Pelco Camcorder CC3700H 2 User Manual

®
Installation/Operation  
CC3700 Series  
Color Camera  
C1986M-B (11/03)  
Pelco World Headquarters • 3500 Pelco Way, Clovis, CA 93612-5699 USA • www.pelco.com  
USA & Canada: Tel: 800/289-9100 • Fax: 800/289-9150  
International: Tel: 1-559/292-1981 • Fax: 1-559/348-1120  
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CONTENTS  
IMPORTANT SAFEGUARDS AND WARNINGS ..................................................................................................... 4  
Regulatory Notices ................................................................................................................................................... 5  
DESCRIPTION ........................................................................................................................................................ 5  
Models ..................................................................................................................................................................... 5  
CAMERA LAYOUT ................................................................................................................................................... 6  
INSTALLATION ........................................................................................................................................................ 6  
Lens Mounting ......................................................................................................................................................... 6  
Camera Mounting .................................................................................................................................................... 7  
POWER AND VIDEO CONNECTIONS ................................................................................................................... 8  
LENS SETUP AND FOCUS PROCEDURES ........................................................................................................ 10  
BACK FOCUS ADJUSTMENT ................................................................................................................................ 11  
SWITCH SETTINGS .............................................................................................................................................. 12  
CAMERA SYNCHRONIZATION ............................................................................................................................ 14  
SPECIFICATIONS ................................................................................................................................................. 15  
WARRANTY AND RETURN INFORMATION ........................................................................................................ 16  
LIST OF ILLUSTRATIONS  
Figure 1. Camera Layout ........................................................................................................................................ 6  
Figure 2. AID/AIV Lens Connector .......................................................................................................................... 7  
Figure 3. Camera Mounting .................................................................................................................................... 7  
Figure 4. Power Supply Connections ...................................................................................................................... 8  
Figure 5. AGC and ESC Switch Settings .............................................................................................................. 10  
Figure 6. Back Focus Adjustment .......................................................................................................................... 11  
Figure 7. Switch Settings ...................................................................................................................................... 12  
LIST OF TABLES  
Table A. Recommended Wire Gauge and Wiring Distances ................................................................................... 9  
Table B. Video Coaxial Cable Requirements .......................................................................................................... 9  
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IMPORTANT SAFEGUARDS AND WARNINGS  
Prior to installation and use of this product, the following WARNINGS should be observed.  
1. Read these instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not use this apparatus near water.  
6. Clean only with dry cloth.  
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.  
8. Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including  
amplifiers) that produce heat.  
9. Only use attachments/accessories specified by the manufacturer.  
10. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the appara-  
tus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-  
over.  
11. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been  
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have  
fallen into the apparatus, the apparatus has been exposed to rain or moisture, the apparatus does not oper-  
ate normally, or the apparatus has been dropped.  
12. Apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, such as vases,  
shall be placed on the apparatus.  
13. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.  
14. Caution: Danger of explosion if battery is replaced incorrectly. Replace only with the same or equivalent  
type.  
15. To reduce the risk of shock, do not perform any servicing other than that contained in the operating instruc-  
tions unless you are qualified to do so.  
16. Use only installation methods and materials capable of supporting four times the maximum specified load.  
17. Use only UL listed class 2 power supply.  
18. AID/AIV Lens Connector  
The maximum load for a direct drive lens must not exceed 25 mA.  
The maximum load for an auto-iris lens must not exceed 50 mA.  
The product and/or manual may bear the following marks:  
This symbol indicates that dangerous voltage  
constituting a risk of electric shock is present  
within this unit.  
CAUTION:  
RISK OF ELECTRIC SHOCK.  
DO NOT OPEN.  
This symbol indicates that there are important  
operating and maintenance instructions in the lit-  
erature accompanying this unit.  
Please thoroughly familiarize yourself with the information in this manual prior to installation and operation.  
