900MHz Cordless FAX
Model No.
KX-F900
OPERATING
INSTRUCTIONS
Please read these Operating Instructions
before using the unit and save for future
reference.
Contents
Installation and Connection RR p. 8
Initial Preparation RRRRRR p. 14
Basic OperationsRRRRRRR p. 20
Advanced Operations RRRR p. 29
FOR OPERATION ASSISTANCE,
CALL 1-800-HELP-FAX (1-800-435-7329)
¡This product is designed for use in the United States of
America, and may not operate in other countries. (See
page 68 for more details.)
Troubleshooting and
¡Este producto ha sido diseñado para su uso en los
Estados Unidos de América, y puede no funcionar
correctamente en otros países. (Consulte la página
68 para tener más detalles.)
Routine Care RRRRRRRR p. 55
General Information RRRRR p. 64
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For best performance
Battery charge
To power the handset, install the battery (p. 11) and charge it for about 15 hours before initial use (p. 13).
Operating distance/noise
Calls are transmitted between the main unit and the handset using wireless radio waves. For maximum
distance and noise free operation, the recommended main unit location is:
In a HIGH and CENTRAL
location with no obstructions
such as walls.
Away from electrical
appliances such as a TV,
radio, or personal computer.
Raise the
antenna.
3
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Important safety instructions
When using this unit, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock, or personal injury.
following the operating instructions. Adjust
only controls covered by the operating
instructions. Improper adjustment may
require extensive work by an authorized
servicenter.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on
this unit.
3. Unplug this unit from AC outlets before
cleaning. Do not use liquid or aerosol
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example,
near a bath tub, wash bowl, kitchen sink, or
the like.
12. E. If the unit has been dropped or physically
damaged.
12. F. If the unit exhibits a distinct change in
performance.
14. During thunderstorms, avoid using telephones
except cordless types. There may be a remote
risk of an electric shock from lightning.
15. Do not use this unit to report a gas leak, when
in the vicinity of the leak.
5. Place this unit securely on a stable surface.
Serious damage and/or injury may result if the
unit falls.
6. Do not cover slots and openings on the unit.
They are provided for ventilation and
protection against overheating. Never place
the unit near radiators, or in a place where
proper ventilation is not provided.
SAVE THESE INSTRUCTIONS
CAUTION:
To reduce the risk of fire or injury to persons, read
and follow these instructions.
7. Use only the power source marked on the unit.
If you are not sure of the type of power
supplied to your home, consult your dealer or
local power company.
8. For Safety purposes this product is equipped
with a three prong grounded plug. If you do
not have this type of outlet, please have one
installed. Do not use any type of adaptor plug
to defeat this safety feature.
9. Do not place objects on the power cord. Install
the unit where no one can step or trip on the
cord.
10. Do not overload wall outlets and extension
cords. This can result in the risk of fire or
electric shock.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They
may explode. Check with local waste
management codes for special disposal
instructions.
3. Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
4. Exercise care in handling batteries in order not
to short the battery to conductive materials such
as rings, bracelets, and keys. The battery
and/or conductor may overheat and cause
burns.
5. Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and limitations
specified in this manual.
11. Never push any objects through slots in this
unit. This may result in the risk of fire or
electric shock. Never spill any liquid on the
unit.
12. To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an
authorized servicenter when service is
required. Opening or removing covers may
expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric
shock when the unit is subsequently used.
13. Unplug this unit from the wall outlet and refer
servicing to an authorized servicenter when
the following conditions occur:
INSTALLATION:
1. Never install telephone wiring during a lightning
storm.
2. Never install telephone jacks in wet locations
unless the jack is specifically designed for wet
locations.
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
A When the power supply cord or plug is
damaged or frayed.
12. B. If liquid has been spilled into the unit.
12. C. If the unit has been exposed to rain or
water.
WARNING:
To prevent the risk of fire or electrical shock, do
not expose this product to rain or any type of
moisture.
12. D. If the unit does not work normally by
4
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OTHER INFORMATION
Automatic security code setting
Whenever you place the handset on the main unit,
the unit automatically selects one of a million
security codes. These codes help to avoid
unauthorized use of your telephone line by another
cordless telephone.
¡Keep the unit away from electrical noise-
generating devices, such as fluorescent lamps
and motors.
¡The unit should be kept free from dust, high
temperature, and vibration.
¡The unit should not be exposed to direct sunlight.
¡Do not place heavy objects on top of this unit.
¡Do not touch the plug with wet hands.
5
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Table of Contents
Installation and Connection
Location of controls RRRRRRRRRRRRRRRRRRRRRRRRR
8
Installing your unit RRRRRRRRRRRRRRRRRRRRRRRRRR 10
Connections RRRRRRRRRRRRRRRRRRRRRRRRRRRR 12
Battery charge RRRRRRRRRRRRRRRRRRRRRRRRRRR 13
Initial Preparation
Setting the date, time, logo and facsimile telephone number RRRRRRR 14
Adjusting volumes RRRRRRRRRRRRRRRRRRRRRRRRRR 17
Selecting the receive mode RRRRRRRRRRRRRRRRRRRRRR 18
Basic Operations
Making/answering voice calls RRRRRRRRRRRRRRRRRRRRR 20
Making calls with the handsetRRRRRRRRRRRRRRRRRRRR 20
Answering calls with the handset RRRRRRRRRRRRRRRRRR 20
Making calls with the main unit RRRRRRRRRRRRRRRRRRR 21
Answering calls with the main unitRRRRRRRRRRRRRRRRRR 21
Transmitting documents RRRRRRRRRRRRRRRRRRRRRRR 22
Receiving documents RRRRRRRRRRRRRRRRRRRRRRRR 24
Making a copy RRRRRRRRRRRRRRRRRRRRRRRRRRR 28
Advanced Operations
Automatic dialing
Storing phone numbers for automatic dialing RRRRRRRRRRRRRR 29
Storing phone numbers in the main unit RRRRRRRRRRRRRRR 29
Storing phone numbers in the handset RRRRRRRRRRRRRRRR 30
Making voice calls using automatic dialing RRRRRRRRRRRRRRR 31
Dialing with the handset RRRRRRRRRRRRRRRRRRRRRR 31
Dialing with the main unitRRRRRRRRRRRRRRRRRRRRRR 31
Transmitting documents using automatic dialingRRRRRRRRRRRRR 32
Electronic telephone directoryRRRRRRRRRRRRRRRRRRRRR 33
Telephone
Intercom between the handset and the main unit RRRRRRRRRRRR 34
Transferring a call using intercom RRRRRRRRRRRRRRRRRRR 35
Voice contact (talking to the caller during or after fax reception or transmission) R 36
TONE, FLASH and PAUSE buttons RRRRRRRRRRRRRRRRRR 37
6
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Facsimile transmission
Polling (retrieving fax documents) RRRRRRRRRRRRRRRRRRRR 38
Delayed transmission (sending a fax at a later time) RRRRRRRRRRRR 39
Sending documents overseasRRRRRRRRRRRRRRRRRRRRR 40
Changing the logo print position RRRRRRRRRRRRRRRRRRRR 40
Facsimile reception
Remote fax receiving (using an extension to receive a fax message) RRRRR 41
Junk mail prohibitor (preventing the reception of unwanted fax documents) RRR 42
Receiving with distinctive ring service RRRRRRRRRRRRRRRRR 43
Signaling your pager that you have received a fax document RRRRRRR 44
Setting the friendly reception RRRRRRRRRRRRRRRRRRRRR 45
Others
Using an external telephone answering machine RRRRRRRRRRRR 46
Changing the display contrastRRRRRRRRRRRRRRRRRRRRR 50
Resetting the advanced features RRRRRRRRRRRRRRRRRRR 50
Summary of user programmable featuresRRRRRRRRRRRRRRRR 51
Printing reports and lists RRRRRRRRRRRRRRRRRRRRRRR 52
Troubleshooting and Routine Care
Error messages on the display RRRRRRRRRRRRRRRRRRRR 55
Before requesting help RRRRRRRRRRRRRRRRRRRRRRRR 56
Clearing a recording paper jam RRRRRRRRRRRRRRRRRRRR 59
Clearing a document jamRRRRRRRRRRRRRRRRRRRRRRR 60
Adjusting the feeder pressure RRRRRRRRRRRRRRRRRRRRR 60
Optional spare battery RRRRRRRRRRRRRRRRRRRRRRRR 61
Cleaning the unit RRRRRRRRRRRRRRRRRRRRRRRRRR 63
General Information
FCC informationRRRRRRRRRRRRRRRRRRRRRRRRRRR 64
Limited warranty RRRRRRRRRRRRRRRRRRRRRRRRRR 65
Service center directory RRRRRRRRRRRRRRRRRRRRRRR 66
Information for usersRRRRRRRRRRRRRRRRRRRRRRRRR 67
Accessory order information RRRRRRRRRRRRRRRRRRRRR 67
SpecificationsRRRRRRRRRRRRRRRRRRRRRRRRRRRR 68
Speed dialer list for the main unit RRRRRRRRRRRRRRRRRRR 69
Memory station list for the handset RRRRRRRRRRRRRRRRRR 69
Index RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 71
7
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Location of controls
Handset
Antenna
INTERCOM indicator
(p. 34)
INTERCOM
(p. 34)
TALK/BATT (Battery)
LOW indicator
(p. 13, 20, 30)
TALK (p. 20)
AUTO (p. 30, 31)
FLASH
(p. 37)
TONE (p. 37)
PROGRAM (p. 30)
VOLUME/RINGER
(p. 17)
CH (p. 20)
REDIAL/PAUSE
(p. 20, 37)
Charge contacts (p. 63)
8
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Main unit
Front view
Antenna
Battery charger (beneath
the cover) (p. 61)
Document entrance
Spare battery
cover (p. 11, 61)
Paper stacker (p. 11)
Charge contacts
(p. 63)
Document feeder
tray (p. 22)
Document guide(s)
(p. 22)
S
P
A
R
E
C
H
A
R
G
E
C
H
A
R
G
E
Microphone (p. 21)
Front lid open button
(p. 60)
CHARGE indicator
SPARE CHARGE indicator
Document exit
Control panel
HELP (p. 12)
DIRECTORY
Display panel RESOLUTION (p. 22)
Direct call stations
LOWER (p. 29, 31, 32)
MENU
(p. 31, 32, 33)
Dial keypad
ABC
DEF
1
2
3
GHI
JKL
MNO
1
6
2
7
3
8
4
5
6
4
9
5
LOWER
10
PRS
TUV
WXY
HELP
DIRECTORY
MENU
RESOLUTION
7
8
9
IN USE
AUTO RECEIVE
FAX
OPER
LOCATOR/
INTERCOM
0
TONE
SET
START/COPY/
STOP
FLASH REDIAL/PAUSE
MUTE
RINGER
SP-PHONE
VOLUME
SP-PHONE
MIC
VOLUME
(p. 17)
START/COPY/SET
AUTO RECEIVE
(p. 18)
MUTE
(p. 21)
FLASH
(p. 37)
STOP
SP-PHONE
(p. 21, 36)
TONE
(p. 37)
REDIAL/PAUSE
LOCATOR/INTERCOM (p. 34, 35)
IN USE indicator (p. 34)
(p. 21, 37)
9
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Installing your unit
Installing the recording paper
A Open the back lid by lifting up the tabs
B
1
located on both sides.
B Install a recording paper roll in the main
unit.
Tab
A
¡Make sure that the shiny side of the
paper is facing down and there is no
slack, tape, or glue residue on the paper
roll.
correct
incorrect
Insert the leading edge of the recording paper
between the recording paper roller and the
silver plate.
Recording paper roller
2
3
Silver plate
Close the back lid by gently pressing down
on both ends.
Note:
¡Only use the included roll of paper or specified recording paper, or else the print quality may be affected
and/or excessive thermal head wear may occur.
¡The beginning of some recording paper rolls are secured with glue or tape.
Cut approximately 150 mm (6 inches) from the new roll of paper prior to installation.
