Planar Personal Computer C3012T User Manual

Planar Clean Screen^™PC

User’s Manual

Model Numbers C3012T and C3013T

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The information in this document is subject to change without notice.

This publication may not be reproduced, stored in a retrieval system, or transmitted by any means without prior written

permission of Planar Systems, Inc.

Clean Screen is a trademark and Planar and The Definition of Quality are registered trademarks of Planar Systems, Inc.

IBM is a registered trademark of International Business Machines Corporation.

MS-DOS is a registered trademark of Microsoft Corporation.

Pentium is a registered trademark of Intel Corporation.

E271-COACH is a trademark of ELO TouchSystems.

Sound Blaster is a trademark of Creative Labs, Inc.

All other trademarks and trade names are the property of their respective companies.

Please address any questions, comments, and suggestions to:

Planar Advance, Inc.

13950 SW Karl Braun Drive

P.O. Box 4001

Beaverton, Oregon 97076-4001 USA

Phone: 1-800-893-8885

(503) 614-4100

Fax: (503) 614-4194

Planar International Ltd.

Olarinluoma 9

P.O. Box 46

FIN-02201 Espoo, Finland

Phone: 358 0 42001

Fax: 358 0 422143

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REGULATORY INFORMATION

U.S. Federal Communications Commission (FCC) Requirements

The Planar Clean Screen PC has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-

sonable protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instruction manual, may cause harmful interference to

radio communications. Operation of this equipment in a residential area is likely to cause harm-

ful interference in which case the user will be required to correct the interference at his own

expense.

If this equipment does cause harmful interference to radio or television reception, which can be

detected by turning the equipment off and on, the user is encouraged to try one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from the circuit to which the

receiver is connected.

• Consult an experienced radio/TV technician for help.

WARRANTY INFORMATION

Planar Advance, Inc. (Planar) warrants that the goods sold hereunder will be free of defects in

materials and workmanship, and such goods will substantially conform to the specifications fur-

nished by Planar, and to any drawings or specifications furnished to Planar by the Buyer if

approved by Planar. This warranty shall be effective only if Planar receives notice of such defect

or nonconformance during the period of the warranty. Planar’s sole and exclusive liability for

breach of warranty shall be, at Planar’s option, to repair or replace the Planar product(s) with

refurbished units or provide a credit to buyer in the amount of the purchase price.

Commencement of Warranty

The warranty period begins on the date of shipment.

Duration of Warranty

The goods sold hereunder are warranted for a period of two years from date of shipment unless

otherwise agreed to by Buyer and Planar. No extension of the warranty will be given during the

time the goods are in Planar’s possession.

Regulatory and Warranty Information iii

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Place of Repair or Replacement

In order to obtain service under this warranty, Buyer must notify Planar of the defect before expi-

ration of the warranty period and request a “Return Material Authorization Number.” If the con-

figuration has been modified in any manner, the product must be returned to its original config-

uration before any warranty service will be performed by Planar. No goods are to be returned to

Planar without prior authorization. Buyer will be responsible for packaging and shipping the

defective goods to the Planar Service Facility located at Beaverton, Oregon, with shipping

charges prepaid.

Limitation of Warranty

The foregoing warranty shall not apply to defects resulting from (a) improper or inadequate

maintenance by Buyer; (b) unauthorized modification of the goods; (c) operation of the goods

outside of the environmental specifications of the goods; (d) neglect, misuse, or abuse of the

goods; or (e) modification or integration with other goods not covered by Planar’s warranty

when such modification or integration increases the likelihood of damage to the goods.

THE WARRANTY IS GIVEN BY PLANAR IN LIEU OF ANY OTHER WARRANTIES,

EXPRESS OR IMPLIED. PLANAR DISCLAIMS ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PLANAR’S

RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE

SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE BUYER FOR BREACH OF

THIS WARRANTY. PLANAR WILL NOT BE LIABLE FOR ANY INDIRECT, SPE-

CIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF

WHETHER PLANAR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH

DAMAGES.

Technical Assistance

The warranty set forth above shall not be enlarged, diminished or affected by, and no obligation

or liability shall arise from Planar, any authorized dealer, or any other person’s rendering of tech-

nical advice, assistance, or services in connection with the buyer’s order of the goods furnished

hereunder. The Buyer is not relying on Planar’s skill or judgment to select or furnish suitable

goods.

Installation

Planar makes no warranty with respect to any installation of Planar’s product(s) by Planar, any

authorized dealer, or any other person.

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Table of Contents

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

U.S. FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Commencement of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Duration of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Place of Repair or Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Limitation of Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

What’s in the IS Manager’s Kit? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

What’s in this manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

What if I’m missing something? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Chapter One: The Installation Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter Two: The Clean Screen PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Clean Screen Facts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connections (Bottom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Back Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter Three: Hardware Installation and Replacement . . . . . . . . . . . . . . 6

Removing the Back Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Installing an ISA Adapter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Replacing the Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Mounting the Clean Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Table of Contents v

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Table of Contents

Chapter Four: System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

PCMCIA Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Floppy Drive Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power Cord Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Headphones or External Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Powering Up the Clean Screen PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setup (<F2>) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter Five: BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Entering the BIOS Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Boot Sequence Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Integrated Peripherals Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Chapter Six: Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Maintenance Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Cleaning Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Table of Contents

REFERENCE GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Appendix A: Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

EPM-1 Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

LCD Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

VGA/Flat Panel Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

PCMCIA Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

External Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Floppy Disk Drive Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Sound Blaster^™Compatible Sound System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Optional Resistive Touch Screen Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Thermostatic Switch/Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Appendix B: Programming Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Assigned and Available IRQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

DMAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

I/O Address List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Appendix C: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Anti-Virus Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Troubleshooting Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Boot Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Problems At Initial System Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Problems After the System Has Been Running Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Problems Running New Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Problems Operating Add-In Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Problems Operating PCMCIA Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Problems and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Error and Information Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

PCI Configuration Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Resetting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Appendix D: Touch Screen (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

CMOS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Appendix E: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

For Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

For Further Information and Driver Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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INSTALLATION GUIDE

Before You Begin

Installing and setting up your Clean Screen PC is very straight forward. But before you get

started, there are some things you should know.

What’s in the box?

Each box will contain a Planar Clean Screen head (that is, the integrated computer and LCD dis-

play), six Torx drivers (sizes: T10, T15, T20, T25, T27, T30), the external power supply, and the

power cord. Remove the equipment carefully and inspect for damage. Immediately notify the

shipping company if damage has occurred. Set aside the packing material for possible future use.

What’s in the IS Manager’s Kit?

This manual and several 3.5" diskettes with all the display drivers necessary to install your Clean

Screen PC to various Microsoft operating systems. (If you ordered your Clean Screen PC with

a preloaded OS, then the drivers will already be installed on the hard disk.) The IS Manager’s

Kit is sold separately from the Clean Screen PC. If you need to purchase additional kits, please

call (503) 614-4100. Together, the Clean Screen shipping box and the IS Manager’s Kit contain

everything you need for installation and setup.

What’s in this manual?

This manual is an advanced guide for installation and setup. It is intended for Information

Services Department professionals. We are not going to tell you things you already know about

PCs. We will cover what is unique about a Planar Clean Screen PC and what you need to know

to successfully install and set them up. We encourage you to look through the entire manual

before you begin. Even if you don’t need all the information right now, it is good to know where

it is for later reference.

What if I’m missing something?

If something is missing from the box, please contact us at (503) 614-4100 or 1-800-893-8885.

There are, however, several other items you may need. In this manual we will assume you

already have the IS Manager’s Kit, standard Planar mounting equipment for the Clean Screen,

and a Planar 3.5" external floppy drive (for loading any necessary drivers). If you are missing

any of these, please check with your department. If necessary, you can contact us for more infor-

mation or to order these parts.

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Clean Screen Mounts and Accessories

12" wall mounted swing arm

P/N

M3S12

Flush wall mount system (for head and keyboard cabinet)

Flush wall mount system (head only)

Roll stand only

Roll stand with batteries (not for use with the C3013T product)

Batteries

M3WC0

M3FHM

M3POLE

M3POLE-PS

CBATT

IS Manager’s Kit

IS Manager’s Kit, TOUCH

Keyboard cabinet with keyboard and mouse

External floppy drive

C3DOC

C3DOC-TS

M3W00

C3FLOP

Safety Instructions

Your Planar Clean Screen PC has been designed, assembled, and inspected to ensure both the

highest quality product and greatest level of safety for the user. To maintain both quality and

safety, you must follow the instructions in the manual and the following safety guidelines.

