Plantronics Headphones S11 User Manual

e d w h e n u s i n g t h i s t e l e p h o n e ” .  
e n c f e r t h a t m a y c a u s e u n e d n e c f s e i r , r i n c l u d i n g i n t e r  
r i v a c y o f c d o e m v m i c e u . n “ i c P a t i o n s m a y n o t b e e n s u r  
( 2 ) t h i s d e v i c e m u s t a c c e p t a n y i n t e r  
e m w e t e . r O p e r a t i o n i s s u b j e c t t o t h e f o l l o w i n g t w o c o n d i t i o n s : ( 1 ) t h i s d e v i c e m a y n o t c a u s e i n t e r  
e t h e r a d i o c e m r t i f “ i c I C a t : i ” o T n b h e e n f u o t e m r r b e r o n l y s i g n i f i e s t h a t I n d u s t r  
o n i c s H P l e a l n p • t r D e s k  
o r u T b l e s • h o o t i n g  
e c R e i v i • n g a C a l l  
P l a c • i n g a C a l l  
U s i n • g t h e H e a d s e t  
S e t u • p  
y C o m I p d o e n n e • t n i f t s  
e d o p e r a t i o n o f t h e  
e n c f e r , a n d  
S N O I T C U R T S N I E S E H T E V A S  
y C a n a d a t e c h n i c a l s p e c i f i c a t i o n s  
a d R i o E q u i p m e n t  
. k a e l e h t f o y t i n i c i v  
t h e d e v i c e s d o e s n o t e x c e e d f i v e .  
e h t n i e r a u o y e l i h w k a e l s a g a t r o p e r o t e n o h p e l e t e h t e s u t o n o D  
1 3 .  
e m e n e t q t u h i a r t t h e s u m o f t h e R i n g e r E q u i v a l e n c e N u c o m m b b e i r n s a o t f i o a n l l o f d e v i c e s s u b j e c t o n l y t o t h e r  
f a c e m a y c o n s i s t o f a m n y i n a t i o n o n a f a n c e i n . t T e r h e t e r a l l o w e d t o b e c o n n e c t e d t o a t e l e p h o n e i n t e r  
o v i d e s a n i n d i c a t i o n m o i f n t a h l e e m q u a i p x i m m e u n m t p n r u m b e r o f t e T r h e R E N a s s i g n e d t o e a c h t e r  
m i n a l e q u i p m e n t i s m a r k e d o n t h e e q u i p m e n t i t s e l f T h e R i n N g o e t r i c E e q : u i v a l e n c e N u m b e r ( R E N ) f o r t h i s t e r  
o m l i g h t n i n g .  
d l e s s t y p e ) d u r i n g a n  
m t o a v o i d t h e l e r i c s t k r i o c a f l e s l e t o c r t r i c s h o c k f r  
m i n a l s  
A v o i d 1 u 2 s . i n g a t e l e p h o n e ( o t h e r t h a n a c o r  
.
T h e o t h e r  
L i m i • t e d W  
e g i s t r a F t i C o n C • R  
o v e d t h e e q u i p m y C e n a t n . a d a a p p r  
m i t y i n d i c a t i n g t h a t I n d u s t r  
e g i s t r a e t i o t h n e n r u m b e r s i g n i f e i e v i s a t h i o a n t , I C . , T b h e e f o a r b b r  
e c h n i c a l S p e c i f i c a t i m o n i e n s r a . l E q u i p m y e C n t a n T a d a T  
e m e t . I t d o e s n o t s i p m e p c i l f y i c t a h t a i o t n I n s d w u e s t r . r y  
e g i s t r a t i o n n u m m e b d e b r y t h e r T h i s i s c o n f i r  
o m o p e r a t i n g m a c h i n e d r s a n d c a o b d l e u s c t a w c o a r y e e f K r p a l l 1 p 1 r .  
t e l e p h o n e l i n e .  
o u t a g e , h a v e a n o t h e r t e l e p h o n e a v a i l a b l e t h a t i s p o w e r  
y C a n a d a t e c h n i c a l  
m e f d o r b a s e d o n a D e c l a e r r g a i s t i t o r a n t i o o f n C w o a n s f o p r e r  
r a n a t r y  
N o t i c e : T h i s e q u i p m e n t m e e t s t h e e a d p p o l i c n a b l y l e b I n y d u t s h t r e  
e T r m i n a l E q u i p m e n t  
u c t i o n s  
I m p o • r t a n t S a f e t y I  
d e r t o o p e r a t e C . D p o u e w r s i n e A r g i e n a q o p u r o i r w e o r d u c t r T h i s p 1 r 0 .  
