PORT Network Card Smart Connect Digital Adapter User Manual

PORT LIMITED ONE YEAR WARRANTY  
PORT warrants PORT accessories to be free from defects in materials or workmanship, for  
one year. If your PORT accessory proves defective in materials or workmanship during this  
period we will promptly repair or replace it. This warranty does not cover accidental  
damage, wear and tear, or consequential or incidental loss. Under no conditions is PORT  
liable for loss or damage to a computer; nor loss of, or damage to, programs, records, or  
data; nor any consequential or incidental damages, even if PORT has been informed of  
their possibility.  
SMARTCONNECT  
DIGITAL  
ADAPTER  
USER  
PORT, Inc.  
66 Fort Point Street  
Norwalk, CT 06855  
GUIDE  
Tel: (503) 684-3147, Mon.–Fri., 8 a.m.–8 p.m. ET  
IMPORTANT!FOLLOW THE SETUP PROCEDURE IN THIS USER GUIDE WHENEVER  
#264.992  
YOU MOVE SMARTCONNECT TO A DIFFERENT TELEPHONE.  
© PORT, Inc. 1999  
Printed on recycled and recyclable paper.  
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Step 2  
How to Use SmartConnect With a Teleconferencer  
Set SmartConnect to Learn Your Telephone  
1. Find the LEARN button on the top of  
SmartConnect.  
SmartConnect lets you use your teleconferencer even if you don’t have an  
analog line close by. Just connect SmartConnect between your teleconferencer  
and any digital (or analog) telephone with a modular handset cord.  
2. Turn the LEARN button collar from the “locked”  
position to the “unlocked” position (Figure 3).  
ADJUSTING SPEAKING VOLUME  
3. Make sure no devices are connected to  
SmartConnect’s VOICE/DATA port. If a device is  
connected, disconnect it for the duration of the  
(HOW LOUD YOU SOUND TO YOUR CALLER)  
During setup in Step 2, SmartConnect adapted itself to work with your telephone.  
After this step, further adjustments to SmartConnect aren’t normally needed.  
However, if teleconference callers say your voice is faint, echoeyor sounds like  
you’re in a tunnel, fine-tune your phone’s speaking volume as follows:  
learning process.  
Figure 3  
Figure 4  
4. Lift the telephone handset and place it on your  
desk. Get an OUTSIDE line and dial tone.  
Note: You may have to dial “9” or press a  
special key (Figure 5). If no dial tone after dialing  
“9, hang up and redial “9” plus 1-800 or 1-888.  
Find SmartConnect’s 3-position switch marked TRANSMIT LEVEL.  
TRANSMIT  
LEVEL  
This switch controls your speaking volume (Figure 8).  
The transmit volume control has 3 positions:  
5. Push and release the LEARN button. The Green  
Learn light will start flashing (Figure 4).  
(I) = lowest transmit volume (set here if your voice has an echo  
or tunnel sound)  
6. Wait 2–3 seconds. The Green Learn light will  
go out, telling you that SmartConnect has  
successfully learned your phone.  
(II) = standard setting for most conversations  
Figure 8  
(III) = highest transmit volume  
7. Turn the LEARN button collar back to the  
“locked” position. SmartConnect is now  
ready to use (Figure 6).  
(set here if your voice sounds faint)  
If you are unable to optimize the performance of your teleconferencer using  
this switch, you may need to reset the teleconferencer. Please refer to the setup  
SMARTHINT:  
section of your teleconferencer user guide.  
SMARTHINT:  
If you have trouble setting  
SmartConnect to work  
with your phone:  
To answer or place calls through  
OPERATING YOUR TELECONFERENCER  
the teleconferencer, it must be  
USING SMARTCONNECT  
turned on, and you must lift  
a. Check Figure 1 to be sure that SmartConnect has  
•Re-check connections (page 2).  
•Repeat LEARN procedure (above).  
•Still having difficulty? Call  
Tech Support: (503) 684-3147.  
your phone’s handset.  
been properly connected to your phone and  
teleconferencer.  
If the teleconferencer is off,  
your phone will operate in the  
usual manner.  
If you change phones, you must  
reset SmartConnect to work with  
the new telephone. Repeat the  
LEARN procedure, in “Step 2 –  
Set SmartConnect to Learn Your  
Telephone.”  
b. Press your teleconferencer’s ON button.  