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REGULATORY NOTICES  
This equipment has been tested and found to comply with the limits of a Class B digital device,  
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio commu-  
nications. However there is no guarantee that the interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning  
the equipment off and on, the user is encouraged to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Any changes or modifications not expressly approved by the party responsible for compliance could void the  
user’s authority to operate the equipment.  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device many not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
DESCRIPTION  
The CC3700 Series is a compact, color video camera with a 1/3-inch CCD imager. All cameras have a direct  
drive/auto iris lens connector and adjustable back focus, and they accept C and CS lenses.  
Models  
CC3700S-2  
CC3700H-2  
Standard resolution, 330 TV lines, SuperHAD™ CCD, 0.5 lux @ 50 IRE, f1.2, NTSC  
High resolution, 480 TV lines, SuperHAD™ CCD, 0.7 lux @ 50 IRE, f1.2 with 80% scene  
reflection, NTSC  
CC3700S-2X  
CC3700H-2X  
Standard resolution, 330 TV lines, SuperHAD™ CCD, 0.5 lux @ 50 IRE, f1.2, PAL  
High resolution, 480 TV lines, SuperHAD™ CCD, 0.7 lux @ 50 IRE, f1.2 with 80% scene  
reflection, PAL  
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CAMERA LAYOUT  
BACK FOCUS  
ADJUSTMENT  
LOCKING  
MOUNT ADAPTER  
PHASE ADJUSTMENT  
SCREW  
LENS LEVEL ADJUSTMENT  
POWER CONNECTOR  
COSMETIC TRIM  
RING  
BACK FOCUS  
ADJUSTMENT  
RING  
BNC VIDEO CONNECTOR  
LENS CONNECTOR  
LED  
DIP SWITCHES  
(COVER REMOVED)  
Figure 1. Camera Layout  
NOTE: The cosmetic trim ring conceals the LED light for more discreet surveillance operations. The trim ring  
also hides the power connectors and protects the DIP switches.  
INSTALLATION  
Lens Mounting  
The CC3700 Series camera can use fixed iris, manual iris, auto iris, or direct drive lenses. Cameras are factory-  
set for CS-mount lenses, but easily adjust for C-mount lenses.  
1. C-Mount Lens Only - Loosen the two back focus locking screws. Rotate the back focus adjustment  
ring fully counterclockwise before installing the C-mount lens (refer to the section on Back Focus Adjustment).  
2. Remove the cosmetic trim ring from the back of the camera (refer to Figure 1). Set the lens mode selector  
switch on the side of the camera to AIV (auto iris video drive lens) or AID (auto iris DC drive lens). Refer to the  
Switch Settings section. Switch setting is determined by the type of lens used.  
3. Screw the lens onto the lens mount. Be careful to prevent dust from entering the space between the lens and the  
CCD element. If necessary, use clean, compressed air to remove any foreign matter.  
4. Thread the lens cable through the cosmetic trim ring.  
5. Connect the auto iris lens to the 4-pin iris drive connector located on the side of the camera. Pin connections  
for the iris drive connector are as follows.  
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3
1
4
2
PIN  
DC (AID) AUTO IRIS LENS  
VIDEO (AIV) AUTO IRIS LENS  
1
2
3
4
Control coil negative (-)  
Control coil positive (+)  
Drive coil positive (+)  
Drive coil negative (-)  
Lens positive supply  
Not used  
Video drive signal  
Ground  
Figure 2. AID/AIV Lens Connector  
Camera Mounting  
Use a standard 1/4-20 screw (provided) with a maximum thread length of 3/8-inch (10 mm) for top or bottom  
camera mounting. The mount adapter may be fitted to the top or bottom of the camera. The camera is shipped  
with the mount adapter located on the top of the camera.  
To change the mount adapter position:  
1
2
Remove the four screws from the mount adapter located on the top of the camera.  
Remove the trim cover from the bottom of the camera by prying it loose. Place the trim cover on the top of  
the camera where the mount adapter was removed. Press into place.  
3
Install the mount adapter to the bottom of the camera. Secure with the four screws removed in step 1.  
