Primera Technology Printer DP XRn User Manual

061507-510991-(01)  
Network Disc  
Duplication & Printing System  
© 2007 All rights reserved  
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Table of Contents  
Section 1: Getting Started......................................................................................1  
A. Choosing a Good Location......................................................................1  
B. Unpacking and Inspection.......................................................................2  
C. Identifying the Parts.................................................................................3  
Section 2: Hardware and Software Set-Up ........................................................6  
A. Hardware Setup ........................................................................................6  
Step 1: Applying Power ...........................................................................6  
Step 2: Installing Ink Cartridges.............................................................6  
Step 3: Loading Media .............................................................................7  
Step 4: Connecting the Ethernet Cable ..................................................8  
B. Install the PTPublisher Client Software ................................................9  
C. Installing the Administrator Utility .......................................................9  
D. Configuring your Network .....................................................................9  
Section 3: Sending Jobs to the XRn...................................................................11  
A. Tutorial: Copy a CD or DVD.................................................................11  
B. Using PTPublisher ..................................................................................16  
C. Creating a Print Label Using SureThing .............................................18  
D. Using Other Graphics Programs ..........................................................20  
E. Archiving Jobs on the XRn....................................................................20  
Section 4: Administrator Utility and Advanced Functions ..........................24  
A. Administrator Utility..............................................................................24  
B. Advanced Printer Driver Settings........................................................29  
C. LCD Control Panel Operation ..............................................................36  
Section 5: Maintenance and Troubleshooting.................................................41  
A. LCD Error Messages...............................................................................41  
B. Cleaning the XRn ....................................................................................42  
C. Performing a Robotic Self-Test..............................................................42  
D. Cleaning the Ink Cartridges..................................................................43  
E. Technical Support ...................................................................................43  
Section 6: Technical Specifications....................................................................44  
Index ........................................................................................................................45  
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iii  
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iv  
Section 1: Getting Started  
THANK YOU…  
...for purchasing the Disc Publisher XRn Network Publisher.  
XRn is the perfect all-in-one solution for producing profession-  
al looking CD, DVD, and Blu-ray (if equipped) discs in a net-  
worked  
environment. A wide variety of disc formats are supported,  
including audio CDs, DVD video, data discs and more.  
Operation is simple and completely automatic once a job  
has been submitted.  
To begin using your XRn, please read this manual carefully.  
This Operator's Manual is a complete step-by-step guide to  
creating discs and administering your new XRn.  
A separate in software Help file is provided that explains the  
operation of the PTPublisher client software. This is accessible  
via the software's help menu and the ? icon.  
Note on Terms and Convention  
From this point forward, the following terms and conventions  
will apply:  
The Disc Publisher XRn will be abbreviated simply as the  
"unit" or XRn. Optical discs, which can include many different  
types of discs including CD-Rs, CD-RWs, DVD+/-Rs Blu-ray  
and more are all referred to as discs. Please note that in order  
to copy and record Blu-ray discs, you will need to have pur-  
chased the  
Blu-ray version of the unit.  
A. CHOOSING A GOOD LOCATION  
Place the unit in a location with adequate air circulation to  
prevent internal heat build up.  
Do not place the XRn near heat sources such as radiators or  
air ducts, or in a place subject to direct sunlight, excessive  
dust, mechanical vibration or shock.  
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Getting Started 1  
B. UNPACKING AND INSPECTION  
The following items are inside the box:  
Disc publisher XRn Network Publisher  
2 Gray Plastic Input and Output Bins (Located inside  
cardboard insert)  
Power Cord  
One Three-Color (CMY) Ink Cartridge  
One Monochrome Black Ink Cartridge  
Client Installation Disc  
7' Ethernet Cable  
Warranty Card  
2 Keys  
The Operator's Manual, Quick Start Guide and Other  
Printed Information  
Remove all packing tape from the unit. Open the front cover  
with the key provided and  
remove the cardboard insert by  
pulling on the right side first.  
The cardboard insert (pictured  
to the right) prevents the  
cartridge carrier from damaging  
movement during shipment.  
Save the shipping box and  
packing materials.  
They will come in handy later if you ever need to transport the  
unit.  
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2 Getting Started  
C. IDENTIFYING THE PARTS  
This illustration shows the XRn and its components.  
Ink Cartridge Carrier  
Robotic Disc Transporter  
Cover Lock  
Right Bin  
Front Cover  
Left Bin  
CPU  
Black Cartridge  
Color Cartridge  
LCD  
Control Panel  
Output Bin  
Recorder Tray Button  
CD/DVD Recorders  
The Robotic Disc Transporter moves discs from the left or  
right Bin, to a CD/DVD Recorder, to the printer, and finally to  
the Output Bin.  
The CD/DVD Recorder is automatically loaded and unloaded  
by the units's Robotic Disc Transporter.  
The Recorder Tray Button manually opens or closes the  
Recorder Tray. In normal operation, the in/out movement of  
the Recorder Tray is controlled automatically and this button is  
not used.  
The Left and Right Bins are situated under the top cover of the  
unit. Each bin can hold up to 25 discs. You can designate the  
type of disc in each bin in the Administrator Utility  
(Section 4A).  
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Getting Started 3  
The Output bin is located on the front of the unit. The output  
bin hold up to 50 discs.  
The Front Cover is a durable plastic cover that will protect the  
unit from dust and interference.  
The Cover Lock allows you to lock the unit to prevent access to  
the blank discs and cartridges.  
The Ink Cartridge Carrier holds the color and black ink  
cartridges.  
The LCD Control Panel displays errors and warnings, allows  
you to perform administrative functions and run archived jobs.  
The CPU is a computer inside the bottom portion of the unit  
and runs all the software necessary to publish discs.  
Rear Panel  
USB Connection  
Duplicator Power  
Power Switch  
Power Input Port  
Ethernet Port  
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4 Getting Started  
The Power Input Port connects to the included power cable.  