¡To order recording paper, see page 67.
10
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Installing the paper stacker
Install the paper stacker.
Paper stacker
Installing the spare battery cover on the main unit
Close the spare battery cover.
Spare battery cover
Installing the battery in the handset
Install the battery as shown observing the
1
proper polarity.
Battery
Install the battery cover.
2
Battery cover
11
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Connections
Connect to
“LINE”.
Dialing mode switch:
Set to TONE.
DIALING MODE
¡If you cannot dial,
set to PULSE.
Power cord
TONE
PULSE
Telephone line cord
Single telephone line
(RJ11C)
Line surge
(protector )
Power outlet
(120 V, 60 Hz)
Power surge
protector
(
)
Note:
¡For additional equipment protection, we recommend the use of a surge protector. The following types are
available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE
MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
¡You can connect an extension phone or a telephone answering machine to the unit after removing the tab on
the external telephone jack (EXT). See page 46.
¡When you operate this product, the power outlet should be near the product and easily accessible.
Helpful hint:
¡If assistance is needed, press (HELP). The unit will print a quick reference.
(HELP)
12
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Battery charge
Place the handset on the main unit for about 15 hours.
¡The CHARGE indicator lights.
Handset
CHARGE indicator
Recharge
When the TALK/BATT LOW indicator flashes
slowly or the unit beeps intermittently, recharge the
battery.
If you do not want to wait until the battery is
fully recharged, we recommend you purchase
an optional spare battery (page 61).
TALK/BATT LOW
indicator
Standard battery life
If your Panasonic battery is fully charged;
While in use (TALK)
Up to about 4.5 hours
Up to about 14 days
While not in use (Stand-By)
¡Battery life may vary depending on usage conditions and ambient temperature.
¡Clean the handset and the main unit charge contacts with a dry soft cloth once a month, or the battery
may not charge properly (see page 63).
¡Once the battery is fully charged, you do not have to place the handset on the main unit until the TALK/BATT
LOW indicator flashes slowly.
¡The battery cannot be overcharged.
13
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Setting the date, time, logo and facsimile
telephone number
Before using your unit, program the correct date and time, your logo and your facsimile telephone
number.
This information will be printed on the top of each page transmitted from your unit.
To change the print position, see page 40.
Setting the date and time
Press (MENU).
Dial keypad
(MENU)
1
SYSTEM SET UP
Press K, then @ A.
1
4
7
2
5
8
0
3
6
9
2
SET DATE & TIME
Press (START/COPY/SET).
3
4
Enter the correct month/day/year/hour/minute
by selecting each 2 digits.
(STOP)
Then press J for AM or K for PM.
Example: Aug. 10 1996, 3:00PM
Press @H A@ IF @C
(START/COPY/SET)
@@, then press K for PM.
Note:
¡If you make a mistake while programming,
press (STOP) then make corrections.
¡The accuracy of the clock will be
Press (START/COPY/SET).
5
6
approximately L60 seconds a month.
Press (MENU).
Setting your logo
Usually the logo is a company, division or personal name in an abbreviated form.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then @ B.
2
YOUR LOGO
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
LOGO=
Enter your logo up to 30 characters.
4
5
¡Refer to the instructions on page 15.
(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU).
6
14
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How to enter characters and symbols
The dial keypad and the direct call stations can be used as character input keys and command keys. Pressing
0–9 and direct call station 1 will alternately select a character as shown below.
Number of times
Keys
1
1
2
[
3
]
4
{
5
}
6
+
c
f
7
–
2
3
4
5
6
r
8
9
10
11
12
13
1
2
3
4
5
6
7
8
9
0
/
=
,
.
_
'
A
D
G
J
B
E
H
K
N
Q
U
X
(
C
F
I
a
d
g
j
b
e
h
k
i
L
O
R
V
Y
)
l
M
P
T
W
0
m
S
t
n
p
u
w
>
U
o
q
v
x
!
s
7
8
y
"
Z
<
|
z
#
’
9
$
%
&
¥
1
6
:
;
?
@
^
¢
2
INSERT key (Used to insert one character or one space.)
SPACE key (Used to replace one character with a space.)
DELETE key (Used to delete one character.)
7
4
9
5
10
¤ key (Used to move the cursor to the right.)
⁄ key (Used to move the cursor to the left.)
For example, when entering “Mike” as your logo:
Press F.
Press E five times.
1
3
4
LOGO=M
LOGO=Mik
Press D six times.
Press C five times.
2
LOGO=Mi
LOGO=Mike
Note:
¡If you use the same number key continuously to enter the next character, press K to move the cursor.
To correct a mistake while
programming
To see the layout of the direct call
station keys
Use K and J to move the cursor to the incorrect
Remove the directory card cover with a pencil or
similar object and turn the directory card over.
character, then make the correction.
or
Press (STOP) to delete the character to the left of
the cursor.
15
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Setting your facsimile telephone number
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then @ C.
2
YOUR TEL NO.
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
4
NO.=
Enter your facsimile telephone number up to
20 digits.
¡The K button inserts a space and the J
button a “+”.
(STOP)
(START/COPY/SET)
¡If you make a mistake, press (STOP) to
delete the wrong number to the left of the
cursor.
Press (START/COPY/SET).
5
6
Press (MENU).
16
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Adjusting volumes
Main unit
»
»
Ringer volume
3 levels (high/low/off) are available.
Press (VOLUME) (Z/Y) while the unit is idle.
»
To turn the ringer off:
1. Press (VOLUME) (Z) repeatedly.
¡The following message will be shown.
RINGER OFF=OK?
»
»
2. Press (START/COPY/SET).
While the ringer volume is set to off:
The display will show the following message and the
unit will not ring when receiving a call.
(VOLUME)
RINGER OFF
(START/COPY/SET)
»
»
Speaker volume
8 levels (high to low) are available.
Press (VOLUME) (Z/Y) while using the
speakerphone.
Handset
»
»
Ringer volume
3 levels (high/low/off) are available.
Be sure the TALK/BATT LOW indicator light is off.
To set to high or low:
Press (VOLUME/RINGER).
TALK/BATT LOW
indicator
»
»
To turn the ringer off:
While pressing (VOLUME/RINGER), press @ until
2 beeps sound.
To turn the ringer on:
Press (VOLUME/RINGER).
¡The ringer sounds at the high level.
»
»
Handset volume
2 levels (high/normal) are available.
Press (VOLUME/RINGER) while talking.
J
@
(VOLUME/RINGER)
»
»
Selecting the ringer tone (2 types)
When the TALK/BATT LOW indicator light is off,
press (VOLUME/RINGER), then press J within
5 seconds. The selected ringer tone sounds.
17
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Selecting the receive mode
This unit has two types of receive modes; AUTO RECEIVE and MANUAL RECEIVE.
—When you are unable to answer, set the AUTO RECEIVE mode.
—When you are available, set the MANUAL RECEIVE mode.
Press (AUTO\RECEIVE) to switch to the desired mode.
AUTO RECEIVE
FAX
AUTO RECEIVE
FAX
AUTO RECEIVE
FAX
» AUTO RECEIVE mode
» MANUAL RECEIVE mode
The FAX indicator light goes on.
The FAX indicator light goes off.
FAX mode: (pre-selected setting)
Select this mode when you use the unit solely
as a fax machine (see page 25).
TEL mode: (pre-selected setting)
Select this mode when you wish to answer all
calls manually.
FAX MODE
TEL MODE
Display:
Display:
¡When no one answers an incoming call by 15
rings, the unit will temporarily activate the fax
function to receive documents.
¡You can select the EXT.TAM mode instead of the
FAX mode as an AUTO RECEIVE mode (page 19).
EXT.TAM mode:
¡You can select the TEL/FAX mode instead of the
TEL mode as a MANUAL RECEIVE mode
(page 19).
Select this mode when you connect a telephone
answering machine to the external telephone
(EXT) jack and leave the home or office (see
page 46).
TEL/FAX mode:
Select this mode when you are near the unit
and do not want to hear the unit ring when
faxes are received but wish to answer voice
calls (see pages 26, 27 and 28).
EXT.TAM MODE
Display:
¡If your external telephone does not have an
answering/recording feature, do not select this
mode. We recommend that you select the
TEL mode.
TEL/FAX MODE
Display:
Note:
¡Regardless of the mode you select, you can always place calls and send faxes.
18
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Changing the setting of the AUTO RECEIVE mode
You can select either FAX mode (pre-selected setting) or EXT.TAM mode in the AUTO RECEIVE mode.
If you want to change the setting, follow the steps below.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then @ E.
2
AUTO RECEIVE
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
MODE=FAX
[LM]
Press (‹) or (›) to select the desired
4
5
6
setting.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU)
Changing the setting of the MANUAL RECEIVE mode
You can select either TEL mode (pre-selected setting) or TEL/FAX mode in the MANUAL RECEIVE mode.
If you want to change the setting, follow the steps below.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then @ H.
2
MANUAL RECEIVE
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
MODE=TEL
[LM]
Press (‹) or (›) to select the desired
4
5
6
setting.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU)
19
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Making/answering voice calls
Making calls with the handset
Press (TALK).
¡The TALK/BATT LOW indicator lights.
1
Dial a phone number.
TALK/BATT LOW
indicator
2
3
¡If you misdial, hang up and dial again.
To hang up, press (TALK) or place the
handset on the main unit.
¡The indicator light goes out.
(TALK)
To redial the last number
Press (TALK), then press (REDIAL/PAUSE).
Dial keypad
(REDIAL/PAUSE)
(CH)
Note:
¡If an alarm tone sounds in step 1, move towards
the main unit or place the handset on the main
unit. Then try again.
Answering calls with the handset
If the handset is off the main unit, press
(TALK)
1
(TALK).
¡You can also answer a call by pressing any
dialing button 0 to 9, *, or # (—Any key
talk).
OR
OR
If on the main unit, just lift it.
To hang up, press (TALK) or place the
2
handset on the main unit.
If noise interferes with the
conversation
Lighted keypad
The dialing buttons will light while dialing and flash
when a call is received.
The lights will go out about 10 seconds after
dialing or answering the call.
Press (CH) to select a clear channel or move
closer to the main unit.
20
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Making calls with the main unit
Dial keypad
Press (SP-PHONE).
1
¡The SP-PHONE indicator lights.
Dial a phone number.
2
¡If you misdial, hang up and dial again.
When the other party answers, speak into the
3
4
microphone.
To hang up, press (SP-PHONE).
¡The indicator light goes out.
(VOLUME)
(SP-PHONE)
and indicator
(MUTE)
(REDIAL/PAUSE)
Microphone
To redial the last number
Press (SP-PHONE), then press (REDIAL/PAUSE).
¡If the line is busy, the unit will automatically redial
the number up to 14 times.
Answering calls with the main unit
When the unit rings, press (SP-PHONE).
1
Speak into the microphone.
2
3
To hang up, press (SP-PHONE).
(SP-PHONE)
(MUTE)
Microphone
(VOLUME)
Voice muting
Hints for speakerphone operation
Using this feature, the other party cannot hear you
but you can hear them.
¡Use the speakerphone in a quiet room.
¡If the other party has difficulty hearing you, adjust
the volume using (VOLUME).
1. Press (MUTE) during a telephone conversation.
¡If you and the other party speak at the same
time, parts of your conversation will be lost.
¡While using the speakerphone, if the handset is
on the main unit, you may switch to the handset
by lifting it up.
<MUTE>
2. To resume the conversation, press (MUTE)
again.
21
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Transmitting documents
Documents you can send
Minimum size
Maximum size
Effective scanning area
Document weight
Single sheet:
Scanned
area
45 to 90 g/m2 (12 to 24 lb.)
Multiple sheets:
60 to 75 g/m2 (16 to 20 lb.)
128 mm
4 mm
(5w)
208 mm (83⁄16w)
Paper width
216 mm (81⁄2w)
216 mm
(81⁄2w)
Note:
¡Remove clips, staples or other similar fastening objects.
¡Check that ink, paste or correction fluid has dried.
