Petsafe Pet Care Product PAC00 12893 User Manual

Remote Trainers with Vibration  
operating and training guide  
remote trainer  
remote trainer with  
with Vibration  
Vibration Plus  
Pdt00-12892  
Pdt00-12894  
®
®
add-a-dog Collar  
add-a-dog Collar  
with Vibration  
with Vibration Plus  
PaC00-12893  
PaC00-12914  
Please read this entire guide before beginning  
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®
Thank you for choosing the PetSafe brand. You and your pet deserve a  
companionship that includes memorable moments and a shared understanding  
together. Our products and training tools promote a lifestyle of protection,  
teaching, and love—essentials that influence memories for a lifetime. If you have  
any questions about our products or training your pet, please visit our website at  
To get the most protection out of your warranty, please register your product within  
the product’s full warranty and should you ever need to call the Customer Care  
®
Center, we will be able to help you faster. Most importantly, PetSafe will never  
give or sell your valuable information to anyone. Complete warranty information is  
Table of Contents  
Components................................................................................................................. 4  
How the System Works................................................................................................ 4  
Features........................................................................................................................ 4  
Key Definitions ............................................................................................................. 5  
Operating Guide ......................................................................................................... 7  
Prepare the Handheld Transmitter............................................................................ 7  
Prepare the Receiver Collar...................................................................................... 8  
Fit the Receiver Collar............................................................................................... 9  
Pairing the Receiver Collar for One Dog Operation................................................ 10  
Pairing the Receiver Collar for Two Dog Operation................................................ 10  
Accessories ........................................................................................................... 11  
Training Guide........................................................................................................... 12  
Testing the Remote Trainer..................................................................................... 12  
Find the Best Vibration or Static Stimulation Level for Your Pet ............................ 12  
General Tips............................................................................................................ 13  
Dog Training Recommendations ............................................................................ 13  
Teaching Basic Obedience ..................................................................................... 14  
Eliminating Unwanted Behavior.............................................................................. 16  
Frequently Asked Questions ................................................................................... 20  
Troubleshooting........................................................................................................ 21  
Test Light Instructions for PDT00-12894 and PAC00-12914 .................................... 21  
Terms of Use and Limitation of Liability ..................................................................... 22  
FCC ............................................................................................................................ 22  
Customer Care International ...................................................................................... 23  
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3
Components  
Wrist Strap  
Receiver Collar  
Test Light  
Tool  
Handheld  
Transmitter  
Antenna  
Operating and  
Training Guide  
Charging Adapter  
How the System Works  
Now you can experience the difference a Remote Trainer can make. Spend less time training and  
®
more time enjoying your dog. These PetSafe Remote Trainers are comfortable for your pet and  
easy to use with our unique adjustable vibration. A great method of communicating with your dog  
and capable of teaching all the customary commands.  
®
The PetSafe Remote Trainers with Vibration can assist you in controlling your pet in a range up to  
½ mile. At the push of a button, the Handheld Transmitter sends a signal, activating the Receiver  
®
Collar. You begin with your dog on-leash and finish with Wireless Leash control.  
Depending on which model you choose, these Remote Trainers provide up to 15 individual levels  
of two different styles of stimuli: Vibration Stimulation and Static Stimulation or a mix of both.  
Features  
Exclusive adjustable vibration  
Patented ergonomic design  
½ Mile range  
Waterproof collar  
Rechargeable  
4
Customer Care Center 1-800-732-2677  
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Key Definitions  
Handheld Transmitter:  
Transmits the radio signal to  
the Receiver Collar. It is water  
resistant.  
Antenna  
Level Select  
Switch  
Transmitter Indicator Lights:  
Indicate that a button is  
pressed and also serves as a  
low-battery indicator.  
Red LED: Factory set for  
single dog training. Indicates  
low battery and when any  
blue correction button is  
pressed. Also indicates when  
Transmitter is charging.  
Dog Select  
Button  
Level Select  
Indicator  
Transmitter  
Indicator Lights:  
Red LED  
Top Button  
(light blue)  
Middle Button  
(medium blue)  
Green LED  
(for 2 Dog)  
Bottom Button  
(dark blue)  
Battery  
Door Cover  
Green LED: For 2 Dog  
training. Indicates when any  
blue correction button is  
being pressed for Dog 2.  
Wrist Strap  
Attachment  
Charging Jack  
& Dust Cover  
Level Select Switch: Provides multiple levels of Stimulation. Note: When set to Level “0”, the LED’s on  
the Receiver Collar will still light up but no correction will be delivered.  
Level Select Indicator: Shows level of correction.  
Correction/Stimulation Buttons: Deliver Vibration Correction and/or Static Stimulation,  
depending on model.  
Top Button (light blue): On models PDT00-12892 and PDT00-12894. Delivers a quick  
Vibration Correction followed by a Controlled (continuous) Vibration when button is pressed.  
Middle Button (medium blue): On model PDT00-12894. Delivers a quick Vibration Correction  
followed by a Controlled (continuous) Static Stimulation when button is pressed. A safety time-  
out will be triggered if the button is held continuously for more than 12 seconds. The safety  
time-out will end when the button is released.  
