Panasonic Security Camera BLVT164P User Manual

Operating Instructions  
Network Camera  
Model No.  
BL-VT164 Series  
BL-VP100 Series  
BL-VT164W  
BL-VP104W  
This manual covers the models: BL-VT164 Series (BL-VT164W, BL-VT164, BL-VT164WE, BL-VT164E,  
BL-VT164WU, BL-VT164U) and BL-VP100 Series (BL-VP104W, BL-VP104, BL-VP101, BL-VP104WE,  
BL-VP104E, BL-VP101E, BL-VP104WU, BL-VP104U, BL-VP101U).  
Before attempting to connect or operate this product, please read these instructions carefully and save this  
manual for future use.  
The model number is abbreviated in some descriptions in this manual.  
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Preface  
Universal Plug and Play is described as UPnP™ or UPnP.  
Viewer software  
It is necessary to install the viewer software “Network Camera View 4S” to display images on a PC. This  
software can be installed directly from the camera or by selecting the [Install] button next to [Viewer  
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.  
IMPORTANT  
The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on  
When the “Live” page is displayed for the first time, the install wizard of the ActiveX® control required  
to display images from the camera will be displayed. Follow the instructions of the wizard.  
When the install wizard is displayed again even after completing the installation of the ActiveX, restart  
the PC.  
The viewer software used on each PC should be licensed individually. The number of installations of  
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page  
Operating Instructions  
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Table of Contents  
Table of Contents  
1.1  
1.2  
1.3  
1.4  
2.1  
2.2  
3.1  
3.2  
4.1  
4.2  
5.1  
6.1  
6.2  
6.3  
9.1  
9.2  
9.3  
9.4  
9.5  
9.5.1  
9.5.2  
9.5.3  
9.5.3.1  
9.5.4  
9.5.5  
4
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Table of Contents  
9.5.6  
9.6  
11.1  
11.2  
11.3  
11.4  
11.5  
11.6  
11.7  
11.8  
12.1  
12.2  
13.1  
13.2  
13.3  
14.1  
14.2  
14.3  
15.1  
15.2  
15.2.1  
15.2.2  
15.2.3  
15.2.4  
15.2.5  
15.3  
15.3.1  
15.4  
15.4.1  
15.4.2  
15.4.3  
15.4.4  
15.4.5  
15.4.6  
15.5  
15.6  
Operating Instructions  
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Table of Contents  
15.7  
15.7.1  
15.7.2  
16.1  
16.2  
16.3  
16.4  
18.1  
18.2  
18.3  
18.4  
19.1  
19.2  
19.3  
20.1  
20.2  
20.3  
20.4  
20.5  
6
Operating Instructions  
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1 Monitor images on a PC  
1 Monitor images on a PC  
The following are descriptions of how to monitor images from the camera on a PC.  
1.1 Monitor images from a single camera  
1. Start up the web browser.  
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the  
browser.  
Example when entering an IPv4 address: http://URL registered using IPv4 address  
http://192.168.0.10/  
Example when entering an IPv6 address: http://[URL registered using IPv6 address]  
http://[2001:db8::10]/  
<Example of IPv4 access>  
<Example of IPv6 access>  
IMPORTANT  
When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)  
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)  
When the PC is in a local network, configure the proxy server setting of the web browser (under  
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.  
Note  
“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 104).  
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1 Monitor images on a PC  
3. Press the [Enter] key on the keyboard.  
The window with the user name and password entry fields will be displayed.  
4. Enter the user name and the password.  
The default user name and password are as follows.  
User name: admin  
Password: 12345  
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1 Monitor images on a PC  
5. Click the [OK] button.  
VT164W  
VT164  
VP104W  
VP104  
The “Live” page will be displayed. Refer to  
VP101  
When “Off” is selected for “User auth.”, the authentication window will not be displayed before displaying  
live images. However, when the [Setup] button is clicked, an authentication window is displayed. A user  
name and password must be entered.  
The default user name and password are as follows.  
User name: admin  
Password: 12345  
IMPORTANT  
To enhance the security, change the password for the user name “admin”. It is recommended to change  
this password periodically.  
When displaying multiple H.264 images on a PC, images may not be displayed depending on the  
performance of the PC.  
Note  
The maximum number of concurrent access user is 14 including users who is receiving H.264 images  
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit  
rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14 or less users.  
When 14 users are concurrently accessing, the access limit message will be displayed for users who  
subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only  
the first user who accessed to monitor H.264 images will be included in the maximum number. The  
second and subsequent users who are monitoring H.264 images will not be included in the maximum  
number.  
Regardless of whether “On” or “Off” is selected for “H.264 transmission”, the first images displayed are  
JPEG images.  
The refresh interval may become longer depending on a network environment, PC performance,  
photographic subject, access traffic, etc.  
<Refresh interval of JPEG images>  
When “H.264 transmission” is operating: max. 5 fps  
When “H.264 transmission” is not operating (or stopped): max. 30 fps  
Operating Instructions  
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1 Monitor images on a PC  
1.2 About the “Live” page (BL-VT164W/BL-VT164)  
O
P Q R  
S
T
A
B
C
D
E
F
U
G
H
I
M
N
J
K
L
[select language] pull-down menu  
The camera’s display language can be selected. The default language can be set in the [Language] in the  
[Basic] settings. (®page 39)  
[Setup] button*1  
Displays the setup menu. The button will turn green and the setup menu will be displayed.  
[Live] button  
Display the “Live” page. The button will turn green and the “Live” page will be displayed.  
[Multi-screen] buttons  
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup  
menu. (®page 18)  
[Compression] buttons  
[H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.  
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will be  
displayed. (®page 51)  
[JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.  
[Stream] buttons  
These buttons will be displayed only when an H.264 image is displayed.  
[1] button: The letter “1” will turn green and images in the main area will be displayed in accordance  
with the setting of “H.264(1)”. (®page 51)  
[2] button: The letter “2” will turn green and images in the main area will be displayed in accordance  
with the setting of “H.264(2)”. (®page 51)  
[Image capture size] buttons  
These buttons will be displayed only when a JPEG image is displayed.  
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[VGA]  
The letters “VGA” will turn green and images in the main area will be displayed  
in VGA size.  
[QVGA]  
The letters “QVGA” will turn green and images in the main area will be displayed  
in QVGA size.  
[640x360]  
[320x180]  
[800x600]  
[1280x720]  
The letters “640x360” will turn green and images in the main area will be  
displayed in 640 x 360 (pixels).  
The letters “320x180” will turn green and images in the main area will be  
displayed in 320 x 180 (pixels).  
The letters “800x600” will turn green and images in the main area will be  
displayed in 800 x 600 (pixels).  
The letters “1280x720” will turn green and images in the main area will be  
displayed in 1280 x 720 (pixels).  
Note  
When “1280x720” is selected for the image capture size, it may become smaller than the actual  
size depending on the window size of the web browser.  
The buttons [VGA], [QVGA] and [800x600] are displayed only when “4:3” is selected for “Aspect  
ratio”.  
The buttons [640x360], [320x180], and [1280x720] are displayed only when “16:9” is selected for  
“Aspect ratio”.  
[Image quality] buttons  
These buttons will be displayed only when a JPEG image is displayed.  
[1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of  
“Image quality setting”. (®page 47)  
[2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of  
“Image quality setting”. (®page 47)  
[AUX] buttons*2  
These buttons will be displayed only when “AUX output” is selected for “Terminal 3” of “Alarm” on the setup  
menu. (®page 77)  
[Open] button: The letters “Open” on the button will turn green and the status of AUX connector will  
be open.  
[Close] button: The letters “Close” on the button will turn green and the status of the AUX connector  
will be closed.  
Note  
The names of “AUX”, “Open” and “Close” can be changed. (®page 83)  
[Zoom] buttons*2  
: Click this button to adjust the zoom ratio to the “Wide” side.  
: Click this button to set the zoom ratio to x1.0.  
: Click this button to adjust the zoom ratio to the “Tele” side.  
[Auto mode]*2  
Select an operation from the pull-down menu and click the [Start] button. The selected operation will start.  
Click the [Stop] button to stop the operation.  
The selected operation will stop when the camera (panning/tilting/zooming) is operated or when an action  
that is to be taken according to the settings for “Self return” (®page 55) or for “Camera action on  
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Preset map-shot: Eight thumbnail images of the preset position 1-8 (®page 65) will be displayed  
orderly on a newly displayed window. When a thumbnail image is clicked, the camera moves to the  
respective position and live images will be displayed on the “Live” page.  
Note  
Do not operate the browser until all the thumbnail images are displayed and the camera returns to  
the original position (where the camera was when “360 map-shot” or “Preset map-shot” was carried  
out).  
When “Preset map-shot” is carried out with an unregistered preset position (among preset position  
1-8), the thumbnail image of the preset position before the unregistered preset position will be  
displayed.  
In this case, the camera will not move when the thumbnail image is clicked.  
The camera will not always return to the exactly same position where it was before “Preset  
map-shot” was carried out. (It may sometimes be slightly different.)  
The window on which the thumbnail images are displayed will close when clicking the following  
buttons that can switch the camera channel or reload images: [Live], [Multi-screen], [H.264],  
[JPEG], [Stream], [Image capture size], [Image quality], [Setup].  
To display the thumbnail images again, carry out “Preset map-shot” again.  
Control pad/buttons*2  
: Left-click on the control pad to adjust the horizontal/vertical position of the camera  
(panning/tilting). Panning/tilting speed will be faster if a clicked point gets farther from the center point  
of the control pad.  
It is also possible to pan/tilt the camera by dragging the mouse.  
Zoom can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked,  
the displayed image will be zoomed in/out on.  
Zoom can also be adjusted using the mouse wheel.  
[Brightness] buttons*2  
Available range: 0 - 127  
button: The displayed image will be darker.  
button: The adjusted brightness will return to the default brightness (64).  
button: Image will be brighter.  
[Preset]*2  
Select a preset position from the pull-down menu and click the [Go] button. The camera will move to the  
When “Home position” is selected, the camera will move to the home position. (®page 55) When “Preset  
ID” is registered for a preset position, the registered preset ID will be displayed next to the preset position  
number.  
Camera title  
The camera title entered for “Camera title” on the [Basic] page will be displayed. (®page 39)  
Alarm occurrence indication button*2  
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the  
alarm output terminal will be reset and this button will disappear. (®page 30)  
Full screen button  
Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio  
of displayed images will be adjusted in accordance with the monitor.  
12  
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Snap shot button  
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.  
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the  
image on the PC by selecting “Save” from the displayed pop-up menu.  
When “Print” is selected, printer output is enabled.  
Note  
The following setting may be necessary when using Windows 7 or Windows Vista.  
Click “Internet Options” on the Tools menu of Internet Explorer, and then click the [Security] tab.  
Select “Trusted Sites”, and click “Sites”. Register the camera address on the “Website” in the  
“Trusted Sites” window.  
Mic input button*3  
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only  
when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/  
reception” on the setup menu. (®page 72)  
When this button is clicked, the button will turn into the  
heard.  
button and audio from the camera will not be  
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor  
.
Audio output button*3  
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be  
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for  
“Audio transmission/reception” on the setup menu. (®page 72)  
The button will blink during the audio transmission.  
When this button is clicked, the button will turn into the  
button and audio from the PC will not be heard.  
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor  
.
Note  
When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the  
receiver button and the transmission button will be inoperable for the other users. When  
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.  
Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have  
passed, the audio transmission will automatically stop. To turn the audio transmission function on,  
click the [Audio output] button again.  
When the camera is restarted, the adjusted volume level (for both the audio transmission and  
reception) will return to the level that had been set on the [Audio] tab on the setup menu.  
Actual volume level will change in three steps even though the volume cursor can be adjusted  
minutely.  
Main area*2  
Images from the camera will be displayed in this area.  
The current time and date will be displayed according to the settings configured for “Time display format”  
and “Date/time display format”. (®page 40)  
In addition, when being adjusted, the status of brightness (®page 41), panning/tilting degree and the  
configured for “Camera title on screen” (®page 40). The number of lines for the display is 2.  
Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The  
camera moves to adjust the position in order to set the clicked point as the center.  
When selecting an area in the main area by dragging the mouse, the selected area will be located at the  
center of the main area. In this case, the zoom ratio will be adjusted automatically.  
Zoom can be adjusted using the mouse wheel.  
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Note  
When operated by a lower access level user, images displayed on the screen may be changed  
temporarily. This does not affect operation of the camera.  
When the mouse is dragged to move the camera beyond its operable range, the camera will move to  
the requested direction and will stop at the end of the operable range. Then, the zoom ratio of the  
displayed image will automatically be adjusted.  
Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes  
due to the GDI restrictions of the OS.  
*A phenomenon in which portions of the screen are displayed out of alignment.  
*1  
*2  
Only operable by users whose access level is “1. Administrator”.  
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”  
*3  
Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the  
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1 Monitor images on a PC  
1.3 About the “Live” page (BL-VP104W/BL-VP104/  
BL-VP101)  
K
L M N  
A
B
C
D
E
F
O
G
H
I
J
[select language] pull-down menu  
The camera’s display language can be selected. The default language can be set in the [Language] in the  
[Basic] settings. (®page 39)  
[Setup] button*1  
Displays the setup menu. The button will turn green and the setup menu will be displayed.  
[Live] button  
Display the “Live” page. The button will turn green and the “Live” page will be displayed.  
[Multi-screen] buttons  
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup  
menu. (®page 18)  
[Compression] buttons  
[H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.  
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will be  
displayed. (®page 51)  
[JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.  
[Stream] buttons  
These buttons will be displayed only when an H.264 image is displayed.  
[1] button: The letter “1” will turn green and images in the main area will be displayed in accordance  
with the setting of “H.264(1)”. (®page 51)  
[2] button: The letter “2” will turn green and images in the main area will be displayed in accordance  
with the setting of “H.264(2)”. (®page 51)  
[Image capture size] buttons  
These buttons will be displayed only when a JPEG image is displayed.  
[VGA]  
The letters “VGA” will turn green and images in the main area will be displayed  
in VGA size.  
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1 Monitor images on a PC  
[QVGA]  
The letters “QVGA” will turn green and images in the main area will be displayed  
in QVGA size.  
[640x360]  
[320x180]  
[800x600]  
The letters “640x360” will turn green and images in the main area will be  
displayed in 640 x 360 (pixels).  
The letters “320x180” will turn green and images in the main area will be  
displayed in 320 x 180 (pixels).  
The letters “800x600” will turn green and images in the main area will be  
displayed in 800 x 600 (pixels).  
VP104W  
VP104  
VP104  
[1280x720]  
VP104W  
The letters “1280x720” will turn green and images in the main area will be  
displayed in 1280 x 720 (pixels).  
Note  
The buttons [VGA], [QVGA] and [800x600] are displayed only when “4:3” is selected for “Aspect  
ratio”.  
The buttons [640x360], [320x180], and [1280x720] are displayed only when “16:9” is selected for  
“Aspect ratio”.  
VP104W  
VP104  
:
When “1280x720” is selected for the image capture size, it may become smaller than the actual  
size depending on the window size of the web browser.  
[Image quality] buttons  
These buttons will be displayed only when a JPEG image is displayed.  
[1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of  
“Image quality setting”. (®page 47)  
[2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of  
“Image quality setting”. (®page 47)  
[Zoom] buttons  
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View  
4S”.  
[x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.  
[x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.  
[x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.  
[Brightness] buttons*2  
Available range: 0 - 127  
button: The displayed image will be darker.  
button: The adjusted brightness will return to the default brightness (64).  
button: Image will be brighter.  
Camera title  
The camera title entered for “Camera title” on the [Basic] page will be displayed. (®page 39)  
Alarm occurrence indication button*2  
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the  
alarm output terminal will be reset and this button will disappear. (®page 30)  
Full screen button  
Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio  
of displayed images will be adjusted in accordance with the monitor.  
Snap shot button  
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.  
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the  
image on the PC by selecting “Save” from the displayed pop-up menu.  
When “Print” is selected, printer output is enabled.  
16  
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1 Monitor images on a PC  
Note  
The following setting may be necessary when using Windows 7 or Windows Vista.  
Click “Internet Options” on the Tools menu of Internet Explorer, and then click the [Security] tab.  
Select “Trusted Sites”, and click “Sites”. Register the camera address on the “Website” in the  
“Trusted Sites” window.  
Main area*2  
Images from the camera will be displayed in this area.  
The current time and date will be displayed according to the settings configured for “Time display format”  
and “Date/time display format”. (®page 40)  
In addition, when being adjusted, the status of brightness (®page 41), panning/tilting degree and the  
configured for “Camera title on screen” (®page 40). The number of lines for the display is 2.  
Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The  
camera moves to adjust the position in order to set the clicked point as the center.  
When selecting an area in the main area by dragging the mouse, the selected area will be located at the  
center of the main area. In this case, the zoom ratio will be adjusted automatically.  
Zoom can be adjusted using the mouse wheel.  
Note  
When operated by a lower access level user, images displayed on the screen may be changed  
temporarily. This does not affect operation of the camera.  
When the mouse is dragged to move the camera beyond its operable range, the camera will move to  
the requested direction and will stop at the end of the operable range. Then, the zoom ratio of the  
displayed image will automatically be adjusted.  
Depending on the PC in use, screen tearing* may occur when the shooting scene drastically changes  
due to the GDI restrictions of the OS.  
*A phenomenon in which portions of the screen are displayed out of alignment.  
*1  
*2  
Only operable by users whose access level is “1. Administrator”.  
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”  
Operating Instructions  
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1 Monitor images on a PC  
1.4 Monitor images from multiple cameras  
Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras)  
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in  
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.  
IMPORTANT  
When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable  
for images from cameras with Pan/Tilt/Zoom functions.  
When displaying images on a 4-screen, panning, tilting and zooming operations become available only  
for images from cameras with Pan/Tilt/Zoom functions. Refer to the [Readme] file on the provided  
CD-ROM for further information about the compatible cameras and their versions. Or refer to our  
Only JPEG images with frame by frame playback can be displayed on a multi-screen. Audio will not  
be heard.  
When the power is turned off or the LAN cable is disconnected while displaying images, displaying  
images on a multi-screen from the “Live” page will become unavailable.  
When displaying the image on a multi-screen and “16:9” is selected for “Aspect ratio”, the image will  
be displayed altered vertically to the aspect ratio of “4:3”.  
“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording  
images from multiple cameras is available. For further information, refer to our website  
1. Click the desired [Multi-screen] on the “Live” page.  
Images from the registered cameras will be displayed on a selected multi-screen (screen can be split  
up to 16 areas). The following are instructions when displaying on a 4-split screen.  
A
C
B
To show 1 camera screen, click the [Live] button.  
You can also click “1” below “Multi-screen” to display the camera's “Live” page.  
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens.  
Click a camera title. Live images from the camera corresponding to the clicked camera title will be  
displayed on the “Live” page of the newly opened window.  
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2 Monitor images on a cellular phone/mobile terminal  
2 Monitor images on a cellular phone/mobile  
terminal  
2.1 Monitor images on a cellular phone  
It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only)  
from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest  
image or perform panning, tilting and zooming operations.  
IMPORTANT  
When the authentication window is displayed, enter the user name and password. The default user  
name and password are as follows.  
User name: admin  
Password: 12345  
To enhance the security, change the password for the user “admin”. (®page 94)  
If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen  
correctly.  
Note  
It is necessary to configure the network settings of the cellular phone in advance to connect to the  
Internet and monitor images from the camera. (®page 104)  
Operating Instructions  
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2 Monitor images on a cellular phone/mobile terminal  
1. Access to “http://IP address/mobile”*1 or “http://Host name registered in the DDNS server/mobile” using a  
cellular phone.  
Images from the camera will be displayed.  
A
B
C
D
E
F
G
H
I
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2 Monitor images on a cellular phone/mobile terminal  
J
Functions  
A Pan/tilt*2  
Outline of functions  
Controls the camera direction. The camera will pan or tilt to each direction  
by pressing the corresponding dial key.  
VT164W  
VT164  
B Zooming control*2  
It is possible to perform zooming operations of the camera by pressing “*”  
or “#”.  
VT164W  
VT164  
C Refresh  
Refreshes the camera images by pressing the dial key “5”.  
Changes the image capture size by pressing the dial key “0”.  
D Resolution control  
Changes the image capture size  
between 320x240 (default) and  
640x480.  
Image in the aspect ratio of “4:3”  
Changes the image capture size  
between 320x180 (default) and  
640x360.  
Image in the aspect ratio of  
“16:9”  
Note  
Some cellular phones cannot change the image capture size even  
when resolution is changed by resolution control.  
E Image quality  
It is possible to change the image quality between “Quality1” and  
control  
“Quality2”. (®page 47)  
F Home position*2  
The camera will move to the home position (®page 55). Home position  
will be displayed only when home position is set.  
VT164W  
VT164  
G Preset*2  
VT164W  
The camera will move to the designated preset position to display images  
by pressing the dial key corresponding to the desired channel. (The dial key  
numbers are not displayed for Preset No 5 or greater. Only preset IDs will  
be displayed for them.) (®page 65)  
VT164  
H AUX control*2  
Controls the AUX terminal.  
VT164W  
VT164  
These buttons will be displayed only when “AUX output” is selected for  
“Terminal 3” on the setup menu. (®page 77)  
I Privacy Mode  
Select “Privacy Mode” to activate Privacy mode.  
VT164W  
VT164  
J Disable Privacy  
Select “Disable Privacy Mode” to return to the normal display.  
Mode  
VT164W  
VT164  
Operating Instructions  
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2 Monitor images on a cellular phone/mobile terminal  
Note  
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/  
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host  
name registered in the DDNS server: (colon) + port number/mobile”.  
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,  
enter as follows.  
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:  
(colon) + port number/mobile”  
When the authentication window is displayed, enter the user name of an administrator or user and  
password. Depending on the cellular phone in use, password entry may be required each time the  
screen is switched.  
It is impossible to transmit/receive audio using a cellular phone.  
Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting  
“9 Low” for “Image quality setting” of “JPEG” (®page 47) may sometimes solve this problem.  
Depending on the cellular phone in use or its contract plan, it may be impossible to access.  
*1  
*2  
IP address is the global WAN IP address of the router that can be accessed via the Internet.  
Only displayed for users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”.  
2.2 Monitor images on a mobile terminal  
It is possible to connect to the camera using a mobile terminal and monitor images (MJPEG only) from the  
camera on the screen of the mobile terminal. Images are automatically refreshed to display the latest image.  
Operations such as pan/tilt/zoom can also be performed.  
The compatible mobile terminals are shown as follows. (As of January, 2012)  
iPad, iPhone, iPod touch (iOS 4.2.1 or later)  
Android™ mobile terminals  
Only JPEG images can be viewed from standard Android mobile terminal browsers.  
For further information about compatible devices, refer to our website  
IMPORTANT  
When the authentication window is displayed, enter the user name and password. The default user  
name and password are as follows.  
User name: admin  
Password: 12345  
To enhance the security, change the password for the user “admin”. (®page 94)  
Note  
To view the camera images from a mobile terminal, network settings needed in order to connect to the  
Internet must be set in advance. (®page 104)  
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2 Monitor images on a cellular phone/mobile terminal  
1. Access to “http://IP address/cam”*1 or “http://Host name registered in the DDNS server/cam”*2 using a  
mobile terminal.  
Images from the camera will be displayed.  
A
B
C
D
Live images area  
Displays images from the camera.  
Operation buttons area  
When functions are selected in the function selection area D, buttons to operate those functions are  
displayed.  
Zoom operation area  
Buttons to operate the zoom are displayed.  
Function selection area  
When functions that can be operated are selected, operation buttons are displayed in the operation  
buttons area B.  
Operating Instructions  
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2 Monitor images on a cellular phone/mobile terminal  
2. Click the button of the function that you want to operate.  
F
A
B
C
D
E
VT164W  
VT164W  
VT164  
VT164  
Pan/Tilt  
Preset  
Resolution control  
VT164W  
VT164  
AUX control  
VT164W  
VT164  
Privacy Mode control  
VT164W  
VT164  
Zoom display  
Each function is explained below.  
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2 Monitor images on a cellular phone/mobile terminal  
VT164W  
VT164  
Pan/Tilt  
Press the  
button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be  
, and buttons.  
adjusted in each direction with the  
,
,
VT164W  
VT164  
Preset  
Press the  
button to display the buttons used to select the preset position on the screen. Camera  
images are displayed of the registered preset camera directions according to the preset numbers  
selected from the buttons.  
Only position numbers 1-4 for the preset positions are displayed.  
Only registered preset positions are displayed. Unregistered preset positions are not displayed.  
Operating Instructions  
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2 Monitor images on a cellular phone/mobile terminal  
Resolution control  
Press the  
button to display the buttons used to select the resolution on the screen. The resolution  
can be changed by selecting a resolution setting from the buttons.  
Image in the aspect ratio of “4:3”  
VT164W  
VT164  
VP104W  
VP104  
:
Changes the image capture size between 320x240, 640x480 (default), and 800x600.  
VP101  
:
Changes the image capture size between 320x240 and 640x480 (default).  
Image in the aspect ratio of “16:9”  
VT164W  
VT164  
VP104W  
VP104  
:
Changes the image capture size between 320x180, 640x360 (default), and 1280x720.  
VP101  
:
Changes the image capture size between 320x180 and 640x360 (default).  
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2 Monitor images on a cellular phone/mobile terminal  
VT164W  
VT164  
AUX control  
Press the  
button to display the buttons used to operate the AUX output on the screen. The AUX  
and buttons.  
output terminals can be controlled with the  
This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.  