The internal power supply is a switching 100V~240V power  
supply.  
The Power Switch shuts off all power to the unit.  
The Ethernet Port connects with the cable included to your  
network.  
Please Note: The equipment's Ethernet connection is intended for indoor  
connection only. Do not connect to an outdoor cable system.  
The USB Connection is connected at the factory and should  
not be removed.  
The Duplicator Power connection is connected at the factory  
and should not be removed.  
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Getting Started 5  
Section 2: Hardware and Software  
Setup  
Setup  
This section will describe the step-by-step process of setting  
up your unit. This includes information on how to load the  
supplies (ink and disc media) necessary to start producing  
discs.  
A. HARDWARE SETUP  
Step 1: Applying Power  
Locate the power cord supplied with the unit.  
Place one end of the power cord into the plug on the back  
of the unit and  
the other end  
into a surge  
protected  
outlet.  
Turn on the  
power switch  
located on the  
back of the  
Power Switch  
unit above  
the fan.  
Unit will initialize for approximately 60 seconds.  
Step 2: Installing Ink Cartridges  
Using the LCD Control Panel access the Main Menu of the  
XRn by pressing the  
button.  
Choose "Install Cartridges"  
Using the key provided, open the front  
cover of the unit. The cartridge carrier  
will move to the  
load position.  
Open the ink cartridge covers.  
Remove the ink cartridge from its  
packaging.  
Slowly remove the tape covering the cartridge's print head,  
being careful to avoid damaging the barcode label on the  
underside of the cartridge.  
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6 Hardware and Software Setup  
DO NOT TOUCH THE COPPER AREA!  
Insert the ink cartridges into the carrier, copper end first  
and snap the cartridge cover in place. Insert the color in  
Color Black  
2
1
1. Push in  
2. Lift Up  
the left holder, monochrome black in the right cartridge  
holder.  
Close and lock the unit’s front cover.  
Note: The unit will not function unless the front cover is closed and  
locked! Both LED lights inside the cover will be lit when the  
cover is locked and closed.  
Finally, you must tell the XRn which cartridge was installed by  
selecting it using the LCD Control Panel. Choose new color,  
new black, new color and black or used cartridge. Choose  
used cartridge if you have installed the same cartridges.  
Choosing used cartridge will retain the current ink level  
values. Choosing new cartridge will reset the appropriate  
ink level(s) to 100%.  
Step 3: Loading Media (Discs)  
NOTE: Your Printer can print directly onto virtually any brand of printable-  
surface CD/DVD media. However, different brands of discs have  
different printable coatings. Because of this, you may need to adjust  
the printer driver settings to accommodate your specific brand of  
CD/DVD media. Refer to Section 4 for further printer driver  
information.  
For maximum print quality,  
use CD/DVD media autho-  
rized by Primera.  
Refer to the following steps  
when loading discs in to  
the unit:  
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Hardware and Software Setup 7  
Using the key provided, open the front cover of the unit.  
The Printer will automatically position the cartridge  
carrier and Robotic Disc Transporter to the center position  
allowing for easy access to the bins.  
Load the right and left bins with CDs, DVDs, DVD-DL or a  
combination. (Each bin can hold only one type of media)  
Note the type of media that you are loading in each bin.  
You can add this information to the description of the unit  
using the Administrator Utility. If you are mixing media  
types you must enable bin selection using the  
Administrator Utility. See Section 4A of the users manual  
for more information about the Administrator Utility.  
Step 4: Connect the Ethernet Cable  
Connect the unit to the 10/100 or Gigabit Ethernet port with the  
provided ethernet cable. The XRn will appear on your network as  
XRn-xxxxx where xxxxx is a number between 00001 and 99999.  
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8 Hardware and Software Setup  
B. INSTALL THE PTPUBLISHER CLIENT SOFTWARE  
Place the Installer CD in the client  
computer's CD/DVD Drive. The  
Installer application will automatically  
launch in a few moments.  
Click Install Client to begin the  
installation. By default, any computer  
with the PTPublisher Client software  
will be allowed to send jobs to the  
XRn. This setting can be edited using  
the Administrator Utility.  
Note: If the Installer does not start, open My Computer on your  
desktop. Double-click the icon of the appropriate CD/DVD  
drive containing the Software Installer disc. Double-click  
Installer.exe.  
C. INSTALLING THE ADMINISTRATOR UTILITY (OPTIONAL)  
Install the Administrator Utility only  
for users who will need to change  
XRn system settings such as adding/  
removing authorized users, bin/media  
designation, viewing system logs,  
deleting archived jobs and designation  
users to be notified of system  
errors/warnings. Place the Installer  
CD in the client computer's CD/DVD  
Drive. The Installer application will automatically launch in a  
few moments.  
Click Install Administrator Utility to begin the installation.  
See Section 4A for more information about the Administrator  
Utility.  
D. CONFIGURING YOUR NETWORK  
The XRn has the Guest account enabled by default. This  
allows for easy and immediate use of the unit. However, this  
may not be the most secure practice and may violate some  
network administrator security policies.  
Note: If you add this unit to your network domain it is highly  
recommended that you disable the guest account on the XRn.  
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Hardware and Software Setup 9  
To disable the Guest account follow this procedure:  
1. From any computer that can access the XRn, open a remote  
desktop connection. Go to Start - All Programs - Remote  
Desktop Connection.  
Note: You may also hook up a monitor and keyboard to the XRn to  
gain access. If this is the case, skip to step 4.  
2. In the window that appears type the name of the XRn.  
This information can most easily be found on the XRn itself  
by pressing the  
button at the main menu of the LCD  
Control Panel. The name will be in the following format:  
XRN-xxxxx where xxxxx equals a number between 0001  
and 99999.  
3. Click Connect.  
4. You will be prompted for a username and password.  
Enter the following to access the Administrator account:  
Username: XRnAdmin  
Password: NetworkDP1  
You now have full access to the XRn computer  
5. Go to User Accounts  
6. Click XRnGuest  
7. Select turn off guest account.  
You will now need to add the XRn to a workgroup or to a  
domain so that users will be able to send jobs to it.  
