Plasmon Server ii 97707987 Rev A User Manual

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Table of Contents  
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97707987 Rev A  
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Chapter 1  
Introduction  
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SNAZ network attached file servers  
The SNAZ family of network attach file servers (NAS) provide robust  
and easily managed file serving for departmental, branch office and  
medium sized company applications.  
S4-350 is a 1U 19 inch rack mount unit with 4 drive bays  
offering user storage of between 750GB and 1.5TB (Usable  
Capacity using RAID 5; the S4-350 is configured without a hot  
spare)  
S8-350 is a 2U 19inch rack mount unit with 8 drive bays  
offering user storage of up to 2TB (Usable Capacity using RAID  
5). For larger capacity requirements, the associated 2U SNAZ  
Expansion unit extends the S8 capacity to 4TB and 6TB of user  
storage (Usable Capacity using RAID 5).  
Key Features include:  
750GB to 6TB of user storage  
SNAZ OS v4 is a dedicated Linux based, XFS journaled  
operating system for fast, reliable operation  
Windows CIFS and UNIX NFS support enable file sharing  
between Window, Linux and UNIX users.  
Dual Gigabit Ethernet (with teaming and failover) connection  
to the network(s)  
Powerful Xeon processor supports many simultaneous client  
users  
RAID 5 fault tolerance is standard with administrator  
configurable RAID 0, 1.  
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Hot swappable SATA disk drives and hot spare disk(s) (the S4-  
350 is configured without a hot spare) for resilient operation.  
Browser based SNAZ Manager, gives easy installation and  
ongoing management with extensive context related on-  
screen help  
Convenient user storage management capabilities such as  
Group and User Quotas and on-line volume expansion  
Configurable stand alone User and File access rights as well as  
easy integration with Windows Active Directory.  
Powerful, built-in BakBone NetVault backup utility ensures  
extensive compatibility with tape drives, autoloaders and  
libraries and flexible back-up.  
Snapshot important data to a separate volume for almost  
instantaneous backup  
Replicate between SNAZ units with SNAZ Replifile for data  
protection.  
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Front panel features  
The SNAZ front panel controls have the following features:  
System Drive  
Indicator  
Not used Power On  
Indicator  
Power button Reset button  
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Rear panel features  
AC Power inlet  
SCSI Connection  
Serial Port  
(APC Smart UPS Connection)  
(Tape Backup Device)  
Gigabit Ethernet  
(Eth1)  
Gigabit Ethernet  
(Eth0)  
Note: SNAZ S4 rear view shown (SNAZ S8 similar)  
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Chapter 2  
The SNAZ Manager  
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Overview  
This chapter describes the features of the SNAZ Manager, which  
administrator’s use to configure and monitor the SNAZ and its  
Users, Groups and Shares.  
SNAZ Manager Server Configuration Wizard  
The first time you start the SNAZ Manager, you’ll see is the Server  
Configuration Wizard. This page allows you to perform the initial  
configuration of your SNAZ.  
For further details of the Server Configuration Wizard, please  
refer to the SNAZ Quick Start Guide.  
Home page features  
The SNAZ Manager home page gives an overview of current system  
status, and allows you to access all the system configuration and  
monitoring operations, via a menu bar along the top of the page.  
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Menu bar  
The menu bar lets you access all the SNAZ’s configuration and  
monitoring options, as well as the on-line help.  
1
Move the pointer over a top-level menu item to reveal  
submenu options, for example:  
2
Click on your chosen option, refer to Table 2-1 for further  
information.  
Table 2-1 SNAZ Manager menu bar  
Menu/Icon  
Description  
System  
Lets you set the time and date, update  
system software, manage system services  
and define notification recipients.  
Network  
Lets you configure the network settings  
and define users, groups and shares  
Storage  
Lets you define and monitor the status  
of volumes and RAIDs  
Data Protection  
Lets you configure snapshots, replica-  
tions, perform a configuration backup  
and describes how to backup the SNAZ  
Diagnostics  
Shutdown  
Lets you monitor the status of devices in  
and attached to the SNAZ and view the  
system information (serial number, soft-  
ware version, etc.)  
Lets you shutdown or reboot the SNAZ  
Displays context-sensitive on-line help  
Returns you to the System - Status  
(home) page  
Logs you out of the current Web inter-  
face session  
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On-line help  
Each page of the Web interface has an on-line help page associated  
with it. To access the on-line help for a page:  
1
From the page you require help with, click the  
icon.  
The SNAZ Help page will open in a pop-up browser Window.  
For example:  
2
When you are finished using the on-line help, click the  
to close the Window.  
icon  
Tool Tips  
Whenever you see the icon next in the Web interface, you can  
hover over the icon to view a Tool Tip for that item.  
For example:  
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System status  
The SNAZ Manager System - Status (home) page automatically  
refreshes its content every 30 seconds and displays the following  
information:  
System Up Time - The amount of time which has elapsed since  
the SNAZ was last rebooted  
CPU Usage - The current CPU utilisation, as sampled over 3  
seconds  
System Volume - The total size and amount of free space  
available in the System Volume  
Volumes - The number of storage Volumes present on the  
System and their status:  
Icon  
Meaning  
The volume(s) that are Online  
The volume(s) that are Offline  
The volume(s) that are Faulty  
RAIDs - The number of RAIDs present on the System and their  
status:  
Icon  
Meaning  
The RAID(s) that are Online  
The RAID(s) that are Degraded and/or  
Resynchronising  
The RAID(s) that are Offline  
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Icon  
Meaning  
The RAID(s) that are Faulty  
Disks - The number of Disks present on the System and their  
status:  
Icon  
Meaning  
The Disk(s) that are Online  
The Disk(s) that are Offline  
The Disk(s) that are Faulty  
Services - The Services configured on the System and their  
status (Started or Stopped).  
