User’s Guide
For Polycom® RMX™ 500 and
Polycom® RMX™1000 Systems
(Conference on Ports)
2.5.0 | Mar. 2012 | 3725-82933-001/A
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User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems
(Conference on Ports)
Table of Contents
i
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Table of Contents
ii
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User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems
(Conference on Ports)
iii
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Table of Contents
iv
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User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems
(Conference on Ports)
v
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Table of Contents
vi
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1
System Overview
This manual provides detailed information on how to configure, use, and
manage the RMX series system. It covers the following RMX series models:
RMX 500 Rev A, RMX 500 Rev B, RMX 1000 Rev A, and RMX 1000 Rev C. If
not specified otherwise, all of the contents in this manual apply to the
above-mentioned models.
This chapter will serve as a brief introduction to the RMX series system and
its major functions and features. The following chapters provide detailed
description about the installation of the RMX system, as well as how to hold,
manage, monitor conferences, and maintain the device.
RMX System
The RMX series real-time media conferencing platform (RMX and SIP) is a
high-value multipoint platform for small IP networks, or remote locations on
large IP networks.
The Polycom RMX system provides the following features:
•
Provides All-in-one (video, audio, and content) box which is easy to
install, configure, and manage
•
Supports video conferences accessible by IP phones, SIP phones, mobile
phones, and analog phones
•
•
Provides high quality audio, video, and content sharing
Provides the Polycom Lost Packet Recovery (LPR) function to ensure an
optimal experience even on sub-optimal networks
•
•
•
•
•
•
•
•
•
•
•
Supports Siren 22 Stereo
Supports H.264 content
Supports Simple Network Management Protocol (SNMP)
Supports Security Socket Layer (SSL) certificate encryption
Supports real-time conference multicasting
Supports full integration with Polycom RSS recording servers
Supports reservation (optional)
Supports Personal Conference Manager (PCM)
Supports internal GK server
Supports internal Global Address Book (GAB) server
Supports Simple Conference Management System
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Chapter 1 - System Overview
•
You need to buy additional licenses to activate internal GK, internal GAB, and
quick installation setup wizard services.
The Polycom RMX meets International Telecommunication
Union-Telecommunication Standardization Sector (ITU-T) standards for
multipoint multimedia bridging devices, and meets ETSI standards for
telecommunication products.
RMX
Multipoint Video Conferencing Using a Polycom RMX
For performance differences in various models for RMX series, please refer to
the following table.
Performance Comparison among Different RMX Series Models
Performance RMX 500-Rev A
RMX 500-Rev B
RMX 1000-Rev A
RMX 1000- Rev C
96
96
Maximum
number of
participants
48
48
(48 Video+48 Audio) (48 Video+48 Audio)
(64 Video+32 Audio) (64 Video+32 Audio)
(24 Video+24 Audio) (24 Video+24 Audio)
Multi-screen
Conference: 720p
1080p
Highest
Resolution
1080p
1080p
Video Switching
Conference: 1080p
Maximum
number of
multi-screen
conferences
2
4
4
8
Multi-screen
Conference: 2M
Maximum
Bandwidth
4M
4M
4M
Video Switching
Conference: 4M
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RMX Main Features
Video Display
Dynamic Continuous Presence
The dynamic Continuous Presence capability of the RMX system ensures
viewing flexibility by offering multiple viewing points and window layouts
for video conferencing. The multi-screen feature offers a number of
multi-screen layouts to accommodate different numbers of participants and
conference settings.
High Definition
High Definition (HD) refers to high-quality picture resolution. An
HD-compliant endpoint can connect to a conference at a resolution of
1280x720 (720p) and a bit rate of 832kbp~ 4Mb.
Multiple Switching Modes
If the number of participants in a conference is higher than the number of
onscreen spaces in the selected layout, the RMX system supports switching
between video participants in one of these modes:
•
Voice activation
•
Administrator-specified (one or more participants configured for display
in a selected video window)
•
Lecture Mode – The lecturer is viewed in full screen by all the conference
participants, while the audience is rotated through the lecturer's view in
a "time-switched" mode.
H.239
An H. 239 compliant endpoint can simultaneously send and receive the video
streams of the primary channel and the secondary channel so that the
participant can simultaneously receive two channels of conference video
streams, including the dynamic conference video and a computer screen or
dynamic video streams. This can be used for training, remote direction, and
displaying necessary information for reporting.
Media Encryption
The system has an optional AES 128-bit media encryption mode, so the
conferencing connection is more secure.
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Chapter 1 – System Overview
LPR
Lost Packet Recovery (LPR) is a Polycom algorithm designed to protect IP
video calls from the impact of network packet loss. LPR offers five key
benefits:
•
Allows users to conduct high quality video calls over packet loss-prone
IP networks (DSL, cable, satellite, high contention LANs / WANs.)
without suffering the effects of packet loss.
•
Protects video calls from short-term network issues by temporarily
adjusting the bit rate of the call in progress.
•
•
•
Reduces the jitter buffer and associated delay.
Allows an organization to use all available bandwidth for its video calls.
Protects all elements of the videoconference call; voice, video, and
content.
IVR-Enabled Conferencing
The Interactive Voice Response (IVR) function lets participants perform
various operations during ongoing conferences according to voice prompts.
The participants use their endpoints’ keypads and remote control to interact
with the conference’s menu-driven scripts using Far-End Camera Control
(FECC) and DTMF codes.
Recording Link
The RMX system supports recording links similar to other Polycom MCUs.
This recording link can work with the Polycom RSS to record the content of
an RMX conference.
Conferencing Capabilities and Options
Multiple Ways to Hold a Conference
The following options are available when setting up conferences:
•
•
•
Instant Conference – Hold an instant one-time-only conference. The
conference is deleted from the MCU immediately after its completion.
Meeting Room – Meeting rooms are stored in the MCU memory, without
occupying any MCU resources until used. They can be activated anytime.
Reserve a Conference - The reserved conference is stored at the RMX and
only reserves system resources for the call’s specified time. The system
automatically initiates and terminates the conference according to the
reservation start and end times.
Connection Methods
•
Dial-out: automatically connect pre-defined participants (automatic line
rate detection)
•
Dial-in:
―
Inbound calling by pre-defined participants
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―
Inbound calling by undefined participants
Directory Service
The RMX fully supports the Global Address Book (GAB) and Lightweight
Directory Access Protocol (LDAP) directory service provided by the
registered Polycom CMA™ v4.0 system, and enables the user to share the
GAB resources and view the status online.
Conference Management and Monitoring Features
The Polycom RMX Web Client provides capabilities for management and
monitoring of participants and conferences as follows:
•
Lecture Mode in Continuous Presence conferences
•
Monitoring the video of each endpoint's conference site during the
conference
•
•
•
Far End Camera Control (FECC/LSD) in video conferences
Automatic termination of empty (no participant) conferences
Control of listening and broadcasting audio volume for individual
participants
•
Conference control via DTMF codes from participant’s endpoint or
telephone
•
•
•
•
Media Encryption
SSL Certificate Encryption (Https)
Real-time display of all conferences and participants
Real-time monitoring of each participant’s connection status and
properties
•
•
Easily accessible Call Detail Records (CDR) for administrator
Active display of all system resources
User Interfaces
Web Interface
The system provides a user-friendly Web-based operations interface. To
conveniently and easily manage and monitor conferences, or maintain the
device, the user only needs to access the Web client program of the RMX
system by using the Web browser at the computer. The Web interface is
designed for both administrator and operator level users.
Personal Conference Manager (PCM)
The Personal Conference Manager (PCM) is a menu-based onscreen interface
viewed on a participant’s endpoint. The conference chairperson can perform
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Chapter 1 – System Overview
common conference operations using the endpoint’s remote control and
onscreen operation menus. The interface is designed for end users.
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2
First Time Installation and
Configuration
Follow the procedure below to implement First Time Installation and
Configuration of the RMX system:
1
2
Hardware Installation and Setup
Configuration Preparations
―
―
Get the information needed for network configuration.
Get the product activation key.
3
First Time Configuration
―
―
―
―
―
Connect your computer to RMX
Log in to the Web interface.
Modify the default IP address.
Configure other network options.
Synchronizing System Time
Hardware Installation and Setup
Install the hardware and connect lines as described below:
1
2
Put the RMX product on a stable surface at the installation site.
Carefully take the RMX device out of the package. You can install the
device in the rack or position it on an even surface.
―
Mount the RMX in the rack:
Install rack brackets, supplied by the rack manufacturer, in the rack.
Mount the RMX on top of the rack brackets.
Fasten the RMX to the rack with screws.
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Chapter 2 – First Time Installation and Configuration
Place RMX on the rack.
Put the RMX on a safe, even, and clean surface.
Connect cables on the back panel of the RMX:
―
3
―
Power Cable: Firmly insert the plug into the power socket to prevent
poor contact.
―
LAN Cable: Connect to the LAN1 port of the RMX 1000.
Before powering off, first switch off the device. Do not directly cut off the power supply
or unplug the power cable.
Configuration Preparations
Obtaining Network Information
Before the first time configuration, obtain the information below from the
network administrator in order to configure the RMX on your local network:
•
The IP network type (H.323, SIP or H.323&SIP) and related configuration
information.
•
The IP address, subnet mask, and default gateway IP address of the RMX
LAN port.
•
•
(Optional) DNS server address.
(Optional) Gatekeeper address, and the H.323 prefix and E.164 number to
be assigned to the RMX.
•
(Optional) SIP server address
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Get the product activation key.
Before using the RMX system, you need to activate the device. Follow the
procedure below to obtain the system activation key. When you power on
and log in to the RMX for the first time, the system displays the Product
Activation dialog box, requesting you to enter a Product Activation Key.
1
2
Go to http://support.polycom.com.
Use your email address and password to log into or register for a new
account.
3
4
Follow the instructions to generate the activation key.
The License Number and Serial Number for the device are included with
the RMX documentation.
5
Record the activation key displayed on the page.
First Time Configuration
Connect your computer to RMX
1
Connect your computer to the LAN1 port (the LAN1 port is enabled by
default) of the RMX with a cross-over network cable, or connect your
computer and RMX to the same switch in the LAN.
2
3
Turn on the power switch at the RMX.
Configure the IP address for your computer, which is in the same network
segment as the IP address of the RMX.
The default IP address of the RMX before delivery is:
―
―
―
IP address of the LAN1 port - 192.168.1.254
Subnet Mask - 255.255.255.0
Default gateway IP address - 192.168.1.1
You can also view the current address information for the system using
the RMX Discover tool provided with the device.
a
Run the .exe file in the CD provided with the system.
b
Click the Discover button to display the current address information
of the system.
Login to the Web configuration interface
When accessing the RMX Web user interface, use Internet Explorer 8.0, 7.0 for the
best display quality.
1
2
In the Web browser, enter http://<RMX IP address> in the address bar,
and then press Enter.
On the Login interface, enter the default User Name (POLYCOM) and
Password (POLYCOM). Click Login.
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3
The Product Activation dialog box is displayed. Fill the activation key
product activation Key. Click Save. Click Close.
4
5
The system displays a message asking whether to restart the system or not.
At the prompt, select Restart Now.
After the system restarts, go to Administration->License Information
interface in the Web configuration interface to view the activated
functions. For the activated functions,
displayed.
is displayed, or else
is
Modify the default IP address.
After accessing the RMX Web configuration interface, you can modify the
default IP address for the system based on the settings of your local network.
1
2
3
Click the "IP Network Services" configuration item in the "RMX
Management" pane.
In the "IP Network Services" configuration pane, double-click or
right-click "LAN 1->Properties".
In the LAN1 Properties interface, set the IP address obtained from the
network administrator, and configure the system on your local network.
IP Network Services – LAN Port Setting
LAN Port Setting Parameters
Parameter
Description
Use LAN1
Enables/disables the network port.
If the user network is configured with a DHCP (Dynamic
Host Configuration Protocol) server, select this option to
automatically obtain the IP address.
Deselect this option to use a static IP address, in which
case you must configure the following options.
DHCP
-
-
-
IP Address
Subnet Mask
Gateway
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Parameter
IP Address
Subnet Mask
Description
Set the IP address for this network port.
Set the Subnet Mask for this network port.
Set the gateway address of this port. If Set as Default is
selected and no matched static routes are found, the
system packets will be transmitted via this gateway by
default. In this case, a default route is displayed in the list
of Advanced Setting -> Routers page. For details, see
Gateway
The Network Address Translation (NAT) function of the
system enables you to translate the private network IP
address of packet into a public network IP address before
transmission. To enable NAT, select this check box and
then set the public network IP address to be displayed to
the outside in the NAT IP field.
NAT
Used in combination with the DHCP option. When the
DHCP check box is selected, this option allows you to
obtain the DNS server address automatically from a
DHCP server in the network.
Obtain DNS Server
Address Automatically
If you did not select the option for automatic DNS address
discovery, you must enter the preferred/alternate DNS
server addresses here for the system to resolve domain
names.
Preferred/Alternate
DNS Server
Set the speed/duplex modes for LAN ports. The system
supports the 10/100M Full Duplex or Half Duplex mode
and the 1000M Network mode. You can also select Auto
to use auto-negotiation.
LAN Speed
Note: Contact the network administrator before setting
"LAN Speed" to ensure that the link rate of switch is
matched with the MCU port.
Configuring Other Network Options (Optional)
You can configure other network parameters according to the following
procedure:
1
2
3
Click the "IP Network Services" configuration item in the "RMX
Management" pane.
In the "IP Network Services" configuration pane, double-click or
right-click "LAN 1->Properties".
Click the "Routers" tab, and set the routing table information according to
the network topology.
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IP Network Services – Routers Settings
Routers Setting
Description
Parameter
Set the IP address for router that is originating the packet
transmission.
Router IP Address
Remote IP Address
Subnet Mask
Set the target network address for packet transmission.
Set the subnet mask for the target network.
4
5
If your IP network type is SIP only, go to Step 7.
To register the system to the gatekeeper, click the "Gatekeeper" tab, and
configure related parameters in accordance with the table below:
IP Network Services – Gatekeeper Setting
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Gatekeeper Setting
Parameter
Description
Set the IP network type for the RMX system to make a
call. You need to set it based on the call type used for the
participant's endpoint. It can be set to:
•
•
•
H.323: Only the H.323 call is supported.
SIP: Only the SIP call is supported.
IP Network Type
H.323 & SIP: The H.323 call and SIP call are supported
at the same time.
Settings of the gatekeeper-related parameters are
available only when the H.323-supporting network type is
selected.
Set whether or not to register with the gatekeeper. You
must check this option to set the parameters that follow.
Registered Gatekeeper
Primary (or Alternate)
Gatekeeper
Indicate whether or not the system is registered with the
primary or alternate gatekeeper.
IP Address for the
Gatekeeper
Set the IP address for the primary or alternate gatekeeper.
The port number for the primary or alternate gatekeeper.
Port Number for the
Gatekeeper
System prefix/E164.
H.323Alias
Set the E.164 number for the system.
Set the H.323 alias for the system.
6
If your IP network type is H.323 only, go to Step 8.
7
To configure the SIP server, click the "SIP Server" tab, and configure
related parameters in accordance with the table below:
IP Network Services – SIP Server Setting
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Configuration of SIP Server Parameters
Parameter
Description
Set the IP network type for the RMX system to make a
call. You need to set it based on the call type used for the
participant's endpoint. It can be set to:
H.323: Only the H.323 call is supported.
•
•
•
SIP: Only the SIP call is supported.
IP Network Type
H.323 & SIP: The H.323 call and SIP call are
supported at the same time.
Settings of the SIP server-related parameters are
available only when the STP-supporting network type is
selected.
Set the transport layer protocol used for communicating
with the SIP server. It needs to be consistent with the
protocol supported by the SIP server.
Transmission Type
Specifies whether to register RMX to the specified SIP
server. You need to set the SIP server-related parameters
after this function is enabled.
Registration with the
server
Displays the registration status of the SIP server.
Preferred/Alternate
Server
When registration of the preferred server fails, the
alternate server will function as the current in-use SIP
server.
Provides the IP address of the SIP server for registration
service.
Server IP Address
Server Port
Provides the connection port of SIP server for registration
service.
Provides the domain name of the SIP server for
registration service.
Server Domain Name
Displays the User name provided by the SIP server for the
registered user.
User Name
Password
Displays the Password matched to the user name.
For communication with the SIP server when the RMX
system is configured on the internal network, an outbound
proxy server is required to implement traversal of the
firewall/NAT. In this case, you need to set the IP address
and port number for the outbound proxy server.
Outbound Proxy Server
8
Click the "OK" button to complete the configuration.
Synchronizing System Time
Before holding a conference using the RMX system, you need to first
synchronize the system time to ensure that the conference scheduling time is
consistent with your local time.
1
In the Web configuration interface, click "Settings -> RMX Time" to go to
the system time configuration interface.
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RMX Time Configuration Interface
2
Select a time synchronization mode:
―
Select the "Manually Synchronize Device Time with a Time Server"
option to synchronize the system time with a network time server. In
this case, enter the IP address or domain name for the time server in
the "Time Server" field.
―
Select the "Manually Synchronize Device Time with a PC" option to
synchronize the system time with your computer that is connected to
the system.
3
Click the Synchronize button to proceed with the synchronization. Then,
click "Close".
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3
Basic Operation
This chapter introduces the Web UI components of the RMX and common
operations, and how to start a simple conference. The goal of this chapter is to
provide a quick guide on how to start a conference with minimal effort.
RMX Screen Components
The Web configuration homepage of the RMX consists of five panes:
•
Conference List
RMX Management
List Pane
•
•
•
•
Address Book
Status Bar
Conference
Address
Book
List Pane
RMX
Status Bar
Layout of the Web Interface
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Chapter 3 – Basic Operation
User Rights
You can log into the Web interface as a conference chairperson, an operator,
or an administrator.
RMX can support up to 20 users logged into the Web UI at the same time.
The table below shows the operation abilities of users at different levels when
accessing the Web interface of the RMX.
List of User Rights
View
Chairperson
Operator
Administrator
Conference List
List Pane
√
√
√
√
√
√
√
√
√
√
√
Address Book
Status Bar
RMX Management
Pane
√
√
Conference Alert
√
√
√
√
√
√
Conference Status
Configuration Interface
System Operations
Chairperson
Operator
Administrator
Start Conference
√
√
√
√
√
√
√
√
√
√
√
Monitor Conference
Monitor Participant
Solve Basic Problems
Modify System
Configurations
√
The administrator has all operation rights to the Web interface. Unless otherwise
specified, this guide describes the interface operations of an administrator.
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Pane Layout
Conference List
The Conferences list pane shows all the conferences running on the current
system and their relevant information, including status, ID, start time and
end time. Here you can create, delete, lock, and unlock conferences, and view
the detailed parameters of conferences. The title bar of the pane indicates the
numbers of the ongoing conferences.
If you log in as the chairperson, the pane shows the conferences with no
conference chairperson password. To view the conferences for which a
chairperson password is set, enter the password in the Chairperson Password
box.
RMX Management
The RMX Management pane lists the menu options for conference
configuration, in addition to system maintenance and management. Only
users at administrator or operator levels can configure the menu options.
After an item is selected in the RMX Management pane, the corresponding
configuration items will be displayed in the List pane.
List Pane
The List Pane displays a list of the participants of the ongoing conference by
default. When you click a menu item in the RMX Management pane, the List
Pane displays the related parameter list. You can view all the property
parameters and make specific configurations. The panel title varies with the
selected option.
Status Bar
Located at the bottom of the Web interface, the status bar shows the system
alert information, H.323 link status, resources usage, MCU status and history.
•
System Alerts
If there are problems with the system, this indication bar turns red until
all the problems are solved.
Click System Alerts on the left part of the Status Bar to display the system
•
•
H.323 Link Status
This indication bar shows in real time the endpoints connected with the
system and relevant information. When an endpoint is connected to the
system, "H.323/SIP H.323 Link" on the status bar is highlighted in red.
Click this control to open the H.323 link status pane. For more
Resources Usage
This indication bar shows the number of resources utilized in the system
and the number of resources available in the system.
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For example, "
" indicates that 16
resources are available and none of them are in use. For more information,
•
MCU State
The following explains the information displayed in the MCU State area:
―
―
The MCU is functioning normally.
State: MINOR – The system has a MINOR problem but keeps
working.
―
The MCU has a MAJOR problem. MCU behavior could be affected
and attention is required.
•
History
When a multi-screen conference is held and you invite a participant to
join a video stream which is not suitable for him/her, the participant's
endpoint will be assigned to other appropriate video streams and
relevant information will be recorded in History. Click
history.
to view the
Address Book
The Address Book shows the participant information set on RMX and the
device information stored on the directory server when RMX registered the
directory server. It enables users to easily add participants set in the address
book to the conference. Here a user can create and delete participants or
groups, import and export the address book, etc. For more information about
Common Operations
List Sorting
All the list items (such as the conference list, participant list and address book
list) on the Web interface can be sorted by parameter properties.
Click the related column header in the list. When a small triangle
appears,
you can sort the list in the ascending order. After a list is sorted by a column
header in ascending or descending order, you can click the column header
again to sort it in opposite order.
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List Sorting
Right-click Shortcut Menu
The Web interface provides right-click shortcut menus for common
operations such as viewing detailed parameters, creating/deleting items.
Alternatively, you can perform these operations by double-clicking the
corresponding list items or by using the corresponding buttons on the toolbar
of the pane.
Pane Sizing
Move the mouse pointer to the border of the pane; when the pointer turns
into an arrow, drag to size the pane while holding down the left mouse
button.
Confirm/Cancel
To confirm your settings on the parameter configuration interface, click the
OK button in the lower part of the interface. To abort your settings, click the
Cancel button.
Shortcut Windows Operations
To enable the user to easily operate RMX, the system supports some
Windows shortcut keys.
•
After you select a target from the conference list, participant list, address
book list or another list, you can delete the target by pressing the
“Delete” key.
•
You can perform standard batch-processing operations by pressing "Ctrl
+ targets" or "Shift + targets".
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Starting a Conference
There are several ways to start a conference with the RMX:
•
•
•
Create an instant conference through the conference list pane of the Web
interface.
Directly start a conference through the remote control from the video
endpoint.
Dial into a meeting room. A meeting room is a conference that is saved in
the MCU, without occupying any resources. It remains in passive mode
until it is activated by the first participant. For more information about
•
Reserve a conference: The reserved conference is stored at the MCU and
reserves system resources for the call’s specified time. The system
automatically convenes the conference according to the reservation time.
This section describes how to create a conference instantly through the
Conferences pane and remote control. These two conference modes can be
established only when the required system resources are available. They will
be deleted right after their completion to maximize system resources. A user
can view the current available resources in the system through the “Resource
Report” page of Web interface so as to better schedule conferences. For details,
Starting a Conference from the Conferences Pane
To start a conference from the Conferences pane:
1
Click the
button in the Conferences pane to display the "New
Conference - General" interface.
The New Conference page displays the default conference name,
duration, profile of conference parameters, and the conference ID
automatically allocated by the system. These options are configurable,
but none of these settings need to be modified to start a conference.
The conference chairperson or organizer should inform other participants
of the conference ID used for the conference, so that they can dial in.
If required, you can also set the basic conference parameters for a
conference based on real situations. For example, you can set participants
to be invited to a conference, and you can also set recording servers or
configure multicasting conference videos for computers within a LAN.
2
After completing the setup, click OK. After that, the conference list shows
that the new conference is running. If no participant is specified for the
conference, the status is displayed as
to the conference.
, until a participant dials in
Use the Remote Control to Create a Conference – Conference on
Demand
Through the remote control a user can enter the call character string that
contains the conference ID, and directly start a new conference. The dialing
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rule varies, depending on the user's endpoint type, whether the conference
password and chairman password need to be created, and whether other
participants will be invited.
H.323 Endpoint
For an H.323 endpoint, if the endpoint has been registered to the same
gatekeeper as RMX, the dial-in number consists of the E.164 prefix of RMX
and conference information, such as the conference ID, conference password,
chairperson password and participant address, in the form below:
<RMX E.164 prefix>[Conference ID][##Conference
password][##Chairperson password][*participant's E.164 prefix]
Here, the character within the <> symbols are mandatory, and those within
the [ ] symbols are optional.
For example:
RMX E.164 prefix: 925
ID of the conference to be created: 1001
The table below shows the strings dialed by the endpoint under different
scenarios:
H.323 Endpoint's Dial-in Numbers – Registered to a Gatekeeper
Scenario
Dial-in String
Create this conference
9251001
Create this conference and set:
Conference password: 1111
Chairperson password: 2222
9251001##1111##2222
Create this conference and invite:
Participant 1 - E.164/TEL URI：123 9251001*123*321
Participant 2 - E.164/TEL URI：321
Create this conference, set the
above passwords, and invite
participants
9251001##1111##2222*123*321
If the gatekeeper is not configured on the network, the format of the dial-in
string is as follows:
<RMX IP address>[##<Conference ID>][##Conference
password][##Chairperson password][*participant's IP address]
Here, the character within the <> symbols are mandatory, and those within
the [ ] symbols are optional.
