
Due to high temperatures, the
appliance should be located out of
traffic and away from furniture
and draperies.
I M P O R TA N T:
R e a d
t h i s
wood-burning heater. Use only
the logs provided with the heater.
owner’s manual carefully and
completely before trying to
assemble, operate, or service
this heater. Improper use of
this heater can cause serious
injury or death from burns,
6. Do not add extra logs or ornaments
such as pine cones, vermiculite, or
rock wool. Using these added
items can cause sooting. Do not
add lava rock around base. Rock
and debris could fall into the con
trol area of heater. After servicing,
always replace screen before op
erating heater.
Do not place clothing or other
flammable material on or near the
appliance. Never place any objects
in the fireplace.
fire,
explosion,
electrica l
shock, and carbon monoxide
poisoning.
Heater becomes very hot when
running fireplace. Keep children and
adults away from hot surfaces to
avoid burns or clothing ignition.
Fireplace will remain hot for a time
after shutdown. Allow surfaces to
cool before touching.
DANGER: Carbon monoxide
poisoning may lead to death!
7. You must operate this heater with
the heater screen in place. Make
sure heater screen is in place
before running heater.
Carbon
Monoxide
Poisoning:
Early signs of carbon monoxide
poisoning resemble the flu with
headaches, dizziness, or nausea.
If you have these signs, the heater
may not be working properly. Get
fresh air immediately! Have heater
serviced. Some people are more affected
by carbon monoxide than others. These
include pregnant women, people with heart
or lung disease or anemia, those under
the influence of alcohol, and those
at high altitudes.
8. This heater is designed to be
smokeless. If logs ever appear to
smoke, turn off heater and call a
q u a l i f i e d s e r v i c e p e r s o n .
Note: During initial operation, slight
smoking could occur due to log
curing and heater burning
manufacturing residues.
9. To prevent the creation of soot,
follow the instructions in the
Cleaning and Maintenance Section,
page 12.
Carefully supervise young children
when they are in the room with
fireplace.
You must operate this heater with
the heater screen in place. Make sure
heater screen is in place before run-
ning heater.
Keep the appliance area clear and
free from combustible materials,
gasoline, and other flammable
vapors and liquids.
10.Before using furniture polish, wax,
carpet cleaner, or similar products,
turn heater off. If heated, the
vapors from these products may
create a white powder residue
within burner box or on adjacent
walls or furniture.
Propane/LP Gas: Propane/LP gas is
odorless. An odor-making agent
is
added to Propane/LP gas. The odor
helps you detect a Propane/LP gas leak.
However, the odor added to Propane/LP
gas can fade. Propane/LP gas may be
present even though no odor exists.
1. This appliance is only for use
with the type of gas indicated
on the rating plate. This
appliance is not convertible for
use with other gases.
2. Do not place Propane/LP
supply tank(s) indoors.
3. If you smell gas
11. This heater needs fresh air
ventilation to run properly. This
heater has an Oxygen Depletion
Sensing (ODS) safety shutoff
system. The ODS shuts down the
heater if not enough fresh air is
available. See the Air for Combustion
and Ventilation Section, pages 5
through 6. If heater keeps shutting off,
see Troubleshooting, pages 13
through 14.
Make certain you read and understand
all warnings. Keep this manual for
reference. It is your guide to safe and
proper operation of this heater.
ꢀ
ꢀ
ꢀ
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch;
do not use any phone in your
building.
WARNING: Any change to
this fireplace or its controls can
be dangerous.
ꢀ
ꢀ
Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
If you cannot reach your gas
supplier, call the fire department.
12. Do not run heater
WARNING: Do not allow fans
to blow directly into the heater. Avoid
any drafts that alter burner flame
patterns. Ceiling fans can create
drafts that alter burner flame
patterns. Altered burner patterns can
cause sooting.
ꢀ
Where flammable liquids or vapors
are used or stored.
ꢀ
Under dusty conditions.
4. This heater shall not be installed
in a bedroom or bathroom.
13.Do not use this heater to cook
food or burn paper or other objects.
14. Do not use heater if any part has
been under water. lmmediately call
a qualified service technician to
inspect the room heater and to
replace any part of the control
system, and any gas control which
has been under water.
WARNING: Do not use acces-
sories not approved for use with
this heater.
3
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SAFETY
INFORMATION
Continued
UNPACKING
LOCAL CODES
1. Remove top inner pack.
lnstall and use heater with care.
Follow all local codes. In the
absence of local codes, use the
latest edition of The National Fuel
Gas Code. ANSZ223.1, also known
as NFPA54*.
*Available from:
American National Standards
lnstitute, lnc.
1430 Broadway
New York. NY10018
National Fire Protection
Association, lnc.
Batterymarch Park
15. Turn off and unplug heater and
let cool before servicing. Only a
qualified service person should
service and repair heater.
16. Operating heater above elevations
of 4,500 feet could cause pilot
outage.
17. Do not operate heater if any log
is broken. Do not operate heater
if a log is chipped (dime-sized or
larger).