The following is shown only if your version of SNAZ enclosure has  
environmental monitoring hardware:  
Environmental - The SNAZ will display the CPU and  
motherboard temperature.  
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System menu  
The System menu allows you to access:  
Status (home) page - see System status on page 11  
Time & Date  
The System - Time & Date page allows you to:  
Set the time and date manually  
Synchronize the system’s time with a Network Time Protocol  
(NTP) Server.  
To set the time and date manually:  
1
From the menu bar, select System - Time & Date.  
2
3
Use the drop-down menus to select a Time Zone from the list.  
If appropriate, tick the box for Daylight Saving time.  
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4
Set the Date, you can either type in the date in the format  
YYYY/MM/DD (e.g. 2006/07/24 for the 24th July 2006) or click  
on the calendar icon (  
) to show the Select Date pop-up:  
5
6
Set the Time in the format Hour(s), Minute(s) and Second(s).  
Click to save the changes.  
Synchronising the time and date with an NTP server  
To set the time and date using an NTP server:  
1
From the menu bar, select System - Time & Date.  
2
Tick the Automatically synchronize with Internet time  
server box and enter an NTP server URL to automatically  
synchronize the time with an Internet time server.  
You can test the connection to the NTP server by clicking  
.
Note: If you are using a SNAZ and an Active Directory Server, it  
is essential that their system time be synchronised. We  
recommend that the same NTP server is used for both the SNAZ  
and the Active Directory Server.  
3
Click  
to save the changes.  
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Services  
The System - Services page allows you to start, stop and, in some  
cases, configure:  
NFS - This is configured via the Network - Shares page - see  
Replication - This is configured via the Data Protection -  
Replication Target page - see page 63  
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MS Networking  
To configure MS Networking:  
1
From the menu bar, select System - Services and click on MS  
Networking. The MS Networking (Configuration) page  
opens:  
2
3
Enter a Server Description. This is a name (or type)  
description for the server.  
If required, enter a Connection Timeout in minutes. This is  
the amount of time that connections may remain idle, with no  
open files, before disconnecting them from the share. The  
default timeout is 30 minutes.  
4
5
If required, enter a WINS Server ID. This is the IP address of  
the Windows Internet Naming Service (WINS) server.  
If required, enter the number of Max Sessions. This is the  
maximum number of concurrent MS Networking sessions that  
the SNAZ will accept. The default is 60 sessions.  
6
Select whether MS Networking connects:  
Using all available interfaces - to use any and all  
available network ports  
Using the following interfaces - to use a network port  
specified from the drop-down list.  
7
Click on the Security tab. This gives access to the Active  
Directory Server user authentication features.  
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8
9
If required, enter a Workgroup.  
OR  
Enter a Domain Name. This is the domain name the MS  
Networking service will use and is not the same as a DNS  
domain name.  
If required, enter the name of the Organization Unit (OU)  
within the Active Directory structure in which the SNAZ will  
appear. By default, the server will appear within the OU  
named “Computers”.  
10 If required, enter the Windows User Name. If a Windows User  
Name is entered, their Password must be supplied.  
11 The Domain Type is derived from the connection to the  
Active Directory Server. The two types of domain are:  
ADS (Win2K+)  
NT Compatible.  
12 Click  
to save the changes.  
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FTP  
To configure FTP access to the SNAZ:  
1
From the menu bar, select System - Services and click on FTP.  
The FTP (Configuration) page opens:  
2
3
If required, enter an FTP Server Banner. This is a message  
which will be displayed to users when they access the SNAZ via  
FTP.  
Enter a Data Mode. The data mode can be:  
PORT - The client connects from a random unprivileged  
port (N > 1024) to the FTP server's command port, port 21.  
Then, the client starts listening to port N+1 and sends the  
FTP command PORT N+1 to the FTP server. The server will  
then connect back to the client's specified data port from  
its local data port, which is port 20  
PASV - The client initiates both connections to the server,  
solving the problem of firewalls filtering the incoming  
data port connection to the client from the server. When  
opening an FTP connection, the client opens two random  
unprivileged ports locally (N > 1024 and N+1). The first port  
contacts the server on port 21, but instead of then issuing a  
PORT command and allowing the server to connect back to  
its data port, the client will issue the PASV command. The  
result of this is that the server then opens a random  
unprivileged port (P > 1024) and sends the PORT P  
command back to the client. The client then initiates the  
connection from port N+1 to port P on the server to  
transfer data  
BOTH - The FTP client defines the connection method  
(PORT or PASV) and the server responds accordingly.  
4
Enter a Connection Timeout. This defines how long the SNAZ  
should remain connected, but idle, before disconnecting.  
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The timeout settings for connections are:  
30 seconds for Short  
60 seconds for Medium  
300 seconds for Long.  
The timeout settings for transfers are:  
150 seconds for Short  
300 seconds for Medium  
1500 seconds for Long.  
5
6
7
8
Enter Max Clients. This is the maximum number of concurrent  
FTP client connections.  
Enter Max Clients per IP. This is the maximum number of  
concurrent FTP client connections per IP address.  
Enter the Max Transfer Rate. This is the maximum rate, in  
Bytes, of FTP data transfer.  
Click on the Security tab. This allows you to enter IP addresses  
and/or hostnames which you wish to explicitly Allow or Deny  
FTP access to the SNAZ.  
Note: When hosts are added to either the Allow or Deny lists, all  
other hosts automatically become marked as the opposite, unless  
they are specified otherwise.  
9
Click  
to save the changes and, as appropriate, click  
to start or click to stop the service.  
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UPS  
The information in the System - Services - UPS page is derived  
from the UPS itself.  
Refer to your UPS’s documentation for further details.  
Note: The SNAZ only supports APC Smart brand UPSs.  
