Pride Mobility Mobility Aid Exterior Lift System User Manual

Exterior Lift System  
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C O N T E N T S  
I.  
INTRODUCTION......................................................................................................................... 4  
II. SAFETY ......................................................................................................................................... 6  
III. INSTALLATION .......................................................................................................................... 9  
IV. OPERATION............................................................................................................................... 12  
V. BATTERY CHARGING............................................................................................................ 14  
VI. CARE AND MAINTENANCE ................................................................................................ 15  
VII. TROUBLESHOOTING............................................................................................................ 16  
VIII.SPECIFICATIONS ................................................................................................................... 17  
IX. WARRANTY................................................................................................................................ 18  
NOTE: This owner’s manual is compiled from the latest specifications and product information avail-  
able at the time of publication. We reserve the right to make changes as they become necessary. Any  
changes to our products may cause slight variations between the illustrations and explanations in this  
manual and the product you have purchased.  
Exterior Lift System  
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3
I . I N T R O D U C T I O N  
Welcome to Pride Mobility Products Corporation (Pride). Congratulations on the purchase of your new Exterior  
Lift System. The Exterior Lift System design combines the most advanced state-of-the-art components with modern,  
attractive styling. We are certain that the design features and trouble-free operation will add convenience to your  
daily living and ensure complete satisfaction.  
At Pride, your safety is important to us. Please read and follow all instructions in this manual before  
operating your lift system for the first time. These instructions were produced for your benefit. Your  
understanding of these instructions is essential for the safe operation of your new lift system.  
Pride is not liable for damage to property or personal injury arising out of the unsafe use of an Exterior Lift  
System. Pride is also not liable for any property damage or personal injury arising out of the failure of any person  
and/or user to follow the instructions and recommendations set forth in this manual or any other instructions or  
recommendations contained in other lift system related literature issued by Pride or contained on the Exterior  
Lift System itself.  
INTERNET AND PRIVATE PURCHASES  
If you purchased your product over the internet or from a previous owner and you have any questions about  
the safe use and/or maintenance of the product, please visit Silver Star’s web sitewww.silverstarmobility.com or  
contact your authorized Pride Provider.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or  
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail,  
refuse, or neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use  
of this product.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear  
about the safety and reliability of your new lift system, and about the service you received from your  
authorized Pride Provider.  
Please notify us of any change of address, so we can keep you apprised of important information about  
safety, new products, and new options that can increase your ability to use and enjoy your new lift system.  
Please feel free to contact us at the address below:  
Pride Mobility Products Corporation  
Attn.: Customer Care Department  
182 SusquehannaAve.  
Exeter, PA18643-2694  
customercare@pridemobility.com  
800.424.8205  
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact  
us and we will be glad to send you a new one immediately.  
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Exterior Lift System  
I . I N T R O D U C T I O N  
PRIDE OWNERS CLUB  
As an owner of a Pride product, you are encouraged to enroll in the Pride Owners Club. Complete and  
return your enclosed product registration card or visit Pride’s web site at www.pridemobility.com. As a  
registered member, each time you visit our site, you have access to the most interactive, educational venue  
available today for people with mobility needs, their families, and friends.  
From our home page, select “Owners Club” to enter a page dedicated to current and potential Pride product  
owners. You will gain access to interviews, stories, recreation ideas, daily living tips, product and funding  
information, and interactive message boards. These message boards invite you to communicate with other  
Pride customers as well as Pride representatives who are available to assist you with any questions or  
concerns you may have.  
Please fill out the following information for quick reference:  
Pride Provider:________________________________________________________________________  
Address:_____________________________________________________________________________  
Phone Number:________________________________________________________________________  
Purchase Date:________________________________________________________________________  
Exterior Lift System  
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5
I I . S A F E T Y  
PRODUCT SAFETY SYMBOLS  
The symbols below are used on the lift system to identify warnings, mandatory actions, and prohibited  
actions. It is very important for you to read and understand them completely.  
Crush Hazard—Pinch/crush points created during assembly and operation.  
Keep hands clear.  
Do not sit on Power Chair or  
Scooter while activating lift  
or during transport.  
Do not sit on mobility device while activating lift or during transport.  
