PT1945R / PT1945S / PT1945P
Touch Screen Monitor
USER’S GUIDE
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Table of Contents
Usage Notice
Precautions ............................................................................................................................ 1
Introduction
About PT1945R/PT1945S/PT1945P ..................................................................................... 2
Touch Screen for PT1945R ................................................................................................... 3
Touch Screen for PT1945S .. ................................................................................................. 3
Touch Screen for PT1945P .. ................................................................................................. 3
Package Overview ................................................................................................................. 4
Installation
Product Overview .................................................................................................................. 5
Front View .......................................................................................................................... 5
PT1945R/PT1945S Bottom View (Without Stand) ............................................................ 5
PT1945P Bottom View (Without Stand) ............................................................................ 5
Start Your Installation.............................................................................................................. 6
Connecting the Display (Figure 8.1)....................................................................................... 7
(Figure 8.1) ........................................................................................................................ 8
Kensington Security Slot ....................................................................................................... 9
VESA Mount Your Monitor.................................................................................................... 10
Remove the Deskstand ....................................................................................................11
User Controls
Side Panel Controls ............................................................................................................. 12
How to Use the OSD Menus ................................................................................................ 13
On-Screen Display Menus.................................................................................................... 14
Appendix
Troubleshooting ................................................................................................................... 15
Warning Signal .................................................................................................................... 16
No Signal ............ .............................................................................................................16
Going to Sleep ................................................................................................................. 16
Out of Range ................................................................................................................... 16
Product Dimensions ............................................................................................................. 17
PT1945R/PT1945S .......................................................................................................... 17
PT1945P........................................................................................................................... 18
Compatibility Modes............................................................................................................. 19
Touch Screen Driver Installation .......................................................................................... 20
PT1945R/PT1945S Optional Calibration Tool Install........................................................ 20
PT1945P Optional Calibration Tool Install........................................................................ 21
PT1945R/PT1945S Install Instructions............................................................................. 23
PT1945P Driver Install Instructions ................................................................................. 25
Technical Support ................................................................................................................ 26
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Usage Notice
!
!
Warning - To prevent the risk of fire or shock hazards, do not expose
this product to rain or moisture.
Warning - Please do not open or disassemble the product as this may
cause electric shock.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit.
Do:
• Turn off the product before cleaning.
• Touch screen surface may be cleaned using a soft clean cloth moistened with
mild window glass commercial cleaners or 50/50 mixture of water and isopropyl
alcohol.
• Use a soft cloth moistened with mild detergent to clean the display housing.
• Use only high quality and safety approved AC/DC adapter.
• Disconnect the power plug from AC outlet if the product is not going to be used for
an extended period of time.
Don’t:
• Do not touch the LCD display screen surface with sharp or hard objects.
• Do not use abrasive cleaners, waxes or solvents for your cleaning.
• Do not operate the product under the following conditions:
- Extremely hot, cold or humid environment.
- Areas susceptible to excessive dust and dirt.
- Near any appliance generating a strong magnetic field.
- In direct sunlight.
1
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Introduction
About PT1945R/PT1945S/PT1945P
The PT1945R/PT1945S/PT1945P is a 19" flat panel screen with an active matrix,
thin-film transistor (TFT) edge-lit LED liquid crystal display (LCD).
This unit is to be used as commercial and light industrial equipment only.
Features include:
• Direct Analog signal input
• Active matrix TFT LCD technology
• 1280 x 1024 SXGA resolution
• 19" viewable display area
• 31.47 ~ 80 KHz horizontal scan
• 56 ~ 75 Hz high refresh rate
• 0.294mm x 0.294mm pixel pitch
• Auto adjustment function
• Multilingual OSD user controls
• Kensington security slot
• 100 mm VESA mount
• Removable base for flexible mounting solutions.
