Philips Medical Alarms 6800 User Manual

Philips Lifeline CarePartner

Communicator

6900/6800/AT Series Units

User’s Manual

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Contents

Your Philips Lifeline Service..................................................... 5

Welcome to Philips Lifeline..................................... 6

Setting UpYour Lifeline Service.............................. 6

Calling for Help.......................................................... 6

Hands-FreeTelephone Answering.......................... 8

Equipment Service..................................................... 8

Frequently Asked Questions................................... 9

Your Philips Lifeline Communicator.................................... 13

Features..................................................................... 14

Safety Information................................................... 16

CleaningYour Communicator .............................. 17

Communicator Battery.......................................... 17

Frequently Asked Questions................................. 18

Your Personal Help Button.................................................... 21

AboutYour Personal Help Button....................... 22

AdjustingYour Help Button Cord and Strap..... 24

Using theWrist Strap............................................. 25

CleaningYour Personal Help Button................... 26

Setting Up a New Personal Help Button........... 27

Frequently Asked Questions................................. 28

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Your Contact Information...................................................... 31

What Is a “Responder”?......................................... 32

Choosing a Responder........................................... 32

Who Are “People to Notify”?............................... 33

Troubleshooting........................................................................ 35

What the Communicator Lights Indicate.......... 36

How to Respond to Announcements................ 37

Regulatory Compliance......................................................... 39

FCC and Canadian ACTA Regulations .............. 40

Requirements for the United States.................. 40

Requirements for Canada..................................... 45

Contents

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Philips Lifeline 6900/6800/AT Series User’s Manual

Your Philips Lifeline Service

Topics described in this chapter include:

Welcome to Philips Lifeline..................................... 6

Setting UpYour Lifeline Service ............................. 6

Calling for Help.......................................................... 6

Hands-FreeTelephone Answering.......................... 8

Equipment Service..................................................... 8

Frequently Asked Questions................................... 9

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Welcome to Philips Lifeline

This section discusses everything you will need to know about

using your Lifeline Service.

Setting UpYour Lifeline Service

Your Lifeline Communicator must be properly set up, and the

coverage range of your Personal Help Button must be determined

for your Lifeline Service. Please see the Quick Setup Guide

included in the box for instructions on how to set up your

system and test the coverage range of your Personal Help Button.

If you have any questions, please contact Philips Lifeline.

Calling for Help

Press the Personal Help Button that you wear or the red Help

Button on the side of your Lifeline Communicator. The Lifeline

Communicator beeps and dials the Lifeline Response Center.

1. The Communicator calls the Response Center.

When it dials the Response Center, the Communicator will

repeatedly say: “Your Help Call is in progress; please wait.”

Once it connects with the Response Center, it will say: “Your

call has been connected; someone will be right with you.”

2. The Response Center will answer the call.

A Lifeline Personal Response Associate will speak to you

through the Communicator’s built-in speaker. The Lifeline

Personal Response Associate will hear you through the

Communicator’s highly sensitive microphone.

Your Philips Lifeline Service

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Note: If you cannot speak or be heard, the Personal Response

Associate will try calling you back on your telephone. If you

cannot answer the phone or if the Personal Response Associate

cannot hear you, Lifeline will send help to your home.

3. The Response Center will assess the situation.

The Personal Response Associate will assess the type of

response that is needed, determining whether to send

someone from your list of Responders or dispatch an

emergency service to your home.

4. Lifeline will send help.

As needed, Lifeline will contact either emergency services

or Responders from your list until they reach someone

who is available to help you. If Lifeline cannot reach any of

the Responders you’ve listed, they will dispatch emergency

services to your home.

5. At your request, Lifeline will remain on the line with

you until help arrives.

6. Once your Responder or the emergency service

arrives, they will press the flashing Reset Bar to tell

Lifeline that help has arrived.

The Personal Response Associate will contact the household

to see if additional assistance is needed.

7. Once help is provided, Lifeline will contact the “People

to Notify” you’ve designated, letting them know you

needed help.

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Hands-FreeTelephone Answering

Your Communicator has a feature that allows you to answer

routine telephone calls by simply pressing your Personal Help

Button while the telephone is ringing.

1. When the telephone rings, wait for it to ring at least two

times, and then press your Personal Help Button to answer

the call.

