Polycom Server DOC2232A User Manual

MGC 25  
Getting Started Guide  
Version 9.0.4 | August 2010 | DOC2232A  
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Regulatory Notices  
United States Federal Communication  
Canadian Department of Communications (EC)  
Commission (FCC)  
Part 15: Class A Statement. This equipment has  
been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC  
Rules. Test limits are designed to provide reasonable  
protection against harmful interference when the  
equipment is operated in a commercial environment.  
This equipment generates, uses, and can radiate  
radio-frequency energy and, if not installed and used  
in accordance with the instruction manuals, may  
cause harmful interference to radio communications.  
Operation of this equipment in a residential area is  
likely to cause harmful interference, in which case the  
user will be required to correct the interference at his  
or her own expense.  
Polycom Inc., declares that the MGC-50 and  
MGC-100 with NET-2/4/8 cards are in conformity with  
the following relevant harmonized standards:  
EN 60950: 1992 Including Amendments 1,2,3 & 4  
EN 55022: 1994  
EN 50082: 1997  
Following the provisions of the Council Directive  
1999/EC on radio and telecommunication terminal  
equipment and the recognition of its conformity.  
Notice: The Industry Canada label identifies certified  
equipment. This certification means that the  
equipment meets telecommunication network  
protective, operational and safety requirements as  
prescribed in the appropriate Terminal Equipment  
Technical Requirements document(s). The  
Department does not guarantee the equipment will  
operate to the user's satisfaction.  
Part 68: Network Registration Number. This  
equipment is registered with the FCC in accordance  
with Part 68 of the FCC Rules. This equipment is  
identified by the FCC registration number.  
If requested, the FCC registration Number and REN  
must be provided to the telephone company.  
Before installing this equipment, users should ensure  
that it is permissible to be connected to the facilities  
of the local telecommunications company. The  
equipment must also be installed using an acceptable  
method of connection. The customer should be  
aware that compliance with the above conditions may  
not prevent degradation of service in some situations.  
Repairs to certified equipment malfunctions, may give  
the telecommunications company causes to request  
the user to disconnect the equipment.  
Any repairs to this equipment must be carried out by  
Polycom Inc., or our designated agent. This  
stipulation is required by the FCC and applies during  
and after the warranty period.  
Users should ensure for their own protection that the  
electrical ground connections of the power utility,  
telephone lines and internal metallic water pipe  
system, if present, are connected together. This  
precaution may be particularly important in rural  
areas.  
Caution: Users should not attempt to make such  
connections themselves, but should contact the  
appropriate electric inspection authority, or  
electrician, as appropriate.  
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Regulatory Notices  
Russian Communication Certificate  
MGC-25 complies with the Russian Ministry of Communication requirements stated in certificate OC/1-MM-15.  
Chinese Communication Certificate  
Korean Communication Certificate  
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Table of Contents  
i
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MGC-25 Getting Started Guide  
ii  
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iii  
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MGC-25 Getting Started Guide  
iv  
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1
Before You Begin  
This Getting Started Guide provides information on installation and basic  
operation of your MGC-25. For more information on defining and running  
conferences, defining IVR services and managing the system, refer to the  
MGC Manager Users Guide Volumes I & II and the MGC Administrators  
Guide included with the system. References to the relevant chapters of these  
guides are included throughout this Getting Started Guide.  
This is an example of notes that you may encounter throughout this guide.  
System Overview  
The MGC-25 is a multi-network solution that provides you with  
feature-rich, economical and easy-to-use multipoint voice, video and  
gateway conferencing.  
Polycom MGC-25 highlights:  
A compact, ready-to-go multipoint conferencing and gateway solution  
Easy installation  
An easy start with preset configurations for voice, video, unified and  
gateway conferencing  
Easy field upgrades  
A rich feature set providing high value and cost-effective conferencing  
Ad Hoc conference capabilities and a complete set of scheduling and  
management tools  
Unmatched performance with high quality video and audio  
Quality of Service for IP networks  
1-1  
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MGC-25 Getting Started Guide  
Safety Requirements  
For your protection, please read these safety instructions completely before  
operating the equipment.  
Look carefully for potential hazards in your work area: moist floors,  
ungrounded power cables, frayed power cords, missing safety grounds  
and so forth.  
Locate the main circuit breaker within the room.  
Locate the emergency power OFF switch within the room.  
Never assume that power is disconnected from a circuit.  
Only use the power cord supplied with the system.  
The power cord should only be connected to a power outlet that has a  
protective ground contact.  
Ensure that the power cord is easily accessible from the back of the  
system at all times.  
When moving the system, the LCD Display door must always be closed.  
Place the equipment in a well-ventilated area where the vents are free  
from obstruction.  
Do not place heavy objects directly on top of the MGC-25.  
Do not use liquids around your equipment.  
Never open or disassemble this equipment.  
1-2  
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Chapter 1 - Before You Begin  
General Site Requirements  
This section describes the requirements your site must meet for the safe  
installation and operation of the system.  
Placement of the System  
Place the MGC-25 on a hard, flat surface such as a desktop or mount it on a  
The airflow of the MGC-25 is from front to back. Be sure that the areas in the  
front and back of the system are clear for proper ventilation.  
When mounting the system on a rack, always use brackets or a shelf. Never  
install the MGC-25 system by only fastening the front screws to the rack.  
Network Equipment, Numbers and Addresses  
Obtain the following information from your network administrator:  
IP address for the MGC-25  
Subnet Mask for the MGC-25  
Default Gateway IP Address (optional)  
Gatekeeper IP Address, if applicable  
For ISDN configurations, obtain the following definitions of your equipment  
and information from your network service provider:  
PRI line(s) or Leased Line(s)  
Directory number range(s)  
Switch Type  
Line Coding  
Line Framing  
Numbering Plan  
Numbering Type  
If the MGC-25 has to be connected to the public ISDN network, an external  
CSU or similar equipment is needed.  
1-3  
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MGC-25 Getting Started Guide  
MGC-25 Specifications  
Table 1-1 lists the specifications of the MGC-25 unit.  
Table 1-1: MGC-25 Unit Specifications  
Physical  
Height  
2U (88.90 mm)  
Width  
19” (48 cm)  
Depth  
19” (48 cm)  
Weight  
Up to 31 lb (14 kg)  
not required  
Free space above MCU  
Power Supply  
AC Input  
100–240 VAC, 50/60 Hz  
Power Consumption  
AC Maximum Power  
consumption  
AC Voltage–up to 2 AMP at 100 VAC, 1 AMP at  
240 VAC  
Environment  
Operating temperature  
Storage temperature  
Relative humidity  
Operating altitude  
Storage altitude  
10°–40°C (50°–104°F)  
-40°–70°C (40°–158°F)  
15%-90% no condensing  
Up to approx. 3,000 m (10,000 ft.)  
Up to approx. 12,000 m (40,000 ft.)  
+8 kV  
Operating ESD  
Storage ESD  
+15kV  
Diagnostics  
Power up  
On-line  
Yes  
Yes  
Yes  
Remote  
1-4  
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Chapter 1 - Before You Begin  
Table 1-1: MGC-25 Unit Specifications  
External Communications  
Data rates  
6 Kbps–1920 Kbps (E1)  
Network interfaces  
ISDN: T1 PRI, E1 PRI, Multirate ISDN (H0),  
NFAS, Leased Lines: T1/E1  
T1-CAS lines  
H.323 & SIP: LAN  
Clock synchronization  
Synchronizes to external network  
Local/Remote External Equipment  
Operator workstations  
Reservation systems  
LAN/RS-232/Modem/Internet  
LAN/Internet/Modem  
1-5  
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MGC-25 Getting Started Guide  
1-6  
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2
Hardware Description and  
Installation  
Be sure to follow the safety precautions on page 1-2 before installing your  
system.  
Hardware Description  
Front Panel  
The MGC-25 front panel includes an LCD Display window which indicates  
system and network statuses.  
Power LED indicator  
Status LED indicator  
LCD Display  
Window  
Front brackets  
2-1  
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MGC-25 Getting Started Guide  
Rear Panel  
The MGC-25 rear panel includes interfaces for two PRI connections, two  
LAN connections, one Control LAN connection, a power cable, power  
switch, cooling fan and interfaces for Polycom Support personnel.  
Dongle  
The Polycom MGC-25 Dongle is a hardware key that is installed in the  
parallel port on the rear panel. This device contains configuration and  
licensing data that is necessary for your system to function.  
Never remove the dongle unless instructed by authorized support personnel.  
Do not remove or damage the dongle label.  
2-2  
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Chapter 2 - Hardware Description and Installation  
MGC-25 LCD Display Window  
Open the panel door to access buttons for scrolling through the LCD screens  
and configuring the system.  
Working With the LCD Display Window  
The LCD display window enables you to configure the MCU IP address and  
view system status information without connecting to any external device.  
The first time you use the MGC-25, the IP Configuration screen is displayed.  
To navigate within an LCD Display:  
Using the arrow buttons next to the LCD display window, you can navigate  
within an LCD display to choose options, view system status, modify the  
MCU IP address, save data and cancel parameter modifications.  
To scroll vertically in a display, use the up/down (  
On some displays, OK and Cancel options appear. To select one of these  
options, use the up/down ( ) and left/right ( ) buttons to  
/
) buttons.  
/
/
highlight the desired option and then press the Select ( ) button to  
execute the operation.  
When modifying the parameters on the IP Configuration display, navigation  
works differently.  
2-3  
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MGC-25 Getting Started Guide  
System Idle Display  
When there are no actions being performed via the LCD Display or no alarms  
detected, the following information is displayed:  
Product Name  
IP Address  
Configuration Name  
Active Alarms Status  
This display is shown whenever there have not been any actions performed  
via the LCD Display for 30 seconds.  
Main Menu  
To access the Main Menu from the System Idle display, press any button.  
The Main Menu in the LCD window includes four options:  
Active Alarms - displays network and system errors, if any  
Net Status - displays the status of each network connection  
IP Configuration - displays the IP address, Subnet Mask and Default  
Gateway addresses. You can configure these values.  
System Reset - resets the system  
To access an option, scroll with the up/down (  
/
) buttons until the desired  
option is selected, and then press the Select ( ) button.  
2-4  
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Chapter 2 - Hardware Description and Installation  
Active Alarms  
To access the Active Alarms, select the first option from the MGC-25 Main  
menu.  
If there are no active alarms, selecting the Active Alarms option shows the  
System Idle display.  
To scroll vertically through the Active Alarms, press the right ( ) button to  
highlight the scroll bar and then use the up/down (  
/
) buttons to scroll.  
The possible alarms are described in Table 2-1:  
Table 2-1: Alarms Shown in the LCD Display Window  
Alarm Type Description  
System  
Errors  
Major/Minor Alarm  
The system has an error. To view details about the error: in the  
MGC Manager, right-click the MCU icon, and then click Faults.  
For details about Faults, see the MGC Administrator’s Guide,  
Chapter 5.  
PRI Errors  
R - Red Alarm  
No connection is detected. There are no physical or higher layer  
protocols established. The line cannot be used for service when  
a red alarm is detected. Check the network cable.  
Y - Yellow Alarm  
The system is receiving a “Far End Alarm Failure.” This failure  
indicates that layer 1 and layer 2 protocols have been  
established but the layer 3 protocol is not yet established. The  
line cannot be used for service when a yellow alarm is detected.  
Check the network cable and contact your service provider.  
N - Normal  
D - D Channel not established.  
Check the network cable and contact your service provider.  
LAN Errors  
L - Link Down - There is no signal from the network.  
N - Normal  
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MGC-25 Getting Started Guide  
Table 2-1: Alarms Shown in the LCD Display Window  
Alarm Type Description  
Control  
LAN errors  
L - Link Down - There is no signal from the network.  
N - Normal  
To return to the Main Menu, use the left/right (  
/
) buttons to highlight the  
OK option, and then press the Select ( ) button.  
Net Status  
The Net Status display lists all network links with their available statuses.  
If there are no active alarms, selecting the Net Status option shows the System  
Idle display.  
Network statuses are described in Table 2-1.  
IP Configuration  
The IP Configuration function is available in the Main Menu and is displayed  
automatically the first time you access the system.  
The IP Configuration display shows the IP address, Subnet Mask and Default  
Gateway values of the system.  
To modify these values, follow the instructions on page 3-1.  
2-6  
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Chapter 2 - Hardware Description and Installation  
To save the values and reset the system, use the left/right (  
/
) buttons to  
select OK, and then press the Select ( ) button.  
Alternatively, to return to the Main Menu without saving changes, use the  
left/right (  
/
) buttons to select Cancel, and then press the Select (  
)
button.  
The OK option appears only if a component has been modified.  
When the cursor is on the first component of the IP address, you can press the  
left arrow button to access the OK and Cancel options.  
System Reset  
The System Reset function is available from the Main Menu.  
To reset the system, use the arrow buttons to select OK, and then press the  
Select ( ) button.  
To cancel, use the arrow buttons to select Cancel, and then press the Select  
(
) button.  