¡Do not send the following types of documents. Use copies for fax transmission.
—Chemically treated paper such as carbon or carbonless duplicating paper
—Electrostatically charged paper
—Heavily curled, creased or torn paper
—Paper with a coated surface
—Paper with a faint image
—Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)
Loading documents
Open the document feeder tray.
Document feeder tray
1
2
Document
guides
Insert the documents FACE DOWN until a beep
tone is heard.
¡The unit can accept up to 15 sheets of paper at a
time.
FACE DOWN
Adjust the document guides to the width of the
document.
3
4
Press (RESOLUTION) repeatedly to the desired
setting.
For printed or
STANDARD
typewritten originals
with normal-sized
characters.
(RESOLUTION)
Note:
For originals with small
FINE
¡Using the fine, super fine or half tone setting
will increase transmission time.
¡If the resolution setting is changed during
feeding, it will be effective from the next
sheet.
printing.
For originals with
minute printing.
SUPER FINE
For originals containing
photographs, shaded
drawings, etc.
HALF TONE
¡The super fine resolution only works with
other compatible machines.
22
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Transmitting documents manually
Insert the documents FACE DOWN until a
1
2
beep tone is heard.
FACE DOWN
Press (SP-PHONE), then dial a phone
number.
¡If you misdial, hang up and dial again.
OR
Press (TALK) on the handset, then dial a
phone number.
¡If you misdial, hang up and dial again.
When a fax tone is heard, press
3
(START/COPY/SET) on the main unit.
(SP-PHONE)
(START/COPY/SET)
Dial keypad
(TALK)
Note:
¡If the other party answers your call, ask them to
start receiving a fax, then press your
(START/COPY/SET).
¡The unit will automatically end the transmission
after the last sheet is transmitted.
Dial keypad
Transmitting documents with fewer procedures
Insert the documents FACE DOWN until a
1
2
3
beep tone is heard.
Dial a phone number.
FACE DOWN
¡If you misdial, press (STOP) and dial again.
Press (START/COPY/SET).
¡The unit will start to dial and transmit the
documents.
Fax auto redial
¡If there is no answer or the line is busy, the
unit will automatically redial the number up to
5 times. This feature is available when you
transmit documents with fewer procedures,
automatic dialing (p. 32), delayed transmission
(p. 39) and receive polling (p. 38).
(STOP)
(START/COPY/SET)
Dial keypad
To cancel redialing, press (STOP).
To send 16 or more sheets at a
time
Insert the first 15 sheets of the document. Add the
extra sheets (up to 15) before the last sheet is fed
into the unit.
To stop transmission
Press (STOP).
¡To eject the document, press (STOP) again.
23
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Receiving documents
Receiving fax documents manually
Answering with the main unit
Press (SP-PHONE) to answer the call.
1
When:
2
—document reception is required,
—a slow beep is heard, or
—no sound is heard,
press (START/COPY/SET).
¡The recording paper will print out face side
down.
(SP-PHONE)
(STOP)
(START/COPY/SET)
Answering with the handset
(TALK)
Press (TALK) to answer the call.
1
J
When:
2
—document reception is required,
—a slow beep is heard, or
—no sound is heard,
press J J.
K
¡If your line has a rotary pulse dial service,
press J 3 times.
OR
Press (START/COPY/SET) on the main unit.
¡You can stop the reception from the
handset by pressing K within 3 seconds
after hearing 3 beeps.
(STOP)
(START/COPY/SET)
Friendly reception
To stop reception
When you answer the call and hear a slow beep,
the unit will automatically start reception even if
you do not press (START/COPY/SET) or the J
button on the handset.
On the main unit:
Press (STOP).
From the handset:
Press K within 3 seconds after pressing J twice
or after pressing (START/COPY/SET) on the main
unit.
¡If this feature is not required, set to OFF (see
page 45).
24
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Receiving fax documents only (FAX mode)
When you turn on the AUTO RECEIVE mode that is set to FAX, the unit will work only as a facsimile machine.
The main unit will automatically answer all calls and generate fax tones to the callers.
Callers will hear fax tones and will only be able to transmit faxes.
Setting up the unit for fax reception
Set the AUTO RECEIVE mode to FAX (see
1
2
page 19).
Turn on the AUTO RECEIVE mode by
pressing (AUTO\RECEIVE) until the FAX
indicator light goes on.
¡The display shows the following message.
FAX MODE
(AUTO\RECEIVE)
Setting the FAX mode ring count
This feature determines the number of rings after which the unit answers a call in the FAX mode.
You can choose from 1 to 4 rings.
Helpful hints:
¡To answer a call before the unit does, increase the number of rings.
¡If you find receiving faxes from machines with an automatic transmission feature difficult, decrease the
number of rings.
Press (MENU).
1
SYSTEM SET UP
FAX RING
Dial keypad
(MENU)
Press K, then @ G.
2
3
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
RING=1
[LM]
Press (‹) or (›) to select the desired
4
5
6
number.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU).
Note:
¡If an extension telephone with a caller ID or call
display feature is connected to the same line, set
the number of rings to more than 2.
25
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Receiving both voice and fax calls (TEL/FAX mode)
Use this mode when you wish to receive voice calls with ring but do not want to hear the unit ring when faxes
are received.
When a call is received, the unit will work as follows.
A call is received.
The main unit will automatically answer a call without ringing.
(At this point, a telephone fee will be charged to the caller.)
If extension telephones are connected, they will only ring before the call is answered. \1
The main unit will now distinguish between a voice and fax call by detecting the calling
tone.
Fax call
Voice call
The main unit and the handset will start
to ring. \2
The main unit will receive a document.
While ringing, the unit will emit a different
ring back tone to the calling party.
Silent ring fax recognition system
Answer the call using the speakerphone
or the handset.
¡If you do not answer the call, the main
unit will switch to the fax.
\1 The number of rings can be changed. See page 27.
\2 The number of rings can be changed. See page 28.
Note:
¡Some fax messages that are transmitted manually may not send a calling tone. These calls must be
manually received.
26
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Setting up the unit
Set the MANUAL RECEIVE mode to
1
2
TEL/FAX (see page 19).
Make sure that the AUTO RECEIVE mode is
turned off.
¡If the FAX indicator light is on, press
(AUTO\RECEIVE) to turn off the AUTO
RECEIVE mode.
AUTO RECEIVE
FAX
Setting the TEL/FAX mode ring count
This feature determines the number of rings after which the unit automatically answers a call in the TEL/FAX
mode.
You can choose from 1 to 4 rings.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then @ I.
2
TEL/FAX RING
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
RING=1
[LM]
Press (‹) or (›) to select the desired
4
5
6
number.
Press (START/COPY/SET).
(‹)
(›)
(START/COPY/SET)
Press (MENU).
Note:
¡If an extension telephone with a caller ID or call
display feature is connected to the same line, set
the number of rings to more than 2.
27
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Setting the silent fax recognition ring count
When a fax call is received in the TEL/FAX mode, the unit will automatically activate the fax function without
ringing. If the unit detects a voice call, it will ring. You can choose from 3 to 6 rings.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then C @.
2
SILENT FAX RING
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
RING=3
[LM]
Press (‹) or (›) to select the desired
4
5
6
number.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU).
Making a copy
Any transmittable document can be copied (see page 22).
Insert the documents (up to 15 sheets) FACE
1
2
DOWN until a beep tone is heard.
FACE DOWN
Press (START/COPY/SET).
Note:
¡When copying, the unit will automatically select
FINE resolution. To change the resolution, press
(RESOLUTION).
¡You can make or receive a voice call while
making a copy.
(STOP)
(RESOLUTION)
(START/COPY/SET)
To stop copying
Press (STOP).
28
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Storing phone numbers for automatic dialing
Storing phone numbers in the main unit
The unit’s memory allows you to use both one-touch dialing and speed dialing for rapid access to your most
frequently dialed numbers.
One-touch dialing: The main unit is equipped with 5 direct call station keys, each of which is divided into an
upper station and a lower station.
Speed dialing:
The main unit is equipped with 50 additional dialing stations. These stations are assigned
to 2-digit numbers (00–49).
Press (MENU) until the following message is
displayed.
(DELETE)
Direct call stations
1
2
Speed dial
stations
STORE TEL NO.
(MENU)
(SECRET)
a: Programming for one-touch dialing:
For upper stations (1–5)
Press one of the direct call station keys.
1
4
7
2
5
8
0
3
6
9
For lower stations (6–10)
Press (LOWER), then press one of the
direct call station keys.
b: Programming for speed dialing:
Press K, then press the desired 2-digit
number (00–49).
(LOWER)
(STOP)
(HYPHEN)
Enter the phone number up to 30 digits in
length.
¡To enter a hyphen in a phone number,
press (LOWER).
(START/COPY/SET)
3
4
Press (START/COPY/SET).
NAME=
Enter the station name, up to 10 characters,
by following the instructions on page 15.
5
6
Press (START/COPY/SET).
Helpful hint:
¡To program other stations, repeat steps 2 to
¡To confirm stored phone numbers and station
names, print a telephone number list (see page
52).
6.
Press (STOP).
7
To keep whole or part of the
phone number secret
To erase a stored number and
station name
Press (SECRET) (direct call station 3) before and
after the number you wish to keep secret.
¡The phone number will not appear on the display
and on the telephone number list.
Press (STOP) in step 3 to clear the phone number.
Press (DELETE) (direct call station 5) repeatedly
in step 5 until all of the characters are erased.
Then, press (START/COPY/SET).
¡Pressing (SECRET) once counts as two digits.
29
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Storing phone numbers in the handset
You can store up to 10 phone numbers in the handset. The dialing buttons (0 to 9) function as memory
stations. The TALK/BATT LOW indicator light must be off.
Press (PROGRAM).
¡The TALK/BATT LOW indicator flashes.
1
Enter a phone number up to 16 digits.
2
¡If you misdial, press (PROGRAM) to end
storing, then repeat from step 1.
Press (AUTO).
TALK/BATT LOW
indicator
3
Press a memory station number (0 to 9).
4
¡A confirmation tone sounds (see below).
¡To store other numbers, repeat steps 1
through 4.
(AUTO)
Memory station
number
Note:
¡Numbers stored in the handset can only be
dialed by the handset.
(PROGRAM)
What the confirmation tone
means
To erase a stored number
1. Press (PROGRAM).
1 beep: The new number is stored.
2 beeps: The number is the same as a
previously stored one.
2. Press (AUTO) and the memory station number
(for the phone number to be erased).
30
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Making voice calls using automatic dialing
Dialing with the handset
Press (TALK).
1
2
Press (AUTO).
Press the memory station number (0 to 9).
3
¡The stored number is dialed.
(TALK)
(AUTO)
Memory station
number
Dialing with the main unit
Press (SP-PHONE).
1
2
Speed dial
stations
Direct call
stations
a: Using one-touch dialing:
For upper stations (1–5)
(DIRECTORY)
Press the desired direct call station key.
For lower stations (6–10)
Press (LOWER), then press the desired
direct call station key.
b: Using speed dialing:
Press (DIRECTORY), then press K and
the desired 2-digit number (00–49).
(LOWER)
(SP-PHONE)
31
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Transmitting documents using automatic
dialing
Direct call
stations
Insert the documents FACE DOWN.
1
a: Using one-touch dialing:
2
For upper stations (1–5)
Press the desired direct call station key.
FACE DOWN
For lower stations (6–10)
Press (LOWER), then press the desired
direct call station key.
b: Using speed dialing:
Press (DIRECTORY), then press K and
the desired 2-digit number (00–49).
(DIRECTORY) (LOWER)
Speed dial
stations
32
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Electronic telephone directory
The station names stored in the main unit’s memory are automatically registered into the electronic telephone
directory in alphabetical order. You can make a fax or voice call by selecting the desired station name on the
display.
If you wish to send a fax, insert the documents into the document tray first.
Press (DIRECTORY).
1
SELECT INDEX
Dial keypad
Press the dial key in which the first initial of
the station name is assigned (see the index
table below).