18. To prevent performance problems,
do not use fuel tank of less than
100 lbs. capacity.
2. Tilt carton so that fireplace is upright.
3. Remove protective side packaging.
4. Slide fireplace out of carton.
5. Remove protective plastic wrap.
6. Remove two self-tapping screws
on the screw , then lift and
pulling forward.
7. Remove log set by cutting plastic
ties.
8. Carefully unwrap logs.
9. Check for any shipping damage. If
fireplace or logs are damaged,
promptly inform dealer where you
bought the fireplace from.
Quincy. MA 02269
This heater is designed for vent-
free operation. State and local codes
in some areas prohibit the use of
vent-free heaters.
PRODUCT IDENTIFICATION
PRODUCT FEATURES
Mantel
SAFETY PILOT
Decorative
Frame
This heater has a pilot with an
Oxygen Depletion Sensing (ODS)
safety shutoff system. The ODS/
pilot is a required feature for vent-
free room heaters. The ODS/pilot
shuts off the heater if there is not
enough fresh air.
Stove Cabinet
Screen
Log
Heater control
(Inside door)
Remote control SYSTEM
This fireplace has a remote transimit-
ter.This system requires three
batteries, and provides electric
power outlet to operate.
Figure1-Compact Vent-Free Fireplace
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion.An unvented room
heater productes approximately one (1) ounce (30ml) of wter for
every 1,000 BTU’s (.3KW’s) of gas input per hour.
Unvented room heaters are recommended as supplemental heat
(a room) rather than a primary heat source (an entire house) .In
most supplemental heat application, the water vapor does not
create a problem. In most applications, the water vapor enhances
the low humidity atmosphere experience during cold weather.
The following steps will help insure that water vapor does not
become a problem.
1. Be sure the heater is sized properly for the application,
including ample combustion air and circulation air.
2. If high humidity is experienced, a dehumidifier may be used
to help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat
source.
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AIR FOR COMBUSTION AND VENTILATION
Unusually Tight Construction
Confined and Unconfined Space
WARNING: This heater shall
not be installed in a confined space
or unusually tight construction
unless provisions are provided for
adequate combustion and ventila-
tion air. Read the following in-
structions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
The air that leaks around doors
and windows may provide enough
fresh air for combustion and
ventilation. However, in buildings of
unusually tight construction, you
must provide additional fresh air.
Unusually tight construction is
defined as construction where:
a) walls and ceilings exposed to
the outside atmosphere have a
continuous water vapor retarder with
a rating of one perm ( 6×10-11 kg per
pa-sec-m2) or less with openings
gasketed or sealed and
The National Fuel Gas Code, ANS
Z223.1 defines a confined space as
a space whose volume is less
than 50 cubic feet per 1,000 Btu per
hour (4.8 m3 per kw) of the aggre-
gate input rating of all appliances
installed in that space and an
unconfining space as a space
whose volume is not less than 50
cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate
input rating of all appliances in-
stalled in that space. Rooms com-
municating directly with the space
in which the appliances are
installed*, through openings not
furnished with doors, are consid-
ered a part of the unconfined
space.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from
National Fuel Gas Code, NFPA 54/
ANSZ 223.1.Section 5.3, Air for
Combustion and Ventilation.
All spaces in homes fall into one
of the three following ventilation
classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
b) weather stripping has been
added on windows that open and
doors and
c) caulking or sealants are ap-
plied to areas such as joints around
window and door frames, between
sole plates and floors, between wall-
ceiling joints, between wall panels,
at penetrations for plumbing,
electrical, and gas lines, and at other
openings.
This heater shall not be installed
in a confined space or unusually
tight construction unless provisions
are provided for adequate com-
bustion and ventilation air.
The information on pages 5 through
6 will help you classify your space
and provide adequate ventilation.
If your home meets all of the
three criteria above, you must pro-
vide additional fresh air. See Venti-
lation Air From Outdoors, page 6.
If your home does not meet all of the
three criteria above, proceed to
Determining Fresh-Air Flow For
Heater Location, below.
* Adjoining rooms are communi-
cating only if there are doorless
passageways or ventilation grills
between them.
AIR FOR COMBUSTION AND VENTILATION
DETERMINING FRESHAIR FLOW FOR HEATER LOCATION
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways
or ventilation grills between the rooms.
1. Determine the volume of the space (length width height).
×
×
Length Width Height=
cu.ft. (volume of space)
×
×
Example: Space size 20ft. (length) 16ft. ( width) 8ft. (ceiling height)=2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these
rooms to the total volume of the space.
×
×
2. Divide the space volume by 50 cubic feet to determine the maximum Btu/Hr the space can support.
(volume of space)÷50 cu. ft.=(Maximum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space)÷50 cu.ft.=51.2 or 51,200(maximum Btu/Hr the space can support)
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3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
Vented gas heater
Gas heater logs
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Example:
Gas water heater
Vent-free heater
Total
30,000
26,000
56,000
Btu/Hr
Btu/Hr
Btu/Hr
+
=
Other gas appliances* +
Total
=
*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and
vents to the outdoors.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Example : 51,200 Btu/Hr(maximum the space can support)
56,000 Btu/Hr(actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual Btu/Hr used is more than the
maximum Btu/Hr the space can support.