Operating Instructions  
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2 Monitor images on a cellular phone/mobile terminal  
VT164W  
VT164  
Privacy Mode control  
Press the button to display the buttons used to operate the privacy mode on the screen. The privacy  
mode can be enabled and disabled with the and buttons.  
To activate privacy mode, press  
To deactivate privacy mode, press  
.
.
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2 Monitor images on a cellular phone/mobile terminal  
VT164W  
VT164  
Zoom display  
The camera’s zoom can be operated with the  
,
, and  
buttons.  
Note  
You can change the image size displayed on the mobile terminal by accessing the following addresses.  
Large display: http://IP address/cam/dl  
Medium display: http://IP address/cam/dm  
Small display: http://IP address/cam/ds  
When the resolution is changed by the resolution control, the displayed resolution changes but the  
image size remains the same.  
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/  
cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name  
registered in the DDNS server: (colon) + port number/cam”*2.  
When “HTTPS” is set in “HTTPS” - “Connection” on the [Network] tab of the “Network” page, enter the  
following:  
“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server:  
(colon) + port number/cam”.  
When the authentication window is displayed, enter the user name of an administrator or user and  
password. Depending on the mobile terminal in use, password entry may be required each time the  
screen is switched.  
It is impossible to transmit/receive audio using a mobile terminal.  
Depending on the mobile terminal in use, larger size images may not be displayed. In this case,  
selecting “9 Low” for “Image quality setting” of “JPEG” (®page 47) may sometimes solve this  
problem.  
Depending on the mobile terminal in use or its contract plan, it may be impossible to access.  
*1  
IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same  
LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.  
Only when accessing the camera through the Internet.  
*2  
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3 Action at an alarm occurrence  
3 Action at an alarm occurrence  
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.  
3.1 Alarm type  
VT164W  
VT164  
Terminal alarm  
: When connecting an alarm device such as a sensor to the EXT I/O  
connectors 1-3 of the camera, the alarm action will be performed when the connected alarm device is  
activated.  
VT164W  
VT164  
Body heat sensor  
: When a temperature difference is detected in the sensor's detection  
area, the alarm action will be performed.  
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.  
*VMD stands for “Video Motion Detection”.  
Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,  
the alarm action will be performed.  
3.2 Action at an alarm occurrence  
Display the alarm occurrence indication button on the “Live” page  
The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®  
VT164W  
VT164  
VP104W  
VP104  
VP101  
IMPORTANT  
When “Polling(30s)” is selected for “Alarm status update mode” (®page 39), the Alarm occurrence  
indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of  
30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm  
occurrence.  
Notify of alarm occurrences to the device connected to the alarm connector  
It is possible to output signals from the alarm connector on the rear of the camera and sound the buzzer when  
an alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup”  
section of the [Alarm] tab of the “Alarm” page. (®page 77, page 82)  
Transmit an image onto a server automatically  
An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings  
required to transmit an alarm image to a server can be configured in the “Alarm image” section on the  
Notify of alarm occurrences by E-mail  
Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses  
registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image  
(still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be  
configured in the “E-mail notification” section on the [Notification] tab of the [Alarm] page (®page 87) and  
the [E-mail] tab of the “Server” page (®page 99).  
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3 Action at an alarm occurrence  
Notify of alarm occurrences to the designated IP addresses (Panasonic  
alarm protocol notification)  
This function is available only when a Panasonic device, such as the network disk recorder, is connected to  
the system. When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be  
notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in  
the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 88)  
Operating Instructions  
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4 Transmit images onto an FTP server  
4 Transmit images onto an FTP server  
Images can be transmitted to an FTP server. By configuring the following settings, transmission of images  
captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.  
IMPORTANT  
When using this function, set the user name and the password to access the FTP server to restrict  
users who can log into the FTP server.  
4.1 Transmit an alarm image at an alarm occurrence  
(Alarm image transmission)  
An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an  
FTP server, it is necessary to configure the settings in advance.  
The settings for the FTP server can be configured on the [FTP] tab of the “Server” page. (®page 100)  
The alarm image transmission function can be turned on/off in the “Alarm image” section of the [Alarm] tab of  
the “Alarm” page. (®page 80)  
Note  
Depending on the network traffic, the number of the transmitted images may not reach the set number  
of images to be transmitted.  
4.2 Transmit images at a designated interval or  
period (FTP periodic image transmission)  
Images can be transmitted at a designated interval or period. To transmit images at a designated interval or  
period, it is necessary to configure the settings in advance.  
The settings for the FTP server can be configured on the [FTP] tab of the “Server” page. (®page 100)  
It is possible to determine whether or not to use the FTP periodic image transmission function and to configure  
the settings relating to alarm images and the schedule on the [FTP img. trans.] tab of the “Network” page.  
Note  
Depending on the line speed or the traffic, images may not be transmitted at the designated interval.  
When “On” is selected for both the alarm image transmission function and the FTP periodic image  
transmission function, the alarm image transmission function will be given priority over the FTP periodic  
image transmission function. Therefore, images may not be transmitted at the interval designated on  
the “FTP periodic image transmission” setting.  
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5 About the network security  
5 About the network security  
5.1 Equipped security functions  
The following security functions are featured in this camera.  
Access restrictions by the host authentication and the user authentication  
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user  
authentication to “On”. (®page 94, page 95)  
Access restrictions by changing the HTTP port  
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.  
Access encryption by the HTTPS function  
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS  
function. (®page 112)  
IMPORTANT  
Design and enhance security countermeasures to prevent leakage of information such as image data,  
authentication information (user name and password), alarm E-mail information, FTP server  
information, DDNS server information, etc. Perform the countermeasure such as access restriction  
(using the user authentication) or access encryption (using the HTTPS function).  
After the camera is accessed by the administrator, make sure to close the browser for added security.  
Change the administrator password periodically for added security.  
Note  
When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the  
same IP address (PC), access to the camera will be denied for a while.  
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6 Display the setup menu from a PC  
6 Display the setup menu from a PC  
The settings of the camera can be configured on the setup menu.  
IMPORTANT  
The setup menu is only operable by users whose access level is “1. Administrator”. Refer to  
6.1 How to display the setup menu  
1. Display the “Live” page. (®page 7)  
2. Click the [Setup] button on the “Live” page.  
When the authentication window is displayed, enter the user name and password, then click [OK].  
The default user name and password are as follows.  
User name: admin  
Password: 12345  
The setup menu will be displayed. Refer to page 37 for further information about this menu.  
Note  
When “Off” is selected for “User auth.”, if the [Setup] button is clicked, an authentication window is  
displayed. A user name and password must be entered.  
The default user name and password are as follows.  
User name: admin  
Password: 12345  
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6 Display the setup menu from a PC  
6.2 How to operate the setup menu  
B
A
Menu buttons  
Setup page  
1. Click the desired button in the frame on the left of the window to display the respective setup menu.  
When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click  
the desired tab to display and configure the setting items relating to the name of the tab.  
2. Complete each setting item displayed in the frame on the right of the window.  
3. After completing each setting item, click the [Set] button to apply them.  
IMPORTANT  
When there are two or more [Set] and [Execute] buttons on the page, click the respective button to the  
edited setting item.  
<Example>  
A
B
C
D
When completing the setting items in field A, click the [Set] button (B) below field (A).  
Operating Instructions  
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6 Display the setup menu from a PC  
The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.  
In the same manner as above, click the [Set] button (D) below field C when completing the setting  
items in field C.  
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6 Display the setup menu from a PC  
6.3 About the setup menu window  
O
A
B
C
D
E
F
G
H
I
J
K
L
M
P
N
[Setup] button  
Display the “Setup” page.  
[Live] button  
Display the “Live” page.  
[Basic] button  
Displays the “Basic” page. The basic settings such as time and date and camera title can be configured  
on the “Basic” page. (®page 39)  
[Internet] button  
Displays the “Internet” page. The Internet settings such as UPnP (Auto port forwarding), DDNS  
(Viewnetcam.com) and the network settings for the Internet can be configured on the “Internet” page.  
VT164W  
VT164  
[Image/Audio] button  
Displays the “Image/Audio” page. The settings relating to image quality, image capture size and camera  
actions of JPEG/H.264 camera images can be configured on the “Image/Audio” page. (®page 46)  
VP104W  
VP104  
VP101  
[Image] button  
Displays the “Image” page. The settings relating to image quality, image capture size, etc. of JPEG/H.264  
camera images can be configured on the “Image” page. (®page 46)  
[Multi-screen] button  
Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen  
can be registered on the “Multi-screen” page. (®page 75)  
[Alarm] button  
Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action  
at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured  
on the “Alarm” page. (®page 77)  
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6 Display the setup menu from a PC  
[Advanced func.] button  
Displays the “Advanced func.” page. The setting relating to the XML notification, destinations of information  
about the face detection and the settings relating to the face detection can be configured on the “Advanced  
func.” page. (®page 91)  
[User mng.] button  
Displays the “User mng.” page. The settings relating to the authentication such as users and PCs  
restrictions for accessing the camera can be configured on the “User mng.” page. (®page 94)  
[Server] button  
Displays the “Server” page. The settings relating to the E-mail server, the FTP server and the NTP server  
to which the camera accesses can be configured on the “Server” page. (®page 99)  
[Network] button  
Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS),  
SNMP (Simple Network Management Protocol) and the FTP (File Transfer Protocol) periodic transmission  
can be configured on the “Network” page. (®page 104)  
[Schedule] button  
Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to  
receive alarm input or to allow to activate the VMD detection function. (®page 151)  
[Maintenance] button  
Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of  
the setup menu can be carried out on the “Maintenance” page. (®page 154)  
VT164W  
VT164  
[Privacy] button  
Press [Privacy] button to hide the camera images from view temporarily and protect your privacy.  
Camera title  
The title of the camera whose settings are currently being configured will be displayed.  
Setup page  
Pages of each setup menu will be displayed. There are tabs for some setup menus.  
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7 Configure the basic settings of the camera [Basic]  
7 Configure the basic settings of the camera  
[Basic]  
The basic settings such as camera title, time and date, etc. can be configured on the “Basic” page.  
[Camera title]  
Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will  
be displayed in the “Camera title” field.  
Available number of characters: 0 - 20 characters  
Unavailable characters: " &  
Default: Varies as follows depending on the model in use.  
VT164W  
VT164  
VP104W  
VP104  
BL-VT164W  
VP101  
/BL-VT164  
/BL-VP104W  
/BL-VP104  
/BL-VP101  
[Date/time]  
Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.  
Available range: 01/01/2010 00:00:00 - 31/12/2035 23:59:59  
Operating Instructions  
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7 Configure the basic settings of the camera [Basic]  
IMPORTANT  
Depending on the conditions such as the ambient temperature and operating period, the configured  
time & date may not be accurate.  
Use an NTP server when the more accurate time & date setting is required for the system operation.  
[Time display format]  
Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when  
entering the current time and date for “Date/time”. To hide time and date, select “Off”.  
Default: 24h  
[Date/time display format]  
Select a date/time display format. When “2010/04/01 13:10:00” is set for “Date/time” after selecting “24h” for  
“Date/time display format”, time & date will be respectively displayed as follows.  
DD/MM/YYYY: 01/04/2010 13:10:00  
MM/DD/YYYY: 04/01/2010 13:10:00  
DD/Mmm/YYYY: 01/Apr/2010 13:10:00  
YYYY/MM/DD: 2010/04/01 13:10:00  
Mmm/DD/YYYY: Apr/01/2010 13:10:00  
Default:  
DD/MM/YYYY (E/U model)  
Mmm/DD/YYYY (P model)  
[Summer time (daylight saving)]  
Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if  
the summer time (daylight saving time) is applied in the location where the camera is in use.  
In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.  
Out: Does not apply summer time.  
Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time & date”  
(month, week, day of the week, time).  
Default: Out  
[NTP/Time zone]  
When “NTP >>” is clicked, the [NTP] tab of the “Server” page will be displayed. (®page 101)  
[Start time & date] [End time & date]  
When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the  
date time (month, week, day of the week, time).  
[Camera title on screen]  
Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected,  
the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected  
for “OSD”.  
Default: Off  
Note  
When moving the camera to a preset position, the characters configured for “Camera title on screen”  
will be deleted, and the preset ID will be displayed instead.  
[Camera title on screen (0-9, A-Z)]  
Enter a character string to be displayed on the image.  
Available number of characters: 0 - 20 characters  
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7 Configure the basic settings of the camera [Basic]  
Available characters: 0-9, A-Z and the following marks.  
! " # $ % & ' ( ) * + , - . / : ; = ?  
Default: None (blank)  
[OSD] - [Position]  
Select the position where the time and date and a character string to be displayed on the image of the “Live”  
page.  
Upper left: The above information will be displayed at the upper left corner of the main area on the  
“Live” page.  
Lower left: The above information will be displayed at the lower left corner of the main area on the  
“Live” page.  
Upper right: The above information will be displayed at the upper right corner of the main area on the  
“Live” page.  
Lower right: The above information will be displayed at the lower right corner of the main area on the  
“Live” page.  
Default: Upper left  
[Brightness status display]  
Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the  
“Live” page when adjusting brightness.  
Default: On  
[Indicator]  
Determine whether or not to use the following indicators.  
POWER indicator  
On: The indicator will light in accordance with the status.  
On(Access): The indicator will light when images are viewed.  
VT164W  
VT164  
On(With body heat sensor)  
: The indicator lights for 1 second when the body heat  
sensor (pyroelectric infrared sensor) is triggered (when a detection is made).  
Off: The indicator will light off.  
Default: On  
WIRELESS indicator (WPS indicator)  
On: The indicator will light in accordance with the WPS operation status.  
On(Access): The indicator will light during start up for the WPS and light off during normal use.  
Off: The indicator will light during start up for the WPS and light off during normal use.  
Default: On  
VT164W  
VP104W  
Note  
POWER indicator (Red/Orange/Green): The indicator will light or blink as follows depending on the  
camera status.  
Operation status  
Indicator status  
Blinks orange  
When the power is turned on Before the network  
connection is established  
When the network  
connection is established  
Blinks orange ® Blinks green  
® Lights green  
During standby or connection (Cable is not connected.)  
During standby or connection (Cable is connected.)  
During the upgrade process  
Lights orange  
Lights green  
Blinks orange  
Operating Instructions  
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7 Configure the basic settings of the camera [Basic]  
Operation status  
Indicator status  
During the initialization  
Blinks orange ® Lights off  
Port forwarding error caused by the UPnP function  
Blinks orange (in 2 seconds  
intervals (on for 1 second / off  
for 1 second))  
Trouble happening on the camera  
Blinks red  
VT164W  
Lights orange (for 1 second)  
When there is a body heat sensor detection  
VT164  
During privacy mode  
Lights red  
VT164W  
VP104W  
WIRELESS indicator (Red/Orange/Green)  
: The WIRELESS indicator will light or  
blink as follows depending on the wireless status.  
Operation status  
Indicator status  
WPS is not configured  
Lights off  
WPS is starting up  
Blinks orange  
Lights green  
WPS settings succeeded (WPS defined)  
WPS settings failed  
Blinks red for about 10  
seconds ® Lights off  
[Alarm status update mode]  
Select an interval of the camera status notification from the following.  
When the status of the camera changes, the alarm occurrence indication button, the [AUX] button will be  
displayed to notify of the camera status.  
Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.  
Real time: Provide notification of the camera status when the status has changed.  
Default: Polling(30s)  
Note  
Depending on the network environment, notification may not be provided in real time.  
[Alarm status reception port]  
When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change  
notification is to be sent.  
Available port number: 1 - 65535  
Default: 31004  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670  
[Automatic installation of viewer software]  
Determine whether or not to install the viewer software from this camera.  
On: Installs the viewer software from the camera automatically.  
Off: The viewer software cannot be installed from the camera.  
Default: On  
42  
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7 Configure the basic settings of the camera [Basic]  
IMPORTANT  
It is impossible to display images and to receive/transmit audio between the camera and the PC when  
the viewer software “Network Camera View 4S” is not installed on the PC.  
The number of the viewer software installations can be checked on the [Upgrade] tab of the  
“Maintenance” page.  
[Language]  
Select the language to initially display when the camera is accessed from the following.  
English/Japanese/Italian/French/German/Spanish/Chinese/Russian  
Default: English  
VT164W  
VT164  
VP104W  
The language displayed on the “Live” page can also be changed. (®  
VP104  
VP101  
Operating Instructions  
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8 Configure the Internet settings [Internet]  
8 Configure the Internet settings [Internet]  
The settings for connecting the camera to the Internet can be configured on the “Internet” page. (®page 34,  
The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the  
Internet can be configured on this page.  
[UPnP (Auto port forwarding)]  
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.  
To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.  
Default: Off  
Note  
Due to auto port forwarding, the port number may sometimes be changed. When the number is  
changed, it is necessary to change the port numbers registered in the PC and recorders, etc.  
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not  
supported.  
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,  
and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 156)  
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in  
When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under  
“UPnP” on the [Network] tab of the “Network” page also changes to the same setting.  
[DDNS]  
Select “Off” or “Viewnetcam.com” to determine whether or not to use “Viewnetcam.com”.  
By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com”  
will be displayed in a newly opened window.  
Follow the on-screen instructions to register with “Viewnetcam.com”.  
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the  
service.  
Default: Off  
Note  
When the “DDNS” setting is changed, the “DDNS” setting on the [DDNS] tab of the “Network” page  
also changes to the same setting.  
44  
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8 Configure the Internet settings [Internet]  
[Recommended network setting for internet]  
The recommended settings for connecting to the Internet are performed here.  
By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.  
Click the [OK] button after checking the settings to change the settings to the displayed values.  
[JPEG/H.264] tab on the “Image/Audio” page  
[H.264(1)]/[H.264(2)]  
[Internet mode (over HTTP)]: On  
[Transmission priority]: Best effort  
[Network] tab on the “Network” page  
[Common]  
[Max RTP packet size]: Limited(1280byte)  
[HTTP max segment size(MSS)]: Limited(1280byte)  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
9 Configure the settings relating to images and  
audio [Image/Audio] (BL-VT164W/BL-VT164)/  
Configure the settings relating to images  
[Image] (BL-VP104W/BL-VP104/BL-VP101)  
VT164W  
VT164  
:
The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be  
configured on this page.  
The “Image/Audio” page has 4 tabs; the [JPEG/H.264] tab, the [Cam. Function] tab, the [Image/Position] tab  
and the [Audio] tab.  
VP104W  
VP104  
VP101  
:
The settings relating to JPEG and H.264 images such as the settings of image quality, etc. can be configured  
on this page.  
The “Image” page has 2 tabs; the [JPEG/H.264] tab and the [Image/Privacy] tab.  
9.1 Configure the settings relating to the aspect ratio  
[JPEG/H.264]  
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 34, page 35)  
[Aspect ratio]  
Select the aspect ratio.  
4:3  
16:9  
Default: 16:9  
VT164W  
VT164  
VP104W  
VP104  
VP101  
/4:3  
Note  
VT164W  
VT164  
VP104W  
VP104  
:
Image adjustment functions are activated for the angle of view in the aspect ratio of 16:9 even while  
“4:3” is being selected for “Aspect ratio”. When setting the mask area for the back light compensation  
(BLC) function, it is recommended to configure the setting after selecting “16:9” for “Aspect ratio”.  
VP101  
:
Image adjustment functions are activated for the angle of view in the aspect ratio of 4:3 even while  
“16:9” is being selected for “Aspect ratio”. When setting the mask area for the back light compensation  
(BLC) function, it is recommended to configure the setting after selecting “4:3” for “Aspect ratio”.  
46  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
9.2 Configure the settings relating to JPEG images  
[JPEG/H.264]  
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 34, page 35)  
JPEG  
Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this  
"Live" page (Initial display)  
Configure the settings relating to the JPEG images displayed on the “Live” page.  
[Refresh interval (JPEG)*]  
Select an interval to refresh the displayed JPEG image from the following.  
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*  
Default: 30fps*  
Note  
When “H.264 transmission” is operating, the refresh interval may be longer than the set value when  
any value with an asterisk (*) on the right is selected.  
Depending on factors such as the network environment, the resolution, the image quality, or the number  
of computers concurrently accessing the camera, the transmission interval may be longer than the set  
value.  
If images are not delivered in the specified transmission interval, you can make the images be delivered  
closer to the specified time by lowering the resolution or image quality.  
[Image capture size]  
Select the image capture size to display the JPEG image on the “Live” page for the first time.  
When “4:3” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
QVGA/ VGA/ 800x600  
VP101  
:
QVGA/ VGA  
When “16:9” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
320x180/ 640x360/ 1280x720  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
VP101  
:
320x180/ 640x360  
VT164W  
VT164  
VP104W  
VP104  
VP101  
Default: 640x360  
/VGA  
[Image quality]  
Select the image quality of JPEG images displayed initially on the “Live” page.  
Default: Quality1  
[Image quality setting]  
Select two types of image quality of JPEG images for each image capture size.  
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low  
Default:  
Quality1: 5 Normal  
Quality2: 8  
The setting for “Quality1” is activated for FTP periodic image transmission, files attached to alarm E-mails.  
48  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
9.3 Configure the settings relating to H.264 images  
[JPEG/H.264]  
Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 34, page 35)  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image  
50  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
H.264(1)/H.264(2)  
[H.264 transmission]  
Select “On” or “Off” to determine whether or not to transmit H.264 images.  
On: Transmits H.264 images.  
Off: Does not transmit H.264 images.  
Default: On  
Note  
When “On” is selected for “H.264 transmission” in “H.264(1)” or “H.264(2)”, displaying of H.264 images  
or JPEG images on the “Live” page will become available.  
When “On” is selected for “H.264 transmission” in “H.264(1)” and “H.264(2)”, H.264 images are  
viewable using other devices with each setting.  
When “On” is selected for “H.264 transmission” in “H.264(1)” or “H.264(2)”, the transmission interval  
of JPEG images may sometimes become longer.  
[Internet mode (over HTTP)]  
Select “On” when transmitting H.264 images via the Internet. It is possible to transmit H.264 images without  
changing the broadband router settings configured for JPEG image transmission.  
On: H.264 images and audio will be transmitted using the HTTP port. Refer to page 107 for further  
information about the HTTP port number settings.  
Off: H.264 images and audio will be transmitted using the UDP port.  
Default: On  
Note  
When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”.  
When “On” is selected, it may take time to start displaying H.264 images.  
When “On” is selected, H.264 images may not be displayed depending on the number of the concurrent  
access user and audio data availability, etc.  
When “On” is selected, only IPv4 access is available.  
[Image capture size]  
Select the image capture size from the following.  
When “4:3” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
H.264(1): QVGA/ VGA/ 800x600  
H.264(2): QVGA/ VGA  
VP101  
:
QVGA/ VGA  
When “16:9” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
H.264(1): 320x180/ 640x360/ 1280x720  
H.264(2): 320x180/ 640x360  
VP101  
:
320x180/ 640x360  
Default:  
VT164W  
VT164  
VP104W  
VP104  
:
H.264(1): 640x360  
H.264(2): 320x180  
VP101  
:
H.264(1): VGA  
H.264(2): QVGA  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
[Transmission priority]  
Select a transmission priority for H.264 images from the following.  
Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per  
client)*”.  
Frame rate: H.264 images will be transmitted with the frame rate selected for “Frame rate*”.  
Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate  
varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”.  
Default: Best effort  
Note  
When “Frame rate” is selected for “Transmission priority”, number of users who can access the camera  
may be limited more (may become less than 10).  
[Frame rate*]  
Select a frame rate for H.264 images from the following.  
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*  
Default: 30fps*  
Note  
When “Frame rate” is selected for “Transmission priority”, this setting is available.  
“Frame rate*” is limited by “Max bit rate”. For this reason, the frame rate may be lower than the specified  
value when any value marked with an asterisk (*) is selected.  
[Max bit rate (per client)*]  
Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission  
priority”, set the maximum and minimum bit rates. When “Constant bit rate” or “Frame rate” is selected in  
“Transmission priority”, only the maximum bit rate can be set.  
64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/  
4096kbps*/ 8192kbps* *1/ Unlimited*  
Default: Max 1024kbps* - Min 128kbps*  
As in the following, the range of bit rates that can be configured for the H.264 bit rates differs depending on  
the “Image capture size”.  
1280x720: 8192kbps*1 - 256kbps  
800x600*1: 4096kbps - 128kbps  
VGA, QVGA, 640x360, 320x180: 4096kbps - 64kbps  
“Unlimited*” is available only when “Frame rate” is selected for “Transmission priority”.  
Note  
When “8192kbps *” or “Unlimited*” is selected, the number of users who can access H.264 images will  
be limited to “1”. (Only a single user can access H.264 images.)  
The H.264 bit rate is limited by “Bandwidth control(bit rate)” on the [Network] tab of “Network” page  
(®page 104). For this reason, the bit rate may be lower than the value when any value with an asterisk  
(*) on the right is selected.  
It is impossible to select “Unlimited*” for both “H.264(1)” and “H.264(2)”.  
[Image quality]  
Select the image quality of H.264 images from the following.  
Low(Motion priority)/ Normal/ Fine(Image quality priority)  
Default: Normal  
Note  
When “Constant bit rate” or “Best effort” is selected for “Transmission priority”, this setting is available.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
[Refresh interval]  
Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images.  
If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264  
to diminish image distortions. However, the refresh interval may be longer than the set value.  
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s  
Default: 1s  
[Transmission type]  
Select the transmission type of H.264 images from the following.  
Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)”  
and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the  
camera. When it is unnecessary to fix the port number for H.264 image transmission such as when using  
in a particular LAN environment, it is recommended to select “Unicast port (AUTO)”.  
Unicast port (MANUAL): Up to 14 users can access a single camera concurrently. It is necessary to select  
“Unicast port1(Image)” and “Unicast port2(Audio)” manually to transmit images and audio from the camera.  
It is possible to fix the port number of the router used for H.264 image transmission via the Internet by  
Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field  
of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting H.264 images with  
multicast.  
Default: Unicast port (AUTO)  
[Unicast port1(Image)]  
Enter the unicast port number (used to transmit images from the camera).  
Available port number: 1024 - 50000 (Only even numbers are available.)  
Default:  
H.264(1): 32004  
H.264(2): 32014  
[Unicast port2(Audio)]  
Enter the unicast port number (used to transmit audio from the camera).  
Available port number: 1024 - 50000 (Only even numbers are available.)  
Default:  
H.264(1): 33004  
H.264(2): 33014  
[Multicast address]  
Enter the multicast IP address. Images and audio will be transmitted to the designated IP address.  
Available IPv4 address: 224.0.0.0 - 239.255.255.255  
Available IPv6 address: Multicast address starting with “FF”  
Default:  
H.264(1): 239.192.0.20  
H.264(2): 239.192.0.21  
Note  
Enter a multicast IP address after checking available multicast address.  
[Multicast port]  
Enter the multicast port number (used to transmit images from the camera).  
Available port number: 1024 - 50000 (Only even numbers are available.)  
Default: 37004  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Note  
When audio is transmitted from the unit, the port number to be used will be the multicast port number  
plus “1000”.  
[Multicast TTL/HOPLimit]  
Enter a value for “Multicast TTL/HOPLimit”.  
Available value: 1-254  
Default: 16  
IMPORTANT  
When transmitting an H.264 image via a network, the transmitted image sometimes may not be  
displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network  
administrator.  
When two or more network interface cards are installed on the PC in use, the network interface card(s)  
not used for receiving images should be invalidated when displaying images using the multicast port.  
[Smoother live video display on the browser (buffering)]  
Perform settings to display camera images on the viewer software.  
On: Images are temporarily stored on the computer and are displayed smoother.  
Off: Images are displayed in real-time and are not stored on the computer.  
Default: Off  
*1  
VT164W  
VT164  
VP104W  
VP104  
*2  
*3  
It is necessary to designate the unicast port number when “Unicast port (MANUAL)” is selected for “Transmission type”.  
It is necessary to designate the multicast IP address when “Multicast” is selected for “Transmission type”.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
9.4 Configure the settings relating to the camera  
operations [Cam. Function] (BL-VT164W/BL-VT164)  
Click the [Cam. Function] tab on the “Image/Audio” page. (®page 34, page 35)  
Configure the settings relating to camera operations.  
[Home position]  
When a preset position is set as the home position, “H” will be displayed next to the preset position number.  
Default: Off  
Note  
To move the camera to the home position when the power of the camera is turned on, select “Home  
position” for “Self return”.  
[Self return]  
When the time set for “Self return time” has passed after manual operations of the camera, the camera will  
automatically be in the selected mode.  
Off: Self return is not performed.  
Home position: When the set time has passed, the camera will move to the home position automatically.  
Default: Off  
Note  
This function is also useful to automatically set the camera in a specific mode when the power of the  
camera is turned on.  
The self return function works even when the setup menu is displayed.  
[Self return time]  
Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual  
operations) from the following.  
10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min  
Default: 1min  
[Image hold]  
Select “On” or “Off” to determine whether or not to hold the still image on the screen (that is displayed at the  
last moment before the camera started to move to a preset position) until the camera has moved to the preset  
position.  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
On: A still image will be held on the screen until the camera has moved to the preset position.  
Off: Images from the camera will be displayed even when the camera is moving to the preset position.  
Default: Off  
[Extra zoom]  
Select the extra zoom setting from the following.  
On (Max X1.5): Images can be zoomed in on with the extra zoom (1x - 1.5x).  
Off: Does not use the extra zoom.  
Default: On (Max X1.5)  
About extra zoom  
Among approx. 1.0 megapixel image capture area of the CMOS image sensor, the central part of approx. 0.31  
megapixels is extracted for shooting. That enables the shooting with a higher zooming effect. When the image  
capture size at “VGA” is applied, the zoom factor can be adjusted up to 1.5x.  
[Digital zoom]  
Select the digital zoom setting from the following.  
On (Max X12): Images can be zoomed in on with the extra zoom (1x - 1.5x) and the electronic zoom (higher  
zoom factors, up to 12x).  
Off: Does not use the digital zoom.  
Default: Off  
Note  
When the zoom factor is 1.5x or more, the setting of the preset positions will become unavailable.  
[Pan-Tilt degree/Zoom ratio display]  
Select “On” or “Off” to determine whether or not to display the current panning/tilting degree and the zoom ratio  
display on images when the camera is being operated manually.  
On: Displays the current panning/tilting degree and the zoom ratio display.  
Off: Does not display the current panning/tilting degree and the zoom ratio display.  
Default: On  
Note  
When “On” is selected, the panning/tilting degree and the zoom factor will be displayed at the position  
selected for “OSD” on the “Basic” page. (®page 41)  
[Privacy button]  
Select the privacy button setting from the following.  
Enable: Activates the privacy button function.  
Disable: Deactivates the privacy button function.  
Default: Enable  
56  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
9.5 Configure the settings relating to images and the  
preset positions [Image/Position] (BL-VT164W/  
BL-VT164)/ Configure the settings relating to image  
adjust, extra zoom, and privacy zone [Image/Privacy]  
(BL-VP104W/BL-VP104/BL-VP101)  
VT164W  
VT164  
:
Click the [Image/Position] tab on the “Image/Audio” page. (®page 34, page 35)  
When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a  
newly opened window. The detailed settings can be configured while monitoring images displayed on the  
[Image/Position] tab.  
The settings relating to image quality, preset positions, and privacy zone can be configured in this section.  
VP104W  
VP104  
VP101  
:
Click the [Image/Privacy] tab on the “Image” page. (®page 34, page 35)  
When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a  
newly opened window. The detailed settings can be configured while monitoring images displayed on the  
[Image/Privacy] tab.  
The settings relating to image adjust, extra zoom and privacy zone can be configured in this section.  
[Image adjust]  
Click the [Setup>>] button to display the setup menu that can configure the settings relating to image quality.  
The setup menu will be displayed in a newly opened window. (®page 58)  
VT164W  
VT164  
[Preset position]  
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the preset  
positions. The setup menu will be displayed in a newly opened window. (®page 65)  
VP104W  
VP104  
[Extra zoom]  
Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra zoom.  
The setup menu will be displayed in a newly opened window. (®page 68)  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
[Privacy zone]  
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy  
zone. The setup menu will be displayed in a newly opened window. (®page 68, page 70)  
9.5.1 Configure the settings relating to image quality (“Image  
adjust” setup menu)  
VT164W  
VT164  
:
Click the [Setup>>] button of “Image adjust” on the [Image/Position] tab of the “Image/Audio” page.  
(®page 57) The settings relating to image quality can be configured with the setup menu displayed in a newly  
displayed window. When the values are changed, the changed values will be applied to the currently displayed  
image on the [Image/Position] tab.  
VP104W  
VP104  
VP101  
:
Click the [Setup>>] button of “Image adjust” on the [Image/Privacy] tab of the “Image” page. (®page 57)  
The settings relating to image quality can be configured with the setup menu displayed in a newly displayed  
window. When the values are changed, the changed values will be applied to the currently displayed image  
on the [Image/Privacy] tab.  
58  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
[Adaptive black stretch]  
Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness  
compensation function can make darker parts of images brighter by digital image processing.  
On: Activates the darkness compensation function.  
Off: Deactivates the darkness compensation function.  
Default: Off  
IMPORTANT  
When “On” is selected for “Adaptive black stretch”, noise in the darker parts may be increased, and  
parts around borders between the darker parts and the brighter parts may become darker/brighter than  
the other darker/brighter parts.  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
[Back light compensation (BLC)]  
Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function.  
The back light compensation function can compensate back light by setting mask areas on brighter parts of  
images.  
On: Mask areas will be set automatically.  
Off: Mask areas will not be set automatically. It is necessary to set them manually.  
Default: Off  
[Mask area]  
When “Off” is selected for “Back light compensation (BLC)”, it is possible to compensate for back light by  
masking brighter areas.  
[Light control mode]  
Select the light control mode from the following.  
Indoor scene (50 Hz) / Indoor scene (60 Hz): The shutter speed will automatically be adjusted to prevent  
flicker caused by fluorescent light. Select 50 Hz or 60 Hz corresponding to the location where the camera  
is in use.  
ELC(Maximum exposure time): The lighting control will be automatically performed by adjusting shutter  
speed in the range of ELC.  
VT164W  
VT164  
VP104W  
VP104  
:
ELC(1/30s)/ ELC(3/100s)/ ELC(3/120s)/ ELC(2/100s)/ ELC(2/120s)/ ELC(1/100s)/ ELC(1/120s)/  
ELC(1/250s)/ ELC(1/500s)/ ELC(1/1000s)/ ELC(1/2000s)/ ELC(1/4000s)/ ELC(1/10000s)  
VP101  
:
ELC(1/30s)/ ELC(3/100s)/ ELC(3/120s)/ ELC(2/100s)/ ELC(2/120s)/ ELC(1/100s)/ ELC(1/120s)/  
ELC(1/250s)/ ELC(1/500s)/ ELC(1/1000s)/ ELC(1/2000s)/ ELC(1/4000s)/ ELC(1/8000s)  
Default: ELC(1/30s)  
Note  
The shorter the maximum exposure time is, the more accurately it is possible to capture a fast moving  
object with less blur.  
When a faster shutter speed is selected, the sensitivity will become lower.  
When a faster shutter speed is selected, flickering may happen.  
In case flickering happens, it may be improved by configuring the following settings.  
In the area of 50 Hz power supply frequency:  
ELC(3/100s), ELC(2/100s), ELC(1/100s)  
In the area of 60 Hz power supply frequency:  
ELC(3/120s), ELC(2/120s), ELC(1/120s)  
When flickering still remains, set flicker-less mode.  
Under extremely strong lighting, flickering may happen even when “Indoor scene” is selected for “Light  
control mode”.  
When the brightness (illuminance) level on the screen is set to a relatively low level with the  
[Brightness] buttons, flickering may frequently happen.  
When the setting for “Light control mode” is “Indoor scene (50 Hz)”, “Indoor scene (60 Hz)” or “ELC”  
whose maximum exposure time is 1/2000s or longer, brightness may not be remarkably changed even  
when [Brightness] buttons are clicked.  
[AGC]  
Select a method of gain adjustment from the following.  
On(High)/On(Mid)/On(Low): When the luminance of the subject becomes darker, gain will be  
automatically incremented and screen will become brighter. “High”, “Mid” and “Low” are indications of gain  
level.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Off: Images will be captured with the fixed gain level.  
Default: On(High)  
[Auto slow shutter]  
The electronic sensitivity enhancement (sensitivity up) can be carried out by adjusting the storage time of the  
sensor.  
The following are available for the recording duration.  
VT164W  
VT164  
VP104W  
VP104  
:
Off(1/30s), Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s  
VP101  
:
Off(1/30s), Max.2/30s, Max.3/30s, Max.4/30s, Max.8/30s  
Default: Off(1/30s)  
IMPORTANT  
When “On” is selected for “Auto slow shutter”, frame rate may become lower. Noise or white dots  
(blemishes) may sometimes appear.  
Note  
VT164W  
VT164  
VP104W  
VP104  
VP101  
When “Max. 16/30s”  
/“Max.8/30s”  
is selected, for  
example, sensitivity will automatically be increased up to x16. When “Off” is selected for “AGC”, this  
setting is unavailable.  
[Day & Night(electrical)]  
Select switching between the color mode and the black & white mode from the following.  
Off: The color mode is selected.  
Auto: Switches from color to black-and-white images when the ambient brightness (illuminance) of the  
camera is approx. 1.0 lx or less. It takes time to switch between modes.  
Default: Off  
[White balance]  
Select a method of white balance adjustment from the following.  
White color can be adjusted by “Red gain” and “Blue gain”.  
ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color  
temperature of the light source and adjust the white balance automatically. Operating color temperature  
range is approx. 2,700 K - 6,000 K.  
ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust  
the white balance automatically under a sodium lamp. Operating color temperature range is approx. 2,000  
K - 6,000 K.  
AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where  
a light source is stable. Operating color temperature range is approx. 2,000 K - 10,000 K.  
Default: ATW1  
Note  
Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”.  
When shooting a subject whose major part is a thick color  
When shooting blue sky or sun at sunset  
When shooting a subject whose luminance is too low  
When “AWC” is selected, click the [Set] button.  
[Red gain]  
Adjust the red color of images.  
When the cursor is moved in the “+” direction, the red color will become thicker.  
When the cursor is moved in the “–” direction, the red color will be thinner.  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Click the [Reset] button to reset the color to the default.  
Default: 128  
[Blue gain]  
Adjust the blue color of images.  
When the cursor is moved in the “+” direction, the blue color will become thicker.  
When the cursor is moved in the “–” direction, the blue color will be thinner.  
Click the [Reset] button to reset the color to the default.  
Default: 128  
[DNR]  
The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select  
an effect level “High” or “Low” for the digital noise reduction.  
High: High DNR, afterimage remains  
Low: Low DNR, reduces afterimage  
Default: High  
[Chroma gain level]  
Adjusts the chroma level (color density).  
When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the  
“–” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default.  
Default: 128  
[Aperture level]  
Adjust the aperture level (outline compensation).  
Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is  
moved in the “–” direction.  
Click the [Reset] button to reset the color to the default.  
Default: 16  
[Pedestal level]  
Adjust the black level of images by moving the cursor. When the cursor is moved to the “+” direction, images  
will become brighter. When the cursor is moved to the “–” direction, images will be darker. Click the [Reset]  
button to reset the color to the default.  
Default: 128  
[Close] button  
Click this button to quit the “Image adjust” setup menu.  
9.5.2 Set mask areas  
When “Off” is selected for “Back light compensation (BLC)”, it is possible to compensate for back light by  
masking brighter areas.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
1. Display the “Image adjust” setup menu. (®page 57)  
2. Click the [Start] button of “Mask area”.  
VT164W  
VT164  
: Borders will appear and the image displayed on the [Image/Position] tab will be  
divided into 48 (6x8).  
VP104W  
VP104  
: Borders will appear and the image displayed on the [Image/Privacy] tab will be  
divided into 48 (6x8).  
VP101  
: Borders will appear and the image displayed on the [Image/Privacy] tab will be divided into  
48 (6x8) (16 (4x4)).  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Note  
VP101  
:
“Mask area” can be set only when “4:3” is selected for “Aspect ratio”. If the “Aspect ratio” is changed  
to “16:9” after setting the mask area, the setting of the mask area is maintained.  
3. Click the divided areas to be masked.  
The clicked areas will be masked and will become white. To cancel masking, click the area again.  
4. Click the [End] button after completing masking areas.  
VT164W  
VT164  
: The borders on the image displayed on the [Image/Position] tab will disappear.  
VP104W  
VP104  
VP101  
: The borders on the image displayed on the [Image/Privacy] tab will  
disappear.  
IMPORTANT  
VT164W  
VT164  
VP104W  
VP104  
:
When “4:3” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from  
the image of “16:9”. Therefore even when “4:3” is set, the brightness of the masked area will affect the  
image. It is recommended that the aspect ratio should be once set to “16:9” before masking.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
A. Image in the aspect ratio of “16:9”  
B. Areas where the image is not displayed when  
“4:3” is selected for the aspect ratio  
A
C. Image in the aspect ratio of “4:3” (Being cut  
out from the aspect ratio of “16:9”)  
C
B
VP101  
:
When “16:9” is selected for the aspect ratio of JPEG/H.264, the image will be displayed clipped from  
the image of “4:3”. Therefore even when “16:9” is selected for “Image adjust”, the brightness of the  
masked area will affect the image.  
A. Image in the aspect ratio of “4:3”  
B. Areas where the image is not displayed when  
B
“16:9” is selected for the aspect ratio  
C. Image in the aspect ratio of “16:9” (Being cut  
out from the aspect ratio of 4:3)  
A
C
Note  
When the [Reset] button is clicked, masking for all the masked areas will be canceled.  
9.5.3 Configure the settings relating to the preset positions  
(“Preset position” setup menu) (BL-VT164W/BL-VT164)  
Click the [Setup>>] button of “Preset position” on the [Image/Position] tab of the “Image/Audio” page  
It is possible to register, edit and delete the preset positions on this page.  
When the brightness and zoom factor are adjusted, the adjustment will be applied immediately to the currently  
displayed image on the [Image/Position] tab.  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
IMPORTANT  
When the zoom factor is 1.5x or more, the setting of the preset positions will become unavailable.  
Note  
Depending on the environment (such as when the temperature is below 5° C (41 °F), for example), the  
moving speed of the camera to the preset position may become slower.  
9.5.3.1 Register the preset positions  
1. Select a preset position number.  
The selected preset position number will be displayed in the “Position No” area.  
When the selected number has already been registered, the camera will move to the selected preset  
position.  
2. Move the camera to the desired direction.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
3. To display the preset ID on the “Live” page, select “On” for “Preset ID” and enter the desired position title  
to be displayed.  
4. Click the [Set] button.  
5. The settings for each item such as “Back light compensation (BLC)” can be configured for each position  
independently. The settings for “Back light compensation (BLC)” and “Mask area” are updated immediately.  
Note  
When registering the preset position, the camera direction may move slightly.  
Position No  
[Preset ID]  
Select “On” or “Off” to determine whether to enable or disable the preset ID display. This function can be applied  
to each preset position.  
On: Displays the preset ID.  
Off: Does not display the preset ID.  
Default: Off  
IMPORTANT  
When “Preset ID (0-9,A-Z)” or “Preset ID” is configured, it is necessary to click the [Set] button to apply  
them.  
Note  
When “On” is selected, the entered preset ID will be displayed at the position selected for “OSD” on  
the “Basic” page. (®page 41)  
[Preset ID (0-9,A-Z)]  
Enter the preset ID to be displayed on images. This function can be applied to each preset position.  
Available number of characters: 0 - 20 characters  
Available characters: 0-9, A-Z and the following marks. ! " # $ % & ' ( ) * + - , . / ; : = ?  
Default: None (blank)  
Note  
The entered preset ID will be displayed next to the preset position number on the pull-down menu.  
When “On” is selected for “Preset ID”, the preset ID will be displayed on images.  
[Back light compensation (BLC)]  
The back light compensation function can compensate back light by setting mask areas on brighter parts of  
images brighter.  
On: Mask areas will be set automatically.  
Off: Mask areas will not be set automatically. It is necessary to set them manually.  
Default: Off  
[Mask area]  
When “Off” is selected for “Back light compensation (BLC)”, it is possible to compensate for back light by  
masking brighter areas.  
[Zoom] buttons, [Brightness] buttons, Control pad/buttons  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
[Set] button  
Registers the preset positions.  
[Delete] button  
Deletes the preset position specified by the position number.  
[Close] button  
Click this button to close the “Preset position” setup menu.  
9.5.4 Adjust the angular field of view using the extra zoom function  
(BL-VP104W/BL-VP104)  
Click the [Setup>>] button of “Extra zoom” on the [Image/Privacy] tab of the “Image” page. (®page 57)  
It is possible to adjust the angular field of view using the extra zoom function.  
: Click this button to adjust the zoom ratio to the “Wide” side.  
: Click this button to set the zoom ratio to x1.0.  
: Click this button to adjust the zoom ratio to the “Tele” side.  
IMPORTANT  
The extra zoom function may not be activated on the appropriate position if the setting for the function  
is performed after the settings for the mask areas (®page 62), privacy zone (®page 70), VMD area  
9.5.5 Configure the settings relating to the privacy zone (“Privacy  
zone” setup menu) (BL-VT164W/BL-VT164)  
Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page  
When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up  
to 2 privacy zones can be set.  
Note  
The privacy zone function does not work when the camera is in the process of warming-up just after  
turning on the power, or in the process of refreshing the position.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Depending on the panning/tilting direction (especially when the tilting degree is 45° - 90°) and the  
zooming factor, the area set as the privacy zone may become visible. Make sure that each of the set  
privacy zone is not visible after setting it.  
Privacy zone  
[Display type]  
Select a display type of the privacy zone from the following.  
Gray: The privacy zones will be displayed in gray.  
Off: Does not display the privacy zones.  
Default: Off  
Zone setting  
[Zone select]  
Click [ ] of “Zone No” and select a zone number 1, 2 from the pull-down menu.  
An asterisk (*) next to the zone number indicates that the privacy zone has already been set for the number.  
A blinking mask will be displayed at the center of the image displayed on the [Image/Position] tab.  
Operate the camera with the panning/tilting/zooming operations to cover the area to be covered by the blinking  
mask.  
Click the [Set] button after determining the position of the camera.  
To delete the registered zone, click the [Delete] button after designating the desired zone number to be deleted.  
Click the [Cancel] button to cancel the application or to delete the setting.  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Note  
Set the privacy zone larger than the size of an object to be hidden.  
Panning, tilting and zooming operations can also be carried out on the [Image/Position] tab.  
When selecting “Zone No” after selecting “Gray” for “Display type”, a mask will be displayed at the  
center of the image display area and will start blinking while changing its color as follows: Dark gray  
® Clear ® Light gray  
When the other mask that had already been set is on the same zone, the mask that had previously  
been set will blink as follows: Dark gray ® Light gray  
[Zoom] buttons, [Brightness] buttons, Control pad/buttons and [Go] button  
[Close] button  
Click this button to close the “Privacy zone” setup menu.  
9.5.6 Configure the settings relating to the privacy zone (“Privacy  
zone” setup menu) (BL-VP104W/BL-VP104/BL-VP101)  
Click the [Setup>>] button of “Privacy zone” on the [Image/Privacy] tab of the “Image” page. (®page 57)  
When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up  
to 2 privacy zones can be set.  
[Area]  
The privacy zone will be set when an area is designated by dragging the mouse. Each zone can be overlapped.  
Privacy zones 1 and 2 can be created and they will be numbered in the order of creation.  
[Display type]  
Select a display type of the privacy zone from the following.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Gray: The privacy zones will be displayed in gray.  
Off: Does not display the privacy zones.  
Default: Off  
Note  
Set the privacy zone larger than the size of an object to be hidden.  
[Close] button  
Click this button to close the “Privacy zone” setup menu.  
Operating Instructions  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
9.6 Configure the settings relating to audio [Audio]  
(BL-VT164W/BL-VT164)  
Click the [Audio] tab on the “Image/Audio” page. (®page 34, page 35)  
The settings relating to audio can be configured on this page.  
Note  
Images and audio will not be synchronized. Therefore, images and audio may not always match.  
Audio may be interrupted depending on the network environment.  
[Audio transmission/reception]  
Select the communication mode used for audio data transmission/reception between the camera and the PC  
from the following.  
Off: Does not receive/transmit audio between the camera and the PC. Therefore, the settings and controls  
relating to audio will be invalidated.  
Mic input: The PC receives audio data from the camera. Audio can be heard with images on the PC.  
Images and audio will not be synchronized.  
Audio output: Audio data from the PC will be transmitted to the camera. Audio can be heard from the  
speaker connected to the camera.  
Interactive(Half-duplex): Both reception and transmission are available. However, audio data cannot  
simultaneously be transmitted and received.  
Interactive(Full-duplex): Both reception and transmission are simultaneously available.  
Default: Interactive(Half-duplex)  
Note  
Howling may be generated depending on usage conditions. If howling is generated, prevent sound  
generated by the PC from entering the PC microphone.  
When “Multicast” is selected for “Transmission type” on the [JPEG/H.264] tab of the “Image/Audio”  
page, audio transmission will become unavailable while monitoring H.264 images. To transmit audio  
from a PC to the camera, click the [JPEG] button on the “Live” page.  
[Audio encoding format]  
Select the audio encoding format from G.726 and G.711.  
Default: G.726  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Note  
G.711 is available only when “Mic input” is selected for “Audio transmission/reception”.  
[Audio bit rate]  
Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data.  
Default: 32kbps  
Note  
When selecting a smaller value for “Bandwidth control(bit rate)” (®page 104) while putting a priority  
on the JPEG/H.264 image transmission, select “16kbps” for “Audio bit rate”.  
[Audio bit rate] is unavailable when “G.711” is selected for “Audio encoding format”.  
[Mic input volume (Camera to PC)]  
Select a volume level on the PC to hear audio transmitted from the camera.  
Mic High: The volume level will become high. This setting will be applied when audio is input to the camera  
using a microphone.  
Mic Middle: The volume level will become middle. This setting will be applied when audio is input to the  
camera using a microphone.  
Mic Low: The volume level will become low. This setting will be applied when audio is input to the camera  
using a microphone.  
Line High: The volume level will become high. This setting will be applied when audio is input to the camera  
using the Line input.  
Line Middle: The volume level will become middle. This setting will be applied when audio is input to the  
camera using the Line input.  
Line Low: The volume level will become low. This setting will be applied when audio is input to the camera  
using the Line input.  
Default: Mic Middle  
[Mic input interval (Camera to PC)]  
Select an interval for audio reception from the following.  
20ms/ 40ms/ 80ms/ 160ms  
Default: 160ms  
Note  
When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,  
audio interruption may be diminished even though the delay time will be longer. Select the interval  
according to the network environment.  
