MediaStream Media Gateway
Version 2.50
Installation, Setup, and Operations Guide
®
Pinnacle Systems, Inc.
280 N. Bernardo Avenue
Mountain View, CA 94043
June, 2005
P/N 37T100105
REV. D
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Official Notices and Warranties
Software License Agreement
IMPORTANT—READ CAREFULLY: This Software License Agreement is a legal agreement
between You and Pinnacle (or its suppliers). This System contains certain Pinnacle computer
software (“Software”), associated media, printed materials, and electronic documentation. By
using the Software, You agree to be bound by the terms of this Software License Agreement. If
You do not agree to the terms of this Software License Agreement, Pinnacle is unwilling to
license the Software to You. In such case, You may not use or copy the Software. This system also
contains certain third party software, which is provided to You upon the condition that You agree
to the terms outlined in the third party software licenses included with the materials shipped with
the System.
License: Pinnacle grants to You a nonexclusive, personal, perpetual, nontransferable, limited
license to use the installed Software exclusively on hardware on which Pinnacle has loaded
the Software, or other hardware on which Pinnacle has authorized it to be loaded, but solely
in connection with the operation of Your internal business, and not for the benefit of any third
party. Such Software may only be enabled by Pinnacle or its authorized agent. Pinnacle and
its licensors retain all right, title and interest in and to all Software, but title to the media on
which the Software is delivered is transferred to You.
Restrictions: The Software is copyrighted and may contain material that is protected by
patent, trade secret or other laws pertaining to proprietary rights. You may not copy the Soft-
ware, except that it may make a single copy for archival purposes. You may not modify the
Software or permit or assist any third party in doing so. You may not decompile, reverse engi-
neer, disassemble, or otherwise reduce the Software to source code or other human-readable
form, or attempt or permit any third party to do so. Any violation of this Software license
shall be a material breach and shall immediately entitle Pinnacle to exercise any remedy that
may exist at law or in equity.
Copyright: All title and copyrights in the Software (and any copies thereof) and the accom-
panying printed materials are owned by Pinnacle. All rights not specifically granted under
this Software License Agreement are reserved by Pinnacle.
Limited Warranty: Pinnacle warrants that (a) the Software will perform substantially in
accordance with the published specifications for a period of one year from the date of receipt
and (b) any Pinnacle hardware will be free from defects in materials and workmanship under
normal use and service for a period of one year from the date of receipt.
This warranty will not apply to repair or replacement necessitated by accident, disaster,
improper or inadequate maintenance, customer or customer-supplied interfacing or machines,
unauthorized modifications or repairs, improper electrical current, misuse, abuse or improper
installation. This warranty is personal to You and may not be assigned or transferred. Pinna-
cle does not warrant that the Software will operate error-free.
THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY,
EXPRESS, IMPLIED OR STATUTORY THAT PINNACLE MAKES WITH RESPECT TO
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THE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PAR-
TICULAR PURPOSE AND NONINFRINGEMENT, ARE DISCLAIMED.
Limitation of Liability
PINNACLE SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES; FOR DAMAGES THAT DIRECTLY OR INDIRECTLY
ARISE FROM YOUR USE OF, OR INABILITY TO USE, THE SYSTEM; FOR
COMMERCIAL LOSS OF ANY KIND; FOR THE PROCUREMENT OF SUBSTITUTE
GOODS--WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL
THEORY, EVEN IF PINNACLE HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN ANY EVENT, PINNACLE’S LIABILITY SHALL BE LIMITED
TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SYSTEM GIVING RISE TO
ANY SUCH DAMAGE. THIS LIMITATION IS INTENDED TO LIMIT PINNACLE’S
LIABILITY AND SHALL APPLY NOTWITHSTANDING ANY FAILURE OF
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Liquid blue MSS 8000 NS Installation Guide
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Table of Contents
CHAPTER 1: INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
MediaStream Media Gateway Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ConnectPlus 1000 Gateway Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Liquid blue Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
MMG System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CHAPTER 2: SYSTEM CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Liquid blue Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Attach the Software Protection Dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Liquid Client Computer to LAN/WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ConnectPlus 1000 Gateway Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CHAPTER 3: INSTALLATION AND SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Install Liquid blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Begin the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the MMG Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure the FileZilla (FTP) server connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
To change the user and password: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
To change the home directory: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
FileZilla configuration for a PS100:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
To configure users: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configure Speed Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configure the MMG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing the MMG Server on the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Liquid Blue Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting Up a Timeline in Blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Editing While Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Audio Settings For Blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting up Blue Codecs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Preset 1: SD PS 420 IBBP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setup the Codec Preset 1 in the timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
XSend a sequence with 420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Preset 2: SD PS S422 IBBP and SD PS E422 IBBP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Setup the Codec Preset 2 in the timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
XSend a sequence with Standard 422 (s422) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
XSend a sequence with Extended 422 (e422). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Preset 3: SD MXF S422 I-Frame only and SD MXF E422 I-Frame only . . . . . . . . . . . . . . . . . . . 40
Setup the Codec Preset 3 in the timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
XSend a sequence with MXF Standard 422 (s422) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Preset 4: HD 420 IBBP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setup the Codec Preset 4 in the timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
XSend a sequence with HD420 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Preset 5: HD 422 IBBP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setup the Codec Preset 5 in the timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Contents
XSend a sequence with HD422 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
CHAPTER 4: WORKFLOW AND FILE TRANSFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the MMG Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transferring a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Files Pending Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Renaming Files & Partial Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Monitoring Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using XReceive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using XSend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Extracting Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
CHAPTER 5: WORKFLOW SCENARIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Workflow 1: XReceive From SAN to Blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Workflow 2: XSend from Blue to SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Workflow 3: XReceive from San to PS100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Workflow 4: XSend from PS100 to SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Workflow 5: MSI to Liquid blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
CHAPTER 6: TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
eVTR File Fails to Transfer into the SAN Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Transfer from Liquid blue to MSS Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Standard Transfer from MSS to Liquid blue Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Newcopy or Audio Demux from MSS to Liquid blue Fails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
6
Liquid blue MSS 8000 NS Installation Guide
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Chapter 1: Introduction
Pinnacle System’s MediaStream Media Gateway (MMG) solution provides the following
common production workflows:
•
•
•
Partial and full file copy from the SAN to a Liquid blue workstation and importing into Liquid
blue for editing while still actively transferring.
File transfer from a Liquid blue workstation to the SAN, where the file is played by a Media
Stream Server. A finished sequence can be fused to a file in a designated directory.
Newcopy (partial) and full file copies between MSS clusters controlled by the copyDLL.
System Overview
Pinnacle System’s MediaStream Media Gateway product is a client-server application that is used
for partial and full file transfers between MediaStream Server Cluster and Liquid blue
workstations, and between and within MediaStream Server Clusters. The MMG server
application is installed on a ConnectPlus 1000 gateway computer. The MMG client application is
installed on the Liquid blue workstation for the editing configuration, while the copyDLL controls
both full and newcopy operations between and within MediaStream Server Clusters. Additional
hardware components include one or more MSS 8000 NS servers and the MediaStream
Networked Storage System.
Liquid blue Application/MMG Client Application
Media Management Gateway (MMG) Server Application
MSS 8000 NS Servers
ConnectPlus 1000 Gateway
Networked Storage System
Liquid blue Workstation
Figure 1-1: System Overview
Note: High-volume production environments may require a second ConnectPlus 1000 gateway
and a dedicated Palladium Exchange computer for each gateway to manage their video transfers.
MediaStream Media Gateway Application
The MediaStream Media Gateway (MMG), a client-server application that you access via a
graphical user interface, controls file transfers using FTP (File Transfer Protocol) between a
stand-alone Liquid blue workstation and MSS 8000 NS servers.