You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined
space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From
Inside Building (below).
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors (below) .
C. Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an
unconfined space. You will need no additional fresh air ventilation.
WARNING: If the area in which the heater may be operated is smaller than that defined
as an unconfined space or if the building is of unusually tight construction, provide adequate
combustion and ventilation air by one of the methods described in the National Fuel Gas Code,
ANS Z223.1, Section 5.3 or applicable local codes.
Ventilation Air From lnside Building
12"
This fresh air would come from an adjoining uncon-
fined space. When ventilating to an adjoining
unconfined space, you must provide two perma-
Ventilation Grills
into Adjoining Room,
Or
Ventilation
Grills
into
Adjoining
Room,
Option 1
Option 2
Remove
Door into
Adjoining
Room ,
Option 3
nent openings: one within 12" of the ceiling and
one within 12" of the floor on the wall connecting
the two spaces (see options 1 and 2, Figure 2).
You can also remove door into adjoining room
(see option 3, Figure 2). Follow the National Fuel
Gas Code. NFPA 24/ANS Z223.1. Section 5.3, Air
for Combustion and Ventilation for required size of
ventilation grills or ducts.
12"
Ventilation Air From Outdoors
Figure 2 -Ventilation Air from Inside Building
Provide extra fresh air by using ventilation grills or
ducts. You must provide two permanent openings:
one within 12" of the ceiling and one within 12" of the
floor. Connect these items directly to the outdoors or
spaces open to the outdoors. These spaces include
attics and crawl spaces. Follow the National Fuel
Gas Code, NFPA 54/ANS Z223.1, Section 5.3. Air
for Combustion and Ventilation for required size of
ventilation grills or ducts.
IMPORTANT:Do not provide openings for inlet
or outlet air into attic if attic has a thermostat-
controlled power vent. Heated air entering the
attic will activate the power vent.
Ventilated
Attic
Outlet Air
Outlet
Air
To Attic
To
Crawl
Space
Intlet
Air
Ventilated
Crawl Space
Inlet Air
Figure 3 -Ventilation Air from Outdoors
WARNING: Rework worksheet, adding the space of the adjoining unconfined space. The
combined spaces must have enough fresh air to supply all appliances in both spaces.
6
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INSTALLATION
NOTICE: This heater is
intended for use as supplemental
heat. Use this heater along with
your primary heating system. Do
not install this heater as your
primary heat source. If you have a
central heating system, you may
run system's circulating blower
while using heater. This will help cir-
culate the heat throughout the
house .
WARNING: A qualified service
person must install heater. Follow
all local codes.
WARNING: Never install the
heater:
ꢀ
ꢀ
ꢀ
in a bedroom or bathroom
in a recreational vehicle
where curtains, furniture, clothing,
or other flammable objects are
less than 36 inches from the
front, top, or sides of the heater
in high traffic areas
ꢀ
ꢀ
in windy or drafty areas
Figure 4 -Minimum Clearance to Wall
CAUTION: This heater creates
IMPORTANT: Vent-free heaters add
moisture to the air. Although this is
beneficial, installing heater in rooms
without enough ventilation air may
cause mildew. See Air for Combustion
and Ventilation, pages 5 through 6.
warm air currents. These currents
move heat to wall surfaces next to
heater. Installing heater next to vinyl
or cloth wall coverings or operating
heater where impurities (such as
tobacco smoke, aromatic candles,
cleaning fluids, oil or kerosene
lamps, etc.) in the air exist,may dis-
color walls.
IMPORTANT: You must maintain
minimum wall and ceiling clearances
during installation. The minimum
clearances are shown in Figure 4.
Measure from outermost point of fire-
place top.
CHECK GAS TYPE
Minimum Wall and Ceiling
Clearances
(see Figure 4)
A. Clearances from outermost point
of fireplace top to any combustible side
wall should not be less than 12 inches.
B. Clearances from the fireplace top
to the ceiling should not be less than
48 inches.
Use only the type of gas indicated on
the plate. If your gas supply can not
meet that requirement, do not install
heater. Call dealer where you bought
heater from for proper heater type.
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
floor, ceiling, and adjoining side and
back walls.
CLEARANCESTOCOMBUSTIBLES
(Vent-Free Operation Only)
Carefully follow the instructions below.
This fireplace is a freestanding unit
designed to set directly on the floor.
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INSTALLATION
Continued
The installer must supply an external
regulator. The external regulator will re-
duce incoming gas pressure. You must
reduce incoming gas pressure to be-
tween 11 to 14 inches. If you do not re-
duce incoming gas pressure, heater regu-
lator damage could occur. lnstall external
regulator with the vent pointing down as
shown in Figure 6. Pointing the vent
down protects it from freezing rain or
sleet.