2. Speak in the direction of your Lifeline Communicator.

3. When you have finished your conversation, press your

Personal Help Button again to end the call, or let the other

party hang up. The Communicator will beep.

Equipment Service

Every Communicator and Personal Help Button is manufactured

to high quality standards. Philips Lifeline equipment can only be

factory-serviced by Philips Lifeline. For information on obtaining

service or repairs, call Philips Lifeline.

Your Philips Lifeline Service

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Frequently Asked Questions

What happens if I send a Help Call and the Response

Center can’t hear me?

The Lifeline Personal Response Associate will probably be able

to hear you through the highly sensitive microphone. However, if

you cannot speak or be heard, Lifeline will call your home phone.

If no one answers and you still cannot be contacted, help will

automatically be sent.

What if I move to a different home or apartment?

We can transfer your service to your new or second home. Just

give Lifeline a few weeks’ notice to make the change. To arrange

this, call Philips Lifeline.

What if I spend part of the year in another home?

We can transfer your service for the time you are at your other

home. Just give Lifeline a few weeks’ notice to make the change.

To arrange this, call Philips Lifeline.

Can Lifeline be used if I have DSL Internet service on the

same telephone line?

Yes, but a DSL filter must be installed on the phone line. Contact

your phone company to obtain a DSL filter or purchase one from

a local electronics store (e.g., Radio Shack).

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Can Lifeline be used with digital or Internet-based (VoIP)

phone service?

Lifeline can be used on either traditional orVoIP-based phone

service. But please be prudent with the provider you choose.

There are differences in the quality of service from different

providers, and not all providers are required to uphold the

regulated standards of service. If there are service interruptions

on your phone service, you may not be able to place a Help Call

to Lifeline.

Can two people in the same household both have

the Lifeline Service?

Yes. To get more information regarding this, please contact

Philips Lifeline.

Your Philips Lifeline Service

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Philips Lifeline 6900/6800/AT Series User’s Manual

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Your Philips Lifeline Communicator

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Philips Lifeline 6900/6800/AT Series User’s Manual

Your Philips Lifeline

Communicator

Topics described in this chapter include:

Features......................................................................14

Safety Information....................................................16

CleaningYour Communicator ...............................17

Communicator Battery...........................................17

Frequently Asked Questions..................................18

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Yellow Status Light

Will flash when the Reset

Bar needs to be pressed

Features: Front

Antenna

Receives the signal

from your Personal

Help Button

Reset Bar

• Used during the

setup process

• Is pressed to hear

what is wrong when

the yellow and

green lights are

flashing

• Is pressed by

Responders to

inform Lifeline that

you have been

assisted after a help

call has been placed

Green Status Light

Will light up when

power is supplied to

the unit and will flash if

there is a problem or

the phone is in use

Red Help Button

Sends a signal to the

Response Center

when pressed

Red Status Light

Will flash when a help

call is in progress

See theTroubleshooting Guide on page 37 for more

information about what to do if the lights are flashing.

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Features: Back

Purple Phone Cord Jack

Connects your own phone to

your Communicator (optional)

Power Connector

Connects the

Communicator to the

wall and provides power

Power Switch

Telephone Connector

Connects your

Communicator to your

household phone jack

Must be on at all

times for your Lifeline

service to work

Volume Control

Controls the volume level

of the Lifeline Associate

and the voice prompts

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Safety Information

1. The Communicator must be placed in an indoor living area.

2. If any phones are left off the hook, there will not be a dial tone

and the Communicator will not be able to place a Help Call.

This problem can be addressed by plugging the Communicator

phone cord into an RJ31X/CA38A type jack, which your

phone company may be able to assist you with.

3. Care should be taken to not block the microphone hole on

the bottom of the unit when selecting the installation location.

(For example, do not place it on a tablecloth.)

4. Make sure you do not plug your Communicator into an

electrical outlet that is controlled by a wall switch, because

someone could accidentally turn off the wall switch and shut

off the power to your Communicator.

5. Make sure your Communicator is away from any clutter or

any object that might block its ability to receive a signal from

the Personal Help Button. The Communicator should not

be placed on or near your refrigerator or any type of metal

cabinet or bookcase, since this may limit the effective range of

the Personal Help Button.