2
FACE DOWN
Example: To search a name with initial “N”:
Press F repeatedly until the first
station name with initial “N” is
displayed. Press (›) until the
desired name is displayed.
OR
Press (‹) or (›) repeatedly until the desired
(‹)
(›)
name is displayed.
(DIRECTORY)
Press (START/COPY/SET).
¡The unit will start dialing.
¡If a document is fed into the unit, the unit
will start transmission.
3
(START/COPY/SET)
Dial
key
Dial
key
Index
Index
1
2
3
4
5
6
1
7
8
P, Q, R, S, 7
T, U, V, 8
W, X, Y, Z, 9
0
A, B, C, 2
D, E, F, 3
G, H, I, 4
J, K, L, 5
M, N, O, 6
9
0
*
#
Other symbols
(Used for speed
dialing)
33
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Intercom between the handset and the main
unit
A 2-way intercom is available between the handset and the main unit.
Paging the main unit from the handset
Handset:
1
2
Press (INTERCOM), then talk.
¡The INTERCOM indicator lights.
Main unit:
INTERCOM
indicator
When the other party’s voice is heard,
answer through the microphone.
¡During the intercom, the main unit’s display
shows;
(INTERCOM)
INTERCOM CALL
Handset:
3
To end the intercom, press (INTERCOM).
Microphone
Paging the handset from the main unit (handset locator)
Using this feature, you can locate the handset if misplaced.
Main unit:
1
Press (LOCATOR/INTERCOM).
¡The IN USE indicator lights.
¡The handset beeps for 1 minute.
¡To stop paging, press
(LOCATOR/INTERCOM) again.
Microphone
(SP-PHONE)
Handset:
Press (INTERCOM) to answer.
2
3
Main unit:
Speak into the microphone.
(TALK)
(VOLUME)
¡During the intercom, the main unit’s display
(LOCATOR/INTERCOM)
(INTERCOM)
shows;
and IN USE indicator
INTERCOM CALL
Handset:
4
To end the intercom, press (INTERCOM).
During the intercom
¡Intercom calls can only be ended by the handset.
¡If the handset user has difficulty hearing the main unit user, decrease the speaker volume by pressing
(VOLUME) (Z).
¡If two tones sound, an incoming call has been received. To answer, press (TALK) on the handset or
(SP-PHONE) on the main unit. The intercom is ended.
34
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Transferring a call using intercom
The intercom can be used during a call. This feature enables you to transfer the call between the handset and
the main unit.
From the handset to the main unit
Handset:
1
2
3
During a call, press (INTERCOM), then talk.
¡The call is put on hold.
Main unit:
When the paging party’s voice is heard,
answer through the microphone.
INTERCOM
indicator
(INTERCOM)
(TALK)
Main unit:
To answer the call, press (SP-PHONE).
¡The transfer is completed.
¡The handset user can join the conversation
by pressing (TALK).
Microphone
(SP-PHONE)
From the main unit to the handset
Main unit:
1
During a call, press
(LOCATOR/INTERCOM).
¡The call is put on hold.
Handset:
2
3
Press (INTERCOM) to answer the page.
Handset:
To answer the call, press (TALK).
¡The transfer is completed.
¡The main unit user can join the
conversation by pressing (SP-PHONE).
(SP-PHONE)
(LOCATOR/INTERCOM)
(TALK)
(INTERCOM)
35
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Voice contact
(talking to the caller during or after fax reception or
transmission)
You can have a voice conversation with the same call after the fax message is completed. This will save the
extra expense and time of making another call.
This feature works only when the other party’s unit is equipped with a voice contact feature.
Initiating voice contact
Press (SP-PHONE) while transmitting or
1
receiving documents.
VOICE STANDBY
FACE DOWN
¡Your unit will call the other party with a
distinctive ring.
When the other party answers, the unit will
emit a distinctive ring.
Press (SP-PHONE).
2
OR
Press (TALK) on the handset to start talking.
(SP-PHONE)
(TALK)
¡If you initiate voice contact during transmission,
you can talk after all the documents have been
transmitted.
¡If you initiate voice contact during reception, you
can talk after the current page of the document is
received.
¡If the other party does not answer, the line will be
disconnected.
Receiving a request for voice contact
If the other party initiates voice contact, your unit will emit a distinctive ring after transmission or reception is
completed.
When the distinctive ring is heard, press (SP-PHONE) on the main unit or press (TALK) on the handset, then
start speaking.
Note:
¡If you do not answer within 10 seconds of hearing the distinctive ring, the line will be disconnected.
36
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TONE, FLASH and PAUSE buttons
TONE button
(TONE)
The TONE (*) button is used for rotary pulse dial
services and allows you to temporarily change
from pulse to tone mode during a dialing operation.
When you hang up, the unit will automatically
return to pulse mode.
1
4
7
2
5
8
0
3
6
9
FLASH button
The FLASH button functions as the hookswitch on
a regular phone. If you misdial or dial another
phone number, press the FLASH button firmly.
(PAUSE)
(FLASH)
The FLASH button also allows you to use special
features of a host exchange (if connected) or local
telephone company services such as call waiting.
For further details, contact your local telephone
company.
Entering pauses
If the REDIAL/PAUSE button is pressed during
dialing, a pause will be inserted.
Example-1: When your unit is connected to a host
exchange, insert a pause to get an
outside line.
(FLASH)
9
PAUSE
Phone number
(TONE)
Line access code
(PAUSE)
Example-2: If transmission errors occur when
making an overseas transmission,
add two pauses at the end of the
phone number.
International
access code
Country
code
Phone
number
PAUSE
PAUSE
Note:
¡TONE, FLASH and PAUSE can be stored into a
phone number for automatic dialing.
37
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Polling
(retrieving fax documents)
The polling feature allows you to receive a document from another compatible machine where you pay for the
call as opposed to the document being sent to you, thereby saving the other party call charges.
Receive polling
To place a call and recover a document from another machine, follow the steps below. Make sure that no
documents have been fed into your unit and that the other party’s machine is ready for your call.
Press (MENU) until the following is displayed.
(MENU)
1
2
3
POLLING
Press (START/COPY/SET).
NO.=
Enter the phone number by using one-touch
dialing, speed dialing, full number dialing or
the electronic telephone directory (see page
33).
Press (START/COPY/SET).
Dial keypad
4
(START/COPY/SET)
Transmit polling
A document stored in your unit can be recovered by another party’s machine.
To let other machines retrieve documents loaded on your unit, proceed as follows.
Insert the documents FACE DOWN.
1
2
Press (MENU) until the following is displayed.
FACE DOWN
POLLED
Press (START/COPY/SET).
3
MODE=OFF [ÿŸ]
Press (‹) or (›) to select “ON”.
4
MODE=ON
[ÿŸ]
¡If this feature is not required, select “OFF”.
(‹) (›) (MENU)
(START/COPY/SET)
Press (START/COPY/SET).
5
POLLED ON
Note:
¡When delayed transmission (page 39) is set to
ON, transmit polling is not available.
38
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Delayed transmission
(sending a fax at a later time)
Using a built-in clock, this unit can send documents automatically at a specific time. This allows you to take
advantage of low-cost calling hours offered by your telephone company.
The delayed transmission can be reserved to take place up to 24 hours in advance.
Insert the documents FACE DOWN.
1
2
Dial keypad
Press (MENU).
FACE DOWN
SYSTEM SET UP
Press K, then press B E.
3
4
5
DELAYED XMT
Press (START/COPY/SET).
MODE=OFF [ÿŸ]
Press (‹) or (›) to select “ON”.
MODE=ON
[ÿŸ]
(‹) (›)
(MENU)
¡If this feature is not required, select
“OFF”.
(START/COPY/SET)
Press (START/COPY/SET).
6
7
NO.=
Enter the phone number by using one-
touch dialing, speed dialing, full number
dialing or the electronic telephone
directory.
Press (START/COPY/SET).
8
9
TIME=12:00AM
Enter the transmission start time.
Example: 11:00PM
Press a a @ @, then press
k to select PM.
To select AM, press j.
Press (START/COPY/SET).
10
11
Note:
Press (MENU).
¡You can receive, transmit and copy documents
while delayed transmission is set.
¡When transmit polling (see page 38) is ON,
delayed transmission is not available.
¡When the programmed time has come,
the unit will automatically start
transmission.
39
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Sending documents overseas
You may experience difficulty in transmitting documents overseas. This feature will make sending documents
easier as the transmission speed is slowed down. Before starting the transmission procedure, follow the steps
below.
Press (MENU).
1
Dial keypad
(MENU)
SYSTEM SET UP
Press K, then B C.
2
1
4
7
2
5
8
0
3
6
9
OVERSEAS MODE
Press (START/COPY/SET).
3
4
MODE=OFF [ÿŸ]
Press (‹) or (›) to select “ON”.
MODE=ON
(‹)
(›)
(START/COPY/SET)
[ÿŸ]
¡If this feature is not required, select “OFF”.
Press (START/COPY/SET).
5
6
Note:
¡After transmission, this feature will be turned off
automatically.
Press (MENU).
Changing the logo print position
The logo, telephone number, date, time and page number will be printed on the transmitted document from
your unit in the following manner.
OUT: Outside of the transmitted document’s paper size (pre-selected setting).
IN:
Inside of the transmitted document’s paper size.
Press (MENU).
1
Dial keypad
SYSTEM SET UP
(MENU)
Press K, then B A.
2
3
LOGO POSITION
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
MODE=OUT [ÿŸ]
Press (‹) or (›) to select the desired
4
5
setting.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
Press (MENU).
6
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Remote fax receiving
(using an extension to receive a fax message)
If you have an extension phone connected to the main unit or on the same line, it is possible to receive a fax
message by operating the extension phone. Using the extension phone, dial the remote fax activation code.
This saves you from going to the main unit and pressing (START/COPY/SET).
Important:
¡To activate this feature, use a touch tone telephone as the extension phone and enter the remote fax
activation code FIRMLY.
¡The remote fax activation code is set to UU as a pre-selected setting.
¡If your line has a rotary pulse service, press J before pressing the remote fax activation code.
Receiving using an extension
When a call is received, lift the handset of the
1
2
extension phone.
When:
To the EXT jack
or the same line
—document reception is required,
—a slow beep is heard, or
—no sound is heard,
enter J J (pre-selected remote fax
activation code) FIRMLY.
Extension phone
Hang up the handset.
3
¡The main unit is activated for reception.
Changing the remote fax activation code
This code can be from 2 to 4 digits in length using numbers 0 through 9 and the character *.
Press (MENU).
Dial keypad
(MENU)
1
SYSTEM SET UP
Press K, then D A.
1
4
7
2
5
8
0
3
6
9
2
3
REMOTE FAX ACT.
Press (START/COPY/SET).
MODE=ON
[ÿŸ]
Press (‹) or (›) to select the desired setting.
4
5
¡If this feature is not required, select “OFF”.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
CODE=UU
Note:
¡Some special telephone company services
will require you to press a service access
code. If you subscribe to such services, whole
or part of the remote fax activation code must
be different from the service access code.
¡If the remote fax activation code is set to
“0000”, the unit does not work properly.
Enter the new code number.
Press (START/COPY/SET).
Press (MENU).
6
7
8
41
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Junk mail prohibitor
(preventing the reception of unwanted fax documents)
This feature prevents reception from facsimile machines whose phone numbers are not stored in automatic
dialing.
Important:
¡This feature does not work when:
—the unit is set to the TEL mode,
—manual reception is performed, or
—the other party does not program their facsimile telephone number correctly.
¡The junk mail prohibitor ID must be different from the first 2 digits of the remote TAM activation ID (page 48).
E.g. if the remote TAM activation ID is “321”, do not use “32” as a junk mail prohibitor ID.
Setting the junk mail prohibitor and the ID
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then B D.
2
3
4
JUNK MAIL PROH.
Press (START/COPY/SET).
MODE=OFF
1
4
7
2
5
8
0
3
6
9
[ÿŸ]
Press (‹) or (›) to select “ON”.
