Owner’s Manual
ATTENTION:
Please read the content
of your owner’s manual
before operating your
scooter.
The Ultimate In Style & Performance®
Exeter, PA
St. Catharines, ON
1-800-800-8586
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C O N T E N T S
I.
INTRODUCTION ...............................................................................................................4
II. SAFETY.............................................................................................................................6
III. EMI/RFI............................................................................................................................15
IV. SPECIFICATIONS ...........................................................................................................17
V. YOUR VICTORY XL-4 .....................................................................................................19
VI. BATTERIES AND CHARGING........................................................................................25
VII. OPERATION....................................................................................................................30
VIII. COMFORT ADJUSTMENTS ...........................................................................................32
IX. DISASSEMBLY AND ASSEMBLY ..................................................................................36
X. TROUBLESHOOTING ....................................................................................................38
XI. CARE AND MAINTENANCE...........................................................................................39
XII. OPTIONAL ACCESSORIES ...........................................................................................41
XIII. WARRANTY ....................................................................................................................42
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I . I N T R O D U C T I O N
Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new Pride
Scooter. Your scooter design combines the most advanced state-of-the-art components with modern, attractive
styling. We are certain that the design features and trouble-free operation will add convenience to your daily
living and ensure complete satisfaction.
At Pride, your safety is important to us. Please read and follow all of the instructions in this manual before you
attempt to operate your scooter for the first time. These instructions were produced for your benefit. Your
understanding of these instructions is essential for the safe operation of your new Pride Scooter.
Pride is not liable for damage to property or personal injury arising out of the unsafe use of a Pride Scooter.
Pride is also not liable for any property damage or personal injury arising out of the failure of any person
and/or user to follow the instructions and recommendations set forth in this manual or any other instruc-
tions or recommendations contained in other scooter related literature issued by Pride or contained on the
Pride Scooter itself.
This owner’s manual is compiled from the latest specifications and product information available at the time of
publication. We reserve the right to make changes as they become necessary. Any changes to our products may
cause slight variations between the illustrations and explanations in this manual and the product you have pur-
chased.
If you experience any problems with your scooter that your are not able to solve, or if you do not feel capable of
safely following any of the instructions and/or recommendations contained in this manual, please contact
your authorized Pride Provider for assistance.
Once you understand how to operate and take care of your scooter, we are certain that it will give you years of
trouble-free service and enjoyment.
Information Exchange
We want to hear your questions, comments, and suggestions regarding this manual. We would also like to hear
about the safety and reliability of your new Pride Scooter, and the service you received from your authorized
Pride Provider.
Please notify us of any change of address so we can keep you apprised of important information regarding
safety, new products, and new options that can increase your ability to use and enjoy your Pride Scooter. Please
feel free to write us at the address below:
Pride Mobility Products Corporation
Attn: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
1-800-424-8205
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I . I N T R O D U C T I O N
Pride Owners Club
As a Pride product owner, you are invited to register your product’s warranty and enroll in the Pride Owners
Club. You may do so by filling out and returning your enclosed registration card or by visiting Pride’s web site
at www.pridemobility.com. As a registered member, each time you visit our site you will have access to the
most interactive and honest educational venue available today for people with mobility needs, their families,
and friends.
From our home page, click on the button that reads “Owners Club” to enter a page dedicated to current and
potential Pride product owners. You will gain access to interviews, stories, recreation ideas, daily living tips,
product and funding information, and interactive message boards. Message boards invite you to speak with
other Pride customers as well as Pride representatives who are available to assist you with any questions or
concerns you may have.
My Authorized Pride Provider Is:
Name:_______________________________________________________________________________
Address:_____________________________________________________________________________
Phone Number:________________________________________________________________________
Quick Reference Information:
Scooter Model:________________________________________________________________________
Serial Number:__________________________________________________________________________
Purchase Date:________________________________________________________________________
NOTE:If you ever lose or misplace your product registration card or this owner’s manual, contact us and
we will be glad to send you a new one immediately.
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I I . S A F E T Y
GENERAL
WARNING! Do not operate your new scooter for the first time without completely reading
and understanding this owner’s manual.
Your scooter is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the scooter user. Please be aware that the
final selection and purchasing decision regarding the type of scooter to be used is the responsibility of the
scooter user who is capable of making such a decision and his/her healthcare professional (i.e., medical
doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the scooter to the user and has assisted the prescribing healthcare professional and/or the authorized Pride
Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the scooter user will need to prac-
tice operating the scooter in the presence of a trained attendant. A trained attendant can be defined as a
family member or care professional specially trained in assisting a scooter user in various daily living
activities.
As you begin using your scooter during daily activities, you will probably encounter situations in which
you will need some practice. Simply take your time and you will soon be in full and confident control as
you maneuver through doorways, on and off elevators, up and down ramps, and over moderate terrain.
MODIFICATIONS
Your scooter has been designed and engineered to provide maximum mobility and utility. A wide range of
accessories is available from your authorized Pride Provider to further customize your scooter to better suit
your needs and/or preferences. However, under no circumstances should you modify, add, remove, or
disable any feature, part, or function of your scooter.
WARNING! Do not modify your scooter in any way not authorized by Pride. Unauthorized
modifications may result in personal injury and/or damage to your scooter.
REMOVABLE PARTS
WARNING! Do not attempt to lift or move a scooter by any of its removable parts. Personal
injury and damage to the scooter may result.
ELECTROMAGNETIC FIELDS
Your scooter’s road performance features may be influenced by electromagnetic fields caused by cellular
telephones or other radiating devices, such as hand-held radios, radio and television stations, wireless
computer links, microwave sources, and paging transmitters. Learn more about this topic in III. “ EMI-RFI.”
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I I . S A F E T Y
PRE-RIDE SAFETY CHECK
Get to know the feel of your scooter and its capabilities. It is recommended that you perform a safety check
before each use to make sure your scooter operates smoothly and safely. For details on how to perform
these necessary inspections, see XI. “Care and Maintenance.”
Perform the following inspections prior to using your scooter:
n Check for proper tire inflation. Maintain 30-35 psi in each tire (if equipped with pneumatic tires).
n Check all electrical connections. Make sure they are tight and not corroded.
n Check the front-to-rear harness. Make sure it is secured properly.
n Check the brakes.
n Check battery charge.
TIRE INFLATION
If your scooter is equipped with pneumatic tires, you should check or have the air pressure checked at least
once a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth
operation of your scooter.
WARNING! It is critically important that 30-35 psi tire pressure be maintained in pneumatic
tires at all times. Do not underinflate or overinflate your tires. Low pressure may result in
loss of control, and overinflated tires may burst. Failure to maintain 30-35 psi tire pressure
in pneumatic tires at all times may result in tire and/or wheel failure, causing serious
personal injury and/or damage to your scooter.
WARNING! Inflate your scooter tires from a regulated air source with an available pressure
gauge. Inflating your tires from an unregulated air source could overinflate them, resulting
in a burst tire and/or personal injury.
WEIGHT LIMITATIONS
Your scooter is rated for a maximum weight capacity. Please refer to the specifications table for this limit.
WARNING! Exceeding the weight limit voids your warranty and may result in personal
injury and damage to your scooter. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your scooter. Carrying passengers on your scooter
may result in personal injury and/or property damage.
INCLINE INFORMATION
More and more buildings have ramps with specified percents of inclination, designed for easy and safe
access. Some ramps may have turning switchbacks (180-degree turns) that require you to have good cor-
nering skills on your scooter.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your scooter’s front wheels around any tight corners. If you do that, the scooter’s
rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any
railing corners.
n When driving down a ramp, keep the scooter’s speed adjustment set to the slowest speed setting to
ensure a safely controlled descent. See V. “Your Victory XL-4.”
n Avoid sudden stops and starts.
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I I . S A F E T Y
When climbing an incline, try to keep your scooter moving. If you must stop, start up again slowly, and then
accelerate cautiously. When driving down an incline, do so by setting the speed adjustment to the slowest
setting and driving in the forward direction only. If your scooter starts to move down the incline faster than
you anticipated or desired, allow it to come to a complete stop by releasing the throttle control lever. Then
push the throttle control lever forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your scooter straight up the incline. This greatly reduces the possibility of
a tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! Do not drive your scooter across the side of a hill or diagonally up or down a
hill; do not stop, if possible, while driving up or down an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the scooter in freewheel
mode while seated on it or standing next to it.