6. This product cannot be used on party lines.

7. To reduce the risk of electrical shock or fire, do not place the

Communicator in or near water or other liquids.

8. Do not abuse the cords. Never carry the Communicator by

the cord or yank the cord to disconnect it from an electrical

outlet. Instead, grasp the plug and pull to disconnect.

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CleaningYour Communicator

Keep the Communicator free of dust by wiping it with a soft

cotton cloth. If additional cleaning is required, follow the steps

below:

1. Turn the POWER switch OFF, and unplug the power cord

from the electrical outlet. Unplug the telephone cord from

the wall jack. Note: You cannot use your Lifeline Service to

call for help while the Communicator is turned off or the

telephone cord is disconnected. Accordingly, you may wish

to have a family member or caregiver present while you are

cleaning your Communicator.

2. Slightly dampen a soft cloth with a mild all-purpose cleaner

and gently wipe surfaces clean. Do not use detergent or

abrasive cleaners on your Communicator.

3. Reconnect the power cord to the electrical outlet, reconnect

the telephone cord to the wall jack, and then turn the

POWER switch back ON.

4. Test your system by pressing your Personal Help Button

and speaking through the Communicator with the Response

Center.

Caution: Do not use spray cleaners directly on your

Communicator. Excessive moisture could get inside the unit and

cause damage.

Communicator Battery

Your Communicator uses a factory-installed battery located in the

battery compartment beneath the unit. This battery will provide

up to 30 hours of backup should you lose power. Lifeline will

notify you if this battery needs to be replaced.

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Frequently Asked Questions

How can I be sure my Lifeline Communicator is working?

The Communicator is working properly if the green status light

on it is showing a steady green. If the green and yellow lights are

flashing, press the Reset Bar to hear what is wrong.

How far away from the Communicator will the Personal

Help Button work?

You can be in another room or on a different floor of your home,

but the range varies from home to home. When you set up your

Communicator, you should test your button’s signal range to

determine if it works outside on your porch, in your garden, or

elsewhere around the house. The unit will not work in the car, at

the grocery store, or away from your home. See the Quick Setup

Guide for instructions.

Why do I need to place the Communicator on a hard

surface?

It is important to place the Communicator on a hard surface

because the microphone that is used to hear your voice is located

on the bottom of the unit, and a hard surface is required to

provide its excellent voice coverage.

Do I need to change the battery in the Communicator?

No. Lifeline will take care of the battery being replaced. If you

have any questions, please contact Philips Lifeline.

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What is the difference between the red Help Button on

the Communicator and the Personal Help Button around

my neck or on my wrist?

They both function in the same way, placing calls to our Response

Center when pressed. But the button around your neck (or on

your wrist) is always with you, so it is more convenient to use

since you are not always near your Lifeline Communicator.

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Your Personal Help Button

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Philips Lifeline 6900/6800/AT Series User’s Manual

Your Personal Help Button

Topics described in this chapter include:

AboutYour Personal Help Button........................22

AdjustingYour Help Button Cord and Strap......24

Using theWrist Strap..............................................25

CleaningYour Personal Help Button....................26

Setting Up a New Personal Help Button............27

Frequently Asked Questions..................................28

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About Your Personal Help Button

Your Lifeline Communicator allows you to summon assistance

24 hours a day by simply pressing your waterproof Personal

Help Button.

When you press your Personal Help Button, it transmits a signal

to your Lifeline Communicator. The Communicator then calls the

Lifeline Response Center for you.

Important Reminders

1. Wear your Personal Help Button in your home at all times,

especially while sleeping and bathing. The bathroom is often a

place where people fall and need help.

2. Your Personal Help Button is waterproof and dustproof, and it

should be worn in the shower or bath.

3. Your Personal Help Button is not a microphone, so you don’t

talk into it. Instead, you press the Personal Help Button and

your Communicator hears your voice.

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Your welcome

call is being dialed.

Please wait.

Hello, Mrs. Smith.

Thank you for

choosing Lifeline.

My name is . . .

4. You may order additional Personal Help Buttons for other

members of your household. Contact Philips Lifeline.

5. Be sure to test the range of your Personal Help Button

when you set up the system. See the Quick Setup Guide for

instructions.

