Operating Instructions
Digital Cordless Phone
Model No.
KX-TG6811BX
KX-TG6812BX
KX-TG6881BX
KX-TG6811UE
KX-TG6812UE
KX-TG6881UE
Digital Cordless Answering System
Model No.
KX-TG6821BX
KX-TG6822BX
KX-TG6821UE
Model shown is KX-TG6811.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
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Introduction
Model composition
n KX-TG6811 series
n KX-TG6881
R Model shown is KX-TG6812.
n KX-TG6821 series
R Model shown is KX-TG6822.
Base unit
Handset
Series
Model No.
Part No.
Part No.
Quantity
KX-TG6811
series
KX-TG6811
KX-TG6812
KX-TG6881
KX-TG6821
KX-TG6822
KX-TG6811
KX-TG6811
KX-TG6811
KX-TG6821
KX-TG6821
KX-TGA681
KX-TGA681
KX-TGA681
KX-TGA681
KX-TGA681
1
2
1
1
2
*1
KX-TG6821
series
*1 A key finder (KX-TGA20EX) is supplied in this model. The key finder is pre-registered to the
unit. By attaching the key finder to an easy-to-lose item in advance, you can locate and find
R The suffix (BX/UE) in the following model numbers will be omitted in these instructions:
KX-TG6811BX/KX-TG6812BX/KX-TG6821BX/KX-TG6822BX/KX-TG6881BX/
KX-TG6811UE/KX-TG6812UE/KX-TG6821UE/KX-TG6881UE
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Introduction
Feature differences
Intercom
Series
Answering system
Between handsets
*1
KX-TG6811 series
KX-TG6821 series
–
U
*2
U
U
*1 KX-TG6812
*2 KX-TG6822
Accessory information
Supplied accessories
Quantity
KX-TG6811
KX-TG6821
KX-TG6881
KX-TG6812
KX-TG6822
No.
Accessory item/Part number
*1
A
B
C
D
E
F
1
1
2
1
–
–
1
1
4
2
1
1
AC adaptor for base unit
Telephone line cord
*2
Rechargeable batteries
*3
Handset cover
Charger
*4
*1 PNLV226BX: KX-TG6811BX/KX-TG6812BX/KX-TG6821BX/KX-TG6822BX/KX-TG6881BX
*3 The handset cover comes attached to the handset.
*4 PNLV233BX: KX-TG6812BX/KX-TG6822BX
n For KX-TG6881
No.
G
Accessory item/Part number
Key finder/KX-TGA20EX
Quantity
1
1
H
CR coin cell lithium battery/CR2032
A
B
C
D
E
F
4
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Introduction
G
H
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
*1
Rechargeable
batteries
HHR-4MVT or HHR-4MRT
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater
Key finder
KX-A405
*2
KX-TGA20EX
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
of key finder in your area.
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Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of
1.88 GHz to 1.90 GHz, and the RF
transmission power is 250 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R This product is unable to make calls when:
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Important Information
– the handset batteries need recharging or
have failed.
– there is a power failure.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
– the key lock feature is turned on.
SAVE THESE INSTRUCTIONS
Battery
R We recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Important safety
instructions
Environment
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
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Important Information
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
please contact your local authorities or dealer
and ask for the correct method of disposal.
R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Specifications
R Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
R Power source:
100–240 V AC, 50/60 Hz
220–240 V AC, 50/60 Hz
*1
*2
R Power consumption:
*3
Base unit
:
Standby: Approx. 0.6 W
Maximum: Approx. 2.5 W
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
*4
Base unit
:
Charger:
Standby: Approx. 0.12 W
Maximum: Approx. 1.8 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TG6811BX/KX-TG6812BX/
KX-TG6821BX/KX-TG6822BX/
KX-TG6881BX
*2 KX-TG6811UE/KX-TG6812UE/
KX-TG6821UE/KX-TG6881UE
*3 KX-TG6811 series: page 3
*4 KX-TG6821 series: page 3
Notice for product disposal, transfer,
or return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information on Disposal in other
Countries outside the European Union
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
conditions is 60 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
barriers, etc.
These symbols are only valid in the European
Union. If you wish to discard these items,
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Getting Started
n Charger
R Use only the supplied Panasonic AC
adaptor.
*1 PNLV233BX: KX-TG6812BX/
KX-TG6822BX
Setting up
*1
Connections
n Base unit
PNLV233E: KX-TG6812UE
R Use only the supplied Panasonic AC
*1
adaptor.
“Click”
*1 PNLV226BX: KX-TG6811BX/
KX-TG6812BX/KX-TG6821BX/
KX-TG6822BX/KX-TG6881BX
PNLV226E: KX-TG6811UE/
KX-TG6812UE/KX-TG6821UE/
KX-TG6881UE
To power outlet
Press plug firmly.
Battery installation
R USE ONLY Ni-MH batteries AAA (R03)
size.
R Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
Hook
“Click”
R Confirm correct polarities (
,
).
Use only the supplied
telephone line cord.
To telephone line
“Click”
DSL/ADSL filter*
To power outlet
Rechargeable Ni-MH ONLY
Incorrect
Correct
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
R When the language selection is
displayed, see page 14.
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Getting Started
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.
Battery charging
Charge for about 7 hours.
R When the batteries are fully charged,
“Fully charged” is displayed.
Confirm “Charging” is displayed.
Battery level
Icon
Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
Note when setting up
In continuous use
15 hours max.
Note for connections
Not in use (standby) 170 hours max.
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
R The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
Note:
R It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge (use).
R Actual battery performance depends on
usage and ambient environment.
R Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
R The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least
7 hours.
Note for battery installation
R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 5, 7.
R Wipe the battery ends (
,
) with a dry
cloth.
R Avoid touching the battery ends (
,
) or
the unit contacts.
Note for battery charging
R It is normal for the handset to feel warm
during charging.
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Getting Started
Charge contacts
n Control type
Soft keys
Controls
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
Handset
F
Navigator key
–
–
MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
MDN or MCN: Adjust the receiver or
speaker volume while talking.
MCN ( : Caller list): View the caller list.
MFN (W: Phonebook): View the
phonebook entry.
–
–
G
H
A
–
MEN (T: Redial): View the redial list.
B
C
Base unit
n KX-TG6811 series: page 3
A
B
D
E
I
J
K
Charge contacts
M
N (Locator)
n KX-TG6821 series: page 3
C D E
Speaker
A
B
M
N (Talk)
Dial keypad (*: TONE)
MZN (Speakerphone)
Microphone
Receiver
Display
MeN (Off/Power)
MR/ECON
R: Recall/Flash
ECO: Eco mode shortcut key
M
N (Smart Function Key/Noise
reduction key)
NR indicator
F
G
H
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Getting Started
Charge contacts
Speaker
Item
Meaning
“Greeting Only” is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
M
N (Locator)
M
N (Erase)
Message counter
MjN/MkN (Volume up/down)
M
M
N/M N (Repeat/Skip)
N (Play/Stop)
*3
messages are not recorded.
(page 40)
Message indicator
M
N (Answer on)
Battery level
Alarm is on. (page 28)
Equalizer is set. (page 18)
Display
*1
Handset display items
(page 26)
Ringer volume is off.
(page 17)
Item
Meaning
Range status: The more bars
visible, the closer the handset
is to the base unit.