1
2
3
Figure 3. Camera Mounting  
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POWER AND VIDEO CONNECTIONS  
The CC3700 Series camera is designed to operate from a 12 VDC or 24 VAC power supply. The power supply  
connections are shown in Figure 4. The LED on the back panel of the camera indicates that power is connected.  
Use only a UL Listed Class 2 isolated power supply. Power consumption is less than 6.5 watts.  
UL LISTED  
CLASS 2  
ISOLATED  
POWER  
UL LISTED  
CLASS 2  
ISOLATED  
POWER  
SUPPLY  
SUPPLY  
12 VDC  
24 VAC  
Figure 4. Power Supply Connections  
To connect the camera power and video:  
1. Remove the rear cosmetic trim ring from the camera (refer to Figure 1). Thread cabling through the trim ring.  
2. Connect the power cable to the two-pin power connector on the back of the camera using the terminal block  
connector (provided). Refer to Table A for the recommended wire gauge and wiring distances.  
3. Connect a video cable to the SIGNAL OUT connector (BNC) on the back of the camera. Refer to Table B for  
the type of video coaxial cable to use.  
4. Reattach the trim ring to the back of the camera.  
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AC Operation Only – If you are wiring more than one camera to the same transformer, connect one side of the  
transformer to the same terminal on all cameras, and connect the other side of the transformer to the remaining  
terminal on all cameras. Failure to connect all of the cameras the same way will cause the cameras to be out of  
phase with each other and may produce a vertical roll when switching between cameras.  
Table A. Recommended Wire Gauge and Wiring Distances  
The following are the recommended maximum distances for 24 VAC applications and are calculated with a 10-  
percent voltage drop. (Ten percent is generally the maximum allowable voltage drop for AC-powered devices.)  
Wire Gauge  
Total  
VA  
20  
(0.5 mm2)  
18  
(1.0 mm2)  
16  
(1.5 mm2)  
14  
(2.5 mm2)  
12  
(4.0 mm2)  
10  
(6.0 mm2)  
10  
283  
(86)  
451  
(137)  
716  
(218)  
1142  
(348)  
1811  
(551)  
2880  
(877)  
EXAMPLE:A camera that requires 10 VA and is installed 283 feet (86 m) from the transformer would require  
a minimum wire gauge of 20 AWG.  
NOTE: Distances are calculated in feet; values in parentheses are meters.  
Table B. Video Coaxial Cable Requirements  
Cable Type*  
Maximum Distance  
RG59/U  
RG6/U  
750 ft (229 m)  
1,000 ft (305 m)  
1,500 ft (457 m)  
RG11/U  
* Minimum cable requirements:  
75 ohms impedance  
All-copper center conductor  
All-copper braided shield with 95% braid coverage  
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LENS SETUP AND FOCUS PROCEDURES  
Video Drive Auto Iris Lens  
When a video drive auto iris lens is used, the lens mode selector switch must be set to AIV. Switch the ESC and  
AGC OFF. Refer to the lens instructions and adjust the lens for the optimum picture (video output level of 1V  
peak-to-peak). Switch the AGC ON. To focus, fully open the iris by covering the lens with a suitable neutral density  
(ND*) filter. If the viewed scene is 6.5 feet (2 m) away or farther, set the lens focus to infinity (far). Use the back  
focus adjustment ring (refer to the Back Focus Adjustment section) and focus on the selected scene. Remove the  
ND filter and set the lens focus as required.  
Direct Drive (DC) Auto Iris Lens  
When a direct drive lens is used, the lens mode selector switch must be set to AID. Switch the ESC and AGC  
OFF. Use an appropriate screwdriver to turn the lens level potentiometer (refer to Figure 1) fully clockwise. Next,  
slowly adjust the potentiometer counterclockwise until the optimum picture is obtained (video output level of 1V  
peak-to-peak). Switch the AGC ON. To focus, fully open the iris by covering the lens with a suitable neutral density  
(ND*) filter. Select the scene to be viewed. If the viewed scene is 6.5 feet (2 m) away or farther, set the lens  
focus to infinity (far). Use the back focus adjustment ring (refer to the Back Focus Adjustment section) and focus  
on the selected scene. Remove the ND filter and set the lens focus as required.  