1
From the menu bar, select System - Services and click on  
UPS. The UPS (Status) page opens:  
UPS Model - The type of UPS attached to the SNAZ  
Status - The UPS's status (e.g ONLINE,)  
Line Voltage - The UPS's input voltage  
Battery Charge - The amount of battery charge, in  
percent, remaining  
Battery Time Left - The amount of battery charge, in  
minutes, remaining  
Output Voltage - The UPS's output voltage (to the SNAZ)  
UPS Temperature - The temperature of the UPS enclosure  
Last time power was transferred to UPS - The last time  
the power was transferred from the mains supply to the  
UPS.  
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2
Click on the Configuration tab. This allows you to configure:  
Minimum battery level before shutdown - Select the  
minimum UPS battery level, in percent, prior to the SNAZ  
shutting down from the drop-down list  
Minimum battery time before shutdown - Enter the  
minimum UPS battery time remaining, in minutes, prior to  
the SNAZ shutting down.  
3
Click  
to save the changes and, as appropriate, click  
to start or click to stop the service.  
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Backup  
The SNAZ uses preinstalled BakBone NetVault software to perform  
system data backups.  
1
From the menu bar, select System - Services and click on  
Backup. The Backup (Register) page opens:  
The Machine ID was automatically generated at the time the  
NetVault Software was installed on the SNAZ.  
2
3
Enter the License Key. When the SNAZ system is registered,  
Key will be supplied by email and should be entered here.  
Click the  
button to complete the software  
registration.  
A message bar will indicate the success or failure of the regis-  
tration, along with troubleshooting information. In the event  
of any errors or problems, please contact Plasmon Technical  
A hyperlink to the Plasmon Warranty Registration website is also  
presented.  
4
Click on the Configuration tab.  
5
Enter a Machine Name. To allow the distinction between  
different devices within a NetVault environment, a unique  
Machine Name will be generated for your SNAZ.  
6
7
Enter a Password and then Confirm Password if you wish to  
restrict client access to the Backup services.  
Click  
to save the changes and, as appropriate, click  
to start or click to stop the service.  
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Software Update  
The System - Software Update page allows you to update the  
System software using:  
HTTP - from a local computer  
FTP - from the ftp.plasmon.com website.  
HTTP  
To update the System software using HTTP:  
1
From the menu bar, select System - Software Update. The  
Software Update (HTTP) page opens:  
2
Enter the Software Image File path to a local copy of the  
SNAZ OS software image or click browse to search.  
3
Click  
to begin the software update.  
Follow the on-screen instructions to complete the installation.  
FTP  
To update the System software using FTP:  
1
From the menu bar, select System - Software Update. Click  
on the FTP tab.  
2
3
4
Enter an FTP Username and that username’s Password.  
Enter the Server name or IP address for the FTP site.  
Enter the Software Image Path and File to the copy of the  
SNAZ OS software image.  
5
Click  
to begin the software update.  
Follow the on-screen instructions to complete the installation.  
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Notification  
The SNAZ allows for system administrator’s to be notified of system  
events and errors by means of:  
Note: Both email and SNMP notification services can be running  
at the same time.  
Email (SMTP) Notification  
To enable email (SMTP) notification:  
1
From the menu bar, select System - Notification. The  
System - Notification (SMTP) page opens:  
2
Tick the Enable box to enable, or un.tick to disable, the email  
notification service.  
3
4
5
6
Enter an SMTP Server (mail server) name or IP address.  
Enter an SMTP Port. The normal port used for email is 25.  
If required, you can add a Sender to your notifications.  
If required, you can add a Username to the notifications. If a  
username is added, that user’s Password also needs to be  
entered.  
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7
8
Enter the email address(es) of up to five email notification  
Recipients.  
Select an Alert Threshold Level for each recipient. These are  
described below:  
Table 2-2 Notification Alert Threshold Levels  
Level  
Meaning  
These notifications require no action.  
This level includes all notifications  
These notifications may require some  
action to be taken. This level includes  
Warning, Critical and Emergency level  
notifications  
These notifications require that action  
should be take to keep the SNAZ operat-  
ing at maximum efficiency. This level  
includes Critical and Emergency level  
notifications  
These notifications require that action  
must be taken. This level includes Emer-  
gency level notifications  
These notifications require that action  
must immediately be taken. This level  
includes only Emergency level notifica-  
tions  
9
Click  
to save the changes,  
to test SNMP  
notification (a test notification is sent to each recipient) or click  
to view the Notification Log.  
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SNMP Notification  
To enable SNMP notification:  
1
From the menu bar, select System - Notification. Click on the  
SNMP tab. The System - Notification (SNMP) page opens:  
2
3
Tick the Enable box to enable, or untick to disable, the SNMP  
notification service.  
Enter a GET Community String. By default the SNAZ does  
not use Community Strings to authenticate sent notifications.  
However, if required, a Community String can be entered here  
to enable this function.  
4
Enter a Contact Name for SNMP notifications. The Contact  
Name specifies the person to contact for the host, and how you  
can contact this person (such as by telephone extension or  
email address), for example: John Smith, X 1234,  
5
6
Enter a Contact Location for SNMP notifications. The Contact  
Location specifies the geographical location of the host, for  
example: SNAZ-S4, Server Room 2, Plasmon HQ, UK.  
Enter the TRAP Address (IP addresses) and TRAP Community  
String of up to five SNMP notification Recipients.  
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7
Select an Alert Threshold Level for each recipient. These are  
described below:  
Table 2-3 Notification Alert Threshold Levels  
Level  
Meaning  
These notifications require no action.  