Night mode is on. (page 29)
*2
Out of base unit range
32)
*1
Paging, intercom mode
New voice mail message
received. (page 41)
*4
Z
Speakerphone is on.
(page 16)
*1
Line in
use
Someone is using the line.
The line is in use.
R When flashing slowly: The
call is put on hold.
incoming call is now being
received.
IN USE
Answering system is being
used by:
*5
– another handset
*3
– the base unit.
*2 Caller ID subscribers only
*3 KX-TG6821 series: page 3
*4 Voice mail subscribers only
*5 KX-TG6822
*2
Missed call (page 32)
The base unit transmission
power is set to “Low”.
(page 15)
Noise reduction is set.
(page 18)
Base unit display items
The LCD and key backlight is
off. (page 26)
KX-TG6821 series: page 3
n
R When displayed next to the
battery icon: Answering
*3
system is on. (page 34)
R When displayed with a
number:
New messages have been
*3
recorded. (page 36)
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Getting Started
Item
Meaning
Icon
Action
Puts the call on mute.
- -
“Greeting Only” is
selected as the caller’s
recording time. In this case,
the answering system
answers calls with a greeting
message and caller
*1 KX-TG6812/KX-TG6822
*2 KX-TG6821 series: page 3
Handset main menu icons
messages are not recorded.
(page 40)
The following icons are shown when you
press M N (right soft key) in standby mode.
Handset soft key icons
Icon
Feature
*1
Answer System
Icon
Action
Time Settings
Returns to the previous screen or
outside call.
*2
Intercom
Displays the menu.
Initial Setup
Caller List
OK
Accepts the current selection.
Makes a call. (page 16)
*3
Key Finder
Temporarily turns off the ringer
for incoming calls. (page 17)
*4, *5
*6
Ringer Setup
*1
Caller Barred
Places a call on hold.
Opens the phonebook.
*1 KX-TG6821 series: page 3
*2 KX-TG6812/KX-TG6822
*4 KX-TG6811 series: page 3
displayed when the key finder is not
Allows you to edit phone
numbers. (page 30)
Adds new entry. (page 22, 30)
mode for phonebook search.
(page 20)
*6 KX-TG6811 series (including
KX-TG6881): this menu icon is displayed
when the key finder is not registered.
Turns the key lock feature off.
(page 18)
Snooze button on the alarm.
(page 29)
Turning the power on/off
Selects entries or handsets.
(page 15, 28)
Power on
*2
n
Stops recording or playback.
Press MeN for about 1 second.
Stores phone numbers.
(page 16)
Power off
Erases the selected item.
Press MeN for about 2 seconds.
Allows you to make an intercom
*1
call. (page 42)
C
Erases a number/character.
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Getting Started
Example:
Arabic/Persian: Year/Month/Date
English: Date/Month/Year
R The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Initial settings
n Direct command code:
Programmable settings can be accessed by
pressing M N, #, and then the
corresponding code on the dial keypad
(page 23).
Example: Press M N#101.
n Symbol meaning:
Example: MbN: “Off”
Dialling mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
Press MCN or MDN to select the words in
quotations.
Important:
1
2
3
M
N#120
R When you install the batteries for the first
time, the handset may prompt you to set
display language and date and time.
Perform step 2 in “Display language”,
page 14, and then press MOKN.
Continue from step 2 in “Date and
time”, page 14.
MbN: Select the desired setting.
MOKN a MeN
Smart Function Key (NR
key)
The Smart Function Key (NR key) is located
on the bottom of the handset and informs you
with its flashing to allow you to activate the
following features by simply pressing this key.
Display language
select “English”, “
”, or “
”.
2
M
N#110
n When the NR indicator flashes rapidly,
MbN: Select your desired language. a
MOKN
you can:
*1
– Answer the call (outside call, intercom ).
(page 16, 42)
3
MeN
– Stop the alarm sound. (page 29)
– Stop paging. (page 42)
*1 KX-TG6812/KX-TG6822
Date and time
n When the NR indicator flashes slowly in
1
2
M
N#101
– Listen to new messages. (page 36)
Enter the current date, month, and year.
a MOKN
Example: 15 July, 2013
15 07 13
*1
– View the caller list when there are
To activate these features, their Smart
Function Key must be “On”. (page 15)
*1 KX-TG6821 series: page 3
3
4
Enter the current hour and minute.
Example: 15:30
15 30
MOKN a MeN
Note:
R The order in which you enter the date
differs according to the selected display
language.
When the NR indicator flashes rapidly/slowly,
press M
N.
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Getting Started
R The above features can be activated
depending the situation.
R If you answer a call using the Smart
Function Key, the speakerphone is
activated.
One touch eco mode
The MR/ECON button on the handset enables
you to activate the eco function with one
touch.
By activating eco mode, your unit can reduce
the base unit transmission power by up to
90 % in standby mode.
R Even if the handset is placed on the base
unit or charger, the feature can be
activated. You can talk or listen to new
*1
messages without lifting up the handset. If
you want to perform further operations, lift
up the handset.
R When the unit has new messages and
You can turn on/off one touch eco mode by
just pressing MR/ECON. The default setting is
“Normal”.
*1
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
– When the one touch eco mode is on: “Low”
is temporarily displayed and
on the handset display instead of
is shown
.
*1 KX-TG6821 series: page 3
– When the one touch eco mode is off:
“Normal” is temporarily displayed and
Note:
goes off from the handset display.
calls can be answered, but the following
features are disabled even when the NR
indicator flashes slowly.
– View the caller list when there are
missed calls. (page 32)
Note:
R When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be reduced.
(KX-TG6812/KX-TG6822)
R Activating one touch eco mode reduces the
range of the base unit in standby mode.
R If you set the repeater mode to “On”
(page 31):
*1
Setting the Smart Function Key
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 26).
features must be “On”.
*1
The settings can be set for each handset.
*1 KX-TG6821 series: page 3
1
2
M
N#278
MbN: Select the desired setting and press
N.
M
R “ ” is displayed next to the selected
features.
M
N again. “ ” disappears.
3
MOKN a MeN
Note:
R If the NR indicator flashes when the
handset is not placed on the base unit or
charger, battery consumption is faster than
usual.
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Making/Answering Calls
2
3
MbN: Select the desired phone number.
a M
MbN: “Yes” a MOKN a MeN
N
Making calls
1
Lift the handset and dial the phone
number.
Pause (for PBX/long distance service
users)
R To correct a digit, press MCN.
2
3
Press M
N.
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
When you finish talking, press MeN or
place the handset on the base unit or
charger.
Using the speakerphone
Example: If you need to dial the line access
number “0” when making outside calls with a
PBX:
1
Dial the phone number and press MZN.
R Speak alternately with the other party.
1
2
0 a MDN (Pause)
2
When you finish talking, press MeN.
Dial the phone number. a M
N
Note:
Note:
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press MZN/
R A 3 second pause is inserted each time MDN
(Pause) is pressed.
M
N.
Adjusting the receiver or speaker
volume
Answering calls
When a call is being received, the NR
indicator flashes rapidly.
Press MDN or MCN repeatedly while talking.
1
Lift the handset and press M
when the unit rings.
N or MZN
Making a call using the redial list
The last 10 phone numbers dialled are stored
in the redial list (each 24 digits max.).
