Synergy TRU-Balance
BASIC OPERATION INSTRUCTIONS
Po Dynamic
Controller
ACN# 088 609 661
ACN# 088 609 661
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TABLE OF CONTENTS
LABEL INFORMATION .................................................................... 4
INTRODUCTION ................................................................................. 5
DYNAMIC CONTROLLER ............................................................... 7
PRECAUTIONARY GUIDELINES................................................. 7
OPERATING THE DYNAMIC CONTROLLER ........................11
CONTROLLER CONNECTOR...................................................... 16
OFF-BOARD CHARGER/PROGRAMMING SOCKET ............. 16
LOCK MODE....................................................................................... 16
ACTUATOR ADJUSTMENT ......................................................... 17
SLEEP MODE (IF ENABLED) ..................................................... 18
OUT OF NEUTRAL AT POWER UP (OONAPU)................... 18
ERROR CODES ................................................................................. 18
CARE AND MAINTENANCE ........................................................ 19
WARRANTY ........................................................................................ 19
Dynamic Controller
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LABEL INFORMATION
PRODUCT SAFETY SYMBOLS
The symbols below are used on the controller to identify warnings, mandatory
actions, and prohibited actions. It is very important for you to read and under-
stand them completely.
Read and follow the information in the owner’s manual.
Avoid exposure to rain, snow, ice, salt, or standing water
whenever possible. Maintain and store in a clean and dry
condition.
EMI-RFI - This product has been tested and passed at an
immunity level of 20 V/m.
Disposal and recycling - Contact your authorized Pride
Provider for information on proper disposal and recycling of
your Pride product and its packaging.
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Basic Operation Instructions
5
INTRODUCTION
WELCOME to Pride Mobility Products Corporation (Pride). The product you
have purchased combines state-of-the-art components with safety, comfort, and
styling in mind. We are confident that the design features will provide you with the
conveniences you expect during your daily activities. Understanding how to safely
operate and care for this product should bring you years of trouble free operations
and service.
Read and follow all instructions, warnings, and notes in this manual before at-
tempting to operate your product for the first time.You must also read all instruc-
tions, warnings, and notes contained in any supplemental instructional booklets for
the controller, front riggings, and/or seating system that accompanied your power
chair before initial operation. Your safety depends upon you, as well as your
provider, caretaker, or healthcare professional in using good judgement.
Thismanualistobeusedinadditiontothepowerbaseowner’smanualthatcamewith
yourpowerchair.Ifthereisanyinformationinthismanualwhichyoudonotunderstand,
or if you require additional assistance for setup or operation, please contact your
authorizedPrideProvider. Failure to follow the instructions, warnings, and notes
in this manual and those located on your Pride product can result in personal
injury and/orproduct damage and will void Pride’s product warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter,
or modify this product or remove or render inoperable or unsafe any guards,
shields, or other safety features of this product; fail, refuse, or neglect to install any
retrofit kits from time to time provided by Pride to enhance or preserve the safe
use of this product.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual.
We would also like to hear about the safety and reliability of your new Pride
product, and about the service you received from your authorized Pride Provider.
Please notify us of any change of address, so we can keep you apprised of important
information about safety, new products, and new options that can increase your
ability to use and enjoy your Pride product.
Dynamic Controller
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6
Basic Operation Instructions
NOTE: If you ever lose or misplace your product registration card or your
copy of this manual, contact us and we will be glad to send you a new one
immediately.
My authorized Pride Provider Is:
Name: _____________________________________________________
Address: ____________________________________________________
Phone Number: ______________________________________________
Purchase Date: _______________________________________________
Dynamic Controller
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Basic Operation Instructions
7
DYNAMIC CONTROLLER
TheDynamic controller is a modular electronic controller system that allows you to
operate your power chair. It is designed to allow the user to have complete control
over chair movement and speed.
The controller is available in both 50-amp and 60-amp configurations, and has
been pre-programmed to meet a typical user’s needs. The program is set using
either a personal computer with software provided by the controller manufacturer
or with a hand-held programmer, also provided by the controller manufacturer.
WARNING! The controller program can affect speed,
acceleration, deceleration, dynamic stability, and braking.
If it is programmed incorrectly or outside of the safe limits
as determined by your healthcare professional, it can create
a dangerous situation. Only the power chair manufacturer,
an authorized representative of the manufacturer, or a trained
service technician should program the controller.