Bottom Button (dark blue): On model PDT00-12894. Delivers a quick Static Stimulation  
followed by a Controlled (continuous) Static Stimulation when button is pressed. A safety time-  
out will be triggered if the button is held continuously for more than 12 seconds. The safety  
time-out will end when the button is released.  
Dog Select Button: Used to select between Dog 1 and Dog 2.  
Wrist Strap Attachment: Used to attach Wrist Strap.  
Antenna: Transmits signal from the Handheld Transmitter to the Receiver Collar.  
Charging Jack & Dust Cover: Used to charge the Handheld Transmitter and should always be  
closed when charger is removed.  
Battery Door Cover: In the event that batteries are not charging properly, please contact our  
Customer Care Center.  
Vibration Stimulation: Activates the Vibration in the Receiver Collar.  
Static Stimulation: You control when and how long Stimulation is delivered to your dog through  
the Receiver Collar’s Contact Points. When a Static Stimulation button is held for 12 seconds  
or more, the Red or Green LED will flash (depending on Dog 1 or Dog 2 mode), indicating it is in  
safety time-out mode. The button will need to be released and pressed again before additional  
Stimulation can be delivered.  
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5
Receiver Collar: Receives the radio  
signal from the Handheld Transmitter. It  
is waterproof.  
Charging Jack  
(with cover)  
Contact Points  
On/Off Button: Momentarily pressing and  
holding this button turns the Receiver Collar  
on and off.  
Collar Strap  
Retainers  
Contact Points: The contacts through which  
the Receiver Collar delivers the Vibration  
Correction and/or the Static Stimulation.  
Receiver Indicator Light: Indicates when  
the Receiver Collar has been turned on or  
off, is in Pairing Mode, and serves as a low-  
battery indicator.  
Red LED: Indicates when Correction is  
being delivered and serves as the low  
battery indicator. Also indicates when unit  
is charging.  
Receiver Indicator Light  
(Red and Green LED)  
On/Off Button  
Green LED: Indicates unit is on and battery is good. Also indicates Pairing Mode.  
Collar Strap Retainers: Hold the adjustable collar.  
Charging Jack & Dust Cover: Used to charge the Receiver Collar. Although the Receiver  
Collar is waterproof without the charger cover, keep the cover in place when not charging to  
keep debris out of the openings.  
6
Customer Care Center 1-800-732-2677  
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Operating Guide  
Step  
Prepare the Handheld Transmitter  
Charge the Handheld Transmitter  
1. Lift the rubber dust cover protecting the Handheld  
Transmitter Charging Jack.  
1A  
1
2. Connect one of the charger connectors to the  
Handheld Transmitter Charging Jack (1A).  
3. Plug the charger into a standard wall outlet. The  
Red LED will light up. When fully charged, the  
LED will change to Green.  
4. When charging is complete, be sure to replace  
the rubber dust cover.  
Note: Approximate battery life between charges is  
40 to 60 hours, depending on frequency of use.  
The Transmitter has two LED’s used to indicate  
the selected dog. The Dog 1 Red LED is on the  
left when holding the unit with the LED’s facing the  
operator, and the Dog 2 Green LED is on the right.  
The transmitter is factory set in single dog mode. To verify, press and release the Dog  
Select Button multiple times. (The Red LED will blink once for each press and release.)  
Transmitter Indicators  
Condition  
Red LED  
Normal Operation  
OFF  
Low Battery - press and release any  
blue correction button  
3 flashes every 5 seconds  
Dog 1—any blue correction button  
ON length of any blue correction button  
press. If a Static Stimulation button  
is held up to 12 continuous seconds,  
then a rapid flash will indicate a safety  
time-out.  
Charging  
ON  
Condition  
Green LED  
Normal Operation  
OFF  
Dog 2—any blue correction button  
ON length of any blue correction button  
press. If a Static Stimulation button  
is held up to 12 continuous seconds,  
then a rapid flash will indicate a safety  
time-out.  
Charging Complete  
ON  
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Step  
Prepare the Receiver Collar  
Charge the Receiver Collar  
1. Lift the rubber dust cover protecting the Receiver  
Collar Charging Jack.  
2A  
2
2. Connect one of the charger connectors to the  
Receiver Collar Charging Jack (2A).  
3. Plug the charger into a standard wall outlet. The  
Red LED will light up. When fully charged, the LED  
will change to Green.  
4. When charging is complete, be sure to replace the  
rubber dust cover.  
To Turn the Receiver Collar On  
1. Press and hold the On/Off Button (2B) until  
the Green LED light comes on. (This takes  
approximately one second.)  
2B  
On/Off Button  
2. Release the On/Off Button.  
In normal mode, the Green LED will flash once every 5  
seconds, indicating the Receiver Collar is on and ready  
to receive a radio signal from the Handheld Transmitter.  
To Turn the Receiver Collar Off  
1. When you press the On/Off Button, the Red LED  
light will come on. Hold down the button until the  
Red LED turns off (approximately 5 seconds).  
