Philips Digital Camera 248X3LF User Manual

248X3LF  
EN User manual  
1
40  
45  
Customer care and warranty  
Troubleshooting & FAQs  
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1. Important  
missing, please contact with your local service  
center. (Please refer to Customer Care  
Consumer Information Center)  
Do not subject the monitor to severe  
vibration or high impact conditions during  
operation.  
1. Important  
This electronic user’s guide is intended for anyone  
who uses the Philips monitor.Take time to read  
this user manual before you use your monitor.  
It contains important information and notes  
regarding operating your monitor.  
Do not knock or drop the monitor during  
operation or transportation.  
Maintenance  
The Philips guarantee applies provided the  
product is handled properly for its intended use,  
in accordance with its operating instructions and  
upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer’s  
name and model and production number of the  
product.  
To protect your monitor from possible  
damage, do not put excessive pressure on the  
monitor panel.When moving your monitor,  
grasp the frame to lift; do not lift the monitor  
by placing your hand or fingers on the monitor  
panel.  
Unplug the monitor if you are not going to  
use it for an extensive period of time.  
Unplug the monitor if you need to clean it  
with a slightly damp cloth.The screen may be  
wiped with a dry cloth when the power is off.  
However, never use organic solvent, such as,  
alcohol, or ammonia-based liquids to clean  
your monitor.  
1.1 Safety precautions and maintenance  
Warnings  
Use of controls, adjustments or procedures other  
than those specified in this documentation may  
result in exposure to shock, electrical hazards  
and/or mechanical hazards.  
To avoid the risk of shock or permanent  
damage to the set, do not expose the monitor  
to dust, rain, water, or excessive moisture  
environment.  
Read and follow these instructions when  
connecting and using your computer monitor.  
Operation  
If your monitor gets wet, wipe it with dry cloth  
as soon as possible.  
Please keep the monitor out of direct sunlight,  
very strong bright lights and away from  
any other heat source. Lengthy exposure  
to this type of environment may result in  
discoloration and damage to the monitor.  
Remove any object that could fall into  
ventilation holes or prevent proper cooling of  
the monitor’s electronics.  
If foreign substance or water gets in your  
monitor, please turn the power off immediately  
and disconnect the power cord.Then, remove  
the foreign substance or water, and send it to  
the maintenance center.  
Do not store or use the monitor in locations  
exposed to heat, direct sunlight or extreme  
cold.  
Do not block the ventilation holes on the  
cabinet.  
In order to maintain the best performance of  
your monitor and use it for a longer lifetime,  
please use the monitor in a location that falls  
within the following temperature and humidity  
ranges.  
When positioning the monitor, make sure the  
power plug and outlet are easily accessible.  
If turning off the monitor by detaching the  
power cable or DC power cord, wait for 6  
seconds before attaching the power cable or  
DC power cord for normal operation.  
Please use approved power cord provided  
by Philips all the time. If your power cord is  
o
Temperature: 0-40°C 32-95°F  
o
Humidity: 20-80% RH  
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1. Important  
Important information for Burn-in/Ghost image  
1.2 Notational Descriptions  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.Always activate a periodic screen  
refresh application if your monitor will display  
unchanging static content. Uninterrupted  
display of still or static images over an  
extended period may cause “burn in”, also  
known as “after-imaging” or “ghost imaging”,  
on your screen.  
The following subsections describe notational  
conventions used in this document.  
Notes, Cautions and Warnings  
Throughout this guide, blocks of text may be  
accompanied by an icon and printed in bold or  
italic type.These blocks contain notes, cautions or  
warnings.They are used as follows:  
Note  
"Burn-in", "after-imaging", or "ghost imaging"  
is a well-known phenomenon in monitor  
panel technology. In most cases, the “burned  
in” or “after-imaging” or “ghost imaging” will  
disappear gradually over a period of time after  
the power has been switched off.  
This icon indicates important information and tips  
that help you make better use of your computer  
system.  
Caution  
This icon indicates information that tells you how  
to avoid either potential damage to hardware or  
loss of data.  
Warning  
Failure to activate a screen saver, or a periodic  
screen refresh application may result in severe  
“burn-in” or “after-image” or “ghost image”  
symptoms will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Warning  
This icon indicates the potential for bodily harm  
and tells you how to avoid the problem.  
Some warnings may appear in alternate formats  
and may not be accompanied by an icon. In such  
cases, the specific presentation of the warning is  
mandated by the relevant regulatory authority.  
Service  
The casing cover should be opened only by  
qualified service personnel.  
If there is any need for any document for  
repair or integration, please contact with  
your local service center. (please refer to the  
chapter of "Consumer Information Center")  
For transportation information, please refer to  
"Technical Specifications".  
Do not leave your monitor in a car/trunk  
under direct sun light.  
Note  
Consult a service technician if the monitor does  
not operate normally, or you are not sure what  
procedure to take when the operating instructions  
given in this manual have been followed.  
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1. Important  
1.3 Disposal of product and packing  
material  
Recycling Information for Customers  
Your display is manufactured with high quality  
materials and components which can be recycled  
and reused.  
Waste Electrical and Electronic Equipment-  
WEEE  
To learn more about our recycling program please  
This marking on the product or on its packaging  
illustrates that, under European Directive 2002/96/  
EC governing used electrical and electronic  
appliances, this product may not be disposed  
of with normal household waste.You are  
responsible for disposal of this equipment through  
a designated waste electrical and electronic  
equipment collection.To determine the locations  
for dropping off such waste electrical and  
electronic, contact your local government office,  
the waste disposal organization that serves your  
household or the store at which you purchased  
the product.  
Your new monitor contains materials that can be  
recycled and reused. Specialized companies can  
recycle your product to increase the amount of  
reusable materials and to minimize the amount to  
be disposed of.  
All redundant packing material has been omitted.  
We have done our utmost to make the packaging  
easily separable into mono materials.  
Please find out about the local regulations on how  
to dispose of your old monitor and packing from  
your sales representative.  
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2. Setting up the monitor  
Install base stand  
2. Setting up the monitor  
1. Place the monitor face down on a smooth  
and soft surface taking care to avoid scratching  
or damaging the screen.  
2.1 Installation  
Package contents  
Register your product  
get  
at  
www.philips.acnod ms/uwppoerltcome  
248X3LF  
Quick  
Start  
2. Attach the monitor base stand to the base  
column then fasten base stand.  
Philips and the Philips’ Shield Emblem are registered trademarks of  
Koninklijke Philips Electronics N.V. and are used under license from  
Koninklijke Philips Electronics N.V.  
a
CLICK!  
HDMI (optional)  
VGA (optional)  
DVI (optional)  
Note  
Use only the AC/DC adapter model:  
APD-DA-36Q12-AAAA/Darfon-BC36-1201-06.  
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2. Setting up the monitor  
Connecting to your PC  
2.2 Operating the monitor  
Front view product description  
Kensington anti-theft lock  
DC power input  
HDMI audio out  
HDMI input  
5
4
3
1
7
6
2
VGA input  
Connect to PC  
:To access OSD menu.  
: Return to previous OSD level.  
:The hotkey for LightFrame.  
1. Connect the power adapter cable to the  
back of the montior firmly.  
:To switch monitor’s power on and off.  
:To adjust the OSD menu.  
2. Turn off your computer and unplug its  
power cable.  
:To change the signal input.  
: SmartImage.There are 7 modes to  
be selected:Text, Office, Photo, Movie,  
Game, Economy and Off.  
3. Connect the monitor signal cable to the  
video connector on the back of your  
computer.  
4. Plug the power cable into the power  
adaptor and into a nearby outlet.  
5. Turn on your computer and monitor. If  
the monitor displays an image, installation  
is complete.  
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2. Setting up the monitor  
The OSD Menu  
Description of the On Screen Display  
What is On-Screen Display (OSD)?  
Below is an overall view of the structure of the  
On-Screen Display.You can use this as a reference  
when you want to work your way around the  
different adjustments later on.  
On-Screen Display (OSD) is a feature in all Philips  
monitors. It allows an end user to adjust screen  
performance or select functions of the monitors  
directly through an on-screen instruction window.  