1. Read the safety and installation guidelines carefully.

2. Keep the manual handy for future reference.

3. Install and use the Clean Screen only on a sturdy surface and in stable surroundings.

4. Use the Clean Screen in dry environments only.

5. Do not block vents or other slots on the Clean Screen housing.

6. Use only the power supply module included with the Clean Screen.

7. Use and maintain the safety ground plug set (power cord) included with the unit.

8. After the Clean Screen has been installed, secure all electrical cords out of the way to prevent

the unit from being pulled off the table or other accidental damage.

9. Turn off and unplug the Clean Screen before removing the Clean Screen’s back housing to

access internal user serviceable parts.

10. Avoid placing the Clean Screen or any of its cables on or near heat sources.

11. Clean Screen and its power supply meet the UL2601 standard for cleaning in a hospital

environment. Please see Chapter Six: Care and Cleaning for details.

12. Before cleaning, or if the unit becomes wet for any reason, it is always best to disconnect

the unit from its power source.

13. Practice caution when moving the Clean Screen to a different location. Use original pack-

aging whenever possible.

14. If the Clean Screen does not power-up when the power is switched on, refer to the

Troubleshooting section of this manual in Appendix C and follow the directions. If the Clean

Screen still does not work, immediately disconnect it from its power source and contact a

qualified service technician.

If this device is used in a medical facility, any application software used on the

Clean Screen PC must be in the language of the user.

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Front Panel

Flat Panel color

LCD TFT display

ranging from

12.1 inch to

13.8 inches

Push-Button

Brightness

Control

Push-Button

Volume

Control

Hard Disk

Activity Light

Power On

Light

Multimedia

Figure 1

Connections (Bottom)

Parallel

Interface

or Printer Port

Headphone/

Speaker Output Jack

(32 to 300 Ohms)

ISA 16-bit

Expansion Slot

(¹⁄2 card size)

Power

Switch

Power

Connection

Com A

Port

AT Keyboard

Connection

Com B Floppy Drive Connector

Line In

Jack

PCMCIA Type III Microphone

Expansion Port Jack

Port

(custom interface

for diagnostic or

service use only)

Figure 2

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Chapter One: The Installation Express

If you are an experienced technician and have already installed Clean Screen PCs before, then

check out Chapter One: The Installation Express. It covers the major steps. If you are the least

bit unsure of any step, please resume reading the rest of the manual.

1. Review the Before You Begin section of the manual — especially its Safety Instructions.

2. Unpack the Clean Screen PC and save the packing.

3. If you need to open the unit to install an ISA adapter card, then read Chapter Three:

Hardware Installation and Replacement for details.

4. Connect the keyboard and peripherals. If you need any help, refer to Chapter Four: System

Setup.

5. Before connecting the power, make sure the power switch is in the off (O) position. Connect

the power.

To prevent damage to the Clean Screen ensure correct orientation of the

power connector before plugging it into the unit. Always secure the connector

in place before turning on the Clean Screen.

6. Turn on the unit.

7. Press <F2> immediately when prompted to enter the CMOS Setup. The screens are self-

explanatory.

8. If your system was purchased without an operating system, you will need to use a boot disk

to create disk partitions and format the HDD before installing your operating system.

9. Load any drivers necessary for your system from the IS Manager’s Kit. Follow the

Readme.doc and other information on the disks.

10. Load your application software.

11. You may want to read the rest of the manual. There are many helpful details about your new

Clean Screen PC, especially in the REFERENCE GUIDE section.

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Chapter Two: The Clean Screen PC

Welcome

Thank you for purchasing Planar’s Clean Screen color LCD personal computer, an IBM^®com-

patible PC integrated with a full color LCD VGA display. The Clean Screen PC combines

Pentium^®performance with state of the art display technology to offer the most advanced,

rugged, and lightweight PC system commercially available.

Figure 3 — Planar Clean Screen with keyboard cabinet.

Clean Screen Facts

The Clean Screen is an IBM compatible PC integrated with a color LCD screen. It supports

Pentium microprocessors of 75 MHz to 200 MHz and up to 128 MB of memory and has a 2.5"

IDE Hard Disk. The unit includes either a 12.1" with 800 x 600 resolution or 13.8" with 1024 x

768 resolution Flat Panel AMLCD display. The unit has one parallel port (LPT1), one AT key-

board port, one PCMCIA Type III expansion port and one 16 bit ISA format ¹⁄2-card size expan-

sion port. There are two externally available high speed serial ports (COM A and COM B).

Sound Blaster^™compatible sound is provided by built-in speakers or through an external head-

phone/speaker jack. The entire unit is rated to withstand shocks of up to 50 g, meets the UL2601

standard for safety, and is powered by a single external power supply brick. Standard mounting

options for the Clean Screen include wall mounts, swing arms, and mobile carts.

The processor, chipset, cache, DRAM, real-time clock, and BIOS reside on a RadiSys EPM-1

daughter board. This board can be easily replaced for repair or upgrade. The BIOS allows for

power reduction by disabling the display and disk drive power when no activity is detected.

Touch screen support is optional. If your unit has a touch screen, please refer to the manual

included on the disk with the touch screen drivers and Appendix D of this manual.

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The Clean Screen PC does not include an integrated floppy disk. There is provision for exter-

nally accessing a floppy disk drive through a custom connector. This is for diagnostic and ser-

vice use only.

Front Panel

Flat Panel color

LCD TFT display

ranging from

12.1 inch to

13.8 inches

Push-Button

Brightness

Control

Push-Button

Volume

Control

Hard Disk

Activity Light

Power On

Light

Multimedia

Figure 4

Connections (Bottom)

Parallel

Interface

or Printer Port

Headphone/

Speaker Output Jack

(32 to 300 Ohms)

ISA 16-bit

Expansion Slot

(¹⁄2 card size)

Power

Switch

Power

Connection

Com A

Port

AT Keyboard

Connection

Com B Floppy Drive Connector

Line In

Jack

PCMCIA Type III Microphone

Expansion Port Jack

Port

(custom interface

for diagnostic or

service use only)

Figure 5

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Back Housing

Twelve T25 Torx screws

Four holes for standard

Planar mounting options (¹⁰⁄32)

Three T15 Torx screws

Figure 6 — Remove the back housing to gain access to the unit.

Inside

Fuse (F1), 10.0A Schurter 001.1014 or (F5),

10.0A Bussman GDA-10A on newer units

ISA 16-bit ¹⁄2 Card

Expansion Slot

Fuse (F2), 2.0A Schurter

3402.0012

T-Bar

(DO NOT REMOVE)

Multimedia

Speakers

DIMM

DRAM

Battery

(Rayovac BR2335

or equivalent)

sockets

Standoffs

(DO NOT REMOVE)

Standoffs

(DO NOT REMOVE)

EPM-1 Module with

Processor and BIOS

2.5" Hard Disk

Figure 7

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Do not remove the T-Bar or the standoffs.

Their removal is not necessary to install or replace the ISA card, battery,

hard disk, memory, or EP-1 module. The display unit contained beneath the

motherboard uses high voltages. The display unit is not field serviceable and

its connections are easily damaged.

Static sensitive equipment.

Use proper grounding procedures while working inside the Clean Screen.

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Chapter Three: Hardware Installation and

Replacement

This chapter refers to installing or replacing options within the Clean Screen itself. Instructions

on installing the Clean Screen onto a standard Planar mounting option will come with the mount-

ing equipment itself.

Removing the Back Housing

Twelve T25 Torx screws

Four holes for standard

Planar mounting options (¹⁰⁄32)

Three T15 Torx screws

Figure 8

Power down unit first and disconnect it from the power source.

1. Power down unit first and disconnect it from the power source.

2. Use a static-free workstation.

3. Place Clean Screen face down on a secure flat surface, using a cloth or other non-abrasive

material to protect the display.

4. Remove the twelve attachment screws from the back housing using a T25 torx driver.

5. Remove the three attachment screws from the back housing located near the connector ports

using a T15 torx driver.

6. Remove the back panel itself by gently lifting the bottom back edge first.

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Installing an ISA Adapter Card

Figure 9

Do not remove the T-Bar or standoffs.

1. Remove the back housing as above.

2. Remove the blank metal spacer from the ISA panel slot using the T10 torx driver.

3. Locate the ISA connection beneath the T-Bar.

4. Turn the ⁄2-card size ISA board upside down as you orient it toward the connection and the

ISA panel slot.

5. Slide the card under the T-Bar, into the ISA connector and the ISA panel slot.

6. Tighten the torx screw on the ISA panel slot.

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Installing Memory

SO DIMM bank 0

SO DIMM bank 1

Figure 10

Do not remove the T-Bar or standoffs.

Each SO DIMM bank is wired in parallel and requires two modules. You can fill

one bank or both. But you should never put just one DIMM module in a bank:

the unit will malfunction.

