Planet Technology Security Camera ICA 500C User Manual

Internet Camera  
ICA-500  
User’s Manual  
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Table of Contents  
i
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Chapter 1  
1
Introduction  
This Chapter provides details of the ICA-500's features, components  
and capabilities.  
Overview  
As broadband communication gets more and more popular, it becomes easier to  
transfer video and audio through network. Traditional surveillance system is  
gradually evolving to be deployed in packet switching TCP/IP network. PLANET ICA-  
500 provides an advanced digital solution of Internet Camera with pan and tilt  
capability to meet more application demands. It supports wired Ethernet networking.  
ICA-500 can be placed either in a LAN or an available xDSL/Cable modem connection.  
ICA-500 also supports DDNS. With its Plug-N-Watch capability, a network  
administrator or system operator can seamlessly complete network deployment in  
simply minutes.  
Combining 1/3 inch color CCD sensor with the advanced motion JPEG video  
compression technology, sharp, high-quality video is digitized and delivered by the  
advanced microcomputer in ICA-500. The high quality of M-JPEG files brings vivid  
images, which are suitable for surveillance applications.  
Motion detection is a powerful function enhanced in ICA-500. If a motion is detected in  
surveillance spot, this function will capture images, attach them in an email, and alert  
the system administrator via pop-up message. With bundled camera utility, centralized  
management (up to 16 cameras) can be fulfilled to save TOC for enterprise users.  
Headquarter  
Warehouse  
ICA-500  
Production Area  
IVS-100  
ICA-500  
ICA-500/IVS-100 applications  
Features  
Pan and Tilt capability  
ICA-500 is able to perform PAN (0°~325°) and tilt (10°~90°) adjustment, which  
brings more convenience and flexibility in network deployment.  
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Ease of use  
Plug-N-Watch capability to simplify system integration in an existing network  
environment  
Meeting SOHO, business, or public facilities surveillance needs  
ICA-500 can be deployed in many different situations, such as library, train station  
or factory production line to provide efficient, human-resource reducing, and  
offers flexibility, affordability, and reliability for the proper surveillance of  
manufacturing facilities.  
Multi-Platform support  
Supporting TCP/IP networking, SMTP e-mail, and HTTP public network standards,  
ICA-500 can be applied and utilized to a mixed IP network environment.  
Motion Detection  
This feature will send you alert message when motion is detected. The ICA-500  
will compare consecutive frames to detect changes caused by the movement of  
large objects.  
Audio Support  
With built-in microphone, the voice around can be recorded with live image.  
Internet Features  
User-definable administration port number.  
This allows Internet Gateways to use “port mapping” so the ICA-500 a and a Web  
Server can share the same Internet IP address.  
DDNS Support  
In order to view video over Internet, user must know the Internet IP address of the  
gateway used by ICA-500. An easy-to-remember DDNS (Dynamic DNS) name  
will help you memorize your site more easily.  
NTP (Network-Time-Protocol) Support  
NTP allows the ICA-500 to calibrate its internal clock from an Internet Time-  
Server. This ensures that the time stamp on the recorded video from the ICA-500  
will be correct.  
Security Features  
User Authentication  
If desired, the camera access can be restricted to known users. Users will have  
to enter their username and password before being able to view the video stream.  
Up to 10 users can be entered.  
IP filter  
The camera access not only can be restricted by username/password, but also  
can be limited by the IP range to bring users more security.  
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Physical Details  
ICA-500 Rear Panel  
Rear Panel  
LAN port  
Use a standard LAN cable to connect your ICA-500 to a  
10/100BaseT hub or switch.  
Alarm I/O  
Connector  
ICA-500 provides a terminal block with 8 pins of connectors  
located on the center of the back panel. There are 3 pins for  
two alarm inputs and 5 pins are for alarm output. The I/O  
connectors are physical interface to sense and/or activate  
alarm signals to a variety of external sensors or alarms.  
MIC  
Built-in microphone for audio recording. The audio recording  
feature can be disabled in the web configuration.  
Reset Button  
The RESET button is used for  
Restore Default IP Address, Administrator ID, and  
Administrator password.  
IP address: 192.168.0.20  
Administrator ID: admin  
Administrator Password: null (no password)  
Reset steps:  
Power off the Network Camera.  
Insert the paper clip or other tool and press and hold the  
button down continuously.  
Power on the Network Camera again.  
Wait at least 8 seconds and release the tool. Then the  
Network Camera has been restored to default settings.  
Note:  
Restoring the factory default configurations will lose the  
existing machine settings. User needs to access machine  
default IP address or use the IP Finder program to search the  
Network Camera for configuration and operations..  
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Package Contents  
The following items should be included: If any of these items are damaged or missing,  
please contact your dealer immediately.  
Planet ICA-500 Network Camera x 1  
Power adapter x 1  
Power cord x 1  
Decoration ring x 1  
Screw x 4  
Terminator for Alarm I/O x 1  
Installation software and manual CD x 1  
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Chapter 2  
2
Basic Setup  
This Chapter provides details of installing and configuring the ICA-500.  
System Requirements  
To use the LAN interface, a standard 10/100BaseT hub or switch and network  
cable is required.  
System Requirement for Viewer & Recorder:  
System  
1-4 cameras surveillance application  
Hardware  
CPU: Pentium III, 800 MHz or above  
Memory Size: 128 MB (256 MB  
recommended)  
VGA card resolution: 1024 x 768 or above  
4 or more cameras surveillance application  
CPU: Pentium 4, 1.7G MHz or above  
Memory Size: 512 MB or above  
VGA card resolution: 1024 x 768 or above  
Note: The listed information is minimum system requirements only.  
Actual requirement will vary depending on the nature of your  
environment.  
L Hint  
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Installation  
1. Mount the Camera on the supplied Base and Stand.  
Use 4 screws to fix the ICA-500 onto the ceiling as below. You can also put the  
Network Camera on the table directly.  
ICA-500 Installation  
2. Connect the LAN Cable  
Connect the ICA-500 to a 10/100BaseT hub or switch.  
3. Connect power adapter  
Connect the external power supply to the DC power connector attached on the  
extension cable from the Network Camera. Note: use the power adapter, 12VDC,  
included in the package and connect the other end to wall outlet for AC power.  
4. Power Up  
Connect the supplied power adapter to the ICA-500 and power up. Use only the  
power adapter provided. Using a different one may cause hardware damage.  
5. Check the LEDs  
When powering on machine, the status LED will turn green. It means the system  
is booting up successfully. Furthermore, if you have a proper network connection,  
and access to the ICA-500, the 10/100M LAN LED will flash orange  
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Setup  
Initial setup can be performed either from the web browser or using the supplied  
Windows-based camera utilities. This program can locate the ICA-500 even if its IP  
address is invalid for your network. You can then configure the ICA-500 with  
appropriate TCP/IP settings for your LAN.  
Subsequent administration can be performed with your Web browser, as explained in  
Chapter 3 - Web-based Administration.  