WARNING! Even though your scooter is capable of climbing slopes greater than those
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or
any other specifications presented in this manual. Doing so could cause instability in
your scooter, resulting in personal injury and/or damage to your scooter.
Handicap public access ramps are not subject to government regulation in all countries, and therefore do
not necessarily share the same standard degree of slope. Other inclines may be natural or, if man-made, not
designed specifically for scooters. Figure 1 illustrates your scooter’s stability and its ability to climb grades
under various weight loads and under controlled testing conditions.
These tests were conducted with the scooter’s seat in the highest position and adjusted rearward on the seat
base to its farthest rearward position. Use this information as a guideline. Your scooter’s ability to travel up
inclines is affected by your weight, your scooter’s speed, your angle of approach to the incline, and your
scooter setup.
400 lbs.
5°
Figure 1. Maximum Recommended Incline Angle
WARNING! Any attempt to climb or descend a slope steeper than that shown in figure 1
may put your scooter in an unstable position and cause it to tip, resulting in personal
injury.
WARNING! Never carry an oxygen tank weighing more than 15 lbs. Never fill the rear
basket with contents exceeding 15 lbs.
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I I . S A F E T Y
When you approach an incline, it is best to lean forward. See figures 2 and 2A. This shifts the center of
gravity of you and your scooter toward the front of the scooter for improved stability.
Figure 2A. Increased Stability Driving Position
Figure 2. Normal Driving Position
CORNERING INFORMATION
Excessively high cornering speeds can create the possibility of tipping. Factors which affect the possibility
of tipping include, but are not limited to, cornering speed, steering angle (how sharply you are turning),
uneven road surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction
(such as passing from a grassy area to a paved area – especially at high speed while turning), and abrupt
directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a
corner, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your scooter
from tipping.
WARNING! When cornering sharply, reduce your speed. When using your scooter at higher
speeds, do not corner sharply. This greatly reduces the possibility of a tip or fall. To avoid
personal injury or property damage, always exercise common sense when cornering.
BRAKING INFORMATION
Your scooter is equipped with these powerful brake systems:
1. Regenerative: Uses electricity to rapidly slow the vehicle when the throttle control lever returns to the
center/stop position.
2. Disc Park Brake: Activates mechanically after regenerative braking slows the vehicle to near stop, or
when power is removed from the system for any reason.
3. (Optional) Hand Brake: Gives you additional stopping power when you squeeze it. See V. “Victory
XL-4.”
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I I . S A F E T Y
OUTDOOR DRIVING SURFACES
Your scooter is designed to provide optimum stability under normal driving conditions—dry, level surfaces
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you
will encounter other surface types. For this reason, your scooter is designed to perform admirably on packed
soil, grass, and gravel. Feel free to use your scooter safely on lawns and in park areas.
n Reduce your scooter’s speed when driving on uneven terrain and/or soft surfaces.
n Avoid tall grass that can become tangled in the running gear.
n Avoid loosely packed gravel and sand.
n If you feel unsure about a driving surface, avoid that surface.
STREETS AND ROADWAYS
WARNING! You should not operate your scooter on public streets and roadways. Be
aware that it may be difficult for traffic to see you when you are seated on your scooter.
Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and then
proceed with extreme caution.
NOTE: Safety accessories like fluorescent flags are available to order from your authorized Pride Provider.
STATIONARY OBSTACLES (STEPS, CURBS, ETC.)
WARNING! Do not drive near raised surfaces, unprotected ledges, and/or drop-offs (curbs,
porches, stairs, etc.).
WARNING! Do not attempt to have your scooter climb or descend an obstacle that is
inordinately high. Serious personal injury and/or damage may result.
WARNING! Do not attempt to have your scooter proceed backward down any step, curb,
or other obstacle. This may cause the scooter to tip and cause personal injury.
WARNING! Be sure your scooter is traveling perpendicular to any curb you may be required
to ascend or descend. See figures 3 and 3A.
WARNING! Do not attempt to negotiate a curb that has a height greater than 2 in.
Figure 3. Correct Curb Approach
Figure 3A. Incorrect Curb Approach
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I I . S A F E T Y
INCLEMENT WEATHER PRECAUTIONS
WARNING! Pride recommends that you do not operate your scooter in icy or slippery
conditions or on salted surfaces (i.e., walks or roads). Such use may result in an accident,
personal injury, or adversely affect the performance and safety of your scooter.
WARNING! Do not operate or store your scooter where it may be exposed to inclement
weather conditions such as rain, snow, mist, and below freezing temperatures (such as
storage on an outside car/van lift). Attempting to operate the scooter in such conditions
can damage the electronics and potentially result in loss of control.
FREEWHEEL MODE
Your scooter is equipped with a manual freewheel lever that, when pulled up, allows the scooter to be
pushed. For more information about how to place your scooter into and out of freewheel mode, see V. “Your
Victory XL-4.”
WARNING! When your scooter is in freewheel mode, the braking system is disengaged.
n Disengage the drive motors only on a level surface.
n Ensure the key is removed from the key switch.
n Stand behind the scooter to engage or disengage freewheel mode. Never sit on a
scooter to do this.
n After you have finished pushing your scooter, always return it to the drive mode to lock
the brakes.
Failure to heed the above could result in personal injury and/or damage to your scooter.
An added feature built into the Victory XL-4 is “push-too-fast” protection which safeguards the scooter
against gaining excessive speed while in freewheel mode.
“Push-too-fast” operates differently depending on which of two conditions exists:
n If the key is switched “off” while in freewheel mode, the scooter’s controller activates regenerative
braking when the scooter is pushed faster than a maximum threshold which has been preprogrammed.
In this case, the controller is acting as a speed governor.
n If the key is switched “on” while in freewheel mode, you will encounter considerable resistance at any
speed.
This prevents the scooter from gaining unwanted momentum should the manual freewheel lever inad
vertently be released while driving the scooter.
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I I . S A F E T Y
STAIRS AND ESCALATORS
Scooters are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Do not use your scooter to negotiate steps or escalators. You may cause
injury to yourself and to others and/or damage your scooter.
DOORS
n Determine if the door opens toward or away from you.
n Use your hand to turn the knob or push the handle or push-bar.
n Drive your scooter gently and slowly forward to push the door open. Or drive your scooter gently and
slowly rearwards to pull the door open.
ELEVATORS
Modern elevators have a door edge safety mechanism that, when pushed, reopens the door(s).
n If you are in the doorway of a elevator when the door(s) begin to close, push on the rubber door edge or
allow the rubber door edge to contact the scooter and the door will reopen.
n Use care that pocketbooks, packages, or scooter accessories do not become caught in elevator doors.
LIFT/ELEVATION PRODUCTS
If you will be traveling with your scooter, you may find it necessary to use a lift/elevation product to aid in
transportation. Pride recommends that you closely review the instructions, specifications, and safety infor-
mation set forth by the manufacturer of the lift/elevation product before using that product.
WARNING! Never sit on your scooter when it is being used in connection with any type of
lift/elevation product. Your scooter was not designed with such use in mind, and any
damage or injury incurred from such use is not the responsibility of Pride.
BATTERIES
In addition to following the warnings below, be sure to comply with all other battery handling information.
WARNING! Scooter batteries are heavy (refer to specifications table). Lifting weight
beyond your capacity could result in personal injury. If necessary, get someone physically
able to lift the scooter batteries for you.
WARNING! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
WARNING! Always protect the batteries from freezing and never charge a frozen battery.
Charging a frozen battery may result in personal injury and/or damage to the battery.
WARNING! RED (+) cables must be connected to positive (+) battery terminals/posts.
BLACK (-) cables must be connected to negative (-) battery terminals/posts. Failure to
connect your battery harnesses in the proper manner may result in personal injury and/or
damage to your scooter. REPLACE cables immediately if damaged.
