Monarch®
Printers
User
Manual
AAFES Kit
TC9416AAUM Rev. AC 12/07
©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
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TA B L E O F C O N T E N T S
INTRODUCTION
1-1
Using This Manual................................................................................... 1-1
Audience ................................................................................................ 1-1
Terms You Should Know .......................................................................... 1-2
Unpacking the Kit .................................................................................... 1-3
Connecting the Cables ............................................................................. 1-3
Using the Keyboard ................................................................................. 1-5
Startup ................................................................................................... 1-5
Control Keys ........................................................................................... 1-6
SETTING UP THE PRINTER
2-1
Setting the Baud Rate.............................................................................. 2-1
Using the Configuration Menu................................................................... 2-2
Selecting the Format Sending Mode ....................................................... 2-3
Using Batch Separators ........................................................................ 2-3
Using Data Preloading .......................................................................... 2-3
Setting the Print Mode .......................................................................... 2-4
Setting the Supply Type........................................................................ 2-4
Setting the Ribbon ............................................................................... 2-5
Sending the Printer Reset Command...................................................... 2-5
Sending a Virgin Reset Command .......................................................... 2-5
Printing a Test Label ............................................................................ 2-6
Setting the Packet Delay ...................................................................... 2-6
Setting the Print Contrast ..................................................................... 2-7
Setting the Print Position ...................................................................... 2-8
Setting the Supply Position ................................................................... 2-9
Resetting the Configuration ...................................................................... 2-9
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PRINTING
3-1
Selecting a Format .................................................................................. 3-1
Using the Custom Formats ....................................................................... 3-1
Format 01: UPC ................................................................................... 3-2
Format 02: CRC................................................................................... 3-3
Format 03: NSC CODE ......................................................................... 3-4
Format 04: Fashion .............................................................................. 3-5
Format 05: EAN-13 .............................................................................. 3-6
Format 06: Price .................................................................................. 3-7
Format 07: Tearaway ........................................................................... 3-8
Format 08: Jewelry ............................................................................ 3-10
Format 09: Shelf ................................................................................ 3-11
Format 10: Barshelf ........................................................................... 3-13
Format 11: UPC E .............................................................................. 3-15
Format 12: EAN 8 .............................................................................. 3-16
Format 13: Non RPOS ........................................................................ 3-17
TROUBLESHOOTING
4-1
Technical Support ................................................................................... 4-1
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I N T R O D U C T I O N
1
The Monarch® AAFES kit allows you to print bar code labels
offline using the Monarch® 9416® XL® printer. For information about
supply loading or care and maintenance, refer to your printer’s
information about setting up the printer and keyboard, refer to the
AAFES Setup Guide, included in your kit.
U s i n g T h i s M a n u a l
Following is a summary of the contents of this manual.
Chapter
Contents
1
Introduction
Information you should know before using the kit,
including unpacking the components and connecting
the cables.
2
3
4
Setting Up the
Printer
Setting the printer configuration options.
Printing
Using custom formats and entering data for tags and
labels.
Troubleshooting
Common problems and their solutions.
A u d i e n c e
This manual is for the person who sets up the AAFES kit and enters
format data.
Information in this document supercedes information in previous
versions. Check our Web site for any updates.
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T e r m s Y o u S h o u l d K n o w
Please review the following terms before reading this manual.
An extra label between print jobs that shows where one
job ends and the next one begins.
batch separator
A letter, number, or symbol.
character
Print mode in which the printer prints all the labels in a
job in a continuous strip, without stopping.
continuous
(non-peel)
The underline symbol that shows where you are on the
screen.
cursor
Numbers only.
digits
enter
field
Type in data on the keyboard.
An area on the supply where data prints.
The arrangement of fields printed on the supply.
format
offline
Entering data and printing jobs by using the printer
alone (without a computer).