CONNECTING TO GAS SUPPLY
IMPORTANT: Install
equipment shutoff
valve in an accessible location. The
equipment shutoff valve is for turning on
or shutting off the gas to the appliance.
Apply pipe joint sealant lightly to male
WARNING: A qualified service
person must connect heater to gas
supply. Follow all local codes.
threads.This will prevent excess
seal-
CAUTION: Never connect heater
directly to the gas supply. This heater
ant from going into pipe. Excess sealant
in pipe could result in clogged heater
valves.
requires an
external regulator (not
supplied). lnstall the external regulator
between the heater and gas supply.
CAUTION: Use pipe joint sealant
that is resistant to liquid petroleum(LP)
gas.
CAUTION: Only use a new black
iron or steel pipe. Internally-tinned cop-
per tubing may be used in certain
areas. Check your local codes. Use
INSTALLATION ITEMS NEEDED
Before installing heater, make sure you
have the items listed below.
ꢀ piping (check local codes)
ꢀ sealant (resistant to natural or propane/
LP gas)
ꢀ equipment shutoff valve*
ꢀ test gauge connection*
ꢀ sediment trap
We recommend that you install a sedi-
ment trap in supply line as shown in
Figure 7. Locate sediment trap where it is
within reach for cleaning. Install in piping
system between fuel supply and heater.
Locate sediment trap where trapped
matter is not likely to freeze. A sediment
trap traps moisture and contaminants.
This keeps them from going into heater
pipe of 1/2" diameter or greater to allow
proper gas volume to heater. If pipe is
too small, undue loss of pressure will
occur.
Installation must include an equipment
shutoff valve, union, and plugged 1/8" NPT
tap. Locate NPT tap within reach for test
gauge hook up. NPT tap must be up-
stream from heater (see Figure 7).
ꢀ see joint
ꢀ pipe wrench
controls. If sediment trap is not
stalled or is installed incorrectly, heater
may not run properly.
in-
ꢀ
flexible gas hose (check local codes).
* A CSA design-certified equipment shutoff
valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection.
Purchase the optional CSA design-
CAUTION: Avoid damage to
regulator. Hold gas regulator with wrench
when connecting into gas piping and/or
fittings.
certified
equipment shutoff valve from
your dealer. See Accessories, page 16.
NG MODELS:
5” to 10.5” W.C.
Gas supplier provides external regulat-
or for natural gas.
WARNING: Never connect heater to
private (non-utility) gas wells. This gas
is commonly known as wellhead gas.
Figure 6- External Regulator
With Vent Pointing Down
Purchase
Figure 5-Gas Regulator Location and
Gas Line Access Into Stove Cabinet
Figure 7 -Gas Connection
*
Purchase the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 14.
** 11” W.C. pressure is the minimum inlet pressure for purpose of input adjustment.
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INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Never use an open
flame to check for a leak. Apply a
mixture of liquid soap and water to
all joints. Bubbles forming show a
leak. Correct all leaks immediately.
WARNING: Test all gas piping
and connections for leaks after install-
ing or servicing. Correct all leaks at
once.
CAUTION: Make sure external
regulator has been installed be-
tween natural gas supply and heater.
See guidelines under Connecting to
Gas Supply, page 8.
Pressure Testing Gas Supply
Piping System
Test Pressures In Excess Of 1/2
PSIG(3.5kPa)
Test Pressures Equal To or Less
Than 1/2 PSIG ( 3.5 kPa )
Pressure Testing Heater Gas
Connections
1. Open equipment shutoff valve
(see Figure 8).
2. Open gas supply valve.
3. Make sure heater is in the OFF
position.
4. Check all joints from equipment
shutoff valve to control valve
(see Figure 9).
1. Close equipment shutoff valve
(see Figure 8).
1. Disconnect heater with its
appliance main gas valve (control
valve) and equipment shutoff valve
from gas supply piping system.
Pressures in excess of 1/2 psig
will damage heater regulator.
2. Cap off open end of gas pipe
where equipment shutoff valve
was connected.
3. Pressurize supply piping system
by either using compressed air or
opening propane/LP supply valve.
4. Check all joints of gas supply
piping system. Apply mixture of
liquid soap and water to gas
joints. Bubbles forming show a
leak.
2. Pressurize supply piping system
by either using compressed air or
opening gas supply tank valve.
3. Check all joints from gas meter to
equipment shutoff valve (see Fig-
ure 9). Apply mixture of liquid
soap and water to gas joints.
Bubbles forming show a leak.
4. Correct all leaks immediately.
Apply mixture of liquid soap and
water to gas joints. Bubbles form-
ing show a leak.
5. Correct all leaks immediately.
6. Light heater (see Operating Heater,
page 10 ). Check all other internal
joints for leaks.
7. Turn off heater (see To Turn Off
Gas to Appliance, page10 ).