SmartConnect’s In-Use light should come on.  
Please Note:  
c. Lift your phone’s handset and set it on the desk.  
You should hear dial tone through your  
teleconferencer.  
•If it does not learn successfully,  
the Learn light will begin flashing  
orange. See Troubleshooting  
section for help.  
•Handset must be “off hook”  
(out of the handset cradle) to use  
your teleconferencing unit or  
modem with SmartConnect.  
d. Place a call as usual, using your teleconferencer’s  
keypad. (With some phones it may be necessary  
to use the telephone keypad to dial.)  
Figure 6  
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AUTO-DIALING  
How to Use SmartConnect With a PC Modem  
SMARTHINT:  
If your phone allows auto-dialing, follow these steps:  
1. Prepare your modem to send a transmission.  
You must lift handset to use modem.  
SmartConnect lets you use your PC modem even if you don’t have an analog line  
where you need one. Just connect SmartConnect between your modem and any digital  
(or analog) phone with a modular handset cord. If you are using a modem, your  
computer’s software may have to be reset for manual transmission. Refer to your  
modem User Guide for manual setup instructions.  
To restore your phone to normal  
use, your modem must “hang up”  
(disconnect) after your transmission  
is complete.  
•If you change phones, you must  
reset SmartConnect to work with the  
new phone. Repeat the LEARN  
procedure described on page 3.  
•Some PC software takes a few  
moments to prepare a document for  
transmission before dialing. On some  
phones, this may cause a dial tone  
“timeout.” To avoid this timeout,  
convert the document to a fax format  
before lifting the handset, or wait  
until the software indicates it’s ready  
to dial before lifting the handset.  
2. Lift the phone’s handset and listen for dial-tone.  
Place the handset on the desk (returning the  
handset to its cradle will end the call).  
3. Begin transmission by selecting SEND or  
ENTER on your PC.  
SENDING DATA AND FAXES WITH SMARTCONNECT  
4. After successful completion of the data/fax  
transmission, end the call by selecting the END  
or ENTER command on your PC, then hang up  
the phone.  
You can send data and faxes with SmartConnect by manually dialing the numbers on  
your telephone keypad. Note: Many modems are set to wait for a dial tone before  
beginning data transmission. This feature must be turned off, or the modem cannot go  
“off hook” and start transmitting. On most modems, this feature can be turned off by  
resetting the DIAL command as shown below:  
Change ATDT command line to: ATX3DT. Change phone number to dial ,,,(three  
commas) which will allow time for you to dial the phone number on the handset.  
DIALING  
1. Click SIGN ON, connect or press ENTER on your computer to begin modem/fax  
transmission.  
2. Remove the telephone handset from its cradle, listen for a dial tone, and place the  
handset on your desk. Using your telephone keypad, place a call to the destination  
modem/fax.  
SETUP FOR USE WITH WINDOWS  
WINDOWS 95, WINDOWS 98  
If you experience problems where the communications software times out before  
the other modem/fax answers, try reversing steps 1 and 2 above.  
4. When your data has been sent successfully, end the call by clicking SIGN OFF or  
DISCONNECT, or by selecting the Stop or End function on your computer.  
5. Hang up the phone.  
1. Open the My Computer icon (usually located in upper left corner of desktop).  
2. Within the My Computer screen, select the Dial-Up Networking icon.  
3. Then click MAKE NEW CONNECTION. Name the new connection,  
“SmartConnect.If changing a Dial-Up connection already created, then Right Click  
on the Dial-Up icon to be changed and select Properties.  
RECEIVING DATA AND FAX FILES  
4. Make sure your modem type is displayed, and then click CONFIGURE.  
To receive data or fax transmissions, you must be present to answer incoming calls. Most  
modems can operate in two Receive modes. The first is typically known as Manual  
Answer or Receive mode. The second is generally called Direct Connect or Local  
Terminal mode. Choose your preferred mode of operation and follow the steps below:  
5. Within modem properties set Maximum Speed to 38400 or 57600 (setting it at  
115200 may cause problems).  
6. Click on the CONNECTION tab.  
7. Uncheck the “Wait for dial tone before dialing” box.  
8. Click on the ADVANCED button.  
1. When the phone rings, lift the handset and listen for incoming data tones.  
2. Begin the data or fax transmission.  
9. In extra settings, type in X3.  
Manual Answer or Receive mode: Select the Manual Answer or Receive command  
using your PC’s communications software.  
