Owner’s Manual
ATTENTION:
Please read the content
of your owner’s manual
before operating your
power chair.
Exeter, PA
St. Catharines, ON
1-800-800-8586
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C O N T E N T S
I.
INTRODUCTION ........................................................................................................................ 4
II. SAFETY ......................................................................................................................................... 6
III. YOUR POWER CHAIR........................................................................................................... 14
IV. ASSEMBLY................................................................................................................................. 19
V. COMFORT ADJUSTMENTS................................................................................................ 22
VI. BATTERIES AND CHARGING ........................................................................................... 28
VII. OPERATION............................................................................................................................... 32
VIII.CARE AND MAINTENANCE ............................................................................................... 45
IX. WARRANTY ............................................................................................................................... 50
This owner’s manual is compiled from the latest specifications and product information available at the
time of publication. We reserve the right to make changes as they become necessary. Any changes to our
products may cause slight variations between the illustrations and explanations in this manual and the
product you have purchased.
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I . I N T R O D U C T I O N
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The product you have purchased combines
state-of-the-art components with safety, comfort, and styling in mind. We are confident the design features
will provide you with the conveniences you expect during your daily activities. Understanding how to
safely operate and care for this product should bring you years of trouble free operations and service.
Read and follow all instructions, warnings, and notes in this manual and all other accompanying literature
before attempting to operate this product for the first time. In addition, your safety depends upon you, as
well as your provider, caretaker, or healthcare professional in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assis-
tance for setup or operation, please contact your authorized Pride Provider. Failure to follow the instruc-
tions, warnings, and notes in this manual and those located on your Pride product can result in
personal injury or product damage and void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the
safe use of this product.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear
about the safety and reliability of your new Pride product, and about the service you received from your
authorized Pride Provider. Please notify us of any change of address, so we can keep you apprised of
important information about safety, new products, and new options that can increase your ability to use and
enjoy your Pride product. Please feel free to contact us at the address below:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Ave.
Exeter, PA 18643-2694
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact
us and we will be glad to send you a new one immediately.
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I . I N T R O D U C T I O N
PRIDE OWNERS CLUB
As an owner of a Pride product, you are encouraged to enroll in the Pride Owners Club. Complete and
From our home page, select “Owners Club” to enter a page dedicated to current and potential Pride product
owners. You will gain access to interviews, stories, recreation ideas, daily living tips, product and funding
information, and interactive message boards. These message boards invite you to communicate with other
Pride customers as well as Pride representatives who are available to assist you with any questions or
concerns.
My authorized Pride Provider is:
Name:_____________________________________________________________________________________
Address:_______________________________________________________________________________
Phone Number:_________________________________________________________________________
Purchase Date:__________________________________________________________________________
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I I . S A F E T Y
SAFETY
MANDATORY! Do not operate your new power chair for the first time without completely
reading and understanding this owner’s manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride pro-
vides an extensive variety of products to best fit the individual needs of the power chair user. Please be
aware that the final selection and purchasing decision regarding the type of power chair to be used is the
responsibility of the power chair user, who is capable of making such a decision, and his/her healthcare
professional (i.e., medical doctor, physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted
the power chair to the user and has assisted the prescribing healthcare professional and/or the authorized
Pride Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to
practice operating the power chair in the presence of a trained attendant. A trained attendant can be defined
as a family member or care professional specially trained in assisting a power chair user in various daily
living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in
which you will need some practice. Simply take your time and you will soon be in full and confident
control as you maneuver through doorways, on and off of elevators, up and down ramps, and over moder-
ate terrain.
Below are some precautions, tips, and other safety considerations that will help the user become accus-
tomed to operating the power chair safely.
Modifications
Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide
range of accessories is available from your authorized Pride Provider to further customize your power chair
to better suit your needs and/or preferences. However, under no circumstances should you modify, add,
remove, or disable any feature, part, or function of your power chair.
WARNING! Do not modify your power chair in any way not authorized by Pride. Unauthorized
modifications may result in personal injury and/or damage to your power chair.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety
check before each use to make sure your power chair operates smoothly and safely. See VIII. “Care and
Maintenance.”
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I I . S A F E T Y
Perform the following inspections prior to using your power chair:
n Check for proper tire inflation. Maintain 35 psi in each tire if equipped with pneumatic tires.
n Check all electrical connections. Make sure they are tight and not corroded.
n Check all controller connections to the electronics tray. Make sure they are secured properly.
n Check the brakes. See VIII. “Care and Maintenance.”
n Check battery charge. See VI. “Batteries and Charging.”
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.
Weight Limitations
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this
limit.
WARNING! Exceeding the weight capacity voids your warranty and may result in personal
injury and/or damage to your power chair. Pride will not be held responsible for injuries
and/or property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your power chair. Carrying passengers on your
power chair may result in personal injury and/or property damage.
Tire Inflation
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked at
least once a week. Proper inflation pressures will prolong the life of your tires and help ensure the smooth
operation of your power chair.
WARNING! It is important that 35 psi tire pressure be maintained in pneumatic tires at all
times. Do not underinflate or overinflate your tires. Low pressure may result in loss of
control, and overinflated tires may burst. Failure to maintain 35 psi tire pressure in
pneumatic tires at all times may result in tire and/or wheel failure, causing serious personal
injury and/or damage to your power chair.
WARNING! Inflate your power chair drive tires from a regulated air source with an available
pressure gauge. Inflating your tires from an unregulated air source could overinflate them,
resulting in a burst tire and/or personal injury.
Incline Information
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe
access. Some ramps may have turning switchbacks (180-degree turns) that require you to have good cor-
nering skills on your power chair.
n Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
n Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the
power chair’s rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung
up on any railing corners.
n When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to
ensure a safely controlled descent. See VII. “Operation.”
n Avoid sudden stops and starts.
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I I . S A F E T Y
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and
then accelerate cautiously. When driving down an incline, set your power chair to the slowest setting and
drive in the forward direction only. If your power chair starts to move down the incline faster than you
anticipated or desired, allow it to come to a complete stop by releasing the joystick, then push the joystick
forward slightly to ensure a safely controlled descent.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the
incline. Drive your power chair straight up the incline. This greatly reduces the possibility
of a tip or a fall. Always exercise extreme caution when negotiating an incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas
covered with snow, ice, cut grass, or wet leaves).
WARNING! When on any sort of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it. Doing so may result in personal
injury and/or damage to your power chair.
WARNING! Never travel down an incline backwards. This may result in personal injury.
WARNING! Even though your power chair is capable of climbing slopes greater than those
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or
any other specifications presented in this manual. Doing so could cause instability in
your power chair, resulting in personal injury and/or damage to your power chair.
In compliance with the Americans with Disabilities Act of 1990, all handicap public access ramps are
required to have a maximum slope of 5° (8.7%). Therefore, Pride recommends that the maximum slope of
an incline you attempt to safely ascend or descend on your power chair does not exceed 5° (8.7%). See
figure 1.
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your
power chair in an unstable position and cause it to tip, resulting in personal injury.
Figure 1. Maximum Safe Angle (Ascending and Descending)
Braking Information
Your power chair is equipped with two powerful brake systems:
1. Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop
position.
2. Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or
when power is removed from the system for any reason.
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I I . S A F E T Y
Cornering Information
While your power chair is equipped with caster wheels in back and anti-tip wheels in front, excessively
high cornering speeds can still create the possibility of tipping. Factors which affect the possibility of
tipping include, but are not limited to: cornering speed, steering angle (how sharply you are turning),
uneven road surfaces, inclined road surfaces, riding from an area of low traction to an area of high traction
(such as passing from a grassy area to a paved area – especially at high speed while turning), and abrupt
directional changes. High cornering speeds are not recommended. If you feel that you may tip over in a
corner, reduce your speed and steering angle (i.e., lessen the sharpness of the turn) to prevent your power
chair from tipping.
WARNING! When cornering sharply, reduce your speed. This greatly reduces the possibility
of a tip or fall. To avoid personal injury and/or property damage, always exercise common
sense when cornering.
Outdoor Driving Surfaces
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level
surfaces composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times
when you will encounter other surface types. For this reason, your power chair is designed to perform
admirably on packed soil, grass, and gravel. Feel free to use your power chair safely on lawns and in park
areas.
nReduce your power chair’s speed when driving on uneven terrain and/or soft surfaces.
nAvoid tall grass that can entangle the running gear.
nAvoid loosely packed gravel and sand.
nIf you feel unsure about a driving surface, avoid that surface.
Freewheel Mode
Your power chair is equipped with a manual freewheel lever system to allow for manual maneuverability
by a trained attendant. For more information about how to place your power chair into and out of freewheel
mode, see III. “Your Power Chair.”
WARNING! Do not use your power chair in freewheel mode without an attendant present.
Personal injury may result.
WARNING! Do not attempt to personally place your power chair in freewheel mode while
seated on it. Personal injury may result. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline. The chair
could roll uncontrollably on its own, causing personal injury.
Stationary Obstacles (Steps, Curbs, etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs,
porches, stairs, etc.). The correct method for approaching a curb is illustrated in figure 2.
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is
higher than two inches unless you have the assistance of an attendant.
WARNING! Do not attempt to have your power chair proceed backward down any step,
curb, or other obstacle. This may cause the power chair to tip and cause personal injury.
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I I . S A F E T Y
Figure 2. Correct Curb Approach
Figure 3. Incorrect Curb Approach
Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and roadways. Be
aware that it may be difficult for traffic to see you when you are seated on your power
chair. Obey all local pedestrian traffic rules. Wait until your path is clear of traffic, and
then proceed with extreme caution.
Stairs and Escalators
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Never use your power chair to negotiate steps or escalators. You may cause
injury to yourself and to others and/or damage your power chair.