5. Correct all leaks immediately.
6. Reconnect heater and equipment
shutoff valve to gas supply. Check
reconnected fittings for leaks.
Figure 8 -Equipment Shutoff Valve
Figure 9 -Checking Gas Joints
9
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LIGHTING INSTRUCTIONS
WHAT TO DO IF YOU SMELL GAS
SEE WARNING in Page 1 for proper
instructions.
INSTALLATION
Continued
1. STOP! Read the safety information,
page 3.
2. Make sure equipment shutoff
valve is fully open.
C. Use only your hand to push in control
knob. Never use tools. If the the appli-
ance could not operate , don't try to re
pair it, Call a qualified service technician
or gas supplier.Forced or attempted re-
pair may result in a fire or explosion.
INSTALLING LOGS
WARNING: Failure to position
the parts in accordance with these
diagrams may result in property
damage or personal injury.
NOTICE: During initial operation of
new fireplace, burning logs will give off
a paper-burning smell. Orange flame
will also be present. Open a window to
vent smell. This will only last a few
hours.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualified service technician to
inspect the appliance and to replace
any part of the control system and any
gas control which has been under
water.
CAUTION: After installation and
periodically thereafter, check to en-
sure that no flame comes in
contact with any log. With the heater
set to HIGH, check to see if flames
contact any log. If so, reposition logs
according to the log installation
instructions in this manual. Flames
contacting logs will create soot.
CAUTION: Do not try to adjust heat-
TO TURN OFF GAS TO APPLIANCE
Shut off heater
1. Press the IGN/OFF button.(see fig 12)
2. Set the Switch on OFF location.(see fig 11)
i n g
l e v e l s
b y
u s i n g
t h e
equipment shutoff valve.
IMPORTANT: Make sure log does not
cover any burner ports (see Figure10).
Shutting off burner only( pilot stay lit)
1.Press the BURNER to set flame OFF se-
lect
Figure 10 -Installing Log Set (Top
View)
OPERATING HEATER
ꢀFOR YOUR SAFETY ꢀ
READ BEFORE
LIGHTING
Figure 11 -Emergency Button and
ON/OFF Switch Location
WARNING: If you do not
follow these instructions exactly, a fire
or explosion may result causing prop-
erty damage, personal injury or
loss of life.
If your remote transimitter is lost or mis-
placed , you can press the emergency
button to operate heater manually on or
off (see fig 11)
Fig 12-Front of the Transmitter
A. This appliance has a pilot which
must be lighted by control system,
When lighting the pilot, follow
these instructions exactly.
B. BEFORE LIGHTING smell all
around the appliance area for
gas. Be sure to smell next to the
floor because some gas is
heavier than air and will settle
on the floor.
10
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OPERATING HEATER
b.manual select of main
burner:
Continued
Press BURNER button, the flame
is
on “MAN” select. At this selection, the
main burner will keep working no matter
what the temperature is set at. If there is a
need to shut off the main burner, just
press the “BURNER” button to make the
burner
on the “OFF” select.
Fig15 Control board
ꢀOPERATIONS OFꢀ
c.shut off the main burner:the
main burner is on “OFF” selection,.The
BURNER
1.Plug-in 110V electrical outlet, you will
main burner will shut off.
hear a high pitch sound and power light
(red) on the door will be lit that indicates
that the burner is ready to be operated.
Before plugging in the outlet make sure
that the appliance is connected to the gas
supply, then continue to the next step.
2.Point directly the remote transmitter to
the burner. Press ING/OFF button, the
electric spark starts igniting the pilot and
operation light (green) on the door will be lit.
Wait five (5) minutes to clear out any air.
If you smell gas. STOP! Please check
the gas connection.
ꢀOPERATIONS OFꢀ
Fig 13 Back of the Transmitter
TIMING
ꢀOPERATIONS OFꢀ
1.Auto on:
when the burner is in a state of
REMOTE TRANSMITTER
1.Install three AAA SIZE batteries in the bat-
tery holder.
readiness. Transmitter and burner is off.
Press TIMER button. Then press ¡øor ¨‹
change to the scheduled time, then press
the TIMER button again, the TIMER starts
timing and the TIMER is flashing and the
operation light(green) begin flashing.
When the timer goes on the scheduled
time, the burner opens automatically.
The initial start-up on the LCD is: SET TEMP
is 77°F, ROOM TEMP is 77°F, clock is AM12:
00, burner is on “OFF” select, and fan is on
There are three selections: “AUTO”
“MAN” and “OFF”
a.auto select of main burner:
Press BURNER button, the flame
“AUTO” select. Divide Points of hour and
is on “AUTO” select. Press ¡øor ¨‹to set
temperature. If the room temperature is
two degree lower than the set tempera-
ture on the remote, the main burner will
turn on until the surrouding temperature
is two degree higher than the set
temperature. Once it reaches temperature
on the remoter, the main burner will
automatically shut off.
minute are flashing (i.e. the timer is
operating).