[Audio output volume (PC to Camera)]  
Select a volume level on the camera to hear audio transmitted from the PC.  
High/ Middle/ Low  
Default: Middle  
[Audio output interval (PC to Camera)]  
Select an interval for audio transmission from the following.  
160ms/ 320ms/ 640ms/ 1280ms  
Default: 640ms  
Note  
When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected,  
audio interruption may be diminished even though the delay time will be longer. Select the interval  
according to the network environment.  
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9 Configure the settings relating to images and audio [Image/Audio] (BL-VT164W/BL-VT164)/ Configure the settings  
relating to images [Image] (BL-VP104W/BL-VP104/BL-VP101)  
Audio may temporarily be interrupted and noise may be heard when multiple users are accessing the  
camera concurrently. It may be possible to diminish the interruption or noise by setting a longer interval  
for “Audio output interval (PC to Camera)”.  
Audio may sometimes not be heard depending on the network environment.  
[Audio output port (PC to Camera)]  
Enter the transmission port number (the port number on the camera used to receive audio data transmitted  
from the PC).  
Available port number: 1024-50000 (Only even numbers are available.)  
Default: 34004  
Note  
The transmission port number entered for “Audio output port (PC to Camera)” will be used only when  
“Unicast port (MANUAL)” is selected for “Transmission type” (®page 49).  
When “Off” is selected for “H.264 transmission” (®page 49) or when “Unicast port (AUTO)” or  
“Multicast” is selected for “Transmission type”, it is not necessary to enter the transmission port number.  
[Permission level of audio trans./recep.]  
Select an access level for audio transmission/reception from the following.  
1. Level 1 only/ 2. Level 2 or higher/ 3. All users  
Default: 3. All users  
Note  
[Muting while panning/tilting]  
Select “On” or “Off” to determine whether or not to mute the camera's microphone when the camera is panning  
or tilting. Select “On” to mute the noise from when the camera is panning or tilting.  
Default: On  
Note  
When this function is set to “Off”, the microphone will be active when the camera is panning or tilting,  
and noise from the panning/tilting may be picked up by the microphone.  
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10 Configure the multi-screen settings [Multi-screen]  
10 Configure the multi-screen settings  
[Multi-screen]  
The cameras from which images are to be displayed on a multi-screen can be registered on the  
“Multi-screen” page. (®page 34, page 35)  
[IP address]  
Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be  
registered as a group and up to 4 groups (16 cameras) can be registered.  
When the HTTP port number for the camera of which images are to be displayed had been changed, enter as  
follows:  
Example of entry:  
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10 Configure the multi-screen settings [Multi-screen]  
Example when entering an IPv4 address: http://192.168.0.10:8080  
Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080  
To access the cameras using the HTTPS protocol, enter as follows:  
Example of entry: https://192.168.0.10/  
Available number of characters: 1 - 128 characters  
Default: (Cam. 1) selfcamera, (Cam. 2-16) not registered  
IMPORTANT  
When accessing the camera using the HTTPS protocol, install the security certificate of the camera to  
display images on the monitor. (®page 119)  
Note  
When using the host name, it is necessary to configure the DNS settings of the PC to be used for the  
multi-screen display. Refer to the network administrator for information on the DNS setting of PCs.  
This camera is specified when “selfcamera” is displayed for the IP address or host name.  
[Camera title]  
Enter the title of the camera. The entered camera title will be displayed on a multi-screen.  
Available number of characters: 0 - 20 characters  
Unavailable characters: " &  
Default:  
(Cam. 1) Varies as follows depending on the model in use.  
VT164W  
VT164  
VP104W  
VP104  
BL-VT164W  
VP101  
/ BL-VT164  
/ BL-VP104W  
/ BL-VP104  
/ BL-VP101  
(Cam. 2-16) not registered  
Note  
When selecting a 16 split-screen, some characters of the camera title to be displayed may not be  
displayed.  
Even when “16:9” is selected for “Aspect ratio”, the multi-screen is displayed in 4:3.  
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11 Configure the alarm settings [Alarm]  
11 Configure the alarm settings [Alarm]  
The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the  
VMD area settings, and the alarm occurrence notification can be configured on this page.  
The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab.  
11.1 Configure the settings relating to the alarm  
action [Alarm]  
Click the [Alarm] tab on the “Alarm” page. (®page 34, page 35)  
The settings relating to the alarm can be configured in this section. Refer to page 80 and page 82 for further  
information about the settings relating to the alarm images and the alarm output terminal.  
Alarm  
VT164W  
VT164  
[Terminal 1]  
Determine how to use terminal 1.  
Off: Not used.  
Alarm input: Receives alarms.  
Close: An alarm is detected when the terminal status is changed to “On”.  
Open: An alarm is detected when the terminal status is changed to “Off”.  
Default: Off  
VT164W  
VT164  
[Terminal 2]  
Determine how to use terminal 2.  
Off: Not used.  
Alarm input: Receives alarms.  
Close: An alarm is detected when the terminal status is changed to “On”.  
Open: An alarm is detected when the terminal status is changed to “Off”.  
Alarm output: Alarm output will be carried out according to the settings for “Alarm output terminal  
setup” (®page 82).  
Default: Off  
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11 Configure the alarm settings [Alarm]  
VT164W  
VT164  
[Terminal 3]  
Determine how to use terminal 3.  
Off: Not used.  
Alarm input: Receives alarms.  
Close: An alarm is detected when the terminal status is changed to “On”.  
Open: An alarm is detected when the terminal status is changed to “Off”.  
AUX output: AUX output will be supplied. The [AUX] buttons will be displayed on the “Live” page.  
Default: Off  
Note  
AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page.  
For example, an operator can remotely control lights in a place where the camera is installed by  
connecting the terminal to the light controller.  
Refer to the installation guide for further information about input/output rating of each terminal.  
While “Alarm input” is being selected, an alarm is detected when the terminal status is changed to  
“On”. (Default)  
It is possible to configure the setting so that an alarm is detected when the terminal status is changed  
to “Off”. When [Fall] is selected after selecting “Alarm input”, an alarm is detected when the terminal  
status is changed to “On”. When [Rise] is selected, an alarm is detected when the terminal status is  
changed to “Off”.  
VT164W  
VT164  
[Body heat sensor]  
Determine how to use the body heat sensor.  
Off: Not used.  
High: Sets the sensor to a high sensitivity level.  
Normal: Sets the sensor to a normal sensitivity level.  
Low: Sets the sensor to a low sensitivity level.  
Quiet: Sets the sensor to a very low sensitivity level.  
Default: Off  
Note  
Check the status of the power indicator to determine if the sensor is actually operating or not.  
Because the sensor (body heat sensor) detects temperature differences, the sensor may not make  
detections depending on the temperature of the object or the surrounding environment, or other factors.  
In this case, adjust the sensitivity of the sensor.  
In high temperatures the sensor may become less sensitive. In this case we recommend using the  
[High] setting.  
The sensor and the detection features are not designed to be used for security, surveillance, or other  
areas that require high reliability. We recommend not using the sensor and detection features in these  
areas.  
No responsibility will be taken by our company with respect to injuries or other consequences resulting  
from the use of the sensor and the detection features.  
[VMD alarm]  
When clicking “VMD >>”, the [VMD area] tab of the “Alarm” page will be displayed. (®page 84)  
[Command alarm]  
Select “On” or “Off” to determine whether or not to receive the command alarm.  
The command alarm is the function that provides notification of a Panasonic protocol alarm from the other  
cameras. When “On” is selected, alarm actions will be performed between multiple cameras.  
Default: Off  
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11 Configure the alarm settings [Alarm]  
[Originating port number]  
Select a port number to be used to receive the command alarm.  
Available range: 1-65535  
Default: 8181  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000-61000  
11.2 Configure the settings relating to the camera  
action on alarm occurrence [Alarm] (BL-VT164W/  
BL-VT164)  
Click the [Alarm] tab on the “Alarm” page. (®page 34, page 35)  
The settings relating to the camera action at an alarm occurrence can be configured in this section. Refer to  
pages 77, 80 and 82 for further information about the settings relating to the alarm, the alarm image and  
the alarm output terminal.  
Camera action on alarm  
[Terminal alarm 1]  
Select an action to be taken when a terminal alarm 1 is detected from the following.  
Off: Does not take any action even when a terminal alarm 1 is detected.  
1-64: When the registered preset position is selected, the camera will move to the selected preset position  
when a terminal alarm 1 is detected.  
Default: Off  
[Terminal alarm 2]  
Select an action to be taken when a terminal alarm 2 is detected from the following.  
Off: Does not take any action even when a terminal alarm 2 is detected.  
1-64: When the registered preset position is selected, the camera will move to the selected preset position  
when a terminal alarm 2 is detected.  
Default: Off  
[Terminal alarm 3]  
Select an action to be taken when a terminal alarm 3 is detected from the following.  
Off: Does not take any action even when a terminal alarm 3 is detected.  
1-64: When the registered preset position is selected, the camera will move to the selected preset position  
when a terminal alarm 3 is detected.  
Default: Off  
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11 Configure the alarm settings [Alarm]  
[Body heat sensor]  
Select an action to be taken when a body heat sensor is detected from the following.  
Off: Does not take any action even when a body heat sensor is detected.  
1-64: When the registered preset position is selected, the camera will move to the selected preset position  
when a body heat sensor is detected.  
Default: Off  
[VMD alarm]  
Select an action to be taken when a VMD alarm is detected from the following.  
Off: Does not take any action even when a VMD alarm is detected.  
1-64: When the registered preset position is selected, the camera will move to the selected preset position  
when a VMD alarm is detected.  
Default: Off  
[Command alarm]  
Select an action to be taken when a command alarm is detected from the following.  
Off: Does not take any action even when a command alarm is detected.  
1-64: When the registered preset position is selected, the camera will move to the selected preset position  
when a command alarm is detected.  
Default: Off  
11.3 Configure the settings relating to the alarm  
image [Alarm]  
Click the [Alarm] tab on the “Alarm” page. (®page 34, page 35)  
The settings relating to the alarm image to be transmitted to an FTP server can be configured in this section.  
The alarm image will be transmitted to an FTP server. To transmit alarm images to an FTP server, it is  
necessary to configure the settings in advance. (®page 100)  
IMPORTANT  
Depending on the network line speed or the network traffic, images may not be transmitted at the exact  
designated interval or period.  
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11 Configure the alarm settings [Alarm]  
Alarm image  
[FTP >>]  
When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 100)  
[Alarm image FTP transmission]  
Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server.  
Default: Off  
[Directory name]  
Enter the directory name where the alarm images are to be saved.  
For example, enter “/ALARM” to designate the directory “ALARM” under the root directory of the FTP server.  
Available number of characters: 1 - 256 characters  
Unavailable characters: " & ;  
[File name]  
Enter the file name used for the alarm image to be transmitted to an FTP server. The file name will be as  
follows.  
File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial  
number”  
Available number of characters: 1 - 32 characters  
Unavailable characters: " & * / : ; < > ? \ |  
[Post alarm]  
Transmission interval  
Select the transmission interval for the alarm image transmission to the FTP server from the following.  
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps  
Default: 1fps  
Number of images  
Select the number of images to be transmitted from the following.  
1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/  
300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics  
Default: 100pics  
Recording duration  
Approximate time to be taken to save the set “Number of images” with the set “Transmission interval” will  
be displayed.  
[Image capture size]  
Select the capture size of images to be transmitted to the FTP server or of an image to be attached to the  
alarm E-mail.  
When “4:3” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
QVGA/ VGA/ 800x600  
VP101  
:
QVGA/ VGA  
When “16:9” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
320x180/ 640x360/ 1280x720  
VP101  
:
320x180/ 640x360  
VT164W  
VT164  
VP104W  
VP104  
VP101  
Default: 640x360  
/VGA  
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11 Configure the alarm settings [Alarm]  
[Image compression rate upon alarm detection]  
Select “On” or “Off” to determine whether or not to change the image quality of “Quality1” (®page 47) upon  
alarm detection.  
On: Images will be transmitted with the image quality selected for “Image quality upon alarm detection”.  
Off: Does not change the image quality upon alarm detection.  
Default: Off  
[Image quality upon alarm detection]  
Image quality can be changed upon an alarm occurrence. Select the image quality from the following.  
0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low  
Default: 5 Normal  
Note  
When privacy mode is active, black images will be transmitted.  
11.4 Configure the settings relating to the alarm  
output terminal [Alarm] (BL-VT164W/BL-VT164)  
Click the [Alarm] tab on the “Alarm” page. (®page 34, page 35)  
The settings relating to the alarm output terminal can be configured in this section.  
Alarm output terminal setup  
[Alarm output trigger]  
Select “On” or “Off” to determine whether or not to output the alarm signals to the alarm output terminal when  
an alarm is detected.  
Default: Off  
[Alarm output type]  
Select “Latch” or “Pulse” for the alarm output terminal at an alarm occurrence.  
Latch: When an alarm is detected, the alarm output terminal will be in the state selected for “Trigger  
output” until the alarm occurrence indication button is clicked.  
Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output”  
setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the  
alarm output terminal will return to the normal state.  
Default: Latch  
[Trigger output]  
Select “Open” or “Close” to determine whether to open or close the alarm output terminal when outputting the  
alarm signals.  
Open: The alarm output terminal will open when outputting the alarm signals. (Normally close)  
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11 Configure the alarm settings [Alarm]  
Close: The alarm output terminal will close when outputting the alarm signals. (Normally open)  
Default: Close  
Note  
When “Open” is selected, the alarm signal will be output for about 20 seconds when the power of the  
unit is turned on.  
[Pulse width]  
When “Pulse” is selected for “Alarm output”, select an alarm output terminal duration from the following.  
Available range: 1-120s  
Default: 1s  
11.5 Change the AUX name [Alarm] (BL-VT164W/  
BL-VT164)  
Click the [Alarm] tab on the “Alarm” page. (®page 34, page 35)  
The names of “AUX”, “Open” and “Close” on the “Live” page can be changed.  
AUX title  
[AUX (Up to 10 characters)]  
Enter the name for “AUX” on the “Live” page.  
Unavailable characters: " &  
Default: AUX  
[Open (Up to 5 characters)]  
Enter the name for “Open” of “AUX” on the “Live” page.  
Unavailable characters: " &  
Default: Open  
[Close (Up to 5 characters)]  
Enter the name for “Close” of “AUX” on the “Live” page.  
Unavailable characters: " &  
Default: Close  
Note  
AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page.  
For example, an operator can remotely control lights in a place where the camera is installed by  
connecting the terminal to the light controller.  
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11 Configure the alarm settings [Alarm]  
11.6 Configure the VMD settings [VMD area]  
Click the [VMD area] tab on the “Alarm” page. (®page 34, page 35)  
The video motion detection areas can be set on this page.  
VT164W  
VT164  
:
The VMD areas can be set up to 4 areas for each preset position (maximum 64 preset positions). When motion  
is detected in the set area, it will be regarded as an alarm. The camera can be configured to take an alarm  
action even when the camera is not at the preset position.  
VP104W  
VP104  
VP101  
:
Up to 4 areas can be set. When motion is detected in the set area, it will be regarded as an alarm.  
IMPORTANT  
VT164W  
VT164  
VP104W  
VP104  
VP101  
The alarm occurrence indication button (®  
:
The alarm occurrence indication button will be displayed when receiving an alarm input of a terminal  
alarm or a command alarm.  
Depending on the network environment, notification may be delayed even when “Real time” is selected  
for “Alarm status update mode” on the “Basic” page (®page 39).  
The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not  
responsible for any accidents or damages occurring in case.  
VMD area setting (BL-VT164W/BL-VT164)  
[Select a preset position]  
Select a preset position number to which the VMD area is to be set, and click the [Start] button.  
When setting an area which is not at the preset position for the VMD area, select VMD activation in area “except  
the preset positions”.  
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11 Configure the alarm settings [Alarm]  
VMD information addition  
[Information addition]  
Select “On” or “Off” to determine whether or not to add VMD information to superimposed image data.  
The VMD information can be searched by some Panasonic network disk recorders. Refer to the operating  
instructions of the connected devices for further information about the functions and settings.  
Default: Off  
Procedure for setting the VMD area  
Set the areas to activate the VMD function.  
IMPORTANT  
When the settings are being configured on the setup menu, sometimes the VMD function may not work  
correctly.  
[Area]  
When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered  
in the order of selection.)  
VT164W  
VT164  
[All areas] button  
When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will be  
automatically applied to “Area”.  
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11 Configure the alarm settings [Alarm]  
[Status]  
Select “On” or “Off” to determine whether or not to activate each VMD area.  
On: Activates the respective VMD area.  
Off: Inactivates the respective VMD area.  
Default: Off  
[Detection area]  
Adjust the size of the VMD area using the slider. The smaller the selected value is, the higher the sensitivity  
of VMD area becomes. The current value (1-10) will be displayed on the right of the slider.  
Default: 1  
[Detection sensitivity]  
Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for  
each area individually. The larger the value is set, the higher the sensitivity level becomes.  
The current value (1 (low) - 15 (high)) will be displayed below the slider.  
Default: 8  
[Delete] button  
Click the [Delete] button corresponding to the area to be deleted. The outline of the selected area will be  
deleted.  
[Light detection control]  
Select “On” or “Off” to determine whether or not to detect video motion affected by brightness change such by  
a dimming level control.  
Default: Off  
IMPORTANT  
“Light detection control” may not work when brightness change is too small.  
When “On” is selected for “Light detection control”, the video motion detection may not be performed  
even when detecting a subject moving over the whole screen.  
[Area No. notification]  
When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be  
displayed. (®page 88)  
1. Set the video motion detection area by dragging the mouse on the screen.  
When the [All areas] button is clicked, the whole area will become the VMD area, and “1(White)” will be  
automatically applied to “Area”.  
The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2  
- 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the  
respective outline colors. The “Status” of the outline to be set for the area will become “On”.  
2. Adjust “Detection area” and “Detection sensitivity” using the slider.  
“Detection area” can be adjusted by moving the slider between the left end position and the center position.  
“Detection sensitivity” can be adjusted by moving the slider between the left end position and the right end  
position.  
The status bar will be indicated in the “Detection area” section to show the motion detection status of the  
currently displayed area.  
When the status bar exceeds the setting position of slider, the alarm action will be performed.  
Note  
When “Detection area” cannot be adjusted properly by moving the slider, adjust “Detection  
sensitivity” while checking the motion detection status.  
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11 Configure the alarm settings [Alarm]  
3. Click the [Set] button after completing the settings.  
IMPORTANT  
The setting will not be applied unless the [Set] button is clicked.  
4. To invalidate the VMD area, click the [Set] button after selecting “Off” for “Status” of the VMD area to be  
invalidated.  
The outline of the invalidated VMD area will turn to a dotted line. When the VMD area is invalidated,  
no alarm will occur even when a motion can be recognized in the area.  
5. To delete the VMD area, click the [Delete] button corresponding to the area to be deleted.  
The outline of the respective VMD area will disappear.  
6. Click the [Set] button.  
The edited settings will be applied.  
7. Click the [Back] button to return to the screen to select a preset position.  
11.7 Configuration of the settings relating to the  
E-mail notification [Notification]  
Click the [Notification] tab on the “Alarm” page. (®page 34, page 35)  
The settings relating to the alarm E-mail can be configured. It is necessary to configure the settings of the  
E-mail server to perform the E-mail notification. (®page 99)  
E-mail notification  
[E-mail server >>]  
When “E-mail server >>” is clicked, the [E-mail] tab of the “Server” page will be displayed. (®page 99)  
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11 Configure the alarm settings [Alarm]  
[E-mail notification]  
Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for  
the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.  
When an alarm is detected (“Alarm”)  
Default: Off  
[Alarm image attachment]  
Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is  
detected.  
Default: Off  
Note  
The settings for “Image capture size” of the “Alarm image” section on the [Alarm] tab (®page 80) will  
be applied to the size of the image to be attached.  
When privacy mode is active, black images will be attached.  
Destination of notification  
[Address 1] - [Address 4]  
Enter the destination E-mail address. Up to 4 destination E-mail addresses can be registered.  
[Alarm] checkbox: When the checkbox is selected, the E-mail notification will be performed upon an alarm  
occurrence.  
[Destination E-mail address]: Enter the destination E-mail address.  
Available number of characters: 3 - 128 characters  
Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_),  
and the hyphen (-).  
To delete the registered address, click the [Delete] button respective to the desired address.  
[E-mail subject]  
Enter the E-mail subject.  
Available number of characters: 0 - 50 characters  
[E-mail body]  
Enter the E-mail body.  
Available number of characters: 0 - 200 characters  
11.8 Configure the settings relating to Panasonic  
alarm protocol [Notification]  
Click the [Notification] tab on the “Alarm” page. (®page 34, page 35)  
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11 Configure the alarm settings [Alarm]  
The settings relating to Panasonic alarm protocol can be configured in this section.  
Panasonic alarm protocol notification  
[Panasonic alarm protocol]  
Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according  
to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below.  
When an alarm is detected (“Alarm”)  
Default: Off  
Note  
When “On” is selected for “Alarm”, notification of the alarm occurrence will be provided to the registered  
destination server addresses in order from “Address 1”.  
[Additional alarm area data(VMD)]  
Determine whether or not to send notifications for VMD alarm detection area numbers with the Panasonic  
alarm protocol by selecting On/Off.  
Default: Off  
[Destination port]  
Select a destination port for the Panasonic alarm protocol from the following.  
Available range: 1 - 65535  
Default: 1818  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670  
[Retry times]  
Select a retry time for the Panasonic alarm protocol.  
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11 Configure the alarm settings [Alarm]  
Available range: 0-30  
Default: 2  
Destination of notification  
[Address 1] - [Address 8]  
Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8  
destination server addresses can be registered.  
[Alarm] checkbox: When the checkbox is selected, the Panasonic alarm notification will be provided upon  
an alarm occurrence.  
[Destination Server address]: Enter the destination server address or host name.  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and  
the hyphen (-).  
To delete the registered destination server address, click the [Delete] button respective to the desired  
destination server address.  
IMPORTANT  
When entering the host name of the “Destination Server address”, the DNS settings on the [Network]  
tab of the “Network” page must be configured. (®page 104)  
Confirm that the destination IP addresses are registered correctly. When a registered destination does  
not exist, notification may be delayed.  
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12 Configure the setting relating to the image recognition [Advanced func.]  
12 Configure the setting relating to the image  
recognition [Advanced func.]  
The settings relating to the XML notification and the settings relating to the face detection can be configured  
on the “Advanced func.” page.  
The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detection] tab.  
12.1 Configure the settings relating to the XML  
notification [XML notification]  
Click the [XML notification] tab on the “Advanced func.” page.  
The settings relating to the XML notification can be configured in this section.  
The XML notification notifies the server of face detection information in XML format.  
XML notification  
[XML notification]  
Select “On” or “Off” to determine whether or not to notify face detection information using XML.  
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12 Configure the setting relating to the image recognition [Advanced func.]  
Default: Off  
[Notification data]  
Select the type of data notification. Select one of the following.  
Face data  
Detection info.(Original)/Detection info.(Advanced)  
Default: Detection info.(Original)  
[Notification interval]  
Select the notification interval.  
Face data  
1s/2s/3s/4s/5s/6s/10s/15s/20s/30s/1min  
Default: 1s  
Note  
When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set  
to “1s” or “2s”.  
Destination setting for XML notification  
[Destination address]  
Configure the IP address or the host name of the destination for XML notification.  
Available number of characters: 1 - 128 characters  
Available characters: Alphanumeric characters, the period (.), the underscore (_), and the hyphen (-).  
[Destination port number]  
Configure the port number settings for XML notification.  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 995, 10669, 10670  
[Destination path name]  
Configure the settings for the destination directory to be used for the XML notification.  
Available characters: Alphanumeric characters, the period (.), the underscore (_), the hyphen (-), the  
slash (/), and the colon (:).  
[User name]  
Enter a user name.  
Available number of characters: 0 - 32 characters  
Unavailable characters: " & : ; \  
Default: None (blank)  
[Password]  
Enter a password.  
Available number of characters: 0 - 32 characters  
Unavailable characters: " &  
Default: None (blank)  
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12 Configure the setting relating to the image recognition [Advanced func.]  
12.2 Configuration of the settings relating to the face  
detection [Face detection]  
Click the [Face detection] tab on the “Advanced func.” page.  
The settings relating to displaying the frame to be used for the face detection and the settings relating to the  
face detection information attached to the image can be configured.  
IMPORTANT  
The face detection function shall not guarantee the detection of faces in an image. The face detection  
accuracy varies with imaging conditions.  
Face detection  
[Face detection]  
Determine whether or not to enable the face detection function.  
On: Information about the face detection frame will be attached and the test frame will be displayed on the  
image of this page.  
Off: Information about the face detection frame will not be attached. No face detection frame will be  
displayed on the image of this page.  
Default: Off  
[XML notification]  
The destination settings of the face detection information can be configured.  
When clicking “XML notification >>”, the [XML notification] tab will be displayed. (®page 91)  
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13 Configure the settings relating to the authentication [User mng.]  
13 Configure the settings relating to the  
authentication [User mng.]  
The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a  
PC or cellular phone/mobile terminal can be configured on the “User mng.” page.  
The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and the [System] tab.  
13.1 Configure the settings relating to the user  
authentication [User auth.]  
Click the [User auth.] tab on the “User mng.” page. (®page 34, page 35)  
The settings relating to the authentication of users who can access this camera from the PC or a cellular phone/  
mobile terminal can be configured on this page. Up to 18 users can be registered.  