A user friendly on screen display interface is  
shown as below:  
On  
Off  
1~3  
LightFrame  
Input  
VGA  
DVI (Optional)  
HDMI 1 (Optional)  
HDMI 2 (Optional)  
Wide screen, 4:3  
0~100  
Picture Format  
Brightness  
Picture  
0~100  
Contrast  
On, Off  
SmartKolor  
SmartTxt  
On, Off  
SmartResponse  
SmartContrast  
Gamma  
Off, Fast, Faster, Fastest  
On, Off  
1.8, 2.0, 2.2, 2.4, 2.6  
Volume  
Mute  
0~100  
Audio  
Basic and simple instruction on the control keys  
On, Off  
(Optional)  
5000K, 6500K, 7500K, 8200K, 9300K, 11500K  
In the OSD shown above users can press  
Color Temp.  
sRGB  
Color  
buttons at the front bezel of the monitor to move  
the cursor, OK to confirm the choice or change.  
Red: 0~100  
Green: 0~100  
Blue: 0~100  
User Define  
Language  
English,Español, Français, Deutsch, Italiano,  
⇷⚭ྃ࿄  
Português, Русский,  
0~100  
Horizontal  
Vertical  
OSD Settings  
0~100  
Off, 1, 2, 3, 4  
5, 10, 20, 30, 60  
Transparency  
OSD Time out  
Auto  
0~4  
Power LED  
H. Position  
V. Position  
0~100  
Setup  
0~100  
0~100  
0~100  
Phase  
Clock  
Resolution Notification  
Reset  
On, Off  
Yes, No  
Information  
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2. Setting up the monitor  
Resolution notification  
2.3 Remove the Base Stand  
Remove the Base Stand  
This monitor is designed for optimal performance  
at its native resolution, 1920x1080@60Hz.  
When the monitor is powered on at a different  
resolution, an alert is displayed on screen: Use  
1920x1080@60Hz for best results.  
Before you start disassembling the monitor base,  
please follow the instructions below to avoid  
damage or injury.  
Display of the native resolution alert can be  
switched off from Setup in the OSD (On Screen  
Display) menu.  
1. Place the monitor face on a safe surface, then  
loose the screw form the base.  
Physical Function  
Tilt  
20˚  
-5˚  
2. Release the screw of base stand then pull the base  
away from the monitor.  
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3. Image Optimization  
How to enable SmartImage?  
3. Image Optimization  
3.1 SmartImage  
What is it?  
SmartImage provides presets that optimize  
display for different types of content, dynamically  
adjusting brightness, contrast, color and sharpness  
in real time.Whether you're working with text  
applications, displaying images or watching a  
video, Philips SmartImage delivers great optimized  
monitor performance.  
1. Press  
to launch the SmartImage on screen  
display;  
Why do I need it?  
2. Keep pressing  
to toggle betweenText,  
Office, Photo, Movie, Game, Economy and Off;  
3. The SmartImage on screen display will remain  
on screen for 5 seconds or you can also  
press”OK” to make confirmation.  
You want a monitor that delivers optimized display  
all your favorite types of content, SmartImage  
software dynamically adjust brightness, contrast,  
color and sharpness in real time to enhance your  
monitor viewing experience.  
4. When SmartImage is enabled, the sRGB  
scheme is disabled automatically.To use sRGB  
you need to disable SmartImage with the  
button at the front bezel of your monitor.  
How does it work?  
SmartImage is an exclusive, leading edge Philips  
technology that analyzes the content displayed  
on your screen. Based on a scenario you select,  
SmartImage dynamically enhances the contrast,  
color saturation and sharpness of images to  
enhance the contents being displayed - all in real  
time with the press of a single button.  
Except using  
press buttons to choose and press “OK” to  
confirm selection and close the SmartImage OSD.  
key to scroll down, you can also  
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3. Image Optimization  
There are seven modes to be selected:Text,  
Office, Photo, Movie, Game, Economy and Off.  
Game: Turn on over drive circuit for best  
response time, reduce jaggy edges for fast  
moving objects on screen, enhance contrast  
ratio for bright and dark scheme, this profile  
delivers the best gaming experience for  
gamers.  
Economy: Under this profile, brightness,  
contrast are adjusted and backlighting fine-  
tuned for just right display of everyday office  
applications and lower power consumption.  
Off: No optimization by SmartImage.  
Text: Helps improve reading of text based  
application like PDF ebooks. By using a special  
algorithm which increases the contrast and  
boundary sharpness of text content, the  
display is optimized for a stress-free reading  
by adjusting the brightness, contrast and color  
temperature of the monitor.  
Office: Enhances text and dampens brightness  
to increase readability and reduce eye strain.  
This mode significantly enhances readability  
and productivity when you're working with  
spreadsheets, scanned articles or other general  
office applications.  
Photo:This profile combines color saturation,  
dynamic contrast and sharpness enhancement  
to display photos and other images with  
outstanding clarity in vibrant colors - all  
without artifacts and faded colors.  
Movie: Ramped up luminance, deepened  
color saturation, dynamic contrast and razor  
sharpness displays every details in darker  
areas of your videos without color washout in  
brighter areas maintaining a dynamic natural  
values for the ultimate video display  
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3. Image Optimization  
3.2 SmartKolor  
What is it?  
3.3 SmartContrast  
What is it?  
SmartKolor is a special color extension technology Unique technology that dynamically analyzes  
that is able to enhance visual color range to  
deliver vivid and rich picture performance.  
displayed content and automatically optimizes a  
monitor's contrast ratio for maximum visual clarity  
and viewing enjoyment, stepping up backlighting  
for clearer, crisper and brighter images or dimming  
backlighting for clear display of images on dark  
Why do I need it?  
You want the rich, vibrant images for experiencing backgrounds.  
the outstanding photos or videos.  
Why do I need it?  
How does it work?  
SmartKolor will dynamically enhance color  
.
You want the very best visual clarity and viewing  
comfort for every type of content. SmartContrast  
saturation and extend visual color range to enrich dynamically controls contrast and adjusts  
color quality and performance of your viewing  
images. SmartKolor is turned off automatically; for  
backlighting for clear, crisp, bright gaming and  
video images or displays clear, readable text for  
example, inText mode or Office mode, where it is office work. By reducing your monitor's power  
not required.  
consumption, you save on energy costs and  
extend the lifetime of your monitor.  
How does it work?  
When you activate SmartContrast, it will analyse  
the content you are displaying in real time to  
adjust colors and control backlight intensity.This  
function will dynamically enhance contrast for a  
great entertainment experience when viewing  
videos or playing games.  
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3. Image Optimization  
Installation  
3.4 SmartSharpness  
What is it?  
Follow the instruction and complete the  
installation.  
You can launch after installation is completed.  
If you want to launch later, you can either click  
the shortcut on desktop or toolbar.  
Smart technology that enhances sharpness when  
you need it for ultimate display performance and  
more entertainment fun when you are viewing  
videos or photos.  
Why do I need it?  
You want the ultimate in sharpness for more  
entertainment fun when viewing photos or videos.  
How does it work?  
Smart technology enhances sharpness when you  
need it for ultimate display performance and more  
entertainment fun when you are viewing videos or  
photos in the Movie or Game mode. It is turned  
off for top quality display of office applications  
and in the Economy mode to reduce power  
consumptions.  
First launch -Wizard  
The first time after installation of  
SmartControl Premium, it will automatically  
go to Wizard for first time launch.  
The wizard will guide you through adjustment  
your monitor performance step by step.  
You can go to Plug-in menu to launch wizard  
later on as well.  
3.5 Philips SmartControl Premium  
The new SmartControl Premium software  
by Phillips allows you to control your monitor  
via an easy to use on-screen graphic interface.  
Complicated adjustments are a thing of the past as  
this user friendly software guides you through fine-  
tuning resolution, Color calibration, Clock/Phase  
adjustments, RGB White point adjustment, etc.  
You can adjust more options without wizard  
by Standard pane.  
Equipped with latest technology in core algorithm  
for fast processing and response, this Windows  
7 compliant eye catching animated Icon based  
software is ready to enhance your experience  
with Philips monitors!  
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3. Image Optimization  
Start with Standard pane:  
Adjust menu:  
Adjust Menu allows you to adjust Brightness,  
Contrast, Focus, Position and Resolution.  