For example:
RMX IP address: 172.22.30.40
ID of the conference to be created: 1001
The table below shows the strings dialed by the endpoint under different
scenarios:
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Endpoint's Dial-in Numbers – Not Registered to a Gatekeeper
Scenario
Dial-in String
Create this conference
172.22.30.40##1001
Create this conference and set:
Conference password: 1111
Chairperson password: 2222
172.22.30.40##1001##1111##2222
Create this conference and
invite:
Participant 1 - IP address:
172.22.30.1
172.22.30.40##1001*172.22.30.1*172.22.30.2
Participant 2 - IP address:
172.22.30.2
Create this conference, set the
above passwords, and invite
above participants
172.22.30.40##1001##1111##2222*172.22.30.1*
172.22.30.2
SIP Endpoint
For an SIP endpoint, if the endpoint has been registered to the same SIP
server as RMX, its dial-in number consists of the static route domain name of
RMX and conference information (such as the conference ID, conference
password, chairperson password and participant address) in the form below:
[Conference ID][$$Conference password][$$Chairperson
password][*Participant's TEL URI/SIP URI]@<RMX's static route domain name>
Here, the character within the <> symbols are mandatory, and those within
the [ ] symbols are optional.
For example:
RMX static route domain name: polycom.com
ID of the conference to be created: 1001
The table below shows the strings dialed by the endpoint under different
scenarios:
SIP Endpoint's Dial-in Numbers – Registered to a Server
Scenario
Dial-in String
Create this conference
Create this conference and set:
Conference password: 1111
Chairperson password: 2222
Create this conference and invite:
Participant 2 - TEL URI/E.164：321
Create this conference, set the
above passwords, and invite above
participants
1001$$1111$$2222*123*[email protected]
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If the SIP server is not configured on the network, the format of dial-in string
is as follows:
[Conference ID][$$Conference password][$$Chairperson
password][*Participant's IP address or FQDN]@<RMX IP address>
Here, the character within the <> symbols are mandatory, and those within
the [ ] symbols are optional.
For example:
RMX IP address: 172.22.30.40
ID of the conference to be created: 1001
The table below shows the strings dialed by the endpoint under different
scenarios:
SIP Endpoint's Dial-in Numbers – Not Registered to a Server
Scenario
Dial-in String
Create this conference
Create this conference and set:
Conference password: 1111
Chairperson password: 2222
Create this conference and invite:
Participant 1 - IP address:
172.22.30.1
1001*172.22.30.1*172.22.30.2@
172.22.30.40
Participant 2 - IP address:
172.22.30.2
Create this conference, set the
above passwords and invite above
participants
1001$$1111$$2222*172.22.30.1*172.22.30.2
@172.22.30.40
Calling between the H.323 Endpoint and the SIP Endpoint
The RMX system can act as a gatekeeper and invite an SIP endpoint from the
H.323 endpoint, or an H.323 endpoint from the SIP endpoint when a
conference is created.
If no GK or SIP servers are configured in a network, you can invite dial-in
numbers for endpoints of different IP types, just like you do for those of
identical IP types. For detailed information on dial-in numbers, see the
previous section.
If RMX and endpoints are registered to a GK or SIP server, the formats for
dial-in numbers are as follows:
Dial-in Numbers in Gateway Mode
Dialing
Direction
Dial-in Numbers
<RMX E.164 prefix>[Conference ID][##Conference
password][##Chairperson password]<* SIP endpoint's TEL URI>
H.323->SIP
Here, the character within the <> symbols are mandatory, and those
within the [ ] symbols are optional.
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Dialing
Dial-in Numbers
Direction
Note: When an H.323 conference creator wants to invite an SIP
participant, if the H.323 endpoint has been registered to the same
gatekeeper as RMX, the SIP endpoint must also be registered to the
same SIP server as RMX and have a numeric URI registered at the
server.
[Conference ID][$$Conference password][$$Chairperson
password]<* H.323 endpoint E.164 prefix>@<RMX static route
domain name>
Here, the character within the <> symbols are mandatory, and those
SIP->H.323 within the [ ] symbols are optional.
Note: When an SIP conference creator wants to invite an H.323
participant, if the SIP endpoint has been registered to the same SIP
server as RMX, the H.323 endpoint must also be registered to the
same gatekeeper as RMX.
In RMX's gateway mode applications, a user can create a point-to-point call
like conference between an H.323 participant and an SIP participant:
1
2
In the default conference profile settings, select the "Automatically ends
the conference when last participant remains" option, with the idle time
Dial-in number: [RMX prefix]*[Another participant's E.164 or SIP URI]
If this method is used and one participant disconnects from the conference,
the other one will be automatically disconnected too, just like ordinary phone
calls.
•
The conference ID is not required. If only RMX's E.164 prefix or IP followed by
* and participant's E.164/SIP URI/IP is called, a conference with a random ID
will be created.
•
•
The conference ID the user enters for creating a new conference must be
unique - different from existing conference IDs.
If only one password is entered, it will be defined as a chairperson password. In
this case, there won’t be a conference password and the user will receive the
chairperson abilities.
•
The conference password and chairperson password must be different. If a
user enters the same password for both, the call will be rejected.
Connecting to a Conference – Dialing Methods
To connect an endpoint to the ongoing conference or meeting room, you can
use one of the dialing methods below:
•
Use the remote control to dial the IP address of the RMX system. If the
system is registered to a gatekeeper or SIP server, dial the E.164 prefix or
SIP URL to connect to the system, and then enter your conference ID and
password to join a conference as prompted.
•
Use the remote control to dial directly into the conference. For details, see
the content below. In this way, the user must obtain the conference ID
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and password if the conference password or chairperson password is set
first. For more information, see the following sections.
H.323 Endpoint
For an H.323 endpoint, if the endpoint has been registered to the same
gatekeeper as RMX, the dial-in number consists of the E.164 prefix of RMX
and conference ID. If the conference to be dialed in is set with a password,
you need to add "##Conference password or chairperson password".
For example:
RMX E.164 prefix: 925
ID of the conference to be dialed in: 1001
Then, the endpoint dials 9251001
If the conference to be dialed in is set with the conference password 1111 and
chairperson password 2222
Then, the regular participant dials 9251001##1111
The conference chairperson dials 9251001##2222
If the gatekeeper is not configured on the network, the dial-in string consists
of the IP address of RMX and conference ID, separated with ##. If the
conference to be dialed in is set with a password, you need to add
"##Conference password or chairperson password".
For example:
RMX IP address: 172.22.30.40
ID of the conference to be dialed in: 1001
Then, the endpoint dials 172.22.30.40##1001
If the conference to be dialed in is set with the conference password 1111 and
chairperson password 2222
Then, the regular participant dials 172.22.30.40##1001##1111
The conference chairperson dials 172.22.30.40##1001##2222
SIP Endpoint
For the SIP endpoint, you can use the remote control to directly dial into the
conference only when RMX and the endpoint are registered to the same SIP
server. If the endpoint is registered to another SIP server, you can only first
call RMX's SIP URL to set up a connection, and then access the conference by
entering the conference ID as prompted. The dial-in number of SIP endpoint
consists of the static route domain name of RMX and conference ID in the
form below:
Conference ID [$$Conference password or chairperson password]@RMX static
route domain name
Here, the character within the [ ] symbols are optional. It needs to be entered
when the conference is set with a conference password or chairperson
password.
For example:
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RMX static route domain name: polycom.com
ID of the conference to be dialed in: 1001
Then, the endpoint dials 1001@ polycom.com
If the conference to be dialed in is set with the conference password 1111 and
chairperson password 2222
Then, the regular user dials 1001$$1111@ polycom.com
The conference chairperson dials 1001$$2222@ polycom.com
If RMX is not registered to an SIP server, the dial-in number consists of RMX's
IP address or FQDN and conference ID in the form below:
Conference ID [$$Conference password or chairperson password]@RMX IP
address or FQDN
Here, the character in [ ] is optional. It needs to be entered when the
conference is set with a conference password or chairperson password.
For example:
RMX IP address: 172.22.30.40
ID of the conference to be dialed in: 1001
Then, the endpoint dials 1001@172.22.30.40
If the conference to be dialed in is set with the conference password 1111 and
chairperson password 2222
Then, the regular user dials 1001$$1111@172.22.30.40
The conference chairperson dials 1001$$2222@172.22.30.40
If the conference ID the user entered that does not exist, RMX will create a
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4
Conference Profiles
A conference profile is used to pre-define the basic parameters for conference
scheduling, such as the bandwidth, encryption, and video quality. All
conferences will be created on the basis of conference profiles. By saving
conference profiles on the RMX 1000, users can conveniently and rapidly
schedule new conferences without performing repeated configurations. The
following parameters generally decide the video conference quality:
•
Bit Rate – The transmission rate of the audio and video streams. The
higher this value is, the better the displayed video quality.
•
Video Protocol, Video Format and Frame Rate – These parameters define
the quality of the video picture. When an endpoint is connected to the
conference, it will select a video capability based on the video parameters
set for the conference. For example, if the video protocol for the
conference is H.264, an endpoint that supports the H.264 protocol will
select H.264 for video-coding when it connects to this conference.
The following features are commonly used to define a conference:
•
H.239 Dual-stream – An H. 239 compliant endpoint can simultaneously
send and receive two channels of conference video streams: dynamic
conference video and computer screen contents.
•
Encryption – The system provides AES 128-based multimedia encryption
to strengthen conference security.
To set a conference profile, click "Conference Profiles" in the RMX
Management pane. The list pane shows the profiles saved on the current
device and their summaries.
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Conference Profile List
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RMX is provided with default built-in conference profiles so that users can
create conferences easily.
The default built-in profile parameters for RMX 500 Rev A are as follows:
Default Conference Profiles – RMX 500 Rev A
Profile Name
Video stream 1
Video stream 2
H.264, 4CIF/4SIF, 16:9
768, 25/30
720P_832_SD_768
H.264 720p, 832, 25/30
H.264, 4CIF/4SIF, 4:3, 768, H.264, 4CIF/4SIF, 16:9,
SD_4:3_768_SD_512
SD_SD16:9_768
25/30
512, 25/30
H.264, 4CIF/4SIF, 16:9,
768, 25/30
H.264, 4CIF/4SIF, 16:9,
384, 25/30
H.264, 4CIF/4SIF, 16:9,
512, 25/30
SD_16:9_512CIF_512
H.264, CIF/SIF, 512, 25/30
The default built-in profile parameters for RMX 500 Rev B, RMX 1000 Rev A
and RMX 1000 Rev C are as follows:
Default Conference Profiles – RMX 500 Rev B/RMX 1000 Rev A/RMX 1000
Rev C
Video
stream 1
Video
stream 2
Video
stream 3
Video
stream 4
Profile Name
H.264
1080p,
1728,
H.264
720p, 1M,
25/30FPS
H.264
H.263
1080P_1728_720P_1M
CIF/SIF, 512, CIF/SIF,
25/30 FPS
384, 25/30
25/30FPS
H.264,
H.264
720p, 832,
25/30
H.264
H.263
4CIF/4SIF
16:9, 768,
25/30
720P_832_SD_768
SD_4:3_768_SD_512
SD_SD16:9_768
CIF/SIF,512, CIF/SIF,
25/30
384, 25/30
H.264,
H.264,
H.264
H.263
4CIF/4SIF,
4:3, 768,
25/30
4CIF/4SIF,
16:9, 512,
25/30
CIF/SIF, 384, CIF/SIF,
25/30
256, 25/30
H.264,
H.264,
H.264
H.263
4CIF/4SIF,
16:9, 768,
25/30
4CIF/4SIF,
16:9, 384,
25/30
CIF/SIF, 384, CIF/SIF,
25/30
256, 25/30
H.264,
H.264,
CIF/SIF,
512, 25/30
H.263
CIF/SIF,
384, 25/30
4CIF/4SIF,
16:9, 512,
25/30
H.264,
CIF/SIF, 384
SD_16:9_512CIF_512
Defining a Conference Profile
To create a conference profile, click the
button in the Conference Profile
list pane, or right-click in the blank area in the pane, and then click "New
Conference Profile". The New Profile interface appears. The system fills in
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default settings. For basic operations, you only need to define the display
name of the profile. To configure parameters, see the description below.
The New Profile Interface
General Settings
On the "New Profile" page, click the "General" tab to display the interface for
configuring general parameters. The table below explains the detailed
meanings of these parameters.
General Parameters
Parameter
Description
Enter a unique name to identify this profile.
Name
Note: This is the only mandatory parameter when you
create a new profile.
Select the conference line rate. Line rate indicates the rate
that integrates video, audio, and data contents.
Line rate
Set whether to enable the AES encryption function for this
profile.
Encryption
Automatic mute
If this check box is selected, after an endpoint dials into the
conference, the RMX will automatically mute it.
Enter the default duration for a held conference in the
format of "H:M". The conference duration cannot exceed
24 hours.
Default conference
duration
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Parameter
Description
If this check box is selected, the system will automatically
terminate the conference when any of the following
conditions is satisfied:
•
•
•
•
Before First Join - No participant joined within the
predefined period since the conference started. The
default idle time is 10 minutes.
After Last Quit - All participants have left the conference,
and the idle period has reached the predefined time. The
default idle time is 1 minute.
Automatic termination
When Last Participant Remains - Only one participant
remained in the conference, and that period has reached
the predefined time. The default idle time is 1 minute.
After the top-level cascading points disconnect – When a
cascading conference is held and when the upper layer
devices have disconnected the conference for a
predefined period of time. The default time is 1 minute.
Only available when devices are cascaded.
This check box is selected by default, allowing a participant
to apply for the chairperson by pressing the DTMF key on
Permission to apply for the remote control during the conference. For details, see
chairperson via DTMF
has more privileges, and is able to control the conference
through the Personal Conference Manager (PCM) menu.
"Auto" is selected by default, indicating that the system will
decide the number of allowed video participants according
to the number of actual idle resources when the conference
is created. When "Auto" is deselected, you can specify the
minimum number of video participants so that the system
can reserve the appropriate resources for this conference
when it is being held.
Minimum number of
reserved resources
"Auto" is selected by default, indicating that the system will
decide the number of allowed video participants according
to the number of actual idle resources when the conference
is created. When "Auto" is deselected, you can set the
maximum number of video participants. You can add the
maximum number of video participants set here when you
hold a conference using this template.
Maximum number of
available resources
When the period a participant speaking reaches the
predefined time, this participant will become the speech
giver. Under different video modes, the speaker's image may
be displayed in full screens on other participants' screens or
switched to the largest window in the multi-screen layout.
Talk hold time
When this function is enabled and a conference is running,
the system will automatically invite the endpoint that drops
off accidentally to re-join the conference. When this option
is selected, you need to set the automatic invitation interval
and re-invitation times. If the number of re-invitations is set
to 0, it means that the re-invitation status will be kept before
a participant is connected successfully.
Automatic re-invitation
Advanced
To set the Advanced option for a conference, click the Advanced tab. The
table below explains the detailed meanings of these parameters.
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Parameter Description of Advanced Options
Description
Parameter
Lost Packet Recovery (LPR) is an algorithm designed to
protect IP video calls against the impact of network packet
loss. This option is enabled by default. In case of packet
loss during network transmission, if the endpoint also
supports and has packet recovery function enabled, the
packet recovery mechanism will be automatically
activated. This function can effectively improve the
decreased video quality caused by packet loss.
Lost Packet Recovery
In the event of severe packet loss, the endpoint will
frequently send I frame requests to MCU and this will affect
the conference's graphic effects. When the I frame
suppression function is enabled, MCU's I frame response
to the endpoint can be reduced. To enable this option, you
need to enter the I frame suppression interval, that is, how
often MCU responds to an I frame request.
Enable I Frame
Suppression
When an endpoint's setup sends video-source resolution
that does not match the resolution for conference
multi-screen panes, the method used to display video
graphics in panes:
•
None: keep the screen width/height ratio for a source
video. The video will be adjusted without cropping to the
maximum supportable resolution suitable for a pane if
necessary. Any remaining space between the video and
the pane is filled with black.
People video
adjustment
•
Zoom: keep the screen width/height ratio for a source
video. The image will be adjusted to accurately match
one of the orientations of the pane dimension, and at the
same time match or exceed another orientation of the
pane dimension. The image will be centered by way of
cropping.
When this option is enabled and an endpoint is being
dialed into the lobby, the endpoint will join a conference
automatically if it has been defined in the invited participant
list of the active conference.
Allows you to configure
an endpoint from the
conference list to
automatically join a
conference from the
lobby
Instruction: if an endpoint is defined in the invitation list of
multiple currently running conferences at a time, the
system will add the endpoint to the earliest held conference
based on the conference creation time.
This option can only be used to set the master-slave
strategy for cascading devices when multiple RMX devices
are cascaded.
•
Root cascading: this option can be selected only if a
device is in the uppermost position of cascaded topology.
When this option is enabled, conferences using this
profile can appoint dual stream senders when they are
held. For more information, see Specify the Dual Stream
Cascading mode
•
Slave cascading: this option can be selected only if a
device is in the slave position of cascaded topology. This
function is used to enhance the video quality received by
slave devices during cascading. When this option is
enabled, a conference held on the slave device will be
automatically set to Lecture mode, with the master
device being set as the lecturer so that the slave device
can send video from the conference endpoints or receive
video from the master device side.
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Parameter
Description
By default, the system-held 4CIF/4SIF conference
supports up to 8 multi-screen windows. When this option is
enabled, the 4CIF/4SIF conference can support up to 16
multi-screen windows. However, the system-held
4CIF/4SIF conferences will be reduced half in number.
4CIF/4SIF 16
multi-screen mode
(RMX 500 Rev A/RMX
1000 Rev A only)
When this option is enabled, the lecturer's conference
name can be displayed at endpoints which are on the same
video stream channel as the lecturer, but an extra video
resource will be occupied when a 1080p, 720p or CIF
conference is held.
Display the lecturer's
conference name
(RMX 500 Rev B/RMX
1000 Rev C only)
Note: this function is not supported when a 1080P
multi-screen conference is held on RMX 500 Rev B.
Video Quality
To set the video quality parameters for the conference, click the "Video
Quality" tab. A user can adjust the quality parameters of the site image
during the conference, or define the quality parameters of the second channel
video when sharing the dual-stream contents.
Defining People Video Quality
Depending on the user's selection in "People Video Definition", the profile
can be defined as two types of conference modes: the multi-screen conference
and the video switching conference:
Multi-screen conference
The endpoint screen can spontaneously display the images of multiple sites.
A user can also choose a preferred multi-screen layout. However, this mode
occupies more MCU video resources. When a multi-screen conference is held,
the system codes/decodes several channels of video streams with different
capabilities, and exports the video with quality at several grades. RMX 500
Rev A supports two channels of video streams, whereas RMX 500 Rev B,
RMX 1000 Rev A, and RMX 1000 Rev C support four channels of video
streams. When an endpoint joins the conference, the system will, in
accordance with the various channels of video stream parameters, the video
protocol, bandwidth, resolution and frame rate, defined by the user, appoint
the endpoint to a video stream channel which can match the endpoint's
highest capability, so as to optimize the conference video output. The
endpoint will access the conference in the pure audio mode when its
maximum capability is lower than the parameters defined for all the video
streams.
The maximum number of multi-screen conferences for RMX 500 Rev A and
RMX 1000 Rev A depends on the resolutions and frame rates for video stream
1 and 2 of those conferences. The following table displays the maximum
number of multi-screen conferences supported by RMX 500 Rev B and RMX
1000 Rev C. In the following table, "-" can represent any optional value.
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Conference video parameters and maximum number of multi-screen
conferences - RMX 500 Rev A/RMX 1000 Rev A
Maximum number of multi-screen
conferences
Video Parameter
Video Stream 1 Video Stream 2
Frame Rate
RMX 500-Rev A
RMX 1000-Rev A
Resolution
Resolution
1080p
-
0
1
or less
720p
720p
30 frames or
less
0
0
1
1
1
2
720p
50/60 Frame
4CIF/CIF/SIF
30 frames or
less
4CIF/4SIF
CIF/SIF
-
-
-
1
2
2
2
4
4
4CIF/4SIF
CIF/SIF
CIF/SIF
The above-mentioned tables only take into account the situations where no other
functional options have been enabled that affect the usage of video resources. For
The maximum number of multi-screen conferences for RMX 500 Rev B and
RMX 1000 Rev C depends on the resolutions, frame rates and maximum
number of multi-screen windows for video stream 1 and 2 of those
conferences. The following table displays the maximum number of
multi-screen conferences supported by RMX 500 Rev A and RMX 1000 Rev A.
In the following table, "-" can represent any optional value.
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Conference video parameters and maximum number of multi-screen
conferences - RMX 500 Rev B/RMX 1000 Rev C
Maximum number of multi-screen
Video Parameter
conferences
Number of
Multi-scre
en
Video Stream
1 Resolution
Video Stream 2
Resolution
Frame Rate
RMX 500-Rev B RMX 1000- Rev C
Windows
1080p
720p
-
1-16
1-16
0
0
1
1
60 Frame
1080p
-
1-16
1
1
2
2
or less
720p
720p
30 frames
or less
10-16
50/60
Frame
10-16
10-16
1- 9
1
1
2
1
2
2
3
4
3
4
720p
30 frames
or less
4CIF/CIF/SIF
30 frames
or less
4CIF/4SIF or
less
-
-
10-16
1-9
4CIF/4SIF
CIF/SIF
4CIF/4SIF or
less
7-16
1- 6
7-16
1- 6
2
3
3
6
4
6
6
8
CIF/SIF
Disable
-
-
The above-mentioned tables only take into account the situations where no other
functional options have been enabled that affect the usage of video resources. For
To define the video quality of multi-screen conference:
1
As described in the table below, select the highest resolution of
multi-screen conference in the "People Video Definition" field, namely,
the resolution for the first channel of video stream.
People Video Definition
Video Resolution
Description
Up to H.264, 1080P
Used for the video display of HD quality. The conference
video can be best coded/decoded with the H.264 protocol
and displayed with 1920x1080 (1080p) HD resolutions,
(RMX 500 Rev B /RMX
1000 Rev A/RMX 1000
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Video Resolution
Description
Rev C Only)
occupying more system resources. The required
bandwidth is not lower than 1728Kbps.
Used for the video display of HD quality. The conference
video can be best coded/decoded with the H.264 protocol
and displayed with 1280x720 (720p) HD resolutions,
occupying more system resources. The required
bandwidth is not lower than 832Kbps.
Up to H.264, 720P
Used for the video display of Standard Definition (SD)
quality. The conference video can be best coded/decoded
with the H.264 protocol and displayed with the 4CIF/4SIF
resolution. The required bandwidth is not lower than
256Kbps.
Up to H.264, 4CIF/4SIF
Up to H.264, CIF/SIF
Used for the screen display of standard quality. The
conference video can be best coded/decoded with the
H.264 protocol and displayed with the CIF/SIF resolution.
For RMX 500 Rev B and RMX 1000 Rev C, two coding
options are available for one resolution, that is, H.264 and
H.264 High Profile. When H.264 High Profile is used, less
bandwidth is required for a resolution. The minimum
bandwidth requirements are as follows:
Up to H.264 High
Profile,… (RMX 500 Rev
B/ RMX 1000 Rev C
Only)
•
•
•
1080p: 1024 Kbps
720p: 512 Kbps
4CIF: 128 Kbps
2
3
4
If you set People Video Definition to "Up to 4CIF/4SIF", you can select the
width/height ratio of image as 4:3 or 16:9 from the "Aspect Ratio" option.
Set the frame rate of first-channel video stream in the "Frame Rate" field.
The higher the frame rate is, the smoother the received video will be.
If required, you can configure other options for a multi-screen conference:
Other multi-screen conference options
Video Resolution
Description
When the system has no available multi-screen
conference resources, a user can still hold a video
switching conference. The maximum number of video
switching conferences can be held is equal to the number
If no CP resources are
available, the system
will automatically switch of audio and video connection resources available in the
to the video switching
conference.
current system. When you select this option and use this
profile to create a multi-screen conference, the system will
automatically switch to the video switching conference if
no resources are available.
When this option is selected, the conference will only use
the parameters for the first video stream channel. You
cannot configure Detailed Configuration.
Only video stream 1 is
enabled.
Note: for RMX 500 Rev B and RMX 1000 Rev C, this
option can be displayed on the page only if CIF/SIF has
been selected in People Video Definition.
Click the
button to expand detailed configurations.
Detailed configurations
This shows the parameters for all of the other video stream
channels automatically generated in accordance with the
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Video Resolution
Description
user-defined settings for the first channel of video streams.
The video capabilities of video streams descend from top to
bottom. You can also manually modify the default
parameters here.
For RMX 500 Rev B and RMX 1000 Rev C, two different
protocol coding options are available for one resolution,
that is, H.264 and H.264 High Profile. Less bandwidth is
required for H.264 High Profile.
All models of RMX series have the following common
restrictions on settings for video stream parameters:
•
The parameters for two channels of video streams
cannot be configured the same.