MODE=ON
[ÿŸ]
¡If this feature is not required, select “OFF”.
(‹)
(›)
(START/COPY/SET)
Press (START/COPY/SET).
5
6
ID=22
To change the junk mail prohibitor ID, enter
the desired 2-digit number.
¡0, #, and * cannot be used.
Press (START/COPY/SET).
7
8
Press (MENU).
Transmitting documents to your unit with the prohibitor ID
Even if the junk mail prohibitor feature is activated, a designated caller will be able to transmit documents.
Give your junk mail prohibitor ID to all of your designated callers, and advise them of the following steps.
This operation is available in the AUTO RECEIVE mode (EXT.TAM only) or the MANUAL RECEIVE mode
(TEL/FAX only).
1. Call your unit from a touch tone telephone.
2. Dial the prohibitor ID while the greeting message is playing or a different ring back tone is heard.
3. Listen for a fax tone, and start transmission.
42
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Receiving with distinctive ring service
This feature can only be used by those who subscribe to a distinctive ring pattern service from their
telephone company. For more information on the availability of this service, please contact your
telephone company before setting this feature to ON.
The distinctive ring service gives you up to 3 phone numbers on a single telephone line, each having a
different ringing pattern.
When you use one of the phone numbers as a facsimile number, program the ringing pattern assigned for fax
into your unit. When the unit detects a call matching the selected distinctive ringing pattern, the unit will
activate depending on the receive mode setting.
Setting the distinctive ringing pattern
Program the ring pattern assigned for fax. Ringing patterns that can be programmed are;
A:
B:
C:
D:
Standard ring (one long ring)
Double ring (two short rings)
Triple ring (short-long-short rings)
Other triple ring (short-short-long rings)
OFF: Turns off the ring pattern detection feature (pre-selected setting)
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then C A.
2
3
RING DETECTION
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
MODE=OFF
[ÿŸ]
Press (‹) or (›) to select the desired mode.
Press (START/COPY/SET).
Press (MENU).
4
5
6
(‹)
(›)
(START/COPY/SET)
How the unit will answer in each receive mode
■ EXT.TAM mode: When a distinctive ringing pattern that matches your selection is detected, the unit will
automatically answer the line and activate the fax function to receive documents.
If other ringing patterns are received, the unit and the answering machine will activate
depending on the call.
■ TEL/FAX mode: When a distinctive ringing pattern that matches your selection is detected, the unit will
automatically answer the line and activate the fax function to receive documents.
If other ringing patterns are received, the unit will ring until you pick up.
■ TEL mode:
In this mode, you have to answer all calls manually.
■ FAX mode:
In this mode, the unit will answer all calls and activate the fax function.
Note:
¡The unit automatically answers a distinctive ring call after the second ring. To change the number of rings,
change the FAX mode ring count (page 25) after setting the ringing pattern.
43
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Signaling your pager that you have received a
fax document
This feature allows your unit to call your pager automatically each time your unit receives a fax message.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then G @.
2
1
4
7
2
5
8
0
3
6
9
FAX PAGER
Press (START/COPY/SET).
3
4
MODE=OFF
[ÿŸ]
(‹)
(›)
Press (‹) or (›) to select “ON”.
MODE=ON
[ÿŸ]
(REDIAL/PAUSE)
(START/COPY/SET)
¡If this feature is not required, select “OFF”.
Press (START/COPY/SET).
5
6
NO.=
Enter your pager phone number.
If necessary, press (REDIAL/PAUSE) twice.
Contact your pager company regarding the
proper pause time.
If your pager has the ability to display phone
numbers, enter the number that you wish to
appear on the display.
Press K if required by your pager company.
¡You may enter a total of 46 digits and/or
pauses.
Press (START/COPY/SET).
7
8
Press (MENU).
44
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Setting the friendly reception
The friendly reception feature allows you to receive fax documents automatically without pressing
(START/COPY/SET) or the J button twice if using the handset. See page 24 for further details.
If you set this feature to OFF, you will have to press (START/COPY/SET) or the J button twice (if using the
handset) to receive fax documents each time you answer a call.
Press (MENU).
Dial keypad
(MENU)
1
SYSTEM SET UP
Press K, then D F.
1
4
7
2
5
8
0
3
6
9
2
3
4
5
6
FRIENDLY RCV
Press (START/COPY/SET).
MODE=ON
[ÿŸ]
Press (‹) or (›) to select the desired setting.
Press (START/COPY/SET).
Press (MENU).
(›)
(START/COPY/SET)
(‹)
45
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Using an external telephone answering
machine
This unit can be connected to an external telephone answering machine (TAM). When the EXT.TAM mode is
selected, incoming voice messages will be recorded on the telephone answering machine and fax messages
will be received by the main unit.
Setting up the answering machine
Remove the tab with a
key, pen or similar object.
Connect to EXT jack.
Telephone answering
machine
1. Connect the telephone answering machine to the EXT jack.
2. Set the number of rings on the telephone answering machine to less than 4.
3. Record a greeting message referring to the example below.
“This is (your name, business and/or telephone number). We are unable to answer the phone right now.
Please leave a message after the long beep. To send a fax, dial my remote fax activation code and start
transmission. Thank you.”
Notice for recording a greeting message:
¡Do not pause for more than 4 seconds in the message.
¡Your message can be 8 to 16 seconds long. We recommend you to keep it around 10 seconds in length.
¡Inform the fax caller of your remote fax activation code beforehand (see page 41).
46
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Receiving voice and fax messages
To set the main unit and telephone answering machine to allow callers to leave a voice message and send a
fax message, proceed as follows.
Turn on the answering machine.
1
Set the AUTO RECEIVE mode to EXT.TAM
2
3
(see page 19).
Turn on the AUTO RECEIVE mode by
pressing (AUTO\RECEIVE) until the FAX
indicator light goes on.
¡The display shows the following message.
EXT.TAM MODE
(AUTO\RECEIVE)
How to receive incoming calls in the EXT. TAM mode
When a call is received, the main unit and external telephone answering machine will work as follows.
A call is received.
The external telephone answering machine will answer the call.
Manual fax
sending
Automatic
fax sending
Voice call
The main unit will
activate the fax
function to receive a
document.
The caller should press
your remote fax
activation code.
The external telephone
answering machine will
record the caller’s
message.
The main unit will
activate the fax
function.
If the caller wishes to
send documents on the
same call, they may
press your remote fax
activation code.
The caller should press
their start button to
send a document.
47
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Setting the remote TAM activation ID
If your answering machine is equipped with a remote operation feature, set the same access code on the
facsimile unit as programmed on the answering machine. This feature prevents the main unit from activating
the fax function when you operate the answering machine from a remote location. This code can be from 1 to
5 digits in length.
Important:
¡This code should be different from the remote fax activation code (see page 41) and the junk mail prohibitor
ID (see page 42).
Press (MENU).
(MENU)
Dial keypad
1
SYSTEM SET UP
Press K, then press A B.
2
3
4
5
1
4
7
2
5
8
0
3
6
9
REMOTE TAM ACT.
Press (START/COPY/SET).
MODE=OFF [ÿŸ]
Press (‹) or (›) to select “ON”.
MODE=ON
(‹)
(›)
(START/COPY/SET)
[ÿŸ]
Press (START/COPY/SET).
ID=11
¡The display will show the pre-selected ID.
Enter the new ID number using the dial
keypad.
6
7
8
Press (START/COPY/SET).
Press (MENU).
48
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Setting the silent detection
This feature allows the main unit to activate the fax function automatically when a silent pause longer than 4
seconds is detected in the EXT.TAM mode.
Helpful hints:
¡If you wish to receive documents from stations that do not send a calling tone after dialing, activate this
feature.
¡If you use a single cassette tape to give a greeting message and to record incoming messages, deactivate
this feature.
Press (MENU).
(MENU)
Dial keypad
1
SYSTEM SET UP
Press K, then press D @.
1
4
7
2
5
8
0
3
6
9
2
3
SILENT DETECT.
Press (START/COPY/SET).
MODE=ON
[ÿŸ]
Press (‹) or (›) to select the desired mode.
Press (START/COPY/SET).
Press (MENU).
4
5
6
(‹)
(›)
(START/COPY/SET)
Notice when using with an answering machine
¡When the main unit receives a document, a silent pause or a fax tone may be recorded on the answering
machine.
¡Advise callers that they should not pause for over 4 seconds while recording their voice messages.
Otherwise, the unit may switch to the fax mode.
¡When your answering machine runs out of recording tape, the unit may not be able to receive a document.
Rewind the tape to record messages.
¡When you set the answering machine to give only a greeting message, fax reception may not be available.
¡If you answer a call with the answering machine and pause for over 4 seconds, the unit may switch to the fax
mode and you may not be able to talk with the other party. To resume the conversation, press (STOP) on the
main unit.
¡When the answering machine does not answer a call after 5 rings, the fax function will be activated.
¡Set the receive mode of the main unit to the TEL mode under the following conditions:
—when you wish to set the number of rings on the answering machine to more than 5, or
—when you wish to use the auto transfer functions (transfer, pager alert, etc.) on the answering machine.
Note that automatic fax sending can not be received automatically in the TEL mode.
49
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Changing the display contrast
Use this feature to adjust the brightness of the display.
NORMAL: (Pre-selected setting)
DARKER: Used when the display contrast is too light.
Press (MENU).
1
Dial keypad
(MENU)
SYSTEM SET UP
LCD CONTRAST
Press K, then C I.
2
3
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
MODE=NORMAL [ÿŸ]
Press (‹) or (›) to select the desired setting.
Press (START/COPY/SET).
Press (MENU).
4
5
6
(›)
(START/COPY/SET)
(‹)
Resetting the advanced features
Use this feature to return the advanced features (see page 51) to their pre-selected settings.
Press (MENU).
1
Dial keypad
(MENU)
SYSTEM SET UP
Press K, then H @.
2
1
4
7
2
5
8
0
3
6
9
SET DEFAULT
Press (START/COPY/SET).
3
4
5
RESET=NO [ÿŸ]
Press (‹) or (›) to select “YES”.
RESET=YES [ÿŸ]
(›)
(STOP)
(‹)
Press (START/COPY/SET).
(START/COPY/SET)
RESET OK?
¡If this feature is not required, press (STOP).
Press (START/COPY/SET) again for
6
confirmation.
RESET COMPLETED
Press (MENU).
7
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Summary of user programmable features
Basic features
Code
#01
#02
#03
#04
#05
#07
#08
#09
#12
Feature
SET DATE & TIME
Selection
Initial setting
Page
14
mm/dd/yy hh:mm
YOUR LOGO
14
YOUR TELEPHONE NUMBER
PRINT TRANSMISSION REPORT
AUTO RECEIVE MODE
FAX RING COUNT
16
ERROR, ON, OFF
FAX, EXT. TAM
1–4 rings
ERROR
FAX
53
19
1 ring
25
MANUAL RECEIVE MODE
TEL/FAX DELAYED RING
REMOTE TAM ACTIVATION
TEL, TEL/FAX
1–4 rings
TEL
19
1 ring
27
ON, OFF
OFF/ID=11
48
Advanced features
Code
Feature
Selection
OUT, IN
Initial setting
OUT
Page
40
53
40
42
39
28
43
50
49
41
45
44
50
LOGO POSITION
#21
#22
#23
#24
#25
#30
#31
#39
#40
#41
#46
#70
#80
JOURNAL AUTO PRINT
OVERSEAS MODE
ON, OFF
ON
ON, OFF
OFF
JUNK MAIL PROHIBITOR
DELAYED TRANSMISSION
SILENT FAX RECOGNITION RING
RING DETECTION
ON, OFF
OFF/ID=22
OFF
ON, OFF
3–6 rings
3 rings
OFF
OFF, A, B, C, D
NORMAL, DARKER
ON, OFF
LCD CONTRAST
NORMAL
ON
SILENT DETECTION
REMOTE FAX ACTIVATION CODE
FRIENDLY RECEPTION
FAX PAGER
ON, OFF
ON/ID=UU
ON
ON, OFF
ON, OFF
OFF
SET DEFAULT
YES, NO
NO
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Printing reports and lists
You can print out the following reports and lists from your unit.