BATTERY DISPOSAL AND RECYCLING
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and call your autho-
rized Pride Provider for instructions on disposal. Your authorized Pride Provider will also have the neces-
sary information on battery recycling, which is our recommended course of action.
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I I . S A F E T Y
MOTOR VEHICLE TRANSPORT
Currently, there are no standards approved for tie-down systems in a moving vehicle of any type to trans-
port a person while seated in a scooter.
Although your scooter may be equipped with a positioning belt, this belt is not designed to provide proper
restraint during motor vehicle transport. Anyone traveling in a motor vehicle should be properly secured in
the motor vehicle seat with safety belts fastened securely.
WARNING! Do not sit on your scooter while it is in a moving vehicle. Personal injury and/
or property damage may result.
WARNING! Always be sure your scooter and its batteries are properly secured when it is
being transported. Failure to do so may result in personal injury and/or damage to your
scooter.
PREVENTING UNINTENDED MOVEMENT
WARNING! If you anticipate being seated in a stationary position for an extended period
of time, turn off the power. This will prevent unexpected motion from inadvertent throttle
control lever contact. Failure to do so may result in personal injury.
GETTING ONTO AND OFF OF YOUR SCOOTER
Getting onto and off of your scooter requires a good sense of balance. Please observe the following safety
tips when getting onto and off of your scooter:
n Ensure that your scooter is not in freewheel mode. See V. “Your Victory XL-4.”
n Make certain that the seat is locked into place and the key is removed from the key switch.
n The seat armrests can be flipped up to make getting onto and off of the scooter easier.
WARNING! Position yourself as far back as possible in the scooter seat to prevent the
scooter from tipping and causing injury.
WARNING! Avoid using your armrests for weight bearing purposes. Such use may cause
the scooter to tip and cause personal injury.
WARNING! Avoid putting all of your weight on the floorboard. Such use may cause the
scooter to tip and cause personal injury.
REACHING AND BENDING
Avoid reaching or bending while driving your scooter. When reaching, bending, or leaning while seated on
your scooter, it is important to maintain a stable center of gravity and keep the scooter from tipping. Pride
recommends that the scooter user determine his/her personal limitations and practice bending and reaching
in the presence of a qualified healthcare professional.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the
floor by reaching down between your knees. Movements such as these may change your
center of gravity and the weight distribution of the scooter and cause your scooter to tip,
possibly resulting in personal injury. Keep your hands away from the tires when driving.
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I I . S A F E T Y
POSITIONING BELTS
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for deter-
mining your requirement for a positioning belt in order to operate your scooter safely.
WARNING! If you require a positioning belt to safely operate your scooter, make sure it is
fastened securely. Serious personal injury may result if you fall from the scooter.
PRESCRIPTION DRUGS/PHYSICAL LIMITATIONS
The scooter user must exercise care and common sense when operating his/her scooter. This includes aware-
ness of safety issues when taking prescribed or over-the-counter drugs or when the user has specific physical
limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter
medication or if you have certain physical limitations. Some medications and limitations
may impair your ability to operate your scooter in a safe manner.
ALCOHOL
The scooter user must exercise care and common sense when operating his/her scooter. This includes
awareness of safety issues while under the influence of alcohol.
WARNING! Do not operate your scooter while you are under the influence of alcohol, as
this may impair your ability to drive safely.
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I I I . E M I / R F I
EMI/RFI WARNINGS
Laboratory tests performed by the Food and Drug Administration (FDA) have shown that radio waves can
cause unintended motion of electric mobility vehicles. Radio waves are a form of electromagnetic energy
(EM). When electromagnetic energy adversely affects the operation of an electrical device, that adverse
effect is called Electromagnetic Interference (EMI) or Radio Frequency Interference (RFI).
EMI/RFI FREQUENTLY ASKED QUESTIONS (FAQS)
The following FAQs summarize what you should know about EMI/RFI. Use this information to minimize the
risk that EMI/RFI will adversely affect your mobility vehicle.
Where do radio waves come from?
Radio waves are emitted from the antennas of cellular phones, mobile two-way radios (such as walkie-
talkies and CBs), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links,
microwave sources, and paging transmitters. Radio waves are a form of electromagnetic energy (EM). EM
is more intense closer to transmitting antennas, which are sources of emission. The greater the transmis-
sion strength, the greater the concern to electric mobility vehicle users.
If EMI/RFI affects my mobility vehicle, what kind of motion should I expect?
This is difficult to predict. The answer would depend on a number of factors:
n The strength of the radio waves.
n The construction of your particular mobility vehicle.
n The location of your mobility vehicle (whether it is on the level ground or on an incline).
n Whether or not your mobility vehicle is in motion.
The motion of any electric mobility vehicle affected by EMI/RFI can be erratic. The mobility vehicle may
come to a sudden stop or move in an uncontrolled manner. Also, it is possible for EMI/RFI to release the
brakes of an electric mobility vehicle. Some intense EMI/RFI can even damage the control system compo-
nents of an electric mobility vehicle.
Is there any way to know for certain whether or not radio waves are the cause of any unintended
mobility vehicle motion?
Unfortunately, EMI/RFI may be difficult to recognize, because the signals from radio sources are invisible
and may be intermittent. However, the FDArecommends that you report all incidents of unintended motion
or unintended brake release of your mobility vehicle to its manufacturer and, if possible, determine whether
or not there was a radio wave source nearby at the time of the incident.
One precaution you can take against unintended motion of your mobility vehicle is to make certain that you
or someone else is not the cause of the unintended motion.
n Turn off your mobility vehicle by removing the key from the key switch when you are getting onto or
off of your mobility vehicle.
n Never leave the key in the key switch of an unattended mobility vehicle.
n By following these steps, you greatly reduce the risk of you or anyone else inadvertently bumping the
throttle control levers and causing the mobility vehicle to move unintentionally.
Has anyone been injured by the erratic, unintended motion of an electric mobility vehicle?
The FDA has reports of injuries that resulted from uncontrolled motion of electric mobility vehicles, but it
is not clear just how many of those injuries were actually caused by EMI/RFI.
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I I I . E M I / R F I
Are all electric mobility vehicles susceptible to EMI/RFI?
Each make and model of electric mobility vehicle differs in its ability to resist EMI/RFI. Every mobility
vehicle has a particular level of resistance to EMI/RFI. This resistance is measured in volts per meter (V/
m).A higher resistance level offers greater protection against EMI/RFI. In other words, an electric mobility
vehicle with a high resistance level is less likely to be affected by a strong radio source than is an electric
mobility vehicle with a low resistance level.
What is the FDA doing about the problem?
The FDA has written to electric mobility vehicle manufacturers and requested that those manufacturers test
their new mobility vehicle models to be certain that they provide a reasonable degree of resistance against
EMI/RFI. The FDA has stated that all newly manufactured electric mobility vehicle models should have a
resistance level of at least 20 V/m. This level of resistance provides a reasonable degree of protection
against the common sources of EMI/RFI.
The FDA has also requested or recommended that:
n Electric mobility vehicle manufacturers clearly label new products with their resistance level or state
that the resistance level is not known.
n The labeling or informational material supplied with new electric mobility vehicles must explain what
the resistance level means and warn users about the possibility of EMI/RFI and how to avoid it.
n Electric mobility vehicle manufacturers undertake an educational program to inform electric mobility
vehicle users and their caregivers about the problems associated with EMI/RFI and about the actions
they can take to minimize the risk of EMI/RFI.
n While there is no exact way to tell if your mobility vehicle is totally safe, an immunity level of 20 V/m
is generally achievable and useful. This product has been tested and passed at an immunity level of 20 V/m.
What can I do to find out if my mobility vehicle is likely to be affected by EMI/RFI?
If you have had your mobility vehicle for some time and have not experienced any unintended motion, it is
not likely that you will have a problem in the future. However, it is always possible that EMI/RFI problems
could arise if you are close to a source of radio waves. Therefore, it is very important for you to be alert to
this possibility. The mobility vehicle meets or exceeds a resistance level of at least 20 V/m.