Setup Procedure  
Before setup operations  
The ICA-500 provides GUI (Web based, Graphical User Interface) for machine  
management and maintenance.  
To start ICA-500 web configuration, the requirement of the web browser should be:  
Microsoft Internet Explorer 6.0 or higher with Java support  
Current firmware supports Microsoft Internet Explorer, the Netscape  
Navigator support is planned in the future firmware release  
L Note  
Default LAN interface IP address of ICA-500 is 192.168.0.20. You may now open your  
logon ICA-500 web configuration page.  
ICA-500 will prompt for User Name and Password, please enter: admin as username  
to continue machine Web Management.  
Or you may execute IPEditV3 to discover/edit IP address of ICA-500.  
Procedures of IPEdit utility  
Please find the IPEditV3.exe in the Utility folder on user’s manual CD  
Double-click the IPEditV3.exe and the following screen should be prompt on your  
computer.  
Choose the destination camera for IP address and device name modifications  
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After modifications, you may now connect the camera via web browser.  
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Chapter 3  
3
Advanced Viewing Setup  
This Chapter provides information about the optional settings and  
features for viewing video via the ICA-500. This Chapter is for  
Administrators only.  
Introduction  
After finishing the network setup, the ICA-500 can immediately be used by all users on  
your LAN.  
This chapter describes some additional settings and options for viewing live Video:  
Adjusting the video image  
Controlling user access to the live video stream  
Making video available from the Internet  
Adjusting the Video Image  
If necessary, the ICA-500 Administrator can adjust the Video image. Settings are  
provided for:  
Image size - Select the desired size. The larger sizes require greater bandwidth.  
Image quality - This determines the degree of compression applied to the Video  
stream. Higher quality requires greater bandwidth.  
Saturation, Sharpness, Contrast, Hue adjustment -  
To Adjust the Video Image:  
1. Connect to the Web-based interface of the ICA-500.  
2. On the Administration menu, select Image. You will see a screen like the example  
below.  
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Camera setting  
3. Make the required adjustments, as explained below, and save your changes.  
Video Settings  
Resolution  
Select the desired video resolution. The default resolution is  
set to 320*240.  
Available resolution: 176x144320x240352x288 ‧  
640x480  
Image Quality  
Select the desired image quality. The default Image Quality is  
set to Standard.  
Available selection:  
Clarity: Video is better but frame rate may be slower  
Fluency: Video is not as good as Clarity but frame rate  
may be higher  
Standard: System default value.  
Note: Higher image quality requires more bandwidth.  
Saturation,  
Sharpness,  
Contrast, Hue  
Image quality adjustment, the parameter ranges from 0 to 255  
Options  
Camera tour  
Enable the check box if you want the time to be displayed on  
the Video image.  
Reset to default  
If this option is enabled, all the settings in this page will be  
reset to factory default values.  
Please check the appendix B for more information on the image  
adjustment.  
L Note  
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Controlling User Access to the Video Stream  
By default, only system administrators can connect to the ICA-500 and view live Video.  
If desired, you may apply the access privileges to known users, by requiring each user  
to login to the ICA-500 with their individual username and password.  
To Enable this feature:  
1. Connect to the Web-based interface of the ICA-500. (Please check related  
chapters for details.)  
2. In machine Administration menu, select User.  
3. You may add up to 10 users in machine database, choose the user number, and  
enter the name, password and access right for each user.  
User Setting Screen  
Operation  
When each user connects, they will be prompted for their username and password.  
They must enter the name and password defined on the User screen above.  
The camera system administrator can have full access/system modification  
privileges; the user only has viewing privilege.  
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Making Video available from the Internet  
If your LAN is connected to the Internet, typically by a Broadband Gateway/Router and  
Broadband modem, you can make the ICA-500 available via the Internet.  
ICA-500 Setup  
The ICA-500 configuration does NOT have be changed, unless:  
You wish to change the port number from the default value (1024).  
You wish to use the DDNS (Dynamic DNS) feature of the ICA-500.  
Second HTTP Port Configuration  
Normally, HTTP (Web) connections use port 80. Since the ICA-500 uses HTTP, but  
port 80 is likely to be used by a Web Server, you can use a different port for the ICA-  
500. This port is called the "HTTP Port2". (The first port is port 80.)  
The HTTP port2 is disabled in default settings. If you prefer to use a different port  
number than port 80, you can specify the port number on the ICA-500's Network  
screen, as shown below.  
Network Screen  
The Network screen is part of the Web-based Administration interface. See Web-  
based Management for further details on using this interface.  
Viewers need to know this port number in order to connect and  
view live Video, so the current communication port number has to  
be informed to the remote users to connect to.  
L Hint  
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DDNS (Dynamic DNS)  
Many Internet connections use a "Dynamic IP address", where the Internet IP address  
is allocated whenever the Internet connection is established.  
This means that other Internet users don't know the IP address, so can't establish a  
connection.  
DDNS is designed to solve this problem, by allowing users to connect to your LAN  
using a domain name, rather than an IP address.  
To use DDNS:  
1. Register for the DDNS service with a supported DDNS service provider. You can  
then apply for, and be allocated, a Domain Name.  
2. Enter and save the correct DDNS settings on the DDNS Setting screen in the  
Network setting menu.  
3. Operation is then automatic:  
The ICA-500 will then automatically contact the DDNS server whenever it  
detects that the Internet IP address has changed, and inform the DDNS server  
of the new IP address.  
Internet users can then connect to your LAN using the Domain Name  
allocated by the DDNS service provider.  
Limitation: if the ICA-500 is installed with private IP address behind the NAT  
router, please find and enable the DDNS feature on the router. This can  
prevent the remote users not able to connect to the camera.  
Current supported DDNS service provider: www.dyndns.org , www.no-  
DDNS Setting Screen  
Router/Gateway Setup for remote viewing  
Your Router or Gateway must be configured to pass incoming TCP (HTTP)  
connections (from remote viewers) to the ICA-500. The Router/Gateway uses the Port  
Number to determine which incoming connections are intended for the ICA-500.  
This feature is normally called Port Forwarding or Virtual Servers in the router. The  
Port Forwarding/Virtual Server entry tells the Router/Gateway that incoming TCP  
connections should be passed to the ICA-500. If necessary, check the user manual for  
your Router/Gateway for further details.  
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The "Port" for the Port Forwarding / Virtual Server entry above is  
the "Second Port" number specified on the Network screen of the  
ICA-500.  
L Hint  
Viewing via the Internet  
Clients (viewers) will need a broadband connection; dial-up connections are NOT  
recommended.  
Using your Web Browser  
If using your Web browser, you need to know the address of the camera (either the  
Internet IP address or the Domain name) and the correct communication port number.  
Enter the address of the ICA-500, and its port number, in the Address (or Location)  
field of your Browser.  
Example - IP address:  
HTTP://203.70.249.52:1024  
Where the Router/Gateway's Internet IP address is 203.70.212.52and the "HTTP  
Port2" number on the ICA-500 is 1024.  