You can follow the instruction and do the  
adjustment.  
Cancel prompts user if you want to cancel  
installation.  
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3. Image Optimization  
Color menu:  
Color Menu allows you to adjust RGB, Black  
Level,White Point, Color Calibration, and  
SmartImage (Please refer to SmartImage  
section).  
You can follow the instruction and do the  
adjustment.  
Refer to below table for sub-menu item base  
on your input.  
Example for Color Calibration  
1. "Show Me" starts color calibration tutorial.  
2. Start - starts the 6-step color calibration  
sequence.  
3. QuickView loads the before/after images.  
4. To return to Color home pane, click the  
Cancel button.  
5. Enable color calibration - by default is on. If  
unchecked, does not allow for color calibration  
to happen, dimes out start and quick view  
buttons.  
6. Must have patent info in calibration screen.  
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3. Image Optimization  
First color Calibration Screen:  
ECO  
Previous button is disabled until the second  
color screen.  
Next goes to the succeeding target (6-targets).  
Final next goes File>Presets pane.  
Cancel closes the UI and returns to the plug  
in page.  
Theft Deterrence Pane will only be active when  
selectingTheft Deterrence Mode from the drop-  
down Plug Ins menu.  
SmartImage  
Allow user to change setting for better display  
setting based on content.  
When Entertainment is set, SmartContrast and  
SmartResponse are enabled.  
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3. Image Optimization  
To enableTheft Deterrence, clicking EnableTheft  
Deterrence Mode button brings up the following  
screen:  
User can enter PIN between 4 and 9 digits  
numbers only.  
After entering PIN,Accept button takes user  
to the pop-up dialog box on the following  
page.  
Minimum minutes set to 5. Slider set to 5 by  
default.  
Does not require the display be attached to  
a different host to go intoTheft Deterrence  
mode.  
Displays current preference settings.  
A checked box enables the feature.The check  
box is a toggle.  
Enable Context Menu on desktop is checked  
(On) by default. Enable Context menu  
displays SmartControl Premium selections for  
Select Preset andTune Display in the desktop  
right-click context menu. Disabled removes  
SmartControl Premium from the right click  
context menu.  
EnableTaskTray icon is checked (On) by  
default. Enable context menu shows the task  
tray menu for SmartControl Premium.A right  
click on the task tray icon displays the menu  
options for Help,Technical Support. Check for  
Upgrade,About, and Exit.When Enable task  
tray menu is disabled, the task tray icon will  
only display EXIT.  
After creating PIN, theTheft Deterrence pane will  
indicateTheft Deterrence Enabled and provide  
PIN Options button:  
Theft Deterrence Enabled is displayed.  
DisableTheft Deterrence Mode opens pane  
screen on next page.  
Run at Startup is checked (On) by default.  
When disabled, SmartControl Premium will  
not launch at start or be in the task tray.The  
only way to launch SmartControl Premium is  
either from the desktop short cut or from the  
program file.Any preset set to run at startup  
will not load when this box is unchecked  
(Disabled).  
PIN Options button only available after user  
creates PIN, button opens secure PIN web  
site.  
Options>Preferences - Will only be active  
when selecting Preferences from the drop-down  
Options menu. On a non-supported display  
capable of DDC/CI, only the Help and Options  
tabs are available.  
Enable transparency mode (Windows 7,Vista,  
XP). Default is 0% Opaque.  
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3. Image Optimization  
Options>Input - Will only be active when selecting Options>Audio - Will only be active when  
Input from the drop-down Options menu. On a  
non-supported display capable of DDC/CI, only  
the Help and Options tabs are available.All other  
SmartControl Premium tabs are not available.  
selectingVolume from the drop-down Options  
menu.  
On a non-supported display capable of DDC/CI,  
only the Help and Options tabs are available.  
Option>Auto Pivot  
Display the Source instruction pane and  
current input source setting.  
On single input displays, this pane will not be  
visible.  
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3. Image Optimization  
Help>User Manual - Will only be active when  
selecting User Manual from the drop-down Help  
menu. On a non-supported display capable of  
DDC/CI, only the Help and Options tabs are  
available.  
Context Sensitive menu  
The Context Sensitive menu is Enabled by default.  
If Enable Context Menu has been checked in the  
Options>Preferences pane, then the menu will be  
visible.  
The Context Menu has four entries:  
SmartControl Premium - When selected the  
About Screen is displayed.  
Select Preset - Provides a hierarchical menu  
of saved presets for immediate use.A check  
mark shows the currently selected preset.  
Facoty Preset can also be called from the drop  
down menu.  
Help>Version - Will only be active when selecting  
Version from the drop- down Help menu. On a  
non-supported display capable of DDC/CI, only  
the Help and Options tabs are available.  
Tune Display - Opens the SmartControl  
Premium control panel.  
SmartImage - Check current settings, Office,  
Photo, Movie, Game, Economy, Off.  
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3. Image Optimization  
TaskTray Menu Enabled  
TaskTray Menu Disabled  
The task tray menu can be displayed by right-  
clicking on the SmartControl Premium icon from  
the task tray. Left Click will launch the application.  
When theTaskTray is disabled in the preference  
folder, only the EXIT selection is available.To  
completely remove SmartControl Premium  
from the task tray, disable Run at Startup in  
Options>Preferences.  
The task tray has five entries:  
Help - Access to User Manual file: Open User  
Manual file using the default browser window.  
Technical Support - displays the tech support  
page.  
Check for Update - takes the user to PDI  
Landing and checks the user's version against  
the most current available.  
About - Displays detailed reference  
information: product version, release  
information, and product name.  
Exit - Close SmartControl Premium  
To run SmartControl Premium again either  
select SmartControl Premium from Program  
menu, double-click the desktop PC icon or  
restart the system.  
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3. Image Optimization  
3.6 SmartDesktop Guide  
SmartDesktop  
Drag and DropWindows  
Once the partitions are configured and Align to  
partition is selected a window can be dragged  
into the region and it will automatically align.  
When the window and mouse cursor are within  
the region, the region will become highlighted.  
SmartDesktop is in SmartControl Premium. Install  
SmartControl Premium and select SmartDesktop  
from Options.  
Note  
If the outline of the region is not visible when  
dragging the window,Show windows contents  
while dragging” is disabled. To enable:  
1. In Control Panel, click System.  
2. Click Advanced system settings (ForVista &  
Win7 OS, this is located on the left sidebar)  
3. In Performance section, click Settings.  
4. In the box, check Show window contents  
while dragging, and click OK.  
Other alternative path:  
Vista  
Control Panel > Personalization > Window  
Color and Appearance > Click "Open Classic  
appearance properties for more color options"  
> Click "Effects" button > check Show window  
contents while dragging  
Align to partition check box will enable  
automatic alignment for the window when  
dragged into the defined partition.  
XP:  
Select the desired partition by clicking on the  
icon. The partition will be applied to the  
desktop and the icon will be highlighted.  
Identify provides a quick way to view the grid.  
Display Properties>Appearance>Effects...> check  
Show window contents while dragging  
Win 7:  
No other alternative path available.  
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3. Image Optimization  
Title Bar Options  
2. Desktop Partition – Desktop Partition shows  
the current selected partition and allows the  
user to quickly change to any of the partitions  
shown in the drop down.  
Desktop partition can be accessed from the title  
bar of the active window. This provides a quick  
and easy way to manage the desktop as well as  
sending any window to any partition without  
having to drag and drop. Move the cursor into  
the active window’s title bar to access the drop  
down menu.  
Right Click Menu  
Note  
If more than one display is attached, the user can  
select the targeted display to change the partition.  
The highlighted icon represents the current active  
partition.  
Right click on the Desktop Partition icon to view  
the drop down menu.  
3. Identify Partition – Displays the outline grid  
on the desktop for the current partition.  
4. Align On/Align Off – Enables/disables the  
drag and drop auto align feature.  
5. Exit – Closes Desktop Partition and  
DisplayTune. To re-initialize, launch  
DisplayTune from the start menu or short cut  
on the desktop.  
1. FindWindows – In some cases, the user may  
have sent multiple windows to the same  
partition. Find Window will show all open  
windows and move the selected window to  
the forefront.  