Note  
When user authentication has failed to pass (authentication error) 8 times within 30 seconds using the  
same IP address (PC), access to the unit will be denied for a while.  
[User auth.]  
Select “On” or “Off” to determine whether or not to authenticate the users.  
Default: On  
[Authentication]  
Set the user authentication method.  
Digest or Basic: Uses Digest or Basic authentication.  
Digest: Uses Digest authentication.  
Basic: Uses Basic authentication.  
Default: Digest or Basic  
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13 Configure the settings relating to the authentication [User mng.]  
Note  
When the [Authentication] setting has been changed, close the web browser, and then access the  
camera again.  
[User name]  
Enter a user name.  
Available number of characters: 1 - 32 characters  
Unavailable characters: " & : ; \  
Default: None (blank)  
[Password] [Retype password]  
Enter a password.  
Available number of characters: 4 - 32 characters  
Unavailable characters: " &  
Default: None (blank)  
Note  
When the user name already in use is entered and the [Set] button is clicked, the respective user  
information will be overwritten.  
[Access level]  
Select the access level of the user from the following.  
1. Administrator: Allowed all available operations of the camera.  
2. Camera control: Allowed to display images from the camera and to control the camera. The camera  
setting configuration is unavailable.  
3. Live only: Only displaying live images is available. The camera setting configuration and camera control  
are unavailable.  
Default: 3. Live only  
[User check]  
From the pull-down menu of “User check”, the registered user can be selected and the selected user’s  
information can be checked.  
The registered user will be displayed with the access level.  
(Example: admin [1])  
To delete the registered user, click the [Delete] button after selecting the user to be deleted.  
13.2 Configure the settings relating to the host  
authentication [Host auth.]  
Click the [Host auth.] tab on the “User mng.” page. (®page 34, page 35)  
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13 Configure the settings relating to the authentication [User mng.]  
The restriction settings of PCs (IP address) from accessing the camera can be configured on this page.  
[Host auth.]  
Select “On” or “Off” to determine whether or not to authenticate the host.  
Default: Off  
[IP address]  
Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP  
address.  
Note  
When “IP address/subnet mask” is entered, it is possible to restrict PCs in each subnet. For example,  
when “192.168.0.1/24” is entered and “2. Camera control” is selected for the access level, the PCs  
whose IP address is between “192.168.0.1” - “192.168.0.254” can access the camera with the access  
level “2. Camera control”.  
When the IP address already in use is entered and the [Set] button is clicked, the respective host  
information will be overwritten.  
[Access level]  
Select the access level of the host from the following.  
1. Administrator/ 2. Camera control/ 3. Live only  
Default: 3. Live only  
[Host check]  
From the pull-down menu of “Host check”, the registered host can be selected and the selected host’s IP  
address can be checked.  
The registered IP address will be displayed with the access level.  
(Example: 192.168.0.21 [1])  
To delete the registered host, click the [Delete] button after selecting the IP address to be deleted.  
13.3 Configure the settings relating to the priority  
stream [System]  
Click the [System] tab on the “User mng.” page. (®page 34, page 35)  
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13 Configure the settings relating to the authentication [User mng.]  
The description below is the configuration of the priority stream that can transmit images without deteriorating  
the image quality and refresh interval even when multiple users access concurrently.  
Priority stream  
[Activation]  
Select “On” or “Off” to determine whether or not to use the priority stream.  
Default: Off  
Note  
When “On” is selected for “Activation” of “Priority stream”, number of users who can access the camera  
may be limited.  
[Destination IP address(1)]  
Enter the first destination IP address.  
[Destination IP address(2)]  
Enter the second destination IP address.  
[Stream type]  
Select either “JPEG”, “H.264(1)” or “H.264(2)”.  
JPEG: JPEG images will be transmitted.  
H.264(1): H.264(1) images will be transmitted.  
H.264(2): H.264(2) images will be transmitted.  
Default: JPEG  
Note  
When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the  
maximum and minimum rates while images are being transmitted.  
[Refresh interval*]  
Select the refresh interval from the following.  
This setting is validated only when “JPEG” is selected for “Stream type”.  
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*  
Default: 1fps  
Note  
When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set  
value when any value with an asterisk (*) on the right is selected.  
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13 Configure the settings relating to the authentication [User mng.]  
[Image capture size]  
Select the image capture size from the following.  
This setting is validated only when “JPEG” is selected for “Stream type”.  
When “4:3” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
QVGA/ VGA/ 800x600  
VP101  
:
QVGA/ VGA  
When “16:9” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
320x180/ 640x360/ 1280x720  
VP101  
:
320x180/ 640x360  
VT164W  
VT164  
VP104W  
VP104  
VP101  
Default: 640x360  
/VGA  
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14 Configure the settings of the servers [Server]  
14 Configure the settings of the servers  
[Server]  
The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page.  
The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab.  
14.1 Configure the settings relating to the E-mail  
server [E-mail]  
Click the [E-mail] tab on the “Server” page. (®page 34, page 35)  
The settings relating to the E-mail server used to send the alarm E-mail can be configured on this page.  
IMPORTANT  
When a terminal that receives E-mails is not compatible with UTF-8 encode, it is impossible to receive  
alarm E-mails correctly.  
[SMTP server address]  
Enter the IP address or the host name of the SMTP server used to send E-mails.  
Available number of characters: 1 - 128 characters  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the  
hyphen (-).  
[SMTP port]  
Enter the port number to which E-mails are sent.  
Available port number: 1-65535  
Default: 25  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670  
[POP server address]  
When “POP before SMTP” is selected for “Type”, enter the IP address or the host name of the POP server.  
Available number of characters: 1 - 128 characters  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the  
hyphen (-).  
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14 Configure the settings of the servers [Server]  
IMPORTANT  
When entering the host name for “SMTP server address” or “POP server address”, it is necessary to  
configure the DNS settings on the [Network] tab of the “Network” page. (®page 104)  
[Authentication]  
Type  
Select the authentication method to send E-mails from the following.  
None: It is not necessary to clear any authentication to send E-mails.  
POP before SMTP: It is necessary to first clear the POP server authentication to use the SMTP server  
to send E-mails.  
SMTP: It is necessary to clear the SMTP server authentication to send E-mails.  
Default: None  
Note  
When you don’t know the authentication method to send E-mails, refer to the network administrator.  
User name  
Enter the user name to access the server.  
Available number of characters: 0 - 32 characters  
Unavailable characters: " & : ; \  
Password  
Enter the password to access the server.  
Available number of characters: 0 - 32 characters  
Unavailable characters: " &  
[Sender’s E-mail address]  
Enter the E-mail address of a sender.  
The entered E-mail address will be displayed in the “From” (sender) line of the sent E-mails.  
Available number of characters: 3 - 128 characters  
Available characters: Alphanumeric characters, the at sign (@), the period (.), the underscore (_), and  
the hyphen (-).  
14.2 Configure the settings relating to the FTP server  
[FTP]  
Click the [FTP] tab on the “Server” page. (®page 34, page 35)  
The settings relating to the FTP server used to transmit the alarm images can be configured on this page.  
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14 Configure the settings of the servers [Server]  
[FTP server address]  
Enter the IP address or the host name of the FTP server.  
Available number of characters: 1 - 128 characters  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the  
hyphen (-).  
IMPORTANT  
When entering the host name for “FTP server address”, it is necessary to configure the DNS settings  
on the [Network] tab of the “Network” page. (®page 104)  
[User name]  
Enter the user name (login name) to access the FTP server.  
Available number of characters: 1 - 32 characters  
Unavailable characters: " & : ; \  
[Password]  
Enter the password to access the FTP server.  
Available number of characters: 0 - 32 characters  
Unavailable characters: " &  
[Control port]  
Enter a control port number to be used for the FTP server.  
Available port number: 1-65535  
Default: 21  
The following port numbers are unavailable since they are already in use.  
20, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670  
[FTP mode]  
Select “Passive” or “Active” for the FTP mode.  
Normally, select “Passive”. When it is impossible to connect after select “Passive”, try to connect after selecting  
“Active”.  
Default: Passive  
14.3 Configure the settings relating to the NTP server  
[NTP]  
Click the [NTP] tab on the “Server” page. (®page 34, page 35)  
The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured  
on this page.  
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14 Configure the settings of the servers [Server]  
IMPORTANT  
Use an NTP server when the more accurate time & date setting is required for the system operation.  
[Time adjustment]  
Select the time adjustment method from the following. Time adjusted by the selected method will be used as  
the standard time of the camera.  
Manual: Time set on the “Basic” page will be used as the standard time of the camera.  
Synchronization with NTP server: Time automatically adjusted by synchronizing with the NTP server  
will be used as the standard time of the camera.  
Default: Manual  
[NTP server address setting]  
When “Synchronization with NTP server” is selected for “Time adjustment”, select the method of how to obtain  
the NTP server address from the following.  
Auto: Obtains the NTP server address from the DHCP server.  
Manual: The NTP server address will be entered manually on “NTP server address”.  
Default: Manual  
IMPORTANT  
When obtaining the NTP server address from the DHCP server, it is necessary to select “DHCP”,  
“Auto(AutoIP)”, or “Auto(Advanced)” for “Network Settings” on the [Network] tab of the “Network” page.  
[NTP server address]  
When “Manual” is selected for “NTP server address setting”, enter the IP address or the host name of the NTP  
server.  
Available number of characters: 1 - 128 characters  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the  
hyphen (-).  
Default: None (blank)  
IMPORTANT  
When entering the host name for “NTP server address”, it is necessary to configure the DNS settings  
on the [Network] tab of the “Network” page. (®page 104)  
[NTP port]  
Enter a port number of the NTP server.  
Available port number: 1 - 65535  
Default: 123  
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The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670  
[Time adjustment interval]  
Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.  
Default: 1h  
[Time zone]  
Select a time zone corresponding to the location where the camera is in use.  
Default: (GMT) Greenwich Mean Time: Dublin, Edinburgh, Lisbon, London  
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15 Configuring the network settings [Network]  
15 Configuring the network settings [Network]  
The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network  
management Protocol) can be configured on the “Network” page.  
The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.]  
tab.  
15.1 Configure the network settings [Network]  
Click the [Network] tab on the “Network” page. (®page 34, page 35)  
The following information is required to configure the network settings. Contact the network administrator or  
your Internet service provider.  
IP address  
Subnet mask  
Default gateway (when using the gateway server/router)  
HTTP port  
Primary DNS address, Secondary DNS address (when using DNS)  
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15 Configuring the network settings [Network]  
IPv4 network  
[Network Settings]  
Select the method of how to configure the IP address from the following.  
Static: The IP address is configured by entering manually on “IP address(IPv4)”.  
DHCP: The IP address is configured using the DHCP function.  
Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server is not found,  
the IP address is automatically configured.  
Auto(Advanced): The IP address and other network addresses are obtained using the DHCP function.  
Available IP addresses are determined by searching for IP addresses. When the DHCP server is not found,  
the IP address is set to 192.168.0.10, or the already determined IP addresses are used the same way as  
static IP addresses.  
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15 Configuring the network settings [Network]  
Default: Auto(Advanced)  
Note  
When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP  
address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255.  
[IP address(IPv4)]  
When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already  
in use (for the PCs and the other network cameras).  
Default: 192.168.0.10  
Note  
Multiple IP addresses are unavailable even when using the DHCP function. Refer to the network  
administrator for further information about the settings of the DHCP server.  
[Subnet mask]  
When not using the DHCP function, enter the subnet mask of the camera.  
Default: 255.255.255.0  
[Default gateway]  
When not using the DHCP function, enter the default gateway of the camera.  
Default: 192.168.0.1  
Note  
Multiple IP addresses for the default gateway are unavailable even when using the DHCP function.  
Refer to the network administrator for further information about the settings of the DHCP server.  
[DNS]  
Determine how to set the address of the DNS server by selecting “Auto” (obtain the address automatically) or  
“Manual” (enter the address of the DNS server). When “Manual” is selected, it is necessary to configure the  
settings for the DNS.  
When using the DHCP function, it is possible to obtain the DNS address automatically by selecting “Auto”.  
Refer to the network administrator for further information about the settings.  
Default: Auto  
[Primary server address], [Secondary server address]  
When “Manual” is selected for “DNS”, enter the IP address of the DNS server.  
Refer to the network administrator about the IP address of the DNS server.  
IPv6 network  
[Manual]  
Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6  
address).  
On: Enter an IPv6 address manually.  
Off: Manual entry of an IPv6 address will become unavailable.  
Default: Off  
[IP address(IPv6)]  
When “On” is selected for “Manual”, manual entry of the IPv6 address is required. Do not enter an address  
already in use.  
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15 Configuring the network settings [Network]  
Note  
When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible  
router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to  
configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to  
the manuals provided with the router for further information.  
[DHCPv6]  
Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function.  
Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs  
whose IP address is unique. Refer to the network administrator for further information about the settings of the  
server.  
Default: Off  
[Primary DNS server address], [Secondary DNS server address]  
Enter the IPv6 address of the DNS server. Refer to the network administrator about the IPv6 address of the  
DNS server.  
Common  
[HTTP port]  
Assign the port numbers independently.  
Available port number: 1 - 65535  
Default: 80  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000  
[Line speed]  
Select the line speed for data transmission from the following. It is recommended to use with the default  
“Auto”.  
Auto: Line speed will be applied automatically.  
100M-Full: 100 Mbps full-duplex  
100M-Half: 100 Mbps half-duplex  
10M-Full: 10 Mbps full-duplex  
10M-Half: 10 Mbps half-duplex  
Default: Auto  
[Max RTP packet size]  
Select “Unlimited(1500byte)” or “Limited(1280byte)” to determine whether or not to restrict the RTP packet size  
when viewing images from the camera using the RTP protocol. It is recommended to use with the default  
setting.  
When the RTP packet size is restricted in the network line in use, select “Limited(1280byte)”. Refer to the  
network administrator for further information about the maximum packet size in the network line.  
Default: Limited(1280byte)  
[HTTP max segment size(MSS)]  
Select “Limited(1024byte)”, “Limited(1280byte)”, or “Unlimited(1460byte)” to determine whether or not to  
restrict the maximum segment size (MSS) when viewing images from the camera using the HTTP protocol. It  
is recommended to use with the default setting.  
When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer  
to the network administrator for further information about the MSS in the network line.  
Default: Limited(1280byte)  
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15 Configuring the network settings [Network]  
UPnP  
This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to  
configure the following automatically.  
Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.)  
This configuration is useful when accessing the camera via the Internet or from a cellular phone/mobile  
terminal.  
Automatic refreshment of the shortcut to the camera that is created on the [My Network Places] folder  
([Network] folder when using Windows Vista or Windows 7) of the PC even when the IP address of the  
camera changes.  
[Auto port forwarding]  
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.  
To use the port forwarding function, the router in use must support UPnP and the UPnP must be enabled.  
Default: Off  
Note  
Due to port forwarding, the port number may sometimes be changed. When the number is changed,  
it is necessary to change the port numbers registered in the PC and recorders, etc.  
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not  
supported.  
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,  
and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 156)  
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in the  
[Camera short cut]  
Select whether or not to create the shortcut to the camera on the [My Network Places] folder ([Network] folder  
when using Windows Vista or Windows 7) of the PC. When creating the shortcut, select “On”.  
To use the shortcut function to the camera, enable the UPnP function on the PC in advance.  
Default: Off  
Note  
To display the shortcut to the camera on the [My Network Places] folder ([Network] folder when using  
Windows Vista or Windows 7) of the PC, it is necessary to add the Windows component. Refer to the  
following to enable the UPnP function.  
For Windows XP  
[Start] ® [Settings] ® [Control Panel] ® [Add or Remove Programs] ® [Add/Remove Windows  
Components] ® select [Networking Services] ® [Details] ® check [Internet Gateway Device Discovery  
and Control Client] and [UPnP User Interface] ® [OK] ® [Next] ® Complete  
For Windows Vista  
[Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the  
section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click  
[Apply] ® Complete  
For Windows 7  
[Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on  
network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save  
changes] ® Complete  
HTTPS  
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.  
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15 Configuring the network settings [Network]  
[CRT key generate]  
CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the  
[Execute] button to display “CRT key generate” dialog box.  
[Self-signed Certificate - Generate]  
The camera itself generates the security certificate used for the HTTPS protocol. (Self-signed certificate)  
To generate the self-signed certificate, click the [Execute] button to display the “Self-signed Certificate -  
Generate” dialog box.  
[Self-signed Certificate - Information]  
Displays the information of the self-signed certificate.  
When the [Confirm] button is clicked, the registered information of the self-signed certificate will be displayed  
in the “Self-signed Certificate - Confirm” dialog box.  
When the [Delete] button is clicked, the generated self-signed certificate will be deleted.  
[CA Certificate - Generate Certificate Signing Request]  
When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the  
HTTPS protocol, the CSR (Certificate Signing Request) will be generated.  
To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing  
Request” dialog window.  
[CA Certificate - CA Certificate install]  
Installs the server certificate (security certificate) issued by CA (Certificate Authority) and displays the  
information of the installed server certificate.  
To install the server certificate, click the [Browse...] button to display the [Open] dialog box, and select the file  
of the server certificate issued by CA, and click the [Execute] button.  
If the server certificate is already installed, the file name of the installed server certificate will be displayed.  
[CA Certificate - Information]  
Displays the information of the server certificate.  
When the [Confirm] button is clicked, the registered information of the installed server certificate will be  
displayed in the “CA Certificate - Confirm” dialog box. If the server certificate is not installed, the content of the  
generated CSR file will be displayed.  
When the [Delete] button is clicked, the installed server certificate will be deleted.  
IMPORTANT  
Before deleting the valid server certificate (security certificate), confirm that there is a backup file on  
the PC or another media. The backup file will be required when installing the server certificate again.  
[Connection]  
Select the protocol used to connect the camera.  
HTTP: Only the HTTP connection is available.  
HTTPS: Only the HTTPS connection is available.  
Default: HTTP  
[HTTPS port]  
Designate the HTTPS port number to be used.  
Available port number: 1 - 65535  
Default: 443  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000-61000  
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Note  
The camera will restart after the connection setting is changed.  
When using the self-signed certificate:  
If the camera is accessed using the HTTPS protocol for the first time, the warning window will be  
displayed. In this case, follow the instructions of the wizard to install the self-signed certificate.  
When using the server certificate:  
In advance, install the root certificate and intermediate certificate on the browser in use. Follow the  
instructions of CA for how to obtain and install these certificates.  
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images  
may be lower.  
When the camera is accessed using the HTTPS protocol, it may take time to display images.  
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may  
be interrupted.  
The maximum number of concurrent access user varies depending on the maximum image size and  
transmission format.  
[FTP access to camera]  
Select “Allow” or “Forbid” to determine whether to allow or forbid the FTP access to camera.  
Default: Forbid  
[Bandwidth control(bit rate)]  
Select the total bit rate for data transmission from the following.  
Unlimited/ 64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 2048kbps/ 4096kbps/  
8192kbps  
Default: Unlimited  
Note  
When selecting “64kbps”, select “Off” for “Audio transmission/reception” on the [Audio] tab.  
Select “128kbps” or a faster rate to carry out the live transmission of JPEG images and the FTP periodic  
image transmission simultaneously.  
When “Bandwidth control(bit rate)” is set low, taking a picture using the snap shot button may not  
function depending on the use environment. In this case, select “QVGA” for “Image capture size” of  
“JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower.  
[Easy IP Setup accommodate period]  
Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP  
Setting Software” can be allowed.  
20min: The camera and the network setting operation using the Panasonic “IP Setting Software” are  
allowed for 20 minutes since the camera starts up.  
Unlimited: The camera and the network setting operation using the Panasonic “IP Setting Software” are  
allowed without time limitation.  
Default: 20min  
Note  
Refer to the network administrator for the addresses of each server.  
The port forwarding function changes a global IP address to a private IP address, and “Static IP  
masquerade” and “Network Address Translation (NAT)” have this function. This function is to be set in  
a router.  
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To access the camera via the Internet by connecting the camera to a router, it is necessary to assign  
a respective HTTP port number for each camera and address translation by using the port forwarding  
function of the router. For further information, refer to the operating instructions of the router in use.  
Enter [Global IP address + :  
(colon) + port number] in the  
"Address" box of the browser  
via the Internet.  
vvv.xxx.yyy.zzz:50000  
vvv.xxx.yyy.zzz:50001  
Router  
LAN  
Private address  
192.168.0.254  
WAN  
Global address  
vvv.xxx.yyy.zzz  
Address translation using the port  
forwarding function  
vvv.xxx.yyy.zzz:50000 A 192.168.0.1:50000  
Internet  
(WAN)  
Cable modem  
XDSL modem  
Private address  
192.168.0.1  
Port number: 50000  
Address translation using the port  
forwarding function  
vvv.xxx.yyy.zzz:50001 A 192.168.0.2:50001  
Private address  
192.168.0.2  
Port number: 50001  
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15.2 Configure the HTTPS settings  
Click the [Network] tab on the “Network” page. (®page 34, page 35)  
The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access  
to cameras on this page.  
The HTTPS settings will be configured in the following procedure.  
Generation of the CRT key (SSL encryption key)  
When using the self-signed certificate  
When using the server certificate  
Generation of the self-signed certificate  
Generation of CSR (Certificate Signing Request)  
Application for the approval by CA  
(Certificate Authority) - Issue of the server certificate  
Installation of the server certificate  
Configuration of the connection protocol  
Access to the cameras using the HTTPS protocol  
A
B
C
D
E
Generation of the CRT key (SSL encryption key) (®page 113)  
Generation of the self-signed certificate (®page 114)  
Generation of CSR (Certificate Signing Request) (®page 116)  
Installation of the server certificate (®page 117)  
Configuration of the connection protocol (®page 118)  
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15 Configuring the network settings [Network]  
Note  
To use the server certificate, you need to apply for the approval and the issue of server certificate by  
CA.  
Either of the self-signed certificate or the server certificate is available. If both of them are installed, the  
server certificate will be used prior to the self-signed certificate.  
15.2.1 Generation of the CRT key (SSL encryption key)  
IMPORTANT  
When the self-signed certificate or server certificate is valid, it is impossible to generate the CRT key.  
When the server certification is used, the available key size varies depending on the Caches the  
available key size in advance.  
To generate the CRT key, it may take about 1 minute when the key size is 1024 bit and about 2 minutes  
when the key size is 2048 bit. Do not operate the web browser until the generation of CRT key is  
complete. While the CRT key is being generated, the refresh interval and line speed may be lower.  
1. Click the [Execute] button of “CRT key generate”.  
The “CRT key generate” dialog box will be displayed.  
2. Select “1024bit” or “2048bit” for the length of the CRT to generate for “CRT key generate” - “RSA key  
size”.  
Note  
To use the server certificate, follow the requests from the CA about the RSA key size.  
3. Click the [Execute] button.  
The generation of CRT key will be started. When the generation is finished, the key size and generation  
time & date of the generated key will be displayed on “Current CRT key”.  
Note  
To change (or update) the generated CRT key, perform step 1 to 3. The CRT key, self-signed certificate  
and server certification are valid in a set. When the CRT key is changed, it is necessary to re-generate  
the self-signed certificate or re-apply for the server certificate.  
When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of  
“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box  
will be displayed, and it is possible to check the key size and generation time & date of the previous  
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15 Configuring the network settings [Network]  
key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace  
the current CRT key with the previous one.  
15.2.2 Generation of the self-signed certificate (security  
certificate)  
IMPORTANT  
If the CRT key is not generated, it is impossible to generate the self-signed certificate.  
1. Click the [Execute] button of “Self-signed Certificate - Generate”.  
The “Self-signed Certificate - Generate” dialog box will be displayed.  
2. Enter the information of the certificate to be generated.  
Item  
Description  
Available number of characters  
[Common Name]  
[Country]  
Enter the camera address or host name.  
Enter the country name. (Omission is OK.)  
Enter the state name. (Omission is OK.)  
Enter the locality name. (Omission is OK.)  
Enter the organization name. (Omission is OK.)  
64 characters  
2 characters (Country code)  
128 characters  
[State]  
[Locality]  
128 characters  
[Organization]  
64 characters  
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Item  
Description  
Available number of characters  
[Organizational  
Unit]  
Enter the unit name of the organization.  
(Omission is OK.)  
64 characters  
[CRT key]  
Displays the key size and generation time & date  
of the current key.  
Note  
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational  
Unit] are 0-9, A-Z, a-z and the following marks.  
- . _ , + / ( )  
When the camera is connected to the Internet, enter the address name or host name to access via  
the Internet for “Common Name”. In this case, the security alert window will be displayed each time  
the camera is locally accessed, even if the security certificate is installed.  
When entering the IPv6 address for “Common Name”, put the address in brackets [ ].  
Example: [2001:db8::10]  
3. Click the [OK] button after entering the items.  
The self-signed certificate will be generated.  
Note  
The information of the generated self-signed certificate will be displayed on “Self-signed  
Certificate” - “Information”.  
Depending on the status of the self-signed certificate, the following are displayed.  
Indication  
Description  
Not generated  
The self-signed certificate are not generated.  
Invalid (Reason: CA Certificate installed)  
The self-signed certificate has already been  
generated, and the server certificate has been  
installed.  
In this case, the server certificate is validated.  
Common name of the self-signed  
certificate  
The self-signed certificate has already been  
generated and validated.  
When the [Confirm] button is clicked, the registered information of the self-signed certificate  
(security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box.  
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When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will  
be deleted.  
When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate.  
15.2.3 Generation of CSR (Certificate Signing Request)  
IMPORTANT  
If the CRT key is not generated, it is impossible to generate the CSR.  
