Polycom Server 3150 30828 001 User Manual

Polycom® RSS4000 System  
User Guide  
5.0.0 | Oct. 2009 | 3150-30828-001  
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Table of Contents  
1-i  
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Table of Contents  
ii  
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Polycom® RSS™ 4000 User Guide  
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Preface  
This User Guide provides system operation and setup information for users  
and administrators of the Polycom® RSS™ 4000 system.  
The Polycom® RSS™ 4000 is a network server that enables users to easily  
record, stream and archive media content. It supports recording and  
archiving of high-definition video content, processing of streaming media,  
and H.323 playback. It is an important component of Polycom's peer-to-peer  
video communications product series.  
The Polycom® RSS™ 4000 can be fully integrated with other Polycom  
products (Such as the Polycom RMX 2000 and Polycom HDXs), and is  
compatible with devices supporting the H.323 standard. Polycom® RSS™  
4000 uses easily remembered DTMF commands and Far End Camera  
Controls to start, stop, and pause recording, employ many other recording  
options, and perform H.323 playback. The device can produce superior  
recordings of multimedia conferences (as high as HD 30 frame/second under  
the H.264 standard) using synchronous sound, images, and content  
(point-to-point and point-to-multipoint), and transmit them to global  
audiences via the Internet for real-time viewing or replay. This server can  
store up to 700 hours of storage at 768kbps of H.323 video, audio and  
content , and can use common media players such as Windows Media Player  
and RealPlayer. Moreover, The Polycom® RSS™ 4000 Supports up to 200  
Unicast streams in one single system.  
The Polycom® RSS™ 4000 also offers full-strength security functions. It  
supports SSL certification and encryption in order to protect the security of  
information transmitted from the web, allows the setting of recording and  
viewing access rights, and can identify individual video endpoints or  
network users.  
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1
Polycom® RSS™ 4000  
Installation and Preliminary  
Configuration  
General Safety Precautions  
Follow these rules to ensure general safety:  
Keep the area around the Polycom® RSS™ 4000 unit clean, free of clutter  
and well ventilated.  
Decide on a suitable location for the Polycom® RSS™ 4000 rack that will  
hold the Polycom® RSS™ 4000 unit and is near a grounded power  
outlet.  
Use a regulating uninterruptible power supply (UPS) to protect the  
Polycom® RSS™ 4000 unit from power surges and voltage spikes, and to  
keep it operating in case of a power failure.  
Table 1-1 Polycom® RSS4000 Hardware Specification  
Hardware Specification  
Intel Xeon 2.33GHzx2, 4GB RAM, 500Gx2 Hard disk  
(Disk 1: 500GB / Disk 2 (for mirroring): 500GB).  
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Form Factor: 2U 19”  
Height: (89 mm)  
Width: (441 mm)  
Depth: (485 mm)  
Gross Weight: (19.5 kg)  
Power Supply: 700W ATX AC power supply w/PFC, 1+ 1 Redundant Power Supply  
AC Voltage: 100 - 240 VAC, 60-50 Hz, 10-4 Amps  
Window XP EK  
Preparations  
Obtain the following information from your network administrator:  
Polycom® RSS™ 4000 unit, Subnet Mask and Default Gateway IP  
addresses.  
Gatekeeper IP address, Prefix, and E.164 of the Polycom® RSS™ 4000.  
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Chapter 1- Polycom® RSS™ 4000 Installation and Preliminary Configuration  
Unpacking and Installing the Polycom® RSS™ 4000  
1
Place the Polycom® RSS™ 4000 unit on a stable flat surface in the  
selected location, not for rack mount.  
2
Insert each power cord connector into the rear of the unit and connect  
each to an appropriately rated socket outlet. The Polycom® RSS™ 4000  
unit is supplied with two power cords, BOTH power cords should be  
connected to the mains power supply during normal operation.  
3
4
Connect the LAN cable to LAN 1 port on the rear panel of the Polycom®  
RSS™ 4000 unit.  
Turn on power switch.  
Figure 1-2 Connecting cables  
Plug Acts as Disconnect Device:  
The socket outlets to which this apparatus is connected must be installed near the  
equipment and must always be readily accessible.  
In order to fully isolate the equipment then both power cords should be  
disconnected otherwise the system will remain energized.  
Initial Polycom® RSS™ 4000 IP Configuration  
The system is shipped with a default IP address:  
IP Address: 192.168.1.254  
Subnet Mask: 255.255.255.0  
Gateway: 192.168.1.1  
There are two ways to change the initial IP address of the system:  
Via a cross over LAN cable  
Via a RS232 or Telnet Console.  
Changing the initial IP address via a cross over LAN cable  
1
Connect a cross over LAN cable to LAN 1 port on the rear panel of the  
Polycom® RSS™ 4000 unit..  
2
Configure your PC to the same segment of the Polycom® RSS™ 4000.  
For example, set the IP address as that shown below:  
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Polycom® RSS™ 4000 User Guide  
Figure 1-3 IP Address Settings  
3
4
Login to the system. Use the default User name (POLYCOM) and  
Password (POLYCOM).  
Figure 1-4 Login to Web UI  
5
Go to system configuration->IP setting and set a static IP address. Click  
the save button and then reset the system.  
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Chapter 1- Polycom® RSS™ 4000 Installation and Preliminary Configuration  
Figure 1-5 IP Settings Page  
Changing the initial IP address via an RS232 Console or Telnet  
Another option to modify the IP address of the Polycom® RSS™ 4000 is  
using the RS232 console.  
1
2
Connect to the RS232 port – and activate the console (9600, 8bits).  
When login to the console, input the default password “POLYCOM” to  
enter the system.  
3
After the user have logged onto the system, enter "?" or "help" after the  
"#" to show the following information:  
#?  
Available commands:  
show Show system information.  
...  
set lan1 static <ip address> netmask <ip mask> [gw <gateway  
address>]  
4
Change the IP address using the command in below format (the exact  
addresses are just for a instance):  
set lan1 static 172.21.100.20 netmask 255.255.224.0 [gw 172.21.96.254]  
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The same steps apply also for Telnet connection.  
Only one console can be connected at any given time (either Telnet or  
RS232 not both).  
The system is now ready for use, the following chapters will give further  
descriptions for device configuration and operation.  
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2
Web User Interface (UI)  
The Polycom® RSS™ 4000 provides two types of user interface:  
Web UI - Web Interface to configure, control, monitor Polycom® RSS  
4000 and view archives.  
The following operations can be performed using the Web UI: querying  
system information, activation/upgrading, registering to a gatekeeper,  
performing customization, backup/deletion of recording files,  
configuration of clusters, configuration of multicast videos, configuration  
of SSL certificates, setting of single point recording and point-to-point  
recording parameters, account management, management of recorded  
files, dial-out and record sessions initiated from the RSS, and more. This  
chapter provides a detailed explanation of Web management and  
configuration.  
Onscreen UI - User menu which displayed when connecting to the RSS  
via the H323 Endpoint (Or MCU), the onscreen UI allows the user to  
perform recording and playback tasks. The following two chapters will  
explain how to use the onscreen UI to perform recording and playback.  
A user's PC must satisfy the following conditions in order to successfully work with  
the Polycom® RSS™ 4000's Web UI and play video files:  
Must use Windows 2000 SP4, Windows XP SP2, Windows 2003 or Windows  
Vista operating systems.  
Video player clients are Windows Media player 9.0 (or above) or Real Player or  
Polycom proprietary if using multicast.  
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Chapter 2 - Web User Interface (UI)  
Logging into Polycom® RSS™ 4000 via the Web  
1
Enter the Polycom® RSS™ 4000's IP address in the address field and  
press enter. The user will see the Polycom® RSS™ 4000's login page, as  
shown in Figure 2-1.  
2
After correctly entering a user name and password in the login screen,  
press enter to log in. The default user name is "POLYCOM" and the  
default password is "POLYCOM". These defaults are pre-set for use in  
first-time log in. Pressing the Clear button will clear the entered user  
name and password, allowing new values to be entered.  
Figure 2-1 Polycom® RSS™ 4000 login screen  
If the Polycom® RSS™ 4000 you are logging into is integrated with an LDAP  
Active Directory server, users can also enter an Active Directory domain user  
name and password in the login screen. In this case, the "Domain" menu in  
Figure 2-1 will be enabled. Enter a correct user name and password, and  
select the appropriate domain name from the "Domain" pull-down menu;  
click the "Login" button or press enter to log in. Please refer to the Active  
directory settings section for detailed information concerning Active Directory  
servers.  
2-2  
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Polycom® RSS™ 4000 User Guide  
Polycom® RSS™ 4000 Web UI Main screen  
Figure 2-2 Polycom® RSS™ 4000 Web UI Main screen  
The Polycom® RSS™ 4000 Main screen includes three major sections:  
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2
3
System Management – This section includes the following sections:  
System Information, System Configuration, Account Management,  
Recording Setting, Archives and Live Streaming.  
Monitoring – The right section to the System management, the  
information in this window will be changed based on the menu  
selection in the system management.  
Connected H.323 Link Status – Monitor and control area for the H.323  
devices which connected to the Polycom® RSS™ 4000 at any given time.  
System Information  
After logging in to Web page, the default view will display the "Product  
Information". This page displays product information, system usage, and  
activation status.  
Product Information  
Click on "Product Information" to view the Polycom® RSS™ 4000's system  
name, product type, version, maximum H.323 connections, maximum  
archive viewers, maximum recording sessions, and activation status, as  
shown below.  
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Chapter 2 - Web User Interface (UI)  
Figure 2-3 Product Information Page  
Table 2-1 Product Information Details  
Item  
Details  
System name  
Product type  
Version  
Displays the current Polycom® RSS™ 4000 device name.  
Displays the video server type.  
Displays the current version and distribution date.  
Maximum H.323  
Connections  
Displays that the Polycom® RSS™ 4000 can support a  
maximum of 15 H.323 playback connections.  
Displays that the Polycom® RSS™ 4000 can support a  
maximum of 200 users simultaneously connected to Web  
UI to play videos.  
If the playback was recorded at the rate of :  
Maximum Archive  
viewers  
[128k ~ 1024k] – It supports 200 simultaneous archived  
playbacks;  
(1024k ~ 2048k] – It supports 100 simultaneous archived  
playbacks;  
(2048k ~ 4096k] – It supports 50 simultaneous archived  
playbacks.  
Displays that the Polycom® RSS™ 4000 can support  
simultaneous recording by 15 endpoints. This implies that  
it can support 15 single-point recording sessions.  
Maximum Recording  
Sessions  
Displays whether the Polycom® RSS™ 4000 has been  
activated. This field will show "Not activated" when the  
device has not been activated after a software upgrade,  
and will otherwise show "Activated". Only an activated  
Polycom® RSS™ 4000 can perform normal recording.  
Please refer to the Product activation section for detailed  
information concerning activation.  
Activation Status  
Multicast  
Displays whether the multicast function is activated. When  
the multicast module is activated  
is displayed.  
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Item  
Details  
Configure multicast parameters in the "Recording  
parameters-> multicast settings" page. See multicast  
settings for details. When not activated,  
is displayed.  
To use the multicast function, acquire a multicast-activated  
product key code. Steps for activating the multicast  
function are the same as those for new device activation.  
Please refer to the Product activation section for further  
information.  
Displays whether the AES encryption function is activated.  
When the encryption function is activated,  
will be  
Encryption  
displayed here, otherwise will be displayed. For more  
information about AES encryption, please refer to the  
Displays whether the 720p live streaming function is  
activated. After activating the device can live stream at  
720p resolution.  
HD Live Streaming  
Note: 720p 50/60 fps is not yet supported.  
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The supported number of “Maximum H.323 Connections”, “Maximum  
Archive viewers” and “Maximum Recording Sessions” depends on the  
license you bought. Please consult your vendor for detail information.  
Before using the “Multicast” “Encryption” and “HD Live Streaming”  
functions, you need to buy corresponding license and active the device.  
Please consult your vendor for detail information.  
System Usage  
Click on "System Usage" in the navigation bar on the left side of the screen to  
view the Polycom® RSS™ 4000's current hard drive usage, CPU usage,  
current device time, and synchronization of device time and time on current  
computer.  
There are 2 hard disk on Polycom® RSS™ 4000. The RAID is configured as  
RAID-1 (mirroring). The two hard disks have identical data on them. Data  
written to one disk will automatically be duplicated to the other one.  
Figure 2-4 System Usage Page  
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Chapter 2 - Web User Interface (UI)  
Table 2-2 System Usage Details  
Item  
Details  
Displays the Polycom® RSS™ 4000's current hard drive  
resource usage.  
Hard drive usage  
CPU usage  
Displays the Polycom® RSS™ 4000's current CPU usage.  
Display the status of RAID:  
NONE – the RAID is not available;  
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Optimal – the RAID is working fine;  
RAID Status  
Degraded – there is something wrong with the RAID;  
Rebuild – the RAID is rebuilding data;  
Build / Verify – the RAID is building or Verifying data;  
Verify – the RAID is verifying data.  
Display the status of hard drive:  
Disk1  
Disk2  
Online – the hard drive is available;  
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Missing – the hard drive can not be detected;  
Rebuilding – the hard drive is rebuilding data.  
Displays the Polycom® RSS™ 4000's current date and  
time.  
Date & time  
This screen is automatically refreshed once in every 30 seconds.  
Product Activation  
The user must activate a Polycom® RSS™ 4000 after purchase or software  
upgrade before the user can perform normal recording.  
To activate your device  
1
Log into the web interface of Polycom® RSS™ 4000, and go to System  
Information > Product Activation.  
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Figure 2-5 Product Activation  
2
3
4
5
Click on “Polycom Resource Center” to enter the Polycom Resource  
login page.  
Sign in with your registered email account and password. If you are a  
new user, register for an account first.  
Go to Service & Support–> Product Activation -> Single Product  
Activation.  