Print mode in which the printer peels the backing paper
from each label and stops to let the operator remove it
before printing the next label.
on demand
(peel)
Entering data and printing jobs by sending data from a
computer.
online
A group of tags or labels with the same data.
print job
queue
Jobs waiting to print (also includes the job that is
printing).
Tags or labels used for printing.
supplies
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U n p a c k i n g t h e K i t
After you unpack the kit, you should have the following:
Keyboard
Power
Printer
Power
♦ 9416 printer and power supply (24V)
♦ 939i keyboard and power supply (5V)
♦ Adapter cable
♦ AAFES Setup Guide
The power supplies are labeled with the
output voltage: 24V or 5V. The 24V printer
power supply is labeled “Printer.”
The power supplies are not
interchangeable.
1. Pull the long, coiled cable out from the
bottom of the keyboard’s base.
2. Slide the first loop in the cable slot as
shown.
Cable
Slot
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C o n n e c t i n g t h e C a b l e s
Warning:
If the power supplies are not connected correctly, the
keyboard and printer are damaged.
Refer to the AAFES Setup Guide, included in your kit, for more
information on setting up the printer and keyboard.
1. Turn OFF the printer before you connect the keyboard's cable.
2. Plug the 9-pin coiled keyboard cable into the end of the adaptor
cable.
Optional Scanner
Cable
ON/OFF
Switch
Keyboard
Cable goes here
Printer’s
Power Supply
(24V)
Adaptor
Cable
Power
Connector
Power
Cords
Keyboard
Power Supply (5V)
3. Attach the other end of the adaptor cable to the 9-pin port on the
printer. Tighten the screws on the cables.
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4. Connect the power cords to the power supplies.
5. Connect the printer’s large power supply (24V) to the printer.
Note: Do not connect the 24V power supply to the keyboard.
This damages the keyboard.
6. Connect the keyboard’s small power supply (5V) to the adaptor
cable's power connector.
7. Plug the power supplies into a grounded electrical outlet.
8. Turn ON the printer. The keyboard receives power from the 5V
auxiliary power supply when the printer is turned on.
U s i n g t h e K e y b o a r d
The keyboard has full alphabetic keys with 10 numeric keys, five
function keys, four arrow keys, and several special keys.
S t a r t u p
When you turn on the printer and keyboard, the keyboard displays a
message to press a key when the printer is in Ready mode. The
keyboard automatically selects the Batch Entry function and displays
the name and number of the first custom format.
-=Main Menu=-
01 UPC
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C o n t r o l K e y s
This table lists the keyboard control keys and their functions.
Escape. Returns the display to the previous menu. Also clears
an error.
Clear. Clears the entire field.
Pause. Stops printing.
Feed. Feeds a blank label if there is no print job. Prints a label
in on-demand mode. Prints a label with error information that is
useful to your System Administrator if an error is displayed.
Cut. Cuts the supply.
Displays menu items and allows you to move the cursor.
Moves between fields in Batch Entry.
Enter. Selects the displayed menu item.
Shift. Toggles between upper and lower-case. Use with other
keys to display ¢, ", @, :, ;, -, =, +, #, %, (, ), &, *.
Caps Lock. Allows you to type all upper-case characters.
When the caps lock is on, a padlock symbol is displayed in the
upper right hand corner.
Keyboard menu. Exits the AAFES application and allows you to
delete the application, change keyboard settings, and perform
diagnostics.
Note:
There is a service charge to reload the application if it
is deleted. Follow the instructions carefully when
changing any settings in the F1 menu.
Configuration Menu. Allows you to change the printer settings.
See Chapter 2, “Setting Up the Printer” for more information.
Reset defaults.
Enters an international character for printing when pressed and
held along with a character code.
Space. Inserts a blank space between characters.
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S E T T I N G U P T H E P R I N T E R
2
You must configure the printer before printing formats.