20  
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3. Image Optimization  
Left Click Menu  
TaskTray Right Click  
The task tray also contains most of the features  
supported in the title bar (with the exception of  
automatically sending a window to any partition).  
Left click on the Desktop Partition icon to quickly  
send the active window to any partition without  
having to drag and drop. Releasing the mouse will  
send the window to the highlighted partition.  
FindWindows – In some cases, the user may  
have sent multiple windows to the same  
partition. Find Window will show all open  
windows and move the selected window to  
the forefront.  
Desktop Partition – Desktop Partition shows  
the current selected partition and allows the  
user to quickly change to any of the partitions  
shown in the drop down.  
Identify Partition – Displays the outline grid  
on the desktop for the current partition.  
Align On/Align Off – Enables/disables the  
drag and drop auto align feature.  
21  
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3. Image Optimization  
SmartDesktop Partition Definitions  
Name  
Description  
Image  
Full Desktop  
Applies all settings to the entire desktop.  
Vertical  
Assesses the screen resolution and divides the display into  
two evenly sized vertical regions.  
For 90/270 maintain vertical configuration.  
Horizontal  
Assesses the screen resolution and divides the display into  
two evenly sized horizontal regions.  
For 90/270 maintain horizontal configuration.  
VerticalTriple  
Assesses the screen resolution and divides the display into  
three evenly sized vertical regions.  
For 90 Partition 1 horizontal top Partition 2 horizontal  
center Partition 3 horizontal bottom.  
For 270 Partition 3 horizontal top Partition 2 horizontal  
center Partition 1 horizontal bottom.  
Vertical Split Left  
Assesses the screen resolution and divides the display into  
two vertical regions, the left hand side is a single region,  
the right hand side is split into two evenly sized regions  
For 90 Partition 1 on top Partition 2&3 on bottomFor  
270 Partition 1 on bottom Partition 2&3 on top.  
Vertical Split Right  
Assesses the screen resolution and divides the display into  
two vertical regions, the right hand side is a single region,  
the left hand side is split into two evenly sized regions  
For 90 Partition 1&2 on top Partition 3 on bottom.  
For 270 Partition 3 on top Partition 1&2 on bottom.  
22  
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3. Image Optimization  
Name  
Description  
Image  
Horizontal SplitTop  
Assesses the screen resolution and divides the display into  
two evenly sized horizontal regions, the top region is single,  
the bottom region is spilt into two evenly sized regions  
For 90 Partition 1 on right sideVertical Partition 2&3 on  
left sideVertical.  
For 270 Partition 1 on left sideVertical Partition 2&3 on  
right sideVertical.  
Horizontal Split Bottom Assesses the screen resolution and divides the display into  
two evenly sized horizontal regions, the bottom region is  
single, the top region is spilt into two evenly sized regions  
For 90 Partition 1&2 on right sideVertical Partition 3 on  
left sideVertical.  
For 270 Partition 1&2 on left sideVertical Partition 3 on  
right sideVertical.  
Even Split  
Assesses the screen resolution and divides the display into  
four evenly sized regions.  
23  
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4.Technical Specification  
4 Technical Specifications  
Picture/Display  
Monitor panel type  
Backlight  
TFT-LCD  
LED  
Panel size  
23.6'' W (59.9 cm)  
16:9  
Aspect ratio  
Pixel Pitch  
0.272 x 0.272 mm  
300 cd/m²  
Brightness  
SmartContrast  
Contrast ratio (typical)  
Response time (typical)  
Optimum Resolution  
Viewing angle  
Picture Enhancement  
Display colors  
Vertical refresh rate  
Horizontal Frequency  
sRGB  
20,000,000:1  
1000:1  
2 ms  
1920 x 1080 @ 60Hz  
170° (H) / 160° (V) @ C/R > 10  
SmartImage  
16.7 M  
56Hz -76Hz  
30kHz - 83kHz  
YES  
Connectivity  
Signal input  
VGA (Analog), HDMI  
Separate Sync, Sync on Green  
HDMI audio out  
Input Signal  
Audio In/Out  
Convenience  
User Convenience  
OSD Languages  
English, French, German, Italian, Russian, Spanish,  
Simplified Chinese, Portuguese  
Other convenience  
Kensington lock  
Plug & Play Compatibility  
DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux  
Stand  
Tilt  
-5/+20  
24  
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4.Technical Specification  
Power (248X3LFH)  
On mode  
21.8W (typ.), 26.5W (max.)  
Energy Consumption  
(EnergyStar 5.0 test method)  
AC InputVoltage at AC InputVoltage at AC InputVoltage at  
100VAC +/-5VAC, 115VAC +/-5VAC,  
230VAC +/-5VAC,  
50Hz +/ -3Hz  
16.77W  
50Hz +/- 3Hz  
16.77W  
0.3W  
60Hz +/- 3Hz  
16.72W  
0.3W  
Normal Operation (typical)  
Sleep (typical)  
0.3W  
Off  
0.3W  
0.3W  
0.3W  
Heat Dissipation*  
AC InputVoltage at AC InputVoltage at AC InputVoltage at  
100VAC +/-5VAC, 115VAC +/-5VAC,  
230VAC +/-5VAC,  
50Hz +/ -3Hz  
57.24BTU  
50Hz +/ -3Hz  
57.24BTU  
1.02BTU  
60Hz +/ -3Hz  
57.06BTU  
1.02BTU  
Normal Operation  
Sleep (typical)  
Off  
1.02BTU  
1.024BTU  
1.024BTU  
1.024BTU  
Power LED indicator  
Power Supply  
On mode:White, Standby/Sleep mode:White (blinking)  
Adapter, (Input) 100-240V AC, 50/60Hz, 1.0A, (Output) 12V DC,  
3A  
Dimension  
Product with stand (WxHxD)  
Product without stand  
(WxHxD)  
578 x 443 x 194mm  
578 x 369 x 40mm  
Box dimension (WxHxD)  
Weight  
630 x 518 x 120mm  
Product with base  
Product without base  
Product with packaging  
Operating Condition  
Temperature range  
5.1kg  
3.6kg  
5.7kg  
Storage: -20°C to 60°C  
operation: 0°C to 40 °C  
20% to 80%  
Relative humidity  
Altitude  
Non-operation: + 40,000 ft ( 12,192 m)  
operation: + 12,000 ft ( 3,658 m)  
30,000 hrs  
MTBF  
Environmental  
ROHS  
YES  
EPEAT  
Silver (www.epeat.net)  
5.0  
EnergyStar  
Packaging  
100% recyclable  
PVC BFR free housing  
Specific Substances  
25  
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4.Technical Specification  
Compliance and standards  
Regulatory Approvals  
BSMI, CE Mark, FCC Class B, GOST, SEMKO, ULcUL, ISO9241-  
307,TUV-GS,TUV-Ergo  
Cabinet  
Color  
Blue light (Bezel)/Black (Rear) , or other color options as  
applicable in your regions  
Glossy  
Finish  
Note  
registration status in your country.  
version of leaflet.  
26  
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4.Technical Specification  
4.1 Resolution & Preset Modes  
Maximum Resolution  
1920 x 1080 at 60 Hz (analog input)  
1920 x 1080 at 60 Hz (digital input)  
Recommended Resolution  
1920 x 1080 at 60 Hz (digital input)  
H. freq (kHz)  
31.47  
37.88  
48.36  
54.00  
44.77  
47.78  
49.70  
60.00  
63.89  
47.71  
55.47  
55.94  
75.00  
64.67  
65.29  
66.59  
74.04  
67.50  
Resolution  
640x480  
V. freq (Hz)  
59.94  
60.32  
60.00  
60.00  
59.86  
59.87  
59.81  
60.00  
60.02  
60.02  
59.90  
59.89  
60.00  
59.88  
59.95  
59.93  
59.95  
60.00  
800x600  
1024x768  
1152x864  
1280x720  
1280x768  
1280x800  
1280x960  
1280x1024  
1360x768  
1440x900  
1440x900  
1600x1200  
1680x1050  
1680x1050  
1920x1080  
1920x1200  
1920x1080  
Note  
Please notice that your display works best at  
native resolution of 1920 X 1080@60Hz. For  
best display quality, please follow this resolution  
recommendation.  