2. Release the On/Off Button.  
To extend the life between charging cycles, turn the Receiver Collar off when it is not in use.  
Approximate battery life between charges is 15-20 hours, depending on frequency of use.  
Receiver Indicators  
Condition  
Normal Operation - Low Battery  
Correction  
Red LED  
3 flashes every 5 seconds  
ON while delivering correction  
ON  
Charging  
Condition  
Green LED  
Pairing Mode  
Flashes once every second  
Normal Operation - Good Battery Flashes once every 5 seconds  
Charging Complete  
ON  
8
Customer Care Center 1-800-732-2677  
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Rechargeable Batteries  
The rechargeable Nickel Metal Hydride (NiMH) batteries are not memory sensitive and  
do not require depletion before charging.  
The batteries come partially charged from the factory, but will require a full charge  
(up to 12 hours) before the first use.  
If your equipment has not been charged for an extended period, you may experience  
a decrease in battery life the first few uses. Afterwards, the battery life will return to  
previous capacity levels.  
You should expect many years of battery life from the rechargeable batteries before  
replacement. Please contact Customer Care for replacement batteries.  
Step  
Fit the Receiver Collar  
Important: The proper fit and placement of your Receiver Collar is important for  
effective operation. The Contact Points must have direct contact with your dog’s  
skin on the underside of his neck.  
To assure a proper fit, please follow these steps:  
1. Make sure that the Receiver Collar is turned off.  
2. Start with your dog standing comfortably (3A).  
3. Place the Receiver Collar on your dog’s neck close to the ears.  
Center the Contact Points underneath your dog’s neck, touching  
the skin (3B). Note: It is sometimes necessary to trim the hair  
around the Contact Points to make sure that contact is consistent.  
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3A  
3B  
Do not shave the pet’s neck as  
this may increase the risk of  
skin irritation.  
4. Check the tightness of the Receiver Collar by  
inserting one finger between the collar and  
your dog’s neck (3C). The fit should be snug  
but not constricting.  
3C  
5. Allow your dog to wear the Receiver Collar for  
several minutes then recheck the fit. Check  
the fit again as your dog becomes more  
comfortable with the Receiver Collar.  
To Prevent Skin Irritation From Occurring  
Risk of skin damage. For comfort, safety and effectiveness of this  
product, please ensure that you check the fit of your pet’s collar frequently.  
If any skin irritation is observed, discontinue the use of the collar for a few  
days. If the condition persists beyond 48 hours, see your veterinarian.  
Do not attach a leash to the Remote Trainer. This can result in pulling the  
Contact Points too tightly against your pets neck. You may put a separate  
non-metallic collar on your dog’s neck and attach a leash. Do use a  
harness for attaching a leash and/or tags while using the Remote Trainer.  
Please refer to page 2 for additional information.  
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Step  
Pairing the Receiver Collar for One  
Dog Operation  
To pair the Receiver Collar to work with a new Handheld Transmitter or to pair a new  
Receiver Collar to work with your existing Handheld Transmitter:  
1. Turn the Receiver Collar off.  
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2. Press and release the Transmitter’s Dog Select Button and ensure the Red LED  
flashes one time to indicate Dog 1 is set.  
3. Press and hold the On/Off Button on the Receiver Collar continuously for 5 seconds,  
then release the button. The Green LED flashes once every second after the button is  
released and waits to receive an ID for up to 10 seconds.  
4. Press and release any blue correction button once during the 10 second  
programming mode. (This sends the Transmitter’s unique ID to the Receiver.)  
5. When the Green LED light on the Receiver flashes 5 times, the new ID has been  
received. This can be verified by pressing any button on the Transmitter.  
6. If the Receiver does not receive the new ID, it will automatically exit the pairing mode  
and retain its previous ID.  
Step  
Pairing the Receiver Collar for Two  
Dog Operation  
through our Customer Care Center.  
5
Adding Dog 2  
Remote Transmitter  
1. Set the Level Select Switch to 2.  
2. Press and hold the Transmitter’s Dog Select Button continuously for 5 seconds, then  
release the button. (The Green LED will blink 3 times.)  
3. Press and release the Transmitter’s Dog Select Button again and ensure the Green  
LED flashes one time to indicate Dog 2 is set.  
Receiver Collar  
1. With the Receiver in the off position, press and hold the On/Off Button continuously  
for 5 seconds, then release the button. The Green LED will flash once per second even  
after the button is released for up to 10 seconds.  
2. During this 10 second programming mode, press and release any blue correction  
button on the Transmitter once. (This sends the Transmitter’s unique ID to the Receiver.)  
3. The Green LED light on the Receiver Collar will flash 5 times. The new ID is now set.  
To verify press any of the blue correction buttons.  
Multi-Dog Functions  
1. To select between Dog 1 and Dog 2, press and release the Dog Select Button to  
toggle back and forth between Dog 1 (Red LED) and Dog 2 (Green LED).  