What can I do to reduce the risk of my mobility vehicle being affected by EMI/RFI?
Here are some precautions you can take:
n Do not turn on or use hand-held personal communications devices, such as citizens band (CB) radios
and cellular phones, while your mobility vehicle is turned on.
n Be aware of nearby radio wave transmitters, such as radio or TV stations and hand-held or mobile two-
way radios. Try not to operate your mobility vehicle too close to those transmitters. For example, if you
are on an electric mobility vehicle with a resistance level of at least 20 V/m, you should remain at least
three feet from a hand-held two-way radio and at least ten feet from a mobile two-way radio.
n Be aware that adding accessories and/or components, or modifying your mobility vehicle in any way,
may change its EMI/RFI resistance level and may make it more susceptible to interference from radio
wave sources.
What should I do if my mobility vehicle moves unexpectedly?
If unintended motion or unintended brake release occurs, turn off your mobility vehicle (by removing the
key) as soon as it is safe to do so.
If my mobility vehicle moves unintentionally, where should I report the incident?
Call Pride Customer Care at 1-800-424-8205 to report the incident.
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I V . S P E C I F I C A T I O N S
20.5"
16.5" - 18.5"
5"
18"
55"
18"
24"
69"
Turning Radius
27"
Figure 4. Victory XL-4 Dimensions
4"
13"
Figure 4A. Victory XL-4 Tire Dimensions
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I V . S P E C I F I C A T I O N S
SC2700
Model Number
Candy Apple Red, Viper Blue, Onyx Black
Available Colors
55 in.
27 in.
Overall Length
Overall Width
217 lbs.
Rear section: 87.5 lbs.
69 in.
Total Weight Without Batteries
Heaviest Piece When Disassembled
Turning Radius
Variable up to 5.8 mph
Up 30 miles with 55 AH batteries
5 in.
Maximum Speed
Range Per Charge*
Ground Clearance
Weight Capacity
400 lbs. maximum
Type: CRS reclining highback, with sliders, height adjustable headrest
Standard Seating
Dimensions: width 18 in.
depth 18 in. usable
(without headrest)
height 20.5 in.
Material: Gray in vinyl or fabric
Rear-wheel drive, 24V sealed transaxle
Electronic, regenerative, and electromechanical
Aluminum alloys Mags
Drive System
Dual Braking System
Wheels
4 in. x 13 in.
Tires (front)
4 in. x 13 in.
Tires (rear)
Type: 12V deep-cycle (AGM or Gel-Cell)
Size:U-1, 32 AH; NF-22, 55 AH
Battery Requirements
Onboard: 3-amp
Battery Charger
Accessories and Options
Power elevating seat, rear basket, safety flag, single and dual
cane/crutch holder, double crutch holder, oxygen tank holder,
walker holder, forearm crutch holder (bracket mount), cup
holder, quad cane holder, saddlebag (arm-mount), wishbone
crutch holder.
*Varies with user weight, terrain type, battery charge, battery condition, and tire condition.
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V . Y O U R V I C T O R Y X L - 4
Your scooter is an indoor/outdoor, motorized electric scooter designed to enhance your personal mobility.
For easy transportation or storage, you can disassemble your scooter into seven components. See figure 5.
SEAT
FRONT SECTION
REAR SECTION
FRONT BASKET
REAR SHROUD
Figure 5. Victory XL-4 Components
BATTERIES
CONTROL CONSOLE ASSEMBLY
The control console assembly located on the front section houses all of the controls you need to operate
your scooter. See figure 6.
WARNING! Do not expose the control console assembly to moisture. In the event it does
become exposed to moisture, do not attempt to operate your scooter until it has dried
thoroughly.
BATTERY CONDITION METER
SPEED ADJUSTMENT DIAL
ON/OFF STATUS LED
KEY SWITCH
LOWER FRONT HEADLIGHT SWITCH
HORN BUTTON
HORN BUTTON
THROTTLE CONTROL LEVER
(FORWARD)
THROTTLE
CONTROL LEVER (REVERSE)
LEFT TURN SIGNALS BUTTON
RUNNING LIGHTS SWITCH
RIGHT TURN SIGNALS BUTTON
HAZARD LIGHTS SWITCH
Figure 6. Control Console Assembly
Battery Condition Meter
When the key is fully inserted and turned clockwise to power up your scooter, this meter indicates the approxi-
mate battery voltage strength. For further information on battery charging, see VI. “Batteries and Charging.”
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V . Y O U R V I C T O R Y X L - 4
Speed Adjustment Dial
This dial allows you to preselect and limit your maximum speed.
n The image of the tortoise represents the slowest speed.
n The image of the hare represents the fastest speed setting.
Key Switch
This switch enables you to power up (turn on) and power down (turn off) your scooter.
n Fully insert the key into the key switch and turn the key clockwise to power up your scooter.
n Turn the key counterclockwise and remove it from the key switch to power down your scooter.
WARNING! If the key is removed from the key switch while your scooter is in motion, the
electronic brakes will engage and your scooter will come to an abrupt stop!
Throttle Control Lever
This lever allows you to control the forward and reverse speeds up to the maximum you preset with the
speed adjustment dial. For instructions on how to operate the throttle control lever, see VII. “Operation.”
Running Lights Switch
This switch enables you to control the upper (marker) headlight and running (rear red) lights. Pride recom-
mends that you should turn your lights on whenever there is less than optimal lighting necessary for safe
use.
n Toggle this switch to turn the running lights on and off.
Lower Front Headlight Switch
This switch turns the lower front headlight on and off.
n Toggle this switch to turn the headlight on and off.
Hazard Lights Switch
This switch enables you to control the front and rear hazard (amber) lights.
n Toggle this switch to turn the hazard lights on and off.
Horn Buttons
These buttons activate a warning horn.
n Ensure the key is in the “on” position and push either button to sound the horn.
On/Off Status LED
When lit this LED indicates that the scooter is powered up.
Left And Right Turn Signals Buttons
Use these buttons to turn on the left or right turn signals (amber) lights.
1. Press the left button once to activate the left turn signal.
2. Press the right button once to activate the right turn signal.
The turn signals are timed to shut off automatically.
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V . Y O U R V I C T O R Y X L - 4
Handbrake Lever (Optional)
Your scooter may be equipped with a handbrake
lever, located on the tiller handle. This lever pro-
vides you with additional stopping power. See
figure 7.
n Release the throttle control lever and gently
squeeze the handbrake lever to come to a
stop.
NOTE: If you do not release the throttle control
lever before using the handbrake, your scooter
may not come to a complete stop.
HANDBRAKE LEVER
FUSE BOX
The fuse box is a compartment located at the
rear of the tiller. It contains five automotive-type
fuses, which help protect the control console
assembly and the lighting system from receiv-
ing an overload of electrical current. The fuse
box contains one 5-amp fuse and four 3-amp
fuses. See figure 7A.
Figure 7. Handbrake Lever
n The battery charging system is protected by
the 5-amp fuse.
5-AMP FUSE
3-AMP FUSES
n The turn signals lights and the headlight are
protected with three of the 3-amp fuses.
n The fourth 3-amp fuse is a spare.
SPARE 3-AMP FUSE
NOTE: If a fuse must be replaced (see figures 8
and 8A), use only the specified amp fuse. For
more information, see XI. “Care and Mainte-
nance.”
Figure 7A. Fuse Box
Figure 8. Working Fuse
Figure 8A. Blown Fuse (Replace)
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V . Y O U R V I C T O R Y X L - 4
REAR SHROUD
The rear shroud is a removable plastic piece that protects the rear section and its subcomponents. In order
to remove the rear shroud, you must first remove the seat from your scooter and then lift the rear shroud
gently until it disengages from the reusable fasteners holding it in place. Finally, disconnect the rear light
harnesses to fully remove the rear shroud.
REAR SECTION
The batteries, electronic controller module, motor/transaxle assembly, manual freewheel lever, the anti-tip
wheels, the main circuit breaker, and the fuses (not shown) are located on the rear section of your scooter.
See figure 9.
Batteries
The batteries store the electrical energy that powers your scooter. For instructions on charging your batter-
ies, see VI. “Batteries and Charging.”