R You can also answer the call by
pressing any dial key from 0 to 9,
*, or #. (Any key answer feature)
1
2
3
MEN (T)
2
When you finish talking, press MeN or
place the handset on the base unit or
charger.
MbN: Select the desired phone number.
M
N
Storing a number to the phonebook
Using the Smart Function Key
1
2
MEN (T)
When the NR indicator flashes rapidly, press
M
N.
MbN: Select the desired phone number.
R You can answer the call even if the handset
is placed on the base unit or charger
(page 14).
You can finish talking by pressing MeN
without lifting up the handset.
a M
N
3
To store the name, continue from step 3,
“Adding entries”, page 20.
Erasing a number in the redial list
1
MEN (T)
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Making/Answering Calls
Auto talk
Mute
You can answer calls simply by lifting the
handset off the base unit or charger. You do
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
not need to press M
N. To turn this feature
on, see page 26.
1
Press M N during conversation.
flashes.
R
Adjusting the handset ringer volume
2
To return to the conversation, press M
again.
N
n While the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select the
desired volume.
Recall/flash
n Programming the volume beforehand:
MR/ECON allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
1
2
3
M
N#160
MbN: Select the desired volume.
MOKN a MeN
Note:
R To change the recall/flash time, see
page 26.
Temporary handset ringer off
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing M N.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
1
2
3
Press M N during an outside call.
MbN: “Hold” a MOKN
1
2
Press MR/ECON to answer the 2nd call.
To release hold, press M
N.
R Another handset user can take the call
To switch between calls, press MR/ECON.
by pressing M
N. (KX-TG6812/
Note:
KX-TG6822)
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Note:
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the NR indicator flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
R If another phone is connected to the same
line, you can also take the call by lifting its
handset.
Temporary tone dialling (for
rotary/pulse service users)
You can temporarily switch the dialling mode
to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
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Making/Answering Calls
Press * (TONE) before entering access
Note:
numbers which require tone dialling.
R To prevent other users from joining your
conversations with outside callers, turn the
privacy mode on (page 26).
Handset noise reduction (NR key)
This feature allows you to hear the voice of
the person you are talking to clearly, by
reducing the surrounding noise coming from
the other party’s telephone.
Key lock
The handset can be locked so that no calls or
settings can be made. Incoming calls can be
while key lock is on.
Press M
N to turn on/off while talking.
Note:
R When this feature is turned on,
is
To turn key lock on, press M N for about 3
seconds.
displayed while talking.
R Depending on the environment where this
handset is being used, this feature may not
be effective.
R This feature is not available using the
speakerphone.
R
is displayed.
R To turn key lock off, press M N for about 3
seconds.
Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear
and understand.
Power back-up operation
When a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power back-up mode). This allows
you to make and receive calls using a handset
during a power failure. The base unit will not
perform any other functions. You can program
“Power Failure” and the default setting is
“Auto” (page 26).
1
2
3
4
Press M N while talking.
MbN: “Equalizer” a MOKN
MbN: Select the desired setting.
Press MOKN to exit.
Note:
R When this feature is turned on,
is
Important:
displayed while talking.
R If a handset is not placed on the base unit
when a power failure occurs, “Base no
power Press e” or “Press e” is
displayed. After pressing MeN on the
handset, place it on the base unit to start
power back-up mode.
R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
difficult to hear, turn this feature off.
speakerphone.
R Power back-up mode will not work if the
battery level of the power supplying
Call share
handset is
/
.
R Do not lift the power supplying handset
from the base unit during power back-up
mode.
Available for:
KX-TG6812/KX-TG6822
R Do not touch the handset’s charge contacts
during power back-up mode.
R If the battery level is low, the unit will not
work sufficiently during power back-up
You can join an existing outside call.
To join the conversation, press M
N when
the other handset is on an outside call.
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Making/Answering Calls
mode. In addition, in case handset battery
power runs out, we recommend connecting
a corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
T-adaptor.
R Calls cannot be made during a power
failure until key lock is turned off (page 18).
R If “Please wait for 1 minute.” is
displayed, please do not operate the unit
until the message disappears.
MeN on the handset and dial the phone
number. Then try again from step 2.
n When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying power, and use another
handset for making calls. For the operation,
please see “Making calls”, page 16.
Note:
R During a call with the handset placed on the
base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
R The range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.
Panasonic Ni-MH battery
during power back-up mode
When the batteries are fully charged,
operating time of the handset in power
back-up mode varies depending on usage.
– Continuous use of the handset in power
back-up mode: 2 hours max.
– Continuous use of the handset other than a
handset in power back-up mode: 3 hours
max.
Continuing a call during a power
failure
When a power failure occurs during an outside
call, the unit informs you with a notification
tone. You can continue to talk for about 1
minute.
– Not in use in power back-up mode: 3 hours
max.
n When only 1 handset is registered:
If you want to continue the conversation,
press MZN and then place the handset on
the base unit.
Note:
R Actual battery performance depends on
usage and ambient environment.
n When 2 or more handsets are registered:
If you want to continue the conversation,
you should leave another handset on the
base unit for supplying power.
Making calls during a power
failure
n When only 1 handset is registered:
1
Lift the handset and dial the phone
number.
2
Within 1 minute, place the handset on
the base unit.
R Wait until speakerphone is turned
on automatically and the call is
made.
3
When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
4
When you finish talking, press MeN.
Note:
R In step 2, if you do not place the handset on
the base unit within 1 minute, the power
back-up mode turns off. In this case, press
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Phonebook
R If there is no entry corresponding to
the character you selected, the next
entry is displayed.
MbN: Scroll through the phonebook if
necessary.
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can add
100 names and phone numbers.
3
4
M
N
Adding entries
Editing entries
1
2
3
M
N or MFN (W) a M
N
1
2
3
Find the desired entry (page 20). a M
N
MbN: “New Entry” a MOKN
MbN: “Edit” a MOKN
Enter the party’s name (16 characters
max.). a MOKN
Edit the name if necessary (16 characters
max.; page 43). a MOKN
R You can change the character entry
mode by pressing MR/ECON
(page 43).
4
Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
4
5
Enter the party’s phone number (24 digits
max.). a MOKN 2 times
R To add other entries, repeat from step
3.
Erasing entries
Erasing an entry
MeN
1
2
3
Find the desired entry (page 20). a M
MbN: “Erase” a MOKN
N
Finding and calling from a
phonebook entry
MbN: “Yes” a MOKN a MeN
Erasing all entries
Scrolling through all entries
1
2
3
4
M
N
1
2
M
N or MFN (W)
MbN: “Erase All” a MOKN
MbN: “Yes” a MOKN
MbN: Select the desired entry.
R You can scroll through the phonebook
entry by pressing and holding MCN or
MDN.
MbN: “Yes” a MOKN a MeN
3
M
N
Chain dial
Searching by first character
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
1
M
N or MFN (W)
R Change the character entry mode if
necessary:
N a MbN: Select the character
entry mode. a MOKN
M
1
2
3
4
During an outside call, press M N.
MbN: “Phonebook” a MOKN
MbN: Select the desired entry.
2
Press the dial key (0 to 9, or #) which
contains the character you are searching
for (page 43).
R Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial key.
Press M
N (right soft key) to dial the
number.
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Phonebook
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 16).