E C I T O N A D A N A C Y R T S U D N I  
T h i s s i d e h  
.
C A , 6 0 H z 1 2 a 0 n d V 6 W  
c e s .  
C p o w e r s o u r  
m i n t e a r l e q u i p m e n t c o n n e c t e d t o A  
y o u r h e a d  
o v i d e s t h e f o l l o w i n T g h s i s t e u p s s e t r o g  
a r t N o . o 4 n 5 i c 6 s 7 P 1 - 0 1 , r a t 3 e d 5 0 a m t a A n . P i n l a p n u t t r v o l t a g e o f  
u c t i v e t y o d c e u s s e t r t o v e m r e r  
g e s , t y p i c a l l y l i g h t i n g t r a e n p s o i r e t n t t h s a , t a e r l e c t r i c a l s u e r T l e p h o n e c o m p a n i e s r  
C o u t l e t t o w h e r i s c t h e r t h i n g i s e t e h a q e r u C A i p s m u r e n t i s c o n n e c t e d .  
o w e r U n i t r a t e e c d t 9 P V l u D g C - I n P  
s u p p l i e d b y a L i s t e d C l a s s 2 D i r  
e c o e m r W m e n d t h e i n s t a l l a t i o n o f a n A  
o v e d p o w e e r s s u a p n p e a q l y p u s p i r u r c h o d a u s c t t h r e T h o i n s e p 9 r .  
d l e s s t e l e p h o n e s .  
d i a l p a d i n  
S 1 1 T S y h s e t e m i s  
v i c e a b l e c o m p o n e n t s .  
: i t d o e s n o t c o n t a i n a n y u s e r s e r  
e s o l v e d . o b l e m i s r  
D O N O T D I S A S S E M L E T H I S E Q U I P M E N T  
y o u d i s c o n n e c t t h e e q u i p m e n t u n t i l t h e p r  
y i n g t e l e p h o n e l i n e s .  
U s e c 8 a . u t i o n w h e n i n s t a l l i n g o r m o d i f  
e q u e s t t h a t  
v i c e a t  
m t o t h e n e t w o r k , t h e t e l e p h o n e c o m p a n y m a y r ( 8 0 0 ) 5 4 4 - 4 6 6 0 . I f t h e e q u i p m e n t i s c a u s i n g h a r  
m a t i o n , p l e r a a n s t e y c i n o f n o t r a c t e p c u a s i r t o o m r w e r a s r e r o u b I l f e t r i s e x p e r i e n c e d w i t h t h i s u n i t , f o r r  
v i c e . u r p t e d s e r y m o d i f i c a t i o n s m t o a k m e a n i n e t c a e i n s s u a n r i n t e r  
.
y s t a l c l a e n a d r v c o r i c e q  
e c i s e l e v e o l s v i o d f e s l i s p t e r n i n g a n d t T a h l k e i n S g 1 1 c o S m  
o d u c t .  
e o r e l e c t r i c e s s h u o l t c k i n . a f i r  
N e v e r s p i l l l i q u i d o f a n y k i n d o n t h e p r  
t h i s m a y s h o r t o u t p a r t s w h i c h c o u l d r  
d e r f o r y o u t o  
e s t h a t o c c o e u d l d u r  
o p e r f u n c t i o n a i f n f e g c o t f t h y e o u p r r e q u i p m e n t . I f t h e y d o , y o u w i l l b e n o t i f i e d i n a d v a n c e i n o r  
o d u c t s i n c e  
N e v e r 7 d . i s a s s e m b l e o r p u s h o b j e c t s o f a n y k i n d i n t o t h e p r  
e x i s t i n g t e  
e l e p h o n e H T h e a e d S s 1 e 1 t S T  
T h e t e l e p h o n e c o m p a n y m a y m a k e c h a n g e s i n i t s f a c i l i t i e s , e q u i p m e n t , o p e r a t i o n s , o r p r  
e o r e o l f e f c i r t r i c s h o c k .  