BATTERIES
ELECTRONIC CONTROLLER
MODULE
BATTERY CHARGER
CHARGER POWER CORD
AMMETER
RECEPTACLE
MAIN CIRCUIT BREAKER
(RESET BUTTON)
MANUAL
FREEWHEEL
MOTOR/
LEVER
TRANSAXLE
ASSEMBLY
ANTI-TIP WHEELS
Figure 9. Rear Section
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V . Y O U R V I C T O R Y X L - 4
Electronic Controller Module
This module is located behind the batteries and at the forward left corner of the rear section. The electronic
controller module receives electrical signals from the console controls and sends power to the motor, the
brakes, and the lighting system.
.
Motor/Transaxle Assembly
The motor/transaxle assembly is the geared transmission and differential. It is a one-piece, direct drive,
fully sealed assembly designed to provide quiet operation with maximum power and long life.
Manual Freewheel Lever
Whenever you want to push your scooter for short distances, you can put it in freewheel mode.
n The manual freewheel lever is located on the end of the motor/transaxle assembly at the right rear of the
scooter.
n Pull up on the manual freewheel lever to disable the drive system and the brake system; you will then be
able to push your scooter.
n Push down on the manual freewheel lever to reengage the drive system and the brake system and take
your scooter out of freewheel mode.
WARNING! When your scooter is in freewheel mode, the braking system is disengaged.
n Disengage the drive motors only on a level surface.
n Ensure the key is removed from the key switch.
n Stand behind the scooter to engage or disengage freewheel mode. Never sit on a
scooter to do this.
n After you have finished pushing your scooter, always return it to the drive mode to lock
the brakes.
Failure to heed the above could result in personal injury and/or damage to your scooter.
Anti-tip Wheels
The anti-tip wheels are an integral and important safety feature designed to help prevent your scooter from
tipping rearwards on an incline. They are bolted to the frame at the rearmost part of your scooter. See figure 9.
WARNING! Do not remove the anti-tip wheels or modify your scooter in any way that is not
authorized by Pride.
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V . Y O U R V I C T O R Y X L - 4
Main Circuit Breaker (Reset Button)
When the voltage in the batteries becomes low or your scooter is heavily strained because of excessive
loads, the main circuit breaker may trip to protect the motor and electronics from damage. When the
breaker trips, the entire electrical system shuts down.
n The main circuit breaker reset button is located next to the ammeter. See figure 9.
n The reset button pops out when the breaker trips.
n Allow a minute or so for the electronics to “rest.”
n Push in the reset button to reset the breaker.
n If the breaker trips frequently, you may need to charge the batteries more often or have your authorized
Pride Provider perform a load test on the batteries.
Fuses (Not Shown)
There is a fuse located on each side of the rear section, to protect the controller if any of the lights short out.
The fuses are part of the rear light assembly located on the underside of the shroud. To replace a fuse, first
remove the rear shroud. Lift the rubber cap that opens the fuse box and replace the old fuse with a 2-amp
fuse.
NOTE: Fuses used in the scooter are the same type that are used in automobiles.
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V I . B A T T E R I E S A N D C H A R G I N G
Your scooter requires two long-lasting, 12-volt, deep-cycle batteries that are sealed and maintenance free.
They are recharged by an onboard charging system.
n Charge your scooter’s batteries prior to using it for the first time.
n Keep the batteries fully charged to keep your scooter running smoothly.
n Use only the onboard battery charger supplied with your scooter.
READING YOUR BATTERY VOLTAGE
The battery condition meter on the control console assembly indicates the approximate strength of your
batteries using a color code. See figure 10. Green indicates fully charged batteries, yellow a draining
charge, and red indicates that an immediate recharge is necessary. To ensure the highest accuracy, the battery
condition meter should be checked while operating your scooter at full speed on a dry, level surface.
You can also check the charge by the ammeter, located at the rear of the scooter near the charger power cord
receptacle. The charger power cord must be plugged into a standard wall outlet in order to obtain a reading.
When the amperage reading is at or near zero (0) amps, the batteries have a full charge. See figure 11.
Figure 10. Battery Condition Meter
Figure 11. Ammeter Indicates Batteries Are
Fully Charged
CHARGING YOUR BATTERIES
Follow these easy steps to charge your batteries safely:
WARNING! Never use an extension cord to plug in your battery charger. Plug the charger
directly into a properly wired standard wall outlet.
WARNING! Removal of the grounding prong can create an electrical hazard. If necessary
properly install an approved 3-prong adaptor to an electrical outlet having 2-pronged plug
access. Failure to heed could result in personal injury and or property damage.
1. Position your scooter close to a standard wall outlet.
2. Remove the key from the key switch.
3. Make certain that the manual freewheel lever is in the drive (down) position.
4. Plug the charger power cord into the charger power cord receptacle on your scooter.
5. Extend the charger power cord and plug it into the wall outlet. It is recommended that you charge your
batteries for 8 to 14 hours.
6. When the batteries are fully charged, unplug the charger power cord from the wall outlet and then from
the charger power cord receptacle.
NOTE: There is a charger inhibit function on your scooter. The scooter will not run and the battery
condition meter will not operate while the batteries are charging.
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V I . B A T T E R I E S A N D C H A R G I N G
BATTERY REPLACEMENT
To change a battery in your scooter:
WARNING!
Battery
posts,
terminals, and related accessories
contain lead and lead compounds.
Wash hands after handling.
REAR
LIGHTING
HARNESSES
1. Power down your scooter and remove the key.
2. Remove the seat.
3. Gently lift the rear shroud off of your scooter
high enough to be able to disconnect the rear
lighting harnesses. See figure 12.
Figure 12. Disconnect Lighting Harnesses
4. Disconnect the battery tie-down strap.
5. Disconnect the battery harness from the battery
harness mating plug. See figure 12A.
6. Disconnect the battery cables from the battery
terminals.
BATTERY HARNESS MATING PLUGS
BATTERY HARNESSES
FRONT-TO-REAR
HARNESS
7. Remove the old battery.
8. Place a new battery in the battery well.
9. Connect the red battery cable to the positive (+)
battery terminal.
10. Connect the black battery cable to the negative
(-) battery terminal.
11. Reconnect the battery harness to the battery har-
ness mating plug. See figure 12A.
Figure 12A. Disconnect Battery Harnesses
12. Reconnect the battery tie-down strap.
13. Reconnect the rear lighting harnesses.
14. Reinstall the rear shroud and the seat.
BATTERY DISPOSAL AND RECYCLING
If you encounter a damaged or cracked battery, immediately enclose it in a plastic bag and call your autho-
rized Pride Provider for instructions on disposal. Your authorized Pride Provider will also have the neces-
sary information on battery recycling, which is our recommended course of action.
FREQUENTLY ASKED QUESTIONS (FAQS)
How does the charger work?
When battery voltage is low, the charger works harder and sends more electrical current to the batteries to
bring up their charge. As battery voltage approaches a full charge, the charger sends less electrical current
to the batteries. When the batteries are fully charged, the current sent from the charger is at nearly zero
amperage. Therefore, when the charger is plugged in, it maintains the charge on your batteries but does not
overcharge them. We do not recommend that you charge your batteries for more than 24 consecutive hours.
Can I use a different charger?
For the safest, most efficient, and balanced charging of the batteries, you should simultaneously charge
both batteries using only the manufacturer-supplied onboard battery charger.
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V I . B A T T E R I E S A N D C H A R G I N G
How often must I charge the batteries?
Two major factors must be considered when deciding how often to charge the batteries:
n All day scooter use on a daily basis.
n Infrequent scooter use.
With these considerations in mind, you can determine just how often and for how long you should charge
the batteries. The onboard battery charger is designed so that it does not overcharge your scooter’s batter-
ies; however, you may encounter some problems if you do not charge your batteries often enough and if
you do not charge them on a regular basis.