This level includes all notifications  
These notifications may require some  
action to be taken. This level includes  
Warning, Critical and Emergency level  
notifications  
These notifications require that action  
should be take to keep the SNAZ operat-  
ing at maximum efficiency. This level  
includes Critical and Emergency level  
notifications  
These notifications require that action  
must be taken. This level includes Emer-  
gency level notifications  
These notifications require that action  
must immediately be taken. This level  
includes only Emergency level notifica-  
tions  
8
Click  
to save the changes,  
to test SNMP  
notification (a test notification is sent to each recipient) or click  
to view the Notification Log.  
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Shares on the SNAZ  
Shares are used to give specified users controlled access to specific  
folders and subfolders on the SNAZ system, from their client  
computers.  
This section does not detail how to create the individual  
components of the Share (such as RAIDs and Volumes), it is intended  
to demonstrate the process involved in creating a Share.  
How a Share is created  
Our example SNAZ system has a previously created RAID (called  
RAID1), containing a Volume (called Volume1):  
Our example SNAZ system also has some users (called User2 and  
User3), who are members of a group (called Group1).  
From the Storage - Browse screen, the Volume looks like this:  
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To create an accessible Share (in this example Windows SMB):  
1 From the menu bar, select Network - Shares:  
Then click  
.
2
A Share is then created, as shown in Adding a Share on  
page 37, called Share1 (with Group1 given access):  
A Share now exists that users can access from their Windows  
client computers, as they would for any other network file  
share:  
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Network menu  
The Network menu allows you to access:  
Configuration  
The information in the Network - Configuration page is usually  
entered via the Server Configuration Wizard (which runs  
automatically during the initial installation of the SNAZ system).  
To configure the Network settings:  
1
From the menu bar, select Network - Configuration.  
2
3
4
5
Enter a Hostname for the SNAZ.  
Enter the Domain Name which the SNAZ is attached to.  
Enter your Network Gateway IP address or hostname.  
Enter the IP address(es) of up to 3 DNS Servers. Multiple DNS  
Servers are usually used to provide fail-over Domain Name  
resolution.  
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6
Click on the Ports tab. The SNAZ’s network (Ethernet) ports  
are listed:  
The following information is also displayed:  
Name - The Ethernet port name. The SNAZ has two  
Ethernet ports eth0 and eth1. Clicking on the port Name  
allows you to view the network ports configuration.  
Enabled - Shows whether the Ethernet port is enabled.  
DHCP - Shows whether the DHCP is enabled.  
IP Address - Shows the IP address of the port  
Netmask - Shows the Network mask of the port  
Link up - Whether the two ports are linked  
Bond - Whether or not the ports are bonded. This is used  
to provide load balancing (where the two ethernet cards  
share network activity to prevent overloading) or fault  
tolerance (where one ethernet card is used, the other  
being kept as a backup in case of failure of the first).  
7
Click on the Hosts tab.  
8
9
Click  
to add a host. This page allows you to enter a  
list of Hosts which are known to the SNAZ. This list is used to  
resolve hosts when DNS is not available.  
Click  
to save the changes.  
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Users  
The Network - Users page lists all the Users known to the system.  
Adding a User  
To add a User:  
1
From the menu bar, select Network - Users.  
2
Click  
. The Network - Users - Add page is  
displayed:  
3
4
5
6
Enter the User’s Name. A User Id is automatically generated.  
Enter a Description for the User.  
Enter a and confirm the User’s Password (this is mandatory).  
Tick the Network File Sharing box to enable NFS for the User  
and select a Group from the Network Sharing Group  
Privileges list.  
7
8
If the User is to have replication privileges, tick the  
Replication box.  
If the User is to have FTP access privileges, tick the FTP box.  
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9
If the User is to have SSH access privileges, tick the SSH box.  
SSH is a way to log into another computer over a network  
using a command line (console) interface.  
10 If the User is to have Web administration access privileges, tick  
the Web Administration box. By default the User will have  
View Only privileges. If required, select the Full Control  
radio button.  
11 Click  
to add the User.  
Deleting a User  
To delete a User:  
1
From the menu bar, select Network - Users.  
2
Click the User Name of the User you wish to delete. The  
Network - Users - Update page is displayed.  
3
4
Click  
.
A warning message is displayed. Click  
deletion of the user.  
to confirm  
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Editing a User’s details  
To edit a User’s details:  
1
From the menu bar, select Network - Users.  
2
Click the User Name of the User you wish to edit. The  
Network - Users - Update page is displayed:  
3
4
You can edit the User’s Description, Password or change  
their Service Privileges.  
Click  
to save the changes.  
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Groups  
The Network - Groups page lists all the Groups known to the  
system and allows you to add, edit or delete Groups from the  
system.  
Adding a Group  
To add a Group:  
1
From the menu bar, select Network - Groups:  
2
Click  
. The Network - Groups - Add page is  
displayed:  
3
4
Enter a Name for the Group.  
Click to add the Group.  
Editing a Group’s details  
You can only edit the Name of a Group. To edit a Group’s name:  
1
From the menu bar, select Network - Groups.  
2
Click the Name of the Group you wish to edit. The Network -  
Groups - Update page is displayed:  
3
4
Edit the Group’s Name.  
Click  
to save the changes.  
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Deleting a Group  
To delete a Group:  
1
From the menu bar, select Network - Groups.  
2
Click the Name of the Group you wish to delete. The Network  
- Groups - Update page is displayed:  
3
4
Click  
.
A warning message is displayed. Click  
deletion of the Group.  
to confirm  
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Shares  
The Network - Shares page allows you to view, edit and delete  
Shares from the system. It is also used to view active connections  
and open files and configure access (ACLs) to the various Shares on  
the system.  
Adding a Share  
To add a Share:  
1
From the menu bar, select Network - Shares.  
2
Click  
. The Network - Shares - Add page,  
Protocols tab is displayed:  
3
4
Enter a Name for the Share.  
Enter a Location for the Share or click  
to browse  
for a location.  
5
6
Tick one or more Protocol box. This defines how the Users will  
access the Share.  