Manual System Reset  
You can reset the system manually at any time by holding down the left (  
)
and right ( ) buttons simultaneously.  
2-7  
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MGC-25 Getting Started Guide  
Hardware Installation  
Installing the MGC-25 in a Rack  
There are two methods to install the system in a rack:  
Install brackets supplied by the rack manufacturer on each side of the  
rack on which the MGC-25 is placed. Secure the system by fastening  
four screws to the rack on the front panel.  
Place the system on brackets that have been installed  
according to rack manufacturer specifications  
Install a shelf supplied by the rack manufacturer. Place the MGC-25 on  
top of the shelf. Secure the system by fastening four screws to the rack  
on the front panel.  
Place the system on a shelf that has been installed  
according to rack manufacturer specifications  
2-8  
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Chapter 2 - Hardware Description and Installation  
Placing the MGC-25 on a Desktop  
Place the system on a secure, flat and clean surface and avoid placing  
anything on top of the system.  
Connecting Cables  
Connect the following cables:  
Power cable - insert the connector firmly into the socket so that almost  
all of the narrow section of the connector is inserted  
ISDN PRI or T1-CAS cables (optional)  
LAN network cable (optional)  
Control LAN cable (to the LAN network with MGC Manager PC)  
2-9  
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MGC-25 Getting Started Guide  
Powering Up the System  
1. Make sure the power cable is connected to the system and to a grounded  
power outlet.  
2. Press the power switch to “1” to start the system.  
On the front panel of the MGC-25 the power indicator LED and the LCD  
Display Window flash. The system startup may take up to five minutes.  
Wait at least 10 seconds between turning the system off and turning it on. If you  
turn the system off and then try to turn it on right away, the system will not allow  
powering up for one minute.  
2-10  
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3
Initial System Setup  
The MGC-25 requires basic configuration before you can start running  
conferences.  
Initial IP  
Configuration  
Initial IP Configuration  
Installing the  
MGC Manager  
The system is shipped with a default IP address: 129.254.4.8. Whenever the  
system is turned on, the system checks the IP address. If the currently  
defined IP address is 129.254.4.8, the system assumes that it has not been  
configured and shows the IP Configuration parameters on the LCD window.  
You can now enter the IP address allocated to the MCU using the LCD and  
the arrow keys.  
Starting the MGC  
Manager  
To configure the IP address of the MGC-25:  
Defining an MCU  
1. Open the panel for the LCD as shown:  
Connecting  
to an MCU  
Configuring the  
Network Services  
The IP Configuration is displayed.  
3-1  
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MGC-25 Getting Started Guide  
2. Start by modifying the IP Address.  
Using the Left/Right buttons, move to the desired number to modify.  
Left/Right Buttons  
3. Using the up/down buttons, modify the number. The number value range  
is 0-255. To scroll through the numbers by tens, keep the button pressed.  
Up/Down Buttons  
4. After modifying a component, press the Right arrow button to move to  
the next component to modify. Press the Left arrow button to return to a  
previous component.  
5. Repeat steps 2 to 4 to modify the remaining components of the IP  
address.  
6. Press the Right arrow button to move to the Subnet Mask IP number. The  
Subnet Mask is assigned values according to the IP address entered.  
If you do not want to modify the Subnet Mask, press the Right arrow  
button until you reach the Default Gateway number. If no additional  
changes are required, skip to step 8.  
7. Enter the IP address of the Default Gateway if the MCU is connected to a  
network other than the one used by the PC running the MGC Manager.  
8. After completing the modifications of all numbers, press the Right arrow  
button ( ) until OK is selected, and then press the Select ( ) button.  
A notification that the system will be reset is displayed.  
9. Press the Select ( ) button to reset the system.  
3-2  
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Chapter 3 - Initial System Setup  
Installing the MGC Manager  
To set up conferences and to control the MGC unit you must install the MGC  
Manager software on a PC. Up to 30 MGC Manager-enabled PCs can be  
connected to each MGC-25. A single MGC Manager-enabled PC can manage  
multiple MGC systems.  
Initial IP  
Configuration  
During the installation, default Reservation templates are installed.  
Installing the  
The MGC-25 is shipped with a default IVR Service, default Entry  
Queue Service, and a default conference profile. For information  
about restoring these services when upgrading MCU software, refer  
to the MGC Administrator’s Guide, Chapter 5.  
MGC Manager  
Starting the MGC  
Manager  
To install the MGC Manager software:  
1. Insert the software CD into the CD drive.  
2. On the Start menu, click Run.  
Defining an MCU  
The Run dialog box opens.  
3. Type D:\SETUP (where D is the name of the CD drive), and then click  
OK.  
Connecting  
to an MCU  
The installation wizard starts and the License Agreement window opens.  
Configuring the  
Network Services  
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MGC-25 Getting Started Guide  
4. Click Yes to agree to the terms of the agreement or No to exit the  
installation.  
If you clicked Yes, the Welcome window opens.  
5. Click Next.  
The User Information screen opens.  
6. Enter your name and the name of your company in the appropriate  
boxes.  
For a standard installation, enter Polycom in the Serial box.  
7. Click Next.  
Follow the on-screen instructions to complete the installation process.  
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Chapter 3 - Initial System Setup  
At the end of the installation procedure, the Setup Complete window  
opens.  
8. Click Finish.  
The MGC Manager software is now installed on your computer.  
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MGC-25 Getting Started Guide  
Starting the MGC Manager  
The MGC Manager can connect to several MGC units simultaneously. The  
Initial IP  
Configuration  
first time you run the MGC Manager application, or when a new MCU is  
added to your configuration, you must first define each MCU’s IP address and  
listening port number.  
The MGC unit has to be installed and its IP address properly configured  
before defining its connection parameters in the MGC Manager  
guide.  
Installing the  
MGC Manager  
Starting the MGC  
Manager  
To define an MGC connection:  
On the Start - Programs menu, click MGC Manager ver 9.0, and then  
click MGC Manager ver 9.0 to start the application.  
Defining an MCU  
Connecting  
to an MCU  
Configuring the  
Network Services  
The MGC Manager main window opens.  
Main Menu  
Toolbars  
Status pane  
Browser  
pane  
Monitor pane  
3-6  
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Chapter 3 - Initial System Setup  
Defining an MCU  
To define a new MCU:  
1. In the Browser pane, right-click the MCU Network icon, and then click  
Initial IP  
Configuration  
New MCU.  
Installing the  
MGC Manager  
The Add MCU dialog box opens.  
Starting the MGC  
Manager  
Defining an MCU  
Connecting  
to an MCU  
2. In the Name box, enter the name of the MCU, using up to 20 characters  
(no comma, period or semicolon). Specify a name that clearly identifies  
the MCU.  
Configuring the  
Network Services  
3. In the IP Address box, enter the IP Address of the MCU.  
The IP address should be identical to the one configured in the LCD  
Display during the Initial IP Configuration settings.  
4. Click OK.  
The Add MCU dialog box closes. A new icon with the specified MCU  
name appears in the Browser pane listed below the MCUs Network icon.  
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MGC-25 Getting Started Guide  
Connecting to an MCU  
Once the MCU connection parameters are defined, the MGC Manager can be  
Initial IP  
Configuration  
connected to all defined MCUs simultaneously. The MGC Manager allows  
you to set up conferences, make reservations, monitor On Going Conferences  
and perform other activities on several MCUs. The MGC Manager reports the  
status of each MCU connection.  
Installing the  
MGC Manager  
To connect the operator workstation to an MCU:  
1. In the Browser pane, expand the MCUs Network tree.  
A list of MCUs appears below the MCUs Network icon.  
Starting the MGC  
Manager  
2. Double-click the MCU icon.  
Alternatively, right-click the MCU icon, and then click Connect.  
Defining an MCU  
The Logon dialog box opens.  
Connecting  
to an MCU  
Configuring the  
Network Services  
3. Enter your Login Name and Password, and then click OK.  
Each MCU is initially configured with a default operator whose Login and  
Password are both POLYCOM. Additional operators can be defined. For more  
details, see the MGC Administrator’s Guide, Chapter 6.  
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Chapter 3 - Initial System Setup  
Configuring the Network Services  
If no Network Services have been configured, depending on your system  
configuration, an appropriate Network Configuration dialog box is  
automatically displayed.  
Initial IP  
Configuration  
If your system is configured to work with both IP and ISDN, the Network  
Configuration Wizard dialog box is displayed. This section describes the  
configuration of both IP and ISDN Network Services.  
Installing the  
MGC Manager  
If your system is configured to work with IP only, the IP Configuration  
dialog box is displayed. For details, see page 3-10.  
Starting the MGC  
Manager  
If your system is configured to work with ISDN only, the ISDN  
Configuration dialog box is displayed. For details, see “To configure an  
Defining an MCU  
Network Configuration Wizard  
The Network Configuration Wizard enables you to set up the ISDN and IP  
network services quickly.  
Connecting  
to an MCU  
For information about defining T1-CAS Network Services, defining  
additional ISDN or IP Network Services, adding advanced definitions or  
modifying existing Network Services, refer to the MGC Administrator’s  
Guide, Chapter 3.  
Configuring the  
Network Services  
You can access the Network Configuration Wizard any time from the MCU  
right-click menu.  
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MGC-25 Getting Started Guide  
You can start the configuration process in any order, by clicking the  
appropriate Network button.  
To route Meet Me H.323 dial-in participants to their conferences, some  
gatekeepers require configuration of an IP Network Service prefix. If your  
gatekeeper requires the definition of a prefix, configure it in the gatekeeper  
before you define the IP Network Service.  
To configure the IP Network Service:  
1. In the Network Configuration Wizard window, click the IP button.  
The IP Configuration dialog box opens.  
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Chapter 3 - Initial System Setup  
2. Define the following parameters:  
Table 3-1: IP Configuration Parameters  
Field  
Description  
IP Service  
Name  
Enter a name using up to 20 characters, or use the  
default name (IP Default Service).  
Obtain IP  
Address  
Automatically  
(DHCP)  
Select this check box to use a DHCP server for  
automatic assignment and tracking of IP addresses to  
the conference devices.  
Do not select this check box if you need to establish a  
static IP address, for example, when working with a  
firewall and you need to translate an internal IP address,  
that must be static, with an external one.  
LAN 1A  
Spans  
Configuration  
Select this check box to indicate that a LAN span is  
connected to the IP card in the MCU and to define the  
properties of this card.  
LAN 1 IP  
Address  
Enter the IP address of the IP card installed in the MCU.  
When the DHCP server is used, the IP address of the  
card appears as 0.0.0.0.  
Subnet Mask  
Enter the subnet mask of the MCU’s IP card. If the  
DHCP is used, the subnet mask is automatically  
retrieved from the DHCP server and cannot be  
modified.  
The detected number appears in the card’s  
Properties-Settings-IP Network Parameters box.  
Default Router  
Enter the IP of the default router in this box. If a DHCP is  
used, the IP address of the default router is  
automatically retrieved from the DHCP server and  
cannot be modified.  
DNS  
DNS — Select this check box to indicate that a DNS  
server is used in the network and then select:  
Specify — to enter the IP address of the DNS  
server.  
Auto — to automatically detect the primary DNS IP  
address, provided the DNS Server is defined in the  
DHCP and if the DHCP -obtain IP Address  
Automatically check box was selected.  
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Table 3-1: IP Configuration Parameters (Continued)  
Field  
Description  
DNS Server IP  
Address  
If DNS – Specify was selected, this field is mandatory.  
Enter the IP address of the primary DNS server to be  
used for name translation.  
Local Domain  
Name  
Enter the domain name where the MCU is installed.  
The name of the domain includes the host part of URL  
or URI, for example, polycom.com.  
This field is used both for SIP proxy registration and  
DNS resolution and therefore it is required if you are  
using DNS servers in this service.  
H.323  
Select this option if this Network Service will be used to  
connect to H.323 participants.  
Gatekeeper  
Select this checkbox if a gatekeeper is used with this  
Service.  
Gatekeeper IP  
Address or  
Name  
Enter either the gatekeeper’s host name (if the DNS  
server is enabled and the gatekeeper is registered with  
the DNS), or IP address.  
LAN 1 H323 ID The H.323 identification is a number used to identify the  
card’s span. It can be any whole number between 0 to  
65535. This number is assigned to a specific IP address  
and must be unique per MCU.  
Prefix  
Enter the prefix that is used when registering the MCU  
with the gatekeeper (when applicable). This prefix is  
used by H.323 participants as part of the dialing string  
when connecting to the MCU.  
SIP  
Select this check box if this Network Service will be  
used by SIP participants to connect to the MCU. Then  
select:  
Specify—to manually define the SIP server.  
Auto— to automatically detect the SIP server’s IP  
address if a DHCP or if a DNS Server is present and  
defined.  
SIP Server IP  
Address or  
Name  
If SIP – Specify was selected, enter either the IP  
address of the preferred SIP server or its host name (if a  
DNS server is used)  
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Chapter 3 - Initial System Setup  
Table 3-1: IP Configuration Parameters (Continued)  
Field  
Description  
Domain Name  
or IP Address  
Conferences and Entry Queues can be registered in the  
proxy in the format user@host. for example,  
EQ1@polycom.com.  