R If you have rotary/pulse service, you need
to press * (TONE) before pressing M
N
in step 1 to change the dialling mode
temporarily to tone. When adding entries to
the phonebook, we recommend adding *
(TONE) to the beginning of phone numbers
you wish to chain dial (page 20).
Copying phonebook
entries
Available for:
KX-TG6812/KX-TG6822
You can copy phonebook entries between 2
handsets.
Copying an entry
1
2
3
Find the desired entry (page 20). a M
N
MbN: “Copy” a MOKN
MbN: Select the handset you want to send
the phonebook entry to. a MOKN
R When an entry has been copied,
“Completed” is displayed.
MbN: “Yes” a MOKN a MbN: Select
the desired entry. a MOKN
4
MeN
Copying all entries
1
2
3
M
N or MFN (W) a M
N
MbN: “Copy All” a MOKN
MbN: Select the handset you want to send
the phonebook entry to. a MOKN
R When all entries have been copied,
“Completed” is displayed.
4
MeN
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Speed Dial
3
4
MbN: “Yes” a MOKN
Speed dial
You can assign 1 phone number to each of
MeN
the dial keys (1 to 6) on the handset.
Viewing speed dial key
assignments
You can see the speed dial key assignments
on the handset display.
Adding phone numbers to speed
dial keys
Press and hold the desired speed dial key (1
to 6).
n By entering phone numbers:
1
Press and hold the desired speed dial
key (1 to 6). a M
N
Making a call using a speed dial
key
2
3
MbN: “Manual” a MOKN
Enter the party’s name (16 characters
max.; page 43). a MOKN
1
Press and hold the desired speed dial key
(1 to 6).
4
Enter the party’s phone number (24
digits max.). a MOKN 2 times a
MeN
2
M
N
n From the phonebook:
1
Press and hold the desired speed dial
key (1 to 6). a M
N
2
3
4
MbN: “Phonebook” a MOKN
MbN: Select the desired entry.
MOKN a MeN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1
Press and hold the desired speed dial key
(1 to 6). a M
N
2
3
MbN: “Edit” a MOKN
Edit the name if necessary (16 characters
max.; page 43). a MOKN
4
Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing an entry
Press and hold the desired speed dial key
(1 to 6). a M
N
2
MbN: “Erase” a MOKN
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1
2
3
4
M
N
Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
Press MCN or MDN to select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
n Using the direct command code
1
M
N a Enter the desired code.
Example: Press M N#101.
2
Select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table
*1
Main menu:
“Answer System”
Sub-menu 1
Sub-menu 2
Settings
Code
#323
#324
#325
#302
Play New Msg.
Play All Msg.
–
–
–
–
–
36
36
36
35
–
–
*2
Erase All Msg.
Greeting
*2
Start REC
(Record greeting)
Play Greeting
–
–
#303
#304
35
35
*2
Default
(Reset to pre-recorded
greeting)
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Programming
Sub-menu 1
Sub-menu 2
Settings
Code
#338
*2
Outgoing Call
1: On0: <Off>
37
New Message Alert
– On/Off
Outgoing Call
–
– Notification to
Outgoing Call
1: Activate
– Remote Code
0: <Inactivate>
Base Unit Beep
1: On0: <Off>
#339
#211
37
39
*2
Settings
2-7: 2-7 Rings
4: <4 Rings>
0: Auto
Number of Rings
*2
1: 1 Minute
#305
40
Recording Time
3: <3 Minutes>
*3
*2
–
#306
#310
#327
#328
38
34
34
34
Call Screening
1: <On> 0: Off
*2
–
–
–
–
Answer On
*2
Answer Off
Main menu:
Sub-menu 2
Sub-menu 1
Settings
Code
#101
#720
*2
–
–
14
28
Set Date/Time
Memo Alarm
1-3: Alarm 1-3
1: Once
2: Daily
3: Weekly
0: <Off>
*2, *4
–
1: Caller ID
#226
–
Time Adjustment
0: <Manual>
*5
Main menu:
Operation
“Intercom”
Code
#274
Paging the desired unit.
42
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Programming
Main menu:
Sub-menu 1
“Initial Setup”
Sub-menu 2
Settings
Code
Ringer Setup
Ringer Volume
– Handset
0-6: Off-6 <6>
#160
#G160
#161
#238
#237
#239
17
–
Ringer Volume
0-6: Off-6 <3>
<Ringtone 1>
1: On0: <Off>
<23:00/06:00>
*1, *2
– Base Unit
*6, *7
–
Ringtone
(Handset)
Night Mode
– On/Off
29
29
29
Night Mode
– Start/End
Night Mode
1: 30 sec.
– Ring Delay
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
*2, *8
1: <On> 0: Off
#173
#101
#720
–
First Ring
Set Date/Time
Memo Alarm
*2
Time Settings
–
14
28
1: Once
– 1-3: Alarm 1-3
2: Daily
3: Weekly
0: <Off>
Time
Adjustment
1: Caller ID
0: <Manual>
#226
–
*2, *4
Handset Name
–
–
#104
29
–
*9
*2
Finder1
#6561
Key Finder Setup
Change Name
– 1: Add new device
(for Finder1)
– 2: Add new device
(for Finder2)
– 3: Add new device
*11
*12
Finder2
#6562
#6563
#6564
#6571
#6572
#6573
#6574
#6581
#6582
#6583
#6584
#217
*10
*11
*12
*12
Finder3
*11
Finder4
Register
–
–
–
*12
*12
*12
– 4: Add new device
(for Finder4)
Cancel Register
*12
*12
*12
*2
–
29
Caller Barred
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Programming
Sub-menu 1
Speed Dial
Eco Setup
Sub-menu 2
–
Settings
Code
#261
–
22
15
Transmission
1: <Normal> 2: Low #725
*2
Power
Display Setup
LCD & Key
Backlight
1: <On> 0: Off
#276
#145
–
–
Contrast
1-6: Level 1-6
<4>
(Display contrast)
Smart Function Key
–
–
–
–
–
–
#278
#165
#255
#256
#200
#120
15
–
*13
1: <On> 0: Off
Keytones
*2
–
–
30
30
17
14
Area Code
*2
Call Restrict
*14
1: On0: <Off>
Auto Talk
*2
Line Setup
1: Pulse
Dial Mode
2: <Tone>
*2, *15
0: 900 msec.
1: 700 msec.
2: <600 msec.>
3: 400 msec.
4: 300 msec.
5: 250 msec.
G: 200 msec.
#: 160 msec.
6: 110 msec.
7: 100 msec.
8: 90 msec.
#121
17
Recall/Flash
9: 80 msec.
*2, *5, *16
–
1: On0: <Off>
<0000>
#194
#132
#138
#130
#131
#152
#110
–
Privacy Mode
*2
–
31
31
49
50
18
14
Base Unit PIN
*2
–
Register H.set
Cancel Register
–
1: On0: <Off>
–
Repeater Mode
Register
*3
–
Power Failure
Language
1: <Auto> 0: Off
<English>
Display
Main menu:
“Caller List”
Operation
Code
#213
Viewing the caller list.