27  
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5. Power Management  
5. Power Management  
5.1 Automatic PowerSaving  
If you haveVESA DPM compliance display card  
or software installed in your PC, the monitor can  
automatically reduce its power consumption when  
not in use. If an input from a keyboard, mouse or  
other input device is detected, the monitor will  
'wake up' automatically.The following table shows  
the power consumption and signaling of this  
automatic power saving feature:  
!
Power Management Definition  
VESA  
Mode  
Video  
H-sync  
Yes  
No  
-
V-sync  
Yes  
No  
-
Power Used LED color  
Active  
ON  
21.8W (typ.),  
26.5W (max.)  
White  
Sleep (typ.)  
Switch Off  
OFF  
OFF  
0.3W  
White  
(Blinking)  
0.3W  
OFF  
The following setup is used to measure power  
consumption on this monitor.  
Native resolution: 1920x1080.  
Contrast: 50%  
Brightness: 300 nits  
Color temperature: 6500k with full white pattern  
Note  
This data is subject to change without notice.  
28  
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6. Regulatory Information  
CE Declaration of Conformity  
This product is in conformity with the following  
standards  
6 Regulatory Information  
EN60950-1:2006 (Safety requirement of  
InformationTechnology Equipment)  
EN55022:2006 (Radio Disturbance  
requirement of InformationTechnology  
Equipment)  
Lead-free Product  
Lead free display promotes  
environmentally sound recovery and  
disposal of waste from electrical and  
electronic equipment.Toxic substances  
EN55024:1998+A1:2001+A2:2003 (Immunity  
requirement of Information Technology  
Equipment)  
like Lead has been eliminated and compliance  
with European community’s stringent RoHs  
directive mandating restrictions on hazardous  
substances in electrical and electronic equipment  
have been adhered to in order to make Philips  
monitors safe to use throughout its life cycle.  
EN61000-3-2:2006 (Limits for Harmonic  
Current Emission)  
EN61000-3-3:1995+A1:2001+A2:2005  
(Limitation ofVoltage Fluctuation and Flicker)  
following provisions of directives applicable  
2006/95/EC (LowVoltage Directive)  
2004/108/EC (EMC Directive)  
EPEAT  
(www.epeat.net)  
2005/32/EC (EuP Directive, EC No. 1275/2008  
mplementing Directive for Standby and Off  
mode power consumption) and is produced  
by a manufacturing organization on ISO9000  
level.  
“The EPEAT (Electronic Product  
Environmental AssessmentTool)  
program evaluates computer  
The product also comply with the following  
standards  
desktops, laptops, and monitors  
based on 51 environmental criteria developed  
through an extensive stakeholder consensus  
process supported by US EPA.  
ISO9241-307:2008 (Ergonomic requirement,  
Analysis and compliance test methods for  
electronic visual displays)  
EPEAT system helps purchasers in the public  
and private sectors evaluate, compare and select  
desktop computers, notebooks and monitors  
based on their environmental attributes. EPEAT  
also provides a clear and consistent set of  
performance criteria for the design of products,  
and provides an opportunity for manufacturers to  
secure market recognition for efforts to reduce  
the environmental impact of its products.”  
GS EK1-2000:2009 (GS mark requirement)  
prEN50279:1998 (Low Frequency Electric and  
Magnetic fields forVisual Display)  
MPR-II (MPR:1990:8/1990:10 Low Frequency  
Electric and Magnetic fields)  
TCO certified (Requirement for Environment  
Labeling of Ergonomics, Energy, Ecology and  
Emission,TCO: Swedish Confederation of  
Professional Employees) forTCO versions  
Benefits of EPEAT  
Reduce use of primary materials  
Reduce use of toxic materials  
Avoid the disposal of hazardous waste EPEAT’S  
requirement that all registered products meet  
ENERGY STAR’s energy efficiency specifications,  
means that these products will consume less  
energy throughout their life.  
29  
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6. Regulatory Information  
Energy Star Declaration  
Use only RF shielded cable that was supplied with  
the monitor when connecting this monitor to a  
computer device.  
(www.energystar.gov)  
®
As an ENERGY STAR Partner,  
we have determined that this  
product meets the ENERGY STAR  
guidelines for energy efficiency.  
To prevent damage which may result in fire or  
shock hazard, do not expose this appliance to rain  
or excessive moisture.  
®
THIS CLASS B DIGITAL APPARATUS MEETS  
ALL REQUIREMENTS OFTHE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT  
REGULATIONS.  
Note  
We recommend you switch off the monitor when  
it is not in use for a long time.  
Federal Communications Commission (FCC)  
Notice (U.S. Only)  
FCC Declaration of Conformity  
Declaration of Conformity for Products Marked  
with FCC Logo,  
This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC  
Rules.These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation.This  
equipment generates, uses and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this equipment  
does cause harmful interference to radio or  
television reception, which can be determined  
by turning the equipment off and on, the  
user is encouraged to try to correct the  
interference by one or more of the following  
measures:  
United States Only  
This device complies with Part 15 of the FCC  
Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any  
interference received, including interference that  
may cause undesired operation.  
Reorient or relocate the receiving antenna.  
Increase the separation between the  
equipment and receiver.  
Connect the equipment into an outlet on  
a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/  
TV technician for help.  
Changes or modifications not expressly  
approved by the party responsible for  
compliance could void the user's authority to  
operate the equipment.  
30  
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6. Regulatory Information  
EN 55022 Compliance (Czech Republic Only)  
Commission Federale de la Communication  
(FCC Declaration)  
Cet équipement a été testé et déclaré  
conforme auxlimites des appareils numériques  
de class B,aux termes de l'article 15 Des  
règles de la FCC. Ces limites sont conçues  
de façon à fourir une protection raisonnable  
contre les interférences nuisibles dans le cadre  
d'une installation résidentielle.  
CET appareil produit, utilise et peut émettre  
des hyperfréquences qui, si l'appareil n'est pas  
installé et utilisé selon les consignes données,  
peuvent causer des interférences nuisibles aux  
communications radio.  
Cependant, rien ne peut garantir l'absence  
d'interférences dans le cadre d'une installation  
particulière. Si cet appareil est la cause  
d'interférences nuisibles pour la réception des  
signaux de radio ou de télévision, ce qui peut  
être décelé en fermant l'équipement, puis en  
le remettant en fonction, l'utilisateur pourrait  
essayer de corriger la situation en prenant les  
mesures suivantes:  
Réorienter ou déplacer l'antenne de réception.  
Augmenter la distance entre l'équipement et  
le récepteur.  
Brancher l'équipement sur un autre circuit que  
celui utilisé par le récepteur.  
Demander l'aide du marchand ou d'un  
technicien chevronné en radio/télévision.  
Toutes modifications n'ayant pas reçu  
l'approbation des services compétents  
en matière de conformité est susceptible  
d'interdire à l'utilisateur l'usage du présent  
équipement.  
N'utiliser que des câbles RF armés pour  
les connections avec des ordinateurs ou  
périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE  
B RESPECTETOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR  
DU CANADA.  
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6. Regulatory Information  
Polish Center forTesting and Certification  
Notice  
North Europe (Nordic Countries) Information  
Placering/Ventilation  
The equipment should draw power from a socket  
with an attached protection circuit (a three-  
prong socket).All equipment that works together  
(computer, monitor, printer, and so on) should  
have the same power supply source.  
VARNING:  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE  
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU  
STÄLLER DIN UTRUSTNING PÅPLATS.  
The phasing conductor of the room's electrical  
installation should have a reserve short-circuit  
protection device in the form of a fuse with a  
nominal value no larger than 16 amperes (A).  
Placering/Ventilation  
ADVARSEL:  
SØRG VED PLACERINGEN FOR, AT  
NETLEDNINGENS STIK OG STIKKONTAKT ER  
NEMTTILGÆNGELIGE.  
To completely switch off the equipment, the  
power supply cable must be removed from the  
power supply socket, which should be located  
near the equipment and easily accessible.  