When dialing to a conference or Entry Queue, the SIP  
server expects to receive the host either as domain  
name or as an IP address.  
3. Click OK.  
If your system supports only IP networks, a confirmation message is  
displayed.  
4. Click OK to confirm.  
If you are defining only the IP Network Service, the Network Configuration  
dialog box closes and the new IP Network Service appears in the IP Network  
Services list. You must reset the MCU.  
If you are defining both IP and ISDN Network Services, the Network  
Configuration Wizard dialog box is displayed.  
To configure an ISDN Network Service:  
1. Click the ISDN button.  
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The ISDN Configuration dialog box opens.  
2
4
3
5
6
7
2. In the ISDN Service Name box, enter a name or use the default name  
(ISDN Default Service).  
3. Select the PRI 1A check box to define the parameters of the first ISDN  
span.  
4. If a second span is connected to the MCU, select the PRI 1B check box.  
5. From the Line Type drop-down list; select either T1 (usually in the U.S),  
or E1 (usually in Europe).  
6. From the Switch Type drop-down list, select the brand and revision level  
of equipment installed in the telephone company’s central office.  
7. In the Dial-In Numbers Range boxes, enter the phone numbers to be used  
for dial-in connections as allocated to the MCU by your service provider.  
Enter the first and last numbers in the range of phone numbers.  
8. Click OK.  
A confirmation message is displayed.  
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9. Click OK.  
The Network Configuration dialog box closes and the new Network  
Services appear in the Network Services list. These Network Services  
automatically set as the default services.  
The following icons are used to indicate the Network Service types:  
Table 3-2: IP Network Service Icons  
Icon  
Description  
The Network Service supports both SIP and H.323  
connections.  
The Network Service supports only H.323  
connections.  
The Network Service supports only SIP connections.  
The Network Service supports only ISDN  
connections.  
The Network Services definition is complete.  
For advanced settings, see the MGC Administrators Guide, Chapter 3.  
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Modifying Network Services  
To make changes in the IP and ISDN configurations, right-click the MCU and  
select Fast Configuration Wizard. The Network Configuration Wizard  
window opens.  
To change IP configurations click the IP button. To change ISDN  
configurations click the ISDN button. For information regarding the  
configurable fields in the relevant dialog boxes see “Network Configuration  
Wizard” on page 3-9. For additional information abut setting the Network  
Service as default, see the MGC Administrator's Guide, Chapter 3, “Setting  
the Default Network Service”.  
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4
Conference Types  
Different conference types are available according to their initiation modes:  
reservationless conferences and scheduled conferences.  
On-demand Conferences (Reservationless  
Conferencing)  
Reservationless conferencing enables you to immediately start and connect  
to On Going conferences from your endpoint, with no advanced scheduling.  
The MGC Manager offers two methods for Reservation-less conferencing:  
Ad Hoc Conferencing  
Meeting Rooms  
Ad Hoc Conferencing  
In Ad Hoc conferencing, the participant connects to an Ad Hoc-enabled  
Entry Queue. An Entry Queue is a special routing lobby to which one or  
more dial-in numbers are assigned. The participant is prompted for the  
destination conference Numeric ID. If no conference with a matching  
Numeric ID is running, the system creates a new On Going conference,  
provided the participant has the permission to do so. The new conference is  
created according to the conference parameters defined in a Profile assigned  
to the Entry Queue. In this method, the conference Profile is created only  
once, and is used repeatedly to create numerous conferences.  
This conferencing method is often used to globally enable all employees in  
an organization to start On Going Conferences from their endpoints, without  
having to define the conference parameters for each employee and for each  
conference.  
When authentication with external database application is configured for the  
Entry Queue and for the conference, the MCU verifies with the external  
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database application whether a conference with a specific Numeric ID may be  
started. This is the method used with Windows Messenger and Office  
Communicator to initiate multipoint Video or Audio conferences.  
For more information about Ad Hoc conferencing, see the MGC Manager  
Users Guide, Volume II, Chapter 3.  
Meeting Rooms  
Meeting Rooms are conferences created once, with no starting date or time,  
no reserved resources and it can be activated as many times as required. The  
Meeting Room remains in passive mode until the first participant connects to  
it and activates the conference. To start the conference you simply let the  
participants know the start date and time, dial-in number and the Numeric ID  
of the conference. No prior booking is required. The conference returns to  
passive mode once the conference ends and remains in the MCU memory  
until the next activation. In this mode, a Meeting Room is usually defined for  
each of the employees in your organization. This may require tedious work  
when your organization includes many employees, and it also loads the MCU  
memory with all the saved Meeting Rooms.  
Scheduled Conferences  
You can define a conference to start at a certain date and time or to start  
immediately. Scheduled conferences run once and are then deleted from the  
MCU memory. For scheduled conferences, the MCU reserves resources for  
the conference participants, provided the participant endpoints are defined  
during the conference definition. You can define conferences without  
defining their participants and let participants connect to the conference as  
long as there are resources available.  
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Chapter 4 - Conference Types  
Video Conference Attributes  
There are four general types of video conferences:  
Video Switching - A conference in which all participants use the same  
video and audio formats. Whenever a participant starts to speak, the  
participant appears on all endpoints in full screen display as the  
conference is a voice activated video switching conference.  
Transcoding (requires Video card) - A conference in which participants  
use different video, audio and data formats, while maintaining the  
highest video and audio capability each participant can achieve with his  
or her codec. Like video switching, the current speaker is displayed on  
all endpoints in full screen.  
Continuous Presence (requires Video card) - A conference in which  
several participants can be viewed simultaneously. In this type of  
conference, the highest video, audio and data quality for each participant  
depends on the participants endpoint capabilities.  
In a traditional Continuous Presence conference, each participant uses a  
different video port on the Video card. This method enables such features  
as full Transcoding per participant, Personal Layouts (individualized  
Continuous Presence layouts per participant) and maintenance of overall  
video and audio quality for the conference—even when participants with  
lower capabilities connect. However, this method limits the number of  
Continuous Presence participants to the number of ports on the Video  
card, which is six.  
Conference On Port (requires Video card) - A conferencing method  
suitable for large Continuous Presence conferences or when several  
Continuous Presence conferences are running on the MCU.  
In Conference On Port, all conference participants use a single video  
port. This method allows for more than six participants to join a  
Continuous Presence conference and allows for up to six Continuous  
Presence conferences to be run on the MCU.  
In a Conference on Port conference, a video layout can be selected for  
the conference, but all the participants, including the speaker, view the  
same layout and the same participants. The Personal layout selection is  
not available in Conference on Port and the video quality is determined  
by the highest common video parameters and by the video line rate.  
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Entry Queue  
An Entry Queue is a special routing lobby that is used for routing participants  
to their target conferences. One or several dial-in numbers are assigned to the  
Entry Queue, and they are used by callers to all conferences. Once callers are  
connected to the Entry Queue, they are routed and connected to the target  
conferences if they provide the appropriate conference IDs and passwords  
(optional). Both Video and Audio Only conferences can be accessed from an  
Entry Queue. For information about defining an Entry Queue, see Chapter 6,  
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5
Basic Operation  
This chapter describes how to start, monitor and manage On Going  
Conferences.  
Reservation Templates  
A Reservation template includes the conference parameters, such as the  
conference media (audio, video), video session type, line rate, video  
protocol and other video parameters, IVR and more. The reservation can  
include the conference participant parameters.  
Default Reservation Templates  
Five default Reservation templates are installed with the MGC Manager:  
Default-Audio: Audio Only with Default IVR service  
Default_COP: Conference On Port at 384 Kbps  
Default_Video: Continuous Presence Conference at 384 Kbps  
SW CP: Software Continuous Presence (H.323 only) at 384 Kbps  
Video-Switch: Video Switching at 384 Kbps  
In order to run a Default_Video or Default_COP conference, the Video+ card  
and MGC Version 5.6 or later must be installed in your system.  
Using the default Reservation templates, you can schedule a conference to  
start immediately (On Going Conference), or to start automatically at a  
predefined date and time (Reservation). For details of the default  
Reservation templates parameters, see “Appendix A: Default Templates”.  
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Starting a Conference  
You can start an On Going Conference from one of the default Reservation  
templates provided with the system, or you can define a new On Going  
Conference. For more details about defining new conferences, see “Defining  
To start an On Going Conference from a default Reservation template:  
1. Connect to an MCU. For more details, see “Connecting to an MCU” on  
2. The Default folder in the Reservations Database window opens  
automatically when you open the MGC Manager. Otherwise, access this  
window by clicking Reservations in AccordDB from the Window  
menu.  
The Reservations Database window opens.  
If the Reservations Database window did not appear automatically and is not  
included in the Window menu options, reopen this window using the login  
procedure described in the MGC Manager User’s Guide, Volume I, Chapter 3,  
MGC Manager Basics.  
3. In the Reservations Database window, expand the Default folder to  
display the list of default Reservation templates.  
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Chapter 5 - Basic Operation  
4. Right-click the icon of the appropriate Reservation template to start, and  
then click Start Immediately. If more than one MCU is connected,  
select the name of the MCU to run the conference from the pop-up list.  
The conference begins and appears in the list of On Going Conferences.  
If no participants were defined in the Reservation template, the  
conference starts but contains no participants.  
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Viewing the Conference Dial-in Properties  
The dial-in numbers and passwords needed to enter a conference, including IP  
Network Prefixes and Numeric IDs appear in the MGC Manager Status pane.  
To view the list of On Going Conferences and their dial-in numbers:  
Expand the MCU tree, and then click the On Going Conferences icon.  
The list of On Going Conferences with their Numeric IDs and dial-in  
numbers are displayed in the Status pane.  
In some configurations, the ISDN/PSTN number is truncated by the PBX, and  
you must add the appropriate prefix to the dial-in number that is displayed in  
the Status pane.  
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Chapter 5 - Basic Operation  
Connecting to a Conference/Entry Queue  
Defined dial-in participants can connect to any conference by dialing the  
conference dialing string (ISDN, H.323 or SIP). The MCU identifies their  
CLI or IP address (as defined in the participant properties) and routes them to  
the appropriate conference. Dial-out participants must be defined in the  
conference.  
Undefined participants can connect directly to conferences defined as Meet  
Me per Conference or Meeting Room by dialing its dial-in string. If required,  
the participants enter the conference password before joining the conference.  
Undefined participants can also connect to a single-dial Entry Queue to  
access conferences. The dialing methods are the same as for the conference.  
Once participants connect to the Entry Queue, they are routed to their  
conference according to the conference numeric ID or password that they  
enter.  
In the default templates, just the Audio Only template is defined with Entry  
Queue Access. To create a new video conference with Entry Queue Access,  
Dialing-in to a Conference/Entry Queue  
Undefined dial-in participants can access the conference using the following  
methods:  
ISDN/PSTN Participants  
Audio Only, PSTN and ISDN Video participants dial the conference/Entry  
Queue ISDN dial-in number, as assigned to the conference Entry Queue by  
the operator or automatically by the MCU. The dial-in number can be viewed  
in the MGC Manager Status pane.  
H.323 Participants  
When a gatekeeper is present, H.323 participants dial: the [IP Network  
Service Prefix] and [conference/Entry Queue Numeric ID or name] for  
example, if the Network Service prefix is 925 and the Conference Numeric  
ID is 1222, participants will dial 9251222. If participants dial only the  
Network Service Prefix, or if the wrong numeric ID is dialed, participants will  
be automatically routed to the default Entry Queue if one is defined. For more  
information about the IP Network Service Prefix, see Chapter 3.  
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For example, if the IP Network Service prefix is 27, the conference Numeric  
ID is 1478 and the conference name is ‘MARKETING’, the participant can  
dial 271478 or 27MARKETING. IF the Entry Queue name is EQ1 and its  
numeric ID is 3000, the participant can dial 273000 or 27EQ1 to access the  
MR. IF only 27 is dialed, participants are be routed to the default Entry Queue  
(if one is defined).  
When no gatekeeper is present, H.323 participants dial the IP address of the  
MCU’s IP card, followed by ## and the conference/Entry Queue Numeric ID.  
For example, if the IP card address is 172.22.190.162, participants will enter  
172.22.190.162##1478 to access the conference, or 172.22.190.162##3000 to  
access the Entry Queue.  
If no Entry Queue /conference numeric ID or if the wrong numeric ID is  
entered, participants are be routed to the default Entry Queue (if one is  
defined). If no default entry queue is defined in the system, the call is  
disconnected.  
SIP participants  
When a new conference reservation or Entry Queue is defined the conference  
or Entry Queue registers with the SIP proxy.  
SIP participants dial the conference/Entry Queue URI using the format:  
Conference or Entry Queue name@domain name.  
For example, MRO1@polycom.com, or EQ1@polycom.com.  