Doors
n Determine if the door opens toward or away from you.
n Drive your power chair gently and slowly forward to push the door open. Or drive your power chair
gently and slowly backward to pull the door open.
Elevators
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).
n If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge
or allow the rubber door edge to contact the power chair and the door will reopen.
n Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator
doors.
Lift/Elevation Products
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to
aid in transportation. Pride recommends that you closely review the instructions, specifications, and safety
information set forth by the manufacturer of the lift/elevation product before using that product.
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I I . S A F E T Y
Motor Vehicle Transport
Currently, there are no standards approved for tie-down systems in a moving vehicle of any type to trans-
port a person while seated in a power chair.
WARNING! Do not sit on your power chair while it is in a moving vehicle. Personal injury
and/or property damage may result.
WARNING! Always be sure your power chair and its batteries are properly secured when
it is being transported. Failure to do so may result in personal injury and/or damage to
your power chair.
Transfers
Transferring onto and off of your power chair requires
a good sense of balance. Always have an attendant or
healthcare professional present while learning to prop-
erly transfer yourself.
To eliminate the possibility of injury, Pride recom-
mends that you or a trained attendant perform the fol-
lowing tasks before attempting a transfer:
n Turn off the power to the controller. See VII.
“Operation.”
n Ensure your power chair is not in freewheel mode.
See III. “Your Power Chair.”
n Turn both caster wheels toward the transfer desti-
nation to improve power chair stability during
transfer.
n Make sure both armrests are flipped up or removed
from your power chair.
n Flip the footrest up, or move the leg rests aside;
this will help to keep your feet from getting caught
on the foot rigging during the transfer.
Figure 4. Ideal Transfer Position
n Reduce the distance between your power chair and the object you are transferring onto.
WARNING! Before transferring, position yourself as far back as possible in the power
chair seat to prevent the power chair from tipping forward during transfer and causing
injury.
WARNING! Avoid using your armrests for weight bearing purposes. Such use may cause
the power chair to tip and cause personal injury.
WARNING! Avoid putting all of your weight on the foot rigging. Such use may cause the
power chair to tip and cause personal injury.
Positioning Belts
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for deter-
mining your requirement for a positioning belt in order to operate your power chair safely.
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I I . S A F E T Y
WARNING! If you require a positioning belt to safely operate your power chair, make sure
it is fastened securely. Serious personal injury may result if you fall from the power chair.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle.
Nor is your power chair suitable for use as a seat in any vehicle. Anyone traveling in a
vehicle should be properly belted into seats approved by the vehicle manufacturer.
Inclement Weather Precautions
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly
caught up in rain, snow, severe cold or heat while operating your power chair proceed to shelter at the earliest
opportunity. Thoroughly dry your power chair before storing, charging, or operating your power chair.
WARNING! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces
can cause personal injury and/or damage to the power chair and electrical system. Maintain
and store your power chair in a dry and clean condition.
Reaching and Bending
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or
bend while seated on your power chair, it is important to maintain a stable center of gravity and keep the
power chair from tipping. Pride recommends that the power chair user determine his/her personal limita-
tions and practice bending and reaching in the presence of a qualified healthcare professional.
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the
floor by reaching down between your knees. Movements such as these may change your
center of gravity and the weight distribution of the power chair. This may cause your
power chair to tip, possibly resulting in personal injury.
WARNING! Prevent personal injury! Keep your hands away from the tires when driving. Be
aware that loose fitting clothing can become caught in drive tires.
Batteries
In addition to following the warnings below, be sure to comply with all other battery handling information.
For more information about your power chair’s batteries, see VI. “Batteries and Charging.”
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to
lift that much weight, be sure to get help. Lifting beyond your capacity can result in
personal injury.
WARNING! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
WARNING! Always protect the batteries from freezing and never charge a frozen battery.
Charging a frozen battery may result in personal injury and/or damage to the battery.
Preventing Unintended Movement
WARNING! If you anticipate being seated in a stationary position for an extended period
of time, turn off the power. This will prevent unexpected motion from inadvertent joystick
contact. This will also eliminate the possibility of unintended chair movement from
electromagnetic (EM) sources. Failure to do so may result in personal injury.
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I I . S A F E T Y
Prescription Drugs/Physical Limitations
Users must exercise care and common sense when operating a power chair. This includes awareness of
safety issues when taking prescribed or over-the-counter drugs or when the user has specific physical
limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter
medication or if you have certain physical limitations. Some medications and limitations
may impair your ability to operate your power chair in a safe manner.
Alcohol
The power chair user must exercise care and common sense when operating his/her power chair. This
includes awareness of safety issues while under the influence of alcohol.
WARNING! Do not operate your power chair while you are under the influence of alcohol,
as this may impair your ability to operate your power chair in a safe manner.
Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its removable parts.
Personal injury and/or damage to the power chair may result.
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves
can have an adverse affect on the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile
two-way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters,
wireless computer links, microwave signals, paging transmitters, and medium-range mobile transceivers
used by emergency vehicles. In some cases, these waves can cause unintended movement or damage to the
control system. Every electrically-powered mobility vehicle has an immunity (or resistance) to EMI. The
higher the immunity level, the greater the protection against EMI. This product has been tested and has
passed at an immunity level of 20 V/m.
PROHIBITED! To prevent unintended movement, turn off the power to the electrically-
powered mobility vehicle before using a cell phone, two-way radio, laptop, or any other
type of radio transmitter. Avoid coming into close proximity of radio or TV stations.
WARNING! The addition of accessories or components to the electrically-powered mobility
vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your power
chair in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself can disturb the performance
of other electrical devices located nearby, such as alarm systems.
unintended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Call
Pride at 800-424-8205 to report the incident.
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I I I . Y O U R P O W E R C H A I R
THE JAZZY 1170XL
Your power chair has two main assemblies: the seat and the power base. See figures 5 and 6. Typically, the
seat assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/
brake assemblies, two drive wheels, two anti-tip wheels, two caster wheels, two batteries, and wiring
harnesses.
HEADREST
SEATBACK
SEAT ASSEMBLY
ARMRESTS
JOYSTICK
CONTROLLER
(VSI SHOWN)
SEAT BASE
POWER BASE
ASSEMBLY
CASTER WHEEL
FOOT RIGGING
(FOOT PLATFORM SHOWN)
BODY SHROUD
DRIVE WHEEL
ANTI-TIP WHEELS
Figure 5. The Jazzy 1170 XL
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I I I . Y O U R P O W E R C H A I R
JAZZY 1170XL SPECIFICATIONS
Suspension:
Active-Trac Suspension
Drive Wheels:
Caster Wheels:
Anti-tip Wheels:
Maximum Speed:
Brakes:
16 in., pneumatic, center-mounted (solid tires are optional)
9 in., pneumatic, rear-articulating (solid tires are optional)
8 in., solid, front-mounted
Up to 6 mph
“Intelligent Braking” electronic regenerative, disc park brake
4 in.
Ground Clearance:
Turning Radius:
Overall Size:
23 in.
Length: 46 in.
Width: 26.5 in.
Seating Options:
Medium-back (standard)
High-back with headrest
Power Elevating Seat
Synergy Seating Systems
TRU-Balance Power Positioning Systems
Two motor, mid wheel
Drivetrain:
Batteries:
Two 12-volt, Group 24 batteries (standard)
Two 12-volt NF-22 batteries (with power elevating seat option)
Up to 25 miles
Range:
Battery Charger:
5-amp, onboard (standard)
5-amp onboard/8-amp off-board combo
70-amp PG Drives VSI Controller (standard)
70-amp PG Drives Remote Plus Controller
70-amp Dynamic Europa Controller
400 lbs.
Electronics:
Weight Capacity:
Component Weights:
300 lbs. with Synergy Manual Recline
160 lbs. with Synergy Manual Tilt
Base: 132 lbs.
Seat: 33 lbs.
Batteries: 53.5 lbs. each (Group 24)
38 lbs. each (NF-22)
*Based on user weight and terrain.
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I I I . Y O U R P O W E R C H A I R
FRONT TRAPEZE BAR
REAR TRAPEZE BAR
ELECTRONICS TRAY
FRONT SEAT TOWER
MANUAL FREEWHEEL LEVER
REAR SEAT TOWER
BATTERIES
MOTOR/BRAKE ASSEMBLY
Figure 6. Jazzy 1170XL Power Base (Shroud Removed)
CHARGER INHIBIT CONNECTOR
(VSI ONLY)
CONTROLLER CONNECTOR
(VSI SHOWN)
MAIN CIRCUIT
BREAKER
CHARGER POWER CORD
AMMETER
Figure 7. Jazzy 1170XL Electronics Tray
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I I I . Y O U R P O W E R C H A I R
Electronics Tray
The electronics tray is located on the back of the power base. See figures 6 and 7. The ammeter, the charger
power cord, the main circuit breaker, the controller connector, and the charger inhibit connector are all
located on the electronics tray.
Ammeter: The ammeter displays the charger’s current output in amps. See VI. “Batteries and Charging.”
Charger Power Cord: The charger power cord plugs into a standard wall outlet to supply power to the
onboard battery charger during battery charging.
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the
batteries and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to
prevent damage to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for
approximately one minute. Next, push in the circuit breaker button, turn on the controller, and continue
normal operation. If the main circuit breaker continues to trip repeatedly, contact your authorized Pride
Provider.
Controller Connector: This is where the controller connects to the power base. The VSI controller uses a
large 9-pin connector. The Remote Plus and the Europa use smaller, multi-pin communications cable con-
nectors (not shown).