Before generating the CSR file, configure the following settings on [Internet Options] of the web browser  
in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click  
the [Security] tab.  
Register the camera for [Trusted Sites].  
Click the [Custom Level...] button to open the [Security Setting] window, and check the [Enable]  
radio button of [File Download] under [Downloads].  
Click the [Custom Level...] button to open the [Security Setting] window, and check the [Enable]  
radio button of [Automatic prompting for file downloads] under [Downloads].  
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.  
The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.  
2. Enter the information of the certificate to be generated.  
Item  
Description  
Available number of characters  
[Common Name]  
[Country]  
Enter the camera address or host name.  
Enter the country name.  
64 characters  
2 characters (Country code)  
128 characters  
[State]  
Enter the state name.  
[Locality]  
Enter the locality name.  
128 characters  
[Organization]  
Enter the organization name.  
Enter the unit name of the organization.  
64 characters  
[Organizational  
Unit]  
64 characters  
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Available number of characters  
Item  
[CRT key]  
Description  
Displays the key size and generation time & date  
of the current key.  
Note  
To use the server certificate, follow the requests from the CA about the information to be entered.  
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational  
Unit] are 0-9, A-Z, a-z and the following marks.  
- . _ , + / ( )  
3. Click the [OK] button after entering the items.  
The [Save As] dialog box will be displayed.  
4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.  
The saved CSR file will be applied to the CA.  
IMPORTANT  
The server certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is  
re-generated or updated after applying to the CA, the issued server certificate will be invalidated.  
Note  
This camera generates the CSR file in the PEM format.  
15.2.4 Installation of the server certificate  
IMPORTANT  
If the CSR file is not generated, it is impossible to install the server certificate (security certificate). For  
the installation, the server certificate issued by CA is required.  
A server certification issued by CA is needed in order to install the server certification.  
1. Click the [Browse...] button of “CA Certificate - CA Certificate install”.  
The [Open] dialog box will be displayed.  
2. Select the server certification file and click the [Open] button. Then, click the [Execute] button.  
The server certification will be installed.  
Note  
The host name registered in the installed server certificate will be displayed on “CA Certificate -  
Information”. Depending on the status of the server certificate, the following are displayed.  
Indication  
Description  
Invalid  
The server certification is not installed.  
Common name of the server certificate  
The server certificate has already been installed  
and validated.  
Expired  
The server certification has already expired.  
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When the [Confirm] button is clicked, the registered information of the installed server certificate  
will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be  
displayed with an asterisk (*).)  
When the [Delete] button is clicked, the installed server certificate will be deleted.  
When “HTTPS” is selected for “Connection”, it is impossible to delete the server certificate.  
To change (or update) the server certificate, perform step 1 and 2.  
IMPORTANT  
Before deleting the valid server certificate (security certificate), confirm that there is a backup file on  
the PC or another media. The backup file will be required when installing the server certificate again.  
When the server certificate has expired, the HTTPS function will become unavailable. When the  
camera is restarted, the connection protocol will be changed to HTTP. Update the server certificate  
before it expires.  
The expiration date of the server certificate can be checked by double-clicking the server certification  
file issued by CA.  
15.2.5 Configuration of the connection protocol  
1. Select “HTTP” or “HTTPS” for “Connection” to determine the protocol used to access the camera.  
HTTP: Only the HTTP connection is available.  
HTTPS: Only the HTTPS connection is available.  
2. Designate the HTTPS port number to be used for “HTTPS port”.  
Available port number: 1 - 65535  
Default: 443  
The following port numbers are unavailable since they are already in use.  
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 554, 995, 10669, 10670, 59000 - 61000  
3. Click the [Set] button.  
The camera will restart, and it will become possible to access to the cameras using the HTTPS protocol.  
Note  
The camera will restart after the connection setting is changed.  
When using the self-signed certificate:  
If the camera is accessed using the HTTPS protocol for the first time, the warning window will be  
displayed. In this case, follow the instructions of the wizard to install the self-signed certificate.  
When using the server certificate:  
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In advance, install the root certificate and intermediate certificate on the browser in use. Follow the  
instructions of CA for how to obtain and install these certificates.  
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images  
may be lower.  
When the camera is accessed using the HTTPS protocol, it may take time to display images.  
When the camera is accessed using the HTTPS protocol, the images may be distorted or audio may  
be interrupted.  
When the camera is accessed using the HTTPS protocol, the number of users that can access the  
camera may be reduced. The maximum number of concurrent access user varies depending on the  
maximum image size and transmission format.  
15.3 Access the camera using the HTTPS protocol  
1. Start up the web browser.  
2. Enter the IP address of the camera in the address box of the browser.  
Example of entry: https://192.168.0.10/  
IMPORTANT  
When the HTTPS port number is changed from “443”, enter “https://IP address of the camera + :  
(colon) + port number” in the address box of the browser.  
(Example: https://192.168.0.11:61443)  
When the camera is in a local network, configure the proxy server setting of the web browser (under  
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.  
3. Press the [Enter] key on the keyboard.  
The “Live” page will be displayed.  
When the security alert window is displayed, install the security certificate. (®page 120 - page 126)  
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying  
live images for the user name and password entries.  
IMPORTANT  
When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of  
images may be lower.  
15.3.1 Install the security certificate  
When the security certificate of the camera to access is not installed on the PC, the security alert window will  
be displayed each time the camera is accessed using the HTTPS protocol. To have the security alert window  
not displayed, it is necessary to install the security certificate in the following procedure. If the certificate is not  
installed, the alert window will be displayed each time the camera is accessed.  
Note  
The security certificate is installed on the PC with the information registered for “Common Name”.  
Therefore, the information registered for “Common Name” must be same as the address or host name  
for the camera access. If the certificate is not the same, the security alert window will be displayed  
each time the camera is accessed.  
When the address or host name of the camera is changed, the security alert window will be displayed  
each time the camera is accessed even if the security certificate is installed. Install the security  
certificate again.  
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When the camera access is open to the Internet, enter the address name or host name to access via  
the Internet for “Common Name”. In this case, the security alert window will be displayed each time  
the camera is locally accessed, even if the security certificate is installed.  
When the security certificate is properly installed, a key icon is displayed in the address box of the web  
browser that has accessed the camera. (When using Internet Explorer 7, Internet Explorer 8, or Internet  
Explorer 9)  
When using Internet Explorer 7, Internet Explorer 8, or Internet Explorer 9  
When using Internet Explorer 7 or Internet Explorer 8 with Windows XP, note that some of the displayed  
windows may differ from the following descriptions.  
1. Access the camera using the HTTPS protocol.  
2. When the security alert window is displayed, click “Continue to this website (not recommended).”  
Enter the user name and password. The “Live” page will be displayed.  
Note  
If this window is displayed when accessing a device other than the camera or a website, a security  
problem may have occurred. In this case, check the system status.  
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3. Click “Certificate Error” over the URL, and click “View certificates”.  
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4. Click “Install Certificate...”.  
Note  
If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as  
Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet  
Explorer] ® click [Run as Administrator].  
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5. Click “Next” displayed on “Certificate Import Wizard”.  
6. Select “Place all certificates in the following store”, and click “Browse...”.  
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7. Select “Trusted Root Certificate Authorities”, and click “OK”.  
8. Click “Next”.  
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9. Click “Finish”.  
10. Click “Yes”.  
When the import is successfully completed, the screen “The import was successful.” will be displayed.  
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11. Click “OK”.  
When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed.  
OS: Windows XP, Web browser: When using Internet Explorer 6  
1. Access the camera using the HTTPS protocol.  
2. Click “View Certificate”.  
Note  
If this window is displayed when accessing a device other than the camera or a website, a security  
problem may have occurred. In this case, check the system status.  
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15 Configuring the network settings [Network]  
3. Click “Install Certificate...”.  
4. Click “Next >” according to the procedures displayed on the displayed on “Certificate Import Wizard”.  
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15 Configuring the network settings [Network]  
5. Click “Finish”.  
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15 Configuring the network settings [Network]  
6. When the security alert window is displayed, click “Yes”.  
When the import is successfully completed, the screen “The import was successful.” will be displayed.  
7. Click “OK”.  
When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed.  
15.4 Configure the settings relating to DDNS [DDNS]  
Click the [DDNS] tab on the “Network” page. (®page 34, page 35)  
To access this camera via the Internet, it is necessary to configure the settings for the DDNS function.  
When activating the DDNS function using the camera, either of the following DDNS services is available.  
“Viewnetcam.com” service  
Dynamic DNS Update (RFC2136 compliant)  
IMPORTANT  
Before using the DDNS service, it is necessary to perform the port forwarding setting for the router.  
About Dynamic DNS Update (RFC2136 compliant)  
Operation using DDNS services other than the “Viewnetcam.com” service is not guaranteed. We are  
not responsible for any troubles or accidents on the circumstances where the camera is used arising  
out of such services.  
Refer to the DDNS service providers for the selection and configuration of the DDNS services other  
than the “Viewnetcam.com” service.  
Note  
“Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras.  
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about  
the service.  
About DDNS services (IPv4/IPv6)  
By using a DDNS service, it becomes possible to view camera images via the Internet.  
The DDNS service associates dynamic global addresses and domain names.  
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15 Configuring the network settings [Network]  
It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant).  
In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore,  
access to the camera via an old global address may be invalidated after a certain period of time. Either of the  
following services is required when accessing a camera whose global address is not static via the Internet.  
DDNS service (such as “Viewnetcam.com”)  
It is possible to access via a registered and static domain name (example: *****.viewnetcam.com) even  
after the global address is changed. Enrollment in a domain name service is required even when using the  
IPv6 connection.  
Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the  
service.  
Static IP address service (such as a service offered by a contracted provider)  
In this service, global addresses are static (not changed).  
15.4.1 Configuration of the DDNS service (Example of the  
“Viewnetcam.com” service)  
C
A
D
C
B
B
D
A
E
E
A. DNS server  
B. Internet  
C. Provider  
D. “Viewnetcam.com” service server  
E. Remote site  
Global address is changed.  
The contracted provider allocates a global address to the router (or the camera). The global address is not  
static but dynamic.  
“*****.viewnetcam.com” and the current global address is automatically registered.  
If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will  
be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera  
and the global address of router (or camera) when a camera automatically notifies the service server of  
the global address.  
Current global address is automatically registered via “*****.viewnetcam.com”.  
The “Viewnetcam.com” service server registers the global address and the domain name of router (or  
camera) in the DNS server.  
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Global address is obtained via the URL (domain name).  
By entering the URL (including the domain name) on the web browser when accessing the camera via the  
Internet, the DNS server identifies the registered global address of router (or camera).  
Access using the current global address  
The identified global address is used for accessing the router (or camera) to monitor images.  
Note  
Refer to the contracted provider whether the current IP address is static or not.  
Depending on the provider, local addresses may be allocated. In this case, the DDNS service is  
unavailable. Refer to the contract provider for further information.  
[DDNS]  
Select the DDNS service to determine whether or not to use DDNS.  
Off: Does not use the DDNS function.  
Viewnetcam.com: Uses the “Viewnetcam.com” service.  
Dynamic DNS Update: Uses Dynamic DNS Update (RFC2136 compliant) without the DHCP cooperation.  
Dynamic DNS Update(DHCP): Uses Dynamic DNS Update (RFC2136 compliant) with the DHCP  
cooperation.  
Default: Off  
Note  
When using Dynamic DNS Update (RFC2136 compliant), refer to the network administrator for whether  
or not to cooperate with the DHCP.  
15.4.2 When using the “Viewnetcam.com” service  
[Personal(Camera) URL]  
The URL of the camera registered for “Viewnetcam.com”.  
[Your Account Link]  
When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed  
in a newly opened window.  
Register the information in the registration window to enroll in the “Viewnetcam.com” service.  
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15 Configuring the network settings [Network]  
[Access interval]  
Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name  
from the following.  
10min/ 20min/ 30min/ 40min/ 50min/ 1h  
Default: 1h  
15.4.3 Procedure to register information for the  
“Viewnetcam.com” service  
1. Select [Viewnetcam.com] for [DDNS] and click the [Set] button.  
A URL is displayed in [Your Account Link].  
If a URL is not displayed in [Your Account Link], confirm the camera's network settings and Internet  
connection, then click [Set] again.  
2. Click the URL displayed in [Your Account Link].  
The registration window for “Viewnetcam.com” will be displayed in a newly opened window.  
When the registration window is not displayed, check that the PC is being connected to the Internet,  
and click the reload button of the browser.  
3. Register the information for “Viewnetcam.com” by following the instructions of the wizard.  
When the message “The new camera is successfully registered to Viewnetcam.com” is displayed, close  
the registration window.  
The URL set at the time of registration can be used for camera access. However, this URL is unavailable  
when accessing the camera from the PC connected to the same network (LAN).  
Note  
When the registration for the “Viewnetcam.com” service is completed, the URL registered for  
“Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered  
camera is validated.  
To cancel the enrollment in the “Viewnetcam.com” service, access the “Viewnetcam.com” website  
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15 Configuring the network settings [Network]  
When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the  
status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the  
camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] -  
[Viewnetcam.com] on the “Maintenance” page.  
It is possible to check the information registered for the “Viewnetcam.com” service by accessing the  
URL displayed beside “Your Account Link”. When the URL is not displayed, check that the PC is being  
connected to the Internet, and click the [Set] button.  
If access often fails due to the change in the global address of router, set a smaller value for “Access  
interval”.  
15.4.4 Checking the information registered for the  
“Viewnetcam.com” service  
It is possible to check if the camera has been registered for the “Viewnetcam.com” service. (®page 156)  
15.4.5 When using “Dynamic DNS Update”  
[Host name]  
Enter the host name to be used for the Dynamic DNS Update service.  
Available number of characters: 3 - 250 characters  
Enter in the form of “(host name). (domain name)”.  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the  
hyphen (-).  
Default: None (blank)  
Note  
Refer to the network administrator for further information about the available host names.  
[Access interval]  
Select the interval to access the Dynamic DNS Update service server to check the IP address and the host  
name from the following.  
10min/ 20min/ 30min/ 40min/ 50min/ 1h/ 6h/ 24h  
Default: 24h  
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15 Configuring the network settings [Network]  
15.4.6 When using “Dynamic DNS Update(DHCP)”  
[Host name]  
Enter the host name to be used for the Dynamic DNS Update service.  
Available number of characters: 3 - 250 characters  
Enter in the form of “(host name). (domain name)”.  
Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the  
hyphen (-).  
Default: None (blank)  
Note  
Refer to the network administrator for further information about the available host names.  
15.5 Configure the settings relating to SNMP  
[SNMP]  
Click the [SNMP] tab on the “Network” page. (®page 34, page 35)  
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera  
by connecting to the SNMP manager. When using the SNMP function, contact the network administrator.  
[Community]  
Enter the community name to be monitored.  
Available number of characters: 0 - 32 characters  
Default: None (blank)  
IMPORTANT  
When using the SNMP function, it is necessary to enter the community name. When no community  
name is entered, the SNMP function will not work.  
[System name]  
Enter a system name to be used to manage the camera with the SNMP function.  
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Available number of characters: 0 - 32 characters  
Default: None (blank)  
[Location]  
Enter the name of the location where the camera is installed.  
Available number of characters: 0 - 32 characters  
Default: None (blank)  
[Contact]  
Enter the E-mail address or the phone number of the SNMP manager.  
Available number of characters: 0 - 255 characters  
Default: None (blank)  
15.6 Configure the settings relating to the FTP  
periodic image transmission [FTP img. trans.]  
Click the [FTP img. trans.] tab on the “Network” page. (®page 34, page 35)  
The settings relating to the periodic transmission of images to an FTP server can be configured on this page.  
To transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in  
advance (®page 100). Refer to page 137 for descriptions of how to configure schedules of image  
transmission.  
IMPORTANT  
Depending on the network line speed or the network traffic, images may not be transmitted at the exact  
designated interval or period.  
When “On” is selected for both of the alarm image transmission function and the FTP periodic image  
transmission function, the alarm image transmission function will be given priority over the FTP periodic  
image transmission function. For this reason, images may not be transmitted at the exact designated  
interval or period if alarms occur frequently.  
FTP periodic image transmission  
[FTP >>]  
When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. (®page 100)  
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15 Configuring the network settings [Network]  
[FTP periodic image transmission]  
Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission  
function.  
When “On” is selected, it is necessary to configure the settings of the FTP server. (®page 100)  
Default: Off  
[Directory name]  
Enter the directory name where the images are to be saved.  
For example, enter “/img” to designate the directory “img” under the root directory of the FTP server.  
Available number of characters: 1 - 256 characters  
Unavailable characters: " & ;  
Default: None (blank)  
[File name]  
Enter the file name (name of the image file to be transmitted) and select the naming option from the following.  
Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/  
minute/ second)” + “Serial number (starting from 00)”].  
Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o  
time&date” is selected, the file will be overwritten each time a file is newly transmitted.  
Available number of characters: 1 - 32 characters  
Unavailable characters: " & ; : / * < > ? \ |  
Default: None (blank)  
Note  
When “Name w/time&date” is selected, the file name will be [“Entered file name” + “Time and date  
(year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”] + “s” during summer  
time.  
[Transmission interval]  
Select the interval for the FTP periodic image transmission from the following.  
1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/  
1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h  
Default: 1s  
[Image capture size]  
Select the capture size of images to be transmitted from the following.  
When “4:3” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
QVGA/ VGA/ 800x600  
VP101  
:
QVGA/ VGA  
When “16:9” is selected for “Aspect ratio”  
VT164W  
VT164  
VP104W  
VP104  
:
320x180/ 640x360/ 1280x720  
VP101  
:
320x180/ 640x360  
VT164W  
VT164  
VP104W  
VP104  
VP101  
Default: 640x360  
/VGA  
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15.7 Configure the schedule settings of the FTP  
periodic image transmission [FTP img. trans.]  
Click the [FTP img. trans.] tab on the “Network” page. (®page 34, page 35)  
The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to  
15.7.1 How to set the schedules  
1. Check the check box of the desired day of the week of “FTP image transmission schedule”.  
The selected day of the week will be validated for the schedule.  
2. To designate time, select the desired “hour” and “minute” from the pull-down menu.  
When not designating time, check the checkbox of “24h”.  
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15 Configuring the network settings [Network]  
3. Click the [Set] button after completing the settings.  
The result will be displayed at the bottom of the window.  
15.7.2 How to delete the set schedule  
1. Uncheck the check box of the set day of the week.  
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15 Configuring the network settings [Network]  
2. Click the [Set] button after completing the settings.  
The schedule of the selected day of the week is deleted.  
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16 Use the camera on a wireless LAN [Wireless] (BL-VT164W/BL-VP104W)  
16 Use the camera on a wireless LAN  
[Wireless] (BL-VT164W/BL-VP104W)  
Wireless network settings for connecting the camera to a wireless router or other wireless device can be  
configured on the “Wireless” page.  
The “Wireless” page has 2 tabs; the [Basic] tab and the [Status] tab.  
Complete the network settings with a wired connection using a LAN cable before performing wireless settings.  
If the wireless router supports automatic settings using WPS, perform settings automatically. (®page 144)  
If the wireless router does not support automatic settings using WPS, perform settings manually.  
The camera's “Wireless QoS” function can be used. (®page 148)  
After completing the camera's wireless settings, information such as the wireless connection status and  
wireless information can be checked. (®page 148)  
16.1 Manually connecting the camera to a wireless  
LAN (manual settings) [Basic]  
Click the [Basic] tab on the “Wireless” page. (®page 34, page 35)  
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16 Use the camera on a wireless LAN [Wireless] (BL-VT164W/BL-VP104W)  
The wireless settings can be manually configured to the camera in this section, and the camera can be  
connected to the wireless network.  
1. Check the wireless router's setting information.  
Check the SSID and wireless security settings configured to your wireless router, and whether MAC  
address filtering is activated or deactivated.  
If MAC address filtering is activated, register the camera’s MAC address to the wireless router. You  
can check the camera’s MAC address from the sticker attached to the camera or from the MAC address  
displayed in “Mac address of the wireless module” (®page 148).  
2. Set each item of [Wireless: Basic settings].  
[SSID]  
Enter the SSID (network identification name). The SSID must be entered. (SSID is also called ESSID.)  
Available number of characters: 1 - 32 characters  
Available characters: Alphanumeric characters and spaces.  
Entries are case sensitive.  
Default: wifi  
[Communication mode]  
Select the same communications mode that is used by the wireless router that the camera will to be  
connected to.  
802.11b/g: Wireless routers that support either 802.11b or 802.11g can be connected to.  
802.11n/b/g [ShortGI disabled]: Wireless routers that support 802.11n, 802.11b, or 802.11g can be  
connected to.  
802.11n/b/g [ShortGI enabled]: Wireless routers that support 802.11n, 802.11b, or 802.11g can be  
connected to.  
When 802.11n/b/g [ShortGI enabled] is selected, if 802.11n transmission is used, the transmission  
packet intervals become shorter and the transmission speed increases. However, because the camera  
becomes susceptible to interference (echoes, reflections, etc.) arriving with propagation delay, the  
camera and wireless router should be used at short distances from each other.  
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16 Use the camera on a wireless LAN [Wireless] (BL-VT164W/BL-VP104W)  
Default: 802.11n/b/g [ShortGI enabled]  
3. Set each item of the [Wireless: Encryption settings] in accordance to the encryption method used.  
WEP method  
WPA-PSK (TKIP), WPA-PSK (AES), WPA-PSK (TKIP/AES), WPA2-PSK (TKIP), WPA2-PSK  
(AES), WPA2-PSK (TKIP/AES), or WPA/WPA2-mixedmode PSK method  
[Encryption method]  
Select the encryption method for the data to be transmitted. Encryption helps protect wireless  
communications from being accessed or intercepted by unauthorized parties.  
WEP method: 64bit/128bit: Encryption is performed with 64 or 128 bit WEP method.  
WPA-PSK (TKIP): TKIP is used to perform encryption. Because TKIP updates the encryption key at  
set intervals, it has stronger encryption than WEP.  
WPA-PSK (AES): AES is used to perform encryption. Because AES updates the encryption key at set  
intervals, it has stronger encryption than WEP. Because WPA-PSK (AES) processes encryption at  
hardware level, it is able to contain speed losses better than when compared to WPA-PSK (TKIP), but  
it can only connect to devices that support it.  
WPA-PSK (TKIP/AES): WPA-PSK (TKIP) or WPA-PSK (AES) is automatically selected according to  
the encryption method used by the wireless router.  
WPA2-PSK (TKIP): This method has stronger encryption than WEP and WPA.  
WPA2-PSK (AES): This method has stronger encryption than WEP and WPA. Because WPA2-PSK  
(AES) processes encryption at hardware level, it is able to contain speed losses better than when  
compared to WPA2-PSK (TKIP), but it can only connect to devices that support it.  
WPA2-PSK (TKIP/AES): WPA2-PSK (TKIP) or WPA2-PSK (AES) is automatically selected according  
to the encryption method used by the wireless router.  
WPA/WPA2-mixedmode PSK: A combination of WPA-PSK (TKIP) or WPA-PSK (AES), or  
WPA2-PSK (TKIP) or WPA2-PSK (AES) is automatically selected according to the encryption method  
used by the wireless router.  
No encryption: Data transmission between the wireless router and camera is not encrypted.  
Default: No encryption  
[WEP key 1]  
WEP key 1 can be entered when “WEP method: 64bit/128bit” is selected for the encryption method. If the  
connected wireless router has key selection, select key number 1. There are 2 types of encryption keys:  
64 bit and 128 bit. Generally speaking, because the longer a WEP key is the harder it is to decipher, longer  
keys are considered to be safer.  
Select the key length from the pull-down menu.  
10 hex characters: 64bit  
Example: 012345abcd  
26 hex characters: 128bit  
Example: 0123456789abcdef012345abcd  
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5 alphanumeric characters: 64bit  
Example: 012yz  
13 alphanumeric characters: 128bit  
Example: 0123456uvwxyz  
Available number of characters: 10 or 26 characters (10 hex characters: 64bit/26 hex characters:  
128bit)/5 or 13 characters (5 alphanumeric characters: 64bit/13 alphanumeric characters: 128bit)  
Available characters: 0 - 9, A - F or a - f (10 hex characters: 64bit/26 hex characters: 128bit)/  
alphanumeric characters (5 alphanumeric characters: 64bit/13 alphanumeric characters: 128bit)  
Entries are case sensitive. Spaces cannot be entered.  
Default: None (blank) and 13 alphanumeric characters: 128bit  
[Network key]  
A network key can be entered when the “WPA-PSK (TKIP)”, “WPA-PSK (AES)”, “WPA-PSK (TKIP/  
AES)”, “WPA2-PSK (TKIP)”, “WPA2-PSK (AES)”, “WPA2-PSK (TKIP/AES)”, or “WPA/WPA2-mixedmode  
PSK” method is selected for the encryption method. Select the same network key as the network key  
configured to the connected wireless router.  
Select the key length from the pull-down menu.  
8 to 63 alphanumeric characters  
64 hex characters  
Available number of characters: 8 - 63 characters  
Available characters: Alphanumeric characters  
Entries are case sensitive. Spaces cannot be entered.  