2. The Transmitter will remember the last dog selected.  
10  
Customer Care Center 1-800-732-2677  
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Clear 2 Dog Programming and Return to 1 Dog Mode  
1. Set the Level Select Switch to 1.  
2. Press and hold the Transmitter’s Dog Select Button continuously for 5 seconds, then  
release the button. (The Red LED will blink 3 times when it is complete.)  
Accessories  
®
To purchase additional accessories for your PetSafe Remote Trainer, contact the  
locate a retailer near you.  
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11  
Training Guide  
Testing the Remote Trainer  
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We recommend you experience first-hand how the PetSafe Remote Trainers with Vibration function.  
Always begin at the lowest level and increase the intensity up to your personal comfort level.  
1. Place your fingers on both Contact Points of the Receiver Collar.  
2. Hold the Transmitter approximately 2 feet from the Receiver and position the Level Select Switch  
to 1. Press the Bottom Button (dark blue) if applicable. At this level you may not feel the quick on/  
off Static Stimulation followed by the controlled Static Stimulation while holding the button down.  
NOTE: An automatic safety time-out will be triggered if any Static Stimulation button is held for  
more than 12 seconds. Once released, the button resets to normal functionality.  
3. Increase the intensity until the sensation begins to feel uncomfortable.  
4. Repeat the same procedure above using the Middle Button (medium blue) if applicable. The only  
difference will be a quick on/off quick Vibration followed by controlled Static Stimulation if the  
button is held down.  
5. Repeat the same procedure above using the Top Button (light blue). The difference will be a quick  
on/off Vibration followed by controlled Vibration if the button is held down.  
Note: Always return the Level Select Switch to 1 when changing buttons to discover either you or the  
dog’s comfort level with different methods of Vibration and Static Stimulation.  
Note: When set to Level “0”, the LED’s on the Receiver Collar will still light up but no correction will  
be delivered.  
Find the Best Vibration or Static Stimulation  
Level for Your Pet  
Important: Always start at the lowest level and work your way up.  
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The PetSafe Remote Trainers with Vibration employ the same methodology. The PDT00-12892  
gives the dog quick on/off Vibration. The controlled (continuous) Vibration follows only if you  
determine it is necessary to hold down the Transmitter’s Top Button (light blue). The PDT00-12894  
three-button model has two additional features. The Middle Button (medium blue) gives a quick on/  
off Vibration followed by controlled (continuous) Static Stimulation only if you continue to hold the  
button down. The Bottom Button (dark blue) provides a quick on/off Static Stimulation followed  
by controlled (continuous) Static Stimulation if you continue to hold the button down. This allows  
you to choose the Vibration or Static Stimulation Level that is best for your pet. Note: If a Static  
Stimulation button is held up to 12 continuous seconds, the LED will flash rapidly to indicate a safety  
time-out. Once released, the button resets to normal functionality.  
Once you have placed the Receiver Collar on your pet, it is time to find the Vibration or Static  
Stimulation Level that is best for him. This is called the Recognition Level.  
A slight change in your pet’s behavior, such as looking around in curiosity, scratching at his collar,  
or flicking his ears, indicates the Recognition Level that is best for him.  
Follow the steps below to find your pet’s Recognition Level:  
1. Starting at 1 on the Level Select Switch, press the Vibration Correction Top Button (light blue) for  
model PDT00-12892, OR the Static Stimulation Bottom Button (dark blue) for model PDT00-12894,  
continuously for 1 to 2 seconds.  
12  
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2. If your pet shows no reaction, repeat the Vibration or Static Stimulation level several times  
before moving up to the next level.  
3. YOUR PET SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING VIBRATION OR  
STATIC STIMULATION. IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND  
YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.  
4. Move up through the Vibration or Static Stimulation levels until your pet reliably responds to  
Vibration or Static Stimulation.  
5. If your pet continues to show no response at Level 15, check the fit of the Receiver Collar. If your  
pet has long or thick hair, your pet’s hair may need to be trimmed around the Contact Points.  
Do not shave the pet’s neck as this may increase the risk of skin irritation.  
If after completing all of these steps your dog still does not indicate he is feeling the Vibration or  
General Tips  
®
Introducing the Remote Trainer: Introduce your PetSafe collar when your dog graduates from  
puppy stage and understands basic obedience commands - usually from 4-6 months old.  
Avoiding a “Collar Wise” dog: Try to avoid letting your dog become “collar wise”, obeying  
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only when wearing the PetSafe collar. Similarly, avoid letting the dog learn to obey only when  
seeing the Transmitter in your hand. This is easy to prevent (see #2 in the following Training  
Recommendations section).  
Training Sessions & Determining Vibration or Static Stimulation Levels: Keep your training  
sessions short and watch your dog’s reaction - your pet will tell you what level of Vibration or  
Static Stimulation is appropriate to use and when to release the button. Please refer to page 12  
for additional information for finding the best Vibration or Static Stimulation Level for your pet.  
Stopping Unwanted Behavior: When stopping unwanted behavior, it is suggested to  
use higher levels of Vibration or Static Stimulation - the pet should be convinced that his  
unacceptable actions (not you) caused the annoying sensation to happen.  