Charger Inhibit Connector: The VSI controller is equipped with a charger inhibit connector. The charger
inhibit enables the onboard battery charger to disable the controller during charging. The charger inhibit
connector is coded with colored dots. The dots are positioned so that you can align the flat side of the male
connector with the flat side of the female connector before making the connection.
WARNING! Failure to properly align the connectors can result in damage to the controller,
the charger power cord, and the connectors.
Lighting System Connector (Not Shown): This is where the lighting system connects to the power base.
Standard lighting systems have a single pin connector. Full lighting systems use a 3-pin connector.
Active-Trac System
Your power chair is equipped with an Active-Trac System (ATS). ATS is a suspension system designed to
make your power chair traverse different types of terrain and obstacles while maintaining smooth opera-
tion. With ATS, your front anti-tip wheels work in conjunction with your motor suspension to help you
maneuver over obstacles in excess of three inches in height.
As your front anti-tip wheels come in contact with an obstacle, the front anti-tip wheel assembly is drawn
upward. At the same time, your motors are forced downward. This allows the motors to push your power
chair over an obstacle without the possibility of becoming “hung up.”
ATS also helps in day-to-day operating conditions. For instance, when you release the joystick, your power
chair begins to slow down. As the chair slows down, the front anti-tip wheels will automatically drop toward
the ground. This will reduce the forward tip that is typically encountered with center-wheel drive chairs.
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I I I . Y O U R P O W E R C H A I R
Manual Freewheel Lever(s)
For your convenience, your power chair is equipped with a manual freewheel lever system, which allows
you to disengage the drive motors and maneuver the chair manually.
WARNING! Do not use your power chair while the drive motors are disengaged unless you
are in the presence of an attendant! Do not disengage the drive motors when your power
chair is on an incline. The chair could roll down on its own, causing injury!
To engage or disengage the dual freewheel feature:
1. Turn the manual freewheel levers outward to disengage the drive motors. See figure 8.
2. Turn the manual freewheel levers inward to engage the drive motors. See figure 9.
To engage or disengage the single freewheel feature:
1. Flip up the safety latch and pull the manual freewheel lever up to disengage the drive motors. See figure 10.
2. Push the manual freehweel lever down to engage the drive motors. See figure 11.
WARNING! It is important to remember that when your power chair is in freewheel mode,
the braking system is disengaged.
If a lever is difficult to move in either direction, rock your power chair back and forth slightly. The lever
should then move to the desired position.
MANUAL FREEWHEEL LEVERS
MANUAL FREEWHEEL LEVERS
Figure 8. Drive Disengaged (Dual Levers)
Figure 9. Drive Engaged (Dual Levers)
SAFETY LATCH
MANUAL
FREEWHEEL LEVER
MANUAL
FREEWHEEL LEVER
Figure 10. Drive Disengaged (Single Lever)
Figure 11. Drive Engaged (Single Lever)
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I V . A S S E M B L Y
INITIAL ASSEMBLY
Your power chair may require some assembly either before initial use or after transportation. It may also
require disassembly to make some comfort adjustments. Figure 12 details those parts of the power chair
that are designed to be disassembled and assembled by an end user or by a qualified caregiver before using
the product or making comfort adjustments.
SEATBACK ANGLE ADJUSTMENT
SEAT INSTALLATION
CONTROLLER POSITION
SEAT HEIGHT/ANGLE ADJUSTMENT
ANTI-TIP WHEEL ADJUSTMENT
FOOTREST HEIGHT/
ANGLE ADJUSTMENT
TIRE/WHEEL REPLACEMENT
Figure 12. Jazzy 1170XL Assembly View
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I V . A S S E M B L Y
SEAT INSTALLATION
It may be necessary to install the seat either prior to initial operation or after transporting your power chair.
Most seats are attached to the power base with the Universal Mounting System (UMS). The UMS consists
of universal parts that may be attached to any medium-back or high-back seat, regardless of seat width or
seat depth. The two main components are aluminum extrusions mounted to the seat base. These extrusions
attach to a pair of trapeze bars that are mounted to the power base. If your power chair is equipped with a
Synergy or TRU-Balance Seating System, refer to the installation instructions provided in separate manuals.
WARNING! Do not pick up the seat frame by the armrests. They are free to pivot, and you
may lose control of the seat if they do so, resulting in personal injury or damage to the
chair.
To install the seat:
1. Set the trapeze bars to the desired height. To change the trapeze bar height, see V. “ComfortAdjustments.”
2. Tilt the seat back and slide the rear extrusion onto the rear trapeze bar. See figures 6 and 13.
3. Lower the front extrusion onto the front trapeze bar until the seat locks into place.
4. Flip the seat latch safety down. See figure 14.
WARNING! Make sure the seat latch safety is flipped down before using your power chair.
5. Install the controller into one of the armrests. See V. “Comfort Adjustments.”
6. Route the cable to ensure that the cable cannot be pinched in the seat hinge.
7. Plug the controller cable into the connector on the electronics tray. See figure 7.
8. Secure the controller cable to the armrest receiver with one or more wire ties.
SEAT LATCH SAFETY
REAR EXTRUSION
FRONT EXTRUSION
SEAT LATCH
Figure 13. Universal Mounting System (UMS)
Figure 14. Seat Latch Safety
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I V . A S S E M B L Y
Power Elevating Seat Option Installation
Your power chair may be equipped with a power
elevating seat option. While the seat itself may be
any one of the styles offered for this model, the way
the seat base attaches to the Jazzy 1170XL power
base is different.
To install the power seat:
l. Align the seat shaft to the hole in the actuator. See
figure 15.
2. Insert the seat shaft into the actuator and push the
seat lever forward.
3. Lock the seat into place.
4. Plug the power elevating seat switch cable into
the connector on the electronics tray.
5. Plug the controller cable into the connector on the
electronics tray. See figure 6.
6. Route the cable to ensure that the cable cannot be
pinched in the seat hinge.
7. Secure the controller cable to the armrest receiver
with one or more wire ties.
Figure 15. Power Elevating Seat Actuator
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V . C O M F O R T A D J U S T M E N T S
COMFORT ADJUSTMENTS
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments
to increase your comfort, such as seat height and angle, armrest angle, footrest height and angle, and the
controller’s position. If your power chair is equipped with a Synergy or TRU-Balance Seating System, refer
to the information provided in separate manuals. If your power chair is equipped with a medium-back, a high-
back, or a reclining seat, refer to the following information.
WARNING! If your power chair was configured at your authorized Pride Provider, please
consult your healthcare professional before changing the seat position or making any
other adjustment. Some adjustments may degrade power chair performance and safety
by changing the center of gravity.
You may need the following to make comfort ad-
justments:
n metric/standard hex key set
n metric/standard socket set and ratchet
n adjustable wrench
Seat Height and Seat Angle Adjustment
The seat is attached to the power base through the
UMS. You can change the seat height by raising the
front and rear seat towers. If you raise or lower only
one set of towers (front or rear), you can also change
Figure 16. Seat Latch Safety (Disengaged)
the seat base angle (dump).
To change the seat height:
1. Turn off the power to the controller and make sure
SEAT TOWERS
QUICK RELEASE PINS
the unit is in drive mode.
2. Unplug the controller connector(s) from the elec-
tronics tray.
3. Flip up the seat latch safety. See figure 16.
4. Squeeze the seat latch and release the seat from
the front trapeze bar.
5. Slide the seat forward and remove it from the
power base.
6. Remove the quick-release pins from the seat tow-
ers (front and rear). See figure 17.
7. Remove both trapeze bars from the seat towers.
8. Lift off the shroud
BALL DETENT PIN
9. Remove the ball detent pin from each of the four
seat towers. See figure 17.
10. Move the seat towers up or down to the desired
height.
11. Reinstall the ball detent pin into each seat tower.
12. Reinstall the shroud.
Figure 17. Seat HeightAdjustment (Shroud Removed)
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V . C O M F O R T A D J U S T M E N T S
13. Reinstall the trapeze bars and secure with the
quick-release pins.
14. Reinstall the seat.
ARMREST
ANGLE
ADJUSTMENT
SCREW
JAM NUTS
NOTE: Make sure the seat latch safety is flipped
down before using the power chair seat.
15. Plug the controller connector(s) into the electron-
ics tray.
SEATBACK
ANGLE
ADJUSTMENT
SCREW
Reclining Seat Adjustment
If your power chair is equipped with a reclining seat,
you can adjust the seatback recline with the seatback
release lever. The lever is located on the right side of
the seat base.
ARMREST KNOB
To adjust the reclining seat:
1. Pull up on the seatback release lever.
2. Move the seatback down or up to the desired
position.
Figure 18. Seatback and Armrest Adjustments
3. Release the lever.
Seatback Angle Adjustment
If your power chair is equipped with an angle adjustable seatback, you can adjust it to four (4) different
angles: 90°, 102°, 105°, or 107°. See figure 18.
To adjust the seatback angle:
1. Remove the seatback angle adjustment screws from both seat hinges.
2. Set the seatback at the desired angle.
3. Reinstall the screws to both seat hinges and tighten.
Armrest Width Adjustment
You can change each armrest’s width independently of each other.
NOTE: Changing the armrest width may increase the overall width of your power chair.
To change the armrest width:
1. Locate the two armrest knobs on each side of the armrest receiver bracket. See figure 18.
2. Loosen the knobs.
3. Slide the armrests in or out to the desired width.
4. Tighten the knobs.
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V . C O M F O R T A D J U S T M E N T S
Armrest Angle Adjustment
To change the armrest angle:
1. Lift the armrest straight up so that it is perpen-
dicular to the floor.
2. Loosen the jam nuts. See figure 18.
3. Loosen the armrest angle adjustment screw. See
figure 18.
