PT2245PW
Touch Screen Monitor
USER’S GUIDE
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Table of Contents
Usage Notice
Precautions ................................................................................................................. 1
Introduction
About PT2245PW Series ............................................................................................. 2
Touch Screen for PT2245PW ...................................................................................... 2
Package Overview ...................................................................................................... 3
Installation
Product Overview ........................................................................................................ 4
Front View............................................................................................................... 4
Bottom View (Without Stand) .................................................................................. 4
VESA Mount for Your Monitor ...................................................................................... 5
Start Your Installation .................................................................................................. 6
Connecting the Display (Figure 8.1)............................................................................. 7
(Figure 8.1) ............................................................................................................. 8
User Controls
Side Panel Controls..................................................................................................... 9
How to Use the OSD Menus .......................................................................................10
On-Screen Display Menus ..........................................................................................11
Appendix
Troubleshooting..........................................................................................................12
Warning Signal ...........................................................................................................13
No Signal................................................................................................................13
Going to Sleep........................................................................................................13
Out of Range..........................................................................................................13
Product Dimensions ...................................................................................................14
Compatibility Modes ...................................................................................................16
Touch Screen Driver Installation .................................................................................17
PT2245PW Calibration Instruction ..........................................................................18
PT2245PW Install Instruction..................................................................................20
Technical Support.......................................................................................................21
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Usage Notice
!
!
Warning - To prevent the risk of fire or shock hazards, do not expose
this product to rain or moisture.
Warning - Please do not open or disassemble the product as this may
cause electric shock.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do:
• Turn off the product before cleaning.
• Touch screen surface may be cleaned using a soft clean cloth moistened with mild window
glass commercial cleaners or 50/50 mixture of water and isopropyl alcohol.
• Use a soft cloth moistened with mild detergent to clean the display housing.
• Use only high quality and safety approved DC adapter.
• Disconnect the power plug from outlet if the product is not going to be used for an
extended period of time.
Don’t:
• Do not touch the Display screen surface with sharp or hard objects.
• Do not use abrasive cleaners, waxes or solvents for your cleaning.
• Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
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Introduction
About PT2245PW Series
The PT2245PW Series is a 21.5" flat panel screen with an active matrix, thin-film
transistor (TFT) edge-lit LED LCD.
This unit is to be used as commercial and light industrial equipment only.
Features include:
• Direct Analog signal input
• Direct Digital signal input
• Active matrix TFT LCD technology
• 1920 x 1080 resolution
• 21.5" viewable display area - 16:9 aspect ratio
• 31.47 ~ 82.3 KHz horizontal scan
• 56 ~ 75 Hz high refresh rate
• 0.24795mm x 0.24795mm pixel pitch
• Auto adjustment function
• Multilingual OSD user control
• 100 mm VESA mount
• Removable base for flexible mounting solutions.
• Touch screen with USB controller
Touch Screen for PT2245PW
• Number of Touch Points: 10
• Projected Capacitive touch screen for finger input only
• Surface: Glare treatment
• Interface: USB controller
• Transmittance: 90%±5%
• HID: Windows® 7/8
• Driver: VISTA, XP, 2000, CE, XP Embedded,
®
Linux kernel 2.6.x (32 bit & 64 bit), Apple Mac OS
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Package Overview
LCD Display
Power Cord
DVI-D Cable
Landing Strip
VGA Signal Cable
DC Power Supply
Cable Cover Screw
USB Cable ( A to B)
xxxxxxxxx /
xxxxxxxxx
xxxxxxxxx
USER’S GUIDE
www
.planartouch.com
User’s Guide
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Installation
Product Overview
• Front View
• Bottom View (Without Stand)
DC IN
USB
DVI
VGA
RJ-Type
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VESA Mount for Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface
standard which defines a physical mounting interface for flat panel monitors, and
corresponding with the standards of flat panel monitor mounting devices, such as wall and
table arms. The VESA mounting interface is located on the back of your monitor.
To mount the monitor on a UL certified swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
100.0 mm
Slots(X6)
VESA
Mounting
Interface
!
Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw hole
is 8 mm. Please use four M4 screws diameter with proper length to mount your
monitor.
Please note: the mounting stand must be able to support at least 17.6 lbs (8Kg).
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Start Your Installation
Please follow these instructions so that you can hook up the cables to associated connectors.
1. Lay the display flat on an even surface.
2. Move the stand into position as seen in the step 1 diagram.
3. Remove the cable cover as seen in the step 2 diagram.
4. Connect the cables to the appropriate connectors as seen in the step 3 diagram.
5. Re-attach the cable cover. Take the screw (CBM M3x6) out of the accessory box, and
insert the screw into the cable cover and monitor as seen in the step 4 diagram.