MMG enables you to select clips for import into the Liquid blue workstation by file name and to
fuse and copy an edited file back to MediaStream Servers. Partial (subclip) transfers and audio
extraction are also supported.
The MMG client is installed on the Liquid blue workstation. The MMG server is installed on each
ConnectPlus 1000 gateway computer in the system.
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Chapter 1: Introduction
ConnectPlus 1000 Gateway Computer
The ConnectPlus 1000 gateway consists of a computer with an Intel processor that runs the
Microsoft Windows OS. It also includes a Fibre Channel card for connection to the storage arrays
via the Fibre Channel switches. This gateway connects the Liquid blue workstation with the
MediaStream Networked Storage Systems and the MSS 8000 NS server.
ConnectPlus 1000 provides high-speed connectivity with up to 300 Mbps performance over
industry-standard Gigabit Ethernet. Network data transfer is accomplished through Pinnacle’s
implementation of standard FTP.
Figure 1-2: ConnectPlus 1000 Gateway Chassis
Liquid blue Workstation
Pinnacle Liquid blue non-linear editing workstations deliver native support for major standard
video formats, resulting in format independence and eliminating transcoding and degradation by
recompression. Any combination of DV, DVCAM, DVCPRO25/50, MPEG-2, MPEG IMX,
Digital Betacam, and uncompressed D1/D5 can be used within a single timeline, all with real-
time playback. High-speed transfer via SDTI reduces capture and mastering time.
The Liquid blue application and the MediaStream Media Gateway client application are installed
on the Liquid blue workstation.
MMG System Requirements
•
MSS platforms supported: 900 NS, 8000 NS and 8000SI
•
•
MSS 900 NS: Release 2.22 or greater
MSS 8000 NS and MSS 8000si: Release 3.14 or greater
•
•
•
•
•
•
•
•
Connect Plus 1000: Version 3.03.7 or greater
MediaStream Server copyDLL: Version 4.9 or greater
MXF is MSS blue compatible MXF format (4ch/16bit)
Not supported on integrated ConnectPlus 1000/MSi PC of 8000si
Limit of one TCS server per ConnectPlus 1000
MMG must be loaded on source cluster
Liquid blue client 6.1 with Liquid Blue Service Pack 2 supported
Supported on ConnectPlus 1000 IBM 335 and Avnet GWY100 PCs
MMG Installation, Setup, and Operations Guide
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Chapter 1: Introduction
About This Guide
This Guide provides instructions for installing and configuring product-specific components of
the Pinnacle Systems MediaStream Media Gateway.
For instructions on setting up and configuring your MediaStream network and the ConnectPlus
1000 gateway, connecting your Liquid blue workstation components, and installing and working
with Palladium Exchange, see the specific documentation for these components that is included
with your system.
This Guide assumes that you have a working MediaStream network with a ConnectPlus 1000
gateway and that the Palladium Exchange application and the Liquid blue workstation application
has been installed.
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Chapter 1: Introduction
MMG Installation, Setup, and Operations Guide
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Chapter 2: System Connections
This chapter describes the connections for the Liquid blue workstation and the ConnectPlus 1000
gateway, which are connected to a networked storage system with one or more MSS 8000 NS
servers. For instructions on connecting your networked storage system, see your Liquid Reference
Manual and the MSS 8000 NS Installation and Site Guide.
VLAN to FSCs
VLAN Connection
to MSS 8000 NS /
MSS 900 NS / 8000si
Ethernet
Connect Plus 1000 NS
Fibre Channel
Connect to Any Port
Connect to Any Port
Gigabit Ethernet Switch
Fibre Channel Switches
Connection to
Storage Arrays
LAN/WAN
Liquid blue
Workstation
Figure 2-1: System Connection Overview
Liquid blue Connections
First, complete the steps for connecting the components of a stand-alone system. See your Liquid
Installation Guide for instructions on connecting the Liquid system.
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Chapter 2: System Connections
Figure 2-2 shows the connections between the Liquid blue workstation and other system
components.
Audio/Video Monitor
VGA Monitor
DV Tape I/O
PC
Liquid blue Box
.
LAN/WAN
PCI
Codec
in PC
Connections via
Liquid blue Box
Internal "R" Drive
for internal storage
of "rendered" media
?
Keyboard/Mouse
Digital VTR Tape I/O
Liquid blue Control
Figure 2-2: Liquid Connections to Other System Components
Attach the Software Protection Dongle
Before you connect the Liquid blue client computer to your network, you must attach a software
protection dongle to the back of the computer. The dongle is wrapped in plastic and packaged
with your Liquid computer. You may have a parallel port dongle or a USB port dongle.
USB Port
Parallel Port
Figure 2-3: Liquid blue Dongles
•
Attach the USB type of dongle to any USB port on the Liquid blue client computer (prefera-
bly in the back).
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Chapter 2: System Connections
•
Attach the parallel type of dongle to the parallel port in the back of the Liquid blue client com-
puter as shown in Figure 2-4. Tighten the thumbscrews on the parallel port dongle to ensure
that it is attached securely.
Dongle attached to
parallel port
Figure 2-4: Liquid Dongle Parallel Port Placement
Liquid Client Computer to LAN/WAN
Cable: Gb RJ-45 cable
Connection: The Liquid client computer’s on-board Gb Ethernet port to your network.
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Chapter 2: System Connections
Figure 2-5 shows the GNIC (Gb Ethernet) port on the Liquid client computer that connects to
your network.
Liquid Workstation Rear Panel
(enlarged)
GNIC Port
Figure 2-5: Liquid blue Workstation’s GNIC Port
ConnectPlus 1000 Gateway Connections
A Gigabit Ethernet port provides the LAN/WAN connection to your network. The Gigabit
Ethernet port is typically a standard RJ-45 Ethernet connection cable that you either connect to
any port on the Gigabit Ethernet Switch, or directly to the LAN/WAN.
See your ConnectPlus 1000 documentation for instructions on VLAN connections to the FSCs
(each gateway computer can be connected to the same port on each of the switches), and the
MediaStream 8000 NS servers and the Fibre Channel connections to the storage system:
Ethernet Port
Figure 2-6: Ethernet Port Location
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Chapter 3: Installation and Setup
The Liquid blue application and the MediaStream Media Gateway client application are installed
on the Liquid blue workstation. The MediaStream Media Gateway server application is installed
on the ConnectPlus 1000 gateway(s).
Install Liquid blue
This section covers the installation of Liquid blue v6.10 build 4190. Installation of Liquid Blue
Service Pack 2 build 4312 is also covered.
Begin the Installation
To install Liquid blue:
1. Insert the Liquid blue version 6.10 Installation CD in your CD-ROM drive. If the install exe-
cutable does not begin automatically, go to the main CD directory and double-click Liquid-
blue.Setup.exe.
2. Click Yes to accept the license agreement.
3. After the Welcome screen is displayed, click Next.
4. Complete the registration information (your name and company), and press Next
5. Select the TV Standard, Product options, and your language. Consult with Pinnacle Technical
Support if you have any questions.
Figure 3-1: Setup Options
6. In the Select Destination Directory for Temporary Render Files window, click Browse and
select your render directory.
7. In the Select the Directory for AV Capturing window, click the Browse button and select your
capture directory.
8. When the Ready to Install screen is displayed, click Next if you want to install the product
with your current selections. Click Back to make any changes in your selections before
returning to this screen and clicking Next to start the installation.
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Chapter 3: Installation and Setup
9. A progress bar shows the percentage of the installation completed.
Figure 3-2: Installation Progress Bar
10. Enter your serial number as shown in Figure 3-3. The Serial number is located on the Blue
installation CD sleeve. If you can not locate your serial number, call Pinnacle technical
support.
Figure 3-3: Serial Number Dialog
11. After Liquid blue is installed, files are extracted for the TitleDeko setup. When prompted,
select the language for the setup and click OK.