To remove an SO DIMM module

1. Remove back housing as above.

2. Placing your hands on both sides of the T-Bar, gently open both side catches simultaneously

(apply pressure to the plastic part of the catch, not the metal spring).

3. The SO DIMM module will pop up.

4. Remove the SO DIMM module.

To install a SO DIMM module

1. Remove back panel as above.

2. Placing your hands on both sides of the T-Bar, gently insert the SO DIMM module into an

empty socket. Ensure correct orientation using the module notch located next to the contacts. In

Bank 0 the module orientation notch will face toward the processor. In Bank 1 the module ori-

entation notch will face away from the processor.

3. Push the module down gently until the side catches snap into place, coaxing them if

necessary.

Technical Note: The SO DIMM module will only insert one way into the socket; do not

force it. If you meet with resistance, check the orientation of the module.

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Replacing the Hard Disk Drive

(T10) 4-42 x ¹⁄2 (4) screws

securing the adapter bracket to

the mother board

2.5" Hard Disk

(T10) 4-42 x ¹⁄2 (4) screws

attaching the adapter bracket

to the hard disk

2.5" Hard Disk

Figure 11

Removing the existing hard disk

1. Remove the back housing as above.

2. Locate the hard disk under the T-Bar.

3. Remove the four screws that secure the hard disk bracket to the main board.

4. Gently slide the hard disk back toward the top of the Clean Screen to detach it from its

connector.

5. Lift and remove the hard disk.

Installing the new hard disk

1. Remove the screws holding the adapter bracket to the old hard disk.

2. Remove the adapter bracket.

3. Attach the adapter bracket to the new 2.5" hard disk.

4. Gently slide the hard disk under the T-Bar and into its connector.

5. Replace the screws that secure the bracket to the main board.

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Replacing the Battery

Battery

(Rayovac BR2335

or equivalent)

Figure 12

Battery: Rayovac BR2335 or equivalent.

1. Remove the back housing as above.

2. Gently pulling up on the battery bracket, remove the old battery.

3. Slide in a new battery.

4. Upon startup, the system defaults will load. Enter Setup and go to the Exit menu to restore

the CMOS settings saved in your flash memory. See Chapter Five: BIOS Setup for details.

Technical Note: Before removing the battery you must ensure the CMOS is backed up in

flash memory. See Chapter Five: BIOS Setup.

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Replacing the Fuses

Fuse (F1) Schurter 001.1014, 10A;

or Fuse (F5) Bussman GDA-10A, 10A

Fuse (F2) Schurter 3402.0012, 2A

Figure 13

Use only the fuses specified below to prevent damage to the Clean Screen.

Fuses: F1 Schurter 001.1014, 10 A

F2 Schurter 3402.0012, 2 A

F5 Bussman GDA-10A, 10 A

1. Remove the back housing as above.

2. Using a small (jeweler type) flat screwdriver, gently pry up on the fuse.

3. To remove an F2 fuse, gently pry the metal bracket at either end and then lift the fuse out.

4. Snap in a new fuse that meets the above specifications.

Technical Note: The F1 fuse used in earlier products has been replaced by the F5. Depending

on your product version, you will have either an F1 or an F5, but not both.

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Mounting the Clean Screen

16.29

0.42

3.92

0.42

0.55

∅0.22

2.60 3.50

12.78

∅0.22

0.35

0.61

0.35

0.61

5.76

4.75

4.65

Figure 14 — The back of the Clean Screen, showing the location of mounting holes.

Planar offers a variety of mounting options. If you are using one of these, please refer to the

instructions included with your mounting hardware. If you are providing your own mounting

hardware please follow these simple guidelines:

1. Use the drawing above to create a template for greater accuracy in locating the mounting

holes on your hardware.

2. Mount the Clean Screen in such a way as to NOT block the rear cooling vents. Planar rec-

ommends a minimum of 1" rear clearance.

3. Use only mounting hardware that complies with OSHA, NFPA, and local as well as county

building codes.

4. Ensure the weight or load limit of the mount is 3 times the weight of the Clean Screen, or

approximately 42 pounds.

5. Follow and comply with the vendor’s mounting instructions.

6. Use four (4) ¹⁰⁄32 x ¹⁄2" stainless steel screws. If the thickness of the material you are mounting

to requires the use of longer screws, simply add that thickness to the ⁄2 " screw length. Do not

use any screw that will protrude more than ³⁄8" into the back of the Clean Screen.

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Chapter Four: System Setup

Attach the keyboard and all peripherals before you power up the unit. All connections are made

at the bottom of the unit. If you have not yet attached the Clean Screen PC to a standard mount-

ing bracket, then lay the unit face down before you attach the keyboard and peripherals. Be sure

to use a non-abrasive cloth or other material to protect the face plate.

Parallel

Interface

or Printer Port

Headphone/

Speaker Output Jack

(32 to 300 Ohms)

ISA 16-bit

Expansion Slot

(¹⁄2 card size)

Power

Switch

Power

Connection

Com A

Port

AT Keyboard

Connection

Com B Floppy Drive Connector

Line In

Jack

PCMCIA Type III Microphone

Expansion Port Jack

Port

(custom interface

for diagnostic or

service use only)

Figure 15

Connecting the Keyboard

Your Clean Screen can use any AT style keyboard.

Connecting Peripherals

Mouse

The Clean Screen PC uses a serial type mouse. COM A is the default.

Printer

The parallel port can be used for connecting a local printer.

PCMCIA Port

The Clean Screen allows the connection of one Type III PCMCIA Expansion Card or the use of

two Type I or Type II PCMCIA Expansion Cards.

Floppy Drive Connector

Please note that this is NOT a standard floppy drive connection. The Clean Screen is not

designed for regular use with an external floppy drive. The connector will only allow use of a

Planar 3.5" external floppy drive and is intended only for diagnostic and service use. If you need

to load drivers for your operating system or other programs, you will need to obtain the correct

drive. See What if I’m missing something? in the Before You Begin section.

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If this device is used in a medical facility, any operating systems or programs

used are required to be in the user’s language.

Power Supply

If you will be using AC power, you will need to use the AC power supply adapter that was

packed with your Clean Screen. If you will be using a Planar mounting stand with batteries, you

will use its power connector.

Power Cord Selection

The Clean Screen AC power supply adapter has been provided with a “Hospital Only” or

“Hospital Grade” type cord and plug. The plug has NEMA 5-15 approval. In the event it

becomes necessary to replace the power cord, it is important to select a “Hospital Only” or

“Hospital Grade” type cord and plug.

Headphones or External Speakers

Please note that when you use headphones or external speakers, the internal speakers are auto-

matically disconnected. You may use headphones or speakers with an impedance of 32–300 Ω.

Powering Up the Clean Screen PC

Flat Panel color

LCD TFT display

ranging from

12.1 inch to

13.8 inches

Push-Button

Brightness

Control

Push-Button

Volume

Control

Hard Disk

Activity Light

Power On

Light

Multimedia

Figure 16 – Operating unit with keyboard.

Power On

Once the keyboard, mouse, power, and all peripherals have been connected, use the power

switch located beneath the power-on indicator to power up the unit.

Always power down the unit before you connect or disconnect any peripheral.

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Setup (<F2>)

When the screen first writes, press <F2> on the keyboard to enter the CMOS Setup menu. Refer

to the next chapter for details.

Driver Overview

If you ordered the Clean Screen PC with an operating system pre-loaded, then the display dri-

vers will already be loaded on the hard disk. Otherwise you will need to check the floppy disks

that came with the IS Manager’s Kit for the appropriate drivers. You will find documentation and

instructions in the Readme files stored on the disks.

Front Panel Controls

Push-Button Brightness Control

Adjust Screen Brightness by pressing the up or down arrow buttons until the most legible set-

ting is reached. Further adjustments are possible through the display driver software, refer to the

Readme file located on the display driver diskette.

Push-Button Volume Control

Adjust the volume of the internal multimedia speakers or headphones by pressing the up or down

arrow buttons. Further adjustments are possible through the sound driver software, refer to the

Readme file located on the sound driver diskette.

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Chapter Five: BIOS Setup

The Setup program customizes the way the Clean Screen PC uses the hardware features of its

BIOS (Basic Input/Output System). The Setup data is stored in CMOS and guides the comput-

er every time it is turned on. A special feature of the Clean Screen PC is its ability to also store

the Setup information in flash memory, so Setup information can be recovered by the system

should the CMOS become corrupted. See the Exit menu section for details.

Entering the BIOS Setup Program

When you first boot up the Clean Screen PC, there is a short-time window during which a mes-

sage is displayed telling you to Press F2 to enter Setup. Press and hold <F2> to enter Setup.

Setup Screens

The System BIOS Setup menus are the standard Phoenix NuBIOS 4.05 (with plug-and-play and

PCI support) screens with RadiSys extensions. A legend at the bottom of each screen provides

information for the user to manipulate setup options.