• PT1945R - 5-wire resistive touch screen with dual RS-232 Serial/USB controller
• PT1945S - SAW touch screen with dual RS-232 Serial/USB controller
• PT1945P - Projected Capactive touch screen with USB controller
• Build-in audio-1W x 2
2
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Touch Screen for PT1945R
• Analog 5-wire resistive touch screen for finger and stylus input
• Surface: Anti-glare treatment
• Interface: Dual RS-232 Serial/USB controller
• Transmittance: 82%±5%
• HID: Windows® 7/8
®
• Driver: Windows 7/8, VISTA, XP, 2000, ME, 98, NT 4.0, CE, XP Embedded,
®
Linux kernel 2.6.x(32 bit & 64 bit), Apple Mac OS
Touch Screen for PT1945S
• Surface Acoustic Wave (SAW) touch screen for finger and stylus input
• Surface: Anti-glare treatment
• Interface: Dual RS-232 Serial/USB controller
• Transmittance: 92±5%
• HID: Windows® 7/8
®
• Driver: Windows 7/8, VISTA, XP, 2000, ME, 98, NT 4.0, CE, XP Embedded,
®
Linux kernel 2.6.x(32 bit & 64 bit), Apple Mac OS
Touch Screen for PT1945P
• Projected Capactive touch screen for finger input only
• Surface: Glare treatment
• Interface: USB controller
• Transmittance: 90±5%
• HID: Windows® 7/8
• Driver: VISTA, XP, 2000, CE, XP Embedded, Linux kernel 2.6.x (32 bit & 64 bit),
Apple® Mac OS
3
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Package Overview
Display
VGA Signal Cable
Power Cord
Audio-in Cable
RS-232 Cable
USB Cable ( A to B)
(PT1945R/PT1945S only)
xxxxxxxxx /
xxxxxxxxx
xxxxxxxxx
USER’S GUIDE
www
.planartouch.com
User’s Guide
Cable Cover Screw
Landing Strip
4
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Installation
Product Overview
• Front View
PT1945R/PT1945S
PT1945P
• PT1945R/PT1945S Bottom View (Without Stand)
AUDIO
AC IN
RS-232
VGA
USB
POWER SWITCH
• PT1945P Bottom View (Without Stand)
USB
AC IN
VGA
AUDIO
POWER SWITCH
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Start Your Installation
Please follow these instructions so that you can hookup the cables to associated connector.
1. Lay the display flat on an even surface.
2. Move the stand into position as seen in the step 2 diagram.
3. Remove the cable cover as seen in the step 3 diagram.
4. Connect the cables to the appropriate connectors as seen in the step 4 diagram. Use
step 4-1 diagram if using the RS-232 serial connector. Use the step 4-2 diagram if using
the USB connector.
5. Position all cables under the cover lip as seen in the step 5 diagram.
6. Re-attach the cable cover . Remove the screw (CBM M3x6) from the accessory box, and
insert the screw into the cable cover and monitor as seen in the step 5 diagram.
Step 2
Step 3
Step 4-1
Step 4-2
Power
Power
USB
Audio
RS-232
Audio
VGA
VGA
Step 5
6
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Connecting the Display (Figure 8.1)
To setup this display, please refer to the following figure and procedures.
1. Be sure all equipment is turned off.
2. Connect the AC power cord to the power connector on the monitor and the other end
into an electrical outlet (8.1).
3. Connect the D-SUB cable from the display's VGA input connector to the D-SUB
connector of your host computer and tighten the screws (8.1).
4. Connector the audio-in cable from the audio input port of your display to the audio out
port of your computer (8.1).
5. Connect the RS-232 or USB cable from the RS-232 or USB port of your display to the
RS-232 port or USB port (8.1) of your computer.
6. Configure the touch screen. Refer to the “Touch Screen Driver Installation” section on
page 20.
7. Once the touch screen is configured, the monitor is ready for use.
!
Notice!
To ensure the display works well with your computer, please configure the display
mode of your graphics card to make it less than or equal to 1280 x 1024 resolution
and make sure the timing of the display mode is compatible with the LCD display.
We have listed the compatible “Video Modes” of your LCD display in the appendix
(on page 19) for your reference.
7
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(Figure 8.1)
PT1945R/PT1945S
PT1945P
8
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Kensington Security Slot
The monitor can be secured to your desk or any other fixed object with Kensington lock
security products. The Kensington lock is not included.
9
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VESA Mount Your Monitor
This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface
standard which defines a physical mounting interface for flat panel monitors, and
corresponding with the standards of flat panel monitor mounting devices, such as wall and
table arms. The VESA mounting interface is located on the back of your monitor.