Input the License Number and the Serial Number and click Submit to  
generate the Key Code.  
You can get the License Number and the Serial Number from the printed  
document shipped with your device.  
Figure 2-6 Single Product Activation  
6
Enter the generated Key Code in the field shown in Figure 2-5 and click  
Save.  
Following successful activation, the "Activation status" property in Product  
Information page will display "Activated". If you also purchase the multicast  
function, AES function or HD live streaming function, a  
will appear in  
the "Multicast" , "Encryption" or “HD Live Streaming” properties sections, as  
shown below.  
Figure 2-7 The device has been activated successfully  
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Chapter 2 - Web User Interface (UI)  
If you wish to activate the device's optional functions alone, you must first obtain a  
product license with these functions. Please contact a distributor if you wish to obtain  
such a license.  
Please do the activation in the following order: system license (5, 10, or 15); then HD  
Live Streaming; then multicast; then encryption.  
System Configuration  
Click on "System Configuration" in the navigation bar on the left side of the  
screen. This page can be used to perform basic configuration tasks, including  
IP settings, gatekeeper settings, user customization, backup/delete settings,  
system settings, logger settings, upgrade/reset system settings, and SSL  
encryption certificate configuration.  
IPAddress Settings  
Click on "System Configuration" -> "IP Settings" in the navigation bar to  
enter the IP settings page. The LAN1 IP address, subnet mask, gateway, and  
DNS server can be set using this page.  
Figure 2-8 IP settings page  
The device's IP address, subnet mask, default gateway, and DNS server  
address can be set manually on this page. A maximum of two DNS servers  
can be set. After completing settings, click on the "Save" button to save the IP  
address and DNS server address, and a dialog box will appear to remind the  
user that the system required to be restarted in order for the new settings to  
take effect. After restart, the new IP address must be used to visit the Web UI  
to perform management.  
Network Address Translation (NAT) network environments use private  
internal IP addresses for devices within the network, while using external IP  
addresses to allow devices on the LAN to communicate with other devices  
outside the LAN. If your Polycom® RSS4000 is connected to a LAN that  
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Polycom® RSS™ 4000 User Guide  
uses a NAT, you can enable NAT option to allow the Polycom® RSS™ 4000  
to communicate with external networks. If “Enable NAT” is selected, the  
external address for NAT usage must be configured. The calling party  
outside the LAN will call the NAT address of your system, while local users  
on your LAN will continue to use the LAN address.  
When setting the IP address, only dots and numbers within the scope of  
0-255 can be entered for the IP address, subnet mask and gateway address.  
Please check that an entered address is valid, otherwise an error message box  
will pop up.  
Gatekeeper Settings  
Click on "System Configuration" -> "Gatekeeper settings" in the navigation  
bar to enter the gatekeeper settings page. This page is used to configure  
whether the device registers to a gatekeeper. After registering to a gatekeeper,  
endpoints may call the Polycom® RSS™ 4000's E.164 alias to establish a  
connection, and there will be no need to use a cumbersome IP address.  
Gatekeeper configuration items will be enabled when this box is checked.  
Then set the parameters. The word "Registered" will appear next to the check  
box after successfully registering to a GK.  
Figure 2-9 Gatekeeper setting page  
If the device is registered to a gatekeeper, endpoints will be able to quickly  
access the Polycom® RSS™ 4000's Onscreen UI record or playback interfaces  
using the record and play prefixes registered with the GK.  
Furthermore, the Polycom® RSS™ 4000 can also integrate with a gatekeeper,  
and take advantage of registration of identical system prefixes to enable  
multiple Polycom® RSS™ 4000 devices to share recording resources or H.323  
connections. When an endpoint calls an E.164 alias plus a play prefix or  
recording prefix to connect with a Polycom® RSS™ 4000 device, the  
Polycom® RSS™ 4000 can determine the H.323 connection request type. If  
resources are not available, the RSS will send a busy message to the  
requesting GK. The GK will in turn send the playback or record request to  
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Chapter 2 - Web User Interface (UI)  
the next available Polycom® RSS™ 4000 device with the same prefix, and the  
user can play back or record a video on another Polycom® RSS™ 4000  
without having to disconnect and reconnect.  
Table 2-3 Details of Gatekeeper Settings  
Item  
Details  
Enters the IP address of the GK the user wishes to register  
to.  
Gatekeeper IP Address  
Sets E.164 alias of the Polycom® RSS™ 4000. After  
registering, endpoints may use this E.164 to call the  
Polycom® RSS™ 4000. The entered E.164 must have a  
numerical value and may not exceed 16 digits in length;  
otherwise an error message will pop up.  
System prefix/E.164  
number  
Sets the recording prefix of the RSS. The user can directly  
enter the device's single point recording menu when the  
endpoint calls the E.164 alias + recording prefix. The  
Polycom® RSS™ 4000 will identify the recording request  
on the basis of this prefix.  
Recording without  
H.239 Prefix  
Sets the play prefix of the RSS. The user can directly enter  
the device's video play menu when the endpoint calls the  
E.164 alias + the play prefix. The Polycom® RSS™ 4000  
will identify the playback request on the basis of this prefix.  
Play Prefix  
Sets the H.239 dual stream recording prefix of the RSS.  
The user can directly enter the device's single point record  
menu when the endpoint calls the E.164 alias + H.239  
prefix. The Polycom® RSS™ 4000 will identify the dual  
stream recording request on the basis of this prefix.  
Recording with H.239  
Prefix  
Sets the H.323 alias of the Polycom® RSS™ 4000. After  
registering, the endpoint will use this H.323 Alias to call the  
Polycom® RSS™ 4000. The entered length cannot exceed  
16 digits.  
System H.323 Alias  
Gatekeeper Port  
The default value of 1719 typically does not need to be  
changed.  
After completing relevant settings, click on "Save" to perform registration.  
"Registered" will be displayed if the registration is successful, otherwise "Not  
registered" will be shown.  
User Customization  
The Polycom® RSS™ 4000 permits users to customize the system's IVR voice  
messages, Web page logos, login screen welcome message, endpoint menu  
background, and endpoint menu language.  
Click on "System settings-> User customization" in the navigation bar on the  
left side of the screen to enter the customization interface.  
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Polycom® RSS™ 4000 User Guide  
Figure 2-10 User customization screen  
Customizing the IVR Messages  
Figure 2-11 IVR Message setting section  
Users will hear different IVR messages when operating the Polycom® RSS™  
4000. The user can change the system's IVR messages in the "IVR message"  
area on this interface.  
When an IVR file is uploaded to the Polycom® RSS™ 4000, the file name must  
consist of only alphanumeric characters.  
The file format is PCM, 16 bit, single-channel file with a sampling frequency of 16KHz.  
After changing IVR messages, the user can select the corresponding language  
and click on the play button to the right to listen。  
If the user wish to change the IVR messages, first select the corresponding  
language, and then click on the "Browse" button beneath the drop-down list.  
Confirm the path of the file to be changed, and click on the "Download file"  
button to download the new file. After the file has been downloaded, play  
the message to confirm that the file change has been successful.  
Customizing Web user interface logos  
Figure 2-12 Web user interface logo setting section  
The user can change Web interface logos in the "Web user interface logo"  
area of the interface.  
Logo image files must have file names consisting only of alphanumeric characters; the  
file format must be GIF and file size must be 1003 × 46.  
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Chapter 2 - Web User Interface (UI)  
Click on the "Browse" button in this area, confirm the path of the file to be  
changed, and click on the "Download file" button to download the new file.  
After the file has been downloaded successfully, the system's logos will be  
replaced with the new logos.  
Customizing the login screen welcome message  
Figure 2-13 Welcome Message setting section  
The user can change the login interface welcome message in the "Login  
screen welcome message" area of the interface.  
Enter the text of the new welcome message in the "Login screen welcome  
message" input box, and select the system software language version. Click  
on the "Apply" button to change the Web login screen welcome message.  
Customizing the endpoint menu background  
Figure 2-14 Endpoint menu background setting section  
The user can change the endpoint menu background image in the "Endpoint  
menu background" area of the interface.  
Endpoint menu background image files must have names consisting only of  
alphanumeric characters; images must be in bmp format, and must have a resolution  
of SIF (352 × 240) or CIF (352 × 288).  
Click on the "Browse" button in this area, confirm the path of the file to be  
changed, and click on the "Download file" button to download the new file.  
After the file has been downloaded successfully, the endpoint menu  
background will be replaced with the downloaded image file, as shown  
below.  
Figure 2-15 Endpoint menu after changing the background image  
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Setting the default endpoint menu language  
Figure 2-16 Default endpoint menu language setting section  
After the endpoint is used to call and establish a connection with the  
Polycom® RSS™ 4000, the menu screen sent from the Polycom® RSS™ 4000  
will appear on the endpoint.  
The default endpoint menu language can be set using the "default endpoint  
menu language" area. Select on the languages and single-click the "Apply"  
button to change the endpoint menu language.  
Changes to the menu language will take affect on the next H.323 Connection to the  
Polycom® RSS™ 4000.  
Archives Backup/Delete  
Click on "System Configuration -> Backup/Delete Settings" in the navigation  
bar to enter the screen shown below. This interface can be used to configure  
backup and deletion of recorded video files.  
Figure 2-17 Backup/deleterious settings screen  
The user should configure a FTP server in where he would like back up the  
archives to. The configurations include the FTP Server Address, Login ID,  
Password and Directory.  
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Chapter 2 - Web User Interface (UI)  
Backup Settings Policies  
There are three options with regard to automatic backup frequency:  
Never backup – Video files will not be backed up to the FTP server if  
this is selected.  
Backup after end of recording – Video files will be immediately backed  
up to the FTP server if this is selected.  
Backup after a specified number of days- Video files will be backed up  
to the FTP server at a configured frequency if this option is selected. The  
backup time must be set. Specify the number of days after recording, and  
the backup start time on that day. The number of days may be any value  
in the range of 1-999, and any time may be set from 0:00 to 23:00; the  
backup end time must be later than the backup start time.  
The file names of archives that have been backed up will be displayed in pink in the  
archive list.  
Deletion Policies  
There are three possible deletion policies that can be selected:  
Never delete – Video files will be stored indefinitely on the Polycom®  
RSS™ 4000's hard drive when this option has been selected.  
Delete after backup – Video files will be immediately deleted after being  
sent to the backup server when this option has been selected.  
Delete after a specified number of days – Sets the number of days after  
the end of recording before video file are deleted; the number of days  
may be any value in the range of 1-999.  
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If BOTH “Back after end of recording” and “Delete after backup” are selected,  
the system will keep the archives for one day instead of removing it  
immediately, for avoiding invisibility of the Archived list.  
If "Never Auto Delete" is enabled on the video file properties screen (please  
refer to Changing Archive Properties section), the video file will not be deleted  
even if the backup/delete strategy allows deletion.  
System Settings  
Clicking on "System Configuration -> System Settings" in the navigation bar  
on the left side of the screen allows the user to configure items describe in  
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Figure 2-18 System Settings Page  
Table 2-4 System Settings Details  
Item  
Details  
Turn on or turn off the Polycom® RSS™ 4000 system’s  
firewall. When it is enabled, Windows Firewall blocks all  
unsolicited incoming network traffic on all network  
connections. Blocking unsolicited incoming traffic makes  
the RSS less open to attack and increases its level of  
security.  
Turn on Windows  
Firewall  
When checked, the device time will be automatically  
synchronized with the set time server. The administrator  
must set the location of the time server. Clicking on the  
"Synchronize" button will synchronize the device time with  
the time server. When unchecked, the Polycom® RSS™  
4000’s device time will be synchronized with the time of the  
local PC by clicking on the "Synchronize" button.  
Automatically  
synchronize device  
time with a time server  
.
Time Server – Sets the location of the time server. It can  
be a DNS name or an IP address. When setting to a  
DNS name, ensure that the configured DNS server is  
able to resolve the name.  
.
Time Zone – Sets the time zone for the Polycom®  
RSS™ 4000 system time.  
Sets whether or not SSL authentication encryption is  
activated for communication between the web server and  
the users. After changing this setting, the device must be  
restarted for the new setting to take effect. If the user  
purchased an activation code with security mode and used  
it to activate the device, then this item will be disabled. It  
will not permit the user to turn off the authentication  
function in order to protect secure web communications.  
After turning on the authentication encryption, the SSL  
certificate on the server must be configured. For more  
detailed information, please refer to SSL Configuration.  
HTTPS/SSL  
Selecting this item will enable the Polycom® RSS™ 4000’s  
Siren22 stereo recording function. This option is selected  
(enabled) by default.  
Enable POLYCOM  
Stereo Surround  
Selecting this item will disable the playback preview  
function in the Onscreen UI.  
Disable Preview  
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Item  
Details  
This item is not checked by default. If selected, it will  
disable the H.323 connection’s playback function and "Play  
Video" will be disabled in the Onscreen UI main menu.  
This setting does not affect playback from Web site.  
Disable H.323  
Playback  
If this function is enabled, the system will automatically  
encrypt H.323 calls with other endpoints or MCUs with  
AES encryption, if the endpoint or MCU supports AES.  
Enable AES  
Note: AES encryption is an optional function of the  
Polycom® RSS4000 and will not be available until a  
license is purchased and activated. To obtain this function,  
please contact your supplier.  
This option is enabled by default.  
Enable H.264 Content  
When checked, the Polycom® RSS4000 will support  
H.264 content sending from endpoint.  
Clicking on the "View Security Updates Already Installed on this Device" link  
on the bottom of the page will look up a table of system updates already  
installed on the Polycom® RSS™ 4000 device, as shown in below figure.  
Clicking the "Back" button on this page will return the user to the previous  
System Settings page.  
Figure 2-19 Security Updates Table  
When synchronizing the device’s system time with an NTP server, the user must set  
an active NTP server address. Since the communication between the device and the  
NTP server requires a certain time, the system time may not be instantly updated.  