Paikka/Ilmankierto  
VAROITUS:  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO  
VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
A protection mark "B" confirms that the  
equipment is in compliance with the protection  
usage requirements of standards PN-93/T-42107  
and PN-89/E-06251.  
Plassering/Ventilasjon  
ADVARSEL:  
NÅR DETTE UTSTYRET PLASSERES, MÅ  
DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
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6. Regulatory Information  
Ergonomie Hinweis (nur Deutschland)  
China RoHS  
The People's Republic of China released a  
regulation called "Management Methods for  
Controlling Pollution by Electronic Information  
Products" or commonly referred to as China  
RoHS.All products are produced and sold for  
China market have to meet China RoHS request.  
Der von uns gelieferte Farbmonitor entspricht den  
in der "Verordnung über den Schutz vor Schäden  
durch Röntgenstrahlen" festgelegtenVorschriften.  
Auf der Rückwand des Gerätes befindet sich  
ein Aufkleber, der auf die Unbedenklichkeit der  
Inbetriebnahme hinweist, da dieVorschriften über  
die Bauart von Störstrahlern nach Anlage III ¤ 5  
Abs. 4 der Röntgenverordnung erfüllt sind.  
Damit Ihr Monitor immer den in der Zulassung  
geforderten Werten entspricht, ist darauf zu  
achten, daß  
1. Reparaturen nur durch Fachpersonal  
durchgeführt werden.  
2. nur original-Ersatzteile verwendet werden.  
3. bei Ersatz der Bildröhre nur eine bauartgleiche  
eingebaut wird.  
Aus ergonomischen Gründen wird empfohlen,  
die Grundfarben Blau und Rot nicht auf dunklem  
Untergrund zu verwenden (schlechte Lesbarkeit  
und erhöhte Augenbelastung bei zu geringem  
Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel nach  
DIN 45 635 beträgt 70dB (A) oder weniger.  
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ACHTUNG: BEIM AUFSTELLEN  
DIESES GERÄTES DARAUF  
ACHTEN, DAß NETZSTECKER UND  
NETZKABELANSCHLUß LEICHT  
ZUGÄNGLICH SIND.  
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7. Customer care and warranty  
Types of Pixel Defects  
7 Customer care and warranty  
Pixel and sub pixel defects appear on the screen  
in different ways.There are two categories of pixel  
defects and several types of sub pixel defects  
within each category.  
7.1 Philips' Flat Panel Monitors Pixel Defect  
Policy  
Philips strives to deliver the highest quality  
products.We use some of the industry's most  
advanced manufacturing processes and practice  
stringent quality control. However, pixel or sub  
pixel defects on theTFT monitor panels used in  
flat panel monitors are sometimes unavoidable.  
No manufacturer can guarantee that all panels will  
be free from pixel defects, but Philips guarantees  
that any monitor with an unacceptable number  
of defects will be repaired or replaced under  
warranty.This notice explains the different types  
of pixel defects and defines acceptable defect  
levels for each type. In order to qualify for repair  
or replacement under warranty, the number of  
pixel defects on aTFT monitor panel must exceed  
these acceptable levels. For example, no more  
than 0.0004% of the sub pixels on a monitor may  
be defective. Furthermore, Philips sets even higher  
quality standards for certain types or combinations  
of pixel defects that are more noticeable than  
others.This policy is valid worldwide.  
Bright Dot Defects  
Bright dot defects appear as pixels or sub pixels  
that are always lit or 'on'.That is, a bright dot is  
a sub-pixel that stands out on the screen when  
the monitor displays a dark pattern.There are the  
types of bright dot defects:  
One lit red, green or blue sub pixel  
Two adjacent lit sub pixels:  
-
-
-
Red + Blue = Purple  
Red + Green =Yellow  
Green + Blue = Cyan (Light Blue)  
Pixels and Sub pixels  
A pixel, or picture element, is composed of three  
sub pixels in the primary colors of red, green and  
blue. Many pixels together form an image.When  
all sub pixels of a pixel are lit, the three colored  
sub pixels together appear as a single white pixel.  
When all are dark, the three colored sub pixels  
together appear as a single black pixel. Other  
combinations of lit and dark sub pixels appear as  
single pixels of other colors.  
Three adjacent lit sub pixels (one white pixel)  
34  
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7. Customer care and warranty  
Note  
A red or blue bright dot must be more  
than 50  
percent brighter than neighboring dots while  
a green bright dot is 30 percent brighter than  
neighboring dots.  
Black Dot Defects  
Black dot defects appear as pixels or sub pixels  
that are always dark or 'off'.That is, a dark dot is  
a sub-pixel that stands out on the screen when  
the monitor displays a light pattern.These are the  
types of black dot defects.  
Proximity of Pixel Defects  
Because pixel and sub pixels defects of the same  
type that are near to one another may be more  
noticeable, Philips also specifies tolerances for the  
proximity of pixel defects.  
Pixel DefectTolerances  
In order to qualify for repair or replacement due  
to pixel defects during the warranty period, a  
TFT monitor panel in a Philips flat panel monitor  
must have pixel or sub pixel defects exceeding the  
tolerances listed in the following tables.  
BRIGHT DOT DEFECTS  
ACCEPTABLE LEVEL  
1 lit subpixel  
3
2 adjacent lit subpixels  
1
3 adjacent lit subpixels (one white pixel)  
Distance between two bright dot defects*  
Total bright dot defects of all types  
0
>15mm  
3
BLACK DOT DEFECTS  
ACCEPTABLE LEVEL  
5 or fewer  
2 or fewer  
0
1 dark subpixel  
2 adjacent dark subpixels  
3 adjacent dark subpixels  
Distance between two black dot defects*  
Total black dot defects of all types  
>15mm  
5 or fewer  
TOTAL DOT DEFECTS  
ACCEPTABLE LEVEL  
Total bright or black dot defects of all types  
5 or fewer  
Note  
1 or 2 adjacent sub pixel defects = 1 dot defect  
This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement , analysis and  
compliance test methods for electronic visual displays)  
35  
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7. Customer care and warranty  
7.2 Customer Care &Warranty  
Customer Care &Warranty  
For warranty coverage information and additional support requirement valid for your region, please  
visit www.philips.com/support website for details. You may also contact your local Philips Customer  
Care Center number listed below.  
Contact Information forWESTERN EUROPE region:  
Country  
Austria  
ASC  
Consumer care number  
+43 0810 000206  
+32 078 250851  
Price  
Siemens I&S  
E Care  
0.07  
0.06  
Belgium  
Denmark  
Finland  
A-novo  
+45 3525 8761  
Local call tariff  
Local call tariff  
A-novo  
+358 09 2290 1908  
+33 082161 1658  
+49 01803 386 853  
+30 00800 3122 1223  
+353 01 601 1161  
+39 840 320 041  
+352 26 84 30 00  
+31 0900 0400 063  
+47 2270 8250  
France  
A-novo  
0.09  
0.09  
Germany  
Greece  
Siemens I&S  
Allman Hellas  
Invec Scotland  
A-novo  
Free of charge  
Local call tariff  
Ireland  
Italy  
0.08  
Luxembourg  
Netherlands  
Norway  
Poland  
E Care  
Local call tariff  
0.10  
E Care  
A-novo  
Local call tariff  
Local call tariff  
Local call tariff  
Local call tariff  
Zolter  
+48 0223491505  
+351 2 1359 1440  
+41 02 2310 2116  
+34 902 888 785  
+46 08 632 0016  
+44 0207 949 0069  
Portugal  
Switzerland  
Spain  
Eatsa Spain  
A-novo  
Eatsa Spain  
A-novo  
0.10  
Sweden  
United Kingdom  
Local call tariff  
Local call tariff  
Invec Scotland  
36  
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7. Customer care and warranty  
Contact Information for CENTRAL AND EASTERN EUROPE region:  
Country  
Belarus  
Call center  
NA  
ASC  
Consumer care number  
+375 17 217 3386  
+359 2 960 2360  
+385 1 333 0974  
800 100 697  
IBA  
Bulgaria  
Croatia  
NA  
LAN Service  
Renoprom  
Asupport  
NA  
Czech Rep.  
Estonia  
NA  
NA  
FUJITSU  
+372 6519900  
NA  
Serware  
+36 1 2426331  
Hungary  
NA  
Profi Service  
“ServiceNet LV” Ltd.  