To mount the monitor on an UL-listed certified swing arm or other mounting fixture, follow the
instructions included with the mounting fixture to be used.
Slots (x4)
100.0 mm
VESA
Mounting
Interface
!
Warning!
Please select the proper screws!
The distance between the back cover surface and the bottom of the screw hole
is 11 mm. Please use four M4 screws diameter with proper length to mount
your monitor.
Please note: the mounting stand must be able to support at least 11 lbs ( 5Kg).
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Remove the Deskstand
Remove 4 screws and then remove hinge.
11
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User Controls
Side Panel Controls
Icon
key Name
Menu
Up
Down
Enter
Power
OSD
Menu off status
Key
Menu on status
Menu appear
Brightness
Mute
Menu disappear/ return to main item
Main item select up/ Adjust up
Main item select down/ Adjust down
Enter/Select sub-item function
Power On/Off
12
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How to Use the OSD Menus
Icon
Key Name
Menu
Up
Down
Enter
Power
1. Press the “MENU” button to pop up the “on-screen menu” and press “Up” or “Down” button
to select among the six functions in the main menu.
2. Choose the adjustment items by pressing the “Enter ” button.
3. Adjust the value of the adjustment items by pressing the “Up” or “Down” button.
4. With the OSD menu on screen, press “ Menu” button to return main menu or exit OSD.
5. The OSD menu will automatically close, if you have left it idle for a pre-set time.
6. To Lock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press “Menu” key , the OSD menu will pops upon display.
(b.) Press and hold the “Menu” key again with the OSD menu on the screen, the OSD
menu will disappear. Then press the “Power” key 1 time while the menu key is still
being pressed. The “Lock/Unlock” menu will appear for 3 seconds.
(c.) Use the “Enter” key to select OSD or Power setting then set at “Lock” by pushing the
“UP” or “Down” button.
(d.) When the “UP” or “Down” button is released, the previous setting will be saved and
exit the “Lock/Unlock” menu automatically.
7. To Unlock the OSD / Power menu buttons, please follow the instructions below.
(Please note: the monitor has to be turned ON with a valid signal pre-set)
(a.) Press and hold the “Menu” key then press the “Power” key simultaneously, the “Lock/
Unlock” menu will appear for 3 seconds.
(b.) Use the “Enter” key to select OSD or Power setting then set at “Unlock” by pushing the
“UP” or “Down” button.
(c.) When the “UP” or “Down” button is released, the previous setting will be saved and exit
the “Lock/Unlock” menu automatically.
Please note:
a. When the OSD Lock function is selected, this indicates that all the buttons except “power”
button are now disabled.
b. When the Power Lock function is selected, this indicates that the power key is disabled;
user can not to turn off the monitor by “Power” key.
13
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On-Screen Display Menus
Main OSD Menu:
ITEM
CONTENT
Contrast
The monitor luminance level control.
The monitor backlight level control.
Brightness
Auto Adjust
Left/Right
Up/Down
Fine-tune the image to full screen automatically.
Moving screen image horizontal position to left or right.
Moving screen image vertical position to up or down.
Horizontal size The screen image horizontal dot clock adjustment.
Fine The screen image pixel phase adjustment.
OSD Left/Right Moving OSD menu horizontal position to left or right.
OSD Up/Down
OSD Time out
Moving OSD menu vertical position to up or down.
OSD auto-disappear time selection.
OSD menu language selection. ( English, French, Japanese, Deutsch,
OSD Language
Spanish, Italian, Traditional Chinese and Simplified Chinese)
Factory Reset
RGB
Factory default value restored.
Color temperature selection. (9300K, 6500K, 5500K, 7500K, User)
Audio volume adjustment.
Volume
Mute
Audio On/Off control.
14
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Appendix
Troubleshooting
If you are experiencing trouble with the display, refer to the following. If the problem persists,
please contact your local dealer or our service center.
Problem: No image appears on screen.
► Check that all the I/O and power connectors are correctly and well connected
described in the "Installation" section.
► Make sure the pins of the connectors are not crooked or broken.
Problem: Partial Image or incorrectly displayed image.