The most common configuration options are listed in the following
table:
Option
Choices
Default
Baud Rate
1200, 2400, 4800, 9600,
19200, 38400, 57600,
115200
19200
Format Sending Mode As Needed/Always
As Needed
Disabled
Separators
Preloading
Print Mode
Supply Type
Ribbon
Enabled/Disabled
Enabled/Disabled
Disabled
Continuous/On Demand
Black Mark/Die Cut
With Ribbon/Without
Continuous
Black Mark
Without
S e t t i n g t h e B a u d R a t e
To print, you must change the baud rate setting to 9600 from the
default setting of 19200.
1. Press
from the Main Menu. You see
Exit – Are you
sure? Y/N
2. Press Y. You see
MAIN MENU
Scripts
←
→
→
→
3. Press ← or → until you see
MAIN MENU
Setup
4. Press Enter. You see
SETUP
Comm 1
←
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5. Press Enter. You see
COMM 1
Baud Rate
→
→
→
6. Press Enter. You see
BAUD RATE
19200
←
7. Press ← until you see
BAUD RATE
9600
←
8. Press Enter to select 9600, then press Escape twice until you see
the Main Menu.
9. Press → until you see
MAIN MENU
←
Exit
10. Press Enter to save your new settings and return to your
application.
Note: You must select Exit to save your settings or the keyboard
will return to the default settings the next time it is turned on.
U s i n g t h e C o n f i g u r a t i o n M e n u
To access the printer configuration menu:
1. Press
-=Config Menu=-
1. Format Sending Mode
from the Main Menu. You see
--Esc to exit
2. Press ← or → to move through the Configuration Menu.
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Selecting the Format Sending Mode
There are two Format Sending Modes: As Needed and Always. To
send all formats at once, select Always. To send only the correct
format, select As Needed. The default is As Needed.
1. From the Config Menu, press ← or → until you see
1. Set Format Sending Mode
2. Press Enter. You see
Select format sending mode
1=AS NEEDED, 2=Always >
The current setting is displayed in all caps.
3. Press 1 or 2 to select the mode you need. You return to the
Config Menu.
Using Batch Separators
The Batch Separators option is for use in other applications. The
9416 printer does not use Batch Separators and any settings will be
ignored during printing.
Using Data Preloading
The Preload Data function keeps any data you enter in memory when
enabled. The default is Disabled.
1. From the Config Menu, press ← or → until you see
3. Set Preloading
2. Press Enter. You see
Set Data Preloading
1=Enabled, 2=DISABLED >
The current setting is displayed in all caps.
3. Select 1 to retain data. If you press 2, the printer does not keep
data you previously entered in memory. You return to the Config
Menu.
Setting Up the Printer 2-3
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Setting the Print Mode
There are two print modes: continuous (no peel) and on-demand
(peel). Continuous mode prints labels or tags in continuous strips.
On-Demand mode separates the backing paper from the label as each
label prints.
1. From the Config Menu, press ← or → until you see
4. Set Print Mode
2. Press Enter. You see
Select Print Mode
1=CONTINUOUS, 2=On-Demand >
The current setting is displayed in all caps.
3. Press 1 or 2 to select the print mode you need. The default is
Continuous. You return to the Config Menu.
Setting the Supply Type
The printer has a black mark/die cut sensor, which it uses to properly
calibrate supplies. Determine which type of supply you are using.
Black mark supply has sense marks (black marks) on the back of
them. Die cut supply does not have any black marks.
1. From the Config Menu, press ← or → until you see
5. Set Supply Type
2. Press Enter. You see
Select Supply Type
1=BLACK MARK, 2=Die Cut >
The current setting is displayed in all caps.
3. Press 1 or 2 to select the supply you need. The default is
Black Mark. You return to the Config Menu.
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Setting the Ribbon
Thermal direct supply does not require a ribbon. Thermal Transfer
supply does require a ribbon.
1. From the Config Menu, press ← or → until you see
6. Set Ribbon
2. Press Enter. You see
Set Ribbon Value
1=With Ribbon, 2=WITHOUT
The current setting is displayed in all caps.