Default: None (blank) and 8 to 63 alphanumeric characters  
Note  
Depending on the connected wireless router, “WPA-PSK (TKIP)”, “WPA-PSK (AES)”, “WPA-PSK  
(TKIP/AES)”, “WPA2-PSK (TKIP)”, “WPA2-PSK (AES)”, “WPA2-PSK (TKIP/AES)”, or “WPA/  
WPA2-mixedmode PSK” methods may not be supported. In particular, if connections cannot be  
made using mixed mode methods (WPA-PSK (TKIP/AES), WPA/WPA2-mixedmode PSK, etc.),  
use a single mode method (WPA-PSK (TKIP), WPA-PSK (AES), etc.).  
The camera only supports open system authentication. If shared key authentication is configured  
for the wireless router, change the authentication to auto or open system.  
It is recommended to select the “WPA2-PSK (AES)” or “WPA-PSK (AES)” enhanced encryption  
methods for the wireless router's encryption settings.  
4. Select “Disable” for “External registration” in “Wi-Fi Protected Setup (WPS)”.  
If wireless connections are made with “Enable” selected, the wireless settings may be overwritten.  
Make sure to select “Disable”.  
5. Click the [Set] button.  
A message asking you if you want to restart the camera is displayed. Click [OK]. Wait about 2 minutes  
until the camera restarts.  
6. Turn off the camera by unplugging the AC adaptor from the power outlet.  
7. Disconnect the LAN cable and turn on the camera by plugging the AC adaptor into the power outlet.  
The camera starts up and starts the wireless connection.  
Note  
Switch between wireless and wired connections with the following methods.  
Wireless connections: To use wireless connections, turn on the camera without connecting the  
LAN cable.  
Wired connections: To use wired connections, connect the LAN cable and then turn on the  
camera.  
When switching between wireless and wired connections, some wireless routers may have to be  
restarted.  
Wired and wireless connections cannot be made to the camera at the same time.  
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Depending on the network environment and the wireless devices used (2.4 GHz cordless  
telephones/faxes or other wireless LAN devices), transmission speeds may become slower.  
16.2 Connecting the camera to a wireless LAN with  
WPS (automatic settings) [Basic]  
First, confirm that “Enable” (default setting) is set for “External registration” in “Wi-Fi Protected Setup (WPS)”.  
Click the [Basic] tab on the “Wireless” page. (®page 34, page 35)  
The wireless settings can be easily configured on the camera using Wi-Fi Protected Setup (WPS) in this  
section, and the camera can connect to the wireless router.  
When using the camera on a wireless LAN, refer to the following procedures in accordance with your wireless  
LAN environment and configure the settings.  
About Wi-Fi Protected Setup (WPS)  
Wi-Fi Protected Setup (WPS) is a function that allows settings for connecting wireless devices and settings  
related to security to be easily configured.  
In WPS, wireless LAN access points or wireless routers become the registrar (main device) and the wireless  
camera seeking to join the wireless network becomes the enrollee (periphery device). SSID or WEP/WPA/  
WPA2 encryption settings and other information can be sent.  
There are several specific setting methods for WPS. The Push-button method (PBC) is used by pressing the  
wireless connection button on each device. The PIN code method is used by entering the same 8 digit PIN  
code into both the registrar (wireless router) and enrollee (wireless camera).  
Performing settings automatically with the WIRELESS button (WPS button)  
Use the camera's WIRELESS button to automatically perform wireless settings.  
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16 Use the camera on a wireless LAN [Wireless] (BL-VT164W/BL-VP104W)  
1. Turn on the camera without connecting the LAN cable to enable the wireless settings.  
After the initial pan/tilt operations are performed, the POWER indicator stops blinking orange and lights  
orange. The POWER indicator lights orange and the camera starts up in wireless LAN mode about 90  
seconds after the camera was turned on.  
2. Select ON for the WPS function (Push-button method (PBC)) on the wireless router. (For more information,  
refer to the operating instructions included with your wireless router.)  
3. Press and hold down the WIRELESS button for a second or more until the WIRELESS indicator (WPS  
indicator) blinks orange.  
The camera and the wireless router automatically start performing wireless settings. Settings may take  
up to 2 minutes to be performed.  
When the automatic wireless settings have been successfully completed, the camera restarts about 5  
seconds after the WIRELESS indicator stops blinking orange and lights green. The WIRELESS  
indicator goes off, and after about 90 seconds lights green again when the wireless connection has  
been successfully completed.  
The wireless settings are updated.  
4. After the WIRELESS indicator lights green, start the “IP Setting Software” on the PC and access the  
camera.  
See page 161 for information on accessing the camera with the “IP Setting Software”.  
Confirm the status of the wireless connection on the [Status] tab of the “Wireless” page.  
Note  
If about 2 minutes pass after the WIRELESS indicator starts blinking and the wireless connection is  
not completed, the WIRELESS indicator will blink red for about 10 seconds and then go off. If this  
happens the wireless settings have failed. Check the wireless router's settings and connection  
procedures, and then try performing the settings again.  
If the WPS settings fail to automatically configure, check the settings of the wireless router and the  
camera.  
If you want to turn off the WIRELESS indicator’s and POWER indicator's green light, change the  
“Indicator” settings on the “Basic” page. (®page 41)  
When the WPS settings have successfully been automatically configured, “External registration” is  
changed to “Disable” from “Enable”.  
Performing settings automatically with PIN code settings  
There are 2 methods for performing settings automatically with PIN code settings: using the PIN code preset  
to the wireless router or using a selected PIN code set to the camera.  
Using the PIN code configured to the wireless router  
1. Check the preset 8 digit PIN code of the wireless router with a PC.  
For more information on how to check the preset PIN code of the wireless router, refer to the operating  
instructions included with your wireless router.  
Depending on the wireless router used, the PIN code (default setting) may be written on a sticker  
attached to the wireless router.  
2. Connect the PC to the camera with a wired LAN connection and click the [Basic] tab on the “Wireless”  
page.  
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3. Configure [Wi-Fi Protected Setup (WPS)].  
Select “Enable” for “External registration”. (Default: Enable)  
Select “Use” for “WPS compliant (PIN method)”. (Default: Not use)  
Enter the wireless router's 8 digit PIN code in the “PIN code” field.  
Available number of characters: 8 characters  
Available characters: Numbers  
Default: None (blank)  
Note  
When “Use” is selected for “WPS compliant (PIN method)”, settings cannot be performed  
automatically using the WIRELESS button during start up for the PIN method.  
4. Click the [Set] button.  
A message asking you if you want to restart the camera is displayed. Click [OK]. Wait about 2 minutes  
until the camera restarts.  
5. Disconnect the LAN cable from the camera and reconnect the camera to the power outlet.  
The camera will start about 90 seconds after connecting the power.  
After the camera is started, the WPS settings are only active for about 2 minutes. Therefore, perform  
the settings in step 6 as quickly as possible (within 2 minutes).  
6. Select ON for the WPS function (PIN code method) on the wireless router. (For more information, refer to  
the operating instructions included with your wireless router.)  
Settings between the wireless router and the camera will automatically start.  
The WIRELESS indicator stops blinking orange and lights green. When the POWER indicator lights  
green, the wireless settings have been successfully completed.  
7. After the WIRELESS indicator lights green, start the “IP Setting Software” on the PC and access the  
camera.  
See page 161 for information on accessing the camera with the “IP Setting Software”.  
Confirm the status of the wireless connection on the [Status] tab of the “Wireless” page.  
Note  
If about 2 minutes pass after the WIRELESS indicator starts blinking and the wireless connection is  
not completed, the WIRELESS indicator will blink red for about 10 seconds and then go off. If this  
happens the wireless settings have failed. Check the wireless router's settings and connection  
procedures, and then try performing the settings again.  
If the WPS settings fail to automatically configure, check the settings of the wireless router and the  
camera.  
If you want to turn off the WIRELESS indicator’s and POWER indicator's green light, change the  
“Indicator” settings on the “Basic” page. (®page 41)  
When the WPS settings have successfully been automatically configured, “External registration” is  
changed to “Disable” from “Enable”.  
Using a selected PIN code set to the camera  
1. Connect the PC to the camera with a wired LAN connection and click the [Basic] tab on the “Wireless”  
page.  
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2. Configure [Wi-Fi Protected Setup (WPS)].  
Select “Enable” for “External registration”. (Default: Enable)  
Select “Use” for “WPS compliant (PIN method)”. (Default: Not use)  
Click the [Generate] button or [Default] button to set the “PIN code”.  
Available number of characters: 8 characters  
Available characters: Numbers  
Default: None (blank)  
Note  
The [Generate] button of “PIN code” generates a random 8 digit PIN code.  
The [Default] button of “PIN code” sets a preset 8 digit PIN code.  
When “Use” is selected for “WPS compliant (PIN method)”, settings cannot be performed  
automatically using the WIRELESS button during start up for the PIN method.  
3. Click the [Set] button.  
A message asking you if you want to restart the camera is displayed. Click [OK]. Wait about 2 minutes  
until the camera restarts.  
4. Disconnect the LAN cable from the camera and reconnect the camera to the power outlet.  
The camera will start about 90 seconds after connecting the power.  
After the camera is started, the WPS settings are only active for about 2 minutes. Therefore, perform  
the settings in step 5 and restart the wireless router as quickly as possible (within 2 minutes).  
5. Enter the camera's 8 digit PIN code into the wireless router, and restart the wireless router with the WPS  
PIN code method.  
For more information, refer to the operating instructions included with your wireless router.  
Settings between the wireless router and the camera will automatically start.  
The WIRELESS indicator stops blinking orange and lights green. When the POWER indicator lights  
green, the wireless settings have been successfully completed.  
6. After the WIRELESS indicator lights green, start the “IP Setting Software” on the PC and access the  
camera.  
See page 161 for information on accessing the camera with the “IP Setting Software”.  
Confirm the status of the wireless connection on the [Status] tab of the “Wireless” page.  
Note  
If about 2 minutes pass after the WIRELESS indicator starts blinking and the wireless connection is  
not completed, the WIRELESS indicator will blink red for about 10 seconds and then go off. If this  
happens the wireless settings have failed. Check the wireless router's settings and connection  
procedures, and then try performing the settings again.  
If the WPS settings fail to automatically configure, check the settings of the wireless router and the  
camera.  
If you want to turn off the WIRELESS indicator’s and POWER indicator's green light, change the  
“Indicator” settings on the “Basic” page. (®page 41)  
When the WPS settings have successfully been automatically configured, “External registration” is  
changed to “Disable” from “Enable”.  
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16 Use the camera on a wireless LAN [Wireless] (BL-VT164W/BL-VP104W)  
IMPORTANT  
If the wireless settings failed to be automatically set with WPS, check the wireless settings for the wireless  
router and camera in the following manner.  
Checking wireless settings for the wireless router  
If the wireless setting of the wireless router is set to a setting not supported by the camera, change the  
wireless setting of the wireless router.  
Confirm that the WPS function is activated. It is recommended that you deactivate the wireless router's  
WPS function when not performing WPS settings.  
If the ESS-ID stealth function (hidden SSID) is activated, temporarily deactivate it.  
If MAC address filtering is activated, temporarily deactivate it.  
Checking wireless settings for the camera  
Confirm that “Enable” (default setting) is set for “External registration”.  
It is recommended to select the “WPA2-PSK (AES)” or “WPA-PSK (AES)” enhanced encryption  
methods for the wireless router's encryption settings.  
16.3 Using the camera's Wireless QoS [Basic]  
Click the [Basic] tab on the “Wireless” page. (®page 34, page 35)  
Configure the wireless QoS (Quality of Service) in this section.  
[Wireless QoS]  
Wireless QoS is only available when using H.264 RTP transmission. When the wireless frequency band is  
temporarily reduced because of external interference, images may not be displayed. When this happens,  
Wireless QoS helps to reduce transmission delays and dropped frames by converting images into data that  
can be displayed and then transmitting the data.  
Default: Use  
Note  
JPEG/audio transmissions and transmissions using HTTP are not applicable to Wireless QoS.  
Wireless QoS is not effective against strong interference that can shut down wireless transmission.  
To use H.264 RTP transmission, select “Off” for “Internet mode (over HTTP)” in “H.264(1)” or “H.  
264(2)” on page 49. Use H.264 RTP transmission when H.264 transmission is used on the local LAN.  
16.4 Confirming the camera's wireless information  
[Status]  
Click the [Status] tab on the “Wireless” page. (®page 34, page 35)  
Information related to the camera's wireless connection is displayed in this section.  
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16 Use the camera on a wireless LAN [Wireless] (BL-VT164W/BL-VP104W)  
Note  
The screen is refreshed in 10 seconds intervals periodically to monitor the radio wave status. This may  
cause the screen to flicker.  
[Wireless module status]  
Displays the current status of the wireless module.  
[Firmware version (Wireless)]  
Displays the wireless firmware version of the camera.  
[Operation mode]  
Displays the camera's operation mode (Wired or Wireless).  
[Auto setup (WPS)]  
When the camera has successfully completed Wi-fi Protected Setup (WPS) settings with the wireless router,  
“Already been set” is displayed.  
If the wireless settings are manually changed after “Already been set” is displayed, “Not set” will be displayed.  
The “Already been set” display is linked to the camera's WIRELESS indicator (green light).  
[Mac address of the wireless module]  
Displays the camera's wireless module's MAC address. When the wireless router limits access with MAC  
address filtering, register the wireless module's MAC address displayed here (the camera's MAC address) to  
the wireless router. (®page 156)  
[Communication mode]  
Displays the currently used communications mode (802.11b/g, 802.11n/b/g [ShortGI disabled], or 802.11n/b/  
g [ShortGI enabled]).  
[SSID]  
Displays the connected wireless router's SSID (network identification name).  
[Channel]  
Displays the connected wireless router's wireless channel.  
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[BSSID]  
Displays the connected wireless router's MAC address. When a wireless router is not connected,  
“00-00-00-00-00-00” is displayed.  
[Authentication method]  
Displays the authentication method (Open System, WPA-PSK, or WPA2-PSK) in accordance to the currently  
selected encryption method.  
[Encryption method]  
Displays the currently selected encryption method (WEP, TKIP, or AES).  
[Radio wave status]  
Displays the signal strength (Bad, Normal, Good). These figures are just a guide and may not match the actual  
wireless communication status.  
The signal strength and connection status are displayed as follows.  
Good: When the signal strength is about 60%-100%  
Normal: When the signal strength is about 15%-59%  
Bad: When the signal strength is about 0%-14%  
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17 Configure the settings relating to the schedules [Schedule]  
17 Configure the settings relating to the  
schedules [Schedule]  
On the “Schedule” page, it is possible to configure the settings relating to schedules as follows.  
Alarm permission (Alarm input will be received only in the specified schedule.)  
VMD permission (Video motion detection will be active only in the specified schedule.)  
VT164W  
VT164  
: Body heat sensor permission (The body heat sensor detection will be active during the  
period of the schedule.)  
Access permission (Access to the camera will be allowed only in the specified schedule.)  
The “Schedule” page has only the [Schedule] tab.  
Up to 5 schedules can be set.  
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17 Configure the settings relating to the schedules [Schedule]  
1. Select an action to be assigned to the schedule from “Schedule mode”.  
“Off” is selected at the default.  
Off: No action will be taken for the respective schedule.  
Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule.  
VMD permission: The video motion detection (VMD) function will be active during the period of the  
schedule.  
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17 Configure the settings relating to the schedules [Schedule]  
VT164W  
VT164  
Body heat sensor permission  
during the period of the schedule.  
: The body heat sensor detection will be active  
Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab (®page 94)  
can access the camera only in the period of schedule.  
VT164W  
VT164  
1-64  
time in the schedule.  
: The camera will move to the designated preset position at the designated  
Note  
Select “On” for “User auth.” on the [User auth.] tab of “User mng.” page (®page 94) and “Off” for  
“Host auth.” on the “Host auth.” page (®page 95) to validate “Access permission”.  
2. Select days of a week by checking the respective checkboxes.  
3. From the pull-down menu, select the start time and the end time of the schedule.  
When not designating time, check the checkbox of “24h”.  
4. Click the [Set] button after completing the settings.  
The result will be displayed at the bottom of the window.  
Note  
The schedules displayed at the bottom of the window can be identified by colors assigned to each  
schedule.  
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18 Maintenance of the camera [Maintenance]  
18 Maintenance of the camera [Maintenance]  
System log check, firmware upgrade, status check and initialization of the setup menu can be performed on  
this page.  
The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default  
reset] tab.  
18.1 Check the system log [System log]  
Click the [System log] tab of the “Maintenance” page. (®page 34, page 35)  
Up to 100 system logs can be saved on the built-in memory of the camera.  
When the saved system logs have reached the maximum number, the newer logs will overwrite the older  
system logs. In this case, the oldest log is the first to be overwritten.  
The logs will be deleted when the power of the camera is turned off.  
[No.]  
The serial number of the system log will be displayed.  
[Time & date]  
Time and date at the error occurrence will be displayed.  
Note  
When “Off” is selected for “Time display format” on the [Basic] page (®page 39), time & date of logs  
will be displayed in 24-hour format.  
[Description]  
The descriptions about the system log will be displayed. Refer to page 166 for further information about the  
system logs.  
18.2 Upgrade the firmware [Upgrade]  
Click the [Upgrade] tab of the “Maintenance” page. (®page 34, page 35)  
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18 Maintenance of the camera [Maintenance]  
The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for  
further information about the firmware upgrade.  
[Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HTML version],  
[IP address(IPv6)], [Viewer software installation counter]  
Information of each item will be displayed.  
1. Contact the dealer and download the latest firmware onto a PC.  
IMPORTANT  
A blank (space) cannot be used for the name of the directory where the downloaded firmware to  
be saved.  
2. Click the [Browse...] button and designate the downloaded firmware.  
3. Click the radio button respective to the desired option to determine whether or not to initialize the settings  
after completing the firmware upgrade.  
Note  
Note that the settings cannot be restored after an initialization is operated.  
4. Click the [Execute] button.  
The confirmation window will be displayed. When “Do not reset the settings to the default after the  
upgrade.” is selected, the confirmation window will not be displayed.  
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18 Maintenance of the camera [Maintenance]  
IMPORTANT  
After completing the upgrade, delete temporary internet files. (®page 170)  
Upgrade the firmware using a PC in the same subnet as the unit.  
Follow the instructions from the dealer when upgrading the firmware.  
When upgrading the application software, use the designated file (extension: img) for the firmware  
upgrade.  
The name of the firmware to be used for the upgrade should be “model name (Use small letters.  
“BL-” is not required.)_xxxxx.img”.  
* (“xxxxx” indicates the version of the firmware.)  
Do not turn off the power of the camera during the upgrade process.  
Do not perform any operation during upgrading and wait until it completes.  
The viewer software used on each PC should be licensed individually. Refer to your dealer for the  
software licensing.  
VT164W  
VT164  
:
The preset position settings will not be reset when upgrading the firmware after selecting “Reset the  
settings to the default after completing the upgrade. (Except the network settings)”.  
VT164W  
VP104W  
:
The following network settings will not be reset when upgrading the firmware after selecting “Reset the  
settings to the default after completing the upgrade. (Except the network settings)”.  
On/Off for DHCP, IP address, subnet mask, default gateway, HTTP port, HTTPS port, connection  
protocol (HTTP/HTTPS), CRT key, server certificate, UPnP setting, line speed, bandwidth control (bit  
rate), SSID, communication mode, encryption method, WEP key 1, external registration, WPS  
compliant (PIN method), PIN code, Wireless QoS, time & date  
VT164  
VP104  
VP101  
:
The following network settings will not be reset when upgrading the firmware after selecting “Reset the  
settings to the default after completing the upgrade. (Except the network settings)”.  
On/Off for DHCP, IP address, subnet mask, default gateway, HTTP port, HTTPS port, connection  
protocol (HTTP/HTTPS), CRT key, server certificate, UPnP setting, line speed, bandwidth control (bit  
rate), time & date  
18.3 Check the status [Status]  
Click the [Status] tab of the “Maintenance” page. (®page 34, page 35)  
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18 Maintenance of the camera [Maintenance]  
The status of this camera can be checked on this page.  
[Viewnetcam.com]  
Server: The URL of the “Viewnetcam.com” service server will be displayed.  
Status: The registration status for the “Viewnetcam.com” will be displayed.  
Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.com” will be displayed.  
[UPnP]  
Port number(HTTP), Port number(HTTPS): The port number that is set for UPnP port forwarding will be  
displayed.  
Status: The port forwarding status will be displayed.  
Router global address: The global address of router will be displayed.  
[Self check]  
The self check result of the hardware will be displayed.  
Note  
Refer to the [Readme] file on the provided CD-ROM for further information about the contents of the  
displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).  
about the supported software.  
18.4 Reset the settings/Reboot the camera [Default  
reset]  
Click the [Default reset] tab of the “Maintenance” page. (®page 34, page 35)  
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18 Maintenance of the camera [Maintenance]  
The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed  
on this page.  
[Reset to the default (Except the network settings)]  
Click the [Execute] button to reset the settings to the default. Note that the network and wireless*1 settings will  
not be reset.  
It is impossible to operate the camera for about 3 minutes after the initialization.  
[Load the default HTML files (setup menu).]  
Click the [Execute] button to reset the HTML files to the default.  
It is impossible to operate the camera for about 3 minutes after the initialization.  
[Reset to the default and load the default HTML files.]  
Click the [Execute] button to reset the settings of the camera and the HTML files to the default. Note that the  
network and wireless*1 settings will not be reset.  
It is impossible to operate the camera for about 3 minutes after the initialization.  
[Reboot]  
Click the [Execute] button to reboot the camera. It is impossible to operate the camera for about 2 minutes  
after rebooting the camera.  
Note  
To initialize the network settings (®page 104), turn off the power of the camera, then turn on the power  
again while holding down the INITIAL SET button on the unit, and keep the INITIAL SET button held  
down for about 5 seconds. Wait about 3 minutes after releasing the button. The camera will start up  
and the settings including the network settings will be initialized. Do not turn off the power of the unit  
about 3 minutes after turning on the power.  
*1  
VT164W  
VP104W  
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19 Privacy Mode (BL-VT164W/BL-VT164)  
19 Privacy Mode (BL-VT164W/BL-VT164)  
Privacy mode allows you to protect your privacy by hiding the lens inside the camera, preventing camera  
images from being seen. When privacy mode is activated:  
The POWER indicator turns red so that you can easily see that privacy mode is activated.  
The live image changes to a black display.  
JPEG images attached to “Alarm image” transfers, “FTP img. trans.” transfers, and “E-mail” transfers  
change to black images.  
Body heat sensor operates normally. Body heat sensor information is notified by E-mail or FTP depending  
on the setting status even when Privacy mode is active.  
Audio is deactivated.  
The privacy mode can be activated and deactivated with 3 methods: pressing the PRIVACY button on the  
camera, using the [Privacy] button in the setup menu, and accessing the camera from a cellular phone/mobile  
terminal as the administrator (®page 19, page 22).  
19.1 Configuring the Privacy Mode with the  
PRIVACY button  
In order to operate the privacy mode with the PRIVACY button on the camera, the PRIVACY button must be  
enabled on the [Cam. Function] tab of the “Image/Audio” page. (®page 56)  
PRIVACY  
1. Press the PRIVACY button on the camera.  
The lens will be hidden in the top part of the camera and the POWER indicator will light.  
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19 Privacy Mode (BL-VT164W/BL-VT164)  
19.2 Configuring the Privacy Mode with the setup  
menu  
1. Click the [Privacy] button in the setup menu.  
The lens will be hidden in the top part of the camera and the POWER indicator will light.  
19.3 Turning the Privacy Mode off  
You can turn privacy mode off by:  
Pressing the camera’s PRIVACY button (the POWER indicator will turn from red to green).  
Accessing the camera with a PC. When the following dialog is displayed, click “Disable Privacy Mode” and  
enter the administrator user name and password if prompted.  
Accessing the camera from a cellular phone/mobile terminal as the administrator (®page 19, page 22).  
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20 Using the CD-ROM  
20 Using the CD-ROM  
20.1 About the CD launcher  
By inserting the provided CD-ROM into the CD-ROM drive of your PC, the CD launcher is automatically started  
and the license agreement is displayed. Read the agreement and select “I accept the terms in the license  
agreement”, and then click “OK”.  
If the launcher window is not displayed, double click the “CDLauncher.exe” file on the CD-ROM.  
A
B
C
D
E
Using the supplied CD-ROM, the following actions can be performed.  
The Panasonic “IP Setting Software” can be installed on the PC. (®page 162)  
Settings related to the camera's network can be set from the Panasonic “IP Setting Software”.  
The manuals can be installed on the PC. (®page 163)  
You can also view the manuals without installing them to the PC by clicking the [Open] button.  
The Viewer software can be installed on the PC. (®page 163)  
Make sure to read the [Readme] file on the provided CD-ROM before using the software.  
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20 Using the CD-ROM  
20.2 Installing Panasonic “IP Setting Software”  
On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP  
Setting Software” installation window. Confirm the following settings before starting the installation.  
A
B
C
D
Select the Panasonic “IP Setting Software” to install.  
Select where to create the Panasonic IP setting shortcut icon when the Panasonic “IP Setting Software”  
is installed.  
Specify which folder on the PC to install the Panasonic “IP Setting Software” to.  
Click the [Install] button to start the installation.  
Note  
To uninstall the Panasonic “IP Setting Software” delete the shortcut icon from where you specified it  
to be installed (the default is on the desktop) during installation and the [EasyIPConfig] folder from the  
folder (the default is C:\Panasonic) you specified during installation.  
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20 Using the CD-ROM  
20.3 Installing the manuals  
On the CD launcher window, click the [Install] button next to [Manual] to display the Manual installation window.  
Confirm the following settings before starting the installation.  