32
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Programming
*9
Main menu:
“Key Finder”
Sub-menu 1
Search
Sub-menu 2
Settings
Settings
Code
–
–
–
–
#655
–
Battery Check
*17, *18
Main menu: “Ringer Setup”
Sub-menu 1
Sub-menu 2
Code
#160
Ringer Volume
Handset
0-6: Off-6 <6>
0-6: Off-6 <3>
<Ringtone 1>
17
–
*1, *2
#G160
#161
Base Unit
*6, *7
–
–
Ringtone
(Handset)
Night Mode
On/Off
1: On0: <Off>
#238
#237
#239
29
29
29
Start/End
<23:00/06:00>
Ring Delay
1: 30 sec.
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
*2, *8
–
1: <On> 0: Off
#173
–
First Ring
*2, *19
Main menu:
Operation
“Caller Barred”
Code
#217
Storing/Viewing bar call numbers.
29
*2 If you program these settings using one of the handsets, you do not need to program the
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
information including date and time is received.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 KX-TG6812/KX-TG6822
*6 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with
permission of © 2012 Copyrights Vision Inc.
*8 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your service provider/telephone company.
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Programming
*9 This setting is available when you have the key finder (KX-TGA20EX). Read the installation
guide for more information on the key finder.
*10 For models with supplied key finders, the display shows “1: Finder1”.
*11 If you register 2 or more key finders.
*12 If you have 2 or more key finders.
*13 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*14 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*15 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*16 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*17 KX-TG6811 series: page 3
*18 KX-TG6821 series: this menu icon is displayed when the key finder is not registered.
*19 KX-TG6811 series (including KX-TG6881): this menu icon is displayed when the key finder
is not registered.
“Weekly”
Alarm sounds weekly at the set time(s).
Special programming
4
Proceed with the operation according to
your selection in step 3.
Alarm
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be
displayed for the alarm. A total of 3 separate
alarm times can be programmed for each
handset. You can set one of 3 different alarm
options (once, daily, or weekly) for each alarm
time.
n Once:
Enter the desired date and month. a
MOKN
n Weekly:
MbN: Select the desired day of the week
5
6
Set the desired time. a MOKN
Important:
Enter a text memo (10 characters max.;
page 43). a MOKN
R Set the date and time beforehand
(page 14).
7
MbN: Select the desired alarm tone. a
MOKN
R We recommend selecting a different
ringer tone from the one used for
outside calls.
1
2
M
N#720
Select an alarm by pressing 1 to 3. a
MOKN
3
MbN: Select the desired alarm option. a
MOKN
8
9
MbN: Select the desired snooze setting.
a MOKN
“Off”
MOKN a MeN
R When the alarm is set,
is displayed.
Turns alarm off. Go to step 9.
Note:
“Once”
An alarm sounds once at the set time.
R The order in which you enter the date
differs according to the selected display
language.
“Daily”
An alarm sounds daily at the set time.
Go to step 5.
Example:
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Programming
Arabic/Persian: Month/Date
English: Date/Month
2
Continue from step 3, “Turning night
mode on/off”, page 29.
R Press M N to stop the alarm completely.
R When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Setting the ring delay
This setting allows the handset to ring during
night mode if the caller waits long enough.
the handset never rings during night mode.
R Press any dial key, M
N, or M
N to stop
the sound but keep the snooze function
activated.
R If you want to make an outside call when
the snooze function is activated, please
stop the snooze function before making the
call.
1
2
M
N#239
MbN: Select the desired setting. a MOKN
a MeN
Note:
Night mode
R When the answering system answers the
call, this feature does not work.
(KX-TG6821 series: page 3)
Night mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Night mode can
be set for each handset.
Changing the handset name
Each handset can be given a customised
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
the handset name is displayed in standby
mode. The default setting is “No”. If you select
“Yes” without entering any handset name,
“Handset 1” to “Handset 2” is displayed.
Important:
R Set the date and time beforehand
(page 14).
R We recommend turning the base unit ringer
off (page 25) in addition to turning the night
mode on. (KX-TG6821 series: page 3)
R If you have set the alarm, the alarm sounds
even if the night mode is turned on.
1
2
M
N#104
Enter the desired name (max. 10
characters; page 43).
Turning night mode on/off
R If not required, go to step 3.
1
2
M
N#238
3
4
MOKN
MbN: Select the desired setting. a MOKN
R If you select “Off”, press MeN to
exit.
MbN: Select the desired setting. a MOKN
2 times
5
MeN
3
4
5
Enter the desired hour and minute you
wish to start this feature. a MOKN
Incoming call barring (Caller ID
subscribers only)
This feature allows the unit to reject calls from
specified phone numbers that you do not want
to answer such as junk calls.
Enter the desired hour and minute you
wish to end this feature. a MOKN
MeN
R When the night mode is set,
is
displayed.
When a call is received, the unit does not ring
while the caller is being identified. If the phone
number matches an entry in the call barred
list, the unit emits no sound to the caller, and
disconnects the call.
Changing the start and end time
1
M
N#237
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Programming
Important:
Storing an area code to be
deleted automatically
R When the unit receives a call from a
number that is stored in the call barred list,
the call is logged in the caller list
(page 32) with
disconnected.
In some situations, phone numbers stored
automatically in the caller list (page 32) will
include area codes. If you do not want to dial
the area code when making calls from the
caller list, you can store the area code which
you want the unit to delete automatically.
Example: You have stored the area code
“123”. If you make a call from the caller list to
dials “456-7890”.
after the call is
Storing unwanted callers
You can store up to 50 phone numbers in the
call barred list.
Important:
R You must store the phone number with an
area code in the call barred list.
1
2
M
N#255
Enter an area code (5 digits max.). a
MOKN a MeN
n From the caller list:
1
2
MCN (
)
MbN: Select the entry to be barred. a
M
Setting call restriction
N
3
4
5
MbN: “Save CID” a MOKN
You can restrict selected handsets from
dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing
area codes here prevents the restricted
handsets from dialling any phone number in
that area code.
MbN: “Caller Barred” a MOKN
MbN: “Yes” a MOKN a MeN
n By entering phone numbers:
1
2
M
N#217 a M
N
Enter the phone number (24 digits
max.). a MOKN
R To erase a digit, press MCN.
1
2
M
N#256
Enter the base unit PIN (default: “0000”).
R If you forget your PIN, contact an
authorised service centre.
3
MeN
3
Select the handsets to be restricted by
pressing 1 to 2.
R All handsets registered to the base unit
are displayed.
R “ ” is displayed next to the selected
handset numbers.
R To cancel a selected handset, press
Viewing/editing/erasing bar call
numbers
1
2
M
N#217
MbN: Select the desired entry.
R To exit, press MeN.
the same dial key again. “
disappears.
”
3
To edit a number:
M
N a Edit the phone number. a
MOKN a MeN
To erase a number:
4
5
MOKN
Select a memory location by pressing 1
to 6. a MOKN
M
N a MbN: “Yes” a MOKN a MeN
Note:
6
Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a
MeN
R When editing, press the desired dial key to
add, MCN to erase.
R To erase a restricted number, press
MCN.
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Programming
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
Changing the base unit PIN
(Personal Identification Number)
Important:
1
Base unit:
Proceed with the operation for your model.
R If you change the PIN, please make note of
your new PIN. The unit will not reveal the
PIN to you. If you forget your PIN, contact
an authorised service centre.
n KX-TG6811 series: page 3
Press and hold M N for about 5
seconds. (No registration tone)
n KX-TG6821 series: page 3
Press and hold M N for about 5
seconds, until the registration tone
sounds.