Stt
e
e
p
p
21
Step 2
Step 3
DC IN
USB
VGA
DVI
Stt
e
e
p
p
24
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Connecting the Display (Figure 8.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the DC plug to the power connector on the monitor and the other end into an
electrical outlet (8.1).
3. Connect the D-SUB or DVI cable from the display’s D-SUB or DVI input connector to the
D-SUB or DVI connector of your host computer and tighten the screws (8.1).
4. Connect the USB cable from the USB port of your display to the USB port (8.1) of your
computer.
5. Configure the touch screen. Refer to the “Touch Screen Driver Installation” section on
page 17.
6. Once the touch screen is configured, the monitor is ready for use.
! Notice!
To ensure the display works well with your computer, please configure the display
mode of your graphics card to make it less than or equal to 1920 x 1080 resolution
and make sure the timing of the display mode is compatible with the LCD display.
We have listed the compatible “Video Modes” of your LCD display in the appendix
(on page 16) for your reference.
Applicable external power supply: Lite-On/PA-1051-0
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(Figure 8.1)
(Optional)
8
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User Controls
Side Panel Controls
Icon
Key Name
Menu
Up
Down
Select
Power
OSD
Key
Menu off status
Menu on status
Menu appear
Brightness
Menu disappear / return to main item
Main item select up / Adjust up
Contrast
Main item select down / Adjust down
Select sub-item function
Power On / Off
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How to Use the OSD Menus
Icon
Key Name
Menu
Up
Down
Select
Power
1. Press the “Menu” button to pop up the “on-screen menu” and press “Up” or “Down”
button to select among the five functions in the main menu.
2. Choose the adjustment items by pressing the “Select” button.
3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.
4. With the OSD menu on the screen, press the “Menu” button to return to the main menu
or to exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a pre-set time.
6. To Lock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press the “Menu” key; the OSD menu will open.
(b.) Press and hold the “Menu” key again with the OSD menu on the screen; the OSD
menu will disappear. Then press the “Power” key 1 time while the menu key is still
being pressed. The “Lock/Unlock” menu will appear for 3 seconds.
(c.) Use the “Select” key to select OSD or Power setting then set at “Lock” by pushing the
“UP” or “Down” button.
(d.) When the “UP” or “Down” button is released, the previous setting will be saved and
exit the “Lock/Unlock” menu automatically.
7. To Unlock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press and hold the “Menu” key then press the “Power” key simultaneously; the
“Lock/Unlock” menu will appear for 3 seconds.
(b.) Use the “Select” key to select OSD or Power setting then set at “Unlock” by pushing
the “UP” or “Down” button.
(c.) When the “Up” or “Down” button is released, the previous setting will be saved, and
the “Lock/Unlock” menu will close automatically.
Please note:
a. When the OSD Lock function is selected, this indicates that all the buttons except
the “power” button are now disabled.
b. When the Power Lock function is selected, the “Power” key is disabled. The user
cannot turn off the monitor with the “Power” key.
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On-Screen Display Menus
Main OSD Menu:
ITEM
CONTENT
Contrast
The monitor luminance level control.
The monitor backlight level control.
Brightness
Auto Adjust
Left/Right
Fine-tune the image to full screen automatically.
Moving screen image horizontal position to left or right.
Moving screen image vertical position to up or down.
The screen image horizontal dot clock adjustment.
The screen image pixel phase adjustment.
Up/Down
Horizontal size
Fine
OSD Left/Right
OSD Up/Down
OSD Time out
Moving OSD menu horizontal position to left or right.
Moving OSD menu vertical position to up or down.
OSD auto-disappear time selection.
OSD menu language selection. ( English, French, Japanese, Deutsch,
OSD Language
Spanish, Italian, Traditional Chinese and Simplified Chinese)
Factory Reset
RGB
Factory default value restored.
Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)
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Appendix
Troubleshooting
If you are experiencing trouble with the display, refer to the following. If the problem persists,
please contact your local dealer or our service center.
Problem: No image appears on screen.
► Check that all the I/O and power connectors are correctly and well connected
as described in the “Installation” section.
► Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
► Check to see if the resolution of your computer is higher than that of the display.
► Reconfigure the resolution of your computer to make it less than or equal to
1920 x 1080.
Problem: Image has vertical flickering line bars.
► Use “Horizontal size” to make an adjustment.
► Check and reconfigure the display mode of the vertical refresh rate of your
graphic card to make it compatible with the display.
Problem: Image is unstable and flickering
► Use “Fine” to make an adjustment.