Crush Hazard—Moving lift can crush. Keep feet clear during operation.  
Read and follow the information in the owner’s manual.  
Maximum lifting capacity.  
Do not use as a step.  
Lift system intended for use with unoccupied mobility device. Do not use  
product to lift people.  
Removal of grounding prong can create electrical hazard. If necessary,  
properly install an approved 3-pronged adapter to an electrical outlet having  
2-pronged plug access. Failure to heed could result in personal injury and/or  
property damage.  
Prevent personal injury and equipment damage. Do not connect an extension  
cord to the charger cord.  
6
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Exterior Lift System  
I I . S A F E T Y  
LIFTING CAPABILITIES  
The Exterior Lift System is an electromechanical device designed to lift various types of mobilitydevices for the  
purpose of vehicle transport. The Exterior Lift System is designed for a maximum Class 2 hitch allowance of  
190 lbs. (86 kg) and a maximum Class 3 hitch allowance of 325 lbs. (147 kg). Under no circumstances should  
the Exterior Lift System be made to exceed this weight limit. Subjecting the lift system to the strain of hoisting  
more than it is designed to lift may cause it to fail, resulting in damage to the mobility device and/or the lift  
operator. Refer to the mobility device owner’s manual for information on the overall weight of the mobility  
device before lifting.  
WARNING! Adding accessories, oversize batteries, or a different seat will increase the  
weight of your mobility device. Verify with your authorized Pride Provider that the total  
weight of your mobility device, including additions, does not exceed the maximum hitch  
allowance.  
INSTALLATION  
The Exterior Lift System is designed to be mounted to a vehicle hitch system. Before lift installation, ensure that the  
hitch shows no signs of rust or wear and that the front and rear vehicle suspension is acceptable. If any vehicle  
alterations are necessary, make sure that you fully understand the instructions for drilling or cutting before making  
any alterations.  
WARNING! Before drilling or cutting into the vehicle, make absolutely certain through  
visual inspection that there are no obstructions in the path of the drill bit, such as the fuel  
tank, exhaust pipes, or electrical wires.  
LIFTING NON-PRIDE PRODUCTS  
The Exterior Lift System is an extremely versatile device, which users may employ to lift items other than Pride  
products. Pride has no control over such use, nor can Pride anticipate every possible use to which a lift system may  
be put. Lifting non-Pride products with the Exterior Lift System is done at the operator’s own risk, and Pride  
accepts no liability for damage or injury resulting from such use.  
PRELIFT INSPECTION  
Before operating the Exterior Lift System, inspect your surroundings to ensure that the lift system has a clear path  
of operation. Remove any possible obstructions before operating the lift and do not allow children to operate or  
play near the lift.  
OPERATOR POSITIONING  
The operator of the lift should stand a safe distance from the unit being lifted/lowered to ensure that his/her feet are  
never positioned under the raised lift platform. The operator should also keep his/her hands clear of the lift system  
to avoid the potential for injury.  
TRANSPORT VEHICLE POSITIONING  
Be sure your vehicle is parked on flat, level ground before attempting to load, lift, or remove a mobility device with  
the Exterior Lift System. Make sure the vehicle emergency park brake is engaged before loading or unloading a  
mobility device.  
Exterior Lift System  
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I I . S A F E T Y  
HITCH CLASS INFORMATION  
Pride would like to pass along the following important information about choosing the correct vehicle hitch system  
for use with various mobility-vehicle exterior lift systems.  
After choosing a particular exterior lift system, it is important to fit it with the correct hitch receiver. Hitches come  
in a variety of sizes and are designated by class. The classes range from Class I to Class IV. The heavier the load,  
the larger class of hitch having a greater tongue weight needed. Tongue weight is the amount of weight  
(downward force) the load puts on the hitch. See figure1.  
The combined weight of your lift and mobility vehicle gives you theminimum tongue weight for your application.  
Exceeding the tongue weight of a hitch creates an unsafe driving situation and can damage the hitch and/or the  
vehicle. See figures 2 and 3.  
WARNING! Adding accessories,  
oversize batteries, or a different  
seat will increase the weight of  
your mobility vehicle. Verify with  
your authorized Pride Provider that  
the total weight of your mobility  
device, including additions, does  
not exceed the maximum weight  
allowance.  