Fixed Lens  
Set the ESC switch and AGC switch to ON. To focus, set the lens focus to infinity and view a scene greater than  
6.5 feet (2 m) away. Focus the image with the back focus adjustment ring (refer to the Back Focus Adjustment  
section). Set the lens focus as required.  
Manual Iris Lens  
Set the ESC switch and AGC switch to ON. To focus, open the iris fully and set the lens focus to infinity. View a scene  
greater than 6.5 feet (2 m) away. Focus the image with the back focus adjustment ring (refer to the Back Focus Adjust-  
ment section). Adjust the lens focus and set the iris for the best picture quality. The largest aperture gives the best light  
sensitivity, the smallest aperture the greatest depth of field.  
Zoom Lens  
Set the lens focus to infinity (far) and fully open the iris by covering the lens with a suitable neutral density (ND*)  
filter. Zoom out to the widest field of vision and view a distant object. Adjust the back focus adjustment ring until  
the object is in focus (refer to the Back Focus Adjustment section). Next, zoom fully in and adjust the lens focus  
until the object is again focused. Repeat these steps until the full zoom range may be viewed with the minimum  
loss of focus.  
4
3
2
1
4
3
2
1
7
7
AGC ON  
ESC  
OFF  
AGC OFF  
DIP SWITCH SETTINGS – WHITE REPRESENTS SWITCH POSITION  
Figure 5. AGC and ESC Switch Settings  
*NOTE: For best results outdoors use an ND3 filter.  
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BACK FOCUS ADJUSTMENT  
The back focus adjustment is located at the front of the camera and is accessible from either side of the case.  
To adjust the back focus:  
1. Loosen the two back focus locking screws (one on each side).  
2. Turn the back focus ring:  
a. Clockwise - Moves the CCD sensor assembly towards the back of the lens.  
b. Counterclockwise - Moves the CCD sensor away from the back of the lens.  
3. When the back focus adjustment is satisfactory, tighten the locking screws. Do not over-turn or force the back  
focus adjustment ring.  
ISE  
KW  
C
LO  
TERC  
N
U
O
C
BACK FOCUS  
ADJUSTMENT  
LOCKING SCREW  
BACK FOCUS  
ADJUSTMENT  
RING  
ISE  
KW  
C
LO  
C
Figure 6. Back Focus Adjustment  
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SWITCH SETTINGS  
-
+
-
+
PHASE  
LEVEL  
NOR  
OFF  
AIV  
LIN  
8
6
AGC  
7
5
3
1
NOTE: White represents  
switch position.  
AID  
LL  
INT  
ESC  
ESC  
BLC  
OFF  
SHT  
OFF  
4
2
OFF  
FLK  
Figure 7. Switch Settings (Defaults)  
NOTE: Under most conditions, no setting of switches will be required. Please read the details of each switch  
before making any adjustments.  
Gamma (NOR/LIN Switch) - Switch Setting 8  
Sets the Gamma level to one of the following:  
NOR (Default setting) - Increases visibility in dark areas of the picture.  
LIN - Linear response increases (overall) contrast.  
8
NOR  
8
LIN  
Automatic Gain Control (AGC/Off Switch) - Switch Setting 7  
Automatically adjusts the image to compensate for changes in light levels when us-  
ing fixed or manual iris lenses. Following are the AGC switch settings:  
ON (Default setting) - Enables the AGC mode.  
7
7
AGC ON  
OFF - Disables the AGC mode.  
AGC OFF  
Lens Mode Selector (AIV/AID Switch) - Switch Setting 6  
The AIV/AID switch setting is determined by the type of lens used:  
AIV - Video drive auto iris lens.  
6
6
AIV  
AID  
AID (Default setting) - Direct drive lens.  