3. Press 1 or 2 to choose the setting you need. The default is
Without. You return to the Config Menu.
Sending the Printer Reset Command
This function resets the printer, which is the same as turning the
printer off and then back on. The LED on the printer turns amber and
then green when the printer returns to Ready mode.
1. From the Config Menu, press ← or → until you see
7. Send Printer Reset
2. Press Enter. You briefly see
Command Sent
The printer resets and you return to the Config Menu.
Sending a Virgin Reset Command
A virgin reset sets the printer back to factory defaults.
Note: Do not virgin reset the printer. This function is for service
use only and deletes any custom configurations from your
printer.
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Printing a Test Label
The test label shows the printer settings. Refer to your
Equipment Manual for more information.
1. From the Config Menu, press ← or → until you see
9. Print test label
2. Press Enter. You briefly see
Command Sent
A test label prints and you return to the Config Menu.
Setting the Packet Delay
This function adjusts the delay between processing MPCL packets so
the printer does not lock up.
Note: Call Service before changing the Packet Delay setting.
The default setting should work for most packets.
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Setting the Print Contrast
The print contrast controls the darkness of the printing on your
supply. The specific range for the 9416 printer is –390 to +156. The
printer ignores values set outside this range. The default is 0. The
correct print contrast setting affects how well your bar codes scan and
how long your printhead lasts.
1. From the Config Menu, press ← or → until you see
11. Set Contrast
2. Press Enter. You see
Enter contrast
[-699/699] +0
3. Press ← or → to change the contrast in increments of 1.
Press ↑ or ↓ to change the contrast in increments of 10.
Pressing → or ↑ darkens the print; → or ↓ lightens the print.
4. When you are finished, press Enter. You return to the
Config Menu.
We recommend you check the bar code print quality with a bar code
verifier. If you do not have a bar code verifier or scanner, check the
bar code visually. A bar code that is in spec has complete bars, clear
spaces, and small alphanumeric characters that look complete. An in
spec bar code may not look as good as one that is too dark, but it has
the highest scan rate.
Dark
IN SPEC
Light
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Setting the Print Position
This function adjusts where data prints vertically on the supply. Adjust
the print if it is too close to the top or bottom of the supply, or
overtypes the pre-printed area. The adjustments are in dots (0.0049
inch). The range is -99 to +99 and the default is 0.
♦ If the data is too close to the bottom, increase the number.
♦ If the data is too close to the top, decrease the number.
1. From the Config Menu, press ← or → until you see
12. Set Print Position
2. Press Enter. You see
Enter print pos
[-99/99] +0
3. Press ← or → to change the contrast in increments of 1 dot.
Press ↑ or ↓ to change the contrast in increments of 10 dots.
Pressing ← or ↓ decreases the value (moves the image down);
→ or ↑ increases it (moves the image up).
4. When you are finished, press Enter. You return to the
Config Menu.
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Setting the Supply Position
This function adjusts the printer to print at the vertical 0,0 point on the
supply.
Note: The supply position adjustment should only be made on initial
printer setup. For format adjustments, change the print
position.
You may need to adjust the supply in or out to allow supplies to be
removed. The adjustments are in dots (0.0049 inch). The range is
–300 to +300 and the default is 0.
1. From the Config Menu, press ← or → until you see
13. Set Supply Position
5. Press Enter. You see
Enter supply pos
[-300/300] +0
6. Press ← or → to change the contrast in increments of 1 dot.
Press ↑ or ↓ to change the contrast in increments of 10 dots.
Pressing ← or ↓ decreases the value (feeds less supply); ← or ↑
increases it (feeds more supply).
7. When you are finished, press Enter. You return to the
Config Menu.
R e s e t t i n g t h e C o n f i g u r a t i o n
To change all configurations back to the default settings:
1. From the Main Menu, press
. You see
Reset Defaults – Are you
sure? Y/N
2. Press Y. The application returns to the default settings. This may
take a few minutes.
When it is finished resetting, you return to the Main Menu.