UAB "Servicenet"  
Blue Ridge Intl.  
CPS  
+36 1 814 8080  
Latvia  
NA  
+371 7460399  
Lithuania  
Romania  
NA  
+370 7400088  
NA  
+40 21 2101969  
NA  
+7 (495) 645 6746 (for repair)  
+7 (495) 645 3010 (for sales)  
Russia  
NA  
CEEE Partners  
Serbia &  
Montenegro  
NA  
KimTec d.o.o.  
+381 11 20 70 684  
Slovakia  
Slovenia  
NA  
NA  
NA  
NA  
NA  
Datalan Service  
PC H.and  
+421 2 49207155  
+386 1 530 08 24  
+380 562320045  
+38 044 245 73 31  
+90 212 444 4 832  
Comel  
Ukraine  
Turkey  
Topaz-Service Company  
Techpro  
Contact Information for LATIN AMERICA region:  
Country  
Argentina  
Brazil  
Call center  
Vermont  
Vermont  
Consumer care number  
0800 3330 856  
0800-7254101  
Contact Information for NORTH AMERICA:  
Country  
Canada  
U.S.A.  
Call center  
Supercom  
TOS  
ASC  
Consumer care number  
Supercom  
Teleplan  
(800)479-6696  
(877) 835-1838  
Contact Information for CHINA:  
China  
Consumer care number : 4008 800 008  
37  
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7. Customer care and warranty  
Contact Information for APMEA region:  
Country  
Call center  
NA  
ASC  
Consumer care number  
1300 360 386  
Australia  
AGOS NETWORK PTY LTD  
Distributor: Computer Source 880-2-9141747, 9127592  
Ltd (warranty buy-out)  
Bangladesh  
Cambodia  
NA  
NA  
880-2-8128848 / 52  
855-023-999992  
Distributor: NeatTechnology  
Pte Ltd (Singapore) (warranty  
buy-out)  
Hong Kong /  
Macau  
Hong Kong:Tel: +852 2619 9639  
Macau:Tel: (853)-0800-987  
NA  
NA  
Smart PixelsTechnology Ltd.  
REDINGTON INDIA LTD  
Tel: 1 800 425 6396  
SMS: PHILIPS to 56677  
India  
Tel: 62 21 75909053, 75909056,  
7511530  
Indonesia  
Israel  
NA  
NA  
NA  
PT. Gadingsari elektronika Prima  
Eastronics LTD  
1-800-567000  
603 7953 3370  
After Market Solutions (CE)  
Sdn Bhd  
Malaysia  
Distributor: Syakar Co. Ltd  
(warranty buy-out)  
Nepal  
NA  
977-1-4222395  
New Zealand NA  
Visual Group Ltd.  
0800 657447  
Pakistan  
NA  
NA  
Philips Consumer Service  
(9221) 2737411-16  
(02) 633-4533 to 34,  
(02) 637-6559 to 60  
Philippines  
Glee Electronics, Inc.  
Philips Electronics Singapore  
Pte Ltd (Philips Consumer Care (65) 6882 3999  
Center)  
Singapore  
NA  
South Africa  
South Korea  
NA  
NA  
SylvaraTechnologies Pty Ltd  
PCS One Korea Ltd.  
086 0000 888  
080-600-6600  
no distributor and/or service  
provider currently  
Sri Lanka  
NA  
PCCW  
Teleservices  
Taiwan  
Taiwan  
FETEC.CO  
0800-231-099  
Thailand  
NA  
NA  
Axis Computer System Co., Ltd. (662) 934-5498  
AL SHAHD COMPUTER L.L.C 00971 4 2276525  
United Arab  
Emirates  
+84 8 38248007 Ho Chi Minh City  
+84 5113.562666 Danang City  
+84 5113.562666 Can tho Province  
FPT Service Informatic  
Company Ltd.  
Vietnam  
NA  
38  
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8.Troubleshooting & FAQs  
AUTO button doesn't function  
The auto function is applicable only inVGA-  
Analog mode. If the result is not satisfactory,  
you can do manual adjustments via the OSD  
menu.  
8 Troubleshooting & FAQs  
8.1 Troubleshooting  
Note  
The Auto Function is not applicable in  
DVI-Digital mode as it is not necessary.  
This page deals with problems that can be  
corrected by a user. If the problem still persists  
after you have tried these solutions, contact Philips  
customer service representative.  
Visible signs of smoke or sparks  
Do not perform any troubleshooting steps  
Disconnect the monitor from mains power  
source immediately for safety  
Common Problems  
No Picture (Power LED not lit)  
Contact with Philips customer service  
representative immediately.  
Make sure the power cord is plugged into the  
power outlet and into the back of the monitor.  
First, ensure that the power button on the  
front of the monitor is in the OFF position,  
then press it to the ON position.  
Imaging Problems  
Image is not centered  
Adjust the image position using the “Auto”  
function in OSD Main Controls.  
No Picture (Power LED is white blinking)  
Make sure the computer is turned on.  
Make sure the signal cable is properly  
connected to your computer.  
Adjust the image position using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only inVGA mode.  
make sure the monitor cable has no bent pins  
on the connect side. If yes, repair or replace  
the cable.  
Image vibrates on the screen  
Check that the signal cable is properly securely  
connected to the graphics board or PC.  
The Energy Saving feature may be activated  
Screen says  
Vertical flicker appears  
Adjust the image using the “Auto” function in  
OSD Main Controls.  
Make sure the monitor cable is properly  
Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only inVGA mode.  
connected to your computer. (Also refer to  
the Quick Start Guide).  
Check to see if the monitor cable has bent  
pins.  
Make sure the computer is turned on.  
39  
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8.Troubleshooting & FAQs  
Horizontal flicker appears  
Green, red, blue, dark, and white dots appears on  
the screen  
The remaining dots are normal characteristic  
of the liquid crystal used in today’s technology,  
Please refer the pixel policy for more detail.  
Adjust the image using the “Auto” function in  
OSD Main Controls.  
The "power on" light is too strong and is  
disturbing  
Eliminate the vertical bars using the Phase/  
Clock of Setup in OSD Main Controls. It is  
valid only inVGA mode.  
You can adjust “power on” light using the  
power LED Setup in OSD main Controls.  
Image appears blurred, indistinct or too dark  
Audio problem  
Adjust the contrast and brightness on  
On-Screen Display.  
No sound  
Check if audio cable is connected to PC and  
An "after-image", "burn-in" or "ghost image"  
remains after the power has been turned off.  
monitor correctly.  
Ensure audio is not muted. Press OSD “Menu”,  
select “Audio” then “Mute”. Check it on “Off”  
position.  
Uninterrupted display of still or static images  
over an extended period may cause " burn  
in", also known as "after-imaging " or "ghost  
imaging", on your screen. "Burn-in", "after-  
imaging", or "ghost imaging" is a well-known  
phenomenon in monitor panel technology. In  
most cases, the "burned in" or "after-imaging"  
or "ghost imaging" will disappear gradually over  
a period of time after the power has been  
switched off.  
Press “Volume” in OSD main control to adjust  
the volume.  
For further assistance, refer to the Consumer  
Information Centers list and contact Philips  
customer service representative.  
Always activate a moving screen saver  
program when you leave your monitor  
unattended.  
Always activate a periodic screen refresh  
application if your monitor will display  
unchanging static content.  
Failure to activate a screen saver, or a periodic  
screen refresh application may result in severe  
“burn-in” or “after-image” or “ghost image”  
symptoms will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Image appears distorted.Text is fuzzy or blurred.  
Set the PC’s display resolution to the same  
mode as monitor’s recommended screen  
native resolution.  
40  
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8.Troubleshooting & FAQs  
8.2 SmartControl Premium FAQs  
Q3 After installing SmartControl Premium,  
when clicking on SmartControl Premium  
tab, nothing shows up after a while or a  
failure message shows, what happened?  
Q1. I change the monitor on a PC to a different  
one and the SmartControl Premium  
becomes un-usable, what do I do?  
Ans.: It might be your graphic adaptor is not  
compatible with the SmartControl Premium.  