Usually for SIP conferencing, an Ad Hoc Entry Queue is used. In this  
scenario, the first participant dials the Entry Queue and creates a new  
conference, while the other conference participants dial directly to the  
conference using the conference name or Numeric ID.  
When dialing from a Microsoft Windows Messenger endpoint that does not  
have DTMF capabilities, the first participant (who creates the new conference  
in Ad Hoc Conferencing) enters the Entry Queue name followed by the target  
conference name and the numeric ID in the format:  
EQ Name(Target Conference Name)(Target Conference Numeric ID).  
For example, EQ1(sales)(12345). In this example, the Entry Queue name is  
EQ1, and a new On Going Conference by the name sales with the Numeric  
ID 12345 will be created on the MCU.  
You do not need to add the domain name to the conference name, as it is  
automatically added by Microsoft Windows Messenger when the request is sent  
to the SIP server.  
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Monitoring On Going Conferences  
You can monitor conferences and perform various operations while  
conferences are running.  
Monitoring involves viewing the status of On Going Conferences and the  
status of their participants.  
Three levels of monitoring are available with the MGC Manager:  
General Monitoring - You can monitor the general status of all the On  
Going Conferences and their participants in the MGC Manager main  
window.  
Conference Level Monitoring - You can view additional information  
regarding the conference using the Conference - Properties option.  
Participant Level Monitoring - You can view detailed information on the  
participant's status using the Participant - Properties option.  
When an operator is available to attend participants, you can view the  
status of participants in the Participants Queue window. For more  
information about the Participants Queue, see the MGC Manager Users  
Guide, Volume I, Chapter 8.  
Operations can be performed at the conference level or at the participant  
level. For example, you can terminate a conference before its scheduled  
ending or you can extend its duration. You can also disconnect an individual  
participant while the conference is in progress, or temporarily mute  
transmission to and from a site so that the other participants can hold a private  
discussion. You can also connect dial-out participants during the conference  
and add a new participant while the conference is in session.  
General Monitoring  
Monitoring a conference enables you to keep track of its participants and its  
progress. When monitoring a conference, you can check whether all its  
participants are correctly connected and whether errors and faults have  
occurred.  
The MGC Manager allows you to monitor several On Going Conferences  
simultaneously. The On Going Conference information is easily available and  
clearly represented.  
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Monitoring a Conference  
When you click a conference icon, the conference appears in the Status pane.  
However, to get more details regarding the conference and participants  
statuses or to monitor several conferences simultaneously, it is advised to  
monitor the conferences in the Monitor pane.  
Automatic Monitoring of conferences is available. For details, see the MGC  
Manager User’s Guide, Volume I, Chapter 5.  
You can display the list of On Going Conferences in the Status pane so you  
can view their dial-in numbers and Numeric IDs while monitoring the  
conferences with their participants in the Monitor pane.  
Displaying the conference and participants statuses in the Monitor pane:  
1. Expand the MCU tree.  
2. Expand the On Going Conferences tree.  
3. In the On Going Conferences list, right-click the conference to monitor,  
and then click Monitor to view all the conference participants in the  
Monitor pane.  
Alternatively, on the conference right-click menu, click Monitor Filter  
to view only participants of the selected filtering status.  
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Chapter 5 - Basic Operation  
The Participant Monitoring Filter dialog box opens.  
4. Select the appropriate check boxes that indicate the statuses to monitor.  
The following statuses can be selected:  
Table 5-1: Participant Statuses to be Monitored  
Filtering Option  
Description  
Faulty participant  
Participants who have problems connecting to the  
conference.  
Participants  
Requesting  
Assistance  
Participants who have requested the operator’s  
assistance and have yet to be assisted by the  
operator.  
Asked question  
Participants who want to ask questions and were  
added to the Question-and-Answer queue. These  
participants are waiting to ask a question.  
Noisy Line  
Participants whose line was detected by the MCU as  
noisy.  
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The conference and participant details appear in the Monitor pane.  
The Status and Monitor panes take the form of a table. Each row  
represents a conference or a participant. Each column represents a  
parameter that is being monitored. The Conference Name, Status,  
Phone#, Connection Type, Retries Left, Channel# and Bonding fields  
also appear in the Status pane.  
You can modify the order of columns in the Monitor and Status panes by moving  
the column heading(s) to the desired location in the table header.  
The data in the Monitor and Status tables can be sorted according to a selected  
column. Clicking on a column heading sorts the table data in descending order.  
Clicking on the same column heading a second time sorts the data in ascending  
order.  
Additional information about monitoring participants and conferences is  
described in the MGC Manager Users Guide, Volume I, Chapter 5.  
Listing Participants in the Browser and Status Panes  
You can view the list of participants currently connected to the conference in  
the Browser, Status and Monitor panes.  
To view the list of participants in the Browser pane:  
1. Expand the On Going Conferences or Reservations tree.  
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Chapter 5 - Basic Operation  
2. Expand the On Going Conference or Reservation to list its participants.  
The participants are listed below the conference or Reservation.  
Different icons are used to indicate the participant roles and their  
connection status. For details, see the MGC Manager Users Guide,  
Volume I, Chapter 5.  
To list the participants in the Status pane:  
1. Expand the On Going Conferences or Reservations tree.  
2. Double-click the icon of the On Going Conference or Reservation whose  
participants you want to list.  
The participants are listed in the Status pane.  
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Participant Level Monitoring  
In addition to the data that appears in the Status and the Monitor panes, you  
can view detailed information about the connection parameters and status of  
each of the conference participants. This is especially useful if there is a  
problem during the connection of the participant to the conference.  
To check the properties of a participant:  
In the Status pane, the Browser pane or the Monitor pane, double-click  
the participant icon. Alternatively, right-click the participant icon, and  
then click Properties.  
The Participants Properties dialog box opens, displaying the following  
tabs: Identification, Advanced, Connection Info1, Connection Info2,  
Resource Details, Disconnection Cause, H221 (ISDN)/H245 (IP) and  
Video Sources. These tabs contain information that is relevant only to the  
participant’s status while the conference is running and are mainly used  
for monitoring when there are connection problems.  
The Participant Properties can be displayed for all connected participants  
or disconnected defined participants. Undefined dial-in participants who  
disconnect from the conference are removed from the Participants list  
and cannot be monitored.  
For a description of these tabs, refer to the MGC Manager Users Guide,  
Volume I, Chapter 5.  
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Chapter 5 - Basic Operation  
Operations Performed During On Going  
Conferences  
The following operations can be performed during On Going Conferences:  
Adding a new participant to a conference  
Connecting/Disconnecting participants  
Muting/Unmuting participants  
Locking/Unlocking the conference  
Changing the conference duration  
Terminating the conference manually  
Changing the Video Layout in a Continuous Presence conference  
Additional operations performed during On Going Conferences are described  
in the MGC Manager Users Guide, Volume I, Chapter 6.  
Adding a Participant to a Conference  
Defining Dial-out Participants  
You can manually add dial-out participants to the conference.  
The participant properties change according to the participant type and  
network connection.  
The following procedure assumes that the default participant parameters will be  
used. Therefore, only the parameters that you must define are described here.  
For a detailed description of the all participant parameters, refer to the MGC  
Manager User’s Guide, Volume I, Chapter 4.  
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To define a new participant in a conference:  
1. List the On Going Conferences.  
2. Right-click the icon of the conference to which to add a participant, and  
then click New Participant. Alternatively, click the conference icon, and  
then click the New Participant button on the Conference Toolbar.  
The Properties - Identification dialog box opens.  
H.323 (VoIP) Participant  
ISDN/Telephone Participant  
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Chapter 5 - Basic Operation  
SIP Participant  
The Identification parameters change according to the selected Interface Type.  
3. In the Name box, enter the participant’s name.  
4. For video participants using H.221 aggregation, enter the phone numbers  
separated by semicolons.  
For example, for a 2B participant: 9251921;9251922. If using Bonding  
(both numbers are the same), enter the number once. Example: 9251921.  
5. In the Connection Type box, select Dial-out if the MCU/operator calls  
the participant.  
6. In the Interface Type box, select the Network Protocol used to connect  
the participant to the conference: ISDN, H.323 or SIP.  
7. Define the participant properties as follows:  
a. If you are defining an ISDN participant:  
In the Participant Phone Numbers box, enter the participant’s  
number.  
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b. If you are defining an H.323 participant:  
In the Participant IP box, enter the IP address of the participant’s  
endpoint.  
Alternatively, in the Alias Name field, enter the Alias of the  
endpoint as registered with the gatekeeper and then select the Alias  
Type. Only H323 ID (digits and letters) and E.164 (only digits) are  
supported. Use this option if a gatekeeper is defined in the H.323  
Network Service.  
c. If you are defining a SIP participant:  
In the SIP Address box, enter the endpoint address in the format:  
[user name]@[domain].  
Note that the SIP URI adheres to URI rules: no spaces or special  
characters such as commas, quotation marks, inverted tags and so  
forth in either the name or the domain part.  
8. In the User Defined fields, enter general information about the  
participant, if required.  
9. If you are defining an Audio Only participant, click the Audio Only  
check box. If you are adding a participant to an Audio Only conference,  
this option is automatically selected and cannot be cleared.  
10. The system is set to automatically save the participant to the local data  
base. Clear this check box to cancel the save operation.  
11. Click OK to add the participant to the conference.  
If you add a participant who has the same name, phone number or IP address of  
another participant in a concurrent conference, the Participants Scheduling  
Conflicts window opens. For details, see the MGC Manager User’s Guide,  
Volume I, Chapter 4.  
To add a pre-defined participant to a conference:  
1. Expand the MCU icon to display its options.  
2. Double-click the On Going Conferences icon, right-click the name of the  
desired conference, and then click Properties.  
The Conference Properties dialog box opens.  
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Chapter 5 - Basic Operation  
3. Click the Participants tab to add participants to the conference.  
The Properties - Participants dialog box opens.  
Select this check  
box to designate an  
operator- controlled  
dial-out conference  
connection.  
4. In the Pre-Defined Participants list, select the participants to add and  
then click the >> button.  
5. Alternatively, you can define a new participant by clicking the New  
button.  
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Making Dial-Out Connections  
When the Dial-Out Manually option is selected for the conference, the  
operator connects the dial-out participants to the conference. Also when a  
participant is disconnected from the conference, you can reconnect the  
participant to the conference.  
To manually establish a Dial-out connection:  
In the Monitor pane, Status pane or Browser pane, right-click the  
participant icon, and then click Connect Participant.  
Alternatively, click the Participant icon, and then click the Connect  
button on the Participant Toolbar.  
You can connect several participants in one operation using the standard  
Windows conventions for multiple selection.  
During the connection attempt, the participant status changes to  
Connecting in the Connection column and then changes to Connected  
once the participant’s connection is established.  
The MCU can be configured to automatically reconnect participants who were  
accidentally disconnected from the conference. For more details, see the MGC  
Administrators Guide, Chapter 5.  
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Chapter 5 - Basic Operation  
Disconnecting Participants  
When a participant does not need to continue in a conference, you can  
disconnecting or delete the participant.  
When you disconnect a participant, the resources assigned to the participant  
remain allocated and the participant’s parameters remain in the system  
memory. This allows you to reconnect the participant if necessary.  
Deleting a participant completely removes the participant’s definition from  
the conference and releases the resources allocated to the participant.  
Therefore, to reconnect a participant who was deleted from the conference,  
you have to re-define the parameters as if he/she were a new participant.  
To disconnect a participant:  
In the Monitor pane, Status pane or Browser pane, right-click the  
participant icon, and then click Disconnect Participant.  
Alternatively, click the Participant icon, and then click the Disconnect  
button on the Participant Toolbar.  
The participant is disconnected from the conference. The connection  
icon changes to disconnected and the indication Disconnected appears in  
the Connection column.  
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To delete a participant:  
1. In the Monitor pane, Status pane or Browser pane, right-click the  
participant icon, and then click Delete.  
Alternatively, click the Participant icon, and then click the Delete button  
on the Participant Toolbar.  
A confirmation dialog box appears.  
2. Click YES to confirm, or NO to cancel the operation.  
Muting a Participant  
Occasionally, a conference organizer may want to silence the audio and video  
channel of a particular participant from part of an On Going Conference.  
The MGC Manager enables you to mute a participant's audio and/or video  
signals. A participant whose audio or video signal is muted hears and sees the  
other participants. However, the other participants cannot hear or see the  
muted participant.  
Alternatively, participants' audio and video signals can be muted from their  
own codecs, through the endpoint’s application.  
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Chapter 5 - Basic Operation  
To mute a participant using MGC Manager:  
In the Monitor or the Status pane, right-click the participant icon, and  
then click Mute Audio to mute the audio signal, or click Mute Video to  
mute the video signal.  
Alternatively, click the Participant icon and then click the Mute Audio  
button or Mute Video button on the Participant Toolbar.  
The menu changes to UnMute Audio, or UnMute Video (respectively).  
The appropriate Audio  
or Video  
icon appears in the Audio or  
Video columns of the Monitor and Status panes.  