Example - Domain Name:  
HTTP://ica500.dyndns.org: 1024  
Where the Router/Gateway's Domain name is ica500.dyndns.org and the " HTTP  
Port2" number on the ICA-500 is 1024.  
Using the Windows Viewing/Recording Utility  
If using the CamView Utility, the details of the ICA-500 must be entered on the Internet  
tab of the Add Camera screen.  
CamView - Add Camera Screen  
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You can then select the camera in the Cameras list on the main screen, and click OK  
to establish a connection and view live video.  
Please check respective chapter for further details of viewing Video using either the  
Windows Viewing/Recording utility or Web Browser.  
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Chapter 4  
4
Web-based Management  
This Chapter provides Setup details of the ICA-500’s Web-based  
Interface. This Chapter is for Administrators only.  
Introduction  
The ICA-500 can be configured using your Web Browser. The ICA-500 must have an  
IP address, which is compatible with your PC.  
Connecting to ICA-500  
If you have run the CamView utility, the screen provided a button  
this button will immediately connect to the ICA-500.  
. Clicking  
If using only your Web Browser, use the following procedure to establish a  
connection from your PC to the ICA-500:  
Once connected, you can add the ICA-500 to your Browser's Favorites or  
Bookmarks.  
Connecting using your Web Browser  
1. Start your web browser.  
2. In the Address box, enter "HTTP://" and the IP Address of the ICA-500, as in this  
example, which uses the ICA-500's default IP Address:  
HTTP://192.168.0.20  
3. Default username/password for machine login: admin/ <no password>  
4. If the Administrator ID and Password have been assigned, enter the name and  
password you assigned.  
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Welcome Screen  
When you connect, the camera Home screen will be displayed.  
Camera Home Screen  
The Home screen can be divided into three areas:  
Viewing Area - Images from the Network Camera  
Control Panel Area - Network Camera Manipulation and image quality control  
Advanced Configuration area - only available for administrator. Camera  
administrator can have full configuration in this menu.  
These options are explained in the following sections.  
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Viewing Area  
This screen is displayed when you log in machine  
Viewing Area Screen  
The ICA-500 web page requires ActiveX control to display the video content. The  
ActiveX control must be downloaded from the camera and installed on your PC.  
The security settings on the Internet Explorer must allow the ActiveX plug in to be  
functional.  
To use the ICA-500, please execute your Internet Explorer and browse to ”Tools”  
Î ”Internet Options…” Î ”Security” ΔCustom Level…” and change the settings  
as follows:  
Download the signed ActiveX controls  
Download the unsigned ActiveX controls  
• Initialize and script the ActiveX controls not masked as safe to Prompt  
After the ActiveX installation completed, video content will start playing  
automatically. Due to various network conditions, the video display may be a delay  
of a few seconds while the video stream is buffered.  
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Control Panel Screen  
When you connect, the camera control panel screen will be displayed.  
Camera direction Up, Down, Left, Right, Home  
Camera speed adjustment  
Adjust camera focus Recall/Preset Mode  
Video Resolution  
Camera Preset/Recall positions  
Video Brightness adjustment positions  
Frame rate adjustment via image quality  
Audio feature On/Off  
Camera Control Panel Screen  
The function on the control panel can be shown below:  
Button  
Definition  
Camera  
Direction  
Camera  
Speed  
Control camera up/down/left/right and home position  
Increase/decrease the camera Pan/Tilt speed  
Recall/Preset Preset: set up camera fixed locations before operation  
mode  
Recall: Set camera position to preset location  
Adjust Video resolution  
The ICA-500 provides 4 resolutions:  
640x480, 352x288, 320x240, 176x144  
For NTSC camera: 320x240 is suitable  
For PAL camera: 352x288 and 176x144 are suitable  
However, all resolution are available for NTSC and PAL  
camera  
Video  
Resolution  
Preset  
Recall  
positions  
or Preset or Recall camera 1~16 location(s)  
Ex. If you press 5, then the camera will move to preset  
location 5.  
Video  
Brightness  
Adjustment  
Adjust Camera video brightness  
Adjust image quality.  
Clarity: Video is better but frame rate may be slower  
Fluency: Video is not as good as Clarity but frame rate may  
Image  
quality  
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be higher  
Standard: System default value  
Frame rate  
adjustment  
directly  
Adjust video frame rate via giving a number directly.  
1, 5, 10, 15, 20, 25, 30  
Turn on/off audio output function.  
Note: The Microphone is located on the rear panel. You  
need to position the MIC hole face to the audio source to  
have better audio quality.  
Audio On/Off  
Advanced Configuration Area  
The Advanced Configuration menu offers more features and camera control  
privileges to meet various application demands.  
Advanced Configuration Screen  
The ICA-500 Advanced Configuration page divided into three sub-menus:  
Camera Advanced Setting  
Camera Trigger Setting  
Screen capture Setting  
Respective menu descriptions are illustrated in the following sections.  
Camera Advanced setting Menu  
Clicking on Setting on the menu provides privileges to all the settings for the ICA-500.  
The Advanced Setting menu is divided into 2 categories: Basic and Application  
settings:  
The Basic menu provides essential configurations of the ICA-500, and the Application  
menu is provided for various applications.  
Basic Setting  
Parameters in the Basic configuration menu provide machine adjustment; the  
available configurations are listed below:  
Icon  
Menu Link  
Definition  
Define Frame Rate, Turn on/off “Remote  
camera control”, and view system log file.  
System  
Adjust camera parameters and set camera  
tour  
Camera  
Network  
Configure Network setting such as DHCP  
On/Off, DDNS and PPPoE  
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Setup user name, password and login privilege  
User  
Setup legal IP address of user login (This  
function should be used with function “User”  
respectively)  
IP Filter  
Event  
Define the event from Motion detection and  
sensors for security purpose  
System Screen  
After entering machine Home screen, click on the System menu, you will see a  
screen like the example below.  
System Screen  
Data - System Screen  
System Settings  
Serial Number  
Camera Name  
Product serial number  
This displays the name for the ICA-500; camera name is useful  
while multiple unit installation.  
Default frame  
rate  
The default frame rate in ICA-500 is 30fps, the video frame rate  
can be adjusted in this menu or on the Control panel menu  
Remote  
camera  
control:  
Enable or disable remote control feature in ICA-500  
Log  
Administrator can check the log information in machine,  
including the Main Info, Appended Info, Operator IP, Operator  
MAC, and Time.  
Select the “View” button to check the log file.  
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Camera Screen  
This screen is displayed when the Camera menu option is clicked.  
Note: please adjust carefully to have proper machine configurations.  
Camera Screen  
Data - Camera Screen  
Camera Settings  
Image Size  
Display resolution selection, supported resolution in ICA-500:  
176x144  
352x288  
320x240  
640x480  
Please check the available network upload bandwidth and  
carefully select the proper video resolution.  