Logger Settings  
Polycom® RSS™ 4000 offers a background log backup function. The log files  
are used to troubleshoot the system by the Polycom Certified support  
experts.  
Clicking on "System Configuration -> Logger Settings" allows the user to  
configure the Polycom® RSS™ 4000 system log information, the log models  
generated, and the size of the log files. In general it’s recommend not to  
modify the default setting of this section, unless instructed by the Polycom  
certified support expert.  
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Figure 2-20 Logger Settings Page  
Managing Log Files  
For log files already created by the device, Polycom® RSS™ 4000 offers a  
function to manage these log files. In the page shown above, click on the  
"View Log Files Created on this Device" link on the bottom of the page, and  
enter the View Log Files Table page, as shown below:  
Figure 2-21 Log Files  
In this page, the user can view the information and content of log files, and  
also download and delete the device’s system log files.  
View Log Files:  
Single-click the log file name in the table, and the user can view the contents  
of the log file. At this time, the system will show the file contents by opening  
a new window.  
Download Log Files:  
Right-click the log file name in the table once, and select "Save Target As". At  
this time, a file download message box pops up, and the user can save this  
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log file in his computer’s file destination path.  
Delete Log Files:  
First select the log file for deletion, the user can select a single file or multiple  
files to be deleted. The user can also delete all files. After selecting the files to  
be deleted, single click the "Delete" button.  
The check box on the left side of the first row in the log table is "Select All". Checking  
this check box will result in all log files being selected;  
Log files that are in the process of creating cannot be deleted.  
Upgrade/Reset System  
Clicking on "System Configuration -> Upgrade/Reset System" in the  
navigation bar on the left side of the screen allows the user to upgrade  
software. Software upgrade for the Polycom® RSS™ 4000 device requires  
having the corresponding upgrade key code for the upgrade package.  
Different software upgrade packages have different key codes.  
Figure 2-22 Upgrade/Reset System  
To upgrade the system software version, click the License Agreement link in  
the Software Download section, if the user agrees with the terms after read  
them, choose the checkbox indicated agreement and then the browse button  
will be activated for uploading the upgrade file. Click the button and then  
choose the local upgrade file, click the Download File button to upgrade the  
system software.  
After clicking the Download File button to upload the upgrade package, a prompt box  
will immediately pop up asking the user to reboot the system. However, the user  
should wait for (about 5 minutes) until the upload process is completed and then click  
the Restart button to reboot the system. If the upload is not complete, a warning box  
will pop up and will not allow reboot..  
After the software has been successfully upgraded, the device’s software  
version should be the same as the software version of the upgrade package.  
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If the software version information did not change, it means the software  
upgrade was not successful. In that case, enter the Product Information page  
to check that the software currently running on the device meets the  
minimum version required by the upgrade package. In addition, the user can  
also check to see if the software upgrade activation code the user entered was  
correct.  
Download Media Tools  
To download the media tools package used with the Polycom® RSS™ 4000,  
click on the "Click Here to Download" link in the "Media Tools Download"  
area. For a description of the media tools, please refer to Polycom® RSS™  
The system must be connected to the internet in order to achieve the above  
functionality.  
Device Reset  
To reset the device, click on the Restart button on the "Upgrade/Reset System"  
page. A dialog box will pop up asking you to confirm whether you want to  
reset the device. Select "OK", and the device resets and a dialog pops up that  
asks whether to close the current web page. Select "Cancel" and the current  
web page will not be closed.  
When there is an active H.323 connection, the device will not be reset and a warning  
message will be presented.  
SSL Configuration  
The Polycom® RSS™ 4000’s web server supports SSL (Security Socket Layer)  
protocol. After installing the SSL digital certificate on the device, the user can  
establish encrypted communications links between the user end and the  
server, ensuring the security of information transmitted from the web.  
Figure 2-23 SSL Configuration Page  
Step 1 - Create New Certificate Request  
Click on the page’s "Create New Certificate Request" button to enter the  
configuration page. Set up the basic information for the certificate, such as  
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the organization and location. Click on "Create" to complete the certificate  
request.  
Figure 2-24 Create New Certificate Request  
Step 2 – Get Certificate  
After creating a certificate request, it automatically enters the "Certificate  
Signing Request" page. This shows the recently created certificate request  
information, copy the information in the text box into the digital certificate  
request page the user already purchased in order to generate a certificate.  
Figure 2-25 Certificate Request Information  
Step 3 – Upload Certificate to Server  
After successfully obtaining the certificate, click on the page’s "Browse"  
button and select the folder to save the certificate file in, or enter the  
destination path in the text box on the left. Then click the "Upload Signed  
Certificate" to upload the certificate to the server. After uploading the  
certificate, the device must be reset before it becomes effective.  
Single-click the page’s "View Certificate Information" button to view the  
certificate information just installed on the RSS.  
Since the SSL secure connection established between the user end and the  
server uses HTTPS protocol, after installing the certificate on the device, if  
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the user visits the device’s web page, the user must enter the format into the  
it also requires installing the certificate according to the pop up message box  
on the local machine to be able to login to the web page. After this, the  
communication between the user end and the server will always encrypt  
data based on the SSL secured connection to ensure the security of  
transmitted data.  
Make sure the uploaded certificate and the currently created certificate request are the  
same; otherwise the device may not work properly.  
Each time a certificate request is created, it will generate a random key. So even if the  
information configured in each new certificate request is the same, the certificate  
generated will be different.  
After installing the SSL certificate, the authentication encryption function needs to be  
activated on the system settings page for the SSL security authentication mechanism  
to be activated. For more information about activating the authentication encryption  
function, please refer to System Settings.  
Account Management  
Click on "Account Management" in the navigation bar on the left side of the  
web page. This will allow the user to manage the configurations of endpoint  
properties, user properties, and groups, as well as configuration of the Active  
Directory.  
Endpoint Management  
Click on "Account Management -> Endpoints", and on the Endpoint  
Management page, the user can add endpoints, edit endpoint properties, and  
delete endpoints.  
Figure 2-26 Endpoints Page  
Add Endpoints  
Click on the "New" button on the Endpoint Management page, and it will go  
to the Add Endpoint page, as shown:  
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Figure 2-27 Add Endpoint  
Table 2-5 Details of Endpoint Configuration Items  
Item  
Details  
Enter the name to identify the endpoint. The user can enter  
any combination of letters or numbers, but the length  
cannot exceed 32 characters.  
Name  
IP  
Enter the endpoint’s IP address.  
E.164(optional)  
H.323 ID (optional)  
Enter the endpoint’s E.164 number registered to GK.  
Enter the endpoint’s H.323 ID registered to GK.  
Recording will start automatically when the Polycom®  
RSS™ 4000 receives a call from this endpoint’s configured  
IP address. Use this setting to allow specific endpoints to  
bypass all Onscreen menus and begin recording  
immediately upon connection to the Polycom® RSS™  
4000.  
Enable Immediate  
Recording  
When adding an endpoint name, duplication is not permitted. Name and IP address  
are required fields.  
The maximum number of endpoints that can be added is 200.  
Edit Endpoint Properties  
For existing endpoints, the user can click the endpoint properties icon  
to edit their properties. Endpoint names cannot be edited.  
Delete Endpoint  
To delete an endpoint on the Endpoints page, after selecting this endpoint’s  
corresponding check box, click the "Delete" button. The user can select one  
endpoint or multiple endpoints for deletion. The user can also select all  
endpoints for deletion.  
The first check box under the "New" button on the endpoint page is "Select All". All of  
the endpoints will be checked if this check box is selected.  
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User Management  
Click on Account "Management -> Users" to add new users, edit user  
properties, and delete users in the Users page.  
Add User  
Click on the "New" button in the User Management page, and it will link to  
the Add User page as shown:  
Figure 2-28 Add User  
Table 2-6 Details of User Properties Configuration Items  
Item  
Details  
Set user name for logging into Web UI. Enter any  
combination of letters or numbers, but the length cannot  
exceed 32 characters.  
User Name  
This item is optional, used to identify the name that goes  
with the User ID. Enter any combination of letters or  
numbers, but the length cannot exceed 32 characters.  
Full Name  
Set the user’s password when logging into the Web UI.  
Enter any combination of letters or numbers, but the length  
cannot exceed 32 characters. When user password is not  
entered, the password is left blank by default.  
Password  
Enter the password again. It must be the same as that  
entered into the password field; otherwise the system will  
pop up an error message.  
Confirm Password  
There are two user levels to choose from:  
Ordinary – A normal user can only view saved videos,  
live streaming, and their own account information. They  
can only edit the full name, password, and e-mail. They  
cannot view or configure other configuration pages;  
.
User Level  
Administrator– Has privileges to view and configure all  
.
web pages.  
Note: There is a super administrators (User name:  
POLYCOM, Password: POLYCOM) by default on the  
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Item  
Details  
system, and the user has all privileges and cannot be  
deleted. However, the password can be changed.  
Enter a valid e-mail address. The length cannot exceed 64  
characters (For future use).  
E-Mail  
This option can only be changed for ordinary user level by  
Administrator. When enabled Ordinary users cannot  
change their own user password.  
User cannot change  
account information  
User names must be unique; they cannot be duplicated. Items marked with an  
asterisk are required fields.  
Multiple users are permitted to login and use the same user name simultaneously.  
200 users in total can be added for both administrator and ordinary users.  
The maximum number of concurrent logins of the Web UI is 200.  
Edit User Properties  
The user can click this user properties icon  
existing users.  
to edit user properties for  
Delete User  
To delete a user on the Users page, select the user and then click the "Delete"  
button. The user can select one user or multiple users for deletion. The user  
can also select all users for deletion.  
The super administrator cannot be deleted, but the password can be changed.  
Group Management  
Click on "Account Management -> Groups" to enter the Group Configuration  
page. Groups are used for managing users with similar characteristics  
together as a group. Defining groups can allow the user to conveniently  
make global settings for all of the users in a group, such as globally setting  
recording rights or viewing rights. Using the Groups page, the user can add  
groups, edit group properties, and delete groups.  
Figure 2-29 Groups Page  
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Add Group  
Click the "New" button on the Groups Management page, and the page will  
jump to the Add User Group page.  
On the Add Group page, the user can set the added group name, group  
description, and the endpoints and users included in the group.  
Name: Group Name. The user can enter any combination of letters or  
numbers, but the length cannot exceed 32 characters.  
Description: The user can enter any combination of letters or numbers,  
but the length cannot exceed 128 characters.  
User Members List: The Group Properties configuration includes two  
lists, for endpoints and users. The user can separately select endpoints  
and users to add to the group, as shown below:  
Figure 2-30 Add Group  
When adding endpoints and groups, the user can select single endpoints and  
users to join the group, and the user can also select multiple endpoints and  
users to join the group. (The user can use the Ctrl or Shift keys on the  
keyboard to make multiple selections.) The user also can select all endpoints  
and all users to join the group.  
Group names must be unique; they cannot be duplicated. This field is required to be  
filled in. Group description and group members are not required to be set up, so they  
can be left blank.  
The maximum number of groups that can be added is 200.  
After making the settings for groups, click the "Save" button to save the  
setting and add the group. Click "Back" to cancel the settings and return to  
the Groups page.  
Edit Group Properties  
The user can click this group properties icon  
for existing groups.  
to edit group properties  
On the Edit User Properties page, you can edit user group description and  
group members.  
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Delete Group  
To delete a group on the Groups page, select the group and then click the  
"Delete" button. The user can select one group or multiple groups for  
deletion. The user can also select all groups for deletion by checking the  
check box in the header.  
Active Directory Settings  
The Polycom® RSS™ 4000 provides the function of integration with an  
Active Directory server, so that users on the integrated Active Directory do  
not need to register on the Polycom® RSS™ 4000 to directly visit the  
Polycom® RSS™ 4000 web management page to play a video.  
Click “Account Management -> Active Directory Settings” in the navigation  
bar on the left side of the screen to enter the Active Directory Server  
configuration interface.  
Figure 2-31 Active Directory Settings Page  
Table 2-7 Details of Active Directory Settings  
Item  
Details  
Sets whether the Polycom® RSS™ 4000 integrates with  
an Active Directory server. When checked, Polycom®  
RSS™ 4000 integrates with an Active Directory server.  
Then, you can set the specific Active Directory server and  
the users and passwords that can access domains within  
the Active Directory. When unchecked, the Polycom®  
RSS™ 4000 is not integrated with an Active Directory  
server, and the settings related to the Active Directory  
server are disabled.  
Integrate with Active  
Directory Server  
Sets the IP address or domain name of the Active  
Directory server to be integrated.  
Active Directory Server  
User ID  
Sets the user name used by the Polycom® RSS™ 4000  
when accessing the Active Directory server.  
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Item  
Details  
Sets the user password used by the Polycom® RSS™  
4000 when accessing the Active Directory server.  
User Password:  
When setting the domain name of the Active Directory server, make sure that the user  
has set a DNS server address that can resolve this domain name in “System  
Configuration -> IP Settings”.  
After successfully setting up the abovementioned configurations, the  
Polycom® RSS™ 4000 web login page’s “Login Domain” pull-down list will  
be enabled and list the domain names of all set up Active Directory Servers  
Now, the user can select an appropriate domain name from the pull-down  
list, and use a user name on this domain to directly log in. When the users  
using this domain directly login to Polycom® RSS™ 4000 web management,  
the users will only have the privileges of a normal user.  
Recording Settings  
The Polycom® RSS™ 4000 supports use of the call connection mode to  
record H.323 endpoint (or MCU) conferences. This is to say that an endpoint  
(or MCU) can connect with the Polycom® RSS™ 4000, which then decodes  
and stores the endpoint (or MCU) bit stream. Data is stored in two formats:  
raw bit stream and WMV format. Raw bit stream is used for H.323 Playback,  
while the WMV files are used for the Web live streaming and Web archives  
view.  