4. Turn the adjustment screw clockwise to raise the
front of the armrest, or turn the adjustment screw
counterclockwise to lower the front of the armrest.
MOUNTING
HARDWARE
5. Tighten the jam nuts to lock the adjustment screw
into place.
Figure 19. Footrest Height Adjustment
Footrest Height Adjustment
The footrest height is easily adjusted to six different
heights.
To raise or lower the footrest:
SETSCREW
1. Remove the mounting hardware from the footrest
bracket. See figure 19.
2. Raise or lower the footrest to the desired height.
3. Reinstall the mounting hardware to the footrest
bracket.
Footrest Angle Adjustment
You can adjust the angle of the footrest with a hex key.
Figure 20. Underside of Footrest
To adjust the footrest angle:
1. Locate the setscrew on the underside of the footrest.
See figure 20.
2. Turn the setscrew clockwise to raise the front of
the footrest or counterclockwise to lower the front
of the footrest.
CONTROLLER
BRACKET
Controller Extension
The controller can easily slide out away from the arm-
rest, or in toward the armrest.
To extend the controller:
SETSCREW
1. Flip up the armrest so it is perpendicular to the floor.
2. Loosen the setscrew on the controller bracket. See
figure 21.
3. Slide the controller into or out of the armrest to
the desired position.
Figure 21. Controller Extension
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V . C O M F O R T A D J U S T M E N T S
Controller Position
You can position the controller for either left-hand or
right-hand use.
FOOTREST EXTENSION
SFR RELEASE
LEVER
To change the controller position:
1. Turn off the power to the controller.
2. Disconnect the controller from the electronics tray.
3. Cut the wire tie(s) securing the controller cable to
the armrest.
FOOTREST
ADJUSTMENT
SCREWS
4. Flip up the armrest and loosen the setscrew. See
figure 21.
5. Slide the controller out of the armrest.
6. Loosen the setscrew in the other armrest.
7. Place the controller in the other armrest.
8. Tighten the setscrew to secure the controller.
9. Use a wire tie to secure the controller cable to the
armrest.
Figure 22. Swing-away Footrest Adjustment
10. Connect the controller to the electronics tray.
RELEASE LEVER A
Swing-away Footrests
Swing-away Footrests (SFRs) are an option. They enable
you to rotate the leg rests to the side before you transfer
onto or off of your power chair.
RELEASE LEVER B
LEG REST
EXTENSION
To rotate the SFRs:
1. Push in the release lever. See figure 22.
2. Rotate the SFRs.
LEG REST
ADJUSTMENT
SCREWS
To adjust the SFR length:
1. Remove the two adjustment screws from the side
of each footrest extension. See figure 22.
2. Slide the footrest up or down to the desired length.
3. Reinstall the two adjustment screws.
Figure 23. Elevating Leg Rest Adjustment
Elevating Leg Rests (Optional)
Elevating Leg Rests (ELRs) offer an infinite range
of adjustment for the leg angle and a footrest ad-
justment range of 12–19 in.
To rotate the ELRs:
1. Push in release lever A. See figure 23.
2. Rotate the ELRs.
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V . C O M F O R T A D J U S T M E N T S
To adjust the ELR length:
1. Remove the two adjustment screws from the side of each leg rest extension. See figure 23.
2. Slide the leg rest up or down to the desired length.
3. Reinstall the two adjustment screws.
To adjust the ELR angle:
1. Push down release lever B. See figure 23.
2. Move the leg rest to the desired angle.
Anti-tip Wheels
The anti-tip wheels are designed to give your power chair increased stability on rough surfaces. The anti-tip
wheels are preset for smooth surfaces or indoor use only. If you plan on using your power chair on rough
surfaces, it may be necessary to adjust the anti-tip wheels to better suit your needs. The anti-tip wheels may
need adjustment if either of the following occur:
n When coming to a stop, your power chair tips forward excessively.
n The anti-tip wheels constantly rub the ground.
WARNING! Consult your authorized
Pride Provider before attempting to
change the anti-tip wheel height!
Changing the anti-tip wheel height
affects handling under deceleration!
WARNING! The higher you raise the
anti-tip wheels, the more you increase
your power chair’s tendency to tilt
forward when coming to a stop. You
can compensate for this by having
your authorized Pride Provider make
a small adjustment to the pre-
programmed deceleration setting in
the controller or by moving the seat
assembly farther to the rear of your
power chair.
Figure 24. Anti-Tip Bracket (Inner Locknut)
To adjust the anti-tip wheels:
1. Place a wrench on the inner locknut of the anti-
tip bracket located right after the shock strut. See
figure 24.
2. Turn the locknut counterclockwise to loosen the
cam.
3. Place your wrench on the adjustable cam located
on the other side of the locknut.
4. To adjust the anti-tip upward, turn the cam coun-
terclockwise.Toadjusttheanti-tipdownward,turn
the cam clockwise. See figure 25.
Figure 25. Anti-Tip Wheel Adjustment (Cam)
5. Tighten the locknut.
NOTE: Each drive tire must have 35 psi in order for the anti-tip wheels to be properly adjusted.
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V . C O M F O R T A D J U S T M E N T S
Power Elevating Seat Option
Your power chair may be equipped with a power elevating seat actuator. See figure 15. The power elevating
seat is equipped with a speed inhibit system that reduces power chair speed by one-half whenever the seat
is elevated more than 1-2 inches. Always check to be sure the speed inhibit system is operating properly
before using your power chair, and do not move around in your seat to any great extent when the seat is in
the raised position.
The power elevating seat can enhance the capabilities of the power chair in several ways:
n By elevating the seat, your level of reach is extended to allow more freedom and independence in many
environments.
n You can easily adjust the seat height to any surface to which you want to transfer. The seat swivels 90
degrees to whichever side the joystick is located.
n By raising your seat, you are closer to the eye level of standing persons. This provides better interaction.
For all the benefits the power elevating seat can provide you, there are limitations.
WARNING! Always fasten the positioning belt when operating the power elevating seat.
WARNING! The power elevating seat is intended for use on a level surface only. Never
raise the power elevating seat from its lowest position on an inclined surface. Failure to
heed this warning can result in the power chair tipping over and causing injury.
WARNING! Never raise the power elevating seat from its lowest position when operating
your power chair on bumpy or uneven surfaces. Failure to heed this warning can result in
the power chair tipping over and causing injury.
WARNING! Never raise the power elevating seat while your power chair is in freewheel mode.
Power Elevating Seat Operation
You can control the power elevating seat through either the toggle switch located on the armrest or through
the controller. For information on how to raise and lower the power elevating seat through your controller,
contact your authorized Pride Provider.
To operate the power elevating seat through toggle switch:
1. Push the toggle switch forward to raise the seat. When you release the toggle switch, the seat will stop.
Once the seat reaches its highest extension, the lift action will stop, but you should continue to hear
and/or feel the lift motor running. This is because there is a clutch mechanism that allows the motor to
continue running after the lift has reached its limit. This clutch works at both the top and bottom
extensions of the lift.
NOTE: Do not allow the motor to run more than a few seconds after the mechanism reaches the top or
bottom limit.
2. Pull the toggle switch backward to return the seat to its lowest position. When returning to the lowest
position, always be sure that the mechanism has reached its lowest limit.
To use the swivel feature, locate the swivel lever under the seat. It is located on the opposite side of the
controller. Push down on the lever to rotate the seat in 90° increments.
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V I . B A T T E R I E S A N D C H A R G I N G
BATTERIES AND CHARGING
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and main-
tenance free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle
batteries are designed to handle a longer and deeper discharge. Though they are similar in appearance to
automotive batteries, they are not interchangeable. Automotive batteries are not designed to handle a long,
deep discharge, and also are unsafe for use in power chairs.
WARNING! Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash hands after handling.
CHARGING THE BATTERIES
The battery charger is essential in providing long life for the power chair batteries. The battery charger is
designed to optimize your power chair’s performance by charging the batteries safely, quickly, and easily.
The charging system consists of the charger, the charger fuse, and the ammeter. The onboard battery charger
is located underneath the electronics tray. The ammeter is located on the electronics tray for easy viewing.
The charger has an in-line fuse that protects the ammeter. The ammeter indicates the rate of charge necessary
to fully recharge the batteries. It is also a good indication of whether or not the charger is working. The
ammeter and the charger are only functional when the charger power cord is plugged into a wall outlet.
WARNING! You must recharge the batteries with the supplied onboard or off-board charging
system. Do not use an automotive-type battery charger.
PROHIBITED! Removal of the grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having 2-pronged
plug access. Failure to heed could result in personal injury and/or property damage.
PROHIBITED! Never use an extension lead to plug in your battery charger. Plug the charger
directly into a properly wired standard wall outlet.
To charge the batteries using an onboard battery charger:
1. Position the rear of the power chair close to a standard wall outlet.
2. Turn off the power to the controller and engage the manual freewheel lever(s) in the drive position. See
III. “Your Power Chair.”
3. Extend the charger power cord and plug it into the wall outlet.
NOTE: The power chair incorporates an inhibit function that disables the power chair when the charger
is plugged into a wall outlet.
4. We recommend you charge the batteries for 8 to 14 hours. As the batteries charge, the ammeter needle
slowly drops to 0.
NOTE: The ammeter indicates how much charge is needed to fully charge the batteries. Wait about a
minute for the charger to warm up. The ammeter may move as high as 5.5 amps, then gradually move
back down to 0 amps as the batteries charge.
5. When the batteries are fully charged, the ammeter needle vibrates on or about the 0 mark on the ammeter
scale. Unplug the charger power cord from the wall outlet, wind the cord up and secure it with the
reusable hook and loop strap, then place the cord back into the electronics tray.