Image Quality  
Video display quality selection in ICA-500:  
Clarity: Video is better but frame rate may be slower  
Fluency: Video is not as good as Clarity but higher frame  
rate  
Standard: System default value  
Note: The value on the list box displays the current setting all  
the modifications will not take effects until it is saved in this  
menu.  
Image, Rotate,  
Mirror, Focus  
Mode, White  
Balance  
These functions are reserved for future product developing.  
They are not functional in ICA-500.  
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Saturation,  
Sharpness,  
Contrast, Hue  
Key in respective value for image adjustment. It is not required  
to adjust this value when the image is vivid.  
Camera Tour  
To use the camera tour function, user must preset some camera  
positions first.  
Select the “SET Tour” button to enter the Camera Tour setting  
page.  
Reset to  
Default  
Restore the values of these pages to factory default value.  
Camera Tour  
In the Camera Tour page, choose the one tour name. Fill the dwelling time and tour  
sequence by preset points, can repeat above procedure to set more camera tours.  
Camera Tour Screen  
Data – Camera Tour Screen  
Camera Tour Settings  
Tour Name  
Dwelling Time  
Sequence  
Enable  
Choose the one tour name from A to E  
The time period between every tour point.  
16 points can be assigned.  
Enable camera tour group should be activated  
To use the camera tour function, user must preset some camera  
positions first. The maximum number of preset points is 16.  
L Hint  
In the Camera Tour page, choose the one tour name from A to E.  
Fill the dwelling time and tour sequence by preset points, and  
then save these setting. You can repeat above procedure to set  
more camera tours.  
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Network Screen  
This screen is displayed configure Network setting such as IP address, DHCP, DDNS  
and PPPoE.  
Network screen  
Data - Network Screen  
Network Settings  
DHCP  
Enable or disable DHCP client in ICA-500  
IP address,  
Subnet mask,  
Default  
This parameter allows users to setup the IP address assigned by  
ISP. Your ISP should provide all the information requied for  
Internet access.  
gateway,  
Note: User need to reboot the Network Camera to make this  
setting to take effect.  
Primary DNS,  
Secondary  
DNS  
HTTP Port 1,  
HTTP Port 2  
Users could assign the port number of http protocol, and the  
WAN users should follow the port number to login.  
DDNS Setting  
The DDNS is designed to solve this problem, by allowing users to connect to your  
LAN using a domain name, rather than an IP address.  
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DDNS screen  
Network Settings  
Enable DDNS  
Enable or disable DDNS function.  
Username,  
Password  
Enter the Username/Password for your DDNS account.  
Domain Name  
Enter the host name, which DDNS service provider assigned.  
Enter the parameter, which DDNS service provider assigned.  
HTTP Proxy,  
Proxy  
Username,  
Proxy  
Password  
PPPoE Setting  
If the ISP demands PPPoE connection for Internet access, please select PPPoE as  
connection type, and insert the username/password by your ISP to connect you to the  
Internet.  
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PPPoE screen  
Please consult your ISP personnel to obtain proper PPPoE/IP  
address related information, and input carefully. If Internet  
connection cannot be established, please check the physical  
connection or contact the ISP service staff for support  
information.  
L Hint  
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User Screen  
This User setting can set up to 10 different usernames and passwords. Every one set  
of username and password can be acted as an Administrator or just a general user.  
User Screen  
IP Filter Screen  
The IP filter can set 10 different user’s IP address, which are allowing enter or  
disregarding by the Network Camera. Please configure “User” before “IP Filter”. Each  
“User” username and password matches with one “IP Filter” user.  
IP Filter Screen  
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Event Screen  
This is start two different sensors and motion detection for security purpose.  
If any motion detected or sensor has been activated, the Network Camera can issue a  
message or send a mail out to the person whose mail is assigned within SMTP.  
Event Screen  
Basic Setting  
Parameters in the Basic configuration menu provide machine adjustment; the  
available configurations are listed below:  
Icon  
Menu Link  
Definition  
FTP Client Setup IVS-100 as a FTP client and configure  
Server site in order to upload images to server  
FTP Server Setup IVS-100 as a FTP server and allows  
remote sites to check memory space  
availability (this feature is reserved for future  
product development)  
SMTP  
Setup Mail transferring service configuration  
Alarm 1  
Alarm 2  
Setup Alarm Output 1 action via manual or  
event  
Setup Alarm Output 2 action via manual or  
event  
Image  
Memory  
Setup captured images storing naming  
configuration and provide any warning such as  
“Disk Full” (this feature is reserved for future  
product development)  
Alarm  
Buffer  
Setup image saving actions in case of alarms  
activated (this feature is reserved for future  
product development)  
Schedule  
Setup scheduled recording activities (this  
feature is reserved for future product  
development)  
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Motion  
Detection  
Setup motion detection area and sensor  
sensitivity  
Time  
Setup the Network Camera time configuration  
Setting  
Popup  
Setup event message while motion or sensors  
has been activated  
Firmware  
Upgrade  
Product firmware upgrade  
Factory  
Default  
Pre-default the Network Camera factory  
default setting  
FTP Client Screen  
FTP Client Screen  
Network Settings  
FTP server  
name  
IP address or domain name of the destination FTP server  
Please input the Username/Password for the FTP server  
Please input the path to the destination.  
Username,  
Password  
Remote path  
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Image file  
name  
Please input the basic file name you want to assign to the  
images when sending to the FTP server.  
Suffix  
Select the suffix to add to the file name.  
Enable or disable clear sequence number  
Sequence No.  
clear  
Mode  
Event / Periodical sending / Off  
Please select send a captured image mode.  
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SMTP Screen  
This screen is displayed when the SMTP menu option is clicked.  
SMTP (Simple Mail Transfer Protocol) is a protocol for sending e-mail messages  
between servers. The mail server address must be filled in this field.  
SMTP Screen  
Network Settings  
SMTP server  
name  
Enter the address of SMTP server used to send the mail. Please  
ensure the server is using SMTP protocol and able to relay mails  
for you. Some SMTP server may require authentication. Please  
enable the “Check Password”, and enter the Account Password  
fields below for authentication.  
Username,  
Password  
Enter the Username/Password for your SMTP account.  
Sender’s Mail  
Box  
Enter the sender e-mail address in the field. This field must be  
entered with a valid e-mail format.  
Receiver’s Mail Enter the receiver e-mail address in the field.  
Box  
Subject  
Mode  
Enter the subject of outgoing mail.  
Event / Periodical sending / Off  
Please select send a captured image mode.  
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Alarm 1 & Alarm 2 Screen  
This screen is displayed when the Alarm 1/Alarm 2 menu option is clicked. You can  
select Manual or Event for the Alarm mode.  
Alarm1 Screen  
Alarm2 Screen  
Motion Detection Screen  
This screen is displayed when the Motion Detection menu option is clicked. You can  
Enable/Disable function and adjust the sensitivity level  
Motion Detection Screen  
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Network Settings  
Enable Motion  
Detection  
Enable or disable Motion Detection function in ICA-500  
Sensitivity  
Select the desired option to suit your environment. If covering a  
large area, you usually need higher sensitivity, since a moving  
object will take only a small portion of the image.  