If your graphic adaptor is one of the above  
mentioned brands, try to download the  
most updated graphic adaptor driver from  
corresponding companies’ web site. Install  
the driver. Remove SmartControl Premium,  
and re-install it once more.  
Ans.: Restart your PC and see if SmartControl  
Premium can work. Otherwise, you will  
need to remove and re-install SmartControl  
Premium to ensure proper driver is installed.  
Q2. The SmartControl Premium functions  
worked well before, but it does not work  
anymore, what can I do?  
If it is still not working, we are sorry that  
the graphic adaptor is not supported. Please  
visit Philips website and check if an updated  
SmartControl Premium driver is available.  
Ans.: If the following actions were executed, the  
monitor driver may need to be  
re-installed.  
Changed video graphic adapter to another  
one  
Q4. When I click on Product Information,  
only partial information is shown, what  
happened?  
Updated video driver  
Activities on OS, such as service pack or patch  
Run Windows Update and updated monitor  
and/or video driver  
Ans.: It might be your graphic card adaptor driver  
is not the most updated version which fully  
supporting DDC/CI interface. Please try to  
download the most updated graphic adaptor  
driver from corresponding companies’ web  
site. Install the driver. Remove SmartControl  
Premium and re-install it once more.  
Windows was booted with the monitor  
power off or disconnected.To find out,  
please right click My Computer and click on  
Properties->Hardware-> Device Manager. If  
you see "Plug and Play Monitor" shows under  
Monitor, then you need to re-install. Simply  
remove SmartControl Premium and re-install  
it.  
41  
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8.Troubleshooting & FAQs  
Q5. I forgot my PIN forTheft Deterrence  
Function.What can I do?  
Ans.: Philips Service center has a right to ask for  
legitimate identification and authorization, in  
order to establish ownership of the monitor.  
Please note that the anti-theft deterrence  
function is provided as a convenient free  
option. Managing PIN numbers is the sole  
responsibility of the individual user or the  
organization who sets it.  
In case the PIN number is forgotten,  
Philips service center can re-set it for you  
at a nominal charge after verification of  
ownership. Please note that this activity is  
not covered by standard warranty terms.  
Q6. In a monitor with the Smartlmage feature,  
the sRGB scheme of color temperature  
function in SmartControl Premium is not  
responding, why?  
Ans.: When Smartlmage is enabled, the sRGB  
scheme is disabled automatically.To use  
sRGB, you need to disable Smartlmage with  
the  
button at the front bezel of your  
monitor.  
42  
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8.Troubleshooting & FAQs  
8.3 General FAQs  
Q3: What are the .inf and .icm files on the CD-  
ROM? How do I install the drivers (.inf and  
.icm)?  
Q1:When I install my monitor what should I  
do if the screen shows 'Cannot display this  
video mode'?  
Ans.: These are the driver files for your monitor.  
Follow the instructions in your user manual  
to install the drivers.Your computer may ask  
you for monitor drivers (.inf and .icm files)  
or a driver disk when you first install your  
monitor. Follow the instructions to insert  
the ( companion CD-ROM) included in this  
package. Monitor drivers (.inf and .icm files)  
will be installed automatically.  
Ans.:Recommended resolution for this monitor:  
1920x1080 @60Hz.  
Unplug all cables, then connect your PC to the  
monitor that you used previously.  
In the Windows Start Menu, select Settings/  
Control Panel. In the Control Panel  
Window, select the Display icon. Inside the  
DisplayControl Panel, select the 'Settings' tab.  
Under the setting tab, in box labeled 'desktop  
area', move the sidebar to 1920x1080 pixels.  
Open 'Advanced Properties' and set the  
Refresh Rate to 60Hz, then click OK.  
Restart your computer and repeat step  
2 and 3 to verify that your PC is set at  
1920x1080@60Hz.  
Q4: How do I adjust the resolution?  
Ans.: Your video card/graphic driver and monitor  
together determine the available resolutions.  
You can select the desired resolution under  
Windows® Control Panel with the "Display  
properties".  
Shut down your computer, disconnect your  
old monitor and reconnect your Philips  
monitor.  
Q5: What if I get lost when I am making  
monitor adjustments via OSD?  
Turn on your monitor and then turn on your  
PC.  
Ans.: Simply press the OK button, then select  
'Reset' to recall all of the original factory  
settings.  
Q2: What is the recommended refresh rate for  
monitor?  
Q6: Is the monitor screen resistant to  
scratches?  
Ans.: Recommended refresh rate in monitors is  
60Hz. In case of any disturbance on screen,  
you can set it up to 75Hz to see if that  
removes the disturbance.  
Ans.: In general it is recommended that the panel  
surface is not subjected to excessive shocks  
and is protected from sharp or blunt objects.  
When handling the monitor, make sure that  
there is no pressure or force applied to  
the panel surface side. This may affect your  
warranty conditions.  
43  
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8.Troubleshooting & FAQs  
contact your Philips sales representative for  
more information.  
Q7: How should I clean the monitor surface?  
Ans.: For normal cleaning, use a clean, soft cloth.  
For extensive cleaning, please use isopropyl  
alcohol. Do not use other solvents such as  
ethyl alcohol, ethanol, acetone, hexane, etc.  
Q10: Are Philips monitors Plug-and- Play?  
Ans.: Yes, the monitors are Plug-and-Play  
compatible with Windows 7/Vista/XP/NT,  
Mac OSX, Linux  
Q8: Can I change the color setting of my  
monitor?  
Q11: What is Image Sticking, or Image Burn-in,  
or After Image, or Ghost Image in monitor  
panels?  
Ans.: Yes, you can change your color setting  
through OSD control as the following  
procedures,  
Ans.: Uninterrupted display of still or static images  
over an extended period may cause "burn  
in", also known as "after-imaging" or "ghost  
imaging", on your screen. "Burn-in", "after-  
imaging", or "ghost imaging" is a well-known  
phenomenon in monitor panel technology. In  
most cases, the "burned in" or "atter-imaging"  
or "ghost imaging" will disappear gradually  
over a period of time after the power has  
been switched off.Always activate a moving  
screen saver program when you leave your  
monitor unattended.  
Press "OK" to show the OSD (On Screen  
Display) menu  
Press "Down Arrow" to select the option  
"Color" then press "OK" to enter color setting,  
there are three settings as below.  
1. ColorTemperature;The six settings are  
5000K, 6500K, 7500K, 8200K, 9300K and  
11500K.With settings in the 5000K range  
the panel appears ‘warm,' with a red-white  
color tone, while a 11500K temperature  
yields ‘cool, blue-white toning."  
2. sRGB; this is a standard setting for ensuring  
correct exchange of colors between  
different device (e.g. digital cameras,  
monitors, printers, scanners, etc)  
Always activate a periodic screen refresh  
application if your monitor will display  
unchanging static content.  
Warning  
3. User Define; the user can choose his/her  
preference color setting by adjusting red,  
green blue color.  
Failure to activate a screen saver, or a periodic  
screen refresh application may result in severe  
“burn-in” or “after-image” or “ghost image”  
symptoms will not disappear and cannot be  
repaired.The damage mentioned above is not  
covered under your warranty.  
Note:  
A measurement of the color of light  
radiated by an object while it is being heated.  
This measurement is expressed in terms of  
absolute scale, (degrees Kelvin). Lower Kevin  
temperatures such as 2004K are red; higher  
temperatures such as 9300K are blue.  
Neutral temperature is white, at 6504K.  
Q12: Why is my Display not showing sharp text,  
and is displaying jagged characters?  
Ans.: Your monitor works best at its native  
resolution of 1920x1080@60Hz. For best  
display please use this resolution.  
Q9: Can I connect my monitor to any PC,  
workstation or Mac?  
Ans.: Yes.All Philips monitors are fully compatible  
with standard PCs, Macs and workstations.  
You may need a cable adapter to connect  
the monitor to your Mac system. Please  
44  
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2011 © Koninklijke Philips Electronics N.V. All rights reserved.  
Philips and the Philips Shield Emblem are registered trade marks of  
Koninklijke Philips Electronics N.V. and are used under license from  
Koninklijke Philips Electronics N.V.  
Specifications are subject to change without notice.  
M3248XLE1Q  
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