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V I . B A T T E R I E S A N D C H A R G I N G
To charge the batteries using an off-board battery charger:
1. Position the front of your power chair next to a standard wall outlet.
2. Turn off the power to the controller and engage the manual freewheel lever(s) in the drive position. See
III. “Your Power Chair.”
3. Plug the 3-pin extension cable from the off-board battery charger into the off-board battery charger/
programming socket on the controller. See VII. “Operation.”
4. Plug the off-board battery charger into the wall outlet.
5. We recommend you charge the batteries for 8 to 14 hours.
6. When the batteries are fully charged, disconnect the charger from the wall outlet, then from the controller.
Battery Break-in
To break in new batteries for maximum efficiency:
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak
performance level.
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far
until you become accustomed to the controls and break in the batteries.
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries
will now perform at over 90% of their potential.
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended
period.
Frequently Asked Questions (FAQs)
How does the charger work?
The battery charger takes the standard wall outlet voltage of 120 VAC (alternating current) and converts it
to 24 VDC (direct current). The power chair batteries use direct current to run your power chair. When the
battery voltage is low, the charger works harder to charge the battery. This is why the ammeter initially
reads five or more amps. As the battery voltage approaches full charge, the charger does not work as hard
to complete the charging cycle. This explains why the ammeter drops as it approaches a full charge. When
the battery is fully charged, the amperage from the charger is nearly at zero. This is how the charger main-
tains a charge but does not overcharge the battery.
Can I use a different battery charger?
You should use the charger supplied with your power chair. It is the safest, most efficient tool to charge the
batteries. We do not recommend using other types of chargers (e.g., an automotive battery charger). The
charger will not operate after the batteries have been discharged to nearly zero voltage. If this happens, call
your authorized Pride Provider for assistance.
How often must I charge the batteries?
Many factors come into play when deciding how often to charge the batteries. You may use your power
chair all day on a daily basis or you may not use it for weeks at a time.
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V I . B A T T E R I E S A N D C H A R G I N G
n Daily Use
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using it.
Your power chair will be ready each morning to give you a full day’s service. It is recommended that
you charge the batteries 8 to 14 hours after daily use.
n Infrequent Use
If you use your power chair infrequently (once a week or less), you should charge the batteries at least
once per week for 12 to 14 hours.
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge
the batteries for more than 24 hours at a charging cycle.
How can I get maximum range or distance per charge?
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or
curves. More often you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces,
curves, and wind. All of these factors will affect the distance or running time per battery charge. Below are
a few suggestions for obtaining the maximum range per charge:
n Always charge the batteries fully prior to your trip.
n Plan your trip in advance to avoid inclines if possible.
n Limit baggage weight to essential items.
n Try to maintain an even speed and avoid stop-and-go driving.
What type of batteries should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are
deep-cycle batteries that are similar in performance.
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell batteries
to reduce the risk of leakage or explosive conditions.
Why do my new batteries seem weak?
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-
cadmium (nicads), or in other common battery types. Deep-cycle batteries are specifically designed to
provide power, drain down their charge, and then accept a relatively quick recharge. AGM or Gel-Cell
batteries should be charged as often as possible. They do not have a “memory” like nickel-cadmium batteries.
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s
specific demands. Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge.
During shipping, the batteries encounter temperature extremes that may influence initial performance.
Heat robs the charge from the battery, and cold slows the power available and extends the time needed to
recharge the battery (just as with a car battery).
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient
temperature. More importantly, it will take a few “charging cycles” (a partial drain— then a full recharge)
to establish the critical chemical balance that is essential to the battery’s peak performance and long life. It
will be well worth it to take the time to break in your battery properly.
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V I . B A T T E R I E S A N D C H A R G I N G
NOTE: The useful life of a battery is quite often a reflection of the care it receives.
How can I ensure maximum battery life?
A fully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your
power chair’s batteries fully charged whenever possible. Batteries that are regularly and deeply discharged,
infrequently charged, or stored without a full charge may be permanently damaged, causing unreliable
power chair operation and limited battery life.
How should I store my power chair and its batteries?
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the
batteries at least once per week.
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to
storage. Disconnect the battery harnesses and store the power chair in a warm, dry environment. Avoid
temperature extremes, such as freezing and excessively hot conditions, and never attempt to charge a
frozen battery. A cold or frozen battery should be warmed for several days prior to recharging.
What about public transportation?
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles.
These batteries are Federal Aviation Administration (FAA) approved, allowing safe transportation on air-
craft, buses, and trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s
ticket counter in advance to determine that carrier’s specific requirements.
What about shipping?
If you wish to use a freight company to ship your power chair to your final destination, repack your power
chair in the original shipping container and ship the batteries in separate boxes.
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V I I . O P E R A T I O N
VSI CONTROLLER
The electronic controller is what you use to operate your power chair. It takes the battery voltage and sends
it to the appropriate system. The electronic controller enables you to move the power chair, as well as
monitor battery charge, electronic controller functions, and the condition of your electrical system. The
VSI controller is an integral electronic controller.All of the electronics necessary to operate the power chair
are contained in one module. See figure 26. Typically, the VSI is mounted to one of the armrests and is
connected to the motors, batteries, and the onboard battery charger on the power base.
The controller supplied with your power chair has been pre-programmed to meet your needs. The program
is set using either a personal computer with software provided by the controller manufacturer or with a
hand-held programmer, also provided by the controller manufacturer.
WARNING! The controller program can affect speed, acceleration, deceleration, and
braking, but if it is programmed incorrectly or outside of the safe limits as determined by
your healthcare professional, it can create a dangerous situation. Only the power chair
manufacturer, an authorised representative of the manufacturer, or a trained service
technician should program the controller.
The VSI consists of:
1. joystick
2. keypad
3. off-board charger/programming socket
4. acutator connector
5. controller connector
6. charger inhibit connector
Joystick
The joystick controls the direction and speed of your
power chair. When you move the joystick from the
neutral (center) position, the electromagnetic brakes
release and allow your power chair to move. The far-
ther you push the joystick from its neutral position,
the faster your power chair moves. When you release
the joystick and allow it to return to the neutral posi-
tion, you engage the electromagnetic brakes. This
Figure 26. VSI Controller
causes your power chair to decelerate and come to a
complete stop.
WARNING! If your power chair begins to move in an unexpected manner, immediately
release the joystick. Unless the joystick is damaged, this action should stop your power
chair.
Keypad
The keypad is located in front of the joystick. It contains keys necessary to operate your power chair. See
figure 27.
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V I I . O P E R A T I O N
On/Off Key
The on/off key turns the VSI on and off.
WARNING! Unless faced with an
emergency situation, do not use the
on/off key to stop the chair. This will
cause the power chair to stop
abruptly.
WARNING! Always turn the power off
when you are stationary to prevent
unexpected movement.
Battery Condition Meter
The battery condition meter is located in front of the
joystick. This is a 10-segment illuminated display that
indicates that the VSI is turned on and also gives the
battery status, the VSI status, and the electrical sys-
tem status.
n Red, yellow, and green lights lit: Batteries
charged; VSI and electrical system OK.
n Red and yellow lights lit: Charge batteries if pos-
sible; VSI and electrical system OK.
n Red lights only lit or slow flash: Charge batter-
ies as soon as possible; VSI and electrical system
OK.
Figure 27. VSI Controller Keypad
n Rapid flash of lights: Indicates a fault in the VSI or the electrical system. Refer to “VSI Error Codes.”
n Ripple side to side of lights: The joystick was not in the neutral position when the controller was
turned on. If you get “ripple side to side of lights,” turn off the controller, allow the joystick to return
to the neutral position, then turn on the controller.
NOTE: If you still get “ripple side to side of lights,” contact your authorized Pride Provider.
NOTE: When the batteries approach a discharged state, the first red light will begin to slowly flash,
reminding you the batteries need to be charged immediately!
Speed/Profile Keys
There are two keys that control either the speed or the profile. This depends on how your VSI was
programmed. Press the speed/profile increase key to increase the speed or change the profile. Press the
speed/profile decrease key to decrease the speed or change the profile. The speed/profile setting is dis-
played on the maximum speed/profile indicator. If your power chair was programmed with a drive profile,
contact your authorized Pride Provider for more information.
NOTE: We recommend that the first few times you operate your power chair, you set the speed to the
slowest setting until you become familiar with your new power chair.
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V I I . O P E R A T I O N
Horn Key
The horn key activates the horn.
Locking/Unlocking the VSI
The VSI has a feature that enables you to lock your power chair to prevent unauthorized use.
To lock the VSI:
1. With the VSI switched on, press and hold the on/off key. After 1 second, the VSI should beep.
2. Release the on/off key.
3. Push the joystick to the full forward position until the VSI beeps.
4. Pull the joystick to the full rearward position until the VSI beeps.
5. Release the joystick. There should be a long beep.
6. The VSI is now locked.
To unlock the VSI:
1. Press the on/off key and power on the VSI. The maximum speed/profile indicator should ripple side to
side.
2. Push the joystick to the full forward position until the VSI beeps.
3. Pull the joystick to the full rearward position until the VSI beeps.
4. Release the joystick. There should be a long beep.
5. The VSI is now unlocked.
NOTE: If the above procedure fails to either lock or unlock the VSI, contact your authorized Pride Provider.
Off-board Charger/Programming Socket
You may use an off-board charger to charge the power chair batteries through the 3-pin socket located on
the front of the VSI. If you use an off-board charger, the charger current should not exceed 8 amps. Contact
your authorized Pride Provider for more information.
WARNING! Only chargers with Neutrik NC3MX plugs should be connected to the onboard
charger/programming socket. See your authorized Pride Provider for more information.
NOTE: The socket may also be used for reprogramming the VSI. Contact your authorized Pride Provider
for more information.