•
When the formats of two video streams are the same as
the protocol setting, the bandwidth of video stream at a
lower capability grade cannot be set greater than that of
video stream at a higher capability grade.
•
The fourth channel of video stream can be configured
with the highest resolution of CIF/SIF and maximum
bandwidth of 512Kbps.
Furthermore, the following different restrictions apply to all
models:
•
•
•
RMX 500 A version: The second channel of video
stream can be configured with the highest resolution of
4CIF/4SIF and the maximum bandwidth of 832Kbps.
RMX 1000 A version: The third channel of video
stream can be configured with the highest resolution of
CIF/SIF and the maximum bandwidth of 768Kbps.
RMX 500 Rev B and RMX 1000 Rev C: the third
channel of video streams can be configured to use a
resolution of up to 4CIF/4SIF and a bandwidth of up to
832Kbps, if the second channel of video streams has a
resolution of 720p.
Video Switching Conference
The system only dispatches the video stream without coding or decoding.
Therefore, this mode does not utilize the MCU video resources, and more
conferences can be held. In the video switching conference, all the
participants' endpoints use the same bandwidth and video capability, and
can only display one image at a time. A user can use the voice activation
feature to switch to see each conference site or just see a conference site
specified by the administrator. The maximum number of video switching
conferences supported by the system is equal to the number of participant
connection resources available and is not related to the video capability of an
endpoint. The video switching conference has the following limitations:
•
Only one type of conference screen layout is supported.
Settings for the conference skin and Message Overlay are not available.
Settings for the conference name are not available.
The PCM menu is not available.
•
•
•
To define the video quality of video switching conference:
1
Select Video Switching from the People Video Definition option.
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Chapter 4 – Conference Profiles
2
When necessary, click the
button besides "Detailed Configuration" to
configure the video parameters used for the conference. Select a protocol
parameter from the “Protocol” options:
―
Auto: This option is selected by default. When a conference is held,
the system will, according to the capability of the participant's
endpoint currently joined, automatically select the optimal video
parameter supported by all the participants, and automatically adjust
it when a new participant joins or an existing participant leaves the
conference.
―
H.261/H.263/H.264/H.264-HP (RMX 500 Rev B and RMX 1000 Rev
C): select this option to activate the settings for the Format option.
When a conference is held, all the participants' endpoints join the
conference using the parameter capability set here. The endpoint that
does not support the configured parameter can access the conference
with audio only. For RMX 500 Rev B and RMX 1000 Rev C, if you
choose to use the H.264-HP protocol, less bandwidth is required for a
video resolution. The minimum bandwidth requirements for various
resolutions are as follows:
1080p: 1024 Kbps
1080p: 1024 Kbps
4CIF: 128 Kbps
The number of endpoint connections supported by the system in the actual conference
depends on the number of resources purchased by the user.
Defining Content Video Quality
When the endpoint sends dual streams, the RMX system applies different
coding and decoding policies to the primary channel of people video and
second channel of content video. The following table provides the video
parameters for setting the second channel of content image.
Video Quality Parameters – Second-channel Video Dual-stream Definition
Parameter
Description
Set the coding/decoding protocol which can be best used for the
dual-stream video. You can select the H.264 or H.263
coding/decoding algorithm based on the endpoint capability and
network bandwidth. When None is selected, it indicates dual
streams are not enabled.
For RMX 500 Rev A and RMX 1000 Rev A, dual stream contents
are coded/decoded by default. If you select the Switching option,
only dual streams are switched.
Dual stream
settings
For RMX 500 Rev B and RMX 1000 Rev C, only dual streams
are switched.
Note: If this setting is H.264, when an endpoint that supports
only H.263 joins in the conference, an H.264 endpoint will send
dual streams using the H.263 protocol.
The H.239 protocol is used to send dual streams. You can select
three kinds of video quality as needed:
H.239 Setting
•
Graphics: For the standard video display
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Parameter
Description
•
•
High-resolution graphics: for high quality image detail display,
with broader bandwidth required.
Live Video: for full-motion of dynamic video display, with the
broadest bandwidth required.
When you send
videos to an
endpoint which
does not support
H.239, the
system will use
dual stream
contents to
replace
This function is very useful if an endpoint in the conference
which does not support H.239 dual streams wants to watch
content videos. When this function is enabled and dual streams
are sent in a conference, the system will use contents videos
instead of conference videos to send to endpoints which do not
support H.239 so that contents videos instead of conference
videos can be watched on the endpoints. This option does not
affect endpoints which support H.239.
conference
videos
Video Setting
To set the multi-screen layout of conference on the endpoint screen, click the
"Video Settings" tab on the "New Profile" interface.
Video Setting Parameters
Parameter
Description
The video mode determines the strategy used in a conference
for displaying conference videos at each participant's endpoint.
You can select one of the following modes:
•
Lecture Mode: All the participants’ endpoints will display the
selected lecturer in full screens, and the lecturer’s endpoint
will display other participants according to the layout set
here. Administrator can specify a lecturer after the
conference is held. For details, see the lecture mode
Video Mode
•
Same Layout: All the participants' endpoints in the
conference will display the same multi-screen image
according to the layout set here. This setting will allow sites
to see their own loopback images which usually will not be
displayed.
Sets the time interval for automatic polling from one conference
to another conference, with an optional range of 10-300
seconds. An administrator can specify automatic conference
polling in a multi-screen window after a conference is held. For
Automatic Polling
Interval
You can set specific multi-screen layouts based on video modes selected. You
can choose to allow the system to automatically select a multi-screen layout
based on the number of added participants, or specify a fixed multi-screen
layout.
To set automatic multi-screen layout:
1
Click "Auto" at the left part of the multi-screen setting area to display the
automatic multi-screen layout pane.
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2
Select the largest multi-screen layout so that the conference site displays at
most the number of multi-screen windows set here. In this mode:
―
When the number of participants is smaller than or equal to the set
number of multi-screens, the system displays the multi-screen image
according to the actual number of participants and in line with the
default rule. The table below shows the default rule.
―
When the number of participants is greater than the set number of
multi-screens, the system uses the largest multi-screen layout to
display the first participants who speak the loudest. If the number of
participants is greater than 4 and the maximum selection is
, the
system uses the
layout to display the first four participants who
speak the loudest.
Default Rule of Automatic Layout
Number of Participants Multi-screen Layout
1
2
3-4
5-6
7-8
9
10
11-13
14-16
16+
If the Symmetric Layout option is selected, the system can only provide a
multi-screen layout with the same size windows.
To specify a fixed multi-screen layout:
1
2
To expand the corresponding multi-screen layout profile, click the left
part of multi-screen setting area the number of multi-screen windows to
be displayed
Select a multi-screen layout so that the conference site displays the
participant's image always according to the layout selected here.
If the Symmetric Layout option is selected, a user can only select the
multi-screen layout with the same size windows.
Audio Setting
Click the Audio Setting tab on the New Profile page to set the audio
algorithms supported by the RMX system.
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Select an option on the page to enable the corresponding audio algorithm
capability for the system.
Conference Skin Skins
Click the "Skins" tab in the "New Profile" interface to enter the interface for
skin settings. Here, you can define the background picture and outline color
of the multi-screen image, and browse the skin effect in the browsing area at
the lower part of the interface.
Customize settings for the conference skin by referring to the table below:
Parameter Description of Conference Skin
Parameter
Description
Background Picture
Select the background picture for the conference screen.
A user can respectively set the outline colors of screens for
the conference lecturer and regular participant.
Outline Color
Full screen
When this option is selected, multi-screens will extend the full
screen, without spacing.
Conference Recording
RMX can work with Polycom RSS recording server to record conferences.
Click the "Recording" tab on the "New Profile" interface to enter the related
information and set the recording parameters.
The table below explains the configuration parameters.
Conference Recording Configuration
Parameter
Description
If an RSS is available on your network, you can select this
option to enable the recording function.
Enable Recording
Recording System Enter the IP address of the RSS system to be connected. This
Address
item is optional if an alias is set in the Alias check box below.
Enter the E.164 number or H.323 alias of the RSS in
accordance with the selected alias type. This item is optional if
the IP address of the RSS 2000 is set.
Recording System
Alias
Note: If the alias is used for recoding call, both RMX and RSS
need to be registered to the same gatekeeper.
Alias Type
Set the alias type of the RSS: H.323 or E.164.
If you want to specify a recording link to use one of the VRR
parameters on RSS, please enter the number for that VRR. If
no parameters are specified, the recording link will use the
default VRR parameter for RSS. For more information on VRR,
please refer to the user manual included with the RSS system.
Recording System
Extension
Select the start time of the conference recording:
•
Immediately – The recording automatically starts
immediately after the first participant joins the conference.
Start
•
Upon Request – The operator or chairperson starts the
recording manually. After this option is selected, the
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Parameter
Description
recording can be manually started through the Web interface
You can select to record the video for which channel of video
stream capability, or the audio only.
People Video
Terminates a
conference when
recording fails or
Selecting this option is not recommended if you are not
specifically required to do so. If this option is enabled, the
no H.323 Links are system will terminate the conference when the recording fails or
available in a
conference.
no H.323 links are available.
•
•
The Recording Link occupies one participant connection resource.
If the encryption function is enabled in the "Conference Profiles->General"
interface, the recording will succeed only when the recording server also
supports encryption.
Overlay
When a message needs to be sent to all the participants in a conference, you
can set the message overlay of conference to be displayed on all participants’
endpoint screens.
Click the "Message Overlay" tab on the "New Profile" interface to set the
message overlay parameters.
Set the message overlay with reference to the table below:
Message Overlay Setting Parameters
Parameter
Description
Select this option to enable message overlay. Then you can set
other parameters.
Enable
Contents
Font Size
Enter the content to be displayed.
Set the font size of the message overlay.
Set the color matching scheme for the message overlay font
and background.
Color
Display Times
Move the slider to set the display times of the message overlay.
Move the slider to set the display speed of the message
overlay. If the display speed is set to 0, the message will be
displayed in the center of the screen as a banner.
Display Speed
Move the slider to set the vertical boarder of the message
overlay.
Vertical Boundary
Transparency
Move the slider to set the contrast of the message overlay.
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Site Name
A user can set the conference to display each of the site names (endpoint
names) on the conference screen, so as to mark each site in the viewed screen.
The site name displayed at each participant's endpoint comes from the
system name set for the endpoint.
To set a site name, click the Site Name tab on the New Profile page to enter
the settings page for site names. Here, you can specify the displayed
strategies, positions and color matching schemes for site names.
Parameter Description for Site Name Settings
Parameter
Description
Set the display strategy for a site name:
•
Auto: a site name will be displayed and automatically
disappear in about 10 seconds if there are no changes to the
conference video layout.
Site Name
•
•
Enabled: always displays a site name.
Disabled: no site names are displayed.
Font Size
Set the font size for a site name.
Color
Set the text and background color schemes for a site name.
Set the display position of a site name on the screen.
Overlay Position
Horizontal
Boundary
Move the slider to set the horizontal border of a site name.
Vertical Boundary
Transparency
Move the slider to set the vertical border of a site name.
Move the slider to set the contrast of the site name.
Modifying a Profile
To modify a saved profile, right-click it in the Profile list, and then click
"Profile Properties" to modify its properties.
Deleting a Profile
To delete an existing profile, select it in the Profile list, and then click
Alternatively, right-click the profile to be deleted and then click "Delete
Profile".
.
A profile in use cannot be modified or deleted.
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Chapter 4 – Conference Profiles
Setting a Default Profile
After a default profile is set, the endpoint will use it when creating a
conference directly through the remote control. In addition, when a user
creates a meeting room, reserves a conference, or holds an instant conference
via the Web interface, the default profile will be used unless otherwise
specified.
To set a default profile, right-click the profile to be defined in the Profile list,
and then click "Set as Default". After that, the icon of the profile becomes
.
A profile with the AES encryption function enabled cannot be set to a default profile.
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5
Recording Link
The RMX supports the recording link function. It can work with the Polycom
RSS to record conference content. After the recording setup is completed,
when the conference starts, the RMX will first call the participants in the
participant list, and then call the configured RSS to record the conference. The
recording link is displayed in the List pane as a regular participant, thereby
enabling users to view and control the recording status easily.
RMX allows you to use different RSS systems for recording in different
conferences. There are many ways to configure RSS recording servers on
RMX. You can enable recording and configure relevant parameters on the
settings pages for conference profiles, meeting rooms, reservations or
temporary meetings.
Configurations for Default Recording Parameters
You can configure a default RSS recording server on RMX to help reduce the
duplicate configurations for common recording parameters in conference
profiles. Every time a new conference profile is created, the profile's
configuration page for recording will use the default RSS system parameters
unless they are manually modified by users.
In the RMX Management pane, click "Recording Link". The Recording Link
interface appears in the list pane located on the right side. Here you can view
the IP address and alias configured for the RSS.
Recording Link
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Right-click the default empty link or configured RSS IP address in the
interface, and then click Properties to display the Recording Link-General
interface.
General Settings
Recording Link - General Settings
The table below explains the detailed meanings of these parameters.
Recording Link - Description for General Settings
Parameter
Description
Recording System Enter the IP address of the RSS system to be connected. This
Address
item is optional if an alias is set in the Alias check box below.
Enter the E.164 number or H.323 alias of the RSS in
accordance with the selected alias type. This item is optional if
the IP address of the RSS 2000 is set.
Recording System
Alias
Note: If the alias is used for recording call, both RMX and RSS
need to be registered to the same gatekeeper.
Alias Type
Set the alias type of the RSS: H.323 or E.164.
If you want to specify a recording link to use one of the VRR
parameters on RSS, please enter the number for that VRR. If
no parameters are specified, the recording link will use the
default VRR parameter for RSS. For more information on VRR,
please refer to the user manual included with the RSS system.
Recording System
Extension
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DTMF Code Setting
To set the recording control operations and rights for use by connected
endpoints, click the DTMF Codes tab.
Recording Link - DTMF Codes
The table below explains the detailed meanings of these parameters.
Recording Link - Description for DTMF Code Setting
Parameter
Description
Name
Name of the recording operation
Set the remote control key combination used to perform the
operation. The default numbers can be customized. For
example, the default DTMF code for the Start Recording
command is *2, you can press the keys *2 to start conference
recording.
DTMF Code
Note: Before using the DTMF command, enable the DTMF
function of the endpoint according to that endpoint's
instructions.
Set the rights of using DTMF codes. Chairperson indicates that
the DTMF is available to the conference chairperson only;
Everyone indicates that the DTMF is available to all
participants.
Privilege
Recording Control
When a conference is going on, you can view and control the status of the
configured recording link. In the Conferences list pane, select this conference.
Then the list pane located on the right side shows the defined participants
and connected participants in the conference, where the recording link is
indicated by the
icon.
When a conference is going on, you can control the recording as follows
through the recording buttons in the list pane or the right-click shortcut menu
of recording link:
•
- Start Recording
- Pause Recording
- Stop Recording
•
•
•
A conference chairperson can also use the PCM interface for recording control.
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Chapter 5 – Recording Link
•
For more information about the recording control operations of the RSS, see
RSS User Guide.
Recording Properties
To view the status between the recording link and RMX, double-click the
recording link, or right-click it and select "Properties" to view parameters.
•
General – Displays the name, address, alias and other information of RSS
system.
•
•
DTMF Codes – A participant can use DTMF codes to send real-time
commands to an RSS server so as to facilitate the recording operations.
Connection Status – Displays in real time the RSS-RMX connection status
and disconnection cause.
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6
Meeting Rooms
A Meeting Room is a conference saved on the MCU in passive mode, without
using any system resources. A Meeting Room is automatically activated
when the first participant dials into it. Once activated, a Meeting Room
functions as any ongoing conference. All Meeting Rooms are based on a
Conference Profile. The RMX can support up to 5000 meeting rooms.
To set a meeting room, click "Meeting Room" in the RMX Management pane.
The list pane shows the meeting rooms saved on the current system and their
summaries, such as the name, number, duration, conference password,
chairperson password, and the conference profile name for the meeting room.
Here you can create, modify and delete meeting rooms.
Meeting Rooms List
Creating a Meeting Room
To create a meeting room, click the button in the list pane, or right-click in the
blank area of the pane and then click "New Meeting Room". The "New
Meeting Room -> General" interface pops up.
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General Settings
New Meeting Room - General
The table below explains the detailed meanings of these parameters.
Parameter Description for New Meeting Room – General
Parameter
Description
Set a unique name to identify the meeting room. When a
meeting room is created, the system will automatically generate
a unique name for it.
Meeting Room
Name
Select the profile to be used for this conference from the
drop-down list. The lower part of this option displays the major
parameter values defined for the profile:
•
Line Rate: the maximum bandwidth used by a participant in a
conference;
•
Minimum Number of Reserved Resources/Maximum
Number of Available Resources: the minimum/maximum
number of video participants to join a conference. Automatic
indicates that the number of video participants is determined
according to the available resource of the RMX.
Profile
The conference profile defines the basic parameters of
conference scheduling, such as the bandwidth, encryption, and
video quality. For more information on conference profiles, see
selects the default profile by default.
Specify the conference duration in the range of 0-24 hours. The
input format is H:M and the default value is 8:0, namely, 8
hours.
Conference
Duration
When a meeting room is created, the system automatically
allocates a conference ID. You can also set a unique
conference ID on the device. To directly dial into the
conference, the participant must know its ID.
Conference ID
Enter the conference password. To connect to this conference,
the participant must enter this password. If this parameter is
empty, it means the conference has no password.
Conference
Password
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Parameter
Description
Enter the password that identifies the chairperson ID. The
system will authorize more rights to the chairperson. If this
parameter is empty, it means the conference has no
chairperson.
Chairperson
Password
When enabled, the system will not automatically call the
participants defined in the meeting room to join the conference
unless the administrator dials out manually.
Manual Dial-out
Participant setup
A user can add a participant to the participant list for the meeting room.
When this meeting room is activated and running, the system will
automatically call the participants defined in the meeting room to join the
conference. To set the invited participant list, click the Participants tab to
enter the relevant interface, as shown below.
New Meeting Room - Participants
You can add participants to the list in the following two modes:
To create a participant in the list:
1
2
Click the "New" button to create a participant.
The popup configuration interface is the same as that for adding a new
participant to the address book. For explanation on the configuration
To add a participant from the address book to the list:
1
2
Click the Add from Address Book button.
In the popup address book, select the participant to be added, and then
click the "OK" button. To select multiple participants at one time, click
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Chapter 6 – Meeting Rooms
these participants one by one while pressing down the "Ctrl" key, or select
adjacent ones while pressing down the "Shift" key.
A user can select the participant to be added, and then specify in the
"People Video" field which channel of audio and video stream capability
defined on the conference profile will be used by the participant to join
the conference. If the participant's endpoint does not support the
specified video stream capability, it will be connected with the highest
video stream capability supported by it.
To edit or delete a participant that is added to the list, select it, and then click
the "Edit" or "Remove" button. A user can also click multiple participants to
be deleted one by one while pressing down the "Ctrl" key, or select adjacent
ones while pressing down the "Shift" key.
The table below shows the meanings of other optional parameters.
Parameter Description for New Meeting Room – Participants
Parameter
Description
-
-
This option is available only when the video mode for
the conference profile of meeting room is set to
Lecture Mode. About settings of the video mode, see
After adding participants to the list, you can select a
participant from the drop-down list to act as the
lecturer. The default setting is "Auto", when the
system will use the voice activation feature to
automatically select the lecturer.
Lecturer
-
When the conference is running under the Lecture
Mode, all participants’ endpoints display the lecturer in
full screen, and the lecturer’s endpoint can switch to
display other conference sites in rotation.
Select a fixed dual stream sender. Only a selected participant
can send dual streams in the conference. Auto by default,
meaning that all participants can send dual streams.
Dual Stream
Sender
Allows Only
Endpoints in the
Participant List to
Dial in
When this option is selected, only the participants defined in the
Participant List can dial into the conference.
If this option is selected, after you click OK, the system will
automatically send an email message to notify each participant
in the Participant List to join the conference. This option is
enabled only when SMTP is configured in the "IP Network
Send Email
Notifications
Recording
By default, a meeting room will use the recording parameters configured in
its conference profile. You can also manually configure the recording
parameters for a meeting room. To set your recording parameters, click the
Recording tab.
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Multicast Configurations
RMX supports multicasting to computers within a LAN. You can watch
real-time conference videos by using special multicast receiving software on
your computer. To set your multicast, click the Multicast tab.
New Meeting Room - Multicast
Parameter Description for New Meeting Room – Multicast
Parameter
Description
If this option is selected, the system will start multicasting while
this conference is held. You can use the multicast receiving
software RMX Multicast Player to play conference videos on your
computer. For more information, see the following section.
Enable
Multicasting
Set multicasting passwords. Same passwords need to be
configured on multicast receiving computers for participants to
watch their videos. This item is optional.
Password
Set the multicast address and port number used for sending
conference videos.
Address
Select the videos from a specific video stream channel for
multicasting.
People Video
Select computers for multicasting within a LAN where the
system's LAN1 port or LAN2 port is located.
LAN1/LAN2
Note: If port LAN1 and LAN2 are configured within the same
network, they should not be selected simultaneously.
In the event of severe packet loss at the multicast receiving side,
the computer will frequently send I frame requests to MCU and
this will affect the conference's graphic effects on MCU. When
the I frame suppression function is enabled, MCU's I frame
response to the computer can be suppressed. To enable this
option, you need to enter the I frame suppression interval, i.e.,
how often MCU responds to an I frame request.
Enable I Frame
Suppression
Use the RMX Multicast Player Tool to Receive Multicast
Before using RMX Multicast Player to receive multicast, please configure the
firewall in your computer to allow multicast streams to pass through.
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Chapter 6 – Meeting Rooms
1
2
Run the RMX Multicast Player.exe file on the CD included with your
computer. Install as prompted by the software installation interface.
Usually you can just use the default settings.
When you complete your installation, click Start -> All Programs -> RMX
Multicast Player to run the multicast receiving tool on your computer. The
software opens two windows: a video playing window and a multicasting
control window, as shown below.
RMX Multicast Player Interface
3
In the multicasting control window, click the Open button to enter the
dialog box for multicasting parameter settings.
The dialog box for multicasting parameter settings
4
Set the following parameter options:
―
IP Address: the IP address for receiving multicasting conference
videos. This address must be identical to the multicast address
configured on RMX.
―
Start Port: the port number for receiving multicasting conference
videos. This port number must be identical to the multicast port
number configured on RMX.
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―
Encryption Password: if a multicast password has been configured
on RMX, the same password must be entered here.
5
Click the OK button. When a multicasting-enabled conference is held on
RMX, the RMX Multicast Player will receive the conference video from
the specified multicast address and play it in the video playing window.
When necessary, you can complete the following control operations in the
multicasting control window:
•
Adjust the volume
You can use the volume slider in the multicasting control window to
adjust the volume. Press Mute to mute the video.
•
Adjust the video window
Click Window Size to set the window to display in 100%, 200% or full
screen. You can also move your cursor to the edge of the window, and
then drag and move it to adjust the window to the desirable size when an
adjustable symbol appears.
•
•
Check the video statistics
Click the Status button to display the transmission rate, frame rate, I
frame requests, etc. for the current video in the video playing window.
Request I frames
In the event of severe packet loss, click Request I Frames to send your I
frame request to MCU to improve the video quality. If Auto is selected,
the multicast tool will automatically request I frames in the event of
packet loss. Frequent I frame requests will affect the conference's video
quality on MCU. As a result, this option is not usually recommended.
Other Information
To configure other information for the meeting room, click the Information
tab. Here you can configure conference notes, site details, accounting
information, etc.
Modifying a Meeting Room
To modify a meeting room, double-click the desired meeting room in the
meeting room list; or right-click the meeting room, and then click Meeting
Room Properties. For explanation on the configuration parameters, see
Deleting a Meeting Room
To delete a meeting room from the device, select the meeting room to be
deleted in the meeting room list, and then click the button, or right-click
the meeting room, and then click "Delete Meeting Room".
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7
Reservations
Multiple types of conference reservations can be implemented using RMX. A
user can reserve a one-time or permanent conference, or hold routine
conferences on a daily, weekly, or monthly basis as needed. The system
reserves resources for conferences, so the conference can be automatically
started at the preset time. The RMX can support up to 1000 reservations.
To configure a reservation, click "Reservations" in the RMX Management
pane. The list pane shows the related configuration interface. The reservation
function provides two configuration views: the calendar view and list view.
Reservations
Reservation Views
Calendar View
The calendar view is displayed by default. It shows the distribution of
reserved conferences in standard time sequence on current RMX through a
calendar familiar to users. Under the calendar view, a user can switch to
display the reservation information in each time segment by “Today”, “Day”
or “Week”, and directly reserve a conference on a specific date to make
conference scheduling clearer. Under the reservation list view, click the
button to switch to the reservation calendar view.
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Chapter 7 – Reservations
Switching Calendar Modes
Under the calendar view, the system can display the calendar by day or by
week so that users can fast view reservations at each time segment. By
default, the Week calendar is used to show the distribution of reservations.