Figure 1. Tongue Weight Pressure Point  
WARNING! Never exceed the  
maximum lifting capacity of a lift  
regardless of the class of hitch being  
used. Doing so may cause lift and/or  
vehicle damage.  
Hitch Classes  
A Class I hitch has a maximum tongue weight of  
Figure 2. Unsafe Driving Situation  
200 lbs. (90.75 kg).  
A Class II hitch has a maximum tongue weight of  
350 lbs. (158.75 kg).  
A Class III hitch has a maximum tongue weight  
of 500 lbs. (225.75 kg).  
A Class IV hitch has a maximum tongue weight of  
1200 lbs. (544.30 kg).  
WARNING! Before choosing an  
exterior lift and applicable hitch  
system, check your vehicle owner’s  
manual for its hitch maximum  
tongue weight capacity. Do not  
exceed the maximum tongue weight  
capacity of your vehicle.  
Figure 3. Vehicle Damage  
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Exterior Lift System  
I I I . I N S T A L L A T I O N  
EXTERIOR LIFT SYSTEM INSTALLATION  
The Exterior Lift System is designed to be easily installed into any vehicle equipped with a Class 2 or Class 3 hitch  
receiver. The hitch receiver should be installed no higher than 21 in. (53 cm) from the bottom of the hitch tube to the  
ground.  
NOTE: Once installed, the lift system may obstruct the view of the vehicle license plate. Research the  
local laws for license plate obstruction in your area and install the license plate kit. Contact your autho-  
rized Pride Provider for more information.  
WARNING! Prevent product and/or vehicle damage! The Exterior Lift should be installed  
by an authorized service technician only.  
Follow these steps to install the Exterior Lift System:  
1. Remove the preassembled mounting hardware from the  
LIFT FRAME  
hitch tube.  
2. Mount the hitch tube to the lift frame using the previously  
removed mounting hardware. See figure 4.  
3. Slide the hitch tube into the vehicle hitch receiver, aligning  
HITCH TUBE  
the mounting hole closest to the lift with the mounting hole  
in the hitch receiver. See figure 5.  
WARNING! Lifting weight beyond your  
physical capability can result in personal  
injury. Ask for assistance if necessary  
when attaching the lift frame to the hitch  
receiver.  
WARNING! Avoid pinch points! Do not hold  
MOUNTINGHARDWARE  
the lift frame by the pivot points when  
mounting the lift frame to the hitch  
receiver.  
Figure 4. HitchTube Assembly  
4. Secure the hitch tube with the supplied bolt and nut,  
inserting the bolt from the passengers side through  
to the drivers side of the hitch. See figure 5.  
WARNING! Threading the bolt from the  
wrong side or allowing the bolt to turn  
while tightening the nut will dislodge the  
threaded insert in the hitch tube.  
WARNING! Do not attach a Class 2 hitch  
tube to a Class 3 hitch receiver. Personal  
injury or product damage may result.  
HITCHRECEIVER  
Figure 5. Lift FrameVehicle Mounting  
Exterior Lift System  
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I I I . I N S T A L L A T I O N  
NOTE: Make sure the hitch bolt is tightened firmly before securing the nut to the hitch assembly  
to minimize the chance that the lift will tilt during transport.  
NOTE: Make sure the hitch tube and lift platform are parallel to the ground before operating the lift  
system. An angled hitch tube may cause unreliable lift operation and/or damage to the lift system.  
5. Route the lift system wiring harness through the vehicle. Refer to “Wiring Harness Installation.”  
WARNING! Prevent product damage! Route the wiring harness through the vehicle rather  
than under the vehicle to avoid coming in contact with sharp edges, extreme temperatures,  
moving parts, and roadway debris including road salt and other highly corrosive materials.  
Power shorts may occur if wires come in contact with hot exhaust parts or sharp edges.  
WARNING! Never attach the wiring harness to a secondary power source. Do not attempt  
to use trailer wiring to power the lift system. The wiring harness must be connected directly  
to the vehicle battery.  
NOTE: If your lift is equipped with an onboard battery, refer to “Onboard Battery Installation.”  