1
2
M
N#132
Enter the current 4-digit base unit PIN
(default: “0000”).
within 90 seconds.
3
4
Enter the new 4-digit base unit PIN. a
MOKN
2
3
DECT repeater:
MbN: “Yes” a MOKN a MeN
the
indicator and
indicator light
Increasing the range of the base
unit
You can increase the signal range of the base
unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 5. Contact your Panasonic dealer for
details.
green.
Base unit:
To exit the registration mode, press M N.
R The registration tone stops.
(KX-TG6821 series: page 3)
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode
1
2
M
N#138
MbN: Select the desired setting. a MOKN
a MeN
Note:
R After turning the repeater mode on or off,
may be displayed on the handset
momentarily. This is normal and the
handset can be used once
is displayed.
Registering the DECT repeater
(KX-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
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Caller ID Service
phonebook, the stored name in the
phonebook is displayed and logged in the
caller list.
Using Caller ID service
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/telephone company for details.
Caller list
Important:
R Only 1 person can access the caller list at a
time.
R Make sure the unit’s date and time setting
is correct (page 14).
Caller ID features
When an outside call is being received, the
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
R If the unit cannot receive caller information,
the following is displayed:
– “Out of Area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private Caller”: The caller
requests not to send caller information.
R If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Viewing the caller list and calling
back
1
MCN (
)
Press MCN to search from the most recent
call, or press MDN to search from the
oldest call.
R If is displayed, not all of the
information is shown. To see the
remaining information, press MEN. To
return to the previous screen, press
MFN.
3
To call back, press M
To exit, press MeN.
N.
Missed calls
If a call is not answered, the unit treats it as a
Note:
missed call and
is displayed. This lets you
R If the entry has already been viewed or
answered, “ ” is displayed, even if it was
viewed or answered using another handset.
R If the call matches an entry in the call
barred list, the number is logged with
(page 29).
R If you do not want to dial the area code
when making calls from the caller list, you
can store the area code which you want the
unit to delete automatically (page 30).
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is
viewed (page 32),
disappears from the
display. When you receive another new call,
is displayed again.
Note:
R Even when there are unviewed missed
calls,
disappears from the standby
display if the following operation is
performed by one of the registered
handsets:
Using the Smart Function Key
– Being replaced on the base unit or
charger.
– Pressing MeN.
When
flashes slowly, there are missed calls.
Press M N in step 1 on “Viewing the caller
is displayed and the NR indicator
R “Missed Call” must be set to “On” in
Phonebook name display
“Setting the Smart Function Key”, page 15.
When caller information is received and it
matches a phone number stored in the
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Caller ID Service
R If the handset is placed on the base unit or
charger, you need to lift up the handset to
view the caller list after pressing M
N.
*1
R When the unit has new messages and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
*1 KX-TG6821 series: page 3
before calling back
1
2
3
4
MCN (
N a MbN: “Edit” a MOKN
)
M
Edit the number.
R Press dial key (0 to 9) to add, MCN to
delete.
5
M
N
Erasing selected caller
information
1
2
3
MCN (
MbN: Select the desired entry.
N a MbN: “Yes” a MOKN a MeN
)
M
Erasing all caller information
1
2
MCN (
)
M
N a MbN: “Yes” a MOKN a MeN
Storing caller information to the
phonebook
1
2
3
4
5
MCN (
)
MbN: Select the desired entry. a M
MbN: “Save CID” a MOKN
MbN: “Phonebook” a MOKN
N
To store the name, continue from step 3,
“Adding entries”, page 20.
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Answering System
announced to callers even though their
messages are not recorded.
Answering system
Available for:
KX-TG6821 series (page 3)
Turning the answering
system on/off
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
The answering system is preset to on.
You can also set the unit to play a greeting
message but not to record caller messages by
time setting (page 40).
Base unit
Press M
N to turn on/off the answering
system.
R When the answering system is turned on,
the message counter displays the total
number of messages (old and new).
Important:
R Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
R When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 14).
Handset
1
To turn on:
M
N#327
To turn off:
M
N#328
R Answering system announcements are in
English only.
2
MeN
Note:
R When the answering system is turned on,
Memory capacity (including your
greeting message)
is displayed next to the battery icon.
The total recording capacity is about 30
minutes. A maximum of 64 messages can be
recorded.
Call screening
While a caller is leaving a message, you can
listen to the call through the handset’s
speaker. To adjust the speaker volume, press
MDN or MCN repeatedly. You can answer the call
Note:
R When message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The message counter on the base unit
flashes if the answering system is turned
on.
by pressing M
N on the handset. Call
screening can be set for each handset. The
default setting is “On”.
1
2
M
N#310
–
and the total number of new
messages are not displayed on the
handset even if the answering system is
turned on.
MbN: Select the desired setting. a MOKN
a MeN
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
– If you recorded your own greeting
message, the same message is still
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Answering System
Recording your greeting message
Listening to messages
using the base unit
When new messages have been recorded,
1
2
3
M
N#302
MbN: “Yes” a MOKN
After a beep sounds, hold the handset
about 20 cm away and speak clearly into
the microphone (2 minutes max.).
M
N on the base unit flashes.
Press M N.
R If new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
4
5
Press MnN to stop recording.
MeN
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
Operating the answering system
during playback
Key
Operation
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers to
leave a message.
– If the message recording time (page 40)
is set to “Greeting Only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
MjN or MkN
Adjust the speaker volume
*1
M
M
M
M
N
N
Repeat message
Skip message
Stop playback
N
Erase currently playing
message
N
message, the previous message is
played.
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
Rewinding the message
Press and hold M N until the unit plays the
desired part of the message.
R During rewinding, the base unit makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.
1
2
M
N#304
MOKN a MeN
R At the beginning of the message, the unit
plays the message at normal speed.
Playing back the greeting
message
Fast-forwarding the message
1
2
M
N#303
Press and hold M N until the unit plays the
desired part of the message.
R During fast-forwarding, the base unit makes
a continuous beeping sound.
MeN
Fast-forwarding speed may vary depending
on the recorded message.
R Even if you press and hold M N when the
end of this message is played, the next
message is played at normal speed.
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Answering System
Key
Operation
Erasing all messages
*2
M
N
Pause message
Press M N 2 times while the unit is not in use.
9 or MnN
Stop recording
Stop playback
0
Turn answering system off
Listening to messages
using the handset
When new messages have been recorded,
is displayed on the handset with the total
number of new messages.
*3
Erase currently playing
message
*4
*5
*6
Erase all messages
Reset to a pre-recorded
greeting message
1
To listen to new messages:
N#323
To listen to all messages:
N#324
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume playback:
MbN: “Play” a MOKN
M
M
2
Note:
When finished, press MeN.
*3 You can also erase as follows:
M
N a MbN: “Erase” a MOKN a MbN:
R To switch to the receiver, press M
N.
“Yes” a MOKN
Using the Smart Function Key
Calling back (Caller ID
subscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
When
flashes slowly, there are new messages.
Press M N in step 1 on “Listening to
messages using the handset”, page 36.
R “New Message” must be set to “On” in
“Setting the Smart Function Key”, page 15.
is displayed and the NR indicator
1
2
Press M N during playback.