12. The Welcome screen for the TitleDeko application is displayed. Click Next.
Figure 3-4: TitleDeko Welcome Screen
13. Click Yes to accept the License Agreement.
14. Choose the destination directory for the TitleDeko program files. You can select
PinnacleLiquid or create a new folder. Click Next.
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Chapter 3: Installation and Setup
15. When finished, the Install Wizard Complete window is displayed. Click Finish.
16. When the Installation Completed! window is displayed, the Liquid blue application has been
successfully installed. Click Finish to leave the installer.
Figure 3-5: Liquid blue Installation Completed Screen
17. Before using Liquid blue, you need to install the service packs. Insert the MMG program CD
and find the directory Liquid V6.10SP2.
18. Run the application liquid.XML.Setup.exe in that directory.
19. When that application is complete, run the application liquid.XDCAMP2.Setup.exe in the
same directory.
20. When that application is complete, run the application liquid.SP2.Setup.exe in the same
directory.
21.Restart the computer. The Liquid blue shortcut appears on the desktop.
Double-click this shortcut to launch Liquid blue.
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Installing the MMG Client
The MMG Client is installed on the Liquid blue workstation or PS100 server (if applicable).
Note: For PS100 systems, the MMG client should be installed on the PS100 system and all of the
Blue clients. The MMG Client installer modifies masfilter.ini on Blue clients. If the MASFilter is
re-installed, the MMG Client should be re-installed, or masfilter.ini should be edited;
“audioenc.exe;” should be added to the string after “applist=” in masfilter.ini. The MASFilter
needs to be restarted after any change.
To install the MMG client:
1. Insert the MMG installation disk into the workstation’s CD drive. Locate the
MMG-Client.exe and double-click it to start the installation.
Figure 3-6: MMG Client Install Welcome
2. After the Welcome window is displayed, click Next to continue with the installation.
3. The installer automatically launches the installer for the FileZilla FTP server. Read the terms
of the license agreement. Click I Agree to start the installation if you accept these terms.
4. Select the components to be installed. You must install the FileZilla server. You can start and
stop the server from the FileZilla shortcut on your desktop, as well as from the Start menu.
Select only the Start Menu Shortcuts and Desktop Icon options for installation.
Figure 3-7: Select Components for Installation
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5. Select the destination folder for the installed application or accept the default location. Click
Next.
6. In the Startup Settings window (Figure 3-8), accept all of the default values.
Figure 3-8: Server Setup Window
7. Click Install to start the installation. A progress bar shows the percentage of the installation
completed.
Figure 3-9: Installation Status Window
8. After the installation is complete, the InstallShield Wizard Complete window is displayed.
Click Finish.
Note: The FileZilla server automatically initiates a console connection after install. The default
configuration uses a login: root, and password: .root. It also uses a default home directory:
R:\import. If you are using these settings, you can skip the next section, Configure the FileZilla
(FTP) server connection. If you are installing the MMG client on a PS100 system, you need to
change the home directory and set speed limits. Please see FileZilla configuration for a PS100: on
page 22.
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Configure the FileZilla (FTP) server connection
1. In the Connect to Server dialog box, accept the default values given for the local host IP
address (127.0.0.1) and the port (14147) for administrative connections. No password is
required.
2. The FileZilla server window is displayed (Figure 3-10).
Figure 3-10: FileZilla Window
To change the user and password:
1. From the FileZilla window, click edit >users and the users configuration window appears:
Figure 3-11: User Edit Dialog
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2. Highlight the user you want to change, root in Figure 3-11, and click the rename button. Type
the new name in the edit box and click OK. Delete all of the dots in the password box and
type a new password. Click OK.
To change the home directory:
1. From the FileZilla window, click edit >users and the users configuration window appears:
Figure 3-12: User Edit Dialog
2. Click on Shared Folders:
Figure 3-13: Shared Folders
3. Highlight the default folder, R:\Import in Figure 3-13, and click the Remove button. Click the
Add button and navigate to the folder you wish to use. Check all 8 checkboxes in the Shared
Folders group box and click the Set as home dir button.
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FileZilla configuration for a PS100:
Because the PS100 uses shared storage, a separate watch folder and login should be used for each
Blue client to ensure correct autoimport functionality. Speed limits should also be set to ensure the
PS100 has ample bandwidth for real-time operations. Create a folder on the PS100 V drive for
each Blue client, i.e. V:\Blue1, V:\Blue2 etc. Perform the following steps on the PS100.
To configure users:
1. From the FileZilla window, click edit >users and the users configuration window appears:
Figure 3-14: User Edit Dialog
2. Click the add button in the Users group box. Type the new login name in the edit box and
click OK. Delete all of the dots in the password box and type a new password. Click OK.
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3. Click on the shared folders tab.
Figure 3-15: Shared Folders
4. Highlight the user added in step 4 above. In the shared folder group box, click the add button.
Navigate to the folder designated for that user and click OK. Check all 8 checkboxes in the
Shared Folders group box and click the Set as home dir button.
5. Repeat steps 2-4 for each Blue client connected to the PS100.
Configure Speed Limits
1. From the FileZilla window, click edit >Settings. Click the Speed Limits directory on the left.
Figure 3-16: Speed Limits Dialog
2. In both the Download Speed Limit and Upload Speed Limit group boxes, click the Constant
Speed Limit radio button and enter 20000 (see note) in the edit box to the right as shown in
Figure 3-16.
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Note: This number may change depending on the number of clients connected to the PS100, and
the client’s bandwidth allocation. The total MAS bandwidth allocation (-lb on the MAS command
line) should be adjusted to compensate for the reserved bandwidth given to FileZilla.
Configure the MMG
The MMG needs the network information of the TCS server, the source host(s), and the
destination host(s). The IP addresses of these machines must be entered for MMG to function. To
configure MMG launch the MMG config tool by double clicking on the MMG Config icon on the
desktop. This launches the MMG configuration tool as shown in Figure 3-17.
Figure 3-17: Configuration Tool
There are two sections in the configuration tool, the TCS servers and the Hosts. The TCS section
contains only the IP addresses of the machines running the TCS applications. The Host section
contains the information of all of the source and destination machines.
To add a TCS server to MMG, edit the fields in the top group box labeled Edit Transfer Control
Servers:
1. Enter the IP address of the TCS server. The TCS server runs on the ConnectPlus gateway.
2. Enter a label for the TCS server corresponding to the IP address. The label can be the
hostname of the machine, or any unique label to identify the machine. This label appears in
the TCS dropdown list of the MMG application.
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3. Click the Add TCS button.
Figure 3-18: Add TCS server
4. The label shows in the dropdown list.
Figure 3-19: Choose Server
To add a host to the MMG, edit the fields of the lower group box labeled Edit Hosts:
1. Enter the IP address of the host.
2. Choose the port to be used. ConnectPlus gateways use port 21, all other hosts use port 2119.
3. Enter a label for the host. This can be the hostname, or any unique label to identify the
machine. The label appears in the Source Media List dropdown list, and the Destination Host
dropdown list of the MMG application.
4. Enter a login name. The ConnectPlus gateway always uses video_fs. Liquid Blue clients
should use the login configured in the FileZilla FTP server. The default login for Liquid Blue
is root.
5. Enter a password. The ConnectPlus gateway always uses .video_fs. Liquid Blue clients
should use the login configured in the FileZilla FTP server. The default login for Liquid Blue
is .root.
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6. Click the Add Host button.
Figure 3-20: Add Host
7. The host appears in the dropdown menu.
To delete TCS servers, or hosts:
1. Choose the TCS or host from the dropdown menu.
2. Click the delete button. A confirmation dialog appears, click Yes to delete.
To edit TCS servers or hosts:
1. Choose the TCS or host from the dropdown menu.
2. Edit the field(s) you wish to change.
3. Click the save button. A confirmation dialog appears, click Yes to overwrite.
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Installing the MMG Server on the Gateway
To install the MMG server on the gateway:
1. Insert the MMG installation disk into the gateway computer’s CD drive. Locate the MMG-
Server.exe and double-click it to start the installation.