Workgroups are typically found on smaller networks. Domains  
are found on medium to large networks. If you don't know  
what either of these are and you don't have a network  
administrator then you probably will want to add the XRn  
to a workgroup. Follow the instructions below to add the XRn  
to a work group.  
1. Right click on the My Computer Icon on your desktop  
2. Click on the Computer Name tab.  
3. In the Workgroup box type the name of the existing work-  
group. To find the name of the workgroup, perform this  
same three step procedure on an existing computer. The  
workgroup name should already be populated. Use this  
same name for the XRn.  
If you have a domain, ask your network administrator to add  
the XRn to the domain using the same procedure they would  
use to add any other new computer.  
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10 Hardware and Software Setup  
Section 3: Sending Jobs to the XRn  
A. TUTORIAL: COPY A CD OR DVD  
Copy CD or Copy DVD can be used to copy any CD or  
DVD master. This project reads the master disc from your  
computer's drive to the hard drive of the XRn computer. The  
master is stored in the Global Image format (*.gi) in a  
temporary location on the XRn. The XRn uses this temporary  
file to make all subsequent copies that are requested. The  
master disc is read only once to create the initial temporary file.  
Recommended for: All CD, DVD or BDR types (Audio CD,  
Data CD, Software Install Disc, Video CD, DVD, DVD-ROM,  
DVD+/-DL, etc.). This is best used for single runs where you  
will not need to make additional copies of the master disc a  
later time.  
1. Select Copy Project from the Starter Window or the New  
Project Panel. A Copy Project sub menu will be displayed.  
Choose Copy CD or Copy DVD. Step one of the Copy Disc  
wizard will be displayed.  
2. You will be prompted to place the disc you would  
like to copy into the drive inside your computer. The tray  
door will open automatically. Place the disc in the drive  
and click OK.  
3. The XRn will close the drive and read the contents  
of the disc. It will display disc type (CD/DVD) and  
show the size of the disc in Megabytes. Verify this  
information is correct and click the next arrow to continue.  
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Sending Jobs to the XRn 11  
4. Select the print label file by clicking the select a  
label button. When you have selected print label  
file, click the next arrow. There are several ways to  
select a print file. See the explainations below for  
more information.  
For any job type you choose you will be prompted to select  
a label file to print. You may select an existing label, create  
a label or choose to print nothing. Simply click the next  
arrow to print nothing on the disc. Otherwise follow the  
steps below.  
4A. Select a Label  
4A1 - Click the Select a Label button to open a browse  
window to choose your print file. Use the Favorites,  
Browse or Find Tabs on the bottom of the left pane to find  
the print file or click the Look In drop down to find the  
file.  
4A2 - Double Click on the file to add it to your project.  
You may add any BMP, JPG or SureThing (.std) file.  
SureThing files are automatically formated correctly. BMP  
or JPG files should be 4.72" x 4.72" square. For best print  
quality the image resolution should be atleast 300 dpi.  
Use the tabs on the top left to browse in explorer mode or  
search for files. Below is a description of each of the search  
types.  
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12 Sending Jobs to the XRn  
Locations. Click on the Locations tab to display favorite  
locations such as Desktop, My Documents or My  
Computer.  
Browse. Click on the Browse tab to display files in tree  
view on the left side of the screen. Open and close folders  
by clicking the + or - next to each folder. Click on the  
folder to view the contents on the right side of the  
window.  
Find. Click on the Find tab to search for print label files.  
Type in all or part of a file name to search for any picture  
file that matches. All JPG, BMP, GIF, PNG, TIF files match-  
ing the typed criteria will be displayed. Use the * modifier  
to search for specific file types such as *.jpg or *.std to  
search for all files ending those specific extensions.  
4B. Create a Label  
4B1 - Click the Create a Label button to open the  
SureThing CD Labler program. This program will allow  
you create a label.  
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Sending Jobs to the XRn 13  
Choose the 120mm DiscTemplate from the window that  
appears.  
Using the buttons on the left navigation window, you may  
add your own background, choose a  
pre-made background, choose from  
several text effects or insert a pic-  
ture. Click the down arrow on the  
button to view all options. Once you  
have designed the label go to the file  
menu and choose save.  
4B2 - Close the SureThing program. A message will appear  
asking if you would like to use the SureThing file you just  
created in your project. Click Yes to use it in your project.  
Once you choose your label a preview will be  
displayed.  
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14 Sending Jobs to the XRn  
5. You can edit the print  
settings for this file by  
changing the settings  
that appear.  
Several preset media  
types that correspond  
with the media availabe  
at our webstore are  
available from the  
Media drop down box.  
When you select a  
media type from this box the Print Quality, Outer Margin  
and Inner Diameter are automatically adjusted to fit that  
media.  
If you are not using media sold by Primera you can adjust  
these settings by changing the quality setting or toggling  
the size of the printed outer margin or inner diameter. You  
can save your adjusted settings by clicking the Save button  
when it appears. You will be prompted to name your  
custom media settings. This name and the associated  
settings will now be availabe to choose in the media drop  
down box.  
6. Verify information on the summary window,  
choose the number of copies and click Go.  
Click the More Options button to set additional  
options such as recording speed and file system type.  
If you do not set these options the optimal settings will  
automatically be selected for you.  
Once the Go button has been pressed the data is sent to  
the XRn. This process can take a few moments or several  
minutes depending on the size of your job. A progress  
window is displayed while the data is being sent to the  
XRn.  
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Sending Jobs to the XRn 15  
When the job starts the Status window will appear. Here you  
can view the status of the printer, the robot, and the drive. You  
can also view a log of all activity or cancel the job while its in  
progress.  
B. USING PTPUBLISHER  
The PTPublisher program is divided into six areas. Refer to the  
following for a description of each area.  