6. Do not remove the label on the back of the Personal Help

Button. The label ensures that your Personal Help Button

remains waterproof. If the label is removed, peeling off, or

damaged in any way, please contact Philips Lifeline.

7. Do not put your Personal Help Button through the clothes

washer or dryer.

8. Your Personal Help Button can only be serviced in the factory.

There are no user-replaceable parts inside the Personal Help

Button.

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AdjustingYour Personal Help Button

Neck Cord and Strap

To shorten:

With a tab between your

first finger and thumb of

each hand, slide both tabs

apart in line with your

shoulders.

To lengthen:

Pull one strand of the

neck cord while sliding the

tab to the back. Repeat on

the other side.

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Using theWrist Strap

Call Philips Lifeline if you prefer a wrist strap and need one sent

to you.

To attach:

1. Move the POWER switch on the back

of the Lifeline Communicator to the

OFF position before attaching the

wrist strap.

2. Remove the watch pins at each end of

the button by inserting a small paper

clip or similar tool into the holes

located on both outside edges.

3. Position the wrist strap over the back

of the button.

4. Insert the watch pins over the wrist

strap into the pin holes.

5. Be sure to move the POWER

switch on the back of the Lifeline

Communicator to the ON position.

To adjust:

1. Lift the fastener to loosen the wrist

strap.

2. Adjust the wrist strap to the desired

length and close the fastener. The

wrist strap will slide easily on and off

the wrist, with no further adjustment

needed.

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CleaningYour Personal Help Button

Your Personal Help Button is completely waterproof, so you can

submerge it in warm water for easy cleaning.

1. Turn the POWER switch on the back of your Communicator

to the OFF position. This ensures that a false Help Call won’t

be sent while you are cleaning your Personal Help Button.

Note: You cannot use your Lifeline Service to call for help

while the Communicator is turned off. Accordingly, you may

wish to have a family member or caregiver present while you

are cleaning your Personal Help Button.

2. Wash your wrist strap or adjustable neck cord with a mild

liquid dishwashing detergent.

3. The Personal Help Button should be wiped down with

isopropyl (rubbing) alcohol. Do not soak it in the alcohol,

however.

4. Blot excess moisture with a towel and allow the device to

air-dry.

5. Turn the POWER switch on the back of your Communicator

to the ON position.

6. Test your system by pressing your Personal Help Button and

speaking through your Philips Lifeline Communicator with the

Lifeline Personal Response Associate.

Your Personal Help Button

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Setting Up a New Personal Help Button

If you receive a new Personal Help Button from Lifeline,

you may need to set it up to work with your Lifeline

Communicator. If so, please complete the following steps:

1. With the POWER switch on the back of your Communicator

in the ON position, and the new Personal Help Button in

hand, PRESS DOWN and HOLD DOWN the Reset Bar.

The Communicator will announce: “StartTest.”

2. While still holding down the Reset Bar with one hand,

PRESS DOWN and HOLD DOWN the button on

the Personal Help Button until your hear a long beep and

the Communicator announces: “Personal Help Button,

code XXX, programmed.” This will indicate that the

Communicator has learned the new button and is ready

for use with it. Then release the Reset Bar, and PRESS it

DOWN briefly. The Communicator will beep three times

and then announce: “EndTest. There is one Personal Help

Button now programmed. Ready.”

3. If you have two Personal Help Buttons in the home and are

only replacing one of them, you will still need to set up both

buttons when you are setting up the new button. Be sure to

set up both buttons during the same setup process. If you

have successfully set up two buttons, the ending message will

be: “EndTest. There are two Personal Help Buttons now

programmed. Ready.”

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Frequently Asked Questions

Can I wear my Personal Help Button in the shower or

bath?

Yes! The Personal Help Button is completely waterproof, and we

ask that you wear it at all times whenever you are in your home.

The bathroom is a high-risk area where people often slip and fall.

But please note that the Personal Help Button cannot send

a signal when it is fully submerged under water.

Can I wear my Personal Help Button in bed?

Yes! We ask that you wear your Personal Help Button at all times

whenever you are in your home. The button was designed to

provide adequate protection against going off inadvertently, even

if you roll over on it.

What if I accidentally press my Personal Help Button?