PRECAUTIONARY GUIDELINES
BeforeoperatingtheDynamiccontroller, pleasereadthefollowing.Theseguidelines
are provided for your benefit and will aid you in the safe operation of the controller
system.
! Turn off the power to the controller when transferring to or from your power
chair.
! Follow all of the procedures and heed the warnings as explained in your power
chair owner’s manual.
Dynamic Controller
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8
Basic Operation Instructions
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic
and radio frequency waves can have an adverse affect on
the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as
cellular phones, mobile two-way radios (such as walkie-talkies), radio stations, TV
stations, amateurradio(HAM)transmitters, wirelesscomputerlinks, microwavesig-
nals, pagingtransmitters, andmedium-rangemobiletransceiversusedbyemergency
vehicles. In some cases, these waves can cause unintended movement or damage to
thecontrolsystem. Everyelectrically-poweredmobilityvehiclehasanimmunity(or
resistance) to EMI. The higher the immunity level, the greater the protection against
EMI. This product has been tested and has passed at an immunity level of 20 V/m.
WARNING! Be aware that cell phones, two-way radios,
laptops, and other types of radio transmitters may cause
unintended movement of your electrically-powered mobility
vehicle due to EMI. Exercise caution when using any of these
items while operating your mobility vehicle and avoid coming
into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to
the electrically-powered mobility vehicle can increase the
susceptibility of the vehicle to EMI. Do not modify your power
chair in any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself
can disturb the performance of other electrical devices
located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, go to the Resource Center on
your controller off as soon as it is safe to do so. Contact Pride or your autho-
rized Pride Provider to report the incident.
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Basic Operation Instructions
9
Dynamic Controller Features
Figure 1 provides information on the Dynamic controller components and
connections. Use this diagram to familiarize yourself with the function and location
of each component before using the Dynamic controller.
The following functions are available with the Dynamic controller:
! Joystick Control
The joystick is used to control the direction and speed of the power chair.
! SpeedAdjustment
The user can increase or decrease the maximum speed of the power chair.
! ActuatorAdjustment
The user can control positioning of power seat actuators with the Dynamic
controller.
! Sleep Mode
This feature is designed to preserve battery charge and can be disabled through
programming.
! Out of Neutral at Power Up (OONAPU)
A safety feature designed to prevent the power chair from overheating and
causing damage to the motors or controller.
Dynamic Controller
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10
Basic Operation Instructions
On/Off Key
Press to power on or
off the power chair and
controller.
Battery Condition Meter
Indicates the approximate amount of
battery life using color-coded LEDs.
Speed Increase Key
Used to increase the
speed setting.
Speed Decrease Key
Used to decrease the
speed setting.
Horn Key
Activates a warning horn.
Speed Setting
Indicator
Series of five colored LEDs
which display the speed
setting.
Attendant Control
Indicator
Indicates when the optional
Attendant Control Unit is
activated.
Service Indicator
Displays error codes.
Joystick
A multi-functional tool used
to control speed and direction.
Off-board Charger/
Programming Socket
Connects to battery
charger plug or
programmer.
Figure 1. Dynamic Controller Components and Connections
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Basic Operation Instructions
11
OPERATING THE DYNAMIC CONTROLLER
The Dynamic controller is used to operate your power chair and all of its
components.
The Dynamic controller consists of (see figure 2):
1. joystick
2. keypad
3. off-board charger/programming socket
4. controller connector
5. power module
2
1
3
4
5
Figure 2. Dynamic Controller
Joystick Control
The joystick controls the direction and speed of your power chair. When you move
the joystick from the neutral (center) position, the electromagnetic brakes release
and allow your power chair to move. The farther you push the joystick from its
neutral position, the faster your power chair moves. When you release the joystick
and allow it to return to the neutral position, you engage the electromagnetic brakes.
This causes your power chair to decelerate and come to a complete stop.
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12
Basic Operation Instructions
Figure 3. Dynamic Controller 4-key Keypad
Figure 4. Dynamic Controller 7-key Keypad
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Basic Operation Instructions
13
Figure 5. Dynamic Controller 8-key Keypad
Figure 6. Dynamic Controller 9-key Keypad
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14
Basic Operation Instructions
Keypad
The keypad is located directly in front of the joystick. It contains keys that you will
use to control your power chair. See figure 2.
On/Off Key
The on/off key turns the system on and off.