The Polycom® RSS™ 4000 provides two types of recording modes: Single  
point recording and point-to-point recording.  
Single point recording involves use of an endpoint or MCU to directly call  
the Polycom® RSS™ 4000 and establish a connection. During single point  
recording, the Polycom® RSS™ 4000 stores the stream of audio and video  
data from the endpoint or MCU. The Polycom® RSS™ 4000 supports  
recording in the following video formats: H.261/H.263/H.264, and the  
following audio  
formats:G.711A/G.711U/G.722/G.728/G.722_1C/Siren14/Siren 22 Stereo.  
There is an option the user or administrator can “check” to record the H.239  
content at the beginning of each recording. When selected, the content will be  
recorded and displayed together with the people video during live streaming  
or playback.  
Point-to-point recording occurs when two endpoints call into a  
pre-established Polycom® RSS™ 4000 recording room. The Polycom® RSS™  
4000 will store the bit streams from the two endpoints as a file. The endpoints  
can each view the images from the two participating endpoints. When only  
one endpoint enters a recording room and begins recording, the endpoint  
will only view its own loopback image. Point-to-point recording also  
supports H.239 dual-stream recording.  
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The Polycom® RSS™ 4000 supports H.239 only. To record the proprietary People +  
Content standard, utilize a Polycom MGC to transcode the proprietary content to  
H.239.  
Click on “Recording Settings” in the navigation bar on the left side of the  
page, and make settings on these pages for the Polycom® RSS™ 4000’s single  
point recording properties, point-to-point recording properties, web dial-out  
recording, and multicast videos.  
Single Point Recording Settings  
Click on “Recording Setting -> Single Point Settings” to enter the Single Point  
Settings page. Here the administrator can configure the settings for the  
single point recording parameters. When an endpoint dials the Polycom®  
RSS™ 4000 to start single point recording, that session will function  
according to these parameters. In the single point recording settings the  
administrator can separately set whether or not to record H.239 dual video,  
request I-frames at specified intervals during recording, whether or not to  
allow live streaming of the video during recording, and recording rights and  
viewing rights.  
You can set the rate for live streaming. When you choose “No limit” for this,  
means the actual bit rate for live streaming will be the same with H.323  
connection.  
Figure 2-32 Recording Settings Page  
Recording H.239 Dual Video  
Check the Record my PC content if H.239 is supported by the endpoints box  
and then when doing single point recording, the user will send H.239 dual  
video to the endpoints. When this file is played via the Web, both the main  
video image and the content can be viewed at the same time. The recorded  
dual video PC screen can support XGA resolution.  
Whether the Polycom® RSS™ 4000 will record H.239 dual video depends on whether  
the endpoint supports H.239.  
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Setting a Request for Fast Forward / Backward Interval in the  
Recording Process  
In order to ensure quality during playback, the Polycom® RSS™ 4000 will  
request I-frames from the endpoint at the configured time interval. The  
default time interval is a request of one Fast Forward/Backward interval of  
one minute, and it can be set to anywhere between 1 and 10 minutes. During  
H.239 video recording, the interval will be simultaneously relevant for the  
main image and the dual video image at the set time interval.  
Enable 4CIF /4SIF/720P/1080P Recording  
If this box is checked, the user can enable 4CIF/4SIF/720P/1080P recording  
in the single point recording process. After checking this box and setting the  
call speed parameter, during single point recording, when the call speed is  
equal to or greater than the set value and the endpoints support HD video,  
the user can record the 4CIF/4SIF/720P/1080P video stream that is sent to  
the endpoints.  
.
.
Live streaming is not supported for 720p 50/60 fps or 1080p recording.  
The 720p 50/60 fps or 1080p video will not be immediately available for  
viewing via the Web interface during recording. The RSS requires 1.5 minutes  
of conversion time for every minute of recorded 1080P video – therefore a  
one-hour 720p 50/60 fps or 1080p recording will be available for WMV  
playback 1.5 hours after the recording completes, provided no other  
recordings are made during that 1.5 hours. If other recordings are made during  
format conversion, the conversion time will be prolonged.  
Live Streaming  
If this box is checked, the user can enable live streaming in the single point  
recording process.  
You can set the rate for live streaming. When you choose “No limit” for this,  
means the actual bit rate for live streaming will be the same with H.323  
connection.  
After checking this box, during single point recording, click “Live  
Streaming” in the navigation bar to enter the Live Streaming Page where the  
user can see that the video is streaming.  
When recording 720p 50/60 fps or 1080p video, live streaming is not available  
because the file must be converted to WMV format after the recording completes.  
Recording Rights Settings  
This is used to set which endpoints can do single point recording after  
establishing a connection to the Polycom® RSS™ 4000 when there are  
recording resources available. There are two levels of recording rights  
settings: allowing all endpoints to do recording, and only allowing endpoints  
listed in groups to do recording. The default setting is allowing all endpoints  
to do recording.  
Allow All: When this is selected, all endpoints that have established a  
connection to Polycom® RSS™ 4000 can begin recording when there are  
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recording resources available.  
Group List: When this is selected, only endpoints that are in selected  
groups can start to record. To set up groups with recording rights, the  
group must be selected from the list, and then the “Add” or “Add All”  
button must be clicked to add these to the rights list on the right side.  
When selecting groups to join the list, the user can use the “Ctrl” and  
Shift” keys on the keyboard to select multiple groups at the same time.  
The user can also use this method to delete groups from the list.  
When endpoints without recording rights start to record, the endpoint’s  
menu will show You have no record privilege, as shown below:  
Figure 2-33 You have no record privilege Message  
Viewing Rights Settings  
This is used to set whether or not endpoints are allowed to view recorded  
videos during playback. There are three levels of viewing rights settings:  
Allow All: Indicates that videos generated by single point recording can  
be played back by any endpoint or user.  
Deny All: Indicates that videos generated by single point recording  
cannot be played back by any endpoint or non-administrator user.  
Groups members of the recording endpoint /MCU: Indicates that only  
endpoints listed as members of groups defined in recording rights can  
view the video, and other endpoints or users cannot view the video  
through the web interface, and they also cannot play it back.  
After setting the previous settings, click the “Save” button to save all the  
settings that were made. Before clicking the Save button, clicking  
Clear“ will cancel all settings that were previously made on this page.  
Point-to-point Recording Settings  
Click on “Recording Setting -> Point to Point Settingsto enter the  
Point-to-point recording page. Here the administrator can configure settings  
for point-to-point recording. These settings will be used when endpoints dial  
and connect to the Polycom® RSS™ 4000 and enter the recording room to  
start point-to-point recording. This will be done according to preset  
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parameters. In the Point to Point Settings page, the administrator can set  
recording room name, recording room number, recording room protocol,  
and recording room rate, as well as whether nor not to record H.239 dual  
video, request I-frame intervals during the recording process, whether or not  
to stream the video, and recording rights and viewing rights.  
On the “Point to Point Settings” page, the administrator can view all current  
recording room names, recording room numbers, H.239 dual video  
configurations, recording room rate, and current number of endpoints in the  
recording room, as well as recording room status, as shown below:  
Figure 2-34 Point-to-point recording Settings Page  
Recording room name, recording room number, and recording room rate are  
parameters used to identify the recording room. Whether or not to enable  
H.239 dual video identifies whether or not to display people video and  
content during web playback. Participants shows the current number of  
people in the recording room, 0/2 indicates that no participants have joined  
the recording room. 1/2 indicates that one participant has joined the  
recording room. 2/2 indicates that two participants have joined the recording  
room. There are two kinds of recording room states: idle and recording.  
Idle” means that recording has not started, and “Recording” means that  
recording has started.  
Create Recording Room  
Click the “New” button on this page, and the page will jump to the Add  
Recording Room page, as shown below:  
Figure 2-35 Point-to-point Recording Room Settings  
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Chapter 2 - Web User Interface (UI)  
On this page, the administrator can configure the settings for recording room  
name, recording room number, video protocol, and recording room rate.  
Recording Room Name: This is used to identify the recording room.  
Any combination of letters or numbers that does not exceed 32  
characters can be entered.  
Recording Room Number: This is used to identify the recording room’s  
E.164 number. Only numbers can be entered, with a maximum of 16  
characters. When the endpoint and Polycom® RSS™ 4000 are both  
registered with GK, the endpoint can directly dial the recording room by  
dialing "RSS E.164 Number + Recording Room E.164 Number".  
Video Protocol: This defines the recording room’s video protocol, which  
is the protocol used when the Polycom® RSS™ 4000 exchanges video  
images with the endpoints.  
Rate: Used to define the rate the endpoints connect to the recording  
room. The range is between 128kbps and 1024kbps.  
The maximum number of recording rooms that can be added on one Polycom®  
RSS™ 4000 is 4.  
4CIF/4SIF/720P/1080P recording for Point to Point calls is not supported.  
Access Rights  
In the "Access Rights" area, the administrator can limit the endpoints that are  
allowed to enter the recording room. There are two levels of access rights:  
Allow All: When this is selected, all endpoints that have established a  
connection to Polycom® RSS™ 4000 can join the recording room while  
the recording room is not full.  
Group List: When this is selected, only endpoints that are part of  
selected groups can enter the recording room. To set up groups to be  
allowed to enter the recording room, the group must be selected from  
the list, and then the “Add” or “Add All” button must be clicked to add  
these to the allowed list on the right side.  
When selecting groups to join the list, the user can use the “Ctrl” and  
Shift” keys on the keyboard to select multiple groups at the same time.  
The user can also use this method to delete groups from the list.  
The settings for “Recording Options” and “Viewing Rights” are the same as those on  
the Single Point Recording page. This information will not be repeated here. For more  
details, please refer to Single Point Recording Settings.  
Edit Recording Room Properties  
The user can click this recording room properties icon  
room properties for existing recording rooms.  
to edit recording  
On the Edit Recording Room Properties page, the user can edit recording  
room parameters, options, recording rights, and viewing rights.  
During the recording room recording process, recording room properties cannot be  
edited.  
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Delete Recording Room  
To delete a recording room on the page, select the recording room and then  
click the “Delete” button. The user can select one recording room or multiple  
recording rooms for deletion. The user can also select all recording rooms for  
deletion.  
The first check box under the “New” button on the Point-to-point Recording Settings  
page is “Select All”. All of the recording rooms will be checked if this check box is  
selected.  
Point-to-point Recording Control  
After establishing a connection between the endpoint and the Polycom®  
RSS™ 4000, entering the Point-to-point Recording page and clicking on the  
red button  
for the recording room in the “Control” table begins  
point-to-point recording.  
After clicking the red button, if there are usable resources, then the recording  
room’s point-to-point recording. At this time, the control buttons change  
to  
To pause recording, click on the pause button  
buttons change to  
.
on the left, and the  
.
Continue recording by clicking the left button again. To stop recording at any  
time during the recording process, click the button on the right.  
Dial Out and Record Through the Web  
Click on “Recording Setting -> Dial Out and Record” to configure and initiate  
a dial out and record session from the web UI.  
Figure 2-36 Dial Out and Record Page  
In the location field, enter the IP address of the endpoint to be dialed. (If  
registered to a gatekeeper, enter the endpoint’s E.164 number or H.323 ID.)  
After selecting the dialing bandwidth, click on “Dial” button on the bottom of  
the page to dial. The dial rate is 128kbps-4096kbps. After dialing, the  
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Chapter 2 - Web User Interface (UI)  
Polycom® RSS™ 4000 will do a capability negotiation with the called  
endpoint and establish a connection according to the negotiated audio and  
video protocols.  
After dialing and establishing a connection through the web, if there are recording  
resources available, recording starts immediately; there is no need to change  
additional settings on the endpoint other than answering the call.  
After dialing and establishing a connection through the web, if there are no recording  
resources available on the Polycom® RSS™ 4000, then the connection will terminate  
after 40 seconds.  
The settings for “Recording Options” and “Viewing Rights” are the same as those  
on the Single Point Recording page. This information will not be repeated here. For  
Multicast Settings  
Configuring the Polycom® RSS™ 4000 Multicast function will enable a  
group of PC within the same subnet as Polycom® RSS4000 or accessible  
via router simultaneously view the video stored on Polycom® RSS4000 or  
being streamed.  
Click on “Recording Setting -> Multicast Settings” in the navigation bar on the  
left side of the page, and the user can set information related to video  
multicasting. If the multicast function of the device is not enabled, all of the  
options on this page will be disabled.  
Figure 2-37 Multicast Settings Page  
Table 2-8 Multicast Settings Details  
Item  
Details  
When checked, the device multicasts the currently  
recording video. At this time, you can use the Polycom®  
RSS™ 4000 Multicast Player to receive to view the  
multicast video. When it is unchecked, the device does not  
multicast the currently recording video.  
Enable multicast for  
recording sessions  
Session Advertisement Through this address, users can view the list of all videos  
Address currently being multicast.  
Session Advertisement Sets the port used by the video list sent by the Polycom®  
Port  
RSS™ 4000 device, with a range between 3000 and 3999.  
Media Destination  
Sets the multicast address used by the video’s audio and  
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Item  
Details  
Address  
video sent by the Polycom® RSS™ 4000 device.  
Sets the port used by the video sent by the Polycom®  
RSS™ 4000 device, with a range between 4000 and  
65000.  
Media Base Port  
Archives Multicast  
To multicast one archive existing:  
1
Click Archives-> Archives in the navigation bar on the left of page, and  
then select an existing archive in the list in Archives page.  
2
3
Right click the corresponding Play button , and then choose “Start  
Multicast of this Video”.  
After refreshing the web page, the user will see the name of this video  
turned red, indicating that this video is being multicast. Now, this  
multicast video can be received using the reception tool Polycom®  
RSS™ 4000 Multicast Player, as shown in Figure 2-38. For details about  
using the reception tool, please refer to Using Polycom® RSS™ 4000  
Figure 2-38 Archives Multicast  
To stop multicasting video, right click the Play button  
again and select  
Stop Multicast of this Video”.  