Actuator Connector
The actuator connector connects the VSI to optional powered systems such as an elevating seat or lighting
system. Contact your authorized Pride Provider for information on how to operate these accessories.
Controller Connector
This connects the VSI to the power chair’s batteries, motors, and motor brakes.
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Charger Inhibit Connector
This connects the VSI to the onboard battery charger. This connection provides an inhibit that disables the
VSI when the battery charger is on. The charger inhibit connector is coded with colored dots. The dots are
positioned so that you align the flat side of the male connector with the flat side of the female connector
before making the connection.
WARNING! Failure to properly align the connectors can result in damage to the VSI, the
charger, and the connectors.
Thermal Rollback
The VSI controller is equipped with a thermal rollback circuit. The circuit monitors the temperature of the
controller, which roughly translates to motor temperature. In the event that the VSI controller becomes
excessively hot (above 140° F), motor current (amperage) is reduced. For every degree above 140° F, the
motor current limit is reduced by .55 amps until the VSI controller reaches 158° F, at which time the current
output is reduced to zero. This reduces your power chair’s “power,” which could also reduce your power
chair’s speed, and allows the electrical components and motors to cool down. When the temperature re-
turns to a safe level, your power chair resumes its normal operation.
VSI Error Codes
The VSI controller is designed with the user’s safety as the prime consideration. It incorporates many sophis-
ticated self-test features which search for potential problems at a rate of 100 times per second. If the VSI
detects a problem either in its own circuits or in the power chair’s electrical system, it may decide to stop the
power chair, depending on the severity of the problem. The VSI is designed to maximize the user’s safety
under all normal conditions. The table below identifies the individual error codes. Error codes are displayed
as a rapid flashing of the lights. If you get one of these error codes, contact your authorized Pride Provider.
FLASHING LIGHTS
DIAGNOSIS AND SOLUTION
1
The batteries need charging or there is a bad connection to the battery. Check the
connections to the batteries. If the connections are good, try charging the batteries.
The left motor has a bad connection. Check the left motor connection.
The left motor has a short circuit to a battery connection. Contact your authorized
Pride Provider.
2
3
4The
5
right
motor
has
a
The right motor has a short circuit to a battery connection. Contact your authorized
Pride Provider.
6
7
The power chair is being inhibited by the battery charger. Unplug the battery charger.
A joystick fault is indicated. Make sure that the joystick is in the neutral (center)
position before turning on the controller.
8
9
A controller system fault is indicated. Make sure that all connections are secure.
The parking brakes have a bad connection. Check the parking brake and motor
connections. Make sure the controller connections are secure.
An excessive voltage has been applied to the controller. This is usually caused by
a poor battery connection. Check the battery connections.
10
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V I I . O P E R A T I O N
REMOTE PLUS CONTROLLER
The electronic controller is what you use to operate your power chair. It takes the battery voltage and sends
it to the appropriate system. The electronic controller also enables you to monitor battery charge, electronic
controller functions, and the condition of your electrical system. Also, it may be used to control some
optional systems such as a power elevating seat and lights through an actuator/lighting module (ALM)
located on the power base. The Remote Plus electronic control system is a modular system. The electronics
necessary to operate your power chair are contained in several modules located on different parts of your
power chair. Typically, the Remote Plus joystick is mounted to one of the armrests. It is connected to a
power module located on the power base through the controller communications connector.
The controller supplied with your power chair has been pre-programmed to meet your needs. The program
is set using either a personal computer with software provided by the controller manufacturer or with a
hand-held programmer, also provided by the controller manufacturer.
WARNING! The controller program can affect speed, acceleration, deceleration, and
braking. If it is programmed incorrectly or outside of the safe limits as determined by
your healthcare professional, it can create a dangerous situation. Only the power chair
manufacturer, an authorized representative of the manufacturer, or a trained service
technician should program the controller.
The Remote Plus master remote consists of the following (see figure 28):
1. joystick
2. keypad
3. controller communications cable
4. off-board charger/programming socket
1
Joystick
2
The joystick controls the direction and speed of your
power chair. When you move the joystick from the
neutral (center) position, the electromagnetic brakes
3
release and allow your power chair to move. The far-
ther you push the joystick from its neutral position,
the faster your power chair moves. When you release
4
the joystick and allow it to return to the neutral posi-
tion, you engage the electromagnetic brakes. This
causes your power chair to decelerate and come to a
complete stop.
Figure 28. Remote Plus Master Remote
WARNING! If your power chair begins to move in an unexpected manner, immediately
release the joystick. Unless the joystick is damaged, this action should stop your power
chair.
Keypad
The keypad is located directly in front of the joystick. See figure 29. It contains keys that you will use to
control your power chair.
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On/Off Key
The on/off keys toggles the system power on
and off.
WARNING! Unless faced with
an emergency situation, do
not use the on/off key to stop
the chair. This will cause the
power chair to stop abruptly.
WARNING! Always turn the
power off when you are
stationary to prevent
unexpected movement.
Mode Key
Press the key to change speed setting or to
activate the power accessories. See “Speed
Settings” or “Power Accessories.”
Speed Setting Indicator
Indicates the selected speed setting.
Power Accessory Indicator
Indicates the selected power accessory. This
is for optional accessories only.
Horn Key
The horn key activates the horn.
Figure 29. Remote Plus Keypad
Right/Left Turn Indicator Keys
The right/left turn indicator keys toggle either the left or right turn indicators. Press once to turn on and
press again to turn off. You can also turn off the selected indicator by pressing the opposite indicator key or
the hazard key.
Light Key
The light key turns the headlights/taillights on and off independent of other indicators.
Hazard Key
The hazard key toggles both right and left indicators at the same time. You can only cancel this by pressing
the hazard key again.
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Battery Condition Meter
The battery condition meter is located in front of the joystick. This is a 10-segment illuminated display that
indicates that the Remote Plus is powered on and also gives the status of the battery, the controller, and the
power chair electrical system.
n Red, yellow, and green lights lit: Batteries charged; controller and electrical system OK.
n Red and yellow lights lit: Charge batteries if possible; controller and electrical system OK.
n Red lights only lit or slow flash: Charge batteries as soon as possible; controller and electrical system OK.
n Rapid flash of lights: Indicates a fault in the controller or the electrical system.
n Ripple up and down of lights: The joystick was not in the center position when the controller was
turned on. If you get “ripple up and down of lights,” turn off the controller, allow the joystick to return
to the neutral position, then turn on the controller.
NOTE: If you still get “ripple up and down of lights,” contact your authorized Pride Provider.
NOTE: When the batteries approach a discharged state, the first red light will begin to slowly flash,
reminding you the batteries need to be charged immediately!
Speed Settings
The Remote Plus speed settings range from 1 to 5. Typically, the slowest speed setting is 1 and the fastest
speed setting is 5. The settings are indicated by the number of lights that are lit.
NOTE: The speed settings are preset at the factory. If your authorized Pride Provider changes the order
of these settings, please make note of these changes. Contact your authorized Pride Provider for more
information.
To select a speed setting:
1. Press the on/off key to power on the remote.
2. Press the mode key once.
3. To increase chair speed, push the joystick to the right. Each time you push the joystick, you will in-
crease the speed setting.
4. To decrease chair speed, push the joystick to the left. Each time you push the joystick, you decrease the
speed setting.
5. Once you select the desired speed setting, press the mode key once to keep the setting or push the
joystick in the forward or reverse direction. The chair will resume operation at the selected speed.
NOTE: We recommend that the first few times you operate your power chair, you have your speed on the
slowest setting until you become familiar with your new power chair.
Power Accessories
If your power chair is equipped with power accessories such as a power seat or power elevating leg rests,
you can operate them through the remote keypad. Contact your authorized Pride Provider for information
on how to operate these accessories.
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Off-board Charger/Programming Socket
You may use an off-board charger to charge the power chair batteries through the 3-pin socket located on
the front of the controller. The socket may also be used for reprogramming the controller by using a con-
troller programmer, should this be necessary. If you use an off-board charger, the charger current should not
exceed 8 amps. Contact your authorized Pride Provider for more information.
WARNING! Only chargers with Neutrik NC3MX plugs should be connected to the off-board
charger/programming socket.
Controller Communications Cable
The controller communications cable provides the joystick module with a connection to the power module
at the back of the power base.
Power Module
Typically, the power module is mounted to the power base. The power module provides a power interface
for the joystick module. It routes the battery power to the motors and other powered accessories such as
lights and power seats.
Actuator Lighting Module (Not Shown)
The actuator lighting module is also located on the power base. The actuator lighting module provides a
control and power interface between the power module, the lights, and/or the power seat actuator.
Sleep Mode
Your Remote Plus controller has a sleep mode feature. Sleep mode is a built-in circuit that automatically
shuts off the main power if the joystick is not moved in any direction for approximately five minutes. The
battery condition meter lights on the keypad indicate sleep mode by blinking once every five seconds. To
restore power and continue, push the on/off key twice.
Thermal Rollback
The Remote Plus is equipped with a thermal rollback circuit. This circuit monitors the temperature of the
motors, power module, and remote. In the event that any of them become excessively hot (above 122° F),
motor voltage is reduced. For every degree above 122° F, the voltage is reduced by 5 volts. This reduces
your power chair’s speed and allows the electrical components to cool down. When the temperature returns
to a safe level, your power chair resumes its normal speed.
Remote Plus Error Codes
In addition to indicating the current state of battery charge, the battery condition meter can also indicate
possible problems with your power chair. The battery condition meter has ten lights. The lights provide
information by the number of lights that are flashing. If any of the meter lights are flashing rapidly, the
controller may be indicating a fault. For instance, if the first light is flashing rapidly, the battery voltage is
nearly depleted. The following is a list of the possible errors signified by the rapidly flashing meter. When
you get a trouble code, contact your authorized Pride Provider.