Area  
Use the adjust the determine which areas of the image are  
examined for motion  
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Time Setting Screen  
This screen is displayed when the Time Setting menu option is clicked.  
Time Screen  
Network Settings  
IP Cam Time  
PC Time  
Provides settings of adjusting the camera’s time  
This is default time value for PC.  
Set Time  
Three options of Synchronize with PC's time / User Input / NTP  
are available for your selection to link with the Time Server. The  
default setting is Synchronize the time with PC’s time  
Date  
(yy/mm/dd)  
To set the Date Time manually select “User Input” and system  
administrator must enter the Date and Time in the respective  
field manually.  
Time  
(hh:mm:ss)  
Time Zone  
System administrator must select the time zone for the region.  
Please refer to the appendix for the time zone selection table.  
Please find below NTP server web address for your reference to  
set the timeserver.  
L Hint  
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Popup Screen  
This screen is displayed setting event message while motion or sensors has been  
activated  
When any one of alarms enabled, and one of them detected, then a message window  
will be displayed on the screen.  
Pop up Screen  
Network Settings  
Pop-up text  
Input the warming text.  
Display mode  
Select display mode for your  
Enable or disable the display of a text string in the video image.  
Type the text string that you want to display in the adjacent field.  
Sensor 1,  
Sensor 2,  
Motion  
detection  
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Firmware upgrade Screen  
This screen is displayed when you click the Firmware Upgrade menu on the Status  
screen.  
Firmware Upgrade Screen  
This screen allows you upgrade the Firmware (software) in your ICA-500. Before  
using this screen, your must download the upgrade file to your PC.  
Then follow this procedure:  
1. Click the Browse button, and locate the upgrade file.  
2. Select this file, and click OK. The filename will then appear in the Upgrade File  
field.  
3. Click the Start Upgrade button to transfer the file to the ICA-500 and start the  
upgrade procedure.  
4. Click the “here” button to begin to upgrade firmware.  
5. Click the “OK” button to continue.  
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6. The upgrade progress status information will be displayed on the screen. Once  
the upgrading process completed, the Network Camera will reboot the system  
automatically.  
Do not interrupt the upgrading procedure during proceeding; or  
the inner component might be permanently damaged.  
L Hint  
Factory Default Screen  
This screen is displayed when you click the Factory Default menu on the Status  
screen.  
Please Click “OK” button to load default settings to camera.  
Trigger & Capture  
Trigger:  
This is sending an image or output a trigger to control the alarm output, using Trigger  
section on the main page.  
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Network Settings  
FTP  
Upload a captured image to server  
Mail captured image to specific mail address  
Enable Alarm output 1  
Mail  
Alarm 1  
Enable Alarm output 2  
Alarm 2  
Clear both alarm output status  
Clear Alarm  
Capture:  
This screen is displayed when you click the Capture menu and the function can  
capture current image and save it to storage media. The image is saved in the JPEG  
format.  
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ActiveX Control  
This feature only supports on the ActiveX control within Microsoft® Internet Explorer.  
View  
This screen is displayed when you click the “View” menu on the ActiveX control.  
View Settings  
Make the image is resizable, but “Actual size disable”, the  
“Splits” is supported on this mode.  
Resizable  
Make the image show as the actual size, the “Splits” function  
does not work on this mode.  
Actual size  
A status bar display on the button of the image.  
Status Bar  
Split  
This screen is displayed when you click the “Split” menu on the ActiveX control.  
The Network Camera provides four setting for Window split, it can display different  
time frame images of the selected Network Camera. The time string with green  
characters is the current displayed image.  
Available Split: 1 x 1 (Default) 2 x 23 x 34 x 4  
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Rotate & Quality & Resolution  
Rotate:  
An image can be rotated in predefined 180-degree increments.  
Quality:  
Available quality : High (Default)Low.  
Resolution:  
Available resolution: 176x144320x240352x288 640x480  
Image Recording  
This screen is displayed when you click the “Image Recording” menu on the ActiveX  
control.  
Recoding Screen  
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Save as JPEG:  
Select this option and click “Save as JPEG” for detailed configurations. The pre-  
defined schedule can be set by JPEG.  
During the JPGEG file recording, a red icon displays on lower right position of the  
image to indicate the AVI saving process. If want stop the recording, please press the  
“Stop Image Recording” to stop the save as JPEG process.  
Save as AVI:  
Select this option and click “Save as AVI” for detailed configurations. The pre-defined  
schedule can be set by AVI.  
During the AVI file recording, a red icon displays on lower right position of the image to  
indicate the AVI saving process. If want stop the recording, please press the “Stop  
Image Recording” to stop the save as AVI process.  
Recording File Path:  
Save Current Picture As  
This screen is displayed when you click the “Save Current Picture As” menu on the  
ActiveX control.  
How to configure Motion Detection  
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Please select the “Save Current Picture As “ to save the current display image into  
the local PC.  
Please input the saved ”file name”, and click “Save” button.  
Please select the file to display the saved image by using any one of graph editing  
tools.  
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Chapter 5  
5
Client UTILITY  
INSTALLATION  
The CamView utility for ICA-500 is a powerful utility for video recording, viewing, and  
camera administrations.  
Please insert the user’s manual CD and start the CamView installation from the  
default page or manually browse the Utility folder in the CD to install the software:  
5.1. CamView Installation  
Run the “setup.exe” to start installation. A welcome message is shown as the  
following figure, and then hit the Next button to continue.  
Read the license agreement first, please. If you accept the agreement, select I  
accept the agreement, and then hit the Next button to continue.  
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Decide which directory to install the software. By default, just hit the Next button to  
continue  
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Decide the program group name. By default, just hit the Next button to continue.  
Decide whether to create a desktop icon of the program. By default, just hit the  
Next button to continue.  
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Ready to install. By default, just hit the Install button to start installation.  
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Installing, wait for a moment.  
Installation complete. Press Finish to launch the program. Otherwise, uncheck  
the check box to run the program later.  
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HOW TO USE  
After successfully installing the utility, this icon,  
Double click on it to launch the program.  
, will be added to the desktop.  
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5.2. CamView User Interface  
5.2.  
5.2.  
5.2.  
5.2.  
5.2.  
5.2.  
5.2.  
5.2.  
CamView main screen.  
5.2.  
5.2.1. Date and Time  
The current date and time of the computer are displayed here.  
5.2.2. Viewer Screen  
CamView is able to monitor up to 16 Internet cameras. Users may choose different  
layout to monitor different sites. The available camera display modes are shown below:  
Single: Only one viewer displays video.  
2 x 2: The screen is divided into 4 sub-screens.  
3 x 3: The screen is divided into 9 sub-screens.  
4 x 4: The screen is divided into 16 sub-screens.  
5.2.3. Camera and Layout Selection  
Here is a combo box to select cameras. When you select a camera here, you can  
press buttons below the combo box to start the recording, snapshot tasks and so on.  