6. Install the lift platform kit. Refer to the instructions supplied with the kit.  
Wiring Harness Installation  
The wiring harness is approximately25 ft. (7.62 meters) long and will accommodate most vehicles.  
NOTE: You may wish to perform a practice run before installing the wiring harness. Route a piece of  
light rope (equivalent to the gage of the wiring harness) along the anticipated path observing contact  
points, potential rubbing/chafing points, and any sharp edges. Remove sharp edges with a fine grade  
file, then treat the steel with a rust inhibitor or metal sealant.  
Follow these steps to route the Exterior Lift System wiring harness:  
1. Route the lift system wiring harness (starting at the lift) through the interior of the vehicle until you reach the  
vehicle battery. See figure 6.You will typically find pass through points at the rear lighting assemblies, which will  
enable you to route the cable through the trunk and under the back seat.  
LIFT FRAME  
WIRINGHARNESS  
GROUNDINGWIRE  
LIFT WIRING CONNECTION  
VEHICLE BATTERY  
Figure 6.Wiring Harness Installation  
10  
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Exterior Lift System  
I I I . I N S T A L L A T I O N  
2. Conceal the harness behind or under the interiorpanels of the vehicle (there should be existing holes). Be  
certain that theharness is protected with a rubber grommet when passing it through the metal panels and into  
the engine compartment.  
3. Inside the engine compartment, secure theharnessto the firewall and the inner fender with plastic wire ties. Use  
care not to cause abrasions to thewiring harness. It is important to secure the wiring harness at various points  
along its run of the vehicle.  
WARNING! Do not cut or shorten the wiring harness. If the harness is too long, coil the  
excess wire and secure it with plastic wire ties.  
4. Connect the red wire to the positive (+) terminal and the black (grounding) wire to the negative (-)  
terminal of the vehicle battery.  
WARNING! Before operating the lift,  
inspect the wiring harness for proper  
ACCESSORY BRACKET  
routing and grounding. Improper routing  
can cause damage to the harness, and  
improper grounding can cause damage to  
the electrical system.  
BATTERY CASE  
Onboard Battery Installation  
The optional onboard battery is designed for easy installation  
as it does not require any wires to be routed through or under  
the vehicle.  
BATTERY CASE  
BRACKET  
Follow these steps to install the onboard battery:  
1. Align the mounting holes in the battery case bracket with  
those in the accessory bracket located under the key  
switch tube. See figure 7.  
2. Secure the battery case to the accessory bracket with the  
supplied hardware. See figure 7.  
Figure 7. Onboard Battery Installation  
3. Insert the onboard battery into the battery case, making  
sure that the connector on the bottom of the battery aligns  
and fully connects with the mating connector inside the  
battery case.  
LOCK-DOWNARM  
4. Plug the battery cord on the bottom of the battery case  
into the mating connector running from the motor. See  
figure 7.  
Automatic Lock-down Arm Installation  
The automatic lock-down arm is a safety feature designed to  
secure scooters to the lift platform during vehicle transport.  
The automatic lock-down arm will come fully assembled. In  
order to secure it to the frame, align the lock-down arm bracket  
with the holes at the back of the lift frame under the tilt bar  
and install the supplied hardware to lock the assembly in place.  
See figure 8.  
Figure 8. Automatic Lock-down Arm Installation  
Exterior Lift System  
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I V . O P E R A T I O N  
EXTERIOR LIFT SYSTEM OPERATION  
WARNING! The Exterior Lift System is intended for the transport of mobility devices only.  
The mobility device must be unoccupied before operating the lift.  
WARNING! Prevent vehicle damage! Do not exceed the load limits of your vehicle or hitch  
system as specified by the vehicle manufacturer.  
WARNING! Use extreme caution when driving with the lift installed on your vehicle. Be  
aware that the lift extends away from the back of the vehicle and extra clearance is  
needed when backing up, turning, parking, or driving through driveway entrances/exits.  
Drive slowly when negotiating pot holes, road bumps, and railroad tracks.  
Follow these steps to operate the Exterior Lift System:  
1. Insert the key into the key switch.  
2. Turn and hold the key clockwise to lower the lift plat-  
form. See figure 9. Release the key as soon as the lift  
platform touches the ground.  