1. Open Project Panel  
This panel allows you to open a previously saved project. It  
will also display the last few saved projects. To open or close  
this or any panel click on the down or up arrow  
upper right corner of the panel.  
on the  
2. New Project Panel  
This panel allows you to create any of the project types  
available for this robot. Click on the category to open specific  
project types. This panel is your starting point for any new  
project.  
3. Current Projects Panel  
This panel displays any project that is running or open. Once  
you save your project the project name will be displayed here.  
Click on the project name to open it.  
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16 Sending Jobs to the XRn  
4. Robot Status Panel  
This panel displays a picture of currently connected robot. The  
current status is also displayed. Important errors such as low  
ink will be displayed here. Click "more status" to view status  
regarding the printer, recorder drive, currently running jobs  
and job history log.  
You may also click "Change Robot" to change the robot that  
this particular job will be submitted to. If you have multiple  
XRn units on your network or if you also have a local robot  
they can be selected on the following screen. Simply check the  
box next to the unit you want. Now click change robot. If the  
unit you are looking is not on the list, click "Rescan."  
5. Status Bar  
The Status Bar shows key information such has ink levels and  
media supply levels for the currently selected robot.  
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Sending Jobs to the XRn 17  
6. Project Detail Window  
This screen changes depending on the selected panel option. It  
can display project steps such as Adding data and Adding a  
print file. It can also display robot status. Finally, the support  
center is displayed here any time you click on the help icon.  
Navigate through the project steps by clicking the next arrow  
at the bottom right.  
Support Center. Help can be accessed at any time by  
clicking the ? icon. This will open the support center.  
Depending on where you are when you click the  
help icon you will be given several common help  
documents that apply to the screen you are on.  
C. CREATING A PRINT LABEL USING SURETHING  
The SureThing Disc Labeler software included with your unit  
is a great tool for creating professional looking discs. You can  
use SureThing's Smart Designs to quickly label a disc, or easily  
import your own design in many popular file formats. The  
Help section included with the software will provide complete  
instructions on all the features in this package. (Go to the  
Help Menu - Choose Contents) The following is a tutorial on  
creating a basic disc design:  
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18 Sending Jobs to the XRn  
1. Open the SureThing program. Choose the 120mm  
DiscTemplate from the window that appears.  
2. Open the background panel by  
click the arrow on the back-  
ground button. Add your own  
background to the label by  
choosing Select Backgound.  
3A. Browse to the location of your  
background image. To avoid  
skewed or blurry printing make sure your image is  
120mm square and of sufficient resolution. We recommend  
300 dpi.  
3B. Instead of your own background, you can also choose from  
several included Surething backgrounds. To choose one of  
these images click the SureThing Background button in  
the Browse window that appears when you click Select  
Background. Also, you can easily toggle through the back-  
grounds by using the toggle bar below the label.  
Backgrounds are controlled by the far left toggle button.  
4A. Open the text panel by clicking  
the arrow on the text button.  
Add text by selecting one of  
the options below. To create  
text that follows the curve of  
the disc choose Add Circular  
Text.  
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Sending Jobs to the XRn 19  
4B. You may also choose from several SureThing smart  
designs. These design templates automatically position  
your text and use certain text effects to give your label a  
professional look. You can easily toggle through smart  
designs by using the middle toggle button on the toggle  
bar below the label.  
5. Finally, Open the picture panel  
by clicking the arrow on the  
Pictures/Clipart button. Add  
any logos, graphics or symbols  
to the label. These graphics will  
appear on top of the background  
image. You can size them appropriately by dragging the  
corner of the selected graphic.  
6. When you have completed design work save your label by  
choosing Save Project in the Actions panel.  
D. USING OTHER GRAPHICS PROGRAMS  
While SureThing will handle most labeling needs, other  
graphics programs can be used if you prefer.  
When printing and burning through the PTPublisher software  
your XRn will support the following additional stardard label  
image file formats: BMP, TIF, JPG, GIF, PNG and PRN. These  
formats can be exported from most any original graphics for-  
mat such as Adobe Photoshop or Illustrator.  
When creating images in other graphics programs we  
recommend creating a 4.72 x 4.72 square image that has a  
300 dpi resolution.  
E. ARCHIVING JOBS ON THE XRN  
Creating an Archived Job.  
1. Select any project from the Starter Window or the New  
Project Panel. A sub-menu will be displayed. Select the  
appropriate project from the sub menu.  
2. Follow steps 2-5 in Section 3A. You will use almost the  
exact same process for an archived job.  
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20 Sending Jobs to the XRn  
3. On the Summary screen you will notice an Archive Job  
check box. Check the Archive Job box. Three text fields  
will appear below the check box. Fill them out with the  
information requested.  
4. Click Go to start the job.  
Once the Go button has been pressed the data is sent to the  
XRn. This process can take a few moments or several minutes  
depending on the size of your job. A progress window is  
displayed while the data is being sent to the XRn.  
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Sending Jobs to the XRn 21  
5. Once the data has been completely transferred to the XRn  
the archive job screen will be displayed.  
6. Choose the name of the job that you submitted and click  
Go again.  
Note: Archiving Jobs on the XRn takes up hard drive space. Only archive  
jobs that you perform regularly.  
Accessing an Archived Job.  
To access and submit previously archived jobs follow this  
procedure:  
From the client software  
1. Select Other Project from the Starter Window.  
2. A sub-menu will be displayed. Choose Archived Job  
on XRn.  
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22 Sending Jobs to the XRn  
3. The archive job screen will be displayed. Choose the name  
of the job that you submitted, set the number of copies and  
click Go.  
From the LCD Control Panel  
Choose Archived Job from the main menu. Browse the  
available jobs using the  
buttons. Select the job with  
the  
.
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n
a
l
D
D
Choose the number of copies using the  
the original number of copies specified in the archive job is  
displayed. Press to start the job.  