2.Auto off:
when the burner is in operation, press
TIMER button. Then press ¡øor ¨‹to
change to the scheduled time, then press
the TIMER button again, the TIMER starts
timing and the TIMER is flashing and the
operation light(green) begin flashing.
When the timer goes on the scheduled
time, the burner closes automatically.
(See Fig 14)
(Note: on the auto select of main burner,
the main burner does not respond imm-
ediately to the set temperature until about
one minute later.)
Fig 14 Initial start-up on the LCD
ꢀOPERATIONS OFꢀ
2.Clock setting: Press CLOCK button on the
remote transmitter panel to select item
(hour, minute). The selected item is
flashing. Press ¡ø or¨‹to change to the
correct actual hour(s); Press ¡ø or¨‹ to
change to the correct minute(s), then press
CLOCK button again, time setting is
finished.
TURN-OFF
1.Manual turn-off: when the heater is in
operation, press the ING/OFF button to
shut off the heater.
2.Auto turn-off: refer to the second step of
“Operations of Timing”
3. When in operation, point the remote
transmitter to the remote receiver on the
burner in a maximum distance of 20 feet
without any obstruction between them.
Fig16 “AUTO” select
1 1
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OPERATING HEATER
Continued
CLEANING AND MAINTENANCE
INSPECTING BURNERS
C h e c k p i l o t f l a m e p a t t e r n a n d
WARNING: Disconnect power be-
3.After completion of the above-men-
tioned two steps, the transmitter is kept in
a state of readiness. If the appliance
doesn’t working for a period time, just pull
out the plug from the 110V electrical
outlet.
burner flame patterns often.
fore attempting any maintenance or
cleaning to reduce the risk of fire , elec-
tric shook or personal injury. Turn off
heater and let cool before cleaning.
PILOT FLAME PATTERN
Figure 17 shows a correct pilot flame
pattern. Figure 18 shows an incorrect pilot
flame pattern. The incorrect pilot flame is
not touching the thermocouple.This will
cause the thermocouple to cool. When
the thermocouple cools, the heater will
shut down.
If pilot flame pattern is incorrect, as shown
in Figure 14:
ꢀturn heater off (see To Turn
Off Gas to Appliance, page 9)
Label all wires prior to
disconnection when servicing
CAUTION:
ꢀOPERATIONS OFꢀ
KEY-PRESS LOCKING
1.Key press locking:
Wiring errors can cause
controls
.
improper and dangerous operation.
Verify proper operation after servicing.
when the burner is in operation or the
transmitter is in a state of readiness, just
press LOCK button on the operating
panel, there will be a “ ” symbol on the
LCD. If any button is pressed now, the
burner will not react at all.
DISCONNECTWIRNGORCONTROL
MODULE
1. Remove four screws from the rear
control panel , take out thermostat
sensing bulb from the clip, then disco-
nnect the wires to free to control
module from its mounting location .
Note: Do not confuse the mark on
the each wire.
ꢀ
see Troubleshooting (pages 12
through 13).
2.Key-press unlocking:
BURNER FLAME PATTERN
when the burner is in a state of key-press
locking, first press ¨‹, then press LOCK
button to unlock it (Child proof-See Fig16)
Figure 19 shows a correct burner flame
pattern. Figure 20 shows an incorrect
burner flame pattern. If burner flame pat-
tern is incorrect:
ꢀOPERATIONS OFꢀ
2. Remove two screws and hex nuts,
take out the control module. When in-
stalling , reverse the steps above.
(See Figure 22 and Figure 25 )
ꢀ
turn heater
off (see To Turn
FAN
Off Gas to Appliance, page 9)
see Troubleshooting, pages 12
through 13
There are three selections: “AUTO” “MAN”
and “OFF”.When pushing the “FAN” button
ꢀ
on the “AUTO” select, the fan
will be
controlled by the thermostat on the fan
blower unit. On the “MAN” select, the fan
will be kept in operation.To stop the
operation, push the “FAN”button to
“OFF”select.(See Fig16)
9
Figure 22- Control Model
DISCONNECT FAN
1. Remove screws from the fan
bracket panel , pull the fan bracket panel
out to remove. Then disconnect two wires
free to fan.
2. Mark or tag each wire removed for its
exact reconnection. Remove the four
screws from the fan .when installing ,
reverse the steps above.(See Figure23
and Figure 25)
20
Figure 23- Fan
21
12
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CLEANING AND MAINTENANCE
Continued
CABINET
Air Passageways
Clean the pilot assembly also. A
yellow tip on the pilot flame
indicates dust and dirt in the pilot
assembly. There is a small pilot air
inlet hole about two inches from
where the pilot flame comes out of
the pilot assembly (see Figure 24).
With the unit off, lightly blow air
through the air inlet hole. You may
blow through a drinking straw if
compressed air is not available.
CAUTION: You must keep
c o n t r o l a r e a s , b u r n e r , a n d
circulating air passageways of
heater clean. Inspect these
areas of heater before each
use. Have heater inspected
yearly by a qualified service person.