For information about additional muting options, refer to the MGC  
Manager Users Guide, Volume I, Chapter 6.  
Locking and Unlocking a Conference  
You can lock or unlock On Going Conferences and thus control access of  
undefined dial-in participants to these conferences. The Lock/Unlock option  
is dynamic and can be applied any time before or during the conference. This  
feature is used to:  
Limit the number of undefined dial-in participants connecting to the  
conference in order to save resources.  
Prevent other participants from connecting to the conference once all the  
required participants have already been connected.  
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To Lock or Unlock a conference:  
Right-click the conference icon, and then click Lock Conference or  
Unlock Conference.  
Alternatively, click the Conference icon, and then click the Lock button  
or Unlock button on the Conference Toolbar.  
Changing the Conference Duration  
It is often necessary to extend the duration of a conference or terminate a  
conference before its scheduled completion time. The conference can be  
extended either manually or automatically or terminated. To automatically  
extend or terminate a conference, refer to the MGC Manager Users Guide,  
Volume I, Chapter 6.  
You can change the conference duration even after the conference has started.  
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Chapter 5 - Basic Operation  
To change the duration of an On Going Conference:  
1. In the Browser, Monitor or Status panes, right-click the conference icon,  
and then click Properties.  
The Conference Properties dialog box opens.  
2. Click the Scheduler tab.  
3. Modify the conference Ending Time.  
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4. Click OK.  
The Conference Properties dialog box closes. The conference’s duration  
is changed.  
Terminating a Conference Manually  
You can manually end the conference before its scheduled end time. Usually,  
you will use this option when all the participants disconnected from the  
conference, or if the meeting organizer has requested it.  
To terminate a conference manually:  
1. In the Browser, Monitor or Status panes, right-click the On Going  
Conference, and then click Terminate.  
Alternatively, click the Conference icon, and then click the Terminate  
button on the Conference Toolbar.  
A confirmation dialog box opens.  
2. Click Yes.  
The conference ends. The conference icon is removed from the On  
Going Conferences list.  
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Chapter 5 - Basic Operation  
Changing the Layout in a Continuous Presence Conference  
You can select a particular Video Layout (that is a specific arrangement of  
video windows on the screens) or Auto Layout during On Going Continuous  
Presence conferences.  
1. In the Browser pane, expand the On Going Conference list.  
2. Right-click the On Going Conference icon, and then click Properties.  
The Conference Properties dialog box opens.  
3. Click the Video Sources tab.  
The Conference Properties - Video Sources dialog box opens.  
4. To enable Auto Layout, select the Auto Layout check box. The system  
automatically and dynamically applies layouts with the appropriate  
number of display windows, according to the number of connected video  
participants.  
5. To select a particular video layout, clear the Auto Layout check box if it  
is selected.  
5a. Determine the number of windows to appear on the screen, and click the  
arrow next to the numbered Video Layout icon that displays the available  
video layouts for the selected number of windows.  
5b. Click the desired Video Layout.  
6. Click the Apply button to save these changes and modify additional  
properties or click OK to confirm and exit the Properties dialog box.  
7. For information about Auto Layout, Personal Layout, Presentation  
Mode, Lecture Mode and Visual Effects, see the MGC Manager Users  
Guide, Volume I, Chapter 6.  
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6
Defining a New Audio Conference  
The following entities can be defined for Audio Only conferencing:  
Define an Audio Only Entry Queue  
Define an On Going Audio Only Conference  
Define an Audio Only Meeting Room  
Defining a New Audio Only Entry Queue  
An Audio Only Entry Queue is used to rout Audio Only participants to  
Audio Only conferences, and it is usually defined in Audio Only MCUs.  
Video Entry Queues can be used by Audio Only participants in a unified  
conferencing environment. To define a Video Entry Queue, see “Defining a  
To define a new Audio Only Entry Queue:  
1. Expand the MCU icon to display its options.  
2. Right-click the Meeting Rooms, Entry queues & SIP Factories icon,  
and then click New Entry Queue.  
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The Entry Queue Properties dialog box opens.  
3. In the Name box, specify a name for the Entry Queue using up to 20  
characters.  
4. In the Numeric ID box, enter a unique per MCU number (default length  
is four digits), or leave this field empty to let the NCU assign one when  
the Entry Queue definition is completed.  
5. In the Entry Queue Service box, select the Entry Queue Service that will  
be used to play voice messages that will guide participants through their  
connection process. Leave this field blank to use the default Entry Queue  
Service if one is defined.  
6. Select the Audio Only check box.  
7. To allow VTX 1000 users to connect to the Entry Queue, select the  
VTX 1000 check box.  
8. Select the IP Only check box to define an IP-Only conference. This  
enables the Audio Algorithm selection for the target conference.  
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Chapter 6 - Defining a New Audio Conference  
9. If you selected the IP Only option, you can select the Entry Queue to be  
Encrypted, and you can select the audio algorithm to use by VoIP  
participants to connect to the target conference. For Ad Hoc Entry Queue  
definition, see the MGC Users Guide, Volume II, Chapter 3.  
10. Add a dial-in number to the Entry Queue by clicking the plus [+] button.  
Dial-in numbers are relevant to ISDN and T1-CAS participants only.  
11. Up to 16 dial-in phone numbers may be assigned to the Entry Queue.  
If no dial-in number is assigned to the Entry Queue, the system  
assigns a dial-in number from the dial-in numbers ranges defined in  
the ISDN Network Service. The number is assigned only when the  
Entry Queue definition is saved by clicking the OK button  
H.323 and SIP participants dial the Entry Queue directly as  
12. Enter the name of the ISDN/T1-CAS Network Service exactly as it is  
defined in the Network Services list (the system is case sensitive).  
13. Enter the first dial-in number to be assigned to the Entry Queue. This  
number must be part of the dial-in numbers range defined for the selected  
ISDN/T1-CAS Network Service. For more details regarding the dial-in  
numbers range, see the MGC Administrators Guide, Chapter 3.  
14. If required, enter the second dial-in number to be assigned to the Entry  
Queue.  
15. Click OK.  
The dial-in number is added to the table in the Entry Queue Properties.  
16. In the Entry Queue Properties dialog box, click OK to complete the  
Entry Queue definition.  
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The New Entry Queue is added to the Meeting Rooms, Entry Queues &  
SIP Factories list.  
To set the Audio Only Entry Queue as the default Entry Queue, see  
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Chapter 6 - Defining a New Audio Conference  
Defining an On Going Audio Conference  
The following procedure describes the main parameters required to define an  
Audio conference without Encryption. For a detailed description of all  
parameters, see the MGC Manager Users Guide VoicePlus Edition,  
Chapter 2.  
To define a new On Going Audio Conference:  
1. Expand the MCU tree.  
2. Right-click the On Going Conferences icon, and then click New  
Conference.  
The Conference Properties - General dialog box opens.  
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The MCU can be set to Audio Look & Feel mode in which all video related  
parameters are hidden in all dialog boxes and menus. This is intended for Audio  
bridges. The Audio Look & Feel mode is set in the Options menu. For more  
details, refer to the MGC Administrator's Guide, Chapter 5.  
3. If Audio Look & Feel is not set for the MCU in the Media box, select  
Audio to define an Audio Only conference and hide the video properties.  
If Audio Look & Feel is set for the system, the conference is  
automatically set to Audio and all the video parameters are hidden.  
4. In the Name box, enter the conference name.  
5. Change the Conference Duration if required.  
6. In the Conf. Entry Password box, enter the conference password (digits  
only).  
The default minimum number of digits for the conference password is 4, but the  
number of digits can be set in the system.cfg file. For additional information refer  
to the MGC Administrators Guide, Chapter 5.  
7. In the Web/Chairperson Password box, enter the Chairperson password  
(if required).  
8. In the Numeric ID box, enter the desired conference Numeric ID.  
9. In the User Defined Fields boxes, enter the requested information (if  
required). The User Defined fields are displayed only if the Show User  
Defined Fields in Conference Parameters option is selected in the  
Database Manager.  
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Chapter 6 - Defining a New Audio Conference  
10. Click the Settings tab.  
The Properties - Settings dialog box opens.  
Parameters in the Conference Properties - Settings dialog box are  
grouped in two main panes: General Settings and Media Settings. By  
default, only the Basic parameters in these panes are displayed when you  
first open the dialog box. You can click the Advanced (>>) button to  
view and modify the additional settings. In most conference definitions  
you do not need to modify the Advanced parameters because the MGC  
Manager uses default values, or uses the optimal parameters based on the  
endpoint's capabilities.  
11. Select the Enable IVR Service check box to assign an IVR Service to  
the conference. The IVR Service includes a set of voice messages and  
prompts that assist participants to connect to the conference.  
12. In the Msg Service Name box, select an IVR service or leave blank to use  
the default IVR service. The MGC-25 is shipped with a pre-configured  
IVR service.  
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13. If you want to set up advanced parameters, click the Advanced button on  
either pane. For more information, see the MGC Manager User's Guide  
VoicePlus Edition, Chapter 2.  
14. Click the Participants tab to add predefined participants to the  
conference. For more information, see Chapter 5, “Adding a Participant  
If you are defining a dial-in conference with only undefined participants, this step  
may be skipped.  
15. To complete the conference definition procedure, click OK from any of  
the Conference Properties tabs. The Properties dialog box closes.  
The new conference is added to the On Going Conferences list in the Browser  
pane. The conference starts immediately.  
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Chapter 6 - Defining a New Audio Conference  
Defining a New Audio Only Meeting Room  
A Meeting Room is a conference reservation without allocated resources,  
whose default duration is set to 2 hours. A Meeting Room is created once, and  
can be activated as many times as required.  
To define a New Meeting Room:  
1. Expand the MCU tree.  
2. Right-click the Meeting Rooms, Entry Queues & SIP Factories icon, and  
then click New Meeting Room.  
The Conference Properties - General dialog box opens.  
3. Define the parameters in the General and Settings tabs as described in  
4. Click the Participants tab.  
The Conference Properties - Participants dialog box is displayed.  
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5. Usually Meeting Rooms include undefined participants. However, it is  
possible to add defined participants from the Pre-Defined Participants  
list, by selecting the participants and then clicking the >> button.  
Alternatively, you can define a new participant by clicking the New  
button.  
6. In the Min Participants box, define the total number of participants for  
which the system reserves resources. This number should include the  
number of defined participants as well as undefined participants. If you  
enter 0, no resources will be reserved for the conference. However,  
participants will be able to connect to the conference if there are  
available resources.  
7. In the Max Participants box, enter the total number of participants who  
can connect to the conference at one time, including both the defined and  
undefined participants. This option saves resources for other  
conferences. When set to Auto, the maximum number of participants is  
determined by the maximum number of participants in a conference  
supported by the MCU, or by the availability of the MCU resources.  
8. Click the Meet Me Per Conf tab.  
The Properties - Meet Me Per Conf dialog box opens.  
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Chapter 6 - Defining a New Audio Conference  
9. Select the Limited Sequences check box, to limit the number of times  
that the Meeting Room can be activated. If this check box is cleared, the  
Meeting Room can be activated an unlimited number of times.  
10. In the Number of Occurrences field, determine the number of times the  
Meeting Room can be activated: 1 means that the conference can be  
activated once, and then it will be deleted from the system. 2 or more  
means that the conference can be activated that number of times, and the  
conference remains in sleep mode in between recurrences.  
11. In the Meet Me ISDN Service pane, click the Plus (+) button to define  
dial-in numbers for this conference. If you do not define a dial-in  
number, the system will assign a dial-in number from the range of dial-in  
numbers defined in the Network Service.  
12. The H.323 Network Service prefix is automatically assigned to the  
conference after the Meeting Room is saved on the MCU. It is then  
displayed in the first row of the Meet Me H.323 Service table. To add  
prefixes for H.323 participants to dial using other H.323 Network  
Services, click the Plus (+) button.  
13. Click OK.  
The Meeting Room is added to the Meeting Rooms, Entry Queues and  
SIP Factories list.  
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7
Defining a New Video Conference  
The following entities can be defined for Audio Only conferencing:  
Define a Video Entry Queue  
Start an On Going Video Conference  
Set up a Video Meeting Room  
Defining a New Video Entry Queue  
You can create several Entry Queues, each with a different set of parameters,  
to match the parameters of target conferences. If an Entry Queue is set to  
Video Switching, the destination conference audio, video and line rate  
settings must be identical to the Entry Queue settings, or the participants will  
not be able to move to the target conferences.  
In Entry Queues defined as Transcoding or Continuous Presence, the line  
rate and video setting are the maximum set for participants’ connections.  
However, participants can connect at a lower rate using their endpoint  
capabilities. The line rate and the video parameters used for connections to  
the Entry Queue are maintained when moving to the target conference.  
If you have not already done so, define an Entry Queue Service in the IVR  
Services before defining the Entry Queue. For more details, see the MGC  
Manager User's Guide, Volume II, Chapter 2.  
Entry Queues can be encrypted. For more details, see the MGC Manager  
User's Guide, Volume II, Chapter 1.  