Tick one or more Attributes box. This defines what access  
privileges Users will have on the Share.  
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7
Click  
, the Set Access tab is displayed:  
8
9
The default Owner and Owner Group are displayed (The  
current logged in User). Click  
specific User.  
to browse for a  
To give specific Users access to the share, click  
browse.  
to  
10 Click  
, the SMB Attributes tab is displayed:  
11 Enter the Attributes for Windows (SMB) access to the Share.  
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12 Click  
, the SMB Hosts tab is displayed:  
13 Enter the hostnames or IP addresses of Hosts you specifically  
want to be allowed or denied access to the Share.  
Note: When hosts are added to either the Allow or Deny lists, all  
other hosts automatically become marked as the opposite, unless  
they are specified otherwise.  
14 Click  
, the SMB Admin tab is displayed:  
15 Click  
to add an Administrator User for this Share.  
16 Click  
, the NFS Attributes tab is displayed:  
17 Click  
to add NFS Hosts to the Share.  
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Storage menu  
The Storage menu allows you to access:  
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RAIDs  
The Storage - RAIDs page allows you to view, add or remove RAIDs  
on the system. You can also define hot spare disks.  
Adding a RAID  
To add a RAID:  
1
From the menu bar, select Storage - RAIDs.  
2
Click  
. The Storage - RAIDs - Add page opens:  
3
4
A Pool Name is automatically generated for the RAID to be a  
member of. You can also enter your own (up to 7 characters  
e.g. StorP1).  
A RAID Name is automatically generated. You can also enter  
your own (e.g. RAID1 or 1st_RAID).  
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5
Select a RAID Level from the drop-down list. This can be  
either:  
RAID 0 - RAID 0 is a striped disk array without fault  
tolerance. Provides data striping (spreading out blocks of  
each file across multiple disk drives) but no redundancy.  
This improves performance but does not deliver fault  
tolerance. If one drive fails then all data in the array is lost  
RAID 1 - RAID 1 provides disk mirroring. Level 1 provides  
twice the read transaction rate of single disks and the  
same write transaction rate as single disks  
RAID 5 - RAID 5 provides data striping at the byte level  
and also stripe error correction information. This results in  
excellent performance and good fault tolerance. Level 5 is  
one of the most popular implementations of RAID.  
6
7
Select a Chunk Size (KB) from the drop-down list. This is the  
size of the data chunks written to each disk.  
Select the disks you wish to be members of the RAID from the  
Disks available for new RAID list. The new RAID will  
allocate all available storage space on those disks to the RAID.  
8
Click  
to add the new RAID.  
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Removing a RAID  
To remove a RAID:  
1
From the menu bar, select Storage - RAIDs.  
2
Click on the RAID you wish to remove. The Storage - RAIDs -  
RAID Update page opens.  
3
Click  
. You will be prompted to confirm you wish to  
delete the RAID. Click  
to cancel.  
again to confirm or click  
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Defining Hot Spares  
Hot spare disks can be defined to provide fault tolerance in RAIDs.  
A disk which has been marked as a hot spare will automatically take  
the place of a failed disks in any RAID.  
To mark a disk as a hot spare:  
1
From the menu bar, select Storage - RAIDs.  
2
Click  
. The Storage - RAIDs - Hot Spares page will  
open:  
3
4
5
Tick the box(es) of disk(s) which you wish to mark as hot spare.  
Click  
Click  
to set the hot spare(s).  
to save the changes and return to the  
Storage - RAIDs page.  
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Merging RAIDs (Pools)  
To merge storage pools:  
1
2
Create a new RAID - see Adding a RAID on page 41.  
From the menu bar, select Storage - RAIDs.  
3
Click  
. The Storage - RAIDs - Merge page will  
open:  
4
5
Select the pools (RAIDs) to merge and click  
.
Select the destination pool (the pool which will remain after  
the merge):  
6
Then click  
. When the pools have successfully  
merged, the SNAZ Manager will return to the Storage -  
RAIDs page.  
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Volumes  
The Storage - Volumes page allows you to view, add or remove  
Volumes from the system.  
Adding a volume  
To add a Volume:  
1
From the menu bar, select Storage - Volumes.  
2
Click  
. The Storage -Volumes - Volume Add page  
opens:  
3
A Name is automatically generated. You can also enter your  
own (up to 32 characters; a-z, A-Z, 0-9, - (hyphen) and _  
(underscore) e.g. Volume_1).  
4
5
Select a Pool that the Volume should be in from the Select  
Pool drop-down list.  
Enter an Initial Size for the Volume.  
Note: When creating an initial size for the new volume, we  
recommend that 20% of the available space should be kept for  
Snapshot use or for future expansion of the Volume. The system  
will warn you if this is not the case.  
6
Click  
to add the new Volume.  
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Removing a Volume  
To remove a Volume:  
1
From the menu bar, select Storage - Volumes.  
2
Click on the Volume you wish to remove. The Storage -  
Volumes - Volume Update page opens:  
3
Click  
. You will be prompted to confirm you wish to  
delete the Volume. Click  
to cancel.  
again to confirm or click  
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Changing a User’s Volume Quota  
Users can be allocated a specific amount of a Volume which they  
can use. This amount is called their Quota.  
To change a user’s Quota:  
1
From the menu bar, select Storage - Volumes:  
2
Click on the Volume you wish to change the Quota of. The  
Storage -Volumes - Volume Update page opens:  
3
Click  
. The Storage - Volumes - Volume Update -  
Quota page opens:  
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4
Click  
. The Storage - Volumes - Volume Update -  
Quota - Add page opens:  
5
Click  
to add a User to allocate the Quota to:  
For that user, enter:  
Soft Limit - to restrict the users quota, however, if a file is  
written which exceeds the Soft Limit, the file will still be  
written, as long as the Hard Limit is not exceeded  
Hard Limit - The total amount of disk space allocated to  
the specified user. The user cannot exceed this limit.  