Use the up and down arrow keys to move the cursor from field to field, and the right and left

arrows to move from menu to menu. If the arrow keys are used to leave a menu and then return,

the active field is always at the beginning of the menu. Fields with a triangle to the left are

sub-menu headings; pressing <enter> when the cursor rests on one of these headings opens that

sub-menu. Within the sub-menu, most fields allow the user to flip through that fields available

choices by pressing the <+> and <-> keys. Once the desired entry has been selected, use the up

or down arrow to move the cursor to the next field.

There are four menus: Main, Advanced, Power, and Exit. Note that item specific Help is pro-

vided whenever an item is selected. In this manual we will only detail the more important

sub-menus and choices.

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Main Menu

Figure 17 — Main BIOS Setup menu.

The first screen you’ll see is the Main menu.

System Time and System Date

These values are changed by moving to each field and typing in the desired entry. The TAB key

moves from hours to minutes to seconds, or from months to days to years.

Diskette A and Diskette B

These fields identify the type of floppy disk drive installed as the A or B drives. Possible settings

are Not Installed; 360 KB, 5_; 720 KB, 3_; 1.2 MB, 5_; 1.44 MB, 3_. The BIOS defaults to

Not Installed for drives A and B. You will need to define drive A if you are using an external

floppy disk.

IDE Adapter Master and IDE Adapter Slave Sub-Menus

These fields are headings for menus that allow entering complete disk drive information.

Usually, if your hard disk has not been defined, you will press <enter> at the IDE Adapter 0

Master sub-menu. There you can select Autotype Fixed Disk to allow the system to detect the

drive type automatically. The entry in the Main menu shows the drive selected.

Video System

This field is used to select the video type. Possible selections are: EGA/VGA; CGA 80x25; and

Monochrome. The default is EGA/VGA. This field also contains the flat panel expansion token

which controls the expansion ability of the VGA BIOS, ensuring that the entire display is used

to show information rather than only a portion of the display.

VGA Expansion

When enabled, forces the 800 x 600 display to write to the full screen when a VGA (640 x 480)

screen is used. Not available with the 1024 x 768 display.

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Memory Cache Sub-Menu

The term memory cache refers to the technique of caching BIOS images.

Memory Shadow Sub-Menu

The term memory shadow refers to the technique of copying information from an extension

ROM into DRAM and accessing it in this alternate memory location.

Boot Sequence Sub-Menu

The Boot Sequence sub-menu allows you to change the boot delay and boot sequence and dis-

able several displays during the boot process, such as the SETUP Prompt, POST Errors, Floppy

Check, and Summary Screen. Enter this sub-menu if you need to control the ability of users to

boot from a floppy or if you want to prevent them from seeing the Press F2 to enter Setup mes-

sage or other system information. Once the boot sequence has been set, it displays in this entry

in the Main menu.

Keyboard Features Sub-Menu

This menu enables or disables various keyboard features, including enabling the <NumLock>

key, enabling the key click, and setting the keyboard auto-repeat rate and delay. The NumLock

setting displays for this entry in Figure 17.

System Memory

This field is not editable and displays the amount of conventional memory (below 1 MB). No

user interaction is required.

Extended Memory

This field is not editable and displays the amount of extended memory (above 1 MB). No user

interaction is required.

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Boot Sequence Sub-Menu (under Main Menu)

The Boot Sequence sub-menu accesses Boot Options.

Figure 18 — Boot Sequence sub-menu.

Boot Delay

This option sets the system to delay booting for a time period in seconds. It allows for long

startup times on boot devices that spin up slowly, and it ranges from 0–255 seconds. The default

is 0 seconds.

Boot Sequence

This defines how the system treats floppy drive A when booting. Booting can occur from a flop-

py in the A drive or directly from the fixed disk drive. To reduce the amount of time required

to boot, the boot sequence should be set to C: only. The options are:

1. A: then C: Boots from the floppy drive, or if no floppy disk is present in the A drive, boots

from the C drive.

2. C: then A: Boots from the C drive, or if none is present, boots from the A drive.

3. C: only: Boots from the C drive without searching for an A drive.

The default is A: then C:. The selected boot sequence setting displays in the Boot Sequence

sub-menu field in the Main menu (see Figure 17).

SETUP Prompt

This option enables or disables the message Press F2 to enter Setup. Even if the message is dis-

abled, the <F2> key can still be pressed at the appropriate time to enter the Setup menu. The

default is Enabled.

POST Errors

This option stops the boot process if the POST encounters errors. Otherwise, the system contin-

ues to attempt to boot despite any startup error messages that display. Note that this option only

affects those errors defined at build-time to halt the system. The default is Enabled.

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Floppy Check

This option is used to enable or disable the floppy drive search during the boot. To speed up

booting, the floppy check should be disabled. It is still possible to boot from the A drive even

with the floppy check disabled. The default is Enabled.

Summary Screen

This option is used to enable or disable a summary of the system configuration, which displays

before the operating system starts to load. To speed up booting, the summary screen should be

disabled. The default is Enabled.

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Advanced Menu

The Advanced menu contains settings for integrated peripherals, memory shadow, cache, and

large disk access mode.

Figure 19 — Advanced menu.

Integrated Peripherals Sub-Menu

The Integrated Peripherals sub-menu allows configuration of the onboard I/O ports, touch

screen, and IDE controller.

Advanced Chipset Control Sub-Menu

This option selects the Advanced Chipset Control sub-menu in order to configure the chipset.

Plug & Play O/S

If enabled, this option informs the System BIOS that the operating system that will be booted

supports plug-and-play. This forces the plug-and-play portion of the System BIOS to only con-

figure motherboard devices and those peripherals that are necessary for booting (display, hard

disk, etc.), the rest being left to the operating system to configure. The default is No.

Reset Configuration Data

If enabled, this option clears the Extended System Configuration Data (ESCD) block residing in

FBD main block #2. This is necessary the first time a system is turned on or if the ESCD

becomes corrupted. The default is No. This option is automatically reset to No after the ESCD

is cleared.

Large Disk Access Mode

If you are using a hard disk larger than 528 MB and are running MS-DOS^®, then set this selec-

tion to DOS. If you are using a different operating system, then set it to Other. When set to DOS,

the System BIOS will perform cylinder/head translation, if the drive is configured in Setup to

have more than 1024 cylinders. This allows MS-DOS systems to use hard disks up to 8 GB

(1024C x 255H x 63S) in size without special drivers or LBA. The default is DOS.

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BIOS Extensions

These items control the loading (shadowing) of BIOS extensions contained in the FBD main

block #3. Note that there are actually three groups of Setup items to control the shadowing of up

to three BIOS extensions. The screen graphic only shows the first group.

BIOS Extension Offset in FBD

This option selects the source address of the BIOS extension located in the FBD. The address is

an offset from the base of the FBD. The offset range is between 4A000H through 5FFFFH in

8 KB increments. The default is Disabled.

Destination Address

This option selects the target address of the BIOS extension. It can range from C80000H through

DFFFFH in 8 KB increments. The default is D0000H.

BIOS Extension Size

This option selects the number of bytes to copy from the FBD into shadow memory. BIOS exten-

sion sizes can be selected in 8 KB increments from 2000H through 10000H. The default is 2000H.

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Integrated Peripherals Sub-Menu

The options in this sub-menu configure the onboard serial and parallel ports and disk controllers.

Figure 20 — Integrated Peripherals sub-menu.

COM A

This option configures the serial port labeled on the front panel as COM A. The choices for I/O

base addresses and IRQs are: Disabled; 3F8H, IRQ4; 2F8H, IRQ3; 3E8H, IRQ4; 2E8H,

IRQ3; and Auto. Auto causes the System BIOS to choose a base address and IRQ setting that

avoids conflicting with the other ports. The default I/O base and IRQ for this COM port is

3F8H, IRQ4.

COM B

This option configures the serial port labeled on the front panel as COM B. The choices for I/O

base addresses and IRQs are: Disabled; 3F8H, IRQ4; 2F8H, IRQ3; 3E8H, IRQ4; 2E8H,

IRQ3; and Auto. Auto causes the System BIOS to choose a base address and IRQ setting that

avoids conflicting with the other ports. The default I/O base and IRQ for this COM port is

2F8H, IRQ3.

LPT Port

This option configures the parallel port labeled on the front panel as LPT. The choices for I/O

base addresses and IRQs are: Disabled; 378H, IRQ7; 278H, IRQ5; and Auto. Auto causes the

System BIOS to choose a base address and IRQ setting that avoids conflicting with the other

ports. The default I/O base and IRQ for this LPT port is 378H, IRQ7.