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To define a new Video Entry Queue:  
1. Expand the MCU tree, right-click the Meeting Rooms, Entry Queues and  
SIP Factories icon and then click New Entry Queue.  
The Entry Queue Properties dialog box opens.  
2. In the Name box, assign a name to the Entry Queue using up to 20  
characters.  
3. To manually assign the Numeric ID, enter the required value in the  
Numeric ID box. To automatically assign the Numeric ID, complete the  
Entry Queue definition and save it to the MGC. The MCU automatically  
assigns the Numeric ID provided the MCU is configured to support  
automatic assignment of Numeric IDs.  
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Chapter 7 - Defining a New Video Conference  
4. In the Entry Queue Service box select a predefined Entry Queue Services  
that will be used to play audio messages and prompts to participants  
waiting in the Entry Queue. Leave this field blank to use a default Entry  
Queue Service, if one is defined.  
5. In the Target Conferences area:  
a. Select the IP Only check box to create an IP Only Entry Queue,  
whose target conferences are IP Only conferences and will enable  
the connection of IP participants only.  
b. To create an encrypted Entry Queue, select the Encryption check  
box. For details about Encryption and encrypted Entry Queues, see  
the MGC Manager User's Guide, Volume II, Chapter 1.  
c. Select Video Switching, Transcoding or Continuous Presence as  
the session type. For more information, see Chapter 4, “Video  
Setting the Entry Queue to Transcoding or Continuous Presence requires  
Video resources, while a Video Switching Entry Queue does not.  
An IP Only Entry Queue set to Continuous Presence mode can only be  
defined as Classic and not as Software or Quad Views.  
6. Select the Line Rate in which participants can connect to the conference.  
In Continuous Presence conferences, participants can connect using a  
lower line rate. If this Entry Queue will be used to access Conferences  
On Port, define the Line Rate as described in step 17 of “Creating an On  
7. Leave all the video and audio parameters set to Auto to let the system  
select the appropriate settings. For a detailed description, see MGC  
Manager Users Guide, Volume II, Chapter 2.  
8. Define the dial-in numbers for the Entry Queue. For more details, see  
Chapter 6.  
9. Click OK.  
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The new Entry Queue is added to the Meeting Rooms, Entry Queues &  
SIP Factories list.  
Setting an Entry Queue as Default  
A default Entry Queue can be defined for the MCU, regardless of the dialed  
IP card. The new default Entry Queue can be either a video Entry Queue or an  
Audio Only Entry Queue. Participants are automatically routed to the default  
Entry Queue when dialing one of the following strings:  
Network Service Prefix##Numeric ID, when the numeric ID is incorrect  
Network Service Prefix##Numeric ID##Password, when the numeric ID  
is incorrect  
Network Service Prefix only  
IP address of IP card##Numeric ID, when the numeric ID is incorrect  
IP address of IP card##Numeric ID##Password, when the numeric ID is  
incorrect  
IP address of the IP card only  
To set an Entry Queue as default:  
In the Meeting Rooms and Entry Queues list, right-click the Entry Queue  
and select Set as Default.  
The default Entry Queue is identified by a bold name.  
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Chapter 7 - Defining a New Video Conference  
Creating a Target Conference from an Entry  
Queue  
You can create a new On Going conference or Reservation with the same  
parameters as the Entry Queue. This is especially useful for Video Switching  
conferences, since their parameters must be the same as those of the Entry  
Queue. The Entry Queue Access and Meet Me Per Conference options are  
automatically selected for this conference.  
To create a target conference from an Entry Queue:  
1. Right-click the Entry Queues icon, and then click Create Reservation  
from Entry Queue.  
The Conference Properties - General dialog box opens. The parameters  
in the General and Settings tabs are automatically set to be compatible  
with this Entry Queue.  
2. If required, modify parameters, making sure not to change the line rate or  
video settings. If these settings change, the Entry Queue and conference  
will not be compatible.  
3. Click the Scheduler tab to define the conference start date and time. The  
current date and time are shown in the Scheduler dialog box. Do not  
change them if you want to start an On Going Conference.  
4. Define the conference start date and time.  
5. Click OK.  
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Creating an On Going Video Conference  
The following procedure describes the main parameters required to set up a  
Video Conference. For a detailed description of all parameters, see the MGC  
Manager Users Guide, Volume I, Chapter 4.  
To create an On Going video Conference:  
1. Expand the MCU tree, right-click the On Going Conferences icon and  
then click New Conference.  
The Conference Properties - General dialog box opens.  
2. In the Name box, enter the conference name.  
3. In the Numeric ID box, enter the desired conference Numeric ID.  
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Chapter 7 - Defining a New Video Conference  
4. In the User Defined Fields boxes, enter the requested information (if  
required).  
5. Change the Conference’s Duration if required.  
6. In the Supported Network box, select the appropriate network types that  
will be used to connect participants to the conference. Select IP to allow  
only IP participants to the conference.  
7. In the Video Session area, select Video Switching, Transcoding or  
Continuous Presence. For more information about these types of  
conferences, see “Video Conference Types” on page 4-3.  
8. When selecting Continuous Presence, you can select Classic or Quad  
Views for the different layout options. If IP only is selected, the Software  
option is enabled in the Video Session - Continuous Presence box.  
Continuous Presence - Classic offers 20 different video layouts,  
suitable for conferences of up to ten participants.  
Continuous Presence - Quad Views offers 8 different video layouts,  
including layouts that are suitable for very large conferences.  
Continuous Presence - Software allows Continuous Presence  
conferences to be set up with two types of Video Layout formats:  
2x1 and 2x2.  
9. To have participants access the conference through an Entry Queue,  
select the Entry Queue Access check box. If selected, the participant  
must dial the Entry Queue dial-in number and enter the correct  
conference Numeric ID in order to be transferred to this conference.  
10. To allow undefined participants (who were not defined prior to the  
conference start) to connect directly to the conference without going  
through an Entry Queue, select the Meet Me Per Conference check box.  
You can define the conference to be both Entry Queue Access and Meet Me Per  
Conference. In these conferences, a participant can connect to the conference  
directly, by means of the Meet Me Per Conference dial-in number, or through the  
Entry Queue, by means of the conference Numeric ID.  
11. Optional. If an IVR service in which the conference password prompt  
enabled is assigned to the conference, enter the conference password  
(digits only) in the Conf. Entry Password box.  
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12. Optional. In the Web/Chairperson Password box, enter the chairperson  
password (if this option is enabled in the IVR Service assigned to the  
conference).  
13. Click the Settings tab.  
The Properties - Settings dialog box opens.  
The parameters described here are the Basic parameters. The Advanced  
parameters are usually not changed from their default values. For more  
information about these Advanced parameters, see the MGC Manager  
Users Guide, Volume I, Chapter 4.  
14. Select the Restricted option if all ISDN participants use restricted lines  
whose line rate for each channel is 56 Kbps instead of 64 Kbps.  
15. In the Line Rate field, specify the transfer rate in Kbps:  
In a Video Switching conference, you must select the highest transfer rate  
common to all participants.  
In a Transcoding or Continuous Presence conference, select the desired  
maximum Line Rate for the conference. The system will attempt to  
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connect participants to the conference at this line rate or lower, according  
to their individual capabilities.  
In a Conference On Port (COP), select the estimated highest transfer rate  
common to all participants. In this mode, all conference participants  
must use the same video parameters.  
In order to maintain a minimum video quality for a Conference On Port,  
there is a minimum threshold line rate that participants must support in  
order to connect with video. The minimum line rates necessary to  
connect to a Conference On Port are displayed in Figure 7-1. Participants  
attempting to connect at rates below the minimum conference line rate  
threshold are connected as Secondary (Audio Only).  
Table 7-1: Conference On Port Line Rate Minimum Thresholds  
Defined Conference Minimum Participant Line Rate Necessary for  
Line Rate (in Kbps)  
Video Connection (in Kbps)  
128  
Participants will connect with video if video  
session can be established.  
256  
384  
512  
768  
1920  
128  
128  
256  
384  
768  
16. In the Msg Service Type field, select IVR or None for a conference  
without voice messages. An IVR service allows participants to interact  
with the MCU by using DTMF codes and provides functionalities such  
as Conference Entry password, Conference Chairperson identification,  
Roll Call, Invite and Click&View. For more information about IVR, see  
the MGC Manager User's Guide, Volume II, Chapter 2.  
17. If you have selected IVR, in the Msg Service Name list, select the name  
of the predefined IVR Service for the conference. If left blank, the  
default IVR Service is automatically selected if one is defined.  
18. If required, select the Conference On Port option if available if  
Continuous Presence was selected in the Video Session area of the  
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Conference Properties - General tab. For more information about COP,  
see “Video Conference Types” on page 4-3.  
19. To force all participants to use encryption, select the Encryption check  
box. For details about Encryption and encrypted conferences, see the  
MGC Manager User's Guide, Volume II, Chapter 1.  
20. The Dual Stream mode and the Audio Algorithm are advanced features.  
For more information about these options, see the MGC Manager Users  
Guide, Volume II, Chapter 1, “Dual Stream Modes” and the MGC  
Manager Users Guide, Volume I, Chapter 4 Video Conference  
Parameters”.  
21. Optional. Click the Participants tab to add predefined participants to the  
conference. For more information on adding participants to a conference,  
see “To add a pre-defined participant to a conference:” on page 5-16.  
22. If you selected Continuous Presence in the Video Session area of the  
General tab, click the Video Sources tab.  
The Conference Properties - Video Sources tab opens.  
23. Select the appropriate Video Layout for the conference. The available  
layouts displayed are determined by the type of Continuous Presence  
mode selected on the General tab. For more information about setting  
Video Layouts, see the MGC Manager User's Guide, Volume I, Chapter  
6, “Setting Video Layouts”.  
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Alternatively, select the Auto Layout check box to have the system  
automatically and dynamically display layouts with the appropriate  
number of display windows according to the number of connected video  
participants.  
24. In a Continuous Presence conference, you can add visual effects, such as  
borders and colors, to the video layouts display on the endpoints. For  
more details, see the MGC Manager Users Guide, Volume I, Chapter 4.  
The Click&View application available on participants’ endpoints allows  
participants to modify their Personal Layouts, and the chairperson to modify  
the conference layout, in a Continuous Presence conference. For details  
about Click&View, see the MGC Manager User’s Guide, Volume I,  
Chapter-11.  
You must assign an IVR service to the conference to enable Click&View.  
25. Use the default values for the remaining parameters. These parameters  
are detailed in the MGC Manager Users Guide, Volume I, Chapter 4.  
26. Click OK.  
The conference starts.  
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Defining a New Video Meeting Room  
A Meeting Room is a conference reservation without resource allocation,  
whose default duration is set to 2 hours.  
To define a New Video Meeting Room:  
1. Expand the MCU tree.  
2. Right-click the Meeting Rooms, Entry Queues & SIP Factories icon, and  
then click New Meeting Room.  
The Conference Properties dialog box opens.  
3. Define the parameters in the General, Settings, Participants and Video  
Sources tabs as described in steps 2-26 in “Creating an On Going Video  
The Video Meeting Room is added to the Meeting Rooms, Entry Queues  
& SIP Factories list.  
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8
MGC-25 Management Tools  
Various management tools are available to the MGC-25. For details on other  
management tools, see the MGC Administrators Guide.  
MGC-25 Resources Report  
The Resource Report displays the number of ports that can be allocated to  
participants and the number of ports that are currently assigned to On Going  
Conferences, soon-to-begin reservations and Meeting Rooms.  
To view the MCU resources:  
1. Right-click the MCU icon, and then click Resource Report.  
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The Resource Report dialog box opens.  
The following information is displayed:  
Table 8-1: Resource Report Total Participants Display  
Column  
Description  
Total  
The total number of participants that can be  
supported by the system.  
Assigned  
The number of participant resources that are  
currently assigned to On Going Conferences and  
soon-to-begin (within 5 minutes) reserved  
conferences.  
Port-Unit  
The Port-Unit Allocation Method box determines how  
Allocation Method all the resources are allocated. The selection of the  
mode can be done only when no conference is  
running. The following modes are available:  
Circular (default) - The system allocates the next  
available sequential unit in the order in which it is  
numbered on the card according to the unit  
numbers. For example, if the last used unit is 2,  
the next time a conference is run, the system will  
allocate units starting with unit 3 (provided that  
unit 3 is free).  
This mode should be used when you suspect that  
there may be faulty units, allowing the system to  
allocate other units for the conferences while the  
faulty units are replaced, or reset. However, this  
mode should not be used when debugging the  
system, as the problems will be inconsistent if the  
problematic units are not used constantly.  
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Table 8-1: Resource Report Total Participants Display  
Column  
Description  
Port-Unit  
Allocation Method  
(continued)  
Terminal - The system always starts the unit  
allocation from the first free unit on the first card.  
This mode may be problematic when there is one  
faulty unit (especially if it is the first or second)  
that prevents the system from running  
conferences. However, this should be the  
selected mode when debugging the system.  
2. To view participant resources per network type and connection rate, click  
the Details button.  