6
Click  
. The Storage - Volumes - Volume Update -  
Quota page opens, displaying the user’s new quota:  
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Browse  
The Storage - Browse page allows you to search or browse  
through the directories present on the system.  
Note: If you are using Active Directory to provide access control,  
ignore this section and refer to MS Networking on page 16.  
Finding data  
To search for a file:  
1
From the menu bar, select Storage - Browse.  
Enter a search string in the text box and click  
.
Click  
to reset the content of the text box.  
Alternatively, you can manually browse the directory tree for a file.  
Setting or modifying an ACL  
Clicking on a file or directory will take you to the Storage - Browse  
- Access page. From there you can change the access privileges,  
known as Access Control Lists or ACLs, Groups and Users have.  
To change a Group’s or User’s access privileges (set or modify ACLs):  
1
From the menu bar, select Storage - Browse.  
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2
Search or browse to a directory or file. Click on  
.
The Storage - Browse - Access page opens.  
From this page you can:  
View the current Location. Click  
another directory  
to browse to  
View the directory’s Owner and Owner Group. Click  
to browse for another Owner or Owner Group  
ACL - This section lists the Users and Groups who have  
access to the directory and their access privileges.  
Click  
to add more Users or Groups.  
3
Click the Attributes tab.  
From this tab you can:  
Allow propagation of inheritable ACL changes (from  
ancestor) - This can be used to pass access privileges from  
the current directory to its sub-directories. In this way, you  
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can place a single ACL high up in the directory tree to  
control access  
You can also set the DOS Attributes for the directory.  
4
Click the Filter Mask tab.  
From this tab you can:  
Set a Filter Mask - This is a way of temporarily modifying  
the access privileges of the current directory, without  
changing all the ACLs beneath it.  
5
Click the Reset tab.  
From this tab you can reset the access permission of sub-direc-  
tories to be the same as the current directory, as follows:  
Reset and apply all ACLs to all sub-folders and files -  
This option will reset and then apply the current folder's  
access properties to all sub-folders and files  
Propagate inheritable ACLs only to all sub-folders  
and files - This option will apply the current folder's access  
properties, which are marked as Make Inheritable, to all  
sub-folders and files.  
6
When the ACLs have been satisfactorily set, click  
save the changes.  
to  
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Data protection menu  
The Data Protection menu allows you to access:  
Replication Targets - see page 63  
Note: Replications require at least two SNAZ (OS version 4)  
systems to operate; a Source which generates the data to be  
replicated and a Target (or targets) for the replicated data to be  
written to.  
Data Backup - see page 66. The Data Protection - Data  
Backup page only contains details of how the NetVault  
software should be configured. To change the settings or enter  
the BakBone NetVault License Key, via the System - Services -  
Backup page - see page 22.  
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Snapshots  
The Data Protection - Snapshot page lists all the snapshot  
schedules on the system and allows you to add or modify snapshots.  
Note: A snapshot can only be added when a Volume has been  
created.  
Estimating snapshot volume requirements  
When estimating the snapshot volume requirements, the following  
considerations should be made:  
Allocate 10% of available space if  
Activity on the SNAZ is write light  
Write access is concentrated in a few places.  
Allocate 25% of available space if  
Activity on the SNAZ is write heavy  
Write access is not concentrated, but is randomised across  
the volumes.  
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Scheduling a snapshot  
To schedule a snapshot:  
Caution: System performance may degrade while a snapshot is  
being performed. Snapshots should be scheduled appropriately  
to minimise user impact.  
1
2
From the menu bar, select Data Protection - Snapshots.  
Click on  
. The Data Protection - Snapshot - Add  
page opens.  
From this page you need to:  
Select Volume - Choose a Volume to make the snapshot  
of from the drop down list  
Mount Point - By default snapshots are kept in the  
snapshot folder in each volume. If required, specify a  
location (directory) for the Snapshot within the snapshot  
directory, which will then automatically be created  
Initial Size - Select an initial size for the snapshot and if  
required, tick the Grow Automatically box to change the  
snapshot size as required.  
Keep Snapshot - Select whether to keep the snapshot  
Forever or For ... Days from the drop down list(s).  
Note: A maximum of 5 snapshots may be scheduled every day.  
However, only 4 snapshots will be preserved by the system at any  
one time in order to maintain reasonable system performance.  
3
Click on  
.
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4
Select when to schedule the snapshot for:  
Now - Perform the snapshot immediately  
Once Later - Perform a single snapshot at a time you  
specify  
Repeat - Perform a snapshot at the regular intervals you  
specify.  
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To modify an existing schedule  
To modify an existing snapshot schedule:  
1
2
From the menu bar, select Data Protection - Snapshots.  
Click on the schedule you wish to modify.  
The Data Protection - Snapshot - Schedule Update opens.  
3
4
You can modify the Mount Point, Initial Size (including  
Grow Automatically) and Keep Snapshot period. You can  
also click  
and change the time(s) the snapshot is  
scheduled for.  
Click  
to save the changes, click  
to delete the snapshot.  
to  
deactivate or click  
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To rollback previous version of a file using a snapshot  
Snapshots can only be used to reinstate (rollback) a previous version  
of a file.  
To rollback a file from a snapshot:  
1
2
From the menu bar, select Storage - Browse:  
Click the snapshot directory.  
Click on the required version of the snapshot, then navigate  
the directory tree to the required file and click on it (the  
background will highlight green to indicate selection):  
3
Click  
.
A warning will be displayed, click  
to confirm the  
file rollback. A message will indicate when the file rollback has  
completed.  
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Replication Sources  
A replication is a copy of the contents of a folder, it's sub-folders  
and files which must be located on another system.  