MbN: “Call Back” a MOKN
Operating the answering system
M
N a
Editingthe numberbefore callingback
Key
Operation
1
2
3
Press M N during playback.
1 or MFN
2 or MEN
volume (during playback)
MbN: “Edit & Call” a MOKN
Edit the number. a M
N
Repeat message
(during playback)
*1
Skip message
(during playback)
Erasing all messages
1
2
M
N#325
3
Enter the “Settings” menu
Play new messages
MbN: “Yes” a MOKN a MeN
4
5
Play all messages
6
Play greeting message
Record greeting message
Turn answering system on
76
8
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Answering System
n By entering a phone number:
1
2
M
N#338
MbN: “Notification to” a MOKN
a M
Advanced new message
alerting features
N
3
4
MbN: “Manual” a MOKN
Audible message alert
Enter the desired name (16 characters
max.; page 43). a MOKN
This feature allows the base unit to beep to
inform you of a new message arrival when
new messages are recorded. The base unit
beeps 2 times every minute until you listen to
the messages, if the “Base Unit Beep”
setting is turned on. The default setting is
“Off”.
5
Enter the desired number (24 digits
max.). a MOKN 2 times a MeN
Turning on/off the new message alert
setting
1
2
M
N#339
2
3
M
N#338
MbN: Select the desired setting. a MOKN
a MeN
MbN: “On/Off” a MOKN
MbN: Select the desired setting. a MOKN
a MeN
New message alert by a call
This feature allows the unit to make a call to
the pre-stored phone number and inform you
that a new message has been received by
announcement.
To use this feature, you must:
– store a phone number to which the unit
makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 38).
Editing the set phone number
1
2
3
4
M
N#338
MbN: “Notification to” a MOKN
N a MbN: “Edit” a MOKN
M
Edit the name if necessary (16 characters
max.; page 43). a MOKN
5
Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Important:
Erasing the set phone number
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
1
3
4
M
N#338
MbN: “Notification to” a MOKN
N a MbN: “Erase” a MOKN
M
Storing a phone number to which the
unit makes an alert call
MbN: “Yes” a MOKN a MeN
R The new message alert setting is
turned off.
n From the phonebook:
1
2
M
N#338
MbN: “Notification to” a MOKN
a M
Activating/inactivating the remote
access code to play messages
N
If you activate this feature, you must enter the
remote access code (page 38) to play the
new message from the new message alert
call. This is so that unauthorised parties
cannot listen to your messages. The default
setting is “Inactivate”.
3
4
MbN: “Phonebook” a MOKN
MbN: Select the desired phonebook
entry. a MOKN a MeN
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Answering System
– “Inactivate”: You can listen to the
message by pressing 4 to play new
messages (without entering the remote
access code).
– “Activate”: You must enter your remote
access code (page 38) and then press 4
to play new message.
remotely. This code prevents unauthorised
parties from listening to your messages
remotely.
Important:
R In order to operate the answering system
remotely, you must first set a remote
access code.
1
2
3
M
N#338
1
2
M
N#306
MbN: “Remote Code” a MOKN
To turn on remote operation, enter the
desired 3-digit remote access code.
MbN: “Activate” or “Inactivate” a
MOKN a MeN
3
MOKN a MeN
Listening to messages
Deactivating remote operation
After you answer the new message alert, you
can listen to the messages as follows.
Press * in step 2 on “Remote access code”,
page 38.
R The entered remote access code is deleted.
n When the remote access code is set to
“Inactivate”:
Press 4 to play the new message during
the announcement.
Using the answering system
remotely
n When the remote access code is set to
“Activate”:
1
2
3
Dial your phone number from a
touch-tone phone.
1
Enter the remote access code
(page 38) during the announcement.
After the greeting message starts, enter
your remote access code.
2
Note:
Press 4 to play the new message.
Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 38).
R Within 10 seconds after listening to new
messages, you can press #9 during the
call to turn off the new message alert by a
call feature.
4
When finished, hang up.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record.
Voice guidance
During remote operation, the unit’s voice
to perform a specific operation, or press 2 to
listen to more available operations.
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
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Answering System
Key
Operation
1
Repeat message
(during playback)
Answering system settings
*1
2
Skip message
(during playback)
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Number of Rings” before the
unit answers a call. You can select 2 to 7
rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system answers
at the end of the 2nd ring when new
4
5
6
7
9
Play new messages
Play all messages
Play greeting message
Record greeting message
Stop recording
Stop playback
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 38), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
0
Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*6 Reset to a pre-recorded greeting
message (during greeting message
playback)
1
2
M
N#211
*# End remote operation
MbN: Select the desired setting. a MOKN
(or hang up)
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the following:
R To use the voice mail service (page 41)
provided by your service provider/telephone
company rather than the unit’s answering
system, turn off the answering system
(page 34).
R To use this unit’s answering system rather
than the voice mail service provided by
please contact your service provider/
telephone company to deactivate your
voice mail service.
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
1
2
3
Dial your phone number from a
touch-tone phone.
Let the phone ring 15 times.
R A long beep is heard.
Enter your remote access code within 10
seconds after the long beep.
If your service provider/telephone company
cannot do this:
R The greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 38).
– Set this unit’s “Number of Rings”
setting so that this unit’s answering
system answers calls before the voice
mail service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
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Answering System
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1
2
M
N#305
MbN: Select the desired setting. a MOKN
a MeN
Selecting “Greeting Only”
You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 40.
Note:
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 35).
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone.
When you have new messages,
is
displayed on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
R If
still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding # for 2
seconds.
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 34).
For details, see page 39.
(KX-TG6821 series: page 3)
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Intercom/Locator
Using the Smart Function Key
Intercom
You can also stop paging by pressing M
N.
Available for:
KX-TG6812/KX-TG6822
Transferring calls,
conference calls
Intercom calls can be made between
handsets.
Note:
Available for:
KX-TG6812/KX-TG6822
R When paging the handset, the paged
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press MeN, then press
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
M
N.
1
During an outside call, press M N to put
the call on hold.
Making an intercom call
2
3
4
MbN: “Intercom” a MOKN
MbN: Select the desired unit. a MOKN
1
2
M
N a M
N
MbN: Select the desired unit. a MOKN
R To stop paging, press MeN.
Wait for the paged party to answer.
R If the paged party does not answer,
press M
N to return to the outside call.
3
When you finish talking, press MeN.
5
To complete the transfer:
Press MeN.
Answering an intercom call
R The outside call is being routed to the
destination unit.
To establish a conference call:
1
2
Press M
N to answer the page.
When you finish talking, press MeN.
M
N a MbN: “Conference” a MOKN
R To leave the conference, press
MeN. The other 2 parties can
continue the conversation.
R To put the outside call on hold: M
a MbN: “Hold” a MOKN
Using the Smart Function Key
Press M
N to answer the page.
N
To resume the conference: M N a
MbN: “Conference” a MOKN
Handset locator
R To cancel the conference: M N a
MbN: “Stop Conference” a MOKN
You can continue the conversation
with the outside caller.
You can locate a misplaced handset by
paging it.
1
2
Base unit: Press M N.
R All registered handsets beep for 1
minute.
Answering a transferred call
To stop paging:
Base unit: Press M N.
Handset: Press MeN.
Press M
N to answer the page.
Using the Smart Function Key
Press M
N to answer the page.