The Resource Report - Details section opens.  
Both ISDN and IP encrypted participants require more resources than  
non-encrypted participants.  
The number of ISDN participants that can connect to the MCU changes  
according to their use of encryption. The resource report reflects these  
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changes. Resources are shown by their actual port numbers, listing both  
the Assigned or Available number of ports.  
IP  
In the IP section of the Resources Report, both non-encrypted and  
encrypted participants are grouped together. For example, if one  
encrypted and one non-encrypted participants using a line rate of 128  
Kbps attend a conference, the resource report displays the sum of the  
used resources of both participants together. In this case the  
non-encrypted participant is allocated 1 port and the encrypted  
participant 2 ports, totalling 3 ports.  
ISDN  
The ISDN participants section of the Resource Report differentiates  
between encrypted and non-encrypted participants listing both Assigned  
and Available ports for both non-encrypted and encrypted participants.  
The Available port column lists the total number of ports that can be  
allocated to encrypted and non-encrypted participants. For example, at a  
line rate of 128 Kbps up to 12 non-encrypted and 8 encrypted  
participants can connect to conferences running on the MGC-25. At a  
line rate of 384 Kbps, 5 non-encrypted and 5 encrypted participants can  
connect to conferences running on the MGC-25.  
PSTN  
PSTN does not support encryption. The system lists the number of ports  
that are available to non-encrypted participants for connection, using  
rates up to 64 Kbps.  
3. The following information is displayed:  
Table 8-2: Resource Report - Details  
Field  
Description  
Number of  
Undefined  
Participants  
The total number of dial-in participants for which  
resources have been assigned in “Meet-Me” On  
Going Conferences and soon-to-begin (within 5  
minutes) reserved conferences.  
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Table 8-2: Resource Report - Details (Continued)  
Field  
Description  
IP Participants  
IP Participants - VOIP The number of participant resources that are  
assigned/available for IP participants of  
connection rates up to 64 Kbps.  
IP Participants - 128,  
384, 768, E1  
The number of participant resources that are  
assigned/available for IP participants of  
connection rates of 128, 384, 768 Kbps and E1  
respectively.  
ISDN  
ISDN Participants -  
The number of non-encrypted/encrypted  
128, 384, 768 and E1 participant resources that are assigned/available  
for ISDN participants of connection rates up to  
128, 384, 768 Kbps and T1 or E1 respectively.  
Number of PSTN  
Participants  
The number of non-encrypted/encrypted  
participant resources that are assigned/available  
for PSTN/Telephone participants of connection  
rates up to 64 Kbps.  
Video Resources  
Continuous Presence  
Participants  
The number of video resources that are assigned/  
available for individual participants.  
Conferences On Port  
The number of video resources that are assigned/  
available for Conferences On Port.  
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MCU System Configuration  
You can view the overall MGC-25 system configuration. The system  
configuration information indicates the total number of ISDN and IP ports  
licensed for the system, the number of PRIs connected to the system, and  
whether the system is configured to support conferencing, gateway sessions  
and/or video.  
To view the MGC-25 system configuration:  
Right-click the MCU icon, and then click System Configuration.  
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The System Configuration dialog box opens.  
The following information is displayed:  
Table 8-3: System Configuration  
Field  
Description  
Configuration  
Name  
The name of the type of configuration purchased.  
Total Number of  
Participants from  
all rates  
The total number of participants that can connect to  
the system simultaneously from all network types.  
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Table 8-3: System Configuration (Continued)  
Field  
Description  
IP - Max IP  
Participants  
The total number of participants that can connect to  
the system per connection rate. Each row represents  
according to rates total system capacity. For example, according to the  
configuration above, a maximum of 16 VOIP (64  
Kbps) participants can connect to the system  
simultaneously.  
ISDN - Max ISDN  
Participants  
The total number of participants that can connect to  
the system per connection rate. Each row represents  
according to rates total system capacity. For example, according to the  
configuration above, a maximum of 24 PSTN (64  
Kbps) participants can connect to the system  
simultaneously.  
Note: ISDN capacities are calculated using E1 (1920  
Kbps) as the basis for network capacity. If your  
system is connected via T1 (1536 Kbps), fewer  
participants may connect.  
Attributes  
Dongle  
This area indicates the general attributes of the  
system.  
The Dongle Serial Number is a unique numeric  
identifier for the dongle installed in the system. The  
other values in this area display version information  
for Polycom support personnel.  
Hardware CP  
The number of ports available on the Video card for  
Continuous Presence participants or for Conferences  
On Port.  
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MCU Card Management  
The following task may be performed to manage the MCU cards:  
Listing the installed modules  
Viewing the module parameters  
Listing the cards units and options  
Displaying the Faults Report  
Resetting MCU  
The MCU must be connected in order to perform the above tasks. For details,  
Listing the Installed Cards  
The MGC-25 can contain several cards. The cards are identified  
automatically by the MCU. You can check which are installed in a particular  
MCU by listing them.  
To list an MCU’s cards:  
1. In the Browser pane, expand the MCU tree.  
2. Expand the MCU Configuration tree.  
3. Expand the Cards list.  
All the MCU slots are listed. Empty slots are indicated by a white card  
icon. Occupied slots are indicated by a green card icon.  
The slot numbers indicated in the Cards tree are virtual slot numbers used for  
representing “cards” per functional area, not physical slot numbers. To view the  
physical slot number of a card, view the Card Properties - Common Parameters.  
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The MGC-25 can contain several cards, as listed in Table 8-4:  
Table 8-4: MGC Cards  
Card  
Function  
NET2 Network  
Interfaces between the MGC unit and the ISDN or  
T1 CAS network.  
IP Network  
MUX+  
Interfaces between the MGC unit and the LAN  
network.  
Multiplexes and demultiplexes audio and data  
information, performs channel aggregation and video  
processing in Video Switching conferences.  
AUDIO7  
VIDEO6  
Performs audio compression, decompression, bridging  
and DTMF tones.  
Optional, depending on configuration. Performs video  
compression and decompression. Must be used for  
Transcoding, Continuous Presence and COP  
conferences.  
When double-clicking the Cards icon in the Browser pane, the Status  
pane displays the status of each card:  
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Table 8-5: MCU's Cards Status  
Field  
Description  
Slot  
Displays the slot icon and number; a white icon  
indicates an empty slot and a green icon indicates  
an occupied slot.  
Type  
Displays the type of card that occupies the slot. The  
following card types are available, as listed in  
Table 8-4.  
Clock  
This field is valid only for Net-2 cards. It indicates  
which Network card/span is used as the Master  
Clock.  
Configured Clock  
Indicates which ISDN Network card was configured  
as the Primary network interface (for clocking).  
Changes take effect and are updated during the next  
MCU reset or power up.  
Status  
Indicates the card status: Normal or Faulty.  
Occupied Units  
Indicates the units that are currently used to run  
conferences by displaying their sequential number  
on the card. For example, 1, 6 indicates that two  
units, unit # 1 and unit # 6 are used to run  
conferences.  
Faulty Units  
Disabled Units  
Num Units  
Indicates whether there are units on the card that  
are faulty and the displays the sequential number of  
the faulty unit.  
Indicates the units that were disabled by the  
operator. The units may be disabled using the card's  
right-click menu.  
Indicates the total number of units available for each  
module.  
For additional information, see the MGC Manager Administrators Guide,  
Chapter 4.  
The configuration of each card can be checked and for specific cards,  
modified if required. Any operator can view the card’s configuration settings.  
Only an operator defined as Superuser can modify the configuration settings  
of a card.  
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Viewing Module Parameters  
Each card is automatically identified by the system, as well as the versions of  
the programs embedded in it. These parameters can be viewed in the card  
Properties - Card Settings dialog box.  
You may want to view the card parameters, disable one or more of the card's  
units, or modify the card configuration.  
To view any card parameters:  
Right-click the slot containing the card, and then click Properties.  
The Card Settings – Common Parameters dialog box opens.  
This dialog box appears in the properties of all cards, and it contains  
common fields.  
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The system indicates the physical slot in which the card is inserted, the  
card's type, hardware version and serial number as identified by the  
MCU's software.  
When the MCU is updated with a new software version, the current card  
configuration definitions are automatically copied and the new configuration files  
are loaded to the card during the software download process.  
The Status box displays all the error messages related to the card. When  
there is a problem with the card, a detailed description of the problem  
appears in this box.  
The Conferences box displays the name of the conferences which are  
currently run by this card.  
Viewing the IP Card Properties  
The IP card properties enable you to view additional information about the IP  
network, the Network Service assigned to this card, the card details, such as,  
the card type, hardware version, the MCU slot number, the card status, and  
the conferences that are handled by the card. The IP card units interface  
between the IP network and the MCU.  
The MGC-25 card setup is a representative description of the card  
functionality that is similar to the MGC-50/100 IP+ card.  
For a detailed description of the IP card properties, see the MGC  
Administrators Guide, Chapter 4, “Viewing the IP/IP+ Card Properties”.  
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MCU Faults Report  
The Faults function records faults related to the MCU that are encountered  
during operation.  
To view the Faults list:  
1. Right-click the MCU icon, and then click Faults.  
The Faults window opens.  
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Chapter 8 - MGC-25 Management Tools  
The following columns appear in the Faults report:  
Table 8-6: Faults Columns  
Field  
Description  
Time  
Lists the date and time that the fault occurred.  
This column also includes the icon indicating the  
fault Level. The Levels and their icons are detailed in  
the Level field.  
Category  
Lists the type of fault. The following categories may  
be listed:  
File - the fault is caused when a problem is  
detected in one of the files stored on the MCU's  
hard disk.  
Reservation - indicates that conferences that  
were reserved in the system when the system  
was shut down were not recovered when the  
system restarted.  
Card - indicates problems with a card.  
Exception - indicates errors reported by the  
computer (PC).  
Category (cont.)  
General - indicates general faults.  
Assert - indicates internal software errors that  
are reported by the software program.  
Startup - indicates errors that occurred during  
system startup.  
Level  
Indicates the severity of the problem. There are  
three fault indicators:  
Major Error  
Minor Error  
MCU Startup indicator  
System Message  
The icon of the fault Level appears in the Time  
column.  
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Table 8-6: Faults Columns  
Field  
Description  
Code  
Indicates the code of the problem, according to the  
fault category. A list of codes per category can be  
found in Appendix A of the MGC Administrators  
Guide.  
Description  
When applicable, displays a more detailed  
explanation of the cause of the problem.  
2. You can save the Faults report to a text file. To do so, click the Save to  
file button.  
The Save As dialog box opens.  
3. Select a destination folder and enter the file name, and then click Save.  
You return to the Faults window.  
4. To exit the Faults window, click the Close button.  
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Reset MCU  
The Reset MCU function is used to reset the MCU when there are substantial  
changes to the MCU hardware, or when there are problems with the MCU. If  
a reset is performed while running On Going Conferences, at the end of the  
MCU Startup, these conferences are automatically restored with all the  
defined participants in “Standby” state, and will be reconnected to the  
conference.  
When the MCU is started, only the list of near future reservations is loaded to  
the MCU memory, while the information of all other reservations are kept on  
the MCU’s hard disks, resulting in faster loading time.  
To reset the MCU:  
Right-click the MCU icon, and then click Reset MCU.  
When the MCU is resetting, the MCU icon changes accordingly.  
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A
Appendix A: Default Templates  
Five default Reservation templates are installed with the MGC Manager:  
Audio (Default-Audio)  
COP (Default_COP)  
Video (Default_Video)  
Software Continuous Presence (SW CP)  
Video Switching (Video-Switch)  
This appendix lists the values of the fields in the default templates. For a  
detailed description of the fields, refer to the MGC Manager Users Guide,  
Volume I, Chapter 4.  
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Default-Audio - Conference Template Properties  
Parameter  
Value  
General  
Name  
Default_Audio  
2:00 Hours  
(empty)  
Yes  
Duration  
Billing  
Entry Queue Access  
Meet Me Per Conf.  
Conf. Entry Password  
Yes  
(empty - to be allocated by the  
system)  
Web/Chairperson Password  
(empty - to be allocated by the  
system)  
Numeric ID  
(empty)  
User Defined 1-3  
Conference Type  
Media  
(empty)  
Standard  
Audio  
Supported Network  
Remarks  
IP, ISDN, ATM, MPI  
(empty)  
Remarks History  
Scheduler  
(empty - disabled)  
Starting Date  
Starting Time  
Settings  
(current date)  
(current time)  
Encryption  
No (disabled)  
Yes  
Enable IVR Service  
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Appendix A: Default Templates  
Parameter  
Value  
Msg Service Name  
(empty - the default service is  
selected)  
VTX 1000  
No  
On Hold  
No  
Enable Invite  
No  
SilenceIT  
No  
Label  
[None]  
Conference Lock  
Mute ‘Meet Me’ Parties  
Start Conf. Requires Chairperson  
Terminate After Chairperson Exits  
Auto Termination  
Before First Join  
After Last Quit  
Audio Alg.  