Basic feature list—provides you with the current settings of the basic features (see page 51).
Advanced feature list—provides you with the current settings of the advanced features (see page 51).
Telephone number list—provides you with phone numbers and their station names which are stored in
automatic dialing. Codes in the phone number show;
P: A pause has been entered.
F: A flash has been entered.
[
]: A secret phone number has been entered. (The telephone number is not printed.)
Journal report—keeps records of fax transmissions and receptions. This report will be printed automatically
after every 35 fax communications, but can be printed manually. You can change the setting of the journal
auto print feature (see page 53).
Transmission report—provides you with a printed record of the fax transmission result (see pages 53 and
54).
How to print reports and lists
Press (MENU) until the following is displayed.
Dial keypad
1
(MENU)
PRINT LIST
For the basic feature list, press K, then
1
4
7
2
5
8
0
3
6
9
2
A.
BASIC LIST
For the advanced list, press K, then B.
ADVANCED LIST
For the telephone number list, press K,
(STOP)
then C.
TEL NO. LIST
For the journal report, press K, then D.
JOURNAL REPORT
(START/COPY/SET)
Press (START/COPY/SET) to start printing.
3
4
¡To interrupt printing, press (STOP).
After printing, press (MENU).
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Setting the transmission report printing
One of the following choices is available.
ERROR: The transmission report will print out only when fax transmission fails (pre-selected setting).
ON:
OFF:
The report will always print out, indicating whether fax transmission is successful or not.
The report will not print.
Press (MENU).
1
2
3
SYSTEM SET UP
TX-REPORT MODE
Dial keypad
(MENU)
Press K, then @ D.
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
MODE=ERROR [ÿŸ]
Press (‹) or (›) to select the desired
4
5
6
setting.
(‹)
(START/COPY/SET)
(›)
Press (START/COPY/SET).
Press (MENU).
Setting journal auto print
This unit will automatically print a journal report after every 35 fax communications. After printing, the journal
memory will be erased and only subsequent activity will be recorded.
When this feature is OFF, the unit will store the records of the last 35 fax communications, but the unit will not
print the journal report automatically.
Press (MENU).
1
SYSTEM SET UP
Dial keypad
(MENU)
Press K, then B B.
2
AUTO JOURNAL
1
4
7
2
5
8
0
3
6
9
Press (START/COPY/SET).
3
MODE=ON
[ÿŸ]
Press (‹) or (›) to select the desired
4
5
6
setting.
Press (START/COPY/SET).
(‹)
(›)
(START/COPY/SET)
Press (MENU).
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Sample of journal report
y JOURNAL z
JAN. 25 1996 05:22PM
USAGE TIME MODE PAGES RESULT
NO. OTHER FACSIMILE
01 1234567
02 9998765
03 2121444
04 555556677
05 +9
START TIME
UCODE
JAN. 21 02:14PM 00'25
JAN. 21 02:17PM 00'38
JAN. 21 02:18PM 00'28
JAN. 22 10:35AM 00'58
M 01'50
TX
TX
RX
TX
TX
RX
01
02
01
03
05
03
OK
OK
OK
COMMUNICATION ERROR (43)
OK
OK
Error code
(for service
personnel
use only)
Communication
result (see below.)
Sample of transmission report
y XMT REPORT z
JAN. 20 1996 01:19PM
USAGE TIME MODE PAGES RESULT
JAN. 20 01:18PM 00'51 TX 00 COMMUNICATION ERROR (43)
NO. OTHER FACSIMILE
01 COMPANY ABC
START TIME
Communication result on the report
When a problem has occurred, one of the following messages will be printed on the transmission and journal
reports.
PRINTED MESSAGE
CODE
MEANING
COMMUNICATION ERROR
41–47 A transmission or reception error occurred. Try again or check
FF
—
with the other party.
DOCUMENT JAMMED
The document is jammed. Remove the jammed document (see
page 60).
JUNKMAIL PROH. REJECT
—
The junk mail prohibitor of your unit rejected fax reception (see
page 42).
NO DOCUMENT
NO RESPONSE
—
—
The document was not fed into the unit properly. Try again.
The receiving unit was busy or ran out of recording paper. Try
again.
PAPER JAMMED
—
—
—
The recording paper is jammed. Clear the jammed paper (see
page 59).
PAPER OUT
The unit ran out of recording paper. Install a recording paper (see
page 10).
PRESSED THE STOP KEY
The STOP button was pressed, and fax communication was
canceled.
PRINTER OVERHEATED
THE COVER WAS OPENED
OK
—
—
—
Printer was overheated. Let the unit cool down.
The back lid was open. Close it and try again.
Fax communication was successful.
54
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Error messages on the display
If the unit detects a problem, the following messages will appear on the display.
DISPLAY MESSAGE
CAUSE AND REMEDY
¡There is something wrong with the unit.
CALL SERVICE
Contact our service personnel (see page 66).
¡The back lid is open. Close it.
CHECK COVER
¡The document is not fed into the unit properly. Reinsert the document. If the
misfeeding occurs frequently, clean the document feeder rollers inside the unit
(see page 63). If the problem remains, adjust the feeder pressure (see page 60).
CHECK DOCUMENT
¡Memory (phone numbers, parameters, etc.) has been erased. Re-program.
¡The receiving unit is busy or ran out of recording paper. Try again.
CHECK MEMORY
NO RESPONSE
¡The unit ran out of recording paper. Install a new recording paper (see page 10).
¡A recording paper jam occurred. Clear the jammed paper (see page 59).
OUT OF PAPER
PAPER JAMMED
¡The other fax machine does not provide the polling function. Check with the
other party.
POLLING ERROR
¡The receiving unit is busy or ran out of recording paper. Try again.
REDIAL TIME OUT
REMOVE DOCUMENT
¡The document is jammed. Remove the jammed document (see page 60).
¡Attempted to transmit a document longer than 600 mm (235⁄8w). Press the STOP
button and remove the document (see page 60). Divide the document into two or
more sheets and try again.
¡A transmission error occurred. Try again.
TRANSMIT ERROR
UNIT OVERHEATED
¡The unit is too hot. Let the unit cool down.
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Before requesting help
General
PROBLEM
CAUSE & REMEDY
I cannot make and receive
calls.
¡The power cord or telephone line cord is not connected. Check the
connections (see page 12).
I cannot make calls.
¡The dialing mode setting is wrong. Check the selector (see page 12).
The main unit does not work.
¡Disconnect the unit from the telephone line and connect to a known
working phone. If the working phone operates properly, call your service
center to have the unit repaired. If the working phone does not operate
properly, contact your telephone company.
The handset does not work.
¡Check the setting (see pages 11 and 13).
¡Charge the battery fully (see page 13).
¡Clean the charge contacts and charge again (see page 63).
The main unit does not ring.
The handset does not ring.
¡The ringer volume is set to OFF. Press (VOLUME) (Y) when the main
unit is idle.
¡The ringer volume is set to OFF. Press (VOLUME/RINGER) when the
TALK/BATT LOW indicator light is off.
The REDIAL/PAUSE button
does not function properly.
¡If this button is pressed during dialing, a pause will be inserted. If this
button is pressed immediately after obtaining a dial tone, the last
number dialed will be redialed.
During programming, I cannot
enter the activation code or the
prohibitor ID.
¡Whole or part of the number is the same as another code or ID. Change
the number (see pages 41, 42 and 48).
An alarm tone sounds when
you press (TALK) or
(INTERCOM).
¡You are too far from the main unit. Move closer and try again.
¡Place the handset on the main unit and try again.
¡The power cord is disconnected. Plug in the power cord.
An alarm tone sounds
continuously while using the
handset.
¡Move closer to the main unit quickly, or the call will be terminated within
60 seconds.
¡The power cord is disconnected. Plug in the power cord.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
¡Set the handset and the main unit away from electrical appliances.
¡Move closer to the main unit.
¡Raise the main unit antenna.
¡Press (CH) to change the channel.
The unit stops working during
operation.
¡Place the handset on the main unit and disconnect the power cord to
reset. Connect the power cord, then try again.
You cannot store a phone
number in memory.
¡You cannot store a number while the unit is in the talk, speakerphone or
intercom mode.
¡Do not pause for over 30 seconds while storing.
While storing a phone number, ¡To answer a call, press (TALK) or (SP-PHONE). The program will be
the unit starts to ring.
canceled; store the number again.
56
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PROBLEM
CAUSE & REMEDY
(LOCATOR/INTERCOM) does
¡The handset is too far from the main unit or is engaged in an outside
call.
not function.
The TALK/BATT LOW indicator ¡Charge the battery fully or replace with a fully charged optional spare
flashes slowly or the unit
beeps intermittently.
battery (p. 13, 62).
You charged the battery fully,
but the TALK/BATT LOW
indicator flashes slowly.
¡Clean the charge contacts and charge again.
¡It is time to replace the battery. Please purchase a new battery (p. 61).
The CHARGE indicator and/or
the SPARE CHARGE indicator
light never goes out while
charging.
¡This is normal.
Fax Transmission
PROBLEM
CAUSE & REMEDY
The other party complains that
letters on their received
document are distorted.
¡If your line has special telephone services such as call waiting, the
service may have been activated during fax transmission. Connect the
unit to a line that does not have such services.
¡An extension telephone on the same line is off the hook. Hang up and
try again.
The other party complains that
dirty patterns or black lines
appear on their received
documents.
¡The glass or rollers are dirty. Clean them (see page 63).
I cannot make an international
fax call.
¡Use the overseas transmission mode (see page 40).
¡Add two pauses at the end of the phone number (see page 37).
Fax Reception
PROBLEM
CAUSE & REMEDY
I cannot receive documents
automatically.
¡The receive mode is set to the TEL mode. Set to the EXT. TAM,
TEL/FAX or FAX mode.
¡The time to answer the call may be too long. Decrease the number of
rings (see pages 25 and 27).
¡The junk mail prohibitor is set to on (see page 42).
The recording image is faint.
¡The sender transmitted a faint document. Request them to transmit a
clearer copy of the document.
The received document is
blank.
¡The recording paper roll is installed incorrectly. Make sure that the shiny
side of the paper is facing down and re-install the paper (see page 10).
57
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Operation in EXT. TAM mode
PROBLEM
CAUSE & REMEDY
I cannot receive documents
automatically.
¡Your greeting message is too long. Shorten it (up to 10 seconds).
¡There are too many rings on the answering machine. Set the number of
rings to less than 4.
¡The silent detection feature is deactivated. Activate this feature (see
page 49).
I cannot receive voice
messages.
¡Check that the answering machine is turned on and connected to the
facsimile unit properly (see page 46).
¡Set the number of rings on the answering machine to less than 4.
I cannot retrieve voice
messages on the answering
machine from a remote
location.
¡The remote access code on your answering machine is the same as the
remote fax activation code or the junk mail prohibitor ID on the facsimile
unit. Set a different number for each code/ID.
¡Your remote TAM activation code is not programmed correctly. Program
the same code as on the answering machine (see page 48).
The greeting message on your
answering machine is
interrupted halfway and the
caller cannot leave a voice
message.
¡Silent pause in the greeting message is too long. Shorten it to less than
4 seconds.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
¡The code may include “#” which is used for certain features provided by
the telephone company. Change the code on the answering machine
not to include “#”. Then program the same code into the facsimile unit
(see page 48).
Copying
PROBLEM
CAUSE & REMEDY
A dirty pattern or a black line
appears on the copied
documents.
¡The glass or rollers are dirty. Clean them (see page 63).
The copied document is blank.
¡The recording paper roll is installed incorrectly. Make sure that the shiny
side of the paper is facing down and re-install the paper (see page 10).
If a power failure occurs
¡This unit does not function during a power failure.
¡The memory contents will not be erased.