LPT Mode

This option sets the mode under which the LPT port operates. The selections are: Output only;

Bi-directional; and ECP. ECP is the default.

Diskette Controller

This option enables or disables the onboard floppy disk controller. The default is Enabled.

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Touch Panel Base Address

This option configures the touch panel serial port base address. The choices for I/O base address-

es are: Disabled; 3F8H; 2F8H; 3E8H; and 2E8H. The default is Disabled.

Touch Panel IRQ

This option is used to configure the touch panel serial port IRQ. The IRQ choices are: Disabled;

IRQ3; IRQ4; IRQ5; IRQ7; IRQ9; IRQ10; and IRQ11. The default is Disabled.

Local Bus IDE Adapter

This option enables or disables the onboard PCI bus IDE hard disk controller. The default is

Enabled.

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Power Menu

The options in this menu provide control over the power management facilities. Only about half

of the Power menu screen entries are actually visible at any one time; however, for illustrative

purposes, all of the Power menu entries are listed and annotated below.

System BIOS Power Management supported states are: Fully On, Standby mode (partial power

reduction), and Suspend mode (maximum power reduction).

Figure 21 — Power menu.

APM

This option enables or disables Advanced Power Management (APM). The default is Disabled.

Power Savings

This option enables and selects the kind of power management, or it can be used to disable

power management. The options are: Disabled; Customize; Maximum Power Savings;

Medium Power Savings; and Minimum Power Savings. The default is Disabled.

Standby Timeout

This option enables and sets the duration of inactivity required before the system is placed in

Standby mode, or it disables Standby Timeout. The options are: Disabled; 2 min; 15 min; 30

min; 1 hour; 2 hours; 3 hours; and 4 hours. The default is 15 min.

Suspend Timeout

This option enables and sets the inactivity duration required to elapse before the system is placed

in Suspend mode from Standby mode, or it disables Suspend Timeout. The options are the same

as for Standby Timeout. The default is 15 min.

Standby CPU Speed

This option enables or disables the changing of the CPU speed based upon the current power

management state. The options are: Disabled; LOW; MEDIUM; HIGH; and MAX. The

default is MEDIUM.

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Fixed Disk Timeout

This option enables and sets the duration of fixed disk access inactivity required before the sys-

tem shuts off the disk drive, or it disables Fixed Disk Timeout. The options are: Disabled; 1 min;

2 min; 3 min; 4 min; 5 min; 10 min; and 16 min. The default is Disabled.

CRT

This option is not user accessible. It enables or disables power management of the CRT and flat

panel during system entry into or exit from Standby mode. The default is OFF in Standby.

Standby Timer Reset Events

These options determine whether activity from the specified devices will cause the Standby

Timer to be reset.

Keyboard

This option enables or disables keyboard activity to reset the Standby Timer. The default

is Disabled.

Mouse

This option enables (or disables) mouse activity to reset the Standby Timer, and it selects

the IRQ that the mouse is bound to for that purpose. The options are Disabled;

PS/2 (IRQ12); COM1 (IRQ4); and COM2 (IRQ3). The default is COM1 (IRQ4).

Standby Break Events

This option enables or disables a Standby Break Event for the specified IRQ. A Standby Break

Event allows the system to run at full speed for the duration of the specified IRQ. Note that no

such event is associated with IRQ2.

IRQ

DEFAULT

Disabled

Auto

Disabled

Table 5.1 IRQ Standby Default Table

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Standby Wakeup Events

This option enables or disables the ability of the keyboard or mouse to cause a Standby Wakeup

Event—i.e., this option allows keyboard or mouse activity to return the system to full speed.

Keyboard

This option enables or disables the Standby Wakeup Event for the keyboard. The default

is Enabled.

Mouse

This option enables or disables the Standby Wakeup Event for the mouse and selects the

IRQ that the mouse is bound to for that purpose. The options are: COM1 (IRQ4);

COM2 (IRQ3); and Disabled. The default is COM1 (IRQ4).

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Exit Menu

The options in this menu allow the user to: save settings and exit, abandon changes and exit to

the system, and control the backup and restoration of CMOS RAM to the FBD.

Figure 22 — Exit menu.

Save Changes & Exit

This option saves the values that have been entered into CMOS and reboots.

Exit Without Saving Changes

This option discards the changes just made and reverts to the state when Setup was entered. The

system reboots with the old values.

Get Default Values

This option resets the Setup values to the original default values set at the factory, before any

suppliers or end users made changes.

Load Previous Values

This option loads the previous values that were in effect before the editing session started.

Save Changes

This option saves the edits made during a session.

Exit & Update BIOS

This option initiates a System BIOS update.

Backup CMOS to Flash

This option immediately saves current Setup settings to CMOS RAM and into FBD main block #1.

Restore CMOS from Flash

This option immediately restores CMOS RAM and updates current Setup settings from FBD

main block #1.

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Restore Condition

This option determines under what conditions the System BIOS will restore CMOS RAM from

FBD main block #1 when booting. The restore conditions are: Always; Never; and Bad CMOS.

The default is Never. After replacing the CMOS battery you can replace the lost information by

setting this parameter to Always or Bad CMOS and then exiting and rebooting. The CMOS will

be updated during the reboot. You can then reset this parameter to Never.

Clear Over Temperature Error

Selecting this clears the system Over Temperature Error once <enter> is pressed. An Over

Temperature Error is created when the internal temperature exceeds 50˚C, preventing damage to

the flat panel display. Should this condition persist, see the Problems and Suggestions section in

Appendix C.

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Chapter Six: Care and Cleaning

Maintenance Tips

The Clean Screen PC is a well designed unit that does not require any regular maintenance.

There are, however, a few tips we would like to pass along.

When installing and using the unit, make sure that nothing is blocking the vents. All circuitry

generates heat in normal operation and keeping the vents unblocked is essential for trouble-free

operation.

A combination of screen savers and power-saving routines will preserve the quality of the LCD

screen. Set a screen saver to come on after a few minutes of inactivity. Then use the hardware

BIOS Setup program (see Chapter Five) to turn off the display after a few more minutes. You

will save power and protect the display.

Cleaning Tips

The Clean Screen PC was designed to take rough treatment in busy hospitals. In addition to tak-

ing 50 g shocks, it also meets the tough UL2601 standard for safe operation. It can continue to

operate even while being cleaned in a normal fashion for a hospital environment, such as with a

saturated sponge or dampened, soft cloth. The UL2601 standard includes protection from stan-

dard cleaning chemicals and protection from liquids consistent with these cleaning procedures.

It has an IPX-1 rating per IEC529.

Approved cleaning solutions include:

Commercial or industrial grade general purpose cleaners (non-abrasive)

Isopropanol (70% isopropyl alcohol)

5% bleach solution (5% aqueous sodium hypochlorite)

1.6% aqueous ammonia

0.5% phenolic compounds

0.5% chlorhexidine in 70% isopropyl alcohol

Commercial or industrial grade glass cleaners

DO NOT USE acetone or acetone based cleaners.

Although such cleaning should be perfectly safe, we nevertheless recommend cutting power to

the unit whenever possible before cleaning. Although the Clean Screen and its power supply

meet UL2601 standards, your peripherals or wall socket may not.

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REFERENCE GUIDE

Appendix A: Product Specifications

General Specifications

The Clean Screen PC is an IBM compatible PC integrated with a color LCD screen. Utilizing

Intel’s Pentium processing power, the Clean Screen PC supports up to 128 MB of memory and

can use most 2.5" IDE hard disks. The Clean Screen offers a choice of either a 800 x 600, 12.1"

or 1024 x 768, 13.8" flat panel display. The unit has one parallel port (LPT1), one AT keyboard

port, one PCMCIA Type III (or two Type II), and one 16-bit ISA format ¹⁄2-card size expansion

port. There are two external serial ports (COM A and COM B) using high speed UARTs. The

unit is powered by a single, external power supply brick. Standard mounting options for the

Clean Screen include wall mounts and swing arms. The integrated PC/display unit is rated to

withstand shocks of up to 50 g. Both the unit and the power supply are UL2601 listed. They can

be wiped down without interrupting operation.

In short, the Clean Screen PC provides compact, rugged, and efficient PC support to medical,

industrial, and clean room applications.

EPM-1 Module

The processor, chipset, cache, DRAM, real-time clock and BIOS reside on a RadiSys EPM-1

daughter board. This board can be easily replaced for repair or upgrade. The two Dual SO

DIMM sockets support from 8–256 MB of 3.3V Fast Page mode or EDO DRAM modules. It

has a 512 KB write-back L2 Cache supporting pipelined burst SRAM. Its Phoenix BIOS allows

for power reduction by shutting down the display and disk drive power when no activity is

detected.