To view the reservations per week:
1
2
At the "Today" or "Day" calendar mode, click the
reservations in a week.
button to show the
When necessary, click the
or
button to show the reservations of
the previous week or next week.
To view the reservations per day:
1
2
In the Week calendar mode, click
selected date in the current calendar.
to display the conference on the
button to show the reservations
Click
now to show the conference reserved today.
When necessary, click the
or
on the previous day or next day of the current date.
List View
Under the reservation calendar view, click the
button to switch to the
reservation list view. The list view shows all the reservations on the current
system in a list. A user can view all summaries of conferences, including the
conference name, dial-in ID of the participant, conference start time and
duration, conference password, chairperson password, and conference
profile.
Adding a Reservation
To reserve a conference:
•
Under the calendar view, click the
button on the pane, or right-click
at the blank area besides the selected calendar date and time, and then
click "New Reservation".
•
Under the list view, click the
button on the reservation list pane, or
right-click at the blank area, and then click "New Reservation".
On the New Reservation interface, you can set the basic conference
information, participants, reservation time and other related information. The
text below only describes the configurations for the Schedule tab. The
procedures for setting other tabs are the same as those for setting a meeting
To set a reservation, click the "Schedule" tab to enter the reservation interface.
From the Schedule Mode drop-down menu, select the desired reservation
mode to reserve a permanent, once, daily, weekly, or monthly conference.
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Reserve a Permanent Conference
A permanent conference can be manually terminated or deleted by a
chairperson or web UI user.
To reserve a permanent conference, set the Schedule Mode to Permanent. Set
the start date and time for a conference in the page.
Reserving One-time Conference
The one-time conference will be terminated after being held for a specified
period of time. To reserve a one-time conference, set the Schedule Mode to
Once. The table below explains the configuration parameters.
Parameter Description for Reservation Setup – Once
Parameter
Start Date
Start Time
Description
Set the start date of the conference.
Set the start time of the conference in the format of H:M.
Conference
Duration
Set the duration of the conference in the format of H:M.
Reserving a Daily Conference
To reserve a daily conference, set Schedule Mode to Daily.
The conference will be convened at the specified time every day. In the
specified period, this reservation is also deleted when the last conference is
terminated. The table below explains the configuration parameters.
Parameter Description for Reservation Setup – Daily
Parameter
Description
Start Time
Set the start time of the conference in the format of H:M.
Conference
Duration
Set the duration of the conference in the format of H:M.
Start Date
End Date
Set the start date of the recurrence range of the reservation.
Set the end date of the recurrence range of the reservation.
Reserving a Weekly Conference
To reserve a monthly conference, set Schedule Mode to Monthly.
The set conference will be convened at the specified time per week. In the
specified period, this reservation is also deleted when the last conference is
terminated. The table below explains the configuration parameters.
Parameter Description for Reservation Setup – Weekly
Parameter
Description
Start Time
Set the start time of the conference in the format of H:M.
Conference
Duration
Set the duration of the conference in the format of H:M.
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Parameter
Start Date
End Date
Description
Set the start date of the recurrence range of the reservation.
Set the end date of the recurrence range of the reservation.
Specify the weekday on which the reserved conference will be
convened. Multiple weekdays can be selected. If you select the
Mon. and Fri. check boxes, the conference will be automatically
started at the specified time on every Monday and Friday.
Sunday - Saturday
Reserving a Monthly Conference
To reserve a weekly conference, set Schedule Mode to Weekly.
The conference will be convened at the specified time per month. In the
specified period, this reservation is also deleted when the last conference is
terminated. The table below explains the configuration parameters.
Parameter Description for Reservation Setup – Monthly
Parameter
Description
Start Time
Set the start time of the conference in the format of H:M.
Conference
Duration
Set the duration of the conference in the format of H:M.
Start Date
End Date
Set the start date of the recurrence range of the reservation.
Set the end date of the recurrence range of the reservation.
Specify the day of month on which the reserved conference will
be convened. If you enter 1, the conference will be
automatically convened at the specified time on the first day of
every month.
Conference Date
At the specified time, the reserved conference will be convened automatically, the
conference icon will become , and the properties of the conference can be viewed
but cannot be modified. In addition, the conference list will show that the conference is
ongoing.
Modifying a Reservation
You can modify a reserved conference before it is convened.
To modify the parameters of a reservation:
In the reservation calendar view or list view, double-click the reservation to
be modified or right-click this reservation and then click "Reservation
Properties" to enter the reservation parameter setting interface. For the
meanings of related configuration items, see the previous section Adding a
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Deleting a Reservation
You can delete a reserved conference before it is convened.
Deleting a Reservation:
In the reservation calendar view, select the reservation to be deleted from
•
the calendar, and then click the
button, or right-click this reservation
and then click "Delete Reservation".
•
In the list calendar view, select the reservation to be deleted from the list,
and then click the button, or right-click this reservation and then
click "Delete Reservation".
For a one-time reservation, you need to confirm in the popup message box
whether to delete it or not.
For a recurring reservation:
•
If under the calendar view, you need to confirm in the popup message
box whether to delete this specific reservation or all the events of this
recurring reservation;
•
If under the list view, you need to confirm in the popup message box
whether to delete this specific reservation or all the events of this
recurring reservation.
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8
Address Book
You can use the address book provided by the RMX to store participant
information, such as the IP address and network communication protocol of
the participant's endpoint. The address book enables you to conveniently and
easily add participants to a conference.
The grouping function of the address book simplifies the creation of a
conference. Different from the function of adding a single participant to the
conference, the grouping function can be used to quickly add two or multiple
participants to the conference at the same time.
If the RMX system is registered to a directory server, the address book
contains the following two types of directories:
•
Local Directory: The information of conference sites added by users
through the Web management interface of RMX. This kind of address
entries are saved in the local RMX system, and can be edited, deleted, or
exported by users.
•
Global Directory: the global address book entries stored on the external
directory server which have been integrated with the RMX system. These
address entries are stored in the directory server, and cannot be edited.
Located in the rightmost part of the Web interface, the Address Book pane
shows the participant information stored in the address book. A user can
perform multiple operations through the toolbar buttons at the upper part of
the pane (e.g. creating a participant, defining a participant group, deleting a
participant or participant group, refreshing the address book, switching to
display the address on the local or directory server, importing/exporting the
address book, and searching a participant).
Address Book
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Adding a Participant to the Local Directory
You can add the information of a new participant to the local directory in the
following two ways:
•
•
Create a participant in the address book.
Add a participant in the ongoing conference to the address book.
Creating a Participant in the Address Book
Click the
button on the Address Book pane to add a new participant,
and enter the "New Participants-> General" interface.
General Settings
New Participants – General
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The table below explains the detailed meanings of these parameters.
Configuration Description of New Participants – General
Parameter
Description
Name
Enter a name to identify the participant.
If the network type is set to H.323, enter the IP address for the
participant's endpoint.
IP
If the network type is set to SIP, enter the routing address for
the participant's endpoint.
Address/Routing
Address
This item is optional if an H.323 alias or SIP address is set in
the "Alias"/"SIP address" check box below.
Select the network communication protocol used when the
participant's endpoint dials in to the conference: H.323 or SIP.
The option in the "Alias"/"SIP Address" check box will change
along with the network type selected here.
Type
If the network type is set to H.323, select the alias type of H.323
or E.164 in the right drop-down list, and then enter the related
alias.
Alias/SIP Address
If the network type is set to SIP, select the SIP address type in
the right list, and then enter the related address.
This item is optional if the IP address of the endpoint is set.
If the device is a standard endpoint, select No Cascade.
If the device will be a cascaded link to another MCU, set the
master/slave relationship of the RMX relative to the participant:
If the RMX is the master, select Master, otherwise select Slave.
In the cascading mode, you need to set the following three
items: Dialing Direction, Extension and DTMF.
Cascading
Select the dialing direction:
•
Dial-in: The participant's device dials in the conference at the
local RMX. It is unnecessary to set the items Extension and
DTMF if this option is selected.
Dialing Direction
•
Dial-out: The local RMX dials out to the participant’s device.
Note: the Dialing Direction option is available only if the
Cascading option has been set to Master or Slave.
Use this field in case the user would like to send an extension
field to the remote end.
Extension
Password
Enter a DTMF code that will be sent upon connection to the
remote end.
If this option is selected, the participant will be defined as an
audio participant, and the system does not support video input
and output capabilities.
Audio Only
To add a participant who can communicate only through Polycom VBP (previously
known as V2IU), you need to enter the IP address of V2IU in IP Address and the E.164
number of endpoint in Extension. Only in this way can the system successfully call this
participant.
Example of cascading configuration
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Chapter 8 – Address Book
There are two sets of cascaded RMX devices (RMX_1 and RMX_2). The
information is as follows:
RMX_1
IP: 172.22.176.9
E.164 Prefix (Register to a GK): 80
ID of Master Conference (Dial out from): 1234
RMX_2
IP: 172.22.176.10
E.164 Prefix (Register to a GK): 80
ID of Master Conference (Dial into): 2222
Password of Master Conference (Dial into): 1111
To set the RMX_1 as the master device and dial to the conference at the
RMX_2, perform the following configuration at the RMX_1:
Cascading Configuration – RMX_1
At the same time, configure as follows at the RMX_2:
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Cascading Configuration – RMX_2
Advanced Setting
Usually, you only need to set the parameters on the General tab, and accept
other default settings of the system. However, to set advanced parameters,
click the Advanced tab.
New Participants - Advanced
The table below explains the configuration parameters.
Configuration Description of New Participants – Advanced
Parameter
Description
Specify the line rate of the participant’s endpoint. "Auto"
indicates using the line rate specified by the RMX system.
Line rate
Move the corresponding slider to adjust the volume
transmitted/received by the participant. Each grid increases
or decreases the sound by 3dB. The adjustable range is
1~10 (in the ascending order), while the default value is
Broadcasting/Listening
Volume
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Parameter
Description
5dB.
Set the Email address used by the participant to receive
conference notices from the system. Up to 2 Email
addresses can be set by separating them with a “;”. For
example, enter
Email Address
Enable P+C
Used only for the Polycom ViewStation series endpoints.
The ViewStation series endpoints can send and receive
dual streams in a conference only if this option is selected.
Other Information
To add other information for the participant such as company name and
contact phone, click the Information tab and configure Info1~Info4, then click
OK.
Adding a Participant from an Ongoing Conference
You can also add a participant in an ongoing conference to the local directory.
Operate as follows:
1
2
Click the desired conference in the Conferences list pane.
On the list pane, select the participant to be added, and then click the
button or right-click the participant, and then click "Add Participant to
Address Book".
Defining a Participant Group
A group is a collection of pre-defined participants. With the grouping
function, you can conveniently add a group of participants to the conference.
For example, to frequently hold conferences of the marketing department,
you can create a group named “Marketing Team” that contains the endpoints
of all the marketing department participants. You can invite all the members
to the conference to be held.
To define a group:
1
2
3
In the Address Book pane, click the
area, and then click "New Group".
button or right-click in the blank
The New Group page appears. Enter the name of the group in the "Group
Name" field, e.g. “Marketing Team”.
Click Add From Address Book. In the participant list that appears, select
the desired participant, then click OK.
To select multiple participants at one time, click the desired participants
one by one while pressing down the Ctrl key, or select adjacent ones
while pressing down the Shift key. To delete an added participant from
the group, select it and click Remove.
4
You can also delete multiple participants from the group. Click OK on the
New Group page to add the new group to the address book.
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Modifying a Participant/Group
To modify the participants or groups stored in the local directory, right-click
the participant or group to be modified in the list and then click Participant
Properties or Group Properties to display and modify the detailed
parameters.
Deleting a Participant/Group
To delete a participant or a group from the local directory, click the
participant or group to be deleted in the list, and then click the
button.
Alternatively, right-click the participant or group, and then click "Delete
Participant" or "Delete Group". In the confirmation dialog box that appears,
click "OK".
You can also select the participant or group to be deleted, and then press the
“Del” key to delete it.
Importing and Exporting the Local Directory
Exporting the Local Directory
A user can export entries from the local directory as a .csv file, for the purpose
of backup or sharing between RMX systems.
To export the local directory:
1
2
3
Click the
button at the upper part of address book pane.
The dialog box for downloading file appears. Click "Save".
Select or enter the path of saving this file at the local computer, and then
click "Save". The local address book will be saved at this specified path as
a .csv file.
The groups defined in the address book cannot be exported.
Importing the Local Directory
To import the local directory:
1
2
3
Click the
button at the upper part of address book pane.
The interface for importing the address book appears. Click "Open".
Select or enter the path where the address book file (.csv) to be uploaded
is located, and then click "Open" to return to the interface for importing
the address book.
4
Click "Upload".
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Chapter 8 – Address Book
When uploading an address book file, the participants in the current address book
won't be overwritten by entries with identical participant names in the uploaded file.
Internal GK server
The RMX system has been successfully integrated with internal GK server
from version V2.4.3, which allows endpoints register RMX as its gatekeeper.
Internal GAB server
The RMX system has been successfully integrated with internal GAB server
from version V2.5.0, which allows endpoints register global directory service
or GAB to RMX from endpoint side.
Directory Service
If the RMX system has been successfully integrated with a directory server,
the information for other sites registered to this directory server will be
synchronized to the address book for RMX. The RMX system allows you to
register to the GAB or LDAP directory service provided by Polycom CMA™
v4.0 and internal GAB server.
Enabling Builtin GAB Server
In the Web interface, click the "Setup->Directory Service" menu item at the
upper left part to enter the Directory Service interface.
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Select “Builtin Gab Server Setting”, the RMX can work as GAB server and
endpoints can get directory address by registering to it, enter the password if
any.
Configuring Directory Service
In the Web interface, click the "Setup->Directory Service" menu item at the
upper left part to enter the Directory Service interface.
Select the directory service type from the Type list. "None" is selected by
default, indicating that directory service is not used. Depending on different
directory service modes selected from "Type" by users, the system requires
configuring different parameters.
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GAB Server
To register RMX to the GAB server, select "GAB" from "Type".
Settings for the GAB server
Configure the parameters according to the table below:
GAB Configuration Parameters
Parameter
Server
Description
Set the IP address of GAB server.
Enter the password (if available) of global directory.
Password
LDAP Server
To register RMX to the LDAP server, select "LDAP" from "Type".
Settings for the LDAP server
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Configure the parameters according to the table below:
LDAP Configuration Parameters
Parameter
Server
Description
IP address of the LDAP directory server
LDAP server port No.
Server Port
Base DN
(Distinguished
Name)
LDAP Base DN
LDAP authentication type. Depending on different
authentication types selected by users, the system requires
configuring different options.
Authentication
Type
Use SSL (Security
Socket Layer)
Specify whether to use SSL secure transmission or not.
LDAP server domain name
Domain Name
Bind DN
(Distinguished
Name)
LDAP bind DN
User Name
Password
User name of the LDAP directory
Enter the password (if available) of LDAP directory.
After the configuration is finished,
service is successfully registered, or else
will be displayed if the directory
is displayed.
Viewing the Global Directory
After the directory server is successfully registered, the global directory
buttons ( ) on the address book pane will be activated. The
table below defines the functions of these buttons:
Function Definitions of Global Directory Buttons
Button
Function
The global directory will be automatically refreshed at regular intervals
to synchronize the address change on the directory server. You can
click this button to manually refresh the global directory.
This button is available when the global directory list is displayed. Click
this button to switch to the local directory list.
This button is available when the dynamic GAB address is displayed.
Click this button to switch to the dynamic GAB address.
Display the local and dynamic GAB directory lists.
Click the
button on the address book pane to display the global
directory list, as shown below. The list shows the information of other
endpoint sites registered to the directory server. The green icon indicates that
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this endpoint can be used to dial in to the conference, and the grey icon
indicates that this endpoint is offline.
Global Directory List
Searching Directory Entries
A user can use the "Search" function of address book to fast find the specified
participant or participant group when the address book stores the
information of numerous participants.
To search for a participant or participant group, enter the name of participant
or participant group to be queried in the search box
on the
address book pane, and click the button. You can enter the full name of
the participant or group for accurate searching or the keyword in this name
for fuzzy searching.
To return to the address book after searching, clear the entered keyword, and click to
re-query.
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9
Conference/Participant
Monitoring
Through the real-time conference monitoring platform of the system, you can
easily monitor ongoing conferences; track participants and conference
progress, and perform control operations as needed. With the RMX, you can
implement two types of monitoring operations:
•
Conference monitoring – On the main window, view the ongoing
conferences and information about the specified conference and specified
video, and change the conference control, management and other
parameters as needed.
•
Participant monitoring – View the status and detailed parameters of
participants, change the multi-screen layout of the endpoint, and set a
message overlay to be viewed by the site.
Conference Monitoring
Viewing Conferences List Pane
The Conferences list pane always shows information about ongoing
conferences. The table below explains conference information.
Conference Information
Parameter
Conference Information
Name
The interface displays the conference name.
The interface displays the status of the ongoing conference. No
indication will be displayed if the connection of participants is normal.
Corresponding indicators appear with a warning icon at the
occurrence of the following statuses:
•
•
•
Audio – Problems with the participant’s audio
Empty – No participant is connected.
Faulty Connection – Participants are connected, but the
connection is problematic.
Status
•
•
Not Full – Not all the defined participants are connected.
Partially Connected – The connection process is not yet
complete, and the video channel has not been connected.
•
•
Single Participant – Only one participant is connected.
Video – Problems with the participant’s video
Number
The Conference ID assigned to the conference
Conference start time
Start Time
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Parameter
Conference Information
End Time
The time the conference is expected to end
For multi-screen conferences, you can click
next to the conference name to
display details of the four video stream channels and one pure audio stream
channel, including the video protocol, video format and conference
bandwidth of each video stream. When you click each channel of video
stream or audio stream, the participant list will show the information about
participants that access the related conference with this channel of
audio/video capability.
Viewing Conference Parameters
In addition to the status information shown in the conference list, you can
view detailed parameters of an ongoing conference. Double-click the
conference to be viewed or right-click it, and then click Conference Properties.
The Conference Parameters interface shows the configuration of the
conference. Here you can change the end time, password and chairperson
password for the conference, adjust the conference layout, set the conference
message overlay, conference name and customized polling, etc. The
unavailable options cannot be modified.
Conference Control
Changing End Time
When a conference is created, its duration is also set. The default duration is 8
hours.
When a conference is occurring, you can extend or shorten its duration by
changing its End Time. You can also manually delete an ongoing conference.
To change the conference duration:
1
2
Double-click the desired conference in the Conferences list pane.
On the General tab of the Conference Parameter interface, change End
Time, and then click OK.
The conference duration cannot exceed 720 hours (30 days).
To manually terminate a conference:
1
2
In the conference list, click the conference to be deleted, and then click the
button, or right-click the conference, and then click "Delete
Conference".
In the confirmation dialog box that appears, click OK.
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Locking/unlocking a Conference
When an ongoing conference is locked, all the endpoints cannot dial into the
conference by themselves. After the conference is unlocked, any endpoint can
dial into the conference.
To lock or unlock a conference, select one of the following two modes:
•
Select the conference in the conference list, and then click the locking
button /unlocking button on the pane, or right-click the
conference, and then select "Conference Lock"/"Conference Unlock"
from the shortcut menu.
•
Double-click this conference to enter the conference parameter interface.
On the "Advanced" tab interface, select or deselect the "Conference Lock"
check box.
Setting the Talk Hold Time
In the voice activation mode, if the talk of a participant reaches the set time,
this participant will be automatically set to the speaker. In different video
modes, different display rules apply to the speaker's endpoint:
•
In the Lecture Mode, if a user sets to automatically select a lecturer
through voice activation, the speaker will become a lecturer and be
displayed in full screens at other participants' endpoints, and the
speaker's endpoint will display the screens of other sites.
•
In the same multi-screen layout mode, the image outline at the speaker's
endpoint will be highlighted when multi-screen windows are at the same
size. While, if the multi-screen windows are at different sizes, the image
of the speaker's endpoint will be switched to the largest window.
To set the talk hold time, double-click this conference to enter the conference
parameter interface. Enter the time in the "Talk Hold Time" text box on the
"General" tab interface, in the range of 1-60 seconds.
Changing Conference and Chairperson Passwords
1
In the Conferences list pane, double-click the desired conference.
2
On the General tab, set Conference Password and Chairperson Password,
and then click OK.
Choose a personalized layout
You can change the multi-screen mode and multi-screen layout of an ongoing
conference. The initial multi-screen mode and screen layout of the conference
accords with the conference profile.
To select a conference multi-screen mode:
1
2
In the Conferences list pane, double-click the desired conference.
Click the "Video Settings" tab on the conference parameter interface.
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3
Select the required mode in "Multi-screen Mode".
―
Lecture Mode: All the participants’ endpoints will display the
lecturer in full screens, and the lecturer’s endpoint will display other
participants according to the layout set here. After this option is
selected, the "Lecture" option is activated. Specify a lecturer in the
drop-down list. "Auto" indicates that the voice activation feature will
be used to select the participant whose talk time reaches the defined
―
Same Layout: All the participants' endpoints in the conference will
display the same multi-screen image according to the layout set here.
This setting will allow sites to see their own loopback images.
To set multi-screen layout:
Based on the selected multi-screen mode, a user can set to automatically
select the multi-screen layout according to the number of added participants
or specify a fixed multi-screen layout.
To set automatic multi-screen layout:
1
2
Click "Auto" at the left part of the multi-screen setting area to display the
automatic multi-screen layout pane.
Select the largest multi-screen layout so that the conference site displays at
most the number of multi-screen windows set here. In this mode:
―
―
When the number of participants is smaller than or equal to the set
number of multi-screens, the system displays multi-screen image
according to the actual number of participants and in line with the
When the number of participants is greater than the set number of
multi-screens, the system uses the voice activation feature, and
switches to display the first participants who speak loudest with the
largest multi-screen layout selected here. If the number of
participants is greater than 4 and the maximum selection is
system will display the first four participants who speak loudest
using the layout.
, the
To set fixed multi-screen layout:
Click the desired layout number, and then select the desired layout. The
interface shows the thumbnail of the layout. For the video display in each
video window, you can select one of the following modes from the
drop-down list:
•
Auto: This option is selected by default. Each multi-screen window will
automatically select to display a conference site based on the information
about connected participants.
•
Automatic Polling: by default, if the set multi-screen number is smaller
than the number of connected participants, the window will display
images of the rest participants in turn. The administrator can also specify
the specific conference sites to be displayed in turn. For details, see
conference sites is the value of Automatic Polling Interval.
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•
Directly select an endpoint conference site to be displayed at the window.
•
•
If the "Symmetric Layout" option is selected, a user can only select the
multi-screen layout with the same size of windows.
In the Same Layout mode, participants will view the video of their conference
sites.
Set Viewers and Hosts
Define the viewers and hosts in a conference, in spite of the multi-screen
mode strategy for a conference; specify the fixed target conference site for a
participant to watch. This function has the following limitations:
•
Used only for multi-screen conferences satisfying the following
conditions:
―
Conferences using fixed multi-screen layout, with the number of
participants equal to the number of selected multi-screen panes plus 2
Conferences which are not in 16 multi-screen layout
―
―
The multi-screen pane has been set to display a fixed conference site
None of the video stream channels has a capability of H.263, 4CIF
•
•
•
The viewer must be an endpoint which uses the first channel of video
stream capability to access the conference.
The endpoint which has been appointed as the chairperson cannot
become a viewer.
If the conference is a single channel conference with a capability of 4CIF
or CIF, up to 7 endpoints can be displayed on the conference screen when
this function is enabled.
Set viewers and hosts:
1
2
3
In the Conferences list pane, double-click the desired conference.
Click the Video Settings on the conference parameter page.
Specify the viewers and hosts on the bottom of the page, and then click
OK.
Customized Polling
The administrator can customize a polling queue so that the multi-screen
window which has been set to do automatic polling can display the
conference sites one by one in the queue. The display sequence is the same as
the sorting sequence in a queue.
Set the polling queue:
1
2
In the Conferences list pane, double-click the desired conference.
Click Customized Polling on the conference parameter page to display the
list of current participants.
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3
Select the conference site you want to poll from the list of All Participants,
and click Add. The list of added conference sites will be displayed in the
Polled Participants list.
You can also use "Ctrl + targets" or "Shift + targets" to add multiple
conference sites at once. Click Add All to add all conference sites at once.
4
If necessary, you can adjust the sequence by dragging and moving the
conference sites in the polling list up and down, or by clicking the triangle
button
at the bottom of the list. The actual polling will abide by the
defined sequence in the list.
Roll Call
By using the roll call function, the conference organizer can easily switch the
conference sites to be roll called for one-to-one communication while other
conference sites are muted.
To do roll calling:
1
2
In the Conferences list pane, double-click the desired conference.
Click Video Settings on the conference parameter page to select a fixed
multi-screen layout.
When doing roll calling, we suggest that you select the 1 multi-screen
layout in Lecture mode and 2 multi-screen layout in Same Layout mode,
so that you can operate more directly and intuitively. Roll call cannot be
used for the 1 multi-screen layout in Same Layout mode.