If you accidentally press your Personal Help Button, a Lifeline

Personal Response Associate will respond to your call to make

sure that everything is okay. Just tell the Personal Response

Associate that it was pressed accidentally and that you do not

need assistance. Don’t be concerned that you are bothering

Lifeline; we just want to be sure that you are alright.

Do I use the Personal Help Button to speak with Lifeline?

No, the button is not the microphone. You do not speak into it.

Rather, the button sends a signal to the Communicator, and the

Communicator calls Lifeline. You speak to the Lifeline Personal

Response Associate through your Communicator unit.

Your Personal Help Button

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What happens if I push my Personal Help Button and

I can’t get to the phone or Communicator?

Stay where you are. Your Lifeline Communicator contains a highly

sensitive microphone and a loud speaker. If you still can’t hear it or

answer the Lifeline Personal Response Associate, Lifeline will place

a call to your home. If there is no answer, Lifeline will immediately

send emergency services.

Does the Personal Help Button have a battery?

Yes, each Personal Help Button has a battery that can only be

replaced by Philips Lifeline in the factory. The Personal Help

Button will automatically send a signal to Philips Lifeline when

the battery needs to be replaced, and someone from Subscriber

Services will contact you about the replacement.

What’s the difference between the “Slimline” and

“Classic” Help Buttons?

The only difference between the Slimline™ and the Classic™

Personal Help Buttons is their appearance. They both function

in the same way.

How can I get a Personal Help Button on a wrist strap?

When you received your Philips Lifeline Medical Alert Service, you

were probably given a neck cord, since that is the most popular

way to wear the Personal Help Button. If you would like to order

a wrist strap, contact Philips Lifeline.

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Your Responder and Notify Information

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Philips Lifeline 6900/6800/AT Series User’s Manual

Your Contact Information

Topics described in this chapter include:

What Is a “Responder”?..........................................32

Choosing a Responder............................................32

Who Are “People to Notify”?................................33

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What Is a “Responder”?

As a Lifeline subscriber, you should have one or more people

who have agreed to be “Responders.” These are people you

know whom Lifeline will call in an emergency, when appropriate.

Examples include: neighbors, friends, relatives, your current nursing

aide, etc.

Choosing a Responder

It is best to choose a Responder who:

• Has a key to your home or knows where one is located

(perhaps in a key lockbox).

• Could come to help you at different times of the day or night.

• Lives or works within 10 minutes of where you live.

Information Lifeline Needs About Responders

Please ensure that Philips Lifeline has the following information

about each person acting as a Responder (also, record the

information inside the front cover of this User’s Manual):

• Name

• Phone numbers—home, work and cell phone

• Whether or not the Responder has a key

For any questions about selecting or being a Responder,

please call Philips Lifeline.

Your Contact Information

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Who Are “People to Notify”?

When you provide your personal information to Lifeline, you are

asked which people you would like to have respond in the event

of an incident. These are “Responders.” Typically, these are family,

friends and neighbors who are nearby and could come to assist

you.

Often, there are other people you would like to be contacted

if you need assistance, but you would not expect them to be

available to assist you. These could be family members in another

state or healthcare professionals who are involved in your care.

These people are referred to as “People to Notify.”

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Troubleshooting

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Philips Lifeline 6900/6800/AT Series User’s Manual

Troubleshooting

The following chapter provides some simple

troubleshooting tips.

If you have any questions about your

Philips Lifeline Communicator, Personal

Help Button or other aspects of your

Lifeline Service, please contact Philips

Lifeline.

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What the Communicator Lights Indicate

Green Yellow

Red

What It Means

Unit does not have power

or is switched off.

OFF

Unit is ready for use.

Reset Bar should

be pressed for an

announcement.

FLASH FLASH

FLASH

During

Help Call to Lifeline

is in progress.

OFF

Help Call

Personal Help Button or

another device (e.g., smoke

detector) has a low battery.

Lifeline will contact you.

FLASH

Continuously

Troubleshooting

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How to Respond to Announcements

Announcement

What to Do

The battery in the Personal Help

Button (or another device) is

low and needs to be replaced by

Lifeline. Lifeline will contact you to

arrange the replacement.

“Personal Help

Button, code ####,

requires service.”

“Your phone line

is not connected.

Please check the

phone cord.”