No  
No  
Yes  
Yes  
Yes  
25 Min  
5 Min (disabled)  
56(G711) (disabled)  
Roll Call  
No  
Entry Tone/Roll Call  
announcement  
Yes  
End Time Alert Tone  
Exit Tone/Roll Call announcement  
Audio Mix Depth  
Yes - 5 Minutes  
Yes  
3 Sites  
Participants  
Pre-Defined Participants  
(contents of displayed  
Pre-Defined Participants File)  
Conference Participants  
Search  
(empty)  
(empty)  
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Parameter  
Value  
Allow undefined Participants  
Min Participants  
Yes (disabled)  
3
Max Participants  
Auto  
Pre-Defined Participants File  
Dial-Out Manually  
(as previously selected)  
No  
Meet Me Per Conf  
Meeting Room - Limited  
Sequences  
No (disabled)  
(empty)  
Meet-Me Service  
Recording  
Enable Recording  
No  
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Appendix A: Default Templates  
Default_COP - Conference Template Properties  
Parameter  
Value  
General  
Name  
Default_COP  
2:00 Hours  
(empty)  
No  
Duration  
Billing  
Entry Queue Access  
Meet Me Per Conf.  
Conf. Entry Password  
Yes  
(empty - to be allocated by  
system)  
Web/Chairperson Password  
(empty - to be allocated by  
system)  
Numeric ID  
(empty)  
User Defined 1-3  
Conference Type  
Media  
(empty)  
Standard  
Video, Audio  
Supported Network  
Video Session  
Remarks  
IP, ISDN, ATM, MPI  
Continuous Presence - Classic  
(empty)  
Remarks History  
Scheduler  
(empty - disabled)  
Starting Date  
Starting Time  
Settings  
(current date)  
(current time)  
Restricted  
No  
Line Rate  
384 Kbps  
A-5  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Video Rate In/Out  
Msg Service Type  
Conference On Port  
Encryption  
(empty - disabled)  
None  
Yes  
No  
SilenceIT  
No (disabled)  
No  
VTX 1000  
Chair Control  
None  
Cascade  
None  
T120 Rate  
None  
FECC/LSD Rate  
Label  
None  
[None]  
Conference Lock  
Mute ‘Meet Me’ Parties  
Start Conf. Requires Chairperson  
Terminate After Chairperson Exits  
On Hold  
No  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
Yes  
Enable Invite  
Auto Termination  
Before First Join  
After Last Quit  
Audio Alg.  
25 Min  
5 Min  
Auto  
Dual Stream Mode  
Roll Call  
[None]  
No (disabled)  
Yes  
Entry Tone/Roll Call  
announcement  
A-6  
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Appendix A: Default Templates  
Parameter  
Value  
End Time Alert Tone  
Exit Tone/Roll Call announcement  
Talk Hold Time  
Audio Mix Depth  
Pro-Motion  
Yes - 5 Min  
Yes  
1.5 Sec  
3 Sites  
Auto (disabled)  
Auto  
Video Protocol  
Video Format  
Frame Rate  
Auto (disabled)  
Auto (disabled)  
Auto  
Quality  
Annex N  
No (disabled)  
No (disabled)  
No (disabled)  
Annex P  
Annex F  
Participants  
Pre-Defined Participants  
(contents of displayed  
Pre-Defined Participants File)  
Conference Participants  
Search  
(empty)  
(empty)  
Allow undefined Participants  
Min Participants  
Yes  
3
Max Participants  
Pre-Defined Participants File  
Dial-Out Manually  
Video Sources  
Auto  
(as previously selected)  
No  
Background  
(enabled)  
Yes  
Layout Border  
A-7  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Speaker Notation  
Auto Layout  
Yes  
No  
Video Layout  
5+  
Same Layout  
Yes (disabled)  
[None]  
Lecture Mode  
Meet Me Per Conf  
Meeting Room - Limited  
Sequences  
No (disabled)  
(empty)  
Meet-Me Service  
Recording  
Enable Recording  
No  
A-8  
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Appendix A: Default Templates  
Default_Video - Conference Template Properties  
Parameter  
Value  
General  
Name  
Default_Video  
2:00 Hours  
(empty)  
No  
Duration  
Billing  
Entry Queue Access  
Meet Me Per Conf.  
Conf. Entry Password  
Yes  
(empty - to be allocated by  
system)  
Web/Chairperson Password  
(empty - to be allocated by  
system)  
Numeric ID  
(empty)  
User Defined 1-3  
Conference Type  
Media  
(empty)  
Standard  
Video, Audio  
Supported Network  
Video Session  
Remarks  
IP, ISDN, ATM, MPI  
Continuous Presence - Classic  
(empty)  
Remark History  
Scheduler  
(empty - disabled)  
Starting Date  
Starting Time  
Settings  
(current date)  
(current time)  
Restricted  
No  
Line Rate  
384 Kbps  
A-9  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Video Rate In/Out  
Msg Service Type  
Conference on Port  
Encryption  
(empty - disabled)  
None  
No  
No  
SilenceIT  
No (disabled)  
No  
VTX 1000  
Chair Control  
None  
Cascade  
None  
T120 Rate  
None  
FECC/LSD Rate  
Label  
None  
[None]  
Conference Lock  
Mute ‘Meet Me’ Parties  
Start Conf. Requires Chairperson  
Terminate After Chairperson Exits  
On Hold  
No  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
Yes  
Enable Invite  
Auto Termination  
Before First Join  
After Last Quit  
Audio Alg.  
25 Min  
5 Min  
Auto  
Dual Stream Mode  
Roll Call  
[None]  
No (disabled)  
Yes  
Entry Tone/Roll Call  
announcement  
A-10  
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Appendix A: Default Templates  
Parameter  
Value  
End Time Alert Tone  
Exit Tone/Roll Call announcement  
Talk Hold Time  
Audio Mix Depth  
Pro-Motion  
Yes - 5 Min  
Yes  
1.5 Sec  
3 Sites  
Auto (disabled)  
Auto  
Video Protocol  
Video Format  
Frame Rate  
Auto (disabled)  
Auto (disabled)  
Auto  
Quality  
Annex N  
No (disabled)  
No (disabled)  
No (disabled)  
Annex P  
Annex F  
Participants  
Pre-Defined Participants  
(contents of displayed  
Pre-Defined Participants File)  
Conference Participants  
Search  
(empty)  
(empty)  
Allow undefined Participants  
Min Participants  
Yes  
3
Max Participants  
Pre-Defined Participants File  
Dial-Out Manually  
Video Sources  
Auto  
(as previously selected)  
No  
Background  
(enabled)  
Yes  
Layout Border  
A-11  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Speaker Notation  
Auto Layout  
Yes  
No  
Video Layout  
5+  
Same Layout  
No  
Lecture Mode  
Meet Me Per Conf  
[None]  
Meeting Room - Limited  
Sequences  
No (disabled)  
(empty)  
Meet-Me Service  
Recording  
Enable Recording  
No  
A-12  
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Appendix A: Default Templates  
Software CP - Conference Template Properties  
Parameter  
Value  
General  
Name  
SW CP  
2:00 Hours  
(empty)  
No  
Duration  
Billing  
Entry Queue Access  
Meet Me Per Conf.  
Conf. Entry Password  
Yes  
(empty - to be allocated by  
system)  
Web/Chairperson Password  
(empty - to be allocated by  
system)  
Numeric ID  
(empty)  
User Defined 1-3  
Conference Type  
Media  
(empty)  
Standard  
Video, Audio  
Supported Network  
Video Session  
Remarks  
IP  
Continuous Presence - Software  
(empty)  
Remark History  
Scheduler  
(empty - disabled)  
Starting Date  
Starting Time  
Settings  
(current date)  
(current time)  
Restricted  
No (disabled)  
384 Kbps  
Line Rate (Outgoing)  
A-13  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Video Rate In/Out  
Msg Service Type  
Conference on Port  
Encryption  
(80 Kbps / 320 kbps- disabled)  
None  
No (disabled)  
No  
SilenceIT  
No (disabled)  
No (disabled)  
None (disabled)  
None (disabled)  
None  
VTX 1000  
Chair Control  
Cascade  
T120 Rate  
FECC/LSD Rate  
Label  
None  
[None]  
Conference Lock  
Mute ‘Meet Me’ Parties  
Start Conf. Requires Chairperson  
Terminate After Chairperson Exits  
On Hold  
No  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
Yes  
Enable Invite  
Auto Termination  
Before First Join  
After Last Quit  
Audio Alg.  
25 Min  
5 Min  
Auto  
Dual Stream Mode  
Roll Call  
[None] (disabled)  
No (disabled)  
Yes  
Entry Tone/Roll Call  
announcement  
A-14  
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Appendix A: Default Templates  
Parameter  
Value  
End Time Alert Tone  
Exit Tone/Roll Call announcement  
Talk Hold Time  
Audio Mix Depth  
Pro-Motion  
Yes - 5 Min  
Yes  
1.5 Sec  
3 Sites  
Auto (disabled)  
H261  
Video Protocol  
Video Format  
Frame Rate  
CIF  
30 pic/sec  
Auto (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
Quality  
Annex N  
Annex P  
Annex F  
Participants  
Pre-Defined Participants  
(contents of displayed  
Pre-Defined Participants File)  
Conference Participants  
Search  
(empty)  
(empty)  
Allow undefined Participants  
Min Participants  
Yes  
3
Max Participants  
Pre-Defined Participants File  
Dial-Out Manually  
Video Sources  
Auto  
(as previously selected)  
No  
Background  
(disabled)  
Layout Border  
No (disabled)  
A-15  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Speaker Notation  
Auto Layout  
No (disabled)  
No (disabled)  
2
Video Layout  
Same Layout  
Yes  
Lecture Mode  
Meet Me Per Conf  
[None] (disabled)  
Meeting Room - Limited  
Sequences  
No (disabled)  
(empty)  
Meet-Me Service  
Recording  
Enable Recording  
No  
A-16  
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Appendix A: Default Templates  
Video-Switch - Conference Template Properties  
Parameter  
Value  
General  
Name  
Video-Switch  
2:00 Hours  
(empty)  
No  
Duration  
Billing  
Entry Queue Access  
Meet Me Per Conf.  
Conf. Entry Password  
Yes  
(empty - to be allocated by  
system)  
Web/Chairperson Password  
(empty - to be allocated by  
system)  
Numeric ID  
(empty)  
User Defined 1-3  
Conference Type  
Media  
(empty)  
Standard  
Video, Audio  
IP, ISDN, ATM, MPI  
Video Switching  
(empty)  
Supported Network  
Video Session  
Remarks  
Remark History  
Scheduler  
(empty - disabled)  
Starting Date  
Starting Time  
Settings  
(current date)  
(current time)  
Restricted  
No  
Line Rate  
384 Kbps  
A-17  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Video Rate In/Out  
Msg Service Type  
Conference on Port  
Encryption  
(empty - disabled)  
None  
No (disabled)  
No  
SilenceIT  
No (disabled)  
No  
VTX 1000  
Chair Control  
None  
Cascade  
None  
T120 Rate  
None  
FECC/LSD Rate  
Label  
None  
[None]  
Conference Lock  
Mute ‘Meet Me’ Parties  
Start Conf. Requires Chairperson  
Terminate After Chairperson Exits  
On Hold  
No  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
Yes  
Enable Invite  
Auto Termination  
Before First Join  
After Last Quit  
Audio Alg.  
25 Min  
5 Min  
56 (G722/G711)  
[None]  
Dual Stream Mode  
Roll Call  
No (disabled)  
Yes  
Entry Tone/Roll Call  
announcement  
A-18  
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Appendix A: Default Templates  
Parameter  
Value  
End Time Alert Tone  
Exit Tone/Roll Call announcement  
Talk Hold Time  
Audio Mix Depth  
Pro-Motion  
Yes - 5 Min  
Yes  
1.5 Sec  
3 Sites  
Auto  
Video Protocol  
Video Format  
Frame Rate  
Auto  
Auto (disabled)  
Auto (disabled)  
Auto (disabled)  
No (disabled)  
No (disabled)  
No (disabled)  
Quality  
Annex N  
Annex P  
Annex F  
Participants  
Pre-Defined Participants  
(contents of displayed  
Pre-Defined Participants File)  
Conference Participants  
Search  
(empty)  
(empty)  
Allow undefined Participants  
Min Participants  
Yes  
3
Max Participants  
Pre-Defined Participants File  
Dial-Out Manually  
Video Sources  
Auto  
(as previously selected)  
No  
Background  
(disabled)  
Layout Border  
No (disabled)  
A-19  
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MGC-25 Getting Started Guide  
Parameter  
Value  
Speaker Notation  
Auto Layout  
No (disabled)  
No (disabled)  
1 (full screen)  
Yes  
Video Layout  
Same Layout  
Lecture Mode  
Meet Me Per Conf  
[None]  
Meeting Room - Limited  
Sequences  
No (disabled)  
(empty)  
Meet-Me Service  
Recording  
Enable Recording  
No  
A-20  
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