3
4
Select Roll Call. The window used for roll call will display the
indicate that the conference sites in this window are allowed for speaking,
whereas the conference sites in a window without this tag will be muted.
tag to
Specify a roll call conference site or a conference site to be roll called based
on different multi-screen modes:
―
In Lecture mode, the lecturer's conference site is a roll call conference
site. Select a conference site to be roll called in the window showing
the
tag, and then click Apply.
―
In Same Layout mode, there will be two windows showing the
tag. Specify the roll call conference site in one of the windows, select
the conference site to be roll called in another window, and then click
Apply.
Setting Message Overlay for Conference
When a message needs to be sent to all participants in a conference, you can
set the message overlay to be displayed on all participants’ endpoints screen.
To set a message overlay:
1
2
In the Conferences list pane, double-click the desired conference.
On the conference parameter interface, click the "Message Overlay" tab,
and set the related parameters.
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Setting Message Overlay
Parameter
Description
Select this option to enable message overlay. Then you can set
other parameters.
Enable
Contents
Font Size
Enter the content to be displayed.
Set the font size of the message overlay.
Set the color matching scheme for the message overlay font
and background.
Color
Display Times
Move the slider to set the display times of the message overlay.
Move the slider to set the display speed of the message
overlay. If the display speed is set to 0, the message will be
displayed in the center of the screen as a banner.
Display Speed
Move the slider to set the vertical boarder of the message
overlay.
Vertical Boundary
Transparency
Move the slider to set the contrast of the message overlay.
Setting the Conference Name
The conference name is also the endpoint name, which marks each site on the
viewed screen. The site name displayed at each participant's endpoint
comes from the system name set for the endpoint.
To set the conference name:
1
2
In the Conferences list pane, double-click the desired conference.
On the conference parameter interface, click "Site Name" to enter the site
setting interface. Select the "Always show site name" check box, and set
the related parameters. You can set the Font Size and Overlay Position.
In the video switching conference mode, you cannot set the conference Message
Overlay or conference name.
Specify the Dual Stream Sender in a Cascading Conference
When the profile used by a cascading conference has the root cascading mode
can specify a participant in the conference as the dual stream sender so that
only the dual stream sender can send dual streams in the conference. If no
dual stream sender is specified, all participants can send dual streams.
Specify a dual stream sender:
1
2
Click the conference to be configured on the Conferences list pane, and
then click on the toolbar.
On the popup page, right-click the participant you want to configure in
the participant list, and then click Become a Dual Stream Sender.
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The information for the participant who has been set as a dual stream
sender will be displayed in Current Dual Stream Senders, and
also be displayed next to the role icon for that participant in the
participant list.
will
Participant Monitoring
Participant Monitoring Pane
When a conference is occurring, you can view detailed status and properties
of each participant's endpoint and perform related setup and operations
through the Conferences list pane.
Viewing Participant List
Click an ongoing conference in the conference list. The list pane then shows
all the participants connected to the conference and those not connected to
the conference but added to the participant list. For multi-screen conferences,
you can click
next to the conference name, and then select an audio/video
stream, the list pane will display the corresponding participant of this
audio/video stream.
Description of Participant List Parameters
Parameter
Description
Displays the name and type of the participant:
•
•
•
Audio Participant – Connected to an audio user
Video Participant – Connected to a video user
－ Recording Link
Name
Displays the connection status of the participant:
•
Connected – The participant is successfully connected
to the conference.
•
Disconnected – The participant is disconnected from
the conference. This status applies only to defined
participants.
•
Partially Connected – The connection process is not
yet complete, and the video channel has not been
connected.
Status
•
•
Connecting – the participant is being connected to a
conference
Re-inviting – the connection has not been set up
successfully yet, and the system is trying to re-invite the
participant
•
Faulty Connection – The participant is connected, but
problems occurred in the connection, such as
synchronization loss.
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Parameter
Description
Displays the participants role or function in the conference:
•
•
– Regular participant
– The participant will be defined as the conference
chairperson and have more privileges to manage
conferences through the endpoint interface.
Role
•
•
– This participant is defined as the lecturer.
– This participant is both the lecturer and the
chairperson.
•
– This participant has asked to speak
IP Address
Alias
The participant’s IP address
The participant’s Alias Name
Video Sources
(video switching
conferences only)
The target conference site watched by the current participant.
•
•
Dial-in – The participant dials in to the conference.
Dialing Direction
Dial-out – The system calls the participant.
Displays the status of the participant’s audio channel: If the
participant’s audio connection is normal and the channel is
neither muted nor blocked, no indication is displayed.
•
•
•
Muted – The selected endpoint is muted by RMX so
that its audio cannot be sent to other conference sites.
Blocked – The selected endpoint is blocked so that it
cannot hear the audio of other conference sites.
Audio
– The selected endpoint is muted and blocked at the
same time.
•
•
– The selected endpoint has been muted locally.
Lecturer – The selected endpoint is the lecturer's or
speaker's.
Displays the status of the participant’s video channel: If the
participant’s video connection is normal and the channel is
neither suspended nor secondary, no indication is displayed.
Video
•
Suspended – Video transmission from the endpoint to
the conference is suspended.
•
Secondary – Participant is connected only through the
audio channel due to problems with the video channel.
Indicates that the endpoint is using encryption for its
connection to the conference.
Encryption
The participant has the Far End Camera Control (FECC)
Token and is capable of conducting FECC.
FECC Token
FECC Token can only be allocated to one participant at one
time. If no participant uses the FECC function, this icon is not
displayed.
Content Token
The participant is sending dual streams.
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Viewing Participant Properties
To view detailed parameters of a participant, double-click this participant in
the participant list, or right-click the participant, and then click "Participant
Properties".
The parameters displayed on the General, Advanced, and Information tab
pages are the same as those for adding a new participant. For explanation on
The Connection Status tab shows the status and detailed information of the
participants, including time of connecting/disconnecting, cause of
disconnecting, network transfer rate, packet loss ratio, audio, video etc.
In the "Multimedia Settings" tab page, you can set whether to mute, block, or
suspend a participant or not.
Participant Control Buttons and Menus
You can control and modify the participant’s connection status of an ongoing
conference through the buttons in the Participant list pane, the Participant
right-click shortcut menu, and the Participant Properties interface.
The table below explains all the buttons in the Participant list pane.
Buttons in the Participant List Pane
Button Name
Description
Define a new participant. For more information about
Connect
Participant
Connect a disconnected defined dial-out participant to
the conference.
Disconnect
Participant
Disconnect the participant from the conference.
Delete
Participant
Delete the selected participants from the conference.
Mute the specified endpoint so that the audio of this
endpoint will not be sent to the conference. The Audio
Muted indicator appears in the participant list and the
Mute Audio
Unmute Audio button becomes active ( ).
Participant’s audio transmission to the conference
resumes. The Mute Audio button becomes active (
Unmute Audio
).
Suspend the video transmission from the participant to
the conference. The suppressed participant’s video is
not transmitted to the conference but the participant still
receives conference video. The Suspend Video
Suspend Video
indicator appears in the participant list and the Resume
Video button becomes active ( ).
Participant’s video transmission to the conference
resumes. The Suspend Video button becomes active
Resume Video
Block Audio
(
).
The audio of the specified endpoint is turned off. The
audio from the conference will not be sent to this site,
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Button Name
Description
but the conference can still receive audio from this site.
The Audio Blocked indicator appears in the participant
list and the Unblock Audio button becomes active ( ).
Conference audio transmission to the participant
resumes. The Block Audio button becomes active (
Unblock Audio
).
Monitor the image of the participant's site. After you click
this button, a new window appears, displaying the
image of this participant's site that is received by MCU.
Monitor
Add Participant Open the address book, and then select the desired
to Address
Book
participants. For more information about the address
Start Recording Start conference recording.
Pause
Recording
Stop conference recording temporarily.
Stop Recording Terminate conference recording.
Participant Right-click Shortcut Menu
In the participant list, right-click any connected participant to display the
shortcut menu. Through this shortcut menu, you can conduct common
participant control operations. If you right-click an unconnected but defined
participant, the shortcut menu only provides some of the above operations.
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Participant Control Operations
Mute a Participant
The muted participant cannot speak. If you want to mute a participant in the
conference, you can choose one of the following methods:
•
Select the participant to be muted from the list, and then click the mute
button at the upper part of the pane.
•
Right-click the participant to be muted in the list, and then select Mute. If
you want to mute all participants other than the selected participant,
select Mute All Other Than the Selected.
The
tag will be displayed in the audio bar for the muted participants.
Ask to Speak
In a conference, if a muted participant's endpoint wants to talk, he/she can
press the * key on the remote control to active the keypad and then press 99 to
send a request to the conference administrator. The administrator will see a
dynamic Ask to Speak icon
next to the participant's role on the Web
management page. This icon lasts for 30 seconds before disappearing.
Specify a Fixed Dual Stream Sender
In a conference, each endpoint can send dual streams by default. The
administrator can also specify a participant to be the dual stream sender and
only this participant is allowed to send dual streams.
Specify a participant to be a dual stream sender:
Right-click the participant to be configured in the list and select Become a
Dual Stream Sender. The
participant.
tag will be displayed in the role bar for this
Switch the Target Conference Sites (Video Switching Conferences Only)
When video switching conferences are held, the administrator can randomly
switch the target conference site's video watched by the participant's
endpoint.
To switch the target conference sites, you can use the following two methods:
•
(Recommended) Double-click the participant in the target conference site
to be switched in the list, and then click Video Settings. Select the
conference site you want to watch from the drop-down list in the
window.
•
Right-click the participant in the target conference site to be switched in
the list, and then select Change Video Source. Select the conference site to
be watched from the popup list.
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Manually move the participant to another video stream channel.
In the conference, you can move a participant from one of the video stream
channels to another video stream channel with lower level quality parameters,
and the video accessing capability for this participant's endpoint will be
automatically reduced to the capability for the target video stream without
disconnecting the conference. The participant cannot be moved to a video
stream which has higher level of video stream quality.
Move the participant to another video stream channel:
1
In the Conferences list pane, click
next to the conference name to
expand the audio and video stream items, and then click the video stream
where the participant you want to move is located.
2
3
Click and drag the participant you want to move in the participant list,
and the cursor turns into
.
Drag and move the participant to the target video stream in the
conference list. You release your mouse key when the target video stream
is highlighted so that the participant can be moved into the video stream
successfully.
Monitoring an Endpoint's Conference Site
The administrator can monitor the real-time video of any participant directly
through the Web interface.
To monitor the real-time view of an endpoint's conference site:
Select the participant to be monitored in the list, right-click it and select
"Monitor", or click the operation button
on the pane. A new Web video
window appears. To implement this function, you need to install the Active
control. Your IE needs to be compatible with this control.
Prevent an Endpoint from Being a Lecturer
When necessary, a specific participant can be disallowed from speaking.
To prevent a participant from being a lecturer:
1
2
Double-click this participant to enter the Participant Properties interface,
and select "Advanced".
Select the "Cannot be set as a lecturer" checkbox.
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I Frame Suppression
In the event of severe packet loss, the endpoint will frequently request I frame,
which will affect other participants' video quality. By selecting the I frame
suppression function for the participant who has poor network conditions,
you can reduce MCU's I frame responses to this participant, as well as to
prevent this endpoint affecting other participants.
To enable I frame suppression:
1
2
Double-click this participant to enter the Participant Properties interface,
and click "Connection Status".
Check the Enable I-frame Suppression checkbox, and enter the I frame
response interval of MCU in the I-Frame Suppression Interval textbox.
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10
Users and Connections
Users who are defined in the Web interface can log into the Web management
interface to complete authorized operations. The system supports three user
connection levels:
•
Chairperson
Operator
•
•
Administrator
A chairperson can only manage ongoing conferences and participants, but
cannot have access to the configuration program of the system.
An Operator user can perform all the RMX tasks a Chairperson does. In
addition, Operators can also view the RMX configurations.
An Administrator user can perform all the tasks of Chairpersons and
Operator users. In addition, Administrators can perform all configuration
and maintenance tasks.
Administrator and Operator users can verify which users are defined in the
system. Neither of them can view the user passwords, but an Administrator
user can change the passwords that define users in the system.
The Users Pane lists the currently defined users in the system and their
authorization levels. The authorization level dictates a user’s capabilities
within the system. The pane also enables the administrators to add and delete
users.
By default, RMX has one administrator. It is recommended that you define
users with different privileges, and change the default administrator's
password to prevent system invasions.
The name and password for RMX's default administrator are both
"POLYCOM".
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User List
User List Pane
To view the defined users for the current system, click Users in the RMX
Management pane. The defined user list appears in the list pane located on
the right side.
The user name displayed in the list is the login name for the user to connect to
the system’s Web pages, with its permission level indicating the user’s
authorization level.
Click a column header to automatically sort users by name or authorization
levels, which makes it easy for the administrator to manage users.
Defining New User
Only users with Administrator privileges are allowed to define new users.
To create a new user, click the button in the User List pane, or right-click
in the blank area of the list and then click "New User". The New User
interface appears.
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New User Settings Page
Description for New User Settings
Parameter
Description
User Name
Enter the user name for logging in to the system’s Web page
Enter the 4-12 character password for logging in to the
system’s Web page.
Note: If the enhanced password function is enabled, you must
enter a password comprised of letters, numbers and special
characters (~` ! @ # $ ^ * ( )_- [ ] ; : , . / ?), with a length of 8-40
characters. For information on how to enable the enhanced
Password
Authorization
Level
Set the authorization level of the user to Administrator,
Operator, or Chairperson.
Receive the Email
When System
Alerts
If enabled, the user will receive an Email when a system alert is
generated. It is only available for Administrator-level users.
Enter the Email addresses for recipients here if Receive the
Email When System Alerts is enabled.
Email Address
Deleting User
Only users with Administrator privileges are allowed to delete defined users.
To delete a user, click this user in the user list and then click the button,
or right-click this user and select "Delete User".
Modifying User Password
Only users with Administrator privileges are allowed to modify passwords
of other defined users.
To modify the password of a user, right-click the user you want to modify in
the user list and select Change User Password. The page for password
modification appears. Enter the old password, new password, and
confirmation password to complete the modification.
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Chapter 10 – Users and Connections
Viewing User Connection
User Connection List
The Web management page for the system can list all connections (all users,
servers, or others logged into the system,) to the Web interface.
To view connected users, click Connections in the RMX Management pane.
The list of connected users including the following information is displayed
in the list pane on the right side.
•
User login name
•
Authorization level of the user (conference chairperson, operator, or
administrator)
•
•
User login time
User computer name or ID
The administrator can use the
button on the pane to disconnect the
logged-in operator or chairperson user.
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11
IP Network Services
Click "IP Network Services" in the RMX Management pane to display the
related IP information setting page on the list pane. The corresponding IP
information of the system will be displayed on the list pane, including the IP
addresses and Gateway addresses for port LAN1 and LAN2, and the
addresses of the NAT server and DHCP server.
IP Network Service Page
Right-click a LAN port and click "Properties" to display the "IP Network
Services" interface. You can view and modify the detailed parameter
information here.
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Chapter 11 – IP Network Services
LAN Setting
Configure the LAN information in the "IP Network Services" interface.
IP Network Services – LAN Port Setting Interface
LAN Port Setting Parameters
Parameter
Description
Only displayed on the LAN2 settings page. Selecting this
option allows you to use the LAN2 port as the backup of
the LAN1 port so that the LAN2 port can load-balance with
the LAN1 port or take over the network data transmission
LAN Backup (LAN2
Only)
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Parameter
Description
work when the LAN1 port is unavailable.
Use LAN1(2)
DHCP
Enables/disables the network port.
If the user network is configured with a DHCP (Dynamic
Host Configuration Protocol) server, select this option to
automatically obtain the IP address.
Deselect this option to use a static IP address, in which
case you need to configure the next three options.
IP Address
Set the IP address for this network port
Set the Subnet Mask for this network port.
Subnet Mask
Set the gateway address of this port. If Set as Default is
selected and no matched static routes are found, the
system packets will be transmitted via this gateway by
default. In this case, a default route is displayed in the list
of "IP Network Services->Routers" page. For details, see
Gateway
The Network Address Translation (NAT) function of the
system enables you to translate the private network IP
address of packet into a public network IP address before
transmission. To enable NAT, select this check box and
then set the public network IP address to be displayed to
the outside in the NAT IP field.
NAT
Used in combination with the DHCP option. When the
DHCP check box is selected, this option allows you to
obtain the DNS server address automatically from a
DHCP server in the network.
Obtain DNS Server
Address Automatically
If you did not select the option for automatic DNS address
discovery, you must enter the preferred/alternate DNS
server addresses here for the system to resolve domain
names.
Preferred/Alternate
DNS Server
Set the speed/duplex modes for LAN ports. The system
supports the 10/100M Full Duplex or Half Duplex mode
and the 1000M Network mode. You can also select Auto
to use auto-negotiation.
LAN Speed
Note: Contact the network administrator before setting
"LAN Speed" to ensure that the link rate of switch is
matched with the MCU port.
Routers
In the "IP Network Services" interface, click "Routers" to configure the routing
information.
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Chapter 11 – IP Network Services
IP Network Services - Routers
The Routers page displays the information for the configured routes in the
system. The RMX 1000 packets will be transmitted via these static routes. You
can modify or delete an existing route by selecting the route, or just click the
New button to create a new route. The table below shows the descriptions for
route parameters.
Routers Setting
Parameter
Description
Set the IP address for the sending router of packet
transmission
Router IP Address
Remote IP Address
Subnet Mask
Set the target network address for packet transmission
Set the subnet mask for the target network
You cannot modify the default route on this page. To set the default route, select the "IP
Network Services->Properties" page, and then select the "Set as Default" check box
Gatekeeper
In the "IP Network Services" interface, click "Gatekeeper" to configure the
gatekeeper information.
If a gatekeeper device is configured on your network, you have the option to
register RMX with the gatekeeper and configure the related parameters.
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IP Network Services - Gatekeeper
The table below explains the specific meanings for the configuration options.
Gatekeeper Setting
Parameter
Description
Set the IP network type for the RMX system to make a call.
You need to set it based on the call type used for the
participant's endpoint. It can be set to:
H.323： Only the H.323 call is supported.
•
SIP： Only the SIP call is supported.
•
•
IP Network Type
H.323 & SIP: The H.323 call and SIP call are supported
at the same time.
Settings of the gatekeeper related parameters are
available only when the H.323-supporting network type is
selected.
Set whether or not to register with the gatekeeper. You
must check this option to set the parameters that follow.
Registered Gatekeeper
Primary (or Alternate)
Gatekeeper
Indicates whether or not the system is registered with the
primary (or alternate) gatekeeper.
IP Address for the
Gatekeeper
Set the IP address for the primary (or alternate)
gatekeeper.
Port Number for the
Gatekeeper
The port number for the primary (or alternate) gatekeeper.
System prefix/E.164
H.323 Alias
Set the E.164 number for the system.
Set the H.323 alias for the system.
SIP Server
If your network supports Session Initiation Protocol (SIP), you can connect an
IP call with SIP.
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Chapter 11 – IP Network Services
In the "IP Network Services" interface, click "SIP Server" to configure SIP
server parameters.
IP Service – SIP Server
Configuration Description of SIP Server Parameters
Parameter
Description
Set the IP network type for the RMX system to make a call.
You need to set it based on the call type used for the
participant's endpoint. It can be set to:
H.323： Only the H.323 call is supported.
•
IP Network Type
SIP： Only the SIP call is supported.
•
•
H.323 & SIP: The H.323 call and SIP call are supported
at the same time.
Settings of the SIP server related parameters are available
only when the STP-supporting network type is selected.
Set the transport layer protocol used for communicating
with the SIP server. It needs to be consistent with the
protocol supported by the SIP server.
Transmission Type
Specifies whether to register RMX to the specified SIP
server. You need to set the SIP server related parameters
after this function is enabled.
Registration with the
server
Displays the registration status of the SIP server.
Preferred/Alternate
Server
When registration of the preferred server fails, the alternate
server will function as the current in-use SIP server.
Provides the IP address of SIP server for registration
service.
Server Address
Server Port
Provides the connection port of SIP server for registration
service.
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Parameter
Description
Provides the domain name of SIP server for registration
service.
Server Domain Name
User name provided by the SIP server for the registered
user.
User Name
Password
Password matched with the user name.
For communication with the SIP server when the RMX
system is configured on the internal network, an outbound
proxy server is required to implement traversal of the
firewall/NAT. In this case, you need to set the IP address
and port number for the outbound proxy server.
Outbound Proxy
Server
QoS
Quality of Service(QoS) is very important in transmission of high-bandwidth
audio and video data. You can use QoS to test and guarantee the following
parameters:
•
Average packet delay
Delay variation (jitter)
Error rate
•
•
In the "IP Network Services" interface, click "QoS" to configure the QoS
information.
IP Network Services - QoS
The table below explains the meanings for all QoS parameters.
QoS Parameter Settings
Parameter
Description
Select this option to enable configuration of the QoS
settings. When un-checked, the system uses the default
QoS settings.
Enable
DiffServ and Precedence are two methods for encoding
packet priority. The priority set here for audio and video
packets should match the priority set in the network
Type
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Chapter 11 – IP Network Services
Parameter
Description
routers.
•
Differv: Select when the network router uses Differv for
priority encoding. If this option is selected, enter values in
the "Audio" and "Video" fields, The value range is 0~63.
Note: If you select DiffServ but your router does not
support this standard, IP packets queue on the same
communication links with data packets. This non-prioritized
queuing greatly increases the latency and jitter in their
delivery and can negatively impact performance.
•
Precedence: Select this option when the network router
uses Precedence for priority encoding, or when you are
not sure which method is used by the router. Precedence
should be matched with "None" in the "Tos" field. If this
option is selected, enter values in the "Audio" and
"Video" fields, The value range is 0~5.
Note: Precedence is the default mode, which can provide
priority services to all types of routers and is currently the
most common mechanism.
You can prioritize audio and video IP packets to ensure that
all participants in the conference hear and see each other
clearly.
Audio / Video
The recommended priority is 4 for audio and video to
ensure that the packet delay for both is the same, that
audio and video packets are synchronized, and to ensure
lip and audio synchronization (lip sync).
Select the Type of Service (ToS) that defines optimization
tagging for routing the conference audio and video
packets.
•
Delay: The recommended default for video
conferencing; prioritized audio and video packets tagged
with this definition are delivered with minimal delay
TOS
•
None: No optimization definition is applied. This is a
compatibility mode in which routing is based on
Precedence priority settings only. Select None if you do
not know which standard your router supports.
Ports
Users can set firewall-allowed ports that are used for multimedia conference
calls. In the "IP Network Services" interface, click "Ports" to configure the
port information.
IP Network Services – Ports
The table below explains the detailed meanings of these parameters.
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Description of Port Settings
Parameter
Description
Specifies whether to define the TCP and UDP ports.
•
Leave this check box clear if you are defining a Network
Service for local calls that does not require configuring a
firewall to accept calls from external entities. When this
option is not selected, the system uses the default port
range.
Fixed Ports
•
If the firewall is incompatible with H.323, enable this
setting and specify the TCP and UDP port ranges.
Shows the default TCP/ UDP port range. The user can set
the start port number here, and the end port number will be
calculated automatically.
TCP/UDP Ports from
If the network administrator does not specify an adequate port range, the system will
accept the settings and issue a warning. Calls will be rejected when the MCU’s ports
are exceeded even if hardware ports are still available on the RMX 1000.
Email
If you want the system to send conference notification Emails to participants,
you need to configure the email servers first. Users can choose to use the
built-in Email server, or configure an external Email server for Email delivery.
In the "IP Network Services" interface, click "Email" to configure the Email
information.
IP Network Services –Email
Description of Email Settings
Parameter
Description
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Chapter 11 – IP Network Services
Parameter
Description
Configure whether to enable the configurations on Email
Use Simple Mail Transfer servers. The system can send conference notification
Protocol Servers
Emails to users only if the Email servers have been
configured.
Email Address
Set the Email address for outgoing Email messages.
Configure whether to use the built-in Email servers.
Before selecting this option, you need to ensure that the
DNS server configured on the system can work normally,
otherwise your Emails cannot be sent successfully.
Use Internal Simple Mail
Transfer Protocol
Servers
Use External Simple Mail Configure whether to use the external Email servers.
Transfer Protocol
Servers
After selecting this option, you need to configure the
address and account information for Email servers.
Simple Mail Transfer
Protocol (SMTP)
Set the address and port number for an external Email
server.
E-mail Account
Set the user name and password for the Email account.
If you configure the SMTP server address with the domain name, ensure that the
DNS-related information is configured.
Internal Network Configurations
If the RMX system has the Network Address Translation (NAT) function
enabled, all endpoints must use the system's NAT IP address to communicate
with the system via an external network. For endpoints located within the
same LAN as RMX, the user can configure the address table for the internal
network to allow the endpoint in the internal network to communicate with
RMX directly without NAT, so as to save network resources.
On the IP Network Services page, click Intranet. Click New on the page to
add the address information, and the endpoint matching this address will
communicate with RMX via the intranet. You can add the IP address or
network segment address for the endpoint.