LCD Support

The standard Clean Screen color LCDs are the NEC NL8060BC31-01 12.1" 800 x 600 256k

color TFT-AMLCD Panel and the Sharp LQ14X03 13.8" 1024 x 768 256k color TFT-AMLCD

Panel.

VGA/Flat Panel Graphics Controller

VGA graphics support is provided by a Cirrus Logic CL-GD7555 with 2 MB of buffer DRAM.

PCMCIA Controller

A Cirrus Logic CL-PD6720 PCMCIA Host Adapter chip supplies the functionality of an Intel

82365SL PCMCIA interface, meeting PCMCIA 2.1/JEIDA 4.1 standards. The controller is also

connected to IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, IRQ14, and IRQ15. Interrupts

from PCMCIA cards or the 6720 Card Status Change circuitry may use any of these IRQs.

The PCMCIA slots support one or two Type I or II PCMCIA cards, or one Type III PCMCIA

card. The PCMCIA socket will only accept 5V PCMCIA cards (no 3.3V only cards).

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External Serial Ports

A National Semiconductor PC87336 chip is used to implement the two standard PC COM ports.

These COM ports are compatible with the standard 16450 and 16550 architectures. They are

labeled COM A and COM B and may be configured for any of the following ports:

• COM1 (I/O address = 3F8-3FF, IRQ4) (COM A default)

• COM2 (I/O address = 2F8-2FF, IRQ3) (COM B default)

• COM3 (I/O address = 3E8-3EF, IRQ4)

• COM4 (I/O address = 2E8-2EF, IRQ3)

The serial ports cannot share the interrupts with other devices. The COM3 and COM4 I/O

addresses are used for the touch screen controller, but a different IRQ is used.

Printer Port

A National Semiconductor PC87336 implements a standard PC parallel printer port. The port

meets the IEEE 1284 specification and supports ECP and EPP modes.

Floppy Disk Drive Port

The National Semiconductor PC87336 implements a PC floppy disk port which will support one

floppy disk drive. The port includes +12 V and +5 V to power the disk drive, which will be cur-

rent limited by Raychem Polyfuses to 1 A max. The connector for this port is unique to the Clean

Screen, so a Planar supplied drive with custom cables should be used. Only pre-formatted

diskettes should be used.

Sound Blaster Compatible Sound System

Sound Blaster^™compatible sound is provided by an ESS ES1688 sound controller using built-in

speakers or through a 3.5 mm miniphone jack for headphones ranging from 32–300 Ω. 3.5 mm

miniphone jacks are also provided for stereo line-level input and monaural microphone input.

When a headphone is plugged into the jack the internal speakers will not be driven.

Optional Resistive Touch Screen Controller

Optional touch screen support is provided by an ELO TouchSystems E271-COACH^™controller.

If your Clean Screen has a touch screen, please refer to the manual included with the touch

screen drivers. An on-board interface to resistive touch screens is incorporated into the CPU

board, emulating a ELO TouchSystems E271-2201 PC-bus controller. This is accomplished by

using the ELO TouchSystems E271-COACH serial controller directly connected to a 16C552

UART. The COM port address and IRQ can be set via software as a standard COM port

(COM1, 2, 3 or 4), using IRQ3, 4, 5, 7, 9, 10, or 11.

Thermostatic Switch/Temperature Sensor

An Analog Devices AD22105 thermostatic switch supports the temperature sensor circuit on the

main board to allow the system to be shut down in an over temperature condition. The switch is

used to detect when the internal ambient air exceeds approximately 50°C (±3°C). When the tem-

perature exceeds 50°C the BIOS will place the Pentium^™processor in a Standby mode. The Over

Temperature Error fault can only be cleared by entering the BIOS Setup during power-up (refer

to Chapter 5: BIOS Setup, Exit Menu). The switch has a built in hysteresis of approximately

4°C to prevent rapid thermal on/off cycling.

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Environmental Specifications

Operating Temperature

+10°C to +40°C

20 to 80% RH non-condensing

50 g

Operating Humidity

Operating Shock

EMI Standards Conducted Limits

FCC CFR 47, Part 15, Class A

EN 55022 Class A

UL and C-UL Safety Certification (File# E186047)

United States Standards

Canadian Standards

UL2601 and IEC 601-1-1

C22.2 No. 601.1-M90

and C22.2 No. 601.1.1-94

EC Conformity for Electrical Safety Standards

Connectors

EN 60950:1992

Commonly used external connections

to be drip proof

Power Supply

The Clean Screen is available with either a low leakage UL2601 listed supply for use in North

America (90–120 VAC at 57–63 Hz) or a European (200–240 VAC at 47–53 Hz) TUV listed

switching power supply. The power supply has a standard IEC male power inlet adapter. An

approved low leakage power cord must be used with the UL2601 listed power supply.

North America

European

Line Voltage

Line Frequency

Power Output

Line Current

Safety

90–120 VAC RMS

57–63 Hz

90 W max

200–240 VAC RMS

47–53 Hz

72 W max

2 A max

TUV—EN60950

VDE VFG.243 Class A

2 A max

UL1950, UL2601, CSA22.2, 1402C

FCC CFR 47, Part 15, Class A

EMI

Power connector pinout:

Description

-12 VDC

GND

+12 VDC

Appendix A: Product Specifications 33

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Appendix B: Programming Interface

Memory Map

Range

0 to 640K

CPU address

00000000-0009FFFF

Region

DRAM

Cached

yes

640K to 768K

768K to 816K

816K to 896K

896K to 1M

1M to 8M

000A0000-000BFFFF VGA memory

000C0000-000CBFFF Shadowed VGA BIOS

000CC000-000DFFFF Unused — Available for ISA bus BIOS Setup

000E0000-000FFFFF Shadowed System ROM BIOS

yes

00100000-007FFFFF

00800000-00FFFFFF

01000000-01FFFFFF

02000000-03FFFFFF

DRAM

If no DRAM, ISA memory

DRAM

If no DRAM, ISA memory

DRAM

If no DRAM, ISA memory

DRAM

8M to 16M

16M to 32M

32M to 64M

yes

If no DRAM, ISA memory

64M to (4.0G–512K) 04000000-FFF7FFFF PCI bus/ISA bus alias

Top 512K–16K

Top 16K

FFF80000-FFFFBFFF System ROM BIOS

FFFFC000-FFFFFFFF Boot Block ROM BIOS

Assigned and Available IRQs

Com2

Com1

Real

Time

IDE

Hard

Keyboard Cascade

Com3

Touch

Screen

Sound

Blaster

Floppy

Disk

Numeric

Timer Controller Interrupt Com4

LPT

Clock Coprocessor Disk PCMCIA Available

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ8

IRQ9

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

N O T A V A I L A B L E

D indicates factory default, X indicates optional or available IRQs

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DMAs

PCS PC-compatible DMA channels:

DMA0

8-bit

IEEE1284 ECP port or Sound Blaster

IEEE1284 ECP port (BIOS Setup) or Sound Blaster

Floppy Disk Controller

Sound Blaster

DMA0–DMA3 cascade

unassigned

DMA1

DMA2

DMA3

DMA4

DMA5

DMA6

DMA7

16-bit

unassigned

I/O Address List

Never attempt to access an I/O address for which no device exists.

I/O Address

0000 to 000F

0020 to 0021

0040 to 0043

0060 to 0064

0070 to 0071

0080 to 008F

0094 to 009F

00A0 to 00A1

00B2 to 00B3

00C0 to 00DE

00F0 to 00FF

0102 to 010F

0220 to 022F

02E8 to 02EE

02F8 to 02FE

0378 to 037F

0388 to 038B

0398 to 0399

03B4 to 03DA

03E8 to 03EE

03F0 to 03F7

03F8 to 03FE

0CF8 to 0CFF

46E8 to 46E9

Device

DMA controller

Interrupt controller

System timer

Keyboard controller, NMI status and control is at 0061

Real-time clock, NMI mask

DMA bank register

VGA controller

Interrupt controller

Power Management

DMA controller 2

Coprocessor

VGA controller

Sound generator

Serial port COM4

Serial port COM2

Parallel port

Sound generator

Super I/O #1

VGA controller

Serial port COM3

Floppy disk controller

Serial port COM1

PCI bus controller

VGA controller

Appendix B: Programming Interface 35

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Appendix C: Troubleshooting

Anti-Virus Alert

Please note that you should run an anti-virus program whenever your system exhibits problems.

Although the cause of the problem may not be a virus, you could save considerable time and

effort if your system does turn out to be infected. Many virus programs display intermittent

symptoms that seem to be restricted to the hardware, the software, or the operating system. A

virus may also exhibit different symptoms at different times.

Troubleshooting Procedure

This section provides a step-by-step troubleshooting procedure to identify a problem and locate

its source.