A replication Source is the system the replicated data originates  
from.  
The Data Protection - Replication Sources page lists all the  
replications made or scheduled by the system.  
Adding a replication source  
To add a replication source:  
1
From the menu bar, select Data Protection - Replication  
Source. Click . The Data Protection - Replication  
Source - Add page opens:  
2
From this page, enter:  
Schedule Name  
Directories/Files - Click  
to browse for files or  
folders to include in the Replication  
Exclude - Click  
exclude from the Replication  
to browse for files or folders to  
Use Snapshot - Select to replicate a snapshot. When this  
option is selected, a snapshot is taken and is replicated to  
the target system. This can be used to ensure that no  
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further changes are made (i.e. the Replication is in a  
known state) to the Replication during the replication  
process.  
Preserve ACL - Select to preserve the ACLs of the data  
being replicated  
Max Bandwidth - You can specify the maximum network  
bandwidth the Replication may use.  
3
4
Click  
.
The Target System tab will open.  
From this page, enter:  
Target Host - The IP address or hostname of the  
replication target system, this system must have a  
previously configured replication target defined  
User Name and Password - The user name and password  
of the User who has replication privileges on the target  
system.  
Click  
, then enter:  
Mirror Directory - A mirror directory is selected from the  
drop-down list. This information and the Available Space  
is derived from the connection to the replication target  
system.  
5
Click  
.
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The Schedule tab will open.  
From this page, enter:  
Type - Select Once Later, Weekly or Monthly from the  
drop-down list. The field(s) below will change to the  
appropriate type of schedule  
7
Enter the required information and click  
to finish.  
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Recovering a replication source  
To recover from a failure using a replication target’s copy of system  
data:  
1
From the menu bar, select Data Protection - Replication  
Source.  
Click  
. The Data Protection - Replication  
Sources - Recover page opens:  
2
3
Enter:  
Target Host - The hostname or IP address of the  
Replication target system  
Mirror Directory - The directory on the target system that  
the Replication was written to  
Owner - The user name of the Replication source owner  
Password - The Replication source owner's password.  
Click  
. A warning message is displayed, click  
to confirm. A message will indicate when the  
recovery is completed.  
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Replication Targets  
A replication is a copy of the contents of a folder, it's sub-folders  
and files which must be located on another system.  
A replication Target is the system the replicated data is being  
written to.  
The Data Protection - Replication Targets page lists all the  
replications made or scheduled by the system.  
Adding a replication target  
To add a replication target:  
1
From the menu bar, select Data Protection - Replication  
Source. Click on . The Data Protection -  
Replication Source - Add page opens:  
From this page, enter:  
Mirror Name - Enter a name for the replication target  
Location - Click  
to browse for a location of  
the replication target  
Owner - Click  
to select a replication Owner.  
This user must have replication privileges assigned to  
them. The Owner Quota field will also be derived from  
the Owner’s privileges.  
2
Click  
.
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Configuration Backup  
The Data Protection - Configuration Backup page allows you to  
create a bundle containing the configuration files from the SNAZ.  
To create a Configuration Backup bundle:  
1
From the menu bar, select Data Protection - Configuration  
Backup.  
2
Click  
. The configuration bundle will be created and  
a download link displayed:  
The configuration bundle can now be saved to another system.  
Restoring the configuration backup  
To restore the configuration backup:  
1
2
3
From the menu bar, select Shutdown.  
Select Reboot into Maintenance Mode.  
When the SNAZ has rebooted, from the menu bar, select  
System - Recovery.  
4
Select the Restore system configuration files from the  
backup file on the local drive radio button.  
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5
6
Click  
Click  
.
. Select the location of the configuration  
backup file and click Open.  
7
8
Click  
Click  
to upload the configuration file bundle.  
to restore the configuration. When the  
restore is complete the following is displayed:  
9
Click  
to return to the main System - Recovery  
page.  
10 From the menu bar, select Shutdown then Reboot and click  
.
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Data Backup  
The Data Protection - Data Backup page lists information  
required to configure the BakBone NetVault backup software, as  
follows:  
Definitions  
The SNAZ has both a NetVault Server and Client running on it:  
NetVault Server - controls the backup process  
NetVault Client - accesses the data which is to be backed up.  
A separate PC is used to run the NetVault GUI, which is used to  
administer the backup process.  
Note: The NetVault GUI must be installed as a Server.  
Licensing  
A full BakBone NetVault License Key must be entered for ongoing  
operation of the backup utility.  
The License Key will be emailed to you following registration via the  
Plasmon Warranty Registration website. For further information  
refer to Backup on page 22.  
Backup Devices  
Backup devices should be attached via the supplied U320 HD68 SCSI  
interface on the rear of the SNAZ unit.  
Note: SCSI termination of the backup device(s) may be necessary.  
Refer to the backup device manufacturer's documentation for  
further details.  
Confirmation that the backup device(s), either as a stand alone tape  
drive or an Autoloader comprising the Autoloader itself and a  
number of drives, have been recognised by the system may found  
via the Diagnostics - Storage Devices page.  
For a list of compatible tape devices, see:  
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Configuration  
NetVault Server  
Machine Name - To allow the distinction between  
different devices within a NetVault environment, each  
SNAZ will have a unique Machine Name. This can be found  
on the System - Services - Backup (Configuration)  
page.  
Password - A Password may be configured to restrict  
client access. This will need to be noted for the NetVault  
Client installation.  
Services - The backup service must be running (Started) in  
order for NetVault to communicate with the backup  
device. The status of the service may be found on the  
System - Services page.  
NetVault GUI  
Domain Setup - NetVault is designed to work in an  
environment in which one machine is configured as a  
NetVault Server and various other machines throughout  
the network act as NetVault Clients assigned to it. A single  
NetVault Server and its NetVault Clients make up a  
NetVault Domain. Full Domain configuration details may  
be found in Chapter 12 of the NetVault Administrator's  
Guide.  