Moreover, there are four buttons for you to specify the layout of the screen.  
5.2.4. Recording and Playback  
Here are buttons to record, snapshot and playback.  
5.2.5. Camera and Application Settings  
Here are buttons to set the camera or the application program.  
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5.2.6. Camera Zoom  
Here are two buttons to zoom in or zoom out on the image.  
Note: camera zoom feature is reserved for future PTZ model.  
5.2.7. Camera Pan/Tilt Control  
Here are five buttons to move the camera to the up, down, left, right and home,  
respectively  
5.2.8. Camera Selector and Recording  
Here are buttons to select cameras, and toggle buttons for recording.  
5.2.9. Alert Message  
Here is a combo box to show alert messages. Ex: free space is almost exhausted.  
5.3. Application Configuration  
Press the button shown below to configure the application program. After the button is  
pressed, a dialog form will show up. Users then configure the program by the form as  
the following sections.  
5.3.1. Initial Setup Settings  
Figure 5.3.1 shows settings for the global scope of the application including  
initialization and environment. After all settings are complete, press the OK button to  
save the configuration, and exit the form.  
The following lists descriptions of each setting:  
Viewer Layout: Set the initial layout of cameras when starting CamView.  
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Figure 5.3.1. The Application Tab  
5.3.2. Camera Settings  
As shown in Figure 5.3.2, users can set parameters of each camera.  
If the Restore button is pressed, the current setting modifications of the specified  
camera will be cleared and restore to the original.  
If the Apply button is pressed, the current setting modifications will be applied to the  
specified camera. Note that these modifications are not saved to the persistent  
storage like HD on the computer.  
If the OK button is pressed, all settings on all tabs will be saved, and exit the form.  
The following lists descriptions of each setting:  
IP: IP of the camera.  
Port: Connection port of the camera. The default is 80.  
Record Path: A directory storing recorded video files. Double-click the input field  
or click the button to select the directory.  
Record Number of Frame: The maximum number of images in a video file.  
Snapshot Path: A directory storing snapshots. Double-click the input field or click  
the button to select the directory.  
Recording at Start: If the box is checked, the program will do recording  
for the specified camera automatically at the time it is started running.  
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Figure 5.3.2. The Camera Tab  
5.3.3. Scheduling  
As shown in Figure 5.3.3, users can schedule recording tasks.  
When you press the Add button, the editing task will be added to the schedule item  
list.  
When the Modify button is pressed, the specified task will be updated.  
If the Remove button is pressed, the specified task will be removed from the list.  
The Apply button is unused for this tab.  
Press OK button will save all settings on all tabs, and exit the form.  
The following lists descriptions of each setting:  
Hour: Set the hour of time in 24- hour manner. * stands for all hours.  
Minute: Set the minute of time. * stands for all minutes.  
Month: Set the month of date. * stands for all months.  
Day: Set the day. * stands for all days.  
Weekday: Set the weekday of a week. If no day is specified, all weekdays will fit.  
Duration: The duration of the task. Set the value in seconds. Zero means no limit.  
For example, set a recording task which begins at 10:00 every Monday with duration  
3600 seconds. It is:  
Hour = 10, Minute = 0, Month = *, Day = *, Weekday = Mon, Duration = 3600  
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Figure 5.3.3. The Scheduling Tab  
5.3.4. Application Settings  
Figure 5.3.4 shows settings for the global scope of the application including  
initialization and environment. After all settings are complete, press the OK button to  
save the configuration, and exit the form.  
The Apply button is unused for this tab.  
The following lists descriptions of each setting:  
Alert Free Percentage (%): Set the percentage of free space you want to  
designate for alerts.  
Alert Free Size (MB): When free space is less than the specfied size, it will  
alert warning messages automatically.  
Message Numbers: Set the number of lines, which you want to show  
the alert message in.  
Export: Select the item to save the configuration (Application Configuration or  
eMap)  
Import: Select the item to load the configuration (Application Configuration or  
eMap)  
Cycle Recording: IF free space is not enough, it will delete the oldest recording  
file.  
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Figure 5.3.4. The Application Tab  
5.4. Camera Configuration  
Users can hit the button shown in Figure 5.4 to configure the specified camera. The  
configuration guide is not included in the document. Please read the documentation of  
the camera.  
Figure 5.4.  
5.5. Recording  
There are three methods to start recording. The first is to press the toggle button as  
shown in Figure 5.5-1 to start recording for the camera specified by the selector  
combo box on the right-top side of the panel. To stop recording, hit the button again.  
The second method is to use buttons described in section 5.2.8. You may select a  
camera by hitting the button with camera number as shown in Figure 5.5-2 and then  
press the corresponding button at the second line to record. The button is shown as in  
Figure 5.5-3. After hitting the button, it will light up as shown in Figure 5.5-4 to  
indicate the specified camera is recording. To stop recording is similar to the previous  
steps, press the lighten-up button can stop the video recording.  
The last method to record video is done by scheduling. Please setup the schedule  
recording tasks as described in section 5.3.3. When the time is up, the program will  
start to record.  
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Figure 5.5-  
1
Figure 5.5-  
2
Figure 5.5-  
3
Figure 5.5-  
4
5.6. Playback  
When you press the Playback button on the panel as shown in Figure 5.6, a form will  
appear to show the list of video records and snapshots.  
Figure 5.6.  
5.6.1. Video List  
The video list tab lists video records, and displays the information about the specified  
record. When you hit the Play button, the Windows Media Player will start to play the  
video. The Video list is shown in the following figure.  
Figure 5.6.1. The Video List Tab  
5.6.2. Snapshot List  
The snapshot list tab lists snapshots, and displays the information about the specified  
snapshot. When you hit the Show button, Internet Explorer will be invoked to display  
the snapshot.  
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Figure 5.6.2. The Snapshot List Tab  
5.6.3. Video Search  
The video search tab lists video file information about the specified search.  
When you enter the search qualification, then hit the Search button, you will get the  
matched video files. Select an item, hit the Play button, Windows Media Player will be  
opened to play the video. It is shown in the following figure.  
Figure 5.6.3. The Video Search Tab  
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5.7. Image Rotation  
After the button is pressed, the display image rotates 180 degree. It is used for the  
camera being installed upside-down direction.  
Note video/images in recorded video will not be rotated.  
Figure 5.7.  
5.8. eMap  
When you press the eMap button on the panel as shown in Figure 5.8, a form will  
appear to show the eMap function.  
Figure 5.8.  
5.8.1. eMap Setting  
Select the File from the menu bar and follow these steps to set up eMap :  
1.New Layout: First, create a new layout.  
2.Load Image: Choose an image file to load.  
3.Save: Save all settings.  
The following describes other menu options:  
Reset: Remove all camera icons in this layout.  
Delete: Delete the editing layout.  
Close: Exit eMap. Before you select it, we recommend you to save the current  
settings.  
As shown in Figure 5.8.1 and Figure 5.8.2, with the map image in layout, you can drag  
the camera icons into proper positions to deploy your cameras.  