► Check to see if the resolution of your computer is higher than that of the display.
► Reconfigure the resolution of your computer to make it less than or equal to
1280 x 1024.
Problem: Image has vertical flickering line bars.
► Use "Fine" to make an adjustment.
► Check and reconfigure the display mode of the vertical refresh rate of your graphic
card to make it compatible with the display.
Problem: Image is unstable and flickering
► Use "Horizontal size" to make an adjustment.
Problem: Image is scrolling
► Check and make sure the VGA signal cable (or adapter) is securely connected.
► Check and reconfigure the display mode of the vertical refresh rate of your
graphics card to make it compatible with the display.
Problem: Vague image (characters and graphics)
► Use “Fine” to make an adjustment. If this problem still exists,
use “Horizontal size” to make an adjustment.
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Warning Signal
If you see warning messages on your screen, this means that the display cannot receive a
clean signal from the computer graphics card.
Below are the three kinds of Warning Signal. Please check the cable connections or contact
your local dealer or Planar for more information.
No Signal
This message means that the display has been powered on but it cannot receive any signal
from the computer graphics card. Check all the power switches, power cables, and VGA
signal cable.
Going to Sleep
The display is under the power saving mode. In addition, the display will enter power saving
mode when experiencing a sudden signal disconnecting problem.
The monitor can be activated by pressing any key on the keyboard, triggering the mouse or
touching the screen.
Out of Range
This message means that the signal of the computer graphic card is not compatible with
the display. When the signal is not included in the “Video Modes” list we have listed in the
Appendices of this manual, the monitor will display this message.
16
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Product Dimensions
PT1945R/PT1945S
431.8 mm
► Front View
► Side View
67.0 mm
► Top View
249.6 mm
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PT1945P
► Front View
► Side View
► Top View
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Compatibility Modes
Mode
Resolution
H-Frequency (KHz)
V-Frequency (Hz)
IBM VGA
720 x 400
31.47
70
IBM VGA
VESA VGA
VESA VGA
VESA SVGA
VESA SVGA
VESA SVGA
VESA SVGA
VESA XGA
VESA XGA
VESA XGA
VESA SXGA
VESA SXGA
VESA SXGA
VESA SXGA
Apple Mac II
Apple Mac
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
1280 x 1024
1280 x 1024
1280 x 960
1152 x 864
640 x 480
832 x 624
31.47
37.86
37.50
35.16
37.88
48.08
46.88
48.36
56.48
60.02
64.00
80.00
60.00
67.50
35.00
49.72
60
72
75
56
60
72
75
60
70
75
60
75
60
75
66
75
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Touch Screen Driver Installation
The PT1945R/PT1945S is available with both RS232 and USB connections. The touch driver
XP, 2000, ME, 98, NT 4.0, CE, XP Embedded, Linux 2.6.x (32 bit & 64 bit),
Apple® Mac OS.
com/support for these operating systems: Windows® 7/8, VISTA, XP, 2000, CE,
XP Embedded, Linux kernel 2.6.x (32 bit & 64 bit), Apple® Mac OS. (Windows 7/8 Multi
touch without driver)
Please Note:
1. The PT1945R/PT1945S/PT1945P is Microsoft® Windows® HID (Human Interface
Device) compatible if you use the USB touch screen interface. No additional software
driver is required for general operation of the touch screen. A calibration tool can be
installed for improved touch position accuracy. See “Optional Calibration Tool Install”
section for more information.
2. For PT1945P, the system requires 15 seconds for Windows 7/8 to install/uninstall the
touch drivers while turning power on/off or plugging/unplugging USB cable.
PT1945R/PT1945S Optional Calibration Tool Install:
If you would like to use the Optional Calibration Tool, follow the instructions below. Please
note: the calibration tool supports Windows® 7/8, VISTA, XP, XP Embedded, 2000, 98 and
ME operating systems via USB only.
2. Select the monitor size and then model name.
3. Click on the “Load Utility” button that appears to the right of the model name.
4. The HID calibration tool will automatically open. From here the user can choose to do
the following:
a. 4 Points Calibration
b. 9 Points Linearization
c. 25 Points Linearization
d. Clear
e. Draw Test
f. Advanced. In the Advanced settings area the user may do the following:
i.