Synchronization (LL/INT Switch) - Switch Setting 5  
Locks the frame rate to the power supply frequency. Eliminates vertical roll caused  
by multiple cameras connected to the same switching device. Each camera output is  
synchronized to the frequency of the power supply. Set the camera synchronization  
mode to one of the following:  
5
5
Line Lock (LL) (Default setting) - Line-locks frame rate of cameras.  
Internal (INT) - Disables line lock (use with DC power or noisy AC power).  
LL  
INT  
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Shutter Speed Selection - Switch Settings 4, 3, 2, and 1  
4
3
2
1
4
3
2
1
4
3
2
1
4
3
2
1
1/60  
1/250  
1/500  
1/1,000  
1/2,000  
1/4,000  
4
3
2
1
4
3
2
1
4
3
2
1
4
3
2
1
1/125  
1/10,000  
00014  
4
3
2
1
ESC (Electronic Sensitivity Control) Switch Settings 4, 3, and 1  
The ESC feature compensates for an excessive light level by automatically adjust-  
ing shutter speed. Following are the ESC switch settings:  
ESC  
OFF  
4
3
2
1
ESC (Default setting) - Enables the Electronic Sensitivity Control mode.  
OFF - Disables the Electronic Sensitivity Control mode.  
BLC (Backlight Compensation) Switch Settings 4, 2, and 1  
The BLC (Backlight Compensation) feature compensates for backlit scenes by  
enhancing objects in the center of the scene that would previously have been in  
silhouette. BLC will only function with a manual iris lens when the Electronic Sensi-  
tivity Control feature is switched on. For direct drive and auto iris lenses, BLC will  
still function even though the Electronic Sensitivity Control feature is switched off.  
Following are the BLC switch settings:  
4
3
2
1
BLC  
OFF  
4
3
2
1
BLC - Enables the BLC mode.  
OFF (Default setting) - Disables the BLC mode.  
Flickerless Switch Settings 4, 3, and 1  
The Flickerless setting can reduce the flicker caused by certain lighting conditions.  
The Electronic Sensitivity Control setting must be off for correct operation of the  
Flickerless function. Choose between the following settings:  
FLK - Enables the Flickerless mode.  
4
3
2
1
FLK  
OFF  
4
3
2
1
OFF (Default setting) - Disables the Flickerless mode.  
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CAMERA SYNCHRONIZATION  
When using more than one camera power supply, a brief vertical roll may occur on the monitor when a camera  
view is switched. To eliminate vertical roll, adjust the phase control by synchronizing, or line-locking, the cameras  
to one another. Set the INT/LL DIP switch to LL and use the phase potentiometer located on the side of the  
camera (refer to Figure 1) to make adjustments.  
It may be necessary to have two people in communication when synchronizing the cameras: one person at the  
camera and another person at the monitor to observe the vertical roll and the effect of any adjustments made at  
the camera.  
To synchronize the cameras do the following:  
1. Choose a reference camera to which all other cameras will be phased.  
2. Select a camera and synchronize it to the reference camera by turning the phase adjustment control clock-  
wise and/or counterclockwise.  
3. Each time an adjustment is made, switch back and forth between the camera you are adjusting and the refer-  
ence camera. Repeat this process as many times as necessary, until the roll between the cameras is no  
longer noticeable.  
4. Adjust the phase of all other cameras by repeating steps 2 through 3. Always adjust to the reference camera  
selected in step 1.  
NOTE: The preferred method for camera phase adjustment is to use a dual trace oscilloscope to align the  
vertical sync pulses of the reference camera to the selected camera(s).  