Dogs First Learn One Command: Focus on learning one command before moving on to  
another. When teaching a command like “heel, come, sit or down”, many trainers recommend  
using low levels of Vibration or Static Stimulation. The dog quickly learns to turn off or  
completely avoid the unpleasant sensation.  
Reinforcing Known Commands: To reinforce commands the dog already knows, it is  
suggested to use medium Vibration or Static Stimulation Levels. This teaches the dog to  
respect instructions by always listening and obeying.  
Note: Using praise or treats to reward the correct response is great for encouraging the dog,  
but it is suggested you and your family members always remain the dog’s leader.  
Dog Training Recommendations  
1. When Training Begins: Training starts the moment you bring your puppy home. While it will  
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not be ready for the PetSafe products until the dog has matured, you should begin basic  
training immediately.  
2. Remain the Leader: Stop your dog from becoming “collar wise”. An easy solution known as  
“Collar Conditioning” will help prevent the dog from listening only when wearing the Receiver  
and disobeying when he is not wearing it. First, fit the Receiver Collar on your dog. Second,  
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13  
immediately take your dog outside or do something he enjoys; don’t activate the Receiver. Let  
the dog wear it during non-training sessions. Your dog should believe wearing the Receiver  
Collar can also result in having fun. It should not be perceived as punishment. Place the  
Receiver Collar on and off the dog at various times for short or longer periods to make wearing  
it a normal routine. Similarly, don’t let the dog learn to obey only when he sees the Transmitter.  
Also carry the Transmitter, but don’t use it all the time. How long should this process take?  
Professional trainers’ opinions vary from a few days to a couple of weeks.  
3. Focus on the Dog: Professional trainers’ opinions vary on some issues, but all users of remote  
training systems strongly recommend watching your dog, not the transmitter, when training.  
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PetSafe products are specifically designed to make this task simple. It is easy and you should  
find the point where your dog first perceives the Vibration or the Static Stimulation. See Find  
the Best Vibration or Static Stimulation Level for Your Pet on page 12.  
4. “Good Dog” in the Home or Outside: Stopping unwanted behavior is easy using the PetSafe  
®
Remote Trainers. Your dog can be good in and out of the house. Remember to be fair to the  
dog and remove temptation whenever possible. Following are some guidelines for teaching  
basic obedience commands.  
Teaching Basic Obedience  
The “Sit” Command  
1. Put a separate, non-metallic collar on your pet’s neck ABOVE the Receiver Collar, and attach a  
long leash. Note: Be sure the extra collar does not put pressure on the Contact Points.  
2. Hold your leash and Handheld Transmitter in one hand. To start with Vibration, press and hold the  
Top Button (light blue) while saying “Sit” and if necessary using your free hand to guide your pet into  
a “Sit” position. Release the Top Button immediately when your pet sits. Repeat this several times.  
3. If your pet sits reliably on receiving the Vibration and the spoken “Sit” command, then training is  
complete. Release your pet from the “Sit” position and praise him. If not, move on to Step 4 (only  
on the PDT00-12894 Remote Trainer with Vibration PLUS model).  
4. Hold the leash and Handheld Transmitter in one hand. Using the Recognition Level for your pet,  
press and hold the Middle Button (medium blue on the PDT00-12894 model) to deliver a quick  
Vibration followed by controlled Static Stimulation, or the Bottom Button (dark blue on the  
PDT00-12894 model) to deliver a quick on/off Static Stimulation followed by controlled Static  
Stimulation, while saying “Sit” and if necessary using your free hand to guide your pet into the  
“Sit” position. Release the button immediately when your pet sits. Repeat this several times.  
Note: If a Static Stimulation button is held up to 12 continuous seconds, the LED will flash rapidly  
to indicate a safety time-out. Once released, the button resets to normal functionality.  
5. If your pet now sits reliably with the spoken “Sit” command, he may now be ready to respond  
without Static Stimulation. Take a play break and then go back and repeat from Step 2 with  
Vibration only. Note: Keep your pet close to you while teaching the “Sit” command.  
14  
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The “Come” Command  
1. Put a separate, non-metallic collar on your pet’s  
neck ABOVE the Receiver Collar, and attach a  
long leash. Note: Be sure the extra collar does  
not put pressure on the Contact Points.  
2. Hold your leash in one hand and the  
Handheld Transmitter in the other.  
3. Wait for your pet to walk away from you.  
4. To start with Vibration, press and hold the  
Top Button (light blue), while saying “Come”  
and if necessary use the leash to guide your  
pet toward you.  
5. Immediately release the button as soon as  
your pet steps toward you, and praise him  
enthusiastically.  
6. Quickly move backwards as your pet begins  
to come toward you, praising him the entire  
time. Stop moving backwards and praise  
your pet when he returns to you.  
7. Repeat steps 3 to 6 several times.  
8. If your pet comes to you reliably on receiving  
the spoken “Come” command, then training  
is complete. Release your pet and praise  
him. If not, move on to Step 9.  