Data - Data stored on the SNAZ may be found in the  
'exports' folder. Folders directly under the exports folder  
will be named by storage volume. In addition the default  
location for the storage of snapshots may be found within  
the exports folder, in a folder named 'snapshot'.  
Note: From the NetVault Client this will appear as:  
Machine Name\File System\exports  
NetVault Links  
Click the hyperlink below to view (requires internet connection):  
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Diagnostics menu  
The Diagnostics menu allows you to access:  
Storage Devices  
The Diagnostics - Storage Devices page shows the internal and  
external devices attached to the SNAZ and their status.  
Hovering the mouse pointer over a device will display a Tool Tip for  
that device giving further information, an example of which is  
shown below:  
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Disk status icons  
Disks which are marked with an  
are system disks. This  
means they are used to store the system partition, which  
contains the configuration files of the SNAZ OS. They can still  
be used as part of any RAID(s)  
Disks which are marked with an  
have been detected by  
the system as being in a prefail state. This means that certain  
types of errors have been found on them and they are likely to  
become faulty as a result. The system uses Self-Monitoring  
Analysis And Reporting Technology (SMART) parameters to  
track these errors  
Disks which are marked with have  
been assigned as  
hot spare disks. These are used should one of the other disks  
fail  
Disks which are marked with  
members of a RAID  
are not currently  
been rejected by  
are currently being  
Disks which are marked with have  
the RAID they were a member of  
Disks which are marked with  
resynchronised. The system, at all times, has to ensure that all  
mirrored RAID disks contain exactly the same data. If a  
difference is found, resynchronisation is performed to bring all  
the RAID disks back to identical mirrors of one another.  
Table 2-4 Disk status icons  
Icon  
Meaning  
The disk is online and unformatted  
The disk is online, unformatted and the  
system has detected the disk is about to  
fail  
The disk is online  
The disk is online and the disk is not part  
of a RAID  
The disk is online and has been rejected  
by the system  
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Icon  
Meaning  
The disk is online and has been marked  
as a spare disk  
The disk is online and the system has  
detected the disk is about to fail  
The disk is online, is not part of a RAID  
and the system has detected the disk is  
about to fail  
The disk is online, has been rejected by  
the system and the system has detected  
the disk is about to fail  
The disk is online, has been marked as a  
spare disk and the system has detected  
the disk is about to fail  
The disk is online and is a system disk  
The disk is online, is a system disk and is  
not part of a RAID  
The disk is online, is a system disk and  
has been rejected by the system  
The disk is online, is a system disk and  
has been marked as a spare disk  
The disk is online, is a system disk and  
the system has detected the disk is about  
to fail  
The disk is online, is a system disk, is not  
part of a RAID and the system has  
detected the disk is about to fail  
The disk is online, is a system disk, has  
been rejected by the system and the sys-  
tem has detected the disk is about to fail  
The disk is online, is a system disk, has  
been marked as a spare disk and the sys-  
tem has detected the disk is about to fail  
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Icon  
Meaning  
The disk is resynchronising  
The disk is offline  
The disk is missing or information about  
its status is unavailable  
The disk is faulty and unformatted  
The disk is faulty  
The disk is faulty and is not part of a  
RAID  
The disk is faulty and has been rejected  
by the system  
The disk is faulty and is a system disk  
The disk is faulty, is a system disk and is  
not part of a RAID  
The disk is faulty, is a system disk and has  
been rejected by the system  
Tape drive status icons  
If a tape drive is attached, for backup purposes, its status is  
displayed as follows:  
Table 2-5 Tape drive status icons  
Icons  
Meaning  
The tape drive is empty or its status can-  
not be determined  
The tape drive is online and/or currently  
in use  
The tape drive is faulty  
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Miscellaneous icons  
Table 2-6 Miscellaneous icons  
Icons  
Meaning  
This icon represents the Flash disk. This is  
where the SNAZ OS is located  
This icon represents an externally  
attached device, such as a tape  
autoloader  
This icon represents an internal (to the  
SNAZ) controller card, e.g the SNAZ’s  
SATA Controller  
This icon represents an external control-  
ler card, i.e. the interface to an external  
device attached to the SNAZ, e.g connec-  
tion from the SNAZ to an external SCSI  
device  
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System Information  
The Diagnostics - System Information page allows you to view  
the following information:  
System Info  
System Serial Number - The SNAZ’s serial number  
Hardware Version - The current hardware version  
Server Board - Server board information  
Motherboard Serial Number - The SNAZ’s motherboard  
serial number  
Model Number - The model number details the product  
configuration of the SNAZ, describing information such as the  
enclosure type, the memory capacity, the type of controller  
fitted and many others  
CPU - Processor information  
Total Memory - The amount of memory (RAM) on the system  
System ID - The unique serial number of this unit  
Software Version - The currently installed software version  
Build - The currently installed software version's build  
Plasmon warranty registration - Hyperlink to the Plasmon  
warranty registration web page (requires an external internet  
connection)  
Technical Support Website - Hyperlink  
Technical Support Email - Hyperlink.  
Log Files  
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Create Log Files Bundle of - Log file bundles are used by  
Technical Support to diagnose failures on your SNAZ. You can  
specify a time period, using the drop down list, to create a log  
file bundle of.  
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Shutdown menu  
The Shutdown page allows you to:  
Shutdown  
Reboot  
Reboot into Maintenance Mode - Maintenance Mode is  
normally only used by Service personnel.  
To shutdown or reboot the SNAZ:  
1
From the menu bar, select Shutdown. the Shutdown page  
opens:  
2
3
Select the appropriate radio button.  
Click  
, then click  
again to confirm.  
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