Also users can configure how many times they want to repeat this archive by  
specifying Number of Repeats option in the Edit Archive page (click the  
properties icon  
of the archive), as shown below.  
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Chapter 2 - Web User Interface (UI)  
Figure 2-39 Number of Repeats Option  
Live Streaming Multicast  
The video being streamed is also being multicast automatically if the  
multicast function is enabled. In other words, when a video is being  
streamed, the user can launch the Polycom® RSS™ 4000 Multicast Player  
software to receive the video, as shown below.  
Figure 2-40 Live streaming multicast  
Two archives can be simultaneous multicast.  
Multicast is a software option that can be purchase in addition  
When a LAN has multiple Polycom® RSS™ 4000 devices simultaneously  
multicasting, make sure to use different multicast addresses and ports.  
Polycom® RSS™ 4000 Multicast Player is multicast software specifically designed to  
receive multicasts sent by the Polycom® RSS™ 4000 device. For more details,  
Streaming Settings  
The user can select the file conversion mode for live streaming or recording  
H.239 dual video to display in two floating windows or one two-squares  
window during web playback.  
To configure the file conversion mode:  
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1
Click on “Recording Setting” -> “Streaming Settings” in the navigation  
bar on the left side of the Web Page to enter the following page:  
Figure 2-41 File Settings  
2
Select one of the following dual video conversion modes:  
Table 2-9 Dual video conversion mode  
Item  
Details  
Dual window (Have  
separate media player  
window for people and  
content)  
During the live streaming or playback of dual video, two  
windows will pop up displaying the content at frame rate of  
up to 10 fps and people video at up to full frame rate  
respectively.  
During the live streaming or playback of dual video, only  
one two-image window will pop up displaying the content  
and the recording image at frame rate of up to 30 fps  
respectively.  
Single window (View  
people and content  
videos in the same  
window)  
After selecting this mode, the user can set the window  
mode for the people and content videos:  
.
.
.
Small Content: (The content size is 640*480)  
Medium Content: (The content size is 800*600)  
Large Content: (The content size is 1024*768)  
The settings on this page only affect H.239 dual video in WMV format when streamed  
or played back via the Web. Playback via H.323 connection is not affected by these  
settings.  
Managing Recording Files  
Click on “Archive Videos” in the navigation bar on the left side of the web  
page, and for archives generated by recording a user can do status lookup,  
play videos, change archive properties, delete archives, lookup archives, and  
order of archives.  
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Figure 2-42 Archives Page  
Viewing Archive Properties  
As shown in Figure 2-42, the Archives page shows the videos that can  
currently be seen by users and their video properties, including: video name,  
server name, video start time, duration, video recording rate, video protocol  
used, whether or not H.239 was used, and the file size.  
Table 2-10 Archive Properties Details  
Item  
Details  
The default name for videos generated by recording follows  
the naming rule of “endpoint H.323 name (recording room  
name) + recording time”. Video names can be edited after  
being generated by recording.  
Video Name  
Shows the H.323 name of the Polycom® RSS™ 4000 device  
the archive is saved on.  
Server  
The start time is the Polycom® RSS™ 4000 device’s time  
when recording starts.  
Start Date/Time  
Duration  
Shows the duration of the archive.  
The rate of the connection between the endpoint recording the  
video and the Polycom® RSS™ 4000, expressed in Kbps.  
Rate  
The video protocol used by the connection during recording of  
the video.  
Video  
Whether or not H.239 was enabled during recording of the  
video.  
H.239  
File Size  
The size of this archive, expressed in KB.  
Looking Up Archives  
In the archive table, the user can look up archives by their archive names, as  
shown below:  
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Polycom® RSS™ 4000 User Guide  
Figure 2-43 Enquiring Archives  
Enter the keyword for the archive’s name in the inquiry input box, and then  
click the apply button to inquire. After successfully looking it up, the video  
table shows all archives that contain the keyword entered.  
Sorting Archives  
Besides looking up archives by their archive names, the Polycom® RSS™  
4000 also provides the function of sorting by archive properties. The video  
properties that the files can be ordered by include: video name, server, start  
date/time, duration, rate, video, H.239, and size.  
Single-clicking on a property in the archive table’s header can order the  
archives by that property in increasing order or in decreasing order. When  
the table is in ascending or descending order by any property, clicking the  
header again will sort the list in the opposite order.  
Changing Archive Properties  
The user can click this video properties icon  
on the Video Table page to  
enter the Edit Archive page to edit, as shown below:  
Figure 2-44 Edit File Properties  
Table 2-11 Archive Properties Settings Details  
Item  
Details  
The user can enter any combination of letters or numbers, but  
the length cannot exceed 48 characters.  
Video Name  
Description  
The user can enter any combination of letters or numbers, but  
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Chapter 2 - Web User Interface (UI)  
Item  
Details  
the length cannot exceed 128 characters.  
This is used for setting the viewing rights for this video during  
playback. The specific operations are the same as the settings  
on the Single Point Recording page. For details, please refer to  
Viewing Rights  
After setting a PIN for the archive, the endpoint must enter the  
code that is entered into this field to play the video. Enter no  
more than 8 numbers.  
PIN Code  
Automatically generated by the system. When using endpoint  
control menu to replay videos, they can enter this access code to  
directly replay the recorded file.  
Quick Access  
Code  
This sets whether or not the device is allowed to automatically  
delete the archive after the archive is backed up on the device.  
When checked, even if the “Backup/Clear Settings” are set to  
automatically delete videos, the video will not be deleted. When  
unchecked, it allows the device to automatically delete the video.  
This setting has no effect on manual deletion of videos.  
Never Auto  
Delete  
Number of  
Repeats  
This sets the number of times the file will be multicast.  
Playing Back Archives via the Web  
The user can play back the video files stored on RSS via the Web by one of  
the following ways:  
Click on “Archives”-“Archives” in the navigation bar and click the Play  
icon for the video to be viewed to automatically call the PC ’s  
Windows Media Player software to play the video. When playing a  
video, if the user selects another video to view, the first video will  
immediately stop playing.  
Click on “Archives”-“Playback” in the navigation bar and click the Play  
icon  
for the video to be viewed from the Archive List to play it by  
the Windows Media Player embedded on the right side. The embedded  
player supports full screen display, so the user can click the full screen  
switch button or double click the play window to switch between the full  
screen and the normal screen. When playing a video, if the user selects  
another video to view or enter other page, the first video will  
immediately stop playing. Only the IE browser is supported.  
720p 50/60 fps, 1080p video or the dual videos to be converted at full frame rate after  
recording cannot be played until they are completely converted. At this time, moving  
the cursor over the corresponding video’s Play button will cause a message giving the  
progress of the conversion to appear. To see an updated progress message, refresh  
the web page.  
Downloading Archives  
A right click on the Play button  
for the target file allows the user to  
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Polycom® RSS™ 4000 User Guide  
download the archive. The user can select “Download WMV format archive”  
or “Download Native format archive”. The archive is in WMV format and can  
be directly played by the Windows Media Player. The native archive format  
file can only be played after using Media Converter for Polycom RSS to  
convert the video format. For an introduction of the converter tool, please  
After selecting the format and destination path for the downloaded archive,  
the archive will be downloaded to the local PC.  
Users can only download archives that are in the device’s archive list.  
E-Mail Link  
Clicking on the “E-Mail This Link” icon  
corresponding to the archive  
can automatically open an e-mail message in user’s default mail client  
(Outlook, Outlook Express, Lotus Note etc.) to send a link to the archive as  
part of the body of an e-mail.  
The user just needs to fill in the recipient’s e-mail address. The e-mail’s  
default subject will be “You are invited to view this archive”. After the  
recipient receives the e-mail, they can find the playback address for the  
archive in the e-mail. They can enter the playback address in their  
browser’s address field and press the Enter key to view the video. In  
addition, a user also can open their Windows Media Player software and  
enter the playback address in the dialog box under “File Open URL” to  
view the video. Make sure that the network the recipient is on can  
communicate normally with Polycom® RSS™ 4000 to make playback  
successful.  
The default video playback address in the e-mail includes the link to the  
Polycom® RSS™ 4000 LAN 1 port IP address. If the network the Polycom®  
RSS™ 4000 is on is behind a firewall, external users usually cannot access the  
Polycom® RSS™ 4000’s private address to play the video. When this  
happens, set a public network IP or DNS name in the “External IP/DNS  
name” page in “System Configuration IP Configuration”. After this,  
video playback e-mails sent will provide a video playback address that  
includes the public network IP address or DNS name. For more details  
about external IP settings, please refer to IP Address Settings.  
Permission of an archive are not stored on the archive when sending it as email link.  
This is the reason that the email link option is available only for the administrator who  
can make the decision if to use this functionality..  
Deleting Archives  
To delete a file on the video table, after selecting this archive’s corresponding  
check box, click the “Delete” button. The user can select one video or multiple  
videos for deletion. The user can also select all videos for deletion by  
checking the check box in the header.  
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The first check box under the “New” button on the Archives page is Select All. All of  
the archives will be checked if this check box is selected.  
Go to Archive Pages  
The current page number and total number of pages are shown in the top  
right corner of the archives table.  
The buttons to the right of the page numbers are used for page turning. The  
button on the far left and the one on the far right  
are used to return  
to the first page or jump to the last page, respectively. The two middle  
buttons go to the previous page and the next page, respectively. To  
jump to any page, enter a page number into the blank field on the right and  
then click the button.  
H.323 Connection Status Display  
The recording status of the endpoint currently connected to the Polycom®  
RSS™ 4000 can be displayed in real time on the bottom of the web page, as  
shown below. Recording control and status display can be done for the  
connections that show the H.323 connection status as connected.  
Figure 2-45 H.323 Connection Status Display Area  
With the control buttons, the user can initiate recording on the selected H.323  
connection. After the connection is established, the control button display  
shows as in the following:  
Figure 2-46 Established Connections  
Click the button on the right to start single point recording. Now, the buttons  
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will change to  
.
Repeatedly clicking on the button on the left  
will pause/continue the  
recording operation, and the buttons will change to  
.
Clicking on the button on the right will stop recording. Clicking again  
on this button will disconnect the H.323 connection.  
Each H.323 connection status display includes: the IP address of the H.323  
endpoint that establishes a connection with Polycom® RSS™ 4000, the H.323  
ID, the time the connection was established, the recording room joined,  
recording status, packet loss rate, the audio and video protocols, and  
whether it is H.239 enabled. Recording status has three kinds of displays.  
When it shows as “Idle”, it means it has not started recording or playing  
video. When it shows “Playback”, it means it is in the process of playing  
video. When it shows “Recording”, it means it is in the process of recording.  
Packet loss rate shows the statistics for the packet loss between the endpoint  
and the uplink with the Polycom® RSS™ 4000, tabulated once every 5  
seconds.  
The H.239 column displays whether or not H.239 is enabled on the endpoint, but does  
not show if the Polycom® RSS™ 4000 is recording or playing back H.239. It only  
identifies if this endpoint has H.239 capability.  
H.323 connection status display is refreshed every 30 seconds.  
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3
Onscreen User Interface (UI) –  
Conference Recording  
In addition to using the Web UI to manage the Polycom® RSS™ 4000, users  
can also use the onscreen UI which allows the user to perform recording and  
playback tasks to interact with the device. This chapter will explain in detail  
how to use the onscreen UI to perform single point and point-to-point  
recording. For information about playback please see Chapter 4 Onscreen User  
The Onscreen UI employs a remote control to control the Polycom® RSS™  
4000. An ordinary endpoint remote control unit can be used to manage the  
Polycom® RSS™ 4000 using FECC (Far End Camera Control). DTMF tones  
can be used to operate Onscreen menus. Polycom's HDX endpoint remote  
control has six buttons used to control conference recording and video  
playback. These six buttons consist of: Play/Enter, Record, Stop, Pause,  
Forward, and Reverse.  
The FECC and DTMF control buttons are defined in below table.  
Table 3-1 Definitions of FECC and DTMF control buttons  
FECC  
DTMF  
4
Description  
.
.
Return to upper level menu  
Exit menu, display image (when there is no upper  
level menu)  
.
Select menu (when in the image display state)  
.
.
.
Enter lower level menu  
6
2
8
Confirm selection  
Select menu (when in the image display state)  
.
Select upward when in the menu display state  
(can cycle)  
.
.
Select menu (when in the image display state)  
Select downward when in the menu display state  
(can cycle)  
.
Select menu (when in the image display state)  
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Chapter 3 - Onscreen User Interface (UI) – Conference Recording  
Single Point Recording Using an Endpoint Menu  
(onscreen UI)  
Main Menu  
After using an endpoint to call the Polycom® RSS™ 4000 and establish an  
H.323 connection, the Polycom® RSS™ 4000 will present the main menu  
below.  
Figure 3-1 Main Menu  
On the interface shown above, use the remote control to highlight and select  
Record Video. The user will see the Record Video menu, as shown below.  
Figure 3-2 Start Recording  
H.239 Dual-stream Recording  
Select "Yes" or "No" after selecting Record my PC content to confirm whether  
or not the content will be recorded along with the audio/video, note that the  
default value of this selection is based on the single point recording setting in  
the recording setting of the web administrator view. When ”Record my PC  
Content” is selected, the Polycom® RSS™ 4000 will record the content sent  
by the endpoint and also store the audio/video bit stream in a file. When this  
file is played via the Web, both the main video image and the content can be  
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Polycom® RSS™ 4000 User Guide  
viewed at the same time.  
If PC Content recording is selected, but no PC content was sent during the recording,  
two windows or one two-image window will be displayed during playback on the Web  
but the primary window for content will remain black. Therefore, users should only  
check “Record my PC Content” when they are sharing H.239 content. Otherwise, the  
user should select “No” for this option.  