. y  
e d . B e u q t u i f i r a d v a n c e v n i c o e t i c m e a i s y n b e r  
y t h e c u s t o m e r a s s o o n a s p o t s e s l i e b p l e h . o A n l e s o c , o y m o u p a w n i y l l w b e i l l a n d o v t i s f e d o f y o u r r i g h t t o f i l e  
e s u l t i n r i s k  
a c o m p l a i n t w i t h t h e F C C i f y o u b e l i e v e i t i s n e c e s s a r d s a s t h i s c a n r  
D o n o 6 t . o v e r l o a d o u t l e t s a n d e x t e n s i o n c o r  
n i t s b a s i c o p e r a t i o n .  
H e a d s e t S  
’ t p r a c t i c a l , t h e  
y d i s c o n t i n u a n c e o f s e r a d v a n c e t h a t t e m p o r a r  
e . n i t u r  
e t h e p o e w a e r w c h o e r r  
b e d a m a g e d b y f o o t t r a f f i c o r f u r  
e l e p h o n e  
y y o u i n  
m t o t h e t e l e p h o n e n e t w o r k , t h e t e l e p h I o f n t e h i c s o t e m l e p p a h n o y n w e i l e l q n u o i t p i f m e n t c a u s e s h a r  
o n i c s . P T l a h n i s t r U s e r  
e l e p h o n e H e a d s e t S y s t e m f r T h a n k y o u  
d i s l i k e l y t o  
o d u c t i n a n a r  
o v i d e d .  
D o n o 5 t . l o c a t e t h i s p r  
o d u c e r s , t h e o r R e E a N r l i e s r s p e r p a r a t e l y s h o w e s n e o e n p n t s r t a h 0 e 3 R l E r a N b e o l . f 0 . 3 . ) F  
e t h e R E N w i t h o u t t e h s e e e d n p e t e r c d i m b a y l # p o # i n # t . a ( r F  
o d u c t i d e n t i f i e r t h a t h a o s d u t h c e t i f s o p r a r t o f t h e p r  
o m  
o r e x a m p l e ,  
m a t  
o d u c o t r a . p F r p r  
A E A Q # # U T S X : A X X X . T h e d i g i t s r  
v e n t i l a t i o n i s p r  
t e r a f J u l y 2 3 , 2 0 0 1 , t h e R E N f o r t h i s p r  
o v e d  
m i n e d b y t h e R E N , c o n t a c t y o c u o r n l n o e c c a t l t t o e l y e o p u h r o l n i n e e c , o a m s p d a e n t e y r  
o p e r  
. I t s h o e u r g l d i s t n e o r t b e p l a c e d i n a b u i l t - i n i n s t a l l a t i o n u n l e s s p r  
o d u c t s T h h o i u s l d p 4 r . n e v e r b e p l a c e d n e a r o r o v e r a r a d i a t o r o r h e a t  
o b e c e r t a i n o f t h e n u m b e r o f d e v i c e s y o u m a y  
e s p o n s e t o a n i n c o m i n g c a l l . I n m o e s s t u , l b t u i n t n t h o e t d a e l l v i c e s n o t r i n o g n i n a g t i e n l e r p h o n e l i n e m a y r  
m i n e t h e q u a n t i t y o f d e v i c e T s h y e o R u E m N a i y s c u o s n e n f u e l c t t o t o d e y t o e u r r t e l e p h o n e l i n e . E x c e s s i v e R E N  
u c t i o n s f o r d e t a i l s . c o m p l i a n t . S e e i n s t a l l a t i o n i n s t r  
o d u c t . I t i s d e s i g n e o d v i t d o e b d e w c i t o h n t n h e i s c t p e r d m t o d a u c l a o r m p p l u a g t i b i s l e p r j a c k t h a t i s a l s o  
A . C A T c o m p l i a n t t e l e p h o n e e m c e o n r e t q s u a i d r o p t e d u l e b s y a A n d a r r t 6 8 r w i t h t h e a p p l i c a b l e F C C P  
e m i s e s w i r i n g a n d t e l e p h o n e n e t w o r k m u s t c o m p l y  
e a a s r , t h e s u m o f t h e R E N s s h o u l d n o t e x c e e d f i v e ( 5 . 0 ) . T  
s
s i n k , i n a w e t b a s e m e n t , o r n e a r a s w i m m i n g p o o l .  