The following describes layout entries:  
Name: Define a name for this layout.  
Position: Describe the layout position.  
In the menu bar, select Layout to change editing layouts.  
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Figure 5.8.1. Layout example 1  
Figure 5.8.2. Layout example 2  
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When your mouse moves over the camera icon, you can click the right button to  
display a menu which has options to set the configuration, show the record list,  
record, show video and remove the camera icon.  
Figure 5.8.3.  
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Appendix A: Alarm I/O Connector  
The terminal block is used in applications for e.g. motion detection, event triggering,  
time lapse recording, alarm notification via email, image storage to FTP locations, etc.  
ICA-500 provides a general I/O terminal block with two digital inputs and two outputs  
for device control. Pin 1 and 2 can be connected to an external sensor 1. Pin 2 and 3  
can be connected to an external sensor 2. Both of the inputs, the voltage will be  
monitored from the initial state ‘LOW’. The relay switch of pin 4, 5 and 6 can be used  
to turn on or off the external device. The relay switch of pin 7 and pin 8 can be used to  
turn on or off the external device. External Inputs/Outputs are working independently.  
Pin  
1
Function  
Alarm Input #1 (A). Max 24VDC, 12mA.  
Alarm Input #1/2 (K).  
2
3
Alarm Input #2 (A). Max 24VDC, 12mA  
Alarm Output #1 (NC). Max 24VDC, 1A  
Alarm Output #1 (COM)  
4
5
6
Alarm Output #1 (NO)  
7
Alarm Output #2 (COM). Max 24VDC, 1A  
Alarm Output #2 (NO)  
8
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Appendix B: Troubleshooting  
Q: The video and audio codec is adopted in the Network Camera?  
A: The Network Camera utilizes JPEG compression to providing high quality  
images. JPEG is a standard for image compression and can be applied to  
various web browsers without the need to install extra software. The audio  
codec is ADPCM compression.  
Q: The maximum number of users access Network Camera simultaneously.  
A: The maximum number of users is depending on the total bandwidth accessed  
to Network Camera from clients. The data throughout of Network Camera is  
around 5~6Mbps. Therefore, the maximum number of connected clients is  
varying by settings of resolution and frame rate. Obviously, the performance of  
the each connected client will slow down when many users are logged on.  
Q: The Network Camera can be used outdoors or not.  
A: The Network Camera is not weatherproof. It needs to be equipped with a  
weatherproof case for outdoors using. However, equipped with a weatherproof  
case will disable the audio function of Network Camera.  
Q: The network cabling is required for the Network Camera.  
A: The Network Camera uses Category 5 UTP cable allowing 10 and/or 100  
Base-T networking.  
Q: Why doe the Status LED not light up  
A: • Check and confirm that the standard AC adaptor, included in packaged, is  
used. Secure the power connector and re powers it on again.  
• If the problem is not solved, the Network Camera might be faulty. Contact  
your dealer for further help.  
Q: The Network Camera will be installed and work if a firewall exists on the  
network.  
A: If a firewall exists on the network, port 80 is open for ordinary data  
communication. The Network Camera uses port 80(default) only. This port (or  
the port you specify from the Configuration screen if you change the default  
port) needs to be opened on the firewall.  
Q: The username and password for the first time or after factory default  
reset  
A: Username = admin and leave password blank.  
Note that it’s all case sensitivity.  
Q: Forgot the username and password  
A: Follow the steps below.  
Restore the factory default setting by press pressing and holding down more  
than 8 seconds when power on Network Camera.  
Reconfigure the Network Camera.  
Q: Forgot the IP address of the Network Camera.  
A: Check IP address of Network Camera by using the IP Finder (ipeditv3)  
program.  
Q: IP Finder program (ipeditv3) cannot find ICA-500  
A:• Re power the ICA-500 if cannot find the unit within 1 minute.  
• Do not connect ICA-500 over a router. IP Finder program cannot detect ICA-  
500.  
• If IP address is not assigned to the PC which running IP Finder program, and  
then IP Finder program cannot find ICA-500. Make sure that IP address is  
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assigned to the PC properly.  
• Antivirus software on the PC might interfere with the setup program. Disable  
the firewall of the antivirus software during setting up ICA-500.  
Q: Internet Explorer does not seem to work well with the ICA-500  
A: Make sure that your Internet Explorer is version 6.0 or later. If you are  
experiencing problems, try upgrading to the latest version of Microsoft’s Internet  
Q: Internet Explorer does not seem to work well with the ICA-500  
A: IP Finder program fails to save the network parameters.  
• Don’t leave any  
space in the name field. Use underline, “_”, or dash, “-“ to replace the space,  
“ “. • Network may have trouble. Confirm the parameters and connections of the  
ICA-500.  
Q: Internet Explorer does not seem to work well with the ICA-500  
access the login page and other web pages of ICA-500 from Internet  
Explorer  
Cannot  
A: • Another device or computer is already using Maybe the IP Address of the  
ICA-500. To confirm this possible problem, disconnect the ICA-500 from the  
network first, and then run the PING utility to check it out.  
• Maybe due to the network cable. Try correcting your network cable and  
configuration. Test the network interface by connecting a local computer to the  
ICA-500 via a crossover cable.  
• Make sure the Internet connection and setting is ok.  
• Make sure enter the IP address of Internet Explorer is correct. If ICA-500 has a  
dynamic address, it may have changed since you last checked it.  
• Network congestion may prevent the web page appearing quickly. Wait for a  
while.  
The IP address and Subnet Mask of the PC and ICA-500 must be in the same  
class of the private IP address on the LAN.  
• Make sure the http port used by the ICA-500, default=80, is forward to the ICA-  
500’s private IP address.  
• The port number assigned in your ICA-500 might not be available via Internet.  
Check your ISP for available port.  
• The proxy server may prevent you from connecting directly to ICA-500, set up  
not to use the proxy server.  
• Confirm that Default Gateway address is correct.  
• The router needs Port Forwarding feature. Refer to your router's manual for  
details.  
• Packet Filtering of the router may prohibit access from an external network.  
Refer to your router's manual for details.  
• Access ICA-500 from the Internet with the global IP address of the router and  
port number of ICA-500.  
• Some routers reject the global IP address to access ICA-500 on the same  
LAN. Access with the private IP address and correct port number of ICA-500.  
• When you use DDNS, you need to set Default Gateway and DNS server  
address.  
• If it’s not working after above procedure, reset ICA-500 to default setting and  
installed it again.  
• If the problem is not solved, the ICA-500 might be faulty. Contact your dealer  
for further help.  
Q: Image or video does not appear in the main page  
A: The first time the PC connects to ICA-500, a pop-up Security Warning  
window will appear to download ActiveX Controls. When using Windows NT,  
Windows 2000 or Windows XP, log on with an appropriate account that is  
authorized to install applications.• Network congestion may prevent the Image  
screen from appearing quickly. You may choose lower resolution to reduce  
the required bandwidth.  