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P R I N T I N G
3
This chapter shows how to enter and print data for each format.
Note: Press the Back Arrow key to backspace one character. If
you make a mistake entering data, press the Clear key to
clear the row.
S e l e c t i n g a F o r m a t
You must select a format to print a job. You can
♦ press Enter to select the format that is displayed.
♦ press ↑ or ↓ to display the format you want, and then press Enter
to select it.
♦ type the number of the format you want, and then press Enter to
select it.
♦ press Escape at any time to return to the Main Menu.
U s i n g t h e C u s t o m F o r m a t s
Before entering data, load the correct supply.
Note: All price fields automatically print the dollar sign, comma, and
decimal point unless otherwise noted.
Printing 3-1
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Format 01: UPC
Format 01 prints a UPC-A twelve-digit bar code,
with the twelfth digit serving as the check digit,
an age code, department code, and price.
To print Format 01, load supply that is 1.1" long
by 1.2" wide (28mm by 30mm). Then follow
these steps.
1. Press ↑ or ↓ until you see “01 UPC” and press Enter. You see
AGE CODE:
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT:
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
UPCA#?
* * * * * * * * * * * *
4. The UPC field contains twelve digits. Enter the UPC number and
press Enter. For example, type 012345678905. You see
PRICE:
* * * * * * * * * *
5. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 999999. You see
Enter Print Qty * * *
6. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 02: CRC
Format 02 prints an age code, department
number, CRC number, and price.
To print Format 02, load supply that is 1" long
by 1.2" wide (25mm by 30mm). Then follow
these steps.
1. Press ↑ or ↓ until you see “02 CRC” and press Enter.
You see
AGE CODE:
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
CRC #:
* * * * * * *
4. The CRC number field contains seven digits, with the seventh
digit being the check digit. Type the CRC number and press
Enter. For example, type 1111115. You see
PRICE
* * * * * * * * * *
5. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 999999. You see
Enter Print Qty * * *
6. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
Printing 3-3
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Format 03: NSC CODE
Format 03 prints an NSC bar code, age code,
department number, and price.
To print Format 03, load supply that is 1.1" long
by 1.2" wide (28mm by 30mm). Then follow
these steps.
1. Press ↑ or ↓ until you see “03 NSC CODE” and press Enter.
You see
PRICE?
* * * * * * * * * *
2. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 9999. You see
CATEGORY ?
* * * * *
3. The Category field contains five digits. Enter the Category and
press Enter. For example, type 12345. You see
AGE CODE:
* * *
1. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT?
D * * *
4. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
Enter Print Qty * * *
5. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 04: Fashion
Format 04 prints an age code, department number,
fashion control number, and price.
To print Format 04, load supply that is 1.1" long by
1.2" wide (28mm by 30mm). Then follow these
steps.
1. Press ↑ or ↓ until you see “04 FASHION” and press Enter.
You see
AGE CODE:
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT:
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
FASHCONTROL#
00 * * * * * * * * * *
4. The Fashion Control field contains ten digits in addition to the two
zeros, which are automatically displayed and printed. Enter the
Fashion Control number and press Enter. For example, type
234567890. You see
PRICE:
* * * * * * * * * *
5. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 99999. You see
Enter Print Qty * * *
6. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
Printing 3-5
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Format 05: EAN-13
Format 05 prints an age code, department
number, EAN thirteen-digit bar code, and
price.
To print Format 05, load supply that is 1.1"
long by 1.2" wide (28mm by 30mm).
Then follow these steps.
1. Press ↑ or ↓ until you see “05 EAN 13” and press Enter. You see
AGE CODE:
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT:
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
EAN#:
* * * * * * * * * * * *
4. The EAN field contains thirteen digits. Enter the EAN number and
press Enter. For example, type 0123456789012. You see
PRICE:
* * * * * * * * * *
5. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 999999. You see
Enter Print Qty * * *
6. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 06: Price
Format 06 prints the price, age code, and
department number.