. By default  
S
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t
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a
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e
D
i
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(
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Sending Jobs to the XRn 23  
Section 4: Administrator Utility and  
Advanced Functions  
A. ADMINISTRATOR UTILITY  
Install the administrator utility only for users who will  
need to change XRn system settings such as adding/ removing  
authorized users, bin/media designation, viewing system logs,  
deleting archived jobs and designation users to be notified of  
system errors/warnings. For more information about any  
control in the utility simply hover your mouse over the control  
to display a Tool tip. The following is a brief description of  
each section in the Administrator Utility.  
If the Administrator Utility is installed on the computer it can  
be launched by clicking Start - All Programs - PTPublisher -  
Administrator Utility. You will be prompted for a password.  
Administrator Utility Password: AdminUtil1  
This is the default password which can be changed on the Info  
tab in the utility.  
Info  
This section allows you to change the description of the XRn  
seen by clients and allows you to change the password  
necessary to log into the Administrator Utility for this XRn.  
The description could display the XRn location and the media  
type. Example: Marketing XRn for DVDs and CDs.  
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24 Administrator Utility and Advanced Functions  
Users  
Manage which users can send jobs to the XRn. There are three  
methods of user administration. You can choose the one that  
fits your situation best. The first method is set by default.  
1. Allow All Users to Submit Jobs - Any users with  
PTPublisher installed can submit jobs to the XRn (default).  
2. Select Users that can submit Jobs - Only users selected  
below with PTPublisher installed will be allowed to submit  
jobs to this XRn.  
3. Only Users with a password can submit Jobs - Any user  
that has PTPublisher installed and knows the password set  
here and can submit jobs to this XRn.  
Note: Depending upon which option is selected additional options will  
appear below.  
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Administrator Utility and Advanced Functions 25  
Notifications  
It is recommend that one or more persons are designated as  
XRn custodian who is responsible for refilling bins, changing  
cartridges, and generally making sure that the system is ready  
for jobs. To help with this responsibility you can create a list of  
users to notify of system errors or warnings. For each user you  
can choose what types of events they will be notified for. These  
settings will be specific to each user that has been selected. For  
notifications to function, you must enter an email (SMTP)  
server name in the Global Notifications area.  
Media  
The media window allows you to designate the type of media  
in each of the bins. By default bin selection is unchecked  
which means the XRn assumes that the media selected in the  
PTPublisher client software is actually in the unit. It will pick  
for this media from the right bin. When bin selection is checked  
you can set the right or left bin to specific media type. In this  
way it is possible to have two different media types in the unit  
at the same time. When one of the two media types is specified  
in job sent to the XRn from the client software, the XRn will  
pick for that media at the location specified.  
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26 Administrator Utility and Advanced Functions  
If a job calls for media that has not been designated in the  
admin utility, the user will be prompted of this fact but will be  
allowed to send the job anyway. The XRn will then pick from  
the default bin as specified in this window. Below are a few  
scenarios that may provide some clarification:  
Scenario One: The left bin is designated as DVD and the right  
bin is designated as CD. The user submits a job that requires  
a DVD. A DVD is picked from the left bin and the job  
completes.  
Scenario Two: The left bin is designated as DVD and the right  
bin is designated as CD. The user submits a job that requires a  
DVD-DL. The user is prompted that the media is not currently  
in the XRn. At this point a user can change their media type or  
ignore the message. If they ignore the XRn will pick from the  
left bin or whatever bin has been designated as the default. In  
this scenario it is expected that a user will load the appropriate  
media before submitting the job. Failure to load the correct  
media will cause disc rejection and failed job.  
Scenario Three: Bin Selection has been disabled. The user  
submits a job that requires a DVD. No prompt is displayed.  
The XRn automatically picks from the right bin. In this  
scenario it is expected that a user will load the appropriate  
media before submitting the job.  
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Administrator Utility and Advanced Functions 27  
Logging  
View and sort logs for all jobs submitted to the XRn.  
Archived Jobs  
View job details or delete jobs that have been archived by  
users. Using the slide bar at the bottom of the screen you can  
also adjust the amount spaced reserved for non-archived jobs.  
This conversely affects space available for archived jobs so that  
any remaining space can be used for archived jobs. This makes  
sure that at least 20 GB are always available for normal jobs.  
Update XRn  
Check for XRn software updates for the LCD or the Job Service.  
If updates are available the Update button will be active. Click  
it to update the XRn software.  
Switch XRn  
Click this to open the initial login screen. Choose another XRn  
from the drop down box. You can use this utility to administer  
several different XRn. Each XRn has exclusive settings and its  
own login password.  
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28 Administrator Utility and Advanced Functions  
B. ADVANCED PRINTER DRIVER SETTINGS  
The most popular driver settings such as print quality, inner  
diameter and outer margin can be modified through the  
PTPublisher client software. The rest of the settings can be  
accessed in the following manner.  
Remote Desktop Instructions  
In order to access the printer driver you will need to connect to  
the XRn via remote desktop. You may also hook up a monitor  
and keyboard to the XRn to gain access.  
1. From any computer that can access the XRn, open a remote  
desktop connection. Go to Start - All Programs - Remote  
Desktop Connection.  
2. In the window that appears type the name of the XRn.  
This information can most easily be found on the XRn itself  
by pressing the X button at the main menu of the LCD  
Control Panel. The name will be in the following format:  
XRN-xxxxx where xxxxx equals a number between 0001  
and 99999.  
3. Click Connect.  
4. You will be prompted for a username and password.  
Enter the following to access the Administrator account:  
Username: XRnAdmin  
Password: NetworkDP1  
You now have full access to the XRn computer.  
Accessing Printer Driver Settings  
Click the Start button. Click on Printers and Faxes.  
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Administrator Utility and Advanced Functions 29  
Click on the Disc Publisher XR icon with the right mouse  
button and select Printing Preferences.  
Paper Size  
This setting is automatically set to CD/DVD from the  
PTPublisher client software and should not be set on the XRn.  