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Q: Check the ICA-500’s ActiveX is installed on your computer  
A: Go to C:\Windows\Downloaded Program Files and check to see if there is an  
entry for the file “WebWatch Class”. The status column should show  
“Installed”. If the file is not listed, make sure your Security Settings in Internet  
Explorer are configured properly and then try reloading the ICA-500’s home  
page. Most likely, the ICA-500 ActiveX control did not download and install  
correctly. Check your Internet Explorer security settings and then close and  
restart Internet Explorer. Try to browse and log in again.  
Q: Check the ICA-500’s ActiveX is installed on your computer  
A: Internet Explorer displays the following message: “Your current security  
settings prohibit downloading ActiveX controls”.  
Setup the IE security  
settings or configure the individual settings to allow downloading and scripting of  
unsigned ActiveX controls.  
Q: The ICA-500 works in local network, but not accessible from remote  
network  
A: This might be caused from the firewall protection. Check the Internet firewall  
with your system or network administrator. The firewall may need to have  
some settings changed in order for the ICA-500 to be accessible outside your  
LAN.• Make sure that the ICA-500 isn’t conflicting with any other web server  
running on your LAN.• Check the configuration of the router settings allow the  
ICA-500 to be accessed outside your local LAN.  
Q: There are unreadable characters displayed in machine configuration  
pages  
A: Use the operating system of the selected language. Set the Encoding or the  
Character Set of the selected language on the Internet Explorer.  
Q: Frame rate is slower than the setting  
A: • The traffic of the network and the object of the image affect the frame rate.  
The network congestion causes frame rate slower than the setting. • When more  
than one client were viewing, the frame rate becomes slower. • Ethernet  
switching hub can smooth the frame rate especially in viewing on the Multi-  
Camera screen.  
Q: Blank screen or very slow video when audio is enabled  
A: Your connection to the ICA-500 does not have enough bandwidth to support  
a higher frame rate for the streamed image size. Try reducing the video  
streaming size to 176x144 or 320x240 and/or disabling audio.• Audio will  
consume 32 to 64 kbps. Disable audio to improve video. Your Internet  
connection may not have enough bandwidth to support streaming audio from  
the ICA-500.  
Q: Image Transfer on e-mail or FTP does not work  
A: Default Gateway and DNS server address should be set up correctly. • If  
FTP does not work properly, ask your ISP or network administrator about the  
transferring mode of FTP server.  
Q: The focus on the camera is fuzzy.  
A: The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on the lens  
can degrade the performance camera. Clean the lens with lens cleaner.  
• Manual focusing may be setup on the external camera to prevent this.  
• Blurred images may have been registered when registering or modifying the  
preset button or home position button. Adjust the focus in manual focusing  
again  
• The image may be out of focus, if the object is too near, or depending on the  
zoom position. Move the object off ICA-500, or adjust the zoom position.  
• Some objects are difficult to focus on by the camera. When the objects are still  
out of focus, adjust the focus using manual focusing, or change the objects  
using Pan/Tilt operation.  
Q: The color of the image is poor or strange  
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A:  
• To insure the images you are viewing are the best they can be, set the Display  
property setting (color quality) to 16bit at least and 24 bit or higher if possible  
within your computer.  
•The configuration on the ICA-500 image display is incorrect. You need to adjust  
the image related parameters such as brightness, contrast, hue and saturation  
properly.  
Q: Image flickers  
A: Wrong power line frequency makes images flicker. Make sure the NTSC or  
PAL format of your ICA-500  
.• If the object is dark, the image will flicker. Make the condition around the ICA-  
500 brighter.  
Q: Noisy images occurs  
A: The video images might be noisy if the ICA-500 is located in a very low light  
environment. Make the condition around the ICA-500 brighter.  
Q: How to Reboot the ICA-500  
A: If you just want to reboot system without change anything. Go to Network page  
and click SAVE button directly, then system will reboot again.  
Q: Can not play the recorded AVI file  
A: Have installed Microsoft’s® DirectX 9.0 or later and use the Windows Media  
Player 9 or later to play the AVI filed recorded by the ActiveX.  
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Appendix C: Bandwidth Calculation  
The frame rate of video transmitted from the ICA-500 depends on connection  
bandwidth between client and server and quality setting of server. Here is a guideline  
to help you roughly estimate the bandwidth requirements form your ICA-500.  
Image bandwidth is approximately equal to the average frame rate in frames per  
second multiplied by the average frame data size in kilobits. Frame data size, or the  
number of bits comprising a single video frame varies a great deal from depending on  
scene complexity, lighting conditions, camera noise, etc. The table shown below is  
reference figures. Actual results generated by the ICA-500 may be varying.  
Image Resolution  
176 x 144 (QCIF)  
320 x 240 (QVGA)  
352 x 288 (CIF)  
Average range of Data Sizes  
20 – 40k bit  
56– 92k bit  
64 – 112k bit  
640 x 480 (VGA)  
160 – 320k bit  
For example, streaming 2 fps of 320 x 240 video requires 112 to 184 kbps (kilobits per  
second). Therefore, with a 128K upload connection; you will typically see 3 to 6  
frames per second with 176 x 144 resolution and 1 to 2 frames per second with 320 x  
240 resolution without audio stream.  
Audio streaming also takes bandwidth around 32 kbps to  
64kbps. Most ADSL/Cable modem upload speeds may not  
ÍNot  
e
even reach up to 128 kbps. Thus, you may not be able to  
receive any video while streaming audio on a 128 kbps  
or lower connection. Even though the upload speed is  
more than 128kbps, for optimal video performance,  
disabling audio streaming will get better video  
performance.  
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Appendix D: Specifications  
Model  
ICA-500  
Hardware  
Sensor  
1/3” CCD sensor  
Iris control  
Video-drive iris control  
High/Low switchable  
Gain control  
White balance  
Focus  
Indoor, auto mode (color temperature: 2500K~9000K)  
Fixed, lens length=3.6mm, manually fine tune  
0.2LUX@F2.0  
Minimum Illumination  
PAN (Horizontal Rotation)  
Tilt (Vertical Rotation)  
Network  
0°~325°  
10°~90°  
1 x 10/100Mbps RJ-45 port  
2 x I/O ports, one for input and one for output  
Generic I/O port  
Video interface  
Audio interface  
BNC connector for monitoring  
Built-in microphone for audio recording  
Image (Video setting)  
Image compression  
JPEG, 3 levels  
Video Resolution and Frame 640 x 480 (20fps), 352 x 288 (30fps), 320 x 240  
Rate  
(30fps), 176 x 144 (30fps)  
Image Rotate  
Rotate 0, Rotate 180, Flip Horizontal, Flip Vertical (note: the  
recorded video will not be rotated)  
Environment  
Operating Temperature  
Power Requirement  
5~45 degree C, 10~80% humidity  
12V DC  
EMC/EMI  
CE, FCC  
Network and Configuration  
Connection type  
Static IP, PPPoE, DHCP  
Web, utility  
Management  
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