A
B
C
D
E
Select which manuals to install. The camera models that the manuals support are displayed in B “Model  
List”.  
The camera models that are supported by the manuals selected in A are displayed here.  
Select where to create the manuals shortcut icon when the manuals are installed.  
Specify which folder on the PC to install the manuals to.  
Click the [Install] button to start the installation.  
Note  
To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default  
is on the desktop) during installation and the [Manual] folder from the folder (the default is C:  
\Panasonic) you specified during installation.  
20.4 Installing the Viewer software  
The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.  
On the CD launcher window, click the [Install] button next to [Viewer Software], and follow the instructions  
displayed on the window to install the software. A message is displayed if a PC that does not have the Viewer  
software installed tries to access the camera. Install the software by following the instructions displayed on the  
Note  
To uninstall the Viewer software, follow the steps below depending on the OS used on your PC.  
For Windows XP  
Delete [Network Camera View 4S] from [Control Panel] - [Add or Remove Programs].  
For Windows Vista/Windows 7  
Delete [Network Camera View 4S] from [Control Panel] - [Programs] - [Uninstall a program].  
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20 Using the CD-ROM  
20.5 Configure the network settings of the camera  
using the Panasonic “IP Setting Software”  
It is possible to perform the network settings of the camera using the “IP Setting Software” on the provided  
CD-ROM. When using multiple cameras, it is necessary to configure the network settings of each camera  
independently. If the Panasonic “IP Setting Software” does not work, configure the network settings of the  
camera and the PC individually on the “Network” page of the setup menu. (®page 104)  
IMPORTANT  
When using Windows 7 or Windows Vista, the “Windows Security Alert” window may be displayed  
when starting the “IP Setting Software”. In this case, disable “User Account Control” from the control  
panel.  
For the security enhancement, the “Network Settings” will not be able to be performed when around  
20 minutes have passed after turning on the power of the camera. (When the effective period is set to  
“20min” in the IP setup.)  
Panasonic “IP Setting Software” is inoperable in other subnets via the same router.  
This camera cannot be displayed or set with an older version of the “IP Setting Software” (version 2.xx).  
1. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the  
CD launcher menu window, or double-click on the shortcut icon created after installing the software on the  
PC.  
The License Agreement will be displayed. Read the Agreement and choose “I accept the terms in the  
license agreement”, and click [OK].  
2. Click the [Network Settings] button after selecting the MAC address/IP address of the camera to be  
configured.  
Note  
When using a DHCP server, the IP address assigned to the camera can be displayed by clicking  
the [Search] button of the “IP Setting Software”.  
When a duplicate IP address is used, the corresponding camera number will be displayed shaded.  
When the [Access Camera] button is clicked, live images of the selected camera will be displayed.  
It is possible to change the “Camera list” display between IPv4 addresses and IPv6 addresses in  
accordance with the protocol in use.  
The information displayed can be sorted by clicking the title of each displayed item.  
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20 Using the CD-ROM  
3. Complete each network setup item and click the [Save] button.  
For further information about each setting of the “Network Settings” page, refer to page 104.  
Note  
By unchecking the “Wait for camera restarting.” checkbox, multiple cameras can be continuously  
configured.  
IMPORTANT  
It may take for around 2 minutes to complete to upload the settings to the camera after clicking the  
[Save] button. The settings may be invalidated when the LAN cable is disconnected before  
completing the upload. In this case, perform the settings again.  
When using a firewall (including software), allow access to all UDP ports.  
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21 About the displayed system log  
21 About the displayed system log  
Error indications relating to SMTP  
Category  
Indication  
Authentication error.  
Description  
POP3 server error  
Entered user name or password may be  
incorrect. Check if the E-mail settings are  
configured correctly.  
Failed to find the POP3 server.  
Authentication error.  
The IP address of the server may be  
incorrect. Check if the IP address of the  
server is configured correctly.  
The POP3 server may be down. Ask the  
network administrator.  
SMTP server error  
Entered user name or password may be  
incorrect. Check if the E-mail settings are  
configured correctly.  
Failed to resolve the E-mail server  
address from DNS.  
The designated IP address of the DNS  
may be incorrect. Check if the DNS  
settings are configured correctly.  
The DNS server may be down. Ask the  
network administrator.  
Failed to find the SMTP server.  
The IP address of the server may be  
incorrect. Check if the IP address of the  
server is configured correctly.  
The SMTP server may be down. Ask the  
network administrator.  
Internal error  
Undefined error.  
An error occurred in the E-mail function.  
Check if the E-mail settings are configured  
correctly.  
Error indications relating to FTP  
Category  
Indication  
Description  
FTP server error  
Failed to resolve the FTP server  
address from DNS.  
The FTP server may be down. Ask the  
network administrator.  
Failed to find the FTP server.  
The IP address of the server may be  
incorrect. Check if the IP address of the  
server is configured correctly.  
Connection error  
File transfer error.  
The FTP server settings may be incorrect.  
Check if the FTP settings are configured  
correctly.  
The settings relating to the indicated item  
may be incorrect. Check if the FTP  
settings are configured correctly.  
Passive mode error.  
Log out failed.  
Failed to change the directory.  
User name or password isn’t correct.  
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21 About the displayed system log  
Description  
Category  
Internal error  
Indication  
Undefined error.  
An error occurred in the FTP function.  
Check if the FTP settings are configured  
correctly.  
Error indications relating to “Viewnetcam.com”  
Category  
Indication  
Description  
Viewnetcam.com  
server error  
Failed to resolve the  
Viewnetcam.com server address  
from DNS.  
The designated IP address of the DNS  
may be incorrect. Check if the DNS  
settings are configured correctly.  
The DNS server may be down. Ask the  
network administrator.  
Connection error  
Internal error  
No response from the  
Viewnetcam.com server.  
The “Viewnetcam.com” server may be  
down. Ask the network administrator.  
File transfer error.  
Undefined error.  
An error relating to the  
“Viewnetcam.com” function occurred.  
Check if the “Viewnetcam.com” settings  
are configured correctly.  
Error indications relating to Dynamic DNS Update  
Category  
Indication  
Description  
DDNS server error  
Failed to resolve the DDNS server  
address from DNS.  
The designated IP address of the DNS  
may be incorrect. Check if the DNS  
settings are configured correctly.  
The DNS server may be down. Ask the  
network administrator.  
Connection error  
No response from the DDNS server.  
Same host name has registered.  
The DDNS server may be down. Ask the  
network administrator.  
The same host name has already been  
registered in the DDNS server. Check if  
the DDNS Update settings are configured  
correctly.  
Internal error  
Undefined error.  
An error occurred in the DDNS function.  
Check if the DDNS Update settings are  
configured correctly.  
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21 About the displayed system log  
Error indications relating to NTP  
Category  
Indication  
Description  
Connection error  
No response from the NTP server.  
The IP address of the server may be  
incorrect. Check if the IP address of the  
server is configured correctly.  
The NTP server may be down. Ask the  
network administrator.  
Internal error  
Undefined error.  
An error occurred in the NTP function.  
Check if the NTP settings are configured  
correctly.  
Synchronizing with  
NTP succeeded.  
NTP update succeeded.  
Time correction succeeded.  
Log indications relating to HTTPS  
Category  
HTTPS  
Indication  
Description  
Self-signed Certificate - Generated  
Generation of the self-signed certificate is  
complete.  
Self-signed Certificate - Deleted  
Deletion of the self-signed certificate is  
complete.  
Certificate Signing Request -  
Generated  
Generation of the CSR (Certificate Signing  
Request) is complete.  
CA Certificate - Installed  
Installation of the server certificate is  
complete.  
CA Certificate - Deleted  
Deletion of the server certificate is  
complete.  
Previous CRT key - Applied  
CRT key - Generated  
Previous CRT key is applied.  
Generation of the CRT key is complete.  
Log indications relating to login  
Category  
Indication  
Description  
Login  
User name or IP address  
The login user name will be displayed  
when “On” is selected for “User auth.”.  
The IP address of the PC currently  
accessing to the camera will be displayed  
when “On” is selected for “Host auth.”.  
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Error indications relating to Panasonic alarm protocol notification  
Category  
Indication  
Description  
Panasonic alarm  
protocol notification  
error  
Failed to find destination of  
notification.  
The IP address of the destination of  
notification may be incorrect. Check if the  
IP address of the destination of notification  
is configured correctly.  
The destination of notification may be  
down. Ask the network administrator.  
Cannot resolve notification  
addresses from DNS  
The DNS server settings may be incorrect.  
Check if the DNS settings are configured  
correctly.  
The DNS server may be down. Ask the  
network administrator.  
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22 Troubleshooting  
22 Troubleshooting  
Before asking for repairs, check the symptoms with the following table.  
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a  
problem is not described below.  
Symptom  
Cause/solution  
Reference pages  
Cannot access from the web  
browser.  
Installation Guide  
Is the LAN cable (category 5) firmly connected to the  
network connector of the camera?  
Installation Guide  
Is the power of the camera on?  
Check if the power of the camera is turned on.  
-
Are the set IP addresses valid?  
Are you accessing the wrong IP address?  
Check the connection as follows.  
With the Windows command prompt, > ping “IP  
address of the camera”.  
If there is reply from the camera, the connection is  
normal.  
If not, proceed either of the following.  
Reboot the camera and change the IP address  
by using the Panasonic “IP Setting Software”  
within 20 minutes after the restart.  
Installation Guide  
Reboot the camera while holding down the  
INITIAL SET button on the camera. The camera  
will be initialized and the IP address will return  
to the default setting “192.168.0.10”.  
After the camera is initialized, access the  
camera and set the IP address again. (When the  
camera is initialized, all the settings of the  
camera previously configured on the setup  
menus will be initialized.)  
Is “554” selected for the HTTP port number?  
For the HTTP port number, select a port number  
other than the following port numbers used by the  
camera. The number used by the camera: 20, 21,  
23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443,  
554, 995, 10669, 10670, 59000 - 61000  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
Cannot access from the web  
browser.  
-
Is the same IP address provided to other devices?  
Are there contradictions between the address and  
the network subnet to be accessed?  
When the camera and the PC are connected in  
the same subnet:  
Are the IP addresses of the camera and the PC set  
in a common subnet? Or is “Use Proxy Server” for  
the settings of the web browser checked?  
When accessing the camera in the same subnet, it  
is recommended to enter the address of the camera  
in the “Don’t Use Proxy For These Addresses” box.  
When the camera and the PC are connected in  
the different subnet:  
Is the IP address of the default gateway set for the  
camera correct?  
Is the name currently used to access the camera  
different from the name registered for the  
“Viewnetcam.com” service?  
Access the camera again with the registered name.  
Did you access “http://” while using the HTTPS  
function?  
To use the HTTPS function, access “https://”. It is  
also necessary to enter the port number.  
Cannot access the camera  
via the Internet.  
Are the network settings of the camera correct?  
Set the default gateway or DNS server address  
correctly. To use the DDNS service, check that the  
settings are correct.  
Is the setting for “Default gateway” on the  
“Network” page configured? Or is the setting  
correct?  
When communicating using IPv4:  
Configure the setting for “Default gateway” of “IPv4  
network” on the [Network] tab of the setup menu.  
Is the setting of port forwarding configured for the  
router?  
To enable the access to the camera via the Internet,  
it is necessary to perform the port forwarding setting  
when the router in use does not support the UPnP  
function. Refer to the manuals provided with the  
router for further information.  
Is UPnP function of the router disabled?  
Refer to the manuals provided with the router in use  
to enable the UPnP function.  
Is packet filtering set for the router to forbid the  
access via the Internet?  
Configure the settings of the router in use to enable  
the access via the Internet. Refer to the manuals  
provided with the router for further information about  
the settings.  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
Are you accessing the camera using the local  
address (the IP address used in a local network)?  
When accessing the camera, use the global address  
(or the URL registered in the DDNS service) and the  
port number of the camera as the IP address to be  
used in the Internet.  
Cannot access the camera  
via the URL of the  
“Viewnetcam.com” service.  
Is the global address of camera (or router) notified  
to the “Viewnetcam.com” service server?  
Log into the “My Account” page of  
“Viewnetcam.com” website  
information of the registered camera. If the global  
address is not displayed for the IP address field,  
access the camera, and register the user  
information for the “Viewnetcam.com” service on the  
[DDNS] tab on the “Network” page of the setup  
menu. In addition, check the “Status” of  
“Viewnetcam.com” (on the [Status] tab) and the  
system log (on the [System log] tab) of the  
“Maintenance” page of the setup menu.  
Authentication window is  
displayed repeatedly.  
-
Is the user name and password changed?  
While accessing the camera, when changing the  
user name and password of another user logging  
into the camera on another web browser, the  
authentication window will be displayed each time  
the screen is changed or refreshed.  
Have you changed the [Authentication] setting?  
When the [Authentication] setting has been  
changed, close the web browser, and then access  
the camera again.  
It takes time to display the  
screen.  
-
-
Are you accessing the camera in the HTTPS mode?  
In this mode, the refresh interval becomes slower  
due to decode procession.  
Are you accessing another camera in the same local  
network via a proxy server?  
Configure the web browser to not use the proxy  
server.  
-
Are two or more users browsing the camera images  
simultaneously?  
It may take time to display the screen or refresh  
interval may become slower when two or more users  
browse the camera images simultaneously.  
Cannot access the camera  
from a cellular phone.  
Is the URL correct? Or is “/mobile” missing at the end  
of the URL?  
Check if the URL is entered correctly. When  
accessing the camera from a cellular phone, it is  
necessary to enter “/mobile” at the end of the URL  
that is used for the camera access from a PC.  
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Symptom  
Cause/solution  
Reference pages  
Is the SSL encryption method different from that of  
the camera?  
Select “HTTP” (Do not select “HTTPS”) for  
“HTTPS” - “Connection” on the “Network” page - the  
[Network] tab, and access the camera again.  
Did you access “http://” while using the HTTPS  
function?  
To use the HTTPS function, access “https://”. It is  
also necessary to enter the port number.  
Cannot access the camera  
from a mobile terminal.  
Is the URL correct? Or is “/cam” missing at the end  
of the URL?  
Check if the URL is entered correctly. When  
accessing the camera from a mobile terminal, it is  
necessary to enter “/cam” at the end of the URL that  
is used for the camera access from a PC.  
Is the SSL encryption method different from that of  
the camera?  
Select “HTTP” (Do not select “HTTPS”) for  
“HTTPS” - “Connection” on the “Network” page - the  
[Network] tab, and access the camera again.  
-
Did you access “http://” while using the HTTPS  
function?  
To use the HTTPS function, access “https://”. It is  
also necessary to enter the port number.  
A cookie error was displayed  
when performing user  
registration for  
Is the web browser configured to allow cookies?  
Configure the web browser to allow cookies. In  
Internet Explorer, from [Tools] select [Internet  
Options] and configure the cookies setting in the  
[Privacy] tab.  
“Viewnetcam.com”.  
User registration for the  
“Viewnetcam.com” service  
fails.  
-
Is the registered E-mail address correct?  
When an E-mail with the “Viewnetcam.com” website  
link is not received, the registered E-mail address  
may be incorrect. Visit the “Viewnetcam.com”  
the correct E-mail address.  
No image is displayed.  
-
Is the viewer software installed on the PC?  
Install the viewer software on a PC.  
Is the version of DirectX® 9.0c or later?  
Check the version of DirectX as follows.  
1. Select “Run...” from the start menu of Windows.  
2. Enter “dxdiag” in the displayed dialog box and  
click the [OK] button.  
If the version of DirectX is older than 9.0c,  
upgrade it.  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
-
Is the cellular phone in use support the 320´240  
resolution? Or is the image data size too big to  
display images on the cellular phone?  
Refer to the manuals provided with the cellular  
phone in use for the restrictions of image data sizes.  
No image is displayed. / Older  
images or logs are displayed.  
-
When [Every time I visit the webpage] is not selected  
for [Check for newer versions of stored pages:] in the  
[Temporary Internet Files] section, images  
sometimes may not be displayed on the “Live” page.  
In this case, do the following.  
1. Select [Internet Options...] from [Tools] on the  
menu bar of Internet Explorer. The [Internet  
Options] window will be displayed.  
2. When using Internet Explorer 7.0, Internet  
Explorer 8.0, or Internet Explorer 9.0:  
Click the [Settings] button in the [Browsing  
history] section on the [General] tab, and then  
select [Every time I visit the webpage] for [Check  
for newer versions of stored pages:] in the  
[Temporary Internet Files] section on the  
[Temporary Internet Files and History Settings]  
window.  
When using Internet Explorer 6.0:  
Click the [Settings...] button in the [Temporary  
Internet Files] section on the [General] tab, and  
then select [Every visit to the page] for [Check  
for newer versions of stored pages:] on the  
[Settings] window.  
Images are displayed blurry.  
Installation Guide  
Is there dust or dirt on the dome section?  
Check if there is no dust or dirt on the dome section.  
The image is not being  
refreshed.  
Installation Guide  
-
Depending on the version of your browser, there  
might be difficulties refreshing the picture, etc.  
Depending on the traffic of the network or the  
concentration of access to the camera, there might  
be difficulties displaying the camera picture.  
Request the camera picture using the web browser  
such as by pressing the [F5] key, etc.  
VT164W  
VT164  
No image is displayed (or too  
dark).  
:
:
Is the brightness setting set at an appropriate level?  
Click the [Normal] button of [Brightness].  
VP104W  
VP104  
VP101  
VT164W  
VT164  
Images are displayed washed  
out.  
Is the brightness setting set at an appropriate level?  
Click the [Normal] button of [Brightness].  
VP104W  
VP104  
VP101  
Flicker appears on the  
screen.  
When flicker occurs frequently, select “Indoor  
scene” for “Light control mode”.  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
The camera does not move  
onto the preset position  
exactly.  
-
Is any part of the camera worn out?  
When the camera does not move to the exact  
position frequently, the driving parts may be worn  
out. Contact the dealer for assistance.  
The camera does not  
automatically move to the  
previous position when  
turning on the power of the  
camera.  
If the camera always moves to a specific position  
after turning on the power of the camera, register  
that position as the home position when convenient.  
The camera will automatically move to the  
registered position using the self return function  
when turning on the power of the camera.  
The movement of the camera  
automatically changes.  
Check the settings for the self return function.  
Audio is not output from other  
products such as a network  
disk recorder or PC software  
package.  
Some of the products such as a network disk  
recorder or PC software package may not support  
“G.711”. Set the audio encoding format of the  
products to “G.726 (32 kbps).”  
The alarm occurrence  
Is the viewer software installed on the PC?  
Confirm that the viewer software “Network Camera  
View 4S” is installed.  
indication button and the  
[AUX] buttons on the “Live”  
page do not display the  
current status in real time.  
Is “Real time” selected for “Alarm status update  
mode”?  
VT164W  
VT164  
No image is displayed on the  
“Live” page.  
:
Press the [F5] key on the keyboard of the PC or click  
the [Live] button.  
VP104W  
VP104  
VP101  
Shortcut icon of the camera is  
not displayed on “My Network  
Places” of the PC.  
-
Is the Windows component of UPnP added?  
Add the component to the PC in use.  
Images are not displayed or  
not refreshed smoothly.  
Delete temporary internet files as follows.  
1. Select “Internet Options...” under “Tools” on the  
menu bar of Internet Explorer. The “Internet  
Options” window will be displayed.  
2. Click the [Delete Files...] button in the  
“Temporary Internet Files” section on the  
[General] tab.  
-
The firewall function of the anti-virus software may  
be filtering the port of the camera.  
Exclude the port number of the camera from the list  
of the port numbers to be filtered by the anti-virus  
software.  
No indicator lights.  
Is “Off” selected for “Indicator” on the “Basic” page?  
Select “On” for “Indicator”.  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
H.264 images are not  
displayed.  
When “Network Camera View 4S” is deleted from a  
PC on which both the viewer software “Network  
Camera View 3” and “Network Camera View 4” are  
installed, H.264 images may not be displayed.  
In this case, delete “Network Camera View 3” from  
the PC and then install “Network Camera View 4S”.  
When displaying H.264  
-
This may occur due to the display adapter and driver  
combination.  
When this has occurred, first update the driver of the  
display adapter to the latest version.  
If updating the driver does not solve the problem,  
adjust the hardware acceleration as follows.  
The following are descriptions for when Windows XP  
is installed on the PC in use.  
images on two or more web  
browser windows, images  
from two or more cameras are  
displayed in sequence on a  
single browser window.  
1. Right-click on the desktop and select  
“Properties” from the displayed pop-up menu.  
2. Select “Settings” from “Display Properties”, and  
then click the [Advanced] button.  
3. Click the [Troubleshoot] tab and disable the  
DirectDraw acceleration by adjusting the level of  
Hardware acceleration.  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
Cannot connect to the  
wireless router  
Is the camera in an area with no wireless signal, or  
is there a concrete wall or other obstructions  
between the camera and wireless router?  
Check the [Radio wave status] from [Wireless] -  
[Status] on the setup menu, and install the camera  
in an area that is close to the wireless router, has no  
interfering objects, and can easily receive signals.  
VT164W  
VP104W  
-
Did you register the camera's MAC address to  
wireless routers that have MAC address filtering  
activated?  
Register the camera's MAC address to the wireless  
router. You can check the camera’s MAC address  
from the sticker attached to the camera or from the  
MAC address displayed in [Mac address of the  
wireless module] from [Wireless] - [Status] on the  
setup menu.  
Wireless communication is  
unstable  
-
Is the channel used for wireless communication the  
same as another nearby wireless networks?  
Try changing the wireless communication channel  
of the wireless router. For information about  
changing the communications channel, refer to the  
operating instructions included with your wireless  
router.  
VT164W  
VP104W  
Is a cordless telephone or other devices or objects  
causing interference?  
Try moving the cordless telephone or other devices  
or objects causing interference. Refer to [Radio  
wave status] from [Wireless] - [Status] on the setup  
menu, and try moving the camera closer to the  
wireless router or removing objects causing  
interference to make it easier for the wireless signal  
to reach the camera.  
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22 Troubleshooting  
Information Bar  
Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the  
following has occurred. By performing the following solutions, other applications may not be affected.  
When using Internet Explorer 9.0:  
The “Information Bar” (A) expressed in the following symptom and solutions will be displayed on the lower  
side of the Internet Explorer page only when there is information to communicate.  
A
When using Internet Explorer 6.0, Internet Explorer 7.0, or Internet Explorer 8.0:  
The “Information Bar” (B) expressed in the following symptom and solutions will be displayed just below the  
address bar only when there is information to communicate.  
ԙ
Symptom  
Cause/solution  
Reference pages  
The following message is  
displayed on the information  
bar.  
“Pop-up blocked. To see this  
pop-up or additional options,  
click here...” (Internet  
-
Click the information bar and select “Always  
Allow Pop-ups from This Site...”. The dialog  
window saying “Allow pop-ups from this site?” will  
be displayed. Click the [Yes] button.  
Explorer 6, Internet Explorer  
7, or Internet Explorer 8)  
The following message is  
displayed on the information  
bar.  
-
Select [Allow].  
“This webpage wants to run  
the following add-on:  
`WebVideo Module' from  
`Panasonic System Networks  
Co.,Ltd.`.” (Internet Explorer  
9)  
The following message is  
displayed on the information  
bar.  
-
Click the information bar and select “Install  
ActiveX Control”.  
The “Security Warning” window will be displayed.  
Click the [Install] button on the displayed  
“Security Warning” window.  
“This site might require the  
following ActiveX control  
'nwcv4Ssetup.exe' from  
'Panasonic System Networks  
Co.,Ltd.'. Click here to  
install...” (Internet Explorer 6,  
Internet Explorer 7, or Internet  
Explorer 8)  
178  
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22 Troubleshooting  
Symptom  
Cause/solution  
Reference pages  
The following message is  
displayed on the information  
bar.  
-
Select [Install]. The “Security Warning” window  
will be displayed. Click the [Install] button on the  
displayed “Security Warning” window.  
“This webpage wants to install  
the following add-on:  
`nwcv4Ssetup.exe' from  
`Panasonic System Networks  
Co.,Ltd.`.” (Internet Explorer  
9)  
An unnecessary status bar or  
scroll bar is displayed on the  
pop-up window.  
-
Click “Internet Options...” under “Tools” of the  
menu bar of Internet Explorer, and then click the  
[Security] tab. Click “Internet” in the “Select a  
Web content zone to specify its security  
settings:” section. Then, click the [Custom  
Level...] button to open the “Security Setting”  
window. Under “Miscellaneous”, select “Enable”  
for “Allow script-initiated windows without size or  
position constraints”. Click the [OK] button.  
When the warning window is displayed, click the  
[Yes] button.  
Images are not fit in the  
frames.  
-
When “120 DPI” is selected for “DPI setting”, they  
may not be displayed correctly.  
Click the “Settings” tab on the “Properties”  
window of “Screen” (in the control panel), and  
then click the [Advanced] button. Change the  
“DPI setting” as necessary.  
Operating Instructions  
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For U.S. and Canada:  
Panasonic System Communications Company of North America,  
Unit of Panasonic Corporation of North America  
www.panasonic.com/business/  
For customer support, call 1.800.528.6747  
Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A.  
Panasonic Canada Inc.  
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada  
(905)624-5010  
www.panasonic.ca  
For Europe and other countries:  
http://panasonic.net  
Importer's name and address to follow EU rules:  
Panasonic Testing Centre  
Panasonic Marketing Europe GmbH  
Winsbergring 15, 22525 Hamburg F.R.Germany  
© Panasonic System Networks Co., Ltd. 2012  
PGQP1208YA C0312-1042  
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