To print Format 06, load supply that is
1.1" long by 1.2" wide (28mm by 30mm).
Then follow these steps.
1. Press ↑ or ↓ until you see “06 PRICE” and press Enter. You see
PRICE?
* * * * * * * *
2. The Price field can contain up to six digits. Enter the Price and
press Enter. For example, type 19999. You see
AGE CODE:
* * *
3. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT:
D * * *
4. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 541. You see
Enter Print Qty * * *
5. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
Printing 3-7
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Format 07: Tearaway
Format 07 prints a UPC-A twelve-digit bar
code, with the twelfth digit serving as the
check digit, age code, department
number, two descriptions, and price.
To print Format 07, load supply that is
3.75" long by 2.22" wide (95mm by
56mm). Then follow these steps.
1. Press ↑ or ↓ until you see “07 TEARAWAY” and press Enter.
You see
AGE CODE?
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT?
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
DESCRIPTION ONE?
* * * * * * * * * * * * * * * * * * * * * * * * *
4. The Description #1 field contains up to twenty-five alphanumeric
characters. Enter Description One and press Enter. For example,
type DESCRIPTION 1. You see
DESCRIPTION TWO?
* * * * * * * * * * * * * * * * * * * * * * * * *
5. The Description Two field contains up to twenty-five alphanumeric
characters, and prints directly below Description One. Enter
Description Two and press Enter. For example, type
DESCRIPTION 2. You see:
ENTER '$' & '.'?
* * * * * * * * *
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6. The Price field contains nine digits, including the dollar sign and
decimal point.
Note: For this field you must enter the dollar sign and decimal
point.
Enter the price and press Enter. For example, type $999.99.
You see
UPC-A ?
* * * * * * * * * * * *
7. The UPC-A field contains twelve digits. Enter the UPC number
and press Enter. For example, type 012347892552. You see
Enter Print Qty * * *
8. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
Printing 3-9
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Format 08: Jewelry
Format 08 prints a UPC-A twelve-digit bar code,
with the twelfth digit serving as the check digit,
an open field, style, and price.
To print Format 08, load supply that is 3" long by
2.4" wide (76mm long by 61mm wide).
Then follow these steps.
1. Press ↑ or ↓ until you see “08 JEWELRY” and press Enter.
You see
UPC?:
* * * * * * * * * * * * *
2. The UPC field contains twelve digits. Enter the UPC number and
press Enter. For example, type 012345678905. You see
OPEN FIELD :
* * * * * * * * * *
3. The Open Field contains up to ten alphanumeric characters.
Enter the data for the open field and press Enter. For example,
type OPEN FIELD. You see
STYLE ?
* * * * * * * * * *
4. The Style field contains up to ten alphanumeric characters.
Enter the Style and press Enter. For example, type 12345678.
You see
PRICE?
* * * * * * * * *
5. The Price field can contain up to seven digits. Enter the Price and
press Enter. For example, type 99999. You see
Enter Print Qty * * *
6. Enter the supplies of labels you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 09: Shelf
Format 09 prints a description, a UPC bar
code, date, LDU number, RFI number,
CRC number, BLTS number, item
number, warehouse number, price, and
best seller field.
To print Format 09, load supply that is 2.75" long by 0.8" wide (70mm
by 20mm). Then follow these steps.
1. Press ↑ or ↓ until you see “9 SHELF” and press Enter. You see
DESCRIPTION?
* * * * * * * * * * * * * * * * * * * * * * * * * * *
2. The Description field can contain up to 28 alphanumeric
characters. Enter the Description and press Enter. For example,
type DESCRIPTION 1. You see
UPC #?
* * * * * * * * * * *
3. The UPC field contains eleven digits, separated in two positions
by a space. Enter the UPC number and press Enter. For example,
type 01234567890. You see
DDMMYY Date ?
* * * * * *
4. Enter the day, month, and year in that order for the date field and
press Enter. For example, type 920925. You see
LDU # ?