9. Wait for your pet to walk away from you. Using the  
Recognition Level for your pet, press and hold the Middle  
Button (medium blue on the PDT00-12894 model) to deliver  
quick Vibration followed by controlled Static Stimulation, or  
the Bottom Button (dark blue on the PDT00-12894 model)  
to deliver a quick on/off Static Stimulation followed by  
controlled Static Stimulation, while saying “Come” and if  
necessary use the leash to guide your pet toward you.  
10. Immediately release the button as soon as your pet steps  
toward you, and praise him enthusiastically. Note: If a Static  
Stimulation button is held up to 12 continuous seconds,  
the LED will flash rapidly to indicate a safety time-out. Once  
released, the button resets to normal functionality.  
11. Quickly move backwards as your pet begins to come toward  
you, praising him the entire time. Stop moving backwards  
and praise your pet when he returns to you.  
12. Repeat steps 9 to 11 several times.  
13. If your pet now comes to you reliably with the spoken  
“Come” command, he may now be ready to respond without  
Static Stimulation. Take a play break and then go back and  
repeat from Step 3 with Vibration only.  
15  
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The “Stay” Command  
1. Put a separate, non-metallic collar on your pet’s neck ABOVE the Receiver Collar, and attach  
a long leash. Note: Be sure the extra collar does not put pressure on the Contact Points.  
2. Visibly identify where you want your pet to sit by placing his bed or a large piece of cloth on  
the ground.  
3. Put your pet on his bed. Hold your leash in one hand and the Handheld Transmitter in the other.  
4. Staying at approximately 1 yard, walk around the perimeter of the bed. Do not say anything to  
your pet.  
5. If your pet tries to leave the bed, press and hold the Top Button (light blue) to deliver Vibration  
only while saying “Stay” and if necessary guide your pet back to his bed.  
6. Immediately release the button as soon as your pet returns to his bed, and praise him enthusiastically.  
7. Once your pet has settled, release him and play calmly.  
8. Repeat steps 3 to 7 several times.  
9. If your pet stays reliably on receiving the spoken “Stay” command, then training is complete.  
Release your pet and praise him. If not, move on to Step 10.  
10. Put your pet on his bed and walk around the perimeter of the bed as before.  
11. Wait for your pet to try to leave the bed. Using the Recognition Level for your pet, press and  
hold the Middle Button (medium blue on the PDT00-12894 model) to deliver quick Vibration  
followed by controlled Static Stimulation, or the Bottom Button (dark blue on the PDT00-12894  
model) to deliver a quick on/off Static Stimulation followed by controlled Static Stimulation,  
while saying “Stay” and if necessary guide your pet back to his bed.  
12. Immediately release the button as soon as your pet returns to his bed, and praise him  
enthusiastically. Note: If a Static Stimulation button is held up to 12 continuous seconds, the LED will  
flash rapidly to indicate a safety time-out. Once released, the button resets to normal functionality.  
13. Once your pet has settled, release him and play calmly.  
14. Repeat steps 10 to 13 several times.  
15. If your pet stays reliably on receiving the spoken “Stay” command, he may now be ready to  
respond without Static Stimulation. Take a play break and then go back and repeat from Step  
3 with Vibration only.  
Eliminating Unwanted Behavior  
Jumping Up  
Pets typically jump up to get attention. If you do not want your pet to jump on you, then friends or  
members of the family should not encourage this behavior. That means every time your pet jumps  
on someone, he should be reprimanded or redirected to an alternate and acceptable behavior, for  
which he can receive praise. Note: It is best if your pet first understands the “Sit” command.  
16  
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1. Choose the Stimulation Level one step higher than  
your pet’s Recognition Level.  
2. As soon as your pet lifts his paws off the ground  
to jump on you, press and hold the Top Button  
(light blue) to deliver Vibration only, or the Middle  
Button (medium blue on the PDT00-12894 model)  
to deliver quick Vibration followed by controlled  
Static Stimulation, or the Bottom Button (dark blue  
on the PDT00-12894 model) to deliver a quick on/  
off Static Stimulation followed by controlled Static  
Stimulation, and give the command “Sit.”  
3. Release the button immediately once your pet is sitting, and verbally praise him. Note: If a Static  
Stimulation button is held up to 12 continuous seconds, the LED will flash rapidly to indicate a  
safety time-out. Once released, the button resets to normal functionality.  
4. If your pet ignores the Vibration or Static Stimulation, use a higher level of Stimulation.  
5. Practice this exercise in several different areas and use different people for distractions.  
Digging  
It is important to first understand why your pet is digging. Many dogs, such as terriers, were  
bred to flush out prey, and digging is very innate to them. Other pets may be digging to find a  
cool spot to lie down, or simply out of boredom. Your pet may no longer have the desire to dig  
if he is provided with the following:  
A cool, shaded area in which to lie down, and plenty of water.  
An alternate activity, such as a favorite toy.  
Plenty of play, exercise, and attention.  
A yard free from rodents or prey that he may be trying to flush out.  