Following the five guidelines below provides safe and reliable battery operation and charging.
n If you use your scooter daily, charge its batteries as soon as you finish using it for the day. Your scooter
will be ready each morning to give you a “full day” of service. We recommend you charge the batteries
for 8 to 14 hours after daily use.
n If you use your scooter once a week or less, charge its batteries at least once a week for 12 to 14 hours
at a time.
n Keep the batteries fully charged.
n Avoid deeply discharging the batteries.
n Do not charge the batteries for more than 24 consecutive hours.
How can I get maximum range or distance per charge?
Rarely will you have ideal driving conditions — smooth, flat, hard driving surfaces with no wind or curves.
Often, you will face hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of
these driving conditions affect the distance or running time per battery charge. The following are a few
suggestions for obtaining the maximum range per battery charge.
n Always fully charge the batteries prior to your daily use.
n Maintain 30-35 psi in all of your scooter’s tires.
n Plan your route to avoid as many hills, cracked, broken, or soft surfaces as possible.
n Limit your baggage weight to essential items.
n Try to maintain an even speed while your scooter is in motion.
n Avoid stop-and-go driving.
What type and size of battery should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are
deep-cycle batteries that are similar in performance in your scooter. Do not use wet-cell batteries, which
have removable caps. Do not use car (starting) batteries such as those sold for automobiles.
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell batteries
to reduce the risk of leakage or explosive conditions.
NOTE: Sealed batteries are not serviceable. Do not remove the caps.
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V I . B A T T E R I E S A N D C H A R G I N G
Use these specifications to reorder deep-cycle batteries from your authorized Pride Provider:
Battery Specifications
Type:
Deep-cycle (AGM or Gel-Cell)
NF-22 batteries are recommended, U-1 batteries are optional
12 volts each
Size:
Voltage:
Amperage:
55 AH (NF-22), 32 AH (U-1)
Why do my new batteries seem weak?
Deep-cycle batteries employ a different chemical technology than that used in car batteries, nickel-cad-
mium batteries (nicads), or in other common battery types. Deep-cycle batteries are specifically designed
to provide power, drain down their charge, and then accept a relatively quick recharge.
We work closely with our battery manufacturer to provide batteries that best suit your scooter’s specific
electrical demands. Fresh batteries arrive daily at Pride and are shipped fully charged to our customers.
During shipping, the batteries may encounter temperature extremes that can influence their initial perfor-
mance. Heat diminishes the charge on the battery; cold slows the available power and extends the time
needed to recharge the battery.
It may take a few days for the temperature of the batteries to stabilize and adjust to their new room or
ambient temperature. More importantly, it takes a few charging cycles—partial draining followed by full
recharging—to establish the critical chemical balance that is essential to a deep-cycle battery’s peak perfor-
mance and long life.
Please follow these steps to properly break-in your new batteries for maximum efficiency and service life.
1. Fully charge any new battery prior to its initial use. This initial charging cycle brings the batteries up to
about 88% of their peak performance level.
2. Operate your scooter in familiar and safe areas. Drive slowly at first, and do not travel too far from your
home or familiar surroundings until you have become accustomed to the controls and have properly
broken in the batteries.
3. Fully recharge the batteries. This recharge should bring the batteries up to about 90% of their peak
performance level.
4. Operate your scooter again.
5. Fully recharge the batteries again.
6. After four or five charging cycles, the batteries are able to receive a charge of 100% of their peak
performance level and are able to last for an extended period of time.
How can I ensure maximum battery life?
Fully charged deep-cycle batteries provide reliable performance and extended battery service life. Keep
the batteries fully charged whenever possible. Batteries that are deeply discharged, infrequently charged, or
stored without a full charge may be permanently damaged and cause unreliable performance and limited
service life.
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V I . B A T T E R I E S A N D C H A R G I N G
What about public transportation?
If you intend to use public transportation with your scooter, you must contact the transportation Provider in
advance to determine their specific requirements.
How should I store my scooter and its batteries?
See XI “Care and Maintenance.”
Charger Fuse
The 15-amp fuse located on the cable for the battery charger is to protect the electronic controller module
if there is a problem with the charging circuit. See figure 13. See XI. “Care and Maintenance” on how to
replace a fuse.
RUBBER CAP
FUSE
FUSE HOLDER
Figure 13. 15-Amp Charger Fuse
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V I I . O P E R A T I O N
BEFORE GETTING ONTO YOUR SCOOTER
n Have you fully charged the batteries? See VI. “Batteries and Charging.”
n Is the manual freewheel lever in the drive (down) position? Never leave the manual freewheel lever
pulled up unless you are manually pushing your scooter.
GETTING ONTO YOUR SCOOTER
1. Make certain that the key is removed from the key switch.
WARNING! Never attempt to board or exit your scooter without first removing the key
from the key switch. This will prevent the scooter from moving if accidental throttle
control lever contact is made.
2. Stand at the side of your scooter.
3. Push forward on the seat lock lever and rotate the seat until it is facing you.
4. Make certain that the seat is locked securely in position.
5. Position yourself comfortably and securely in the seat.
6. Push forward on the seat lock lever and rotate the seat until you are facing forward.
7. Make certain that the seat is locked securely in position.
8. Make certain that your feet are safely on the floorboard.
PRE-RIDE ADJUSTMENTS AND CHECKS
n Are you positioned comfortably in the seat? See “Getting Onto Your Scooter,” above.
n Is the seat at the proper height? See VIII. “ Comfort Adjustments.”
n Is the seat locked securely in place? See VIII. “Comfort Adjustments.”
n Is the tiller at a comfortable setting and locked securely in place? See VIII. “Comfort Adjustments.”
n Is the key fully inserted into the key switch and turned clockwise to the “on” position? See V. “Your
Victory XL-4.”
n Does the scooter’s horn work properly?
n Is your proposed path clear of people, pets, and obstacles?
n Have you planned your route to avoid adverse terrain and as many inclines as possible?
OPERATING YOUR SCOOTER
Keep both hands on the tiller and your feet on the floorboard at all times while operating your scooter. This
driving position gives you the most control over your vehicle.
n Set the speed adjustment dial to your desired speed.
n Press your thumb against the appropriate throttle control lever.
n The electromechanical disc park brake automatically disengages and the scooter accelerates smoothly
to the speed you preselected with the speed adjustment dial.
n Pull on the left handgrip to steer your scooter to the left.
n Pull on the right handgrip to steer your scooter to the right.
n Move the tiller to the center position to drive straight ahead.
n To stop, slowly release the throttle control lever. The electronic brakes will automatically engage when
your scooter comes to a stop.
NOTE: Your scooter’s reverse speed is slower then that of the forward speed you preset with the speed
adjustment dial.
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V I I . O P E R A T I O N
GETTING OFF OF YOUR SCOOTER
1. Bring your scooter to a complete stop.
2. Remove the key from the key switch.
3. Push forward on the seat lock lever and rotate the seat until you are facing toward the side of your
scooter.
4. Make certain that the seat is locked securely in position.
5. Carefully and safely get out of the seat and stand to the side of your scooter.
6. You can leave the seat facing to the side to facilitate boarding your scooter next time.
POWER DOWN TIMER FEATURE
Your scooter is equipped with an energy saving automatic power down timer feature designed to preserve
your scooter’s battery life. If you mistakenly leave the key in the key switch and in the “on” position but do
not use your scooter for approximately 20 minutes, the scooter’s controller shuts down automatically.
Although the controller is shut down, power will still be supplied to the scooter’s lighting system.
If the power down timer feature takes effect, perform the following steps to resume normal operation.
1. Turn the key to the “off” position.
2. Turn the key back to the “on” position.
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V I I I . C O M F O R T A D J U S T M E N T S
WARNING! Remove the key from the key switch before adjusting the tiller or the seat.
Never attempt to adjust the tiller or the seat while the scooter is in motion.
TILLER ANGLE ADJUSTMENT
Your tiller is equipped with a tiller adjustment lever, which allows you to lock the tiller in place. See figure 14.
To adjust the tiller angle:
1. Turn the tiller adjustment lever counterclockwise until it is loose. If the tiller adjustment lever comes in
contact with the tiller basket, pull it outward, turn it clockwise, and release it. Continue to loosen until
you are able to move the tiller.