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IP Network Services – Intranet
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12
IVR Service
RMX provides a conference Interactive Voice Response (IVR) function that
allows conference participants to use an endpoint input device (such as a
remote control) to interact with the conference following the voice and
onscreen operation prompts played in the conference.
The default IVR information is included in the factory default settings, and
the participant will hear the default voice prompts when joining a conference.
You can also customize the voice prompts if desired.
To view the IVR settings on the RMX, click IVR Setting in the RMX
Management pane. The IVR list will be displayed in the list pane on the right
side, where you can test all the stored voice prompts, switch between
different languages, or customize the voice prompts.
IVR Setting Page
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Chapter 12 – IVR Service
Default IVR Information
The "Message" bar of IVR shows the names of 12 IVR voice prompts available.
The table below shows the default IVR information.
Factory IVR Information
IVR
Information
Prompt Message
Description
This prompt will be played
when the first conference
participant connects to the
conference.
You are the first person to join the
conference.
First to join
Each participant to dial into a
conference will hear this
Welcome message as they
enter.
Welcome
message
Welcome to Unified Conferencing.
Conference
Expiration
Alert
An audio alert is played when
a conference is expiring and
will be ended soon
－
This prompt will be played
when the participant is
required to enter a
"Please enter the conference ID.
Press # when complete."
Conference ID
conference ID.
This prompt will be played if
the user enters an invalid
conference ID.
Invalid
Conference ID again.
Invalid conference ID. Please try
The
Conference is
being
recorded
This prompt will be played
when conference recording
begins.
The conference is being recorded.
The
This prompt will be played
when conference recording
fails.
Conference
recording has
failed.
The conference recording has
failed.
Invalid
Conference
Password
This prompt will be played if
the user enters an invalid
conference password.
Invalid conference password.
Please try again.
This prompt will be played
when the participant attempts
to join a password-protected
conference.
"Please enter the conference
password. Press # when
complete."
Conference
Password
The audio alert will be played
when a user successfully
applies for the conference
chairperson.
Chairman
Applied for
Successfully
－
－
－
The ring tone played when a
participant is called
Ring Tone
Music file
This music will be played for
the first conference
participant until other
participants join the
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IVR
Information
Prompt Message
Description
conference.
Invalid
Chairperson
Password
This prompt will be played if
the user enters an invalid
chairperson password.
Invalid chairperson password.
Please try again.
This prompt will be played
when the user attempts to
join a conference with a
configured chairperson
password.
Conference
Chairperson
Password
"Please enter the conference
chairperson password. Press #
when complete."
The RMX shipped with IVR information of three languages: Chinese, English
and Japanese. You can click the language options on the "Language" bar to
switch between different languages. Click the
IVR message.
button to try the related
Customizing IVR Information
RMX supports customized IVR prompts. You can upload IVR
format-compatible audio files to the system and use personalized voice
prompts during conferences.
Replace the IVR information
To replace the existing IVR information:
1
In the IVR list, click the corresponding language option for the IVR
message you want to replace, set a target IVR language, and then click the
related "Upload" button
.
2
3
The Upload File dialog box pops up. Enter the path to the audio file you
want in the file upload path box, or click the Open button to set the path,
and then click the Download button to upload the file.
A pop-up box opens and prompts you to reboot. You need to reboot the
system for all newly uploaded audio files to take effect.
Click the confirmation button to reboot your system. After the files are
uploaded successfully and the system is rebooted, you can click the
corresponding Play button
to test and play the prompt voice and verify
if the file replacement is successful.
When uploading an IVR file, the file name is restricted to alphanumeric characters, the
file format is restricted to PCM only, and the sampling frequency must be 16 or 32 KHz,
16bit, and stereo or mono.
Recording an Audio Message
You can record voice messages for different languages or customize them to
your needs for IVR service.
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Chapter 12 – IVR Service
To record audio messages, use any sound recording utility available in your
computer or record them professionally in a recording studio. Make sure that
the recorded message can be saved as a Wave file (in the *.wav format) and
that the recorded format settings are defined as the sampling frequency of 16
KHz or 32 KHz, 16 bit, and stereo or mono. The files are converted into the
RMX internal format during the upload process. This section instructs how to
use the "Sound Recorder" utility delivered with
Windows95/98/2000/XP/Win7/Vista.
Make sure that a microphone or a sound input device is connected to your
computer.
To define the format settings for audio messages:
The format settings for audio messages need to be set only once. The settings will then
be applied to any new audio messages recorded.
1
On your computer, click "Start -> Programs -> Accessories ->
Entertainment -> Sound Recorder" to display the "Sound-Sound
Recorder" dialog box.
The Sound–Sound Recorder dialog box opens.
2
3
Sound–Sound Recorder Dialog Box Click "File -> Properties" to display
the "Properties for Sound" dialog box.
Click the Convert Now button.
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Properties for Sound Dialog Box
The Sound Selection dialog box opens.
4
5
In the Format field, select PCM.
In the "Attributes" list, select 16 or 32kHz, 16 Bit, and Stereo or Mono.
Sound Selection Dialog Box
6
7
8
To save this format, click the Save As button. The Save As dialog box
opens.
Select the location where the format will reside, enter a name and then
click OK.
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Chapter 12 – IVR Service
Save the Format
The system returns to the Sound Selection dialog box.
9
Click OK. The system returns to the Properties for Sound dialog box.
10 Click OK. The system returns to the Sound–Sound Recorder dialog box.
You are now ready to record your voice message.
Recording an Audio Message
1
On your computer, click "Start -> Programs -> Accessories ->
Entertainment -> Sound Recorder" to display the "Sound-Sound
Recorder" dialog box.
2
3
4
5
6
Click "File - New".
Click the Record button. The system starts recording.
Narrate the desired message.
Click the Stop Recording button.
Save the recorded message as a wave file, click File->Save As. The Save As
dialog box opens.
Save the Recorded Message
7
Verify that the Format reads: PCM 16.000 kHz or 32.000 kHz, 16 Bit, Stereo
or Mono. If the format is correct, continue with step 10. If the format is
incorrect, click the Change button. The Sound Selection dialog box
appears.
8
9
From the Names option, select the filename created in step 7 as shown in
Save the Format.
Click OK. The system returns to the Save As dialog box.
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10 In the Save in field, select the directory where the file will be stored.
11 In the "Save as Type" field, select the .wav file format.
12 In the File name box, type a name for the message file, and then click the
Save button.
To record additional messages, repeat the above steps.
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13
CDR
RMX includes a Call Detail Record (CDR) utility, which enables you to view
summary information about conferences, as well as to retrieve full conference
information and save it to a file. The file can be used to produce reports or be
exported to external billing systems.
The Polycom RMX can store details of up to 1000 conferences. When this
number is exceeded, the system overwrites conference data, starting with the
oldest conference.
Each conference is a separate record in the MCU memory and archived as a
separate file. Each conference CDR file contains general information about
the conference, such as the conference name, ID, start time and duration, as
well as information about events occurring during the conference, such as
adding a new participant, disconnecting a participant, or extending the
length of the conference.
CDR Files
The conference CDR records can be retrieved and archived in the following
three formats:
•
Unformatted data – Unformatted CDR files with the suffix of .cdr contain
multiple records in raw data format. The first record in each file contains
general conference data. The remaining records contain event data, one
record for each event. Each record contains field values separated by
commas, as shown below. This data can be transferred to an external
program such as Microsoft Excel© for billing purposes.
CDR File – Unformatted
•
Formatted text – Formatted CDR files use the suffix of .txt. Different from
the unformatted CDR, the field value of each data in the formatted CDR
file matches its property name one by one, as shown below. This data can
be used to generate a summary report for a conference.
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Chapter 13 – CDR
CDR File – Formatte
Viewing CDR Records
To view the conference records, click the menu options
Administration->CDR on the top-left of the page. The CDR List pane appears,
showing the saved CDR records.
Parameter Description of CDR
Parameter
Description
Shows the conference name and an icon indicating whether or
not the CDR record has been written to the RMX 1000’s
memory.
Name
- CDR record saved
- CDR record not saved
Start Time
Duration
The actual start time for the conference.
The actual duration of the conference.
The reserved duration for the conference. You can check if the
Reserved Duration conference was extended or shortened by comparing the
actual Duration to the Reserved Duration.
Status
Shows the conference status.
Indicates if the CDR files have been previously retrieved to a
formatted text file (Yes/No).
File Retrieved
The functions for all these buttons on the page are as follows:
•
•
•
Refresh List - Refresh the CDR list to show newly created records.
Select All - Select all CDR records in the list.
Retrieve Files of Report Type - Save the selected CDR records to a
specified location as text of report type (.txt files).
•
Retrieve Formatted - Save the selected CDR records to a specified
location as formatted text (.txt files).
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•
•
Retrieve - Save the selected CDR records to a specified location as plain
text (.cdr files).
- Move the cursor to the lower right
corner of the CDR list to activate this hidden control. It is used for page
turning, going to a specified page or directly going to the first page/last
page.
Saving CDR Records
To save the CDR records to your local machine:
1
Select the records to save from the CDR record list.
Click the Select All button to select all the files. To select multiple files,
Ctrl-click or Shift-click the files you want according to the Windows
operation.
2
Click the Retrieve Files of Report Type button, Retrieve Formatted button
or Retrieve button, set a target storage path in the pop-up Save Files
dialog box, and then click OK to save the records as formatted/plain text.
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14
System Maintenance
System Alerts
When an error occurs in the system, the System Alerts function will be
activated. RMX will record the system alert information and generate a report
file in the *.txt format.
When a system error occurs, the system alert area blinks red until the
problem is solved.
To view the system alert, click the blinking System Alerts bar on the
left-bottom of the page to open the System Alerts pane. It shows all the
unresolved event information.
System Alerts
System Alert Parameters
Parameter
Description
Shows the date and time when the error occurred. It also shows
a severity level identifier for each error (see item Level below)
Time
Shows the severity level of the error (Major, Minor, or Startup),
each level corresponds to an identifier:
•
- Major error
Level
•
•
- Minor error
- Startup error
Description
Shows the reason of the error with more details
To download the System Alerts report file to your local computer, click the
button.
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Chapter 14 – System Maintenance
H.323 Link
H.323 Link Status
To view all connected H.323 links, click H.323/SIP H.323 Link on the
left-bottom of the page.
The H.323 Link pane opens with the list of connected H.323 links. For the
meanings of the H.323 link status parameters, see the table below.
H.323 Link Status Description
Parameter
Name
Description
Participant name or endpoint identifier.
The IP address for the participant’s endpoint device.
The alias for the participant’s endpoint device.
The date and time when the connection was established.
IP Address
Alias
Connection Time
Shows the meeting room name of the participant. The menu
indicates that the endpoint has connected to the PCM
(Personal Conference Manager) lobby but hasn’t joined any
conference.
Status
Send Packet Loss
The packet loss rate of packets sent from the RMX.
The packet loss rate of packets received from the RMX.
The total I-frames requested by an endpoint.
Receive Packet
Loss
Total I-frames
Recently
Requested
I-frames
The I-frames recently requested by an endpoint.
Audio
Video
H.239
The audio protocol negotiated with the endpoint
The video protocol and resolution negotiated with the endpoint
Indicates whether H.239 was negotiated with the endpoint
To disconnect a connected link manually, select the link, and then click the
button on the pane.
System Time
The system clock can be synchronized with the user computer or a network
time server to ensure accurate conference scheduling and initiation.
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To set the system time, click the menu options Setup->RMX Time on the
top-left of the page. The system time setup page opens.
System Time Setup Page
This page shows the date and time of the system and the user computer. You
can set up the system time in one of the following methods:
•
Synchronize with a network time server
Select the "Manually Synchronize Device Time with a Time Server"
option to synchronize the system time with a network time server. In this
case, enter the IP address or domain name for the time server in the
"Time Server" field.
•
Synchronize with the user PC
Select the Synchronize Date & Time on My PC option to synchronize the
device time with the connected user PC, and then click the Synchronize
button to proceed with the synchronization.
You cannot perform the time synchronization operation if there is an ongoing
conference on the system. You should terminate the conference before activating the
Synchronize button.
Customization
You can customize the following language settings for the device: the
language of the menus to be displayed for the endpoints' PCM and the IVR
voice prompt language. You can also change the device’s system name,
customize the user interface and the skin of conference image, etc. To proceed
with the customization, click the menu options "Setup->Customization" on
the upper left part of the page to enter the customization page.
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Customization Page
Modifying Language
To modify the device language, click the "Language" tab on the customization
page, select the required language from the drop-down menu, and then click
the "OK" button. You need to reboot your system to ensure that the settings
take effect.
The system provides only the IVR information in English, Chinese and Japanese. If a
user selects another language beyond the three, the IVR information in English will be
used by default.
Setting System Name
The system name will be displayed both on the title of the RMX Web
configuration page and on the endpoint connected to RMX, with a default
value of POLYCOM RMX.
To customize the system name for a device, click the System Name tab on the
customized page, enter the system name in System Name, and then click the
OK button.
Setting Skins
To customize the Logo for the Web user interface, welcome message on the
login interface, or the background of conference screen, click "Skins" in the
customization interface. Set the related items with reference to the table
below:
Description of Customized Information on User Interface
Customized Item
Description
Used to customize the Logo picture at the top of the Web
management interface of RMX.
Web User Interface
Logo
Click the "Open" button and select the file to be uploaded.
Then, click "Upload File".
The Logo picture to be uploaded must be in the GIF format,
with 1440 * 46 pixels.
Used to customize the Welcome Message displayed on the
RMX Web login interface
Welcome Message
on the Login
Interface
First specify in the drop-down list which language interface
will display this welcome message (defaulted to "English"),
and then enter the welcome message to be displayed in the
text box. Click the "Apply" button to validate your setting.
This item is used to customize the background picture of
conference view displayed at the participant's endpoint when
Personal Skins
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Customized Item
Description
a conference is held with RMX.
Depending on various screen width/height ratios of
participants' endpoint displays, you can upload personal
pictures that meet different requirements.
•
4:3 - You are required to upload pictures in the *.bmp
format, with 704 * 576 pixels.
•
16:9 - You are required to upload pictures in the *.bmp
format, with 1024 * 576 pixels.
Click the "Open" button and select the file to be uploaded.
Then, click "Upload File". After the picture file is uploaded
successfully, it will be displayed as the background picture for
the New Profiles -> Skins page so that the user can select the
customized picture as the graphic background for the
conference, as shown in the figure below.
Customizing Background Picture
The file to be uploaded must match the requirements for picture type and size in the
system. If the picture fails to meet the requirements, an error message will be
displayed. You need not reboot the system after the file is uploaded successfully.
Video Standard
You can set the standard video format supported by RMX to PAL or NTSC.
Usually the PAL system is implemented and applied in the mainland of
China. You can change this parameter as needed.
To change the video system, click "Video Standard" on the Customization
interface. After changing the parameter, you need to reboot the system to
validate the change.
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Maximum Bandwidth (RMX 1000 Rev A only)
RMX 1000 Rev A's users can set whether to enable the 4M bandwidth
capability when the system communicates with participants. To enable the
4M bandwidth, click "Max Bandwidth" on the Customization interface, and
then select "Support 4M bandwidth".
•
•
If the 4M bandwidth is selected, at most 48 video resources are available.
Max Bandwidth is available only when your RMX 1000 Rev A supports more
than 64 video resources.
Security Setting
RMX provides multiple security setting options. A user can limit the H.323
connection to the system PCM, limit the LAN port that accesses the Web
management interface, and configure the Security Socket Layer (SSL) digital
certificate to ensure data transfer security at the time of Web communication.
Click the "Setup->Security Setting" menu item at the upper left part to enter
the Security Setting interface.
Security Setting Page
You can set the following security restrictions:
•
Deny lobby access to endpoints calling through the following
interface: Select the LAN1 or LAN2 check box. Then, the endpoint device
connected to this port cannot dial in to the PCM lobby through the IP
address or E.164 prefix of RMX. However, you can still directly dial in to
the conference by calling “RMX IP address/E.164 + SIP URL +
conference ID”.
•
Deny management through the following interface: Select the LAN1 or
LAN2 check box. Then, your computer cannot log into the Web UI
through the IP address of this LAN port. LAN 1 and LAN 2 ports
shouldn’t be disabled at the same time. If only one LAN port is enabled,
the setting here is not allowed.
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•
Disable ad hoc conference: When this check box is selected, the endpoint
cannot create a conference in the PCM lobby. Also, you cannot create a
conference by directly entering the IP address or E.164 prefix of RMX
plus conference ID through the remote control.
Configuring the SSL Certificate
After the SSL digital certificate is installed on the system, you can set up the
encrypted communication connection between the user client and server, so
as to ensure security of the transferred data during Web communication.
1
Create a new certificate request.
Click "Certificate Request". In the popup "SSL Configuration" interface,
configure the related parameters based on the table below:
SSL Configuration for Certificate Request
Parameter
Description
Common Name
(CN)
Common certificate name
Organization
Name (O)
Name of the organization that issues the certificate
Organization Unit
(OU)
Unit of the organization that issues the certificate
Locality or city to which the certificate is applicable
Locality Name (L)
State Name (SN)
State or city/autonomous region to which the certificate is
applicable
Code of the country that issues the certificate, e.g. the code of
China is CN.
Country Code (C)
Email Address
Valid Days
Email address used to receive and acknowledge the certificate
Valid days of the certificate, in the range of 1-9999999999 days
Key size, defaulted to 512 digits. You can select 1024 digits or
2048 digits as needed.
Key Size
Challenge
Password
Certificate request challenge password, which can further
strengthen security of the certificate request
Click "OK" to create the certificate.
2
3
Apply for the certificate.
Click the "View Last Certificate Request" button to display the
information about certificate request just created. Copy the information
in the text box to the certificate application page of the certificate issuing
organization from which you purchased service. The information will be
used to generate a certificate.
Upload the certificate to the server.
After obtaining the certificate, click the "Open" button on the interface,
select the folder where the certificate file is saved or enter the saving path
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directly in the left text box, and then click "Upload Signed Certificate" to
upload the certificate to the RMX system.
Click View Certificate Information to check the information for certificates
installed on RMX.
Since the HTTPS protocol is used when the SSL security connection is set up
between the user client and server, you must enter through the browser
"https: //IP address of the system" to ensure successful connection if you
need to access the Web page of system after the system is installed with the
certificate. In addition, you must install the certificate at your local computer
as instructed by the popup prompt box. After that, communications between
the client and Web server will always be encrypted based on the SSL security
connection to ensure security of data transmission.
SNMP Setting
RMX supports the Simple Network Management Protocol (SNMP). You can
monitor the MCU status by managing the workstation.
Click the "Setup->SNMP Setting" menu item at the upper left part to enter the
SNMP Properties interface.
SNMP Properties Interface
Setting the Agent
Configure the following parameters on the "SNMP Properties->Agent"
interface:
Parameter Configuration of SNMP Agent
Parameter
Description
With this option selected, the administrator is allowed to
manage the RMX system with SNMP from a far end. Only after
the SNMP function is enabled, can you configure the following
parameters.
SNMP Enabled
Retrieve MIB Files You can export MIB files by clicking this button.
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Parameter
Description
Contact person for Specifies the name of the person who manages this MCU from
this MCU
a far end
MCU Position
Specifies the location of MCU
MCU System
Name
Specifies the system name of MCU
Specifies the SNMP agent version used by MCU
•
Version 1 and Version 2 - When this option is selected, you
need to configure "Community Name".
SNMP Agent
Version
•
Version 3 - Specifies the parameter settings of secure and
remote configuration; when this option is selected, you need
to configure "User Name", "Security Level" and related
options.
Specifies the name of community to which the MCU and SNMP
management workstation belongs. Community Name is used
by the agent to authenticate the SNMP management
workstation.
Community Name
User Name
Set the name of user remotely accessed by SNMP.
Specifies whether to enable the authentication mechanism and
encryption mechanism
Security Level
Authentication
Protocol
Specifies the authentication algorithm. MD5 and SHA are
available.
Authentication
Password
You can set a password for the authentication protocol to
enhance security.
Encryption
Protocol
Specifies the encryption algorithm. DES and AES are
available.
Encryption
Password
You can set a password for the encryption protocol to enhance
security.
Setting Traps
Click the Traps tab on the SNMP Properties page.
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SNMP Properties – Traps
Parameter Configuration of SNMP Traps
Description
Parameter
Specifies the SNMP Trap version used by MCU
•
•
Version 1 and Version 2 - When this option is selected, you
need to configure "Trap Destinations" and "Community
Name".
SNMP Trap
Version
Version 3 - Specifies the parameter settings of secure and
remote configuration; when this option is selected, you need
to configure "User Name", "Security Level" and related
options.
Trap Destinations
Community Name
Specifies sending destinations of SNMP Traps
Specifies the name of community to which the MCU and SNMP
management workstation belongs. Community Name is used
by the agent to authenticate the SNMP management
workstation.
User Name
Engine ID
Set the name of user remotely accessed by SNMP.
Specifies the engine ID of SNMP
Specifies whether to enable the authentication mechanism and
encryption mechanism
Security Level
Authentication
Protocol
Specifies the authentication algorithm. MD5 and SHA are
available.
Authentication
Password
You can set a password for the authentication protocol to
enhance security.
Encryption
Protocol
Specifies the encryption algorithm. DES and AES are available.
Specifies whether the agent sends Traps packets to the
management workstation in the following cases:
Trap Setting
•
•
System alerts
Connection
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Parameter
Description
•
•
The conference starts/ends.
A new participant enters the lobby.
Product Activation
The Product Activation page is used in the following activation cases:
•
To activate the newly purchased system
To activate the payment function
•
Click "Setup->Product Activation" in the menu bar at the upper left part on
the Web page. The Product Activation page appears, which lists the serial
number, current version number, and other device information.
Fill the activation key obtained in the "Activation Key" input box on the page.
Then, click the "Save" button to activate RMX.
After the device is successfully activated,
"Activation Status" property, or else
will be displayed at the
will be displayed.
Logger Diagnostics Files
The system supports logging. You can save the log files to your local hard
disk for system analysis and diagnosis.
The log program will be activated once the system starts. However, if you
manually reboot the system or something goes wrong with the log program
(such as a hardware drive error occurs when saving the log files,) the data
generated during this period will not be saved. The logs for RMX 500 Rev B
and RMX 1000 Rev C have a maximum space capacity of 4G, while the logs
for RMX 500 Rev A and RMX 1000 Rev C have a maximum space capacity of
1G. When a log is full, a new log will overwrite the old one.
The system can categorize and save the following log information:
•
System logs: record normal and abnormal behavior information for the
system itself. Click Administration -> Log Diagnosis -> System Logs on
the top-left of the page to enter the system logs page.
•
•
Operational logs: record the operations performed by users on Web
pages. Click Administration -> Log Diagnosis -> Operational Logs on the
top-left of the page to enter the operational logs page.
Kernel logs: record the information when the kernel is initiated or in
abnormal running condition, so as to facilitate the error diagnosis
procedure. Click Administration -> Log Diagnosis -> Kernel Logs on the
top-left of the page to enter the kernel logs page.
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System Log
The log page consists of a list of recorded log files with their corresponding
creation times and the following function buttons:
•
Refresh List - refresh the log list to show the newly created log files
Select All - select all the log files in the list
•
•
Get Files - save the selected log files to a specified location
To save the log files to a local location:
1
2
In the log list, select the log files to be saved. Click the Select All button to
select all the files. To select multiple files, Ctrl-click or Shift-click the files
you want according to the Windows operation.
Click the Get Files button, set a target storage path in the pop-up Save
Files dialog box, and then click OK to save the files.
Software Management
You can backup and save all the configurations on the current system to your
local computer for future use. You can use the backup configuration file to
restore the system configuration if necessary.
Backup Configuration / Reservation
To backup the configuration for the current system, click the menu options
Administration -> Software Management -> Backup
Configuration/Reservation on the top-left of the page. The File Download
page appears. Click the Save button, and select a saving path to save the
current RMX configuration at the local computer.
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Backup Configuration / Reservation
Restoring Configuration / Reservation
To restore the backup configuration file to the system, click the menu options
"Administration -> Software Management -> Restore
Configuration/Reservation" at the upper left part on the interface. The
Restore Configuration/Reservation interface appears.
Enter the path to the configuration file you want or click the Open button to
select the file, and then click the Restore button to restore your configuration.
When the system displays a message asking whether to restart the system or
not, click Restart Now to complete the restoration configurations.
To restore the system to the factory settings, select the Restore Factory
Defaults option, and then click the Restore button.
When the system is restored to its factory settings, the following settings will
be kept:
•
Current software versions
Activation key
•
•
•
•
Logs and CDR files
Certificates and certificate signing requests
Customized welcome message on the login interface, personalized
background and Web UI Logos
•
IVR
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It is recommended that you export the address book before you reset the
Restore Configuration/Reservation Page
Resources Usage
To know the usage of current RMX resources, click the menu options
"Administration -> Resources Usage" at the upper left part on the interface.
The Resources Usage interface appears.