Turn off the system and any peripheral devices before you disconnect

peripheral cables from the system. Otherwise you can permanently damage

the system or the peripheral devices.

1. Disconnect all external peripherals from the system, except for the keyboard.

2. Make sure the system is plugged into a properly grounded power outlet.

3. Make sure your keyboard is correctly connected to the system.

4. If the operating system normally loads from the hard disk drive, make sure there is no diskette

in the floppy drive. If the operating system normally loads from a floppy diskette, insert the oper-

ating system diskette into the drive.

5. Turn on the system. If the power indicator does not light, but the system seems to be operat-

ing normally, the indicator is probably defective.

6. Monitor the power-on self test (POST) execution on the display. Each time you turn on the

system, the POST checks the Clean Screen, memory, keyboard, and certain peripheral devices.

Check the following during the POST:

a. If the POST does not detect any errors, the system beeps once and boots up.

b. Errors that do not prevent the boot process (non-fatal errors) display a message

that looks similar to the following:

Error Message Line 1

Error Message Line 2

Press <F1> to continue,

Press <F2> for Setup,

<Esc> to Boot

You can note the error and press <esc> to resume the boot-up process or <F2> to

enter Setup.

c. Errors that prevent the boot process from continuing (fatal errors) are communi-

cated by a series of audible beeps. If this type of error occurs, refer to the error

codes and messages listed at the end of this chapter.

Confirm that the operating system has loaded.

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Boot Failures

The System BIOS attempts to display an error message on the display and halts when it

encounters the following error conditions.

1. Fixed disk error

Causes:

• No drive connected

• Configured for 0 cylinders

• Controller reset failed

• Drive not ready

• Track 0 seek timed out

• Drive initialization failed

• Drive recalibration failed

• Last track seek failed

2. CMOS checksum failed

Causes:

• CMOS checksum failed

3. Timer error

Causes:

• System timer (0) failed

4. I/O error

Causes:

• I/O conflicts exist for serial and parallel ports, hard disk (any or all)

5. Over Temperature Error

Causes:

• Internal temperature exceeded 50˚C causing the system to shut down

6. Other error

Causes:

• Peripheral components IRQ conflicts

The System BIOS prints an error message but does not halt when it encounters the following

error conditions.

1. RTC error

Causes:

• RTC lost power

2. CMOS error

Causes:

• RTC battery failed

3. Configuration error

Causes:

• User BIOS Extension Region X will exceed DFFFFH

Appendix C: Troubleshooting 37

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Problems At Initial System Startup

Problems that occur at initial start-up are usually caused by incorrect installation or configura-

tion. Hardware failure is a less frequent cause.

______ Are all cables correctly connected and secured?

______ Are the configuration settings correct in Setup?

______ Are all drivers properly installed?

______ Are all jumper and switch settings on add-in boards and peripheral devices configured

correctly? For the valid settings, see the documentation shipped with these devices.

Ensure that there are no conflicts; for example, an add-in board and on-board

peripheral sharing the same interrupt.

______ Are you using the supplied power supply?

______ Are add-in boards and the disk drive installed correctly?

______ I s there a keyboard attached?

______ I s a bootable diskette installed in drive A?

______ I f the system has a hard disk is it properly formatted or defined?

______ Are all SO DIMMs installed correctly? Try reseating the SO DIMMs.

______ I s the operating system properly loaded? See the operating system documentation.

Problems After the System Has Been Running Correctly

After the system hardware and software have been running correctly, new problems often indi-

cate equipment failure. Go through the checklist below to see if the situation is one that may be

easily corrected. If the problem recurs after you have checked and corrected all of these items,

refer to the troubleshooting procedures (see Troubleshooting Procedure in this chapter).

______ I f you are running the software from a diskette, try a new copy.

______ I f you are running the software from a hard disk, try running it from a diskette. If the

software runs correctly, there may be a problem with the copy on the hard disk.

Reinstall the software on the hard disk and try again. Make sure all the necessary files

are installed.

______ Tr y clearing CMOS RAM and running Setup.

______ I f the problems are intermittent, there may be a loose cable, dirt in the keyboard (if

keyboard input is incorrect), a marginal power supply, or other random component fail-

ures.

______ A transient voltage spike, power outage, or brownout may have occurred. Symptoms of

voltage spikes include a flickering video display, unexpected system reboots, and lack

of system response to user commands. Reload the software and try again.

______ Voltage spikes can occasionally cause the heads of the disk drive to contact the disk.

This can corrupt or destroy data files. If you are experiencing voltage spikes on the

power line, install a surge suppressor between the power outlet and the system power

cord.

______ Tr y reseating the SO DIMMs.

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Problems Running New Application Software

Problems that occur when you install or run new application software are usually related to the

software. Faulty equipment is much less likely, especially if other software runs correctly. In

some instances newly installed software may affect a previously installed software package. Go

through the checklist below to see if the situation is one that may be easily corrected. If the prob-

lem persists after you have checked and corrected all of these items, contact the software ven-

dor’s customer service representative.

______ Does the system meet the minimum hardware requirements for the software? Refer to

the software documentation.

______ I s the software an authorized copy? Unauthorized copies often do not work. Obtain an

authorized copy of the software.

______ I f you are running the software from a diskette, is it a good copy?

______ I f you are running the software from a hard disk, is the software correctly installed?

Were all necessary procedures followed and files installed?

______ Are the correct device drivers installed?

______ Are the correct video drivers installed?

______ I s the software correctly configured for the system?

______ Are you using the software correctly?

Problems Operating Add-In Boards

Problems related to add-in boards are usually related to improper board installation or interrupt

and address conflicts. Go through the checklist below to see if you can correct the problem. If

the problem persists after you have checked and corrected all of these items, contact the board

vendor’s customer service representative.

______ Did you install the add-in board according to the manufacturer’s instructions? Check

the documentation that came with the board.

______ Are all cables installed properly?

______ Check IRQ configuration.

______ Check memory address range.

______ I f using an ISA legacy board that requires shared memory between C8000H—DFFFH,

run Setup and enable shared memory for the appropriate memory space.

Appendix C: Troubleshooting 39

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Problems Operating PCMCIA Cards

Problems related to PCMCIA cards are usually related to improper card installation or interrupt

and address conflicts. Go through the checklist below to see if you can correct the problem. If

the problem persists after you have checked and corrected all of these items, contact the card

vendor’s customer service representative.

______ Did you install the PCMCIA card according to the manufacturer’s instructions? Check

the documentation that came with the card.

______ I s there PCMCIA card service software loaded on the unit?

______ I s the PCMCIA card recognized? Is it supported by your card service software?

______ Has the PCMCIA driver been enabled?

______ Does your PCMCIA card conform to PCMCIA 2.1/JEIDA 4.1 standards? Check the

documentation that came with the card.

______ Check IRQ configuration.

______ Check memory address range.

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Problems and Suggestions

Contact your service representative if the suggested actions do not solve the problem.

What happens

What to do

Application software problems

Make sure all cables are installed correctly.

Verify that your system hardware configuration

is set correctly. In Setup, check the values

against the system settings you recorded

previously. If an error is evident (for example,

the wrong type of drive is specified), make the

change in Setup and reboot the system. Record

your change.

Make sure the software is properly configured

for the system. Refer to the software documen-

tation for information.

Try a different copy of the software to see if

the problem is with the copy you are using.

If other software runs correctly on the system,

contact the vendor of the software that fails.

If you check all of the above with no success,

try clearing CMOS RAM and reconfiguring

the system. Make sure you have your list of

system settings available to re-enter, as clear-

ing CMOS RAM sets the options to their

default values.

Characters on-screen are distorted

or incorrect

Make sure the brightness and contrast controls

are properly adjusted.

Make sure the correct display drivers have

been loaded.

Make sure the display resolution is set correct-

ly to the product you’ve purchased.

Characters do not appear on screen

CMOS RAM settings are wrong

Reboot the system.

If system settings stored in CMOS RAM

change for no apparent reason (for example,

the time of day develops an error), the backup

battery may no longer have enough power to

maintain the settings. Replace the battery.

Diskette drive light does not go on

when drive is in use or is tested by POST

Make sure the power and signal cables for the

drive are properly installed.

Check that the drive is properly configured and

enabled in Setup.

Hard drive light does not go on when drive

is in use or is tested by POST

Check that the drive is properly configured and

enabled in Setup.

Appendix C: Troubleshooting 41

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What happens

What to do

System does not power-up

Check AC power receptacle.

Check plug into power adapter.

Check plug into Clean Screen head.

Check fuses.

Power-on light does not go on

If the system is operating normally, the light

may be defective.

Prompt doesn’t appear after system boots

System halts before completing POST

See Problems at Initial System Start-up.