Resolution  
This setting can be set from the PTPublisher client software  
and should not be set on the XRn.  
Cartridge Type  
The Print Black with Black Cartridge setting will print discs  
using both the color and black cartridges. This saves color ink  
by using just the black cartridge for the black areas of your  
design. When using this setting, be sure to perform the  
Alignment Calibration print described later in this section.  
Please note that the Calibration Alignment will need to be done  
after installing a new cartridge as alignment may vary from  
one cartridge to the next. Select Color to print using only the  
color cartridge. The Monochrome Black setting prints using  
the Monochrome Black cartridge only.  
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30 Administrator Utility and Advanced Functions  
Color Matching  
Click on the Color Matching down arrow and choose the color  
matching option that's right for you. Select None if you are  
more interested in print speed rather than color accuracy, if  
you have already color corrected your image for printing, or if  
you are using some other third party color matching software.  
Select Algebraic if you would like the printer driver to make  
very simple color balance adjustments based on an RGB color  
model. This option gives you more natural looking images  
without actually utilizing any specific color matching software.  
Select PrimaColor to enable color-matching profiles written  
specifically for the XRn by Candela Color Management System.  
This setting automatically adjusts the color of your image  
according to predetermined printer profiles and default system  
profiles. This results in a very precise color match when  
attempting to print photographic images.  
Select Z-Color to use a factory set color matching scheme that  
is calibrated toward images that have photographic qualities.  
Ink Saturation  
This option controls the ink saturation of the printed image.  
When printing onto the printer manufacturer's TuffCoat CD  
media, this option can be left at its default setting of 50%.  
When printing onto other brands of printable CD media, you  
may need to adjust this control in order to optimize the ink  
saturation for the printable surface of your specific CD media.  
Click on the up and down arrows to change the ink saturation  
setting. Lower numbers reduce the overall ink saturation,  
while higher numbers increase it. Please note that higher ink  
saturation results in higher ink usage. This will reduce the  
amount of discs produced per cartridge.  
Inner Diameter  
This setting can be set from the PTPublisher cleint software  
and should not be set on the XRn.  
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Administrator Utility and Advanced Functions 31  
Centering Test Print  
NOTE: Your printer comes from the factory pre-calibrated to print the image  
in the center of the CD. You can use this adjustment if you need to  
fine-tune this location.  
If you ever wish to verify your factory-calibrated Vertical  
and Horizontal calibration settings, you can run a simple  
calibration procedure to assure that your images will be  
centered when printed on a CD. To do this, refer to the  
following steps:  
1. Verify that a disc and a color ink cartridge are installed in  
the unit. It is important to use the same disc you normally  
use for your publishing because different brands of discs  
may vary slightly in size. Also, verify that the unit is  
powered ON and that it is connected to your computer.  
2. Click on the Centering Properties Test Print button. The  
printer will begin printing the calibration test print.  
3. When the print is complete, rotate disc 180º  
and put the disc back in the input bin and  
repeat step 2 using the same disc.  
4. When the second run of the print is compete,  
you should have a test print that looks something  
like the following:  
5
4
3
2
1
0
- 1  
- 2  
- 3  
- 4  
- 5  
5
BACK  
BACK  
4
3
2
1
u m b e r )  
u m b e r  
u s t ( m b e t h e S A M E n  
w h o s e l i n e s t o u g h  
F i n d a n d e n t e r t h e n  
t i r c e a V l C a l i b r  
NOTE:  
0
After printing this image  
once, rotate this CD  
so the ARROWS point  
to the BACK of the printer  
and print again.  
-1  
-2  
-3  
-4  
-5  
t i o a n  
- 5 - 4 - 3 - 2 - 1  
0
1
2
5
4
3
2
1
0
-1 -2 -3 4 -5  
u m b e r )  
u s t ( m b e t h e S A M E n  
w h o s e l i n e s t o u g h  
F i n d a n d e n t e r t h e n  
u m b e r  
t i o a n  
o n i z t a l H C o a r l i b r  
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32 Administrator Utility and Advanced Functions  
5. Along the Vertical axis of the printed disc, find the number  
whose lines touch. For example, in the above illustration,  
the number would be 2. Enter that number into the  
Vertical box of the Calibration window and 0 would be  
entered for the Horizontal axis.  
6. Select the OK button. Your images should now be  
centered when printed on a disc.  
After your selections have been made, close out of the printer  
setup window. You are now ready to go to an application  
program and print. All printer driver selections will stay the  
same until you change them.  
Enable Ink Low Warning  
This setting lets you enable or disable the warning from the  
printer to tell you when the ink cartridges are getting low.  
Ink Levels and Cartridge Maintenance  
Select this button to display the current ink levels as well as  
options for cleaning and changing cartridges.  
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Administrator Utility and Advanced Functions 33  
Select Clean button to send a simple test pattern to the printer.  
Be sure to have a disc in the XRn's input bin and the front  
cover closed. The test pattern, shown below, purges ink  
through nozzles of your ink cartridge to clear any blockages.  
The test pattern will show if the nozzles require any further  
Clogged Head  
Needs Cleaning  
Clean Head  
Functioning Property  
cleaning.  
If the Yellow, Magenta, Cyan or Black diagonal lines printed on  
the disc show breaks, repeat the cleaning procedure. If nozzles  
still appear to be clogged, remove the cartridge and gently  
wipe the nozzle area sideways with a clean water-dampened  
cloth. If after several cleanings a color still does not appear on  
the test print, the cartridge may be damaged or empty and  
may need to be replaced.  
Select the Details button for information on the drivers,  
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34 Administrator Utility and Advanced Functions  
firmware, alignment and number of discs printed with  
your unit.  
Disc Output Location  
Do not change this setting! It should be left in the Kiosk  
mode setting.  