3. Set the speed control of the mobility device to the slow-  
est setting and carefully drive your mobility device onto  
the lift platform, being sure to center the mobility device  
on the platform to the best of your ability.  
NOTE: You may wish to load the mobility device while  
standing next to it using the manual freewheel feature.  
Refer to the mobility device owner’s manual for more  
information on manual freewheel mode.  
4. Shut down the power to the mobility device, remove the  
Figure 9. Key Switch Operation  
key if applicable, and make sure the unit is in drive mode  
(drive motors engaged). Refer to the mobility device  
owner’s manual for more information on drive mode.  
WARNING! Never leave a mobility device  
in manual freewheel mode during lift  
system transport. The mobility device  
could roll,resulting in personal injury and  
product damage.  
RELEASE  
5. Secure the mobility device to the platform using either the  
retractable tie-down straps (see figure 10) for power  
chairs or the automatic lock-down arm for scooters.  
WARNING! Prevent product damage!  
Never attempt to secure the tie-down  
straps over the seatback or armrests of a  
power chair.  
Figure 10. Retractable Tie-Down Straps  
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Exterior Lift System  
I V . O P E R A T I O N  
WARNING! For lift systems equipped with the automatic lock-down arm, do not attempt to  
adjust the pressure of the arm. This feature has been configured by your authorized Pride  
Provider to meet your needs and requires no further adjustment.  
WARNING! If your scooter is equipped with pneumatic drive tires, make sure the tires are  
inflated to the recommended pressure labeled on the tire sidewall. This will ensure that  
the scooter is at the correct deck height for proper lock-down arm positioning.  
NOTE: Inspect the tie-down straps before each use to ensure there are no signs of fraying or wear.  
Ensure that the mobility device is secured properly before transport. Pride is not liable for damage or  
loss resulting from improper securing of a mobility device.  
6. Turn and hold the key counterclockwise to raise the lift. See figure 9. Continue to raise the lift until the motor  
stops, then release the key.  
NOTE: As the lift platform rises, the automatic lock-down arm activates to secure the scooter to the lift  
platform. You may need to adjust the scooter tiller position to prevent interference with the smooth  
operation of the automatic lock-down arm.  
NOTE: The motor will stop automatically at the top of its stroke and will emit a clicking sound.  
Release the key immediately upon hearing this sound, then turn the key counterclockwise one more  
time for no more than 2 seconds to ensure the platform is in the fully raised position.  
NOTE: Pay attention to the path of the lift platform during operation. Make sure the lift does not rub  
against or interfere with the vehicle in any way. If you notice any contact between the lift platform and  
the vehicle, stop lift operation immediately and contact your authorized Pride Provider for assistance.  
Follow these steps to remove a mobility device from the Exterior Lift System:  
1. Lower the lift platform to the ground.  
2. Unfasten the tie-down straps or allow the lock-down arm to automatically return to the vertical position.  
3. Unload the mobility device from the lift platform.  
4. Raise the lift platform for storage, noting that it will automatically fold into a stowed position.  
5. Remove the key from the lift system when it is not in use.  
MANUALCRANK  
WARNING! Do not attempt to manually pull  
the lift platform down from the stowed  
MOTOR HOUSING  
position. Doing so will result in product  
damage and will void the product  
warranty.  
MANUAL EXTERIOR LIFT OPERATION  
The lift system is equipped with a manual crank that serves as  
backup in the event of a power failure. Using the supplied  
tool, rotate the manual crank (located on top of the motor  
housing) clockwise or counterclockwise to move the plat-  
form up or down. See figure 11.  
Figure 11. Manual Crank Operation  
Exterior Lift System  
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V . B A T T E R Y C H A R G I N G  
BATTERY CHARGING  
Follow these steps to charge the onboard battery:  
1. Remove the onboard battery from the battery case and  
place it near a standard electrical wall outlet.  
2. Plug the charger cord into the matingsocket located on  
the bottom of the battery case, then connect the charger  
cord to a standard electrical outlet. See figure 12.  
PROHIBITED! Never use an extension  
cord to plug in your charger cord. Plug  
the charger cord directly into a properly  
wired standard wall outlet.  