PIN Code Setting  
In the Record Video menu, the user can select Set PIN code for this  
recording. The system will enter the PIN code setting menu.  
Figure 3-3 PIN Code Setting  
An IVR message will alert the user to input the PIN code followed by "#" to  
exit. To set the PIN code, use the remote control to enter a number no more  
than eight digits in length. Pressing "#" to exit is not necessary if a user enters  
an eight-digit PIN code. The digits of the PIN code will be visible on the  
menu page during the setting process. After the user press "#" to complete  
the setting, the menu will automatically jump to the "Record Video" menu,  
and a marker for the PIN code will appear after "Start Recording," as shown  
in the figure below. If viewing a recording where a PIN has been set, viewers  
will be asked to enter the correct PIN code before they can play back the  
video.  
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Chapter 3 - Onscreen User Interface (UI) – Conference Recording  
Figure 3-4 Setting PIN code and returning to the Record Video menu  
Start Recording  
Once the decision has been made to include H.239 content and/or a PIN  
code, select Start Recording to begin the recording. Once selected, the  
recording begins immediately. The user will hear an IVR message  
"Conference recording has started", and see a volume indicator at the bottom  
of the screen. The user will see their own image on the endpoint screen as in  
Figure 3-5 after pressing the"  
" key.  
Since the recording begins immediately, the user may talk over the IVR message.  
The IVR message will not be included in the recorded file.  
Pause/Resume  
The user can pause a recording at any time using the endpoint's remote  
control. When viewing loopback video, pressing any of the direction keys  
will return to the Record Video menu. Selecting Pause will pause the current  
recording, and the "Pause" option will change to "Resume". The user will also  
hear an IVR message "The conference recording is now paused." The bit  
stream sent by the endpoint to the Polycom® RSS™ 4000 will not be stored  
while recording is paused.  
After pausing a recording, use the remote control to select Resume to resume  
the recording. The user will hear the IVR message "The conference recording  
is now resumed", and the "Resume" menu option will change back to "Pause".  
In the video file generated from this recording, the bit stream sent to the RSS  
after pausing and before resuming will not be recorded.  
Figure 3-5 Pausing a recording  
Deleting Recording  
Use the remote control to select Delete. The video currently being recorded  
will be stopped, and all bit stream information being stored will be deleted.  
The menu will return to the Start Recording menu and the user will hear the  
IVR message "The conference recording has ended".  
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Stop Recording  
Use the remote control to select Stop to stop the current recording and  
generation of a video file. The user will hear the IVR message "The  
conference recording has ended".  
The Polycom® RSS™ 4000's internal storage will reserve 500 MB of storage space.  
Recording will be stopped and a video file created if the free hard drive space falls to  
less than 500 MB during a recording.  
When the hard drive has less than 500 MB of available space, an IVR message will  
tell the user that there is insufficient hard drive space if the user tries to start a  
recording.  
If no audio/video data is received for 30 consecutive seconds during the recording  
process, the Polycom® RSS™ 4000 will terminate the connection.  
Live Streaming  
When the Live streaming option is selected, the RSS can allow web users to  
view the bit stream while a non- 720p 50/60 fps or 1080p video is being  
recorded. The RSS will decode the audio/video bit stream sent from the  
endpoint, and will convert it in real-time to a WMV format that can be  
played on a PC. The Polycom® RSS™ 4000's Web Interface can be used to  
initiate playback of the video, as shown below. Click on the button  
on  
the Live Streaming menu to view the video in real-time.  
Figure 3-6 Streaming a video  
Immediate Recording  
When an endpoint's immediate recording function has been enabled, the  
Polycom® RSS™ 4000 will automatically start a recording (if recording  
resources are available) when that endpoint calls into the Polycom® RSS™  
4000.. This function ensures that the user of this endpoint will not be  
prompted with onscreen menus. To enable an immediate recording the user  
must have Administrator privileges to the Polycom® RSS™ 4000. Enter the  
"Account management -> Endpoints" page of the Web management interface.  
If the desired endpoint is not in the list, click “New” to add. If the desired  
endpoint is in the list, click on “modify endpoint properties” and select  
Enable immediate recording, as shown below.  
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Chapter 3 - Onscreen User Interface (UI) – Conference Recording  
Figure 3-7 Enable immediate recording  
This functionality is intended to be used in case of connection where the Far End  
Camera Control or the DTMF are being disabled, which will not allow the user to  
navigate via the Polycom® RSS™ 4000 onscreen menu.  
Archive Name Format  
Files produced from single point recordings are named using the following  
rule: Endpoint's H.323 alias + Recording time stamp (Date & Time). For  
instance, if an endpoint's H.323 alias is kylin-60, and the recording started at  
10:45 on July 20, 2007, then the file name will be "kylin-60_JUL_20_2007_10:  
45", as shown below.  
Figure 3-8 Document naming rule  
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Polycom® RSS™ 4000 User Guide  
Using a Polycom MCU for Single Point Recording  
Polycom's MCU (Multipoint Control Unit) line, consisting of the MGC and  
RMX, can be easily integrated with the Polycom® RSS™ 4000. Use the  
MGC’s Recording Link function to initiate a recording connection with the  
Polycom® RSS™ 4000 and record MGC conferences, or add the RSS as a  
participant in an RMX conference.  
Before using an MCU to perform recording, you must first set Recording  
Link parameters and the address of the Polycom® RSS™ 4000 server on the  
MGC. The MGC will then establish a connection to the desired Polycom®  
RSS™ 4000 when a conference is started. Depending on the MCU's settings,  
Polycom® RSS™ 4000 can support two types of recording methods:  
Automatically activated conference recordings, or recordings initiated by  
MCU operators and conference chairperson participants. The Polycom®  
RSS™ 4000 records the audio/video bit streams transmitted by the MCU. It  
should be noted that when MCUs are used to perform H.239 dual-stream  
recording, the participating MCUs must support H.239 and that function  
must be enabled. The RMX supports only H.239, so this is not a concern for  
recording RMX conferences. Other devices, like the MGC and many Polycom  
endpoints, support both H.239 and the proprietary People + Content  
standard. In these cases, ensure that the device has H.239 enabled as the RSS  
cannot record the proprietary People + Content protocol.  
When an MGC/RMX is used to perform a recording, the resulting files will  
be named according to: the following rule: the MCU's Recorded Conference  
Name + Recording time stamp (Date & Time), the conference name in the  
MGC/RMX settings. For instance, if a conference from the MGC/RMX is  
being recorded and the conference name is set to ‘Demo’ performs a  
recording at 11:30 on December 29, 2007, the resulting file will have the name  
"Demo_DEC_29_2007_11: 30".  
Please refer to the product user guide concerning how to set up an MGC/  
RMX Recording Link.  
Point-to-Point Recording  
When performing a point-to-point recording, first use the Polycom® RSS™  
4000's Web UI to configure a point-to-point conference and set recording  
parameters by setting up a Recording Room. The Web UI can be used to  
establish a maximum of four conferences. Once the Recording Room has  
been set up, two endpoints can call into that room and will use the remote  
control to start, pause and stop the conference recording. When only one  
endpoint enters a conference and begins recording, that endpoint will view  
its own loopback image. When two endpoints are present in a conference at  
the same time, each of the endpoints will see two images processed by the  
Polycom® RSS™ 4000. These windows will display images from the two  
endpoints. Please refer to Point-to-point Recording Settings to learn how to  
configure a point-to-point conference using the Web UI.  
Entering a Recording Room  
From any H.323 endpoint, call the Polycom® RSS™ 4000, the user will arrive  
at the main menu. Use the remote control to select "Recording room," and  
enter the recording room interface, as shown below. This will display the  
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Chapter 3 - Onscreen User Interface (UI) – Conference Recording  
recording rooms configured on the Polycom® RSS™ 4000.  
Figure 3-9 Configured Recording Rooms  
From the "Recording room" interface, the user can view the names of all the  
conferences that have been established, the number of endpoints currently  
connected to each conference, and each conference's configured bandwidth  
and video protocol. Select the conference to join. When only one endpoint is  
connected, that endpoint will present loopback image after joining the  
conference. When a second endpoint joins the conference, both participants  
will be shown two images processed by Polycom® RSS™ 4000, depicting  
each of the two connected endpoints. Pressing any direction key on an  
endpoint remote control will display the main Recording Room menu, as  
shown below.  
Figure 3-10 Start recording menu  
The "Start Recording" option cannot be selected if an endpoint does not  
support the video algorithm defined for the recording room. For example, if  
the recording room is configured for H.264 and endpoint that does not  
support H.264 cannot use the “Start Recording” option for that room.  
After selecting "Start Recording" the user will hear the IVR message  
"Conference Recording has started" and see a volume indicator at the bottom  
of the screen. If the user presses the "  
loopback image or two windows.  
" key, they will see either a  
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Polycom® RSS™ 4000 User Guide  
Using an E.164 number to immediately enter a recording room  
If the RSS is registered to a Gatekeeper, users can quickly access a recording  
room without using onscreen navigation menus. The user can dial the  
[Polycom® RSS4000 prefix][Recording room prefix] to immediately enter a  
recording room.  
For example, if the RSS is registered to the gatekeeper with an E.164 alias of  
“1234” and the Recording Room has an alias of “5678”, a user registered that  
gatekeeper (or routing the call through it) can dial “12345678” to enter the  
Recording Room without onscreen navigation.  
If the user wishes to invite another endpoint to join the recording room, a  
longer dial-string can be used to accomplish this.  
[Polycom® RSS™ 4000 prefix][Recording room prefix]*[E.164 of endpoints  
invited to participate]  
Building on the example above, if the E.164 alias for Polycom® RSS4000 is  
1234, the Recording Room alias is 5678, and the endpoint to be invited has  
E.164 alias 0460, then the user can dial 12345678*0460.  
The menu can be used to pause/resume, stop or delete the recording during the  
point-to-point recording process, and users can also select “Delete” to stop and delete  
the current recording. These procedures are the same as for single point recording.  
Streaming without Recording  
If the user wishes to stream the content of a recording room conference  
without recording, select "Streaming without recording". This is the same as  
the single point recording streaming function. Specific instructions are given  
in the section Live streaming.  
Leaving a Recording Room  
Select "Leave the recording room" from the "Recording room" menu. The  
endpoint will leave the point-to-point conference and return to the main  
menu.  
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4
Onscreen User Interface (UI) –  
Archive Playback  
After a video has been recorded, it is stored separately in two formats: as a  
raw H.323 bit stream (for H.323 playback), and in WMV format (for Web  
archive view). An H.323 endpoint can play back a video stored as a raw bit  
stream by calling the Polycom® RSS™ 4000.  
Polycom® RSS™ 4000 can support a maximum of 15 simultaneous H.323  
playback connections.  
Use the endpoint remote control and Far End Camera Control to select "Play  
Video" on the main menu. This opens the "Play Video" menu, as shown  
below.  
Figure 4-1 Play Video menu  
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Chapter 4 - Onscreen User Interface (UI) – Archive Playback  
Video Viewing Rights  
Select "Archive List" from the "Play Video" menu. This opens the interface  
shown in Figure 4-2, which displays a list of the videos that the endpoint can  
view.  
When the "Viewing rights" option of archive is set to "Allow all," or if set to  
"Group list" and the connected endpoint is a member of that group, the video  
will be included in the available "Play Video" list. Please see Viewing rights  
settings for more information on video viewing rights.  
Use the remote control to select the desired video from the Archive List.  
Information concerning the highlighted video file will be displayed below  
the list, including the video protocol, quick access code, and name of the  
device storing the file. If the video can be previewed, you will see a preview  
of the video highlighted by the cursor in the small preview window in the  
lower right corner of the screen.  
Figure 4-2 Video information and preview  
Videos on the Polycom® RSS™ 4000 Archive List can be previewed if they  
meet the following five conditions:  
The archives were recorded in CIF resolution or lower.  
The video file is stored on a Polycom® RSS™ 4000 the endpoint is  
connected to.  
The video file preview function has been enabled in the Polycom® RSS™  
4000 settings. Please refer to System settings concerning the preview  
function.  
The highlighted file's video algorithm is supported on the endpoint.  
The number of current H.323 playback connections does not exceed 15.  
Highlight a video and select it; the chosen video will be played back. When  
playing back, the user can use the "*3" or any FECC arrow buttons on the  
remote control to stop playing.  
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Polycom® RSS™ 4000 User Guide  
After an endpoint calls a Polycom® RSS™ 4000 and makes a connection, videos will  
be listed for playback only when the endpoint has viewing rights and its video  
algorithm supports the video. If the endpoint does not support the video algorithm, a  
video will not be shown on the Archive List even if the endpoint has viewing rights.  
Quick Access Codes for Archive Playback  
The user can use the quick access code to retrieve a recording file stored on a  
device. The system automatically generates a quick access code for each file  
after ending a recording. Users can find a file's quick access code among the  
file properties on the Archives page of the system management web site, as  
shown below.  
Figure 4-3 Viewing a file's quick access code  
Quick play using the H.323 menu  
Use the remote control to select "Play by quick code" on the "Video Playback"  
menu, and confirm. This will open the quick access code play interface, as  
shown below.  
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Chapter 4 - Onscreen User Interface (UI) – Archive Playback  
Figure 4-4 Enter the quick access code  
Use the remote control's number keypad to input a file's quick access code,  
and press "#" when finished.  
If a PIN code has been set for a recording file, the system will prompt the  
user to enter the PIN code after the quick access code has been input.  
If no PIN code has been set, the system will immediately begin to play back  
the file after the quick access code has been entered.  