1. Choose the Stimulation Level one step higher than your pet’s Recognition Level.  
2. Place the Receiver Collar on your pet and wait at least 10 minutes before placing him in the yard.  
No other people or pets should be in the yard, as you do not want your pet to associate the  
Correction with anything other than his digging. Your pet must be securely fenced in or contained  
during training.  
3. From a window or area where your pet cannot see you, wait until your pet begins to dig.  
4. While your pet digs, press and hold the Top Button (light blue) to deliver Vibration only, or the  
Middle Button (medium blue for the PDT00-12894 model) to deliver quick Vibration followed by  
controlled Static Stimulation, or the Bottom Button (dark blue on the PDT00-12894 model) to  
deliver a quick on/off Static Stimulation followed by controlled Static Stimulation. Release the  
button immediately when he stops digging. Note: If a Static Stimulation button is held up to 12  
continuous seconds, the LED will flash rapidly to indicate a safety time-out. Once released, the  
button resets to normal functionality.  
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17  
5. If your pet ignores the Vibration or Static Stimulation, use a higher level of Stimulation.  
6. Continue to watch your pet, as he may choose another area to dig.  
7. Do not allow your pet in the yard unsupervised until he has completely stopped digging.  
Chasing  
Chasing is an instinctive behavior stimulated by moving objects. Some dogs have a particularly  
strong desire to chase that can put them in harm’s way and leave you helpless. Never allow your  
dog off the leash or out of a contained area until he has learned the “Come” command, regardless  
of the distraction. Be consistent and correct your dog every time he chases something.  
It is vitally important that you and your dog remain safe while carrying out this  
training. Your dog should be on a strong leash, long enough for him to attempt  
to chase an object, but short enough for him not to reach a road or other  
unsafe area. You must also be physically strong enough to restrain your dog  
when he tries to chase.  
1. Choose the Stimulation Level one step higher than your dog’s Recognition Level.  
2. Set up a scenario where your dog is enticed to chase an object. Common items could be  
cars, motorcycles, bicycles, etc. (do not use toys).  
3. When the object passes in front of your dog, make sure to hold the leash with a firm grip.  
As soon as your dog begins to chase the object, give the “Come” command and press and  
hold the Top Button (light blue) to deliver Vibration only, or the Middle Button (medium blue on  
the PDT00-12894 model) to deliver quick Vibration followed by controlled Static Stimulation,  
or the Bottom Button (dark blue on the PDT00-12894 model) to deliver a quick on/off Static  
Stimulation followed by controlled Static Stimulation, until he stops. If he fails to stop, restrain  
him with the leash before he reaches danger.  
4. When your dog stops chasing the object, immediately release the button, walk backwards  
and give the command “Come.” Praise your dog as he comes to you. Note: If a Static  
Stimulation button is held up to 12 continuous seconds, the LED will flash rapidly to indicate a  
safety time-out. Once released, the button resets to normal functionality.  
5. If your dog ignores the Vibration or Static Stimulation, repeat using a higher level of Stimulation.  
6. Repeat the process until your dog responds consistently to the “Come” command.  
18  
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Excessive Barking  
Barking is an instinctive behavior for dogs. It is impossible to keep your dog from barking  
entirely, but you can teach him be quiet when you give him a command.  
Note: This will only be effective when you are at home with your dog.  
1. Choose your dog’s Recognition Level.  
2. Put your dog in a situation that will tempt him to bark.  
3. When your dog begins to bark, press and hold the Top Button (light blue) to deliver Vibration  
only, or the Middle Button (medium blue on the PDT00-12894 model) to deliver quick  
Vibration followed by controlled Static Stimulation, or the Bottom Button (dark blue on the  
PDT00-12894 model) to deliver a quick on/off Static Stimulation followed by controlled Static  
Stimulation, and give him the command “Quiet.”  
4. Release the button immediately once your dog stops barking and praise him. Note: If a Static  
Stimulation button is held up to 12 continuous seconds, the LED will flash rapidly to indicate  
a safety time-out. Once released, the button resets to normal functionality.  
5. If your dog ignores the Vibration or Static Stimulation and continues to bark, repeat the  
process using a higher level of Stimulation.  
6. Practice this exercise in different areas using different situations that would cause your dog  
to bark.  
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19  
Frequently Asked Questions  
®
How old does a pet have  
Introduce your PetSafe Remote Trainer when your dog  
graduates from puppy state—usually 6 months old. The  
Receiver Collar may be too large for dogs under 8 lbs.  
to be before using the  
®
PetSafe Remote Trainer?  
Once my pet is trained  
and has been obeying my  
commands, will he have  
to continue to wear the  
Receiver Collar?  
Probably not. He may need to wear the Receiver Collar from  
time to time for reinforcement.  
Is the Receiver Collar  
Yes. The Receiver Collar that comes with the Remote Trainer’s  
with Vibration or Vibration PLUS is designed to be waterproof.  
waterproof?  
®
Can I use a PetSafe Remote Yes. A second dog can be added to the system. The  
Trainer with Vibration with  
more than one pet?  
through our Customer Care Center.  