2. After the Welcome window is displayed, click Next to continue with the installation.
3. The Ready to Install window is displayed. Click Install to begin the installation. If you want
to change any previous entries during the installation, click the Back button until you return
to the appropriate window. Make your changes and return to your previous location by
clicking Next. Click Cancel at any time to quit the installation.
4. The ActivePerl setup window (Figure 3-21) is displayed. Click Next to start the installation.
Figure 3-21: ActivePerl Setup Window
5. The license agreement is displayed. Select the terms of the agreement and click Next to
continue with the installation.
6. Accept all default values for the ActivePerl installation. After the Setup window is displayed,
click Next.
Figure 3-22: ActivePerl Setup Window
7. The New Features window is displayed. Click Next.
8. The Choose Setup Options window is displayed. The first two options are selected by default.
Click Next.
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9. The Ready to Install window is displayed. Click Install.
10. A progress bar shows the installation status.
11. The Completing the Setup window is displayed. Click Finish.
12. After the MMG server has been installed, the InstallShield Wizard Complete window is
displayed. Choose Yes to restart the PC and click Finish.
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Liquid Blue Setup
Setting Up a Timeline in Blue
When importing media from MSS, it is important to set the timecode format on blue to match the
original media. For NTSC, there is a drop frame format, and a non-drop frame format. For PAL,
there is only one timecode format and it does not require any changes.
The default setting on Blue is non-dropframe. To setup a dropframe timeline, click the create new
timeline icon.
Click on the advanced button and check the use drop frame timecode box shown in Figure 3-23.
Click the checkmark icon to finish.
Figure 3-23: New Sequence
If you plan to use the drop frame format regularly, you can save the format as default so you don't
have to repeat this step every time you create a new timeline. To save the timeline settings as
default, click on the timeline menu icon pictured in Figure 3-24. From the menu choose “ave
timeline as default template.”
Figure 3-24: Save As Default Template
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Editing While Transfer
Extracting audio from a clip lets you edit the clip on the Liquid blue station during transfer from
the MSS to Liquid. Using XReceive automatically extracts audio and trust metadata. The
following describes the settings for a manual file import into blue. You can access the file through
the Import Media dialog box in Liquid blue.
Figure 3-25: Liquid blue Import Media
If you check the box labeled “Trust Media Metadata,” your Liquid blue station uses the clip
length information stored with the file on the MSS, enabling you to work with the clip as a whole,
even before all of it has been transferred. (Of course, you can only actually edit video from the
portion of the file that has been transferred.) If you leave the box unchecked, your station only
“sees” the recorded portion of the clip. To see the rest, the file must be re-imported.
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Audio Settings For Blue
MediaStream has the capability to use up to eight tracks, or four pair of audio tracks. Liquid Blue
natively uses two pair of audio tracks, but can be set up to use eight. When a timeline with eight
tracks of audio is XSent to MSS, all eight are available on MSS.
The audio output in Blue is controlled by logical busses. Each logical bus produces one pair of
audio output files. To generate four pairs of audio tracks, configure four logical busses.
To configure Blue to XSend with 8 tracks of audio use the Audio icon to open the audio tool.
On the Settings tab (Figure 3-26), check the box next to Logical Output Bus under Visible Mixer
Elements. This causes the output bus to appear on the Mixer tab.
Figure 3-26: Settings Tab
Click on the Mixer tab (Figure 3-27). Notice the headers on the columns are labeled Name1,
Name2 and so on. These labels correspond to the labels of the rows on the timeline. For each row
on the timeline that has audio enabled, there is a corresponding column in the mixer. The default
setting for Blue is to use one logical bus and create one pair of audio output files. Click on the +
on the second row to maximize the logical bus configuration.
Figure 3-27: Mixer Tab
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Notice that all of the columns show Stereo as the logical bus. To create an additional logical
output bus, click on the text “Stereo”, choose add new logical output bus, and choose Stereo
(Figure 3-28).
Figure 3-28: Stereo Setting
The column now shows Stereo(2). Repeat these steps until you have the number of audio pairs
desired. Figure 3-29 shows an audio setup with four logical busses configured. Notice that the
logical bus called Stereo(2) corresponds to the sound clips placed on the timeline Name2, the
logical bus Stereo(3) corresponds to the sound clips on the timeline Name3, and so on.
Figure 3-29: ,Four Logical Output Busses
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Figure 3-30 shows the output mapping for four pairs of audio.
Figure 3-30: Output Mapping
When you are finished, click the exit icon to exit the audio tool.
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Chapter 3: Installation and Setup
Setting up Blue Codecs
The following section describes how to set up various codecs and formats in blue. The description
includes configurations needed during the XSend workflow. For more information on the XSend
workflow, see Using XSend on page 58.
1. To setup a codec, go to Edit menu > Control Panel and select Site Tab.
2. Double click Codec Presets.
Figure 3-31: Select Codec Presets
At this point the configuration differs for the possible codec’s you can setup for the use with the
MMG 2.5 suite. We currently support:
•
•
•
•
•
Preset 1: SD PS 420 IBBP
Preset 2: SD PS s422 IBBP and SD PS e422 IBBP
Preset 3: SD MXF s422 I-Frame only and SD MXF e422 I-Frame only
Preset 4: HD 420 IBBP (includes 1088i@25, 1088i@30 and 720p@60)
Preset 5: HD 422 IBBP (includes 1088i@25, 1088i@30 and 720p@60)
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Preset 1: SD PS 420 IBBP
1. Select the “MPEG-2 MP@HL (M2V)” codec as starting point. Click the two plus symbols on
the right to duplicate this preset.
Figure 3-32: Codec Presets
2. Type a descriptive name for the preset you want to create in the textfield.For this example
enter SD PS 422 IBBP.
3. To edit the Codec Properties click the top Edit button. In Codec Properties select a maximum
Bitrate of 25 MBit/s. Keep the “I-Frame only” and the “4:2:2” checkbox unchecked.
.
Figure 3-33: Codec Properties
Setup the Codec Preset 1 in the timeline
To setup a Codec Preset right click a empty space of the timeline and select Timeline properties...
from the drop-down menu.
Figure 3-34: Timeline Properties Menu
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In the Render/Fuse Codec Pres. dropdown list box, select the Codec Preset value you just created.
For this example we select the Preset 1: SD PS 420 IBBP
Figure 3-35: Timeline Properties
XSend a sequence with 420
1. To XSend a sequence, right-click the sequence and select XSendTo. From the submenu that
appears, select XSendToMSS.
Figure 3-36: XSend Menu
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2. When the XSend To XSend To MSS dialog appears, leave the default settings and click OK.
Figure 3-37: XSend to XSend to MSS dialog
3. The IBP Settings dialog appears.Select the <MPEG-2 MP@ML> Reference Set. Change the
Bitrate mode to Constant (CBR). Drag Maximum Bit Rate slider to 15.00. Its ok to leave the
other settings as default. Click the checkbox to accept settings.
Figure 3-38: IBP Settings dialog
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4. Click OK in the Fuse Sequence dialog that appears. As the fuse begins, your screen should
look something like this (Figure 3-39):
Figure 3-39: Fuse Sequence Progress
Preset 2: SD PS S422 IBBP and SD PS E422 IBBP
1. To setup a codec, go to Edit menu > Control Panel and select Site Tab.
2. Double click Codec Presets.
3. Select the “MPEG-2 MP@HL (M2V)” codec as starting point. Click the two plus symbols on
the right to duplicate this preset (see Figure 3-32 on page 35).
4. Type a descriptive name for the preset you want to create in the textfield. For this example
enter SD PS 422 IBBP.