Enable Bi-di Printing  
When enabled the XRn will print bi-directional for faster print-  
ing. The default is uni-directional printing. When you enable  
bi-directional printing, you should perform the Alignment  
Calibration described later in this section. Please note that the  
calibration is stored on your computer, so if you move to a new  
computer you must repeat the calibration.  
Alignment Calibration  
The Alignment Calibration allows you you create a test print  
that will provide you with values to configure your printer for  
Bi-Di- Printing and to align the color and black cartridges for  
Color+Black printing. If Bi-Di Printing is enabled, or if you use  
Color+Black as a cartridge type in the driver settings, it is  
important to perform this calibration every time you change a car-  
tridge. To print, click the Alignment Calibration Properties  
button then click Yes.. The print will look like this:  
0
1
2
3
4
8
9
10  
11  
12  
13  
14  
15  
5
6
7
A
B
0
2
2
4
6
8
8
10 12 14  
C
0
4
6
0
10 12 14  
2
4
6
8
10 12 14  
D
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Administrator Utility and Advanced Functions 35  
C. LCD CONTROL PANEL OPERATION  
Using the LCD Control Panel you can change the cartridge(s),  
run archived jobs, access utilities, restart the system or view  
errors and warnings. Below is a description of the basic  
operation and a description of the menus.  
Press  
Press  
Press  
to browse through the menus.  
to select a function.  
to return to the previous menu.  
or  
Press  
to return to the Idle or Busy status screen at any  
time.  
Idle Status Screen  
By default the Status screen is displayed. This screen displays  
the current ink levels. Press  
to display the Main Menu.  
X
R
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k
*
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=
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9
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Busy Status Screen  
While the XRn is busy with a job the status screen changes to  
included the number of jobs and the number of disc remaining  
before the unit becomes idle again. Just because the unit is  
busy doesn't mean a job can't be received. If a job is received it  
will simply be queued.  
J o  
D i  
I n  
P r  
b
s
k
e
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R
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=
a
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9
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36 Administrator Utility and Advanced Functions  
Main Menu  
The Main Menu allows access to all of the functions of the LCD  
Control Panel. Press the  
to select the function.  
>
A
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c
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Archived Jobs  
The Archived Jobs function allows access to any of the archived  
jobs stored on the unit. If no jobs are stored this screen will be  
empty. Browse the available jobs using the  
buttons.  
Select the job with the  
.
>
S
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f
t
w
a
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D
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M a  
M u  
P r  
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Choose the number of copies using the  
. By default  
the original number of copies specified in the archive job is  
displayed. Press  
to start the job.  
S
o
f
t
w
a
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e
D
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Administrator Utility and Advanced Functions 37  
Install Cartridges  
This function allows you to change the color, black or both  
cartridges. See Section 2 - Step 2 for the complete cartridge  
change procedure. Once the cartridges has been installed you  
must tell the XRn which cartridge was installed by selecting it  
using the LCD Control Panel. Choose new color, new black,  
new color and black or used cartridge. Choose used cartridge  
if you have installed the same cartridges. Choosing used  
cartridge will retain the current ink level value. Choosing  
new cartridge will reset the appropriate ink levels to 100%.  
>
N
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s
w
C
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B
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Tools  
The tools menu allows access to the following administrative  
function. Use the to select a function.  
>
P
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n
t
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r
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p
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r
a
t
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P
T
P
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r
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e
Printer Operations - Allows access to clean print and other  
printer maintenance.  
About - Displays version information.  
Reset PTP Service -Starts and stops job processing service.  
This will correct some problems with the unit and is faster than  
restarting the XRn.  
Shutdown/Re-start  
Selecting his function will display a sub menu that allows you  
to shutdown or restart the XRn. Shutdown will cut power to  
the entire unit. This will require you power the unit back on  
using the power switch in the back. Restart will shutdown  
unit and immediately turn the unit back on.  
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38 Administrator Utility and Advanced Functions  
Cancelling Jobs  
When Jobs are running you may cancel them from the LCD  
Control Panel.  
The Busy status screen is displayed when jobs are in progress.  
Press the  
to access the cancel jobs sub-menu.  
J o  
D i  
I n  
P r  
b s  
s c  
k :  
e s  
R
e
R
=
m
e
1
a
m
0
i
a
0
n
i
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i
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g
:
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1
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:
0
2
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=
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f
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>
M
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c
M e  
l
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J
u
o
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b
s
Use the  
the  
to move the cursor down to "Cancel Jobs". Press  
to select. A list of jobs currently running and an option  
to "Cancel All Jobs" will be displayed.  
>
C
S
M
a
o
a
n
f
r
c
t
k
e
w
e
l
a
t
A
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l
l
D
J o  
s c  
is  
b
s
r
i
i
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g
c
Press the  
to select. A confirmation screen will be displayed.  
C o  
A l  
P r  
n
l
e
f
i
J
r
o
m
b
c
a
n
c
e
l
o
f
:
s
s
s
t
o
c
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f
i
r
m
The Idle Status screen will be displayed when the jobs have  
been canceled.  
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Administrator Utility and Advanced Functions 39  
Important notes:  
The LCD goes into power save mode after 90 minutes of  
non-use. This means the screen becomes very dim. Simply  
press any button to return the brightness level to normal.  
The LCD screen will automatically revert to the Idle or  
Busy Status screen after 30 seconds of non-use.  
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40 Administrator Utility and Advanced Functions  
Section 5: Maintenance and  
Troubleshooting  
A. LCD ERROR MESSAGES  
There are several error messages or warnings that will appear  
on the LCD Display. Below is a descriptions of each and their  
possible solutions.  
Input Empty.  
The left or right bin is out of discs. Add the discs specified in  
the control panel. The LCD will only show you which discs to  
load if bin selection has been enabled. (See 4A for more infor-  
mation on bin selection). If bin selection is disabled, the LCD  
will display a generic input empty error. In this case it is up to  
the user to know which type of media to load into the unit.  