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FLASHING
LIGHTS
DIAGNOSIS
SOLUTION
10
High Battery Voltage
Solenoid Brake Fault
Controller
Check batteries.
9
Check motor/brake wiring.
8Possible
Fault
See
authorized
7
6
5
4
3
2
1
Possible Joystick Fault
Inhibit Active. Unplug charger.
Right Motor Wiring Fault
Right Motor Disconnected
Left Motor Wiring Fault
Left Motor Disconnected
Low Battery Voltage
See authorized Pride Provider.
Check connections.
Check right motor wiring.
Check right motor wiring.
Check left motor wiring.
Check left motor wiring.
Check batteries/battery wiring.
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THE EUROPA CONTROLLER
The electronic controller is what you use to operate your power chair. It takes the battery voltage and sends
it to the appropriate system. The electronic controller also enables you to monitor battery charge, electronic
controller functions, and the condition of your electrical system. Also, it may be used to control some
optional systems such as power elevating seats and lights. The Europa electronic control system is a modu-
lar system. The electronics necessary to operate your power chair are contained in several modules located
on different parts of your power chair. Typically, the Europa Controller is mounted to one of the armrests.
The other components are located inside the power base.
The controller supplied with your power chair has been pre-programmed to meet your needs. The program
is set using either a personal computer with software provided by the controller manufacturer or with a
hand-held programmer, also provided by the controller manufacturer.
WARNING! The controller program can affect speed, acceleration, deceleration, and
braking. If it is programmed incorrectly or outside of the safe limits as determined by
your healthcare professional, it can create a dangerous situation. Only the power chair
manufacturer, an authorized representative of the manufacturer, or a trained service
technician should program the controller.
The Europa Controller consists of:
1. joystick
1
2. keypad
3. controller communications connector
4. off-board charger/programming socket
2
3
Joystick
1 / 0
The joystick controls the direction and
speed of the power chair. When you move
the joystick from the neutral (center) po-
sition, the electromagnetic brake will re-
lease and allow the power chair to move.
The farther you push the joystick from its
neutral position, the faster your power
4
Figure 30. Europa Master Remote
chair will move. When you release the joystick and allow it to return to the neutral position, you engage the
electromagnetic brake. This helps the power chair decelerate and come to a complete stop. You can also use
the joystick control power actuators.
WARNING! If your power chair begins to move in an unexpected manner, immediately
release the joystick. Unless the joystick is damaged, this action should stop your power
chair.
Out Of Neutral At Power Up
Your power chair joystick is equipped with Out Of Neutral At Power Up (OONAPU). If you power up the
system and the joystick is not in the neutral position, the system status light flashes rapidly for either as
long as the joystick is out of the neutral position or five seconds. If this has happened and the all the
segments on the battery condition meter are flashing, you may have set a fault code. See “Europa Error
Codes.”
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Keypad
The keypad is located directly in front of the joy-
stick. It contains keys that you will use to control
your power chair. See figure 31.
On/Off Key
The on/off key toggles the system power on and
off.
WARNING! Unless faced with an
emergency situation, do not use
the on/off key to stop the chair.
This will cause the power chair
to stop abruptly.
WARNING! Always turn the power
off when you are stationary to
prevent unexpected movement.
NOTE: If the joystick is not in the neutral (cen-
ter) position when you turn on the power, you
may cause a fault in the system. See “Out Of
Neutral At Power Up.”
System Status Light
The system status light is normally on when the
system is powered up, and off when the system is
Figure 31. Europa Master Remote Keypad
powered down. It will also flash trouble codes when the system detects a fault. See “Trouble Codes.”
Magnetic Locking Area
Your power chair is equipped with a feature that enables you to “lockout” unauthorized users. For this
function, you will need the magnetic key supplied with your power chair. If you lose this key, contact your
authorized Pride Provider.
To enable the lockout system:
1. Hold the magnetic key on or near the key symbol. The system will beep and automatically turn off.
NOTE: None of the remote lights should be lit.
2. Press the on/off key to turn on the power chair. The key symbol will flash, but you will not be able to
drive your power chair. This means that it is still locked.
3. Hold the magnetic key on or near the key symbol again to unlock the system. When the key symbol
stops flashing, you may turn on the power chair.
NOTE: If you turn on the power chair while it is locked and don’t unlock it after one minute, the power
chair will automatically turn off itself.
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Battery Condition Meter
The battery condition meter consists of six lights arranged in an arc over the battery icon. From left to right,
the first two are red, the second two are orange and the last two are green. These lights give you an accurate
indication of your usable battery capacity. If the battery has at least 85% of its rated capacity, all of the lights
will be on. As the battery voltage drops, the number of lights reduces from right to left. When the battery
capacity drops to 10% or below, all of the lights will flash once every second.
Drive Program Select Key
The drive program select key enables you to select a drive program and an actuator mode. Your Dynamic
DX controller was preprogrammed at the factory for five drive programs— 1(slowest) to 5(fastest). The
drive mode is indicated by a number in the center of the keypad.
NOTE: The drive mode settings are preset at the factory. If your authorized Pride Provider changes
these settings, please make note of these changes.
To change the drive mode program:
1. Press the drive mode select key.
2. Move the joystick right to increase the drive mode program.
3. Move the joystick left to decrease the drive mode program.
4. Press the drive mode select key.
Drive Mode and Actuator Display (also Remote Status Display)
This is a seven-segment light that displays the drive program. It also displays a drive inhibit and actuator
mode (if applicable), when they occur.
Actuator Select Keys with Lights
If your power chair is equipped with power accessories such as a power seat or power elevating leg rests,
you can operate them through the remote keypad. Contact your authorized Pride Provider for information
on how to operate these accessories.
Remote Status Light
This light will flash if there is an internal Dynamic DX Remote fault, or if an OONAPU fault has occurred.
See “Out Of Neutral At Power Up.”
Horn Key
The horn key activates the horn.
Battery Saver Feature
When the battery capacity drops to below 21V (typically two lights), the controller will reduce power chair
performance to conserve battery power.
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Off-board Charger/Programming Socket
You may use an off-board charger to charge the power chair batteries through the 3-pin socket located on
the front of the Europa. If you use an off-board charger, the charger current should not exceed 8 amps.
Contact your authorized Pride Provider for more information.
NOTE: The socket may also be used for reprogramming the Europa. Contact your authorized Pride
Provider for more information.
Sleep Mode (If Enabled)
The power chair controller features a sleep mode. Sleep mode is a built-in circuit that will automatically
shut off the main power if the joystick is not moved in any direction for a period of time. This time factor
is programmed into the controller. To restore power and continue, push and key on the keypad.
Europa Error Codes
The system status light is displayed within the on/off key. This light is lit if the system is turned on. It also
flashes in groups called trouble codes, to indicate system faults. The table below identifies the individual
trouble codes. If your keypad displays one of these codes, contact your authorized Pride Provider.
TROUBLE CODE
SEQUENCE
•—•—•—
DIAGNOSIS
DX module fault
SOLUTION
See your authorized Pride Provider.
See your authorized Pride Provider.
Check left motor wiring.
••—••—••—
DX accessory fault
Left motor (or connection) fault
Right motor (or connection) fault
Left park brake fault
Right park brake fault
Low battery fault
•••—•••—
••••—••••—
Check right motor wiring.
•••••—•••••—
••••••—••••••—
•••••••—•••••••—
•••••••—•••••••—
•••••••—•••••••—
•••••••—•••••••—
•••••••—•••••••—
•••••••—•••••••—
Check motor/brake wiring.
Check motor/brake wiring.
Check that the battery wiring is secure.
Check that the battery wiring is secure.
See your authorized Pride Provider.
See your authorized Pride Provider.
Turn unit on, then off.
Over voltage fault
CANL fault
CANA fault
Stall timeout
Module mismatch
See your authorized Pride Provider.
NOTE: You must turn the controller off and then on again to reset the controller, even if the source of
the fault is removed/corrected.
In the event of a fault, the system status light displays diagnostic indications. Faults are encoded as follows:
one (for a low battery voltage fault) to twelve (module mismatch) and are displayed by the light flashing the
number of times prescribed by the fault code. The flash sequence (one to twelve) is followed by a long off
period (2 seconds). If more than one fault exists, then the fault having the highest priority is indicated. The
controller must be turned off and then on again even if the source of the fault is removed. If you cannot
resolve the problem, contact your authorized Pride Provider.
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V I I I . C A R E A N D M A I N T E N A N C E
CARE AND MAINTENANCE
Your Jazzy 1170XL is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance
checks. You can perform some of these checks, but others require assistance from an authorized Pride
Provider. Preventive maintenance is very important. If you follow the maintenance checks in this section as
scheduled, you can help ensure that your power chair gives you years of trouble-free operation. If you have
any doubt as to your power chair’s care or operation, contact your authorized Pride Provider.
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp
areas of any kind.
WARNING! Direct exposure to water or dampness could cause the power chair to
malfunction electronically and mechanically. Water can cause electrical components to
corrode and the chair’s frame to rust.
Should your power chair come in contact with water:
1. Dry your power chair as thoroughly as possible with a dry towel.
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
3. Check the joystick operation and the brakes before using your power chair again.
4. If any inconsistencies are found, take your power chair to an authorized Pride Provider.
Temperature
Some of the parts of your power chair are susceptible to extreme changes in temperature.Always keep your
power chair between the temperatures of 18° F and 122° F.
n In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze
depends on a number of factors, such as battery charge, usage, and composition of the batteries (e.g.,
AGM or Gel-Cell).
n Temperatures above 122° F may cause your power chair to operate at a reduced speed. This reduced
speed is a safety feature built into the controller that helps prevent damage to the motor and other
electrical components. See VII. “Operation.”