¡If the programmed start time has passed during a power failure, delayed transmission will be attempted after
power is restored.
58
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Clearing a recording paper jam
If the unit does not eject any recording paper during reception or copying, the recording paper has jammed.
Remove the jammed paper as shown below.
A Open the back lid by lifting up the tabs
Tab
1
2
3
4
located on both sides.
Back lid
B Press the green lever to release the paper
cutter.
Green lever
Pull up the transparent guide and remove the
piece of paper.
¡If the transparent guide is not pulled up,
press the green lever again.
Transparent guide
Replace the transparent guide and recording
paper roll in the proper direction, and insert
the leading edge of the paper between the
recording paper roller and the silver plate.
¡Make sure that there is no slack in the
paper roll.
Recording paper roller
Silver plate
Close the back lid by gently pressing down
on both ends.
59
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Clearing a document jam
If the unit does not release an original document during feeding, remove it as shown below.
Open the front lid by pressing the front lid
1
2
3
open button.
Remove the jammed document.
Close the front lid by gently pressing down on
both ends.
Front lid
open button
Adjusting the feeder pressure
When no feeding or multiple feeding of documents occurs frequently, adjust the feeder pressure.
Open the front lid by pressing the front lid
1
2
open button.
Lever
Shift the position of the lever by using an
instrument with a pointed end, like a clip or
ball-point pen.
A
C
B
Position A: Select this when documents do
not feed.
Position B: Standard position (pre-selected)
Position C: Select this when documents
multiple feed.
Close the front lid by gently pressing down on
both ends.
3
Front lid open
button
60
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Optional spare battery
When the handset battery needs charging, replace it with a fully charged optional spare battery. This
eliminates having to wait for the handset battery to recharge. Please purchase a Panasonic P-P592 (KX-A92)
battery and install it in the main unit to charge. To order, call toll free 1-800-332-5368.
Installing the spare battery in the main unit
Open the spare battery cover by pushing the
Spare battery cover
1
tab and lifting the cover.
Tab
Install the spare battery as shown observing
the proper polarity, then close the spare
battery cover.
Spare battery
2
¡The SPARE CHARGE indicator lights.
SPARE CHARGE
indicator
The spare battery is always being charged in the main unit while the power cord is connected. The battery
cannot be overcharged.
Attention:
The product you have purchased is powered by a nickel
cadmium battery which is recyclable. At the end of its
useful life, under various state and local laws, it is illegal to
dispose of this battery into your municipal waste stream.
Please call 1-800-8-BATTERY for information on how to
recycle this battery.
61
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Replacing the handset battery with the spare battery
To prevent memory loss, replace within 5 minutes.
Remove the battery cover.
1
Battery cover
Remove the battery.
Battery
2
Replace the handset battery with the spare
3
4
battery in the main unit.
B
A Remove the spare battery.
B Insert the handset battery in the main unit
observing the proper polarity.
A
Install the spare battery in the handset
observing the proper polarity.
When finished, replace the battery cover.
Note:
¡If the TALK/BATT LOW indicator flashes slowly even when the handset battery has been fully charged, it is
time to replace the battery with a new one. Remember to fully charge the new battery after battery
replacement.
¡Please use only a Panasonic P-P592 (KX-A92) battery. To order, call toll free 1-800-332-5368.
62
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Cleaning the unit
Cleaning the inside of the unit
If misfeeding occurs frequently, or dirty patterns or black bands appear on a copied or transmitted document,
clean the document feeder rollers, sub roller, rubber flap, white plate and glass.
Disconnect the power cord and the telephone
White plate
1
2
3
line cord.
Rubber flap
Open the front lid by pressing the front lid
open button.
Document
feeder rollers
Sub roller
Clean the document feeder rollers and sub
roller with a cloth moistened with isopropyl
rubbing alcohol, and let dry thoroughly.
Clean the rubber flap with a cotton swab
moistened with isopropyl rubbing alcohol, and
let dry thoroughly.
4
Clean the white plate and glass with a soft
dry cloth.
5
6
7
Glass
Close the front lid by gently pressing down on
both ends.
Connect the power cord and the telephone
line cord.
Front lid open button
Caution:
¡Do not use paper products (such as paper towels
or tissues) to clean the inside of the unit.
Cleaning the charge contacts
Clean the main unit and the handset charge contacts with a dry soft cloth once a month, or the battery may
not charge properly.
Charge contacts
Charge contacts
63
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FCC information
If required by the telephone company, inform them
of the following.
¡FCC Registration No.:
(found on the bottom of the unit)
¡Ringer Equivalence No.:
alteration of such terminal equipment, or otherwise
materially affect its use or performance, the
customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain
uninterrupted service.
(found on the bottom of the unit)
¡The particular telephone line to which the
equipment is connected.
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
This unit must not be connected to a coin operated
line. If you are on a party line, check with your
local telephone company.
When programming emergency numbers and/or
making test calls to emergency numbers:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call before
hanging up.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of
devices you may connect to your telephone line
and still have all of those devices ring when your
telephone number is called. In most but not all
areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may
connect to your line, as determined by the REN,
you should contact your local telephone company
to determine the maximum REN for your calling
area.
2. Perform such activities in the off-peak hours;
such as early morning or late evenings.
This telephone provides magnetic coupling to
hearing aids.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one or more of the
following measures:
In the event that terminal equipment causes harm
to the telephone network, the telephone company
should notify the customer, if possible, that service
may be stopped. However, where prior notice is
impractical, the company may temporarily cease
service providing that they:
a) Promptly notify the customer.
b) Give the customer an opportunity to correct the
problem with their equipment.
c) Inform the customer of the right to bring a
complaint to the Federal Communication
Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of Part
68.
The Telephone Company may make changes in its
communications facilities, equipment operations, or
procedures where such action is reasonably
required in the operation of its business and is not
inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment
and receiver.
—Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
expected to render any customer terminal
equipment incompatible with telephone company
communications facilities, or require modification or
—Consult the dealer or an experienced radio/TV
technician for help.
64
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Matsushita Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way, Secaucus,
Panasonic Sales Company
Division of Matsushita Electric of
Puerto Rico, Inc.
New Jersey 07094
Ave. 65 de Infantería, Km. 9.5, San Gabriel
Industrial Park, Carolina, Puerto Rico 00985
PANASONIC
Facsimile Products
Limited Warranty
Matsushita Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto
Rico for one (1) year from the date of original purchase in the event of a defect in materials or
workmanship.
This Limited Warranty Excludes both Labor and Parts for: batteries, antennas, and cosmetic parts
(cabinet).
Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by
contacting a Matsushita Services Company (MSC) Factory Servicenter listed in the Servicenter Directory.
Or call, toll free, 1-800-HELP FAX (1-800-435-7329) to locate a MSC Factory Servicenter. Carry-in or
mail-in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales
Company telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of
original purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material and workmanship which occur during normal
use and (when applicable) does not cover the print and ink cartridge, the toner cartridge and drum unit or
the film cartridge. The warranty does not cover damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from accident, misuse,
abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments, improper operation or
maintenance, alteration, modification, line power surge, improper voltage supply, lightning damage,
signal reception problems, commercial use such as hotel, office, restaurant, or other business or rental
use of the product, or serviced by anyone other than a MSC Factory Servicenter or a MSC authorized
Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.
65
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Service center directory
¡
OPERATION ASSISTANCE FAX ADVANTAGE PROGRAM
DIAL TOLL FREE: 1-800-HELP-FAX (1-800-435-7329) (9:00am–8:00pm Monday–Friday, EST)
¡
¡
PRODUCT INFORMATION LITERATURE REQUESTS DEALER LOCATIONS
Customer Satisfaction Center 2F-3, One Panasonic Way, Secaucus, NJ 07094 (Headquarters)
201-348-9090 (9:00am–8:00pm Monday–Friday, EST)
ACCESSORY PURCHASES
1-800-332-5368 (Consumer orders only)
Matsushita Services Company Accessory Order Office, 20421-84th Avenue South Kent, WA 98032
(6:00am–6:00pm Monday–Friday, 6:00am–10:30am Saturday, PST)
(Visa, Mastercard, Discover card, American Express, Check)
AUTHORIZED SERVICENTERS
CALIFORNIA
GEORGIA
MICHIGAN
TENNESSEE
6550 Katella Avenue
Cypress, CA 90630
Phone (714) 373-7425
Fax (714) 894-8534
8655 Rosewell Road
Suite 100
Atlanta, GA 30350
Phone (770) 518-6301
Fax (770) 518-6306
37048 Van Dyke Avenue
Sterling Heights, MI 48312
Phone (810) 939-2060
Fax (810) 939-2638
919-8th Avenue South
Nashville, TN 37203
Phone (615) 244-4434
Fax (615) 244-6713
800 Dubuque Avenue
S. San Francisco,
CA 94080
Phone (415) 871-6373
Fax (415) 871-6840
MINNESOTA
TEXAS
HAWAII
7850-12th Avenue South
Airport Business Center
Bloomington, MN 55425
Phone (612) 854-8624
Fax (612) 854-2089
7482 Harwin Drive
Houston, TX 77036
Phone (713) 781-1528
Fax (713) 781-0643
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369
20201 Sherman Way
Suite 102
Canoga Park, CA 91306
Phone (818) 709-1775
Fax (818) 709-2165
13615 Welch Road Suite 101
Farmers Branch, TX 75244
Phone (214) 385-1975
Fax (214) 960-7626
ILLINOIS
1703 North Randall Road
Elgin, IL 60123
“12:30 to 4:30, Mon-Fri”
Phone (847) 468-5464
Fax (847) 468-5465
OHIO
2236 Waycross Road
Cincinnati, OH 45240
Phone (513) 851-4180
Fax (513) 851-8443
F
WASHINGTON
20425-84th Avenue South
Kent, WA 98032
3878 Ruffin Road
Suite A
PENNSYLVANIA
San Diego, CA 92123
Phone (619) 560-9200
Fax (619) 560-1831
9060 Golf Road
Niles, IL 60714
Phone (847) 608-1010
Fax (847) 299-1710
2221 Cabot Boulevard West
Suite B
Langhorne, PA 19047
Phone (215) 741-0661
Fax (215) 741-0521
Phone (206) 872-7922
Fax (206) 872-0918
COLORADO
1640 South Abilene Suite D
Aurora, CO 80012
Phone (303) 752-2024
Fax (303) 752-0610
MARYLAND
Sulphur Springs
Business Park
1638 Sulphur Springs Road
Baltimore, MD 21227
Phone (410) 242-2607
Fax (410) 247-3047
Service in Puerto Rico
Chartiers Valley
Shopping Center
1025 Washington Pike
Bridgeville, PA 15017
Phone (412) 257-4522
Fax (412) 257-4650
Matsushita Electric
of Puerto Rico, Inc.
Panasonic Sales Company/
Factory Servicenter
FLORIDA
3700 North 29th Avenue
Suite 102
Hollywood, FL 33020
Phone (954) 925-2880
Fax (954) 925-5224
MASSACHUSETTS
60 Glacier Drive, Suite G
Westwood, MA 02090
Phone (617) 329-4280
Fax (617) 329-0586
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Phone (809) 750-4300
4710 Eisenhower
Fax (809) 768-2910
Boulevard Suite A1
Tampa, FL 33634
Phone (813) 884-4746
Fax (813) 886-4564
Fpick-up/drop-off only
REPAIR INQUIRIES
Regional Customer Care Department
EAST (PCE)
EAST (PCE)
CENTRAL (PCC)
WEST (PCW)
2221 Cabot Boulevard West
Suite A
Langhorne, PA 19047
Phone (215) 741-0676
Fax (215) 750-6492
1225 Northbrook Parkway
Suite 2-390
Suwannee, GA 30174
Phone (404) 338-6860
Fax (404) 338-6548
1707 North Randall Road
Elgin, IL 60123
Phone (847) 468-5530
Fax (847) 468-5528
6550 Katella Avenue
Cypress, CA 90630
Phone (714) 373-7440
Fax (714) 373-7447
Covers:
Covers:
Covers:
Covers:
CT, DE, ME, MD, MA, NH, NJ,
NY, PA, RI, VT, VA, DC, WV
AL, FL, GA, MS, NC, SC, TN
AR, IL, IN, IA, KS, KY, LA, MI,
MN, MO, NE, ND, OK, SD, TX,
WI, OH
AK, AZ, CA, CO, ID, MT, NV,
NM, OR, UT, WA, WY, HI
PARTS DISTRIBUTION LOCATIONS
To locate parts distributors in your area (within the USA)
DIAL TOLL FREE 1-800-545-2672 (24 hours a day, 7 days a week)
(960607)
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Information for users
For product service
¡Service centers are listed on page 66.