Problem: Image is scrolling
► Check and make sure the VGA signal cable (or adapter) is securely connected.
► Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the display.
Problem: Vague image (characters and graphics)
► Use “Horizontal size” to make an adjustment. If this problem still exists, use “Fine”
to make an adjustment.
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Warning Signal
If you see warning messages on your screen, this means that the display cannot receive a
clean signal from the computer graphics card.
Below are the three kinds of Warning Signal. Please check the cable connections or contact
your local dealer or our service center for more information.
No Signal
This message means that the display has been powered on but it cannot receive any signal
from the computer graphics card. Check all the power switches, power cables, and VGA/DVI
signal cable.
Going to Sleep
The display is under the power saving mode. In addition, the display will enter power saving
mode when experiencing a sudden signal disconnecting problem.
The monitor can be activated by pressing any keyboard, triggering the mouse or touching
the screen.
Out of Range
This message means that the signal of the computer graphic card is not compatible with
the display. When the signal is not included in the “Video Modes” list we have listed in the
Appendices of this manual, the monitor will display this message.
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Product Dimensions
517.4 mm
► Front View
46.0 mm
► Side View
249.6 mm
► Top View
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Rotate
313.3 mm
► Front View
46.0 mm
► Side View
249.6 mm
► Top View
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Compatibility Modes
Mode
Resolution
720X400
H-Frequency(khz)
V-Frequency(hz)
IBM VGA
31.47
31.47
35.00
37.86
37.50
35.16
37.88
48.08
46.88
49.72
48.36
56.48
60.02
64.00
80.00
67.50
60.00
56.00
70.60
65.20
82.30
47.776
70
60
66
72
75
56
60
72
75
75
60
70
75
60
75
75
60
60
75
60
75
60
IBM VGA
640X480
Apple MacII
VESA VGA
VESA VGA
VESA SVGA
VESA SVGA
VESA SVGA
VESA SVGA
Apple Mac
VESA XGA
VESA XGA
VESA XGA
VESA SXGA
VESA SXGA
VESA SXGA
VESA SXGA
WXGA+
640X480
640X480
640X480
800X600
800X600
800X600
800X600
832X624
1024X768
1024X768
1024X768
1280X1024
1280X1024
1152X864
1280X960
1440X900
1440X900
1680X1050
1680X1050 (VGA only)
1280X768
WXGA+
WSXGA+
WSXGA+
VESA WXGA
WSXGA+
1920X1080
67.50
60
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Touch Screen Driver Installation
port for these operating systems: Windows® 7/8, VISTA, XP, 2000, CE,
XP Embedded, Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8 Multi
touch without driver)
Please Note:
1. The PT2245PW is Microsoft® Windows® HID (Human Interface Device)
compatible if you use the USB touch screen interface. No additional software driver is
required for general operation of the touch screen. A calibration tool can be installed for
improved touch position accuracy. See “Optional Calibration Tool Install” section for more
information.
2. For PT2245PW, the system requires 15 seconds for Windows 7/8 to process the touch
program while turning power on/off or plugging/unplugging USB cable.
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PT2245PW Calibration Instruction:
Calibrating the touch screen in Windows 7/8:
1. Tap the Start button, Control Panel and then Hardware and Sound.
2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.
3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the
program to make changes.
4. Follow the on-screen instructions to calibrate the touch screen.
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PT2245PW Install Instruction:
If you are using a PC running, Windows® 7/8, VISTA, XP, 2000, follow the
instructions below:
1. Power on the PC.
2. Make sure that the USB cable is connected to the computer.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running driver Linux kernel 2.6.x (32 bit & 64 bit),
follow the instructions below:
1. Power on the PC.
2. Make sure that the USB cable is connected to the computer.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running Windows® XP Embedded, follow the
instructions below:
Express:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
3. Be sure that your EWF is disabled. If your EWF is enabled, please disable the EWF by
using the EWF Manager command.
the step-by-step instructions as shown on the pop-up windows.
Custom:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
If you are using a PC running Windows® CE, follow the instructions
below:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
3. Using Platform Builder, build an image file by following the step-by-step instructions
If you are using a PC running Linux or Apple® Mac OS, follow the
instructions below:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
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Technical Support
Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other Planar products
visit our online store at www.PlanarOnline.com.
Technical Support
warranty information and access to Planar’s Technical Library for online trouble shooting.
To speak with Planar Customer Support please have you model and serial number available
and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.
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Planar Systems, Inc.
Customer Service
1195 NW Compton Drive
Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.
Hours: 24 hours a day, 7 days a week
© 2013 Planar Systems, Inc. 10/13 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.
020-1224-00B
820400300102
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