Quick play (with Polycom® RSS™ 4000 registered to a gatekeeper)  
If an endpoint has viewing rights for a video, a user can use the remote  
control's number keypad to input the Polycom® RSS™ 4000’s E.164 alias +  
the video's quick access code to immediately play the file without needing to  
browse the menu. For example, if the RSS E.164 alias is 1234, and the desired  
video file’s quick code is 567890, the user could dial 1234567890 to view the  
video without navigating through menus.  
Quick play (with Polycom® RSS™ 4000 not registered to a gatekeeper)  
Call the Polycom® RSS™ 4000's IP address and input the quick access code  
in the endpoint's extension field (the endpoint must support the extension  
number field) to view the video file without navigating through menus.  
When playing back a video, press "*3" to stop playback.  
Sorting Archives  
The Polycom® RSS™ 4000 provides Archive List sorting functions in order to  
help users find desired videos in the archives. Use the remote control to  
select "Archive sort options" on the "Video Playback" menu, and confirm to  
enter the archive sorting interface, as shown below.  
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Polycom® RSS™ 4000 User Guide  
Figure 4-5 Archive sort options  
Sorting rules that can be set in this interface include: Sorting by video  
creation time, sorting by the video's duration, sorting by the video's name,  
sorting by the name of the RSS (server) on which the video file is stored, and  
sorting by the video format.  
The symbol "*" in the interface indicates the archive list's currently selected  
sorting rule. Use the remote control select any sorting rule, and confirm to  
sort the archive using the selected rule. For details of sorting rule please see  
below table.  
Table 4-1 Sorting Rules  
Sorting Type  
Description  
The newest archive will appear first in the archive list  
(Default).  
Sort by Date/Time  
Sort by Duration  
The longest archive will appear first in the archive list.  
In alphabetic order based on the archive name.  
Sort by Archive Name  
Archives will be sorted from H.264, 1080P to H.261  
format.  
Sort by Video Format  
PIN Codes  
After the remote control is used to select a video listed on the "Video  
Playback" interface, the chosen video will be played. If a PIN code has been  
set for a video, the Polycom® RSS™ 4000 will give a voice prompt asking the  
user to enter the video's PIN code. When DTMF tones are used to enter the  
video's PIN code, the entered number will be shown marked with an "*" on  
the menu interface. Press "#" after completing PIN code entry (enter a  
maximum of 8 numbers; users do not have to press "#" if 8 digits have been  
entered). If the PIN code has been entered correctly, the video will  
immediately begin playback. If the PIN code has been entered incorrectly,  
the Polycom® RSS™ 4000 will play the voice prompt "Invalid personal code  
please try again".  
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Chapter 4 - Onscreen User Interface (UI) – Archive Playback  
Fast Forward/Reverse/Stop  
When playing back a video, viewers can use the remote control to operate the  
fast forward/reverse/stop functions. The Polycom® RSS™ 4000 utilizes the  
following DTMF tones as convenient video play functions.  
Table 4-2 Description of DTMF key functions  
DTMF Key  
*1  
Description  
Pause the current video.  
*2  
*3  
Resumes a paused video.  
Stops playback of the current video and returns to the main menu.  
Reverses the current video. Reverse will stop at the previous  
I-frame. The Web UI can be used to set the interval between  
I-frames. The Polycom® RSS™ 4000 has a default interval between  
I-frames of one minute; the interval can be set as 1-10 minutes.  
*4  
Fast forwards the current video. Fast forward will stop at the next  
I-frame. The Web UI can be used to set the interval between  
I-frames. The Polycom® RSS™ 4000 has a default interval between  
I-frames of one minute; the interval can be set from 1-10 minutes.  
*6  
Quickly jumps through video playback, from 0% to 90% play time  
positions); after jumping, the video will start to play from the nearest  
I-frame. For example, the DTMF tone 7 will jump 70% of the way  
through the video file.  
0-9  
Choose Language for Endpoint Menu  
Use the remote control to select "Change Language" on the main menu  
interface, and confirm to enter the menu language selection interface, as  
shown below.  
Figure 4-6 Changing the menu language  
The interface will jump back to the main menu after a language selection has  
been made, and the selected language will be the set language.  
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5
Appendix A – Terminal Setting  
and User Commands  
The Polycom® RSS™ 4000 supports command settings for the configuration  
of equipment and troubleshooting. There are two ways of using commands  
to configure settings: one is to connect to the Polycom® RSS4000's serial  
port and use an emulation program like Hyperterminal; the other is to use  
telnet. The format of commands is the same in both cases. The following  
explains how to use commands to perform settings with hyperterminal  
commands only, but the commands in telnet work the same way.  
Hyperterminal Parameters  
Port: COM1 (confirm on the basis of the port used on the PC )  
Baud rate: 9600 bps  
Data: 8  
Parity: none  
Stop bit: 1  
The following additional parameters may need to be set if required by the  
emulation software:  
Echo off for local input  
DEL key and Backspace key settings  
Carriage return/line feed  
Endpoint emulation types are "automatic" and "ANSI"  
Logging in  
After completing the above settings and successfully enabling the endpoint  
emulation software, press the Carriage Return/Enter key to enter the login  
interface.  
The login interface displays various types of information about the software  
and prompts the user to enter the login password. Please enter the login  
password and press Enter.  
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Chapter 5 - Appendix A – Terminal Setting and User Commands  
The preset default login password is “POLYCOM"  
After forgetting the login password, a user can use emulation software to connect to  
the serial port, and then reset the Polycom® RSS™ 4000. When “…” is displayed on  
the emulation software, press "CTRL+C," and the user will be able to login to the  
system without entering the password. The user can now use appropriate commands  
to change the user login password.  
If the password entered is incorrect, the system will ask the user to login  
again.  
If the password is correct, the Welcome interface will appear.  
Overview of Commands  
Help  
After the user have logged onto the system, enter "?" or "help" after the "#" to  
show the available commands.  
#?  
Available commands:  
show Show system information.  
...  
help or ? Show this message.  
quit Logout.  
#
Logout  
Enter "quit" after the prompt "#" and press Enter to logout.  
# quit  
User logout ok.  
Please input your password:  
System reset  
Enter "reboot" after the prompt "#" and press Enter to automatically restart  
the system.  
# reboot  
System is restarting now....  
# .................................................  
Reset login password  
Enter “reset password" after the prompt "#" and press Enter to reset the  
current password to the default password (POLYCOM), allowing the user to  
reset the login password.  
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Polycom® RSS™ 4000 User Guide  
# reset password  
Password has been successfully reset.  
Show system information  
Enter “show" after the prompt "#" and press Enter to display system  
information including system performance, software version, PHP version,  
image version, Apache version and LAN address.  
IP settings  
Enter the command in below format after the prompt "#" to set LAN 1 IP  
address:  
set lan1 static <ip address> netmask <ip mask> [gw <gateway address>]  
For example, set the IP address of the LAN1 interface to 172.21.103.129,  
subnet mask to 255.255.255.0, and the gateway address to 172.21.103.254:  
# set lan1 static 172.21.103.129 netmask 255.255.255.0 gw  
172.21.103.254  
Telnet settings  
Enter "telnet on" or "telnet off" after the prompt "#" and press Enter to enable  
or disable Telnet.  
Entering "telnet off" disables the Polycom® RSS4000's telnet function. The  
user can now only use the serial port to perform system setting tasks.  
# telnet on  
Set Telnet ON ok  
Entering "telnet off" disables the Polycom® RSS4000's telnet function. The  
user can now only use the serial port to perform system setting tasks.  
# telnet off  
Set Telnet OFF ok  
FTP settings  
Enter "ftp on" or "ftp off" after the prompt "#" and press Enter to enable or  
disable the FTP function.  
Entering "ftp on" enables the Polycom® RSS4000's FTP functions. Those  
users defined on the Polycom® RSS™ 4000 can now use the FTP protocol to  
download video files on the device.  
# ftp on  
Ftp service enabled. You need restart media service to make it  
valid.  
Entering "ftp off" disables the FTP function.  
# ftp off  
Ftp service disabled. You need restart media service to make it  
invalid.  
Cleankey  
This command is used to inactivate the Polycom® RSS4000. Enter  
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Chapter 5 - Appendix A – Terminal Setting and User Commands  
“cleankey” after the prompt "#" and press Enter to remove the existing  
activation key code.  
# cleankey  
Are you sure to clean activation key.  
WARNING: RSS will be inactivated after this operation.  
..............................? [Y for yes / N for no]  
The system displays the prompt to confirm the operation, enter “Y” to  
continue, or enter “N” to cancel.  
ClearArchives  
This command is used to delete all video files on the Polycom® RSS™ 4000.  
Enter "ClearArchives" after the prompt "#" and press Enter to implement this  
operation.  
# ClearArchives  
Please input administrator's password to continue:  
Enter the correct administrator password after the prompt and press Enter;  
the system will start to delete all video files on the Polycom® RSS™ 4000.  
The following information will be shown after all files have been successfully  
deleted:  
Clear all archives command send out OK.  
Shutdown  
This command is used to shut down the operation system of Polycom® RSS™  
4000. Enter "shutdown" after the prompt "#" and press Enter to implement  
this operation.  
# shutdown  
Are you sure to shut down system? [Y for yes / N for no]  
The system displays the prompt to confirm the operation, enter “Y” to  
continue, or enter “N” to cancel.  
To restart the Polycom® RSS4000 system after being shut down, turn off the power  
first and wait for at least 2 minutes, and then turn on the power to start up the device.  
Imageversion  
This command is used to view the version information of current image file.  
Input “imageversion” after the prompt “#” and press Enter to implement  
this operation.  
# imageversion  
Current image version(0):  
ResetConfig  
Enter "ResetConfig" after the prompt "#" and press Enter to restore the  
Polycom® RSS™ 4000's default configuration. Please enter the administrator  
password now.  
# ResetConfig  
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Polycom® RSS™ 4000 User Guide  
Please input administrator's password to continue:  
Enter the correct administrator password after the prompt ":" and press Enter.  
The Polycom® RSS™ 4000 will begin resetting.  
Prepare to reset configurations...  
Resetting configurations now...  
Reset configurations OK.  
The Polycom® RSS™ 4000 must be restarted in order for the new settings to  
take effect. The Polycom® RSS™ 4000 will now be restored to the default  
configuration. The IP address will be: 192.168.1.254, the subnet mask:  
255.255.255.0, and the gateway: 192.168.1.1.  
The user can now use the serial port to set the Polycom® RSS™ 4000's IP  
address.  
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6
Appendix B - Polycom RSS  
Media Tools  
This section introduces three software tools used exclusively on the  
Polycom® RSS™ 4000: Polycom RSS Multicast Player, Media Converter for  
Polycom RSS, and Polycom RSS Archive Transfer Manager; these tools have  
the following functions:  
Polycom RSS Multicast Player: Used exclusively to receive multimedia  
sent by the Polycom® RSS™ 4000.  
Media Converter for Polycom RSS: Used to convert the format of raw bit  
streams from Polycom® RSS™ 4000 video recordings.  
Polycom RSS Archive Transfer Manager: Used to upload video code  
converted by the Media Converter for Polycom RSS to the Polycom®  
RSS™ 4000.  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
Accessing and Installing Polycom RSS Media Tools  
To install the Polycom RSS Multicast Player, Media Converter for Polycom  
RSS, and Polycom RSS Archive Transfer Manager, enter the System  
Configuration-> Upgrade/Reset System screen using the Web UI, click on  
the "Click here to download" link to download the media tool pack. Follow  
the on-screen instructions to complete software installation. Following  
successful installation, the three tools will be installed on your PC.  
Shortcuts to the installation programs for these tools can be found on the  
Start -> All Programs -> polycom -> RSS Media Tools menu. Single-click on  
the shortcuts to open these software tools.  
Uninstalling Polycom RSS Media Tools  
Either of the following two methods can be used to uninstall the Polycom®  
RSS™ 4000's media tools:  
Open the Control Panel and click on "Add or Remove Programs". Select  
"Polycom RSS Media Tools" from the list of programs, and click on the  
Remove button to uninstall the three tools.  
Click on the uninstall shortcuts for any of the programs from the Start ->  
All Programs -> Polycom -> RSS Media Tools menu to immediately  
uninstall the software.  
Operating Environment  
The operating environment for the three Polycom® RSS™ 4000 software  
tools must satisfy the following requirements:  
CPU: at least 1.5GHz or high-resolution 2G  
Memory: at least 512M  
Video Card: at least 32M  
Operating System: at least Windows 2000/XP/Vista  
The user’s PC must have at least 1G memory if he use the Media Converter for  
Polycom RSS to convert the format of a high-definition video bit stream.  
Using Polycom RSS Multicast Player  
Before the user use the Polycom RSS Multicast Player to receive multicasts,  
please make sure that the Polycom® RSS™ 4000 device on the network is  
multicasting and set the firewall on your PC to allow multicasts.  
Click on Start -> All Programs -> Polycom -> RSS Media tools -> Launch  
MultiCastPlayer.exe to use this tool. The software will open two windows:  
the media play window and the multicast file list operating window, as  
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Polycom® RSS™ 4000 User Guide  
shown below.  
Figure 6-1 Multicast Player  
Receiving Multicast Videos  
Click on the "Settings" button in the multicast operating window to change  
the Polycom RSS Multicast Player 's settings, as shown below.  
Figure 6-2 Setting  
The user must set the following two options in this interface:  
Session Advertisement Address: Configure the IP address for receiving  
the multicast file list. This address must be the same as the Polycom®  
RSS™ 4000's session announcement address.  
Session Advertisement Port: Configure the port number for receiving the  
multicast file list. This port number must be the same as the Polycom®  
RSS™ 4000's "session announcement port."  
Click on the "OK" button after completing settings. The Polycom RSS  
Multicast Player will now begin receiving videos from the specified multicast  
channels within 45 seconds. A list of received multicast videos will be shown  
in the multicast operating window, as shown below.  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
Figure 6-3 List of received video files  
Playing Multicast Videos  
Use the mouse to select a video from the list shown in Figure 6-3, and  
single-click the "Play" button to play the selected video, as shown below.  