PROHIBITED! Removal of the grounding  
prong can create an electrical hazard. If  
necessary, properly install an approved 3-  
pronged adapter to an electrical outlet  
having 2-pronged plug access. Failure to  
heed could result in personal injury and/  
or property damage.  
Figure 12. Battery Charging  
WARNING! Prevent component damage! Do not attempt to charge the battery and operate  
the lift system at the same time.  
WARNING! Prevent component damage! Do not attempt to wire the lift system directly to  
the vehicle battery if the lift system is equipped with an onboard battery.  
NOTE: It is recommended that you replace the battery every 3–5 years. Store the battery in a moisture-  
free environment when not in use.  
WARNING! You must recharge the lift system battery with the supplied battery charger.  
Do not use an automotive-type battery charger.  
WARNING! Prevent injury and/or equipment damage! Read the battery charging instructions  
in this manual and in the manual supplied with the batterycharger beforecharging the battery.  
WARNING! Prevent injury and/or equipment damage! Do no expose the battery charger to  
rain or other sources of moisture unless it has been tested for outdoor use. Refer to the  
manual supplied with the battery charger for more information.  
WARNING! Prevent injury and/or equipment damage! Explosive gases may be generated  
while charging the battery. Keep the battery and the battery charger away from sources of  
ignition such as flames or sparks and provide adequate ventilation when charging the battery.  
WARNING! Prevent injury and/or equipment damage! Inspect the battery charger, wiring,  
and connectors for damage before each use. Contact your authorized Pride Provider if  
damage is found.  
WARNING! Prevent injury and/or equipment damage! Do not attempt to open the battery  
charger case. If the battery charger does not appear to be working correctly, contact your  
authorized Pride Provider.  
WARNING! Prevent injury and/or equipment damage! Do not allow unsupervised children  
to play near the battery or battery charger while the battery is charging.  
WARNING! Prevent Injury and/or equipment damage. If the battery is exposed to adverse  
or extreme weather conditions, then it must be allowed to adjust to the difference in  
environmental conditions before being charged.  
14  
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Exterior Lift System  
V I . C A R E A N D M A I N T E N A N C E  
CARE AND MAINTENANCE  
Your lift system requires a minimal amount of care and maintenance. If you do not feel confident in your ability to  
perform the maintenance listed below, you may schedule inspection and maintenance at your authorized Pride  
Provider. The following areas require periodic inspection and/or care and maintenance.  
90-Day Maintenance Schedule  
Lower the platform to the ground, clean away any rem-  
nants of old grease from theT-bar inner-telescoping tube,  
and apply a new coat of all-weather lithium grease to the  
inner-telescoping tube. See figure 13.  
T-BARINNER-  
TELESCOPING TUBE  
Apply all-weather lithium grease to the pivot points of the  
T-bar.  
Lubricate the key switch with an electrical-type lubricant  
(not WD-40).  
Remove the vehicle battery connections and clean them  
to ensure uninterrupted electronic connection.  
Torque the hitch bolt.  
Check the lift system for loose or damaged parts. Have  
your authorized Pride Provider repair or replace any  
Figure 13. Lift Frame Maintenance  
problem parts before using the lift system.  
General Cleaning Guidelines  
The lift system can be hand washed along with the vehicle with soap and water. However, automatic drive-through  
car washes should be avoided as they may interfere with and cause damage to the lift.  
Wiring Harness  
The wiring harness should be checked periodically for corrosion and/or decay. Contact your authorized Pride  
Provider if the wiring harness needs to be replaced.  
Lift Platform/Metal Components  
Check the lift platform for wear or damage. Contact your authorized Pride Provider for repair or replacement.  
The lift platform surface may become slippery if exposed to moisture (ice, snow, rain, mist/spray conditions,  
etc.). Use caution when loading/unloading a mobility device in these conditions and wipe off any excess  
moisture from the lift platform.  
Regularly inspect the metal lift components for scratches. Treat any problem areas with a rust inhibitor or metal  
sealant.  
If your lift system is exhibiting wear that you feel is questionable in any way, contact your authorized Pride Provider  
immediately. Do not attempt to repair, adjust, or modify the manufacturer settings and materials.  
Lift Removal  
Raise platform to stowed position.  
Disconnect power source.  