This indicates a fatal system error that requires

immediate service attention. Note the screen

display and write down any beep code emitted.

Provide this information to your service repre-

sentative.

System over temperature error

Check to see nothing is blocking the rear cool-

ing vents.

Check internal processor cooling fan.

Enter Setup <F2> to Exit menu, select Clear

Over Temperature Error and press <enter>.

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Error and Information Messages

The rest of this chapter describes beep codes and error messages that you might see or hear when

you start up the system.

Note: In all cases, if the problem persists, call your service representative.

Error Message / Beeps

Explanation

Short beep (1 ➝ 2 ➝ 2 ➝ 3 times)

Short beep (1 ➝ 3 ➝1 ➝ 1 times)

Hardware error. Unplug the Clean Screen and

contact your Planar Customer Service Center.

Short beep (1 ➝ 3 ➝ 1 ➝ 3 times)

Short beep (1 ➝ 3 ➝ 4 ➝ 1 times)

Short beep (1 ➝ 3 ➝ 4 ➝ 3 times)

Short beep (2 ➝ 1 ➝ 2 ➝ 3 times)

Short beep (2 ➝ 2 ➝ 3 ➝ 1 times)

Address Line Short

Error in the address decoding circuitry on the

board.

Cache Memory Failure,

Do Not Enable Cache

Cache memory is defective.

CMOS Battery Failed

CMOS RAM is powered by a battery.

The battery power is low. Replace the battery.

CMOS Checksum Invalid

After CMOS RAM values are saved, a check-

sum value is generated for error checking.

The previous value is different from the current

value. Run Setup.

CMOS System Options Not Set

CMOS Time and Date Not Set

Diskette Boot Failure

The values stored in CMOS RAM are either

corrupt or nonexistent. Run Setup.

Run Setup to set the date and time in CMOS

RAM.

The boot disk in floppy drive A is corrupt. It

cannot be used to boot the system. Use another

boot disk and follow the screen instructions.

DMA Controller Error

Drive Not Ready Error

Error in the DMA Controller.

The BIOS cannot access the floppy drive.

Check all the appropriate connections after the

system is powered down.

Floppy Disk Controller Failure

Floppy Drive A: Failure

Floppy Drive B: Failure

The BIOS cannot communicate with the floppy

disk drive controller. Check all appropriate

connections after the system is powered down.

The BIOS cannot access drive A. Check all the

appropriate connections after the system is

powered down.

The BIOS cannot access drive B. Check all the

appropriate connections after the system is

powered down.

Appendix C: Troubleshooting 43

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Error Message

Explanation

Gate A20 Error

Gate A20 on the keyboard controller is not

working. Call for service.

Invalid Boot Diskette

The BIOS can read the disk in floppy drive A,

but cannot boot the system. Use another boot

disk.

Keyboard Controller Error

The keyboard controller has failed during

POST.

Keyboard is Locked ...

Please Unlock It

Some systems have an electronic key that

enables the user to lock the keyboard.

Keyboard Stuck Key Detected

Master DMA Controller Error

Master Interrupt Controller Error

There is a key pressed down.

Error in the master DMA channel.

Master Interrupt Controller failed during

POST.

Memory Size Decreased

Off Board Parity Error

The amount of memory on the Clean Screen is

less than the amount in CMOS RAM.

Run Setup.

Parity error in memory installed in an expan-

sion slot. The format is:

OFF BOARD PARITY ERROR ADDR

(HEX) = (XXXX)

XXXX is the hex address where the error

occurred.

Slave DMA Controller Error

Slave Interrupt Controller

Error in the slave DMA channel.

Slave Interrupt Controller failed during POST.

System Memory Size Mismatch

The amount of memory on the Clean Screen is

different than the amount in CMOS RAM.

Run Setup.

Timer Channel 2 Error

Most systems include two timers. There is an

error in timer 2.

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PCI Configuration Status and Error Messages

The following PCI messages are displayed as a group with bus, device, and function information.

Message

Explanation

Floppy Disk Controller Resource Conflict

The floppy disk controller has requested a

resource that is already in use.

NVRAM Checksum Error,

NVRAM Cleared

The ESCD data was reinitialized because of an

NVRAM checksum error. Rerun the ICU.

NVRAM Cleared By Jumper

The Clear CMOS DIP switch has been moved

to the ON position and CMOS RAM has been

cleared.

NVRAM Data Invalid, NVRAM Cleared

Parallel Port Resource Conflict

Invalid entry in the ESCD.

The parallel port has requested a resource that

is already in use.

PCI Error Log is Full

This message is displayed when more than 15

PCI conflict errors are detected. No additional

PCI errors can be logged.

PCI I/O Port Conflict

PCI IRQ Conflict

Two devices requested the same resource,

resulting in a conflict.

Two devices requested the same resource,

resulting in a conflict.

PCI Memory Conflict

Primary Boot Device Not Found

Two devices requested the same resource,

resulting in a conflict.

The designated primary boot device (hard disk

drive, diskette drive, or CD-ROM drive) could

not be found.

Primary IDE Controller Resource Conflict

Primary Input Device Not Found

The primary IDE controller has requested a

resource that is already in use.

The designated primary input device (key-

board, mouse, or other, if input is redirected)

could not be found.

Secondary IDE Controller Resource Conflict The secondary IDE controller has requested a

resource that is already in use.

Serial Port 1 Resource Conflict

Serial Port 2 Resource Conflict

Static Device Resource Conflict

Device Resource Conflict

Serial port 1 has requested a resource that is

already in use.

Serial port 1 has requested a resource that is

already in use.

A non-plug-and-play ISA card has requested a

resource that is already in use.

A non-plug-and-play ISA card has requested a

resource that is already in use.

Appendix C: Troubleshooting 45

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Resetting the System

To reset the system from the keyboard, press the key sequence:

You can also reset the system by shutting the system power off and then powering back up. To

do this:

1. Turn the power off.

2. Wait at least 20 seconds.

3. Turn the power on.

4. The system powers up and immediately begins the power-on self test (POST).

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Appendix D: Touch Screen (optional)

CMOS Configuration

If your Clean Screen has the optional touch screen installed you will need to enter into

CMOS Setup (press <F2>) and configure your touch screen controller.

Figure D.1 — Integrated Peripherals sub-menu.

1. Select the Advanced menu.

2. Select the Integrated Peripherals sub-menu and press <enter> to move into the sub-menu.

3. Once in the sub-menu you can configure the touch panel base address and IRQ. In most cases

3E8H and IRQ7 are available. Write these down as you may need to reference them later as you

run the ELO install program.

4. Exit by pressing the <escape> key.

5. Exit the CMOS Setup, remember to save your settings on exit.

6. After you have installed your operating system run the ELO install program following the

ELO touch screen documentation included with your IS Manager’s Kit. For additional instruc-

tions print the !read.me! file stored on the touch screen setup disk.

Technical Note: If you are unsuccessful installing the ELO drivers or if the touch screen

has other problems, please contact ELO’s technical support line at 423-220-4299 or

http:\\www.elotouch.com.

Appendix D: Touch Screen 47

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Appendix E: Technical Support

For Service

If your Clean Screen PC needs servicing, call Planar Advance Customer Service at

503-614-4126 between 8:00 AM and 5:00 PM Pacific Time, Monday through Friday.

You will need the unit’s serial number and a brief description of the problem to receive a RMA

number.

If a repair is required, please return the product for service using the original shipping contain-

er (if possible) and clearly mark the RMA number on the outside of the box.

Returns will not be accepted without an assigned RMA number. Include a description of the con-

figuration at the time of malfunction, including network configuration, PCMCIA card, mouse

type and drivers, cabling (if other than that supplied), software program in use, and a description

of the symptoms.

In-transit damage is not covered by the warranty. We suggest you always insure your shipment.

Planar will only pay for the return shipment by surface transportation. It is the responsibility of

the sender to prepay transportation charges.

For Further Information and Driver Updates

Contact the individual manufacturers either directly or on the Web. Some useful URLs are:

Planar Advance, Inc.

Cirrus Logic, Inc.

ELO TouchSystems, Inc.

Phoenix Technologies, Ltd.

http://www.planar.com

http://www.cirrus.com

http://www.elotouch.com

http://www.phoenix.com

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U.S. & Canada:

European & Far East Sales:

Planar International Ltd.

Olarinluoma 9

Planar Display Solutions

13950 SW Karl Braun Dr.

P.O. Box 4001

P.O. Box 46

Beaverton, Oregon 97076 -4001

Tel: (503) 614 - 4100

Fax: (503) 614 - 4194

FIN -02201 Espoo, Finland

Tel: 358 0 42001

Fax: 358 0 422143

WCI

11/ 97

Part Number: 025000500

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