Check to confirm that the unit is

plugged into an active phone jack.

“A phone is off the

hook. Please check

other phones in your

home.”

Make sure that all phones in the

home are hung up.

“No power is detected. Confirm that the power cord is

Please check the

power cord.”

plugged in and that the outlet is not

controlled by a light switch.

Confirm that the power cord is

plugged in and that the outlet is

not controlled by a light switch.

Lifeline will contact you.

“Unit battery low.”

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Regulatory Compliance

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Philips Lifeline 6900/6800/AT Series User’s Manual

Regulatory Compliance

Topics described in this chapter include:

FCC and Canadian ACTA Regulations ................40

Requirements for USA............................................40

Requirements for Canada.......................................45

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FCC and Canadian ACTA Regulations

Your Communicator has been registered with the U.S. Federal

Communications Commission (FCC) and the Canadian

Administration Council forTerminal Attachments (ACTA), in

accordance with Part 15 and Part 68.

Requirements for the United States

Notice

The FCC requires that you connect your Communicator to the

nationwide telephone network through a modular telephone

jack (USOC RJ11C, RJ11W, RJ14 or RJ31X). This equipment may

not be used with coin telephone lines or party lines. Contact

the state public utility commission, public service commission or

corporation commission for more information.

Notification for theTelephone Company

Upon request of your local telephone company, you are required

to provide them with the following information:

1. The “Line” to which you will connect your Communicator

(that is, your phone number); and

2. The Communicator’s FCC Registration Number and

Ringer Equivalence Number (REN). Those numbers are

on the bottom of your Communicator. The REN is used

to determine how many devices may be connected to a

telephone line.

Regulatory Compliance

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Excessive RENs on a telephone line may result in the devices not

ringing in response to an incoming call. In most, but not all, areas,

the sum of RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line, as determined

by the total RENs, contact your local telephone company. For

products approved after July 23, 2001, the REN for this

product is part of the product identifier that has the format

US:AAAEQ##TXXXX. The digits represented by ## are the REN

without a decimal point (e.g., 03 is a REN of 0.3).

Repair Information

If trouble is experienced with this equipment (6900/6800/6800AT

Communicator), please contact Philips Lifeline for repair or

warranty information. If the equipment is causing harm to the

telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

Caution: Changes or modifications not expressly approved

by the party responsible for compliance could void the user’s

authority to operate the equipment.

Rights of theTelephone Company

If this equipment (6900/6800/6800AT Communicator) causes

harm to the telephone network, the telephone company will

notify you in advance that temporary discontinuance of service

may be required. But if advance notice isn’t practical, the telephone

company will notify the customer as soon as possible. Also, you

will be advised of your right to file a complaint with the FCC if

you believe it is necessary.

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The telephone company may make changes in its facilities,

equipment, operations or procedures that could affect the

operation of the equipment. If this happens, the telephone

company will provide advance notice in order for you to make

necessary modifications to maintain uninterrupted service.

Interference Information: FCC Rules Part 15

Your Communicator complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1)This

device may not cause harmful interference; and (2) this device

must accept any interference received, including interference that

may cause undesired operation.

NOTE: Your Communicator has been tested and found to

comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more

of the following measures:

• Move the Communicator away from your radio or television.

• Plug the Communicator into a different power outlet than

your radio or television.

Regulatory Compliance

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ACTA (Administration Council forTerminal

Attachments) Information

This equipment complies with Part 68 of the FCC rules and

the requirements adopted by the ACTA. On the bottom of this

equipment is a label that contains, among other information,

a product identifier in the format US:AAAEQ##TXXXX. If

requested, this number must be provided to the telephone

company.

A plug and jack used to connect this equipment to the premises’

wiring and telephone network must comply with the applicable

FCC Part 68 rules and requirements adopted by the ACTA. A

compliant telephone cord and modular plug is provided with this

product. It is designed to be connected to a compatible modular

jack that is also compliant. See installation instructions for details.

If your home has specially wired alarm equipment connected

to the telephone line, ensure that the installation of the

6900/6800/6800AT Communicator does not disable your alarm

equipment. If you have questions about what will disable alarm

equipment, consult your telephone company or a qualified installer.