Resource Report Page – Summary
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Resource Report Page – for RMX 1000 Rev C and RMX 500 Rev B
The Resource Usage page displays the currently available video and audio
resources, and various conference parameters which affect the system's idle
multi-screen resources. You can select some of the parameters to calculate the
appropriate number of conferences available.
Idle Multi-screen Resources – Relevant Parameters
Setting
Description
Maximum
Number of
Multi-screen
Windows
Maximum number of multi-screen windows for a conference.
Video Stream 1 The parameters for the first video stream channel of a
Video Format conference.
Video Stream 2 The parameters for the second video stream channel of a
Video Format
conference.
Display the
lecturer's
conference
Whether the "Display the lecturer's conference name" function
has been enabled for the conference. This function is configured
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Setting
Description
name (RMX
500 Rev B/RMX
1000 Rev C
only)
of Advanced Options .
When you send
dual streams to
an endpoint
which does not
support H.239,
the system will
Whether the "Use dual stream contents to replace conference
videos" function has been enabled for the conference. This
function is configured in the conference profile. For details, see
contents to
replace
conference
videos
Encryption
Whether the AES encryption function has been enabled for the
conference. This function is configured in the conference profile.
(RMX 500 Rev
B/RMX 1000
Rev C only)
Lost Packet
Recovery (RMX
500 Rev B/RMX
1000 Rev C
only)
Whether the Lost Packet Recovery function has been enabled
for the conference. This function is configured in the conference
profile. For details, see Parameter Description of Advanced
After selecting your parameters, click the Calculate button and the
appropriate number of conferences currently available will be displayed in
Number of Conference Available.
The user can also click Usage Statistics to view the statistics for resource
usage within a period of time.
Device Upgrade
To upgrade the software of your device, click the menu options
Administration -> Upgrade System on the top-left of the page to enter the
system upgrade page.
Upgrade System Page
Upgrading from Version 2.x to Version 2.5
Please don’t restart the system until both the two required packages are uploaded into
RMX 1000 successfully. Otherwise the upgrade will fail and cause the unavailability of
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the Web UI. If that happens, you can use the RMX 1000 Rescue utility provided with
1
Download the required software Version 2.5 (xx-File Systems-xx.ppm and
xx-Kernel Systems-xx.ppm) from Polycom web site.
2
In the Upgrade System page, install the two upgrade packages of
software Version 2.5.
3
4
5
Read the License Agreement and select I Agree if you accept the terms and
conditions.
Click Open to select the Kernel System package (.ppm) in the folder where
Version 2.5 files are saved and click Upload File.
The system displays “Software upload successfully - reboot system to
activate new version now or later?”, click Reboot Later, do not restart the
system.
6
7
Continue to upload the File System package as described in Step 4.
When prompted whether to restart the system, click Reboot Now to
restart your system.
This upgrade requires the installation of an upgrade activation Key. After the
system reboot, you need to log into the Web UI to activate the system. Go to
Activating the Upgraded System section for further operations.
If the upgrade failed due to restarting the system by mistake, move on to the
following section for rescuing information.
System Recovery
The following step is required before initiating an RMA (Return Material Authorization)
or DOA (Damage on Arrival) Process with Polycom Support team.
In the rare scenario where the upgrade fails (Due to the fact that accidently, a
reset was done between the two upgrade files uploading or any other reason),
you can restore the upgrade by the following procedures:
1
2
Start up the RMX 1000 system in the rescue mode via HyperTerminal.
Use the RMX 1000 Rescue utility located in the CD (or you can contact
Polycom Support team) to reload software packages.
Each of these steps is described in the following sections.
To start up the RMX 1000 system in the rescue mode:
1
Use the RS232 serial cable to connect the serial port of RMX 1000 and the
user’s PC.
2
Run the HyperTerminal in the PC and set the parameters as below:
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―
―
―
―
―
Port: COM1 (confirm on the basis of the port used on the PC)
Baud rate: 115200 bps
Data: 8
Parity: none
Stop bit: 1
3
4
5
In the Console session, press the Enter key. The login interface appears.
Now enter the login password and press the Enter key. The default
password is POLYCOM(case sensitive).
Console Interface - Login
Enter the command Reboot and then Y to confirm. You can also restart
the system manually. When the screen displays message as shown below,
do not press the Spacebar.
Console Interface – Rebooting
Wait about 50 seconds, when the screen displays menu as shown below,
highlight the rescue and press Enter.
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Console Interface – Highlighting Rescue
If you have no operation for 5 seconds on the above interface, the system
will automatically enter the normal mode. In that case you need to reboot
the system again to recreate the opportunity to select rescue.
6
The system remains in a startup state for approximately 1 minute. When
the screen shows the current system IP address, the system now is
running under the rescue mode successfully.
Console Interface –Booting into the Rescue Mode
To use the RMX 1000 Rescue tool to reload software packages:
1
In the PC used for uploading the software packages, run the RMX 1000
Rescue utility in the CD provided with the product. Please make sure the
PC can communicate with RMX 1000.
2
In the Rescue Client for RMX 1000 interface, input the MCU IP address
and then click Browse button to select Kernel System package (.ppm) in
the folder where Version 2.5 files are saved.
3
Click Send, the progress bar will appear indicating the uploading
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progress if the PC is establishing a connection with the MCU.
Uploading Package
4
5
6
When prompted whether to restart the system, click NO to upload the
other package.
Continue to upload the File System package as described in Step 2 and
Step 3.
When prompted whether to restart the system, click Yes to complete the
upgrade.
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15
Signaling and Hardware
Monitoring
Signaling Monitoring
To monitor the status of LAN1, LAN2, SIP, directory service and gatekeeper
of the system you are using, click "Signaling Monitor" in the RMX
Management pane. The signaling status list will be displayed in the list pane
on the right side.
Signaling Monitor Pane
The table below provides the status meanings of related parameters.
Signaling Monitoring Parameters
Service Name
Status Indication
Link up: This network interface has been enabled and
connected.
LAN1 (LAN2)
Link down: This network interface has been enabled but not
been connected.
Disabled: This network interface is not enabled.
Registered: MCU has been registered to the SIP server.
Registration Failed: Registration of MCU to the SIP server
SIP Server
failed.
Disabled: Registration to the SIP server is disabled for
MCU.
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Service Name
Status Indication
Registered: MCU has been registered to the directory
server.
Directory Service
Registration Failed: Registration of MCU to the directory
server failed.
Disabled: Directory service is disabled for MCU.
Registered: MCU has been registered to the gatekeeper.
Registration Failed: Registration of MCU to the gatekeeper
failed.
Gatekeeper
Disabled: Gatekeeper service is disabled for MCU.
To view status details of the LAN1, LAN2, SIP, directory service and
gatekeeper, double-click the related list item, or select an option on the
right-click menu to enter the property interface.
Hardware Monitor
To configure the Hot Standby mode or monitor the current system's CPU,
memory and resource usage, click Hardware Monitoring on the RMX
Management pane. The list pane on the right side displays two areas: the
device list area and the hardware monitoring area.
Hardware Monitor
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Stacking
RMX supports two devices to be stacked so as to extend the resource
capability of a single RMX device to support more conferences and
participants without increasing the management complexity. The stacked
device can be treated as a single device for unified management.
Stacking Configuration
The stacked RMX devices allow you to establish a master-slave relationship
and thus implement unified scheduling of conferences via the master device
for slave device management.
The two RMX devices used for stacking must meet the following conditions:
•
Both the master device and slave device must be configured within the
same subnet
•
•
•
The number of resources supported by a slave device cannot be bigger
than those supported by a master device
Both the master device and the slave device need to use the 1000M
network configuration
The software version for a master device must be the same as that for a
slave device.
Configure the master-slave relationship for stacking:
1
2
In the device list area on the hardware detection page, double-click Single
Machine Mode.
On the Work Mode Settings page, complete the following settings:
―
If you are configuring the master device, please select Master MCU,
ant then click New to enter the address for that device.
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―
If you are configuring the slave device, please select Slave, and then
enter the IP address for the master MCU.
3
Click OK and restart the device if prompted.
When all of the stacked devices are started, go to the Hardware Monitoring
page within the Web configuration page for your master device, and you will
see the information for stacked devices being displayed in Device List.
Right-click the slave MCU and select Login Module. The corresponding
device management interface will be displayed, allowing you to complete the
device-related management settings for slave RMX.
Conference Scheduling in Stacking
When the stacking procedure is finished, only the master RMX device can be
used for conference scheduling and you cannot use the slave device to create
a conference. Logically, the stacking can consolidate multiple RMX devices so
that the resources allocated for other slave devices can be shared via the
master RMX in order to create more conferences and support more
participants to join the conference. On the master device, you can click
Resource Usage on the right bottom of the screen to check the resource usage
on the master device and slave device separately.
The stacking has the following limitations:
•
•
•
Up to two devices are supported for stacking.
When stacked, no pure audio resources will be available on the system.
If the number of remaining resources for the master device and the slave
device are less than 4, no conferences can be held.
•
•
•
When stacked, one conference will consume one video resource point for
multicasting.
When stacked, the slave MCU can no longer use GK, SIP registration, QoS
and port locking settings.
The maximum number of conferences for a stacked RMX system can be
doubled when compared with a single machine.
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Hot Standby
The RMX system supports hot standby, allowing two MCU devices
connected within the same LAN to treat each other as a standby machine for
data synchronization. When a power outage, network disconnection, reboot
or shutdown occurs on the master MCU or some modules cannot work
normally, the standby MCU will automatically switch and take over the
services on the master MCU to ensure that the ongoing conferences can
resume quickly.
When the master device and slave device configured as standby machines for
each other are initially started, the slave device will synchronize all the
configurations and status information on the master device which needs to be
backed up and restored, except the small bits of information listed below:
•
LAN1/LAN2 and routes in IP network service configurations
•
•
•
•
•
•
User-defined conference skin pictures
SSL certificate
Signaling Monitoring
Hardware Detection
User Connections
IVR
Then, when both the master device and slave device are in working status,
the master device will synchronize the corresponding updates to the slave
device if there are any changes to the status information (such as adding
device users, conference profiles, conference rooms, etc.). Some of the
conference scheduling configurations, such as adding reserved conferences or
scheduling temporary conferences, will also be updated in the slave device
but won't be activated until the slave device has been turned into a master
device and the relevant resources are available. During status
synchronization, you cannot modify the configurations in the slave device
which need to be synchronized from the master device.
By synchronizing the configurations and status information, the slave device
can restore the devices and currently-held conferences as quickly as possible
when turning into a master device. The conference resumption following the
master-slave switching has the following restrictions:
•
The resumed conference's start time on the conference property page is
calculated in accordance with the time when the resumed conference is
actually started, which is different from the original conference's start
time and duration.
•
•
If the small pane in a conference's multi-screen window is specified as
Auto and then the conference is resumed, the multi-screen layout may be
different from the multi-screen status before switching occurs.
If you select Manual Dial-out when a conference is created, the system
won't automatically call an endpoint when the conference is resumed. All
endpoints will be offline.
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Configure Hot Standby
Before configuring hot standby, you need to finish the following tasks:
•
•
•
Ensure that the two MCU devices which can be treated as standby
machines for each other have the same software version and model.
Configure the two MCU devices within the same network segment,
which can be treated as standby machines for each other.
Confirm the master-slave relationship among the two MCU devices. It is
recommended that you back up the configurations and address books on
the master MCU system to your local computer so that they can be used
to restore the relevant data when the data on the master device cannot be
correctly synchronized to the slave device.
•
•
With hot standby, you cannot register your SIP server. Please ensure that
your MCU system is not registered.
Hot Standby allows you to enable only one network port. Please ensure
that the two MCU devices which can be treated as standby machines for
each other have only one LAN port enabled.
Configure the master/slave machine:
When hot standby is configured, the device started first will become a master
device and the other one will become a slave device, so you need to configure the
MCU that will be used as a master device first.
1
2
3
In the device list area, double-click Single Machine Mode.
In the Work Mode Settings dialog box, select Hot Standby.
In IP Address for Standby Machine, enter the IP address for another MCU
device which can be treated as a standby machine.
4
Enter the IP address for the services, which must be set within the same
network segment as the MCU address. The two MCU devices will use this
IP address to provide outward services, and an endpoint must also use
this IP address to dial into the system.
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5
6
Click OK.
When the information on the MCU device is backed up, click OK in the
popup message box, and then click Restart Now.
When the two RMX devices with hot standby configured are restarted, the
device started first will become a master device, and the other one will be
used as a slave device.
Log into the Web configuration page for the master device and you can view
the information for the master/slave device in the list of hot standby
machines. Click the
device.
button to manually switch your master/slave
During the period when the hot standby function is enabled, you cannot upgrade your
devices.
Hardware Monitoring
In the Hardware Monitoring area, the Status column lists the current working
status of a unit, such as the usage, fan speed and temperature. If the status of
a hardware unit goes beyond the normal range, the "System Alerts" area
blinks red and displays an alert message. The table below shows the normal
operating range of each hardware unit.
Normal Range of the Hardware Status
Unit
Normal Range
CPU
0-67 Celsius degree
0-65 Celsius degree
0-95 Celsius degree
200-8000 RPM
Motherboard
Memory
Fan Speed
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To restart the system, click the
To shut off the device, click the
button on this pane.
button on this pane.
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16
Personal Conference
Manager (PCM)
In addition to the Web interface, RMX also provides end users with the PCM
(Personal Conference Manager) interface to control a conference via a remote
control.
Only when a multi-screen conference is held can the participant defined as
the conference chairperson invoke the PCM function menu through the
remote control, and perform the following operations on the conference:
•
Connect Participant
•
•
•
•
•
Disconnect Participant
Choose a personalized layout
Change the conference multi-screen mode.
Control the camera of each site from a far end.
Check or modify the audio or video session status for each participant’s
endpoint
•
•
Recording a Conference
Terminate a conference
Next, this chapter will introduce in details the function of each menu option
on the PCM interface and related conference operations.
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Chapter 16 – Personal Conference Manager (PCM)
Introduction to PCM Interfaces
Viewing the PCM Interface
The endpoint with chairperson privileges can display the PCM menu only
when a multi-screen conference is held.
To request the chairperson:
After accessing the conference, you can request the chairperson in one of the
following two ways:
•
Use the remote control in accordance with the rule below:
―
When the conference does not have a chairperson password, enter the
chairperson application code "00#" to become the chairperson.
―
When the conference has a chairperson password, enter "00
chairperson password #" to become the chairperson.
•
Request the chairperson through the Web management interface:
―
In the participant list pane on the Web interface, right click the
participant to be changed to the chairperson, and select "Change to
Chairperson".
Only one chairperson can be assigned to a conference.
The participant who has become the chairperson can press any arrow key of
the remote control to invoke the PCM main menu, as shown below. The
main menu consists of two pages and provides the common operation
functions in a conference.
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PCM Main Menu
If you have no operation for a certain period on the PCM menu interface, the
system automatically goes back to the conference image.
Definitions of DTMF & FECC Keys
You can control RMX using FECC and DTMF functions of the remote control.
When your endpoint supports FECC or DTMF, use the remote control to
operate the PCM menu interface.
On the PCM menu interface, you can select each function menu by pressing
the up arrow/down arrow key on the remote control, and go to the next-level
page of the highlighted menu item by pressing the right arrow key. If you
continuously press the up arrow key or down arrow key, you can cyclically
switch between the first menu page and the second menu page. In addition,
you can, according to the number of each menu item, press the corresponding
number key on the remote control to fast enter this page.
The table below defines in details the FECC and DTMF operation keys on the
remote control of Polycom endpoint.
FECC Control Keys
FECC
Description
Token
•
•
Return to the higher-level menu
Delete the character before the cursor (while inputting menu
names)
•
•
Exit the menu and display the video (if the top level menu is
displayed)
Shift the selection to the left video
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Chapter 16 – Personal Conference Manager (PCM)
FECC
Description
Token
•
Bring up the menu (if the conference videos are displayed)
•
•
•
•
Go to the lower level menu
Confirm the selection (if the menu is displayed)
Shift the selection to the right video
Bring up the menu (if the conference videos are displayed)
•
•
•
Return to the higher-level menu, if the menu is displayed (cyclic)
Shift the selection to the above video
Bring up the menu (if the conference videos are displayed)
•
•
•
Go to the lower-level menu, if the menu is displayed (cyclic)
Shift the selection to the below video
Bring up the menu (if the conference videos are displayed)
•
•
Exit a specific state (under some specific states)
Zoom in the focus in the remote camera control state
Zoom Out
Zoom In
•
•
Confirm the selection (under some specific states)
Zoom out the focus in the remote camera control state
DTMF Control Keys
DTMF
Description
•
•
•
Shortcut key (if the conference videos or the menu is displayed)
0
Input numbers (while inputting menu names)
Go back to the conference (in the far-end camera control status)
•
•
Shortcut key (if the conference videos or the menu is displayed)
Input numbers (while inputting menu names)
1 – 9
•
•
Enable the DTMF function of the Polycom remote control (if the
conference video or the menu is displayed)
＊
＃
Enter a period "." (while inputting IP addresses to invite participant)
Input confirmation to signify completion
Before using the shortcut number keys 0-9, enable the DTMF function of the endpoint
according to that endpoint’s configurations.
PCM Operations
Choose a Personalized Layout
The chairperson can set the multi-screen layout of conference image when a
conference is running.
To change the multi-screen layout of conference image:
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1
2
In the PCM main menu, select "Click View" to go to the interface for
selecting a multi-screen legend.
Select a multi-screen legend by pressing the up arrow/down arrow key
on the remote control, or directly press the corresponding number key of
the multi-screen legend number.
3
4
Enter the multi-screen layout setting status. By repeatedly pressing the
right arrow key on the remote control, you can cyclically switch between
different layouts of this multi-screen legend. For the layouts available for
Press the left arrow key on the remote control for multiple times to exit the
multi-screen setting status, and return to the conference image.
Layout Control Legends
Legend
Layout States and Function Description
Fit the layout to the Auto mode
Changing the Multi-screen Mode
The chairperson can select one of the following multi-screen modes:
•
•
Same Layout: All the conference sites display the same multi-screen
image.
Lecture: The lecturer's image is displayed in full screens at all the
conference sites, and the lecturer's endpoint displays the multi-screen
layout of each site.
To change the conference multi-screen mode:
1
2
Select "Layout Mode" from the PCM main menu, and press the right
arrow key to confirm.
Select the required multi-screen mode by pressing the up arrow key and
down arrow key on the remote control, or press the corresponding
number key of this mode number. For the lecture mode, you need to select
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Chapter 16 – Personal Conference Manager (PCM)
a lecturer. The endpoint for which participant is selected as the lecturer
will be identified with in the list. If Auto is selected, the voice
activation feature will be used to select the participant whose speech
reaches the predefined time as the lecturer.
Connect Participant
When a conference is going on, the chairperson can fast invite a participant to
join this conference through the PCM interface.
To invite a participant to join:
1
Select "Connect Participant" from the PCM main menu, and press the
right arrow key to confirm.
2
3
4
Select Connection Type, and press the Zoom In key to display the list.
Select a connection type, and press the Zoom In key to confirm.
Call the participant to be invited using one of the following two methods:
―
Manually enter the IP address or suffix of the participant to make a
call. This method is applicable when the address of this participant
is not added to the system address book. For details of the address
a
Select the text box, and enter the IP address of the participant's
endpoint through number keys on the remote control. If a gatekeeper
is registered, you need to enter the E.164 number of the endpoint.
b
Press the # key to initiate the call.
―
If the IP address of the participant to be invited exists in the address
book, you can directly select this participant from the address book to
make a call.
a
Select the "Directory" menu option to enter the directory interface.
The list displays by default the address book entries added by users
through the local computer.
The chairperson can display addresses in the local and global
directories by category through the drop-down menu on the interface,
and manually enter the participant name to search directly or select
the alphabetic or numerical range for filtering according to the initial
character of the name. On this interface, press the Zoom In key to
confirm the operation.
b
Select a participant to be invited from the list by pressing the up
arrow, down arrow, left arrow and right arrow keys on the remote
control, and press the Zoom In key to initiate a call.
Participant mute/status
A user can view and control the audio and video status of each participant's
endpoint. Select Participant Mute/Status from the PCM main menu and you
will enter the participant's endpoint interface for audio and video control and
status checking.
The interface lists the mute, blocking and video suspending status of all
participants' endpoints. The conference chairperson can select a status icon by
pressing the up arrow, down arrow, left arrow and right arrow keys on the
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remote control, and then press the Zoom In key to switch this status
(repeatedly press the Zoom In key to cyclically switch the on/off status).
The table below provides the meanings of status icons. "ALL" can be selected
to mute and unmute all the endpoints except the conference chairperson's
and lecturer's.
Status Legend Descriptions
Legend
Description
The audio output to the endpoint is allowed. Other conference
participants can hear the audio from this endpoint.
The endpoint is MUTED. Other conference participants will
hear this endpoint.
The audio input from the endpoint is allowed. This endpoint
can hear the audio from other conference sites.
The audio output to the endpoint is blocked. This endpoint will
not hear the audio from other participants.
The video output of the endpoint is allowed. Other conference
participants can see the image of this endpoint.
The video transmission from the endpoint is blocked. Other
conference participants will not see this endpoint.
This icon is displayed when the endpoint is neither muted nor
suspended. You can click this icon to mute this endpoint and
prevent it from sending video data to other conference sites.
Camera Control
A user can control the camera of endpoint's conference site that supports the
FECC function from a far end, e.g. turn the camera of the selected conference
site to the up, down, left and right directions, and zoom in/out the focus.
To control the camera from a far end:
1
2
Select Far End Camera Control from the PCM main menu.
Select the site to be controlled by pressing the up arrow, down arrow, left
arrow and right arrow keys on the remote control.
3
4
Press the Zoom In key to enter the FECC operation status. Now, the
icon appears on the image of the controlled site.
Turn the direction of the far-end camera by pressing the up arrow, down
arrow, left arrow and right arrow keys on the remote control, or press
Zoom In、Zoom Out to zoom in/out the focus.
5
Press the number key 0 on the remote control to quit the far-end control
status, and then press the Zoom Out key to return to the conference video.
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Chapter 16 – Personal Conference Manager (PCM)
In the FECC status, if you performed no FECC operation in 10 seconds or used the
DTMF function, you will be automatically signed out of the FECC state and brought to
the conference image.
Recording a Conference
When a recording link has been set up in the conference, the conference
chairperson can start recording, suspend recording, and stop recording
through the PCM interface. For more information about recording links, see
Start conference recording:
1
2
Select Recording from the PCM main menu, and press the right arrow key
to confirm.
Press the right arrow key on the remote control to start conference
recording. Now, the page shows the recording suspending and stopping
menu so that you can control the recording process.
Disconnect Participant
Disconnect Participant:
1
2
Enter the second page of the PCM main menu, select "Disconnect
Participant", and then press the right arrow key to confirm.
Select the participant to be disconnected by pressing the up arrow key and
down arrow key on the remote control, and press the right arrow key to
confirm.
Terminate Conference
Terminate Conference:
1
2
Enter the second page of the PCM main menu, select "Terminate
Conference", and then press the right arrow key to confirm.
The interface displays the prompt message for confirming deletion. Press
the left arrow key to cancel, or press the right arrow key to confirm the
deletion.
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17
Appendix A: Connection
Failure Diagnosis
When a participant failed to connect to a conference or was disconnected
from a conference, the Connection Status page of Participant Properties pages
appears, listing the cause and more details about the connection failure.
When possible, it also provides you the possible solutions.
This appendix lists the causes that may be shown in Call Disconnected Cause
and the corresponding descriptions.
Description for Disconnection Failure
Parameter
Description
Call rejected by the
gatekeeper
CALL_REJECT_GK
Network connection
failed
NO_NET_CONNECTION
RESOURCE_DEFICIENCY
NETWORK_ERROR
No enough resources
Network error
CALL_REJECT_NO_ANSWER
CALL_REJECT_BUSY
No answer to the call
The remote end is busy.
Call rejected
CALL_REJECT_IMMEDIATELY
Non-encrypted
endpoints are not
allowed to join an
encrypted conference
NON_ENCRYPT_TERM_JOIN_ENCRYPT_MEETING
The endpoint hangs up
initiatively
ENDPOINT_HANGUP
Disconnected by the
administrator
Operator_DISCONNECT
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18
Appendix B: Telnet/Terminal
Commands
RMX also supports device debugging from the command line. You can
configure command settings in either of the following two methods: using the
HyperTerminal after connecting it to the device through a serial port or
configuring via telnet. Both methods use the same command format. Next,
we will describe how to configure command setting using the
HyperTerminal.
HyperTerminal Parameters
•
•
•
•
•
Port: COM1 (basing on the port used)
Speed: 115200 baud
Data bits: 8
Parity bit: None
Stop bit: 1
Furthermore, you may need to set some other parameters based on the
simulation software used:
•
No echo for local input
•
•
•
Settings for the DEL and Backspace keys
Enter/New line
The simulation type for the endpoint: "Automatic" or "ANSI"
Login
If you have completed all the above configurations and launched the
HyperTerminal simulation software successfully, press the "Enter" key. The
login interface appears.