H e a t e r m a y n e e d m o r e
f r e q u e n t c l e a n i n g d u e t o
excessive lint from carpeting,
bedding material, pet hair, etc.
ꢀ
Use a vacuum cleaner or pressurized
air to clean.
EXTERIOR
ꢀ
Use a soft cloth dampened with a
mild soap and water mixture. Wipe
the cabinet to remove dust.
LOGS
ꢀ
If you remove logs for cleaning,
refer to Installing Logs, page
21, to properly replace logs.
Replace log(s) if broken or chipped
(dime-sized or larger).
ꢀ
CLEANING ODS/IGNITOR AND
BURNER
MAIN BURNER
Clean with a vacuum cleaner.
Periodically inspect all burner flame
holes with the healer running. All
slotted burner flame holes should
be open with yellow flame present. All
round burner flame holes should be
open with a small blue flame
present. Some burner flame holes
may become blocked by debris or
rust, with no flame present. If so,
turn off heater and let cool. Either
remove blockage or replace burner.
Blocked burner flame holes will
create soot.
CLEANING MAIN AIR INLET HOLE
WARNING:Failure to keep the
primary air opening of the burner
clean may result in sooting and
property damage.
We recommend that you clean the unit
every three months or after 2500 hours
of operation. We also recommend that
you keep the burner tube and pilot as-
sembly clean and free of dust and
dirt. To clean these parts we recom-
mend using compressed air no greater
than 30 PSI. You can use a vacuum
cleaner in the blow position. If
using compressed air in a can,
please follow the directions on the
can. If you don't follow directions
on the can, you could damage the
pilot assembly.
Figure 24-Pilot Air Inlet Hole
1. Shut off the unit, including the
pilot. Allow the unit to cool for
a t l e a s t t h i r t y m i n u t e s .
2. Inspect burner, pilot and
primary air inlet holes on
injector holder for dust and dirt
(see figure 21).
3 . B l o w
a i r
t h r o u g h
t h e
ports/slots and holes in the
burner.
4. Check the injector holder
located at the end of the
burner tube again. Remove
any large particles of dust, dirt,
lint, or pet hair with a soft cloth
or vacuum cleaner nozzle.
5. Blow air into the primary air
holes on the injector holder.
6. In case any large clumps of
d u s t h a v e b e e n p u s h e d
into the burner, repeat steps 3
and 4.
1 3
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TROUBLESHOOTING
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
WARNING: Turn off and let cool
before servicing. Only a qualified ser-
vice person should service and repair
fireplace.
WARNING:Make sure that power is
turn off before proceeding....
OBSERVED PROBLEM
POSSIBLECAUSE
REMEDY
1. Check the electric power
No spark when press in ignition button
1. No power to heater
2. Place or replace the battery.
2. No battery in transmitter or battery isn’t
correctly assembly
1. Turn on gas supply or open
equipment shutoff valve
When pressing the button of ignitor but-
ton is pressed, there is spark at ODS/
pilot but no ignition
1. Gas supply turned off or equipment
shut off valve closed
2. Air in gas lines when installed.
Press ON/OFF button again
until air is removed .
2.
3. Contact
company
local
propane/LP gas
3. Depleted gas supply
4. ODS/pilot is clogged
4
Clean ODS/pilot (see Cleaning and
Maintenance,page 12 ) or replace
ODS/pilot assembly
5. Gas regulator setting is not correct
6. Pilot electrude position is not correct
7. Wire is not correct or loosen
8 Gas valve is damage
5.
Replace gas control
6. Replace Pilot
7. Check the wine and make wine correct.
8. Replace gas valve
1. Thermocouple connection loose
at control board
ODS/pilot lights but flame is continuous
igniting and the main burner couldn’t be
lit.
1. Hand tighten the connectors.
2. A) Contact local propane/LP gas
company.
2. Pilot flame not touching thermcouple
which allows thermocouple to cool,
causing pilot flame to go out. This
problem could be caused by one or
both of the following
B) Clean ODS/pilot (see Cleaning
and Maintenance, page 12) or replace
ODS/pilot assembly
A) Low gas pressure
B) Dirty or partially clogged ODS/
pilot
3. Thermocouple damaged
4. Control valve damaged
3. Replace thermocouple
4. Replace control valve
1 . C l e a n b u r n e r ( s e e C l e a n i n g
and Maintenance, page 12) or replace
burner orifice.