5. To edit the Codec Properties click the top Edit button. In Codec Properties select a maximum
Bitrate of 50 MBit/s. Keep the I-Frame only unchecked. Check the 4:2:2 checkbox.Click the
accept icon.
.
Figure 3-40: Codec Properties
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Setup the Codec Preset 2 in the timeline
To setup a Codec Preset right click a empty space of the timeline and select Timeline properties...
from the drop-down menu (see Figure 3-34 on page 35).
In the Render/Fuse Codec Pres. dropdown list box, select the Codec Preset value you just created.
For this example we select the Preset 2: SD PS 422 IBBP.
Figure 3-41: Preset 2 Codec Settings
XSend a sequence with Standard 422 (s422)
1. To XSend a sequence, right-click the sequence and select XSendTo. From the submenu that
appears, select XSendToMSS (see Figure 3-36 on page 36).
2. When the XSend to XSend To MSS dialog appears, leave settings as default and click OK
(see Figure 3-37 on page 37).
3. The IBP Settings dialog appears.Select the <MPEG-2 422P@ML> Reference Set. Change
the Bitrate mode to Constant (CBR). Drag Maximum Bit Rate slider to 50.00. Its ok to leave
the other settings as default. Click the checkbox to accept settings. Check the 4:2:2 box and
unchecked the Extended Resolution box. You can leave the other settings as default.
4. Click OK in the Fuse Sequence dialog that appears (see Figure 3-39 on page 38).
XSend a sequence with Extended 422 (e422)
1. To XSend a sequence right-click the sequence you want to send, select the submenu
“XSendTo” and here the menu point “XSendToMSS”.
2. When the XSend to XSend To MSS dialog appears, leave settings as default and click OK.
3. The IBP Settings dialog appears.Select the <MPEG-2 422P@HL> Reference Set. Change the
Bitrate mode to Constant (CBR). Drag Maximum Bit Rate slider to 50.00. Its ok to leave the
other settings as default. Click the checkbox to accept settings. Check the 4:2:2 box and
unchecked the Extended Resolution box. You can leave the other settings as default.
4. Click OK in the Fuse Sequence dialog that appears.
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Preset 3: SD MXF S422 I-Frame only and SD MXF E422 I-Frame only
1. To setup a codec, go to Edit menu > Control Panel and select Site Tab.
2. Double click Codec Presets.
3. Select the “MPEG-2 MP@HL (M2V)” codec as starting point. Click the two plus symbols on
the right to duplicate this preset (see Figure 3-32 on page 35). In the Fileformat pull-down list
box select MXF.
4. Type a descriptive name for the preset you want to create in the textfield. For this example,
enter SD MXF s422.
5. To edit the Codec Properties click the top Edit button. In Codec Properties select a maximum
Bitrate of 50 MBit/s. Keep the I-Frame only unchecked. Check the 4:2:2 checkbox.Click the
accept icon.
Figure 3-42: MXF Codec Properties
6. For this example select 50 MBit/s. For Height, choose Normal 480/576 or Extended 512/608,
(both are supported). Set Profile Constraints to None.
7. Click accept changes icon.
8. Close all active option windows.
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Setup the Codec Preset 3 in the timeline
1. To setup a Codec Preset right click a empty space of the timeline and select Timeline
properties... from the drop-down menu (see Figure 3-34 on page 35).
2. In the Render/Fuse Codec Pres. dropdown list box, select the Codec Preset value you just
created. For this example we select the Preset 3: SD MXF s422
Figure 3-43: Timeline properties settings for MXF
XSend a sequence with MXF Standard 422 (s422)
1. To XSend a sequence right-click the sequence you want to send, select the submenu
XSendTo and here the menu point XSendToMSS.
2. When the XSend to XSend To MSS dialog appears, leave settings as default and click OK.
3. There are no options for the MXF codec. Leave settings as default and click OK.
4. Click OK in the Fuse Sequence dialog that appears.
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Preset 4: HD 420 IBBP
1. To setup a codec, go to Edit menu > Control Panel and select Site Tab.
2. Double click Codec Presets.
3. Select the “MPEG-2 MP@HL (M2V)” codec as starting point. Click the two plus symbols on
the right to duplicate this preset.
Figure 3-44: Codec Presets for HD
4. Type a descriptive name for the preset you want to create in the textfield. For this example,
enter HD420 @ 80MBit/s.
Figure 3-45: HD 420 settings
5. To edit the Codec Properties click the top Edit button. In Codec Properties select a maximum
Bitrate of 80 MBit/s. Keep the I-Frame only and 4:2:2 box unchecked. Click the accept icon.
6. Click OK in the Fuse Sequence dialog that appears (see Figure 3-39 on page 38).
Setup the Codec Preset 4 in the timeline
1. To setup a Codec Preset right click a empty space of the timeline and select Timeline
properties... from the drop-down menu (see Figure 3-34 on page 35).
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2. In the Render/Fuse Codec Pres. dropdown list box, select the Codec Preset value you just
created. For this example we select the Preset 4: HD420 @ 80MBit/s.
Figure 3-46: Timeline properties settings for HD
XSend a sequence with HD420
1. To XSend a sequence right-click the sequence you want to send, select the submenu
XSendTo and here the menu point XSendToMSS.
2. When the XSend to XSend To MSS dialog appears, leave settings as default and click OK.
3. The IBP Settings dialog appears.Select the <MPEG-2 MP@HL> Reference Set. Change the
Bitrate mode to Constant (CBR). Drag Maximum Bit Rate slider to 80.00. Its ok to leave the
other settings as default (see Figure 3-38 on page 37).
4. Click OK in the Fuse Sequence dialog that appears.
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Preset 5: HD 422 IBBP
1. To setup a codec, go to Edit menu > Control Panel and select Site Tab.
2. Double click Codec Presets.
3. Select the MPEG-2 MP@HL (M2V) codec as starting point. Click the two plus symbols on
the right to duplicate this preset.
Figure 3-47: Codec Presets for HD 422
4. Type a descriptive name for the preset you want to create in the textfield. For this example,
enter HD422 @ 80MBit/s.
Figure 3-48: HD 420 settings
5. To edit the Codec Properties click the top Edit button. In Codec Properties select a maximum
Bitrate of 80 MBit/s. Keep the I-Frame only and 4:2:2 box unchecked. Click the accept icon.
6. Click OK in the Fuse Sequence dialog that appears (see Figure 3-39 on page 38).
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Setup the Codec Preset 5 in the timeline
1. To setup a Codec Preset right click a empty space of the timeline and select Timeline
properties... from the drop-down menu (see Figure 3-34 on page 35).
2. In the Render/Fuse Codec Pres. dropdown list box, select the Codec Preset value you just
created. For this example we select the Preset 5: HD422 @ 80MBit/s.
Figure 3-49: Timeline Properties HD 422
XSend a sequence with HD422
1. To XSend a sequence right-click the sequence you want to send, select the submenu
XSendTo and here the menu point XSendToMSS.
2. When the XSend to XSend To MSS dialog appears, leave settings as default and click OK.
3. The IBP Settings dialog appears.Select the <MPEG-2 422P@HL> Reference Set. Change the
Bitrate mode to Constant (CBR). Drag Maximum Bit Rate slider to 80.00. Check the 4:2:2
and Extended Resolution boxes. Its ok to leave the other settings as default (see Figure 3-38
on page 37).
4. Click OK in the Fuse Sequence dialog that appears.
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Chapter 4: Workflow and File Transfer
The MediaStream Media Gateway transfers video files between Liquid blue machines and the
Storage Area Network (SAN). Liquid Blue has the capability to use shared storage for media
content. Files may be copied from the SAN to a PS100 where the files may be accessed by several
Blue clients. After editing, the files can be sent back to the SAN for MediaStream play out.