2. Turn the tiller adjustment lever clockwise until it is tight. If the tiller adjustment lever comes in contact
with the tiller basket, pull it outward, turn it counterclockwise, and release it. Continue to turn the lever
until it is tight.
NOTE: The tiller may be adjusted to its lowest position and locked in place for storage.
To adjust the tiller for storage:
1. Turn the tiller adjustment lever counterclockwise until it is loose.
2. Pull the tiller boot upward to expose the tiller release buttons.
3. Grasp the hand grip on the tiller and carefully depress both tiller release buttons, then slowly lower the
tiller to the scooter’s floorboard.
4. When the tiller reaches its lowest point, turn the tiller adjustment lever clockwise until it is tight to lock
the tiller in place.
TILLER BOOT
TILLER ADJUSTMENT LEVER
Figure 14. Tiller Angle Adjustment
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V I I I . C O M F O R T A D J U S T M E N T S
HEX HEAD BOLTAND NUT
UPPER SEAT POST
LOWER SEAT POST
SEAT HEIGHT ADJUSTMENT
To reposition the seat to one of three different heights:
1. Remove the seat from your scooter. Push and hold
the seat lock lever forward to unlock the seat, then
rotate the seat and lift it off of the scooter.
2. Remove the rear shroud.
3. Use two 17-mm wrenches to loosen and remove the
hex head bolt and nut. See figure 15.
4. Raise or lower the upper seat post to the desired seat
height.
5. Line up another locating hole in the upper seat post
with the hole in the lower seat post.
6. Reinstall the hardware and tighten.
7. Replace the rear shroud and the seat.
Figure 15. Seat Height Adjustment
FRONT-TO-BACK SEAT ADJUSTMENT
You can reposition the seat forward or rearward to ad-
just the distance between the seat and the tiller. See fig-
ure 16.
SEAT LOCK LEVER
1. Pull the seat sliding lever to the side.
2. Hold the lever to the side and slide the seat forward
or rearward into a comfortable position.
3. Release the seat sliding lever to lock the seat se-
curely in place.
SEAT
RECLINE
LEVER
SEAT ROTATION ADJUSTMENT
The seat lock lever locks the seat in one of eight posi-
tions. See figure 16.
1. Push forward on the seat lock lever to unlock the seat.
2. Rotate the seat to the desired position.
3. Release the seat lock lever to lock the seat securely in
place. If the seat is not locked into position, gently rock
the seat back and forth until you hear the lever “click.”
SEAT SLIDING
LEVER
Figure 16. Seat Adjustments
SEATBACK ADJUSTMENT
To adjust the recline angle of the seat:
1. Pull up on the seat recline lever to unlock the seatback. See figure 16.
2. Lean forward or backward to adjust the seatback to a comfortable position.
3. Release the seat recline lever to lock the seat securely in place.
WARNING! Always keep your back pressed firmly against the seatback while adjusting
the angle.
WARNING! Do not operate your scooter with the seatback in a reclined position.
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V I I I . C O M F O R T A D J U S T M E N T S
ARMREST ADJUSTMENT
There is an armrest adjustment dial on the underside of each armrest. To adjust the armrest angle upward or
downward while seated in your scooter:
n Turn the armrest adjustment dial to the left to lower the armrest angle or to the right to raise the armrest
angle.
NOTE: The armrests also pivot upward to make getting on and off of your scooter easier.
POSITIONING BELT (Optional)
Your scooter seat may be equipped with an auto-type positioning belt that can be adjusted for operator
comfort. See figure 17. The positioning belt is designed to help support the operator so that he or she does
not slide down or forward in the seat. The positioning belt is not designed for use as a restraining device.
To install the positioning belt (if required):
1. Remove the seat from your scooter.
2. Place the seat upside down so that you can see the bottom of the seat base. See figure 17A.
3. Use a wrench to remove the two back bolts on the outermost part of the rear seat.
4. Insert the bolt through the appropriate ends of the positioning belt and then reinstall the bolts and belt
back into the seat bottom.
5. Tighten the bolts.
To adjust the positioning belt for operator comfort:
1. Insert the metal tab on the right side of the belt into the plastic housing on the opposite strap until you
hear a “click.”
2. Pull the strap on the right side of the belt until it is secure, but not so tight as to cause discomfort.
REMOVE BOLT
METAL TAB
REMOVE BOLT
PLASTIC
HOUSING
Figure 17. Positioning Belt
Figure 17A. Positioning Belt Installation
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V I I I . C O M F O R T A D J U S T M E N T S
POWER SEAT (OPTIONAL)
Your scooter may be equipped with a power seat. The power seat actuator is designed to raise or lower the
seat automatically with minimal effort on the part of the operator. See figure 18.
WARNING! The power seat is intended for operation only while your scooter is stationary
and on a level surface. Its purpose is to aid you in reaching objects.
Strict adherence to the following safety rules is vital to your safety:
n Do not attempt to raise or lower the seat while in motion!
n Operate the power seat only on level ground.
n Do not operate your scooter with the power seat elevated.
n It is recommended that the scooter be driven only with the seat in the lowest position.
Raising and lowering the power seat when traveling or when on an incline could cause
the scooter to tip over, resulting in serious injury an/or scooter damage. Keep the power
seat in its lowest position when traveling or when on an incline.
To operate your power seat:
If the toggle switch is mounted on the right side of the scooter:
1. Push the toggle switch lever forward to raise the seat.
2. Pull the toggle switch lever backward to lower the seat.
3. Release the toggle switch lever when you have attained your
desired height.
If the toggle switch is mounted on the left side of the scooter:
1. Push the toggle switch lever forward to lower the seat.
2. Pull the toggle switch lever backward to raise the seat.
3. Release the toggle switch lever when you have attained your
desired height.
Figure 18. Power Seat Actuator
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I X . D I S A S S E M B LY A N D A S S E M B LY
The Victory XL-4 requires no tools for disassembly. Always disassemble or assemble your scooter on a
level, dry surface with sufficient room for you to work and move around your scooter. Keep in mind that
the disassembled sections of the scooter will take up more floor space than the assembled scooter.
DISASSEMBLY
WARNING! Lifting weight beyond your physical capability may result in personal injury.
Ask for assistance when necessary while disassembling or assembling your scooter.
1. Remove the key from the key switch.
2. Push down on the manual freewheel lever. See V. “Your Victory XL-4.” Putting your scooter in drive
mode may make it easier for you to maneuver the rear section because the drive wheels are stabilized.
3. Lift the seat up and off of your scooter.
4. Gently lift the rear shroud off of your scooter far enough to be able to disconnect the rear light har-
nesses. See figure 19. The rear shroud is held in place with a reusable fastener.
5. Unplug the large, white, 9-pin front-to-rear connector. See figure 20.
6. Unplug both battery harnesses from the battery harness connectors. See figure 20.
7. Loosen the battery straps, then lift both batteries from the battery wells.
BATTERY HARNESS CONNECTORS
LIGHTING
HARNESSES
FRONT-TO-REAR
HARNESS
Figure 19. Disconnect Lighting Harnesses
Figure 20. Front-To-Rear Harness
8. (If equipped) Disconnect the handbrake cable from the rear hub by pushing forward and holding the
brake release lever with your thumb. See figure 21. Lift the cable release hook free of the peg and slide the
handbrake cable free of its slot on the brake mount. See figure 21A. Move the cable safely out of the way.
PUSH BRAKE RELEASE
LIFT UP THE CABLE
LEVER FORWARD
RELEASE HOOK
HANDBRAKE
CABLE
BRAKE
MOUNT
Figure 21. Brake Release Lever
Figure 21A. Disengage Handbrake Cable
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I X . D I S A S S E M B LY A N D A S S E M B LY
CAUTION! Failing to unplug both battery harnesses and the front-to-rear harness prior to
further disassembly could result in permanent damage to your scooter.
9. Pull the frame lock lever all the way back. See figure 22.
10. While holding the lever back, lift up on the frame handle and push back on the seat post. The frame
halves will separate. See figure 23.