* * *
5. The LDU field contains three digits. Enter the LDU number and
press Enter. For example, type 123. You see
RFI # ?
* *
6. The RFI field contains two digits. Enter the RFI number and press
Enter. For example, type 23. You see
CRC # ?
* * * - * * * *
Printing 3-11
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7. The CRC field contains seven digits, separated by a dash.
Enter the CRC number and press Enter. For example, type
0120123. You see
BLTS # ?
* * *
8. The BLTS field contains three digits. Enter the BLTS number and
press Enter. For example, type 421. You see
ITEM # ?
* * * * * * * * * - * * - * * * *
9. The Item field contains up to fifteen digits, separated in two
positions by dashes. Enter the Item number and press Enter.
For example, type 012334567556667. You see
WAREHOUSE ?
* *
10. The Warehouse field contains two digits. Enter the Warehouse
number and press Enter. For example, type 01. You see
PRICE?
* * * * * * * *
11. The Price field can contain up to six digits. Enter the Price and
press Enter. For example, type 99999. You see
BEST SELLER ?
*
12. The Best Seller field can contain one alphanumeric character.
Enter a Y or N and press Enter. For example, type Y. You see
Enter Print Qty * * *
13. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 10: Barshelf
Format 10 prints a UPC-A twelve-digit
bar code, description, date, LDU
number, RFI number, CRC number,
BLTS number, warehouse number, best
seller field, and price.
To print Format 10, load supply that is 2.75" long by 0.8" wide (70mm
by 20mm). Then follow these steps.
1. Press ↑ or ↓ until you see ”10 BARSHELF” and press Enter.
You see
DESCRIPTION?
* * * * * * * * * * * * * * * * * * * * * * * * * * *
2. The Description field can contain up to 28 alphanumeric
characters. Enter the Description and press Enter. For example,
type DESCRIPTION 1. You see
DDMMYY Date ?
* * * * * *
3. Enter the day, month, and year in that order for the date field and
press Enter. For example, type 920925. You see
LDU # ?
* * *
4. The LDU field contains three digits. Enter the LDU number and
press Enter. For example, type 123. You see
RFI #?
* *
5. The RFI field contains two digits. Enter the RFI number and press
Enter. For example, type 01. You see
CRC #?
* * * - * * * *
6. The CRC field contains seven digits, separated by a dash.
Enter the CRC number and press Enter. For example, type
0001037. You see
BLTS # ?
* * *
Printing 3-13
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7. The BLTS field contains three digits. Enter the BLTS number and
press Enter. For example, type 024. You see
WAREHOUSE ?
* *
8. The Warehouse field contains two digits. Enter the Warehouse
number and press Enter. For example, type 11. You see
PRICE?
* * * * * * * *
9. The Price field can contain up to six digits. Enter the Price and
press Enter. For example, type 9999. You see
UPC-A ?
* * * * * * * * * * * *
10. The UPC-A field contains twelve digits. Enter the UPC number
and press Enter. For example, type 01234567890. You see
BEST SELLER ?
*
11. The Best Seller field can contain one alphanumeric character.
Enter a Y or N and press Enter. For example, type Y. You see
Enter Print Qty * * *
12. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 11: UPC E
Format 11 prints an age code, department number,
UPC-E seven-digit bar code, and price.
To print Format 11, load supply that is 1.1" long by
1.2" wide (28mm by 30mm). Then follow these
steps.
1. Press ↑ or ↓ until you see ”11 UPC E” and press Enter. You see
AGE CODE?
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT #?
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
PRICE?
* * * * * * * * * *
4. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 9999s. You see
UPC-E #:
* * * * * * *
5. The UPC E field contains seven digits. Enter the UPC E number
and press Enter. For example, type 012345. You see
Enter Print Qty * * *
6. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
Printing 3-15
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Format 12: EAN 8
Format 12 prints an EAN eight-digit bar code, age
code, department number, and price.