Note: There is a copy DLL available for MMG. This DLL is used to access the MMG’s API and
can be used with third party applications such as automation and archive programs. A full
description of the DLL is given in a document called “Programmers Guide For MediaStream
Server (HPVS) APIs” that comes with the software.
Common workflows include:
•
•
•
Files may be copied from the SAN to a Liquid blue workstation and imported into Liquid blue
for editing. Using XReceive, the MMG copies a file from the SAN to a designated directory
on a Liquid blue computer or PS100. MMG then imports that file into the Liquid blue editing
application using the Liquid blue watch folder.
Transfers from a Liquid blue workstation to the SAN, where it is played by a Media Stream
Server. A finished sequence is sent to MediaStream using Xsend. The sequence is fused to a
file, and MMG is then used to transfer the file to the SAN, where it can be accessed by an MSi
computer.
Files may be copied from an eVTR to the SAN. Using the eVTR interface, you can copy a file
from an eVTR to the SAN through the ConnectPlus 1000 gateway. XReceive is used to copy
the files from the SAN to the Liquid Blue machine or PS100.
Using the MMG Client
Working from the MMG interface, which is installed on the Liquid blue workstation, you can
transfer up to four files at a time and monitor the progress of each transfer. The following
MediaStream Server formats can serve as source for the Liquid blue client:
•
•
MXF content
MediaStream Program Stream Content in standard definition and high definition.
To start working with the MMG interface, double-click the MMG shortcut on the desktop (or go
to Program Files > Pinnacle > MMG-Client > MMG > Gui Client.exe). The MMG client can also
be accessed via XReceive directly from Blue.
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The MMG Client window is displayed (Figure 4-1).
Figure 4-1: MMG Client
Use this window to select following hosts:
•
•
Transfer Control Server. The TCS application runs on the ConnectPlus 1000 gateway.
Source media list. Depending on your workflow, the source can be the Storage Area Network
(SAN), PS100, or the Liquid blue workstation.
•
Destination host. Either the Storage Area Network (SAN), PS100, or your Liquid blue
workstation.
The selected source and destination host names are displayed at the top of the window. Use the
Source Directory tab and the Destination Directory tab to view source files and destination
directories, respectively.
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Transferring a File
General instructions for transferring a file follow. See Chapter 5: Workflow Scenarios for
information specific to your workflow.
To transfer a file, follow these general steps:
1. Open the MMG Client window by double-clicking the MMG shortcut on the desktop (or
going to Program Files > Pinnacle > MMG-Client > MMG > Gui Client.exe). The MMG Cli-
ent window is displayed (Figure 4-1).
2. Select the ConnectPlus 1000 gateway running the Transfer Control Server (TSC) application.
Notes:
After you select the Transfer Control Server and add files to the queue, the drop down menu to
choose the TCS is grayed out. You cannot change your selection in this window. To change the
TCS, close this window and open a new MMG Client window.
All of the servers and hosts available for selection have been set up using MMGconfig.
3. Select the name of the computer that serves as the source in the source drop-down list. The
contents of the source directory are displayed in the right pane.
4. Select the name of the computer that serves as the destination in the destination drop down
list. The destination directories are displayed below the IP address for the Destination Host. If
you are working with a PS100 system, the PS100 should be used as the destination machine,
and not the Blue.
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Note: You can change destination and source IP addresses while working with this window.
Transfer
Control
Server
Start
the
Source
Drop-down
List
transfer
List
of
Destination
Drop-down
List
files;
select
one or
more
Destination
directories
Click to add
Selecting one
file to job queue
adds it to the Destination Directory path.
Figure 4-2: MMG Client Window Overview
5. The home directory for the FileZilla FTP server is shown for the Liquid blue connections.
The files on the SAN are shown for the SAN/Warp connections.
6. To select a file for transfer, select it from the source directory list and click the Add Files
button. The file or files you select are added to the job queue for transfer. (Use standard
Windows Shift + Click or Ctrl + Click to select multiple files.)
Note: Multiple files can be queued, but only four files can transfer concurrently.
7. Click Start to begin the transfer.
Note: You can double-click on a file in the source list to view information about it.
Figure 4-3: File Information
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Files Pending Transfer
To view files you added for transfer to your Liquid blue workstation, click the Pending Transfer
tab.
Note: The Pending Transfer tab and Jobs Controlled tab show transfers for the local machine only.
The Jobs on Server tabs show transfers for the entire MSS system.
Figure 4-4: Pending Transfer Tab
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Renaming Files & Partial Transfers
When only one clip is selected in the file transfer list, you can rename the file by changing the
destination filename in the appropriate box.
The Partial Transfer options are also enabled when one clip is selected. These options let you
specify the beginning and ending points of the portion of the clip you want to transfer. You can
indicate these by Timecode, Frame Count, or Mark In and Out.
Figure 4-5: Partial Transfer
Click Save Changes when you have made your selections under this tab to put them into effect.
Note that to use these features, the Transfer Control Server must be the same as the Source Host.
There is also a remove from queue button on the Pending Transfer tab. You can select one or more
clips and click the remove from queue button. The clips are then removed from the transfer queue.
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Chapter 4: Workflow and File Transfer
Monitoring Jobs
After the file is accepted for transfer, you can monitor it via the Job Controlled tab (Figure 4-6).
The job transfer is shown as transfer in progress, which after completion changes to job is done.
Figure 4-6: Job Controlled Tab
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The Jobs on Server tab lists all of the jobs from the Transfer Control Server that are in progress or
have been completed, and error messages for jobs that have not completed successfully.
Figure 4-7: Jobs on Server
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Chapter 4: Workflow and File Transfer
Using XReceive
The first time you launch XReceive from MMG, you are prompted to do a quick configuration.
This configuration only needs to be done once.
1. From the File menu, choose XReceive.
2. This launches the XReceive dialog box. Choose XReceive from MMG in the drop-down
menu.
Figure 4-8: XReceive dialog
3. You are prompted for the path to the executable file. Enter (or browse to) the Path
C:\Program Files->Pinnacle->MMG-Client->MMG->GUI Client.exe.
Figure 4-9: MMG Application
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4. When prompted, enter the path to the MMG watch folder.
During the XRecieve process, any files copied into this folder are imported into Blue
automatically. Navigate to your import folder. This is the same folder that you configured
FileZilla to use as it’s home directory. If you are using a PS100 system, the watched folder
should be on the mapped V: drive.
Figure 4-10: Browse for Watch Folder
Note: The preceding two dialog boxes only appear the first time you launch XReceive from MMG.
When the MMG client then launches, set up a transfer as described in the Using the MMG Client
on page 47.
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5. As soon as the transfer status shows transfer in progress, (Figure 4-11), close the MMG
Client.
Figure 4-11: MMG Client: Transfer in Progress
6. The Auto import dialog appears (Figure 4-12). Click the check mark and the clip is imported.
Figure 4-12: Auto import Information dialog
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Using XSend
After editing a sequence, you can use XSend to send the finished clip back to the SAN. The
timeline is fused to a single clip that the MediaStream can play out.
Important: Make sure the timeline is configured to the format you wish to use. Timeline Codec
Setup is described in detail in Setting up Blue Codecs on page 34.
Determine the name of the sequence you want to send. The name of the sequence appears above
the inlay (Figure 4-13).
Figure 4-13: Sequence Name
Locate this sequence in the sequences rack.
Figure 4-14: Sequence Rack
Right click the sequence and choose XSend To->XSend to MSS.
Figure 4-15: XSend menu
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The fuse dialog appears Depending on the format the timeline is configured to use, you may see a
format options dialog, Otherwise the fuse begins directly. For more information on the format
dialog review the detailed section Setting up Blue Codecs on page 34.
Figure 4-16: Fuse Dialog
7. When the fuse is complete, the XSend dialog appears. Choose the TCS server, destination,
and audio format. You may also rename the clip. When finished, click send.