¡Call toll free 1-800-545-2672 for the location of an authorized service center.
When you ship the product
¡Carefully pack your unit, preferably in the original carton.
¡Attach a letter, detailing the symptom or problem, to the outside of the carton.
¡Send the unit to an authorized service center, prepaid and adequately insured.
¡Do not send your unit to the Matsushita Consumer Electronics Company or to any executive or regional
sales offices. These locations do not repair consumer products.
Accessory order information
Use the following types of recording paper for replacement. For accessory order, call toll free 1-800-332-5368.
Model No.
Description
Comment
KX-A106
Standard Thermal Recording Paper
216 mmq30 m (81⁄2wq98v) roll,
with 25 mm (1w) core
KX-A116
KX-A125
Standard Thermal Recording Paper
216 mmq50 m (81⁄2wq164v) roll,
with 25 mm (1w) core
Super Thermal Recording Paper
(Like plain paper)
216 mmq30 m (81⁄2wq98v) roll,
with 25 mm (1w) core
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Specifications
» Main unit
1. Applicable Lines:
2. Document Size:
Public Switched Telephone Network
Max. 216 mm (81⁄2w) in width
Max. 600 mm (235⁄8w) in length
3. Effective Scanning Width:
4. Printing Paper Size:
208 mm (83⁄16w)
216 mm q max. 50 m (81⁄2wq164v) roll
208 mm (83⁄16w)
5. Effective Printing Width:
6. Transmission Time*:
Approx. 15 s/page (Original mode)
Approx. 30 s/page (G3 Normal mode)
7. Scanning Density:
Horizontal:
Vertical:
8 pels/mm (203 pels/inch)
3.85 lines/mm (98 lines/inch)—Standard mode
7.7 lines/mm (196 lines/inch)—Fine/Halftone mode
15.4 lines/mm (392 lines/inch)—Superfine mode
8. Halftone Level:
64-level
9. Scanner Type:
CCD image sensor
10. Printer Type:
Thermal printing
11. Data Compression System:
12. Modem Speed:
Modified Huffman (MH), Modified READ (MR)
9600/7200/4800/2400 bps; Automatic Fallback
5–35 °C (41–95 °F), 45–85 % RH (Relative Humidity)
Approx. 118q366q265 mm (421⁄32wq143⁄8wq107⁄16w)
Approx. 3.4 kg (7.5 lb.)
13. Operating Environment:
14. Dimensions (HqWqD):
15. Mass (Weight):
16. Power Consumption:
Standby:
Approx. 5 W
Transmission: Approx. 15 W
Reception:
Copy:
Maximum:
Approx. 35 W
Approx. 40 W
Approx. 100 W
17. Power Supply:
120 V AC, 60 Hz (This unit will not function at 50 Hz.)
» Handset
1. Operating Environment:
2. Dimensions (HqWqD):
3. Weight:
5–35 °C (41–95 °F), 45–85 % RH (Relative Humidity)
Approx. 39q55q271 mm (117⁄32wq23⁄32wq1011⁄16w)
Approx. 200 g (0.4 lb.)
4. Power Supply:
5. Frequency:
Ni-Cd battery (3.6 V, 600 mAh)
902–904 MHz, 926–928 MHz (30 channels)
1,000,000
6. Security Codes:
CCITT No. 1 Test Chart
*Transmission speed depends upon the contents of the pages,
resolution, telephone line conditions and capability of receiving
unit. 15 second speed based upon CCITT No.1 Test Chart.
Note:
¡Any details given in these instructions are subject to change without
notice.
¡The pictures and illustrations in these instructions may vary slightly
from the actual product.
68
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Speed dialer list for the main unit
Station
No.
Station
Name/Phone No.
Name/Phone No.
No.
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Memory station list for the handset
Station
No.
Station
No.
Name/Phone No.
Name/Phone No.
0
1
2
3
4
5
6
7
8
9
69
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Speed dialer list for the main unit
Station
No.
Station
Name/Phone No.
Name/Phone No.
No.
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Memory station list for the handset
Station
No.
Station
No.
Name/Phone No.
Name/Phone No.
0
1
2
3
4
5
6
7
8
9
70
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Index
A
AUTO button RRRRRRRRRRR 30, 31
L
LOCATOR/INTERCOM button RRRRR 34
Logo RRRRRRRRRRRRRRRR 14
Logo print position RRRRRRRRRR 40
LOWER key RRRRRRRRR 29, 31, 32
AUTO RECEIVE button RRRRRRRR 18
AUTO RECEIVE mode RRRRRRRR 18
Automatic dialing RRRRRR 29, 30, 31, 32
C
D
CH button RRRRRRRRRRRRRR 20
Cleaning RRRRRRRRRRRRRR 63
COPY button RRRRRRRRRRRR 28
M
MANUAL RECEIVE mode RRRRRRR 18
MUTE button RRRRRRRRRRRR 21
O
P
Overseas transmission mode RRRRR 40
Date and time RRRRRRRRRRRR 14
Delayed transmission RRRRRRRRR 39
DELETE keyRRRRRRRRRRRRR 15
Dialing modeRRRRRRRRRRRRR 12
DIRECTORY button RRRRRR 31, 32, 33
Display contrast RRRRRRRRRRR 50
PAUSE button RRRRRRRRRRRR 37
Polling RRRRRRRRRRRRRRR 38
PROGRAM button RRRRRRRRRR 30
R
S
T
REDIAL button RRRRRRRRRR 20, 21
Remote fax activation code RRRRRR 41
Remote TAM activation IDRRRRRRR 48
RESOLUTION button RRRRRRRRR 22
Ring pattern detectionRRRRRRRRR 43
E
F
Electronic telephone directory RRRRR 33
Error message RRRRRRRRRRRR 55
EXT.TAM modeRRRRRRRRRR 18, 46
Facsimile telephone number RRRRRR 16
Fax auto redial RRRRRRRRRRRR 23
FAX mode RRRRRRRRRR 18, 19, 25
Fax pager RRRRRRRRRRRRRR 44
FAX ring count RRRRRRRRRRRR 25
Feeder pressure RRRRRRRRRRR 60
FLASH button RRRRRRRRRRRR 37
Friendly reception RRRRRRRRR 24, 45
SECRET key RRRRRRRRRRRR 29
Set defaultRRRRRRRRRRRRRR 50
Silent detectionRRRRRRRRRRRR 49
Silent fax recognition ring RRRRRRR 28
SPACE key RRRRRRRRRRRRR 15
TALK button RRRRRRRRRRRRR 20
TEL mode RRRRRRRRRRRRRR 18
TEL/FAX mode RRRRRRRR 18, 19, 26
TEL/FAX ring countRRRRRRRRRR 27
Telephone number list RRRRRRRR 52
TONE buttonRRRRRRRRRRRRR 37
Transmission reportRRRRRRRRRR 53
H
I
HELP button RRRRRRRRRRRRR 12
INSERT key RRRRRRRRRRRRR 15
INTERCOM button RRRRRRRRRR 34
J
Journal auto printRRRRRRRRRRR 53
Journal report RRRRRRRRR 52, 53, 54
Junk mail prohibitor RRRRRRRRRR 42
V
Voice contact RRRRRRRRRRRR 36
VOLUME button RRRRRRRRRRR 17
VOLUME/RINGER button RRRRRRR 17
71
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Panasonic
KX-F900
Proof of Purchase
Panasonic FAX ADVANTAGE PROGRAM
replacement unit’s box).
e are proud to present the
Any unit that is replaced by
Panasonic and not backed up by a
WPanasonic Fax Advantage
Program. It’s an incredible service
program that’s full of exciting
advantages!
proof of purchase by you will be
subject to minimum $100.00
a
charge. Any unit that is replaced,
but does not meet the terms and
conditions of the limited warranty
will be subject to additional charges,
as per the program guidelines.
5 Once you receive your replacement unit, pack up your
problem unit in the replacement unit’s box. UPS will make
3 attempts within 10 days to pick-up your defective unit at no
charge to you (should you be entitled to warranty service. If
warranty conditions do not apply, you will be charged for all
applicable shipping charges). The product must be properly
packaged in the same manner as the replacement unit,
utilizing the packing materials provided. You must make your
unit available for UPS pick-up. If your unit is not available for
UPS, you will be responsible for shipping unit back at your
expense. Damage due to improper or inadequate packing will
be charged back to your charge card as an out-of-warranty
cost, as per the warranty stipulations.
Customer Satisfaction
In support of our one-year limited warranty* (parts
and labor) on our current fax product line,
Panasonic is proud to offer you the following
service options during the limited warranty period:
1 If you mail-in or carry-in your fax unit to one of
our Regional Servicenters, the product will be
repaired and returned to you, or...
2 If you call our 1-800-HELPFAX (1-800-435-
7329) toll-free number, you will receive a
refurbished replacement product overnight or on
the second business day (delivery depending on
the time of your call.)
Requirements:
6 You must give our technicians a valid credit card number.
They will change your card account to cover any charges that
are incurred by failure to send the problem product to
Panasonic Company. If your problem unit is not eligible for
warranty, you will be charged for the repair of the unit and for
any shipping charges associated with this program. If you do
not wish to pay out-of-warranty repair costs, you will be
responsible for returning the replacement unit to Panasonic
and for paying all shipping charges associated with this
program including the overnight delivery of replacement
product to you, shipment of problem unit to Panasonic, the
replacement unit back to Panasonic and the return of your
original unit back to you.
Support After The Sale
If you have a problem with your fax, just call our
1-800-HELPFAX
(1-800-435-7329)
toll-free
number for friendly support and assistance. We
have a highly-qualified team of experts who can
diagnose, and most likely solve, your problem
over the phone. Approximately 90% of our
customers’ problems are resolved with just a
simple phone call.
Acceptable credit cards:
Discover
VISA
The Fax Advantage Program covers the first year of purchase
and works like this:
Master Card
American Express (Optima)
Product that is not returned to Panasonic by 10 business days
after shipment of the replacement product, will be charged to
your account at Panasonic’s Suggested Retail Price (see
dealer for details).
Credit status will be verified prior to sending the replacement
product.
Proof of Purchase must be included with the returned unit to
verify warranty status.
Any parts and labor that are not covered by the limited
warranty* will be charged as a non-warranty repair and billed
at Panasonic’s current rate for parts and labor.
1 If you have a problem with your fax, call toll-free 1-800-
HELPFAX (1-800-435-7329).
2 Talk to one of our experienced technical experts to
diagnose (and most likely solve) your problem over the
phone.
3 Providing that you may be entitled to Panasonic’s service
under the terms and conditions of the limited warranty**, we
will arrange for a reconditioned replacement unit to be
shipped to you overnight or second business day delivery,
depending on the time of your call. The replacement unit will
be completely refurbished, quality-tested by Panasonic
technicians, and individually hand-inspected before it is
shipped to you. You will keep the replacement unit and send
your original unit to us, along with a copy of your receipt.
4 This receipt must be shipped back with your original unit to
Panasonic Company (as per instructions enclosed in your
**See the warranty stipulations in these instructions.
**Replacement program excludes Puerto Rico and is subject to termination at any
time without advance notice.
Matsushita Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way, Secaucus,
New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc. (“PSC”)
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
Printed in Japan
PFQX1060ZB KF1096MK2127 D
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