, f o r e x a m p l e , n e o a d r u a c b t a n t e h a t r u b w a o t r e r D o n o 3 t . l o c a t e t h i s p r  
W E L C O M E  
d a n d  
o s o l c l e a n e r s . U s e a d l i a q u m i d p c l e o a t h n e f o r s r o c l r e a a e n r i n g .  
A p l u g a n d j a c k u s e d t o c o n n e c t t h i s e q u i p m e n t e t o c t h l e e a p r n i n g . D o n o t u s e o m t h e w o d a u l l c o t u f r t l e t b e f o U r n p l u 2 g . t h i s p r  
.
o v i d e d t o y o u r t e l e p m h a o t n i o e n c m o m u s p t a b n e y p r e r q u e s t e d , t h i s i n f o r  
A E A Q # # T X X m X a X t U . I S f : A  
o d u c t i d e n t i f i e r i n t h e f o r  
o f t h i s e q u i p m e n t i s a l a b e l t h a t c o n t a i n s a p r  
u c t i o n s .  
e a R d a n 1 d . u n d e r s t a n d a l l i n s t r  
A . C O T n t h e e x t e r i o r  
e m e n e t q s u a i d r o p t e d b y u A l e s a n d t h e r a r t 6 8 o f t h e F C C r  
T h i s e q u i p m e n t c o m p l i e s w i t h P S N O I T C U R T S N I Y T E F A S T N A T R O P M I  
N O I T A M R O F N I N O I T A R T S I G E R C C F  
LIMITED WARRANTY  
for Plantronics Commercial Products  
Purchased in the US and Canada  
• This warranty covers defects in materials and workmanship of Commercial  
Products manufactured, sold or certified by Plantronics which were purchased  
and used in the United States and Canada.  
INFORMATION ON SUPPLIES AND ACCESSORIES  
TELEPHONE  
HEADSET SYSTEM  
• This warranty lasts for one year from the date of purchase of the Products.  
For information on  
• This warranty extends to you only if you are the end user with the original  
purchase receipt.  
S11  
supplies and accessories call Plantronics  
at 1-800-544-4660 or visit our web site at  
• We will, at our option, repair or replace the Products that do not conform to  
the warranty. We may use functionally equivalent  
reconditioned/refurbished/remanufactured/pre-owned or new Products or  
parts.  
See also Diagram Key for additional part numbers.  
To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in  
Canada call (800) 540-8363. If you need additional information, please  
contact our service centers at the numbers provided.  
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.  
• This warranty gives you specific legal rights, and you may also have other  
rights which vary from state to state or province to province. Please contact  
your dealer or our service center for the full details of our limited warranty,  
including items not covered by this limited warranty.  
© 2003–2005 Plantronics, Inc. All rights reserved. Plantronics, the logo  
design, and Plantronics and the logo design combined are trademarks or  
registered trademarks of Plantronics, Inc.  
Printed in USA. 65806-01 (2•05)  
QUICK START USER GUIDE  
Download from Www.Somanuals.com. All Manuals Search And Download.  
S11 QUICK START GUIDE  
Setup  
Identify the Components  
Base Front  
Base Rear  
2
1
21  
2.5  
1
15  
16  
17  
Headset Holder  
Speak Level Switch  
Configuration Switch  
(P/N 46356-01)  
22  
Online Indicator Light  
Listen Volume Control  
Mute Indicator Light  
Handset Indicator Light  
Headset/Handset Switch  
Headset Jack  
1
2.4  
2
3
Short Cord  
(P/N 40974-01)  
2
2.8  
11  
18  
AC Power Adapter  
(P/N 45671-01)  
4
5
6
7
8
9
3
10  
19  
20  
2.1  
2.3  
2.2  
9
T
one  
ak  
Spe  
me  
Volu  
Listen  
The S11 Telephone Headset System is designed for use with  
an existing telephone.  