Figure 4-17: XSend To MSS dialog
The Progress Viewer appears and gives the status of the transfer
8. When the transfer is finished, click the finished button. You may have multiple transfer status
boxes open at once.
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Extracting Audio
Audio files are automatically extracted from source clips if the destination uses separate audio
files. Audio extraction is necessary for the Edit while Transferring feature.
Figure 4-18: Extract Audio
A check mark next to the source file name indicates that the audio is being extracted separately
for that clip.
Note: To use this feature, the Transfer Control Server must be the same as the Source Host.
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Chapter 5: Workflow Scenarios
This chapter describes three common workflows:
•
•
•
•
•
Workflow 1: XReceive from SAN to Blue
Workflow 2: XSend to SAN from Blue
Workflow 3: XReceive from SAN to PS100
Workflow 4: XSend from PS100 to SAN
Workflow 5: MSI to Liquid
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Chapter 5: Workflow Scenarios
Workflow 1: XReceive From SAN to Blue
This workflow is similar to Workflow 1, but it utilizes the XReceive capability of Blue.
MediaStream 8000 NS
Connect Plus 1000 NS
FTP
SAN
Liquid blue
Workstation
Figure 5-1: Workflow 1
Follow these steps:
1. From the File menu, choose XReceive:
2. The XReceive dialog box appears. Choose XReceive from MMG and click OK:
Figure 5-2: XREceive dialog
The MMG client application launches.
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Note: The first time XReceive is launched, there are two quick configuration steps that
need to be performed. For more information, see Using XReceive on page 55
Figure 5-3: MMG Client
Note: The MMG client automatically connects to the TCS server, source host, and destination host
that were in use at the time the MMG client was last exited. If you plan to use the same settings,
you can skip the next 3 steps.
3. Select the TCS to be used from the TCS drop-down list. The TCS runs on the Connect Plus
gateway, and in most installations, there is only one.
4. Select the source host from the Source Media drop-down list. For this workflow, the source
host is the same as the TCS.
5. Select the destination host from the Destination Host drop-down list. For this workflow, the
destination host is the Blue machine you are working on.
6. Select one or more files you wish to transfer, and click the Add Files button. The MMG
checks the destination for identical file names. If there identical file names on the destination,
the files to be transferred have _cp0 appended to their name. If a file already exists with the
same name and _cp0 appended, it is append _cp1 and so on. After the files are added to the
transfer queue, the application is switched to the Pending Transfer tab
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.
Figure 5-4: Pending Transfer Tab
7. If you want to transfer the whole clip, you can click the Start Xfer button at this time. You
have the option of transferring part of a clip. To do this, select the clip in the list, and select
the radio button next to one of the three options given (shown in Figure 5-4.)
•
The Timecode option allows you to choose the start timecode and duration of the clip that
is transferred.
•
•
The Frames option allows you to choose the first frame and number of frames to transfer.
The Mark In-Out option allows you to transfer the part of the clip between the mark-in
timecode and mark-out timecode.
You also have the option of renaming the clip to be transferred in the destination File Name
box. After making changes, click the Save Changes button. When all of the changes are made
and saved, click the Start Xfer button. While the system is initiating the transfer queue, the
list boxes turn dark grey. It is best to wait until the boxes return to light grey backgrounds
before proceeding (usually a few seconds depending on the number of files queued).
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8. Click on the jobs controlled tab to monitor the transfer.
Figure 5-5: Jobs Controlled
As soon as the status shows transfer in progress, as shown in Figure 5-5, you can close the
MMG application and start editing utilizing the edit while transfer feature.
Note: Any transfer jobs that show a status of Accepted, are not yet on disk, and are not auto-
imported if the MMG application is closed while in this state. However, you may import the files
using Blue’s import dialog after the transfer has started.
9. After closing the MMG application, the Auto import confirmation dialog appears. Click the
accept icon to start auto import, or the cancel icon if you do not want to import the files.
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Chapter 5: Workflow Scenarios
Workflow 2: XSend from Blue to SAN
Connect Plus 1000
FTP
Liquid blue
Workstation
SAN
Figure 5-6: Workflow 2
Follow these steps:
1. Determine the name of the sequence you want to send. The name of the sequence currently
on the timeline can be found above the inlay.
Figure 5-7: Name Sequence
2. Locate the sequence in the sequences rack.
Figure 5-8: Sequence Rack
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3. Right click the sequence and choose XSend To->XSend to MSS
Figure 5-9: XSend to MSS menu
4. The fuse dialog appears, click OK
Figure 5-10: Fuse dialog
5. Depending on the format the timeline is configured to use, you may get a format options
dialog or the fuse begins.
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6. When the fuse is complete, the XSend dialog appears. Choose the TCS server, destination,
and audio format. You may also rename the clip. When you are finished, click send.
Figure 5-11: XSend dialog
7. The Progress Viewer appears and gives the status of the transfer.
8. When the transfer is finished, click the finished button. You may have multiple transfer status
boxes open at once.
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Workflow 3: XReceive from San to PS100
MediaStream 8000 NS
Connect Plus 1000 NS
FTP
SAN
Liquid blue
Workstation
Figure 5-12: Workflow 3
Workflow 3 is identical to workflow 6 on page 73 except for step 5. For this workflow, choose the
PS100 as the destination.
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Workflow 4: XSend from PS100 to SAN
MediaStream 8000 NS
Connect Plus 1000 NS
FTP
SAN
Liquid blue
Workstation
Figure 5-13: Workflow 4
This workflow is identical to Workflow 2: XSend from Blue to SAN on page 66.
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Chapter 5: Workflow Scenarios
Workflow 5: MSI to Liquid blue
You can transfer a clip or subclip (partial clip) from the MSI PC to the Liquid system.
1. To create a subclip, choose an item in the MSI decoder window and click the Trim button in
the toolbar. The Trimming Window appears.
Figure 5-14: Trimming Window
2. Use the Mark In and Mark Out controls to set the beginning and end of the subclip. Click OK
when finished. The main window shows the new subclip with its start and duration.
To transfer a file, follow these steps from the MSI application:
1. Select a clip or subclip to transfer. It should be highlighted in blue.
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2. Choose File > Transfer > MMG Copy from the menu bar.
Figure 5-15: MMG Copy
3. The MMG Transfer dialog box appears.
Figure 5-16: MMG Transfer
4. Fill in the appropriate IP addresses for the TSC (Transfer Control Server), Source Gateway,
and Destination Gateway.
5. Select Blue for Destination Type
6. Indicate the type of transfer you want (Full or Subclip) and whether the audio should be sent
separately (Demux). Note that to use Audio Demux, the TCS and Source IP addresses must
be identical.
7. Enter the desired filename on the destination system and click OK to begin the transfer.
8. A window should appear showing the job number of the transfer.
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9. To check the status of your transfer, select File > Transfer > MMG Copy Status from the
menu bar. The Transfer Status window appears.
Figure 5-17: Transfer Status
10. Enter the IP address for the TCS if it is not present. You should see the last 30 attempted
transfers. To see an older transfer, enter the Job ID or a range of IDs. A transfer was
successful if it shows DONE in the Status field.
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Chapter 6: Troubleshooting
This Chapter describes basic troubleshooting and the system logs that may assist you in
troubleshooting problems. If you have any questions about troubleshooting your system, please
contact Pinnacle Technical Support.
Logs
There are three system logs. The ConnectPlus 1000 gateway and the TCS use elogger, which
places log files in the directory C:\FSC\Logs. This log contains most information about system-
wide problems such as Ethernet, Fibre Channel, file system, or system resource problems. There
are also two logs associated with each file transfer:
•
transfer id number.log contains a series of status codes describing the transfer. Each state
the transfer enters is logged to the end of this file (e.g., “ACCEPTED”, “Transfer in
Progress”, “Job is done”). If the state is a failure state, it may be followed by additional
information and debugging suggestions, separated by “|”. If no such information is
available, check Table 1 below for the extended description.