FRAME HANDLE
FRAME LOCK LEVER
LOCKING PIN
CURVED BRACKET
MOUNTING PEG
Figure 22. Frame Lock
Figure 23. Separating Frame Halves
ASSEMBLY
1. Position the scooter halves as shown in figure 23.
2. Lift up on the frame handle and push back on the seat post.
3. Align the curved bracket of the front section with the mounting peg of the rear section and lower the
front section onto the peg of the rear section.
4. Pivot the front and rear sections towards each other. The locking pin will lock into place.
5. Place the batteries into the battery wells, and fasten the battery straps.
6. Plug both battery harnesses into the battery harness connectors.
7. Plug the large, white, 9-pin front-to-rear connector into its mating plug coming from the rear.
8. (If equipped) Reconnect the handbrake cable by sliding the cable into its slot on the brake mount. With
your thumb, push forward and hold the brake release lever, then slide the cable release hook onto the
peg and gently let go of the brake release lever.
9. Plug the lighting harnesses back into their connectors before fully reinstalling the rear shroud.
10. Reinstall the seat.
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X . T R O U B L E S H O O T I N G
Any electromechanical device requires occasional troubleshooting. However, most problems that arise can
usually be solved with a bit of thought and common sense. Many of these problems occur because the
batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
PROBLEM
POSSIBLE SOLUTIONS
One of the following actions may eliminate the problem.
All of my scooter systems appear to be “dead.”
n
n
n
n
Remove and reinsert the key back to the “on” position.
Ensure the batteries are fully charged.
Push in the main circuit breaker reset button.
Ensure that both battery harnesses are firmly connected
to their battery harness mating connectors.
n
Ensure that the front-to-rear harness is firmly connected.
Ensure your scooter was not left in freewheel mode.
(Push down on the manual freewheel lever to restore normal
operation.)
My scooter’s battery condition meter shows a full
charge, but my scooter does not move when I push the
throttle.
NOTE: When the manual freewheel lever is pulled up, your
scooter’s brakes are disengaged and all power to the motor/
transaxle assembly is cut.
My scooter’s main circuit breaker trips repeatedly.
One of the following actions may eliminate the problem.
n Charge your scooter’s batteries more frequently.
n Have both of your scooter’s batteries load tested by your
authorized Pride Provider.
n Obtain a battery load tester at most any automotive parts
store; follow the directions supplied with the load tester.
My scooter’s battery condition meter dips way down
and the motor surges or hesitates when I press the
throttle control lever.
One of the following actions may eliminate the problem.
n Fully charge your scooter’s batteries.
n Have your authorized Pride Provider load test each bat-
tery.
n Obtain a battery load tester at most any automotive parts
store; follow the directions supplied with the load tester.
If you experience any problems with your scooter that you are not able to solve, immediately contact your
authorized Pride Provider for information, maintenance, and service.
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X I . C A R E A N D M A I N T E N A N C E
Your scooter requires a minimal amount of care and maintenance. If you do not feel confident in your
ability to perform the maintenance listed below, you may schedule inspection and maintenance at your
authorized Pride Provider. The following areas require periodic inspection and/or care and maintenance.
TIRE PRESSURE
n If equipped with pneumatic tires, always maintain a proper 30-35 psi tire pressure.
WARNING! It is important that 30-35 psi tire pressure be maintained in pneumatic tires at
all times. Do not underinflate or overinflate your tires. Low pressure may result in loss of
control, and overinflated tires may burst. Failure to maintain 30-35 psi tire pressure in
pneumatic tires at all times may result in tire and/or wheel failure, causing serious personal
injury and/or damage to your scooter.
n Regularly inspect your scooter’s tires for signs of wear.
EXTERIOR SURFACES
Bumpers, tires, and trim can benefit from an occasional application of rubber or vinyl conditioner.
WARNING! Do not use a rubber or vinyl conditioner on the scooter’s vinyl seat, flooboard,
or tire tread. They will become dangerously slippery and result in personal injury and/or
damage to your scooter.
BATTERY TERMINAL CONNECTIONS
n Make certain that the terminal connections remain tight and uncorroded.
n The batteries must sit flat in the battery wells.
n The battery terminals should face the rear of the scooter.
WIRING HARNESSES
n Regularly check all wiring connections.
n Regularly check all wiring insulation, including the charger power cord, for wear or damage.
n Have your authorized Pride Provider repair or replace any damaged connector, connection, or insula-
tion that you find before using your scooter again.
ABS PLASTIC SHROUDS
n The front tiller shroud, front shroud, and the rear shroud are formed from durable ABS plastic and are
coated with an advanced formula urethane paint.
n A light application of car wax will help the shrouds retain their high gloss.
MOTOR BRUSHES
The motor brushes are housed inside of the motor transaxle/assembly. They should be inspected periodi-
cally for wear by your authorized Pride Provider.
AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY
You do not need to lubricate these items, as they are all prelubricated and sealed
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X I . C A R E A N D M A I N T E N A N C E
.Console, Charger, and Electronic Controller Module
n Keep these areas away from moisture.
n Before operating your scooter, allow any of these areas to dry thoroughly if they have been exposed to
moisture.
FUSES
In the event a fuse should blow (cease to work):
1. Remove the fuse by pulling it straight out of its slot.
2. Examine the fuse to be sure it is blown. See figures 8 and 8A.
3. Insert a new fuse of the proper rating.
WARNING! The replacement fuse must exactly match the rating of the new fuse. Failure
to use properly rated fuses may cause damage to the electrical system and may result
in personal injury.
STORING YOUR SCOOTER
If you plan on not using your scooter for an extended period of time, it is best to:
n Fully charge its batteries prior to storage.
n Disconnect both battery harnesses.
n Store your scooter in a warm, dry environment.
n Avoid storing your scooter where it will be exposed to temperature extremes.
WARNING! Always protect batteries from freezing temperatures and never charge a frozen
battery. This damages the battery and can cause personal injury.
For prolonged storage, you may wish to place several boards under the frame of your scooter to raise it off
of the ground. This takes the weight off the tires and reduces the possibility of flat spots developing on the
areas of the tires contacting the ground.
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X I I . O P T I O N A L A C C E S S O R I E S
OPTIONAL ACCESSORIES
For information concerning these optional accessories, contact your authorized Pride Provider.
Single Cane/Crutch Holder
Dual Cane/Crutch Holder
Walker Holder
Forearm Crutch
Holder
Oxygen Tank Holder
Rear Basket
Cup Holder
Safety Flag
Quad Cane Holder
Double Crutch Holder
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X I I I . W A R R A N T Y
THREE-YEAR LIMITED WARRANTY
Three years on all structural frame components; including platform, fork, seat post, and frame.
Three-year prorata drive train warranty; including transaxle, motor, and brake.
n First year: 100% replacement of parts cost
n Second year: 67% replacement of parts cost
n Third year: 50% replacement of parts cost
THREE-YEAR WARRANTY EXCEPTIONS
Transaxle: In cases where there is an increase in the operational noise level, the warranty does not apply.
(The increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.)
Motor brake: Three-year warranty for the electrical function of the motor brake. Brake pads are a wear
item and are not warranted.
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original pur-
chaser, free of charge, any part or electronic component found upon examination by an authorized repre-
sentative of Pride to be defective in material and/or workmanship.
The battery is warranted by the battery manufacturer. The battery is not warranted by Pride.
Warranty service can be performed by Pride or by an authorized Pride Provider. Do not return faulty parts
to Pride without prior consent. All transportation costs and shipping damage incurred while submitting
parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS
n ABS plastic shrouds and footrest covers (wear items and not warranted)
n Batteries (the battery manufacturer provides a limited warranty)
n Tires and tire tubes (wear items and not warranted)
n Upholstery and seating (wear items and not warranted)
n Repairs and/or modifications made to any part of the scooter without specific and prior consent from Pride
n Circumstances beyond the control of Pride
n Damage caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper
operation, maintenance, or storage, commercial use or use other than normal
n Labor, service calls, shipping, and other charges incurred for repair of the product
There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to
one (1) year from the date of original purchase and to the extent permitted by law. Any and all implied
warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and
all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of
limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
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Exeter, PA18643
1-800-800-8586
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