2.1 Turn the S11 base over and insert the headset holder.  
Headset  
M
u
t
e
Headset  
8
Handset  
19  
20  
Cord  
2.2 Remove the handset cord from your telephone and  
4
Headset Indicator Light  
Mute Button  
Clothing Clip  
(P/N 43220-01)  
plug it into the S11 handset jackƸ.  
7
5
6
2.3 Using the short cordƼ, connect the S11 telephone line  
jackƹ to your telephone handset jack.  
21  
22  
Headset Assembly  
Voice Boom  
10 Speak Volume Control  
2.4 Plug the headset cordƾ into the headset jack.  
2.5 Connect the AC power adapterƽ to the S11 AC power  
17  
13  
14  
11  
12  
13  
14  
Tone Control  
adapter jack¹ and a wall outlet.  
AC Power Adapter Jack  
Handset Jack  
2.6 Put on headset.  
12  
2.7 Press the headset/handset switchand pickup the  
Tx Level  
handset (headset indicator lighton).  
2.8 Slide the configuration switchƻ until you hear a clear  
dial tone through the headset.  
Telephone Line Jack  
15  
18  
16  
Trying other settings will not harm the amplifier or  
your telephone.  
3.1  
3.3  
3.2  
TROUBLESHOOTING  
4.7 / 5.2  
4.6  
I cannot hear a dial tone.  
Make sure all cable connections are correct and firmly in place.  
Pay special attention that handset cord is properly connected.  
4.3 / 5.3  
4.1 / 5.1  
Ensure AC power adapter is connected and power is on.  
Make sure you have pressed the headset button and the  
headset indicator is on.  
Make sure the telephone handset is off-hook.  
Adjust listen volume control.  
4.4 Dial a friend or co-worker. When your party answers,  
speak normally.  
Using the Headset  
4.5 If your friend or co-worker cannot hear you or you hear a  
buzz or hum, move the configuration switchƻ to another  
setting.  
3
4
3.1 Place the headset on your head.  
Adjust the compatibility slide switch.  
Ensure that the headset is centered on your ear.  
3.2 Position the voice boom near the corner of your mouth.  
4.6 Adjust how loud you sound to the other party by first  
moving the speak level switchƺ, then fine-tuning with  
the speak volume controlµ.  
CLOTHING CLIP  
Caller cannot hear my voice.  
3.3 The clothing clipƿ keeps the headset free from the  
weight of the cord. Attach the clip to your clothing at  
about chest level. Allow enough slack in the cord  
(approximately 6 inches) to permit your head to move  
without pulling on the headset or the clothing clip.  
4.7 Adjust the volume of the other party’s voice by using the  
listen volume control.  
Make sure the mute button is turned off (indicator off).  
Increase the outgoing volume by adjusting the speak volume  
control  
Receiving a Call  
Adjust headset so the microphone is closer to your mouth.  
You are now ready to make or receive calls.  
5
I hear a hum in the headset.  
5.1 With the headset in position, when your telephone notifies  
you of an incoming call, press the headset/handset  
switch, (headset indicatoron), place the handset  
off-hook. Begin speaking.  
Adjust the compatibility slide switch until the sound is clear.  
Trying other settings will not harm the amplifier or your  
telephone.  
Placing a Call  
5.2 The volume of the incoming call can be adjusted by moving  
4.1 With the headset in position, begin placing a call by  
pressing the headset/handset switch. (Headset  
indicator lighton.)  
the listen volume control  
on the front of the S11.  
Plantronics Help Desk  
MUTE FEATURE  
The Plantronics Help Desk is ready to assist you!  
4.2 Lift the handset off-hook.  
Dial 1-800-544-4660, Sunday 5:00 p.m. through  
Friday 5:00 p.m. Pacific Standard Time or visit our  
website at www.plantronics.com.  
5.3 When you activate the mute button, the calling party  
cannot hear your voice but you will be able to hear the  
calling party.  
4.3 Make sure mute buttonis off (Mute indicator lightoff).  
If you don’t hear a dial tone, see Troubleshooting.  
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