Caution: In order for “alarm dialing equipment” to be able to

seize the phone line to report an alarm or other event when

other customer equipment (telephone, answering system,

computer modem, etc.) connected to the same line is in use,

“alarm dialing equipment” must be connected to a properly

installed RJ31X jack. The RJ31X jack must be connected in series

with, and ahead of, all other equipment attached to the same

phone line. Series installation of an RJ31X jack is depicted in the

figure on the following page. If you have any questions concerning

these instructions, you should consult your telephone company or

a qualified installer about installing the necessary jack and alarm

dialing equipment for you.

Philips Lifeline 6900/6800/AT Series User’s Manual

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Caution: If the above diagram is not used, this equipment cannot

report an alarm when other equipment (telephone, answering

system, computer modem, etc.) connected to the same phone line

is in use.

Patent Information

One or more of the following U.S. Patents may apply to this

product: D277,465; 4,524,243; 4,760,593; 4,622,544; 4,908,602;

4,884,059; D313,363; D313,362; 4,064,368; 3,989,900; 5,091,930;

5,128,979. One or more of the following Canadian Patents may

apply to this product: 1,274,930; 1,256,613.

NOTICE TO THE USER:

Any changes or modifications not expressly approved by Philips

Lifeline for compliance could void your authority to operate the

equipment.

Regulatory Compliance

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Requirements for Canada

Department of Communications—

Government of Canada Notice

The Canadian Department of Communications label identifies

certified equipment. This certification means that the equipment

meets certain telecommunications network protective,

operational and safety requirements. The Department does

not guarantee that the equipment will operate to the user’s

satisfaction. Users should ensure, for their own protection, that

the electrical ground connections of the power utility, telephone

lines and internal metallic water pipe system, if present, are joined

together. These precautions may be particularly important in

rural areas. The manufacturer requires that you connect your

Communicator to the nationwide telephone network through

a modular telephone jack (USOC RJ11C, RJ11W or RJ14). This

equipment may not be used with coin telephone lines or party

lines. Contact the local public utility commission, public service

commission or corporation commission for information.

Notification for theTelephone Company

Upon request of your local telephone company, you are required

to provide them with the following information:

1. The “Line” to which you will connect your Communicator

(that is, your phone number); and

2. The Communicator’s FCC Registration Number and

Ringer Equivalence Number (REN). Those numbers are

on the bottom of your Communicator. The REN is used

to determine how many devices may be connected to a

telephone line.

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Excessive RENs on a telephone line may result in the devices not

ringing in response to an incoming call. In most, but not all, areas,

the sum of RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line, as determined

by the total RENs, contact your local telephone company. For

products approved after July 23, 2001, the REN for this

product is part of the product identifier that has the format

US:AAAEQ##TXXXX. The digits represented by ## are the REN

without a decimal point (e.g., 03 is a REN of 0.3).

Repair Information

If trouble is experienced with this equipment (6904, 6804

Communicator), please contact Philips Lifeline at 1-800-635-

6156 in the United States or 1-800-387-1215 in Canada. If

the equipment is causing harm to the telephone network,

the telephone company may request that you disconnect the

equipment until the problem is resolved.

Caution: Changes or modifications not expressly approved

by the party responsible for compliance could void the user’s

authority to operate the equipment.

Rights of theTelephone Company

If this equipment (6904, 6804 Communicator) causes harm

to the telephone network, the telephone company will notify

you in advance that temporary discontinuance of service may

be required. But if advance notice isn’t practical, the telephone

company will notify the customer as soon as possible. Also,

you will be advised of your right to file a complaint with the

Government of Canada if you believe it is necessary.

Regulatory Compliance

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The telephone company may make changes in its facilities,

equipment, operations or procedures that could affect the

operation of the equipment. If this happens, the telephone

company will provide advance notice in order for you to make

necessary modifications to maintain uninterrupted service.

Interference Information: RSS-210 of Industry Canada

Your Communicator complies with RSS-210 of Industry Canada.

Operation is subject to the following two conditions: (1)This

device may not cause harmful interference; and (2) this device

must accept any interference received, including interference that

may cause undesired operation.

NOTE: Your Communicator has been tested and found to

comply with the limits for a Class B digital device, pursuant to

RSS-210 of Industry Canada. These limits are designed to provide