WARNING! Unless faced with an emergency situation, do
not use the on/off key to stop the chair. This will cause the
power chair to stop abruptly.
WARNING! Always turn the power off when you are stationary
to prevent unexpected movement.
NOTE: If the joystick is not in the neutral (center) position when you turn
on the power, you may cause a fault in the system. See “Out Of Neutral At
Power Up (OONAPU).”
Horn Key
The horn key activates a warning horn.
Battery Condition Meter
The battery condition meter consists of eight lights arranged in an arc over the on/
off key.As the battery voltage drops, the number of lights reduces from right to
left. When the battery capacity drops to 10% or below, the left red LED will flash.
! Left Red LED Flashing: The battery charge is low; charge the batteries as
soon as possible.
! Right-to-Left Ripple of LEDs: The controller is in lock mode; unlock the
controller.
! Left-to-Right Ripple of LEDs Alternating with Steady Display: The
controller is in programming, inhibit, or charging mode. When the joystick is
moved, the speed gauge will also flash.
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Basic Operation Instructions
Speed Keys
15
There are two keys that control the speed. Press the speed increase key to in-
crease the speed. Press the speed decrease key to decrease the speed. The speed
setting is displayed on the speed setting indicator. If your power chair was pro-
grammed with a drive profile, contact your authorized Pride Provider for more
information.
NOTE: We recommend that the first few times you operate your power
chair, you set the speed to the slowest setting until you become familiar
with your new power chair.
Speed Setting Indicator
The speed setting indicator indicates the current speed of your power chair. The
speed setting indicator consists of 16 lights arranged clockwise around the horn
key.As the speed of the power chair increases, the number of lights increases.
There are five larger LEDs which represent 0%, 20%, 40%, 60%, 80%, and
100% of the power chair’s maximum speed. Press the speed decrease key or
speed increase key once to adjust the speed in the five larger increments. Press
and hold the the speed decrease key or speed increase key to adjust the speed in
individualincrements.
NOTE: When the bottom, left-most green LED is flashing, it indicates
that the controller is in speed limit mode.
Service Indicator
The service indicator displays Dynamic controller error codes. Refer to “Error
Codes.”
Attendant Control Indicator (For Optional Equipment)
The attendant control indicator is on when the optionalAttendant Control Unit is
activated.
Actuator Select Key with Lights (For Optional Equipment)
If your power chair is equipped with power accessories such as a power seat or
power elevating leg rests, you can operate them through the keypad. Refer to
“ActuatorAdjustment.”
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16
Basic Operation Instructions
Right/Left Turn Indicator Keys (For Optional Equipment)
The right/left turn indicator keys toggle either the left or right turn indicators. Press
once to turn on and press again to turn off.You can also turn off the selected turn
indicator by pressing the opposite indicator key or the hazard key.
Light Key (For Optional Equipment)
Thelightkeyturnstheheadlights/taillightsonandoffindependentofotherindicators.
Hazard Key (For Optional Equipment)
The hazard key activates both turn indicators at the same time. You can only
cancel this by pressing the hazard key again.
CONTROLLER CONNECTOR
This connects the Dynamic controller to the power module located on the power
base.
OFF-BOARD CHARGER/PROGRAMMING SOCKET
You may use an off-board charger to charge the power chair batteries through the
3-pin socket located on the front of the Dynamic controller. If you use an off-
board charger, the charger current should not exceed 8 amps. Contact your au-
thorized Pride Provider for more information.
WARNING! Only chargers with Neutrik NC3MX plugs should
be connected to the off-board charger/programming socket.
See your authorized Pride Provider for more information.
NOTE: The socket may also be used for reprogramming the Dynamic con-
troller. Contact your authorized Pride Provider for more information.
LOCK MODE
The Dynamic controller is equipped with a feature that enables you to “lockout”
unauthorized users.
To lock the Dynamic controller:
1. While the power is on, press and hold the on/off key for 4 seconds. The
display will turn off immediately.After 4 seconds, all LEDs will flash briefly
and the horn will sound a short beep.
2. The Dynamic controller is now locked.
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Basic Operation Instructions
17
To unlock the Dynamic controller:
1. While the Dynamic controller is locked, press the on/off key to turn on the
controller. All LEDs will flash briefly. The LEDs will then slowly ripple from
right to left.