®
Will I get exactly ½ mile  
of range with the PetSafe  
The range you get with your PetSafe Remote Trainer with  
®
Vibration will vary according to terrain, weather, vegetation,  
as well as transmission from other radio devices. To get  
the maximum amount of range, ensure the LED light on the  
Receiver is pointing up towards the dogs nose. If it’s pointing  
down the range will be drastically reduced.  
Remote Trainer  
?
How long can I  
continuously deliver  
Vibration or Static  
There is no time restriction on the Vibration only button.  
If a Static Stimulation button is held up to 12 continuous seconds,  
the Red or Green LED will flash rapidly to indicate a safety time-  
out. Once released, the button resets to normal functionality.  
Stimulation to my pet?  
What do I do if my pet’s  
neck becomes red and  
irritated?  
This condition is due to the Contact Points irritating the skin.  
Discontinue use of the Receiver Collar for a few days. If the  
condition persists beyond 48 hours, see your veterinarian.  
Once the skin returns to normal, replace Receiver Collar, and  
monitor the skin condition closely.  
20  
Customer Care Center 1-800-732-2677  
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Troubleshooting  
The answers to these questions should help you solve any problem you have with this system. If  
My pet is not responding  
when I press a button.  
Check to see if the Receiver Collar has been turned on.  
If your range has reduced from the first time you have used it,  
please check to see if the battery is low in either the Handheld  
Transmitter or Receiver Collar.  
Increase the Level Select Switch. Refer to “Find the Best Vibration  
or Static Stimulation Level for Your Pet” for more information.  
Make sure the Receiver Collar’s Contact Points are placed  
snugly against your pet’s skin. Refer to “Fit the Receiver  
Collar” for more information.  
If you notice your operating time dropping to about half  
the original time, your Receiver Collar battery needs to be  
replaced. Contact the Customer Care Center.  
The Receiver Collar will not Make sure the Receiver Collar has been charged. For the initial  
turn on.  
charge, be sure to charge it for up to 12 hours. Subsequent  
charges also take up to 12 hours.  
The Receiver Collar is  
not responding to the  
Handheld Transmitter.  
Verify the Receiver Collar has been turned on. Refer to  
“Prepare the Receiver Collar”.  
Refer to “Reset the Receiver Collar.”  
Test Light Instructions for PDT00-12894 and  
PAC00-12914  
1. Turn the Receiver Collar on.  
2. Hold the Test Light Contacts to the Contact Points.  
3. Press the Bottom Button (dark blue) on the Remote  
Transmitter.  
4. The Test Light will flash. Note: At higher Stimulation  
Levels, the Test Light will flash brighter.  
5. Turn the Receiver Collar off.  
Save the Test Light for future testing. Note: If the Test Light  
does not flash, ensure the battery is charged and re-test. If  
Test Light still does not flash, contact the Customer Care  
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21  
Terms of Use and Limitation of Liability  
1. Terms of Use  
This Product is offered to you conditioned upon your acceptance without modification of the terms,  
conditions and notices contained herein. Usage of this product implies acceptance of all such  
terms, conditions, and notices.  
2. Proper Use  
This Product is designed for use with pets where training is desired. The specific temperament of  
your pet may not work with this product. We recommend that you not use this product if your pet is  
less than 8 lbs. or under 6 months old, or if your pet is aggressive. If you are unsure whether this is  
appropriate for your pet, please consult your veterinarian, certified trainer or contact our Customer  
Proper use includes reviewing the entire Operating and Training Guide provided with your  
product and any specific Caution statements.  
3. No Unlawful or Prohibited Use  
This Product is designed for use with pets only. This pet training device is not intended to harm,  
injure, or provoke. Using this product in a way that is not intended could result in violation of  
Federal, State or local laws.  
4. Limitation of Liability  
®
In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive, incidental,  
special or consequential damages, or any damages whatsoever arising out of or connected with the  
use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.  
5. Modification of Terms and Conditions  
Radio Systems Corporation reserves the right to change the terms, conditions and notices under  
which this Product is offered.  
FCC  
This remote control system operates under, and has been verified to comply with part 95 of the FCC  
remote control rules.  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
®
CAUTION: Modification or changes to this equipment not expressly approved by Radio Systems  
Corporation may void the user’s authority to operate the equipment.  
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates, uses, and  
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a specific installation. If interference does occur to radio or television  
reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.  
Consult customer care, the dealer, or an experienced radio/TV technician for help.  
22  
Customer Care Center 1-800-732-2677  
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Customer Care International  
USA & Canada - Tel: 800-732-2677  
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM  
Australia - Tel: 1800 786 608  
Monday - Friday 7:30 AM - 5 PM  
New Zealand - Tel: 0800 543 054  
Monday - Friday 10:30 PM - 7 PM  
This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to  
®
addressed envelope to PetSafe Ltd. Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road,  
Chorley, Lancashire PR7 1NL, United Kingdom.  
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23  
®
Radio Systems Corporation  
10427 PetSafe Way  
Knoxville, TN 37932  
1-800-732-2677  
400-1247/3  
©2010 Radio Systems Corporation  
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