To print Format 12, load supply that is 1.1" long
by 1.2" wide (28mm long by 30mm wide)
Then follow these steps.
1. Press ↑ or ↓ until you see ”12 EAN 8” and press Enter. You see
AGE CODE?
* * *
2. The Age Code field contains three digits. Enter the Age Code and
press Enter. For example, type 123. You see
DEPT #?
D * * *
3. The Department field contains three digits, plus the character "D",
which is printed automatically. Enter the Department number and
press Enter. For example, type 123. You see
PRICE?
* * * * * * * * * *
4. The Price field can contain up to eight digits. Enter the Price and
press Enter. For example, type 99999. You see
EAN-8 #?
* * * * * * * *
5. The EAN 8 field contains eight digits. Enter the EAN 8 number
and press Enter. For example, type 0123456 and press Enter.
You see
Enter Print Qty * * *
6. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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Format 13: Non RPOS
Format 13 prints a description, UPC bar
code, date, LDU number, RF number,
CRC number, BLTS number, item
number, warehouse number, best seller
field, and price.
To print Format 13, load supply that is 2.75" long by 0.8" wide (70mm
by 20mm). Then follow these steps.
1. Press ↑ or ↓ until you see ”13 NON RPOS” and press Enter.
You see
DESCRIPTION?
* * * * * * * * * * * * * * * * * * * * * * * * * * *
2. The Description field can contain up to 28 alphanumeric
characters. Enter the Description and press Enter. For example,
type DESCRIPTION 1. You see
UPC #?
* * * * * * * * * * *
3. The UPC field contains eleven digits, separated in two positions
by a space. Enter the UPC number and press Enter. For example,
type 01234567890. You see
DDMMYY Date?
* * * * * *
4. Enter the day, month, and year in that order for the date field and
press Enter. For example, type 920925. You see
LDU?
* * *
5. The LDU field contains three digits. Enter the LDU number and
press Enter. For example, type 123. You see
RF?
* *
6. The RF field contains two digits. Enter the RF number and press
Enter. For example, type 23. You will see:
CRC #?
* * * - * * * *
Printing 3-17
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7. The CRC field contains seven digits, separated by a dash.
Enter the CRC number and press Enter. For example, type
0120123. You see
BLTS # ?
* * * * *
8. The BLTS field contains five digits. Enter the BLTS number and
press Enter. For example, type 421. You see
ITEM # ?
* * * * * * * * * - * * - * * * *
9. The Item field contains up to fifteen digits, separated in two
positions by dashes. Enter the Item number and press Enter.
For example, type 012334567556667. You see
WAREHOUSE ?
* *
10. The Warehouse field contains two digits. Enter the Warehouse
number and press Enter. For example, type 01. You see
PRICE?
* * * * * * *
11. The Price field can contain up to five digits. Enter the Price and
press Enter. For example, type 99999. You see
BEST SELLER ?
*
12. The Best Seller field contains one alphanumeric character. Enter
a Y or N and press Enter. For example, type Y. You see
Enter Print Qty * * *
13. Enter the quantity of supplies you want to print and press Enter.
For example, type 3 and press Enter.
The job prints and you return to the beginning of the format.
Press Escape to return to the Main Menu.
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T R O U B L E S H O O T I N G
4
This chapter contains a list of common problems and their
solutions.
Problem
Action
The keyboard display
is blank.
Make sure the printer is on. Make sure the
keyboard cable is securely attached to the
printer. If the keyboard was attached while
the printer was on, turn the printer OFF and
then back ON.
You tried to skip a
required field.
This field requires data before continuing to
the next field. Enter data and press ENTER.
Letters are not in the
expected case.
Make sure the caps lock is not on.
Script is not running.
Turn the printer OFF and then back ON. If
this does not solve the problem, call Service.
T e c h n i c a l S u p p o r t
If these solutions do not work, call Service at the number listed on the
back of this manual.
Troubleshooting 4-1
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