Figure 6-4 Playing a video file  
The user can also double-click on a video in the list to play that video.  
Click on the "Stop" button to stop playing a video, as shown below.  
Figure 6-5 Stop an archive  
When selecting a device or a video using the mouse, detailed information  
concerning the selected device or video will be shown on the right side of the  
window.  
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Because the software requires some time to acquire the I-frame of the video stream,  
there will be a slight delay between clicking on the "Play" button, or double-clicking on  
a video, to the time the video actually starts playing.  
Adjusting Video Window Size  
Press the right mouse button while viewing the media play window; the user  
will see the setting options.  
Figure 6-6 Adjusting window size  
Select "Size 1x" to revert to the window's original size.  
Select "Size 2x" to enlarge the window to twice its original size.  
Select "Full Screen" to show a video on the full screen  
The user can also double-click on the media window to view a multicast  
video on the full screen, or move the mouse pointer until it reaches an edge  
of the window; when the adjustment symbol appears, drag with the mouse  
to expand or shrink the window to any desired size.  
Video Statistics  
The user can view statistical information concerning a multicast video that is  
currently being received. Select "Statistics" among the options shown in  
Figure 6-6, and the user will see the statistical information shown in Figure  
6-7, including the frame rate and video size.  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
Figure 6-7 Statistical information  
Using Media Converter for Polycom RSS  
Format conversion  
The Media Converter for Polycom RSS can be used to convert the format of  
video bit streams in two ways:  
Conversion between source code types:  
This type of conversion is used only to convert the video format and  
bandwidth of a bit stream.  
When video is recorded in a high-resolution format or using high bandwidth,  
it may not be possible to play the recorded video normally on an ordinary  
endpoint. The user may, however, use the bit stream conversion tool to  
change the format and bandwidth of the bit stream, and enable it to be  
played by other endpoints. The converted bit stream files can only be used by  
the Polycom® RSS™ 4000. Use the file upload tool—Polycom RSS Archive  
Transfer Manager —to upload the files back to the Polycom® RSS™ 4000.  
Please see Using Polycom® RSS™ 4000Upload for an overview of the file  
upload tool.  
Conversion to MP4 format:  
Converts to a format that can be directly played on an IPod or by QuickTime.  
Media Converter for Polycom RSS is for changing algorithms (H.264 to H.263, etc) but  
does not support .asf to .wmv conversion.  
Starting file conversion  
Media Converter for Polycom RSS doesn’t support converting files with a size of more  
than 2GB.  
Use the following steps to begin file conversion:  
1
Click sequentially on Start -> All Programs -> Polycom -> RSS Media  
Tools -> Launch MWVConverter.exe to use the Media Converter for  
Polycom RSS . The interface will be as shown below.  
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Polycom® RSS™ 4000 User Guide  
Figure 6-8 Open Archive  
2
Click on the "Browse File" button and select the bit stream file the user  
wish to convert.  
If the user wishes to view information concerning the file, click on the  
"Detail" button to call up the interface shown below.  
Figure 6-9 Video file details  
3
In the interface shown in Figure 6-8, click on the "Next" button to enter  
the conversion type interface.  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
Figure 6-10 Conversion type  
4
5
Select a file conversion type: Native Archive Format or MP4 Format.  
After selecting, click on the "Next" button to enter the other conversion  
option interface.  
Figure 6-11 Conversion option  
The user can set the following options in this interface:  
Bandwidth: Sets conversion bandwidth  
Video Format: Sets the video algorithm. This option can be used only  
when converting between raw bit stream formats.  
Rescale main video size: Sets the video format after conversion. This  
option can be used only when converting between raw bit stream  
formats.  
Include H.239 content: This option is enabled when the recording bit  
stream includes H.239 dual stream video. Checking this option will  
cause the second video channel to be converted. The second video  
channel will not be converted if this option is not checked.  
Video Preview: Sets whether a video preview will be shown by the  
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Polycom® RSS™ 4000 User Guide  
conversion tool during the conversion process. A preview is shown  
when this box is checked, but not permitted when this box is  
unchecked.  
6
7
Click on the "Save File" button and set the save path and filename after  
conversion.  
Click on the "Save File" button and set the save path and filename after  
conversion Figure 6-12 will appear.  
Figure 6-12 Preparing to convert  
8
In this interface, click on the "Previous" button to return to the previous  
screen; click on the "Home" button to return to the initial setting screen;  
or click on the "Start" button to begin conversion. After conversion  
begins, the progress bar at the top of the screen will show file conversion  
progress. If "Video Preview" was checked in Figure 6-11, a preview of  
the video is displayed in the space under the progress bar, as shown in  
below.  
Figure 6-13 Video previe  
A preview will not be shown if "Video Preview" is unchecked.  
Clicking on the "Pause" button at any time during the conversion process  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
will pause file conversion. Clicking on the "Resume" button will then  
resume video conversion. Clicking on the "Stop" button will cause a  
confirmation dialog box to pop up; clicking on "OK" will stop the current  
conversion, and clicking on "Cancel" will enable the conversion to  
continue.  
9
After completing conversion, click on the "Close" button to close the  
Media Converter for Polycom RSS tool. The user can now find the  
converted video file in the preset save directory.  
Using Polycom® RSS™ 4000 Upload  
The file upload tool—Polycom RSS Archive Transfer Manager —is used to  
upload video code converted by the Media Converter for Polycom RSS back  
to the Polycom® RSS™ 4000. Newly uploaded video files have the same  
names as the original, unconverted video file; for instance, if the original  
video file had the name "123456," the newly uploaded video file will also be  
named "123456".  
Overview of Interface Areas  
Click sequentially on the Start -> All Programs -> Polycom -> RSS Media  
Tools -> Launch AsfUpload to use Polycom RSS Archive Transfer Manager .  
The interface will now be as shown below.  
Figure 6-14 Polycom RSS Archive Transfer Manager Software interface  
Figure 6-14 shows five numbered functional areas of the Polycom RSS  
Archive Transfer Manager software interface:  
Area 1 (Current Transfer List) displays a list of bit stream files to be uploaded  
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Polycom® RSS™ 4000 User Guide  
to the Polycom® RSS™ 4000. Information shown in this list includes:  
Status, File Name, %, and Direction. Status indicates the file's upload  
status, which may be "pending," "transferring," "pause," "stop,"  
"canceled," or "done." File Name shows the file's full pathname on the  
current computer. % shows the percentage of the file uploaded; 100%  
will be shown after the file has been successfully uploaded. Direction  
shows the file transfer direction; "upload" will be shown in this spot. If  
the user wish to delete any file in this list, he can use the mouse to select  
the file, and press the "Delete" key on the keyboard; he can also highlight  
the file, press the right mouse button, and click on "Delete." Deletion of  
multiple files is permitted.  
Area 2 contains functions for controlling file upload. The function of each  
button will be described in detail below.  
Area 3 (Selected Item Information) displays detailed information about  
each file to be uploaded. Selecting one of the files listed in Area 1 will  
show information about that file in this area, as shown below.  
Figure 6-15 Video file information  
Area 4 is used to login to the Polycom® RSS™ 4000 server. Clicking on  
"Login" will cause the login screen shown Figure 6-16 to pop up.  
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Figure 6-16 Login dialog box  
Enter the IP address, administrator name, and password of the  
Polycom® RSS™ 4000 the user wish to connect to, and click on "Login"  
button to login to the Polycom® RSS™ 4000. After successful login, the  
IP address of the Polycom® RSS™ 4000 will be shown after "Polycom®  
RSS™ 4000:" in Area 4, as shown in Figure 6-17. The files will now be  
uploaded to the Polycom® RSS™ 4000. If login has failed, failure  
information will be shown in Area 5.  
Figure 6-17 Successful login  
Area 5 shows all system reminders and information during the upload  
process.  
Starting File Upload  
Use the following steps to upload files:  
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1
2
Click on the "Select File" and select bit stream files that you wish to  
upload. You can select multiple files. The software will show an  
incorrect format message if the format is not suitable for uploading.  
Click on the "Start" button to begin file upload. If you have not logged  
into a Polycom® RSS™ 4000 before uploading files, a Polycom® RSS™  
4000 login screen will now pop up. Correctly fill out login  
information—the uploads will begin after successfully logging in. If the  
"Login" button in Area 4 has already been used to login to a Polycom®  
RSS™ 4000, click on the "Start" button and file upload will begin  
immediately.  
3
4
If there are multiple files on the list of files to be uploaded, the system  
will upload the files in sequence.  
After files have been successfully uploaded, the file status will show  
"Done". You can click on the "Close" button to close the program after all  
files have been uploaded, or can also select more files to upload.  
The same bit stream file can be uploaded only once.  
Pausing File Upload  
You can click on the "Pause" button when files are being uploaded to  
temporarily pause the upload process; the "Pause" button will now appear as  
"Resume."  
Click on the "Resume" button to cancel the pause and resume the upload.  
Stopping File Upload  
You can click on the "Stop" button when files are being uploaded to stop the  
current upload.  
The system will save the already-uploaded portion of the file after a file  
upload has been stopped. When the upload is restarted, the system will only  
upload the part of the file not uploaded on the previous occasion.  
Cancelling File Upload  
You can click on the "Cancel" button to cancel the current file upload.  
The system will delete the already-uploaded portion of the file after a file  
upload has been cancelled. The system will restart if the file is uploaded  
again.  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
7
Appendix C – Regulatory  
Notices  
Important Safeguards  
Read and understand the following instructions before using the system:  
.
.
.
.
Close supervision is necessary when the system is used by or near children. Do  
not leave unattended while in use.  
Only use electrical extension cords with a current rating at least equal to that of the  
system.  
Always disconnect the system from power before cleaning and servicing and when  
not in use.  
Do not spray liquids directly onto the system when cleaning. Always apply the  
liquid first to a static free cloth.  
.
.
Do not immerse the system in any liquid or place any liquids on it.  
Do not disassemble this system. To reduce the risk of shock and to maintain the  
warranty on the system, a qualified technician must perform service or repair work.  
.
.
.
.
Connect this appliance to a grounded outlet.  
Only connect the system to surge protected power outlets.  
Keep ventilation openings free of any obstructions.  
If the system or any accessories are installed in an enclosed space such as a  
cabinet, ensure that the air temperature in the enclosure does not exceed 40°C  
(104° F). You may need to provide forced cooling to keep the equipment within its  
operating temperature range.  
.
.
Do not use this product near water.  
Avoid using this product during an electrical storm. There may be a remote risk of  
electric shock from lighting.  
SAVE THESE INSTRUCTIONS.  
Regulatory Notices  
USA and Canadian Regulatory Notices  
This Class [A] digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe [A] est conforme à la norme NMB-003 du  
Canada  
This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: This device may not cause harmful interference, and this  
device must accept any interference received, including interference that may cause  
undesired operation  
NOTE: This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment generates,  
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Regulatory Notices  
uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause  
harmful interference in which case the user will be required to correct the interference  
at his own expense  
In accordance with part 15 of the FCC rules, the user is cautioned that any changes  
or modifications not expressly approved by Polycom Inc. could void the user’s  
authority to operate the equipment.  
EU Regulatory Notices  
This Polycom® RSS™ 4000 has been marked with the CE mark. This mark indicates  
compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the  
Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough,  
Berkshire, SL1 4DX, UK.  
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準  
に基づくクラス A 情報技術装置です。この装置を家庭環境で使用すると電波  
妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ず  
るよう要求されることがあります。  
声明  
此为 A 级产品,在生活环境中,该产品可能会造成无线电干扰。在这种情况下,可能  
需要用户对其干扰采取切实可行的措施。  
A 급 기기 (업무용 정보통신기기)  
이 기기는 업무용으로 전자파적합등록을 한 기기이오니  
판매자 또는 사용자는 이 점을 주의 하시기 바라며, 만약  
잘못판매 또는 구입하였을 때에는 가정용으로 교환하시기  
바랍니다.  
WARNING  
This is a Class A product. In a domestic environment this product may cause radio  
interference in which case the user may be required to take adequate measures.  
Electrical safety advisory  
We recommend that you install an AC surge arrestor in the AC outlet to which this  
device is connected. This action will help to avoid damage to the equipment caused  
by local lightning strikes and other electrical surges.  
Special Safety Instructions  
Follow existing safety instructions and observe all safeguards as directed.  
Installation Instructions  
Installation must be performed in accordance with all relevant national wiring rules.  
Mechanical Loading - Mounting of the equipment in the rack should be such that a  
hazardous condition is not achieved due to uneven mechanical loading.  
Circuit Overloading - Consideration should be given to the connection of the  
equipment to the supply circuit and the effect that overloading of the circuits might  
have on overcurrent protection and supply wiring. Appropriate consideration of  
equipment nameplate ratings should be used when addressing this concern.  
Reliable Earthing - Reliable earthing of rack-mounted equipment should be  
maintained. Particular attention should be given to supply connections other than  
direct connections to the branch circuit (e.g. use of power strips)."  
Plug Acts as Disconnect Device  
The socket outlets to which this apparatus is connected must be installed near the  
equipment and must always be readily accessible.  
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Chapter 6 - 6BAppendix B - Polycom RSS Media Tools  
Regulatory Notices  
Lithium coin cell warning  
This equipment contains a Lithium coin cell which is not user serviceable. Refer  
servicing to qualified service personnel only. Do not attempt to open the case of this  
product.  
Caution  
Danger of Explosion if Battery is incorrectly replaced.  
Replace only with the same or equivalent type  
Recommended by the manufacturer.  
Dispose of used batteries according  
to the manufacturer’s instructions  
ADVARSEL!  
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.  
Udskiftning må kun ske med batteri  
af samme fabrikat og type.  
Levér det brugte batteri tilbage tilleverandøren  
.
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