Lubricate hitch mount bolt with WD-40 prior to removal.  
Exterior Lift System  
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V I I . T R O U B L E S H O O T I N G  
TROUBLESHOOTING  
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that  
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because  
the battery is not fully charged or because the battery is worn down and can no longer hold a charge.  
What if the motor on my lift system will not operate?  
Make sure the onboard battery or vehicle battery is fully charged.  
Make sure all connections to the motor and battery are secure.  
Check the wiring harness for signs of wear or decay. Replace the harness if necessary.  
What if the lift system operates slowly up or down?  
Make sure the onboard battery or vehicle battery is fully charged.  
Make sure all connections to the motor and battery are secure.  
Check the wiring harness for signs of wear or decay. Replace the harness if necessary.  
What if the lift platform does not fold into the stowed position?  
Check to make sure there are no obstructions in the T-bar pivot points.  
What if the lift platform does not lower completely to the ground?  
Verify that the hitch receiver is at the proper height. The distance from the bottom of the hitch to the ground  
should not exceed 21 in. (53 cm).  
Check to make sure that the area under the lift platform is free from obstructions.  
What if the lift bottoms out when driving over bumps or driveway entrances?  
Verify that the hitch receiver is at the proper height. The distance from the bottom of the hitch to the ground should  
be 21 in. (53 cm).  
16  
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Exterior Lift System  
V I I I . S P E C I F I C A T I O N S  
SPECIFICATIONS  
LiftSystemDimensions: OverallHeight: 58 in. (147 cm)  
OverallWidth: 41–44 in. (104–112 cm) from hitch with platform down  
20 in. (51 cm) from hitch with platform folded  
PlatformWidth:28 in. (71 cm)  
MaximumLiftCapacity: 190 lbs. (86 kg) with Class 2 hitch  
325 lbs. (147 kg) with Class 3 or higher hitch  
MaximumMobility  
DeviceWidth:  
Maximum Hitch-to-  
Ground Clearance:  
Motor:  
27 in. (68.58 cm)  
21 in. (53 cm)  
Fully sealed, 12-volt DC  
12-volt, 18AH  
Onboard Battery:  
Charger:  
110-volt, off-board  
Exterior Lift System  
Download from Www.Somanuals.com. All Manuals Search And Download.  
17  
I X . W A R R A N T Y  
THREE-YEAR TRANSFERABLE LIMITED WARRANTY  
For three (3) years from the date of purchase, Pride Mobility Products will repair or replace at our option, free of  
charge, any mechanical or electrical component found upon examination by an authorized representative of Pride  
to be defective in material and/or workmanship.  
This warranty does not extend to those items, which may require replacement due to normal wear and tear.  
Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically autho-  
rized by Pride Mobility Products Corporation INADVANCE, are excluded.  
Exclusions also include components with damage caused by:  
Contamination  
Abuse, misuse, accident, or negligence  
Battery fluid spillage or leakage  
Commercial use, or use other than normal  
Improper operation, maintenance, or storage  
Repairs and/or modifications made to any part without specific consent from Pride Mobility Products Corpo-  
ration.  
Circumstances beyond the control of Pride  
ONE-YEAR WARRANTY  
The battery is covered by a separate one (1) year warranty provided by the battery manufacturer. The batteries  
are not warranted by Pride Mobility Products Corporation.  
SERVICE CHECKS AND WARRANTY SERVICE  
An authorized Pride Mobility Products Provider must perform warranty service. Do not return faulty parts to Pride  
Mobility Products without prior written authorization.All transportation costs and shipping damage incurred while  
submitting parts for repair or replacement is the responsibility of the purchaser.  
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride lift  
product can result in personal injury or product damage and will void Pride’s product warranty.  
There is no other express warranty.  
IMPLIED WARRANTIES  
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1)  
year from the date of purchase and to the extent permitted by law.Any and all implied warranties are excluded.  
This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.  
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of  
limitation incidental or consequential damages. The above limitation or exclusion may not apply to you.  
This warranty gives you specific rights, and you may also have other rights, which vary from state to state.  
Please fill out and return the product registration card to Pride Mobility Products. This will aid Pride in providing  
the best possible technical and customer service.  
18  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Exterior Lift System  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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