•
info_transfer id number.log contains a list of the actual commands sent to each FTP
server involved in the transfer, for a normal transfer. For transfers using audio-demux or
newcopy functionality, this file contains the output of the process handling the transfer.
For a failed transfer, the last line containing a “|” describes the cause of the failure. (This
line is identical to the last line of transfer id number.log.)
These file transfer logs are located in C:\Program Files\Pinnacle Systems\MMG-server\Joblogs\
and log transfer-specific problems, such as dropped connections or corrupt source files.
Table 1: Transfer Log Status Codes
Status
Description
ERROR: job not found
A job ID was requested that is ether less than 0 or greater
than the amount of jobs started yet, and is not identified
as a valid job by the Transfer Control System (TCS).
Probable cause: The getStateOverview function of the
MMG client requested more jobs than the TCS has
registered.
ERROR: source file couldn’t be
found on source host
The TCS checks if the source file for a transfer is on the
source host. If it’s not, the job is reported as having this
state.
ERROR: destination file already
exists
The TCS has checked source and destination files for a
transfer, and the destination file already exists. Job
execution cannot continue.
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Chapter 6: Troubleshooting
Table 1: Transfer Log Status Codes
Status
Description
ERROR: copied file invalid or
non-existent (check for FC errors
on source and destination) -
deleting files
TCS couldn’t verify source and/or destination files
because it cannot establish a connection to the source
and/or destination host.
WARNING: couldn’t verify if
copied file is ok
After a transfer is done, the TCS couldn’t establish an
FTP connection to the destination host to verify that the
files are actually there.
CONNNECTIONFAILED
FATAL ERROR
TCS couldn’t verify source or/and destination files
because it cannot establish a connection to the source
and/or destination host.
A fatal error has occurred. Consult Pinnacle Technical
Support.
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Chapter 6: Troubleshooting
Basic Troubleshooting
eVTR File Fails to Transfer into the SAN Cluster
1. Check the directory watcher log for this listing: A file by the name <filename> already exists
on the server.
This listing indicates that the file (or a file by the same name) was previously transferred into
the cluster. First, search the directory watcher log to see if this transfer was tried previously
and failed. If the TCS is unable to log into the ConnectPlus 1000 gateway to check the size of
the transferred file, it reports a failed transfer, even if the transfer succeeded. It is also unable
to delete the file, leaving the good file on the server.
Compare the clip on the server and the local file, and delete one of them so the conflict can be
resolved. If you want to use the copy on the local disk, move it out of the watched directory,
delete the copy on the SAN, and then move the file back to the watched directory (the
removal and re-appearance triggers the script to retry the transfer).
Note: If this is the first time the transfer has been attempted, consult your automation vender
regarding why the automatic attempted to transfer this file without first deleting the file on the
cluster.
2. Search the ConnectPlus 1000 gateway’s log for the word Fail, which indicates an internal
failure of some type, usually a failed communication to the FSC or a Fibre Channel failure.
3. Search the ConnectPlus 1000 gateway’s log for the word truncating. Truncating indicates
that the size calculated during transfer does not match the size on the FSC. This discrepancy
usually occurs because of a failure to generate a header for the file (which would cause the
FSC to think the size is zero).With eVTR files, the failure to generate a header may be caused
by the failure to generate a frame table. If there is no failure message associated with the
truncating message, and the number of bytes transferred matches the actual size of the file,
attempt to retrieve the file to send to Pinnacle Technical Support. If the file cannot be retried,
retry the transfer with the debug flag SANFtpd +io set on the ConnectPlus 1000 gateway, and
ask for the settings with which the file was recorded.
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Chapter 6: Troubleshooting
Transfer from Liquid blue to MSS Fails
1. Check the transfer log file named joblogs/info_<jobid>.log to see if either FTP server
returned a reason for failure. Common reasons for failure and their resolutions are shown in
the following table.
Reason
Resolution
SAN reports a problem with the Fibre
Channel connection.
Check Fibre Channel cable connections. Unplug and replug them if
they are already connected. If transfers still fail, reboot the
ConnectPlus 1000 gateway. If transfers continue to fail, telnet to the
MSS and check sand_state –sto see if one of the arrays or
switches is malfunctioning. Consult with Pinnacle Technical Support
before proceeding.
Liquid blue reports access denied.
Check that the FTP server and the Windows OS are both configured
so that the directory is writable.
2. Search the ConnectPlus 1000 gateway’s log (C:\FSC\logs\fsc.log.0X) for instances of the
word Fail, which indicates an internal failure of some type, usually a failed communication
to the FSC or a Fibre Channel failure.
3. Search the ConnectPlus 1000 gateway for the world truncating. Truncating indicates that the
size calculated during transfer does not match the size on the FSC. This discrepancy usually
results from a failure to generate a header for the file, which causes the FSC to register the
size as zero. If there is no failure message associated with the truncating message, and the
number of bytes transferred matches the actual size of the file, attempt to retrieve the file so
that Pinnacle Technical Support can debug the incompatibility. If you cannot retrieve it, retry
the transfer with the debug flag SANFtpd +io set on the ConnectPlus 1000 gateway, and also
request the settings with which the file was recorded.
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Chapter 6: Troubleshooting
Standard Transfer from MSS to Liquid blue Fails
1. Check the log file named joblogs/info_<jobid>.log to see if either FTP server returned a
reason for failure. Common reasons for failure and their resolutions are shown in the
following table.
Reason
Resolution
SAN reports a problem with the Fibre
Channel connection.
Check Fibre Channel cable connections. Unplug and replug them if
they are already connected. If transfers still fail, reboot the
ConnectPlus 1000 gateway. If transfers continue to fail, telnet to the
MSS and check sand_state –sto verify if one of the arrays or
switches is malfunctioning. Consult with Pinnacle Technical Support
before proceeding.
Liquid blue reports insufficient disk
space or access denied.
Delete any unneeded files from your data drive. Check that the FTP
server and the Windows OS are both configured so that the directory
is writable
If both sides report that the transfer succeeded, check that the amount transferred matches the
size of the transfer as reported on the SAN. If it does not, verify that the file had been
completely recorded before the transfer was started, and then search the ConnectPlus 1000
gateway’s log (C:\FSC\logs\fsc.log.0X) for instances of the word Fail.
Note: For this step, ignore log entries that say error. Because of the need to debug application-
specific problems from a common Dynamic Link Library (DLL), many listed errors are expected
and acceptable. The exception to this is any kind of socket error (indicated by sockerr).
2. Verify that there is enough free disk space on the Liquid blue hard disk for the transfer to
complete.
3. Search the ConnectPlus 1000 gateway’s log (C:\FSC\logs\fsc.log.0X) for instances of Fail
near the time of the transfer.
4. Check that both FTP servers are up, and perform a small transfers, such as transferring a
frame table from each server, to verify that both are working.
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Chapter 6: Troubleshooting
Newcopy or Audio Demux from MSS to Liquid blue Fails
1. Check the transfer log file named joblogs/info_<jobid>.log to see the error message that
stopped the transfer. Common reasons for failure and their resolutions are shown in the
following table.
Reason
Resolution
Network write failed
Check for network problems on the gateway that could cause socket
leaks and a subsequent lack of resources, and that filezilla is running
and correctly configured on the destination.
Read of source file failed
Zero file size after transfer
Check C:\fsc\logs for IFS and fibre channel errors (logged under
ddrv) and verify that the V: drive is mapped and functional.
Check that the source file is valid (marked as Play OK in the file
system, has a valid duration, is a supported format for newcopying,
and is playable).
Also check for problems on the destination -- that there is sufficient
space on the drive and that filezilla is running. (If possible, manually
verify that transfers can be done through it.)
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|