General Guidelines
n Avoid knocking or bumping the controller, especially the joystick.
n Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.
n Keep the controller clean.
n Check all connectors on the electronics tray to ensure that they are all tight and secured properly.
n Make sure the drive tires are inflated to 35 psi.
WARNING! Make sure your tires are inflated to 35 psi. Do not underinflate or overinflate
your tires. Low pressure may result in loss of control, and overinflated tires may burst.
Overinflating tires can cause them to explode and can result in personal injury.
WARNING! Do not use a high pressure hose to inflate your tires.
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n Use a rubber conditioner on the tire sidewalls to help preserve them.
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may
make the tires slippery and cause your power chair to skid.
n The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to
help it retain its high-gloss appearance.
n Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat
within the battery well, with the battery terminals facing inward, toward each other. Refer to the frame
decal for the correct wiring layout.
n All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.
Daily Checks
n With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns
to the neutral position when you release it. Check the rubber boot around the base of the joystick for
damage. Visually inspect the boot. Do not handle or try to repair it. See your authorized Pride Provider
if there is a problem.
n Visually inspect the controller harnesses. Make sure that they are not frayed or cut or have any wires
exposed. See your authorized Pride Provider if there is a problem with any harnesses.
Weekly Checks
n Disconnect and inspect the controller and the charger inhibit connection on the electronics tray. Look
for corrosion. Contact your authorized Pride Provider if necessary.
n Ensure that all parts of the controller system are securely fastened to your power chair. Do not over-
tighten any screws.
n Check for proper tire inflation. There should be 35 psi in each tire. If a tire does not hold air, see an
authorized Pride Provider for replacement of the tube.
n Calibrate the joystick if a noticeable difference in performance is detected or if the joystick does not
operate properly. To calibrate the joystick, power off the unit, place the joystick in the neutral position,
and power the unit back on. If a problem still exists with your joystick’s performance, contact your
authorized Pride Provider.
n Check the brakes. This test should be carried out on a level surface with at least three feet of clearance
around your power chair.
To check the brakes:
1. Turn on the controller and turn down the speed level of your power chair.
2. After one second, check the battery condition meter. Make sure that it remains on.
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.
You must be able to hear each electrical brake operating within a few seconds of joystick movement.
Repeat this test three times, pushing the joystick backwards, then left, and then right.
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V I I I . C A R E A N D M A I N T E N A N C E
Monthly Checks
n Check that the anti-tip wheels do not rub the ground when you operate the power chair. Adjust them as
necessary. See V. “Comfort Adjustments.”
n Check for extreme wear on the anti-tip wheels. Replace them as necessary.
n Check for drive tire wear. See an authorized Pride Provider for repair.
n Check the rear casters for wear. Replace them as necessary.
n Check the rear forks for damage or fluttering which indicates that they may need to be adjusted or have
the bearings replaced. See an authorized Pride Provider for repair.
n Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.
Yearly Checks
Take your power chair to an authorized Pride Provider for yearly maintenance. This helps ensure that your
power chair is functioning properly and helps prevent future complications.
Storage
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect
the batteries from the power chair. See VI. “Batteries and Charging.”
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can
be damaged.
Cleaning Instructions
WARNING! Never hose off your power chair or place it in direct contact with water. Your
power chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean
with a damp cloth.
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to
become slippery or dry out and crack. Use soapy water and dry the seat thoroughly.
Tire/Wheel Replacement
If you have pneumatic tires and you have a flat tire, replace the tube. If your chair is equipped with a solid
tire insert, then you must replace the entire wheel assembly. Replacement tires, tubes, and wheel assem-
blies are readily available through your authorized Pride Provider.
WARNING! To avoid possible injury, be sure that the controller's power is turned off and
the power chair is not in freewheel mode before performing this procedure.
WARNING! Completely deflate the tire before attempting repair.
Follow these easy steps for a quick and safe repair for both solid and pneumatic tires:
1. Turn off the power to the controller.
2. Set the power chair up on blocks.
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.
4. Use a socket wrench to remove the drive wheel nut from the center hub of the wheel.
5. Pull the wheel off the axle.
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V I I I . C A R E A N D M A I N T E N A N C E
6. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire solid
wheel assembly.
7. Slide the wheel back onto the shaft. Make sure that the axle key is in the slot.
8. Reinstall the drive wheel nut into the center hub and tighten.
9. Inflate the pneumatic tire to 35 psi.
Battery Replacement
A diagram is printed on a decal located on thepower chair frame near the battery tray.
WARNING! Pride Power Chair batteries are heavy. See the specifications table. If you are
unable to lift that much weight, be sure to get help. Lifting beyond your capacity can
result in personal injury.
To replace the batteries:
1. Turn the power off.
2. Make sure that the power chair is in drive mode. See III. “Your Power Chair.”
3. Unplug the connectors from the electronics tray.
4. Remove the seat and trapeze bars.
5. Remove the shroud.
6. Disconnect the wiring harnesses from the batteries.
7. Remove the batteries from the power base.
8. Place the new batteries in the power base. Make sure that the terminals are facing inwards. If the battery
terminals are in the middle of the batteries, then make sure that the positive terminal of the rear battery
is facing the negative terminal of the front battery on the left side.
9. Looking at the power base from the front, connect the red wire from the left side to the positive (+)
terminal on the back battery and connect the black wire from the left side to the negative (-) terminal on
the front battery.
10. Connect the red wire from the right side to the positive (+) terminal on the front battery and connect the
black wire from the right side to the negative (-) terminal on the rear battery.
WARNING! Make sure you tighten the fasteners so that the connections are secure.
11. Reinstall the shroud.
12. Reinstall the trapeze bars and the seat.
13. Plug in the connectors to the electronics tray.
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V I I I . C A R E A N D M A I N T E N A N C E
When to See Your Authorized Pride Provider for Service
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your
authorized Pride Provider. When calling, have the model number, serial number, nature of the problem, and
the trouble code if available.
n Motor noise
n Frayed harnesses
n Cracked or broken connectors
n Uneven wear on any of the tires
n Jerky motion
n Pulling to one side
n Bent or broken wheel assemblies
n Does not power up
n Powers up, but does not move
Corrective Maintenance
If the battery condition meter does not light up when you turn on the power:
n Check the harness connections. Make sure they are tight.
n Check the circuit breaker. Reset it if necessary.
n Check the battery connections.
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers
are available at automotive parts stores. Disconnect both batteries before load testing and follow the direc-
tions that come with the load tester. If either one of the batteries fails the load test, replace both of them. If
your power chair still does not power up, contact your authorized Pride Provider.
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I X . W A R R A N T Y
LIFETIME LIMITED WARRANTY
For the lifetime of your power chair from the date of purchase, Pride will repair or replace at our option to
the original purchaser, free of charge, any of the following parts found upon examination by an authorized
representative of Pride to be defective in material and/or workmanship:
Structural frame components, including:
n Main Frame
n Fixed-position seat post
TWO-YEAR LIMITED WARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original
purchaser, free of charge, any of the following parts found upon examination by an authorized representa-
tive of Pride to be defective in material and/or workmanship:
Electronic
components,
including:Main
frame
as
n Charger Assembly
n Controller
n Joystick
n Anti-tip forks n Caster forks
n Caster beam n Metal seat framing
Other components, including:
n Foot riggings n Electrical Harness n Foot rigging mounting brackets
18-MONTH LIMITED WARRANTY
For eighteen (18) months from the date of purchase, Pride will repair or replace at our option to the original
purchaser, free of charge, any of the following parts found upon examination by an authorized representa-
tive of Pride to be defective in material and/or workmanship:
n Motor/gearbox assembly n Power seat actuator
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original pur-
chaser, free of charge, any of the following parts found upon examination by an authorized representative
of Pride to be defective in material and/or workmanship:
n Accessories
n Brakes (electronic function ONLY)
SIX-MONTH LIMITED WARRANTY
For six (6) months from the date of purchase, Pride will repair or replace at our option to the original
purchaser, free of charge, any of the following parts found upon examination by an authorized representa-
tive of Pride to be defective in material and/or workmanship:
n Bearings and bushings
n Plastic components, except body
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries
are not warranted by Pride.
RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
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I X . W A R R A N T Y
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and tear.
n ABS Plastic shrouds
n Motor brushes
n Upholstery and seating
n Brake Pads
n Tires and tubes
n Fuses/Bulbs
n Circumstances beyond the control of Pride
n Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically
authorized, IN ADVANCE, by Pride Mobility Products Corporation
n Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
n Contamination
n Abuse, misuse, accident, or negligence
n Battery fluid spillage or leakage
n Commercial use, or use other than normal
n Improper operation, maintenance, or storage
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state,
left in cold conditions for an extended period of time, or worn out through heavy use is not covered.
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride
without prior written authorization. All transportation costs and shipping damage incurred while submitting
parts for repair or replacement are the responsibility of the purchaser.
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your
Pride product can result in personal injury or product damage and will void Pride’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to
one (1) year from the date of purchase and to the extent permitted by law. Any and all implied warranties
are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warran-
ties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of
limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best
possible technical and customer service.
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Quality Control - Model 1170 XL
Thank you for making the Jazzy 1170 XL your choice in power chairs.
We have thoroughly inspected your power chair. The following checkmarks indicate that it has
been test driven and inspected.
Controller
Joystick Serial #
Controller Serial #
Inclusion of
all Parts
Fit and Finish
Performance
Pride keeps a more detailed report on file at the factory.
Model Number
Date Inspected
Inspector
Serial Number
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