2. Press the horn key twice before the LED ripple has completed, approximately
10 seconds. The controller is now unlocked.
NOTE: If you do not press the horn key twice before the countdown is
complete, the system will beep and the Dynamic controller will turn itself
off. The unlock sequence must be completed successfully before the Dy-
namic controller will operate again.
ACTUATOR ADJUSTMENT
The Dynamic controller can control two actuators using the mode key and the
joystick. The active actuator is indicated by an illuminated actuator LED. See
figure 4, 5, or 6.
To select and adjust an actuator:
1. Press the on/off key to power on the controller.
2. Press the actuator select key once to select
ActuatorAdjustment Mode.Actuator 1 will be
active as noted by the amber “1” indicator.
3. Pushthejoysticktotherightorpresstheactuator
select key again to cycle through the available
actuators. The actuator indicators will display
which actuator is activated. See figure 7.
4. When the desired actuator is selected, give a
forward command to the joystick to raise the
actuator or give a reverse command to the
joystick to lower the actuator.
5. Press the actuator select key again to return to
the Drive Mode.
Figure 7. Actuator
Indicators (None, Actuator
1, and Actuator 2 Shown)
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Basic Operation Instructions
SLEEP MODE (IF ENABLED)
The power chair controller features a sleep mode. Sleep mode is a built-in circuit
that will automatically shut off the main power if the joystick is not moved in any
direction for a period of time. This time factor is programmed into the controller.
To restore power and continue, push any key on the keypad.
OUT OF NEUTRAL AT POWER UP (OONAPU)
Your power chair joystick is equipped with Out Of Neutral At Power Up
(OONAPU). If you power up the system and the joystick is not in the neutral
position, all of the lights in the speed setting indicator will flash rapidly for as long
as the joystick is out of the neutral position.Allow the joystick to return to the
neutral position and the fault will clear.
ERROR CODES
Theservice indicator will flash error codes whenthe Dynamic controller detects an
abnormal condition in the electrical system. The service indicator will flash a num-
ber of times quickly, then pause, then flash again. The service indicator will con-
tinue to flash the error codes until the problem is fixed. The following table identi-
fies the individual error codes. If any of these error codes persist or if you experi-
ence any other problem with your power chair, contact your authorized Pride
Provider.
NOTE: When the service indicator flashes an error, the battery condition
meter LEDs will also flash an inhibit. See “Battery Condition Meter.”
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Basic Operation Instructions
19
Error Code Probable Cause
Possible Solution
1
Possible stall timeout or user error
Release the joystick.
2
Battery Fault
Check the batteries and cables. Try
to charge the batteries. The batteries
may need to be replaced.
Check the left motor, connections,
and cabling.
Check the right motor, connections,
and cabling.
Check the left park brake, connections,
and cabling.
Check the right park brake, connections,
and cabling.
Check the communications connections
and wiring.
Check the communications connections
and wiring.
Check the communications connections
and wiring.
3
4
5
6
7
8
9
Left Motor Fault
Right Motor Fault
Left Park Brake Fault
Right Park Brake Fault
Dynamic Controller Module
Fault
Dynamic Controller Power
Module Fault
Dynamic Controller
Communications Fault
Unknown Fault
10
11
Contact your authorized Pride Provider.
Contact your authorized Pride Provider.
Incompatible Controller Fault
CARE AND MAINTENANCE
Refer to your power chair owner’s manual for proper cleaning and disposal
instructions.
WARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our
optiontotheoriginalpurchaser, freeofcharge, thecontrolleroranyofitscomponents
found upon examination by an authorized representative of Pride to be defective
in material and/or workmanship.
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Pride Mobility Products Corporation
182 Susquehanna Avenue
Exeter, PA 18643-2694
USA
Pride Mobility Products Company
380 Vansickle Road Unit 350
St. Catharines, Ontario L2R 6P7
Canada
Pride Mobility Products Ltd.
32 Wedgwood Road
Bicester, Oxon OX26 4UL
UK
Pride Mobility Products Australia Pty. Ltd.
21 Healey Road
Dandenong, 3175
Victoria, Australia
Pride Mobility Products Italia S.r.l.
Via del Progresso - ang. Via del Lavoro
Loc. Prato della Corte
00065-Fiano Romano (RM)
Pride Mobility Products Europe B.V.
Castricummer Werf 26
1901 RW Castricum
The Netherlands
*I NFMANU3676*
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