Adjust the Double Click Area.
ii. Enable auto right click and adjust the auto right click time.
iii. Choose to be either in the HID Mouse Mode or HID Digitizer Mode (Windows®
7/8 only).
iv. Simply click the “Apply” button once the settings are finalized.
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PT1945P Optional Calibration Tool Install:
Calibrating the touch screen in Windows 7/8:
1. Tap the Start button, Control Panel and then Hardware and Sound.
2. Under Tablet PC Settings, tap Calibrate the screen for pen or touch input.
3. On the Display tab, under Display options, tap Calibrate and then Yes to allow the
program to make changes.
4. Follow the on-screen instructions to calibrate the touch screen.
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PT1945R/PT1945S Install Instructions:
If you are using a PC running Windows® 7/8, VISTA, XP, 2000, ME, 98,
NT4.0, follow the instructions below:
1. Power on the PC.
2. Be sure the USB or the RS-232 Serial cable is connected from the PC to the display.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running driver Linux kernel 2.6.x (32 bit & 64 bit),
follow the instructions below:
1. Power on the PC.
2. Be sure the USB cable is connected from the PC to the display.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running Windows® XP Embedded, follow the
instructions below:
Express:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Be sure that your EWF is disabled. If your EWF is enabled, please disable the EWF by
using the EWF Manager command.
the step-by-step instructions as shown on the pop-up windows.
Custom:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
If you are using a PC running Windows® CE, follow the instructions
below:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
3. Using Platform Builder, build an image file by following the step-by-step instructions
If you are using a PC running Linux or Apple® Mac OS, follow the
instructions below:
1. Power on the computer.
2. Make sure that the RS232 or USB cable is connected to the computer.
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When changing the Touch Interface (RS-232 or USB), please follow
instructions below.
1. Uninstall the touch driver.
2. Re-start the computer.
3. Remove the original Touch Interface (RS-232 or USB).
4. Connect the computer to the Touch Interface (RS-232 or USB) that you would like to use.
5. Install the Touch driver, then follow the step-by-step instructions as show on monitor.
PLEASE NOTE!
Don’t plug in both the RS-232 and USB cables!
Doing so may cause a driver conflict, making your touch screen inoperable.
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PT1945P Driver Install Instructions:
If you are using a PC running, Windows® 7/8, VISTA, XP, 2000, follow the
instructions below:
1. Power on the PC.
2. Make sure that the USB cable is connected to the computer.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running driver Linux kernel 2.6.x (32 bit & 64 bit),
follow the instructions below:
1. Power on the PC.
2. Make sure that the USB cable is connected to the computer.
4. Follow the step-by-step instructions as shown on the pop-up windows.
If you are using a PC running Windows® XP Embedded, follow the
instructions below:
Express:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
3. Be sure that your EWF is disabled. If your EWF is enabled, please disable the EWF by
using the EWF Manager command.
the step-by-step instructions as shown on the pop-up windows.
Custom:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
If you are using a PC running Windows® CE, follow the instructions
below:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
3. Using Platform Builder, build an image file by following the step-by-step instructions
If you are using a PC running Linux or Apple® Mac OS, follow the
instructions below:
1. Power on the computer.
2. Make sure that the USB cable is connected to the computer.
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Technical Support
Cables and Accessories
To find cables and accessories for your Planar monitor, touch screen or other Planar products
visit our online store at www.PlanarOnline.com.
Technical Support
warranty information and access to Planar’s Technical Library for online troubleshooting.
To speak with Planar Customer Support please have you model and serial number available
and dial:
Planar Support
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the US.
Hours: 24 hours a day, 7 days a week.
Toll or long distance charges may apply.
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Planar Systems, Inc.
Customer Service
1195 NW Compton Drive
Beaverton, OR 97006-1992
Tel: 1-866-PLANAR1 (866-752-6271) or +1 503-748-5799 outside the United States.
Hours: 24 hours a day, 7 days a week
© 2013 Planar Systems, Inc. 10/13 Planar is a registered trademark of Planar Systems, Inc.
Other brands and names are the property of their respective owners.
Technical information in this document is subject to change without notice.
020-1022-00G
820490065107
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