Direct Connect or Local Terminal mode: Type ATA and ENTER to establish modem  
connection.  
3. Place your handset on the desk and wait for confirmation that the data has been received.  
4. When finished, end the call.  
Manual Answer or Receive mode: Use your Call Termination software feature.  
Direct Connect or Local Terminal mode: Type ATH Ø and ENTER.  
5. Hang up the phone.  
10. Click OK twice and you will return to Make New Connection screen.  
11. Click NEXT. The computer will ask you to enter phone number. Enter the number  
of the computer you are dialing up or ,,,(three commas) if you are dialing manually.  
12. Click NEXT, then FINISH. This will return you to Dial-Up Networking screen.  
13. You are ready to connect. Please see dialing instructions.  
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AOL 4.0  
WINDOWS NT 4.0  
1. Open the AOL Dial-Up window and click SETUP.  
1. Open the My Computer icon (usually located in upper left corner of desktop).  
2. Within My Computer screen, click on the CONTROL PANEL icon.  
3. Then click MODEM.  
2. Within AOL Setup screen, click EXPERT SETUP.  
3. Click EXPERT ADD.  
4. Please enter the following information:  
4. Highlight the modem you wish to use, then click PROPERTIES.  
Name = SmartConnect  
Edit Number Here = ,,,(three commas)  
Speed = 57600bps  
5. Within modem properties set Maximum Speed to 38400 or 57600 (setting it at  
115200 may cause problems)  
6. Click on the CONNECTION tab.  
Network = AOL Net  
7. Uncheck the “Wait for dial tone before dialing” box.  
8. Click on the ADVANCED tab.  
5. Click OK.  
6. Click DEVICES (modems, etc.) tab.  
9. In extra settings type in X3.  
7. Highlight modem type, then click EDIT.  
10. Continue clicking OK to return to the Dial-Up Networking screen.  
11. You are ready to connect. Please see dialing instructions.  
8. Within the Edit screen, click EDIT COMMANDS.  
9. Change Custom Modem Profile Dial Prefix line to ATX3DT.  
10. Click OK twice, then click CLOSE and you will return to the AOL Dial-Up window.  
11. You are ready to connect. Please see dialing instructions.  
SETUP FOR USE WITH AOL  
AOL 3.0  
1. Open the AOL Dial-Up window and click SETUP.  
2. Within Network and Modem Setup, click CREATE LOCATION.  
3. Please enter the following information:  
• Location = SmartConnect  
• Phone Number = ,,,(three commas)  
• Modem Speed = 38400bps  
• Network = AOL Net  
4. Click SAVE.  
5. Within Network and Modem Setup, click SETUP MODEM.  
6. Then click on EDIT COMMANDS. You may be prompted: “Do you wish to delete it  
and copy the current profile to the custom profile area?” Click OK.  
7. Change Custom Modem Profile Dial Prefix line to ATX3DT.  
8. Continue clicking OK until you return to the AOL Dial-Up window.  
9. You are ready to connect. Please see dialing instructions.  
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Regulatory  
FCC INFORMATION: Your new SmartConnect Digital Adapter complies with Part  
68 of the FCC Rules. Your local telephone company may need to know the  
compliance information, which may include the Registration Number, Ringer  
Equivalence Number (REN), USOC phone jack type, and other information.  
You’ll find this info on the underside of SmartConnect.  
TELEPHONE PROBLEMS: If you experience problems with SmartConnect, disconnect  
it from the phone jack. If the trouble disappears, your unit may need repair or  
adjustment. In this case, the FCC requires that the product not be used, and  
remain unplugged from the telephone line until the problem has been corrected.  
If after disconnecting the unit from the phone jack, the trouble still exists,  
contact your phone company’s repair department.  
NOTE: This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference will not occur in  
a particular installation. If this equipment does cause harmful interference to radio or tel-  
evision reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try and correct the interference by one or more of the following  
measures:  
— Reorient or locate the receiving antenna.  
— Increase the separation between the equipment and receiver.  
— Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
— Consult the dealer or an experienced radio/TV technician for help.  
SmartConnect Model #CMD0450  
Tested to Comply with  
FCC Part 15 Class B  
Product Identity  
CMD0450  
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