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 43).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
– When entering another character located on the same dial key, operation will differ depending
on the display language you select.
English
R Press MEN to move the cursor to the next space, then press the appropriate dial key.
Arabic/Persian
R Press MFN to move the cursor to the next space, then press the appropriate dial key.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Arabic/Persian (
and Extended ( ). When in these entry modes except Numeric, you can select which
)
character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R
in the following tables represents a single space.
R When you select Arabic or Persian as the display language, numbers in the character table
are displayed in Arabic or Persian.
Alphabet character table (ABC)
1
2 3
4
5 6 7
8
9 y
z
Numeric entry table (0-9)
z
1
2
3
4
5
6
7
8
9 y
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Useful Information
Arabic character table (
)
R When you select Arabic as the display language, Arabic character table is available.
Persian character table (
)
R When you select Persian as the display language, Persian character table is available.
Extended character table (
)
z
1
2 3
4
5 6
7
8
9 y
R The following are used for both uppercase and lowercase:
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Useful Information
Error messages
Display message
Cause/solution
Base no power
or
No link. Reconnect
AC adaptor.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
R The handset’s registration may have been cancelled.
Re-register the handset (page 49).
R When “No link.” is displayed during a power failure, place
or
No link.
a handset on the base unit to supply power to the base unit.
Check Phone Line
R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error
R Recording was too short. Try again.
Failed
(the receiver) is in standby mode and try again.
Incomplete
Memory Full
R The receiver’s phonebook memory is full. Erase the unwanted
phonebook entries from the other handset (the receiver) and
try again.
R The phonebook memory is full. Erase unwanted entries
(page 20).
R Message memory is full. Erase unwanted messages
(page 35, 36).
R The call barred list memory is full. Erase unwanted entries
(page 30).
Use rechargeable
battery.
R A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 5, 7.
You must first
subscribe to Caller
ID.
R You must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem
Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing
charged batteries.
handset.
The unit does not work.
R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 49).
The handset display is
blank.
I cannot hear a dial tone.
R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
connected. Check the connections.
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the Smart
Function Key even if the
NR indicator is flashing
slowly.
R Another unit is in use. Wait and try again later.
R The key lock feature is turned on. Turn it off (page 18).
I cannot use the intercom
or phonebook copy
feature.
R These features are available between the handsets. Although
the handset displays “Intercom”, “Copy All”, or “Copy”,
these features are not available for single handset models.
The base unit beeps.
messages (page 35).
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Useful Information
Programmable settings
Problem
Cause/solution
The display is in a
R Change the display language (page 14).
language I cannot read.
I cannot activate the eco
mode.
R You cannot set eco mode when you set the repeater mode
“On”. If required, set the repeater mode to “Off” (page 31).
I cannot register a handset R You entered the wrong PIN. If you forget your PIN, contact an
to a base unit.
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 10).
flashes.
I fully charged the
batteries, but
R Clean the battery ends (
a dry cloth and charge again.
R It is time to replace the batteries (page 9).
,
) and the charge contacts with
–
still flashes or
– the operating time
seems to be shorter.
Making/answering calls, intercom
Problem
is displayed.
Cause/solution
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 49).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out.
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17,
25).
R Night mode is turned on. Turn it off (page 29).
The base unit does not
ring.
R The ringer volume is turned off. Adjust ringer volume (page 25).
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Useful Information
Problem
Cause/solution
I cannot make a call.
R The dialling mode may be set incorrectly. Change the setting
(page 14).
R You dialled a call restricted number (page 30).
R The key lock feature is turned on. Turn it off (page 18).
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow
to display.
R Depending on your service provider/telephone company, the
unit may display the caller’s information at the 2nd ring or later.
Set the first ring to “Off” (page 25).
R Move closer to the base unit.
Time on the unit has
shifted.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to “Manual” (off) (page 25).
The name stored in the
phonebook is not fully
displayed while an outside
call is being received.
R Edit the phonebook entry name to fit in 1 line of text (page 20).
Answering system
Problem
Cause/solution
The unit does not record
new messages.
R The answering system is turned off. Turn it on (page 34).
R The message memory is full. Erase unwanted messages
(page 35).
R The recording time is set to “Greeting Only”. Change the
setting (page 40).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
contact your service provider/telephone company (page 39).
I cannot operate the
answering system
remotely.
R The remote access code is not set. Set the remote access
code (page 38).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 38).
R The answering system is turned off. Turn it on (page 39).
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Useful Information
Problem
Cause/solution
The unit does not emit the R If the first ring is turned off, the number of rings decreases by 1
specified number of rings.
from the specified number of rings.
Liquid damage
Problem
Cause/solution
Liquid or other form of
moisture has entered the
handset/base unit.
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Registering a handset to the base unit
1
2
Handset:
M
N#130
Base unit:
Proceed with the operation for your model.
n KX-TG6811 series: page 3
Press and hold M N for about 5 seconds. (No registration tone)
n KX-TG6821 series: page 3
Press and hold M N for about 5 seconds, until the registration tone sounds.
R If all registered handsets start ringing, press M N again to stop, then repeat this step.
(KX-TG6812/KX-TG6822)
R The next step must be completed within 90 seconds.
3
Handset:
MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”).
R If you forget your PIN, contact an authorised service centre.
R When the handset has been registered successfully,
is displayed.
Note:
R While registering, “Base in registering” is displayed on all registered handsets.
(KX-TG6812/KX-TG6822)
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Useful Information
Deregistering a handset
1
M
N#131
R All handsets registered to the base unit are displayed.
2
3
MbN: Select the handset you want to cancel. a MOKN
MbN: “Yes” a MOKN
R A confirmation tone sounds.
R The handset does not beep when cancelling its own registration.
4
MeN
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Index
Key lock: 18
Keytones: 26
Index
M
Making calls: 16
Missed calls: 32
Mute: 17
A
Alarm: 28
Answering calls: 16
N
P
Night mode: 29
Noise reduction: 18
Pause: 16
Phonebook: 20
PIN: 31
Answering system: 34
Call screening: 34
Erasing messages: 35, 36, 39
Greeting message: 34
Greeting only: 40
Listening to messages: 35, 36, 38
New message alerting: 37
Recording time: 40
Power failure (power back-up
operation): 18
Power on/off: 13
Turning on/off: 34
R
Recall/flash: 17
Redialling: 16
Repeater: 31
Ringer tone: 25
Smart Function Key (NR key): 14
Speakerphone: 16
B
C
Speed dial: 22
Temporary tone dialling: 17
Time adjustment: 25
Transferring calls: 42
Troubleshooting: 46
Volume
Caller ID service: 32
Caller list: 32
Caller list edit: 33
Chain dial: 20
Character entry: 43
Conference calls: 42
Dialling mode: 14
Direct command code: 23
Display
V
Receiver: 16
Ringer (Handset): 17, 25
Speaker: 16
D
Contrast: 26
Language: 14
Eco mode: 15
Equalizer: 18
Error messages: 45
F
H
Handset
Deregistration: 50
Locator: 42
Name: 29
Registration: 49
I
Incoming call barring: 29
Intercom: 42
K
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For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
© Panasonic System Networks Co., Ltd. 2013
*PNQX5810ZA*
*PNQX5810ZA*
PNQX5810ZA TT0513YK0 (E)
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