I N  
A d  
L e  
R i  
P
d
f
g
U
T
t
E M  
es  
i n  
B i  
P
e
:
n
T
Y
d
D
h
B
is  
VD  
C D  
c s  
-R  
- R  
-
t
h
t
:
Ink Low  
When Ink levels reach approximately 10% a warning will be  
displayed. You can either change the cartridge or ignore the  
warning and continue printing. If you choose to ignore, it is  
possible that discs will be printed with insufficient ink which  
will cause poor print quality.  
I N  
C A  
P r  
P r  
K
R
e
e
L
R
s
s
O
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W
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s
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Maintenance and Troubleshooting 41  
B. CLEANING THE XRN  
Use a clean, lint-free rag with a small amount of ammonia  
window cleaner to clean the XRn's outside case and trays.  
This type of cleaner is very effective on inks that may  
accumulate on the printer tray. Stronger cleaning solutions are  
NOT recommended because they may damage the paint and  
plastic materials from which the parts are manufactured.  
Always disconnect the XRn’s power cords before cleaning.  
Resume operation only after the surfaces are completely dry.  
C. PERFORMING A ROBOTIC SELF-TEST  
To ensure that everything is working properly, a Self-Test  
feature is built in to your unit. In this mode, the Robotic  
Disc Transporter will go through the motions of picking and  
placing a disc to ensure proper working order. Perform the test  
by doing the following steps:  
Load some discs into the Right Bin  
The cover must be closed for this operation to complete.  
However, in order to access the buttons you must open the  
cover. To get around this problem simulate closing the  
cover by activating the cover lock sensor. You may do this  
by putting an object such as a folded piece of paper in the  
slot where the lock would normally be located.  
With the unit turned on, press the Cartridge Button  
While holding the Cartridge Button, press the  
Power Button  
until the robotics start to move.  
Release both buttons  
To stop the test, wait until the disc has moved to the Right  
Bin and press the Power Button.  
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42 Maintenance and Troubleshooting  
D. CLEANING THE INK CARTRIDGES  
It may be necessary to clean the ink cartridge nozzles if you  
notice reduced print quality, or if you suspect an cartridge  
nozzle has become slightly dried out or clogged. If you are  
having print quality problems, follow the steps below:  
1. Remove the print cartridges.  
2. Moisten a lint-free cloth with  
water.  
3. Hold the cloth against  
the  
nozzles for three sec-  
onds. This will “wick”  
some additional ink onto the  
damp cloth.  
4. Wipe in the direction shown.  
5. Repeat the process.  
E. TECHNICAL SUPPORT  
If you have difficulties in operating the unit use the  
procedures in this manual and the additional resource  
listed below:  
Source  
Location  
Primera Knowledge Base  
PTPublisher Software Help files  
SureThing Software Help files  
Email Support  
Chat Support  
Phone Support  
www.primera.com/knowledgebase.html  
Open the software. Click on the ? Icon  
Open the software. Click on the Help Menu - Contents  
www.primera.com/contact_tech_support.cfm  
www.primera.com/knowledgebase.html  
763-475-6669 (Mon - Fri 8 a.m. - 7 p.m CST)  
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Maintenance and Troubleshooting 43  
Section 6: Technical Specifications  
Model  
Printing Method  
Processor  
XRn Network Publisher  
Ink-Jet  
Celeron D 2.93 GHz  
1GB  
Memory  
Hard Drive  
Printing Resolution  
250 GB SATA  
4800 x 1200 dpi, 2400 x 1200 dpi,  
1200 x 1200 dpi, 600 x 600 dpi  
Ink Types  
Dual Cartridges: One 3-color (CMY)  
cartridge, and one Black Monochrome (K)  
Media Types  
CD-R, CD-RW, DVD-R, DVD+R, DVD-DL,  
DVD+DL, DVD-RW, DVD+RW, DVD-RAM,  
BDR, BDR-DL (Must have a Blu-ray drive  
to record to BDR formats)  
Maximum print width  
Disc Capacity  
Interface  
Operating Tempature  
Power Requirement  
Weight  
4.724" (120mm)  
25 right input, 25 left input, 50 discs total  
Gigabit Ethernet  
60-80F (15.5 - 26.5C)  
100-240VAC, 50/60Hz, 1.5A  
49 lbs. (22.23 kg)  
Dimensions  
17"W x 13"H x 22.11"D  
(43.3 cm W x 33.02 cm H x 56.16 cm D)  
Certifications  
Safety  
Warranty  
Emissions: FCC Class A, CE  
UL, UL-C, CE  
One year return-to-depot  
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44 Technical Specifications  
Index  
Administrator .............................................................................9, 10  
Alignment Calibration............................................................30, 35  
Archived Job.................................................................20, 22, 28, 37  
Bin selection ...................................................................8, 26, 27, 41  
BMP ......................................................................................12, 13, 20  
Cancelling Jobs...............................................................................39  
Cartridge Type................................................................................30  
Centering Test Print.......................................................................32  
Change Robot .................................................................................17  
Cleaning the Ink Cartridges ........................................................43  
Cleaning the XRn...........................................................................42  
Color Matching...............................................................................31  
Create a Label .................................................................................13  
Description of XRn........................................................................24  
Guest Account ............................................................................9, 10  
Inner Diameter .........................................................................15, 31  
Install Cartridges .......................................................................6, 38  
JPG........................................................................................12, 13, 20  
LCD, Busy Status Screen..............................................................36  
LCD, Idle Status Screen................................................................36  
LCD Error Messages......................................................................41  
Logging ............................................................................................28  
Media designation.....................................................................9, 24  
Notifications....................................................................................26  
Outer Margin ..................................................................................15  
Print Quality...................................................................7, 12, 15, 29  
Robot Status Panel.........................................................................17  
Self-Test............................................................................................42  
Technical Support ..........................................................................43  
TIF...............................................................................................13, 20  
Updates ............................................................................................28  
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Index 45  
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Printed in the United States of America  
P/N 510991  
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