The login interface shows all of the software information and you’ll be
prompted to enter the login password. Now enter the login password and
press the Enter key.
The factory default login password is POLYCOM (case sensitive).
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If you entered a wrong password, you may be required to re-login to the
system.
If you entered the right password, you will be brought directly to the
command setting interface.
Command Introduction
Help
After logging in to the system, you can enter "?" or "help" after the prompt "#"
to show the command prompt information.
•
•
•
"< >" indicates the optional parameter.
"{ }" indicates the required parameter.
" | " indicates a 1-out-of-N parameter.
Exit
Enter "exit" after the prompt "#" to exit the command control interface.
View Device Information
Enter "show" after the prompt "#" to view the current device information,
including the system information, license information, interface information,
and IP address.
Idle Timeout Setting
Enter "keepalive <timeout>" after the prompt "#" to modify the keep-live
timeout setting. If no operation was executed in the defined time interval, the
device will time out and exit.
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Parameters Description
Parameter Description
Defaults to 120 seconds and can be modified to any value in
the range of 5 – 600 seconds
timeout
[Example] Set the timeout time to 60 seconds:
Reboot Device
Enter "reboot" after the prompt "#" to reboot the device.
Restore Password
Key in "reset password" after the prompt "#" to restore the user password for
Web login to the default password (POLYCOM). The system displays the
prompt message "Are you sure?". Key in "Y" to proceed, or key in "N" to
cancel the setting.
After resetting the password, the RMX must be restarted in order for the new
settings to take effect.
[Example] Restore the Web login password to the default configuration:
Restore System Configuration
Enter "reset config" after the prompt "#" to restore the system to the default
configuration. The system displays the prompt message "Are you sure?".
Key in "Y" to proceed, or key in "N" to cancel the setting.
After resetting the system configuration, the RMX must be restarted in order
for the new settings to take effect.
Clean Key Code
Key in "cleankey" after the prompt "#" to remove the existing activation key.
This command is used to deactivate the RMX.
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The system displays the prompt message "Are you sure?". Key in "Y" to
proceed, or key in "N" to cancel the setting.
Telnet Setting
Key in "telnet {on | off}" after the prompt "#" to turn on/off the telnet session.
For example, enter telnet on to enable the telnet function.
The default setting is telnet on. If "telnet off" is entered to disable RMX’s telnet function,
the user can only use the serial port to perform above system setting tasks. The default
telnet port is 23, which cannot be modified. The password and command operations for
remote telnet login are identical to those for serial port login.
Password Modification
Key in "password" after the prompt "#" to modify the login password for the
command setting interface.
The password can be set to a maximum of 20 characters. This command is
only used to change the login password for the telnet session and serial
interface. No effect for the web UI password.
Ping
Key in "ping <ip> {-n<count>} {-w<time>} {-l<size>}" after the prompt "#" to
view the network connection status.
Parameters Description
Parameter
ip
Description
IP address of the destination host
Packet sending times, defaulted to 10
Waiting time, defaulted to 1000 ms
Size of the sent packet, defaulted to 32 bytes
-n<count>
-w<time>
-l<size>
[Example] Send the host whose IP address is 172.21.100.111 a Ping packet
with the size of 1500 bytes for five times cyclically. The wait time is 1000 ms:
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Chapter 18 – Appendix B: Telnet/Terminal Commands
Network Service
Key in the following commands after the prompt "#" to set network
configurations:
"set {lan1 | lan2} ip {dhcp | static <ip> netmask <mask> gw <gateway>}" -
set the IP address for LAN 1 or LAN 2 interface.
"set {lan1 | lan2} speed {auto | 1000 | 100 full | 100 half | 10 full|10 half}" -
set the connection features for the LAN 1 or LAN2 interface.
Network Setting Parameters – LAN Interface IP Address
Parameter
Description
Automatically gets the address information through the DHCP
server.
dhcp
Specifies the static IP address information -
IP: IP address of the network port
static
mask: subnet mask of the network port
gateway: gateway address of the network port
Network Setting Parameters – LAN Interface Connection Rate
Parameter
Description
auto
Auto negotiation mode
1000Mbps
1000
100 full
100 half
10 full
10 half
100Mbps full duplex
100Mbps half duplex
10Mbps full duplex
10Mbps half duplex
[Example 1] Set the IP address of the LAN1 interface to 172.21.103.29, subnet
mask to 255.255.255.0, and the gateway address to 172.21.103.254:
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[Example 2] Set the 100M half duplex for the LAN 1 interface:
After you set the connection feature or IP address for the LAN interface, the system
must be restarted in order for the new settings to take effect.
Password Checking
Key in "password checking {on| off}" after the prompt "#" to enable or disable
the password checking function.
When password checking are enabled and you are setting a user password on
the Web page, you must enter a password consisting of letters, numbers and
special characters (~` ! @ # $ ^ * ( )_- [ ] ; : , . / ?), with a length of 8-40
characters.
Password Encryption
Key in "password encryption {on| off}" after the prompt "#" to enable or
disable the password encryption function.
When password encryption is enabled and a user is logging into the Web
configuration page, the system will use a more complex encryption algorithm
for the entered login password to ensure the security of this
network-transmitted password, and at the same time, the system will use the
HTTPS protocol to establish an SSL security connection with the client. In this
mode, when a user enters his/her username and password and click Login,
the user may be prompted that this website has been blocked or the security
certificate has expired based on the currently-used IE browser's version. In
order to enter the system, the user must allow the website contents to be
displayed and re-enter his/her login information when prompted. If high
security requirement is not necessary, we recommend that you disable this
function.
Set I-frame Timing Interval
Key in "iframe timing interval {value}" after the prompt "#" to set the timing
interval for an endpoint to launch an I-frame request.
Parameters Description
Parameter Description
Time interval, 10 seconds by default, with a
value
modification range of 10 – 300 seconds.
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[Example] Set the I frame request time interval to 60 seconds:
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Chapter 19 – Appendix C: Glossary
19
Appendix C: Glossary
Abbreviation/Term
Explanation
Defines the information-carrying capacity of a channel. In
analog systems, it is the difference between the highest
frequency that a channel can carry and the lowest,
measured in hertz. In digital systems, bandwidth is
measured in bits per second. The larger a connection's
bandwidth, the more data can be transmitted in a given
amount of time, allowing for greater video resolution and
more sites in a conference.
Bandwidth
A device that converts voice and video into digital code and
vice versa. Refers to the endpoint video camera and video
board that are used for videoconferencing.
Coder-decoder.
Conference
Connection between two or more endpoints exchanging
video and audio information. If only two endpoints are
involved, a conference is called point-to-point and no MCU
is required. If more than two endpoints are involved, it is
called a multipoint conference, and a Multipoint Control
Unit (MCU) is required as the management system.
A hardware device, or set of devices, that can call, and be
called by an MCU or another endpoint. For example, an
endpoint can be a phone, a camera, or microphone
connected to a computer or conferencing system.
Endpoint
A group of bits that make up an elementary block of video
data for transmission by certain protocols.
Frame
The number of video frames displayed on-screen during
one second, measured in fps (frames per second).
Frame Rate
A type of server that performs two main functions:
translates LAN alias addresses of terminals and gateways
to IP addresses and provides bandwidth management.
Gatekeeper
The amount of bandwidth used by a communication
device, measured in Kbps (kilobits per second).
Line rate
Participant
A person using an endpoint to connect to a conference.
HD refers to the ultra-high quality video resolution. An
HD-compliant endpoint can connect to a conference at a
resolution of 1280x720 (720p) and at a bit rate of 384kbp~
4Mb. When setting up an HD video conference, all
participants connected to the conference are required to
use the same conference bit rate and same HD settings.
Those endpoints unable to meet the above requirements
will be treated as secondary connections (audio only).
High Definition (HD)
Bps, Kbps
Bits and kilobits per second a unit of bandwidth--that is the
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Abbreviation/Term
Explanation
amount of data that can flow during one second over a
communications line (using a transmission medium). 1
Kbps=1000 Bps.
Common Intermediate Format, an optional part of the
ITU-T's H.261 and H.263 standards. CIF specifies 288
non-interlaced luminance lines that contain 176 pixels. CIF
can be sent at frame rates of 7.5, 10, 15, or 30 per second.
When operating with CIF, the amount of data to transmit
cannot exceed 256K bits. The CIF video format has the
capacity to transmit video images of 352x288 pixels at
36.45 Mbps and 30 frames per second. A 4CIF format has
four times the capacity of CIF; QCIF has quarter the
capacity of CIF.
CIF, 4CIF, QCIF
Dual Tone Multi Frequency, a system of coded signals
used by touch-tone telephones in which a specific sound,
frequency, or tone is assigned to each key so that the
signal can be easily recognized by a computer. The codes
enable data input and control of voice-processing systems.
DTMF signals can pass through the entire connection to
the destination device and therefore are used for remote
control after the connection with the MCU is established.
DTMF
G.711
G.722
G0.728
ITU-T audio algorithm, 64Kbps, 3.4 kHz.
ITU-T audio algorithm, 64Kbps, 7 kHz.
ITU-T audio algorithm, 16Kbps, 3.4 kHz.
An ITU-T standard that defines how to multiplex video,
audio, control, and user data into one serial bit stream
before transmission.
H.221
An ITU-T standard that defines simple multipoint control
system procedures and describes network maintenance
functions.
H.230
H.231
H.242
An ITU-T standard that defines a set of MCU functions and
operational requirements.
An ITU-T standard that defines initiation of
communications between systems and capabilities
negotiation procedures.
An ITU-T standard that defines communication initiation
and procedure negotiation capabilities between systems in
multipoint conferences.
H.243
H.261
H.263
An ITU-T standard that defines the Px64 video coding
algorithm.
An ITU-T standard that provides improved compression
and quality of video images at a line rate lower than
384Kbps. This standard is not supported by all codecs.
An ITU-T standard that provides improved compression
and quality of video images in low line rate connections
and is a part of the Highest Common mechanism in video
switching conferences.
H.264
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Chapter 19 – Appendix C: Glossary
Abbreviation/Term
Explanation
An ITU-T standard for audio, video and data
communications across IP-based (LAN) networks,
including the Internet.
H.323
IP
Internet Protocol. The working protocol that forms the
basis of the Internet.
International Telecommunications Union,
Telecommunication Standardization Sector (formerly
CCITT). An international group that produces official
standards for telecommunications.
ITU-T Standard
Local Area Network (LAN), a group of computers and other
devices linked via a network’s operating system.
LAN
Multipoint Control Unit (MCU), the device which allows two
or multiple sites to be connected in a video conference.
MCU
Personal Conference Manager, a user interface displayed
on the endpoint’s video output screen. The user interacts
with the PCM through the DTMF command and FECC
function by using the endpoint remote control, to
implement conference control at the MCU. For example,
create a conference, dial into a conference, set the window
layout, remotely control the camera, and terminate a
conference.
PCM
Quarter CIF. A video format with the image size of 176x144
pixels that transmits 30 frames at 9.115 Mbps per secondꢀ
(a quarter of the capacity of CIF). For more information,
see CIF.
QCIF
QoS
Quality of Service (QoS). QoS defines the performance of
a network service, such as the average delay between
packets.
Type of Service (ToS). It defines optimization tagging for
routing audio and video packets.
ToS
Wide Area Network (WAN). A communications network
that services a geographical area larger than the LAN.
WAN
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Quick Installation Setup Wizard
20
Third-party Software
Licenses
Listed in this appendix are some of the third-party software products used by
Polycom RMX and the relevant copyright announcements.
Third Party Licenses
Software
Source File
License
Type
License Conditions
Copyright 2007.
Distributed under the GPL License V3. 0, which may
be found at www.gnu.org/copyleft/gpl.html
Busybox 1.7.1
Grub 0.97
GPL V3.0
GPL V3.0
GPL V3.0
Copies of modified source code available upon
request.
Copyright 2007.
Distributed under the GPL License V3. 0, which may
be found at www.gnu.org/copyleft/gpl.html
Copies of modified source code available upon
request.
Copyright 2007.
Distributed under the GPL License V3. 0, which may
be found at www.gnu.org/copyleft/gpl.html
Linux kernel
2.6.24 rc7
Copies of modified source code available upon
request.
Copyright 2007.
Distributed under the GPL License V3. 0, which may
be found at www.gnu.org/copyleft/gpl.html
Glibc 2.6
GPL V3.0
BSD-style
Copies of modified source code available upon
request.
The actual license texts may be found at
Openssl
0.9.8b
Net-snmp ver
5.4
Net-SNMP http://www.net-snmp.org/about/license.html
Apache
Apache ver
2.2.4
License
v2.0
http://www.apache.org/licenses/LICENSE-2.0
Libpcap
libpcap
http://sourceforge.net/projects/libpcap/
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User Guide for Polycom® RMX™ 500 and Polycom® RMX™1000 Systems
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Software
Source File
License
Type
License Conditions
OpenLDA
P Public
License v
2.8 (17
http://www.openldap.org/software/release/license.ht
ml
OpenLDAP
August
2003)
libpng
License
Libpng
http://www.opensource.org/licenses/zlib-license.php
Jpeg.v6b
-
-
http://www.ijg.org/files/
bmp2png-1.62
http://pmt.sourceforge.net/bmp2png/index.html
BSD-base
d
srtp 1.4.2
http://srtp.sourceforge.net/license.html
-
reSiprocate
1.3
-
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Quick Installation Setup Wizard
21
Quick Installation Setup
Wizard (RMX500 Rev A only)
Before using the simple conference management system, you need to first
configure your system using the setup wizard, such as setting RMX time and
creating address book.
Using quick installation setup wizard:
1
In the Web browser, enter http://<RMX IP address> in the address bar,
and then press Enter.
2
On the top right corner of the Login interface, select English from Select
Language drop-down list.
3
4
5
On the Login interface, enter the default User Name (POLYCOM) and
Password (POLYCOM). Click Login.
Go to Setup > Quick Installation Setup Wizard to run quick installation
setup wizard.
Set RMX system time. Select a time synchronization mode and click Next:
―
―
Select the Synchronize device time with a time server to synchronize
the system time with a network time server. In this case, enter the IP
address or domain name for the time server in the Time Server field.
Select the Synchronize Date & Time with My PC option to
synchronize the system time with your computer that is connected to
the system.
6
7
Configure the IP Address, Subnet Mask, and default Gateway IP address
of the RMX LAN port per information from network administrator.
Configure RMX system information and click Next. If system needs to
enable the builtin GAB server, click Enable Builtin Gab Server and enter
password if any.
8
9
If you want the system to send conference notification Emails to
participants, you need to configure the email servers firstly. Users can
choose to use the Internal Mail Server, or configure an External Mail
Server for Email delivery. Once you are done with configuration, click
Next.
Set video quality and connection rate and click Next.
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When you make new conference reservations, system will configure
highest resolution and connection rate in accordance with your settings.
10 (Optional) If you need to create new contacts, click New, enter contact
information as suggested by prompts and click OK.
11 (Optional) To import the address book:
a
Click Download profile, name the profile and select the path of
saving this profile, click Save.
Don’t change the profile extension .csv.
b
c
Open the exported profile, add contact names and email addresses in
accordance with profile format and set the Email address used by the
participant to receive conference notices from the system.
Don’t change the profile’s first line.
Click Open under Select the Path for Importing Contact Person:
and find the .csv file.
d
e
Click Open, once it’s finished, you can find your contacts from
participant list when making new conference reservations.
Click Finish.
Use Simple Conference Management System
Simple conference management system user
To use simple conference management system, you need to log in as simple
conference management system user firstly. Your system defines a default
simple conference management system user:
•
•
User Name: user
Password: POLYCOM
You can log into normal Web interface as administrator to modify the default
password, or you can create more simple conference management system
users.
To modify default simple conference management system user password:
1
In the Web browser, enter http://<RMX IP address> in the address bar,
and then press Enter.
2
On the top right corner of the Login interface, select English from Select
Language drop-down list.
3
4
On the Login interface, enter the default User Name (POLYCOM) and
Password (POLYCOM). Click Login.
Click Users from RMX Management Pane, right click user (system
default simple conference management system) from the Users Pane and
select Change User Password.
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Quick Installation Setup Wizard
5
Follow the on-screen prompts to enter the new password and click OK.
Create Simple Conference Management System User:
1
In the Web browser, enter http://<RMX IP address> in the address bar,
and then press Enter.
2
On the top right corner of the Login interface, select English from Select
Language drop-down list
3
On the Login interface, enter the default User Name (POLYCOM) and
Password (POLYCOM). Click Login.
4
5
Click Users from RMX Management Pane and click New User
the Users Pane.
form
Enter User Name, Password and mark Simple UI Management User
checkbox, then click OK.
Log into Simple Conference Management System:
1
In the Web browser, enter http://<RMX IP address> in the address bar,
and then press Enter.
2
On the top right corner of the Login interface, select English from Select
Language drop-down list.
3
On the Login interface, enter the default User Name (user) and Password
(POLYCOM). Click Login.
Use Simple Conference Management System
With simple conference management system you can use address book
profile to create address books, create and manage conferences.
Create Address Book Using Profile
1
Click Address book
> Download Profile, set profile name and select
the path of saving this profile, click Save.
Don’t change the profile’s extension .csv.
2
Open the exported profile, add contact names and email addresses
defined in the profile, set the Email address used by the participant to
receive conference notices from the system.
Don’t change the profile’s first line.
3
4
When the interface for importing the address book appears, click Open
and find the .csv file.
Click Upload File, once it’s finished, you can find your contacts from
participant list when making new conference reservations.
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5
Click Back.
When uploading an address book file, the participants in the current address book will
be overwritten. If contacts email addressed in the .csv file incorrect, even the address
book successfully imported, the contact won’t appear in new conference reservation
participant list or will not receive conference notices from the system.
You may get the following message: “contacts_profile.csv may contain features that
are not compatible with Unicode Text. Do you want to keep the workbook in this
format? Click yes.
When closing .csv file, click no at the prompt.
Setting up Conferences
You can either hold an instant one-time-only conference (Instant
Conference) or reserve a conference for future use (Reserved Conference)
To reserve a conference:
1
Click New Reservation
.
2
Enter conference name, click Next.
3
Set reservation time and click Next:
―
Instant conference: Set Duration, current time is set as start time by
default.
―
Reserved conference: select a date from the calendar, set Start Time
and Duration.
4
(Optional for reserved conferences) Select single or multiple participants,
you can either enter the full name of the participant for accurate
searching or the keyword in this name for fuzzy searching. Click Next.
If participant list unavailable, you need to create address book firstly.
5
(Optional) Select single or multiple meeting rooms, you can enter full
name or the keyword of the meeting room to start searching. Click Next.
If no meeting room list shows up, please contact your system administrator, you can add
up to 12 meeting rooms (support up to 6 video and 6 audio simultaneously)
6
Click Finish. System will send out an auto-Email titled Video Conference
Notice to all participants including the conference name, dia-in ID of the
participant, conference start and end time, participants and meeting
room.
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Quick Installation Setup Wizard
• You can add participants and meeting rooms prior to the start of the
meeting, or you can add meeting rooms during the meeting.
• The dial-in ID in the meeting notifications is defined by your system
settings, for more information, see dial-in ID.
• If participants could not receive the conference notice, please check the
accuracy of the participant’s Email address in your imported address book.
Viewing Conferences
You can view all ongoing conferences and related parameters, modify
conference settings and conduct conference control. The title bar of the
conference list pane indicates the number of the ongoing conferences.
View conference list：
1
Click Conference List
.
2
You can see the following conference parameters：
Parameter
Description
Name
Conference name
Indicate conference status:
•
•
instant conference
Status
reserved conference
When a meeting room is created, the system
ID
automatically allocates a conference ID. To directly dial
into the conference, the participant must know its ID.
Start Time
End Time
Conference start time.
The time the conference is expected to end.
Click to enable conference control：
Control an instant conference.
•
•
Control a reserved conference.
Control
page 13
Delete
Deleting the conference.
Conference Control
You can control an instant conference by connecting or disconnecting
conference rooms, you can also modify start time for a reserved conference,
participants or meeting rooms.
To monitor an instant conference:
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(Conference on Ports)
1
Click Conference List
Click Control
.
2
.
3
4
Click one or more meeting rooms to be controlled.
Click meeting room control toolbar to carry out control.
Button Name
Description
Add a new meeting room to the current
conference.
Add Meeting Room
Connect
Connect the allocated meeting room to the
conference.
Disconnect the allocated meeting room from
the conference.
Disconnect
Delete
Delete the allocated meeting room.
Mute the allocated meeting rooms so that the
audio of this meeting room will not be sent to
the conference.
Mute Audio
Unmute Audio
Unmute audio of the allocated meeting room.
To control a reserved conference:
Click Conference List
1
.
2
Click Control
.
3
Modify conference time, modify or add participants or meeting rooms
following the on-screen prompts.
Set the multi-screen layout
The user can modify the number of images of multiple sites spontaneously
displayed on the endpoint screen, also choose a preferred multi-screen layout
so that the conference site displays the participant’s image always according
to the layout selected here.
Multi-screen layout occupies more MCU video resource. When a multi-Screen
conference is held, the system codes/decodes several channels Of video streams with
different capabilities, and exports the video with quality at several grades. When an
endpoint joins the conference, the system will, in accordance with the various channels
of the video stream parameters (the video protocol, bandwidth, resolution and frame
rate defined by the user, appoint the endpoint to a video stream channel which can
match the endpoint’s highest capability, so as to optimize the conference video output.
The endpoint will access the conference in the pure audio mode when its parameters
defined for all the video streams. Default multi-screen layout is defined by the
conference profile used by The system. For more information about conference
profiles, please consult your system administrator.
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Quick Installation Setup Wizard
To change a multi-screen mode of an instant conference:
Click Conference List
Click Control
1
.
2
.
3
4
Click single or multiple meeting rooms, then click Change Layout.
Select a layout mode and click OK.
Multi-screen Mode
Description
A user can set to automatically select the multi-screen layout
according to the number of added meeting rooms, for more
Displays the first participants who speak loudest.
Displays the first two participants who speak loudest.
Displays the first four participants who speak loudest.
Displays the first six participants who speak loudest.
Automatic Multi-screen Layout
You can choose to allow the system to automatically select a multi-screen
layout based on the number of added meeting rooms.
•
•
When the number of meeting rooms is smaller than or equal to the set
number of multi-screens, the system displays the multi-screen image
according to the actual number of meeting rooms and in line with the
default rule. The table below shows the default rule.
When the number of meeting rooms is greater than the set number of
multi-screens, the system uses voice activation feature, and switches to
display the first meeting rooms who speak loudest with the largest
multi-screen layout selected here. If the number of meeting rooms is
greater than 4 and the maximum selection is
, the system uses the
layout to display the first four meeting rooms who speak the loudest.
Number of Meeting Rooms Multi-screen Layout
1
2
3-4
5-6
7-8
9
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Number of Meeting Rooms Multi-screen Layout
10
11-13
14-16
16+
Dial-in Number
For an H.323 endpoint, if the endpoint has been registered to the same
gatekeeper as RMX, the dial-in number consists of the E.164 prefix of RMX
and conference information, such as the conference ID, conference password,
chairperson password and participant address, in the form below:
<RMX E.164 prefix>[Conference ID][##Conference
password][##Chairperson password][*participant's E.164 prefix]
Here, the character within the <> symbols are mandatory, and those within
the [ ] symbols are optional.
For example:
RMX E.164 prefix: 925
ID of the conference to be created: 1001
The table below shows the strings dialed by the endpoint under different
scenarios:
H.323 Endpoint's Dial-in Numbers – Registered to a GK
Scenario
Dial-in String
Create this conference
9251001
Create this conference and set:
Conference password: 1111
Chairperson password: 2222
9251001##1111##2222
Create this conference and invite:
Participant 1 - E.164/TEL URI：123 9251001*123*321
Participant 2 - E.164/TEL URI：321
Create this conference, set the
above passwords and invite
participants
9251001##1111##2222*123*321
If the gatekeeper is not configured on the network, the format of the dial-in
string is as follows:
<RMX IP address>[##<Conference ID>][##Conference
password][##Chairperson password][*participant's IP address]
Here, the character within the <> symbols are mandatory, and those within
the [ ] symbols are optional.
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Quick Installation Setup Wizard
For example:
RMX IP address: 172.22.30.40
ID of the conference to be created: 1001
The table below shows the strings dialed by the endpoint under different
scenarios:
H.323 Endpoint's Dial-in Numbers – Not Registered to a GK
Scenario
Dial-in String
Create this conference
172.22.30.40##1001
Create this conference and set:
Conference password: 1111
Chairperson password: 2222
172.22.30.40##1001##1111##2222
Create this conference and
invite:
Participant 1 - IP address:
172.22.30.1
172.22.30.40##1001*172.22.30.1*172.22.30.2
Participant 2 - IP address:
172.22.30.2
Create this conference, set the
above passwords and invite
above participants
172.22.30.40##1001##1111##2222*172.22.30
.1*172.22.30.2
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