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SPECIFICATIONS  
GENERAL  
CCD Sensor:  
1/3-inch  
Picture Elements  
CC3700S-2:  
CC3700H-2:  
510 (H) x 492 (V)  
768 (H) x 494 (V)  
Sensing Area:  
Synchronization System:  
Horizontal Resolution  
6mm diagonal  
AC line lock or internal oscillator  
CC3700S-2, CC3700S-2X: 330 TV lines  
CC3700H-2, CC3700H-2X: 480 TV Lines  
Iris Control:  
Minimum Illumination  
Electronic/passive  
CC3700S-2, CC3700S-2X: 0.5 lux at 50 IRE, f1.2 with 80% scene reflection  
CC3700H-2, CC3700H-2X: 0.7 lux at 50 IRE, f1.2 with 80% scene reflection  
Signal-to-Noise Ratio:  
Gain Control:  
Vertical Phase:  
Automatic Gain Control:  
Backlight Compensation:  
Scanning System:  
Signal Processing:  
Auto Iris Lens Type:  
Video Output:  
52 dB (AGC Off)  
Automatic  
Adjustable 0° ±120°  
Selectable by DIP switch setting  
Selectable by DIP switch setting  
525 lines, 2:1 interlace  
DSP  
DC/video control  
1 Vp-p, 75 ohms  
Iris Control Range:  
Auto White Balance Range:  
1/60 to 1/100,000 second  
2500-9500° K  
ELECTRICAL  
Power Requirements:  
Power Consumption:  
Power Connector:  
Video Connector:  
Lens Jack:  
11-40 VDC or 14-30 VAC  
Less than 6.5 watts  
2-pin terminal strip, push-in type, with screw lock  
BNC  
4-pin connector (miniature square)  
MECHANICAL  
Lens Mount:  
Camera Mount:  
C/CS mount (adjustable)  
Use 1/4-20 screw, top or bottom of camera housing  
ENVIRONMENTAL  
Operating Temperature:  
Storage Temperature:  
14° to 122°F (-10° to 50°C)  
14° to 158°F (-10° to 70°C)  
PHYSICAL  
Physical Dimensions:  
Weight (without lens):  
2.48 (W) x 2.67 (H) x 4.33 (D) inches (6.3 x 6.8 x 11 cm)  
0.77 lb (0.35 kg)  
(Design and product specifications subject to change without notice.)  
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WARRANTY AND RETURN INFORMATION  
WARRANTY  
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.  
Exceptions to this warranty are as noted below:  
Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600 Series); two years on all other cameras.  
Three years on Genex® Series (multiplexers, server, and keyboard) and 090 Series Camclosure® Camera System.  
Two years on 100/150, 200 and 300 Series Camclosure® Camera Systems.  
Two years on all standard motorized or fixed focal length lenses.  
Two years on Legacy®, CM6700/CM6800/CM8500/CM9500/CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.  
Two years on Spectra®, Esprit®, and PS20 Scanners, including when used in continuous motion applications.  
Two years on Esprit and WW5700 series window wiper (excluding wiper blades).  
Eighteen months on DX Series digital video recorders.  
One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.  
Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).  
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight  
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.  
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability  
for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed  
the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss  
of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.  
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.  
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide  
the following information:  
1. Model and serial number  
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number  
3. Details of the defect or problem  
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with  
the product when returned.  
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.  
RETURNS  
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number  
(CA number if returned for credit, and RA number if returned for repair).  
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.  
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address  
below.  
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:  
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:  
Service Department  
Pelco  
3500 Pelco Way  
Clovis, CA 93612-5699  
Intermediate Consignee  
American Overseas Air Freight  
320 Beach Road  
Burlingame, CA 94010  
USA  
Ultimate Consignee  
Pelco  
3500 Pelco Way  
Clovis, CA 93612-5699  
USA  
® Pelco, the Pelco logo, Spectra, Genex, Legacy, Esprit, and Camclosure are registered trademarks of Pelco.  
™ HyperHAD and EXview HAD CCD are trademarks of the Sony Corporation.  
© Copyright 2002, Pelco. All rights reserved.  
REVISION HISTORY  
Manual #  
C1986M  
C1986M-A  
C1986M-B  
Date  
3/02  
7/02  
8/02  
11/03  
Comments  
Original version.  
Revised the lens connector wiring chart.  
Revised Important Safeguards and Warnings.  
Revised instructions for setting DIP switches to match Baxall version of manual.  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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