Burner does not light after ODS/pilot is
lit
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Burner orifice diameter is too small
4. Thermocouple leads disconnected
or improperly connected
5. Burners will not come in remote
position
2. Contact local
company
propane/LP gas
3. Replace burner orifice
4. Reconnect leads (see wiring diagram)
5. Replace battery in transmitter and
receiver
14
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TROUBLESHOOTING
Continued
1. Contact local gas company
2. Clean burner (see Cleaning and
Delayed ignition burner
1. Manifold pressure is too low
2. Burner orifice clogged
Maintenance, page 12)
Burner backfiring during combustion
1. Damaged burner
2. Gas regulator defective
1. Clean burner orifice (see Cleaning
and Maintenance, page 12)
2. Replace gas regulator
1. Residues from manufacturing
processes
1. Problem will stop after a few hours
of operation
Slight smoke or odor during initial
operation
2. Not enough air
3. Gas regulator defective
2. Check burner for dirt and debris.
If found, clean burner (see Cleaning
and Maintenance, page 12)
3. Replace gas regulator
Dark residue on logs or inside of
fireplace
1. Improper log placement
2. Air holes at burner inlet blocked
3. Burner flame holes blocked
1. Properly locate logs (see installing
logs, page 21)
2. Clean out air holes at burner inlet.
Periodically repeat as needed.
3. Remove blockage or replace burner
1. This is common with most heaters. If
noise is excessive, contact qualified
service person
Heater produces
noise just after burner is lit or shut off
a
clicking/ticking
1. Metal
expanding while heating
or contracting while cooling
SPECIFICATIONS
EL250RYLB-O
EN250RYLB-O
Btu
20,000/25,000
LP Gas
20,000/ 25,000
Natural Gas
Automatic
Gas Type
Ignition
Automatic
8"W.C.
Manifold Pressure
Inlet Gas Pressure
(In. of water)*
Maximum
3"W.C.
14"
11"
10.5"
5"
Minimum
Dimensions, Inches (H W D)
× ×
Stove
38 3/16” 26 3/8” 14 1/8”
×
×
Carton
40 1/8” 29 5/16” 15 5/16”
×
×
Weight, lbs
Stove
78
94
Shipping
voltage
120
27
120
27
watt
*For purposes of input adjustment
1 5
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REPLACEMENT PARTS
ACCESSORIES
REPLACEMENTPARTS
Purchase these heater accessories
from your local dealer or call PRO-COM at
(877)886-5989 for referral information. You
can also write to the address listed on the
front page of this manual.
Note: Use only original replacement
parts. This will protect your warranty
coverage for parts replaced under
warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this
product. If they can't supply original
replacement part(s) call PRO-COM at (877)
886-5989 for referral information.
When calling PRO-COM or your dealer,
have ready:
ꢀ
ꢀ
ꢀ
Your name
Your address
Model and serial numbers of
your heater
ꢀ
ꢀ
How heater was malfunctioning
Type of gas used (propane/LP or
natural gas)
Purchase date
warranty card
EQUIPMENT SHUTOFF VALVE
Equipment shutoff valve with 1/8" NPT tap.
This part is not currently available from
PRO-COM.
ꢀ
ꢀ
Usually, we will ask you to return
the defective part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this
product. Call PRO-COM at (877)886-5989
for referral information.
When calling PRO-COM, have ready:
ꢀ
ꢀ
Model number of your heater
The replacement part number
16
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ILLUSTRATED
PARTS BREAKDOWN
EN250RYLB-O
EL250RYLB-O
1 7
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PARTS LIST
This list contains replaceable parts used in your heater. When ordering
parts, follow the instructions listed under Replacement Parts on page 16
of this manual.
EL250RYLB-O
EN250RYLB-O
18
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ILLUSTRATED
PARTS BREAKDOWN
EL250RYLB-O
EN250RYLB-O
1 9
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PARTS LIST
EL250RYLB-O
EN250RYLB-O
KEY
NO
PART
NUMBER
DESCRIPTION
QTY
1
2
EB33000
EL040-01B
EL016-06
Decorating Logs Assembly
Top Panel (B)
1
1
3
Middle Decorating Panel
Left (Right) Side Panel
Back Panel
1
4
EL015-06
1(1)
1
5
EL019-01
6
EL004-06
Regulator Bracket
Upper Decorating Frame
Upper Decorating Wire
Upper (Mid) Louver
Side Reflector
1
7
EL010-01C
EL011-01
1
8
1
9
EL002(03)-01
EL006-06
1(1)
1
10
11
12
13
14
15
16
17
18
19
20
21
EL007-06
Firebox Floor
1
EL012-06
Lower Front Panel
Door
1
EL013-02
1
NAYB02-00
VL06T-01
Receiver ASM
1
On/Off Switch
1
EL018-06RA
EB29600
Pedestal
1
Screen
1
NAYB03-00
NFHTX186-D
NAYB01-00
Control Box ASM
Fan
1
1
Transmitter
1
Burner Assembly
1
20
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Install the decorating logs.
ꢀ Fasten decorating logs 1¡¢2¡¢3 onto the correspondent angle iron (Figure 4).
Figure 3
Figure 4
ꢀ Insert the pinhole on the upper part of log 4 into the pin on the left side of log 1. Place the lower part on
the flat roof at the left side of log 3 (Figure 5).
ꢀ Insert the pinhole on the upper side of log 5 into the pin on the right side of log 1. Place the lower part on
the flat roof at the right side of log 3 (Figure 6).
Figure 6
Figure 5
2 1
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